We offer you all the feddbacks of people like you who buy the products and services of Real Canadian Superstore (Costumes) in the area of Saint Thomas (Canada).
Now this business gets a rating of 4.1 out of 5 and this score has been calculated on 127 reviews.
You must have seen that it reaches an feddbacks average is quite high, and it's based on a very large number of scores, so we may conclude that the score is quite faithful. If there are many people who bothered to value when they are pleased with the service, it works.
As you know, we do not usually stop to write scores when these are good and we usually do it only if we've had a problem or incidence...
This Costumes is classified in the category of Grocery store.
(Translated) Functional (Original) Funcional
Lots of variety, I can always find what I need! Love the health food section.
This is my go-to place for groceries, as the PC credit card/PC points program makes it possible for me to save about $40 a month shopping here. This place allows you to price match, which also helps reduce your grocery bill. The free cookies for kids at the bakery is great too. However, the store is crowded most days with long line-ups during the week (weekends they guarantee all registers to be open), and the quality of the produce usually ranges from fair to horrible. A lot of the sale items are usually picked-over if not gone when you go to look for them. Clearly a lack of adequate planning and/or staffing on the part of management.
Fairly clean well organized . Knowledgable staff. Incredible selection of food stuffs.
Huge selection and reasonable prices.
Pick up is perfect, I don't have to go in and I feel perfectly safe
Pretty much what you expect, it was hard getting help in the fresh seafood section though.
PC/Loblaws food chains have great alternatives to name brand food items.
Shopped for some of our favorite things.
Loblaws and Greg Canadian are owned by the same company why would you stop price matching? I stopped going to Walmart because they decided not to price match anymore if you don’t change this back I will also stop shopping at your store too!
Open late, and allowed me to grab a quick last-minute item before the store closed!
Love it has all the goods I need
Great staff - helpful. Good selection+cheapish prices. Trusted merchandise+fun atmosphere+free cookies(ask about allergies)-can't be beat. 3njoy.
Best place to get Maggi noodles as they are never out of stock. Very friendly and helpful staff.
Cheapest groceries in Whitehorse.
It is pretty big and you can get what you want fast
Expensive to eat healthy but always has what I need. Vegan options are very good.
Great prices on certain items, a lot more pleasant grocery shopping ???? experience compared to Walmart, although Walmart prices can't be beat, Walmart doesn't offer good credit points for free groceries. And Walmart doesn't have tap!
No relish. No lettuce. But good service at till
Nice staff, clean well stocked, veggies and fruit fresh (wintertime) looking forward to wine section.
Not enough employees to keep the shelves stocked. But usually pretty busy anyway.
Shelves could be better stocked
Great, steady but no lineup to enter and still doing their best to keep customers and staff as safe as possible in these times. ????
This is a very good superstore. It is very large and has an excellent selection. Beer and cider are available for sale at this store. While it is usually quite busy here they keep a large number of checkout lanes open and have quite a few self checkout terminals so you don't spend much time waiting to check out.
Clean and well organized albeit more expensive than others
I always have a good experience with the staff here
If you are an asian then this is the place to visit
Does not take American Express card.
Smoke shop slow, be back in 15 min sign doesn't help, wait over an half hour...no clue if its a new sign our old left in the dark...girl can't reach top stuff...doesn't help her disability not her fault.
Reminded me a lot of a Super Walmart. Lots of food selections at a good price.
So much variety! Great deals. If their meat wasn't so expensive I would 5 star.
Good selection of health food items but those items are not located all in one section and are sometimes difficult to find. Staff can be unhelpful.
This is a great place to shop for groceries. It also has a lot of variety of baked goods and sugary sweets that always get the best of me whenever I go there to buy 'just milk'. My mother isn't always impressed by my lack of self control when it comes to pie but this place does help with indulging me. Great job, guys!
Pleasant staff but always long line ups. Need more cashiers. Also dissapointed they don't carry vegetarian chicken breasts anymore
They have everything you need and reasonable prices. Big parking lot. All cashiers open on weekends.
(Translated) Has everything (Original) Tiene todo
My wife uses the electric carts i just wish the store had some waist high plugin to charge the machines. She has problems bending low.
Imagine if a Costco, a Walmart, an Airplane Hanger, and a Grocery Store had a baby, that's what the superstore is like. You save money because of the reasonable prices and because you can only find half of the items you wanted.
Superstore is nice and tolerant to people who don't find the mask comfortable
Very big superstore which have all things we need to set of with our RV for a long trip upto the Dempster Hwy to the arctic ocean. Nice and clean. Rewards possible.
Quality of food is good but a bit more expensive than other some other grocery stores.
Long line ups. Never expect a quick exit. Good place to shop for fresh fruit and veg... good variety. Avoid meat purchases and head to Save on Foods across the street.
It's a very convenient place to shop. The produce can be hit or miss at times but otherwise this is where I primarily shop for groceries.
The odds that the produce isle is ravaged is 80%. There is almost never a time I come here and don't have to double up going to another store to get some simple like zucchini, basil, peppers, cilantro, mushrooms. There are not special items, but they are almost always out of one of not all of them.
Prices are almost never posted right. What ever happened to scanning code of practice? It says they honour it but they never really do.
Variety
Best place to shop in town. Too bad they don't have plastic bags anymore.
Very friendly staff and some of the best prices on groceries in town.
get your on sale swimwear for Liard hot springs, stock up on Canadian exclusive chips and cadbury candy, get some jerky and five hour energy for the road at a decent price. Parking lot big enough to turn a truck and trailer around in and easy to get in and out of, with the far out parking spaces usually empty enough so you can park like schmuck and take a bunch of spaces. Ketchup and all dressed chips, Mr. big bars, and maple cookies loaded into the truck and you're on your way.
Too spread out and flow of the store doesn't make sense. Have to walk all the way to customer service to get a basket which doesn't even carry well. I've been to Independent grocers down south and they are more modern, renovated and present way better. Some staff are polite but in my opinion others have been there too long and provide poor, unfriendly customer service.
Prices a little steep, good variety of regular and speciality foods.
Better then the average grocery store. Great fresh cut flower selection.
Love this place just know if you want to price match meat you have to do it at the meat counter not check out :)
The staff is very pleasant, however this store is simply okay. I really wish they had a bit more variety. I prefer to go into the Loblaws in London to do my shopping.
Nice store and selection is deep. Stealth camped the parking lot and no probs. Many were there with me
I have changed my mind. This store has been pretty decent. I was angry about how they dealt with delivery, but now that I have deal with their competitors, I really appreciate that this store doesn’t over promise. Their prices are solid too I guess. Also, thanks for the response. That you care means a lot.
Being from London we don't come here often and after today never again,an employee not wearing a mask directing people to tills, a customer walking around without a mask on i think a call to the health unit is in order this week
Amazing staff (always helpful and very friendly), great selection, store is always clean, always easy to find what I'm looking for. Never had a bad experience shopping here.
If they sold beer it would be five stars. Because of this it makes me go to Walmart sometimes and I dislike that place very much
Up until today I haven't had any problems at this location. I would go often with my boss to pick up supplies for our workplace, as well as to pick up groceries for home. The store is usually clean, well stocked, and the staff is typically much friendlier than most of the other large chain grocery stores in town. Today was the first problem I ever had at this Superstore Location. They have a bin of rugs at the back of the store, and I am currently furnishing my first apartment that I am moving into - so I thought it was perfect. The prices listed on the bin were: 3 x 4 Rugs for $25 5 x 7 Rugs for $35 6 x 9 Rugs for $55 So I grabbed a 5 x 7. I was a little surprised that it was so cheap, and I looked around the box maybe 4 or so times just to make sure there wasn't another tag on it that said something like "these select 5 x 7 rugs for a way higher price", but there wasn't any tag on the box except the three I listed. Sure enough, I get up to the front and it comes up as $65 rather than $35. Yet there hadn't been a single tag that listed a $65 price on the box, which I told the girl. She called a price check and said that the person in the home department found it tagged and listed at $65. So I take it off the bill, because I am on a tight budget and can't afford to pay an extra $30 for a rug that I expected to get for $35 total. I go to the back, and sure enough there is now another tag on the box that lists those specific 5 x 7 rugs for $65. I should have checked the barcode to confirm, but since there was only one tag listing 5 x 7 rugs I didn't even think to do so. I don't know if the tag had fallen on the ground, or into the bin, or if the employee did a price check and then put a new tag that listed them as $65 - but at the time I was looking there were only those three specific tags. I love this store and have shopped here pretty much since immediately after it opened, but now I just feel cheated and manipulated to the point that I don't even want to go in for groceries because I feel like I was taken advantage of. Rather than admitting "we made a mistake, yes it was a different barcode but we see why you would have gotten confused since it was the only 5 x 7 rug listed" the staff rushed to cover up the mistake by putting up a new tag. Don't take this as any reflection on the girls up front, because they weren't there. If the person in home looks at the rug, checks the price and realizes it is $65 but the tag isn't there and then rushes to replace the tag, or find the tag - it is no reflection on the girl up front. Because all she hears through that phone is "Yep, it's listed as $65" even though there wasn't a tag that said so. The girls up front are amazing, helpful, and friendly and I don't want them to get in trouble for someone else's actions. I don't really even want to get the person in home in trouble either, but I just think it is wrong when a mistake is made that deceives customers and someone rushes to cover it up - and as someone who works as a waiter I think it is just horribly poor customer service. That would be like if I told a customer that a certain meal was on for $10, but listed the wrong meal and the one I told them was on for $10 actually costs $20 and then I make them pay the full price even though it was my mistake. I absolutely hate complaining, but in the end I don't think I am going to be returning to this Superstore for the rest of my apartment shopping, both for groceries and home items, because I just feel wronged and manipulated.
Great produce selection , excellent meat choices, they even have a butcher counter where you can order exactly what you want.
You find really good deals and great cloth
Groceries... good source of sugar and other good things
Love to shop there but racks and shelves were once empty leaving me disappointed. It's good for grocery, drugstore makeup and skin care, household, clothing, kitchen appliances and kids toys... I like the cleanliness of this place. It's always very well organized. It has two public washrooms. Two single handicapped ones in the lower level and more upstairs. Accessible entrances and a huge parking lot. Very similar to the nice Supersotores in Toronto. They have a self checkout section and cashiers are nice.
Need groceries
Prices are better than Save-On, but many times they are out of regular food, especially fruit. Using money to get carts is annoying.
The only reason they didn't get 5 stars is the attitudes of some of the staff. Also...how do you run out of cinnamon?!
Place has almost everything you need! And the prices are reasonable
Veggies are better than other stores. I like the 10 for 10 bins. Free cookie keep kids quiet while you shop ;) nice staff. Never enough lanes open. Can get cheap phone plans there. Good pharmacy.
Huge shop with a huge range
I use to really enjoy this store. However I am so tired of the new pricing gimmicks. buy two for a lesser price or more for one. why would anyone buy two cans of ...black beans when you only need one? why would I want to increase my costs just to be a a 30 cent off deal. enough already! Give me fair prices for my groceries and cut the buy two cheaper deals. I will be changing stores until o hear this pat time is stopped.
Great selection of products, decent deli, good bakery, health food selection, pharmacy etc. Very good prices. I wish they had a bit more organic produce but with all of the above, friendly helpful staff, easy parking...it's a winner.
Cheapest groceries in town. Avoid peak hours.
I mean, it is what it is. The prices are fair but honestly the Walmart down the street is better and I’ll go out of my way to avoid a Walmart.
We do a good majority of our grocery shopping there. The cashes could move a little quicker, but it's a busy place so it's understandable.
I love shopping here you spend 225 and get something free almost every week. Amazing rewards system.
Can find almost anything you want here. Prices are a bit higher but it's a good grocery store.
Worth the drive. Great prices on sooooo many products
The staff are so miserable here. Don't bother asking to find something in the produce section. It's for the best. Just look for yourself.
My wife and minor student went to this store a week ago Tuesday. A customer in line became very hostile and threatening. Yelling every four letter word to both my wife and student. My wife asked immediately for security and store manager, which the staff refused. The staff then had the nerve to tell my wife if she didn't stop asking they would phone the police and have them detained. Phones head office, their facebook page, and talked with an assistance manager who assured me that the manager would call back. He tried the next day but I was at the doctors with my wife over the incident. He left a VM that he would call back and did not. Customers should be aware that their staff is poorly trained in providing assistance or calling store security. The man was waiting outside the store when my wife left and once again verbally assaulted her. Interesting that Galen Weston can send our emails on how great there doing during this time, but in reality you are UNSAFE in some of their stores. Now over a month and no one has contacted me, the manager just does not care what goes on at this store.
The best store in Whitehorse
Nice big clean store...but it really bugs me that I have to pack my own groceries and the two lane packing thing does NOT work well...also, deposit for your cart-really! That sucks...it's the little inconveniences people remember!
My favorite place to shop . take advantage of the flashfoid app and start getting some super savings along with the awesome store sales that happen every day
It has everything we need.
Stopped in and employees where very nice and helpful. Store was clean.
Sometimes, i got a little confused of where should I get some items for they re arrange some items on different aisle. still the cheapest to get groceries
could do better, staff mood staff learning to bag. mannors
Not bad, pretty good prices, the natural foods aisle could be better.
Good pricing and service. Excellent selection-one stop shopping.
It is the Canadian Wal-Mart - reasonable low price, especially in Yukon.
Usually out of a lot of sale items. They need to work on restocking for customers. Quality of produce is marginal in this store
Very nice store with a large section for joe fresh.
A bit pricey but you get what you pay for. High quality food and other products, very clean and has a good atmosphere.
Good, I love to cook they always have ingredients I need. more expensive than the more basic stores.
Good place for shopping.
Do all my grocery shopping here. Staff is excellent and very friendly. Stock is never an issue and the line is usually not too bad at the cash.
Long lines always
Great prices. 4* because I don't like their house brand of bread. I'm a Dempster's Dude
Great selection of meat, the buter was great but not enough cashiers working. Line ups great crazy.
The best place to shop for great food. This store is always clean, well staffed with friendly people.
Very good customer service. Great choices of products. They will price match items from other stores. Always carts in the store. But, check your items bought against your receipt. Often the register makes mistakes.
It's my go to place for grocery shopping, mostly because the selection is usually good and even if it's a bit pricier, I collect PC points from gas and it's a good way to spend them. If Saint Thomas got a No Frills, I would likely shop there as it's a bit cheaper, but this location is always clean, usually stocked well and pretty quick. My biggest problem with this place is the people who leave their shopping carts on the grass beside their parking spot because they are too lazy to put it away. Don't be one of "those" people, y'all!
RESTOCK YOUR SHELVES!!!!!!!! I have NEVER shopped at a grocery store where so many shelves sit empty of the same products for so long. And, naturally, many are items regularly on my list. It seems that new stock may be added, sells out immediately, and then it takes a month or more (over multiple grocery days for me) before the stock is replenished!! Aggravating! If it wasn't for collecting PC points and generally lower prices, I would switch to Metro.
All of the bread baked at the store comes in plastic packaging. There is no choice for the consumer to buy bread in paper bags. Plastic is by in large not actually recycled, even when you put it in your recycling bin. This is because China stopped accepting our recycling, and the whole plastic recycling economy crashed. Plastic bags also make the crust go soft faster. I, like many Canadians, enjoy crusty bread and waterways free of plastic bags. Its not very Canadian of Real Canadian Superstore to exclusively sell a product which ends up polluting Canada's backyard, don't you think?
Good but busy
My experience in your store was excellent. Everything was fresh, bright, well stocked, and easy to checkout. Thanks Real Canadian Superstore ! ????
I do almost all of my shopping here, pricing can be a little high at times, but you always quality product and customer service!
Love this place! Shopped here for many years. Staff are so friendly and helpful! Great prices and they price match other food stores.
Some of the deals here are better than the competitors.
Good prices, good selection of groceries
Good on food supplies
I gave this a one cause i loved the staff but the look unhappy. Loved cashier Beverly but prices are high and store is disjointed. And i agree with other commentators on the produce, an aisle i usually skip at this store and go elsewhere. Never find what I'm looking for unless it's out of date.
Truly a great and fitting name "superstore"...this place has everything and even has tons of allergy friendly options that are priced extremely well and even cheaper than Southeast Alaska. There are also great pre-made options to eat, including a great garbanzo bean salad. Needless to say went here quiet a bit and didn't even get to try the local restaurants.
Better than the walmeez store.
We were easily able to find what we were looking for. Just wish the self serve checkout voice wasn't so quick to complain about the speed at which I'm doing things. I'm not a cashier or professional grocery packet!
I like this store and using my PC Financial card is nice to use and gain points. But....there are too many products on the shelves and on the end displays that have no prices. I refuse to buy anything that isn't priced. This is very frustrating to see a big "Great Price" sign with no price. I shouldn't have to watch my items scanned at the checkout to see what this "Great Price" is, besides I'm bagging my own groceries and there always is someone behind me anxious to go through. Frustrating!! There are too many missing prices to mention. Please fix this!
Typical super store.
Good selection of food. Good rewards program. Occasional bird flying around.
The prices are generally good, but staffing is kept at very low levels and empty shelves are common.
Good deals on groceries PC optimum is accepted for points on your purchases and there are always plenty of sales on items everyday
A terrible experience at Superstore In Whitehorse. A lot of shelves were empty, there was dirt and filth all over the floors, the bulk foods dept have no cards to mark price or item number and staff didn't know where to find item cards. We normally shop Superstore in Vernon, BC and we are very pleased with the Vernon store. Our experience with the Whitehorse store tells us to never return to Superstore.
Cheapest of all in Whitehorse
Love their groceries section and all their items in store are Great!!
Often out of many produce and sale items
Store clean and organized. Staff are very helpful. Excellent place to shop
Nice big place to get your weekly groceries done. You need it they got the food for nice price. If you are also with PC financial can get lots of points each stuff you buy for free groceries I'd say good deal.
Decent but small inventory of meat
Wide selection, food looks fresh and the bakery is always stocked!
I often go to this store even though it's a bit out of my way. It has fresh produce, fair prices, friendly staff, and once when I bought fish that smelled bad when I got it home, they allowed to me have my money back and replaced it with a larger piece.
