Reviews of Mountain Warehouse (Costumes)

JOHN BATT

Good merchandise but what I wanted

Rob Andres

Great prices, helpful staff and generally very pleasant experience.

Marcelo Jaramillo

Great service

Jeanette Laliberty

Get outdoor store

Rachel Trudel

We love this store. The staff are awesome and we always get great prices on amazing products. We Have bought sleeping bags, backpacks, clothes for us and the kids and more. You must go.

Joseph Talbot, Royal LePage Locations North, Broke

Excellent value for your clothing. Most of the clothing isn't meant to wear for long periods of time wears out quickly. But good value

Zed Dean

Used to live to the UK where this brand is famous. I love the brand and the prices are very reasonable.

Scott Leduc

I always find that this place has great deals on outdoor clothing. Whenever I go in staff approaches me to ask if I need any help finding anything or if I have questions about the merchandise. I know I will always be served when I am there. Today I learned that you can order stuff at the store from their website and have it delivered to the store so you don't have to pay for shipping. Really appreciate this feature as your website has so much more than your stores are able to carry.

Shaleigh Emberson

No repair or replacement parts available. Bought a hiking backpack here last August. The sternum strap popped off on my canoe trip late August 2018. When I inquired about replacement parts, they do not carry anything to repair their bags. I was not expecting a freebie, even though the bag's warranty had only been up for a matter of weeks. I have never purchased camping equipment from here before and I will be returning to Mountain Equipment Co-op instead in the future, as they stand behind all of their products and replace if necessary/repair anything they sell. The bag I bought was just over $200 and I could have purchased a similar quality bag from MEC with a full Rock Solid warranty. Disappointed in continuing care and service.

Doug Plester

Friendly staff. Got great end of season sale

Stephen Caputo

Great store

Jen Brodie

I have got most of my backpacking gear from them. Would recommend getting the Extreme branded ones. More expensive but still cheaper than other stores when on clearance. Staff are super friendly. Sometime dthe store is a little hazardous to get around, but that just means there's more clothes to look at!

Tuco Salamanca

Perfect for buying identifiers. Example "Green boots". Green Boots is the name given to the unidentified corpse of a climber that became a landmark on the main Northwest ridge route of Mount Everest.

ajith kumar

Have good offer

Justin St-Maurice

Always great prices and useful items. Hard to go wrong.

Brian McKechnie

Amazing staff and reasonable prices. Highly recommended!

Hasaan Gaming

Good quality clothing. Prices are great when on sale.

Heather Woodward

Great service but selection is limited. We ended up having to go to the Cambridge location to get everything we needed.

Fawkes Conibear

The staff are always friendly and the prices are really good. I would give it 5 stars but the small location means their selection is limited. They're worth checking out I'd yiu have time to bargain hunt but not great for one stop shopping.

Joanna Waligora

This review is mildly conflicted...overall I love the store, with the only caveat being its small size. Sales people were great. Prices were more reasonable (especially during sale season) than in similar (outdoorsy) stores. Selection was good. BUT the hiking shoes I got fell apart in under 2 months of what I would call light usage. I wore them when walking my dogs...no more than 2 hours per day in total, frequently over wet (dew-covered) grass. Waterproofing lost in the first 2 weeks. Rubbery layer over toes cracked and peeled in about a month - the material underneath seems suspiciously paper-like. Finally on one of the shoes the sole peeled about 1/4 of the way (section under the toes).

Zimm Zimmster

I just had the most amazing customer service with Amanda and Emma trying to help me order in a snowsuit from my niece not only did they go through stock they looked up found the outfits ordered it in just phenomenal customer service will definitely repeat.

Katie MacDonald

Products do not last long.

T I

good value

Sandra Livingstone

Great prices!

Andrena Lusty

Awesome prices.

Athar Noman Khan

Clearance items are really amazing some times ... Great bargains are to be had ... !!

Niroshan Udith Bandara

Prices are reasonable and have good discounts for their loyalty card. Service is good.

vibitha rani

Good service

Saqib Ahmad

Very good customer care and services, staff was friendly and cooperative.

David Storm

Great deals

Pablo Eduardo

(Translated) Very good mountain clothing, good quality and good price (Original) Muy buena ropa para montaña, buena calidad y buen precio

Alex

Great staff and really neat products. Only reason that its not a 5 star is that some products seem a bit over priced for the quality provided. But love coming here.

Gavin Breen

Amazing customer service experience

Derek Bitker

Great customer service!

Angelique Talbot

Terrible customer service!!! I asked for help with sizes and for a foot measurer for sizes for my daughter's feet. A VERY clear indication I needed some assistance.. The girl at the front expressed they didn't have a measurer for feet and been trying to get one for years! Hmmmm... I had to dig through boxes to find the style and size I finally figured out I needed. I then expressed to the evening mmanager tonight that I applogize I made a mess in the boot section because I had no costomer support after asking for some. You're very lucky you had good sales on boots because I would have walked out. In the future your store will be my last option

Patti Zane

Went to Stone Road Mall, Guelph location to do an exchange today, and was treated very well by Assistant Manager Tanpreet. Mountain Warehouse has an excellent warranty plan and a seamless system for making an exchange. I was impressed with how Tanpreet handled it all and in very little time. I will go back! I'll let my friends know about this company and this location in particular. Thank you Tanpreet!

Susan DeRouese

Good selection

Michele Milson

What an awful experience I had here. The supervisor was a miserable B. I will never step foot in this location ever again.

Darren Pond

Early testing of their lower priced merino wool clothing is a win.

Dan Terry

Great stuff for great prices

dylan young

Bought a raincoat less than a year ago, zipper broke first day and the rest broke down shortly after. terrible quality.

Julius Gerongay

Its okayyyy

Mike DuQuesnay

Good customer service as soon as I walked in. Quality of the products were good but expensive compared to MEC

Jay Camani

The staff is awesome at this location. I lost a receipt and the staff took their time and assisted me. They went out of their way to help me. Anytime I have gone in to this location the staff has been warm, friendly and helpful. Great deals too!

AnaConsuelo Reantaso

Nice quality and very affordable

L A

I bought three items that were on sale. I was charged full price on all three items when I went to pay. The explanation was “computer errors”. So be careful when you pay there. Check your receipt carefully.

Angelo Reantaso

Un happy and impolite employee

Sukh Dhillon

Just ordered first pair of shoes. Good shoes and jackets at affordable price. Staff is very nice and always ready to help.

Dianna Nichol

Love Mountain warehouse in Stone Rd Mall in Guelph. Staff is always super friendly and helpful. Great shopping experience as always!!

Ahmad Swid

Helpful staff, the Worst manager ever. She has no respect to customers.

Walsh AJ

The staff here are amazing!! What fantastic customer service. Always a pleasure to shop here!

Brooklyn Barber

Incredibly helpful staff and great sales on outdoor equipment. I needed an 80L pack for a trip to the Yukon and the staff helped me pick out a bag that had all the featured I needed and was well within my price range. When I got up to the counter and scanned the bag, it was 30$ cheaper than what was on the tag! I also bought a great rain shell for about 70% off the regular price, and it's the best raincoat I've ever owned. I prefer to shop here over other outdoor stores like MEC and Atmosphere due to the great sales, friendly employees and quality items.