Here we offer you all the feddbacks of people who consumed the services of Pixel Film Studios (Dance School) in Moose Factory (Canada).
At the present the business receives a score of 4.9 stars out of 5 and the rating was based on 127 reviews.
You must have seen that it has an average rating is practically the top, and it is based on a very large number of scores, so we can conclude that the valuation is very credible. If people have bothered to evaluate when they are satisfied, is that it works.
As you know, we don't usually bother to put feddbacks when they are positive and we usually do it only if we have had a problem or incidence...
This Dance School is included in the category of Software company.
I have had nothing but great experiences with Pixel Film Studios, they’ve really allowed me to be more creative and perfect my craft on top of every plugin being seamless on my computer highly recommend them.
The plug-in site I recommend for your videos! The plug-ins are amazing and work great! it will add magic to your content! A problem? Support is there to help you very quickly. Thank you Pixel Film Studio!
My favourite for Final Cut Pro X plugins. I've been using Pixel Film Studios' plugins for a few years now. The quality, functionality and pricing have always been on point. Plugins are normally a waste of money if they don't do the job, are complicated to use or constantly freeze/crash. PFS's plugins are made for people like me who need plugins to help deliver client projects. They are reliable and offer great value for money. Keep up the great work!
I was struggling to make the Autotracker work on my FCP with M1 chip. I got on the chat and Chloe helped me immediately telling me what to do and magic happened because finally I managed to make it work. Thanks a lot!
Their customer reviews are extremely helpful and solved my issue with FCPX Auto Tracker Perspective immediately!!!
I have been using PFS plugins since 2017 and have yet to have any issues with plugins. They are always bringing in new items that make my editing style improve. The customer support has quick responses and there are so many self help tools available. The plugins are user friendly and most importantly high quality.
Great technical support. I purchased a product for Final cut and faced a problem with installing it on my laptop. The Pixel Films assistant was available in the chat and made all efforts to help me solve the problem fast and efficient. Super happy !!
I had a positive and helpful interaction with customer support. I had purchases a plugin, this was the fourth plugin I have purchased with PFS but it was more complex then previous plugins. The plugins do not come with instructions so I watched the sample video on how to use but it was not quite enough information. So I reached out to customer service/ tech support and received a relatively prompt response. The agent answered my questions as I asked them, as I was using the plugin actively. This was quite helpful. When I ended my interaction I was more knowledgeable on how to use the plugin. It is a bit of a complex plugin and I may have more questions but I know if I reach out to customer service I will find the information I need.
Hands down the best software for Final Cut Pro plugins. The plugins are supercool and extremely easy to use. I've been a loyal customer for several years and would definitely recommend.
Top-quality product for Final Cut Pro X, plugins are easy to use and my number one choice! I have used the plugins for editing my aerial work, including transitions and effects. PixelFilmStudios has allowed me to work efficiently for my video editing saving me time and money. To weather, I am looking for cinematic effects, Luts, effects, transitions, etc. Pixel Film Studios offers a wide range of products that provide top quality for my projects. I highly recommend this product to cinematographers that are entry-level and experts as well. There is no discrimination at the level you standing my number one choice is Pixel Film Studios.
I have purchased a handful of their plugins but most recently purchased the auto tracker. I was missing a very simple click to get it to work correctly, and I reached out to their support chat and received the fix right away. Overall, I have gotten a lot of use out of their products and have had great customer service when I have needed it!
I recently had an issue with a plug in I previously purchased from Pixel Film. One of the plug ins continued to give me a red screen. Once I reached out to the support staff my problem was quickly addressed and solved. Not only is Pixel Film Studios products amazing, it's customer services is even greater. Thank you Pixel Studios for amazing product and service.
My experience with customer service by chat was very easy and fast. Immediate service. The assistants were so helpful and polite. Professional advices always with a smile (emoji.) They also gave me very informative videos that helped me a lot. Thank you team of “Pixel Film Studios. Keep up the good work!!!
