Here you will see all the reviews of people like you who are consuming the products and services of Clothes Encounters Of A Second Time (Costumes) around Ottawa territory (Canada).
Right now the firm gets a rating of 4.3 over 5 and this rating has been calculated on 64 reviews.
You may have noticed that its rating is very good, and it's founded on a high number of scores, so we can conclude that the valuation is quite reliable. If many people have bothered to rate when they are satisfied with the service, is that it works.
You know that we do not usually bother to give tatings when they are good and we usually do it only if we've had a problem or issue...
This Costumes belongs to the category of Used clothing store.
horrible selection and its very over price like 50 dollars 75 dollars for a sweater you can get at value village for 5 dollars honestly its a waste over time
Great selection of high end clothing and accessories.
So many different styles of clothes! Way cheaper than buying new, especially in the summer.
Awful selection, smelled like cat pee and the service was horrible!
Eclectic variety of clothes. You can find something unique among the well stocked racks.
I was so happy to find xmas gifts for most of my family here at great prices! The staff is welcoming and warm and it's got a positive friendly neighbourhood vibe which I love!!
I have been coming to this store since it originally opened. The service has always been excellent and the clothes selection outstanding. Keep up the good work.
Fun staff, great stuff.
When I first entered Clothes Encounters of a Second Time I was unsure what to expect. I was pleasantly surprised with everything this place had to offer. Firstly, the service was impeccable. I was greeted by some of the kindest retail staff I've ever had the pleasure with dealing with. I also had the pleasure of meeting the store owner, Monique Du gas. She was ready and willing to help me with any and all problems that I had. The service alone was enough to make we want to come back here Secondly, the selection of clothes available was impressive to say the least. They have all sorts of name brands, ranging from Gucci to Banana Republic. All listed for very reasonable prices. They also sell accessories such as hats and glasses. I left the store today with a nice new sweater and glasses which I am very pleased with Overall, Close Encounters of a Second Time is an amazing store that I will visit again. I recommend this place to anyone.
Nice place! Great stuff, amazing music and service! I'll surely go again
This store has such a great selection of clothes and accessories. The staff were very friendly and the store had a great vibe. We found some great pieces at very reasonable prices. We will definitely be returning. Also, you can check out some of their new items by following them on Instagram.
Staff are super friendly including Clara ( the cat). Great designer finds at a fraction of the cost. Will definitely be continuing to shop here.
(Translated) More than a store, it's a place where Monique and Clara welcome us with warmth, good fashion advice and good music. Thank you! More than a store, it's a great place where Monique and Clara welcome us with warmth, fashion tips and a great playlist. Thank you! (Original) Plus qu'une boutique, c'est un endroit où Monique et Clara nous accueillent avec chaleur, de bons conseils mode et de la bonne musique. Merci! More than a store, it's a great place where Monique and Clara welcome us with warmth, fashion tips and a great playlist. Thank you!
I have never been treated with anything but kindness and respect from the owner and her staff. I dont understand why there are negative comments because the store puts its customers first at all times. The owner works very hard to maintain a positive and friendly environment in the shop.
Helpful staff, lots of selection.
Smells musty and reminds me of Value Village.
Nice findings,though not worth the staff. at. all. Employees & manager are much to be desired. Poor attitude & service
Excellent service and staff and supreme merchandise !!!! Supreme service and staff with amazing ambience.
What a great place to shop! Great inventory, lots of brand names and excellent pricing!!!! Not to mention the staff is awesome! I strongly suggest you stop by and take a look, you will not be sorry!
Great place to shop. Will definitely come back.
Nice garments, friendly service and clean. Definitely a higher-end second hand store.
Great pieces and some real vintage items. Just be aware it's a high-end second-hand store; there arent any thrift-shop prices. I.e., a Dianne Von Furstenberg dress... but it was still $200.
Shopping here has always been a treat, from the colourful selection of quality clothes to the personal service. Support our local stores that love promoting valuable recycled treasures. ❤️
So many cool pieces to be found for a fraction of the original price if you're willing to take the time to look. The knowledgeable staff is always willing to help you with whatever you may need. Great mix of high and low, wonderful if you're looking for a designer purse or casual wear. One of Ottawa's best kept secrets!
With a name like that, I was hoping they'd have some used Star Trek uniforms, but alas, I had to settle with a few pairs of used underwear.
Wonderful, welcoming store and best consignment prices for miles around. Regular sales and markdowns. Lovely owner Monique strives for quality, great atmosphere and varied selection. Ignore any ignorampus comments/reviews here, CEST always worth the trip ????
I love going to Clothes Encounters, not only do they offer an amazing selection of clothing for every season, but I am always greeted by the most lovely staff who are willing to help in every way. The ambiance in the store alone makes a visit worth it, and Clara is always there to greet me! I will definitely be going into store to find some key Fall pieces.
Awesome Shop. The selection is amazing!!! I'd need a few days to go through all their great selection. I'm always shopping here for all my wardrobe needs, from top to bottom and all the jewellery you'd ever want. If you can't find it here, you won't find it anywhere else!! Super staff!! They really care. I 100% recommend this shop for all your clothing needs. Ava Ault.
