You will be able to see the feddbacks of real people who consumed the services and products of Image Dental Care (Dentist) in the territory close to Alberta (Canada).
To this day this business receives a score of 4.9 over 5 and the score has been based on 127 reviews.
As you can read, it has an average rating is nearly the top, and it's founded on a high number of opinions, so we can conclude that the valuation is quite credible. If there are many people who bothered to evaluate when they are satisfied, it works.
As you know, we do not usually stop to give reviews when they are positive and we usually do it only if we've had a problem or incidence...
This Dentist is included in the category of Dentist.
I have been a patient with Image Dental Care for 8 years and I would like to tell you how very happy I am with Dr Chang. I am so happy he is now with the clinic. Not only is he very caring, he is really funny and makes the treatments so much better. Thank you.
Been seeing Dr. Chang for years. Best dentist ever!
My son and myself loves it here,they are caring and passionate in making clients feel relaxed before,after and during the treatment.. P.S. We miss Dr.Chunara.
They could not explain to me common sense. I asked why I have to wear a mask in the waiting room but not during the check up? Ask she said was it is policy. This has to be the smartest virus ever. It can only attack in the waiting room but not in the examination room. That's amazing!! So I missed my appointment because I couldn't wait in the waiting room for less than 2 minutes with out a mask because of this super smart virus that only attacks in the waiting room and not 20 feet away.
Appointments were on time. Very friendly and very thorough.
I recently had dental work from Dr.Alan Chang at Image Dental in Red Deer. I was first greeted by professional, kind and caring staff, then received excellent dental surgery from Dr. Chang and Sam, the dental assistant. They put me at ease and my dental work was expertly completed by calm, steady hands. I feel so much better and am very grateful!
I have always been very impressed with the dental care I receive at Image!
Dr. Moore and his team do a great job! Appreciate the talent and the care.
I had the most lovely hygienist. She was very easy to talk to, and definitely helped bring down the anxiety that can be common in dental offices. She didnt seem rushed and took her time which was really nice. All of the front staff was very nice as well.
I have been happy with them and thier service for my family. We have had them as our dentist for over 3 years now.
The dentist is very professional.they answer all my question and all the concern i have in mind especially dr.lee and her staff.good quality service is really.keep it up guys!!! Now finally found my good dentist who can take care my teeth.i give ???????????????? for you guys!
Friendly,professional,safe. I highly recommend Image Dental Care
Be warned that this clinic states they are good with kids. Not true in our experience. The dentist we had is better off not dealing with kids at all. Won't recommend to anyone after brutal experience . I thought denstristy has gotten past the "strong hand" ideation and not working at scaring the hell out of children. Makes it hard for kids to trust adults when they act without care. There should be reprimand for bad dentists.
Great people and very friendly. Automatically dealt with my insurance so I didn't have to send in the claim myself very helpful!
At Annie L. Gaetz Elementary School, we have enjoyed the opportunity to work with Image Dental to increase awareness for dental hygiene and health. Our students have enjoyed the chance to be a part of the brushing contest and we have had a high level of participation for this. As principal, it is great to see the students excited about personal wellness!
Dentist, Hygienist and staff are friendly and awesome! Slowly, I overcome the fear of going to the dentist. Thank you Dr. Blake Moore and Ms. Smith, Hygienist for doing a good job! God bless to all of you.
Absolutely friendly service! Felt super relaxed and not as anxious :)
Great service
We had been here previously to get a checkup and cleaning for my son. He had a couple of cavities and we weren't able to get them fixed at this time. Unfortunately he got sick so we were not able to get him in right away. We got him to see a different dentist to get them fixed. They assured me that he was great with kids. We got there and the assistant was very nice. When the dentist came in he seemed almost annoyed. He checked the teeth and said that one had some infection so he had to pull that one. The started with the numbing gel on his gums but there was really no reassurance from the dentist even tho I had to told them that my son had had bad dental experiences in the past and was scared. He then started with the freezing. My son started crying because the needles were hurting so much. Dr Evanson didn't stop to offer more gel he just kept saying your fine. After the freezing my son was very upset. They started on the filling and my son kept raising his hand because he was scared and he said it was still hurting. Dr Evanson said that it wasn't hurting and that the teeth were asleep. He said this every time and once again didn't offer any other additional freezing. He also kept telling my son he needs to stay still because he was shaking with fear. I said that he was scared but the dentist didn't really listen. Dr Evanson got the filling done and then went straight to doing the extraction. He was very impatient by this point I think because of the amount of times by son raised his hand to have him stop. Dr Evanson tried to show my son what he was going to do for the extraction but my son at this point was to upset. The dentist kept trying to grab his hand an show him but my son didn't even want that at this point. Dr Evanson seemed very grumpy at this point. He pretty much grabbed his hand and did it anyway. He then tried to force his way to do the extraction. My son was crying and trying to block him but he was trying to push thru. I said to stop but he said no I got it. I said stop again and got the same response. Dr evanson at this point was trying to force his way in to pull the tooth. I yelled at him to stop. he finally stopped and I proceeded to tell him that stop means stop and that he shouldn't be continuing when bot he patient and his parent says stop. Dr Evnason then said you can leave now. I tried to calm down a bit but I was very upset and my son was laying there full out crying. I told him that this was what had happened at previous dentists and that this was not helping. All he would say was that we can leave now. We left and then got a phone call from him later not apologizing but saying that because of my reaction they will no longer treat my son at this office.
