Here we offer you the opinions of people like you who purchased the services of Kind of Magic / Mavis Theatrical Supplies (Costumes) in Waterloo (Canada).
At present the business receives a score of 4.7 out of 5 and that rating has been calculated on 120 reviews.
As you can read, it has an average rating is virtually the top, and it is founded on a very large number of scores, so we can think that the rating is very credible. If many people have bothered to rate when they've done well with the business, is that it works.
As you know, we don't usually bother to write feddbacks when these are correct and we usually do it only if we've had a problem or issue...
This Costumes is included in the category of Beauty supply store.
This is our go to shop for face paint, coloured contacts and anything costume / cosplay related. Owners are awesome, knowledgeable and friendly
Found at this store a great quality face paint for a costume and I am very pleased with the results They carry their own brand and are very reasonably priced
Super helpful and had what we needed
Incredibly helpful and friendly staff. A large variety of makeup and some really neat contact lenses to choose from. This will be our first stop from now on.
I went here earlier this summer to purchase some makeup advertised on their website. I was excited to see it, because I have never been able to find it elsewhere. I went to their location one day to see if they had any in stock. I did not have a good experience here. When the sales person asked what I was in for, this man immediately went into a very judgemental stance with me regarding the fact that I was purchasing this makeup for drag. Furthermore, he was extremely unprofessional and argumentative with me regarding what I wanted to purchase. He was berating of my choice to purchase....the entire reason I deigned to visit this empty hole in the ground...be thankful you had a customer. I was not impressed with this person. I did not come to your store to be talked down to. Lastly, he pulled out the entire selection of makeup, opened every box to confirm he did not have what I wanted. Lastly, he offered to order it in for me. I accepted and gave my information. My visit was in mid June. I was informed the product would arrive in mid July. It is now August and I have never heard back regarding this makeup. Thankfully I never paid anything. I won't be returning.
Specialty stores like Kind of Magic provide personal service and experienced advice you simply cannot get from any dollar store or VV boutique. They know their stuff, and provide a vast variety of costumes for all ages and body types that are truly out of the ordinary. The top quality theatre make-up they offer is higher priced than some may be used to, but the better quality and durability of the products prove more cost effective in the long run. While there, we noticed a customer was virtually being taught several magic tricks with a shared enthusiasm that was entertaining to witness. A definite gem in Waterloo!!
Awesome staff, very helpful and friendly. I went to buy some decks of cards but they also have lots of costume supplies, wigs, makeup, magic gear, and costumes.
Nice people. Lots of body paint. Has fun balloon. Great for Halloween time.
Very Nice people.
The new location feels a bit cramped however the people working the store most of the time are super helpful and know what they are doing.
Really wonderful store and helpful staff! I went there a couple times before the pandemic and service was always great. I recently contacted them inquiring about a product. Since we're in lockdown and I now live out of town, the staff member sent me pictures of the item I was looking for to make sure it was the right thing! Above and beyond for customer service! Brilliant!
Friendly, helpful staff.
Very friendly, very helpful mom-and-pop store with a large inventory. Good for either a complete costume or just some finishing touches.
If you're into magic - and really, who isn't - this is the place to go. Wide array of materials and costumes as well.
Helped fix Boomer!
Fantastic selection, friendly knowledgeable staff. Love this place
Great option to get costume supplies while still shopping local. Great makeup/body paint, wigs and a wide variety of costumes to choose from all year round. ????
Truly one of a kind.
Best of its kind.
I have been a very satisfied customer for almost a decade now. The staff is always amazing, and Phil is a wealth of knowledge for magicians of any skill level. I have yet to be disappointed with anything I've purchased. ......although I can't seem to find any black and orange juggling balls....strange.....
they've got it all!
Lots of options for costumes. Good face paint selections.
one of a kind store for all your make up and magic needs
Great store for selection and knowledgeable staff. As a magician how lives out of town I make the trip because it's worth it.
Not satisfied at all. Cut my nails to the quick. I asked for short but hey enough. They only talk amongst themselves not to you...still have money left on my gift certificate but never going to use it.
Great place
Super fast quality face painting supplies!!!
