You will be able to see the opinions of real people like you who bought the services of Eph Apparel (Costumes) in Manitoba (Canada).
At present the firm receives a rating of 4.3 stars out of 5 and the score has been calculated on 127 reviews.
As you can see it reaches an opinions average is very good, and it is based on a high number of feddbacks, so we may conclude that the valuation is quite credible. If people have bothered to give their feddback when they've done well with the business, is that it works.
You know that we do not usually stop to place scores when these are positive and we usually do it only if we've had a problem or issue...
This Costumes corresponds to the category of Men's clothing store.
Great first experience with EPH and Luke. Got all my measurements done and a great deal on a couple pairs of custom commuter pants!
I've been to EPH Apparel Winnipeg as both a groomsman and a groom and both experiences were extraordinary. Even with my wedding prep suffering endless complications due to the Covid-19 pandemic they have efficiently and effectively adapted along the way to make it all as easy as possible. Even with my wedding party being unusually complicated to begin with as it involves women's suits with skirt bottoms (try finding that elsewhere but EPH made it happen). I would highly recommend them to anyone looking for a suit and would tell any wedding party to look nowhere else.
Staff was friendly and were accomodating when the measurements were wrong the first time and had to be redone but the suit took 8 weeks to arrive and after alterations and the dress shirt having to be remade, it ended up looking worse than the first time around, the pant legs were shortened 2 inches more than what was discussed and the groin was down to the knees. The dress shirt that was supposedly remade seemed like nothing was done to alter it, the shirt was too short to be able to be tucked in to the suit it's self. The suit over all is very good quality but for the money that was spent you would expect it to fit better than it did. I wouldn't recommend it for your wedding attire but if you have the time to get it remade a few times then I could see how it might be worth it.
Eph is not just a place to buy a suit...it's an experience. From the moment you walk in you feel like you will be treated special. The act of buying a suit has many decision points and they are there to step you through each one to ensure you end up with exactly the suit you always wanted. Prices are very reasonable for this custom service. If you want to turn heads, do yourself a favor and try Eph just one time. You'll see.
I had exceptional service from Eph Apparel. They took the time to listen to details I cared about, they made sure I was taken care of properly, even during a pandemic! When I got my suit I was really impressed with the quality and how comfortable it was. I've never had a suit fit me so well before! Over all it was a delight to have gotten a custom made suit from Eph!
Hello Brett and Andrew, An honest and serious kudos needs to be extended to you and the whole crew at Eph. I picked up my wedding suit yesterday and both my fiancé and I are truly thrilled with the fit, feel and look of the product! It doesn't stop there. I have been getting excellent reviews from all the guys in the wedding party. Some of the guys were skeptical about the "custom suit". After picking up their suits they have reported the following; "I'm never getting an off the shelf suit ever again!" Andrew, your initial help was extremely valuable and then Brett taking the lead on the rest of the order made for a job well done. Thanks again!
The suit fit perfectly. The environment was very welcoming as soon as I came into the store. In addition, the fitter for my suit had a good amount of knowledge for trends and made great suggestions. Also once i received my suit it fit perfectly and i did not need to change a thing. Finally they have a great range of prices for their suits. Overall a great experience and i will buy a suit from them again.
I've been getting my shirts and suits tailored by Eph Apparel ever since they were just a small shop in Confusion Corner. To date, I have gotten tailoring done by a handful of other tailors in Winnipeg and around the world, and none of them can compare to Eph. Not only are the prices reasonable and the material is decent quality, but somehow, Eph tailors my shirts and suits to be comfortably fitting. Even Harry Rosen, who charged me 8 times the price for a dress shirt, fit way too tightly and made it uncomfortable to move. Eph gets it right every time!
A pleasure to work with. My first order did not quite fit right but all was put right without hassle. My second order fit impeccably. Will buy again.
I've ordered clothes from Eph Apparel on two occasions. My experience is summed up by poor quality control and even worse customer care. I would recommend staying away unless you like to play roulette with your time and money. The first time, the suit came out great. I loved the fit and I was looking forward to the next chance I had to order something else. This is the only reason I'd give them more than 1 star. They had a sale on shirts a few months later and I eagerly put it an order. The shirt came out too big, even with the same exact measurement profile from before. No big deal though, right? They have their "Flawless Fit Guarantee." Except it comes with invisible print and rules that make it anything but a guarantee. I could get over the inconsistent quality if it was easy to fix. But I can't trust Eph Apparel to see that I'm taken care of.
