Reviews of Lisa's Bridal (Costumes)

681 Columbia St, New Westminster, BC V3M 1A8, Canada

Average Rating:

DESCRIPTION

Here you will be able to see all the reviews of real people who know the products and services of Lisa's Bridal (Costumes) in the territory of New Westminster (Canada).

To this day this business gets a score of 4.6 stars over 5 and that score has been calculated on 127 reviews.

You must have seen that its rating is virtually the top, and it is based on a large number of scores, so we can conclude that the score is very credible. If people have bothered to evaluate when they've done well, is that it works.

As you know, we do not usually stop to write feddbacks when these are positive and we usually do it only if we've had a problem or issue...

This Costumes belongs to the category of Bridal shop.

Where is Lisa's Bridal?

REVIEWS OF Lisa's Bridal IN New Westminster

Rachel C

The staff were very helpful and patient, really great at making suggestions based on my comments from previous dresses.

Alison Madill

I found my dress! Katrina was everything I could have hoped for in a consultant. She emailed me a few days before with some questions to get a feel for what I was looking for and when I arrived she had pulled ~8 gowns and they were all worthy of a try-on. She was SO efficient and delightful and I can’t stop saying how great she made the experience. Highly recommend!

Allanna Meadows

Crystal Hung

I had the best experience shopping at Lisa's! My consultant was Katrina. She emailed me prior to my appointment to ask a few questions about what kind of wedding dress I was looking for. When I arrived, she already had several dresses picked out for me - each one very close to what I had described in my email. Katrina had an excellent understanding of what styles I liked/did not like. She was very patient, friendly and did not make me feel rushed at all. I said yes to the dress !!

Sarah Elizabeth

The staff at Lisa's is friendly and welcoming. My consultant, Kristen, was very knowledgeable about the bridal collections they have, and respectful of my budget. I came in 2012 for my grad dress, found it in a Size 8, on sale, last one in stock. As fate would have it, I also found my wedding dress ... size 8, on sale, last one in stock. Highly recommend Lisa's for either occasion!

Katelin L

I had an amazing experience here! My consultant was so friendly and she really made shopping for a dress fun! She even stayed late on a Saturday night to assist and she never pressured or rushed us. I also was so nervous going in to try dresses but she definitely helped me find the perfect dress!! I SAID YAS TO THE DRESS!!!

Gurleen Banger

Carleen helped me find the perfect prom dress for my grad! great service ????

Kailin Strang

Sarah Wearing

My mom and I came to Lisa’s right after a horrible appointment at the Bridal Gallery across the street. We had a lovely experience with my consultant (I’m sorry I can’t remember her name!). She was so attentive and found a way to pin me into everything I wanted to try. Nothing but good things for this place! I didn’t find my dress here but I wished I did because my consultant was AMAZING!!! Thank you for the great experience!

Vienna G

What an absolutely incredible experience. I had been to other shops and was kind of disappointed because it wasn't the experienced that I had envisioned. From the second we walked in it was perfect - we were greeted with warm hand towels, hot coffee/tea, and my stunning consultant, Rita, had already preselected my dresses based on what I told her I liked/what my budget was when booking. You can tell Rita adores her job, she practically danced with the dresses when showing them off to us! She was so helpful and I am so so happy she was a part of such a beautiful experience, one I'll definitely cherish forever. ❤️

Victoria Dauncey-Elwood

Kyra was so wonderful and helpful along with all the staff at Lisa’s Bridal. Everyone was so amazing and I had the most perfect dress picking experience! Highly recommend !!

Megan Fraser

My best friend is getting married and we went to find her wedding dress - first of all it was totally what I imagined it would be like from watching say yes to the dress lol bit it was awesome! Our lady was so helpful, extremely knowledgeable and very friendly! My friend fell in lover with one dress but didn't have a size that fit her as a sample and we were sad because we wanted to see it on, well, the manager happened to see this and found one that just came in and hadn't been put out! It was THE dress and the whole process was awesome! I'm engaged and can't wait to look their first myself :)

Diana Bedoya

Karen was a God send! I gave her a general idea of what I was looking for and she picked the absolute perfect dress from the start. She was also so fun and made the experience very special for me and my ladies. And I LOVE my dress! It is so perfect and she made that possible. Great shop with an ideal price point for quality and a welcoming vibe.

Sylvia Cheng

I just got my wedding dress from Lisa’s, and I am so happy! My sisters got married 10+ years ago, and I remember going shopping with them store after store, until we came to Lisa’s. Both my sisters ended up getting their wedding dresses from Lisa’s. I am happy to say that Lisa’s service is still top notch. Lisa’s has the best selection at reasonable prices, and the friendliest staff. Due to the pandemic I was not to sure of what to expect when looking for my dress. I had made my appointment online and was pleasantly surprised to get an email from my stylist Lorena a couple days before going in, asking me what I was looking for in a dress. I think this is a great idea! I had sent a reply back with pictures of what I was looking for and what my budget was. On the day of the appointment we were brought into a room to view dresses based on my email and were given hot towelettes to sanitize our hands. Lorena picked out some amazing dresses, and gave me great recommendations of different styles that would also look good on me. Let’s just say Lorena did a great job and I fell in Love with the first dress I tried on. Lorena took the stress out of looking for a dress. I cannot wait to pick up my dress ????

Jessie Morton

Amy Borst

I had a wonderful experience and found my dress here after going to 5 other bridal stores. Great selection of gowns! Julie was wonderful!!

Tanaya

I had the greatest experiences trying on and finding my perfect wedding dress at Lisa’s with Kyra. She was so friendly and kind, had a number of dresses all lined up for me to see when I arrived, and did her best to get to know the styles I like. The second try-on, she even asked about my daughter by name! I was so pleased with my experience, and would definitely recommend to families and friends. It was very enjoyable and stress-free. Thanks Lisa’s and Kyra! Looking forward to returning for my fittings once my dress arrives.

Farhana K. James

Christina Fitzpatrick

Charlotte was amazing. She contacted me a week in advance to see what types of styles I liked and when we walked in she had a selection on display for us to review. It was my first time trying on dresses and as a heavier bride to be I was a bit nervous about the whole process. Charlotte listened to all our feedback, made great recommendations, made me feel me feel completely at ease and ensured that the whole process was a lot of fun. We went to a few other stores afterwards to try on other dresses, but ultimately ended up purchasing my dress from Lisa’s Bridal thanks to Charlottes stellar customer service.

Megan Plant

I had a great experience getting my wedding dress at Lisa's bridal! Mena was incredibly helpful and kind throughout our appointment! She totally understood what I was looking for and made sure to only pull dresses that were within my budget. She made my experience of finding my dress very special and memorable!

SOLEE M

Caroline Liggat

Hi there, I recently had a bridal appointment at Lisa's Bridal with my mum and a couple friends. It was my first day shopping for dresses. My consultant, Katrina, was AMAZING. She was so approachable, listened to what I wanted and styles I was drawn too, and made my experience great. I ended up finding my dress at Lisa's Bridal thanks to Katrina. I did not feel pressured to buy my dress and was encouraged to take photos and come back another day if I was uncertain. I couldn't say greater things about my experience here and would recommend this shop and consultant to brides looking for their dress! Thanks Katrina for making my experience enjoyable!

kayleigh pilchak

The staff was welcoming and super supportive, couldn’t of asked for a better experience:)

Liz D

Julie was super nice and helpful in finding my dream wedding dress! This store is also the only one in Vancouver which carries one of my favourite brands: Essence of Australia

Sidney “sidakid” N

Fantastic selection of dresses, and fantastic service. Alice helped me with trying on gowns - she was incredibly helpful, sweet and time efficient! Definitely a place you should check out for quality bridal dresses.

Kris Pitt

Mary Cranston

I had the best experience working with Angela at Lisa’s Bridal! She was so patient and kind and helped me pick the most beautiful gown for my wedding day :) Highly recommend this store!

Jessica Chan

Andrea C (muddchick)

This was my first experience wedding dress shopping and was rather pessimistic about how it would go. It turns out I worried for nothing as our consultant was wonderful. She put me at ease quickly with her friendly helpfulness. I'm so glad she was there. And, I think I found my dress.

Michele Moreira

Lisa's Bridal was amazing! My stylist, Mena was so kind and helped me find my wedding dress!! :) the experience here was so fun and the dresses were all beautiful. I never felt any pressure either! Highly recommend.

noura khatt

Hailey Curtis

My experience at Lisa’s was amazing. They had a great selection of dresses from my inspiration photos and I really appreciate the extensive selection of different styles they have to try. Katrina was my stylist and she was so lovely and helpful. 10/10 recommend going, the whole team and atmosphere was wonderful.

d pineda

Highly recommend this place! I walked in without an appointment and they were able to accommodate me the same day. I came in with only a vague idea of what kind of dress I wanted and Lorena pulled several amazing choices for me to try. She had great knowledge and helped me tremendously. I ended up with my dream dress at a reasonable price. The service at Lisa’s Bridal is excellent and unmatched.

Sarrah Mae Varga

I was thrilled to find my wedding gown here. It was gorgeous, fashion forward and I received so many compliments on the style. The team that helped me to pick it out was incredibly patient and really made me feel special. The bustle only worked for about 20 minutes and the rest of the day/evening I ended up having to carry my whole train - having stylists try to twist and tuck it or tie it. This was really frustrating considering I had 2 back-to-back receptions and the evening part was outdoors. Carrying it awkwardly all night made it seem like I didn't bother to get any alterations. What was worse was that the final fit also looked like I skipped getting alterations done. After the first alteration fitting, I was blown away by the phenomenal hourglass shape the new alterations gave me, absolutely in love. However after 'letting out a little at the top', the gown was so ill-fitting, loose and lumpy. The lady who helped me try it on at the end really rushed me and talked us out of thinking it didn't look great. After taking her word for it, I'm looking at my wedding photos in retrospect, feeling like I should have trusted my gut and stuck with my convictions. The top was so unflattering and lumpy and bumpy in every photo. The hourglass shape was entirely gone. When you pay a premium for alterations, you kind of expect to have a gown that hugs all your curves and was made to fit you just right. I'm sad that we had that once at the beginning but that it didn't read that way for my actual wedding.

Sara Leone

Diana McKavanagh

Wedding dress shopping was super overwhelming for me and I couldn’t decide on what I wanted. Lisa’s bridal staff was knowledgeable and patient with me as I figured it all out. They pinpointed my ideas and ultimately chose the dress that I fell in love with. Their alternations team transformed the dress into exactly what it needed to be and listened to everything that I wanted for the dress. I highly recommend them !!

Sydney Nagata

Janice Cheung

As any pandemic bride would know, planning a wedding with uncertainty really takes the excitement out of your big day. Wedding dress shopping was not an experience I looked forward to initially given inability to celebrate and the restrictions that comes with the pandemic. From the initial appointment booking to the day of, the staff at Lisa's Bridal has been nothing short of amazing. Based on the notes on my intake email, my stylist Alice and the owner Nelson already prepared a selection of dresses within my budget. As I tried each one on she asked me questions about what I liked/didn't like and how I felt in the dresses. After a few no's, Nelson appeared with two additional options he pulled from a special collection. One particular dress he pulled was beautiful but wasn't quite what I wanted. Alice could read my face and immediately addressed my concern and told me not to worry about the illusion neckline as this can be altered to a strapless style. I was impressed she knew what I was thinking and from there we were able to have a detailed discussion on what alterations can be made to make this the dress of my dreams. When I had trouble fully picturing the changes, they were kind enough to bring Gabby (the in house seamstress) over to answer our questions. Alice, Nelson and Gabby did an amazing job bringing the excitement back in this experience and working with me to find my dream dress. Visit Lisa's Bridal if you want a 10/10 experience and to say Yes to the Dress!

Inder Parmar

Amazing Experience! My stylist reached out to me before my appointment to get a good sense of what I was looking for. She showed me an amazing selection of dresses. It was my first day grad dress shopping and my stylist had chosen a beautiful dress that I fell in love with. This made my appointment run smoothly. After my appointment I knew that I didn't want to go visit any other bridal stores. My experience at Lisa's Bridal could not have been better. The staff was able to answer all the questions both my mom and I had which was wonderful. Cannot wait to come back for my alterations!

Taylor Busto

I had the absolute BEST experience at Lisa's Bridal! My stylist, Charlotte, found the perfect dress for me and made the process super easy. I went to Lisa's as my first stop of bridal stores over the weekend, and found myself coming back after comparing the selection of dresses and customer service to others. Charlotte is attentive, approachable, and knowledgeable. I recommend visiting Lisa's Bridal to all my friends and family. Thank you so much!

Sukhjit Sidhu

Paige Poirier

I can not say enough amazing things about Lisa's bridal! Lorena was my stylist a couple weeks ago and blew me away with her knowledge of everything. She answered all of my questions and was generally very pleasant. She emailed me prior to the appointment and had dresses already pulled. She even took notice of my body type to give me suggestions on what might look best. I ended up buying my dress that day and later they even mailed me swatches of fabric that matched my dress so I could find the perfect veil! The store itself is gorgeous and very well kept and I will suggest them to everyone from now on.

Andrea Lam

Honestly, I'm at a loss for words on how helpful Julie was at Lisa's Bridal. I never was a girl who grew up dreaming about her wedding dress, so I was at a loss on where to start. Luckily, Julie was there via email to gently guide me to what I liked and what I didn't like, and I was blown away by the options and how beautiful all the dresses were. I was comforted by the fact that Julie wasn't pushy in the least, was discreet with an awkward family situation I had when inviting those to attend dress fitting, and was extraordinarily patient as I came back 4 different times to think about my options. She was just a sweetheart and made putting on and taking off all the different easy as pie. Lisa's Bridal also made me feel safe during COVID-19 - you have to book an appointment, you can only bring in two other guests, and everyone is wearing masks 100% of the time. There's also plenty of space away from the other customers, since the shop is huge. Thank you Julie and Lisa's Bridal for helping me find my dream dress!

Renee Olesen

Erin

I picked up my dress from the alterations department tonight, and I am beyond thrilled with my experience here. I went to Lisa's only two weeks ago, and it was only two weeks until my wedding. The dress I had bought at a different store was destroyed by the in house alterations department, and so I frantically went to Lisa's, searching for a new dress. They calmed my mother and myself down, told us to not be worried, and stressed to us that they would help me find a new dress, and they would alter it perfectly. And you know what? They delivered! The salesperson found the dress of my dreams, and Tina in the alterations department did a FANTASTIC job fitting it. I did have to buy a gown off the rack, and it was a size too small. Despite my fears due to my previous experience, I almost did not buy the dress, but Tina reassured me that she would make it work. My final fitting was tonight, and the dress is an absolute dream. I cannot express how happy I was with the process at Lisa's, and would highly recommend to any bride.

Alyssa Fargey

Kristin was absolutely amazing in helping me find my dress! I love how even when my family was clearly in love with one and I was not, she made sure to check in with me directly on how I was feeling about it. I'm glad I picked Lisa's bridal to help me find the most important dress of my life so far! Truly an awesome experience from start to finish.

Melissa Knol

Emma Cahalane

Terrible experience unfortunately - while trying on a veil with a wedding dress I was excited about, another staff member ripped the veil off my head without asking to provide to her client. Very unprofessional, and showed a lack of care for this special moment. The lady helping me also proceeded to compliment all my friends rings, however didn't even make a mention of my engagement ring - what a way to make the bride to be not special. Although I did really like a dress here, I have no intention of buying it due to the terrible experience

Contessa Sookerukoff

In the middle of this pandemic, all the staff at Lisa's Bridal were AMAZING! I was able to go in, try on dresses, and found the perfect one! Super helpful staff, they answered all my questions, and made it such a great experience despite all the restrictions. Thank you so much!

Anna Jackson

had an amazing experience and my consultant was so kind!

Rachel Potter

Had such a good experience at Lisa's Bridal. It was the first place I went to look for dresses and felt so welcomed and cared for. Mena Talaat was my stylist. She was so kind and easy to talk to. Would recommend to everyone

JJ

BAD PLACE FOR MEN SUITS, NO SELECTION, SERVICE..NAH. HIGHLY RECOMMEND TO GO NEXT DOOR TO DEBONAIR. WHAT A DIFFERENCE

Chloe Chan

Lisa's Bridal And Mena my consultant are very professional! I highly recommend them! After making an appointment for bridal, I received an email asking about my preferences, which was super helpful on the day of the consultation, and saved so much of my precious time. Mena was friendly and helpful and showed me the front and back of the dresses she picked out ahead of time, and the cost. Then I tried them on, and she would grab more from the racks for me to try. The store is big and has MANY wedding dresses to choose from! She provided me with undivided attention, and even went slightly overtime just to make sure I was okay with everything. Got 2 dresses, a veil, and a head piece for AMAZING affordable prices in the end. Definitely check them out!

Melissa Evans

Was in the area with one of my bridesmaids so we went in to ask if they had time for a walk in. The lovely receptionist said she would take a look for us. Consultant Kristen overheard and jumped in begging out of what appeared to be desperation for the appointment but the receptionist remained composed and asked her to be patient. Kristen continued to state that she had nothing else going on for the day and then the receptionist gave her the go ahead. Kristen then let us know that she was training a new team member and would be joining in on the appointment. I described and showed pictures of dresses to the consultant but she seemed to not be able to grasp what I was looking for. Although all the dresses had lovely elements the majority of them just weren't for me. She was not respectful of my budget and just started pulling dresses without checking the price. I ended up falling in love with a dress she had brought me, only to find out it was almost 4x my budget. Then I noticed all the dresses she pulled were above my budget. Kristen wouldn't let me look around or pull dresses myself but allowed my bridesmaid to pull one after she could tell that we weren't getting anywhere. I I understand it's disappointing when you pull dresses and someone doesn't like them but she was visibly frustrated with me for not liking them and started to have an attitude over it. I believe that it could have been a really great experience but I think the consultant just needs to get back to the basics and focus on what the bride is saying and be respectful of those things. I do, however, appreciate that she allowed me to take a picture of one dress to send to my MOH who lives half way around the world. I would rate the selection but I really didn't get to look around. I would give my consult a 1/5 as she did not listen to anything I was saying or feeling. All around uncomfortable experience. The Consultant in training was lovely, just very quiet. But as she didn't know much about what the salon had in stock, I guess it made it difficult to be vocal.

lisa leo

Last night I visited Lisa's Bridal Salon with my 4 bridesmaids, mother in-law and grandmother. We had Annabelle assist us with the fittings. Annabelle went above and beyond. She helped me get into the dresses, pined everything clipped everything removed other dresses. She also showed me several ways the dresses can be altered and explained all the costs. She went above and beyond, and I truly feel like she was having fun helping us. The service was greater then any toher dress store I have ever been too. If your going dress shopping ask for Annabelle, she is amazing at her job and truly enjoys what she does!

Michaela Biehl

Charolette was so helpful! She somehow found a dress that ticked all my boxes! She was able to answer all my questions and the other associates that were there were also kind and helpful. I highly recommend Lisa's Bridal for all of your wedding dress needs!

Sarah Bristow

My mom and I decided to go shopping here on a whim after having a horrible bridal experience elsewhere. We were not expecting to get an appointment that day, but thought we would drop in to find out what their bridal dress price points where, and if the dresses would be in budget. The front staff was amazing and said they could take me in right away no problem! The consultant was very respectful of my budget, and after telling her how aweful my last experience was she was very nice to my mom and I. She brought me around the store pulling things she thought could work. While my budget was $900, there was not a TON for me to try on, but she kept bringing dresses out of the back that she said were older stock, or there were going to stop carrying (doesn't make a difference to me!!!). I actually found something that I really really liked. I have not gone back to purchase it yet, I am one of those people who needs to think about things for a bit, I thought i would write this review to let people know that I had a wonderful experience. We were there mid week which is why they could take me (wasnt busy). the consultant was respectful of my budget, and it was a fabulous experience :)

Faith Collier

Fantastic service and a great selection! Love my dress ????

Pardeep Kaur

We had great experience at Lisa's.we were there for my daughter's grad dress.Consultant was so nice and patient.She had great customer care quality.Even my 10 yrs's old son was amazed with her service and gave her10/10 for her service.

Glen McIntosh

About a month ago we dropped in to Lisa's to search for grad dress for our daughter. Without a doubt this was the best service, with a very experienced sales person. I wouldn't hesitate to recommend this shop and particularly our sales person, Chantel. Chantel is by far the most engaging, enthusiastic and energetic personality you'd hope to meet while shopping for a dress. She is a great listener who made our family experience one of the best shopping experiences in a very long time. By far out doing most other dress shops we attended. Congrats to this store and its desire to make the shopping experience first-class.

Mairi Lester

Beautiful shop it as a plus sized girl they had really limited selection and most of the dress pulling was done by me or my friend. The assistant didn't ask questions or help to find any looks.

Kyle Hay

If I could give less than 1 star then I would after an absolutely horrible experience with Lisa's Bridal Salon. When my fiancée found her dream dress after a few visits, she was overjoyed and even said it made her feel like a princess. Unfortunately, she was disappointed when it arrived 5 months later to find that it was in the wrong colour. Worse yet, when she pointed out that it wasn't what she ordered, the attendant responded by trying to shift the blame and tell her "well, you signed for it." In fact, after reviewing the contract, she had NOT signed for that colour and the store had ordered the wrong one. Upon realizing their mistake, my fiancée was assured that a rush order would be placed on the proper dress to have it arrive in time to have alterations done before our wedding. However, the following day she was told unapologetically that it would arrive in 5 months. Considering the initial order took 5 months, this hardly seemed like a rush and the flippant attitude we got from those involved was appalling. In the end, we were forced to ask for a refund to which they begrudgingly obliged. With so many things to plan in a wedding, it seems unacceptable to have such a monumental mistake happen, especially one that's so easily avoidable. Worst of all, the attitude and consistent lack of remorse shown by the staff have left us with nothing but disappointment towards Lisa's Bridal Salon.

Andrea Ma

Mena was the sweetest! I needed a lot of help, not having a clue what I wanted. She was very patient and helpful in guiding me through the process. And to my surprise, I walked out with a dress the same day! Thanks so much for your help Mena!

Yishan Dong

I almost bought my dress there but I did find something better, but Julie the sales consultant was very very nice!!

