Reviews of Comfort Inn (Costumes)

No elevator and when I asked for the first floor they had no rooms. So elders request first floor. Also my room smelt like cigarettes. And they addressed me as Mr. So I let them know to maybe start referring to their guests. Just as Dear guest. Instead because some people may be offended.

Nice hotel, staff were hellpful and we were able to move from second floor to first as my wife cannot climb stairs. Great location right next door to McDonalds. Due to staff issues around the pandemic our room had no toilet paper at all. Front desk gave me a roll immediately. Room was fine, beds were comfortable. Our double bed room only had the computer table chair which disappointed my wife. There was no coffeee maker in the room. The complimentary breakfast was sparten but due to the pandemic acceptable. You had to eat in your room and as we had no chairs that made it difficult..

Very expensive for service received. No hot breakfast as advertised. Did provide continental breakfast due to covid but other Comfort Inns are providing hot breakfast. Coffee machine and juice machine didn't work. Did eventually get coffee. Not worth the extra amount of this Comfort Inn compared to others. The positive was that the staff were nice and efficient.

Beds very well used, air conditioner so loud difficult to sleep and very over priced!

Very good.Should choose this hotel. Good place yo get proper rest after tiring day.

J'ai appelée à 23h du soir pour savoir si il restais une chambre de disponible et c'est le seul hôtel qui ma répondu. J'ai adoré mon séjour. Chambre propre et lit confortable. Le personnels est accueillant. Je prévoit retourner à cet hôtel lors de mon prochain séjour.

(Translated) Nice welcome, and good service. Very clean room and comfortable bed. Close to all amenities. Nothing bad to say. (Original) Bel accueil, et bon service. Chambre très propre et lit confortable. Près de toute les commodités. Rien de négatif à dire.

Attn: Cindy (Manager) Penny is an AMAZING employee! She mentioned she is a night auditor but took on a day shift, and she met us with kindness. Strong interpersonal customer service, and really appreciated her warmth and friendliness!

Nice hotel and it’s near restaurants and mall in sept iles, there’s a store also in the front

J'ai bien aimé mon séjour à Hotel le service du personnelle de l'Hotel est professionnel, discret, et l'accueil est avec une gentillesse avec le sourire. Bravo rien a dire que du Positif

J'y suis allé pour un voyage d'affaires et j'ai bien aimé mon expérience. La réceptionniste était très accueillante, la chambre était propre, l'emplacement était idéale et le lit était très confortable. …

Spent three nights. Quiet and clean. Close to many fast food outlets. Hot breakfast included which was waffles, eggs of some type, hash browns, sausages and bacon. Assortment of other foods like hard boiled eggs, yogurts, cereal, oatmeal, breads, pastries and fruits. Juice and weak coffee...coffee was not up to my standards but that's me. Nice view in back of marsh land and can sit under pergola to enjoy. Room had fridge and micro. I appreciated the many power outlets available. Vending machines and an area for children to play safe darts. A few more chairs outside would be nice so can stop stealing from other rooms. Lol $188.00 a night excluding taxes. Comfort and cleanliness as expected from a Comfort Inn.

Pretty decent, nothing special like features, but overpriced for the features. Clean lobby, poor wireless internet access, order your taxi ahead (took forever to get one in the morning, even ordered the night before), clean hallways, clean room, but a bit of mold smell, sink very close to the wall, not that much room to work around it.

The hotel is very clean. The hotel staff is friendly, upbeat and helpful. The price is reasonable. The location is very convenient. If you happen to forget valuables in the room when you check out, the staff is very honest and will actually set them aside for you. Highly recommend!

(Translated) I am a regular guest at this hotel. Usually I would give 5 stars but this time the reception was not that great. "Can I have a second key?" No! "Is it possible to plug in my car? No, the sockets don't work. In addition, the employee had parked her car in front of the entrance to my room. (Original) Je suis un client régulier de cet hôtel. Habituellement, je mettrais 5 étoiles mais cette fois la réception n'était pas terrible. "Est-ce que je peux avoir une deuxième clé?" Non! "Est-ce possible de brancher mon auto? Non, Les prises marchent pas. De plus l'employée avait stationné son auto devant l'entrée de ma chambre.