Sarah is the BEST! Thank you for always being so patient with my dental anxiety.
The attention is amazing, I had a great time in there!!
One of the best cleans I've ever
Another great appointment completed with courtesy, polite conversation, professional treatment with thorough explanation of procedures and super parking!
Secretary was very nice! And the lady with the accent! Doc was very nice laid it on the line which was great. Just what I needed
I previously had a bad experience with a dentist here and was adamant on never coming back, however Dr. Moore and the other staff have been very generous and made sure I had a better experience my last visit, I will continue to go to Image Dental and will see Dr. Moore for future appointments. I am very pleased with how the staff made sure I was taken care of after my previous experience.
Excellent service! Super friendly staff from the minute you walk in to the minute you walk out. And a bonus is the two massage pads in the waiting area is amazing!
Just the best place period!
It was an amazing experience visiting the clinic. From the warm welcome and help from the receptionist to the very good and thorough doctors, it was a great experience! They explain what needs to be done and how the procedure will go. I am a new patient so really great start. Looking forward for my next appointments.
Seline has always gone out of her way to make my experiences a positive one. She will always tell you your options and work to ensure the "affordability" of treatment(s). Dr. Blake Moore is a really great asset to this team. I appreciate that is he personable and kind.
receptionist was rude, Dentist was nice 4* for him.
Best dentist practice I have ever been to in 60 years. Very professional and very friendly.
Excellent dentist and exceptional staff. The work done here is phenomenal! Payment plans for those in financial deficit. I come from England and this dentist is by far the best iv experienced in both countries so far.. ????
I went in to have all 4 wisdom teeth extracted. I have severe dental anxiety and I was going to Appleway dental until they rescheduled my apt 4 times without good reason. I started looking at my other options and found Image dental. During my consultation, Dr. Anthony made me feel very safe and comfortable, it also felt like he cared. Unfortunately there was an emergency and I was back to the game of rescheduling. I booked in for March. 29, they had an emergency and had to move me to April 7th. Then I got a call this morning at 8 am asking if I could come in today because they needed to block out Wednesday. I was a little frustrated again, but took it as this gave my anxiety no chance to overthink everything. I am So HAPPY I did that. Dr. Anthony and the staff who did the extractions did an amazing job. They were so understanding and kind. I was hit with nitro before being sedated which helped calm me down so much. Dr. Anthony administered the in needle so fast (another fear of mine) then the assistant put in the numbing gel....next thing I knew, I was in the truck with my spouse on my way home. I didn’t feel anything, I don’t remember anything, and after all was said and done, I was there for an hour. Image dental is where I will continue to go and I’m so thankful I didn’t let a past bad experience determine this good experience. Thank you so much to Dr. Anthony and all the staff that were in office today and Amanda (who spoke to me personally several times). You’re all a great team of people and coming from someone who has dental anxiety, I would happily return!
Amazing staff!! Sarah is the best hygienist our family has ever had!!
Wow I have never had such a thorough appointment. Everyone was very professional and explained everything they did. Maddie and Dr Moore were kind. I am a high fear patient and felt safe and not scared in their hands.