Lyn beatie

Grace Bond

Rebecca Boivin

Lorena did an amazing job! Lisa’s Bridal was the 5th store I was doing and it was the first store I really felt like they were taking good care of me and really wanted to help me find the perfect dress! I didn’t felt rushed or cheap because of my budget. Lorena was the only one who messaged me before the appointment to ask some questions about what I was looking for and was ready for me when I got there!

Joanne Lui

My stylist, Charlotte is an absolute dream to work with. She picked out what would end up being the dress as something she though I should try on. She gave wonderful advice and allowed me to retry my top 3 choices as many times as I needed to make a decision. Charlotte demonstrated a plethora of knowledge and experience for wedding dresses. She made it easy and fun to go wedding dress shopping. I recommend Charlotte as a stylist to everyone!

Ioana Tatar

Mena was extremely supportive and helpful. Great communication before the appointment and during the appointment. I highly appreciated her hard work in assisting us with the bridal gown!

Tiffanie Lam

Pros: Today I went into try on dresses and at first it seems like a great experience they already hand picked a few things for me and let me try on as many dresses as I wanted. They also gave me suggestions on how I could alter the dress to how I envisioned it. The person who helped me was very kind and honestly listened to my wants and needs. She was a great sales person, but please read further on my cons. Cons: I really liked this one dress they carried and it just came in last week. Their policy is that if someone likes the floor model ‘sample’, they will removed the dress from their inventory and nobody will ever be able to buy this dress again and they won’t be able to order it for you. That was a huge turnoff for me and that type of pressure almost made my cry. I was on the brink of tears and it wasn’t because I found my dress but because of not being able to decide right away on the dress. Because my wedding isn’t until summer next year, I didn’t feel comfortable making such a rash decision. Perhaps it’s just me and i do want to go to all the shops to try different dresses, and it’s just Lisa’s policy. So if you’re not a huge fan of that type of pressure, I might come here after you’ve gone to several places first. I’ve only been to 3 so far. Con: taking photos, the sales person said we weren’t allowed to take any photos until we said yes to the dress. This is very difficult for me as I couldn’t bring all my bridesmaids because of COVID. I would have loved a photo. However, I noticed some of the other brides trying on the dresses their moms were taking a million photos of every single dress she tried on. This was so disheartening because I don’t even know what the train of my dress looks like since I couldn’t even take a photo. HOW CAN I MAKE A DECISION WHEN I DONT EVEN KNOW WHAT I LOOK LIKE IN PHOTOS OR EVEN LOOK AT THE BACK TO SEE THE TRAIN??? I see all these great reviews and honest I don’t know if im the only one that had this experience, it hurt to feel so much anxiety from try on dresses. I really wish that my experience there wasn’t like that. When I spoke to the sales person on the phone they were so nice and were open to letting me take pictures. When I got there it was so weird, kinda of like an opposite feeling. I don’t know if I’d coming back but they are the only ones in Vancouver that carry that designer.

Stephanie Stewart

I would higly reccomend this place for buying a dress a wedding dress. I bought my wedding dress from here one month ago and the woman ( vivian) I had was amazing. There was no pressure or anything. I picked probably 15 dresses and loved most of them but my second to last one was the dress!!!! Thank you!

Sapna Sharma

Kyra was lovely. She emailed me before the appointment to get an idea on the style of dresses I like and my budget. She had great selection of dresses ready for me to try on. I picked out my dress in less than 30 mins. Lisa's bridal was the first place I went to to try on my wedding gowns. I won't post my wedding dress as the wedding is not till September 2022 but I will say it's stunning !!! . I would highly recommend Lisa's bridal. Their service is great and wonderful selection of dresses and veils. They gave me a bottle of bubbleie to congratulate me.

Annette Molag

I was there yesterday to try on dresses for graduation. There were two other girls there who had arrived just before me and the sales associates paid no attention to me and my mom whatsoever. We were shoved in a changing room to the corner and were offered no help. The other two girls were getting pampered from the other associates and we got zero attention. My mom didn't get a seat when the other moms both did. Horrible experience won't come back

Anna Ma

Julie was so patient and amazing to work with. She helped me find a dress that not only I loved but also made my mom happy!

Alyssa Estrada

I had an amazing experience at Lisa's! My consultant was Kristen and she was very attentive, friendly, and knowledgeable. I already bought a dress back in 2020 but I wanted something more sexy and glam this time around. Kristen did a fantastic job in helping me narrow down my choices to pick THE dress. Thank you so much Kristen! I can't wait to wear my dress in September ❤️

Leanne L

We had such a great experience. Everyone from reception to payment and everyone in between were fantastic, welcoming, accommodating and so helpful. My consultant, Rita, was so knowledgeable and helpful as well as, most importantly, honest. She was so intuitive that she even picked a gown that had my favourite flower on it which is quite unique and she had no idea that it was my favourite. The dress ended up being the one I purchased. The bottle of sparkling wine to take home was such a nice touch as well!

Amy So (itssoamy)

I had a great experience here with Angela! When we arrived she greeted us at the door and already had some dresses preselected for me to try. Although, I didn’t receive an email asking about my preferences like a few other brides mentioned (probably due to a typo in the email they had on file), I did indicate on the form when I initially made the appointment the styles and designers I was interested in. We also had hot towels for our hands upon arrival. During the appointment, she paid close attention to what I liked and didn’t like and changed up the dresses based what I told her. Angela also brought over a few other styles for me to try just so I had an idea of what looked better with my body shape. I didn’t expect myself to say yes to the dress at the first shop I went into, but was so glad I did. The dress I tried on was truly stunning and to top it all off I also received a bottle of sparkling rose! Can’t wait for my dress to arrive :)

Stephen Rose

Lower floor staff were amazing during selection and final pickup. Lady in charge upstairs for fitting and alteration had a poor attitude. Like we were inconveniencing her by being there and paying. So, not a bad place, but be prepared for BS.

Jennefer Boudreau

They have some nice dresses here, but the bride I was with had a had time talking about the dresses she waa wearing because our sales associate kept breathing down her neck. Would have been nice to have a little bit of space to really think/talk about the dress!

Amber Miner

Krysta Tobin

My experience at Lisa's Bridal was like no other shop shop I visited. It was the best by far! My mother-in-law and I were treated like royalty from start to finish. It was great how the whole team worked together to make sure I found everything I was searching for!

Geri GF

Mena helped me find my wedding dress last week; she is an absolute doll!! She’s incredibly sweet, patient and kind. I’m not a fan of shopping, or trying things on for matter, but she made the experience that much more pleasant! The staff are super friendly and they’ve got some really gorgeous dresses so it’s definitely worth checking out. I went in simply to try on dresses and I walked out with the one I tried on first ;) Keep an open mind! You might love a dress that you never pictured yourself wearing hehe Thank you Mena and Lisa’s Bridal for helping me find my dress xoxox

Jessica Mah

Julie was amazing and super attentive during my appointment. Based on the email I sent, Julie curated a set of dresses for me to try on. I ended up purchasing the first dress I tried on. Would definitely recommend my friends to visit here when it's their turn to shop!

Emily Cameron

So disappointed!! My girlfriend who I'm maid of honour for and I went to Lisa's for her to try on dresses; her mom who lives on vancouver island came over and came with us also. After trying on a bunch we found one that she LOVED. Flash forward 2 weeks and she calls and makes a second appointment to try on that same dress, her future mother-in-law who lives in Gibson arranged to take the ferry down so she could see it too. A week after she made the appointment, literally the Friday before her Saturday appointment her associate calls ME to say that they just sold the dress to another bride. I gave them my friends number but they didn't call her till the morning of her appointment. The dress was not one of a kind and we were told it was supposed to be a sample floor dress, that takes 6 months to order in. But I guess the other brides wedding was sooner than 6 months, but they still knew my friend was coming in the next day just for that dress!! When we explained the situation the associate did not seem to care, told us the dress was still on the premises so she could look at it but can't try it on. I find this totally disrespectful, so we are calling around to make appointments at other bridal stores and will NOT be going back to Lisa's Bridal.

Shirley Ng

Went to Lisa's today for my first time finding my wedding dress and I'm so glad i made the appointment. Staff there were wonderful! I had Lorena helping me, she was amazing! Very patient and knowledgeable, she recommended hairstyles and definitely knew what i was looking for and more! Would highly recommend Lisa's Bridal!

Hannah Bergen

I had such a great experience at Lisa’s Bridal! It was such a welcoming and fun environment, and to make it even better, I found my dream wedding dress with the help of my wonderful consultant Katrina!

Liza Giang

Kelly Sung

Best experience hands down out of all of the dress shops I went to! It all started from the moment I was trying to book the appointment. I was only available on a Sunday and the person on the phone went ahead and asked the manager if I could book in before they knew if they would be open(as they aren't necessarily open on all Sundays). I was very thankful as Sundays were really the only day I could shop. The email inquiry to get to know your style and what you are looking. size, etc. for was a small by amazing touch. From the moment the appointment started, I felt really taken care of. The style of dresses selected and how they were presented was like none other. I was lucky enough to have Rita (ask for her if you can!). She is superior in her knowledge and care for her clients. She really listened to what I was looking for and knew what styles would make me look and feel my best! She he was honest and didn't try to just sell me any dress, she was determined to find and found "the" dress. Lisa's also has a great selection of styles and sizes for a plus sized woman like myself. Yes, you can get clamped, pined, etc into another size, but to actually be able to try on a proper size and feel what its like is the best experience you can ask for. Needless to say, if I could give more than five stars I would! I'll be recommending Lisa's Bridal to anyone who is looking for their wedding dress and want a top notch service, styles and selection.

Maria Cyu

There’s a stretch of stores along Columbia street that we went into looking for a gown but this instantly became our favorite and will be the place to go for future occasions because of the service. The staff are nice, professionally kind and genuinely helpful. They are not intimidating, the service was personalized. They helped us with accessories too. The place is clean and alteration was quick.

Faye Alexander

I had my first bridal appointment at Lisa’s Bridal and found the dress! My consultant Angela got in touch with me prior to the appointment to make sure she had a good idea of what I was looking for. When I arrived at the salon, we sat down and on the wall were a series of stunning gowns she had pulled for me. The only difficult thing about the appointment was that EACH DRESS was beautiful and it made it hard to choose. Angela really listened to what I was thinking, was wonderful with my mom and bestie, and made finding my dress so much fun. I would highly recommend Lisa’s Bridal to any brides seeking great service, beautiful selection and consultants who make you feel like a billion bucks. Thank you, Angela!

Katerina Othonos

I had an amazing experience at Lisa’s Bridal! Everyone was so welcoming and I enjoyed trying on their dresses ! Mena was such a great consultant, she picked out such beautiful dresses for me to try and I found my dream dress right away!

bea petallano

Lisa’s Bridal had so many different colours and styles of grad/prom dresses to choose from! The service is SOOO good and Tatiane really helped me figure out what dress would look best for me:) She helped me choose a dress that flattered my figure and skin colour when I wasn’t sure what to get, and made finding a dress very fun. Definitely worth booking to look around! 10/10 would go again.

Isabella Christensen

Chantel was a great help, very funny and made the whole process a lot less stressful. Found my dress and left very happy!

Carell Mae Simeon

Lovel Sidhu

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Earth Angel

Xarra Steele

Onkar Dhillon Jorgensen

Had a pretty horrible experience at Lisa's. I'm a plus size bride and we called ahead when booking our appt to ensure they'd have my size. When we first arrived and met with our consultant, she right off the bat told me they wouldn't have anything for me but then proceeded to pull dresses.. I showed her "the dress to beat" I'd found at EBTG and she said it looked like a Batman cape and completely put it down which I didn't appreciate. She then put me in dresses that were nothing like the style I asked for, and the complete wrong size and kept trying to squeeze them over my body which when you're a bigger girl, it's SUPER disheartening and a blow to your confidence. When I asked to try on a ball gown style which was what I was going for she told me it wouldn't look good on me... Well isn't that my choice ultimately? She also complained about how she wasn't supposed to be working that day and was supposed to be at a dinner and then got called in and they didn't even need her. After two very unsuccessful dresses she gave me the name and number of a tailor across the street and told me to go get my dress made from there because it would fit me better.... All in all a really bad experience that left a sour taste in not only mine but my entire family's mouths and we walked out pretty annoyed and defeated. Not impressed at all and they don't have the greatest selection.

Kamal M

I had such a lovely experience at Lisa's Bridal with my stylist Kyra. I found she listened to what I wanted and really got the look I was going for. She didn't try to push other styles. I found the rest of the team there really friendly as well; a few other stylist had dress recommendations for me. I bought my dress at Lias's and couldn't be happier with my selection. The prices are also very reasonable and the dresses are super nice. -Kamal

Lori Marshall

Laura Williams

WONDERFUL experience! Everyone was so kind and patient. Tons of options and helped me find the perfect gown!

Sarah Kamdar

Ace

Lisa's Bridal worked miracles for my last minute wedding. I've never shopped for a gown in my entire life, so I really didn't know what to expect! What I did experience was unforgettable and incredibly special. I had the pleasure of working with my amazing stylist, Rita. She was so kind, professional and a lot of fun! My wedding was less than a month away and she was honest and up front about selections. I had to purchase a dress right off the rack and have it altered to fit me later on, which I was perfectly fine with. I was blown away with how fast she grabbed an astonishing variety of dresses for me to choose from based on my tastes. I'm also someone who has a hard time making decisions - Rita came to my rescue. She has this remarkable gift for helping you make an informed decision and effectively narrowing down the selection. It was really hard comparing dresses, especially since they're all so beautiful. When a dress wasn't flattering me, she spoke gently and honestly about it and it helped so much in the decision making process! In addition to her skills as a stylist, she was incredibly kind and welcoming to not only myself, but to my mother and my sisters who came to the viewing. Once we chose the winning dress, all that was left was to alter it. If you have to get your dress altered, ask to see Gabby, the seamstress. At first, I felt like the dress I chose wasn't going to fit my frame very well, but once Gabby stepped in to examine the dress she assured me she knew exactly what to do and cheered me up. She spoke with such quiet confidence and kindness. When I came back for the next visit, it fit like a glove. I couldn't believe what I saw. She masterfully shrunk down this massively sized dress to fit my specific frame. When I asked her "How did you do it?" She responded gleefully: "With magic!!" I have to say, I am inclined to believe that Gabby absolutely wields magic. I can't imagine having an experience like this anywhere else. Lisa's Bridal makes you feel like a bride.

Likes Eating

I got my wedding reception dress here, and their service was amazing throughout. They did a great job at alterations as well even though I requested a lot of changes. My fiancé’s groomsmen are getting their shirts rented there, and the whole process was very smooth because of their good service. We are thankful for their service.

Sola

I went to try on grad dresses. It was really busy so there was a wait list, only about 15 minutes though. All the staff were super friendly and helpful, and they had a large selection of dresses.

Michelle Bicknell

The shop itself is very nice and fancy, which makes wedding dress shopping feel special. I liked how I did not need to jump around other brides while at my appointment. My stylist Rita chose a variety of styles based on photos I sent her prior, and she did a fantastic job of showing me dresses that I loved! I found multiple dresses here that could have been the one, and after trying out other stores, I realized that the quality of the dresses at Lisa’s were much better and so I returned to buy my dress. The price point is reasonable too for the quality of the dresses. I definitely recommend Lisa’s bridal for a good dress-shopping experience!

Chelsey Ponzini

Rita was my stylist, she had me send in my size, styles I liked, and budget. She picked out MANY beautiful options that I also loved, but the dress I actually chose was my 3rd one I tried on! It was under my budget even, and absolutely what I envisioned my wedding dress to look like! She had a really fun personality and was easy to shop with! Would recommend her 10/10

Andria Farnham

I found my perfect dress at Lisa's Bridal last weekend! Kyra was so helpful, and she gave me dresses to try on that were exactly what I was looking for. The second dress I tried on is the one I bought! It is even more perfect that I had ever imagined! The entire experience at Lisa's Bridal was delightful, highly recommend for anyone hoping to find their perfect dress.

Randolf Richardson

Excellent and friendly service by helpful staff with what seems to be infinite patience.

Ashton Pollock

We had a WONDERFUL time at Lisa's bridal. Our consultant, Lorena, was very kind and patient as we tried on bridal and bridesmaid dresses. I highly recommend them!!! It was our first day shopping and we didn't have expectations of purchasing but Lorena was so good at finding dresses in our style we ended up buying my dress and bridesmaid dresses. So happy. It was especially good considering the poor service we received at the Bridal Gallery. They turned our day around!

Dorothy L

Was previously here for another friend/bride and loved the experience so much that I went back here to look for my dream dress! Lorena was the consultant that helped me find my wedding dress! There was no pressure to buy anything on the first visit too which was really nice. Thank you!

Nadine reaugh

I had the best experience with Julie, my stylist, at Lisa’s Bridal. She had picked a few dresses that I would have never thought about and I ended up picking one of her choices. She was amazing!! Thank you. I said YES to the Dress!

Karen Tse

Erin Bergeron

I had a lovely experience with Julie at Lisa’s bridal! She was so kind and helpful and helped me find the perfect dress!

Peter Price

Pretty good. Casual, didn't feel rushed. Fair selection. Daughter had a good experience there.

vivien poon

I had a great experience on my two visits to the store. Out of my visits to different wedding dress shops, I would say Lisa’s Bridal gives the best service. Kyra has a good eye on what dresses would fit me well and is very helpful and friendly. She helps me found my dream dress that is much lower than my budget. I’m so happy with my dress and get to spend those extra money on alteration and accessories.

Milena P

Karissa Hill

I was really looking forward to shopping here as it was where my sister and good friend both found their wedding dresses, however I had a horrible experience. The consultant Janine seemed immediately not invested when she heard my budget was 2k. Despite asking for dresses with finished hems (as in not just tool at the bottom), the majority of dresses she pulled were all plain. She made zero effort to even connect with me, ask about the wedding or anything to do with the whole dress situation, let alone talk to me about anything, which made for a very uncomfortable and quite frankly horrible experience.

Brianne Sexsmith

My stylist Julie Ford was fantastic! She emailed me ahead of our appointment to get an idea of what style dress I was looking for, and when I got there she already had about 10 dresses pulled to show me and get reactions on. It was very efficient and showed she knew what she was doing. We were treated so well at Lisa's, offered drinks and warm towels! I loved how Julie worked with my mom as well, talking her through the minor alterations I will need for the dress I bought. And finally, she was super aware and respectful of my budget and was able to put me in beautiful dresses that I could afford. Thanks Julie, and shout out to Nelson who was also really helpful :)

Ophelia Tsui

Gift was amazing! Made me feel very comfortable during my experience.

Candice Liao

My experience with Lisa's Bridal was awesome! I went there three times and each time they always surprise me with a nicer gown. My stylist was Rita, she was nice and patience, she gave me honest opinions and good advice. My finance also bought his tuxedo there, Nilson and the other man helped him.The main reason we chose them was because of their SERVICE, compare to other stores we've been to, Lisa's bridal's service is the best!

Alicia

I went here this past Saturday with my mom, sister and bff. From the moment we walked in it was great service. Our consultant Karen was amazing, I showed her a picture of the style of dress I was interested in and she knew exactly what dress to pull. We pulled about 10 dresses but only tried on the one that she recommended and it was the one. I didn't bother trying on the others. Karen gave us all advice on how to wear/walk and take care of the dress on the big day and wasn't scared to be honest, she was just amazing and personable. I would highly recommend this salon to everyone.

Kate Major

I am so glad that I came to Lisa's Bridal Salon in Oct of 2016 (on recommendation of another bridal shop), it was the one store where I found THE DRESS. I had visited about half a dozen other stores, and all of the dresses could work but I hadn't been over the moon about any. So much so, that I thought settling was normal. When I arrived for my appointment, I had a pretty specific list of what I thought I wanted. Lorena, picked the dresses that I outlined and then asked if I would try a few she would pick for my body type. I had been wanting a professional to help me, but I had yet to find a store associate that knew the exact fits of the dresses. In the fitting room we started with the dresses I wanted, and I had the same unsure reaction knowing they could work but were nothing outstanding. Then I tried her picks, and they blew me out of the water. At first I wasn't sure I could pull them off as they were entirely different from what I thought. Lorena was so professional and encouraging, she actually told me today would not be the day I would decide, that instead I should go home and sleep on it for a few days as the style was new to me, come back, retry and then I would know. Boy was she right. As soon as I got home that night, I cancelled the other two appointments at stores I had not been to. I knew without a doubt that I would be saying yes to the dress at Lisa's Bridal. When I came back for the second time, I knew the instant I put the dress on that it was the one. I honestly can't imagine my wedding day without this dress. I received endless compliments and I truly felt that I was the most beautiful bride I could be. My entire experience at Lisa's Bridal was fantastic. Along with the dress I ordered the veil, it was simple, classic, and a perfect compliment. I also did my alterations with Lisa's Bridal, the dress fit perfect after the one fitting. I would 100% recommend Lisa's Bridal to anyone.

Amanda Alblas

Joan Verar

I found my dress and was so happy with the choices my bridal consultant laid out for me. I was not pressured to buy a gown and she was vocal if the dress will be way over my budget due to alterations and rush order.

Elizabeth Shimell

I had the best experience here !!! Karen my consultant was amazing !!! She went above and beyond for me and made the experience for my family is much fun !!! She told me which dress would be good for the season and for my body and got me to try dresses on that she knew wouldn’t look good for I knew what to better look for which I loved !!! I ended up finding my dress the second dress I tried on but we still tried more on after just to be sure but the dress I picked out is absolutely the dress of my dreams and I can not wait till my wedding day to try it on. I can’t wait to get it back and come back to see Karen and to visit Lisa’s bridal! All brides should come here and have Karen as their consultant !!! Such a beautiful location and amazing experience !!! I can’t wait to get my dress in and start fittings ????

Roxanne Dowlatyaridowlatdoost

Rita was amazing!!!! She knew exactly what I wanted and what would work best for me. She made the experience super fun and she was so nice and sweet. Thank you!!! Xo

Cindy Ngaserin

Kristin is a great consultant!! She helped me with all the process from choosing the dress to trying on the dress. Lisa's bridal has amazing selections on wedding dresses and I'm so glad that I said "Yes" to the dress there. Definitely would recommend anyone to consider this place to try on dresses.

