Here you will see the feddbacks of real people who are consuming the products and services of Kucey Dental Group (Dentist) in the territory of Alberta (Canada).
Nowadays the business gets a rating of 4.3 stars out of 5 and this rating was based on 127 reviews.
As you can see it reaches an feddbacks average is high, and it is founded on a large number of feddbacks, so we can be pretty sure that the evaluation is quite credible. If many people have bothered to evaluate when they are satisfied with the business, is that it works.
As you know, we don't usually stop to give tatings when they are correct and we usually do it only if we've had a problem or issue...
This Dentist corresponds to the category of Dentist.
Another jewel in Edmonton's business community! For some people, a trip to the dentist is a terrifying experience that can prevent one from getting the necessary work done on their teeth for year's leading to problems that can become very difficult to deal with on many levels. Kucey Dental goes above and beyond the level of expertise and care that we all expect from our health professionals in an environment that is welcoming and leaves one feeling that they are in good hands. Special thanks to Dr. Cathy Kucey and her assistant Ali along with Connie and Cindy in administration for making the experience a good one with excellent results.
Dr. Elena Kucey and her staff are very friendly and professional. However, Dr. Kucey is more aggressive in her dental treatment and therefore will suggest more aggressive treatments such as replacing fillings, pulling out teeth, suggesting fillings--before most other dentists will even suggest it. Also, the prices of this clinic is extremely high, one of the highest in the city compared to other clinics. So combine that along with the more aggressive probably not imperative treatments, you are going to pay more than anywhere else. Alberta does not have a dental fee guide so it is important that we as consumers shop around! Even if we have dental insurance, we should still be cognizant of the prices because it will affect our future premiums. Shop around please people. PS: I did a direct comparison between this clinic and a few others, so I do have data to back up my findings. After years of sticking with this clinic due to my own laziness of finding another dentist, I have finally made the move. Please beware.
Absolutely love the experience, the care for the patients are amazing! Great job ????????
NOTE: A negative review is not easy to write and most people just want to ‘move on’. Please note how many ???????? the negative reviews have in comparison with the positive reviews. THAT completely switches the high positive ranking that is so clearly displayed, but is mid-leading). These dentists are well-trained, undoubtably very capable Family of dentists. nevertheless inappropriate costs and charges (which cannot effectively be challenged due to Alberta’s customer protection weakness in the dental field). It seems their treatment and pressure tactics are used more on senior citizens than younger clients. Dr. Elena was “bad cop” by chastising the elderly patient, which was completely incorrect based on the medical file of the patient and completely unprofessional based on the elderly patients psychological state. Then the “good cop” enters with a glowing plan to resolve everything, albeit at a price and complexity that only confuses the situation more. We ended up cancelling, without even having a full cost, because their pattern was so clear and the ability for recourse was impossible. Such a negative and dehumanizing experience, done with a smile.
First let me tell you … Doctor Elena is the best of the best . So professional ! So honest ! And clear with you , not surprise she will tell you how things have to get done and she will make sure everything done in a great way ! I love her very much for her dedication to her patient ! Life ! Her self and the great thing ever she is the most humble woman ever out there . God bless Dr. Elena Hernandez-Kucey always .
No stars for their rude stuff service. They change your time appointment same day few minutes before. Very disappointing.
ZERO STARS!!! Do not go here unless you like to feel embarrassed and belittled by the dentist and the receptionist. They over charged, took advantage, way too many x-ray, did not treat me before going in an international trip to a third world country leaving my in danger of serious infection and did not the balance on my deposit!!!
The staff were absolutely phenomenal. They eased my dental fears and made me feel very welcome. The work that was done was outstanding. Brian and Elena are excellent professionals. I'm looking forward to my next visit because I know that I'll be taken care of. Thanks again!