We had work responsibilities that required travelling and were hesitant about a hotel stay while enduring pandemic restrictions. After a two week stay, I could not be more impressed. The staff are constantly cleaning and are incredibly accommodating. Connie makes you feel right at home and has made our stay truly one to remember. Her customer service is fantastic and has set the standard very high for all of my future accommodations.

Comfortable place

Excellent service, cleanliness, quiet, friendly. Could not ask for better, would recommend it to all my friends.

Parfait pour le séjour fait. Près des services dont nous avions besoin après une journée de route.

Abe Lepek

Had a great stay, we checked in on Saturday night Connie was super nice.. Very helpful she suggested a restaurant for dinner, which was a great choice!! Room was clean, and great Internet service!! Not happy about breakfast though, came for breakfast at 8:30am and all breakfast was put away, stood at the counter for a few minutes and was not acknowledged!! Went to McDonalds for breakfast!!! Take the good with the bad I guess.... will definitely come back! Thank you Connie

restarant tres dispendieux spécial du midi qui n'inclus pas la soupe le dessert et le cafe donc ce n'Est pas un spécial. Le souper au restaurant a pris pres de 2 heures a etre servit. Lamentable pour le restaurant

This hotel seems to be in the middle of a long-term updating. The room has been updated and had a nice bed, but the carpet was very stained and in need of replacement. Location is great, easy on/off from the highway. Breakfast was ok, but it is right across from the front desk, and the four staff members were quite chatty with each other so it made the breakfast area noisy. It was very overpriced, but that's because there is not much, real competition around.

J'ai éprouvé une grande satisfaction grâce au préposés à la réception qui m'ont permis de passé un excellent séjour à cet hôtel et le bien-être que j'y ai trouvé.

If you go to Sept Iles you'll find there is one chain hotel in town - this Confort Inn. Upon pulling into the parking lot you can see this is a mature property. From the moment you cross the threshold into the lobby that perception changes. …

Toujours aussi accueillant le personnel. On se sent bien lorsqu'on séjourne à cet hôtel.

The lady at the front desk was extremely knowledgeable and very courteous she was excellent. The hotel was over price $198 for the the night single Room. The bed was comfortable and the Room Was cleaned well. The owner of the property is NOT a good business person the toilet was from ancient dinosaur times. How do I know I'm a plumber. waste more water on one flushing then toilet then you would having a shower.

Facile d'accès et a proximité des services. Propre et bon service a la clientèle.

For more 10 hotels that we stayed this year, overall it's safe. I'm happy with the adjustment they've done for their client to feel confident during the stay.

VERY BAD EXPIRIANCE

Usually ok, when it goes wrong it really goes wrong! New staff must be better trained . Rooms need updating, location is convenient. Maintainence person should be on-site or on call. Consideration for elderly on 2nd floor needs to be of …

Other than a door key issue, we had a decent stay. The room was clean, neat and everything functioned properly. I guess they don't do daily cleanings due to the covid 19 ussue, but, that was okay. They allow dogs - we have two well behaved mid sized dogs - that was a plus. All in all not much to complain about. It was a nice stay.

(Translated) It had been a few years since I had been there and to my surprise it was still as classy as a place. good professional welcome, discretion and respect for customers. the rooms are always very clean and despite the covid situation they have adapted well to continue to offer a take out breakfast for everyone. hat (Original) Ca faisait quelque année que je n'y était pas allé et à ma grande surprise c'était toujours aussi classe comme endroit. bon accueille professionnel, discrétion et respect de la clientèle. les chambres sont toujours très propre et malgré la situation de la covid, ils se sont bien adapté pour continuer d'offrir un petit déjeuner à emporter pour Monsieur, Madame tout le monde. chapeau

La chambre était correcte et propre. Matelas plutôt ferme. Nous avons apprécié pouvoir contrôler la climatisation. La dame à la réception lors de notre arrivée n’était pas très sympathique...