Emily Potusek

There were so many beautiful dresses to choose from! My stylist, Mena, really helped me narrow down my choices based on what I liked and disliked about each dress while being mindful of my budget. I am so happy with the dress that I bought and I'm so excited to wear it on my special day!

Erica Dunbar

I bought my dress from Lisa's bridal last week! My stylist Julie went above and beyond to make my experience amazing! Fortunately I was able to buy the dress of my dreams and not break my budget! She listened to my comments about what I liked and disliked about the dresses and we were able to find the winner! Nelson was also incredibly helpful and listened to my requests on the phone and got everything sorted! 10/10 would recommend!

Myleen Baesa

Really loved it here.. I found my dress here and the consultants were all great and so friendly ... they accommodated me sooo well! My particular consultant was Annabelle and she was just amazing and a breath of fresh air.. after the previous consultant I had for my wedding dress at a different store I am soo glad to have met her!! ????

Malika A

I had such a good time looking for my prom dress at Lisa’s bridal. The staff was super friendly and helpful, and they had a large display of beautiful dresses that could be customized if needed. Additionally, many of the dresses were reasonable priced so you don’t have the break the bank trying to find your dream dress. If that wasn’t good enough, they maintain a registry of your school/event to ensure that no one from you school purchases the same dress in the same color, preventing any embarrassment. It was a really positive experience and I would highly recommend checking it out for prom! :)

Bianca Cabales

i got my prom dress here today and i cannot express how happy i was with the service. it was my first time shopping for a formal dress and The lady that was assigned to help me made me feel such a princess. very patient and helped me with my choices. once my mom did the first payment, also the front desk lady (cashier) was super sweet, the lady assigned to me congratulated me for choosing a dress and hugged me and my mom. so much styles to choose from and prices are reasonable for the quality. recommended this to my friends! Highly recommend this place to everyone

Rosana Perry

I had a fantastic experience at Lisa’s Bridal. Kristin selected a perfect collection for me to try on and I found my perfect dress! I am so happy!!!Thank you Kristin!!

Noreen Ma

My wedding dress shopping experience at Lisa's Bridal was easy, fun, and low-pressure. My stylist, Alice, curated a wonderful collection of dresses based on my vision. I really appreciated this since I was on a somewhat tight timeline and had little luck finding *the dress* at other stores. Alice set us up in a comfortable atmosphere and made me feel relaxed while trying on dresses. I was also impressed with how knowledgeable Alice as well as the other stylists and in-house seamstress were about the dresses and potential alterations. It made me feel like me and my dress were in capable hands. Thanks Alice + team and I can't wait to try on my dress again when it comes in!

Eva Hoggatt

Lindsay Doucet

I had an amazing experience at Lisa's Bridal and I said yes to the dress! Rita, my stylist, immediately knew what I was looking for and pulled the most stunning dresses I've ever seen. Thank you to everyone at Lisa's Bridal for helping me find my dream dress.

Nicole D'Angelo

The best bridal dress shopping experience ever, AND I found my dress! Mena my consultant was so wonderful, with a very calm demeanour which I really appreciated. I had been to two other bridal stores before Lisa's, one of which where the consultant made me cry from the pressure. Mena made me feel like I was not only listened to, but actually heard. Unlike the other stores, Mena had already pulled ten or so dresses based off of the details I emailed her and presented each one to me. After getting my feedback, she then took me to the change room where I tried the three best on. This makes way more sense than how other stores did it, where they just took me straight to a change room and kept stacking dress after dress on a hook and insisting I try everything on. The only critique I would have is I wish they had a larger selection of plus sized dresses in a wider variety of modern styles. I was looking for something simple, timeless, and most of their selection was heavily laced, beaded and bejewelled.

Selena Miranda

I give this store a 2 star rating because the last time I came here a woman working there told me it was a waste of time to be looking at the shop , after that I left and came back two weeks after and that lady went around to her store employees telling them stuff about my family and me, I could be assuming that she talked about my family and I , but she kept looking at us while talking to them and she pointed. The experience was okay, the dresses are beautiful but this store employee really ruined the whole experience for my family and I.

Ashley Lopez

Nicole McDonald

Katelin Young

Just found my dress and it was the BEST experience. I went to a few bridal shops prior and no one beat the service at this Salon. Kristen really understood my vision and made the day feel super special. Would 100% recommend other brides to book a consult!

Tessa Reimer

The best spot in new west for wedding dresses and tuxedo rentals. Robert helped my fiancé get suited up for our wedding. He was so professional, friendly, and experienced! Thanks Lisa’s bridal ????

Natalie Ohlhauser

Alyssa Gibaldi

My consultant Mena was absolutely amazing. Out of the 10 different places I went to she gave the best experience by far and it was such a great time finding my dress. She was so supportive, a true hype woman and had my best interests in mind. So encouraging as well! 10/10 recommend Lisa’s Bridal and working with Mena!

Lisa Bertoia

I had a wonderful experience with my stylist Lorena. She helped me find the perfect dress which led me to say YES to the dress! I couldn’t be more thrilled. Thank you so much Lorena! I can’t wait to wear my beautiful dress on the big day!

Sofia

Mena the stylist was great! Had many many different versions of the dress I was looking for and understood my vision perfectly.

ATTILA Szabo

Just a nice place

happy kitty

Lisa' Bridal has such great customer service they found what I was looking for and had a great selection of dresses I got my prom dress from them and Mel was the person who helped me find my dress she was really sweet, nice and gave her imput on how the dresses looked on me I would definitely recommend going to Lisa's Bridal.

Chelsea Coffey

This is how shopping for a wedding dress should feel. Amazing service from start to finish. I flew in from Alberta after some very disappointing experiences there. Nelson and the staff were patient and enthusiastic, making the experience memorable and fun. The follow up afterward with shipping my gown to me and accommodating making my husband a kerchief out of the fabric, etc. was above and beyond. Will for sure be back when we renew our vows ♥︎

Amanda Fuller

Lisa’s Bridal makes your wedding dress shopping fun, memorable and stress free! Rita totally understood my vision, and helped me find my dream dress, and I can’t thank her enough! I really loved how she emailed me ahead of time to gather information about what I was looking for, and when I arrived she had already pulled an amazing array of dresses. Highly recommend!!

Debra Granberg

I bought my wedding dress here 2 years ago with no problems to speak of...For that reason I returned there to purchase my dress for my son's wedding..Unfortunately I had totally different experience .I bought a dress it needed some alterations such as hemmed and some of the beading needed repair for some were loose.I was happy with my first fitting but still needed some bead work done.I picked up the dress and tuxedo which right away I noticed it had the wrong vest and tie.I took the dress home and noticed right away the bead work was still bad and even worse the beads were now falling off.I then looked closer and the was a actual hole in the back of dress in the netting I was extremely upset.I then drove back immediately from chilliwack to rectify the situation.I was appalled that anyone would think this was exceptable for a dress to leave their shop in this condition.They did exchange the dress for me and everything worked out.It was extremely stressful and I feel when you shop in a professional bridal shop and a person is spending large amount a money for such milestone events the service should be at a higher level and their merchandise .Sorry to say I will not be recommending Lisa's Bridal Salon in the future.

Natalia

The Best salon for wedding dresses. Katrina helped me to find "the one". I said "yes" to the wedding dress. Thank you so much for spectacular time.

Sarah Hartman

Andrea Lau

I said yes to a wedding dress at Lisa bridal! I am very pleased and thankful for the help I received from Julie & Kyra! They are very attentive the entire time, without giving me too much pressure. I had a great and relaxing time selecting and trying out dresses with my bridal party! Would really recommend this place to other future brides! They are affordable and have a good variety of wedding dresses to choose from. Thank you Lisa Bridal!

Rosilyn Tegart

Mena and the staff at Lisa’s were lovely! When I arrived she had about 15 dresses pre picked based off what I liked. They were all bang on and within my price range. I found my dress and had a great experience!

Rsd _

Excellent service, Zainab was superb and very patient

Tiffy S

Alice was super nice, and patient while I was choosing my dream wedding dress. She gave me a lot of options to choose from,and I felt like a Princess about to marry her Prince.She also helped me to "Say YES to the Dress." I would recommend Alice to others any day. I didn't however like my seamstress, as she told me "I was too skinny." I thought it was kind of rude of her,because I already knew that I was skinny. My wedding dress fits perfectly when I went in for my second fitting. The seamstress did a great job even if she did call me skinny. I just hope she isn't as rude to a future bride.

Heather Enders

Friendly service, good alterations for my bridesmaid dress

Nicole Wong

I love my experience at Lisa’s! All my friends raved about Mel and how great she was with them and I was so excited to get her as well! The service I received was amazing and I ended up finding a dress I love. They really take their time to help you find something that’s perfect for you. There were so many options and they had such a large collection to choose from! I didn't feel rushed at all and it was overall such an awesome experience I would 100% recommend going there for prom or any special occasion.

Maya Jansen (Micchi)

Came with my sister to find her wedding dress. Our consultant, Celia, was amazing! Just from a brief explanation, she knew exactly what my sister wanted, and we have found her dress already. She was very well informed on the entire process, and was very entertaining and kind during our visit as well.

Abi Lim

From my visit to Lisa's Bridal my stylist, Gift, guided me through the pros and cons of each dress as I tried them on. It was such an enjoyable experience! She was so friendly and gave useful feedback that greatly helped me when deciding on my prom dress. Definitely a place I would like to visit again and would recommend anyone as they have a variety of dresses to choose from!

heath tam

Jennifer Kou

I had such a wonderful experience and ultimately bought my wedding dress here! Mena was my stylist and she reached out a few days before the appointment to get a sense of what I was looking for and the style, vision and budget. During the fitting she was incredibly helpful pulling dress styles and also finding dresses that I had seen on their website. Everything was in my budget and I didn't feel pressured to purchase.

Liv Cameron

Victoria was so sweet and helped me so much picking my grad dress. The experience was so fun and I got my dream dress!

Felicia Laron

My experience with alterations at Lisa's Bridal with Gabby was great! She was very honest about how the dress would fit and made me feel very calm when the dress was too small around the hip area when I tried on the dress at the time it came in. Gabby was also able to include off-the-shoulder straps last minute as per my request with no hesitation. Finally, her instructions for putting on and taking off the dress for my MOH were very clear and concise. Thank you Gabby for a beautiful job on my dress! I couldn't have asked for anything more perfect.

Nicole Gallop

Beautiful dresses, good quality. Can't take photos of the dresses when shopping. Sales lady wouldn't shut up when I was shopping so I ended up running away from her to the other side of the store and picking my dress while 20ft away from the mirror. As a result, I love the shape of it, hated the designs. I also said I wanted a white dress but was convinced to buy ivory. As a result of all this, I hated my wedding dress. It is a beautiful, quality dress, but wasn't what I wanted. Huge, heartbreaking disappointment looking at our wedding photos after the fact. Ultimately its my fault for choosing, but didn't feel my needs were heard in the shopping experience.

Yvonne Brabander

It was such a beautiful experience to find my wedding dress at Lisa's! I really appreciated how friendly the staff were. Mena was my stylist and she was so kind and patient, also she was great at choosing dresses that reflected what I was asking for. I thought the salon itself was gorgeous too! I found my dress here and can't wait to wear it!

Jenn Dela Torre

Julie was my stylist and she was amazing! I gave her some photos for inspo and she was spot on with the choices. She was very thorough and made sure that I loved the dress before saying yes. If you ever need to find THE wedding dress, Julie is your girl!

S L

I had an amazing experience during my consultation with Lorena. She was exceptional!! very helpful, listened to every detail, and offered great suggestions with the type of gown I was looking for. The store had great selection and very spacious which made it very comfortable to shop in. I highly recommend Lisa's to anyone looking to purchase a gown!

JAEMIE VALENZUELA

I had such a wonderful experience at Lisa's Bridal! Charlotte was AMAZING as my consultant!! She emailed me a few days prior to my bridal appointment asking for my ideas on my perfect dress, colour scheme, and most importantly, my price-point. Did she ever deliver! Upon arrival, she had an entire rack filled with dresses she thought I would be interested in based on my email. She must have had at least a dozen of which only 2 I did not try on. She even suggested a dress which I thought wouldn't suit me but I still agreed to try on and OMG I am so glad I did because it was THE DRESS; MY DRESS!! - waterworks and all haha My appointment at Lisa's Bridal was only my second one. I had an appointment the weekend before at another bridal shop and the experience between the two was night and day. I actually felt like a bride at Lisa's Bridal! No hard sell, no pressure; Charlotte was fun, patient, and obviously one who enjoys their job. Thank you, Charlotte and thank you, Lisa's Bridal!!!

Annette Chia

Friendly and helpful staff making for visit enjoyable. The studio deco is beautiful and befitting the occasion of wedding prep. Highly recommended.

Anastasia L.

By far my most enjoyable wedding dress shopping experience! I've visited most bridal salons in the lower mainland in search of the perfect dress, and this place has to be my favourite. The place was very spacious, a lot more than it looks like from the outside, and there were plenty of lights and mirrors to see the dress from all angles. The customer service was wonderful, and I had the pleasure of working with Katrina, who sent me an email before my appointment to get an idea of what I'm looking for. When I arrived, she already had some dresses picked out for me, one of which I'm very set on getting :)

Melanie Iddon

Thank you Mel! My daughter wasn’t sure what she was looking for, but with the great selection and Mel’s help, she found the perfect dress.

Brooklyn Kassidy

Saiya Gill

Sakura W

Monica Mastrantonio

I had the most incredible experience at Lisa’s Bridal! I ended up with the most amazing stylist Katrina who was so incredibly kind and put no pressure at any point. Her genuine concern was making sure that I found my dream dress!! The whole experience in general from even before we arrived was incredible!!! My stylist emailed me asking for my vision of my dream dress, so she had pulled out dresses and was able to present all the dresses to us was so luxurious! She let me try on as many dresses as I liked and was so accommodating! I only have incredible things to say about my experience at Lisa’s Bridal and would recommend them to anyone looking to buy your wedding dress! Thank you all again and I can’t wait for July to get married in my beautiful dress!!

Christine Lin

Lisa’s Bridal provided the ultimate wedding dress shopping experience. I received an email before the initial consultation getting to know me and the styles of dresses I was looking for. Lorena was my consultant and she was AMAZING! In my email, I probably included pictures of several different styles because I liked so many and couldn’t quite make up my mind. When we arrived, Lorena had already pulled so many dresses in different styles. She went through each of them in detail with us first while someone brought us warm towels for our hands (nice touch) and then took me to try them on. Pretty much everything she picked looked so good, she gave us a really hard time deciding. She was sweet, attentive, and funny. She really gets to know her clients. On my second visit, She remembered how long I’ve been with my fiancé, what venue I was looking at, and other details I’ve mentioned in our visit a couple days before. Lorena is also kickass at pairing veils with each dress and gave great tips on how I could alter the dresses. There was a similar dress in a competing store next door that I loved as well but the service Lorena provided was out of this world so I said yes to the dress!! Thank you, Lorena! Will provide another review once the dress comes in and alterations are done????

Charlene Cady

I came in for prom dress shopping, and was super nervous about the type of styles and clothes to wear! My older sibling and my friend both got their dresses there, so I went after hearing the great reviews from them! My stylist, Gift, was the most helpful and stunning person ever!! She was so sweet and helpful about everything, and made such good conversations! I was so happy with the dress I found, and I definitely recommend everyone to come here! If it was not for Gift, I would’ve had such an awkward try on, as I’ve never actually worn a fancy dress like the ones they have there. She immediately made me feel comfortable, and tailored to my styles so well! Not once did I feel rushed at all by her, or any pressure about anything. Thank you so much Gift!!

Cassandra Curtis

I had such a lovely experience at Lisa’s Bridal. My consultant was so kind to my mother and I and she really made me feel special. The dresses are absolutely gorgeous and the store is beautiful. 2 of my bridesmaids also got their dresses here and that was just as nice of an experience. The dresses don’t feel cheap and there are many to choose from. I would highly recommend going here for any special occasion dress! They have lots of accessories I chose from as well to accent your dress.

Nikki Eby

I had such a great experience at Lisa's Bridal. I'll admit, I was a little overwhelmed by the idea of shopping for a wedding dress but my stylist, Julie was more helpful than I could have imagined! She emailed me the day before with a few questions and when I showed up, she already had a bunch of dresses picked out that were in line with what I wanted. She was very friendly, knowledgeable and so helpful all while staying in budget! I actually had 2 appointments for the same day so I couldn't commit to saying "yes to the dress" right away but I went back after my other appointment and she was waiting for me with my chosen dress to try on one more time. I felt so spoiled and she made my decision so easy! Thanks Julie and everyone at Lisa's who made this day so special for me!

Warin Marie Photography

Julie was AMAZING. I shopped at a few bridals shops before finding my dress at Lisa's and from my first try on, to my "this is it" try on and all of the alterations and communication in between, I had an amazing experience. Thank you so much for all of your help! :)

Jamaal Shahrokh

Rose Jones

Caitlin Drake

My fiancé and I decided to go ahead with a last minute wedding. Julie had emailed me before my first appointment to get a better idea of my dream dress. When I got to the appointment, we were warmly greeted by all the staff, and Julie had a large selection of exactly I was looking for all ready to be tried on. She stayed exactly within my budget as per my request and was extremely helpful in finding my perfect dress and adding accessories to match perfectly!

Zak Strife (Zak2501)

Great place, no hassle, not pushy. Would recommend for tuxedo rentals and dress shopping.

Diana Puno

Duet - bridal and evening fashion

This is the great store with the professional team. You are awesome !!! Keep going the same way.

Katrina Wong

Kristin was super nice and helpful in helping me find the perfect wedding dress!

Janice Lising

Had my appointment with Rita and couldn't be happier. She had contacted me prior to the appointment to get an idea of what I had in mind and had a bunch of dresses to try on. I was there by myself and she let me FaceTime some friends and also gave her honest opinion on the dresses I tried. Would definitely recommend her and Lisa's bridal again!

Denise Blaustein

We walked in hoping to make an appointment to see a dress, and instead Rita took us in right away! She made me feel like a princess and with her help I found my dress. It was truly a wonderful experience!

Amanda Lade

Had a great experience at Lisa’s bridal ! Mena was a wonderful consultant and she found me the perfect dress in my price range. Would highly recommend!

Hannah Price

Love love love this place!

Allyson Anderson

They were so nice to me and helped me find my perfect dress for grad. I had Kaitlyn helping me and she really connected with me and took what I had to say into consideration, bringing me dress options that perfectly matched my description of what I wanted and helping me put on the dresses when I got caught in all the tool and strings haha. She made me feel super comfortable and supported in my decisions and was just an overall super kind and uplifting person to be with on such a special day. THANK YOU KAITLYN

Desiree Dunn

I had a wonderful experience at Lisa’s Bridal. Rita was amazing and understanding of my vision on look I was going for on my special day. She had wonderful knowledge of the inventory. She was great at ensuring that I picked the right dress for me. All around a great experience.

Meghan Foster

Katrina was amazing! She did a great job of narrowing down my choices and pulling new options as I discovered what I liked and didn’t like. It was a great experience and I was able to find my dress! The team was professional, personable, and knowledgeable. Highly recommend Lisa’s Bridal.

Melissa Tolentino

I’ve had nothing but wonderful experiences at Lisa’s Bridal. My sister, my 2 girl friends, my mom and I found all our dresses there. Julie was my stylist and she was great. She made me feel comfortable and beautiful and had so much knowledge on everything I tried on. And Julie’s customer service was incomparable to the other bridal salons I’ve visited! I highly recommend this place.

August Enns

Carol Chan

This was my first bridal appointment and Julie set the bar high for other stores I went to. She was super friendly, helpful, and I really appreciated the fact that she contacted me a few days prior to inquire about the style I was looking for. It definitely made the experience less overwhelming. Julie was also prompt in responding to follow up emails I had on the dresses I tried. I eventually went back to try on "the one" and Lisa's Bridal was very accommodating in fitting me in on the same day with another consultant, Mena, who was also very patient and helpful. Highly recommend brides to visit Lisa's Bridal!

Natasha Ram

Maya Dornan

I went to Lisa’s bridal looking for a grad dress when I arrived I had 6 amazing dressing already pick out by my stylist Chantel. The first dress I tried on she made me feel so comfortable and was telling me how beautiful I looked. I ended up buying the dress. The whole experience was amazing! Thanks Chantel

Sadie Kennedy

Gift was so helpful with my dress shopping experience and made me feel very comfortable. The advice that she gave me throughout the appointment helped me to pick out the perfect dress! Couldn't of done it without her !

Tasmin Adams

Lisa's Bridal was the first and only bridal shop I went to in my search for the one. A few days before my appointment, my consultant, Julie emailed me to get an idea of what I would like for my wedding dress. I sent over a Pinterest board and answered some more specific questions she had answered ready for my appointment. When I got there I was extremely nervous, having never tried on a wedding dress before and not knowing what to expect from the appointment experience. All the staff were extremely friendly and we were offered coffee and water upon arrival. Julie had perfectly encapsulated my Pinterest board in the dresses she had picked out for me to try. She was so knowledgable, friendly and encouraging. She had also picked out some dresses that were a little different from the pictures I had shown her to make sure that I could decide it definitely wasn't what I wanted. She helped me choose things that were right for my figure, and also showed me different colour options for the dresses I liked. She was never pushy about me trying or buying anything and was very patient with me being indecisive and also with me needing to facetime my step Mum who lives overseas. Without her, I think the experience could have been so overwhelming, instead it was a fun and memorable day for me and my bridesmaids, and we all left feeling like we wanted Julie to be our friend haha. I ended up finding the one as well! Highly recommend Lisa's Bridal and especially Julie to anyone looking for their wedding dress, especially if, like me, you have no clue where to start! I'm excited to go back for my alterations!

Green.froggy

We had such great customer service & Lorena was very helpful. I found the wedding dress & purchased it!

Mimi N

Lorena was wonderful! She was very attentive. I went to like 10 different stores and Lorena was the only one who had sent me an email before the appointment, asked me what kind of dress I want, size, inspirational pictures and all the details. Therefore when I arrived the store, I did not have to answer the same questions I get at other stores and Lorena had already prepared the dress that I would like. I wanted a very specific type of dress and I usually find a couple of them that would fits in my vision but at Lisa's Bridal, Lorena offered me a bunch of dresses that I really liked! Thanks to her, I found my dream dress here. Since my wedding is four month ahead, they kindly made a rash order. Besides the alteration, they also offer wedding dress cleaning service, ranging from $75-150 while the wedding cleaning service usually starts FROM $150. I highly recomend this place! People are very friendly, nice, professional!