(Translated) I have known Dr. Elena since 2010. She has always given me the best advice for good oral hygiene. I have a better smile thanks to his work as a dentist. And the best thing that speaks Spanish and communication flows perfectly. Of course I recommend everyone to visit and meet this great dentist. Thank you Dr. Elena Hernandez Kucey for being an excellent professional. (Original) Conozco a la doctora Elena desde el año 2010. Siempre me ha dado los mejores consejos para llevar una buena higiene bucal. Tengo una mejor sonrisa gracias a su trabajo como dentista. Y lo mejor que habla español y la comunicación fluye perfectamente. Por supuesto que recomiendo a todos a visitar y conocer este gran dentista . Gracias doctora Elena Hernandez Kucey por ser una excelente profesional.
I was aware of Kucey Dental's cancellation policy which states they need 48 hours notice of cancelling an appointment. About 6 months ago, due to my work schedule, I was unable to make it for my scheduled cleaning. I called with 26 hours notice and they advised they would have to charge me a fee, which I said I understood. The reception staff then wanted to reschedule me and I had to ask several times what the cancellation fee was. I was eventually told it is $150. THIS IS NOT LISTED ON THEIR WEBSITE. I would never have gone there in the first place if I had known it was a $150 fee for cancelling (and willing to reschedule) a cleaning. I told the receptionist if that is the case, I will pay the $150 (because I'm a reasonable person) and would like my file closed. The receptionist did not ask why, did not express her regret or ask if there's anything else they could do; she just took my credit card number and hung up. From my research, most places charge $50 for cancellations, or, they charge nothing at all if you are willing to reschedule. Overall, reception staff was very rude and things could have been handled better. - Kassey. I will not be leaving my last name.
(Translated) I seldom make this type of recommendation, but in this case I have to admit that the attention obtained by Dr. Elena Kucey and her staff is exceptional; her attention and solutions to what patients need is unique, my wife and I are very satisfied with the work done not only for the quality but for the way she handles all the options that the patient may need. My congratulations to Dr. Elena and all her staff who with their kindness can win the hearts of their patients. I seldom make this type of recommendation, but in this case I have to admit that the attention obtained by Dr. Elena Kucey and her work group is exceptional. Her care and her solutions to what patients need is unique, Me and my wife are very satisfied with the work done not only for quality but for the way she handles all the options that the patient may need. My congratulations to Dr. Elena and to all her staff who with her kindness can win the hearts of her patients. (Original) Pocas veces hago este tipo de recomendaciones, pero en este caso tengo que admitir que la atencion obtenida por parte de la Dra Elena Kucey y su staff de trabajo es exceptional; su atencion y soluciones a lo que los pacientes necesitan es unica, mi esposa y yo estamos muy satisfechos por el trabajo realizado no solo por la calidad sino por la manera que ella maneja todas las opciones que el paciente pueda necesitar. Mis felicitaciones a La Dra Elena y a todo su staff que con su amabilidad pueden ganarse el corazon de sus pacientes. I seldom make this type of recommendation, but in this case I have to admit that the attention obtained by Dr. Elena Kucey and her work group is exceptional. Her care and her solutions to what patients need is unique, Me and my wife are very satisfied with the work done not only for quality but for the way she handles all the options that the patient may need. My congratulations to Dr. Elena and to all her staff who with her kindness can win the hearts of her patients.
These people are greedy, Taking ex ray on children for no reason. and they over charge .. Dr Kacey said to me he does not charge over $2500.00 per tooth . and he charge me $2700.00 Then he is very rude to his staff" I witness him telling one young lady she new nothing so shut up.. she quite on the spot. I was left in the office by my self for 1 hour. No staff around, There fee change unexpectedly, Once they get paid Dr. Kacey treated me like I did not know what I felt.I ended up leaving questioning my own thoughts cause of the mental abuse by him. I have had over $70,000.00 of work on my teeth and have nothing but problems. Beware of the gifted horse.
I have generalized anxiety and cried when I first met Dr. Elena Kucey. She is very patient, kind and understanding. Everything was explained step by step which made me feel completely at ease. I think, wait, I know I have found my forever dentist. Dr. Kucey and staff -thank you from the bottom of my heart.
Dr Kucey and her team are amazing! My new smile is beautiful, they do so much to ease anxiety, every visit is great!!!
Hands down one of the greatest dental experiences! Highly recommend Kucey.
Friendly staff. Highly recommend going here. I'm SCARED of dentists but am put at ease here.