This was my husbands first suit from Eph for a wedding and it was arranged for him to get fitted in Edmonton. The suit came and fit perfectly. We traveled to Winnipeg for the wedding and forgot the tie!!! We informed Eph about our crisis and needed a tie in short time and they arranged it promptly and truly went above and beyond to make a stressful situation much less stressful! Thank you for the beautiful suit he’ll continue to wear for work and for being so accommodating!!! Highly recommend !!
Thank you to EPH Apparel for making our Grad suit purchase easy and fun. I highly recommend their services for any reason one would need a suit. They are knowledgeable, energetic and fun. We will be back next year to suit up our younger son.
I can't say enough good things about Andrew and the team at EPH. I've played sports my entire life and it's always been impossible for me to find close that fit my body properly, often times having to go up multiple sizes just to fit my thighs. The team at EPH took my measurements and the suits I got fit like a glove. I was so impressed with Andrew's knowledge and ability to walk me through what goes with what and how to take care of my suits. I can't recommend them enough!
Great experience, modern and knowledgeable staff. Was happy with the final product, ordered a 2 piece suit. Although they were busy most of the time they made sure everyone was taken care of. Overall great staff and friendly environment. Great price and quality.
Great initial service (tailor came to my apt to measure), and the fabric is great. But really poor fit when I got the final suit, I had to make big adjustments to my jacket for it to be how I requested it (slim fit). Suits are made in China and have a long lead time, so I could not risk having a "remake", which they do offer. They reimbursed only $100, but the changes were over $300. Looking back, I could have started the suit process a couple months earlier to allow for a remake, and they also seem to do better with "classic" fits vs. slim fits.
What stands out to me is not the fabrics, cut or location proximity (all of which is v.attractive). It is the caliber of customer service which more than justifies the price point. Kudos to your team Andrew, was pleasure working with the staff @ EPH Winnipeg
Poor quality suit (bad fit and poor quality materials). Why make a custom suit when all the measurements of the final suit are off? Jacket felt bulky and over-sized and pants were too long. I had to bring everything in for tailoring and when I sent Eph Apparel the bill for the tailoring work I was not reimbursed for the full $75/suit they promised. They only refunded $40+ for two suits. It is not even worth my time to further reach out to their customer service. Would not recommend and would not use them again. I really enjoyed the initial suit measuring experience though. But the quality of the final suit did not match lower priced, off the rack, alternatives.
This will be my 4th suit from EPH apparel. The customer service in store is unmatchable. They make you feel extremely welcomed and involved in every step of the process. Highly highly recommend purchasing any suit you need here! They have EVERYTHING
I've used Eph Apparel for my wedding suit. I live in Toronto and have not been to their physical store in Winnipeg. Eph sent out a personal style consultant to meet me, provided great feedback and advice and allowed me to tailor my suit to my needs. Suit looks great! They do excellent work. 5/5 would recommend.
Great experience at Eph Apparel! What great suits and accessories. Luke was especially helpful. My son is now ready to graduate!
We just went through the process of ordering a grad suit for my son and the experience was excellent. The staff was very helpful, knowledgeable, and offered great suggestions. The alterations were done quickly and well. We were very pleased with the whole experience and would definitely recommend Eph Apparel.
My hubby and two of his groomsmen got suits for our wedding from Eph. The whole experience was excellent and the suits were well worth the price. My husband lost quite a bit of weight from when he bought the suit to when it came in, and Eph was able to remake the entire suit so it fit within one month of the wedding (for free). THANK YOU SO MUCH FOR MAKING IT WORK! One small downside is my husband split his pants near the end of the night but it was because he did (as he calls it) a "power stance," which no one should be doing in a suit. I blame the suit wearer, not the suit, for that.
Food and Staff were excellent! We had an amazing experience. Can't wait to go back.