M Ping

Good selection of styles and prices. The consultant was eager to help pick dresses. Although she was friendly she tried to hard sell me on the dress that I liked, but honestly I was not in love with it. She did give me helpful suggestions on how lace or a different strap could be added. I was warned by a friend that bought her prom dress here that they clip you so tight you can't breathe (it's true). It made you look good in the mirror but my back looked super unflattering with extra flesh hanging out and unrealistic for the wedding day.

helen horvat

Amazing service! She said yes to the dress!

Aravindan Kalaimannan

Nice place to shop, you get a lot personal attention.

Sjana Friesen

We had an excellent experience at Lisa's Bridal searching for my daughter's graduation dress. They were very professional and extremely helpful. We were able to find a dress that is absolutely beautiful, my daughter is thrilled.

Barb Wall

What an amazing experience I had at Lisa's Bridal. I was not looking forward to trying on dresses as I had gained so much weight over Covid. But the minute I walked in the staff made me feel like a Princess. Mena was so patient and I felt no pressure to purchase a dress. I suggest trying on all different styles. I said "YES" to the Dress! The style I picked was nothing I would have imagined. I feel so beautiful in my dress and slimming. Thank you Mena for making this experience so fun. Sincerely Barb

Nina Bianco

What a wonderful experience my daughter Solaya and I had with Chantel. From the moment we walked in the door and they offered us sparkling water to the personal and honest attention we received. Chantel listened to my daughter on her ideas for a Grad gown and then brought us out beautiful dresses that suited her perfectly. She also suggested other styles and colours that might look beautiful! In the end my daughter was in tears of happiness on finding her perfect dress!!! Thank you Lisa's bridal for your professional service and Chantel for treating my daughter with special care.

Natalia Hnatiw

I had an amazing experience at Lisa’s Bridal. This was already my fourth or fifth bridal store and I was already getting over looking for my perfect dress. Katrina was super patient and helpful and together we found my dream dress! I’m so so excited to wear it on my wedding day! Thank you, Katrina :)

Priensha Prasad

So happy with my purchase from Chantel! Although I was slightly over my budget it was so nice to have someone help me with sizes, fitting and getting the dresses on unlike other stores. It’s so nice that the SA’s ask you for all the designs, colours, and fits you have in mind and provide you with all your options

Katrina Maljaars

Our stylist was amazing, knew what we wanted and was as thrilled as us when my daughter found 'the dress'! A great experience and highly recommend. Unfortunately, I don't remember the stylist's name:( But we were in the store May 30th in the morning.

Jenny Wu

I was so happy with my experience at Lisa's Bridal. Kyra was incredibly helpful and so nice and welcoming. Prior to my appointment, she reached out to me to get a better idea of what I was looking for in a dress and managed to pull a great selection of dresses for me to try on. All I had to do was show up and try them on, and I said yes to the dress that she picked out for me! Lisa's Bridal has a great selection of dresses at a wide range of price ranges that will fit any type of budget. I've been here many times before for several of my friends' bridal gown appointments and they've all said yes to the dress here! The staff here are always so nice and accommodating.

Janelle del Pozo Farina

I had a sales associate that was very friendly and she picked out a really beautiful dress that was my runner up but did not buy. However, it felt really unorganized and I had to do up the dresses myself and come into the middle of the store with my backside hanging out to find that she wasn't even paying attention and I needed to be zipped up and clipped. I left feeling like I was at Forever 21 not an expensive bridal store.

Meagan Peters

My stylist Lorena helped make my experience at Lisa's Bridal wonderful. She contacted me in advance to get an idea of what I would like, and had pulled multiple dresses even before I had arrived. She was also always respectful of my budget. I ended up finding my perfect dress at Lisa's!

Melanie Reich

They made choosing a dress and bridesmaid dresses easy and enjoyable. They went out of their way to provide us with a great experience.

名無しAtashi

Carly Johnston

Lisa's Bridal was by far the best experience I had while wedding dress shopping. My consultant Angela was so helpful and understood exactly what I was looking for. They also had the best selection of any of the stores I went to. Will definitely be recommending this store to all of my friends.

Kimberley Lowe

Super great, bought my dress and I’m So happy!

Hillary Degenkolb

I had a fantastic experience at Lisa's Bridal! My stylist Mena had a beautiful selection of dresses within my budget ready when I arrived -- it was my first time trying on dresses and I wasn't sure where to start. Mena made me feel at home and was so patient as I got my family on a zoom call. She ensured I had a variety of styles to test out, and brought in new dresses as my preferences began to form. The first dress she pulled ended up being the perfect match! I wanted some time to think about it and there was no pressure to make a decision that day. I happily ordered my dress with Mena a few days later! The rest of the team was transparent, kind, and answered any questions about the purchase. I wanted a low-key, low-pressure experience and Mena + the Lisa's team fit that vibe perfectly. Looking forward to working with them on alterations, thank y'all so much!

Laura Sasiadek

don't even thinking worth a 1 star... day of graduation the straps that we had to pay extra for have broken. we spent $900 on this dress. needless to say my daughter is not happy. this has ruined her day when it's supposed to be a happy day don't go here!!!!!!!!

Esther Lee

I had the most exceptional experience at Lisa’s Bridal. My stylist Gift was very helpful to help me find the most perfect prom dress and she created an environment where I felt super comfortable. During my experience we ran through a slight problem where we found out I chose a dress someone else already had and Katrina saved the day to help me find an even better dress.

Kali McAndless

I had such a great experience at Lisa's Bridal! Everyone was so kind, offered us beverages and was just as excited as I was, once I said "yes to the dress"! Mena was my amazing consultant and took the time to email me before my appointment to get an idea of what I was looking for. She had already selected a few dresses for me to try on once I arrived. Mena was so sweet, made me feel comfortable and really went above and beyond to help me find he perfect dress. She even showed me how certain dress details could be customized. I really appreciate all of her help and can't thank her enough! This was the fourth store my mum and I had been to and it was by far the best experience! Thank you Mena!!

Abigail Nicole

Wanted a Cinderella dress for prom and the first dress I saw at Lisa’s bridal was exactly what I wanted. My stylist Gift was very knowledgeable and kind and made my shopping experience the best.

Kayleigh Budlong

Natasha Millard

Excellent service, and selection that fit my tight budget. This is the third dress I've bought here. I'm very pleased and both my daughters love their grad dresses!

Nicola Espiritu

Kristin was my consultant and she was so great. Third wedding dress shop I’ve been to since starting my search in Fall 2019. Everything about this experience compared to other places was just DIFFERENT (in a good way). The feel, the atmosphere, everything felt right. I wasn’t planning on finding a dress because I’ve been feeling decision fatigue with wedding dress shopping up until this point and all the dresses starting looking the same. I felt so supported and taken cared of at Lisa’s. They put my mind at ease. They even helped with holding my phone since I was the only physical one at my appointment and my sister FaceTimed in. I would 100% encourage you to trust in their amazing team. Thank you, Kristin and team!

Raina Tanaka

I had such a wonderful time trying on dresses here at Lisa's Bridal. I was pretty nervous going in but, Celia my consultant was so upbeat, cheerful, and friendly it made my nerves fly out the window. I highly recommend Lisa's Bridal to any Bride to be.

Jubilee Chiu

I chose Lisa's Bridal for my first dress shopping experience because they carried my favorite designer's gowns, Essence of Australia. Julia was my consultant, and she was so incredibly lovely and helpful! I went in hoping to get a feel for what suited and flattered my body, and left with just that :) The salon was very organized, spacious, bright, and comfortable to shop in. Would recommend to anyone looking for a great experience! Thank you!

Michelle Anderson

I love Lisas bridal! Both my sister and I purchased our grad dresses here and I recently got to purchase my wedding dress here! They have tons of selection and all of the staff is so welcoming, accommodating and friendly. Katrina helped me find my dress and she was incredible! It felt like she got to know me and exactly what I was looking for and was available even when I was super indecisive about what I was looking for :)

Sandy Leung

Had both Katarina and Celia help me with my dress selection. It was very fun and they took the stress away from choosing a dress. They gave me time and let me try the dresses on for as long as I needed to and as many times. Celia also gave lots of good tips and advice for accessories, shoes, hair, and what to expect come wedding day. Thank you ladies!

Anna Marciniak

First and only bridal salon I needed to go to. Mena picked out so many dresses ahead of time for me to take a look at, all of them fit exactly the description and photos I had sent her, with a few "wild card" dresses that were fun to try! Beautiful store inside, and extremely friendly staff and manager! I felt like Mena really listened to what I liked and didn't like, and was able to pull new dresses for me, with each one getting closer and closer until I found the one that made me burst into tears. The manager, Nelson truly went above and beyond to help me with my order. I am very happy with my experience!

Dorian LeVere

Nalini McIntosh

We highly recommend Lisa's Bridal. The patience and recommendations from Chantel (Stylist) made the shopping process for a grad dress fun and stress free.

Nicole Randle

2020lol

From my personal experience , I felt the sales people they are very friendly. But the lady working in the alteration department was terrible. She has bad attitude to Asian people(NOT JOKING). You can feel that.But because I am very happy about the service from Vivian and I got my dream wedding dress, so I recommended Lisa's Bridal to my friend. But the bad thing happened again. She also felt the lady working in the alteration ( always standing behind the counter ) gave her attitude. They did not fix my friend's wedding gown.My frd's wedding is on July 29 and they asked to her to pick up the dress on July 28 4pm. Totally unacceptable! You screwd my best frd's wedding!

Catherine Le

Carolyn Brooks

mia cal26

Natasha Ermer

Was treated excellent and did not feel the sales lady was pushy

Danielle Scott

Gift was super amazing and super helpful! She was very caring and kind and always helped me pick out such beautiful dresses! She helped me find my perfect grad dress????????????

Anita Erasmus

Meagan Engh

Kyra was such an amazing consultant. The shop is clean and beautiful. I felt very valued and accommodated for as they helped me find the perfect dress- off the rack! Would definitely book an appointment with them and their friendly staff!

Tara Donovan

I wasn't impressed in the least. Too crowded, loud, busy. Staff didn't listen to what the client wanted, and didn't ask any details, price range, etc. Just brought out dresses that were NOT flattering to anyone.

Katie Zoladek

I would absolutely recommend this store to anyone looking for Bridal, Grad, or formal wear. The staff is amazing from the front desk to the staff, the seamstresses and all the way up to the owners. I purchased my wedding gown from them, and the whole experience was seamless. Vivian and Nelson are awesome; they made me feel like I was the only bride in the store. They understood my visions (I had two different looks in mind when dress shopping), and were able to quickly match them with product that met each, leaving me with decision of choosing which I loved more. When it came to my alterations, I had a last minute change in my work schedule, which resulted in me not being able to make my final fitting appointment. They were so accommodating with rescheduling, given the short notice and tight time frame we had left to complete the dress in time for my wedding. I greatly appreciate their knowledge and expertise and have highly recommended them to all my girlfriends getting married.

Steve Dobres

I bought a prom dress for my daughter here and she seen a dress she liked and tried it on, I felt it was too small, the individual helping us convinced my daughter it was the right size for her although I questioned the size multiple times. The clip broke prior to the initial fitting and had mentioned again I felt it was too small but the were adamant it was the right size. Well grad day is here and guess what ...... it broke again, it doesn't take a rocket scientist to figure out when something is too tight and now this dress was a complete waste off $1300. Thanks for ruining such an important day!

Sheri Ette

Great!

Tif

Kiayra Hohlweg

Anne Laurie

Fabulous service and gowns!

stephanie sedlacek

Alysha To

I had such an amazing experience at Lisa's Bridal store. Especially after walking over from the Bridal Gallery where the consultant was very rude and basically asked me if my bridesmaids choose my husband for me when I was seeking their opinions. Annabelle went above and beyond for me and helped me choose the perfect wedding dress right off the bat. She has excellent taste and the first dress she picked for me was the one. Although we all knew the first dress was it, she still encouraged me to try on other styles just for fun. I would recommend anyone to this store, especially to Annabelle! I also ended up purchasing all of my bridesmaid dresses there as well.

Taralyn Brown

Chantelle Spencer

Lorena was my consultant at Lisa’s bridal! She was so nice and made me and my entourage feel welcomed and listened to what I wanted in a wedding gown! She was really helpful in finding many different dresses to try on and made the process fun and exciting. I ended up with a beautiful wedding dress of my dreams and she even suggested ways I can save on my alterations which is so helpful. Definitely would recommend Lorena at Lisa’s bridal.

christina kwong

Mirella Rota

Avoid going here. Staff is NOT friendly NOR are the helpful ???? Was our first stop and will never set foot or recommend this place to anybody!! Terrible experience ???????? We had an extremely pleasant experience at the Bridal Gallery which is right across from this place

Maria T

Zainab was my stylist and she was very knowledgeable in finding my perfect wedding dress. She clearly reviewed the look that I was going for in the notes, she was very patient, supportive and helpful throughout both experiences when I went to pick my wedding dress. Although I had to choose one off the rack because of time constraints, I did not feel like I was getting the shorter end of the stick because Lisa's bridal makes sure your gown is as good as new before you are given the gown. She would always look into any questions that I had and she even worked out a wonderful deal with the manager for myself to help meet my finances during these tough times. There was never even the slightest bit of pressure to buy at any point in time, but rather a conversation about what would be best for myself and what I felt when wearing the different dresses. Thank you Zainab for your friendly and supportive customer service. You made a stressful part of my wedding planning just that much less stressful and fun!! Thank you for the bottle of bubbly! My family enjoyed celebrating my wedding dress find! I will provide another review once alterations are done! I can't wait to work with your alterations team! Even they were lovely to speak to and very very experienced from the sounds of it!

Madison Bahn

They were amazing. First appointment and I was able to find my perfect dress

Breanna Timmers

I simply can’t say enough amazing things about Lisa’s Bridal + my consultant, Mena. She emailed me beforehand with a questionnaire to get an idea of what styles i loved - all of the dresses she pulled for me were perfect && within budget. When it came to anything I had in mind, they were so accommodating and willing to do whatever to make my dream dress come true. The whole experience was absolutely wonderful. Highly recommend! :)

Kim Steenson

I had so much fun shopping for my wedding dress at Lisa’s. Kaitlin (sp?) made it easy and fun. I felt in control of my fitting (I’d been to other shops where I did not feel like I was in control). It was a great experience, I found my perfect dress! But if I could do it all over again I’d definitely go back to Lisa’s!

Emily Pollock

I can’t say enough good things about my appointment at Lisa’s! Rita was my consultant and she was SO amazing!! I had a few dresses that I knew I wanted to try on and she had them ready for me when I got there, along with several other dresses that were similar in style. I loved every dress she pulled for me and ultimately found the perfect one! Rita was very helpful and knowledgeable, and it was obvious that she loves what she does. I recommend Lisa’s for everyone in the lower mainland who is looking for an amazing experience finding their dress!

Courtney Dickson

Ah! I cannot say enough great things about Lisa's Bridal! I went there after thinking I might have found my dress at another Salon but gosh did they ever top that dress! I will say that I had a great experience at the first salon as well but that just didn't end up being the dream dress! We walked into Lisa's a little early for my appointment so one of the staff members, Nelson, brought myself and entourage in early to look around. I showed him a photo of what I was looking for and he pulled the most beautiful dress I had ever seen! My consultant Lorena was equally as incredible. She was patient but also knew all the right questions to ask to ensure I found my dream dress. Low and behold that first dress was it and I said yes to the dress! Lorena pulled the perfect veil to match and I never wanted to take the dress off! I highly recommend Lisa's bridal as a one of the first stops for dress shopping!

Tracie Tan

The staff were very helpful and patient in helping my daughter find her prom dress. There was a problem when the dress arrived - the wrong size was ordered. This could have been a disaster for us but Nelson provided helpful solutions to our predicament and saved the day!

Emily Pamela Jansson

My stylist was amazing so happy with the dress I choose ???? incredibly excited for the wedding now thanks to my stylist. Lorena!

Alyssa Isaac

Thank you Lisa’s bridal for helping me get my dream dress. I went to multiple stores before Lisa’s bridal and started to feel discouraged! Mena emailed me prior to my appointment and asked what exactly I had in mind ! When I got to Lisa’s bridal she had a bunch of dresses ready to try on and she listened to exactly what I was looking for ! Very thankful for Mena and Lisa’s bridal ❤️ Highly recommended this store !! !

Alishia Davis

Melanie De Lara

We loved Lisa’s Bridal! It was all smooth sailing the whole time. Just wanted to say thanks to Rita for helping us out, but all the staff was pretty amazing as well. Found my dream dress immediately haha :) thanks!

Jory S

I am very happy with my time at Lisa's Bridal! To be honest, I was talked out of shopping in New Westminster and chose to try at Lisa's from a last minute recommendation by a friend. Thankfully, she pointed me to the place where I would say yes to the dress after looking online and all over Vancouver in upscale boutiques! My consultant Lorena pulled the perfect gown and listened carefully to my requests. Even better, it was much less than my budget and still fit all of my requirements. The entire experience was incredibly pleasant; Nelson is a first class showroom manager and made me laugh, smile, and feel like I was living a dream come true. The next day, my co-consultant Menna made a suggestion of how to alter the dress that I had not thought of. This really sealed the deal. You also get a bottle of champagne to take home after saying yes! Thank you to the team at Lisa's for such a great experience! The chocolate, sparkling juice, and cappicinos don't hurt, either ;) See you soon, Jory

Crystal Morfe

The staff was spectacular and the store is beautiful. Paking was a pain. I had Mena helped me out with my wedding dress. She was very friendly, did her best to make us feel welcome and answered all of our questions. Definitely would recommend. This is was my second time coming back and coming back again for fitting and tuxedos for the groomsmen. Love it! ❤

Sherley

Rita was amazing. She knew I wanted to try on a Randy Fenoli dress and she made sure to find one that was within my budget. She was also honest and knew what wedding look I was trying to go for. She was patient in putting me in different wedding dresses with various looks so that I would be sure of my decision. As I was going to buy the sample dress, I had to make my decision during that appointment. Rita was patient in waiting for my family to come from work and helped dress me up and give me the full look with hair details. I would definitely recommend Lisa's Bridal!

Katie Meredith

Had a great experience here. The shop fitting area was lovely and Julie showed me a great time, making me feel special and also tactfully supported me with family dynamics as needed.

Shauna Clark

Great experience purchasing my daughter’s grad dress from Lisa’s Bridal. Safe shopping with Covid protocols in place . Staff was friendly and Kyra was super helpful as our consultant. No need to shop around !

Zakia Elham

Maddison Reist

We had Tatiane helping us out. She was so helpful, and friendly! Thank you for making our experience so fun and memorable! The staff were so accommodating and inviting!

Demi Asleson

Lisa's Bridal is such a lovely dress shop. All of the staff are very kind and helpful and their store is beautiful. They pay careful attention to your likes and dislikes and really work hard to find you the dress of your dreams! Thank you :)

Alyssa Goncalves

As this was the 4th bridal store I visited I am able to compare my experiences and by far my time at Lisa's bridal was the best. The staff provided a positive, comfortable and stress free experience for myself, my mom and one of my bridesmaids. I was impressed with their extensive selection ( I felt they had the best selection compared to the other stores I visited). My stylists Mena and Nelson, were wonderful and contributed to making the experience, positive, memorable and special! I ended up saying "yes to the dress"!

Virginia Dodge

Has good grad dress selection but not allowed to take pics :(

Alyssa Hajum

Ashley Fisher

Kyra was really helpful and helped me find the dress that I will be walking down the aisle to! She put up with my pickiness and had patience with me until I found the right one! And then to top it all off, I got a nice bottle of wine after my purchase! Thank you Kyra and Lisa’s bridal for providing me with my princess dress!

Lara Estelle

Beutiful dresses and very helpful friendly staff. Only thing missing is a parking lot.

Giada Burricco

This place is heaven on earth! The store is sooo gorgeous and the experience is even better! Kyra took extremely good care of me and my 2 friends. First of all, she had already preselected a few dresses she thought I might like based on our past emails (and I loved them all!!!), Then we got to take a seat and look at them while being offered coffees, cappuccinos and water! What a service! Kyra was extremely helpful during the whole process and picked up straight away my taste and the vibe I was looking for. Found so many beautiful dresses here, will definitely recommend!! Thanks Kyra and the whole team, you have been amazing!

Lizand Leo

No tuxedo ties 2 nights before the wedding! The Bride & Groom along with others spent an entire day calling other stores & going from store to store, trying to find lite coral tuxedo ties, not an easy colour to find! Of course she wanted the ties to match the bridesmaids dresses. The bride was very stressed out & spent a lot of time crying. The day before the wedding, she received a phone call from Bliss Bridal, that they have some time to "custom" make the ties for her. Thank goodness they had some time around the Graduation weekend. The ladies at Bliss bridal knew how exhausted & depressed the bride was & managed to help out. Because Lisa's bridal had no ties, they gave the grooms men 50% off the 'Rental'. But the hassle the Bride & groom had to go through 2 days before the wedding was exhausting. After the wedding, I went in the store with the bride & asked the Manager to cover the cost of the custom made ties. I had the receipt & he refused to pay for them. I told him for all the inconvenience & stress, he should be covering the cost & he can have the ties! He refused, I told him, I'll be writing a bad review of what happened & he chose a bad review over refunding me the money for the ties. His explanation was that he left the bride messages. The bride said she did not receive any phone calls or messages from him. She told the manager to bring up the phone records or she will! The bride truly believes he's lying. Posted: June 29th, 2015

Paola Greene

The ladies at Lisa's Bridal Salon are absolutely fabulous! Celia was unbelievable. She went above and beyond what I expected to make sure I was happy with my mother of the groom dress purchase. Lorena in alterations was also very helpful. Her knowledge and expertise helped me with making decisions so that I was happy with the final product. I would not hesitate to purchase a special occasion dress from Lisa's Bridal again.