Very friendly and professional staff. Very happy with my visit!
Dr Kucey and all the staff have been amazing to work with, and they go above and beyond to help with my messy dental situation. They've been a huge help in coordinating and communicating with my other Doctors, and in helping me to fully understand everything that's going on with my case. I've been coming to the office for over three years, and it's helped so much with my self confidence that Dr Kucey cares not only about making a great final product, but also for the temporary look of my teeth that I've had to deal with for years. As a person with very bad teeth, I've cried tears of joy multiple times leaving their office because of their help navigating my situation. Thank you!
WOW Is the good people and have people Tha speak spanish I'm very confortable and AND the cost Is cheaper but the qualite is really good!!
Would recommend highly!!!!
Extremely high prices, unclear about total cost and continually trying to upsell you on things you really don't need. I would highly recommend you shop around unless cost is not an issue for you.
A clean, friendly, and professional place to deal with your dental needs.
A very positive, friendly and professional business.
Excellent experience. Dr. Kucey and staff provide a fantastic experience!
I am a very nervous person when it comes to dentists. I showed up for my appointment and felt comfortable right from the start. Best experience ever!!! Thank you so much Dr. Elena and staff
There is a reason for running TV ads and not relying on word of mouth. In my opinion, AVOID DR ELENA KUCEY!!! I had 3 upper front teeth done and they all broke within 3 years! She fixed the first one as it failed within the first year with a crown. But she blamed me, stating I grind my teeth. She refused to fix the other teeth when they failed in year 2 & 3. PLEASE save yourself time & $ by going elsewhere.
Beautiful office!
I highly recommend this Dental Group☝???? WWWHY?? 1. All I can say is because: “I experienced it!” 2. Dra. Elena and Dr. Brian are so professional & they will give you a suggestion what is best/right thing to do in your situation. 3. They will never treat you like a patient only but as their own family as well. 4. Staffs are so polite, patient and nice! They work with unity and you will see that they really enjoyed whatever they do. 5. They can adjust depending on what is your budget can do. They will ASK first and will not charge you without ASKING FIRST before they do something, to make everything clear with your MIND and especially with your POCKET/WALLET as well. 6. Don’t waste your money, time, energy in other Dental Group who is not willing to do what’s best for you.. Just go there and they’re willing to listen and help you genuinely whatever situation is, to improve your teeth and smile. 7. It is never too late. You still have hope like me to have a best smile that you can share to the world. All I can say is, Thank you Kucey Dental Group you guys are blessing to me. I hope you will help more and more and more patient like me in coming future...
Dr. Kucey has performed 4 implant procedures for me and after nearly 10 years they are all performing wonderfully. At my recent follow-up he explained his findings to me in detail and outlined potential future work. Further, he described how my implants are doing against benchmarks and what the latest science is telling us. It is nice to know what prevention might be needed down the road if I choose to do anything. The staff was friendly and professional. The dental assistant, a long-term employee, was also friendly, professional, and very thorough. Overall, the visit was cost-effective relative to other dentists I've seen. I'd highly recommend this clinic to anyone requiring regular and/or specialty work.
Greedy and underhanded people. Do not go see this awful dentist unless you like being overcharged. Gotta pay for her daughter's dental school and their ridiculous office somehow. She treats her staff like dirt.
What a wonderful, enjoyable, eye opening, fact full experience, everyone was very professional, kind and thoughtful. Dr Kucey shared more information with me this first visit then I have received in 4 years of past treatments with other doctors. I just about automatically became 100% comfortable and confident with any future treatments in the hands of Dr Kucey and staff. To everyone at the Dr Kucey Dental Group, I thank you for the welcoming experience. Much appreciated. Cheers,
I saw Dr. Kucey for my invisalign. I had been waiting a very long time to get this done. I had super crowded teeth and after seeing Dr. Kucey for my invisalign treatment I now have a beautiful smile that I love to show off. I recommend her and all her staff. They're informative and welcoming.