I've been using pixel film studios for a few years now and they are my number one go to for fx. Especially because I like to have after effects in my productions. Pixel film studios make a lot of plug-ins so i rarely have to open certain programs to pull of fx. The trackers and stabilization is easy to use and pro follow are my current go tos. I als o pro denoise and a range of others. So if your looking to up your editing game up in a simple workflow mannor look no further than pixel film studios
I was looking for a countdown timer for FCPX and found this through a Google search. After downloading and installing, I was having an issue configuring it. Contacted support through the live chat app. They figured out and solved my problem in less than 5 minutes. Back into FCPX and the plug-in is working great. Easy to configure and did exactly what I wanted. For $30 it saved me a couple of hours of time (if not more) trying to come up with something on my own. Well worth the money and working great so far!
Amazing customer service experience. I began a chat to help with an installation problem I was having and the agent took care of it in less than 5 minutes!! This is the only site I go to for FCPX plug ins, simply amazing!
As an editor of 25 years, having an affordable resource for helping me create effective and engaging content is pivotal! Pixel Film Studios hits all the marks and keeps growing and getting better. Still a few small things to tighten up, but well on their to becoming the industry standard for FCPX Plug-Ins!!
I bought ProSpotlight yesterday and I've been trying to get it to work, but I kept going to the effects folder and wouldn't see the plugin. Today I went on live chat and Pixel Support helped me, not only to answer my questions, but to get me through the steps and process of knowing where the ProSpolight was. Excellent service and I'm just very happy because I get to play with the plugin now!! It truly saved me a migraine! Thank you!!
I recently bought 6 FCPX plugins from Pixel Film Studios. I have had a fee issues in my first day but most of them have been related to me not reading information that iOS clearly available on their wen site. Each plug in has a system requirements section, and had I read it before hand I would not have experienced some of the issues I have had. I have just been through a simple and efficient technical support chat that has answered all of my questions. I now have my compatible plug ins up and running with no issues at all thanks to some greta and speedy tech support. Much appreciated. I will be upgrading my Os and FCPX so I can buy more of these great plug ins.
Pixel Film Studios plug-in products are some of the best available, affordable resources for the budget-minded professional and amateurs alike. I can think of no better developer for FCPX resources than Pixel Film. It's should be every at home editor's one stop shop.
I recently purchased the MBP M1 and was updating my Pixel Film Studio plugins. I ran into an error (a bit self induced I might add), I opened a support chat with PFS and received outstanding support. The agent went above my expectations. The service was outstanding and the agent was knowledgeable. If there was a question, they dug deeper and provided detailed explanation and insight. Thanks Pixel Film Studios!
What can I say about Pixel Film Studio! The quality of their plugins is second to none. No matter is you are a professional or hobbyist you will always find a plug-in that will set your videos out from the rest. The one thing I can’t get over is the price! Not only are they already so affordable but they are constantly having even further discounts. I recommend downloading their free installer app that not only keeps all your plugins up to date and nicely organised but it also prompts you when they have special discount days. Love your work and keep on delivering these awesome tools that make us look awesome! Cheers
I have used Pixel Film Studios to beef up my videos for my clients for many years. I find their products so useful and they give me the ability to save time so I don't have to create things from scratch. I LOVE Pixel Film Studios. I must mention that when there is an issue with the plugins, they always help me find a solution to fix it. That's a great business model. I choose Pixel Film Studios all day, everyday!
Pixel Film Studios has been my #1 go to for plugins and effects since the beginning of my film making journey. Each piece of software I've purchased over the years has been utilized in nearly each of my projects. Great products, customer service and tutorials ????.
Very knowledgeable and they have great customer service. Plugins are all amazing and save me tons of time. I highly recommend Pixel Film Studios. If you're looking for anything specific, I promise you they have it and it'll make your life so much easier.
I had some trouble with the installation, but now it works perfectly in the support chat! Thank you
I recommend Pixel Film Studios to everyone I know using Final Cut Pro. Their applications are affordable and available as bundles as well as more targeted effects, depending on your needs. Their tech support is also incredibly easy to use, it is always a fast and easy process. I love working with them!
I love the versatility Pixel Film offers, the variety in the transitions are clean. Everything you probably need, they're a little tricky to get by at first but their customer service is on point.