Tammy Ho

Charlene was so great helping my daughter pick out her prom dress. She was so patient as we went on both Saturday and Sunday in one weekend.

haneen almoallim

Beautiful selection of dresses and lovely and knowledgable staff! Ended up buying my wedding dress from here! Only downside is you can't take pictures until you say yes to the dress.

Lauren Christensen

i have no idea why the reviews for this place are so high, i have never had a worse experience at any business in my entire life. i visited this business to buy a grad dress. to start my consultant and i went through dressed and i pointed out which ones i hayed and which ones i liked. while trying on the ones that i liked they were snarky and rude with no knowledge of how to fit the dresses, clipping them in incredibly unflattering ways. during this frustrating process i started crying in front of them while trying on an uncomfortable, poorly pinned dress. i expressed that i didnt like the dress and further cried in the dressing room. my consultant knocked on the door and handed me the same dress in 2 other colours. when i rejected the dresses that made me cry, she then handed me 4 of the dresses i had expressed HATING earlier. when i rejected these dresses for the SECOND time, she then put them in my change room and told me to try them on. very disappointed with the lack of listening and understanding that the staff expressed. would never visit again or recommend anyone else to purchase from this company. it was absolutely horrible and ruined my whole dress experience.

Kaylie Wong

I just bought my wedding dress from Lisa’s Bridal and the experience was amazing! They have a great process where your stylist emails you ahead of time so that they can learn about what you’re looking for. Mena was my stylist and was able to pull some beautiful dresses for me, the first one I tried being the one! I liked that they pulled dresses ahead of time, at other stores I went to I went out to look at dresses on the floor but it became overwhelming very quickly. All the staff were amazing, offering us drinks and having a hot towel to sanitize our hands with. I also never felt pressured to buy something and Mena actually said to not talk myself into liking something. It was also very Covid friendly and we were actually the only ones there for the entire appointment. I cannot recommend Lisa’s Bridal enough!

Sara Braeuer

I found THE dress thanks to Katrina, my bridal consultant at Lisa’s Bridal. Katrina impressed me before I arrived for my appointment. 3 days prior to my appointment, she contacted me with a number of questions about my ideal dress, my dress size, and pictures I might pass on to narrow my search. When I arrived, I thought I had already found my dress at another boutique in Kelowna. I am soooooo glad I didn’t cancel my appointment, because Katrina helped me find a dress that I loved far more! From the attentive, pleasant staff, to the gorgeous boutique, Lisa’s bridal ticked all the boxes. If you are in search of a wedding dress, prom dress, or dress for another special occasion, I highly recommend you visit Lisa’s bridal and ask for Katrina ????????????. Thank you for all your help! I can’t wait to come back for my alterations in April/may 2022. From a happy future bride, Sara

Jane Wong

Rita was my consultant and she was awesome! On my first visit, I said yes to the dress!

Abigail Paras

Really enjoyed my bridal appointment. The staff were nice, offered beverages, and had bright white lights for us to see the details on the dresses. We went through different dress options suggested, but I also got an opportunity to look through everything as well. I was sharing the fitting room with another girl and her party, which was actually a lot of fun. You're allowed 3 people in total to accommodate other shoppers, so I would go in a less busy time if you prefer a more private experience. I went on a Saturday in the afternoon and it was fine. I bought my wedding dress here, and they were so lovely in letting my friend and I take lots of pictures during my second appointment. Thank you!

Gemma Finlay

The whole experience at Lisa’s bridal was phenomenal! I had called for a last minute appointment and was so excited when they could get me in that same day. Katrina, my consultant, emailed me right away with a list of questions so she could narrow down my bridal style in preparation for the appointment, and when I got there we shopped together to find my favourite gowns. My wedding date didn’t allow me to order a new dress, so my only option was buying off the rack, but I was so impressed by the selection of samples! Katrina was so helpful through the entire process, from selecting the dresses, to fitting them on me, to explaining the alteration process. I felt very taken care of and very reassured. Her friendliness and professionalism really left us all feeling like we were in very capable hands. The last dress I tried was the one I fell in love with, and though I initially thought it wasn’t available, Katrina and the manager made it happen! I couldn’t be happier. Thank you Katrina and Lisa’s bridal!

Andrea Vazquez

I had a beautiful experiences with Lisa's Bridal Salon. All their dresses and the people who works there are amazing. They treated me very good. I'm really happy with my dress. Thank you for everything guys.

Faye

Alice, the bridal dress consultant, and Nelson, one of the owners, were fabulous! Alice was helpful in selecting wedding gowns that fit my cousin's ideas. Nelson was accommodating and made the dress work within the set budget. In addition, his vision and creativity with subtle changes to the off the rack wedding gown were the deciding factors that made my cousin say yes to the dress!!

Asha Schswan

From the moment my step daughter and I arrive this last week, we had nothing but the greatest experience! Never have seen such great customer service in my life. We thought she found the dress at a neighbouring bridal salon (horrible customer service mind you) but the lady that was helping us found the perfect dress for her and made her feel like a princess and special. I have never seen my daughter so happy. The sales lady gaves us hugs and made us just feel so welcome. I will be sending my family and friends here! I would 10 star this salon if I could. Great selection as well. Thank you to shelly for everything she truly made the experience incredible and unforgettable!

Nini Lee

Katrina was wonderful! She was super kind and helpful. I had a fantastic shopping experience! She helped me find my perfect wedding dress and I love it!

Erica McDonald

I could not have been more happy with the service and dresses at Lisa's Bridal! My stylist Kristen was so kind and knowledgable. I had been to multiple stores prior to visiting Lisa's Bridal, but after trying on only 3 dresses I knew I had found my wedding dress. I highly recommend!!!

Gwendoline Mascarenhas

Had a wonderful experience with consultant Lorena and the Lisa's bridal team. Lorena connected with me giving me the choice of phone or email a few days ahead of my appointment - she got to know me and got curious about my vision of a dress. Upon arrival she had pulled dresses that fit my criteria as well as a a few pieces during try on she thought would fit me and my vision. She asked questions to further understand or help me narrow down my search and really took time to know me and connect on a friendly level. Lisa's Bridal really does stock some amazing designers and they can work with a large variety of budgets, styles and brides. They also have grooms mans goods ...veils...jewelery etc. I would say from greet to finish they really do have a quality space well maintained and is worthy of their exceptional service!

Vivian Cheng

5 out of 5 stars! I lucked out to have Rita as my stylist. She sent me an email before my appointment to get an idea of what I want and my budget. During the appointment, we were offered hand towels and drinks while Rita showed us the dresses that she had pulled for me. I fell in love with the first dress Rita asked me to try on! After going to another appointment and having another dress that I loved, I came back to Lisa’s only to have Rita offer me another dress that I ended up getting. I said yes to the dress, all thanks to Rita and Lisa’s bridal! I can’t wait to bring my fiancé here to get his suit too!

Niyousha Jarrahi

Rude sfatt. Poor and unprofessional service. Brides please go somewhere else for shopping if you care about your dress.

Lydia Stupar

This is ‘hands down’ the most amazing bridal shop you will find!!!! I had the best experience here. They were focused on exactly the style I was looking for, and the one on one is exactly what a bride needs. Everyone was so friendly and extremely cooperating, especially when I couldn’t figure out which dress out of the two I wanted to choose! I personally would like to thank Kyra and Julie, they were AMAZING and the sweetest and most helpful!! Can’t wait to go back for my alternations!

Rojin K

This was the first bridal store I went to for my wedding gown purchase and from the moment I entered, I knew I was at the right place. Julie was prepared, knowledgeable, and passionate about her job and had reached out to me the day before inquiring about the styles I like. When I arrived, she had a narrowed down selection of dresses for me ready to be tried on. She was patient throughout the whole process, would give me her opinion and I did not feel pressured to purchase at all. I found my dream dress on the first day, at the first store I’d been to and canceled all my other appointments at other stores. Overall, my experience here was perfect - Julie and all the other ladies were wonderful to me and my sister and made us feel at home throughout the whole process. Super helpful, calm, patient, and passionate. I could not recommend this place more :)

Hayley Kirkwallace

Lisa's Bridal is awesome. Mena helped me find my dress, and it ended up being the first one I tried on. She really listened and set the tone for the entire appointment. Super grateful for her help.

Megan Kosolofski

The sales staff were nice and I had a good experience picking my dress. 2 stars because of the alterations. My dress was sort of twisted/didn't sit flat after it was altered. The seamstress insisted it was fine and I insisted that she fix it several times. She took it back 2 or 3 times but it remained twisted. She smoothed it out while it was on but just like I thought it is twisted and not sitting properly in every single wedding photo.

Shannon Cassidy

Meadow Nicolson

Thank you so much Pamela for making this experience for my daughter fun and exciting. The staff were so friendly and knew exactly what they were doing. The atmosphere was like everyone knew each other. The other brides were complimenting and clapping for each other when they found their perfect dresses. Great experience!!

Felicia

I needed a dress ASAP as my wedding was only 2 months away so I made an appointment with Lisa’s bridal and a few days before my appointment I received an email asking me to describe what I was looking for and to provide photos of dresses that I liked. When we got there, they has set aside around 10-12 dresses for me to try on. I had a great experience and ended up finding my dress at Lisa’s bridal!

Sabrina O'Connor

Diane was absolutely amazing from the time we walked through the doors .She constantly was smiling ,and so happy to help with finding my friends perfect wedding dress :)which she did .Diane made the experience such a fun one,thank you diane for helping my friend find the most beautiful dress. I would highly recommend Lisa's bridal.

Alison Wedekind

My daughter and I came here today right at opening looking for her grad dress. Right away we were greater warmly by Jenna at the front who got us off to a great start by giving us an explaination of how to find what we were looking for. Soon after we were introduced to Lorena (not sure of spelling sorry) who was just amazing. She really listened to what we were saying as we looked through all the gorgeous dresses and even picked out a dress that had initially not caught my daunghters eye. After trying this dress on first, we all knew it was the one. The staff provided a warm and welcoming atmosphere which we could feel from the other customers in the store as well. This was our first and only stop of the day as we purchased that dress. We had no need to go anywhere else after such a positive experience. Big thanks to the whole team for making our trip from Victoria such a success. We would 100% recommend this store to anyone who’s looking for a formal dress!

Rooney Goble

Rochelle Moya

Had an amazing experience with Mena, my stylist. Prior to my arrival, she had organized an assortment of dresses based on our conversation via email. It was very efficient. In the end, I chose one of the dresses she picked for me. This place had excellent service and my family (mom and sister) had a great time. I fully recommend this place to any bride looking for a dress.

Brianne Toner

Good, friendly staff. Great selection of dresses. I was also able to get my dress shipped to me without any hassles.

Katrina Miletic

Beware of this store. I'd like to say - the lady who helped me find my wedding dress, i cannot be more thankful - she was great to work with. that is the only reason i have given it a 2 star. if i was able to give a Zero - i would. DO NOT get your dress fitted here.... Firstly, the lady who first measured me - gave me her personnel card to get the final the fitting with her (as she was retiring) - I SHOULD HAVE GONE. but i didn't... i believe in loyalty and i decided to stay with Lisa's. my wedding was august 12th. i went in for my final fitting August 7th. it was a tad tight and i wanted them to take it out a bit... they talked me out of it............. they then packed up my dress, veil and shoes... where do i begin... the night before my wedding, i went to take everything out of the dress bag - the dress, veil - i wanted to steam everything.. NO VEIL - NO SHOES. the store was closed... so i called in the morning (day of my wedding) .... they said they could not help me and that there was nothing left behind... keep in minnnnndddddd - THEY PACKED MY DRESS AND EVERYTHING UP. I've waited this long to see whether or not the shoes or veil would show up.... nothing.... they packed it .. or so they said.... my viel was $400.00 my shoes were $1,500.00 ............ its' not only about the money... its about the stress that i had to endure.. i did not let that affect me though! i had girls coming over early in the morning with shoes... and i got married without a veil....... as for the last fitting where i asked if i could get i taken out but was talked into leaving it the way it was..... my dress ripped right before the church ceremony.................... thank God for my aunt and for my maid of honor! who had a small sowing kit - they sowed me in........ i had a beautiful day! i got married to the love of my life.... but i would never, ever ever go back here.......... and i do not recommend you do either. there are so many stores up and down there that you can avoid what i went through... Sincerely, Katrina

Jennifer Genge

My consultant was Lorena, and I have nothing but good things to say about her! She spend her time making sure that every detail in the dress was perfect. Lorena emailed me two days before my appointment to introduce herself and get a feel for what my vision was. She was so patient and nothing but a joy to be with! She picked dresses that were exactly what I was looking for, and of course I said YES to the dress!! Lisa’s bridal and Lorena both made my guests and me feel really special, it was a wonderful experience.

faye yorke

Purchased a dress for my wedding reception party at Lisa bridal, the stylist Charlene was amazing, she listened to what I had in mind for a dress and color theme and she did just that! She found the perfect dress for me, she was kind and very knowledgeable about the services offered in store. I'd recommend shopping here for a perfect dress.

Michelle T

I went to Lisa's Bridal with low expectations of customer service, but went anyways because I know a few brides who have found their dress here. I was not impressed by my salesperson- she didn't understand the type of dress I was looking for and kept bringing me A-line dresses even after I kept telling her I wanted fit and flare. She was unprofessional and would say 'oops' or 'this isn't going to fit' while doing up my dresses. I cut the appointment short because I knew I was not going to have success at this salon.

Lisa Senger

You need to ask for Rita when you go to Lisa's bridal. She helped my sister and now me find the dress of my dreams! You think with covid the experience would be different and potentially not as special. That is NOT the case at Lisa's Bridal. They welcomed you with a warm hand towel, and treated you as royalty. Showing you dresses and having your own space with your loved ones to try on dresses. No rush for time in the mirror. Rita was amazing and truely a consultant looking for your dress!!!

Caitlyn Eytcheson

Andrew Phelps (andreod)

KAV Elle

This was my first time ever trying on wedding dresses and I had a wonderful experience with Katrina. She was so helpful and based off the first email of the description of things I wanted she had 12 dresses lined up for me to try on. From those 12 I found the one! I highly recommend this place and they helped me find a dress within budget. I didn’t think I’d find my dress so fast and had to cancel all my other dress appointments. I highly recommend.

Michelle Bos

Really good experience at Lisa's. My stylist, kyra, was awesome. I liked that I was able to be in contact with her prior to my visit so she already knew my size, price range, and preferences. When I got there she had a bunch of gowns pulled out and ready for me to try on. I appreciated that she gave some feedback but wasnt too pushy. 5 star for her!

Alysha Ortiz

I am so grateful and appreciative of the experience I had during my gown hunt. Not only was staff amazing, kind, and very helpful. They take their time to help their customers, and alterations by Gabby was incredible ! I am so glad to have stepped through the doors of Lisa's Bridal Salon, and highly recommend their services to anyone looking to purchase a gown. Thank you so much for the services & guidance. Look forward to coming back for future purchases!

Selina Can

victoria smith

She said yes to the dress

Shinoa Sidal

I had a comfortable and stress free appointment. Mena was great , she listened to what I was looking for and stayed in my budget . Thank you for helping me find my dress

Sarah Schild

I went to get my grad dress after having a terrible at an another store. My stylist,Tatiana, was amazing. She made the experience amazing. I bought my dress that night with her help.

Lindsay

I have never written a google review, however I feel like I need to for what I experienced at Lisa's Bridal. I brought my graduation dress from Lisa's Bridal, which needed alterations because it was too small around the waist and as a result, I could not breathe properly. I went in for my alteration appointment and it went fine. Now this is the frustrating part of my experience that I want to voice out. I go in to try my dress after the alteration and still find that it was hard to breathe. When one of the ladies in the alteration room asked me how it was, I replied by telling her that I was not able to breathe well. In response to me, she told me that this was not the case and proceeded to shove her arm down the back of my spine to show me how much leeway there was. For those who do not know or have not noticed, the surface of your spine is indented inwards a bit, especially if you stand straight. I still told her that I felt uncomfortable in my dress due to the fact that I could not breathe, however she proceeded to tell me that it was not the case and almost made it seem like I did not know what I was talking about. She then went on to take my clothes and tell me that it is obviously not going to be as comfortable as my everyday wear. I understood that, as if dresses were that comfortable, I would wear them every single day knowing I get glam and comfort at the same time. However, I told her that I could not breathe still and she still refused to understand where I was coming from. She then told me to show her where and I told her the area surrounding my rib cage. She STILL refused to believe that I was struggling to breathe and proceeded to tell me that it will just stretch out and all it needs is some "wiggling". I eventually gave up dealing with her and just agreed that everything was fine and left. Also, a side note, I skytrained and bused to my alteration, so when I asked if I could come back the next day to pick it up with my father and his vehicle, the lady told me that I can carry it home by transit. Although this is not major for obvious reasons, it just added on to the already unpleasant and frustrating experience. I was going to give three stars, as my experience dress shopping went well and I was able to score a dress at a nice price point, however the whole post-alteration appointment gave me no other choice but to give a one star. To all the ladies out there, VOICE YOUR CONCERNS AND THOUGHTS CLEARLY AT THIS PLACE. I am not saying to not shop at this place, but do not let other peoples' words drift you away from what you want because YOU are the customer. You know your body the most and for other people to assume that they know more than you is unacceptable. Don't land yourself in a position like me, because now, I am praying that I will not pass out on graduation day simply because of the fact that I could not breathe properly.

Arissara Kammai

Good service and they took care of us very good and good prices for wedding dresses, and they have so many beautiful wedding dresses . Who’s looking for wedding dresses then go to this place and check it up. Cheer!!!

Beatrice Lui

My wedding dress shopping experience was great at Lisa's Bridal! Celia showcased and introduced the features of each potential dress that I could try based on my preferences from my email. From there, I tried on many dresses and she also tried to help me find evening/engagement dresses. I felt very safe as I was the only customer at that time and their service was fantastic.

Shelly Finnie

It was a great experience Julie our stylist was very nice brought many different dresses out for my daughter to try on for her grad dress! Very great experience with her she was very helpful with everything looked up dresses in different dresses in different colours to show! Very great lovely experience!

Hellen Do

My wedding dress shopping here was stress free and amazing. Julie was my consultant and she was wonderful! She emailed me a few days before to get information on my vision for a wedding dress. It's something that I really appreciated (no where else does this) and she had several dresses already picked upon arriving. She was patient and kind, especially when I told her my mind had changed for what I wanted for my dress! I never felt pressured in buying a dress, and I felt this from a lot of the other bridal stores. Overall, I'd definitely recommend brides to shop here for their wedding dress.

Eileen Morrow

I would highly recommend Lisa’s Bridal to anyone looking for a wedding dress. The salon itself is spacious and beautiful, offering a large selection of dresses to choose from - and the staff is exceptional. Everyone we came in contact with was friendly and professional. Julie was the consultant who helped my daughter find her dress. She was patient and so helpful when it came to suggesting different styles or adaptations to make the dress just right . Julie remembered us each time we came in for a fitting and she was interested and excited in the wedding plans. Gabby was the seamstress who worked with us. She was so calm and capable and her alterations made the dress fit perfectly. We can’t praise her expertise and demeanour too highly! In the future, I would definitely shop at Lisa’s again for a special occasion dress.

Ali F

Wouldn't reccomend for curvier brides. I went here because I got my grad dress here and had a wonderful experience. My first bridal shopping experience was not so great. There was another bride in the next room trying on beautiful gowns, I asked if I could have them next to try. My consultant said "I really don't want you to fall in love with anything she's trying on because I won't be able to get them on you." I asked if they had any larger sample sizes to try on and she said no. I felt so bad about myself I sought out a store that carries plus size dresses, which I am not. It would make sense to me that the sample sizes should be bigger so they could clip them down on the smaller sized women, instead of saying we have to "just hold it up in front of yourself and visualize it". If you're not a smaller size, save yourself the embarrassment and go somewhere more inclusive.

Chantelle Havener

Fabulous shopping experience! Lisa's Bridal came highly recommended to me so my daughter and I made the 1200 km trip to find her grad dress. Our stylist, Chantel, was the cutest! She was professional, knowledgeable, but most importantly, she listened. We left with a gorgeous dress and huge smiles. Thank you for a fun experience. Highly recommend Lisa's Bridal.

Caitlyn Gradin

Annie Ren

My experience at Lisas Bridal has been amazing. I've been to a couple of bridal stores prior to the appointment and was underwhelmed by the selection of dresses but I was blown away by the styles at Lisa's Bridal. My stylist Julie was awesome and emailed me a couple of days in advance to get a feel of what I liked and when I arrived, she had a lot of choices already picked out that I could try on. It was a really fun experience and I ended up buying my wedding dress from Lisa's Bridal!

Kat

Worst retail experience ever! Sales girl was pleasant and assured us that wrinkles at the front of the wedding dress would disappear after ordering one size larger and then taking it in. NOT TRUE. Problem is that the lace is joined at the waist for the dress to flare out however this created a major wrinkle/crease. When we came back for the first fitting, the seamstress was impatient and made us feel like we were taking up too much of her time and consequently, made us feel uncomfortable. For example, we were taking a few photos of the dress and the seamstress just looked very unhappy. After doing the pinning of the dress, the creases at the front of the dress were still there (even thought the sales girl had assured us this could be fixed). We didn't have any confidence in what the altered dress would look like and then Lisa's Bridal Salon told us that the second fitting would be only one week before the wedding. When we went to pay the final bill, we couldn't believe the alterations charge. They tried to tell us that we had received a pamphlet with the charges laid out in it - NOT TRUE! Due to work schedule conflicts, the dress was ordered over the phone. They did send a contract stating that there would be a charge, but no pamphlet with actual costs. We decided not to get it altered at Lisa's Bridal and brought the dress home and found a professional seamstress at half the price who was able to make the alterations in good time. And we are happy with the result. We would never recommend any bride-to-be going to Lisa's Bridal Salon - their service and attitudes were not acceptable.

Jennifer Charchun

I was so blown away by the hospitality at Lisa's Bridal. My consultant was Courtney and she went above and beyond to find my perfect dress and keep it in my price range. Thank-you SO much!!!