Great fitting experience then the great experience ended. Our wedding party had the groom's suit six additional suits. One was fantastic and shipped to Florida with zero issues and was actually received before ours in Winnipeg. Two suits were without issue. The other three all had problems. One suit was. A complete disaster and was altered three times with it looking terrible on the wedding day and a solution of offering a different custom blazer that didn't match the suit as a way to make it right, which makes no sense. Then other two suits, mine and the groom's literally were falling apart. We didn't wear them until the day of the wedding because we wanted them perfect. They had buttons (plural) fall off the morning of the wedding with us scrambling to get them reattached in time and seams come out. The lining wasn't even stitched completely in one of the suits. Terrible the day of the wedding to be worrying about fixing a suit that should have been in perfect condition out of the suit bag. Incredibly disappointed with the final product.
I was a groomsman in a wedding and required shirt (and tie) and pants to be fitted for the wedding. Customer service here was great in store. The original fitting session was great and they were able to make time for me to come in dispite me forgetting to make an appointment initially. Where this store lacks is in follow up on the completion of the orders. Granted our order for the a bit under a time crunch (we still had a 6-8 week wait which is expected for custom tailored items). When the orders did come in, originally the groomsmen did not receive their ties. Which was to be included in the initial order. Second, one of the groomsman got their final adjustments made on the wrong shirt. So a follow up appointment had to be made to get this resolved. These maybe minor issues but they still sour an experience overall. Attention to these minor details can make or break a retail experience especially for a wedding arrangement.
I went to Eph Apparel because they were the only ones who could get me a custom suit on short notice. I went in on June 6 to customize my suit and get fitted and it was in by July 7, ten days earlier than they said it would be in and in plenty of time before my wedding on July 23rd. The suit fits perfectly and needs no additional tailoring at all. The guys in the showroom are always welcoming and very professional. I highly recommend you check them out for any formal or professional clothing you may need!
This is my favourite and best fitting suit, for the best price. Great customer service. The pants didn't initially fit, but it was my fault for making poor measurements. I went to the tailor, who made the correct measurements for me. I sent in the new measurements, and i had a new pair of pants sent to me within days. Highly recommend this company to anyone.
The team at EPH are amazing! They make you feel comfortable and have knowledgeable staff who help you find the look and style that fits you best. Its a one stop stop for customized suits, shirts, and chinos in Winnipeg! I highly recommend EPH apparel.
Had an appointment yesterday to get measured for my suit. Lucas helped me choose the fabric and design etc, really helpful, can't wait to see it in 3 or 4 weeks.
I had a fantastic experience with the service from the gentleman that helped me pick out my new custom suits. Once they arrived by courier, they came in a very professionally put together package. I brought them to the store, and they made some minor adjustments in a couple of days, and the suits feel amazing. I will never buy off the rack or go anywhere else for my outfits! Highly recommend for anyone! Very reasonably priced as well!! Won't break the bank on suits that fit properly!
I could've bought off the rack that fit better than this - and it would've been cheaper to boot! I've never had such poorly fitting dress clothes in my life. Not only do they not fit (even after being altered), but the fabric is cheap and itchy and they returned them to me wrinkled and not pressed. If you're in the custom menswear industry, your customer should not have to press their suit after it's been returned from alterations. If I'd had time before the wedding, I would've dropped them off to be dry cleaned - that's how bad it was! I know that COVID 19 has complicated how they do business, but the customer service has been terrible. I was never notified when my suit and alterations were done... I had to try and get a hold of them (not easy) and even when I did, I got to deal with unhelpful people trying to arrange a time (at their convenience, not mine) days before the wedding to pick up my clothes. I will never wear these clothes again, and I will never shop at EPH again. Save yourself a headache and buy your dress clothes anywhere else then here! Even 2nd hand is likely better then EPH.
Really happy to have found a place where I, as a woman, can get a customized/tailored suit without the pink tax that seems to plague womens clothing. It was a seemless process with lots of options for fabrics/customization and very knowledgeable staff. Looking forward to trying it on!
We had such great service, they really made my son and I feel comfortable. Offered great selections and was very helpful. Reasonable price for a custom suit. Really makes it affordable for graduates who have never owned a suit before. Well done!