Great store with a wide variety of products from magic accessories, Halloween costumes and accessories, theater make up and many more things. The owners are welcoming and appreciate and approach you right away and make you feel more than welcome. My boy absolutely loves this place and everything it has to offer. They will always have our business, I recommend you trying them out.
Love this place . I don't know a place that has more friendly staff. Always willing to help you find what you are looking for. Great selection. And knowledgeable staff.
Amazing make up and costumes for ever occasion! This family is so fun
Great professionals with tons of experience. They do a little bit of everything and they do it well.
Great selection, friendly staff and a unique store all around! If you need magic tricks, cards, contact lenses, wigs, or costumes, this place can hook you up!
Good selection, and the staff are helpful and friendly. I bought a stage ball here which quickly developed a weird rattle. They replaced it without any hassle.
Help when scrub at make up work I am but and tips with putting contact lenses
This is a great family owned business. After my experience today, this will be the only store I go to for my cosplay needs. Highly recommended. Prompt, friendly and people focused!
Everything you could possibly need and if not they'll order it in
This business became "Kind of Magic" nearly seven years ago and is now located at 591 Lancaster Street West Kitchener, across the street from the Golf Steakhouse
Wonderful store, great stock of hard to find supplies (balloon animals, facepaint, juggling etc.). Extremely knowledgeable and enthusiastic staff. We stop here every time we are in town (we come from Ottawa). They deliver, too!
Great customer service. And a big stock of theatrical makeup
A great local store to get all your Halloween costumes, wigs, makeup, and magic from! Love the staff too. #supportlocal
Great place, great staff and you get a magic trick while you wait.
I needed a fairly small item for pickup and yet the service (Including on the phone) I received was excellent. Will be back when the plague has left us.
Just went there for my first time and was greeted by smiley faces and some great info. Just starting out with magic and got some really cool demonstrations and excellent advice on a few products and where to start! I wasn't upsold at all, in fact he I sold me some of the cheapest decks he has which would do me better in the long run. Great customer service. I would even recommend going just to have a fun conversation about Mexico. Can't wait to go back and get some more!
Knowledgable, friendly staff with fully stocked full selection of Theatrical Makeup.
Great place to find costumes all year round. Perfect for those themed parties or dances.
Amazing place with amazing people.
Love this family-owned business. Always prompt, helpful and even entertaining service! Visit them soon to get some magic and fun back into your life! Goodness knows we could all use it!
My wife was working on a project and wanted to check the store out for some some contacts. So first off. The lady who was helping us (I know you said your name but I forgot) AMAZING. She took time to discuss the different contacts. the pros and cons as well as gave a lot of care instructions for use. Then we got into various types of make up. Which there was a wide selection of. Again the staff took time to demo some of it and discuss different techniques. Long story short loved the place. My wife loaded up on stuff. I told her to slow down and not get everything, just to give us an excuse to return.
Great experience here! Very patient and helpful staff! If you're looking for cards, or whatever else there is somebody there who can really guide you! Picked up a couple awesome decks the other day! Will definitely be back soon!
Very friendly, highly knowledgeable staff.
Prices are higher. Great selection though. Year round costume shop
Amazing service and products! This is my go-to place for any costumes or magical gear. I am a firm believer in helping out small businesses too. I highly recommend this place!
I’ve ordered from Kind of Magic and few times now and I’ve never been dissatisfied!! Will continue to order. I’m an MUA who prefers SFX looks and Mind of Magic is my go to!!
Best SFX in town. Always friendly staff
Best place I have found in the area for special effects makeup options. I have been able to create some fun, gross Halloween and zombie looks with supplies purchased from Mavis.
They were great help for my costume
This store is awesome. Has an excellent selection and friendly staff, shop there for everything.
Amazing place to go for costumes and make up all year round! Staff is super friendly and knowledgeable about the products they're selling. They even help pick out the right products you need for amazing make up designs. A must go to place for all your make and costume needs!
Kind and helpful. When I told then I had a problem with the face paint they fixed it. They were very kind about it.they helped me get the right colors I needed. They showed me what the facepaint would look like before I bought it so I knew what I was getting. I love the facepaints and facepaint equipment like sponges and paint brushes from here are good quality and inexpensive.