Kaitlyn Lamanes

I said yes to the dress this past weekend at Lisa's Bridal! I had two appointments with my consultant, Kyra. The first one, which I just brought my mom along for, was so special. It was a very relaxed and beautiful atmosphere and I didn't feel at all rushed through my appointment like at other bridal shops. They also are the only shop in the Lower Mainland that I found ro carry Essence of Australia dresses, which I love! Kyra picked out incredible dresses for me to try on and really stuck to my vision - she knows her stuff! I came back a second time with my bridesmaids and mother (they squeezed us in on short notice thankfully) to decide between 2 dresses I had fallen in love with during my first appointment. Kyra was so sweet and excited to put me back in the dress I really loved and ultimately said YES to! It was a really beautiful moment to share with my mom and friends. I definitely reccomend Lisa's if you're hoping to feel well taken care of and to try on beautiful dresses!

Celeste O.

I had a great experience at Lisa's. Julie was warm, patient, and genuine. I had a second appointment in the afternoon but then returned because no dress beat out the one I had tried on at Lisa's. My dress ended up being one that I would never have chosen but it was one she suggested and I love it so much. The woman at the front desk was also very pleasant. Generally, I found the atmosphere here much more relaxed than the other stores I've been too. Would recommend and thank you Julie for your excellent service today. The dress I got is beyond any that I imagined!

Masi Mahmood

Awesome place to get your wife or fiancé dress. Make sure you see Rita to help and pick out your dress and Ayesha with her vast amount of experience for your alterations.

Danielle Bilawchuk

Mena, and the rest of the staff, were an absolute pleasure to work with. She made sure that the experience of shopping for a wedding dress was not only special for me, but also for my guests. I never felt pressured to make a decision, and felt that Mena actually listened to what I wanted. The entire experience, from the "gown presentation" to the selection was very professional and memorable.

Holly van Heukelom

I had an exceptionally positive experience at Lisa's Bridal Salon, specifically from Tina. Tina helped me pick out the right dress for my body and guaranteed that my dress could be altered within a couple of weeks of my wedding. When the dress arrived to the store, I booked an appointment with Tina to help with my alterations. Tina was exceptional - she worked with my baby bump and I returned a few days later for the final fitting and hemming of the dress. I highly recommend Lisa's Bridal for individualized service!

Isabelle Kertesz

Lisa’s bridal is the only way to go for prom. They have the perfect selection for anyone of any shape and size. They helped me find my perfect dress, I even started crying (in a good way). So many gorgeous dresses in every cut and colour you can think of and the most kind and helpful staff. Especially the lady helping me by the name of Mena. She was super sweet and the best at helping me try on all of the dresses. 5/5 for service and friendliness without taking away the air of professionalism. ????Thank you for finding me my dream dress ✨

natalia ciric

Karen made this experience, a once in a lifetime experience. From the moment I met her, I felt like I immediately had a new best friend. I even asked if I could bring her to my other bridal appointments that I had in Vancouver ???? The store has such a beautiful and large selection of dresses but Karen has a gift for knowing which ones looked amazing on me. This was the my first bridal appointment and I went to other stores throughout the city and came back the next day wanting a completely different look and she was so supportive. When we found the “one”, she put the veil on and I walked through the store and the entire store, I kid you not, stopped and stared at me with ooos and awwws and there was a Celine dion song in the background and I started crying and it was the moment that I always laughed at when I would watch movies/tv shows but I loved every minute of it. The entire team at Lisa’s bridal was extremely nice and all the other customers and brides and we’re so supportive it’s an amazing atmosphere. 10/10 - would recommend ????

Carol B

I really truly had such an amazing experience!! Charlotte was so patient and so personable. She emailed me a few days prior to get to know me and the style I was after. After showing her what I wanted she showed me and I wasn't too happy with the dresses I envisioned myself in (dresses were gorgeous, just not on me). She brought out a dress that I would have never imagined myself in. I put it on and felt so beautiful and I instantly started crying. I bought the dress immediately. I didn't try on anything else, I knew that was the dress. So thankful for her and understanding what works on my body and bringing me a dress that I feel so gorgeous in. I can't wait for the day to get married in that dress. Thank you so much Charlotte!!!!

Nicole Poss

Rita is the absolute sweetest most helpful lady ! She was not pushy to make a sale you could tell she 1000% enjoyed her job and that she sale wasnt what mattered to her. She was genuine and compassionate and made finding my dress the most smooth and beautiful process. ❤❤❤ Thank you Rita and Thank you Lisa's Bridal !

Marny Thompson

Kim F

Traveling from the island, this was my first stop trying on dresses on the mainland and I'm so glad it was! I was able to bring my four bridesmaids and my mother and no one said a word about being a large group. It was a busy morning (was one of six-ish brides who had the 10am slot) and had a wonderful consultant, Vivian, who gave me her full attention - couldn't have asked for better service. Must have tried on a dozen gowns (was very excited for the Disney collection) and Vivian brought over a few more styles - making sure I wasn't counting anything out. She was super knowledgeable and made me - and the rest of my group - feel so comfortable. I felt a bit nervous because I had booked another appointment an hour and a half after my start time at Lisa's. Vivian totally understood this is what happens and told me to come back later in the afternoon to try my new favourite on again. The space was beautiful, the service was wonderful and all the dresses were top notch. My mom kept remarking later in the day how we should have just cancelled the second place and spent more time with Vivian at Lisa's! I'd definitely recommend making Lisa's a place to go for sure!

Elizabeth Galan

Everyone working at this bridal store is amazing, especially Nelson the manager! He was so kind and understanding. He did his best to understand what it was I wanted and made me feel I was important. I love that his ultimate goal was not to simply get a sale but to make me leave the bridal shop with the dress of my dreams. I would highly recommend this store! They also have amazing dresses at a decent price and awesome consultants that are kind and sweet. Couldn't have imagined a better experience.

Janaye Majer

When entering the store, all staff at the desk were very welcoming and my family and I got offered drinks and lovely hot towels. My stylist Veronica did a really nice job narrowing down prom dresses for me and I ended up finding the right one :) She’s amazing and knew a lot about what exactly I was going for, she really listened to my taste.

Edwin Berkhof

Rumbidzai Kabatebate

This is the place to go especially if it’s your first wedding shopping experience! I had Charlotte and Nelson helping me and they were the kindest and most amazing consultants. They really worked hard to help me find a perfect dress that I felt comfortable with. You will not be disappointed and you will feel very special as you search for a dress for your big day. They often gave me different options of how the dress could be adjusted, if I didn’t like something. Not many bridal stores give you this option. My fiancée and his best man also ended up getting their tuxedos from then as well, and Nelson was incredible! After both of us had bad experiences somewhere else, this place really felt like home and we were treated with so much kindness. They were so flexible and made sure they did everything they could to make our top choices work. If you have not visited them, just go for it. You will not be disappointed!

Dennis Vasquez

brought my wife and daughter here to both find dresses for a wedding I must say this is the place to go never have we had such great experience the lady Shelley was most amazing and so very kind helpful really know what she was doing found perfect dresses. it becaaue of her we will now return for my oldest daughter to buy her wedding dress for next year. I recommend this place to everyone. The lady gave best customer service we have ever had anywhere. Thank you.

Charlotte Clark

Chantel made my appointment so fun and she made me feel beautiful and helped me find my perfect dress!!

Chanel G

Lisa’s Bridal was amazing! Mena helped me try on my wedding dresses and she was so nice and friendly! I tried on about 7-8 dresses and finally found the one that I wanted!! The whole staff was also very friendly! The store itself is clean and tidy which was pleasant to see! They also have affordable dresses. If you have a budget, they will work with that and won’t push you to get a dress that is well over your budget. Thank you Mena and the staff of Lisa’s Bridal!

Brian Nguyen

Crystal Herman

Lisa's was the first store that I went to when shopping for my wedding gown. After going to a couple other of places I came back to Lisa's as they had the best selection and welcoming front desk. I had two appointments with Julie and she did everything she could to make me feel beautiful and comfortable. Julie had great ideas for how I could alter my dress and she had a no pressure sales attitude. I really enjoyed my experience at Lisa's.

Tamlyn Tabata

Super awesome experience - the store felt big and open, not busy/crowded (went on a Monday morning), and Katrina, our stylist was the best! Katrina sent some questions before the appointment about what style/type of dress I was looking for and pulled a bunch to look at before we even arrived. It saved a ton of time and let me see different designs/sparkle/etc. before trying the dresses on. After getting my feedback from the dresses she pre-chose, she picked a couple more and then I was able to try them on! She was super helpful with feedback and actually added the missing accessory to the dress I bought. It really took the dress from "looks good" to "wow! that's the one!". Definitely happy I shopped here and am so happy I got to work with Katrina. (PS the bottle of rose after purchasing the dress was a nice touch too!)

Agnieszka Magdalena

I'm sorry to give Lisa's Bridal a poor review. The customer service I received when I first chose my dress was truly stellar; staff members were incredibly helpful and thought outside of the box, finding a dress in the end that was everything I dreamed of. Only a botched alterations job (that was eventually mostly fixed, but caused so much stress and anxiety the week before the wedding) soured my opinion of this store. If I had to do it again, I would buy my dress there in a heartbeat, but shop around for alterations.

claudia comrie

My daughter and I were referred by a friend to Lisa's for a grad dress. We both walked out after our purchase of a beautiful grad dress saying to each other there is no other place to go but Lisa's. Chantel was nothing but #1 high class sales lady..

Grace Kim

Said yes to the dress here!! My stylist even knew before me and lisas bridal was very accommodating for return visits. I felt comfortable and beautiful here, even amid the pandemic. Thank you!

Heather Hoskins

I cannot begin to explain the exceptional experience I had at Lisa's Bridal. From first appointment to my very last, all staff were patient, down to earth and personal, I truly felt like the most important person in the room, even with many other brides coming and going. Most importantly, Tina, took care of every detail for me when making my dress fit me perfectly. Being alone for my fittings with my family so far away, was hard but Tina took me under her wing and I truly felt like her family. She put in extra hours, was diligent, efficient and professional. I left the salon feeling over flowing with emotion, happy my dress was perfect, and feeling so blessed that I was lucky to have met someone with such a beautiful soul like Tina. Through this process as a bride, you do not realize the amount of people that will play significant roles into making sure your big day is extra special, people that you will likely never encounter again, but they do, they sometimes play the biggest and most important roles and Tina was one of those people. To all the brides considering Lisa's - you won't be disappointed, the staff are salt of the earth individuals who truly want you to have the BEST experience, and will ensure you do from beginning to end.

Siun Smyth

So lovely and knowledgeable in there, eased all my nerves and found the perfect dress. Went back to be sure and both my stylist Mena and Julia were amazing, super helpful but no pressure. Fantastic experience both times.

Justine Chubb

I recently had a great experience with my consultant, Charlotte. She reached out before my appointment to get a good understanding of what I was looking for and showed me a great selection. She provided great service and made me feel comfortable during the appointment. Thank you!

darpan khehra

Cristina Defazio

Amazing experience, Rita was very professional and helpful. I said yes to the dress ????

Lira Muobo

Katrina was helpful and patient in helping me find my dress. I went in twice before I picked the one. She was knowledgeable and had so many designs in the style I wanted. I was going to try and buy it online but nothing compared. Not thrilled that none of the dresses are custom made for you but altered at extra costs after you order.. would have loved to know that before

Shirley Kumar

Barbie 000007

I had a great experience in the beginning the person who helped me was nice until my dress arrived and i had to go for alteration I received a call from the store saying to book an appointment and I did and tht was for evening time which THEY said they had available right when I went to the third floor the lady who was doing the payements Was EXTREMELY RUDE AND UNPROFESSIONAL I standed in line for 10 mins and she didn’t say a word and right when It was my turn she super rudely said I had to wait so she could help someone who was not even in line and was sitting in a couch far away It was my turn to tell them what I want and she was rushing me just to choose something SHE WAS SUPER RUDE SHE TOLD ME I HAD TO HURRY UP BECAUSE THEY R CLOSING SOON AND THAT WAS not my fault they gave me that time to come in when u do shop for ur wedding dress and spend so much money at least u expect the service to be worth it... SHE MADE ME FEEL VERY UNCOMFORTABLE I HAD THE WORST EXPERIENCE

Stephanie Neibel

Warm, Welcoming and Friendly. Very accommodating of guests. In particular my stylist Zainab who was very reassuring and picked up quickly on what I was looking for. They made my moment of saying “Yes to the Dress” extra special and memorable with the nice added touch of festive decor.

Noyoung Gwag

Kyra was amazing! best wedding dress consultant I've ever met. She was very helpful, very quick in replies on emails. I would not have found my perfect dress without her!

Teresa Williams

I went to Lisa's twice to try on wedding dresses, once in 2021 and once in 2022, had fantastic service both times. The dresses were good quality and with a wide variety of styles. Rita was extremely helpful the first time and helped me narrow it down to 2 dresses, I appreciated her feedback and years of experience helping brides pick dresses that they'll love. The second time I went I had Julie and she was able to pick the perfect modification that took the dress from a maybe to a YES! Would highly recommend going here.

K Jones

I just found my dress at Lisa's Bridal and my experience with Julie Ford was fantastic! This was the only store I had went to that had emailed with questions and actually pulled dresses before I got there. There were so many that I liked. With Lisa's being the last appointment of my day I had narrowed down a few key things that I found I loved, and when describing each feature Julie was able to go and pull exactly what I was thinking of. It worked out to finding the one, with everything I had hoped and within my budget! I also found the other staff members to be super welcoming and it was a nice touch to have warm towels and drinks offered at the beginning. The atmosphere, the service and the wide selection of beautiful dresses at great prices make this a place you should definitely check out.

Kristin H

Had a very positive experience at Lisa's Bridal and am so happy with my dress. Karin helped me pick out the wedding dress of my dreams and was very helpful and honest during the search. I got my alterations done there as well and the seamstress did a wonderful job. Thank you to Lorena who was a great help with the fittings as well. Great selection and service, I would definitely recommend to a friend!

Molly K

Can't recommend Lisa's enough! My family has always had great success here, so naturally I had to to look for a wedding gown to try my luck. My stylist, Kyra, was an absolute gem from our first email contact and pulled an incredible selection of gowns for me to to try (including THE one). She was patient with my limited knowledge of fabrics and designs and got me in gorgeous gowns I never would have looked at own my own. Friendly and knowledgeable staff, amazing selection of gowns/accessories, can't go wrong!

Julie Matheson

Do not trust this place! They held a dress for a fitting my friend had scheduled that same week and when she got there they were fitting another girl in the dress. My wedding is in three weeks, and the girl they promised the same dress to needed it in six months, and Lisa's did nothing about it. We asked them about other stores who may have it in stock, they said they were the only place, which is not even remotely true. There are loads of places that carry the same dresses, skip this one!

Elisa Bonaldo

I've been to Lisa's bridal a week ago looking for a prom dress. It was my first time in a shop like that and Mel was helping during this experience. She was amazing and she brought me a lot of dresses in a very short time and she helped me when I needed it. My appointment was supposed to last a hour and in the end I stayed there 2 hours and they didn't make me a rush, something I really appreciated. In the end I found my perfect dress and all in the shop were telling me I was beautiful. I recommend Lisa's bridal if you are looking for a prom dress because you will find an amazing staff and tons of beautiful dresses of every shapes and colours!

brenda peat

Great customer service, gorgeous dresses

Lindsay Hofmann

Julia Marsh

Rita was very helpful in preparing dresses ahead of time and knew the stock by heart to give on-the-go suggestions. Great experience!

Rachel Cramen

10/10 best place in vancouver. GREAT staff, great atmosphere, good sized changing rooms, good lighting. And so happy to have found my dress there!!!!!

Shannyn Douglas

Had a great experience and the most beautiful dresses for my daughter and her friend!

Jady Wong

Julie was super attentive and helpful! She really listened to what I wanted in a wedding gown! I found the perfect dress in no time! Thank you so much! I highly recommend Lisa Bridal!

Sienna Gurniak

Colleen Louie

Mena, my wedding dress consultant, was extremely thoughtful in pre-picking possible wedding dress options that I had previously mentioned during the appointment booking. Taking everything I had noted, including the dress silhouette, neckline, and budget, Mena, was very attentive to me during the try on. Mena was courteous and personable to myself, my mom and best friend. At no point did I feel any pressure or sense of being overwhelmed because Mena was ever so patient with me and the many dresses I tried on.

Elizabeth Fleeton

I had a great experience here when buying my wedding dress. My consultant Charlotte was professional, knowledgeable, and helped me find my dream dress!

olivia cloud

Tatiane is truly the sweetest and most helpful stylist i have ever met. Her friendly and high spirited personality makes you feel so welcome! She helped me choose a stunning dress with a colour and design that is much more fitting to my looks than the style of dress i had initially planned on getting. You can count on her to provide you with not only the best support, but selection of dresses that cater to your personal style as well.

Cassandra Dypchey

Rita was AMAZING!! From the very begging the appointment was perfect. She made me feel confident and still have a good laugh through the process. I had another appointment after with a different store but ended up going with the dress at Lisa’s. The one that Rita said she knew it was the one from the beginning. She even made time for me to come back and try it on again later that day before purchasing. Can’t say enough good things about the store and Rita! THANK YOU!!!

T S

Leah P

I found a dress that was literally made for me. I love my dress so much and can’t wait to wear it on our big day! Everyone at Lisa’s Bridal were so wonderful and made us feel relaxed. My consultant was Katrina and she was an absolute gem. She was so kind, patient and helpful and really understood what I was looking for. I would recommend Lisa’s Bridal to anyone and if you get the chance to work with Katrina you are in good hands!

Corina Lindhout

Carmel Lewis

Jan 2020- I knew going in to not have high expectations for their customer service based on the experience when my sister bought her dress a few years back. Understandable that they get numerous walk-ins/inane questions and unsuccessful sales after spending how long with customers etc. but it’s still their chosen profession and along with it comes those interactions. Upon calling a couple times, you get an almost irritated voice until they find out you are a confirmed paying bride and then all of a sudden the clouds clear and a cheery pleasant voice takes its place. I would have preferred to not give a place that I knew had low customer service my business but they had the selection and dress that I wanted. Fast forward 5 months - Went in for my fitting and the seamstress could not have been less interested in the experience. Did not introduce herself, barely saying hello. Thank goodness my friend was there who pointed out the little areas that needed attention (under arm gaps, shaping my backside) as I was just so excited I didn’t know what I should be looking for and the seamstress made no effort to discuss options with me. Their website is also one of the worst out there in comparison to others with allows you to narrow down your search by details in styles instead of just designers, limited views of the dresses and they don’t let you take photos in the store until you are buying - understand they don’t want copy cats but when EVERY other store allows photos AND the staff have average attitudes....

wendy phan

Terrible experience. Will not be coming back. You are better off getting your dress any other place.

Audrey Wilson

Lots of selection and individualized attention. Comfortable, private, and spacious environment with great lighting. Chantel was intuitive helpful and she made it fun!

Sierra Callander

Very nice experience! The staff was prepared and professional. They were understanding and not pushy in regards to budget. I found the most perfect dress here!

Kim Sale

Lorena was my consultant and she was wonderful, she took my brief to heart and picked out spectacular dresses all in my budget. I was ecstatic to find my dream dress and would recommend Lisa's Bridal to anyone.

anita7073

Ashley Hunt

Rita helped me find my dream wedding dress, she was able to really navigate how I was feeling and the look I was going for. I couldn’t have been happier with my experience!

Johanna L

Amazing experience. Kyra was my stylist and she was very patient and had many beautiful choices for me to try on. The whole staff was very attentive! Thank you for helping me find my dream wedding dress!!

Allison Tao

tisha rai

I had the best experience looking for my prom dress i didn’t feel rushed at all! I had Gift helping me and she was beyond helpful, found the exact dress i envisioned.

Youjung Nam

Sandra Bahnam

Julie from Lisa’s Bridal was wonderful to work with! I love that she had several dresses picked out for me and added more based on my budget. Lisa’s bridal was the first boutique I tried on dresses and Julie was understanding that I wanted to shop around at other boutiques. She was incredibly patient and listened to my requests without being pushy or trying to make a sale. I can’t wait to see the final product. Thank you Julie!!

Gillian & Don Kitson

Myself and my guests that were able to attend my appointment were treated extremely well when I came to my appointment. The staff was knowledgeable & professional! I left feeling very confident in my choice of a wedding gown. You will not be let down !

Eva D

I just bought my wedding dress from Lisa's Bridal and I had such an amazing experience there. My consultant was Julie and she was so wonderful. She made my experience there so great and I would recommend her to anyone.

Meghan J

Great experience during the whole appointment. Mena was wonderful. Very helpful and knowledgeable. Left purchasing a beautiful dress!

Nikki H

From start to finish had a wonderful experience. Christine selected the exact style of dresses I mentioned and made me feel so confident in everything! She was not pushy and allowed me to come back another day to say yes to my dress. Best quality dresses and best experience of any store I went to. I had previously bought my grad dress from here, which makes getting my wedding dress as well all that much more special! Now even more excited for my big day.

Susan Graves

Good selection of bridal and formal dresses

Makena McLean

Pamela and Chantal are the absolute best! They both made the experience so much fun!! Amazing customer service!

Manjot Cheema

I had such an amazing experience at Lisa’s Bridal working with Alice! I went in with an idea of what I wanted and she was able to pull dresses that fit my vision. She found me the perfect dress, in a style I had never considered I would love. She was also very respectful of my budget and found something that had it all! It was such a pleasure working with her!

Traci Boss

Angelina Alexander

Loved my dress! Gift, my consultant, was super helpful and I also got help from many of the other staff! They were all very nice.

Kirsten Todd

Kyra was amazing and knowledgeable. She made the whole experience very fun and exciting. Cant say enough good things Highly!! Highly recommend????

Stella Kostadinovic

First of all I’m ashamed to admit I was 45 mins late due to unforeseen circumstances and my friends were waiting with Katrina. When I got there I kept on apologizing but she was really cool. Actually she was AMAZING. She had an email the day prior to introduce herself and asked a few questions just to get a sense of what I liked. I’d never tried a wedding dress before but the first one was the one. Everyone loved it as they loved the rest in the collection she curated for me! But, I still went back to the first one. I would give a million stars if I could. Thank you!!!!