Blood on the duvet, dirty unvacuumed carpet, shower was so clogged that I was standing in inches of water, breakfast was pure sugar. When I asked for the bloody linens to be changed I was told I had to do it myself since they had no one who could and never recieved an apology. Dirty hotels aren't acceptable in the best of times let alone during COVID. Do yourself a favour and book an AirBnB.

During a very heavy snowstorm I arrived at the desk and was told the room would be almost 2x more because I didn't have a credit card to book it myself online. Nothing they could do. $120 I think it was? I wonder what it would have been with no snowfall :/ Staff seemed friendly but I napped in my car that night. No stars for you. EDIT: security deposit was not mentioned at all.

Took a trip with my wife and stayed at the Comfort Inn. Very nice, clean and easy locatio to downtown and the main roads.

If you can find somewhere else to stay in Parry Sound I highly recommend that option. The woman at the front desk was not polite or helpful. We had to wait until precisely 3 pm to check-in when it was a ghost town there. Then when we returned at 3:15, she couldn't check us in because the computer system was down. Waited a bit longer until a bunch of other people showed up to check in. They finally decided to do it manually. Well our key cards took about 8 swipes each time we tried to open the door. The fridge was so hard to open, the microwave on top almost flew off. Overall, after driving a long way to Parry Sound this experience at the hotel really just ruined our 1 night visit.

It was an amazing stay. We had another place in Parry Sound booked (site unseen) and there was no way we could stay there. Found a comfort inn in Parry Sound for last minute stay and we will definitely be back!! 5 stars across the board. Thank you! R & J Hillhouse

The beds were clean and comfortable, the bath tub, needs a good scrub, the internet works only when you get in, next morning doesn't work anymore, and the sliding door was pretty dirty. Breakfast it was supposed to be till 9am, but 15 minutes before, there's no more bacon and the girl won't put any because it's closing at 9. Not looking forward to come back.

(Translated) Very good, the people are very friendly, cheerful and helpful, continental breakfast was very good and a lot of choice. Well done to your team !!! (Original) Très bien, les gens sont très sympathique, souriant et serviable, déjeuner continental était très bien et beaucoup de choix. Bravo à votre équipe!!!

(Translated) The rooms are very adequate and you have a desk, bed, wardrobe, fridge, toilet, etc. Air conditioning has a bit of a hard time providing sometimes, but that's it! The beds are comfortable and the shower has great water pressure unlike many other motels / hotels! (Original) Les chambres sont très adéquates et vous disposez d'un bureau, lit, garde robe, frigo, toilette, etc. L'air climatisé a un peu de misère à fournir parfois, mais c'est tout! Les lits sont confortables et la douche offre une très bonne pression d'eau contrairement à plusieurs autres motels/hotels !

OK for first day

I use to spend 60-70 nights a year at this hotel for railroad work. Great front desk staff. No support behind them. Cleaning is ok, maintanace is poor. Can’t even get a night light bulb let alone a furnace fixed. …

Correct

Other than the great location, I would not return. The bed creaked every time we moved. Rooms need upgrading, yucky colour choices,(browns!!) looks dirty . …

Clean updated fridge & microwave nice fiendly staff

Clean, comfortable, helpful service, pet friendly. I always enjoy staying here when I have to go through Parry Sound.

Decent hotel. Amenities include a microwave a refrigerator and breakfast in the morning. I think they might have a pool but I didn't go see it if they did. The room was comfortable the heat and air system be a little bit updated but the decor was very nice and you could tell there have been many updates. The configuration of the hotel was a little odd because you have to go outside to get to the second floor although you can get there from the main lobby too.

My husband and I found this particular Comfort Inn, to not be up to the high quality standards of others . We have spent many nights over the past 30 yrs. in a Comfort Inn when travelling, The staff were great, unfortunately this hotel …

Had another great stay at this hotel. Staff was amazing. Was a great value and the breakfast had pretty well everything you really need to get the day going. Good job once again.

Comfortable , clean room with clean washroom. Very pleasant front desk service and breakfast staff.

