Reviews of Aurora Village (Costumes)

Jason Simpson

Great place to enjoy the winter nights

Doori Kim

(Translated) There were Korean staff, which made the change of reservation easier. All in all, they are kind and you can get various information about activities. (Original) 한국인 스탭 분들이 있어서 예약 변경 처리를 편하게 했다. 대체적으로 다들 친절하시고, 액티비티 관련 다양한 정보를 얻을 수 있다.

Pan Lei

The dining experience at the dining hall there was terrible. Endless waiting between courses. Everyone was waiting for nothing.

David S.G. Min

We (group of 4) joined 3 nights aurora viewing tour between Sep 26th and 29th. We were happy with their service and professionalism. It was a good way of seeing aurora for the people trying first time. I will recommend Aurora Village to any of my friend.

The Wicked Hunt Photography by Stanley Ar

One of the best experience we had in Yellowknife. Seeing Aurora for the first time in Aurora Village gave such a unique experience. It is a must visit place if you come to Yellowknife.

Ed Hsieh

Rika is one of the best , responsible tour guild I have ever met , when we have serious delay flight , and finally got cancel at midnight , she came to airport and help us out . Truly amazing and sweet . Aurora tour you are really lucky to have Rika such a great worker and person working in . Again thank you for Rika makes our tour wonderful By Ed

曾東濾

(Translated) Complete planning, great place to see the aurora (Original) 規劃完整 很棒看極光的地方

Emily CPY

Speaking only of the store they have at this location: It's just run of the mill Canadian tourist trinkets, almost identical to what you'd find anywhere else in Canada. Some of the prices were average, and other things were extremely marked up.

Kylie Clow

We did the Aurora and Dog sledding tour. The venue is gorgeous and has lots of activities to do when waiting for the main event. However that's where my praise stops. It's obvious this company is going for volume of people and it feels that way. On the night we did the aurora the dining hall was closed as well as many little walking trails. There was no compensation or Even a sorry for this. We unfortunately had a cloudy night(not there fault at all) but they still kept asking us to extend our time for an extra fee. I feel if you see nothing that should be a complementary option. Our dog tour was well run and the dogs were gorgeous but again you were a number being pumped through the system. It lacks personal touches, customer service and the history of the natives. I'm sure there is a lot of interesting stories that could be told both about dog sledding and the aurora. I wouldn't go back to them but the site was pretty

Lisa Jackson

Amazing. First Nation peoples in control of a busy environment that attracts hundreds of people at night mid winter. Absolutly incredible.

Angie C

A good place with teepees for photo taking

Step2

(Translated) good experience (Original) 좋은 경험

Chun Hsien Li (阿賢老師)

(Translated) Aurora experience (Original) 極光體驗

ぽぽめい

(Translated) Everyone was working happily so I was able to enjoy this too! (Original) 皆さん楽しそうに仕事をされているのでこちらも楽しむ事が出来ました！

欣蓉Shin1491

(Translated) Great Aurora Village ~ There are restaurants, tents, and gift shops to help adjust the camera to take beautiful photos (Original) 很棒的極光村～有餐廳、帳篷、禮品小鋪可幫忙調相機拍到美美的照片

Yuru KIM

Nice employees! Can make reservation here but recommend booking online especially busy season.

Kero Yon

(Translated) There were more Japanese staff members and we were very happy with the service. (Original) 日本人のスタッフの方が多く、至れり尽くせりのサービスで大満足でした

cindy su

(Translated) Awesome place???????????? (Original) 太棒的地方了????????????

Cindy Huang

(Translated) ????Can see Aurora in Canada too! 1314 is worth a look! (Original) ????加拿大也看得到極光哦！1314值得一看!