A part from the awesome products that you can find, and there are so many that you would buy all of them! They have the most efficient and unbelievable costumer service that one can find BY FAR!! Love Pixel film studios and I will definitely keep buying their products for a long time.
I had an issue that I let go for some time but I contacted Pixel Film studio and in a matter of minutes they had me squared away. I am very impressed with their service and their products. I have been a client since 2020 and the products are amazing and a time saver for me
Your support are awesome! While i very hurry to delivery my work, they can help! 10/10 recommended. Actually, please fix the installer. So people don't need to disrupt the support team. Thank you ????
I've been using PFS plug-ins for years, but recently needed their help with my newest download. Customer support was quick & efficient and explained everything very thoroughly (and included a ton of screenshots!) and we were able to fix my problem in less than 5 minutes. Thank you!
Love them, great customer service and theres always so many versatile plugins. You can't go wrong ordering from Pixel Film Studios. I was hesitant as a first time user for final cut pro, but they also provide videos, step by step help on their website so you can also learn at your own pace.
I have been using Final Cut Pro X for many years, and have come across quite a few different plug ins. I stumbled across Pixel Film Studios when I was searching for an easier way to track text. Well, I found Auto Tracker 2.1 and it is a miracle. I did have an issue while installing, but there Live Chat Support was very helpful and got me on the right track. This is a powerful tool that any serious video creator needs!
Customer service where great. I connected very quickly to live chat and the consultant solved my problem immediately.
I've been using Pixel Film Studios plugins for a couple years now. I was having some issues with one of my plugins causing final cut to crash. I contacted their support, and they very quickly helped me fix my issue! I absolutely recommend you checking out their products. Great prices, great customer service.
Love Pixel Film's plugins. I use them in my video content every time and are the best in the industry...hands down. Their video tutorials are also great and make it easy for install and use right away. Recently, I had an issue with one of the plugins not working due to a OS update. I reached out to their online support and within minutes they fixed the issue and my plugins are working great. I've been using them for about a year and they are my go-to site when ready to buy a serious and inspiring plugin.
Every application is perfect. Fully professional. And technical support is great. In case of any possible problem, instant live support is excellent.
Great variety of FCPX plugins and excellent customer service via Live Chat. They went above and beyond my expectations by not only fixing the issue I had but also teaching me how to resolve another problem I was dealing with!
Every time I have had a problem a Live Agent has helped me with the issue. They are respectful, and try everything they can to help you! Great plugins are on the website but make sure to read everything about them before purchasing for your software. I love using their products!
Have purchased couple of plugins for my Final cut pro editing. I've been enjoying the products and the customer service is amazinng !!
I purchased the Auto tracker 2.1 plugin because I needed to create a video for a client and this plugin was the solution to my problem. Just like the video said it DEFINITELY saved me TIME and now I don't have to do key framing to track something. When I purchased it and started to use the plug in, I followed the instructions, but I was having a little bit of difficulty. I contacted the live support and they helped me out really quick. The video turned out great and professional! The tracking looks great and A LOT better than when I do key framing. Great product, great customer service. Highly recommend.
I've used Pixel film studio plugins for a couple of year now and the plugins have been both great and not so great but the customer service has always been on top. I can always count on them.
As a professional editor and producer for over 15 years, I find Pixel Film Studio plugins essential to my workflow. I can now add every visual effect, title, animation, tracker, or color grade without leaving Final Cut! The time saved is well valued given the great prices for these plugins
I have been a user of Pixel Films Studios products for a few years now and have used and loved the FCPX plugins I have bought from them. The costumer support is top notch. I recently had an technical issue with a plugin and the costumer support staff walked me through the sets to fix it. I highly recommend Pixel Film Studios to any new or old user of FCPX.
Pixel Film Studios help center chat was amazing today. I had an issue with being able to download my purchase and with another plugin and the person I spoke with was not only helpful but truly patient with all my questions. It took a bit of time to find the solution to my problem but the person at Pixel Films was patient and the problem was solved. I think this is one of the very few times I have receive such great service from a support team. They are great!