Called about a product I have been trying to find, had excellent help over the phone to check and see if it was there.
Ftiendly staff. Good selection. Some prices were too expensive to afford.
Amazing place to visit, was a little disappointed when I traveled far to come here on a Sunday and it was closed, although the hours online say they're open noon-5. The phone number is also out of service so it doesn't help either!
Awesome shop, helpful and kind staff. These peeps rock!
Despite being in the process of moving, the staff are doing everything they can to fulfill everyone's requests. Looking forward to seeing the new store!
My go to for magic. Gotta have it!!
Great place to get sfx makeup. Staff is very helpful. With guidance on how to use products i was able to achieve pretty good results my first time. Prices are very reasonable and they carry a great selection of high quality makeup.They also have a huge selection of costumes. It is definitely worth stopping in.
This store is great. I felt foolish for going to a Spirit Halloween store after I stepped foot in here. I was greeted at the door with a hello and asked if I needed any assitance. I gave the lady a yes and provided a very vague "I need to be a wolfman" when asked what I was looking for. They hooked me up with everything I needed, gave me advice on what to do and offered a little tutorial on how to colour my hair and beard. Great store, staff and experience. You can tell they care and are happy to help you out.
This place is pretty cool, everyone there was pretty helpful and went over the items with me. They can get pretty busy at times especially halloween so moving around in the store can be difficult.
Great costume store and amazing staff. So glad we found this hidden gem.
Great Store, nice owners. Quality Props in a place you can see them in action! Far Better then The props available on Amazon!
Absolutely love this place! Owners and staff are amazing and can help with tips and tricks to any Halloween or cosplay make up and costume needs. No cheaper place to go for Primal contacts.
Love love love this local store!!! So much fun and has all the costumes for the imagination young and old!!!! They are so nice and accommodating. Top Notch all around. I love dressing up!!????
I stopped in today to see if this store carried 70's costumes. Keep in mind i have tried a few places within KW. Holy Moly did I find a selection & plus a whole lot more. They even had a change room to try stuff on. The staff where very friendly & helpful. Would recommend Anyone looking for costumes, make up, or magic supplies to check this place out first.
The ladies were friendly, helpful and the selection in the store was great! So glad I stumbled upon their store! Any costume needs, reach out to Kind Of Magic - you will not be disappointed!!
Lots of fun stuff all year round for those inclined to costumes, tricks, etc.
Great customer service! They answered all my questions, gave great advice and lots of assistance! Definitely will shop there again for my face painting needs.
The staff here are always eager to help you out! And everyone has their own specialty, would recommend for any costume or makeup advice!
Family owned and run. Amazing service, excellent quality costumes and accessories and affordable prices!
Glad we checked this place out for Halloween. Phil and Michelle helped us with ideas. Such a large variety of costumes to choose from. Forget the big box stores, all you need is in this store. My girlfriend and I were first time customers and will be back again. ( We are the leprachaun and the pot o gold!) Thanks again for all your help guys!!
HORRIBLE PEOPLE....I ordered online and when they couldn't fill my order all they could say is why would you wan that much of one particular item anyway? I said what is it to you...do you have it or not. I get asked why I'm buying so many tampons at once. NEVER SHOP THERE
Very tidy and organized store, well stocked and great variety of costumes and accessories! Customer service was amazing. I wish I had the need to shop here other than Halloween.
Friendly and knowledgeable staff. I was looking for some juggling things, was in and out in less than 20 minutes.
I'm amazed I was able to buy a witch hat in February! Thanks JP for the great service.
Friendly and helpful, and the makeup that I bought was exceptional quality! Made for a great Halloween costume!
Coming from the north, this place is unbelievable. The selection is great and the staff is very knowledgeable. They help us out with our makeup selection for our concert.
Excellent customer service, the owners are gems and the selection and prices are exceptional
Great place to buy luxury playing cards!
Very friendly and knowledgeable staff. Also great selection of products. Helped my friend and I pick out bald caps for a costume and told us how to properly put them on, and it worked out!
Very helpful staff. Helped me find what I was looking for and answered any questions I had about the products.
Great store. Great staff. Always willing to help and lots of great ideas for costumes and party's