Honest, friendly and informative. We felt very comfortable and relaxed
I had my cleaning done at Image Dental recently and had a great new young hygienist. Carlee was really friendly and best of all she was quick, super thorough and VERY gentle. I left very happy as I don't really look forward to this procedure so it inspired me to write a review:)
So far, every time I have come for an appointment here, the experience has been much more relaxing than any other place I have been to. So far, they’ve taken into account my fear of needles and will even hold your hand, and they allow you to hold the suction during checkups and such so that you aren’t drowning the entire time. It is noticeable that they do not wish to see you in any pain or discomfort, as they show worry if you flinch or wince. The only issue I’ve ever had was when I was to get four teeth extracted and despite not feeling it, I was able to see the entire process in the reflections of the television and lamp. Of course I was unable to say anything due to my mouth being completely numb, but it was not entertaining to watch. At least they have Netflix now.
Easy to deal with and extremely professional
Image Dental has always been a top notch dentist. This holiday season i chipped a molar while eating on the 25th. I filled out a contact card that evening and was called first thing on the 27th and they got me in that afternoon. The dentist gave me several options and i decided to go with a filling on the 2 teeth affected and it turned out perfectly. The team worked so well i even fell asleep in the chair a bit. After all freezing wore off the pain was minimal and teeth feel great. Thank you Image Dental for excellent service.
I took my son to Image Dental for a cleaning & tooth extraction. The staff at Image were very professional, friendly & helpful! They made my son feel at ease, even though he was having a painful dental procedure. Great staff & chic atmosphere! Very clean & well maintained. Thanks to all the staff at Image Dental for an awesome experience :)
I took my son to Image Dental for a cleaning & tooth extraction. The staff at Image were very professional, friendly & helpful! They made my son feel at ease, even though he was having a painful dental procedure. Great staff & chic atmosphere! Very clean & well maintained. Thanks to all the staff at Image Dental for an awesome experience :)
They were very good at making me feel at ease, very communicative. Very quick and efficient
Had a dental emergency and they squeezed me and took care of the problem the same day. The dentist, Dr. Moore, was very professional and took the time to explain what he was going to do and what follow up was going to be needed. He presented options and at no time did they pressure me to decide. The assistant was very pleasant and the atmosphere was relaxed. Not a fan of dentists, but this visit gave me confidence for the follow up. Also, of note, the reception area was very neat and clean, felt like a professional operation.
Always friendly and accommodating
Sarah is amazing!
The hygienist was professional and efficient. The office staff took Covid seriously with detailed questions, taking of temperature, provision of a k95 mask and hand sanitation.
I've always had a great experience. Very comfortable environment and virtually painless dentistry.
Such a welcoming environment from the moment you walk in. This is my second visit since moving into the city and I couldn't be more satisfied with my choice.
Best dentist I’ve ever been to!
Received wonderful care from the first step into the clinic. The reception was warm and friendly offering me beverages while I waited. Carlee, my hygienist was very thorough taking great care in my assessment. I can say that my my teeth felt fantastic when she was done! Chang was also thorough for my examination and very patient answering all of my questions. I was provided a treatment plan and my next appointments scheduled. I am a dental professional and I chose Image Dental after much research and was very happy with my care. I highly recommend!
Had a great first time visit! Very thorough and friendly helpful staff. Have been bringing my kids here for awhile, glad I made the switch myself!
Teeth inspection. Young fella, great guy and great job. Regards Alex G
Great atmosphere and warm welcome. Highly competent and conscientious hygienist explained my dental health in terms I could understand. A visit to the dentists isn’t intended to be fun, but I’d assume this is about as good as it gets.
Awesome service/care as always!!! Very professional,knowledgeable and friendly staff.
Needed an emergency appointment, the same day, that I called. They fit me in to their busy, Saturday schedule. The dentist gave me a temporary filling and discussed my options for permanently taking care of the tooth. It feels great now and I’ve found my new dentist office. Thank you for helping me out, in such short notice. I really appreciate it!
Listened to my concern, chose well rounded assessments, discussed treatment options and referred for additional follow up. I really valued the client focused approach
Very friendly personnel and great service
Great people to deal with, very understanding and helpful with my busy schedule! Would highly recommend to any one!
Can't say enough about the excellent care and friendly staff at the desk and at the chair. Almost makes me look forward to a visit to the dentist!
I love going to image dental, everyone their are so friendly and nice. Sarah the hygienist is always a pleasant to be around
Best dentist I have gone to in 10+ years. All the people that work here were super friendly and patient with both myself and my 3&5 year old kids.