ygn s

(Translated) ** This is Aurora Tour Office ** The aurora can be seen in the car for another 30 minutes. Once you see it, you are amazed and amazed. But the big aurora we usually know is hard to see in three days. It is lucky to see. At least 5 days must be caught to see I do not mind if I have a guide for one day Winter clothes rental system available (Canada goose, gloves, shoes, pants) Various other optional tours (dog sled, etc.) Every hour I come to pick me up in front of the hotel If you go on a bus for 30 min. There is a tent called Tiffy, and in the aurora courtyard, If you have hot water, you can eat it if you bring it (apart from Anpan) No chopsticks Search Aurora Village on the Internet Optional tour 1. Snowy shine ... Snowy shoe that is cold and hard and wears only in winter makes walking more difficult by function. 2. Dog sledding fun Essential things to think personally 1. Contact Lens (Glasses with glasses) 2. finger torn gloves If you rent, the gloves you give are dumb. Difficulty taking pictures with gloves 3. (person who does not rent a winter clothes) hat. Mask (Original) **여기는 오로라 투어 업체 사무실임** 오로라는 여기서 30분 더 차로 타고 가야 볼수있음 일단 보면 신기하고 어안이벙벙하고 좋음. 근데 우리가 흔히 아는 큰 오로라는 3일만에 보기힘듬. 보면 운이 좋은거임. 최소 5일은 잡아야 볼 수있음 한 중 일 가이드 다있어서 말 몰라도 문제없음 방한복 렌탈시스템 있음 ( 캐나다구스.장갑.신발.바지) 그외 다양한 옵션투어 ( 개썰매 등) 매시간 호텔 앞으로 날 픽업하러오고 버스타고 30분이동하면 뷰포인트. 티피라는 텐트있고 오로라 안뜰땐 그안에서 대기탈수있음 뜨거운물있음 컵라면 가져오면 먹을수있음 (따로 안팜) 젓가락 없음 챙겨와야함 인터넷에 오로라빌리지 검색하면 가격나옴 옵션투어 1.스노잉슈 비추... 개춥고 힘들고 겨울에만 신는다는 스노잉신발도 기능 별로임 걷는걸 더 힘들게함 2.개썰매 재미있음 개인적으로 생각하는 필수준비물 1. 콘텍트 렌즈 ( 안경낀사람들 안경에 김 엄청낌 ) 2. 손가락다 찢어진 장갑 렌탈하면 주는장갑이 벙어리임. 장갑끼고 사진찍기 힘듬 3. ( 방한복 렌탈 안하는사람) 모자. 마스크

Reyner L

Well the experience of aurora is always one of a kind. It's hard to take picture of it but you can always play in your camera settings. YOU NEED A TRIPOD to take great photo. The tour guides are very friendly and nice. The hot choco in the tent is awesome! The photographer are not so nice and won't tell instruction if you want to take professional grade pic with aurora.( quite understandable as the aurora changes and might be gone after a couple of mins) So just stay still and smile. The whole experience is way better in person and aurora is more beautiful with your eyes.

Dariana Garcia

What an incredible experience! Not only we could see a majestic northern lights but also this tour company took us to a perfect spot where we saw the Aurora! Plus, they have heated sits that it moves around 360°. We fall asleep in our sits while waiting. Our guide was a lovely lady and the whole compound was great. Thank you!

Monika Purov

Best place to view the Northern lights. The staff at Aurora village takes atmost care of tourists. The arrangements at the village is great.

地方已婚爸爸

(Translated) I didn’t see Aurora when I went to Iceland. This happened to be a backpacker. I found a travel companion and joined Aurora Village. I really didn't let me down. I spent five days in the yellow knife. I saw the aurora in five days. It was also a big explosion. The aurora would dance. I was wearing a snowsuit. I was lying on the ground and watching the aurora. It was really romantic. I felt that my life was very colorful. There are Chinese tour guides. They are very serious. There are special shuttle buses to and from the back and forth. You can go to the tents to drink hot drinks. Warm your body. Wait for the aurora to appear. Huangdao Town Aurora The exit rate is really high. I watched the five-day Aurora and participated in their dog sled fishing. There is also a slide made of snow. It’s really fun. Their toilets are unable to flush because of environmental protection, but they are cleaned every day. So rest assured, it’s really clean. If you have a restaurant, you can experience it. It’s good. Then there are some souvenirs. I will also go to Aurora Village with my friends in the future. Let me see Aurora again. (Original) 之前去冰島時候 沒看到極光 這次 剛好在背包客 找到旅伴 一起參加Aurora Village 真的沒讓我失望 來黃刀鎮完五天 五天都看的到極光 而且還大爆發 極光還會跳舞 穿著雪衣 躺在地上看極光 真的很浪漫 覺得我人生很多采多姿 裡面有中文導遊 他們很認真講解 來回都有專車接送 到達帳篷 可以先心去喝熱飲 暖暖身體 等待極光出現 黃刀鎮 極光 出線機率真的非常高 看了五天極光 還有參加他們的狗拉雪橇 釣魚 還有用雪堆成的溜滑梯 真的好好玩 他們廁所因為環保關係 所以無法沖水 但是每天都有人打掃 所以放心 真的很乾淨的 餐廳的話可以體驗一下 也不錯 然後還有賣一些紀念品 以後也會找朋友一起去參加Aurora Village 讓我再度見到極光