Overpriced, overrated, over top top salesman High pressure sales dentistry
They say they care and understand peoe with high fear and anxiety with dealing with the dentist well..... I would recommend they include on their website that they will not bill your insurance plan you have to pay up front. It took me so much to even request a call and then the first time I seen them calling I froze and couldn't answer the phone. I did manage to force myself to answer the second time only to hear they won't help. I can't afford to pay up front that is the whole idea of having a plan. They would electronic file for me to get the money but not them. So now I am back at square one and have to muster up the courage to call another office. It physically makes me I'll the thought of it.
Very professional and knowledgeable team. Dr. Brian was able to resolve my dental concerns in a timely and gentle manner.
I’ve been working here for 2 years and love watching the transformation on patients smiles!
I was referred to Dr. Brian Kucey when I needed extensive dental surgery and implants. Dr. Kucey prepared a comprehensive treatment plan that included bone and gum grafting, 2 single implants and another implant supported bridge. Right from the first few encounters at Kucey dental I felt a confidence in Dr. Kucey's expertise and professionalism. He wrote correspondence on my behalf which helped me garner coverage through my insurance company. As well, Dr. Elena Kucey handled my regular dental needs including realignment with Invisalign. The gum and bone surgery and implant placement went smoothly. Each subsequent visit was well managed and productive. I want to thank Dr. Brian and Elena Kucey, Ellie and all the wonderful staff at Kucey Dental. I highly recommend Kucey dental group to anyone who is serious about having a healthy beautiful smile.
I always look forward to seeing Dr. Elena and her team! She fixed my crooked smile with Invisalign and Botox. My wedding photos turned out great! Thank you Dr. Elena!
I wouldn't trust anyone else with my families dental care. Professional, friendly service from Dr. Elena Kucey & staff at all times. Highly recommend this office to everyone. You can actually look forward to dental appointments.
I love the staff, are all pleasant and professional, They take the time to explain, whatever needs to be explained.... The Dental work , makes me smile...
Telephone receptionist was very impolite.
Very professional and friendly service from Dr Brian Kucey and the staff for my implant. Thank you
I really like the service here. Very informative. Friendly staff.
Kucey Dental is next level. They have state of the art technology and take care in everything they do. I switched over to them about a year ago and couldn’t be happier with the results. Also, they never make me wait. I arrive and am immediately taken in for my appointment. The entire experience is so much better than with my previous dentists. So pleased with Kucey Dental! Don’t hesitate to give them a chance...you won’t be disappointed.
Excellent experience. Thank you to all staff at Kucey Dental Group.
(Translated) I had a great experience at Kucey Dental Group as well as my husband and children. Dr Elena Hernandez-Kucey is very experienced, she will always discuss all the available options according to your needs and their staff is very friendly and kind. I highly recommend this office. I had an excellent experience visiting Kucey Dental Group as did my husband and children. Dr. Elena Hernandez-Kucey has vast experience, she will always discuss all the treatment options available for each patient and her staff is very friendly. And also ... SPEAK SPANISH. Highly recommended. (Original) I had a great experience at Kucey Dental Group as well as my husband and children. Dr Elena Hernandez-Kucey is very experienced, she will always discuss all the available options according to your needs and their staff is very friendly and kind. I highly recommend this office. Tuve una excelente experiencia visitando Kucey Dental Group al igual que mi esposo y mis hijos. La Dra Elena Hernandez-Kucey tiene una vasta experiencia, siempre discutira todas las opciones de tratamientos disponibles para cada paciente y su staff es muy amable. Y ademas.. HABLA ESPANOL. Altamente recomendado.
They are always great with my 4-years old daughter, best place for kids and all family.
Excellent customer and friendly service with a very good diagnosis from Laura my Dental Hygienist and Dr.Elena.
The clinic did make dentures for me that did not fit properly, they were sticking out which was unfit, total charge was $6000 dollars, and they said they dont give the money back, but due to Covid I could not go back as I dont trust to pay any more to get another pair remade at my expense. Terrible deal for a senior who is working hard to meet ends meet. Do not recommend this for poor people. High priced, no service, NOT RECOMMEND, HIGH SALES TACTICS
Staff are friendly and professional. The office uses state-of-the-art equipment. Dr. Brian is a pro at making me feel comfortable and relaxed. He explains procedures so that I understand what options I have. And I never feel rushed. I'm so grateful that he took over my file when my previous dentist retired. It was a seamless transition. Thank you, Dr. Brian Kucey!