Great customer service! I had some issues installing originally but their team helped me solve it very quickly!
Amazing products that I've used for years and customer service is amazing! I had an issue getting a plug-in to work and within 10 minutes chatting with support right off their website it was fixed! Fantastic company!
I have are searched numerous companies who offer FCPX plugins. By far, Pixel Film Studios is the most user- friendly and affordable. I’ve bought many plugins from their website and they all work perfectly. Their plugins have cut my video editing time in half! Signup for their email list as they’re always offering daily discounts and sales on their products. Highly recommended if you want your projects to pop and look professional! —Kramon C.
I love what these guys are doing allowing so much more potential in my work adding more value! Such a wide variety of powerful tools to choose from absolutely highly recommend! Auto Tracker is one of my favourites allowing for so much creation with titles and ways to present many different things!
The customer service was AWESOME! I was confused with the installation process and they helped me figure it out super fast. Definitely recommend them for your FCPX plugin needs!
Extremely happy with the support offered while I was stuck! And generally plugins work rather smoothly. What could Improve: Sometimes usage is not very intuitive. This also might be because I was transitioning from Premier. I am willing to give usability consultation if you need.
Pixel Film Studios are great! The products are really good and make up the majority of my FCPX plugins! Heavily in rotation for me and my workflow and very versatile and easy to use with great tutorials! Customer Service is also excellent and sort me out quickly and successfully every time :) Highly recommend them!
Great customer service in the chat section. I had issues that could not be answered in the help section. As long as you chat during their customer service hours, the representatives are terrific. They are patient and very helpful. I will continue to use Pixel products. Only drawback is no weekend service.
Nearing the end of an important video production, just starting to tighten up the edits, clean up the sound and define the colour profiles when I realised that, not only had the operating system automatically updated itself overnight along with my editing software but consequently there were now some compatibility updates available for several of my plug-ins and (foolishly, as it turned out) I decided to install the updates... Unfortunately, this didn't quite go according to plan and one of my plug-ins, which had been used extensively throughout the production, decided to disappear and the dreaded "Red Screen" appeared wherever that particular plug-in had been used. However, and this is where the Five Stars come in, when I contacted the Live Chat facility at PFS for support, I was definitely given the Five Star treatment by everyone I was in contact with (or thing, there's definitely a wee bit of AI in them there responses at the start of the process... a Chat Bot) and then the online support proved to be understanding, knowledgeable and extremely patient. Assessing the situation from screenshots of my setup and system, they made suggestions and gave me clear, concise directions of how to proceed and, after what felt like a socially-distanced sleight-of-hand and a virtual wave of the magic wand, Hey Presto... everything that had been missing reappeared in the video and an enormous smile appeared across my face. So, it's an absolutely fantastic support service. I can't recommend the products any more highly either - in normal circumstances, they work seamlessly within FCPX and this situation seems to have been caused by a mischievous software gremlin materializing in the works... or more probably, hackers from a rival production company trying to figure out what we do to get such great results. I'm happy to tell them straight out - You need to use Pixel Film Studios for all your post-editing plug-ins... They're just great! The moral of the story, by the way is "You shouldn't ever install updates in the middle of a production - You just don't know what might occur!" ;o)
Super quick customer service! Chat took about 5 mins to fix. They even gave me links to videos that will help me in the future. This company has awesome products and great customer service!
I've been purchasing plug-ins from Pixel Film Studios for the past 3-4 years. They have a plug-in for all of my needs and it really challenges my editing creativity. I have always been happy with the performance and have experienced very few issues throughout the years. In the rare instance that there has been an issue, the customer service team has been very knowledgeable and has helped me resolve the issue quickly. Thank you.
I really like PFS effects, they have made the editing process a lot more fun and my videos look so much better. My favorite part is the customer service, I have had really good experiences with them through the support chat. I usually get my issues fixed within minutes and I can get back to editing right away!