I first stumbled onto Image Dental based on a referral from a family member. My first appointment was with Sarah, a hygienist. Fast forward 9 years and now my entire family goes to Sarah, she is absolutely amazing, gentle and informative, an all around fabulous human. If I could give her 10 stars I would. I also appreciate how seamless the front end staff operates, reminders via text message are so helpful. Such a refreshing atmosphere:). I highly recommend.
Very caring and professional. Extremely meticulous. Staff always goes the extra mile to make sure you feel safe and comfortable
These guys and gals are the best! I would highly recommend for all dental needs for you and your family. Dr. Chang did a great job with a gum graft I recently had done. He made a very unpleasant and painful procedure tolerable. I would highly recommend the entire team at Image Dental.
Always a great visit. Staff is awesome!
Carlee and Dr. Chang were awesome! I loved my visit! They were both so informative and answered any questions I had. My dental needs could not be in better hands!
Dr. Lee and Dr. Chang always give you their time and patience, answer all your questions, are kind and considerate, and are very professional with great bedside manner. The receptionists are wonderful as well. Some hygienists and assistants are phenomenal while a couple have been kind but very rough and subpar at best in their applied dental skills. Overall, I have gone here for over fifteen years and I think this is a wonderful dental place and all you have to do should you find yourself with a bad hygienist is to self advocate with them and leave a note on your file to not have them again. I think there are probably one or two mediocre employees at every business and this place doesn’t appear to be an exception but I highly recommend all the same.
Really friendly and nice staff! They got me in same day on thanksgiving weekend for an emergency appointment. Dentist was so kind and helpful. I’m from out of town and not a patient so I was worried I wouldn’t get but it was no trouble at all for them. Thanks again!
To start, the staff at the info was so helpful. Thank you coz you made me comfortable despite my fear of going to a dental clinic. Then I was seen by Dr Kylee who was very kind . Dr. Chang - Xiexie for explaining to me whats the real problem with my teeth and explained the options and I trust him coz he is honest and not after $$$. Dr Blake Moore did a wonderful painless tooth extraction on my wisdom tooth and has a magic, gentle hand. Highly recommended
Really appreciate the care and consideration for safety and my well-being at my dental appointment. Staff are always do friendly as well as kind. Dr. Chang as always is very kind but direct with options about my dental care. Much appreciated.
This isn’t (wasn’t) my normal Dentist, but I called in with an emergency on a Saturday morning, they got me in right away, and were super friendly and helpful. They fixed my toothache and let me get back to my weekend without any pain. Great Dentist!
My dental news wasn’t great but all was well explained to me, staff was great. All in all a good experience. My second experience was today. I didn’t like the experience today, but it had to be done. That said, my fault for not taking proper care of my teeth. The staff, dentist, were all awesome. Great place to go.
The staff at Imagine Dental are very friendly and helpful. They were able to accommodate my dental issues quickly and professionally. I highly recommend them to anyone looking for a dentist.
I can not say enough great things about this dental office! We have a lot of dental anxiety in our house and Dr. Moore and his staff were amazing! My 7yr old daughter had some fillings and an extraction this last week and he was so incredible with her! His assistants are great too! All 3 of my kids and myself have had work done this last week and I can’t imagine going to anyone else! Highly recommend Dr. Moore and Image Dental!!
I was in a great deal of pain so I called on Sunday afternoon to see if I could get into see a dentist they were booked up that day. However they did get me in first thing Monday morning, Everyone was so kind and I experienced no pain getting my, tooth pulled other than the quick poke from the needle for freezing. I'm on day 2 of healing and I still feel minimal pain or discomfort.
Staff provide excellent service and are knowledgeable, professional, compassionate, and friendly!!
Highly recommended dental clinic. Excellent dental team.
Excellent to deal with, Dr.Moore was able to fit me in for a surgery that was needed. Went through everything very thoroughly, with what he was going to do for the operation and for post op instructions.
I always enjoy going there for my treatments, the atmosphere is always good and very friendly and everyone there is very helpful and knowledgeable about their job etc.
The staff there are great. The receptionists and hygienists were professional and friendly. Dr. Chang was great. He was informative, confident, and did an amazing job with my teeth. Definitely got a customer for life.
Amazing people and excellent service!
Great visit once again. New dental hygiene techniques are great. Always friendly staff. Thank you Sarah. Highly recommend this business.
Friendly, and intelligent administration staff……. Great Dentist & Assistants….. Clean & well maintained equipment & examination rooms!! Excellent experience for me!!
My experience at Image was fantastic! The clinic is clean and the staff is professional. Dr. Moore and Carlee were both very friendly and they took great care of my teeth!