Feb 20/20 was my 2nd appointment with kucey dental both sessions were phenomenal right from walking in the door till the time i was done. Very professional staff!! Every procedure was explained to me and then discussed options. I highly recommend Kucey dental Mar 2/20 I;m very fortunate to have come to Kucey dental. On Feb 27/20 extractions were done and new dentures in place. Today I had an adjustment of my new dentures and WOOHOO i have teeth again!!!! Thank you Dr. Eleana and staff your all awesome!! Mar 9/20 Just had an adjustment on dentures AWESOME!! My words if you want the best of the best then then Kucey Dental is for you!
I was a little late for my appointment and phoned to let them know. They kept my spot and got me in as soon as I arrived. Very efficient. Dr. Elena and her team were very professional in the diagnosis then have followed up quickly to help me with my problem. I have been going to dentists for over sixty years and these folks are by far the best. I believe that you pay for what you get and these folks are not the cheapest but worth every penny that I have paid simply because I get wonderful caring expert treatment.
I’ve had a great experience coming here for my check ups and cleanings. Friendly staff and very experienced doctors. Highly recommended
Consideration for my time and a very professional atmosphere.
Dr Brian is probably the most knowledgeable Dentist in North America.He covered all aspects of our dental treatment in a way that we could understand it. Keep up the great work! Teresa Marchlinski
Doctors Bryan and Elena Kucey are a first-rate team, combining their strengths to supply the best dental care I've ever received in 55 years of my life.
I was nervous about getting my failed root canal tooth removed and an implant put in it's place, but Dr. Kucey and his assistant Ellie took wonderful care of me! Thanks to Dr. Kucey's expertise and knowledge, the surgery went really well and I had very little discomfort afterwards. At my follow up appointment, Dr. Kucey took time out of his busy schedule, to fix a problem I had with a previous implant I had done at another office. This was so kind of him! If you are looking for excellent dentistry and friendly staff, I would highly recommend this office!
My whole family comes here to see Dr. Kucey, my parents drive 2.5 hours. Its worth the drive!! Friendly and knowledgable.
WOW!!!!! What an amazing experience. Dr Elena Kucey and her team are truly amazing. My experience here was like no other Dental experience I have ever had. Dr Kucey did invisalign and cosmetic dentistry my smile is the best it’s ever been. Thank you so much Dr. Elena, Claudia and Mariana ❤️❤️
Excellent dental office! Everyone here is so friendly and helpful and Dr Elena goes above and beyond in her care. Highly recommend them.
I can honestly say that Dr. Elena has moved from being my favorite dentist to one of my favorite people! Not only does she treat her patients with respect, she has always clearly explained my options for different treatments; she goes through the pros and cons to those treatments and which one(s) she recommended for me. Whenever she has had to give me a needle, she does an amazing job at making sure I am comfortable and she keeps talking to keep me calm (which is important because I have a terrible fear of needles) . The staff who you see and interact with when you first walk in are absolutely amazing! So friendly! I have never felt rushed and my questions have always been answered fully. If you are a student (or anyone for that matter) who needs a dentist, I personally believe this is your only option. She is the best!
I DO RECOMMEND DR. KUCEY FOR YOUR IMPLANTS. HE IS UP TO DATE WITH THE LATEST TECNIQUES FOR DENTAL IMPLANTS.
Overpriced, horrible service, charged $166 for a missed appointment and sent to a collections agency. Only visit if you have a formidable dental coverage and don't expect to have any family emergencies in your life if you book an appointment with them.
I would like to thank Kucey Dental for creating a Game Plan to get me the smile I’ve always wanted but never knew I could have. It’s a work in process. Today we did a filling and with having jaw pain from a recent work injury. They were accommodating and being so gentle with everything and making me feel comfortable. I appreciated when staff would stop the work on my cavity, as they could see the pain of keeping the jaw open for the procedure. They gave me ice pack to ease the pain; would stop from time to time to allow me to relax, to then work again on the cavity filling. I would DEFINITELY recommend Kucey Dental Group for your oral care and especially Dr. Elena Kucey for her knowledge and insight into gum health. Thank you again to all the staff.
