Reviews of Critical Parts Bootfitting & Hardgoods Store (Costumes)

Emily Gipple

This place is legit. I and two friends with various degrees of uncomfortable boots went in and all got fixed up, super affordably too. I asked the guy working why they’re so good at this and his answer makes sense: 1) being at the mountain base, they see a really high volume of people and 2) since they’re part of the resort, their goal is for people to be happy skiing there. I send everyone I know here now.

Alison Hall

Thanks to Bryn for helping to make lemonade out of lemons the other day when my bindings were not compatible with my newly purchased boots. I appreciated your care, concern, and follow through.

Emily Wright

Best bootfitters in town!

Cédric Charest

Having a very wide foot, pain almost every day I put a ski boot (Morton's neuroma), these guys found me a boot that no one has, got a custom footbed and punched my boots at on a few sides, I can say: mission accomplished! I can now ski without any pain!

Mark Taylor

Gareth was INCREDIBLE! These guys take boot fitting seriously. After 5 shops over multiple years It’s nice to have genuine people that actually care about making your feet work as best as possible with your boot.

Henk Law

Fourth friend who has had nothing but great things to say about staff, service and expertise of Critical Parts boot fitting. We now drive for six hours to Revelstoke to get fitted for our boots.

Winchesterton Fieldville

Initially went to inquire about getting my four year old boots re-fitted, and ended up with a WAY better solution...new boots, perfectly custom fitted and extremely comfortable. I’ve skied two full days with them and they actually improved my skiing. Garreth spent almost two hours with me measuring, observing, discussing, and fitting me for the perfect boots that match my needs and skiing ability. Great prices, superb service, five stars!

Kyle Melnyk

The number 1 ski boat fitting I have ever had. Happy feet make for happy days on the hill!

Kristin Sherlock

The minute we walked into the shop we were met with a smiling face. I briefly explained my conundrum and waited for the right guy to come. Now I’m terrible with names even though I specifically asked but let’s go with Chris and Nick (sorry if they are wrong guys) were exceptional. He looked at my boot and the back of my foot and quickly got to work. The price was beyond reasonable and he even gave me a spare pair to wear so we could grab a drink while he worked. You can tell these guys take great pride in their work and are genuinely happy to make peoples experience on the hill better. Also the guy behind the counter when I said thanks also seemed just as delightful. Honestly can’t thank these guys enough, my ankle looked like someone took a cheese grater to it and after they were done it’s like they were different boots. Thank you thank you to you guys. ✌????

Dougal Pow

Low pressure sales, great advice and customer focused.

Rob Doucet

A great groups of guys who don't just want to sell you a boot, they want to sell you the RIGHT boot! Every experience I've had with them has been awesome, thank you guys!