I visit this place multiple times a week and the staff are all very friendly and the service is always great
I went to this store because I was told they had a Dr Scholl’s custom fit machine to measure my feet for shoe insoles. After using the machine it showed me I needed a specific insole. Unfortunately there were none in the rack so I approached a sales assistant that was stacking the shelves. I approached her and asked if she had any new stock in her boxes she was unpacking. She basically told me she didn’t know and didn’t have time to look. Feeling a little out of place I decided to go to customer services. I asked there if they could check if they had stock in the store. The young lady made a phone call and the information she received was if there were any they would be on the shelves. That’s pretty much my experience in Real Canadian Superstore in Penticton today. Thanks for your assistance today I’ll be sure to remember not to use this store again.
I have been buying my groceries here for years. I recently started using click and collect and I couldn't be happier. So easy and very helpful for a busy family.
Well stocked, great produce section, deals to be had, love NG's rewards program - makes it more worthwhile to shop there.
Is great
Giant. Excellent customer service
called for an inquiry about the clinic & the phone was busy for the walk in clinic with superstore the lady went to the clinic and asked my question for me when she clearly didn't have too which I really appreciated her doing this for me! thank you superstore!
They used to have a wonderful international section. Now the shelves are filled with vegetable oil, Sriracha sauce, a few snacks and not much else. Our trip to the produce section for celery resulted in the most appalling, mingy, broken dog ends of celery we have ever seen. We won't be back. We were able to find raw kombucha so 1 star.
Fantastic place and buy everything under one roof
Fresh vegetables, fruit and meat. Good variety of ehtnic foods in grocery.
Ever expanding vegan options, not cheap but not the most expensive either. I love PC products and Joe fresh has great stuff
One of the few grocery chains that offer an assortment of vegan options but unfortunately you have to wait in line for 40 minutes just to buy them.
Great selection for most things. They are missing a few spices that they should have though, and the spices are over priced. Good fruit, veg and meats.
Love this store, the staff are great and the manager is always willing to help our Not For Profit " Keep the Cold Off Penticton " feed the homeless. Thank you
Clean and tidy. Very friendly and helpful staff.
No staff readily available to ask questions. Many shelves empty. Messy produce section. Almost no bread available. Not enough cashiers
love it shop there always
(Translated) Neat shop (Original) Siisti kauppa????
Dec. 2021. Bags at self checkout are less accessible than the booze, the queuing system makes no sense and as other reviewers noted, they're always out of items, especially produce - today alone they were out of green pepper, fresh thyme/rosemary, gruyere cheese, and Italian parsley(picture of parsley is from a visit 1 month after this review)
Great store with tons of selection
I wish I could give this place a higher rating. I actually really like Superstore. However this store has two terrible issues. First of all they are often sold out of very common ingredients. About 50% of the time I'll go shopping here massive parts of the produce section are just empty. Its. And often they don't cary certain common ingredients. The store is also fairly expensive so im not really sure what you are paying for.
Good store, large selection. Don't like being bugged at the door to try your popcorn
Great supermarket very organized just need restock for consumers shopping in the evening.
Superstore is all that is. Superstore is the mother and the father. Superstore is the sun and the moon. Love it or hate it. The superstore watches over all.
Too pricey. Hard to find staff to ask for help.
Great selection of products. Staff is usually eager to help. Slightly expensive for certain things (check the flyers to make sure you aren't over spending for some items). Good selection of natural/vegan products - I just wishes they had a more consistent stock of soy milk! ????
Great selection and prices, ridiculous that they make you put in a loonie deposit to use a cart
Busy place plan ahead to wait at a cashier for 30 mins or more! Congested parking lot and store.
Big store and lots of stuff that's sometimes hard to find elsewhere.
Very chaotic most of the time. And nevery any help when you need and especially not willing help. Sour dough bread in bakery though is the best ever! Mornings its fresh and youll never find this bread else where!!! 2 stars soly for the bakery and one who bakes the breads!
Good services, fresh veggies and fruits. Demerit- Coin carts are available. Has a medical centre in store.
I was pleasantly surprised that Whitehorse had a RCS. I was very happy that the prices were the same or comparable to Toronto. The store is huge with an excellent selection. The staff is friendly and helpful. Aside from groceries, I bought an outdoor vest which was on sale. Interestingly enough I couldn't find it In the Greater Toronto Area. Go figure. If you're heading up north of Whitehorse it's a good idea (read - GREAT IDEA) to stock up on groceries. The prices can be very high up there.
This store had some serious staffing issues, I was considering not even bothering with them anymore, but they stepped their game up big time. The click and collect actually picks you good quality items, the people who bring your order are nice and funny and bring you treats some times, way better than it used to be. I used to use their list of items that were unavailable as a grocery list to go inside and get myself... it was a bit pathetic. But it's changed. Very happy.
Had loads of substitutions on an online order, to go inside and find they actually had lots of what I wanted, just far more of another flavour. Brutal tactic to dump stock on customers. Shocking honestly.
Lots of stock and had what we needed. Staff were helpful with finding things and helped us with a refund with no issues.
Our every week grocery store! Sometimes there bread selection is not the best and has been picked over.
One of my go to places for fresh food and friendly faces
Good service and variety of international foods
The pharmacy has always been good at contacting my doctor for refills.
Staff was super polite and store is really clean!
There a great company too work I enjoyed it
Good service but slim picking for hot food case.
Cheap and friendly staff
Not a lot of choices for brands but have a bit of everything. Produce is usually rough though
I thought I was going to give my son a fresh apple but go to cut it open and there is mold in the core. We will be returning them.
You need to deposit coins to get a cart and they have no baskets
Went on Saturday...they had no limes! Wanted to buy some chicken and all they had out was the club packs which is way too much for us.....so I went and asked at the meat department if they had any smaller packs of chicken......No.....they only had the club packs!! Also heard a customer ask if he could just get one steak (which was on sale) they said yes...but he wouldn't get the sale price! Poor customer service! I'm tired of not being able to buy my groceries at one store!! I left all my groceries behind.....and shopped at Independent in the south end.....found everything I needed including limes & chicken!! Done with the superstore!
I do all my shopping here I guess it's pretty average pricing I like the meat at the superstore and the variety of other things you can get.
Excelent product, accessibility and service. The greens are fresh, the aisles are wide and the check out is fast. What more could you wish for?
A generally well stocked and clean store. One issue I find is that they usually have large orders of bread in stock, but it is quite frequently close to it's expiry date. I don't claim to be a bread ordering expert but maybe less late orders that expire before it's sold and more frequent small orders.
Great store for shopping, yet they block cell phone signals in the entire store, if you have kids or loved ones at home do not use this store as any emergency calling needs are blocked. Seems like a great lawsuit waiting to unflold
Obsessed with click and collect. Always great produce and things are usually always in stock, clean organized and great to shop in! Love it !!!
My go-to grocery store, about 90% of the time. Good selection, almost always have some sort of sale going on, I really like the layout of the fruit and veggie area, has an aisle for the healthy people (organics, vegans, vegetarians, etc), and lots of refrigerated items - and I mean lots. I always have an idea of what I want when I walk into this store, and usually walk out with more than my original thought - I'm not a smart shopper - but it's an indication of the good selection available here.
A honest review. The store is big and wide. There’s a pharmacy, clothing and all the food you need and want. Prices are usually good compared to smaller local store. The big thing that make this place loose points in my book are the price accuracy. Every time without exception, for 50$ of groceries, there will be 2 to 3 items witch the price is higher when scan then annonce on the shelf. And I have looked many times, the law in Canada oblige the store to give you the item free if under 10$ after being scanned, not paid. Keep notes because the cashier will argue like if it would be her money ...
The store is big and has everything a person needs for day to day life. Except options technology. Otherwise amazing options.
If you really look you can get some good dwals.
They made some changes recently. It used to have authentic food section but I guess since food basic is opening in st. Thomas there won't be enough demand for it. This store is the only one I go to and I kinda like that I can find most things there excpt their backing department. It needs to provide better options.
It's okay, nothing special
If it's your first time going up to Whitehorse you may wonder how developed (or booney) the city is. The fact that they have a full serve, full scale Superstore should allay any and all fears. Sure, there's no BR or H&M but there is the entire line of Joe Fresh to keep you modest and stylish. A stop here is like a stop at your local hometown Superstore (sans the Asian vegetables as you find in growing availaibility in the Lower Mainland).
Pros - Good prices - Products seem to usually be in stock Cons - Paying to use a cart. Ridiculous policy. - Aisles are very small - Cashes at non-peak times, on non-goliday weekends can get VERY low, slow
Always a focal point of any trip to Whitehorse, load up on food before you head home.
This is a fairly new store, does not carry everything, right downtown, easy to locate.
Only do PC Express pick up. Very convenient.
This store is always messy! If you go later in the day the selection is always picked over. Overpriced for the quality. Just because they are biggest grocery store in town doesn't mean you have to give up on trying to keeps it clean and orderly. And please turn the heat on!
The produce at this store is poor in quality . I will regularly come here for certain items, but go elsewhere (Food Basics or Freshco) for produce. You would think that Superstore would have better quality, but this particular location is certainly lacking in its quality of produce
Very competitive prices, long opening hours
The experience there was great they do stock a wide variety of things
Prices of many things is ridiculous!!! However, i find the cat litter/food/wet food is cheaper here than even Wal-Mart!!!
Friendly staff. Not very well laid out. Almost Zero Covid protection. I will not consider returning till this is over. No, gal up front let people walk past sanitizer, no Arrows on floor etc,... just a free for all in there. Stay away until we are vaccinated, people walking up to you and around constantly. (I am compromised, so it gave me the willies.)
It's a grocery store, I guess. What do you expect? It has food and stuff. Better than Wal-Mart lol.
Lots to choose from. Always well maintained. I recommend.
It's a superstore in Whitehorse. You get what you get, on don't get.
Normal
Great store. Always Clean and Excellent Staff.
Lowest and almost all products
Good store cashiers at all registers all weekend no lines
It's a great place to buy groceries ????????????
large well kept store with friendly staff and quick checkouts , plenty of parking in east end of st thomas.
Good selection, generally like this store. Most staff are polite and nice
Limited choices and empty shelves 3 out of 4 visits.....
Decent selection of hard to find dried/canned goods ("ethnic" foods). Staples always in stock. Vegetables and fruits can be hit or miss in terms of quality. Same with meat/fish. Also has a large deli/prepared food section. I find the store too big and difficult to navigate. I love the pickup service for this reason. Prices/PC points are great.
Good selection of different foods from high class cheese to the cheap no name cheese the only issue I wish they would fix is some times the price tags are not properly changed off there sale price when there not on sale no more.
Every thing is clean and staff are helpful and well trained. Prices are reasonable. Great store.
Bread products mold pretty quickly after you get them home. Don't get stuff baked in the bakery. Pre packaged ftw.
not impressed.
Great service at the cash good value for the money
They always have carts in the store which helps in the good shopping experience. ????Great customer service. ???? Check your receipt carefully, register often makes mistakes. ☹
Enjoy shopping here staff have always been super helpful
Great pricing, shelves are stocked, large and always clean!
U need it they got it, large selection and convenient location
I am getting ripped off. I had a gift card for $100 spent $53 of it having a total of $46 and change but when I went back to the same person and till like 10 mins later it says I have nothing left.
Best prices in town for groceries. They stock a very high quality dog food made in Canada. I very rarely have to wait long in line for a cashier. Only complaint is that their staff don't know their store. Several times I've asked for help finding something and been told that it's not a stocked item only to find it for myself.
Sometimes produce is lacking. Hard to get all types of produce and some looks stale if it is there.
Good prices
Clean and organized most of the time. It’s one of my go to place when I need groceries.
Wouldn’t want to shop anywhere else everyone there is so nice and helpful especially the girls in the pc express department thank you so much ladies for all your patience and kindness
Not enough cashiers! Varieties are getting less and less as they streamline profit. Less of a reason to shop there now. There are lineups at the self Checkout and only 6 of the 13 cashier lanes are open, what now?
I like this location. Always clean and well stocked . I'm not a fan of self checking.
Looking for an all night grocery store and found this one online. Unfortunately, after getting there at 1040 or so, an announcement came over the PA that they were closing in 15 minutes. So much for the 24 hours advertised on their website
Great prices on food and did not have to wait to long in checkout lines
Busy store, regulated prices making it a reasonable place to shop.
Excellent hours, good customer service, the food select is great. I love their home goods section and the PC Points!
A little expensive but a clean store.
Good service
Regular grocery store, go there for specific deals. Only place in Sudbury where you get freshly baked (reheated in oven) Indian samosas. Very nice
They have everything you could need or want in one store. Nice, helpful staff. Good quality items.
I have been to a few Superstores in my lifetime and find that this store needs a major overhaul, the layout is really bad and their kitchenware department looks like a thrift store, looking at the outside it looks new but interior looks really old, this store needs a lot of work from top to bottom!!
Beautiful store with wonderful staff. Thanks for everything :)
Our son used the online shopping. He ordered a product and was told it was not available. While we waited for the order to be delivered to the car, my husband went inside to check on the product and came out with a bag full and said there was plenty on the shelf. Do you really get what you pay for when paying for convenience of to your car delivery? -1 star for lack of accuracy of employees and -1 star for having to go into the store and get product.
very clean and very easy to find merchandise.
Have not been there in over a year.
The best cheese buns in town
Shelves were well stocked Lines moved quickly
My favorite store recently! I moved from st.Catharines, we did not have this store there. and I really love! A big variety of food, always fresh, friendly staff
Placed a PC Express order, Told order can’t be picked up cause computers were down. Told that they are letting people in to shop so come shop for your stuff. On Saturday of Easter weekend. Very disappointing.
Lately they have been struck by the transport issue, some shelves completely bare some with just a few products. Add that to the overpricing and chronic griminess and the only reason to shop there is because the other stores also are out of stock. The "redeeming" quality is the click and collect program, with all its issues it does mean I don't need to go into the store.
Cashiers and managers are well behaved and helpful
I would like to leave a message to the manager Mr. Rick Dunsmore about one of your wonderful cashier Debbie W (?). On Apr. 6, I had a problem to make payment. I was paying with debt card but I completely forgot my password on this particular card and this card, I did not arrange "tapping"..... Also other debt card I had did not cover the total cost... I tried to remember few pass word I could think of but none, worked. I was getting so flustered. I ended up using all PC Optimum points to pay. I should done so instead of trying to think of my pass word. Just because I wanted to save up the points more I cause Debbie more than few minutes of try this and that... I feel so bad still now that I cause this problem for her. She was ever patient, polite and so nice. Mr. Dunsmore, I really wanted you to know you have a great employee in your store. Thank you for listening my rather long comment.
I do the shopping for my parents. Our Loblaws is at Southdale and Wonderland. This Superstore is much better layed out. The two things both stores have in common are the staff are always fast and friendly.
The staff is very friendly and the store is huge. It's wheelchair accessible. The prices are competitive and they have deals often. Don't forget some change; the carts cost 1 dollar to rent here. You also need to tell them during your purchase how many bags you would like. Sometimes the cashier will help you bag your stuff but usually it's up to you. There is also a clothing area (George brand), an area to purchase small around the house knick knacks like candles or kitchen stuff, and a toy aisle.
Same old...seen one seen em all
Has bunch of stuff super big place, pastry, clothes, pharmacy, home appliances, kitchen stuff, some limited fish and fresh alive lobster! ???? They also selling phones on plans.. Prices are supposedly the lowest, but for some reason it doesn't feel like it..
My go to grocery store. Many times i can find what i'm looking for. And they even price match with many other stores. I use their card and even fill up my gas with them and they always scan my card for points which after awhile turns into money. Spend and make money back to spend. Genius idea! Very busy place though. Parking can be a pain sometimes. I suggest parking far. Carts are left everywhere and they are not responsible if one wacks your car.
Good customer service and large selection.
Overpriced and horrible produce. Ironic because it had a huge sign outside boasting about their great produce. Have to sign up for their discount card and need a Canadian address. Customer service wasn't helpful in this process.
Great place to shop for everything that you might need. some Cashiers could be a little less rude though.
Very large store with more selective items than their counterparts.
In stock is always a problem, especially for my offers. Staff are great for the most part.
I arrived to order 15 min before closing and I had an excellent service, professional and quick, with a beautiful smile ???? Thanks
Good to find lots of brands. Wish there was more selection of European foods.
Always a pleasure to visit the Super Store! Clean, bright, decent prices.
Not sure what they do to their pre-made salads but they have a weird waxy texture. Checkout lines are always long and slow. Good selection
Only a quarter of the employees wear masks in this store. Most wear them under their chins. And don't ask for help because it makes them angry.
Bakery department always has fresh foid and I love all of their sales????
Great clean store and the staffs are on the ball
Basically a superstore like any other in a big city, which is immensely useful for tourists stopping by Whitehorse on the way up.
People don't seem to have respect for the worker's or other shoppers. Staff are doing there best to work within the guidelines.
Love that they are open late, love checking flashfood
Helpful pharmacy staff, which was the reason for my visit. They had what I was looking for, an item which has been difficult to find in other pharmacies in town.
Not enough cashier's. Not one staff member to be found to ask for help. Out of stock on most Sunday evenings.
I usually do all my shopping at the Canadian Super Store, it's really the layout of the store that I keep going back. All grocery stores have pros and cons, but this store seems to have less cons than the rest.
handy shop although quality is not perfect
Not so great employees aren't happy working there seem very miserable the deli keeps getting hepatitis A and it's not the cleanest store around
Good store. Lots of stuff and space.
Love the superstore best place to go for groceries and good deals all the time. This is my go to place for Groceries and house needs.
My review is based solely on the wine shop located in the store. Cheryl and all of the other associates bring fantastic customer service every day and I don't bother going anywhere else because of this.
Always busy, long lines but great selection
Average
Superstore...
Excellent selection. Very clean. Shot line ups.
Groceries nuts fresh fish shell fishcheeses clothing kitchen ware etc etc. And a deli. Don't go there if hungry. You'll overspend lol
Stuffs were in good deal and good quality.
Firstly, this is one of the only stores that still requires a loonie to use a cart and does not provide baskets to use, which is really frustrating when you don't have any cash or change on hand...then the shelves are usually missing most items that I am trying to buy, then the cashiers just literally throw your stuff down the bagging track and proceed to stand there and watch you while you bag your groceries while they are doing nothing....glad I only need to go to this store once in a blue moon
My regular supermarket. Produce is kept clean and organized, usually lasts at least a week once it's brought home. The store is well organized and clean. Any time I have had an issue with a product I've never had an issue returning it for a refund. Staff are friendly.