It was a great surprise to find someone who loves his profession, Dr Kucey did a very professional assessment to make me an implant, very well known, he went to the root causes loosing bone and gum diseases, and certainly the time he spent to explain It to me, I could not pay it, the best dentist I ever met, I wish to have more people, like him.
It is refreshing to find a dental team that takes the time to explain what is happening in your mouth and why certain treatments are a good idea. I HIGHLY recommend this place.
One would wonder how a “dental experience” could be memorable. After an hours drive to Edmonton, I was more terrified than when I left home.Dr Saby was there to greet me,he was so upbeat it was hard to be scared. Imagine the thought of someone drilling into your already sore jaw and replacing four gross teeth with four beautiful teeth. Not only was it completely painless, it was a delightful three hours.Dr Kucey explained to me the entire procedure before and as we went along our journey I was able to meet a young group of future dentists. What luck, one student was a son of a dentist from Red Deer. I have forgotten his first name but his last name is Fleming. His grandfather was Jack Fleming a pharmacist and a friend. His grandmother was one of my favourite persons Pamela Fleming. I was able to meet and remember Dr.Kucey (wife of Dr.Kucey. Dr.(Mrs) Lucey was so gentle and kind. It will be a long time before I forget her. The whole time, was like spending the morning with family. Absolutely no pain and above all no FEAR. I was never left “hanging” wondering what and where I would be next. The last person to met was their daughter, a very helpful and delightful young lady. I had trouble believing that it was all over, and I was ready to head for home. Even after I arrived at home I did not experience any discomfort. My anxiety had evaporated and all “was well” Many thanks to a great group. Beverley Finlay, a lady who can now smile without being embarrassed.
Over priced & likes to hear the sound of his own voice while you pay for it!
Dr Brian is so knowledgeable, he always knows the best solution to the problem! Thank you for all your expertise.
Excellent service
(Translated) Dr. Elena, thank you for your excellent service, thank you for attending immediately my emergency. THANK YOU !!!!! Mariana and Claudia for their human qualities, for their patience, for their charisma and their professionalism. I feel calm because I am in the best hands. (Original) Dra. Elena,gracias por su excelente servicio, gracias por atender de inmediato mi emergencia. GRACIAS !!!!! Mariana y Claudia por su calidad humana, por su paciencia, por su carisma y su profesionalismo. Me siento tranquila porque estoy en las mejores manos.
I am very pleased with the entire experiance. I was seen promptly, the work was professional and the staff all very pleasant to be with. Many thanks for the great service.
No problems. All went well. Very friendly assistant.
I went in for a consultation and was told it would be $50. for a consult; after being there for an hour, I met with the dentist. I had to pay $247.00 for the visit and was told it would be $12,000.00 if I wanted to pursue the work. I was very disappointed in the service.
ZERO STARS. This office is so far above the fee guide! And they bill every little thing. I left when the estimate for my crowns doubled. Always up selling. And they collect up front they don’t work with your insurance. That’s because they don’t want a patient revolt at the reception desk when you find out how much more they charge above what’s eligible. I left and still can’t get the xrays I paid for sent to my new clinic. I have never met such rude people. This seems to be the practice culture dentists yell and belittle staff and staff do the same to patients. For all your 5 star reviews I have to wonder how many are “bought and paid for”. Anybody who says anything bad gets a reply that says we don’t “recognize your name. Please call the clinic”. This place should be fined.
The staff are really warm and engaging when you come into the office. Helping to make an uncomfortable situation a bit better.
Staff is very friendly. Dr Brian Kucey fixed my smile perfectly years ago. No one even knows it’s not all real. I’ll never be able to thank him enough for that. If you need implants in your smile zone, I highly recommend Dr Brian Kucey. You won’t be disappointed.
An outstanding group lead by consumate leaders and professionals. Exstensive work completed explained and followed up on every stage of the way. Dr. Kucey was informative and direct. First doctor to call my home directly to follow up on procedures and inquire "how I was doing".