Great and friendly service from front staff to back. I will continue to use this as my dentist. I will refer anyone I can to image dental 2 thumbs up!
I was having excruciating tooth pain. They got me in and gave me temporary relief and I left with an action plan and my sanity!!
Staff are always amazing!
Friendly, helpful and professional staff. Dr Lee was amazing.
I recently took both my sons aged 5 and 7 to image dental care and had the best experience. Both of my kids were very scared and crying and refusing to go into the back. The staff their was so helpful, the dentist actually came out into the waiting room and hung out with my kids to calm them down. When we got them into the back the dentist and assistant were very professional and talked to my boys the entire time to help keep them calm and not to mention how fast they were to fix cavities and get us on our way. We have had a history of bad experiences with dentists in the past and I am so happy to say my kids are not scared of the dentist anymore. 5 stars to the staff at Image dental Care, you guys are amazing!!
I've had really bad experience with dentist . I was very nervous, well today image dental help me over come my fears ! Such awesome staff , friendly, compassionate people.. Dr Moore is amazing! I had to get one of my back molars pulled, he was always making sure I was okay & made sure I was in no pain. After the freezing came out no pain @ all .. I have found my peeps lol Now I wont avoid getting my teeth done anymore . Have spread the word to family & friends Total gratitude to Dr Moore & staff ????
Excellent dental staff and exceptional front desk service! Celine and Andrea were awesome!
Dr Teresa Lee and her staff were awesome and very nice to explain everything.We will go back tks for seeing Tanya on a Sunday.
Extremely friendly staff aswell as very helpful. Was grateful to find this clinic.
I had dental anxiety going in there but the staff made me feel welcomed and fixed something that has been bothering me for a while. Did a amazing job in a good time frame. Thank you for all that you have done
I am a retiree and have been very pleased with the dental work I have had done at Image Dental Care. I have had a number of cleanings, and crowns done. All dental work is expensive so it needs to be good, and it has been. The staff members are also very caring, skilled and helpful. Thank you for the good recent clean, Carly.
Image dental was able to get me in when I was in pain. They are happy to explain anything I want to know about what they are doing but also my different options. Everyone I talked to there was friendly and attentive. I would recommend this business to everyone!
Sarah is very friendly and does a great job every time I go in and get a cleaning. She knows her stuff and is very professional. Highly recommend this place, been going here for years and always get the job done as painless as is possible at the dentist office!!
Looks like they just wanna charge money for everything
Amazing office! Excellent patient care from beginning to end. Got a new Night guard done here and the fit was perfect! Will refer family and friends here for sure!
Such friendly staff and super helpful. I have a lot of anxiety about the dentist and they made me feel so comfortable and welcomed. I highly recommend them.
I've been in there 4 times in as many months. It seems like I'm continuously having to return for repairs after my initial visit, which always involves more joyous freezing. This happens at other Image Dental locations I've visited so I wonder if it has anything to do with the adhesives they use? Good luck affording Canadian dental work if you don't have benefits!
I had an emergency with a tooth that broke. Had troubles with cold, hot, eating and even breathing bothered the tooth. I got in within hours and had my tooth extracted. Very satisfied. Will use them as my permanent dental office. Love the hours and days open for business as I needed evenings and weekends.
The staff is friendly. They run on time. AJ is a terrific hygienist. It’s as pleasant a dental experience as you can have.
I’m a new client at Image Dental Care and was treated with the upmost respect and care. Very thorough dental hygienist that not only did an amazing job but was super helpful with questions and concerns. The dentist I saw was also extremely helpful with noticing my problems and booking me at the most convenient times!
The appointment started right on time and the entire molar extraction was painless - note that the dentist's office is not my favorite place so this is a big plus. I recommend this office to anyone who is or has friends or relatives that are squeamish and put off necessary dentistry because of fear of having a painful experience. Entire procedure is explained to you as it is happening. I also appreciate the fact that x-rays were performed without a hard cornered square film holder that feels like a dessert plate being forced into your mouth and activating the gag reflex - just a small camera. Thank you to all the dentists and assistants who are very professional.
I had to make an appointment for a broken tooth and was in the next day. The visit was a very good experience. I didn't think going to a dentist for work on my teeth is something I enjoy, but, this visit changed my mind. Dr. Blake Moore made me feel comfortable and the work done was truly painless. I have more work to be done and this is the place I am coming back to. Actually made a followup appointment same time.