I love super store. there is a large variety and I can go there late because they are open untill 11pm
Good place for shopping
(Translated) Good and huge supermarket. Big choice. Also household items. (Original) Goede en enorm grote supermarkt. Grote keuze. Ook o a. huishoudelijke artikelen.
Don't shop there never will it's the most ignorant store I've ever been to In My Life
Not good but not bad, I went to the self check out only to find out if you pay in cash you won't get any change back. I had to go to a different line and it tuck forever
I'm always impressed with that place! Everything is in order, it's clean, the produce, meat, fish, sushi, deli, bakery all look so appealing! And then you also have the home decor, kitchen/bathroom accessories plus a generous choice in clothing for the whole family! I love Joe Fresh!
(Translated) Store faithful to other Real Canadian Superstore brands: large store, clean, tidy and with a lot of choice in the different departments: hygiene, household products, food etc. And all this at rather attractive prices. (Original) Magasin fidèle aux autres enseignes Real Canadian Superstore : grand magasin, propre, bien rangé et avec beaucoup de choix dans les différents rayons : hygiène, produits de la maison, nourriture etc. Et tout cela, à des prix plutôt attractifs.
I like the quality of their produce and fresh meat compared to other places. Also everything is pretty easy to find.
Great!
Awesome grocerie store, great quality foods, fantastic selection. And I always get through the checkout lanes fast which Walmart or no frills doesn’t provide.
this place is too crazy busy. cant even find a spot to park. too many people inside the store
RCSS is always clean and the staff are friendly. I do find that they tend to run out of advertised products quickly. The produce and meat sections always are stocked with good quality products.
Good selection of food and household items, with better prices than other grocery stores. The cashiers could be a bit friendlier though. I was treated like a bother simply checking out.
Meat and seafood is very good place to find beef, chicken and frozen items, various foods and meat products. Good for shopping there.
For a store this size, one of the worst produce departments I've seen. Plus, their COVID19 precautions while entering the store, are very lax, in comparison to other grocery stores.
Good prices but we're frequently aggressivley hounded for the loonie in our shopping cart which really intimidates my poor wife when she's shopping by herself or with the kids. Better eat the produce quickly after you buy, odds are it's nearing the end of its lifespan.
Place is not setup for the new normals. Ailes are a mess. No setup of 1 way lanes. Staff are not taking proper sanitary protocols.
Decent prices and service. The tills are often very busy though so expect a wait during checkout.
It is a good store and has a great selection but I find some of their items more expensive than some of their counterparts.
Do not trust the medical clinic/walk in clinic in the superstore (Sudbury) I waited an hour and half to have a 5 second app. He didn't check me over, did no swab tests and then prescribed something that my pharamasist agreed I didn't need. Waste of time and scary. ADVOCATE FOR YOURSELVES.
Nice enough store, but what ever happened to the cashiers bagging the groceries? I've seen them standing there waiting for elderly people to rush themselves trying to bag their own, while people were lining up to get through next. What ever happened to that common courtesy? Just plain rude.
Fairly good selection of goods and friendly staff.
The butchers in the meat Dept are amazing. They go above and beyond to help a customer. Thanks
Clean grocery store, has a big organic section, nice customer service, fast serving self-checkouts. My favourite grocery store in Sudbury!
Wasn't very impressed today. Romaine Lettuce. PKG OF 5 . $ 7.99 ?? Really?? Wow Expensive. Costco is $ 5.99.. Much Fresher. I understand that the store is there to make $$ But $ 2.00 More ?? Something is wrong ????
Store is clean and exactly what you'd expect from a grocery store
This is a good store, just usually always busy. The biggest issue is usually when it's packed they do not open all available checkouts, which I am unsure is a staffing issue or what. However, the items in this store are good, and the isles are wide and usually fully stocked. You can find a lot of good deals here if you watch for flyer items.
I like RCSS but I don't like that all the specials have to be bought in multiples in order to get the sale price. I assume this tactic is to eliminate price matching. Not good. I personally dont want two of everything!
Always check the expiry dates.
Large selection, in-store bakery, friendly, helpful staff. One of our favorite grocery stores.
would have been 5 star but the shelves are hardly ever stocked of the product I go in for
(Translated) Good place to buy fresh food vegetables card (Original) Buen lugar para comprar comida fresca verduras carné
Shelves always poorly stocked and popular foods not stocked.
Good baby selection in the pharmacy. Good selection of grab and go foods. Take out pasta salad was a hit.
Typical Superstore. Nothing special about it
Love this store. I do price matching here all the time, always find the best products to buy!
This is could be the biggest supermarket at North
Arriving at the cashier I thought that my groceries would not fit in my groceries back and the girl had no problem packing all in she was quick and efficient. I was very pleased with that.
I was just at the supper store with my mask on because it is mandatory to where one only to find half the people in there was not wearing one nor was there anyone at the door telling customers what the hell
Not a fan of this grocery store. Nothing is well stocked or organized. The Fruits and veggies are always old and a over ripe or soft
Pleasant independent local supermarket. Has fuel, hot food to go, and is not as overwhelmingly busy as some of the other markets in town.
I find it outrageous that this place had a hep a issue for a SECOND TIME with a personal working at the deli and that customers who bought meats and cheeses could of been at risk of getting sick. You would think that after the first one you would of asked these questions or taken more precaution to bring in someone else with better screening. Never going to shop here again if this store can't even keep it's safety procedures in order.
I was disappointed right at the start. The entrance and exit were dingy and dirty, as were the bathrooms. The store itself was quite disorganized - I had to go up and down different aisles to find things that should have been somewhere else. There were also A LOT of empty spots, especially for high wanted items and for such a big store, the selection was minimal. However, the good points were the employees, they were friendly. The Home, Clothing and Meat department were all organized and clean, with a good selection and prices. And where-as this is no fault of the stores, the other customers were 90% jerks. There are too many other choices in Penticton for groceries to feel tethered to this particular store. Too bad, I like the points.
They carry the product that I wanted at a lower price.
Cheapest place in town
I enjoy the sales and points card. Staff are friendly. Been shopping there since 2005.
PC points are great, I've redeemed hundreds of dollars. The click online ordering option is very convenient for picking up orders when busy.
We have a choice of a number of grocery and general stores in in Sudbury. They are all pretty competitive and they are all pretty good. This one is up there at the top.
This is my go to place love this place
Great prices, fruits are fresh, bunch of tills open
Clean and wide aisles. Awesome helpful staff.
Always good
Best place to shop for all kitchen items
There's not much to recommend any of the three supermarkets over any other. Prices here are reasonable considering. This one has housewares, clothes, and a pharmacy inside. Don't get your hopes up of finding anything "ethnic" or "specialty", like black bean paste, mirin, Angostura, etc.
Good selection of groceries and other household items.
First time being in a super store usually I use save on foods but there are none here. Overall it wasn't a bad store has your usual groceries plus clothes and pots and pans. The pots and pans were defiantly over priced though for what your getting and quality. If you want to save money Walmart is right beside this one.
Favourite place to shop for groceries , pretty well the most competitive pricing in Sudbury comparitively speaking. Bakery and deli very good . Lots of selection at salad bar.
I occasionally come from Skagway to buy bulk items and everything sold here is of very good quality and competitive price!!
Sometimes selections are not available or shelves are not stocked. It is hard when you live 5 hours from town and come to shop and things are unavailable. Not everyone lives in town with access and can come back when they restock. Food is fresh and most prices are reasonable and similar to what you find further south.
It's a Real Canadian Superstore. Big grocery store with lots of aisles and products.
Prices are good, but staff are seldom helpful, and they're often out of many things I need.
Great shopping.
Superstore has been my new Go to place for late night shopping. They are opened til 11:00 pm. and I do not have two staff members following me down each aisle watching me. Like I am a shop lifter.
Great prices and friendly service staff. Lots of parking and clean shopping carts and baskets.
Prices are okay. Friendly staff.
Cheap prices
Love these guys. Glad someone in Canada stood up to Walmart (I say this as a US citizen). Great selection, amazing prices.
I absolutely love the Real Canadian Superstore for my shopping. You can't beat their bakery price's, especially fresh bread for $1 a loaf. Their hot deli offers great selection if you don't feel like cooking that night. Just grab and go without breaking the bank. Great health food section for those of us who are vegan and so forth. The fresh goat's milk is a favourite in my house and never last s. I wish I could give 5 star's however...The point's rewards are pretty much Nil now that they merged with shoppers drug mart. Rarely do I rack up any points as I once had. ALSO I wish they would get in special requests for certain food's. I've tried in the past and I keep getting told they will and then nothing. Otherwise a solid store with very friendly staff. Cheers
Will always be my grocery store. Fresh produce, meat cuts are good and I know where everything is. Great staff and don't bother me because I don't wear a mask.
Staff is very moderately friendly
Great prices and now we can earn our points from there and at shoppers
What d'ya expected? Bright white store with no soul. But he, prices are good.
I didn't realize how much I appreciated the convenience of your store until having a child. The washrooms, dining area, lobsters and free cookie at the bakery and your safety measures should my little one run off in the store! Thank you. Now with our new lifestyle and eating habits your natural and health food section accomodate almost all of our needs and wants.
Cashier Ryan Campbell was pretending a price checker was a gun..... I typically do not like this store. Many of the staff are rude, condescending and unprofessional
I went in to look for a last minute Halloween shirt and a pumpkin, couldn't find either item anywhere as it was Friday October 30 but they had everything I needed, and at great prices.
Busy place. Didn't realize you needed a loonie to get a cart. But I was just there to get some oysters which were really good
Not a lot of employees around to ask questions but everything is fairly easy to find.
Lots of options, found some great products for great prices! Very happy with what we found
Really good place to shop and has most of every thing i need at a good prive on most items.
I just don't like Superstore, so take this review for what it's worth. It's too big, and too baffling. Maybe I am getting too old. Wants to be a Safeway and Walmart in one. Never had a good experience at ANY Superstore.
Best selection and typically lowest prices for groceries in Whitehorse. Staff are usually good and helpful and services offered by the store seem to be high quality.
Great store. It's very large with a lot of selection. Good international foods isle. Some products come in larger quantities as well, so some bulk items available. Prices are on level with other independent grocers, with the bulk items being cheaper per unit. It's $1 deposit for the cart. You get it back when you return it. Try the chicken wings from the Meals to Go. They're crispy and delicious.
Good prices. Nice staff.
Empty shelves, never what you want in stock. If you find a good product, guaranteed they won't carry it in a few weeks. Terrible service for the most part.
Good selection of foods. The ready to go food which I was interested did not have a hot counter. So I had to go somewhere else
Great store everything you need
Great place to have a all you can eat fundraiser.
They have everything!
This store needs to step up to the plate and have more cashiers during the weekdays... One to two cashes open in the weekdays evening is upsurd!! Whats more of a piss off is that you often see the owner standing on the second floor looking down at the cashes and seems to not notice that people are waiting in long line ups... Mabye he should get off is A%*!| and serve his costumers!!!!
The fresh seafood is beautiful.Found every thing we needed for a wonderful New Year celebration. Had some good laughs with the friendly staff.
What's in vegetables looked old molding lineups at the tail people working slow on the tails I had all my stuff for the matter of 10 minutes and the rest was waiting time with a sick puppy in the car waiting for Mom with Dad shelves are empty you get go to get something in there's nothing left
Great supermarket. Kept very clean and the workers are great. Shoutout to Craig, he's the man!
I really enjoy their fresh salad selection Fresh to go is also very yummy and full of selection which I can usually buy later in the evening. That I find shuts down hours earlier at other stores in the area I do however find their meat selection to be on the pricey side but the meats do look healthy and fresh Produce is rather good They also offer Joe clothing supplying various styles and sizes for the whole family The store is clean and organized with helpful friendly staff
It's Superstore, it has pretty much everything you need. No complaints, but nothing exceptional to note either.
Who ever brings the pick up the load or drops the load in superstore any truck driver please be careful and rmr to turn off the refer because the neighbour gets disturb and she start taking photo of you and your truck Licence plate and complaints the truck company and company or you will get fined she has nothing better to do please watch out
Lots of variety, great prices
Staff friendly and helpful. Some items have gotten very pricey but find that everywhere. Mostly shop for sale items and some necessities. Some produce looked old and wilted, not very appetizing. Shopped right after the Easter holidays, looked like that may of been the reason somethings hadn't been removed. As mentioned it's pretty much the same no matter where you shop, don't get very much for $150 anymore.
Great place to find anything you need . Very cheap and with great selections . It reminded me of Walmart in the states .
This is pretty much the only place I do groceries. They have a vast variety of items and products. The produce could be slightly better kept but the fruit is usually pretty fresh. Its a big grocerie store with good prices where you never wait at the cash to long. The store is nice and clean, plus they have pretty much everything you could need.
Its a grocery store lol
(Translated) Great selection and quite acceptable prices. Much better choice than the Wallmart which is only a few hundred meters further. (Original) Große Auswahl und ganz akzeptable Preise. Wesentlich bessere Auswahl als der Wallmart der sich nur wenige hundert Meter weiter befindet.
Amazing place..you can get almost everything under one roof.
This IS our store. I personally like going early in the morning before work, partly because it can be very busy at peak times but also like to get in there before any sales items get slammed. Great store though, price matching is nice as well... keeps me going back
Great great place for all Ur shopping needs and awesomely great products and at great prices
Ok
They had all eleven tills open on a Sunday????
Clean, easy, good prices , and they got everything.
Most of the staff are great but it seems like every time we go there their shelves are pillaged and it has a apocalyptic feel. The fruit and veggie section is usually pretty good but most items are bruised and root the next day. Whatever you do, do NOT online shop with them for groceries!!! We placed a 1200.00 order and instead of notifying or asking us they just automatically substituted or left off things. We had to return ALL the fresh fruits and veggies as most was rotten and the fresh meat had a weird smell
We have missed the selection of groceries during our trip up North so finding a Superstore was very welcome except they had no bottled water of any description available. Walmart didn't either. With all the summer passing through trade you would think they would order more. Staff friendly and great selection of food, cosmetics and clothing.
Cheap prices and lots of deals.
(Translated) Extra-large parking, well-stocked fruit and vegetable counter. There is also a lot of choice regarding frozen products. The prices are the lowest that can be found among the supermarkets in the village. It also has wi-fi. (Original) Parcheggio ampissimo, banco frutta e verdura molto fornito. Anche riguardo i prodotti surgelati c'è molta scelta. I prezzi sono i più bassi che si possono trovare tra i supermercati in paese. Dispone anche di wi-fi.
Good customer service (when you can find it) Often products missing from the shelves
Love this place best place to shop even beats Walmart prices
(Translated) Good (Original) Buono
Always out of stock. Staff not very helpful.
Did not have items I needed in stock after being advertised in flier
Disgusting lack of precautions for COVID-19. Where are the directional arrows? Why are your staff standing directly beside us at the self checkout? Up your standards... You have none.
Great vegan options kn the organic isle. Check the discount rack for produce up to 50% off.
Great place to wait in long lines. Especially around 5 on a weekday. Super awkward layout with aisles perpendicular to cashiers didn't help
Horrible with covid-19 social distancing protocols in the store. No arrows on floor to indicate one way traffic, people not keeping their distance from other people. I noticed many people having conversations with other people not in their social circle. Hand carts are not disinfected after customers use them. Most of the products are close to expiration date.
cc accepted. Free parking. Typical RCSS layout - produce, Joe Fresh, meat, deli, seafood, bakery, dairy, drinks, frozen sections. Seasonal items such as Halloween and Thanksgiving decor. available. Helpful staff. Clean and organized.
Nice store. Helpful staff. Nice and bright too
Very bad produce and even worse managers ????
Friendly cashier . When do we get to have paper bag option??? Be bold. Drop the plastic bags!!!
Staff is always friendly, well stocked, and the prices are good.
Always check your receipt, bought one but scan three times, also price wan't right when check out, over charged me about $15
Lots of stuff but awful to check out. Long lines and the sales are not awesome.
I don't shop here as often I love the beer hours till 11pm
Love shopping here. Never long lines as they actually staff cashiers. Excellent seafood selection. Parking sucks! I drive a truck and stalls and lanes are narrow.
Portuguese roast chicken, the bomb/awesome????
Best grocery store out there! Cheap and good!
Super
3 Cents cheaper gas if you link your RBC card with petro points. Loving it.
I'm always by grocery super store everything is fresh good price I really like this place
Nothing out of stock and prices are competitive plus there is a bulk buy option on some items so all in all a decent store.
Love going here to shop for groceries and necessities
Bought the packaged garlic bread and it has nothing on it. Took it out of the package and someone just sliced the bread but didn't add the garlic seasoning. Really unimpressed..
I am pleased with the stores supply and constant restock. I am not a huge fan with the customer service table. I have been neglected time after time and will never be treated nicely. I am a pleasant customer and never cause or start anything, however, one time I tried to return a product I have just purchased in front of the customer service table and was told to wait 45 minutes because she was “busy” she then proceeded to walk and joke with another coworker upstairs minutes after.
A place where you can find almost everything with friendly staff that can help you find anything that they have opens early in the morning and is open till late night.
Very organized, fast check outs and very friendly staff!!!!! Thank you for your good service and and top notch customer service
The staff could be a little more friendly
Mk wonder its called stupid store....
The only thing that would make shopping here a better experience is actually getting shoppers points on every thing like at shoppers. Im from oliver and we go here to do our major grocery shop at least twice a month, but when we drop 3-400 dollars on groceries and only walk away with at best 300 points its kinda frustrating. Especially when i can go to shoppers in oliver and the same if not more points when I spend 20 to 30 dollars.
You go there for the prices, not for the experience... Like a Walmart for food
PC Financial dude is condescending, arrogant, patronizing etc., ad nauseum!!!
We ordered ahead for Express Pick up and arrived on time and checked in on the phone making sure to explain we were collecting two orders for the same time slot. We were told there would be a short wait. A number of other customers arrived after us and left with their orders. After 30min we called again for an update. The calls would not go through a number of times before finally getting through it was clear our order had been forgotten. After over 40 minutes we received one order that had a number of items missing. We had to explain and ask for the second pick up order which then took another 10 minutes. A huge waste of our time which was the purpose of the pick up. Staff were unapologetic and seemed uninterested in making it right. We won’t be back.
Great service
I would love to give this young gentleman a 5 out of 5 rating but can't make out the name. Great service!