Suit ordering process was very straightforward, lots of modern patterns and colours to choose from. Had an in-person visit for measurements and selection of fabrics, which felt super premium. Waited a long time for the suit to arrive, but they let me know the time period it would be. Suit arrived in a wrinkled bag in the mail, fit like it was made for a man twice my size. I took it to a tailor and he said I should return it, its so off it would cost a fortune to fix it. EPH offered to fix it with online photos, but if their team measuring it in person couldn't get it right, I didn't trust it to be done well digitally. Got a refund. The price was great for a custom suit, but don't order one if you're in a rush or have no window for alternations.
Professional services, the representative assigned to me was very knowledgeable and helpful and explained things in great detail. My only issue/complaint was the lack of consistency in choices and customization. There would be certain products in which they can provide in a million colours or styles, but others would be lacking. But that aside i would thirdly recommend this enlistment and would go back again. It’s at 4 stars as I haven’t received my order yet, and will grade accordingly once I have tried it on when it’s ready.
Overall fantastic experience working with the team at EPH Apparel! The care and time that they put into ensuring that your suit fits perfectly to your body is like nothing else you can get for that price. I have ordered a number of shirts from them over the years as I wear them everyday and not only do they fit perfectly, they last after a number of dry-cleanings as well. If you're looking for something that will ultimately be your best fitted shirt or suit you will ever wear, definitely check them out!
Very thorough and knowledgeable staff. Noah and Lucas were informative and made the process of customizing a suit very simple. Looking forward to seeing the finished products!
We did not have a good experience with EPH at all. They had reassured us that a dark lining would not show through on a lighter suit...and when all the suits arrived the darker design FULLY showed through. This is something a company should know BEFORE putting through an order. Because of the reorder, the suits had arrived very last minute(only 2 days before the wedding). Some of the measurements were done incorrectly which resulted in pants being too small...how does this even happen?!?! On top of it all, the grooms pants ended up splitting on the seam on the wedding day....these suits are cheap. Save your money and go somewhere more reliable.
First time custom suit buyer and the difference in fit from anything else I've worn is outstanding. Fit like a glove, looked great and showed up on time despite my originally selected fabric being out of stock. Don't have any feedback on the quality and durability as it won't be worn until my wedding, but for people like me who only wear suits a few times a year for weddings and events, EPH hits a great price vs. quality spot in the market. It won't have the quality of a high end suit, which is not what I'm in the market for anyways and the fit, customization options and look are fantastic. Service at the main Winnipeg store was good. All the guys I dealt with had good advice, were friendly and made the experience enjoyable.
Thanks Marco, you were an awesome sales guy! You took the time for us to change our minds a million times, fitted Ethan well and ensured his suit was ready for graduation! No alterations needed, it is a perfect fit!
Braden and Noah were great, product and service is also great for the price. Recommend.
Can't begin to tell you how great these guys are. I had a sizing issue come up and this company went above and beyond to resolve the issue and ensure that I was satisfied with my order (this included replacing shirts). I will never throw away $100 on a department store dress shirt again. Hit up Eph for amazing, custom fitted shirts with great prices. The difference between an EPH shirt or suit vs. department store products will astound you. Big 5 stars from me.
Grad fitting for my son and our first time at Eph Apparel , was a great experience right when we walked in the door, explained the process, built an amazing suit, paid and will be ready before grad! Cannot wait to return to build another suit and noticed they also do dresses ????
Bought the burgundy customized suit for my wedding here and for my best man. It was an excellent choice as the alterations made after the suit was ready made it a perfect fit for me and made my day. My wife loved it.
Eph Apparel has great customer service, amazing prices, and quality men's wear. They offer a large array of fabric colours and quality tiers so you can choose what you want in your budget, which is fun! They corrected a little mishap quickly and efficiently (it's bound to happen sometimes!) and were very professional and pleasant to deal with always. We loved how the suits for the wedding turned out, the colour was phenomenal (Duke Blue) - thank you very much Eph!
Fantastic experience. I got exactly what I wanted. Great quality. Will get more suits in the future! Great staff.
Great overall experience with getting my custom suit for my sister’s wedding at EPH Apparel. Customer service was phenomenal throughout all phases, from initial fitting, second fitting and final fitting post alterations. Keep up the phenomenal work!