Devrait être rénové -internet -climatisation enlever les tapis

My stay at the hotel was satisfactory, but it was a little expensive.

Asked for 2 double beds and got one double bed and a pull out couch. The pillows were uncomfortable. Hotel is in a convenient location near the highway and restaurants. …

We have stayed there many times and have not been disappointed. Find it a bit expensive but like that it is pet friendly.

Excellent service qualité des lieux et quiétude assurée. De plus bon déjeuner. Accueil chaleureux et courtois

Stayed here with a motorcycle group on the weekend of July 17/21. The rooms were modern and well furnished... Fridge, microwave. Looks like there were some recent renovations. The staff went out of their way to make our stay superb. They were more like family members. They laid out a great breakfast for us. Extremely pleased with my stay!

Matelas manquant sur le sommier quand nous sommes arrivés, deuxième chambre attribuée n’étant pas faite (lits non faits, serviettes toutes utilisées, aucun ménage de fait) troisième chambre qu’ils nous ont donnée le tapis était collant par endroit! Aucune démarche faite de leur part afin de s’excuser! Je ne recommande point cet hôtel!

We stay at Comfort Inns whenever possible, as we know we will receive excellent value and service. At the Parry Sound Comfort Inn, the front desk staff were very friendly and helpful, and check-in was quick and easy. The room was clean, …

(Translated) Good value for money. The staff was super nice. Hot breakfast included. I will go back there. (Original) Bon rapport qualité-prix. Le personnel était super gentil. Petit déjeuner chaud inclus. J'y retournerai.

Bien placé, près de toutes les restos et galerie, personnelles très accueillant, joviale, chambres très propre et confortable

(Translated) Very clean place, a little smell that reassures us of disinfection in times of covide. Always a good reception. (Original) Endroit très propre, une petite odeur qui nous rassurer de désinfection en période de covide. Toujours une bonne accueil.

VERY AROGANT STUFF. ROOM WAS VERY DIRTY. YOU CAN SMELL THAT SOMEONE WAS SMOKING BIFORE IN ROOM 233. BREAKFEST WAS WORST THAT YOU CAN GET, WE HAD TO TAKE TO OUR ROOM TO EAT AND OUR ROOM WAS LAST IN 2ND FLOOR HALWAY. WE WILL NOT BE BACK IN THIS HOTEL.

(Translated) Service at reception is poor! Arrogant responses! I am willing to make the necessary efforts to curb the Covid: however, if the restaurants are open and serve us well, I do not understand why at this hotel, we are given a brown bag for lunch rather than a buffet lunch as it is ADVERTISED on their site ?! Pure laxity! Also warning everyone, if you are on the second floor, note that there is no elevator; you have 3 suitcases and a stroller you manage! No help will come from the staff! (Original) Le service à la réception est médiocre ! Réponses arrogantes! Je veux bien faire les efforts qu'il faut pour enrayer la Covid: cependant, si les restaurants sont ouverts et nous servent bien, je ne comprends pas pourquoi à cet hôtel, on nous donne un sac brun comme déjeuner plutôt qu'un déjeuner buffet comme c'est ANNONCÉ sur leur site?! Du laxisme pur! Avertissement aussi à tous, si vous êtes au deuxième étage, notez qu'il n'y a pas d'ascenceur; vous avez 3 valises et une poussette débrouillez-vous ! Aucune aide ne viendra du personnel!

Nice clean and comfortable. Customer service was great!

Great staff, but price is high, compared to brand new hotel on the ocean beside Le Cage De Sports.

Service impeccable et propre ,l’es baignoire aurait besoin d’être changer je crois

Le confort et la propreté sont très bien et le prix est honnête. Par contre je préférerais ne pas payer pour un déjeuner que je n'utilise pas.