Often higher prices than things should be, ALWAYS long busy checkout lines, they need more cashiers. Now they have COIN CARTS! Will never ever pay for a cart to shop in a store when I can go down the street to Food Basics and use carts for FREE and the prices are better for the same product. It almost seems like they are trying to run the store out of business. They lost my business a long time ago
Lots of variety.
Clean, busy but fast enough to get through the line up
Staff are very helpful, and the place is also out well. There are some difficulties kindling certain items like udon noodles, they're in the ready made meals section for some reason, which isn't intuitive. Also it's 50/50 chance if they have Beyond meat burgers whenever you go in.
Eating out can get expensive. Worth the stop to pick up staples. Prices are comparable to across Canada.
Not many people in the store, everyone wearing masks and everyone being friendly and saying or waving HI. Found everything I needed and out in 10 minutes. Wish they had a decent international food section. They stopped carrying a lot of things at this location, so London location is still best for our groceries, but general groceries can be found here..
Very good customer services especially Sarah and barb who work at St-Thomas, Ontario Superstore, they pick up the telephone too quickly and they are very friendly and a good Customer services type I strongly recommend Superstore in St-Thomas Ontario to everyone
Real Canadian Superstore in Sudbury, ON is played out a little different than the western provinces. But I enjoyed walking around and looking at what they carry for product. I enjoyed it.
Large store , variety always matter ,kids stuff is cool /Awesome service.
Great prices & good service, plus you get to test the wine
A lot of variety of winter clothing and shoes
Not enough stock sometimes
My favourite grocery store. Fresh produce, daily. Best Value for my money.
The place is huge,prices are high on meats, not a good place to shop if you are on a limited budget. The one item I was looking for was a large 2kg tub of margarine could not be found. It took me 3/4 of an hour to try and find it, only to find out they do not carry it. You think they would!
I shop the superstore almost every day,great sales and price match is great
Great one of the best services and selection also you can pay 7 dollars and they will deliver it to your house and they also can bring it to your car
Huge selection but way too busy, carts that lock and lock your car because junkies roam the parking lots checking handles.
many ingredients and convenient self service
Big selection, reasonable prices, clean.. Very nice store..
Good products in the store, I would just ask for some more Asian products.
They have all my meal prep stuff for my sensitive stomach at a very affordable prices. Thank you RCSS!????
COIN CARTS...........BAD BAD BAD customer treatment. We are boycotting this store. Just left and got a card saying they will be starting the coin in the shopping cart this Monday March 7th. Our family is boycotting this as we did for Walmart (they stopped coin cart practice later in the fall). Will only return to Superstore when coin carts are gone. We are loyal customers to this store and they do this. If you want people to learn other stores in the area you're on the right path. Good luck Superstore with this crappy customer treatment.
It’s feel me the real Canadian feeling while shopping in it. I bought all my required items in a single roof with discount and without westing time. Thank you Real Canadian superstore.
I love Superstore! They have the best prices in town noone can beat their prices. Sometimes there out of stalk of a lot of things! But hey, we live in a pretty big town, some call a city and have only so many stores!
Every staff member I have encountered has always been friendly and helpful, and I am here at least twice a week. The store is clean and organized, 9/10 everything I want is in stock.
Asked a staff member if he could help me find the nasil pods for the navage, which I bought there. The clerk " Dan" said immediately we don't carry those and waved his hand at me to go away. I continued to look for them,and found them. I went back to Dan the superstore employee and said I thought you don't carry them. "Oh" he said and then asked me where I found them. I told him to find them himself! Then I mentioned it to customer service and her response was "that's not his area"...And Dan doesn't know how to ask another employee for help. If I was there Dan would be sent back for training and common courtesy.
Its a big grocery store. They have some other things there too. Usually busy. Bad parking
Love this location. Lots of parking/carts available. Aisles are nice and wide AND they have an insanely large deli section. If you’re a cheese fanatic like myself you can easily get lost in the sauce of their cheese selection. Their bakery section is also huge. They have a large variety of vegan/gluten free stuff as well if you need to dabble. They have a beauty section, an outdoor area and easily 15+ aisles of home goods. Their Joe Fresh section is always nicely stocked and tons of variety but is closed currently due to covid. Regardless, just overall a great location. Self checkout is always monitored, so if god forbid the machine decides to test your patience, there is always someone close to help you out. That’s what makes this a 5 star for me. Keep killing the grocery game you majestic establishment, you.
One stop shop!
There's a lot to see !! I really like shopping there..
Tons of goodies!
Good shopping experience. Reasonable pricing too. However the price label are never kept correctly. Especially in the vegetables and fruit section. Cashiers are lazy. Twice I asked them to look up my points card with but they refused.
Hood selection of products, but you seem to pay more than other stores in area. Good rewards program.
I love shopping here, it's a wonderful store. The staff are fantastic and always willing to help you find everything you need.
Nice big shopping center.. Clean and organised
Very good shopping store. Staff are very pleasant and eager to help you
There was hardly anything on the shelves. I went for a box of pc coffeebut there was none to be found. Disappointing
This place has everything anyone could want or need! Organic & Ethnic food selections are the best in the city.
(Translated) Shiti (Original) Shiti
Good location with good selection of groceries.
They have everything that is in American stores. But they lack the more Finer Things like blue cheese. But the prices are very outrageous compared to American foods
Lots of variety and would rather spend money here then American Walmart
Everything I needed, not nearly enough cashiers though, so be prepared to wait in line for quite a while with some really grouchy sweaty customers.
Veg and the fruit ,and the store layout.some of. the meat prices.
Good prices, well stocked in all departments, helpful staff.
Biggest and Best Canadian Tire I have been in. All your hardware, camping and auto needs are covered and more.
Has most things i need
I shop there all the time. Many tills open so check out is speedy. Great staff and prices are reasonable
Click and Collect staff are always soooo friendly and sweet!
Pretty good grocery store... They usually have what I'm looking for. Sometimes they get busy, and run out of stuff, but I'm not going to hold it against them!
Busy place. Nice and clean. Love the fresh meats and bakery.
I absolutely love the Superstore!!! Helpful workers who are very courteous and professional. Friendly cashiers and always quick to resolve any discrepancies. The bakery does excellent designs for birthday cakes and always what I ordered. My favorite part is collecting my PC points, for the stuff I would have bought anyway and cashing in on free groceries!!!!
I went here to deal with my pc mobile issue and the manager was excellent friendly and extremely helpful. She took my stress away.
In my experience one doesn't go to Superstore expecting good customer service; Penticton is certainly an exception. The staff has been friendly and accommodating. Great prices and points help too.
Clean carts, competitive prices and efficient checkout what else can you ask for.
i love shopping there there produce is always fresh and there meat is the best
Clean store, friendly staff, stocked shelves.
(Translated) Has everyone wanted it. I went to buy camping things. Specifically a bear alarm. Very friendly staff (Original) Tiene todos lo buscaba. Fui a comprar cosas para acampar. En especifico una alarma de oso. El personal muy amable
Reasonable prices, helpful staff. Thanks for being there!
Found king crab here but super busy
Love Superstore......you can purchase everything from grocery items, to household items to clothing and everything in between
I have no idea why you would buy groceries at Walmart when this store has better prices, better parking, better selection and way better staff.
The shelves were bare. Fresh produce was non-existent.
It's a bit too big for me to walk in the store and try to find what i needed. Just wish I knew where things are on the floor. Didn't see anyone for help...!
Good place to shop. Wide variety of products and prices are good.
Wow it's nice to see you follow the ontario rules about wearing masks while in doors i was just there and a lady and her two kids shopping and no masks at all on any of them apparently your so corporate that the rules don't apply
Nice atmosphere, helpful friendly staff
Good prices for the area. Missing a ton of inventory when I was there on a Sunday.
Probably the most complete supermarket outside of London, everything is here. Nice to see Joe Fresh, and wine on hand, as well as drycleaners, pharmacy, even healthcare. Good selection of fresh and take-out foods, as well as meat, fish, deli counters. I rarely feel the need to make the drive to London for groceries. Checkout can be busy, even with self-checkout available. Good all-round destination.
So many grocerys. So many lines.
Basically a more expensive Walmart. The bank they have is good if you don't like monthly fees.
Awsome
Good selection in produce section . Quick service at register .
Good place for grocery.
Terrible management and customer service. I walked through the store and found tons of expired product and even mold underneath a few things. I also walked past an employee and a manager having a conversation and the manager was putting her employee down pretty bad and the employee seemed very discouraged. The health unit definitely needs to pay a surprise visit to this store.
Shopping
I prefer shopping at Real Canadian Superstore, I really enjoy their garlic bread, the bento box, my daughters and I treat ourselves once in a while. The prices are reasonable and good quality. Thank you for your outstanding customer service
The in store shopping is great, but the online shopping with pickup option is impossible to get onto or setup. I spent an hour online and still can't get on account to work. They really need an APP for this.
Was extremely disappointed during my visit yesterday. Produce was a joke! Rotting apples and oranges. I was struggling to pick through and find decent fruit and veggies. Didn't make it to the meats as I expected the same quality as the produce.
Lots of selection no matter what you want to buy. Household, clothing, gardening items. The store is always clean and the staff is friendly.
Not bad on the prices, but I'd recommend being careful with best before dates on various products.
Awesome store, good prices and selections.
Lines are manageable. Staff is nice and effective. Store is clean.
Well laid-out. Very open and easy to find everything needed
Make price clearer, actual item price so small you can't read and assume large price tag
Typical grocery store. Lots of variety to choose from. Parking can be tricky during the day as it is located in a busy mall
We just tried the new service of order on line and pick up. This is the best thing ever. They brought our order to the car. And we're so accommodating. Nothing was too big a deal
Amazing store with anything you need and prices are great. The staff are always friendly and parking lots quite clean
Great place to shop & lots of great deals. PC express is an awesome service as well!!
A solid store with a good selection and a very nice staff. This is my go to grocery store, and I love adding up what I save. Gave them a little deduction for the lousy Thursday selection.A little tip for the guy who thinks they are expensive. Had you read the news in the last couple of years you might have known and there was going to be a world wide spike in food prices of all kinds. And holey smokes they were exactly right. It will not be going down soon but the Superstore has nothing to do with it. 'I have been watching it for about 6 months now, a steady creep up. I could tell you your bananas are going to start to go up drastically soon and I am afraid, you won't be able to blame the superstore. Had you read the news you might know that there is a serious Banana virus that is slowing spreading around the world. The Monarch banana (that's what you buy in the stores) likely has less that 50 years left and scientists are furiously working on a virus resistant strain, with little luck so far ( a simple google will confirm this). Things are gonna change folks and by and large we ain't gonna enjoy it.
Used to love it. Now not so much. Better prices elsewhere and don't always have what I am looking for.
After years of price fixing on bread, they offer a 25$ gift certificate to compensate people for their fraudulent behavior, then proceed to request utility bill and drivers license copies to verify identities. The problem is that they're requesting the personal info from people who are PC Financial credit card holders and PC Insider subscription holders. MORE than enough info to verify identities. They're making no effort whatsoever to utilize any of their own data to verify the identity or address of people. Not impressed.
Extremley huge, clean, atmosphere that I'd well organized and divided, has everything your looking for, as well as 2 wheelchair accessible entrances with an opening straight to smell of fresh fruit and vegetable varieties as well as a nice large seating area to have lunch fresh from the deli and so much more. The second entrance leads to pharmacy opening with clothing and electronics in full view. Must go to all in one shopping even now with self checkout.
Never staff available if you have questions, and constantly out of stock in staple food items.
(Translated) Mja aa gya padke full njare. Ajo baste chk ke india aaleyo (Original) Mja aa gya padke full njare. Ajo baste chk ke India aaleyo
Always go there for their wide selection of fresh poultry
???? ???? ???? ????????
I love shopping there and earning PC points. The staff is friendly. What I like: Large selection of produce and other products Great cuts of meat that at times go on sale at reasonable prices Spacious aisles What they can improve on: Cutting the melons in the fresh fruit sections without the rinds Helping bag the groceries (sometimes there is no one else in line or both lanes are so full that the cashier can't pass through any other orders and yet SOME don't help with the bagging? Less emphasis on self- checkouts and quicker methods of cashing out with a cashier. The self checkouts are always available and there are always lineups at the other cashes- this is because people are demonstrating their preference and their voices should be heard Get rid of the interesting a looney or token system to make use of a grocery cart. The reason they mentioned was to curb theft but much like the self- checkout systems it also reduces the need for staff (to walk around the parking lot collecting the carts). I feel like if Superstore wants to maintain their reputation as a premium grocery store and not a No-Frills type destination, they should think about bringing back some of the above- mentioned frills.
Always well stocked with fresh produce. Clean and organized. Generally well staffed. Love the new incentive with the app/organization "FlashFood" great way to reduce what would normally go to waste
Cheap smokes
You can find HALA food is there
Check out is always a struggle
(Translated) Of the best prices in the city. I go whenever I need something and for my daily purchases. (Original) De los mejores precios de la ciudad. Voy siempre que necesito algo y a por mis compras diarias.
This store is wonderfully stocked, clean, and has friendly, well-informed staff. Great prices, and product selection. Under normal circumstances, this store would easily be 5/5. Used to be my favourite place for weekly shopping for a household of 4. Unfortunately, they are not taking covid19 precautions seriously enough. On my last two visits, multiple shoppers are not wearing masks, and being allowed to wander the store and cash out alongside people trying to keep themselves safe. Additionally, one cashier isn't wearing a mask while cashing out customers, which will only encourage more customers to go mask-less if they see employees allowed to not follow policy. If the store was serious about protecting the public's health, and the health of their own employees, these people would be denied entry until they complied with the mask rule. I do think this is one of the best stores to do your weekly shopping at during normal times, but cannot say they are taking customer health seriously enough during this pandemic with what I've seen during my last two shopping trips.
Good place for groceries, Canadian Tire behind, M&M food store 2 doors down, Buck Or Two 3doors down, LCBO & Beer Store at the same spot. Pharmacy and clinic available in the Super Store and a small cell phone booth there as well!
I really hate that they don't help to bag our groceries. Even if there is no one behind me in line they will stand there and watch.
Got everything I needed and good service at the self checkout
It's great when they aren't out of the sale items
There automated telephone system is a joke. Just wanted to find out if they were open on a holiday and it took like 5 minutes of listening to the same thing over and over before a costumer service rep picked up the phone. Apart from that it is a nice store, really fresh and quality ingredients and a wide selection. Their regular priced items are a little bit higher thank my liking though. Sales prices are usually decent.
They have the best choice and variety in town!
Friendly staff no short of stuff here they have joe fresh and Pharmacy .
Great place to shop with a large selection of goods at reasonable prices
Clean and well maintained and stocked store but I wish the checkout process was faster
Had some really good prices in house hold stuff worth checking out.
They've rearranged the shelves again. I really hope this'll be it for a while; rearranged shelves translates into longer shopping trips as I go in circles trying to find the things on my list (that I put there in the order I'll find them in the store for efficiency's sake). The only good point is that I get more steps on my pedometer as I relearn where things are. I like RCSS's competitive prices but can't understand why SDM's prices aren't the same, since they're owned by the same company. It's ridiculous how much more expensive many things are at SDM compared to RCSS; often 50%! I'm not sure if they treat their staff very well, either. I've witnessed grumbling from a few - one for being told she wasn't wearing her hair right, another told me to lie about the number of limes I bought, since they're overpriced (I didn't!) and a general sense of unhappiness; rarely big, bright smiles and happy voices. So overall, RCSS is a great place to shop with the best prices, decent quality meat and produce, and much of what you need in one place. But there are a few areas of improvement to work on. Oh yes, and clean the floor of the cooking school - dust bunnies everywhere and sneaker skid marks all over the floor. Makes you wonder...
Best place to go shopping. Clothes and food all in one place. There employees are unionized, and i believe a workplace deserves these rights.
Burned by exploding battery from electronic cigarette while walking into the store. All the employees were very helpful until the paramedics arrived. Thank you.
Very organized. Haha it is like walking into a new store where you don't know where everything is but there is always a staff member to help you out
Great selection of different items from all over the world and lots of great ready made or easy to make things from PC brand, electronics section is a little bit skimpy but I guess can't expect a huge selection in a grocery store first store but overall clean and tidy and good staff all around.
I just moved from NB. Back home they had a "kitchen" type thing that you could. Order quick meals. I really ed loved the chicken tenders that superstore makes, but to my disappointment there were no such thing here. No one seemed to know much of anything I asked.
Similar to BC stores
Great prices. The gentleman in the bakery was very helpful..he was very polite. Easy to find everything I needed.
So this is for the clinic that is located in the superstore, today I brought my 9 yr old daughter there just before 9 am, at 11 a young woman with a 2 yr old walked out from the back with a face full of anger as she did her best to kindly inform the rest of us patients waiting that the doctor had not seen, no one could find him and she was going to a different clinic. We had seen the doctor while she was in the back, he was talking out front to some ladies about having his waiting room extent ed. This doctor clearly has no concern for his patients.
Price of PC Prime Rib 8 pack burgers went from 10.99 to 15.99, last bought them in August, that was a big jump.
A huge selection too choose from here. It's only downfall is customer service. The lines are barely ever all open and the line ups can be brutally long.
Great place to satisfy your hungry stomach. Whether for a simple meal for yourself or a elegant feast to feed the community this store has just about everything you need. The produce is usually good. There is a variety of other things at the store as well: glasses, sushi, seafood, prepared foods, etc.
Loved the selection
Good produce, store layout is a bit messy and poorly labeled. Biggest complaint is their pay per use carts and lack of service. Not only do I have to find change to pay for a cart for the "privilege" of shopping there. But they push for self checkout and there are zero baggers. So return your own cart, ring up your own food and bag your own food. This is why Amazon is winning because f there is no service at the store, why bother going to it?
They have recently remodeled the store. I enjoy shopping there for the fresh baked goods!!
This is a prominent chain of stores in Canada and one branch is in Sudbury. Here you can find a variety of vegetables , meat products , seafood etc. You can get a variety of grains ,rice , wheat in various forms and preparations. The customer service is also good. We happened to go to the store on a day following three days of leave and found very few vegetables and practically no tomatoes. It was in the end of June. But this was the first time for us to experience such a thing.( This was in Sudbury ). I have been to the real stores in different places in Canada and have never experienced this type of shortage.