Best dentist in Red Deer hands down. Veldina the assistant was lovely. All staff are amazing to deal with. Love this place! 5 stars!!!
Best dental care in the city. I’ve been going to this office for 5 years now and can’t say enough great things about them. Sam, Sarah and Blake are all the best. Would highly recommend picking Image Dental Care as your dental office!
Excellent service high quality dental clinic!
Very informative with what is required and great friendly service
Called in one morning, a couple months ago, with an emergency dental need. They got me in that morning only a couple hours after calling in (which was perfect with my timeline). Had a great experience. Since then I've had a check up and routine work done - been extremely satisfied with the service every time! All of the staff I've dealt with have been awesome! I'd definitely recommend them!
I Always have a pleasant experience at Image Dental. The staff are always incredibly friendly & very accommodating. Would recommend them to anyone.
I am writing this review so others who fear going to the dentist can finally get past that fear. I had horrific experiences as a young boy with my family dentist in the 1960's. The fear and pain I experienced every time I had a procedure done emotionally damaged me for life. I have extreme sensitivity issues with my teeth. Even getting a cleaning caused pain when going to the dentist. Things dramatically changed for me when I decided to give Image Dental in Red Deer a try. I had a cleaning and polishing done on my first appointment. For the first time in my life I felt no pain during this procedure. The hygienist was kind and very gentle and before I knew it, the procedure was completed. The dentist, Dr. Moore, then completed my check-up and noticed a crack on a tooth that I had a very old filling on. Pictures were taken of the tooth in question so I could see what the issue was. Once I saw the picture, I decided to get the old filling replaced and have the cracked tooth repaired. I went in the following day and had the procedure completed. To say I was nervous is an understatement. Never in my life have I had a procedure like this done and felt no pain. Dr. Moore is amazing. I can say without a doubt that I will never fear going to the dentist again and I will never go anywhere else but Image Dental. Thank you Dr. Moore and the staff of Image Dental for allowing me to experience pain free dentistry for the first time in my 58 years of life. I feel blessed having discovered this dental office...thank you God!
I have a great experience with Image Dental Care. They provide the best service ever in Red Deer. Doctors, Nurses, and all other staff are highly qualified people. You just enjoy being in their office for an hour or so. I highly recommend Image dental care in Red Deer. Thank You all.
I have been coming to this office since I was pregnant with my oldest ( now 4 ) and have always had great experiences. Now my daughter and I get to visit the dentist together! They were always amazing with me but seeing how well my daughter is treated and how patient they are with her always keeps us coming back. Thanks to all the amazing staff at image, you make everyone feel comfortable no matter what age.
Always friendly and efficient. A positive experience every time.
Excellent - friendly, very professional, and well organized for a smooth check in/out experience. Absolutely recommend.
Dr. D. Evanson is the most patient man. My procedure was not an easy one to remedy. He stayed the course, always eager to find my solution. Because of his perseverance and dedication to his profession he succeeded. Thank you Dr. D. Evanson!
On Sunday 24 Jan, I awoke with a painfully infected tooth. I called Image Dental seeking assistance. Fortunately, due to a cancelation they were able to fit me in that day for an appointment, a prescription for pain relief and a follow up referral. The result was immediate relief. I commend the Image Dental staff for their timely and professional response and highly recommend their team should you need dental assistance.
I found a very friendly and professional staff. I am very happy with my first visit to the clinic.
Great team working here, Dr Chang and everyone makes going to the dentist, well enjoyable as it can be. Sarah does great work as well as Sveta, Leanne and all the others. Leanne worked with me today to get a temporary crown to mesh with top molar without causing pain when biting. She did it in record time and I cant believe how good my mouth is feeling. Thank you young Lady!
Got me in short notice and did an awesome job!
The're all very nice. I think i finally found a permanent dental clinic to go to plus they are open weekends and weeknights ????
Great staff! Friendly and comforting for all of my dental procedures and hygiene appointments. Highly recommend this office as have been going there for years. They have very broad hours of work and can accommodate any shift.