I love using Pixel Film Studios in my videos for editing. It’s so easy to use and it adds so much creativity to my videos. I love the effects, tools and transitions. Every time I use any tool in my video, the effects add so much to them and my viewers always enjoy watching it. These are great tools for anyone editing using FCPX. I highly recommend Pixel Film Studios for your videos.
great customer service I was having problem with a plugin but they help me out and they got it to work ????????
I can't thank Pixel Film Studios support enough. With their prompt and knowledgeable support group and by using chat fixed multiple issues in a short time. When instructions were send they were easy to follow, with screen shots, to keep me on track. It took no time at all to get me back to creating a fun video slideshow that I share with all my friends. Thank you!
I already use plugins from pixelfilm studios for several years. They have tons of really good plugins and it's super easy to work with them. Anyway i had some issues with one plugin i really use more or less for every project. With the update to bigsur i was not able to use the plugin anymore. (Redscreen) The client service (applaus for Chloe) helped me and it just took 5min to get everything work again! Thank you guys!
this company really makes my job easy, so glad I found then. I recommend!!
It's one thing to make excellent products, which PFS certainly does. It's another thing to provide equally excellent customer support. I recently had a very basic issue and the support agent I worked with did a wonderful job in walking me through how to solve my issue completely. It's that sort of experience that ensures that I'll be a lifetime customer!
This Service is better than I think! It was the best what I ever see! If you have a problem with the Plug ins write them! They do a great work! big greets from Germany
I have only contacted customer support a few times. And mostly due to my own stupidity. But the customer support always seems to find a way to help me. Even fixing product activation issues with ease. I highly recommend purchasing from Pixel Films Studios. And now, I'm not sponsored. Unfortunately.
Just bought my third Final Cut Pro plugin from these guys. Love how easy their products are to use but especially the tech service when I have an issue! That's worth a lot.
After using the freeware from pixel film studios, I went for purchasing a premium plugin since I found a better deal on the one I was looking. But it was not working initially some folder structures where not correct. Thanks to Pixel Support Engineer who not only helped me to fix the problem but also gained back me on the products. I would definitely refer these plugins to my friends and even now, I can support my friends if any issues. Thank you for the Support Engineer
I bought Pro animation for Final cut. great product ! I returned to buy Pro hud 3. it wasn't compatible. so I bought Cyber Abyss. i contacted a Rep i he refunded my funds for pack that did not read in my version. Ill be returning to this company for their products.Great customer service .
After installing my FCPX Auto-Tracking outline I had a problem the next day where the plug in did not work either as text or as an effect. After 15 minutes of directed action in the Live Chat we managed to solve the problem thanks to a new installation, following the instructions. I'm back in business and grateful for Pixel Film's support.
As a filmmaker who owns a production company its always important to stay ahead of the trends and I strongly believe Pixel Film Studios has products that not only elevate any project, they have very reasonable prices which is great for low budget filmmakers who may not be able to shell out a lot of money but want to still look like a lot of money was spent. This is super important and it's refreshing to know I can go to Pixel and see a bunch of really high-tech EASY TO USE products that wont make me go broke. I think their business model is, offer great products for a great price and that will build loyalty with the costumers, at least that's how feel. I've looked at other post production plug-ins but I've yet to see the level Pixel has, and again for the price, it allows me to offer my clients top notch videos without going anywhere near over budget. One of the key elements to any professional is to be able to produce a film that looks like more money was spent. If I look at my director reels from my past compared to what I now have with Pixel plug-ins, it's night and day. And when I'm able to produce a short film, it's an awesome feeling I have low cost but high level options with Pixel to make whatever I'm working on look like I spent more money on. So if lets say I'm playing around with my camera and come up with a 2 minute short film but I want it to look good enough to put on my website (obviously the script and directing has to be good) I can add their plug-ins to give it that high-end look that makes what was a no-budget film now a "Oh he spent some money," type of film. This is really encouraging for me as a filmmaker and it should be for others as well. I don't normally write reviews but I think when you find a company that's doing the right thing, it's important to give them a virtual high-five!
Great products! But most importantly really great website with LOTS of videos not only for showcasing the products but in the event you need to troubleshoot you can take ownership of the situation and solve it yourself! Chat support is incredibly helpful! Thank you! I will be buying again!