So many new cashiers who don't seem to have proper training. Their saving grace is quality and pricing.
Best prices in town. Some items aren't in stock but wtv I can find substitutes. Cashiers are fast.
Pretty average as far as supermarkets go. I definitely wouldn't buy cheese here ever. More than once I have made it home with cheese that crumbled when I tried to grate it. Vegetable section has always been a skip in my opinion.
Just like my Real Canadian Superstore back in Kitchener, Ontario!
Good variety and helpful staff. Pharmacy staff are exceptional, very professional and helpful.
It's alright,lots to chose from, new expanded health section is great.
Good
Usually really busy but definitely easy to find items
It's what you can expect from a typical Superstore, usually crowded but the staff there handle the lines well!! Always somebody around to help you find something to!
Good prices but this store always has half filed shelves. Most things sold out. I know its the Yukon but trucks should come sooner than every 6 weeks.
Clean store with a great selection. Only 1 cashier at the time and was not impressed.
An apple is an apple, where ever you buy it..but the staff..there is why people shop superstore.. Josie? Phenomenal..I wish I knew his name, a young bald man..again..phenomenal..in fact, all the staff I know there from shopping are kind...and exceptional..not because they have to be, but because that’s who they are.
Outstanding service and do not discriminate those with exemptions
Fast service ,friendly and cashier kerri very professional.
Sometimes a little more pricey than, say, Walmart, but tends to have a more stable selection that doesn't run out every day or two.
The worst customer service rude and not accommodating, I am starting a new biologic Med for my RA said it was too much of a hassle to get it in.....I will never deal with these idiots again.
This is my go to grocery store. The stock is alway decent and they have short lines at the till most of the time.
A huge grocery/ department store. Besides the food it has a pharmacy, dry clesners, wine shop, household goods, electronics snd clothing. They carry seasonal goods eg lawn chsirs, canapies etc. The fresh food is great. Good selection of organic foods and supplements. Friendly staff. Huge parking lot. Accessible. A bit pricey compared to other grocery stores but u have the convenience of the other items.
This location has great produce! I enjoy the selection of grocery items as well as clothing and houseware. I was once charged the wrong amount for the item, and customer service quickly corrected the error with an additional credit for the inconvenience. I'm especially impressed by their response to the covid-19, adhering and adapting to health precautions.
They are Amazing products in this store. All your essential needs including glasses and medical center and Covid tsting
It's a one stop shop for pretty much all you need. Clean and organized. Grocery carts require a looney to use.
A big supermarket, literally I can find all here even the rare item of fresh ingredients i.e curry leaves and variety of tofu. They also serve great selection of fresh snacks dumplings etc The staff is friendly and accommodating mostly the item is sold o it quickly but that doesn’t stop me to competing back again or even ask when it refill hehe the atmosphere and the people just great to do your groceries here The cart sometime stuck and difficult to use the just push hard 1dollar throughout and don’t forget to collect by return the cart in place
I always find great deals here. I really appreciate their student promo for PC points. While it was raining, I also had one associate named Eric offer to return my cart to the corral and bring me back my $1 deposit. He was very kind.
It is a supermarket!!
A clean and bright Superstore. It's not as big as the London ones, but it's big enough. Just about exactly right. This location also offers online ordering and pickup.
Nice staff and a clean store. I find the produce is best eaten asap!! Unfortunately there tends to be people harassing me for my cart looney somewhat aggressively. I find it very intimidating.
THEY DO NOT ENFORCE PANDEMIC LAWS! They allow people with NO mask into the store and hesitantly start moving when other shoppers aggressively push for safety rules to be enforced. Avoid this store if you value your health!
Love this store! An amazing produce section filled with a wide variety of fruit and vegetables. Great prices and friendly staff.
Run of the mill
They have most of the selection that you'll be looking for as far as food goods. Their butcher is great! Having to always bring a looney for a cart is annoying and why they are getting three stars instead of four here. The staff are typically helpful, and a special mention to their express pick up staff who are always nice and polite. Ample parking is appreciated!
Has absolutely everything and i get money off my groceries when i save up my PC points!
It is, well, was, a good place to go for basic groceries, but since COVID19 the shelves have been mostly half empty with great loss of variety. One won’t be getting all that one wants/needs til this pandemic is over I guess. It’s not a bad store, just not so good times. Update! Shelves are much better stocked now.
Good but quite a large store to navigate. I use this store as the next Superstore is 100 klm away. Parking lot here is shared with other stores and again can be quite difficult to find a spot especially during holiday shopping.
THE. Best place to shop if one compares prices & knows their prices! (NOT for EVERY item on the shelf however!)
(Translated) Gone (Original) Ido
Good store. I usually find what I need and for good price.
Prices are too high for most products when you can get the same items at Walmart cheaper. I find alot of their fruits and vegetables go bad fast too. Their meat selection is pretty good.
I lobe how they have some stuff here I dont have to go to London for! Clean, friendly staff and seasonal section.
did the order online and pickup at store. super friendly and very nice
Great staff, pretty much has all the groceries you need, with a selection of ingredients of different cultures. Best place for asian ingredients if you live in st. Thomas.
Great store with a huge variety. From food to clothing and anything in between like electronics, flowers pretty well a 1 stop shop! Also great staff!
Nice store but not one of the items that we wanted.
Always love the freshness and selection of fruits and vegetables
Was good as always, but no suckers or my favorite hard candy :(
Good selection of fresh produce & very competitive club size prices. Very clean store.
Clean and spacious. Good selection of health foods.
Store sometimes looks alittle disorganized and they are constantly moving products around so it makes shelves look empty. Still decent selection though.
Love the selection and the prices! Good customer service too!
The stores are doing the very best they can. I got in, picked up what I needed and was put the door. Everyone was cordial and no issues
Wide range, moderate prices, but confusing lay out. Staff not always knowledgeable or helpful. Long waiting times at the tills
Clean and well stocked. Produce is not always fresh.
Never enough checkouts opened....
They have everything you need and the price is fair and everything is fresh.
My favorite place to shop by far. SO much selection and everything is so fresh!
Very nice clean store staff was very helpful and friendly.
Love this store . Very clean and organized . Love the wide variety of plant based options this store carries. Staff has always been helpful
Main store ok. Don't go to seafood section around 6pm staff on break and no one to help. Had to go to customer service to get any help. Wait until 6.15 at least.
Shop here most of the time,service is great,prices are execptional,Bacon is awesome price,love bacon.cashiers,Ladies are very super kind.
The clerks went out of their way to help me find a sweater then the cashier put me first in line when she opened
Big supermarket, nice people.
Needs more tills open after 5pm.. when the "parent" rush happens.
Can be hit and miss with products. Prices are pretty good.
Great selection in all departments. Fresh is fresh, quality meats and vegetables.
Does anyone really "like" Superstore?
Poor quality produce, middling meat section, but the rest of the merchandise is well-priced and well-stocked. President's Choice-brand items sometimes offer different and interesting (but not always good) variations on regular grocery-store fare.
This store is generally out of stock in many items but today was the worst. The produce department was despicable. I wanted to buy a variety of mushrooms, except for your basic white or brown they were well past their shelf lives. No kale or parsley. Nearly expired cilantro. Mushy red onions. I wanted to make sushi, no dried seaweed. I saw so many people walking up and down the aisles looking for products just like me. The prices were higher than No Frills and even AG and BuyLow in Osoyoos. Walmart has a night crew that stocks their shelves. Walmart consistently has better selection and value. Shameful
It's nice that they are open later than most grocery stores, but they don't restock very well in the evening. So at times when I can only go around 8 or later, they don't have a good selection of fruits and veggies.
Layout is very difficult to find items quickly. Cashiers are not always friendly even rude at times. Challenging to find staff to assist with questions and often are not helpful. Over priced. Many rules to Price Matching. Not a lot of variety.
The one stop shopping place ... Need it , it's here
Beautiful store. Everything is well organized and there is a great selection of hot n ready foods to eat.
Always out of two thirds of my list. Love their store brand coffee beans!!
Excellent store to shop at for decently priced meat, seafood, as well as fresh fruits and vegetables. I appreciate that it is bright and clean and that there is a self-checkout option.
If you are lucky enough to run into a staff member on the floor and ask where a product is, they point to the area where the product might me. They never walk you to the product. I will say that they have finally added more cashier's during the busy times.
Tjis place Always has what I need
Click and collect missed two bags thus I had to go back across town to get. Costing gas, time, and ice cream melting time
Great selection of vegan and organic foods. Not a lot of waste free options.
Depending on what you are shopping for it's usually cheaper than Walmart.
Usually have what you're looking for.
Great customer service, plus I just love President's Choice products.
They lat to many people in during covid lockdown in my opinion
They are often out of what you are looking for, but their prices are the most reasonable and they have the best point system of any grocery store in town; so, a hearty meh from me.
This store has some absolutely amazing stock, and is very well organized! However, there are quite a few issues. For one, each time I have gone here the customer service is never very good. The cashier's are usually very unfriendly, which lead to me to using the self checkout each time I have gone. However, today when I used the men's bathroom I saw something aboslutely repulsive. There was feces spread on the walls next to the toilet, and on the baby changing station. The bathroom looked like it had not been cleaned in a long time regardless, as there was toilet paper all over the floor, and just did not look sanitary. I have a attached pictures of what was on the walls. If I did not see this, my review would be 3 stars, maybe even 4. However, this is just so gross and is public health risk.
A bit expensive but nice store
I went to the St Thomas location today specifically so I could get things i can't get a my own small town grocery store. 6 things I wanted to get and not one of them were in stock. Sesame oil, oyster sauce,grands biscuits to name a few .. not impressed at all.
Overall I love superstore as I can get the bulk of my weekly shop in one place. I have been shopping at the penticton location since it opened. Most of the staff are polite and exceptional there are a few with a superiority complex who act as though I've stolen something. Not to mention a penchant for insipid gossip. I hope to avoid the shifts they are on.
Some good deals and the staff were friendly.
Always well stocked ,clean and good prices. Never a real long line
Great prices. Big selection. This little bird in their rafters likes it too!
Since they got rid of most of their international aisle, we have go visit 2 other grocery stores to complete our grocery list. I like having joe fresh in the store, and the home section too. However, the superstore frequently runs out of products. Half the time, there is no chicken, or any other specific product and they it’s indefinite when it will be in stock. I guess that’s quite normal with grocery stores. The staff is friendly, the points program is a plus and I love that they obviously have PC brand. Please bring back the international aisle though. At least chili sauce!
Groceries groceries groceries! Its the place to be! Helpful staff organized shelves and fresh fruits and veggies. All conveniently in one place!
Love this place.
Really don't like having to pay for carts. Went there unexpectedly so I had to carry out a printer.
Very difficult to find quality meats in the evenings.
Quite disappointed with this experience at the Sudbury location. Bought an oven safe dish and after a month, the glass top cracked. Brought it in to replace the lid ( unfortunately didn't have the receipt or box but the PC logo is clearly marked on the item) and was told that there was nothing they could do and to call Presidents Choice directly. We only wanted a replacement lid and, as I work in retail customer service myself, felt this was unacceptable. Not happy with the Sudbury location level of customer service.
Well spaced out and can go shopping till 11 at night. I love it with no crowds
Did a very nice job with the renovations. Always have what I need. Wonderful staff.
great hours great selection great Staff! the only bummer is inability to easily acquire a cart, and the super long walk to get a green basket. forced to dash and grab whatever you can carry...like a damned Gypsy.
This place would be amazing if there prices weren't so jacked up.
This store is open late, so I prefer to come here if I'm just looking to pick up a few things instead of going to a Mac's which are a little overpriced. Store is clean, staff is polite, service is always good.
Staff are friendly and helpful but there's not enough of them...produce could be fresher and more robust..I sometimes suspect it's a dumping ground for outdated produce from stores located in cities with a higher cost of living..also don't like my favourite brands being replaced one after the other with no name products. Update: produce has seemed fresher lately (11 mo. after 1st review) however, it could be considered a scam tactic that, consistently, with onions I can buy one the sz of grapefruit for $2 lb. , or, to get a small one I have to buy a bagful. This goes for potatoes frequently also. Basic flavouring for "economc" meals will add $10 to the pot. Have to go to another store for these items now. (Btw, proper cold storage in apt.s not possible)
RCSS is a great grocery store that has everything you could ever need. Fast friendly service. They also take great covid-19 safety precautions.
Big grocery store, good products selection, but always crowded
Good variety bot very fast service but low prices basicly what you expect
1 big boi of a store. Lotsa stuffs, prices are reasonable
Shop here regularly. It isn't uncommon for them to run out of West Coast Blend Coffee. I have used click and collect a few times a they have not had a least a few items. What was substituted was always more expensive, in fact a lot more expensive. The idea of having someone do your shopping and you just have to pick it up is a great idea, but don't let them substitute anything.
I don't like the store layout at all. It's too pricey as well. Not my first choice for shopping but I was near there.
Huge store with huge selection of products and fairly good prices. But the store is often understocked and shelves are in disarray. Store is often a mess.
No one is wearing masks. Hello. This should be mandatory. COVID 19
Love that they do the shopping and we go pick it up. Gives us some much needed family time for more fun things! Thank you!
Great place to shop but just wondering why they don't enforce wearing a mask. Was there today and some people had no mask on and they did not look like they had anything wrong with them it was like they just did not care about others. Just makes you wonder and it's such a small gesture to help protect other people.
Good prices and friendly staff. Food is of excellent quality.
No question the best prices for groceries in Penticton and the southern Okanagan. Shop Canadian and save.
This is a awesome place to get things you need love that they price match their items.
Not always the best place for fruits and vegetables, but great store otherwise.
It’s a Canadian tire.. great place for cheap tools and camping stuff
Clean and well lit. Staff very friendly. Pop by the banking centre at the entrance b4 you shop and get your PC points special discounts and extra points loaded before you check out!
You can always find south Asian cultural foods from here.
Prices are a bit too high. Not everyone in this area can afford to pay $ 8.00
Better store then the one in Toronto
Love this store!! They have a wonderful selection of No Name items, which my family and I love better than named brands!
Wouldn't accept a return of the "pre cooked" PC burgers as they had left the store. They were left in the garbage and I'm now 30 dollars poorer.
I really like how fresh the fruits and vegetables are. It is a bit overpriced but you can also find some good deals.
Five stars for the store manager, pleasant, helpful and genuine, unlike most stores in north bay, nice to shop here. A lot of empty shelves and fruit was sad, but otherwise good with lots of different variety.
James irvine
They are horrible .first it filthy and the service is terrible
Great selection. Everything you need, you can probably find it here
My go-to place for my groceries! Items are labelled well, priced well and never have I had to ask someone where I could find something as the layout and directions are self explanatory. They even have a good selection of ethnic food that rivals any other large store in Sudbury! They have ample parking spaces and even has a pharmacy attached! The wine shop is a good addition as well!
Terrible. The set up for cashiers doesn't work properly. Lots of shelves empty. Produce price labels are deceptive. Big Canadian splash at top of label but read the small print, to find foreign, or even worse, multiple foreign sources identified. Where did the produce actually grow?
Great place for grocery shopping. Everything fresh. Almost everything available here for daily use.
Not where I shop most day but still have some good deals
This is a good store, but like a lot of stores they have less stock. I was able to find what I needed. You have to bag your groceries
I was assisting my daughter with her grocery shopping. The store seem very sufficient.
There are decent ethnic and health food selections. Best value overall.
Well stocked but not enough cashiers at times.
(Translated) Good shopping (Original) 장보기 좋음
I love the Express Grocery pick up. It is very convenient, and the shoppers do an excellent job. Produce is always fresh. Meat is always good, also.
Not too much on the shelves. Is there a pandemic or something??
Margaret is a superstar! Not only was she speedy and efficient, she complimented my friend and I on our geeky attire and even gave us a token we could use for the carts in the store because we didn't have a dollar!! So kind and professional! THIS IS THE SERVICE YOU DREAM OF!
good prices
No hand baskets, dollar carts and no Change machines. I guess they don't want us to shop there
I used to go there all the time, now I find it too inconvenient to try to find a dollar to simply use a cart. Most people don't carry change anymore. You lost my business because of this.
Good reasonably priced food.
Awesome point system
Had everything I was looking for when all other grocery chains were sold old of what I was after
Shelves stocked and not over crowded
This place doesn't really even deserve 1 star! They are always out of everything......
Decent prices and great staff. Shopping is easy and comfortable to get around.
Racist
Generally clean and stocked as well as anywhere else during the pandemic. Produce staff are very accommodating when I ask for something that is empty on the shelf. I like that staff have thier names on thier shirts. Good deli and meat section. I like that they still price match. Generally well organized and I don't usually wait to checkout, but I also shop at non peak hours to avoid crowds. I like the free item when you spend so much. I appreciate the knowledgeable staff in the wine store.
Mostly have what i'm shopping for.Self checkout, great convenience for only few items to pay for and to avoid long waits when short on time.
Superstore has lots of variety !! Nice place to go grocery shopping ????????♂️
Overall you get help when you dnt need it but when you do nobody is in slight .Another instance I wanted a specific item one employee tried to help he understood the situation couldn't make a decision but pointed me to the manager of that section. After speaking with him his tone and demeanor you could tell he hated his job and couldn't care less about helping.thumbs up superstore for driving customers away
Hardly ever any lines here good selection for a town so far away from everything
Good prices, friendly staff, incredible and awesome PC Express employees!
Clean and so organized
Watch for the desks they are usually very good deals!
Great store. New shopping carts are a pain for us "cashless" guys as they unlock with a looney.
Would not recommend. I got 300 pictures printed, which were all out of order, wrong quantities and had vertical lines all through the pictures. The guy told me he didn't notice and he would reprint one, called me a week later to tell me he lost the pics. Spent $70 on useless pictures.
It's my go to store
The produce is of top quality, and they price match all the stores in the area, including No Frills and Giant Tiger.
Great service and prices! Very clean. Love my PC Optimum :)
In the old days when you used self check out there were shopping bags at the check out for $.05 ea. They have now removed the bags and a staff member approaches you and asks if you need a bag. If you agree, they add $.05 to your bill. So.......I am doing my own work checking out my groceries but you are so cheap you want to make sure I hand over my nickel for your $.05 bag. That sounds like you have the accountant running the business. Even Walmart doesn’t do that. Talk about cheap!!!!
Staff is friendly it is clean and everyone is helpful
I can always find what I want here. The service is good and the store is clean.