Zoe

If I could give 10 stars I would. This was the fifth store we went to in search of my wedding dress. We were treated like royalty, served lattes and given hot hand towels. From the moment we walked in, it was an experience unlike anywhere else. My consultant Kristin was beyond amazing. She had reached out before my appointment to find out what I was looking for and had a ton of dresses pre-selected for me when we arrived. She completely understood my vision and chose a huge selection of dresses that hit the mark (and I am super picky) I ended up finding my DREAM dress that was everything I wanted and more. It wasn't even one I would have noticed on the hanger so I'm extremely grateful to Kristin and her keen eye. She was so personable, patient, honest, respected my price point and just an all around wonderful human. I can't say enough amazing things about her. This is the place to go for your bridal gown, and be sure to request Kristin.

sara odeh

Had an amazing experience at Lisa bridal again, Rita was so helpful. Knew what suits my figure and what will make me shine as a bride. Loved the alterations department as well they are really good at what they do.

Rachel Kenzie

Highly recommend to all brides - what a fantastic bridal boutique! This was the first place I went to with my mom and MOH, and all other nearby stores were completely incomparable. I bought my wedding dress at Lisa's Bridal and have nothing but the best to say about their service and professionalism. My bridal consultant, Rita, was AMAZING and so helpful in finding my dream dress! She recommended dress shapes that flattered my body type and knew how I was feeling in a dress before I even said a word. Most importantly, I never felt pressured into liking whatever dress I had on. I am now working with Tina and Sheila in alterations who are both so sweet and understanding of my vision. They have a seriously amazing team at Lisa's Bridal. Make an appointment here and you won't be disappointed with your experience.

Ann Holzbecher

alexson2083

Ann L (Faye)

The staff is friendly but when I came in for my appointment I think they were behind schedule or understaffed. Waited at the reception for quite awhile with two other groups. The store is lovely and huge. A good selection of dresses and designers. Overall a nice place but I did feel a bit rushed.

Sammie St. Ladera

We had a great experience at Lisa's Bridal. They had a lot of dresses I liked that were within my budget (under $2000). Erica helped me and my bridesmaids find the perfect dresses. I would recoomend this place!

Nicole W

I had the most amazing experience at Lisa’s Bridal! It was absolutely amazing! I am very self conscious and was dreading going wedding dress shopping but as soon as Alice greeted us I felt at ease. She had asked ahead of time what I was interested in and what my budget was. She had a bunch of dresses already pulled out for me to try and then took us on a walk around the store to see if there was anything else I might be interested in. She made trying on the dresses so comfortable and fun. Alice had pulled a dress that was not necessarily what I had thought I would be looking for but it ended up being the one! I walked in not expecting anything to happen but ended up literally walking out of the store with my perfect dress! I had another appointment at another store but I just knew the dress she found for me was the one and that I didn’t need to look at anymore. Thank you so much for the great experience Alice and Lisa’s Bridal! I look forward to heading back for my alterations!

Trina Holtz

We went to Lisa’s Bridal Salon in New Westminster looking for a winter formal dress for our daughter. From the moment we walked in the door we were treated with kindness. Kristin really listened to what our daughter was looking for and helped her to find the perfect dress. We are very grateful for the positive experience we had at Lisa’s Bridal Salon in New West. Thank you Kristin. Highly recommend.

Law Katrina

Really nice and friendly staffs. Reasonable price and clean environment.

Julie Moore

We have spent countless hours looking in shops for my daughters prom dress. We walked into Lisa’s bridal and were treated to an outstanding selection of beautiful dresses in an even lovelier well laid out store. Our sales assistant Rita was an absolute delight to work with and helped find the perfect dress! I highly recommend shopping here for any formal attire you will NOT be disappointed.

Teri Antosh

Rita at Lisa’s Bridal made my wedding dress experience feel sooo amazing!! All the dresses she picked out were beautiful and I felt she really knew what I was looking for in my IT dress!! I am super happy that she helped me that day, and most of all I was super happy that she helped me find THE wedding dress! :) I definitely recommend people to go to Lisa’s Bridal to enjoy their wedding dress experience and get Rita to help you, she was awesome help and makes you feel comfortable when it can be stressful :)

Lauren MacKenzie

Wonderful help and service!! Found my grad dress here, after going to 5 different stores… also a beautiful location :))

Alysen Cox

I said YES to the dress at Lisa’s Bridal Salon and would highly recommend going there. Julie was my consultant, she helped me narrow down what I was looking for, made me feel comfortable and special at my appointment.

Kaylene Wark

Julie helped me find my dream dress! I never once felt pressured here unlike other stores. Best experience I could ask for! Thanks Julie!

Maninder Heer

Amelia Chia

I bought my beautiful wedding dress at Lisa's. Kyra was my lovely consultant. She did a bang on job finding me the dress of my dreams. I won't need to come back, but I highly recommend visiting Lisa's for a splendid experience.

Yunjoo Roh

I had my first wedding dress fitting with Julie and she was an absolute dream! I sent some photos of dresses I liked online and she picked out a bunch of dresses that were EXACTLY what I was looking for, and had these dresses ready to go as soon as I got there. Had a few appointments with other bridal stores for the following week but found the dress of my dreams and decided to go ahead and purchase it! Such a lovely lady, super kind and patient, I highly recommend Julie and Lisa’s Bridal :)

Lachina Sentino

Chloe Paskar

I love Lisa's bridal! Im getting married next summer and obviously started looking around (prematurely ) but oh well im excited, the consultant I had said she had the perfect dress to put me in (the first wedding dress ive ever put on) and let me tell you she was right on the money, I have looked around and found nothing I loved more. I had that feeling right away and my best friend even cried when she saw me in it. She said she knew it would be perfect for my body and it is. Im coming back to purchase it in the next month or so. Extremely helpful staff, I have come and tried it on a couple of different times and showed my family and they are always friendly and accommodating. I also brought my bridesmaids and found a lovely dress for them too! So appreciative Lisas helped me find the one! :)

Elisa Montagliani

The consultants at Lisa’s bridal were very helpful and knowledgeable. Thank you Charlene and Nelson for your expertise

Ella Hothi

josh s

Horrible place to rent from. I rented my tux from leading man which is connected to lisas bridal. First of all, my groomsmen was given the wrong tux the day of the rental. Most my groomsmens tuxedos were either too big or too tight. Another one of my groomsmen had received 2 different shoes and didnt notice till the day of the wedding. Another one of my groomsmen found what look like to be drugs in a small ziploc baggy. The worst part was a rash I got from my tuxedo shirt. After my wedding day I found a large rash from my chest to my stomach. The shirt was probably not cleaned properly. do not rent from these people!

Laura Mackenzie

Candace Wood

Sara Odeh

The staff is what really made it happen for me, they focused on making me happy with the style of dresses that suits me the most. Very patient and sweet, they made me and my mother have an amazing experience.

Janet L

I am so thankful to have had Rita as my consultant! Right from the start she had preselected several dresses based on my criteria and everything she picked, I wanted to try them all! The one I ended up choosing was slightly over my budget but Rita did mention it was a brand new sample and that I should give it a try. That feeling of yes this is the one happened the moment I wore it. I highly recommend coming to Lisa’s, the selections are amazing! Great customer service too.

Trina

Walked in off the street, felt welcomed instantly!! They managed to find me a dress I love, in my size, with one month until the wedding. The sales person was amazing and listened. The seamstress who did the alterations was amazing! They made me feel so comfortable and relaxed. I loved the entire experience. I would recommend them to everyone!

Paulina Zagozda

Karen at Lisa's Bridal was absolutely amazing. She helped me pick my dress and gave me some great styling tips. Thank you Karen!!

Cherry Tsang

I was the only person in the store trying dresses on. The crew at Lisa’s take covid very seriously, yet still making my experience there extremely positive. Kirsten was fantastic. The second dress I tried on was my dream dress but I didn’t want to admit it right away thinking I need to try on more. However, she notices my smile and knew that we have found the perfect one. I would highly recommend Lisa’s bridal to any brides looking for beautiful affordable dresses.

Jade Javier

I absolutely loved my experience at Lisa's bridal, my consultant Alice was very kind and patient with me. I must have tried on over 15 dresses, but she was so awesome at pulling dresses she thought I would love! For sure I went over the alloted time frame for my apt, but she never made me feel rushed or pressured into choosing one! In the end she found the perfect match for me! Would definitely recommend this bridal store - staff are very friendly, honest and patient. 5/5 service. Thanks again Alice for all your help! I can't wait to try on my dress once it comes in!

Michelle

I had the most amazing experience. Lots of dresses in reasonable price range. Staff are so great(especially Rita) and will give you honest advice on how dresses look on you. They really take the time to make sure you feel special and get exactly what you want. Highly recommended!!

Taylor Heal-Hathaway

My dress is so beautiful, and I’d like to personally thank my stylist, Mena who made my grad dress shopping experience super fun! I said “yes to the dress!”

Ashley Lingam

Sameera Hussainyar

My stylist was Mena and she was AMAZING! She was extremely patient and understanding and instantly knew exactly what I was looking for! After going to 10 different stores and trying on SO MANY dresses, Mena at Lisa’s Bridal was the one who brought me my dream dress! ❤️

Navjot Dhaliwal

Wendy Pollock

We arrived not knowing really what to expect and we were pleasantly surprised to have our own area and our own consultant. Her name was Gift. Gift made our experience fun, stress free and special. My daughter chose her Grad dress in that one visit! Gift was helpful, without imposing her opinions too strongly and let my daughter take the lead. She was great! We thoroughly enjoyed our experience at Lisa's! I brought my other daughter (they're twins), the next week and we were fortunate to have Gift as our consultant again. And once again, dress found first visit! Gift is amazing!

Alana Westerhof

Amazing experience. Found my dream dress here. Lovely atmosphere and helpful assistants. Thanks to Rita for all her help.

Chelsea B

My experience at Lisa’s Bridal was amazing. My stylist Charlotte was so helpful and had pulled the wedding dresses I had requested to see along with some extra ones she thought would suite my style. I fell in love with one that she had selected, and am so happy with my choice. Thank you!!

Alicia Gauthier

Leighanne Chan

Such a good experience wedding dress shopping at Lisa's Bridal!! My consultant, Rita, was incredibly patient and experienced. She came prepared with all the gowns that fit my size and preferences, all lined up and ready to go before I even arrived at my appointment. Celia was a miracle worker (finding my dream dress in my size and colour before it was even out on the floor) and I loved her enthusiasm with the photos and helping me even after her shift was over (:

Danielle

I loved my experience at Lisa's Bridal. My consultant was very helpful, as were several other staff in the store who came to help with custom alteration questions. Lisa's had a very large selection of stunning bridal gowns to try on in lots of different sizes. The store is beautiful, and their prices were very reasonable as well.

April Kim

Lisa’s Bridal has beautiful wedding dresses, spacious changing rooms & mirrors and wonderful customer service! Mena was my consultant and she was kind, helpful, and most importantly she picked out a dress for me to try on after explaining what style I wanted… it was exactly what I wanted and I said yes to the dress! She also gave me a gift to congratulate me, so thoughtful. 100% recommend anyone here!

Jiya J

Angela helped me find my wedding dress, very helpful and kind during this stressful time.

Kelsey D

Lisa's Bridal is an absolutely lovely, clean and well laid out bridal shop. Their attention to detail and the little things did not go unnoticed. Julie was extremely attentive, professional and kind during both our initial and followup visits. I ended up choosing a dress she had picked out although I had my eye on a different dress originally! Highly recommend this place.

cecile viloria

Khristine has superb customer service. She cares for her customers. Kudos! I will recommend going to this place

Kiera Wass

I had been to over 10 bridal stores and was having no luck finding a dress in the style I wanted. Julie was so incredibly helpful, kind and gentle with me. Which I really appreciated as a bride who was almost just over the whole shopping experience prior to going to Lisa’s Bridal. Glad to have my dress shopping behind me and happy to end my journey at Lisa’s!

A G

Elizebeth Tooley

Everything was well organized for the appointment and the salon laid out their COVID expectations and protocols easily and clearly. I felt safe and doted on for the whole appointment. Kyra did a fantastic job pulling dresses that suited exactly what I was looking for. While it was good to try some things I may not have considered right away, I am impressed to say I did end up choosing one of the very first dresses she selected for me, even prior to meeting me! Just based on the quick survey she gave me leading up to the appointment, she nailed it. The salon did not make me feel badly for having such a quick turnaround time for the wedding and they all treat you like gold regardless of your budget. Gaby from alterations was so calm and confident in her work you cannot help but trust what she can do with her skills. The dress fit beautifully after she worked her magic. Thanks so much to Lisa's Bridal and team for a wonderful experience. Proud to have you part of the community, and our celebratory day!

Roman Truba

Poppy Coombes

I just need to say Tatianna and Nelson are the BEST!!! I am a single mom who couldn't afford my daughter's 700 grad dress......and these two helped me immensely!!! I had a breakdown and they were there to calm me down.....LOVE THIS PLACE!!! HIGHLY RECOMMEND

hss sidhu

Lady refused to even show me around or let me browse , said only "Nelson" can help me. Your hours of operation are until 8 PM, maybe have coverage if Nelson can't be in? Don't waste your time with this place. Go to Bridal gallery across the street.

Shawna T

We had been to several Bridal Shops and we should have went here first. Best CS, great selection of gowns and suits/tuxedos! Wonderful staff I must add; so warming and knowledgeable. My sons girlfriend purchased the most beautiful gown from the sweetest lady, she truly made our whole experience unforgettable! Thank you to shelley you were fantastic! As for others, beware of next door, the Bridal gallery at all costs! Worst experience and selection, the most terrible CS, just overall the worst place. They should be shut down. Their suits are cheap and over priced. We were ignored and just treated Awful! Thank you again to Lisas Bridal for such a fantastic experience and most beautiful gown for her!

Lyn G

The layout at Lisa's Bridal Salon was so beautiful especially the bridal section. It was so clean, bright and organized. Every staff member was following the proper covid measures to keep my guests and I safe and at the same time provide an enjoyable shopping experience. All the staff working there were super friendly especially my stylist Julie. I showed an online picture of my ideal wedding dress to Julie and she was able to help me find it. My mom, my brother's girlfriend and I were just in love with the dress she helped pick out. Like the indecisive bride I am, I still wanted to shop around and see what other dresses were out there. The stylist understood where I was coming from, respected my decision and was not pressuring me at all to buy the dress (which I really appreciated) and mentioned she will record the dress information in my account if I do decide to come back and purchase the dress. After visiting 4 other bridal stores I could not stop thinking about that dress and how friendly the stylist was. In the end I went back to Lisa's Bridal Salon and said Yes to the dress :) PS: Not only did I said Yes to the dress at Lisa's Bridal Salon. But I also Yes to my graduation prom dress in which I still have today hahaha

Sarah Helena

LISAS BRIDAL IS AMAZING!! My experience at Lisa’s Bridal was one to remember. My stylist, Chantel, made my appointment so special and meaningful. She payed attention to detail, and made me feel so special. I have been to other bridal stores to find a grad dress, and none of them are comparable to Lisa’s bridal. I’be never been to a store so welcoming and kind. They made me feel so beautiful!!! I would highly recommend visiting Lisa’s bridal for any type of dress for any occasion. They are unreal. :)

Marta Llaurado

This morning I travelled from Vancouver to Lisa's Bridal for my fourth time. This time alone as I did not want to ask my friends for more help. I tried my dress after the second alteration. I was feeling tired and emotional, but excited to finally get the dress done. The seamstress' name I believe was Elena, a quite, detailed and very professional Russian lady that I had seen before. I tried my dress again and instantly felt happy with her work. I immediately rushed to hug her. As per my surprise, she then went inside her atelier and grab a pair of her shoes. They were new and in my sized. They looked so elegant! She decided to gave them to me and I found myself hugging her for a second time! With few shy smiles she made me feel like cinderella for an instant :) Thank-you again Elena for your valuable help, detail and dedication. You made me very very happy today! I totally recommend your services. You are great! And thanks to Diana, our dress shopper assistant, who enjoy with my friends and I trying different dresses. Finally, many thanks to the professional receptionists for their kind attention and flexibility. If you are one this girls that does not have a clear idea of what dress you want, but you would like to try different styles in different prices, Lisa's Bridal is definitively the place to go! Even if you live in Vancouver :) Congrats to the store

Laila Ruhl-Palacios

Lisa’s bridal was a very good experience, a beautiful store with amazing quality dresses. Katrina was my consultant and was very sweet and attentive and took in consideration of all my likes and dislikes, she had emailed me before my appointment asking what I was looking for in a dress and had some dresses pulled out for me for when I arrived which was very helpful. Thanks to all her knowledge and patience I was able to find my dream dress and said yes to the dress!

Samantha Johanson

We got my husband’s suit here and the experience was so smooth and easy! I would definitely recommend coming here for a tux or suit!

sahar malequazghar

Loved my experience at Lisa’s bridal! They have such a wonderful selection of dresses for every style. The staff were so welcoming. Mel’s naturally funny, patient and kind personality made me feel so comfortable. She was incredibly supportive throughout the whole process, and helped me pick out the perfect dress for prom. Would definitely recommend to anyone!

Sophia Orfino

Jessica Chow

Amazing! Best selection of dresses and stylists are so patient. I worked with Kyra and Julie and they were amazing. I tried on a lot of dresses, was super indecisive, came back multiple times and had a million questions and they answered all of them and never gave up on helping me find my dress. Thank you so much!!

Emily Mosse

I came to Lisa's Bridal Salon in September 2018 to look at grad dresses with my mom. Upon entering, I instantly fell in love with a dress that coincidentally fit perfectly. The ladies at the front desk were extremely welcoming and the woman who was helping me choose a dress (I unfortunately forget her name,) was wonderful and made me feel beautiful. If I was writing this review shortly after I bought the dress, I would 100% give the salon 5 stars, but that changed for me once I went to my appointments for alterations. Upon entering in February, the front desk was again very welcoming and sent me upstairs for what I thought would be just a hem. I headed upstairs to the busy alteration area (not complaining about that because I know it's a busy season for them,) and I was greeted and sent to a change room to try on my dress. Upon trying it on, I realized I had gained some weight and the lady who was attempting to zip it up just seemed to have no emotion if that makes sense. She started suggesting a lace up back but I was convinced I could maybe drop a few inches as I had time, but her and the seamstress just gave off a very doubtful glare to me, who was already feeling emotional enough. We stuck with the hem and booked another appointment in April. I came in again, expecting a lace up back because I hadn't lost any weight and once again, when the seamstress was trying to zip it up, she gave off a surprising "ooo" and made it seem very obvious that the dress didn't fit, once again not super happy to help me. Both alteration visits I left feeling very embarrassed about my body and almost ashamed. But the thing that really got to me is that when these 2 ladies started helping the slimmer girl beside me who's dress fit perfectly, they had instant smiles with a complete change of emotion and started telling her how beautiful she looked. Not once was I reassured by the seamstresses that it would all work out for me. I really wish I could give a higher rating as my first visit to Lisa's was amazing, but what I left feeling like was something no girl should feel, especially before a huge event like grad. I once again thank the kind ladies who helped me in the very beginning and I hope little to no other girls go through what I did.

Joanna Hsieh

I had such a great experience working with my stylist Julie! She was so patient with me as I tried on a variety of dresses to help narrow down what style elements I was looking for. I came back for a second visit and after having some time to think it over, I tried on a few more dresses and it became clear which dress was the one for me!

Amrita R.

My stylist was Irene and she was incredible! I was a walk-in and they fit me in on a busy Sunday (today). I only have 3 months to my wedding date, which means I couldn't custom order and a low budget (on the lowest end for most stores). Irene only showed me things in my budget range and even emphasized the ones in the lower end of my range. She was kind, sweet, so patient and really, really helpful! I found the perfect dress within my budget. Throughout the fitting I was humming and hawing over the last two dresses and she didn't push me or rush me. So great! Other associates helped me and even the manager helped me out. I had an amazing experience and I found a great dress without breaking the bank!

caramcginn

Lorena was amazing! I went in with such a broad idea of what I wanted and no intention of finding my wedding dress on the first visit. She made me feel so comfortable and gave her honest opinion of everything. She even gave us the option of returning later in the day to try on once more. needless to say I found my perfect dress and in couldn't have done it without her!

Venica Davignon

Originally came in with a pretty set idea of what I wanted but Tatione helped me find something else that was perfect for my body type. The dress she helped me pick is absolutely amazing, could not be happier. I also didn’t have an appointment, but she managed to make some time for me. So so grateful, awesome service from everyone there.

airah golez

Found my perfect dress at Lisa’s Bridal! Lorena was so helpful and deficated, as a bride with no preference in mind when it comes to style, having someone with good experience in fit and sytle truly makes your dress fitting experience more memorable, fun and less stressful. Kudos!

Lori Lacroix

Chantel our stylist was wonderful. She was patient and super encouraging. She made my daughter's experience shopping for a prom dress memorable - despite covid limitations. I would definitely recommend shopping here!

Sierra Liptak

Julie made us feel so comfortable when hunting down my dream dress. She was patient and had great ideas! Lisa’s bridal is the way to go for sure!!

Shoshanna Byrd

I recently visited the salon to buy my daughter her prom dress, we had Shelly help us and she was a Angel!!! Very helpful and so wonderful with my daughter. We found a beautiful dress, and had a all around GREAT experience!

rachel mole

I had an amazing experience with Mena my bridal consultant. I was lucky enough to know what I wanted when I saw her and she came up with the most beautiful selection. We had good laughs and a beautiful experience ending in me saying "YES" to the dress. She chose the most gorgeous dresses for me and I am so grateful for her and lisas bridal. As I said to her... Lisas Bridal strikes again because I bought my grad dress from here 10 years ago ❤ I am so thankful for everyone and for such a great experience thank you, thank you , thank you to everyone and especially Mena!

Janette D

We have been to countless bridal salons in the lower mainland and Lisas Bridal is by far the best store! From the moment we arrived to saying yes to the dress, we had the best experience ever! The woman who helped us from the beginning to the end made our experience unforgettable and she picked dresses we never thought of. Best customer service we have ever had, thanks to Shelley. So warm, caring and all around the most amazing woman. She gave us hugs and we left feeling so happy that she found the perfect dress. Thank you so much! This bridal salon was a breathe of fresh air. Great selection of gowns as well with great prices! I will be recommending all family and friends here because of this outstanding experience! If you need a gown ask for Shelley she is outstanding!

kristy p

Vivian was AMAZING! Honestly, couldn't have asked for a more understanding and helpful consultant. I had a bit of a 'bride' moment - saying yes, then no, then maybe... and she was understanding the entire time. She was patient, informative, and oh so fun. I almost feel bad for those who don't get her. She truly is great.