토토몬스터

(Translated) Interpretation is possible between Japan and Japan. (Original) 한일중 통역이 가능함 아주조아

Whom

(Translated) The Tourist Service Center in Upper Jiguang Village, Yellowknife Town, where you can handle related visits to Jiguang Village. There are service guides in various languages, communication is not a problem, and the service is cordial and courteous. It takes about 30 minutes to get to Jiguang Village here. Shuttle ride. (Original) 位於黃刀鎮上極光村的遊客服務中心，在這裡可以辦理極光村的相關遊覽事宜，有著各國語言的服務導覽人員，溝通不成問題，服務親切客氣，在這裡到極光村約需30分鐘的接送車程。

Arlin Maharani

The greatest view on earth! Just to let you know that "mild hypothermia" is when you feel sleepy and drowsy. So please understand your limit.

서보근

(Translated) This is the Aurora Village office. (Original) 이곳은 오로라빌리지 사무실임.

Andrea Gray

The staff were very nice and helpful when I booked my excursion online. Upon arrival they met me at the airport with a welcome package and itinerary before dropping me off at the hotel. Everything ran on time and was quite pleased by that! The Village itself was OK, I would have liked more 'history' behind the land but I looked it up myself afterwards. There were a couple of trails you can go in the village but it was a little underwhelming. A lot of people complained about not seeing the Aurora on the first night but you have to take that into consideration when booking these things - its not always guaranteed! Luckily I was able to see it on my second night and was able to take a couple of photos with my Samsung Camera. You definitely need a professional camera to be able to take ANY photos! The only complaint I have is not using English. On my last day on the drive to the airport they only spoke in a second language and I had no clue what was being said. I would recommend this company to organize your trip but not expect an over the top service.

Luiney Sepúlveda

I have a wonderful experience, the location is beautiful and their customer service is excellent. I really don't have any complaints there is a lot of people that comes to see the Aurora and they are very organized. Our guides were all truly remarkable

Huo Xing

(Translated) There are too many people, don't let the flash light, flashlights, the cold in the tent, are blocked by the stove, hey, sell fame. The Japanese do not say the bad attitude of our Chinese, a photo 25 electronic version also Want 5, grab the money, all the people who participate in the mainland the next day are free to shoot, and then pass back at night. (Original) 人数太多，不让开闪光灯，不让打手电筒，帐篷里那个冷，都堵在炉子边，哎，卖名声啊.日本人对咱华人那态度那个恶劣不说，一张照片25 电子版还要5，抢钱啊，第二天参加大陆人的，都是免费拍，然后回去晚上就传过来了。

Rita Lee

We just back from yellowknife, we stayed in yellowknife for 4 nights and 5 days, we joined Aurora village for two nights viewing aurora and two days activities (dog sledding and snowshoeing), they provided great service, they had Korean, Japanese, Chinese and English service, tour guides were nice, friendly and patience. We also rented snow jackets, pans and shoes, they all clear and comfortable, they also provided photo service in the night, their village was in the great location, we can easy to see the aurora, it was bright, the teepee was warm, also they put coffee and tea inside, no worry cold season to see aurora. nice experience to join their team, we recommend Aurora village to other people, and we may back on summary season to view the aurora again.

Quan Zhou

So far, the WORST travel experience I have ever had in my life with travel agencies. Though during the booking session, we called and kept either email record or other document indicating that we need to rent also winter boots. The books are not delivered to our hotel with other winter clothes rental. We have to call many times and obviously they forgot it. Then they told us it would be delivered in like one and half hours which it did not. Then we called again and they said may be still another hour. As Yellowknife is really small and it does not make sense to take this long. We decide to pick those boots up by ourselves. They would have told us earlier if they actually prefer us picking them up!! So we would not wasted 2 hours because of their lies!! I start to have very bad feeling about the coming arrangement. Also after we got picked up from the airport, on the shuttle bus, the guides can only speak Korean or Japanese and there was a moment I thought I was not in Canada. Though on the contract we chose the service to be in English or mandarin, obviously they ignore it. So you cannot understand japnanese or Korean. You are busted here. This is so like a scam! I am gonna see whether later on during the night aurora viewing your whether there are any English or mandarin. If not I will cancel the whole thing and call a refund!! This is NOT WHAT I SIGN UP FOR.