The negative responses are extremely confusing as they are the furthest thing away from the truth. The store is unique and colorful, the staff are always accommodating and ready to help you with whatever you need, the interactions are genuine and there is NO CAT PEE SMELL. The quality of the clothes is remarkable and their prices and overall authenticity make the negative comments seem completely irrelevant.
Amazing selection. Good quality. Very friendly staff and reasonable prices. 10/10
One of the most expensive thrift stores I have ever seen. And I’m from Vancouver..... they had a 50% off sale which was nice and branded clothes but couldn’t find a plain t shirt for under 10$.. kind of defeats the purpose of a thrift. The owner was very kind and I would have liked to support her business. Just out of my price range and not what I expected.
Went there for the first time and wow is it ever expensive!! A big wool shirt that I could buy at the Salvation Army or Value Village for $5, she was selling it at $65!! What?! That's crazy!! Needless to say I will not be returning... the prices on the clothes and shoes were outrageous!! ????????
Bit of a narrow men's selection, but a nice little store with outstanding staff.
I came over the store for the first time a little over 2 years. I was excited to see designer names that I never knew before and different styles of design. I also found the staff to give you attention so that they can remember you the next time you come in, especially as a regular. If you love to find little gems in colorful “mishmash” stores, it would be here, and certainly it is a creative hotspot that I found myself in of authentic, affordable fashion for my money (as an example, finding AUTHENTIC Louis Vuitton for 250$ rather than for 2000$ is a big deal for someone like me who can’t afford easily that kind of thing!). If ever you want a different experience such as finding something you would never expect and a kind cat to talk to (whose name is Clara), it is worth to check out when you’re in the Beechwood area!
This is an amazing store with high end items at reasonable prices. The owner is a wonderful, kind, caring person who is very helpful and honest. She has a ton of integrity and manages to keep her stock updated and fresh. When a season is ending, she has fantastic sales to prepare for the next season. Consigning there has also been a great experience for me, letting others enjoy some of my previously loved designer bags, name brand clothes, etc. Love going through this quaint little shop, tucked away in New Edinburgh, as I scour the racks to buy some of my greatest finds and most loved pieces.
Wonderful local business with exquisite clothing that has been gently loved. This store has incredibly friendly and helpful staff. Their prices are fairly marked. The staff found a chair for my 86 year old Mom while I tried clothes on. My mom and I both found treasures. Would you believe one of the staff walked us to our car on an icy winter day and gave both of us a hug goodbye? She did! Support this local business! It is a fun treasure hunt.
Out of town visiting and came upon this cute shop. I’ve been shopping second hand as of the last year because I would rather spend a bit more on quality designer pieces (never full price though) than fast fashion. A really great selection of pieces at this store, found a coat for myself and my boyfriend bought a couple of shirts as well. Only reason a four star is because there were a couple of fake bags I spotted (they were advertised as fake, but I just don’t support it) and also didn’t have the best encounter when I first went in there with a sales associate... the second time though I dealt with the owner and she was absolutely wonderful. I’ll be back again when I’m in town!
Had my first visit here last week, and I loved it! It was hard not to go on a shopping spree, there were so many things I wanted! And a really comfortable atmosphere with the friendly staff and tortoiseshell cat. I will definitely be returning with ample time to explore
Great experience, good quality clothes.
Not worth the drive! I was so disappointed!
Good selection, better prices, excellent staff, and an even better atmosphere; staff were extremely helpful, and equally cheery, during my visit. I went in to get a piece of jewelry for my girlfriend's birthday, and walked out with a gift bag sporting a wrapping job far beyond what I'd hoped; my girlfriend loved it when little wooden, ornamental stars came out of the wrapping paper, as she enthusiastically unwrapped the gift bag... Excellent experience, and from a man who usually doesn't care much for clothing stores, that says quite a lot. Highly recommended! Wish more such stores were like this.
Great Store!! Found some very nice Zegna and Armani ties for an incredible price. On my way to the cash, I picked up a pair of Bollé sunglasses for a fraction of price. The staff were very nice. I will go back for sure. Oh!!! and there is free parking in the back of the store.
I used to love shopping there, until about a year ago when I came in to re-sell items I had purchased there a couple of months prior. The owner (I'm assuming she's the owner) was extremely rude, stating that this is a "high end consignment" store and they don't accept items like this - let me repeat, I had purchased the items FROM THAT STORE. She also told me that one of my items was "dirty" (it had some lint in it from a sweater it had been folded on top of) and was extremely condescending and rude. Needless to say, when it came time to sell my designer bags consignment (Louis Vuitton, Coach, Michael Kors) I brought them elsewhere.
Great vintage and designer finds for a very reasonable price !
Very nice store with friendly workers. Has a large variety of clothing to choose from!
Cute place, good pieces but I am disappointed that I paid $73.45 with taxes in for a "sterling silver" 925 ring who turned my finger green! This ring was definitely not real silver as I have been wearing a real silver ring on my finger for a long time without such issue. I also know real "925" silver does not do that. When I paid I got told that this was final sale, I threw out my receipt put the ring on (I truly loved it, had amethysts on it). Woke up to a green finger and noticing this ring was probably only plated not the real deal. I am very disappointed to have lost that amount over an item I cannot wear.