UPDATE: I’m updating my review to reflect the current situation. I have been told that manager is no longer at this store. To verify, I’ve gone in a few times, looking for her. I haven’t seen her. I’m still not impressed that this particular person was promoted in the first place. There used to be some really amazing people that worked at this store. I believe her being in charge chased them away, but I don’t know. However, as of right now they are better than they were a month ago. I am cautiously adding stars to my review. The fact that goodwill allowed this woman the power she had makes me not want to give it a lot of stars. However, she may have duped them into thinking she was someone valuable, and maybe they regretted that decision. So I’ll add more stars here and there, depending on how things go from now on.
Do NOT shop here. Salvation Army cares about its customers, Goodwill doesn’t even care if they have any. Upon going to Goodwill, my son, who has a serious medical condition, requiring him stay mask free or it could kill him (he has a doctor’s note), was told to put on a mask. He told them he has a medical condition that requires he not wear a mask, and, not wanting to get that employee in trouble, asked to speak to management. The new manager came out, “guns a blazing.” She said, “Wear a mask or get out!” My son told her he can’t. She said, “then we don’t want you here. Wear a mask or leave.” Dear management, learn that you don’t have a job if you don’t care about your customers. Your selfish “one size fits all” approach is going to cost lives.