Peter Lau (Adventures in Zen)

We went to Aurora Village over the Christmas holidays. It was an excellent experience. Being able to watch the Aurora Borealis from the comfort of heated teepees was a unique experience. We had tried the hunting tours but it comprised of being driven out to the boonies in a cold bus to take pictures on your own. The tour guides were very friendly and made sure we were taken care of. The viewing of the northern lights is at the mercy of nature, so we did not get spectacular pictures, but our didn't turn out too bad. The staff at Aurora Village were friendly and if it weren't so cold we would have done more activities. The giant slide was really fun but you need to be careful (ride at your own risk). We would definitely recommend Aurora Village to anyone especially after hearing they are planning many improvements to the resort!

K M (Kamiya)

I did the 3 night aurora viewing tour with winter rentals between Feb 28-Mar 1 (leap year). Contacted them directly, and they were able to answer all of my questions. You have to fill out a form with all your details (dates, flight number, hotel, clothing size, etc) to book, but it makes sense when you consider how amazingly organized and punctual they were. I went to the head office to pick up my clothes, and the man who answered the door knew my name. He let me try it on before I headed out. The first night, my group had Cristiano (Chris) as our tour guide. His enthusiasm and passion about the aurora really lifted up the group. He takes photography very seriously and helped everyone with their settings to ensure they could get their best shot. I ended up hanging around him quite a bit as a solo traveler. He participated in the ice show which is a little experiment to show how quickly everything freezes. They have this in different languages each night. The first night wasn't that great as it was cloudy. The lights were out, but you couldn't really see anything. Second night, we had Cecile, very sweet lady. The sky was amazingly clear, and we were told it should be a great night because of a sun storm. The lights came in levels. Started with a vague sweep of white. Then a bit later, more visible above the lake, but still, not much. Got much stronger a bit later. But just when we thought we got to see it all, the full show came out later. The whole sky lit up, it was bright and colourful, and it was moving so quickly. It really is a spectacular site that everyone should see. Pictures doesn't do it justice. Third night, cloudy with lots of snow, so no luck. If you decide to come, please get at least 3 nights. There are many 1 or 2 day travelers who don't see anything. The more nights, the better chances. They can't control the weather, they can only hope for the best. The tour guides truly want you to see and experience it. Also, if you don't have rentals, please dress as warm as you could. I was wearing gloves and mittens, and my hands still got cold after a few minutes. Also, if you can figure out a way to wear a face mask and avoid your glasses from fogging, please do. You will feel ice crystals forming in your nose after 15 seconds on the coldest days, but if you wear something over your nose, your glasses will fog and freeze. You will not be able to see anything even if you try to wipe it. Anywho, I would certainly recommend Aurora Village. It's great that they pick you up and take you out of the city. The staff are friendly and passionate, and the teepees are big and warm. In response to another person's reply, yes there are a lot of up-sales. I was a smidge disappointed as well, as I thought pictures were included. If you want a professional picture, want to stay past 1pm, want heated seats, or want souvenirs, you would have to pay more. I didn't buy anything else during my tour, but still had a great time. I came just to see the lights, and I'm happy I got to see it at least once during my tour.

Satinder Shergill

Pretty good

TSZ MAN AU YEUNG

it is the office to book the Aurora trip

DOOHO MAENG

totally good of all, except little expansive any tour shop. but if You Travel YellowKnife for viewing Aurora and other activity, you try once! and Are You not so good English speak? its fine . various country staff in there.( Korea,France , China, Japan.. etc)

kevin low

Really good

TheGoldenGame

I almost died of attrition on my way here 2 stars only because of the beautiful light

爆牙兔

(Translated) Right next to Discovery Inn, on the main road (Original) 就在Discovery Inn隔壁，大馬路上

Jeannie Law

“Magically beguiling and spellbinding Auroras in a surreal setting!” We had the blessings to experience spectacular and majestic auroras for three days straight! I booked online and Ayaka was super competent and ultra nice. Staff at Aurora were well-trained, helpful and cheerful. They were always on time and our English speaking guide, Carmen was a true gem. She found chairs for us to view the AB and was always around to assist us in a friendly manner.The bed at Explorer hotel was so comfy. A pre fix dinner at the Lodge is a must as the buffalo prime rib was truly sensational. Dog sled ride was fun and the sponge slide was well worth the climb up the stairs. A big round of applause for Aurora Village!!!