Let me start by saying that I have a severe dental phobia, it is a lot more than a dental anxiety. If this sounds like you, take a deep breath and call Image Dental. I have been avoiding the dentist for 15+ years with on again off again wisdom teeth pain and it was really starting to effect my mental health. I couldn’t take it anymore and the search began, thank goodness I picked Image Dental! I met with Jessica and Dr. Chang for my consultation. I kept expecting an eye roll or maybe an annoyed tone (I was crying like a baby) but it never happened. It felt like both of them really cared and I didn’t even have to explain myself. After seeing my wisdom teeth (two were broken and one was infected), Dr. Chang agreed that they all need to be removed and he suggested what sedation he felt would work best for me, he never downplayed my anxiety or made me feel silly. He was understanding and I really felt like I could trust him. The receptions team made a spot available for the following week and even worked with me to come up with a payment plan that I could afford as I have no benefits. They also informed me they do EMT with a valid credit card, awesome! They didn’t want me in pain. They day of, my nerves were completely shot! Jessica and Madie treated me like they knew me and really cared about how comfortable I was. They hit me with nitrous gas (I’m not nervous for IVs but still highly recommend), put some music on and reminded me of my breathing. And wow.. Dr. Anthony is a gem. I’ve had many IVs in my life and never has anyone got it in so fast and painlessly. It felt like a small poke from a blood test. He ensured me that he would stop if I wanted him to and that nobody is making me do this. I woke up once during the procedure (big fear of mine) but felt no pain. I’m pretty sure Dr. Anthony said he only had 2 left and I was out again within seconds, it was like a dream. Other then that 2 seconds of half consciousness, I don’t remember anything and most importantly I didn’t feel/hear anything. The receptionist were also fantastic and answered all my questions (the only name I can remember is Melissa but they were all amazing). Surely Image Dental only hires Saints because I didn’t have one bad experience from anyone and feel truly blessed to find such a wonderful clinic. My only wish is that I came sooner instead of letting it get worse. I will be recommending Image Dental to all my friends and I’m looking forward to bringing my kids. If you have dental anxiety, do yourself a favour and look no further. This experience gave me so much confidence and I will gladly go back for my next checkup. Thank you so much Image Dental team you seriously changed my life!
Went in there for a chipped molar. Dr. Moore was very professional and did a great job to repair the tooth! Worth the drive from Ponoka!
Really nice staff, great dentists and assistants. Made going to the dentist less stressful for me knowing the staff was so great. Havent had all my work finished yet. But what I've had done so far looks great.
Thank you so much Dr. Chang and team for all you've done for me over this past year! Your professionalism and kind and encouraging manner are very much appreciated!
AJ is amazing! I just had my cleaning with him. He is very gentle and I would definitely recommend him.
Staff are friendly and knowledgeable. Work is done efficiently and professionally. They are very quick to connect with insurance company and give you a quote and the final bill. I really like Image Dental????
Dr. Antony did an absolutely amazing job with my complicated wisdom tooth extractions. I left the appointment sooner than expected and he was very knowledgable. Highly recommend this clinic to anyone!
Dr Shiraz did a phenomenal job reconstructing my sons front teeth. He is very personable and very skilled at his work. Would highly recommend
Very friendly and smiling staff. Dr. Lee is a real sweetheart. I would recommend everyone go to Image Dental Care.
My hygiene appointment with Jenna was wonderful. From the moment I arrived to when I left I was treated in a courteous and professional manner.
Very amazing staff.
Really great there, fitted me in right away, I was so thankful as I was in Pain. Very acomadating to my back problems to help with sitting in chair. Very kind and helpful.The Dt. Was as very good. I will being going back there .
Dr.Lee is really great. The staff is so friendly and easy to deal with. My husband and myself refuse to go anywhere else!
Today was a great day at the dentist. I find Dr. Moore to be very caring and always friendly. Dr. Moore is so willing to work with me and for the first time I could breath properly and I'm almost 60! I was really relaxed! The staff is super friendly and professional. Sarah, you are my favourite hygienist by far!! Love how you actually care for us all!
Excellent service my hygienist is amazing as always highly recommend
Dr. Moore is excellent. Thank you for the positive experience and the patient approach.
I love the use of the water tool for cleaning! Friendly staff all around. Convenient hours. They have all been great with my young children every time. Always a good experience.
The staff are amazing. And the dentist assistants are so caring. The dentist herself tells you everything as she goes. She is very patient and understanding. I was very nervous and scared and she talked me through it the whole time. The dentist assistant held my hand. They are so great there
Sarah is the best hygienist I’ve ever visited.
HIGHLY RECOMMEND IMAGE DENTAL ESPECIALLY DR.SHIRAZ
All staff were professional adhering to COVID protocol. Dentist, assistant, and hygienist were very knowledgeable and discussed the procedures while doing the work. Great Dental Office.
