Reviews of Polo Ralph Lauren Factory Store (Costumes)

Charanjot Singh

Had a good experience visiting this store on black friday. ????????????

Bamdad Salarieh

Nice costumer service, very friendly management team, a clean and organized store

Philippe SABAT

insupportable. they try to force to buy. never seen.

Heavy D

Like the store and brand

D H

I remember coming here and being mistreated by a girl named Breanna.S My shopping experience was ruined by her. She was rude to my handicapped friend and made us never to wanna return to this store. I've stopped supporting and wearing polo ralph Lauren due to the incident. I go to Tommy Hilfiger and the Nike store instead now.

Eye On Spaces Personal and Event Concierge

great service and about time we get a name brand store here like RL, I purchase most of my casual clothes here love it...

Santanna Take A Guess

I went in on November 11, 2020 just before the mall closed. I went for a specific item and when I got there I noticed they marked up the original price by 50% and when I asked about it the assistant manager said that it was due to COVID-19. What? A 50% mark up because of COVID-19. I think the last thing you should be doing is marking up your prices. I can no longer bring myself to shop here after seeing this. If I could give this store 0 stars I would.

Hany Maawad

Very bad customer service and no manager to get my concerns

Aman Malhi

Awful service..

P Lands

Awful management.

Jonas Sun

Make sure you have emails. Imaging the feeling to find out you could have saved 25% after paying the bills.... I am regretting not returning everything at the scene.

R H

Worst Polo Store Ever. The RUDEST CLOWN OF A MANAGER, Ever.

Dion Igoniwari

Wonderful customer service.

tushar singh

Had a great experience, thanks to Chaeha and her quick understanding of my need. Her thorough knowledge of products and offers really helped me out in choosing the right one for myself at best price. I'll suggest everyone to look for her whenever you're in state of confusion. Thanks Chaeha and Josh for the great and quick experience at your store, really loved it!!!

Wally Frandsen

Made me put something on my phone before coming in. Weird. No answer about why from customer service

Zarifa Ahmadzai

Amazing customer service! The Manager's are extremely professional alongside the associates.Positive vibes and enjoy every time I shop there!

Sumaiya Yasmeen

I experienced AMAZING customer service from Becca Rosky at the Polo Ralph Lauren factory store in Winnipeg. My family was visiting Winnipeg couple of weeks ago and after coming back to Toronto, we realized that one of the shirts we got was a size too big, and because we did not have the receipt, the Vaughan Mills store did not want to do an exchange for the right size. I decided to try my luck by calling the Winnipeg store to see if they would be able to find my receipt on their system, and I did not have high hopes as this is a big ask over the phone on a Sunday afternoon. However, after the initial store associate passed me over to Becca, she was super helpful and asked me questions in order to narrow down the search on the store system. I gave her the date, amount, and a tentative time of our shopping and she worked with that information to find us the receipt. Moreover, she scanned and emailed it for me to show to the Vaughan store. Customer service like Becca's is what makes people want to go back to stores and makes loyal customers. I sincerely wish her the best and hope that the management recognizes and appreciates her hard work and excellent customer service!

melanie v

Mostly friendly staff except for manager. She seemed very abrupt and rude even with her own staff. Didn't see her crack a smile the whole time I was in the store.

Dennis Raymond

Great service

Matteo Dias

Katia harassed me trying to get me to buy things i didn't even want. Every other associate there tries to get you to say their name at the till in order to get credit for the sale. It's annoying and makes you feel uncomfortable. I will not shop there again.