Angela Maaya

Once you see it... You can't unsee it... The marvelous blue-green harmony of Sun and Earth will take away all your troubles. It's a long trip to there but definitely worthy of seeing Aurora once in a life time.

にゃも

(Translated) Only Japanese. In addition, it takes money to extend the aurora viewing. Staff are young Japanese who read the manual and do not speak English. There is no explanation about the northern lights on the going bus or the returning bus, and the extension fee and the return of clothes are repeated forever. There is no taste for trying to see natural phenomena. It may be good for elderly people who are worried about traveling, but it is very unsuitable for those who want to enjoy traveling. (Original) 日本人ばかりです。 またオーロラ鑑賞の延長にはお金がかかります。 スタッフは説明書を読む若いバイトの日本人で英語は通じません。 行きのバスでも帰りのバスでもオーロラに関する説明などは一切なく、延長料金のことと服の返却のことを永遠と繰り返します。 自然現象を見ようとしているのに、風情はありません。 高齢で旅行への不安が強い方には良いかもしれませんが旅を楽しみたい人には非常に不向きです。

匈牙利不只有布達佩斯Hungary

(Translated) Of course it is recommended! Because the island girl is here, come find me to watch the aurora! Of course recommended because I am here, come find me Let me take you to see Aurora (Original) 當然推薦啊！ 因為島女就在這裡 快來找我看極光吧！ Of course recommended because I am here, come find me Let me take you to see Aurora

正晴

(Translated) I didn't see the aurora, but it was fun. This is a picture taken four years ago. (Original) オーロラ見えなかったですが、楽しかった。４年前の写真です。

Live Now

More popular travel activity office with kind staffs.

Dallas woodworth

Nice place

geoffrey kizza

So many activities to entertain guests, from snow slides to dog sledding.

Douglas A Alvarez

I like Aurora

Kashyap Vora

Excellent site, but viewing always dependent on the weather

TINGYI CHIANG

(Translated) A place where you can see the Aurora in a comfortable place. The large-scale Aurora Village is well planned, but there are many people and you need to find a good photo spot. Aurora dinner is a good experience. You can enjoy the appearance of the Aurora Village during the day. . Ps: Dinner set is 65CAD, and the dishes are all 2 choices. 1. The money is extra! (Original) 一個可以舒適定點看極光的地方，很有規模的極光村，規劃的很好，但是就是人多，需要自己找好的拍照點，極光晚餐是不錯的體驗，可以欣賞到白天的極光村樣貌。 Ps:晚餐套餐65CAD,菜色皆為2選1.酒錢另計喔！

Francesca N

Great service, absolutely beautiful location. My boyfriend and I went dog sledding and we loved it. While you're waiting for your turn on the dog sled, there's a marshmallow roast, a restaurant and snow tubing to keep you occupied. We had so much fun here and we got some beautiful photos!! Thank you, Aurora Village, we will be back some day for sure!

Kirsten Brown

The food was delicious and the views from the restaurant was very nice!

xuechen ren

terrible experience，l hated everything，they just fake to be polite，big liar，everthing is terrible，go to other company ，please！Do not waste time on them，all them are liar，disgusting

Edward Chan

Very bad custom service, we sent inquiry a month ago, but they told us the room we wanted has been sold out.Then we asked them which hotel was available, and we never got an answer. Told us to pay deposit first while they didn't tell us viewing tour(we were looking for hotel+viewing tour) Was sold out.Wasted our so much time. Super bad service!