Have been having a hard time finding a dentist as mine moved to Calgary. Image dentist Dr.Lee was the third dentist I had seen since January. She was amazing, very upfront yet still very understanding of my situation. I now feel hope again that I have definitely found my new dental team at Image!
I am extremely satisfied with the services I received in this clinic, hygienist is caring, helpful, very professional, front desk makes you feel very much welcome, comfortable , very respectful upon entrance i feel happy and will surely come back again and again to them
Great appointment to get my wisdom teeth removed. Was short, efficient and overall great appointment. Leading up to the appointment there was some confusion but the staff was easy to get everything right.
Always friendly and professional.
They were great fast and friendly I called in even though they were full they still made room
Amazing experience! Everyone was so patient, professional and made me feel comfortable. Dr.Moore was absolutely great, truly one of the best visit to the dentist I have ever had. I highly recommend.
Great experience. Amazing staff! Very informative and accommodating. Highly recommend.
Image dental makes going to the dentist a wonderful experience.every person I dealt with from the front counter to getting my dental work done was polite, professional and knowledgeable.
Been going here for a few years now, always a pleasure being here, friendly and courteous staff to deal with. Would recommend to anyone.
The Team at Image Dental are great and so friendly.
Jenna is a fantastic hygienist, she is gentle and professional. I highly recommend her!
Veldina and Dr. Chang were great
Front staff are very polite and professional. Dr. Hussain and his team do excellent work and took the time to answer any questions and concerns i had. Would Recommend.
Great service. Front desk, dental assistant and doctor were great in customer service, making you feel welcome and valued.
Welcoming receptionists, and Sarah the hygienist is absolutely the best! Very knowledgeable and friendly. Takes her time explaining any sort of questions that might come up. Been visiting her and the team for years and have had great visits every time.
The staff were courteous and professional. The work was done well and in a timely manner.
Excellent dentist with exceptional staff! Always happy to help and always with a smile ????
Very professional and friendly
Friendly and welcoming staff. We bring the whole family. They are very accommodating to our dental needs and concerns. The hours are also great with evening and weekend appointments available.
Dr. Moore is an amazing dentist, and has made my experience at the clinic quick and painless everytime! All the staff is incredibly welcoming and professional!
I went in for a checkup and cleaning, and had an excellent experience. The COVID-19 protocols were thorough and I felt completely safe. My hygienist answered all of my questions and even explained what to expect at my next visit. My appointment started on time, and my hygienist and the dentist were not only thorough and efficient, but also great to deal with. I’d definitely recommend Image Dental.
I greatly appreciated the thorough, patient explanation of the prognosis and options re my dental issue. Thank you!!
Awesome and they are handling virus regs well
Doctor Moor is excellent, let’s you know exactly what he’s doing. I had 5 fillings today and am a bit sore but nothing like I thought it would be. They really care about you there! His assistant was absolutely terrific!! Definitely recommend image dental
I wish I could give image dental care more stars ! They were accommodating, professional and outstanding customer service. They were able to get me in same day and fix my problem right away. Being open on the weekends is a bonus as well. I highly recommend them !
Very friendly and professional staff. Last appointment I watched Groundhog Day during my root canal. I laughed, I cried....but not because of the dental work. Great film. Four stars for Bill Murray and Andie MacDowell, five stars for Image Dental. Can’t wait for my next cavity!
Amazing dental team! Front desk staff professional and kind, dental hygienists are amazing and gentle (thanks Carley!!) and Dr. Moore is great! Highly recommended Image Dental I wouldn't go anywhere else. Excellent service.
Awesome Clinic! I had many appointments over the past 2 months+and I looked forward to each one after meeting the staff and dentist. Excellent care and friendly staff. No hesitation in recommending Image Dental to anyone!
Well organized. Friendly people.
Great staff. Will return
I had been attending their office for many years but have opted to switch as the frustrations have continued to build. Their dental hygienists and dentists are good. Their office protocols are brutal, their statements are poorly laid out, they're disorganized in their collection of payments, repeatedly charging you for the same procedure and I've been charged for items I did not receive.
My hygienist Sarah is wonderful and really explains what needs to be done in future visits as well as what she is doing that visit.
I was able to get an appointment quickly. The work was done professionally, and well explained. Options for future treatment were also clearly explained.
Professional and friendly team! Very accommodating with my busy schedule. Definitely recommend!