Update 30NOV21: The situation has been resolved. I'm grateful for Dawn pulling through and making this right. Old review: False promises and frustrating to deal with. In April I stayed here for 3 weeks for work. We were forced to leave early Friday mornings only to return Sunday evening. In my haste I forgot my pillow one Friday. I called early afternoon and was told it was at the front counter and would be there Sunday. I arrived Sunday to find out it had disappeared. I was told to buy a new pillow and submit the receipt for reimbursement. I have been getting nothing but the run around since. It's now almost December and I am still out a couple hundred dollars. I can't ever seem to get a hold of the manager and my messages never seem to be forwarded. I just want to be reimbursed the money. I don't understand why 7 months later I haven't received anything?

Clean, quiet, convenient. Covid protocols are in place. Continental breakfast available.Perfect location next to many amenities. Just off the highway close to the hospital. Will definitely choose this location again in the future.

Très bien , chambre propre et bon service. Déjeuner excellent manque juste un endroit pour faire jouer des enfants au mini hockey pour passer le temps et sans déranger le monde de l’hotel ( équipe hockey )

(Translated) To sleep well it's not worse except when you have a truck with a refrigeration system that runs all night in front of the patio door of the room and for lunch it's the worst I have seen in my life, eggs cooked for a long time the bacon probably cooked in the microwave seriously going to have lunch at the mikes next door rather than paying for a really poor lunch. Also the housekeeper who woke us up at 8:00 am to clean the room !! Really ordinary !!! If you have the choice go to another hotel !! (Original) Pour bien dormir c'est pas pire sauf quand tu a un camion avec un système de réfrigération qui tourne toute la nuit devant la porte patio de la chambre et pour déjeuner c'est le pire que j'ai vue de ma vie , les oeufs cuit depuis un bon bout le bacon surement cuit dans le four micro-onde sérieusement aller déjeuner au mikes juste à côté plutôt de payer un déjeuner vraiment médiocre. De plus la femme de ménage qui nous réveil à 8:00 heure pour faire la chambre !! Vraiment ordinaire !!! Si vous avez le choix aller à un autres hotel !!

(Translated) We booked two rooms, one of which was missing the mattress on the box spring, they gave us another room and this one had not been cleaned...the third one they gave us the carpet was sticky in places but we stayed there because it was coming really ridiculous! Last year at the same hotel, our assigned room had not been cleaned either! (Original) Nous avons réservé deux chambres, dont l’une manquait le matelas sur le sommier, ils nous ont donné une autre chambre et celle ci le ménage n’avait pas été fait... la troisième qu’ils nous ont attribués le tapis était collant par endroit mais nous avons resté là car ça s’en venait vraiment ridicule! L’an passé à la même hôtel notre chambre attribuée n’avait pas été nettoyée non plus!

(Translated) Very clean. Delicious lunch. Very warm employees. A beautiful stay. (Original) Très propre. Déjeuner délicieux. Employés très chaleureux. Un beau séjour.

confortable, tranquille et accessible. le personnel est très gentil. merci

Signage leading into the Comfort Inn property is a little confusing, as it's tucked behind a McD's; but the place was quit nice and cozy. Definitely the place to stay if passing thru and need a night of comfort and rest.

Mes trois chambres ont eu de gros problèmes de propreté et l’assignation des chambres n’est pas rigoureuse. Une de mes chambre a du être changé deux fois, une première fois parce que le tapis était trempé et la deuxième fois parce que la nouvelle chambre était déjà occupée.

Nous avons été agréablement surpris de la gentillesse du personnel et de leur courtoisie. …

Très bon accueil, la dame de la réception a bien pris le temps de nous expliquer comment bénéficier de l'offre promotionnelle pour obtenir une nuitée gratuite.

Le personnel est vraiment super mais les chambres sont a rénover et isoler.

J'ai passé somme toute un agréable séjour à l'hotel. Ce dernier cependant gagnerait a mieux présenter son menu oeufs / bacon …

Start with the positive. The breakfast, considering COVID was pretty decent...... However, The first room we received smelled horrible, and I don't mean a slight disconcerting odor. It was bad! Thankfully they gave us a new room, but later on in the evening we received a knock from another guest who had been given our new room by mistake. Another negative I have is VIP parking for a certain level of Comfort Inn guests. That sort thing ticks me off when I paid good money to stay there. I should be able to park my car is any spot that is available. ( Handicapped excepted)