Yawei An

The wonderful place

Jas Y

(Translated) It is warm and fun while waiting for the aurora! Not only will you pick up from the hotel, there will also be a tent for a few hours on site, a stew in a large bungalow and a hot drink service. Japanese OK! Even at night when aurora does not appear, there may be less feeling of disappointed ^ ^ "aurora kotatsu" was disappointing with hope loss> < あれはコタツとは言いません！ 日本の本物のコタツを見せてあげたい！ ボールペンはインクが氷って書けなくなります、持参するならシャープペンにしましょう。

Huang羊羊

(Translated) Awesome place. It’s warm inside the Aurora Village tent and the guides are nice (Original) 超棒的地方 極光村帳篷裡面很溫暖 嚮導人也好

Li-Kin Pang

It was organized well, as in the logistics of huddling the group into a tepee- that seems to be their job, and not to give customers an experience of a lifetime. I had expected the guide to say something about what to expect in the aurora, what to look out for esp for first-timers. There was no feeling of excitement on our 30-min ride to the village, and not even a brief mention of the aurora experience at all. Maybe it was because the guide knew that we weren’t going to see the aurora that night? I was disappointed not because we didn’t see the aurora but because of the impersonal service of the guide.

Cc Cam

Terrible staff. Everything is about upselling customers to spend more and more. Zero care about customer satisfaction. Racist staff

xiao Ma

(Translated) Highly recommended! A particularly beautiful place. Island women are very good! Great tour guide! (Original) 鼎力推荐！特别美的地方。岛女人特别好！很棒的导游！

船山祐一郎

(Translated) Aurora is beautiful! (Original) オーロラ綺麗だよ！

John Ball

This is really BAD BAD BAD service. The money we spent are not even worth the service, my family experience horrible customer service.thumbs down don't go there really BAD BAD BAD!

Kosuke IWATANI

(Translated) I went there for two nights and three nights in August, but I could see the aurora on both days. I was really lucky. The aurora is white to the naked eye, but when taken with a camera, it turns green. If the magnetic wind is strong, you can see pink aurora. Tourists from all over the world came to the viewing place, and when the aurora appeared, I heard admiration in various languages. The staff members were kind and made memories of my life. Thank you very much. (Original) 8月に二泊三日の滞在で行きましたが、2日ともオーロラ見れました。本当にラッキーでした。オーロラは肉眼で見ると白いですが、カメラで撮ると緑に移ります。磁気風が強いとピンク色のオーロラも見ることが出来ます。鑑賞場所には世界中から観光客が来ており、オーロラが現れると色々な言語で感嘆の声が聞こえてきました。スタッフの方たちも親切で一生の思い出になりました。ありがとうございました。

Samuel Tong

(Translated) Service is wrong, multi-language guides include Cantonese (Original) 服務唔錯，有多國語言導遊包括廣東話

jh k

(Translated) Recommended if you want to see the feast of stars and the beautiful aurora together. (Original) 손에 잡힐듯 한 별들의 향연과 아름다운 오로라를 함께 보고 싶다면 추천^^

梁小姐

(Translated) Kind service professional (Original) 親切服務 專業

Noah Peters

ITS SO BAD I CANT EVEN EXPLAIN

Andrew Norman

Friendly staff. Not much information about the village.

Judy Miller

We went to Aurora Village for our 20th wedding anniversary. This place is absolutely amazing! Charlene and Rachel in the dining room were so welcoming and took such good care of us! They were just great, fun people to talk with and were so helpful. Our dinner was delicious and the smoked bison was cooked to perfection! From our friendly tour guide Richard, to our helper Alan who kept our wood fire going all night, the staff here was wonderful and so attentive. We would recommend Aurora village to anyone visiting Yellowknife. It was worth the trip all the way from Atlanta, Georgia! Thanks Charlene and Rachel, you guys rock!!

이박사

(Translated) Aurora.... village.... (Original) 오로라.... 빌리지....

Hyon Sook Ro

aurora village idea was good but it's dangerous place. I was there last week to take picture of aurora. Because everybody was there to take picture, you can not turn on the flash lights. There are lots of rocks and uneven grounds. I was going to use restroom. The sign was not lighted and I ended up at the mens bathroom. Looking for women's bathroom I tripped and fell, fell flat on my side. I was in pain for the rest of the trip. When you can not turn on the light it's not safe to walk around. They also put customers by race. Asian in one teepee, other race in diffrent teepee. Come on we are living in 21st century !!