Very unhappy with the quality of work. Will not recommend Eph apparel. Will never visit again nor will recommend anyone. The fitting is pathetic. Had to return the garment and get it redone. Still the same mistake. I literally gave up. Just wasted my money. Secondly having the tailoring unit in china is for your benefit, not for the benefit of the customer. why are you charging us for the shipping. That’s not accepted at all. Your price should have all the overheads included. Does KFC or Mac D charge a separate fee for slaughtering charges when you by fried chicken / burger.
Eph Apparel is a place where a true professional people works. They give you an amazing professional customer service and they exceeded my expectation. They made my suit as intended "custom" I'm really happy with the result and definitely recommend them to anyone who wants a perfect fit of suit!
NEVER buy a suit from EPH apparel! Their suits are the perfect combination of poor quality materials and complete incompetency in every aspect of tailoring. The customer service is also very resistant to admitting their mistake and more importantly, refunding your purchase price. I went in to be measured by their travelling tailor for my brother's wedding approaching in two and a half months. It took them 2 months to make a 3-piece suit that was a horrible fit in every way. The sleeve was extremely short (SEE ATTACHED PHOTO) and the shoulders were too broad. The best thing I can say is that the jacket was only slightly too long. The level of mediocrity displayed by their "professional" tailors is appalling! When I contacted them about them about this, they tried to delegate their poor workmanship as "part of the process of getting a tailored suit" and recommended I get the adjustments done at a local shop they recommend. The local shop said that the suit was unfix able! Had an absolutely horrid experience! I ended up returning the suit and buying one off the rack (which fit like a glove compared to the workmanship of Eph Apparel). All in all, EPH is perfect for those who wish to waste both their money and time on a suit that has a horrible fit and will arrive late. Apart from causing this inconvenience, the customer service did not even have the decency to cover the shipping cost.
As a person with dwarfism it's incredibly hard to purchase clothes off the rack. Eph apparel has made my grad suit, and work attire. Everything that's been made has fit me like a glove. I couldn't be happier with the time frame and the whole process from start to finish. I'm proud to wear clothes that not only look great but they help give me a confidence knowing I look fabulous. Great staff always a great experience. Thank you so much Sincerely David
First time having a suit tailored. Was welcomed with a warm reception and a friendly staff. The fitting was quick and the employee was well informed and did well to inform me as to the process. The suit came fairly quick and fit like a glove. Most of all, for such a great fit and great looking suit, it was very affordable. All of my friends have had similar experiences and I can't wait to go back and look at another one this summer.
Like your typical guy, I am used to buying suits off the rack and having them fit "pretty well" because they're standardized and unless you fit the standard, you'll likely end up paying more to have it tailored and all of a sudden it's twice the cost. At EPH, they bring off the rack prices and the quality experience of made-to-measure together for a truly incredible experience. The first night I wore my new suit, I received a plethora of compliments ranging from the fit to the style and I was really impressed with the quality of material at the price I paid. If you're feeling nervous about made-to-measure like I was, don't be! Go by the store and check it out for yourself, the staff are extremely friendly and helpful, in a no-pressure environment unlike the commission-based off the rack places. Lastly, if you're concerned that with a made-to-measure you may gain a bit of weight and then have an unwearable suit, don't! Their flawless fit guarantee allowed me to go in when the jacket started feeling a bit tight, and they took care of it with their in-house tailor in record time for an important event.
The staff was great upon entering the Calgary store. I've now purchased a couple of suits and multiple shirts from EPH. They were extremely helpful and supportive when selecting suits and the styles for the customization. The measurements were perfect for both the suits and shirts that I've purchased from them. 10/10 recommendations to all of my friends and family.
I recently received two custom-fit untucked shirts from Eph as gifts and I'm so glad I did. When I tried the shirts on, I was really pleased with how comfortable they are. I'm a casual guy, so I really like the untucked look, and these shirts have a lot of style. The fit was great (so much better than off the rack), and best of all, my wife says I look fabulous in them!
Had a great time shopping for a suit at Eph Apparel. The entire team was friendly, professional and assisted me to find the right look. Received many compliments at a wedding about the material and overall appearance of the suit. Thanks once again!