Nikki Walters

I came to Lisa’s Bridal in search for my wedding dress. Charlotte was able to get my exact vision and picked out the most beautiful dresses. She even found one that was one of my EXACT inspo dresses. I ended up going with that dress and I’m so happy with my decision. Highly recommend

Nicole Bryan

I went shopping with my best friend for her wedding gown. I'm so glad we ended up walking into Lisa's Bridal. They were friendly and attentive and the dresses are beautiful. The seamstress that helped us was great and altered the dress perfectly. I'm so excited for the wedding!!! When it's my turn, I'll be back!!!

Lee-Anne Chinapen

Lisa’s bridal was very welcoming. Tatiane was amazing and really paid attention to what my daughter was looking for in her prom dress. When we arrived Tatiane had previously pulled dresses she thought she’d like based on how she described what she was looking for in her appointment booking request form. We also had the opportunity to go through the store to pull other dresses she liked before going to the change room. Super professional, highly recommended and she found the PERFECT dress! Thank you for a wonderful experience.

ashley stewart

Our experience at Lisa’s bridal was amazing! From the moment we walked in they made us feel relaxed and ready to try on dresses. They were very patient and able to have us come in after to try on some more! Both the stylist, Kristen and Kaira, were great!

Laurianne MaGee

We couldn't have asked for a better consultant! Thank-you for the most amazing experience Shelly! She went over and beyond our expectations and my sister couldn't be happier with her Wedding Gown; she even cried in happiness! Hands down the best experience we have ever encountered! If you visit Lisas bridal salon be sure to ask for Shelly, truly the most wonderful lady who knows what she's doing. So compassionate, understanding, warm and helpful. She pulls dresses you would never think of trying and makes your dreams come true. So happy for my sister and I can't wait for her wedding! I have recommend Lisas bridal salon and Shelly to everyone I know that is getting married soon. Thank-you!!

E Japitana

Charlene was amazing! She’s very helpful and made my prom dress shopping experience fun and easy. Thank you Charlene!

Kristen Mantyla

I had the most wonderful experience with Lisa's Bridal. They were able to get me in the salon so quickly, with my next day request and my consultant Juile was amazing! Knowing that my wedding is a short time away she only pulled dresses she knew I could take or order quickly. She helped me connect with my family back in Ontario, and was honest and truthful about how the dresses looked on me, as I was alone for the appointment. Julie is fabulous! I would recommend asking for her to others in the future. It was a great experience!

Kazmeen Abbasnejad

Julie was amazing! She was very welcoming and we had a very good experience with her. Overall the staff were very nice. Would definitely recommend Lisas bridal!

Shellie Borden

My daughter had a great experience looking for her 2021 grad dress. Julie was a wonderful help picking dresses and offering options that my daughter had not considered. Our appointment was not rushed and we found the perfect dress to celebrate her graduation. Thank you Julie!

Lori Lofthaug

Mena was our consultant and she was wonderful! I highly recommend Lisa’s Bridal. They were very professional at the same time making you feel very comfortable. My daughter loves her grad dress and Mena helped make the dress shopping experience one to remember! Thank you!

ashley bitz

I had a wonderful experience with the lady that helped me, Rita. She took time to listen to what I wanted, even though I wasn’t 100% sure of what type of dress would suit me. But she nailed it! The very first dress I tried on that she selected for me was the one and it fit perfectly. Rita made the experience so much fun and a memory I will cherish forever.

Lisa W

had a great experience here. katrina helped me find a dress super efficiently! she listened closely to what i wanted and the dresses she pulled ahead of time were spot on. the environment is really nice too! and they served tea :)

Elodie Tsang

I had a fantastic experience shopping for my wedding dress at Lisa’s Bridal. Julie Ford was my consultant and she was AMAZING!! She answered all my questions, very knowledgeable and provided excellent customer service!!

Rob Galli

Nicole Lynch

Lisa’s Bridal was recommended to us by a friend as we started the search for our daughters dream grad dress. The staff treated our daughter like a princess and gave her the ultimate experience in shopping for her grad dress. It was a day we will never forget. Her dress was perfect and after the alterations that dress fit her like a glove. We went to many dress stores that day and price comparison they were all about the same. There was not a single store that even remotely compared to the service and attention we received as with this beautiful store. We will be back one day for a wedding dress. Thankyou to the staff at Lisa’s Bridal, you were all amazing.

Sandy Chang

Terrible service. Worst customer service I've ever received! Thinking about how mistreated we were gets me so angry! I went there to go bridesmaid dress shopping with my friend who was getting married. The sales lady asked if we were going to make a purchase today, we said not today because we are missing one more bridesmaid but the bride knows what she wants us to wear already. Things took a turn right after, the sales lady told us that she will no longer take care of us, and told us to ask the receptionist for help. The whole store was empty so I don't know why they couldn't give us a little attention. Oh wait, it was because we told them we were not going to make a purchase TODAY. We asked to see samples of other colours of the dress, they said they didn't have any. Guess what:? I looked around and found the colour she said they didn't have. if they had just looked, they would have found it. Then we asked for some colour swatches, the receptionist got it, and dropped the binder of swatches on me and then walked back to her desk and sat there to do nothing! I had to bite my tongue the entire time because I didn't want to ruin the bride's experience, but seeing how bad we were treated, it looks like they did the job for her already. Way to ruin an experience like that.

Humairaa Dean

I went to Lisa's Bridal to buy my Grad dress, which I am very happy with! I was helped by Mel, she did an amazing job helping me find a dress that fit my style. She found a beautiful pink color that matched my skin perfectly. Thank you Mel!

Amber Rose Dort

Kyra was beyond amazing! I went alone for this bridal appointment and she made up for my family not being there! She was so helpful and completely bubbly which made it so much fun!! I found my dream dress and it wouldn’t have happened without her! Highly recommend her high energy and expertise☺️ Loved working with her!

Stacey Rosenberg

Tatiane was enthusiastic and super helpful! We even found the perfect dress for my daughter off the rack with a tight timeline to boot !!!

Nicole Hanley

I had an amazing experience at Lisa's Bridal with my stylist, Julie! I came into the store looking for something off the rack as my wedding was only 3 months away, and I was pleasantly surprised by their selection. The best part is they also had many dresses already ordered so I was able to get the perfect dress in my size. If you have an upcoming wedding planned I highly recommend Lisa's!

Pegah Stewart

My experience at Lisa’s bridal was fantastic! When I got there they had picked out a few dress options based on what I said I was interested in and they were spot on! I ended up saying “yes” to one of the dresses they picked out for me. I highly recommend any bride to check out Lisa’s bridal, you’ll love your experience!

Ichigo Ryu

Jenny Wang

I had a great experience at Lisa's Bridal. I sent some inspiration photos to Kristin before the consultation, and Kristin was able to find beautiful dresses for me to try on. In fact the first dress she picked out was the one! She was also so knowledgeable and helpful with what additional things could be done to the dresses to make them perfect. Thank you for the great experience!

Samantha Austinson

I just ordered my wedding dress from Lisa’s Bridal Salon and my experience was amazing! Kristin was fabulous! The service was excellent and I loved their selection of dresses. I highly recommend going here.

Candice Peeters

My experience at Lisa's Bridal was amazing and it made it easy to find my wedding dress on the first appointment. Julie was very helpful and did an awesome job in selecting dresses that fit my style!

Leanne Brown

Lorena was amazing! She picked out several dresses based on style and price. She was fun, patient and knows her stuff! By the end of the day I found my dress!!

Kayla Hofman

Went here with high expectations after recommendations from friends but was disappointed. The atmosphere was very quiet and oppressive and all of the salespeople did not look happy or like they wanted to be there. They had pre-pulled dresses for me and did not veer from that style, did not listen to comments I had, and just generally were unhelpful. It could have just been the sales associate I had, but I would recommend doing yourself a favour and going to the Bridal Gallery next store.

Vy Tran

I appreciate all the care and friendliness that I received from Kim. I adore my dress and Kim made sure to alter my dress to my liking. She was so patient through the whole process. The selection here is awesome and the price is unbeatable. Highly recommend!!!

Teresa B

Chantel was amazing! She took the time to find the perfect dress for my daughter having her try different styles until she found the right one. We highly recommend Lisa’s Bridal for their selection and professional and friendly service!

Kat F

What a terrible shop! If I could give zero stars, I would!! The staff are so two-faced and unprofessional. After you have paid and handed over your money, they suddenly treat you as a less important customer or even an annoyance. We spent thousands in this store as we had bought the entire bridal party's dresses here, including some of our guests dresses, (HUGE and COSTLY mistake) and you'd think they'd give you some professionalism. But wow, we were wrong! Firstly, I had to be the one following up on the dresses we ordered - they didn't even call or let us know when they got in! When we got them, they looked horrendous. I couldn't even look at them and just wanted to throw them in the garbage. We even paid $300 extra so they looked absolutely perfect. When we complained about the dresses, we were first talked to by this woman who reeks of smoke and made up absolute BS reasons. She didn't even look into our order first to make an informed argument with us. She then called the manager who said that they will fix the problem but they will charge us! I will never recommend this shop to anyone as I wouldn't want anyone to experience what we went through.

BW

Julie and Nelson (I think that is his name - but one of the managers) are amazing! I went twice, first to try on lots of different dresses and second to revisit my favourite and other similar styles. Nelson booked me in for ample time on my second visit as well, which seems to be uncommon. Most bridal shops only allow 45 or 60 minutes for a second visit, but not here. I bought my dress here in the style I wanted and right within my budget. I was also able to buy it off the rack and take it straight home, erasing worries of shipment deadlines. Thanks Julie and Nelson!

Rachel Cloutier

I bought both my grad dress and on Sunday my wedding dress from here ! Kristen was a pleasure to work with and she didn't hesitate to give me advice and get through as many dresses as I wanted in many different styles. She was so approachable and warm, I hope to see her again soon! I will forever advise people to come here

Edward Louie

My daughter found her grad dress here after looking all over town. The price and selection is very good .

Fang Silvia

Charlotte is super nice and experienced. She emailed me before my appointment, and get to know my preference a bit better. when we arrived, she already selected dresses i like and also within my budget. The service was great, and the dresses are very pretty. i made the decision within one hour. The whole experience was wonderful. Thank you Charlotte and thank you Lisa's Bridal.

JulieAnne Santiago

Tracy Collett

Would highly recommend purchasing your grad dress from Lisa's Bridal. Such a large selection of beautiful dresses in all styles and colours. Charlene was our personal consultant and she was extremely helpful in finding the perfect dress for my daughter, with tips on how it could altered so it would be the perfect fit on her special day.

Shannon Miller

Am giving it 4 star because of the woman who helped my niece find a dress she was so great and new right away what to pull so thank you to the girl with long black curl hair. aside from the bath room being gross and dirty like even mold where toilet paper goes floor so gross sink just sick and the whole store looking old 1990 they need some inspiration from next door at the Bridal gallery for looks and being clean. it’s the most cheap looking store stuff from 80-90s decor. Just awful. anyways my biggest complaint is hearing one of the workers older with short blond hair swearing and taking down right rude with another Co worker having a conversation laughing using the most vulgar words. Real trash talk and swearing loud my sisters daughter is hearing all of this. I tell you I will never be coming here again because of the people like that working there. Will be posting about this. It’s unnacceptable and makes this store so trashy. UPDATE to your response: it was not staff it was one lady skinny short blonde hair had it up in pont tail. when I mentioned it to some people they said the same thing. Just disgusted that such a person works there and there are kids around. It’s not just the swearing it vulgar words that you call street workers and such. Left a bad taste in my mouth and others. Other staff was great mind you all pleasant.

Jk Samec

Thank you for a wonderful experience! My daughter and I had such a great time shopping for her Grad dress. Our consultant Mena was great to work with and she helped us pick the perfect dress!!

Tianna W

I never truly realized how much there was to gain in shopping for a dress. My first visit to a dress shop the experience was no where close in comparison to Lisa’s bridal. Not only the feeling the dresses gave me when I wore them but the Welcoming atmosphere that Lisa’s bridal provided. Especially the input and knowledge Chantel gave my party. She made the appointment fun and she honestly made me feel beautiful. I’m so thankful to have found my dress and to have had this amazing experience. I am absolutely obsessed with my gold dress, this dress fits perfectly and is so unique. My dress may not have been what I was imagining, but it’s better in every way. I’m overwhelmed with excitement to look like bell on my graduation day. Thankyou

Monique D

The experience here was great, Julie was very helpful, didn't let Covid restrictions get in the way of having fun, and there was lots of options and it was really organized and simple. Plus no pushiness about making the sale, this was wonderful. really appreciated the day

Catherine Phan

I had my in store bridal dress shopping experience just before the pandemic occurred and had a great time! It was the second bridal shop I visited, so I somewhat had an idea of what I wanted. Kyra was my consultant and she was so patient and kind as I tried on so many dresses with my bridesmaids in tow. She was so knowledgeable and pulled so many beautiful dresses and never rushed me. When I couldn't decide between 2 dresses, there was no pressure from her. I came back the following week to make my final decision and Kyra was just as patient as ever. The other consultant at the front of the store (I can't recall her name) advised me to order the dress in a certain size based on my measurements. Shortly after, lockdown was in place and I expected delays; however, my dress arrived 4 weeks before I anticipated! When I went back to pick up my dress, Covid-19 safety protocols were in place and I felt safe visiting the store and trying on my dress before taking it home. Based on the aforementioned consultant's advice, the dress fit like a glove and alterations were only needed for the hem, straps, and bustles. I would highly recommend Lisa's Bridal!

Jade Wendt

Rita and Nelson were amazing! They had dresses picked out for me before I even arrived. Lovely, organized store with beautiful selection.

Brianna Shariff

I had such a lovely experience at Lisa's Bridal with my consultant, Rita. Rita was attentive, inviting and made me feel comfortable while trying on dresses! I found my dress at Lisa's Bridal & was given a bottle of champagne to take home (free of charge) to celebrate. The staff were warm and made me feel beautiful. Thank you Lisa's Bridal for the experience and helping me find my wedding dress!

Tiara Ritsco

The experience at Lisa’s bridal truly is one that myself and my entire family will always cherish. My consultant Rita had worked with previous family members when they were brides so when I called to request her as my consultant store manager Nelson shifted things around to make sure she was with me. Rita went out of her way to include my entire entourage in the experience even my 2 young nieces. I felt so comfortable with her immediately and at ease through the process. She spent time with her clips and and other tools so I could really see how each dress would look on the day. It only took a 5 or 6 dresses until we found the one that she intuitively picked out before meeting me! If that doesn’t show her expertise I don’t know what does. She was knowledgeable, passionate, honest, and personable. I wish I had an excuse to visit her more often! Lol. I had such a wonderful experience the first time that I booked a second appointment with Rita to have my grandma and mom present to say yes to the dress with me! Thank you so much Rita & Nelson and the whole Lisa’s bridal team for making me feel so beautiful and giving me the moment a girl always dreams about.

Colleen Carino

Mena was AMAZING! This was the only shop to contact me before my appointment to ask me for details about my wedding and to request inspiration pictures. When I arrived Mena had already pulled out more than 10 gowns for me to view and then continued to pull gowns to my liking. Mena was extremely knowledgeable and helped me find my dream dress right away. I would recommend this bridal shop to anyone and would definitely recommend requesting Mena.

Monique Panagiotidis

Rebecca Green

Marla Schmale

I had a great experience at Lisa's last weekend during my consultation. The store is huge and beautiful, and my consultant Karen was SO helpful! She was very straight forward and told me what was going to look the best on my body type, which I really appreciated (and needed- I was pretty clueless). She gave me so many tips and tricks, you could tell she loved her job. Although I didn't end up buying a dress at Lisa's, I would highly recommend it to any bride looking for an amazing experience.

Rosalyn Serrano

I had a great experience. The staff was very helpful, patient and easy going. I am happy with my wedding dress.

Nicole Christiansen

Tatiana was very helpful and supportive. She had great recommendations and we found the dress! Thank you!

Megan Jones

savannah griffiths

Great experience! Could not have felt more comfortable, just picked up my dress and it turned out great! Everyone was so helpful and they worked with my quick time frame. Alterations were perfect, I also added a quick alteration before I left for a ferry and they were able to make it happen. I wish I could remember everyone’s names but they made it a great first experience for me! I would recommend for everyone to go to Lisa’s bridal. In my opinion I was a low paying customer compared to some dresses and I was still treated the same as everyone else through out the whole process. Grateful for the women who made my experience wonderful!

Lisa Avery

Megs

I had an amazing experience finding my dream wedding dress at Lisa's Bridal! My stylist, Julie, was wonderful and all the staff was very welcoming and professional. The store is well laid out with lots of room for everyone and protocols to keep everyone safe, while continuing to provide a very fun experience. Opon arrival, Julie had preselected some dresses based a questionnaire I had filled out prior. She was very encouraging and helped me find exactly what I was looking for, even making sure to stay on budget. I would recommend Julie and Lisa's Bridal to anyone looking for an stress free and fun experience! I can't waiting to walk down the aisle in my beautiful dress!! ????

Nella Rosse

Ugh!!! Don’t waste your time! I booked an appointment to try on dresses, 12:00 September 5th, 2020 and i ended up finding my dress at The Bridal Gallery right next door at my appointment i had set prior to Lisa's. I went to Lisa's Bridal and told them I'm sorry but i found my wedding dress just now but my mother is really wanting to find the “mother of the bride” dress. The made me feel so uncomfortable like i committed a crime that i found my dress prior to the appointment. They refused to help my mom because “this was a bridal appointment and the staff member who was helping you doesn't know the other side of the store (non-wedding gowns section) and charged me $50.00 for “not showing up” This was the store manager also, not sure of his name. Really goes to show you that all they care about is money. They not only lost me as a client but my mom who was right there ready to go find her dress. Do yourself a favor and go to the Bridal Gallery instead, they even covered the $50.00 charge i incurred from Lisa’s Bridal.

Katie Dale

Bara

Terrible experience! Don’t waste your time.

Jennifer Lee

I will try to be as fair about this review as possible, providing the reader with my experience at Lisa's Bridal Salon: 1) NO-SHOW FEE: This bridal salon will charge you $50 if you are a no-show or cancel < 24 hrs prior to your appointment. This made me extremely paranoid, leading up to the day. Also, handing over my full credit card information via phone for them to retain (credit card #, expiry date, security number) also made me paranoid. I can understand wanting the customer to commit to the appointment, but this made me uneasy before coming in. 2) CUSTOMER SERVICE: Overall, I felt like the bridal consultant who was helping me was very much invested in selling me the sample that was heavily discounted throughout my visit. I understand it is her job to sell dresses and close on the deal, but it was to the point that her tactics were very "pushy". For the first dress that I tried on, the consultant immediately put on a belt and veil on me without asking. I had not voiced that I loved the dress at that point. To complicate things more, I had felt the bridal consultant did not understand my situation, though I had made it clear in earlier discussions: I was still experimenting with silhouettes and necklines and was open to trying different styles. When I expressed interest in lace dresses, she had picked out four of the same style dress and continued to pick out the same style afterwards even when I stated that I was not a huge fan. While I was trying on other dresses, that first sample dress was being tried on by another bride and then my consultant brought it back to me to get me to wear it again. At this point, the reader may ask why did I not say anything? The reason is partially I am a very non-confrontation person, but mostly because I felt, at that point, very defeated and just wanted to finish my appointment asap. I may be reading in to it the wrong way, but I had felt that she was pushing me to buy the sample dress and had gotten me to try on at least 6 of the same style but more expensive dresses to come to a conclusion that I had to buy the sample dress. 3) SHOP SPACE: I must commend the beautiful space and decor of the shop. It definitely gave off a very luxurious feel to it. Unfortunately, I cannot speak for the selection that they have since I did not try on many different styles. TL;DR: I did not have a great experience shopping at Lisa's based upon the one visit I had, which is mostly due to the customer service that rubbed me the wrong way. Had it been another bridal consultant, I think I would have had a much better experience. Do I believe the other customer reviews giving 4 and 5 stars? Yes I do! Would I visit this bridal store again? Probably not for myself, but yes as support for someone else.

Tammy Gray

Amazing service from Mel at Lisa’s Bridal when choosing my daughters grad dress! She was so patient and lovely. Mel gets 5 stars from us!

Diana L.

Located in new west bridal lane. Great selection in the store. Many many dresses to choose from. Also they have all the accessories and also men’s. It’s best to make an appointment but if you don’t, they are pretty accommodating. You get 1.5 hours usually. Karen is amazing. Fast and efficient and She says it how it is! Ask for her! The whole place in the quay has a 2 hour parking limit.

Gina Longmore

What a great experience we had tonight finding my daughter’s Grad dress! Mel our consultant was amazing. She was very helpful and patient with my daughter and we ended up buying the dress she had first recommended. My daughter is thrilled with the dress. Super happy with our experience with Mel and the rest of the staff. Lisa’s Bridal is the place for beautiful dresses and great service.

Ginger C

What a great experience at Lisa's Bridal! My stylist Mena was amazing. She was understanding, listened to what I was looking for and helped me find some great options to try on. She was very helpful and not pushy at all. I said yes to the dress here! We also ended up going to the men's department next door and they were fantastic as well.

Justine Woo

I had a great experience here. My consultant was Rita and she was very experienced, professional and friendly. She made some great suggestions based on what I wanted. She was 100% nicer and more capable than anyone I've met at the other NW bridal stores. I highly recommend her.

Emily Gaythorpe

Had an incredible experience Mel was super helpful and supportive throughout the entire experience. Wonderful time, and a great place to get your grad dress :)

Business Hours of Lisa's Bridal in New Westminster

SUNDAY
11AM TO 5PM
MONDAY
10AM TO 5PM
TUESDAY
11AM TO 8PM
WEDNESDAY
11AM TO 8PM
THURSDAY
11AM TO 8PM
FRIDAY
10AM TO 5PM
SATURDAY
10AM TO 5PM

PHONE & WEBPAGE

Lisa's Bridal en New Westminster
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