Prices are average to higher than some other grocery stores. This store had issues keeping things in stock, at least the things I tend to purchase. It's a convenient place to shop for groceries if you happen to be heading to Walmart anyways.
A lot of items are sold out by Sunday. For a weekend, when most people shop, selection and quality of produce and items is extremely poor come Sunday. It is as if they do not care to restock anything.
Pretty not bad as per usual.
A very clean, well kept store with a great meat section. I refuse to give it full stars for one reason only. They make you buy bags for your purchases.
I was looking help, to find my grocery. The duty manager name SEVAN was very friendly and helpful. He provide a very good customer service. I love to do shopping with super store..
The best of superstores. When Im out of town I miss this superstore for how clean and well kept it is. Best produce in town for a great price.
the store is bright & clean, I found what I was shopping for. there was no lines and quick check out
Large grocery store. Has most items. Kind of too big if you miss something and have to back track.
Really chaotic when I went. I was a little surprised to see that there were no arrows to indicate direction in the aisles etc. Staff is really nice but unfortunately it doesn't fully make up for a lack of what has become standard protocol in other stores.
This store is open while the other stores in the area closes. It has all items needed for everyday groceries and home supplies
I love going there. They have things that other stores don't have. Their sushi is amazing.
No problem with them and shopping in the store
This store has by far some of the worst customer service skills I've ever experienced. Seeing the average age for staff overall is mid 30s you'd expect a higher level of expertise and professionalism. Not the case! I experienced tonight Amy, a store manager who has never once smiled in my 10 or so dealings, deny me the bathroom after paying for my groceries. Even after explaining I had a bladder infection. It was 1102 store was closed. A simple act of customer service goes a long way. So do smiles. I won't be playing count how many workers at this location smile anymore! Please try counting and you will find yourself also finding a store where people enjoy their jobs and love helping the customer still.
Very clean and roomy. Nice selection and decent prices.
I find some things are not fresh. Always smells like bad oranges.
Less quality,
Good prices but their produce leaves much to be desired and are often sold out of most items unless you are able to go at opening. And if you do happen to get yourself there for opening, you're often left to shop around pallets of items. The cashiers are polite and friendly and doig their absolute best, the online ordering leaves much to be desired as they often get the items wrong or select produce which is either rotten or on the verge of it. The management needs to get it together to provide better training to the staff on these matters
Pretty good store clean and there's nothing that they don't have and price reasonably
Store is messy and rarely stocked.
The store is a super store. Good selection of multiple goods!
Great grocery store. Prices are reasonable and self check out allows for no lines and easy in and out for quick shopping.
We are not very pleased with the quality of produce. It seems to happen a lot here with recalls & especially on romaine lettuce . We purchased a cesear salad from the salad bar & we got an email after the salad was consumed that there was a recall on this product. My husband was sick for 2 - 3 days, this should have been dealt with sooner. Very disappointed in the quality of food here. We might just have to drive to London from now on.
Went into this store the other day and they allow people to not wear masks in this store! Will not be returning to shop here.
Overall great experience, I love the social distancing at the cashes but should have one way aisles.
Always able to find what I'm looking for and everything is fresh. Employees are very helpful.
Good store...just gotta remember to bring anloonie for the cart...
I would prefer to do my grocery shopping at RCSS St Thomas but when I see that the staff do not have to wear masks, even when stacking produce, I do not feel comfortable shopping there anymore.
Found everything what I was looking for!!!
Masks and distancing are "Mandatory", but the management has decided to not monitor or enforce the policy. Compliance is poor, significantly worse than in competing local grocery stores. This is reprehensible, given that the store is advertising based on the mandatory policy. For shame.
not under Reg McDonald / carol McDonald should be I have been to your store 3 times to get something from the bulk dept/empty empty like really I love your store/ but really carol mcdonald
Overall good selection of product, with a large Joe Fresh section and beer available and The Wine Rack also makes this place a good one-stop shop
Staff are always very friendly and helpful ????
Nice big store people were friendly
Friendly staff, lots of selection. Very good music and nice and cool. Things are very reasonably priced.
I do most of my grocery shopping there. It's cheap and good quality.
The integrity of the staff here is absolutely worthy of five stars! I foolishly left my tablet on the lower tier of the cart and walked away. I was partway home before I realized my mistake. I return and asked a young man who was rounding up the carts if he had found a tablet. He said he did and he gave it to customer service. I was so floored, I hugged the young man and thanked him endlessly. I seriously do not believe I would have had the same conversation had I been shopping in a certain nearby store which shall remain nameless. I got my tablet back and I can tell you people, the staff at this Superstore are truly GOLDEN !
Still shop there often, love the points/ price matching, and they have my favourite cashier working there...but....I really want to see improvement. Please dont try to sell wilted tulips for $6, need more variety of greens, shelves need filling, day old vegies shelf not worth looking at (too poor condition) and need more high end food ex. gruyere cheese, almond paste for Christmas baking etc.
Good
One stop shopping. Always have enough staff. Optimum points.
Got all kinds of good groceries n a cheaper price
Good place!
They almost always have everything I need, however prices are on the expensive side. It is a good 1 stop shopping trip.
Super inconvenient that you no longer accept cash at self check out. I don't enjoy using my card for 1 item
The sign most not off been big enough they still over charge me after having someone check the price. Then I had to go back to show them. After they took the sign out.
The receiver here keeps the doors open. Keep up the hard work guys and gals!!
Horrible place to shop. Lables/prices are always incorrect!!
This store is always clean and well organised. Cashiers are friendly and Customer Service knowledgeable.
One of my favourite places to go grocery shopping. Very clean, great fresh foods and great staff.
They price match so long as you go to a manned checkout. Good variety of food, organics, clothing, housewares and general hodgepodge.
Big clean grocery store which carries most anything you wish to eat. Friendly staff.
Rarely out of stock. Friendly and helpful staff, especially in produce, which I go for often.
Many times, I have felt that I am pushed through the cash register like cattle. They don't care whether or not you are still packing your order. They check out the person behind you and then they start on the third person, putting their groceries in your area. At the ends of the cash, there isn't enough room to move easily.
Not always a long wait when shopping. However I find the produce is not always as good as you would like.
Got a bit of everything, though a bit on the pricier side. I personally prefer Freshco but it has special products others don't carry.
I spent a hour doing groceries and couldn't find the end of a line to stand in. I have walked away from a full cart three times because of lack of open cashes. I no longer shop there. I wish the staff the best!
Great service (most of the time) cheap groceries and price match is always helpful. Great selection of everything from food-clothes and all in between.
Well stocked place. You can almost get everything you need.
Great customer service, a lot if options and easy to navigate... the down side is that their prices are more expensive then other leading grocers.
(Translated) Well-stocked shop! (Original) Gut sortierte Laden!
Looking for fresh produce? Don't come here. They have the worst selection I have ever seen in a super store.
I simply wanted to know the price of gas... I was redirected to the gas bar where the lady said "I can't disclose the price of gas over the phone" ... long pause ... ok ... bye ? ???? go to COSTCO instead !
I didn't have any actual cash so I couldn't use a cart. Verrrry disappointed
Good variety , quick in and out
Went in to buy chicken tenders. Multiple staff kept trying to get me to buy a deal. I didn’t want the deal. They told me 15 minutes for the tenders to be ready. I left to continue stopping, I came back, and they said because I had left, they were confused, and hadn’t cooked them because “it’s a waste”. Thank you Natalie, very much, for wasting my time today:)
Largest selection of groceries in Whitehorse, but sometimes shelves are without stock.
Best Store to shop at!! Just moved here and already saved 60,000 PCPlus points in 2 weeks--that's $60 in free groceries! All stuff on sale or at good prices and they follow the things I buy and give extra points too!. AND THEY DO PRICE MATCH! Very competitive with other likewise stores in Penticton. No need to go elsewhere when they are helping my budget!! 4 stars only because not all items listed in flyer are brought in to this store. Wish there was more Organic food so I don't have to go to another store to get organics. Thank you Superstore for having such a wonderful store to shop. Very çlean. Exceptional staff helps out to make shopping easily.
Great service....thankyou so much...very helpful..????
Shelves are often bare. Hot deli often closes early.
Clean store lots of selection. Long lines, credit/debit down and not posted on doors before doing your shopping... Produce doesn't seem to last
Ok for most staple items. Disappointed they do not carry more Canadian and local foods. Have to go up the road for this.
The requirement of a loonie coin in order to get a cart seems outdated...
It has the best prices in Penticton. However the shelves empty out quickly on sale items.
Great curbside pickup since this pandemic started. They work so hard. Thank you
Was at the Sunday parking lot sale. Always lots of interesting and one of a kind items.
Love shopping at the Superstore. Always a great selection of fresh fruits and vegetables. They could use more checkers because it is always swamped.
I like this store, it always has a great selection and is well stocked. The thing I don't like is how you need a dollar to use the shopping carts. I rarely use cash to pay anymore so I rarely have a dollar to use, and because of this I've had to use a different grocery store.
Fresh local produce today❣
Fair pricing...nicely laid out..lots of parking and carts dont require a quarter. Got some good deals and no wait for cashier.
I was very happy to visit your store today in Whitehorse, Yukon. I found it very clean and your personnel very friendly. I asked one of the girls who work at the store about my Credit Card from the chain and she was very helpful. Thankyou muchly. Deanna
I had a great time shopping here everything was very clean and ordered nicely no employees were hassling me to check out their latest products unlike Costco that Costco I tell you it's a doozy
Always very long lines Most expensive groceries in town
Every now and then there is an error with price at the till. Be sure to keep an eye on it. If you buy multiple of an item and there is a price discrepancy, usually you get one of them for free. Collecting PC points, I find, is a lot easier and quicker to redeem than other stores offerings. Your mileage may vary.
Very nice grocerie store the prices are great and so are all the fruits and vegetables. They price match pretty much everything, and the employees are very helpful.
Stock levels of basic items could be improved. Often hard to find some items.
Good service, good selection and right nextdoor to Walmart, best shopping for our small town.
The store is equipped with every household needs and very clean restroom
Half the time out of specials. Makes it hard to plan a menu when things are not in stock.
Clean and tidy. Also they price match from any flyer
One stop shopping. Excellent quality and many deals to be found. Love their organic/natural food section.
Best place for baby food packs and best price. great quality :)
Great staff+knowledgeable +Good prices+ask if you need help. Bathrooms need hourly check ups- I found it overly messy sometimes.
Good prices they compete well.
Busy, staff seemed friendly enough. I feel like they are constantly rearranging stuff in the store, which can make it hard to find things sometimes. If you think you might need a cart make sure you get one before you enter the store otherwise you will have to go all the way around to the exit, leave then get a cart and come back in. The store can be a little bit pricey but it is still cheaper than foodland for most stuff and carries a wide variety of different foods. Much better selection than foodland. If you are in need of lactose free or gluten free options they have a pretty good selection to choose from.
Clean large well ventilated store, will change to 5 stars when they have taste teasers like Costco, curbside pickup is a wonderful feature
Dirty, unorganized, shopping online was more work than going inside and rarely get a complete order right
Produce section with a lack of packaged salad and NO whole wheat bread! I throw out more rotten food from this store. They seem to sell a lot of moldy and rotting produce. Have spoken to the manager many times and it never gets better. There is a did basics opening here and I think we will be shopping there and at other grocers since the Super Store thinks it doesn't need to satisfy it's customers.
One stop shopping
Where does one start. From the rotting product the produce manager (a tall skinny guy) didn't want to deal with. Fake sales, "on for $5" when the package states it's $5. Mouse traps all over the store. And the most mind blowing was the horrid "I'm better than you" type of additude from one manager. I think his name was Nick. Telling me to stop wasting the employees time, and my business isn't a big deal to even bother with.
Great store! Great location! Great groceries, electronics, household, you name it. Amazing regular store hours of Sunday to Saturday closing at 11pm. Plus the sell beer as well with the same hours..11pm, 7 days a week.
Always excellent products, and their Food on the Go selection is outstanding.
Best prices in town.
I only shop here now for specific items and even they aren't usually in stock. Whitehorse is growing so I find it hard to believe that there aren't more people wanting flax bread. Almost always not on the shelf. One of the biggest reasons I stopped shopping here is items I want aren't on the shelf, produce is better elsewhere, and I'd get a dud shopping cart. Also, the parking lot stop signs aren't placed correctly and I did mention it to the local manager but as usual that went on deaf ears. Liability waiting to happen.
I used to love this store but lately the produce department has had awful fruits and vegetables. I will have to start shopping elsewhere for fresher products.
I love shopping here. The store has everything I want or need and it price matches, which makes it easier to use my "flipp" app.
Great big store. Busy and has everything you can think of. Tidy and clean washrooms. Good customer service and pleasant Staff. I enjoy shopping here and good points rewards system. Thankyous.
Great prices. But for the last 2 weeks. Shelves have been empty. Very poor stocking of shelves. Yesterday. No milk and eggs. Bathrooms terrible. Very dirty. Men's washroom door broken Women's washroom floors dirty No one ever cleans the stall walls. They are filthy
Pretty typical of what I expect in a superstore, although I think this might be the biggest I've seen!
Good prices good service but comeon open some more registers, really?
Good selection great produce amazing meat
It 0k not the cleanest store in town.
Good selections.
Nice store but selection can be limited. Need a loony to get a cart now. Can be incredibly busy at peak times. I prefer Dumas independent downtown to this corporate superstore.
Variety of items. Produce and product selections very good.
Very, very busy...with long lines, however, staff were available to keep the pace up
What a big difference between London and St Thomas Superstores.... I'm completely disappointed... I forgot my receipt at home to return Joe Fresh clothes. In London it wasn't a problem...Never!!! But here I had to come back home to bring my receipt! Nobody knows anything if you ask any questions. Once I asked to scan Mum's at self checkout because they were outside. The young guy said he didn't have any codes for outside flowers... Really??? At least you can call to flower department to find out the code. You, guys, have to do something with your customer service to satisfy your customers. Otherwise you will have more and more bad reviews...
Good selection and variety. All cash registers open on the weekend. Bonus
Wow they had soy milk the was expired in April on the shelf. See better days at this store. Need better management.
Wouldn't return the cycle I bought, there is no way to know if I like it without riding it and after buying apparently used items cannot be returned as I rode it for 5 minutes on their parking lot.
Has to be my hands down favorite grocery store but then again they sell so much more than fruits and vegetables! There's a section l for household items such as sheets, dishes, bakeware, toys and more. The Joe Fresh section is extensive! And I love the bakery and sushi counter.Included in store is a medical facility as well! Most importantly their prices are reasonable. There is also a message board upon entrance with valuable coupons for in store items. Just great!
Hate those long line ups at the grocery store? 10:00 am - 6:00 pm, Sat & Sun all checkouts are open!
Always a blast to be at the Super Store...great bargains, community-minded with students discount night. Management ans staff seem happy and friendly. My boys and I love the deli and snack bar. All around a great shopping experiecne.
I love the variety of food selection Superstore has to offer.
The food is always good quality and the check outs generally move quickly it's easy for one stop shopping as well.
Not enough staff when they open
Prices are good and service is good some blue menu products are good but could cut back on salt on a few of them
Good services friendly staff to help
Once again nice big store , large selection
Great prices
I find SS not as cramped up as.somw.other grocery stores. Also, the prices and selection options here is somewhat better than most spread-out chains across town.
We shop here quite often. Nice and spacious.
It's a grocery store that serves its purpose. Not always the greatest prices but at least they have cashiers and staff
Great place to shop. Lines are kept in an orderly manner and staff is generally really friendly.
Best grocery prices in town. Not well stocked and very few staff. Store always feels a little run down.
Was real happy with service, store is in the middle of a renovation and still serving customers, the new shelf Color is looking very good. Stock can be low at times but it’s still the best grocery prices in town. Looking forward to the finished look. A huge thank you to the team here. Keep up the good work.
They don’t make the line up where you bag your own groceries very clear. Maybe some signage would help to avoid confusion!
This is one of my favourite stores. I can get everything I need at one place. The associates are always friendly and quite willing to help at all times. If I can't locate something they don't just say where it is they take you. I appreciate those little extras so they will always have our business.
The store in St Thomas is excellent. Service is great and produce, their meat and fish are very fresh. The sale prices are amazing and their price matching policy saves me from having to run around town
Great prices, excellent pharmacy, too many empty shelves sometimes and so so produce. Cheapest and best cash back points though..
Great selection. Store is massive, so if you want it, they most likely have it. Has a deli and bakery as well as general kitchenware.
Great selection unless you're looking for slippers for your man
Nice store with lots of produce.
I like the super store pretty good prices on stuff
Always enjoy shopping here... I just find there prices higher than no frills.. I really like how much organic stuff they stock...
Strange that on a Monday much of the produce was wiped out. We got someone that found a box of nectarines to restock. Maybe the pay should increase so people would show up to stock the produce aisle.
Great prices. Great selection. Unique products. Good quality clothes. Very friendly staff!
Great product, decent prices, and lots of available stock. Finding someone to help you, who is friendly is few and far between.
Not sure why but the produce isle always seems to be completely empty.
My mom and I have been shopping here since we moved to New Sudbury (from the Valley). They have a great layout, great service and are very organized. Unlike many grocery stores in Sudbury, they have tons of plant-based/vegan options in the health section which is awesome. I've been ordering online during COVID and their website (PC Express I think) is user friendly and pick-up is never more than 10 minutes. Definitely recommend them!
They have a large selection of everything, but it so big. Lol
Its fine
Awesome store...staff is very helpful
I went in just for a few things but unfortunately they didnt have any allergy free sour cream . Had to go to Metro in london for that . The prices generally speaking seem way higher than other stores even compared to Metro . Yes Metro is pretty comparable in its product that they are selling .
Best grocery store in town. They price match with competitors. Huge selection and friendly staff. Also has a gas bar outside. PC points, baby!
Loved this store for it's wide availability of products and it presents itself well.
Its okay find alot of the fresh mest only okay. Do not want to bring chicken thighs that i need to pick feathers out of
Great prices, many better than Walmart.
Half the shelves are always empty. Why pay for that big of a building if you arent going to stock it? I've been ordering dry goods online, better price and no hassle.
Probably the best crocery store in sudbury ! they understand people who may have trouble breathing and don't try to discrimante you with their mask nonsense. love the staff...every week i find a good deal on something .Top notch !!
