This daycare is horrible. Avoid at all costs. Although some of the staff are friendly, the principle YASMIN is not qualified to deal with parents or children. This daycare RESTRAINED our one and a half year old to a chair and was left alone to hysterically cry because he had a runny nose during the wildfire smoke haze. They claimed they were taking "Covid precautions" after our son had already had a runny nose for the week prior due to the smoke (and no symptoms of being sick). Upon arrival, our baby was strapped into a chair, facing a wall, alone and screaming his head off crying. After bringing our concerns to the principle YASMIN, She decided to turn into a condescending know it all, telling us we were wrong to request that he shouldn't of been treated this way. On a daily basis we pick up our son left in dirty diapers, snot dried all over his face, and either extremely thirsty or hungry. If we make a request for his face to be wiped or to be clothed suitably, our emails go completely ignored. Fast forward to this week in October 2021, 2 year old son was ejected from the daycare by YASMIN. Against corporate policy, they kicked out our little boy for bad behaviour. I was informed by the vice president of CEFA that it is their policy to have meetings with the parents and a plan to address behaviour as the first steps to help children learn to over come bad behaviours like hitting or biting. Instead, we were only ever told ONCE each of this ever occurring. The staff did not offer any help to correct behaviour, offer any meeting to address behaviour or follow their own rules and guidelines. So if you want your children to be abused and neglected and then unfairly kicked out, this is definitely the daycare for you. If you love your child, avoid this facility and especially YASMIN.