Absolutely love this company's product and I was having some issues since Mac did the upgrade all of my plug-ins all of a sudden we're not working needless to say after contacting the company they were very helpful in solving this problem for me there is a ton of resources online to help you troubleshoot but after going through many of the resources I still had the problem I emailed them and immediately got a response which led me to a live chat with a representative that fixed my problem in a matter of minutes I highly recommend this company they stand behind their products
Incredible experience with Pixel Film Studios! A company really shows its quality of customer service when you experience an issue. It is a Sunday evening and my plugin was fixed within 30 mins of contacting them! Top service
This is my favorite plugin company! Their customer service is really great. If you ever need anything, just use the chat icon on the bottom right side of the screen and they will help you with anything you need. All the plugins work really well with FCPX and my clients are always amazed with the ending product. Thank you Pixel Film Studios!
Pixel Film Studios has upped their game in customer service. They only use chat, but once you get the rhythm of using it with screenshots, they are super helpful in answering tech issues or product questions. Great products and great customer service!
I just became a user in Final Cut Pro a couple of months ago and there are a lot of sites that have plug-ins that could be overwhelming sometimes, especially with how to use them. Thankfully the great folks at pixel films have a great breakdown on how to install it and use it as well! Recently started using them and there are without a doubt one of the best! Looking forward to the next things that they're going to release!
PFS has COMPLETELY made the difference between my video work for fun and as a video editor professionally. The stuff they make is amazing and their customer service is just as much so. I can't go on enough about how grateful I am that these kinds of 3rd party companies exist for FCPX. You won't regret their stuff!
I get a lot of plug-ins from Pixel Film Studios and they have very good customer support. Easy to reach and helpful until my problem is solved. Can't ask for more than that.
I use lots of Pixel plugins in my editing. There are many tools which simplify tasks and easily add a high-end quality to videos - especially useful for clients whose expectation far exceeds their budget. Software at a reasonable price and helpful and knowledgeable online support for installation and product problems, plus tutorials and regular updates. What's not to like!
I'm an avid fan of Pixel Film Studios! Having purchased many (many many) plugins, they have assisted me greatly in creating in-house corporate videos for: trade-shows, marketing, visitor welcome, employee shop floor videos and more! I've had excellent response both from customer service support - and any suggestions I've sent in have been received with a full welcome. The latest plugin bundles have ramped up even higher levels of value at a great price - and the addition of content over time increases the value EVEN MORE of the bundles! What's not to like about that? Will definitely be buying more Pixel Film Studio plugins again!
These plugins are fantastic, they have transformed my editing no end. I'm sure I will spend far too much over the next few years. The customer service is fantastic too, I had a little trouble installing but it was resolved quickly and easily over the chat support.
i wish it was simpler. Like a great many others, the plug-ins constantly crash. i've followed the instructions, i've uninstalled, i've reinstalled. the effects look so good, but they are just too glitchy. I'm running a loaded Macbook Pro 2019. I sadly had to dump PIxel and just pull some effects from sites like Motion Array or Envato. Granted, they take more finessing because they can be more "cartoony," but they work with ridiculous ease. Just drop in your Motions Template folder. And they work. The Pixel Installer is garbage with numerous restarts. it's no wonder there are constant crashes. Sorry folks. Effects look good, but your product is clunky. Happy to try again when you have updates and make it smoother. I find it equally amazing that people are giving high-star reviews AFTER they speak with customer service. The vast majority of reviews are people with problems or can't figure it out and they need help. That should tell you something about your product. If folks need that much support, there's something wrong.
I've been installing Plugins for a very long time from Pixel Film Studios and I never had an issue with this company. However, for some reason, as I was trying to go into my account, I kept getting an error message. I immediately contacted customer service and they solved my issue immediately! Now I'm able to re-install my plugins! Yay! Thank you for great customer service!
Love these guys! Great software and the support team to match, even for idiots like me. The best thing is that you get to interact with real people, not text-bots that send you around in circles. 5 stars from me!