Best prices and selection
The staff are very helpful and I have no trouble finding what I came in looking for. Would recommend signing up for the PC points program, those points add up quickly.
You want bulk this is the place to shop 2 or more kind of deal not so much for the odd few things.
Really good selection of food and they have some department goods as well.
This evening 6 pm after a hard day's work and it being hot, decided to go get chicken for diner well considering it was a meal deal never was it mentioned of brq sauce and it's 16.00 for the meal deal well the female that works there did not mention about the brq sauce beget and fries and chicken. We get to cashier number 1 and the young teen didn't know so we didn't buy the deal three times we gone there and each time yous have messed up if your doing coupon then the girl at the counter that's serving fries and the chicken well she should of known and said something. We are not impressed to pay more then 16.00just for bra sauce? Unreal.
Pretty neat store
Good thing open to 11.. Will still be waiting in line.. 9pm and the checkout line is wrapped around to the back of the store. Only 2 cashes open day before a stat!! Bad staff planning much?!
It's ok. They move stuff around and you are always having to search for something or trying to find staff to help. Does not look like their counterparts in the south of the province.
Great service
Whitehorse.
Easy one stop shopping
Busy place
Great store. I do most of my grocery sh6 here. I collect PC optimum points and each week both in my email and through their app I get customized offers for points on the items I regularly buy. I find they usually have some of the best meat products compared to other stores. The only reason I only give them a 4 star rating is it always seems that when they have certain meats on sale they alwa6 only seem to have a lim6 supply. It seems that head office doesn't give them enough priority and always seems to just ship them less than what they easily sell and their $ 10 bags of the things we like are always being either discontinued or the package sizes have gotten so small that they are no longer a deal.
To big, no logic for the unfamiliar...you either shop here and know it well or shop somewhere else.
Organized, easily found the odd ingredient that I needed thanks to the signs above the aisles.
(Translated) Fine shopping. Large assortment. (Original) Fijn winkelen. Groot assortiment.
Very large selection, good prices.
I love this place! Their points system is the best, free groceries! What more can you ask for?
Love the superstore they sell everything and there layout is really good ! Staff is always helpful
I love the selection of items available at this store, and the meat is top quality. The only thing that is disappointing is the dismal selection of fruits and vegetables.
Awesome place to shop where you can earn points toward free food and items within the store
They don't price match enough stores and put limits on price matched items. Not worth me shopping there!
It was good I shop there a lot
Love shopping I get free groceries and free stuff when I spend so much, who doesn't love free right. But best of all the staff is very helpful and very nice, produce and groceries are very good as well. Thank you everyone.
Would give a 5 star if I didn't have to run back to the car to find a loonie to get a cart. Didn't have one had to go wait in line and break a $20 to get coin for cart. Just a big inconvenience when you don't know plus I'm sure I'm not the only one that doesn't carry coins or cash anymore.
Everything here is amazing except!!! Look at how lazy your salads are Superstore.. do you expect people to eat onions like this in a salad? ????????
Low prices, easy to locate products, friendly staff.
Everything you need, but you have to go early for vegetables
The price tags on the selves are eink displays. They can raise the prices at the touch of a button.
Fruits and veggies go bad within days of purchase. New self check out system is full of bugs and is fairly slow. Nothing special. Don't have much for competition.
Store
Their PC Express has been a great option, but for some reason they stopped enforcing masks. The number of people roaming the store without them, while cases in Sudbury spiral out of control and most of the hospitality industry is being shut down again makes me angry. I won't shop there in-store while I have children too young to be vaccinated.
It's a one-stop shopping mall with great PRICE & QUALITY.
Not really Canadian. I would rather say Real Indian Superstore!!
Great Store. It is so large, it is difficult finding an item ( s ) . Thank God thay have lists at the end of reach row. Prices are competitive. Cashier lines move fast.
Very affordable everyday stuffs
Greatcstaff, very good sanitation and shelves are full. Got my grocery list completed in one spot
Lots of parking, great product selection and quick checkouts.
Great staff. I love the selection even though there are a few things I couldn't find. Lately, however, putting a deposit down on the cart has added unneeded time and stress to my shopping trip. When I go with three young kids fishing for change while keeping them contained is not fun. If I send my husband he doesn't get everything we need because quite frankly we use credit cards for everything these days and don't carry the $1 deposit. Please rethink this system ... or I'll have to shop elsewhere.
I live in st Thomas and go here religiously, however I’m considering a different grocer now that this has been the second week in a row I’ve gotten groceries and brought them home to find items that had expired prior to even purchasing them. I typically pay attention to dates however when I’m in a rush I’ll admit I can over look them however the store and it’s employees should be making a greater effort to ensure the quality of the products that are on the shelf for sale BEFORE anyone has an opportunity to purchase them. I’m really disappointed in The Real Canadian Superstore. Used to be my go to now their reputation is spoiled in my eyes just like food on the shelves for purchase. Items include diary (yogurt) and bakery goods. Easily thrown away $20 worth of freshly purchased groceries now, not ideal under any circumstance.
Below average super store, not as much variety in store, as other cities, very poor traffic entrance
Clean, staff are friendly and will help find what your looking for.... and price matching YEAH!!!
It has almost everything one could need or want. Most sale prices are great.
Love this store. Some staff are excellent and really friendly. Some are not so much.. Always great produce and meat selections.
Best prices in town and not far away from downtown
The internet ordering service is great. Charlotte knows her stuff
The coin system for a cart needs to change. I'm trying to get in and out quickly but never have a loonie.
Good prices but need improvements in customer service
Ridiculous policy requiring a loonie for a cart. When I told staff I didn’t have one, they asked for my debit card. Seriously. For a shopping cart. Considering the overly large store layout, sloppy display and poor to average produce. I’ll pass.
Poor selection of PC products. Shelves thinly stocked.
Great selection.
Good food. Good experience. But needs too improve on employees. Felt they were there too recieve a pay cheque. Poor customer service.
Love the staff for the most part great people. Staff selling tickets and in the Dry Cleaning area both days there could have been a little friendlier. The store is always neat and clean. Do not like that once near the meat department you lose wifi as I will not use my Data to price match.
Masked up.did my shopping,helpful staff if u can't locate something you want.Awesome store
Good shopping
Like the prices, quality, and having PC products. The check out design need some help with the self packing crossing over.
Clean not stocked.
They have almost everything you want and need. Prices are good. Great service
Reletivly good fresh produce limited amounts of variety quantity most other products some savings some not .Good phamacy plus variety of other merchandises resonable price range good bakery products freshly made.
They've made a lot of changes to their floor plan and no one is there to help. But well stocked and love the promotions
Everything you need under one roof
Liz in the pharmacy was very helpful attentive courteous and efficient. It is such a pleasure to talk to a friendly warm face who wanted to help me with what is best for my situation while adhering to the practices of the department. I am so happy she served me as an amazing representative of RCSs. Hard to find good people who do there job with joy these days, Liz is one of them. Thanks!!!
Great sales, friendly staff, clean, fresh produce
Awesome selection of groceries, available in bulk jumbo size too. Return policy a bit strict though.
Very nice place to shop.
It's a grocery store. They don't usually gouge you with their prices.
They always have good sales and the food is fresh
It's a large corporation store... it has decent prices and ok selection. Could be worse
Dislike this new process of having to ask for plastic bags if you need them. I do not see why they cannot just leave them out and people enter the number of bags they want to purchase on their own. Is there a concern that people were not paying for bags? So weird.
Great store. Nice and organized. Great selection of natural foods. Please edit your spelling .. kerbside. Please give customers the option to take a hand basket. We all don't carry around loonies for shopping carts.
Decent prices they always seem to have the odd thing I can't seem to find anywhere else
Clean, pleasant store, good shopping experience and selection. Shelves can be quite depleted at times, depending on day of week, however. Fellow RVers, please note: No overnight parking permitted.
Great people..great stock...always have everything I need..
The place is huge, and the only Loblaws-branded store in Sudbury with clothing, electronics and household appliances sections, among other things.
Good store... but they don't have bags or the option to buy reusable bags.
We have been shopping at this store in St. Thomas for many years. It is always clean with wide aisles. Good selection in products.
24 cans of pop are outside the store carts that you have to pay for i dont carry change in a pair of shorts so i have to carry pop around the store while doing groceries then i get to self check out and it doesnt take cash anymore so i have to stand in line with pop and groceries bad bad bad
Clean and organized but 5he prices reflect that.
Busy.
Terrible store layout, long lines. The pharmacy would not check out our items we got in the pharmacy.
The only place I go for groceries in town and the cashier's are always smiling
Paid 4.50$ for a 2L of white milk that expires in 4 days... I just think it's so weird considering our countries milk is produced 15 minutes away...
Good place to shop I love their fresh baked Italian and French breads.
I'm torn on how to write a review for this place. Sometimes the produce is bang on fresh, and other times it's absolutely disgusting. The fresh made pizza is never fresh, but instead dry and old. The staff behind the deli counter would rather converse amongst themselves and stand around, rather than help serve you. The dining area is disgusting. Garbage overflowing and every table smeared with greasy God-knows-what. It's enough to make you wonder about the condition of the food preparation areas. Oh, and there are never enough cashes open for the amount of customers in the store. Two stars for now until things improve.
Always find what I'm looking for. Good selection The price was even cheaper.
Very large store with so much variety definitely should go there more often
Best supermarket in town the cashier Jenny Radu was very polite and helpful she really knows how to make you welcome I love shopping here . Happened again cashier Jenny very helpful and polite always smiling and willing to make you welcome every time when you shop at this store 2 thumbs up Jenny keep it up
Variety of groceries and good pricing.
well stocked groceries Store in Penticton
Long lieups...not enough cashiers
Store is alwas stocked shelves full
Always clean, good service, and selection/sales are always great. 10/10 would shop again
Okay no real prepared food available
Great supermarket
Very good service thanks to you all a great happy new year
Clean, organized store. Great service. Fast and efficient staff.
Used to love this place, but it has gone downhill in terms of customer service. Since the renovations and the new layout, try finding someone to ask where an item is located. Also, the new self serve checkouts are horrible. Get rid of them and add more cashiers. Speaking of cashiers, an honourable mention goes out to Kerri. She is always so polite and friendly and well kept. Always a smile on her face and interacts well with customers. Very witty sense of humour. I have seen her get disrespected by rude customers and she handles herself well.
(Translated) Good place to shop (Original) Buen lugar para comprar
The customer service here is phenomenal. Spoke to a gentleman on the phone who took the time out of his day to walk around the store to find specific items for me. Outstanding.
Shopped there Friday April 3 2020. Complained to manager. They were not following physical distancing guidelines. Too many people in the store. No direction given. Not organized for a long line up to enter different check outs. Very dangerous. Should get in touch with RCWC who were super organized.
Its a great location. A lot of parking. Good selection and the pricing is better than Metro. Customer service counter is REALLY well run by good people. Its kept very clean and the lines are usually decent as they tend to have plenty of staff on hand. Areas of improvement..The whole one entrance thing is getting tiresome. When its freezing or raining it's terrible.The cart thing....pay a kid to bring them back! Enough with the token thing already!Nobody else does it and they survive.:) The pre-made salads often turn brown before the due date.THE lottery place is open when they feel like it and no closed sign when closed but the person inside refuses to acknowledge you to let u know they aren't about to open IF they are. Theres too many ppl restocking during peak hrs and they get in the way(not their fault).Cashiers will be finished punching things in and then they'll sit there on their phone or daydreaming until next person comes.They'll literally watch you bagging them without helping. Also, why do I need to guess how many bags I will need before I begin on a $300 purchase?By the time I'm done bagging and run out or have too many its too late.All in all its a good place to go. Just needs some tweeking is all. :) Oh BTW..If u like sushi..they make it fresh there and its exceptionally good!
Prices are good but can get busy.
(Translated) Very good business (Original) Sehr gutes geschäft
Better take your cash you.ll buy more goodies after walking around it this food place has lots of goods.
Can buy things on cheap price
Great staff and products all at reasonable prices
Too many people on Saturdays but ther than that..no probs
Great prices, just like in all the other major cities.
(Translated) A1 (Original) A1
(Translated) There are a variety of food items available. However, it is packed in a large capacity. (Original) 다양한 식료품이 준비되어 있어서 넘 좋다. 단, 대용량으로 포장 되어 있음.
Worst place I have been in Canada
I have started using the phone in and pick up service. It helps a lot when I have a busy day. Prices are the best.
There own brand name products are good value for the money that's why I shop there
Decent service,prices are good and there products are pretty good for the prices staff are nice and very helpful and there safety measures are good
Good store good staff makes for a nice shopping trip
It's a grocery store. It has groceries...
Cheapest place to shop in yukon
If you eat Organic this is not the best place to shop. Lately they do not have much of a selection, They should have more staff on the shop floor to help customers
Always have what you need. Cashiers friendly.
Good layout, easy to shop, clearly displayed sections and aisles make finding what you need simple. They don't always have the lowest prices but they have a great selection of items for different price ranges, some of the best produce in town and are mostly always willing to do rainchecks if advertised items go out of stock. The staff are helpful and friendly and the cashiers are mostly quite proficient at scanning items quickly and accurately which makes the checkout process as "pain free" as possible. Unless they simply don't have the item available, I almost always prefer Real Canadian Superstore!
It was great for when we drove through sudbury
This grocery store has good prices and give points based on purchase
Just found out Hepatitis A has been found at this location. Due to worker using dirty gloves.
While in the dairy section, I asked a young woman named Ashley for help finding something not realizing she wasn't on shift anymore. She was 'off', doing some personal shopping but helped me anyway. She even went to check the back to see if they had what i was looking for. When I realized she wasn't working, I apologized for interrupting own time. She just smiled and said "no problem". Left a good impression!
This store is not senior friendly. There is no seating at the entrance for seniors who are waiting for a taxi or a pick up. Also, they have blocked out all of the windows so if you are waiting for a ride you have to keep going outside to see if your ride has arrived; this of course is particularly difficult in the winter cold or the rain. There are also not enough small carts, which seniors (and many others) prefer as they are lighter and more manageable. These are not difficult things to fix and I have twice mentioned it to the manager who says that this set-up is dictated by head office. I thought these were "independent' grocery stores.
I used to love this store but for the last 2 years or so everytime I go I remind myself to never go back again. The experience is always an extreme frustration. Items never in the same place, spaced out in ways that don't make sense. Moldy fruit and veggies. And gawd forbid if you forget to bring a darn loonie for the shopping carts they try to sell you a token (at a cost) to use instead of giving you change. I go to the cashiers instead of self checkout to try to maintain the need for actual payed employees, but being required to bag my own groceries I might as well do the self check out, all while paying for bags that split open before you get to your vehicle. Disappointed that my once favourite grocery store has become a place to avoid at all cost for me.
A super place to shop. Clean, spacious, and friendly. Excepting of mask exemptions. I've had employees follow me around harassing me to wear a mask, even kicking me out but this place was wonderful. My new shopping destination. Amazing.
It's a super store. Much like other Superstores. Good selection and good prices. It was a good place for us to stock up on food as we are staying in a town 2 hours outside of Whitehorse where a no-name bottle of Pop was $5.
Great store, great service and always have the items im looking for.
Good place to shop good people overall food is a bit on the higher side compared with some other ones but they generally have a one stop shop for what you might need as far as grub is concerned
(Translated) Very good shopping center, always offers special offers, so check exactly what is currently particularly cheap (meat, orange juice, cookies, drinks). At a purchase value of over $ 250 you get a bio snack pack (but keeps in bulk). (Original) Sehr gutes Einkaufszentrum, bietet immer besondere Angebote, daher genau prüfen, was aktuell besonders günstig ist ( Fleisch, Orangensaft, Kekse, Getränke). Bei einem Einkaufswert von über 250 Dollar bekommt man ein Bio-Knabberpaket (hält sich aber sehr in Massen).
Great all- you- need store that has very good products with a mix of cheaper and expensive options. Great hours and stays open later than many stores. Self checkout available, lots of parking, and lotto.
Did not have a looney for their stupid grocery cart so only grab very little and finished my groceries elsewhere
ALWAYS STOCKED great times on lineup
Good but not at the standard of the stores at south.
My favourite groceries shop in town, great pricing
Very busy place. Has mostly everything you need. Sometimes certain things are sold out. Still my go to grocery store.
The Great Canadian Superstore was fairly busy today, but when I went through cashier #4, with Maryanne serving me, I didn't feel rushed at all. She was so lovely and pleasant. Such a nice experience in my day. Thank you!
Nice store, highest prices around for many everyday things though.
Everything was very easy to find and the staff were friendly. They also allow price matching from all of Ontario!????
Nice and bright. Could use a better produce and bakery section
The store has everything you need from a grocery store and the prices are good
Good selection of fresh produce, breads Ample parking. Good sushi for a grocery store
Just a big rip off. False advertising just to get you in the store
Love Superstore. Staff always seem more helpful and friendly than walmart next-door.
They have lots of vegan products especially my Breyers Vanilla peanut butter non dairy
Store us always clean and organized. Staff are busy but still have time for questions. Thank you
This store does have alot great products but I find that it will have something you like once then they don't carry it again, or it did stock the products but now they don't. I also would like to point out they really need to keep in mind people like spicy foods and not everteve want vanilla everything.
Busy and COVID concious - store was well stocked and staff very pleasant
Expensive, bad layout, won't help old people bag groceries, and you need a dollar to unlock the cart. If you don't return your cart you don't get the dollar back.
This store is really great. It is huge, has a great selection of household goods, I love the lead free crystal, the produce is always nice, and they have great speciality section with gluten free, low carb, organic, etc. I like coming here.
I went to pick up my click and collect order at the scheduled time and was informed that it would be at least another 40 minutes. It would take only two seconds to send a quick email or phone call to let me know that you are running behind, and show that you value your customers time and business.
Overall the best prices are average. I don't like the flow of how products are organized. Coin operated carts? Seriously? Sales items are mostly in stock as long as it's not towards the end of the sale. The produce area is not always stocked with the sale items, hit n miss. The store is huge and the space is not used effectively. Too spaced out.
(Translated) There were various side dishes and I enjoyed it with my eyes and tongue. (Original) 色々なお惣菜があって目でも舌でも楽しめました。
Home of the $1 Italian or French crusty bread! Yum:) They just need more cash express checkout Lanes for the less than 6 item shoppers ... A very helpful staff regardless!