Staff are very competent and congenial. I feel very comfortable at your office and I know that I will be well looked after. Kudos to all of you for continuing to look after patients in scary and unusual times. Hopefully the measures you have instituted will keep everyone safe. Gary Klassen
Staff is Caring, warm, friendly. But it seems like up front staff keeps changing all the time. Office is modern and has a warmth about it.
I am exceptionally pleased with the professionalism and expert care I have received from Dr. Kucey and his staff. They are all fantastic and I would not consider going anywhere else. Highly recommend!
Great people that care about there patients. I just had a terrible infection and I was in and out with problem solved in two hours. Can’t say enough about how professional the operate. Keith Hawkins.
Dr. Kaucey and her staff are wonderful. My kids enjoy visiting, they are so patient and friendly. It's been a great experience.
I was impressed by their professionalism and excellent service. I was given different options on what to do for my dental needs. I would recommend them to family and friends.
DO NOT go here!!! It's a husband and wife run office and the biggest scam artists in the dental industry. This is evident by the unbelievable costs and shoddy work! The way they treat their staff is also unreal. Our family witnessed Brian? Outwardly calling 2 of his staff members stupid?! We walked out and will never be back here. Went to another office and was told that they have lawsuits against them, totally makes sense. We looked at the reviews on rate my MD and it's all horrible. Never ever ever go here, I wish we had seen them before!!!!
I received 4 implants at Kucey dental group in 2009. It was an amazing and very pleasant experience. I have gone from hating my teeth to loving my smile. Dr. Brian was excellent with the implants and Dr. Elena has taken awesome care of my teeth ever since. their entire staff are always so friendly and amazing.
Great staff and service.Always a smile ,very professional and good results .Highly recommend Dr Helena,Cathy,Cindy and staff ???????????????? Two thumbs up
Dr. Cathy Kucy was AMAZING with me. Had a root canal done. Went in the first time and she helped with the infection and was a great experience. Second time I went in was to complete the procedure and OMG she was great. She made sure I was always comfortable (even though I was slobbering down my chin) lol. No pain the next day. Highly recommend her to anyone. Thanks again Dr. Cathy Kucy ❤
Doctors and staff are very knowledgable. Front end staff is inviting and friendly. Doctors have a gentle touch. Highly recommend!
It was my first visit to Kucey Dental Group and upon my arrival the first impression was the office is very warm and inviting. They have quality Art (not posters of smiling Molars) on the walls, indicating to me a great sense of pride in ownership and professionalism. The Receptionist quickly got my paper work sorted out and within a few minutes I was greeted by a friendly dental technician.
Dra Elena is a very talented dentist, I had some issues with my front teeth since I was a kid, Dra Elena was able to complete an awesome job! I am happy to smile with confidence again! Highly recommended ????
I don’t think I could be referred to a better dentist. I had a really bad experience at another office and was afraid to see another dental office to have work done on my teeth. I had a way better experience here that I decided to take my daughters here. We are now all under Dr. E’s care and I wouldn’t take my teeth or their teeth anywhere else.
Had a great appoint with them they are pricey but i think the experience is hopefully worth the price seems like they want to make sure your happy and that.and he is fixing up what Mexico made a mess off.Dont ever get work like 10 crowns in mexicio pay the extra money in canada.
Did not make it past the horrible receptionist. I refused to tell her what meds I take, said I would tell the Dr. myself and she said I had to tell Her ! I left. She was condescending, rude and out of line.
As someone who visits roughly every 2 weeks for invisalign care, this office is run very smoothly and I am often in and out in 10min or less. Dr. Elena is very accommodating to my busy schedule. Pleasant atmosphere as well.