I have been a loyal customer of Pixel Film Studios since the beginning. I can say that I am a proud owner of almost the whole colection :) What I have loved from this company is the ability to give me all the tools that I need directly in Final cut Pro, no need of changing softwares to obtain the results that I need. Thank you Pixel Film Studios for working hard and givin us awesome plugins. Keep up the amazing job! Keep them coming!!
Pixel Film Studios is an incredible company that makes very cool products for Final Cut Pro. And online customer support is beyond praise. I contacted several times and within a minute received answers to all my questions. Thank a lot guys for your work and attention to customers! You are a super team, I'm very glad that I found you! )
I have been very happy with the quality of Pixel Film Studios plug ins for Final Cut Pro X. They really add the power of Apple's Motion within Final Cut Pro X so you can stay in one program for much of your visual effects. Have been impressed with their motion tracking & text effects. Great prices, easy installation & helpful tech support.
The apps are super easy to use and when I did need help, they were responsive and detailed in their assistance - even created a video on the spot to tutor me on how to keyframe. Now, off to buy some more to make others think I am a future movie editor and producer!
By far, the best and largest selection of plug-ins on the market for Final Cut Pro in 2021. I have never contacted a support team anywhere near as quick/helpful, my question was answered by a Pixel Film Studios live agent in no more than 30 seconds after i submitted my question. 10/10 would recommend to a friend!
Recently I had a problem with my order history and PIXEL FILM support was excellent in resolving my problem. They worked with me over several days until the issue was resolved. I have ALWAYS found Pixel Film Studios to be one of the BEST sites for obtaining well tested and diverse plugins for Final Cut Pro. I would certainly recommend this Company to anyone needing plugins fort their video editing.
I've been trying to download FCPX Brush Glow on to final cut pro and i was having a real hard time. Then I contacted the live with the agents from Pixel Film Studios and they provided me with excellent services and walked me through with step by step on how to download FCPX Brush Glow. Now i'm looking forward to buying more stuff from Pixel films and if i have any questions, I know what to do!
I'm pretty new to both using FCPX and also video editing in general so, I went crazy and bought a bunch of different plugins which allowed me to be able to do a lot of really cool things. Most of them worked awesome and were very intuitive however, I was having problems with the ProFire and ProSmoke with my system freezing and slow. I contacted the customer services and they let me know that my original file needed to be formatted to the file format of the project which resolved my issue. The customer support is awesome! Thanks again for the help!
Super helpful staff, awesome effects, and really affordable! I'm looking forward to creating some magic with all of these new plug-ins!
Wow! Awesome product and even better service! Can not believe how patient the chat tech was with me. Recommend them!!!
I just contacted Pixel studios to ask a number of questions regarding their products & services before becoming a customer. I have been very impressed with their clear responses . No hard sell. Just the facts. I am looking forward to trying their FCPX products.
FCP would keep closing for no reason. I called Apple and they asked if I had downloaded any new programs and I said yes 10 yesterday from Pixel Film Studios. I could tell they thought that may be the problem. Long story short I just finished with PFS and after trying their best to diagnose the problem and spending an hour with me, the problem wouldn't repeat itself (Of course not????) So the said when and if it happens again, please send us the report and we can help you again. Now that is great, great customer service. I would have hung up on me. John
Had problems with an existing purchase and installation so I jumped onto the chat service that is very easy to use and efficient. The support agent was very helpful, knew exactly what was wrong and sorted the problem within minutes! One of the best chat supports I've come across to date, 100% recommend :)
Recently I ran into trouble using one of the plugins from Pixel Film Studio (ProText Volume 8) when stacking animations on top of one another. I tried all methods on their site as well as forums, but couldn't improve the speed of FCPX. I contacted their customer support, which couldn't have gone smoother. The agent quickly came online, asked a few questions, diagnosed the issue and instantly improved the quality of the plugin and my ability to seamlessly navigate the timeline. I own a few plugins but Pixel Film Studios and look forward to building my collection!
Had a red screen issue with my plugin, and William at Pixel Film was very prompt and helpful on fixing it. Nothing on their end was wrong, it was the routing within my computer I had to set up. Fixed within like 5 minutes via live-chat. Thank you William!