加藤舞

(Translated) Aurora can be seen only one night with a stay of 3 nights 4 days! It is very beautiful. There are many polite staff members, but I felt that the staff members could not cooperate. I'm very worried that Aurora's meeting time is delayed or that I don't easily leave even if I get on the bus. (Original) 3泊4日の滞在で一晩だけオーロラが見れました！すごく綺麗です。丁寧な対応のスタッフさんが多いですが、スタッフ同士の連携が取れてないのかなと感じました。オーロラの集合時間のお迎えが遅れたり、バスに乗ってもなかなか出発しないのはすごく気になります。

Jose ramon Cruz hernandez

Magical place.

Hyekyung Kim

Do not expect to see a Northern light every night. I found out that Best season for Aurora is January. But you can not complain about that. Instead of Aurora, you can have very good air, lots of stars, and very tasty foods. I love this place!!!

Robert Frizzell

Horrible. Dinner Reservations for 7:30 PM. 8:10 before drinks came. Food ordered at 8:20. 8:40 were told everyone had to be out by 10:00 and they might not be able to make our food in time. 9:15 food came out. Food was good but the Customer Service was horrible. We ended up going to the bar to get a pitcher of water twice because the waitress was barely there and run off her feet. We walked out of the restaurant after paying 500$ + (18% tip whether you felt it was deserved or not). We figured since we just paid that much money we would walk around and were instantly swarmed by tour guides who said it was a restricted area and we needed to pay to look up at the sky! 200$ to stand out in the clearing beside the restaurant and look up. We were herded to the parking lot by a very nice Japanese Tourist guide. While waiting for the vehicles to warm up a Security guard/Resort worker came to the parking lot to check on us and make sure we were ok and then hang out around the walking path back to the restaurant, maybe to make sure we didn't steal and glances at the stars... Horrible, horrible, over priced place to go. Complete scam. Drive down any road for 5 minutes and look at the lights for free. Many other better restaurants not so far out of town that serve equally good if not better food.

Y TAKA

(Translated) I was able to see the northern lights only one day during my four-day stay. It was developed for the sole purpose of seeing the aurora borealis, so it was cold but comfortable to watch while waiting (Original) 4日間の滞在で１日のみオーロラを見ることができた。オーロラを鑑賞することのみが目的で開発されているため、待つ間は寒いが快適に見る事を手助けしてもらった

Otto Tam

Amazing. I was absolutely speechless to witness such phenomenon. It was an unbelievable experience. The village tour that we followes served hot beverages to ensure we were kept warm and cozy when inside. They made sure all the factors that can be controlled such as lighting are toned down to increase chances of seeing aurora lights.

Lakshmi Subramaniyam

The teepee itself were nice but the place in general was boring and having to wait around for the Auroras was not very pleasant.

no no

(Translated) Even in parts other than Aurora, I was asked to teach sightseeing spots, look for a bus port ... I was very much taken care of. It is very encouraging when something happens. Thank you very much! (Original) オーロラ以外の部分でも、観光スポットを教えて頂いたり、バスポートを探して頂いたり…大変お世話になりました。何かあった時にも非常に心強いです。ありがとうございました！

Chloe Lau

We went to the Aurora Village for a long due family trip and it was a great experience. For a place as unique and niche as Yellowknife, you really do need a knowledgeable guide to make the most of it! The staff at Aurora village were very friendly and approachable - I loved the homey feel of the place! We booked multiple Yellowknife experiences at a variety of companies and I would say that I enjoyed the ones at Aurora village a lot. A nice centralized and organized experience is key to making the most of the short amount of daylight up in the north. In contrast to going Aurora hunting, being able to rest in a heated teepee was as comfortable of an experience as you can get if you want to see this amazing natural phenomenon! Having so many people on the lookout for the lights means you won’t miss a thing. As well, huddling around the fire with snacks and tea always available makes for great family time. In terms of dog sledding, we tried both Beck’s kennels and Aurora village. I found that with Beck’s kennels, we never really were told what we were doing and were just sort of herded from place to place with minimal information and a lot of confusion. At Aurora village, there were more facilities and many things to do aside from the dog sledding experience. Although there was less dog interaction I found, the dog sledding ride was far superior. The scenery was diverse and not just an empty lake! We had half the riders in our sled than we did at Beck’s kennels which meant we didn’t have to get out when going up hills (due to the slide being too heavy). All in all, it is worth it to pay the extra $$ considering that going to Aurora village is an array of activities with a comfortable atmosphere!