First suit I ever bought, had no idea what to look for. The guys (sorry I forgot their names????) made it so simple to choose the perfect outfit for an upcoming wedding which was in 3 weeks. They made it work to have the suit and shirt to be made in 2 weeks and get shipped to Winnipeg from Toronto. Everything fit perfectly and was made exactly to my specifications. Everything from getting measurements in, picking the perfect options, tracking the order, to trying it on was done through flawless customer service. High quality service, excellent workers, no need to stress whatsoever. Highly recommend to anyone looking for a custom outfit and enjoyable service. Rate EPH Apparel a 10/10 - no questions asked! Thanks guys!
I've have bought several suits (including my wedding suit), shirts, extra pants over the last few years. Each time I have had great, hassle free customer service (special shout out to Leo). I live far from Winnipeg, and Leo and the staff at Eph Apparel are very accommodating for out of town customers (whether it be for alterations, fittings, etc...) I never felt pressured to buy more (upsell). Leo was especially great in helping me make stylish choices. I will continue to bring my business to Eph Apparel in the future, and would recommend to all my friends, and anybody reading this review. I hope this helps someone who is undecided about Eph Apparel. I was not disappointed.
Luke was awesome. He took care of myself and my whole groomsmen party, one of which was a female. Him and the eph team suited us up perfectly and we left nothing short of satisfied
I am getting married in May so I needed to find somewhere to get a suit. There were lot of suggestions to choose from as well. Prices were all very similar in pricing. So it really came down to how our first impression was. We went on a Saturday and met Luke. Our first impression was amazing as Luke made it a simple and easy process. Never felt pressured one bit. Our second meeting with Luke was to get fitted and it went amazing. Through the whole process Luke and Eph apparel kept there words. There was a free tie to go along with the package and none of us saw anything that we wanted at the time. At the time of picking up our suits we had asked if we still could get the free tie and they were awesome with still allowing us to get our free tie. As for the suits they all fit perfectly with two of my groomsmen needing a slight adjustment in the shirt. My suit was good but I lost a lot of weight and when I asked if the free alterations would still be allowed even though it was more then 30 days Luke was very respectful to allowing us to come back. I would highly recommend going to Eph and dealing with Luke. Great experience and will definitely purchase more from them.
My fiancé and I really enjoyed our experience at Eph apparel. The customer service was very professional and helpful. Not to mention the quality is amazing. Highly recommend.
By far, the best suit I have ever owned. The fit was outstanding, just like hands on gloves. Staff were friendly and patient. I definitely will do this again and again.
I had a good experience as I had came in with my son to update his wardrobe prior to him leaving to England. The staff although busy at time still maintained professionalism while catering to everyone which was nice. After walking through the process the suit had fit my son exceptionally once it had arrived (and the cost was a lot less compared to other retailers). We had purchased a 100% wool suit and were very pleased with the quality and softness. If you are a first time customer I recommend speaking to Sandeep as he was very knowledgeable in the modern day style of suits, and provided my son and I a very knowledgeable and great shopping experience. 4/5
‘Seamless’ and super friendly. Was a little stressed about going in for my wedding suit but the experience felt like I was hanging out with my friends at well tailored bar. I recommend this place highly.
My fiancé booked an appointment with Eph after being recommended by a relative so we could discuss his suit for our wedding. The whole experience with our consultant, Noah, was a complete let down. When we arrived, we could hear our salesmen coughing aggressively in the back room. He came out to start our consultation and seemed very uninterested in helping us. He showed us where the fabrics were and then walked away. When it came time to getting more details like seams, pockets, etc he was still coughing while talking to us and seemed like he was rushing to get us out. We truly did not think he wanted to help us and with the new variant blowing up in the city, we felt uncomfortable with the amount he was coughing. Once we finished talking about details, my fiancé discussed getting fitted and the salesmen discouraged us from doing so at the appointment. He was talking about how it would be at least another 30 minutes. We asked if we could come back the next day for a fitting and he said it was fully booked up. However, we heard the other salesmen in the room tell another couple that there was time to come back tomorrow and was scheduling them in. We decided we should take our business elsewhere because the salesmen did not seem to be taking us seriously and was actively not trying to make a sale. We felt ridiculous, overlooked, and ultimately decided to hold off and purchase from another company. Now after seeing all the poor reviews of the quality, we feel good about our decision to go elsewhere.