Was alfull the staff are rude and nothing in store
Good toys for kids yummy stuff lots food and good sweets.
Good value people were friendly
A Walmart in Canada
Lots of produce and good selection of produces but the bread selection I don't care for
(Translated) In Whitehorse, Yukon this is our biggest store. We come from everywhere for Superstore !!! Long live Superstore, Superman's friend! (Original) A Whitehorse au Yukon c'est notre plus gros magasin. On vient de partout pour Superstore!!! Longue vie a Superstore l'ami de Superman!
I ordered a thai chili pepper thru online shopping. They gave me 1 small piece of thai chili pepper for the price of $ 3.47 . Do you think this is a reasonable price ?
The store is quite large and difficult for seniors who have disabilities. Good refund policies. The store needs to invest in more user friendly carts for people with disabilities.
My go to store. From groceries to clothing and pharmacy and house wear, they have it all?
It's fairly clean. Staff are nice helpful polite.
So disappointing to see that you're charging $5 for grocery pick-up. It's a pandemic. Many people are struggling; the cost of groceries is going up; we're supposed to be keeping our distance to keep others safe. Loblaws is making billions - yet you gouge your customers when we are just trying to stay safe and do the right thing. I'll go to Walmart next door who has no fee for grocery pickup.
The only grocery store we can find good gluten free, egg free bread. Great selection.
Everything we need in one roof
Well... its a grocery store that has everything and its cheap. Galeon weston and has oligarchic grocery monoply is a decent lace to gey my child a free cookie...
A good place for groceries & shop around , have bakery & cakes.
Limited stock of items including extra lean beef. Also items that can be priced match are most times cleared off the shelf!
It looks like Superstore is no more. When I used to walk in the entrance, I was inspired to shop. Staff working, talking, creating salads, hot foods, sushi and fruit trays. It had a bustle and a friendly atmosphere that made me think about how those freshly prepared foods would look on my plate. I'm now greeted by a sterile carousel, single layers of packs of cheese that look like we are on ration, apparent lack of hot foods and a confusing plethora of packaged foods. I was hard pressed to find the bread I normally buy, for some reason now near the floor on the bottom of an end shelf. I'm not sure what the motive is for this renovation but it's not pleasant to my sense of shopping. And if its somehow a response to Vovid, something has gone amiss in the plan. So I grabbed my chicken on sale and went to Metro. Where I rarely shop. Get it together Loblaws.
My favorite store in town...
Good stuff, extensive choices, great produce, good prices.
Passport photo for my 5 month old today at customer service. Super friendly and helpful.
Great sales and had what I wanted this time and shelves were stocked
Love shopping here Prices are great
Would love to have this store in my town. Great deals and awesome clientele
I'm so greatful that this store honor's medical mask exemptions, and even more so pleased that there is an announcement that plays reminding people of mask wearing rules including to be respectful to those who cant wear one. I usually use click and collect though as I dont want to cause any problems however for the past few weeks availability for that service has been horrible! Often times booked up nearly a week ahead and sometimes I cant wait that long so I have to go in myself which is fine with me because I respect all other covid restrictions such as giving others space which is something people who wear a mask often wont do. I've been seeing other stores start to deny entry to those of us with medical conditions that prevent us from wearing a mask and I beg you to continue to honor the current policy. We wouldn't take away handicapped parking because that would be discrimination please do not take away my right to buy food.
Great place for alot of things but I love their produce department
Good clean store. Great Vegas. Lines tend to be a bit long and slow. But overall. A nice store.
Didn't get what we need but its a good place to shop over all
A lot of empty shelf space. Checkout line extremely slow
Nice place and diverse varieties of household goods and services.
Went in today, April 5 at 4:30 with a list of 8 things, 4 of which they did not have. Asked a young man in the meat dept why no ground chicken? He said the same thing they said in the other aisles, hard to keep stock in the pandemic, shrugged his shoulders and walked away, no sorry from any of them. Left the store and went down the street to Food Basics, they did have everything I needed including ground chicken, they also had the bread I usually purchase, its 1.98 at Food Basics, and is 3.98 at the Superstore. Also want to point out, they do not disinfect the carts after use, they tell you to do it yourself, and approx 15% of the staff were not wearing masks. Extremely disappointed with this store, and mostly with the complete lack of concern for customer service.
Best place for grocery shopping
I was there this morning the front line worker's where so nice on my way out I broke in to tears just thinking how hard they work l told them it love them and said stay safe????
Little of everything
I buy most of my groceries here. Always clean and easy to find what I need. And the prices are on par out better than most grocery stores
You can found cheaper prices than other markets, if you want to save money, search the no name products
If you need more than just groceries this is a good place. Home stuff, grocery and clothes. Also got free wooden hangers this week because of their weekend deals. Able to get some kids clothes and a few simple ones for me.
Shopped Friday September 26th Good selection nice clean store helpful staff Sign at entrance says masks MANDATORY yet found about 30% customers not wearing any. No staff seen speaking to such ones, no one paying attention to number of customers very crowded especially in produce section no social distancing. In reading earlier in year comments the same concerns mentioned however management only responded to positive comments and did not address these Covid-19 concerns. Cashier did sanitize conveyer belt which was appreciated
When Using PC Express at this Store. You will have 20% your order unavailable. They were more customer friendly when they first started now your treated like they are annoyed you called and showed up.
Love the St Thomas Superstore location. The staff are so incredibly kind and helpful. The layout makes it easy to locate everything you need. I absolutely love how I get a little extra special gift for buying my groceries every week, plus I get my points.
Very busy fruit and veggies bare at times
We shop here for our main grocery shop. The selection is pretty good. The only thing that could use a bit of help is the produce at times but overall we like shopping here for value and price.
Great variety and ok in price but yung staff did not care about the outside of the store trees where toppled over and I picked them up wile 3 yung staff members walked right by me and did not offer to help . I was disappointed in that
This store has a wide selection of goods. For the most part staff are friendly. It was good to see the respect and understanding shown to people who are not able to wear masks.. Such a relief to be shopping and not have to be discriminated against and made to feel like a leper. Great job guys and five stars.
It's a good store. They have plenty of selections and fairly decent prices.
Clean, well stocked & helpful staff
I hate bagging my own groceries. Therefore it was just OK.
Great selection, helpful staff
A new experience for us. It seems like a WinCo store back in USA.
I like the store set up and how everything is available there for one stop shop. The cut fruit is awesome too and reasonably priced.
Love the option to order online and pick up in the parking lot! Super convenient when you are short on extra time or the kids are cranky.
Love collecting and spending points on groceries! Can't go wrong shopping here.
The workers are awesome...thank you front line workers...stay safe
(Translated) Good for big shopping .. there is not everything (Original) Gut zum großen Einkauf..es gibt nicht alles
Good selection but I am still annoyed that I have to make sure I havr a loonie on me for the cart!
The only reason i am giving a 2 is because customer service replaced my rotten beans. I use the service click and Collect Super Store. I loved it.used it weekly. Thursday night i noticed i was missing 3 items so i called(it could happen i was not mad) it was late i get it so they told me to call in the morning. Ok , call in the morning they told me they where to busy to deal with this to call back later.. ok... i call speak to someone she was very nice saying no problem what time you want to pick them up. Time comes i call they tell me there is a car ahead but they will be there right after with the items i payed for and was not given to me. I wait i wait i wait 3 cars pull in all get served before me. 40 min later i was going to call back feeling pretty annoyed at this point! I see a young man coming out wiTh a bag ok that must be them. It was! He said smiling you got a bigger bag of green beans nice and fresh! Smiling walked away. I said humm ok i looked at my order to make sure all is there . The beans where rotten!!!smelly and full of white liquid on them. My son even said YUCK ! I guess they where annoyed that i was calling for my items. Customer service felt bad they replaced my bag immediately THANK YOU! But unfortunately i don’t think i will be using your services anymore i will go somewhere else that offer online shopping and pick up. That was very rude and the person needs a lesson on customer service. Or perhaps find another job that does not involve customer service.
Good customer service didn't have to wait long
dairy (specificaly milk) dept. has always been terrible. many products past due dates. spillage not cleaned up properly. many times, I have to go to another store to get fresh milk....may be time to try another store.
My only issue .... why have so many cashier spots if you only use 2 or 3 of them
PC express pick up was an absolute waist of time. Would have been faster to go in and get groceries myself. Came at the end of pickup window and they didn't have order ready. Went back a few hours later and waited 25 more min for groceries after no answer on the pick up phone line. Had to finally go inside.
Nice selection but they seem to have difficulty restocking their shelves.
I have been getting curbside pickup for my groceries since the beginning of the pandemic and Superstore has been amazing. They have a huge variety of food and the employees doing the shopping for us always choose amazing produce. They also offer great substitution options if they sell out of an item on my list. The app is extremely user friendly. It's also great to have them load the groceries into my trunk without me ever having to get out of my car.
It's a Superstore. What can you say.
Good atmosphere, sure like the self check out, fare prices
Big box store that has it all under one roof. There can't be much in the way of household things that they don't have. Well priced also.
Had to go to superstore to get my Apple se repaired ie appears as I if battery died. Told to send it to Vancouver. Thought I would get some broccoli and green beans for a few meals while I waited. Tried to price match with Wal-Mart on beans in its flyer
Thank you so much superstore optical for your professionalism, grace and class! You went above and beyond! Great people!
Download the flashfoods app, it's so useful!
They now have a take a number line up sorta speak which started from the center isle to the phone kiosk to where the organic food section and that goes for the self check out (take away other job) line
Great place to grocery shop and buy clothes you might need at the same time!
I went an hour before close and couldn't find what I needed but I've never had that problem during the day! lesson learned.
I find what I want when I want it and at good prices too!
I'm very disappointed that they no longer have the small shopping carts. I've noticed many elderly people who have trouble pushing the rather large bulky shopping carts. I used the small carts regularly because it was easier to navigate through the isles. I generally like this store because I can find nearly anything I need, except sometimes after a busy weekend, they can run out of basic staples...
Great options, good pricing, great sales. Nice attention. Totally recommend.
The drug store at this location is the best I have ever visited. They know you when you call in or turn up to pick up your medications. Love the service and the dedication of the staff.
I hope those invested in the corporation enjoy their homes abroad and their fun toys while we the consumer struggle to support their lifestyle.
Clean spacious aisles. Great selection. Courteous professional staff.
My favorite grocery store. It has everything you need.
Same as other Superstores. No surprises here. Good cleanliness, sufficient stock, enough choices.
Great prices
The price labels in the produce section do not make sense at all. Things are poorly labeled and you have to ask lots of questions to understand what the actual price is. The homeware department is not bad though. It seemed as though they did not have enough staff available to ask questions when needed, you should not have to track someone down to get what you are looking for.Also some things are very cheap yet others crazy expensive, this store has to get it together and decide what it wants to be.
I do most of my shopping here and for the most part it’s a great store. I do however feel like some of the staff don’t like their jobs and it reflects in their “customer service”. Specifically, it’s some of the ladies at the “customer service” desk and the older short woman who was working at the self check out cash today (she is ALWAYS rude). It’s very sad the lack of soft skills in some of your staff result in a negative raiting of your store.
(Translated) For bulk purchases, unsuitable for retail (Original) 大量購入向け、小売は不向き
Has everything u need
Great place to purchase groceries. I do not recommend going on Sundays, since they tend to be out of a lot of items. Also make sure you have a loonie on you since there is a pay and retrieve system ont he buggies now.
Their "flashfood" program is awesome. Most innovative thing I've seen come from a grocery store. Saves throwing so much food out!!!
Real Canadian Rude store. Staff was rude and quick to point out deli was closed i was just browsing not asking for help or questions. Self checkouts scanned wrong prices and didn't recognize bread at all. Attendant grabbed the item and scanned it like i was causing a delay in lineup. Either they are rude or racist, or both. It's stores like these that force me to Wal-Mart. Avoid this location and go to cheaper and friendlier Wal-Mart located right next to it.
My go to for the best selection and best prices
Largest grocery in Whitehorse...good selection good location for shoppers.
Cashiers keep on changing, so many new faces, I don't go as often anymore as clearance sales have dwindled and I store specials are few and far between now.
Great place to shop. Lots of good deals. Wonderful customer service. Love it.
Always have what you need for groceries.
(Translated) Large selection, compared to other supermarkets locally cheap prices (we compared Presidents Choice products) unfortunately do not accept Amex, therefore deduction point. Self Service Kassen - I think well done! (Original) Große Auswahl, im Vergleich zu anderen Supermärkten am Ort günstige Preise (wir haben Presidents Choice Produkte verglichen) akzeptieren leider keine Amex, daher Punktabzug. Self Service Kassen - finde ich gut gemacht!
Fair pricing and very helpful staff
Clean and well organised store. The staff vary from exceptional to less then friendly. If you price match then it's worth the trip as it can be pricy
lots off things good grocery store great place too shop
Good, always find what we need it. We like bakery here
Still one of the worst places to shop for groceries
Was good in and out got everything I needed
Typical experience at the store. Had a lot of items but never enough on sale for it to be considered the lowest prices all the time
Always everything I need
This place seems to not use common sense with most of their policies.
They're too Slow in giving the Bonus points, That They Posted online + in the Flyer
self check is nice for quick trips
Really fast checkout on Sunday afternoon! Still out of PC Extra Meaty dry cat food after 2 visits.
Disappointed there were no frozen peas available that were on sale...had to go to Wal-Mart for them lol
This is a great store, it is a superstore so they carry a wide variety of products. There are less expensive stores but this seems like the best balance between price and quality products (specifically for produce). When doing the curbside pickup grocery orders they are very quick and efficient. This store is also in a great location right beside Canadian tire and Walmart so you can get all of your stops done quickly
Always a good experience and the staff are friendly and very helpful! If they don't know, they find someone who does and instead of directing me towards an aisle they will walk with me to make sure I find what I am looking for. Excellent selection storewide and I love the points!
Best prices in town on most items. Great selection of all kinds of items. Low prices definitely help the lower income people of Whitehorse and surrounding area.
Canadian Fred Walmart Meyers... ish.
Love the points I get..!
Being a small town boy I love this store. Ain't nothin' like it where I come from
This is likely the biggest grocery store in St. Thomas and surrounding area. So, the selection is great. And there is a good selection of house wares, clothing and a large pharmacy. The prices are middle of the road, but if you want to get all your shopping done in one place, Real Canadian Superstore is the right place.
Fabulous! Lots of selections, good prices and friendly staff.
It's ok. Some specials ok but very expensive on the other hand. I have seen better.
The Produce section is always a mess, but I appreciate the variety of Foreign grocery items
Over all prices are ok. But read bin tags carefully on sale items. Often you must buy 2 or 3 of the same item in order to qualify for the special price. When you get home and realize you paid regular price -too bad,ripped off. How many people never even notice?
Great prices on groceries! I always stock up on the bulk stuff here, i.e granola bars for kids and juice boxes. Staff is sometimes good or not depending who you get.
Does most of my shopping here.
Long line ups, old produce and a chaotic parking lot .
All these points are true as of Dec 2016 and prior - Staff are over worked and underpaid mostly minimum wage - No appreciation for staff that do a good job - Poor cleanliness, we have rats - Poor inventory system - Very meaningless Corporate Social Responsibility despite making off the chart profits - Does not really benefit the society it serves (Whitehorse)
Had a lot of everything
A natural foods aisle. Produce is mostly good. Check your till slip though! More than one mistake at different times. Alphabetical list of entire store at the ends of some aisles to point you in right direction. Read the shelf prices. Some are minimum purchases required for that price and some have maximum purchase at the sale price.
Everything in one place.Happy people place.
I like the produce department. Good prices in the bakery department and bread apartment
Always great specials
Excellent deli and very fresh fruit. Wide variety, huge pharmacy.
Well laid out and easy to navigate. As a parent, I am always thankful for the free cookie while you shop for children, and also the Click and Collect service, which is way better than packing kids in and out of car seats on a busy day.
Need to have someone assigned to go about several times a day picking up odd items people leave on wrong shelves. I noted bag of small carrots on Kleenex shelf 24hrs still not put back. I noticed these things because I shop daily?!?!
They have almost everything and with good quality
CAN CONFIRM: was able to obtain apple pie filling this eve with no hassle or mishaps.
Everything went well
(Translated) Wide assortment, good prices, the rotiseria has very tasty food. The only thing I do not recommend is a kind of empanadas that they call samosas, they are extremely spicy and I couldn't finish eating them. (Original) Amplio surtido, buenos precios, la rotiseria tiene comida muy sabrosa. Lo único que no recomiendo son una especie de empanadas que ellos llaman samosas son extremadamente picantes y no las pude terminar de comer.
Shelves far too bare after 7:00 PM. Terrible stocking and merchandising. Always a waste of a trip if I come after dinner.
Good Whitehorse prices, like the $25 'gift' for purchases totalling $250 or more, pleasant staff, insufficient number of cashiers at busy times
Whitehorse Super Store has always had a friendly staff. If I cannot find something there is some near buy to help. The people working seem like they want to work. Thank you to the staff of Super Store
You'll need a loonie if you want to use a cart. I didn't have one the other day, so I only grabbed the necessities and left once I filled by hand basket. Prices can be good, but watch: some have a 2-item minimum before the sale price kicks in.
Has just about everything you'd need at a grocery store. The self checkout is also quick and effortless.
Great food selection. Great produce.
Lots of reasonably priced selections.
Its a grocery store. Multiple businesses in store. Everything for the general public. Its a Superstore. What more can I say. Try it. You will come back time after time
Big bright store. Good selection and reasonable prices. Somewhat hard to find everything we were looking for.
Superstore is great for cheap prices on certain items.. Dry bulk goods etc.. The meat department has lousy products that are low grade . I avoid shopping there for 2 other reasons... the stupid "buy in groups of.. and selling there "deal of the day " at the till, plus flogging everyone for charity.. JUST SELL GROCERIES !!
All checkouts open on weekends... Great selection usually but produce section needs to be stocked more often... Hot food and sushi counters make for a quick easy affordable meal on lazy nights.
I Damn hate the shopping cart! Only take loonies. What happens everytime is I walk around for changes and forget to take my money back...This is only grocery store in town that needs a coin to take shopping cart and the only superstoe in Canada I've seen that need a coin for carts
Great place to do grocery. was visiting the city and was amazed at how well stocked they are and lots of amazing deals
Watched a superstore employee go to the bathroom today and neglect to wash their hands absolutely disgusting.