Yvonne Jiang

(Translated) Terrible terrible experience, got feet effected fungus from the rental boots there. I asked the lady did they clean the boots and she said yes. They just don't care customers and only wanna take money. Don't choose this one because they sounds famous. On site you need to pay extra for everything. They save better outfit and boots only for Japanese customers and don't care others. Terrible attitude especially to Chinese, I have been to so many places and this is the most terrible agent I Have ever meet. Very bad experience, very bad attitude towards the Chinese, I asked a Taiwanese woman inside if the winter boots rented had been disinfected, and told me that there was disinfection, and the result was beriberi. The clothes are terribly dirty. I want to ask if they are clean. I said that if there is no result, I will see the newer ones for the Japanese guests. The Chinese don't go to this place. Their attitude is extremely bad. (Original) Terrible terrible experience, got feet effected fungus from the rental boots there. I asked the lady did they clean the boots and she said yes. They just don’t care customers and only wanna take money. Don’t choose this one because they sounds famous. On site you need to pay extra for everything. They save better outfit and boots only for Japanese customers and don’t care others. Terrible attitude especially to Chinese, I have been to so many places and this is the most terrible agent I have ever meet.非常差的体验，对中国人态度非常差，问过里面一个台湾女的，出租的冬靴有没有消毒过，告诉我有消毒，结果被传染脚气。衣服脏的要命, 想问一下有没有干净点的，说没有结果一会就看到拿出来比较新的给日本客人，中国人不要去这家，态度极其恶劣。

Fu-Wa LEE

It's fantastic. I have never seen it before. I wish to see it once in the north.

Jess Lee

(Translated) Staff Hwei is very friendly. This is a stock question and I was worried a lot, but I listen and explain everything. There is also a pamphlet. (Original) 직원 Hwei 엄청 친절합니다. 이것저것 재고 질문하고 고민 많이 했는데 다 들어주고 설명해주고 합니다. 한글판 팜플렛도 있어요.

辻本結花

(Translated) Great for watching the aurora???? Dog sledding, fun, marshmallow baked and eatable (Original) オーロラ見るには最適????犬ぞりもまぁ、楽しい、マシュマロ焼いて食べれるし

Desmond Lau

Magnificent aurora view

Madeleine Tetreault

The Customer Service is great! I loved my dog sledding Experience I had with my mom last year.

D Choi

(Translated) A place that fulfills its purpose with pretty things (Original) 예쁜것으로 목적을 다하는 곳

傅世宏

(Translated) Aurora Village ’s office in Huangdao Town can rent winter clothes and participate in their trips. (Original) 極光村在黃刀鎮的辦公室，可以租防寒服裝及參加他們的行程。

C Nelson

Everything is well organized. The problem is that if your flight gets canceled or rerouted you are not available to get a refund. Our advice is wait until you get there to rent all your equipment and tours. We got canceled flights twice. No refunds on excursions or hotel nor equipment. They have plenty of equipment and jackets they will not runout. Just get there first!

김건주

(Translated) If you are traveling freely, check out Street View first. This is the village office, and the observable Aurora Village is 23 kilometers up there. I tried to walk at first, but I checked later and was surprised so I booked a tour for the day. It’s your fault that you didn’t prepare in advance Thanks to the Korean guides, it was more fun to listen to the explanations and talk together at Tipi. Even after time passes, the fact that there are people somewhere who have seen this wonderful scene together makes me a memory. There is hot water when you go, so bring something to eat. Recommended for battle food or cup noodles. You must be very hungry (Original) 자유여행 하시는 분들 스트리트뷰 먼저 확인하세요. 여기는 빌리지 사무실이고 관측 가능한 오로라빌리지는 23km떨어진 저 위쪽에 있어요. 처음에 걸어 가려다 나중에 확인하고 놀라서 당일 투어 예약했어요. 미리 준비 안 한 본인 잘못이지만ㅎ 한국인 가이드님들 계셔서 덕분에 설명 잘 듣고 티피에서 같이 얘기해가지고 더 재밌었어요. 시간이 지나도 이런 경이로운 장면을 같이 봤던 사람들이 어딘가에 있다는 것 만으로도 추억이 되여. 가면 뜨거운 물 있으니 먹을거 챙겨가세요. 전투식량이나 컵라면 추천. 배 많이 고플걸ㅎ