Went to EPH and was greeted by friendly, knowledgeable staff that really knew how to make the process of getting a suit quick and easy. Got the measurements done and when the suit came in I had gained a little weight and needed a couple tweaks, but it wasn't a problem because their tailor did it in no time. If you go there ask for Leo, he helped me out and he knows suits.
Eph apparel has been one of the best fitting experience I have had the pleasure to have to this date. The staff is extremely friendly, welcoming and helpful! Luke has helped me with some last-minute adjustments needed due to eating a few too many pizzas and cheeseburgers. He was extremely understanding and made I was taken care of in an affordable and timely manner. I would recommend anybody to visit Eph apparel for any fitting needs. They will do everything they can to make your visit pleasant, reassuring and especially quick due to their online booking system!
I went to EPH Apparel to get fitted for my first custom suit. With no previous knowledge of the process and options for customization the men's clothing specialists were very well informed and walked me through every step to feel comfortable about my choices! Quick, easy and friendly service with a price you can't beat...so excited to get into the new wares when they come in!
Great place to suit up for a wedding or any formal occasion. Tons of options for most budgets. It’s not cheap but good things aren’t cheap and cheap things aren’t good. So you get what you pay for. Custom liners are a great addition, you can even get shoes there now. From head to toe, they have you covered.
Alex was awesome, helped me get my suit ready from day one. Took his time to explain everything from comfort to fashion. Although they were busy most of the time they made sure everyone was taken care of. Overall great staff and friendly environment. Great price and quality.
I needed the perfect suit for my wedding and these guys delivered. Could not believe how easy the whole process was, from making a fitting appointment to delivery. I have had many suits in the past but the one Eph Apparel made is by far the best one. The pants did need slight alterations (and by that I mean minor), and Eph Apparel actually reimbursed me for the cost. Overall I am very happy with Eph Apparel and would recommend them to anyone. Hassle free process and they definitely know their stuff. Special thanks to Alex and Teri!
Super service. Because of Covid shut down did not get in early for choosing a suit for son's graduation. These guys did their magic and we had suits alterations and looked fantastic in under 4 weeks. Cannot recommend this place enough. Absolutely the best.
EPH Apparel is a great place to get custom suits. Prices are good and it's a fun, friendly environment whether it's your first suit or tenth. I've had a few style consultants at EPH but I want to specifically call out Brandon for being fantastic, patient and helpful!
We spent 45 minutes at our Eph Apparel appointment yesterday shopping for my son's grad suit. The store was hopping but we were served in a timely manner. The staff is professional and extremely knowledgeable. We were given so many options and were offered opinions when we asked. I am excited to see the finished product.
Brandon helped us create the perfect suit for my sons grad! It turned out better than I could imagine. Eph has been amazing through the whole process! Highly recommend!
Great experience with Eph. I had ordered suits from them before, so for my wedding it was a clear choice - custom always looks better. Our consultant Kyle did a great job helping us coordinate fabrics and colors. The fit was great, and any minor alterations were covered by their fit guarantee. Everyone looked awesome day of, and would recommend to anyone looking
EPH was recommended by a friend and since I don’t live in Winnipeg I had not heard of the company. The experience was top notch and staff is excellent.
I’ve got my wedding suit here and just bought my 3rd shirt last week! Love this place, a couple things tho, when measuring for the shirt the consultant measured around my leg?! Mayb that is normal but I think he was getting a little carried away.. otherwise no complaints
This was my second time using EPH Apparel and they did a great job again. The service was great and their product is top of the line. I will definiyely be back.
The staff was friendly but the quality and fit of the suit was awful. Had a suit made for a wedding. The material of the blazer was damaged the first time I tried it on so they sent it back. It came in the second time and the blazer seemed to have shrunk quite a bit. The wedding was in 4 days. Asked for a refund or store credit and was denied for either. Luckily I had a black suit I had bought from 5 years ago that was a much better fit and also similar to the wedding party so I was able to wear that instead. They asked that I returned for another alteration on the day of the wedding because it was their only slot available for that week which was pointless. I gave up on the suit and considered it a loss at that point and never bothered to return there. Save your self the headache and money and shop elsewhere.
Brandon was our sales associate and was extremely helpful to work with. He was very patient while we worked to pick our colours and had a lot of great advice. Those guys know their formal clothes and it’s appreciated, because I do not.....