The experience was great.. On time, very thorough appointment, Covid Compliant to a tee
About 15 years ago my horse reared up and damaged my top 2 front teeth. My family dentist Dr.Darrell Chomay from smoky lake referred me to Dr.kucey for an implant and crown for those 2 teeth. I was so very happy with the results! I finally had my smile back. About 2 years ago I went to Mexico and had 19 teeth crowned.....yes I know.....HUGE mistake. I almost died from dehydration and malnutrition in Yuma from the Mexican dental work. I came home and recovered. I thought all was finally finished with my dental issues.....not even close! My bottom canine crown (from Mexico) broke off at the gum line. Dr. Kucey ended up putting a post on the root and put a beautiful crown there. Another BIG molar broke off and the roots had to be taken out in pieces. Within these 2 years....the Mexican crowns have already wore through to the metal. They ALL need to be replaced and redone. I want to stress the importance of choosing the right dentist.....I am too young for dentures and I thought Mexico was the cheapest best solution.....it was NOT! I wish I would have consulted Dr.Kucey before I went. Another issue of mine is terror towards dentists.....I have been sedated for dental work for years. Dr.Kucey offers several types of sedation.....yesterday I went to Dr.Kucey to get 5 permanent crowns put in and I didn’t have to have any sedation....this is a miracle in itself. He is kind, patient, and takes the time to explain everything to me. Anyone who says he’s too costly is not thinking about the big picture.....just remember you get what u pay for. He is educated up the wazoo....and I TRUST him....and believe me I’m the most skeptical dental patient ever! Through All this I have been seeing both Dr.kuceys for about 5 years. The quality of my dental work done there is second to none. I have a top front tooth implant....front tooth crown....5 new crowns and crown lengthening surgery. The kindness and care I receive there is phenomenal. I still have more to go to fix the Mexico disaster but Dr.Kucey is walking me through step by step to get my teeth healthy again. It’s a lengthy process and I am very happy to have the Kuceys looking after me. I would recommend Kucey Dental Group to anyone and everyone that desires to have that brilliant beautiful smile restored!!! Thank u to Lila and Celleen and Ellie and Priscilla. And of course mr and mrs kucey!!!! U guys rock. See u in 2 weeks!!! ????????
Very impressed with the reception staff. Their quality impression is as important as the quality of the doctors that they represent. They’re knowledgeable, friendly and welcoming. It’s like visiting with my sisters.
Physical space is very pleasant and relaxing. Mariana (unsure if correct spelling) was a wonderful technician. So pleasant and gentle. The dentist provided me with lots of valuable information that was very helpful when trying to make informative decisions. The greeting from reception to making payment at reception was also great. Overall, there was no reason to give a less than 5 star rating.
Excellent....
I have been with Kucey dental for a few years now. After going back and forth from several dentists I always seem to come back to Elena because her team just seems to be better. Last year, she finally convinced me to get Invisilign because of teeth grinding. I recently finished the program and could not be happier. Not only is my grinding problem solved but teeth look a lot better too. With that said, I also wore my retainers religiously. Definitely helped a lot in the long run. Five stars to her team!
I have worked in this office for 3 years. Dr. Elena is an experienced general dentist who offers fantastic dental care!
Staff are very helpful, especially for those who are mobility challenged. My dental work resolved the issues that I presented and I am very happy with the results.
Wonderful hygienist and dentist. Breanne and Marianne are friendly and excellent at their work. Very thorough in a pleasant environment.
I will not be returning to this office ever again. I went in today to get Dental Bonding done with a given estimate of $728 (from my prior consultation). I ended up being charged more than double that with no explanation or warning beforehand. When it was time to pay I was absolutely shocked because Dr. Kucey never mentioned to me that there would be anything different than what was listed on the treatment plan. On top of that I had to pay all of it myself because this office has a policy of not directly billing my insurance company. Definitely unimpressed with how everything was handled at this office.
My visit was great, Dr. B explained all that could be done and did explain that the process could change as well. My concern is that I went for a consultation and quote but now there is another appointment I have to attend in order to obtain a quote. Another procedure has to be completed to provide an accurate quote apparently. I would think this should be fairly standard to quote.
I wish I could give this office 0 stars! DO NOT GO TO THESE CROOKS!!! They overcharge on everything they do, try to constantly up sell when you don't even need that work (trust me, I've gotten several opinions). The front receptionists are awful to deal with. Just straight up RUDE!!!! Oh and the male dentist swears at his staff in front of other patients. Very unprofessional. I would never recommend these people to anyone!!
Had all of my teeth fixed here. So happy. Thank you guys so much.