I received friendly, informative and all-around tremendous service during my consultation and fitting, along with complimentary refreshments, and was given an in-explanation of all of my options with regard to my custom suit. Once it came in, all it took was a tiny alteration to make it exactly how I envisioned it when the order was put in, all done in a little over a month. Worth every penny—I’ll definitely be returning.
First checked out their store in Winnipeg when they were relatively new. Clothes came about 8 weeks later as they said and everything fit very well except for a few of the shirts where I was not able to button up the neck. Ordered again in 2018 and my pants were not what I wanted them to be. Took them to the tailor to take advantage of the Flawless Fit Guarantee from Eph. Marco from their support team, worked through this with me and was nothing short of exceptional. Highly recommend these guys. If your clothes isn't what you expected, they'll make sure you're taken care of.
I went in for a full suit fitting and it was a great experience. There were so many options for customization and the staff were able to answer all of my questions and give great style advice. I’d recommend Eph apparently for anyone that wants a fully customized suit
I chose EPH Apparel for suiting up my entire wedding party as well as for my own suit for the big day. Right from beginning to end we experienced excellent customer service and great attention to detail. During the group fitting we were treated to complimentary beers, which really made our group feel at home, something you don't see at Moore's, Tip Top or Tux rental shops. The fitting took no more than an hour and everything was set for our order to be submitted. Two of the groomsmen live out of province, so the EPH team set up individual fittings for those wedding party members as well and coordinated everything with our Winnipeg order. Once our suit order arrived there were minor sizing adjustments required, but EPH had the suits altered very quickly and after one adjustment the suits were fitting perfectly. All of the groomsmen were very happy with their suits and many people at the wedding commented on how amazing we all looked. I would highly recommend getting suited up with EPH for your big day!
Updated 03.01.21 After a recent visit I was once again impressed by the consistently attentive and engaging service I received. Alex was extremely helpful and efficient with both myself and my son. I brought in a few of my older EPH suits for re-tailoring as I have gained a some weight, and my son bought his second EPH suit. It was great to be able to comfortably wear and enjoy my suits again as the quality and look are amazing. My son's suit also came out better than expected. I often have friends and co-workers comment on my suits and I don't hesitate to recommend they visit the team at EPH. Another high five to Luke Erickson at Eph! I noticed one of my suit jackets appeared to have some "bubbling" around the buttons/waist area. This appeared to be new and happened over time. I am pretty cautious with caring for my suits (spot clean, no drycleaning & steam/hang in the shower) but didn't know how to fix this. It was very apparent and unfortunately made the jacket un-usable. I sent a note to Luke and he asked a few questions, and I sent him pics. My hope was that he had some ideas on how to fix, but he suggested that it was likely a manufacturing error. Without hesitation he offered to replace the jacket which was more than what I had expected. I truly appreciate the great service that Luke has provided me, and my son earlier (see below earlier review). Thanks again to Luke and the Eph team for standing behind your product and delivering consistently great service. ---------- My son and I came in to the Winnipeg store for his first bespoke suit for his grade 12 graduation. The manager, Luke Erickson was friendly, helpful and generous with his time and attention. Luke provided some terrific options and suggestions and we both genuinely appreciated his help. I’ve been getting my suits at Eph for several years now, and it was a nice experience to share with my son. I’m looking forward to coming back after his suit arrives to see how it looks and fits. Thanks again Luke!
Incredible service! Ordered online during code red, live chat was super helpful to get me measured right. Only needed 2 minor adjustments to my suits when I picked up in store. Staff was very helpful. Will definitely be back for more!
I really enjoyed the whole experience. The staff are warm and friendly. Also the suits and fabrics are amazing.
As someone who has to wear suits for work I like to have a few different options. I've bought each of my go-tos from Eph and I couldn't be happier with them - great fit, great look, no complaints!
I was extremely satisfied with the suit that I had made. From finding the right fabric, to the style that would best suit me. My pants were a tad tight when I had received them and Leo at EPH Rush ordered me a pair immediately. I had nothing but the best experience and will be going back for all my need for dress cloths, cuff links, ties. I would highly recommend you go see Leo and the staff at EPH!