Reviews of Souris Mini (Costumes)

Maxime Simon Poulin

(Translated) Niiice! (Original) Niiice!

Christian Muzzio

Nice clothes but a bit too expensive

Roger Belanger

(Translated) A good store for little mice. Children ???? baby And young (Original) Un Bon magasin pour les petites souris. Enfants ???? de bébé Et jeune

George Xzx

I bought a pair of pants, the size is 12, but the size is wrong, I ca n’t put it on, and it ’s not returned, I have a bad attitude, I wish this company goes bankrupt as soon as possible

Annie Cote

(Translated) A little too expensive but excellent quality. (Original) Un peu trop cher mais excellente qualité.

Christian Lecuyer

(Translated) It's beautiful but it's expensive for my taste. (Original) C'est beau mais c'est cher à mon goût.

Nathalie Guay

(Translated) A company that has yet to adapt to the current situation for online orders. I chose branch delivery to avoid delays one week before my daughter's birthday. I tried to find out more about the delivery date, but no return to my phone message. Tomorrow I send an email and I have a terse return from customer service who does not try to help me, but invokes a delay of 5 to 10 working days (this delay is not displayed on the site when ordering). No response to my 2nd very polite email asking if I can be refunded, or if at least part of the order is available. At least a more human collaboration from the store staff that I called directly. But the heartbreaking result: no present for the 8-year-old this evening. (Original) Une entreprise qui n'a pas encore réussi à s'adapter à la situation actuelle pour les commandes en ligne. J'ai choisi la livraison en succursale pour éviter les délais à une semaine de l'anniversaire de ma fille. J'ai tenté d'en savoir plus sur la date de livraison, mais aucun retour à mon message téléphonique. Le demain j'envoie un courriel et j'ai un retour laconique du service à la clientèle qui ne tente pas de m'aider, mais qui invoque un délais de 5 à 10 jours ouvrables (ce délais n'est pas affiché sur le site quand on commande). Pas de réponse à mon 2e courriel très poli qui demande si je peux être remboursé, ou si une partie au moins de la commande est disponible. Au moins une collaboration plus humaine du personnel du magasin que j'ai appelé directement. Mais le résultat navrant: pas de cadeau pour la petite de 8 ans ce soir.

Solecitosays

I love the quality and design of this brand. Clothes are colorful and very nice. Great service.

Ana Arian

I found a lot of cute and useful things for souvenir over here

Eugenia Negruta

I love the clothes from this store, at this store the service was good.

Leila Andraos

Too expensive

Melanie Kajfasz

(Translated) Prices much too high. (Original) Prix beaucoup trop élevés.

fany savard

(Translated) lack of employment for the clientele. (Original) manque de d'employer pour la clientèle.

rockymaxton

(Translated) Not my style except for swimsuits (Original) Pas mon style sauf pour les maillot de bain

Melanie Watkins

Chantale nous a offert le meilleur service à la clientèle! Elle a vraiment pris le temps de faire la recherche pour nous et nous à trouver tout les items dont on avais besoin. Merci infiniment!

Madjid Mazari

Cool

Lili Charles

(Translated) Well, store that costs a bit expensive, but worth the quality of the clothes. I did not find what I was looking for, but I will return without hesitation. In addition, the employee was very helpful. (Original) Bien, magasin qui coûte un peu cher, mais vaut la qualité des vêtements. Je n'ai pas trouvé ce que je cherchais, mais j'y retournerai sans hésitation. En plus, l'employé était très aidante.

Chung-Ngy Ung

Laval is closing down

philippe bechard

(Translated) FAMILY PEOPLE, VERY GOOD 6 KNOWLEDGE OF THEIR BRAVO PRODUCTS (Original) GENS SYMPATHIQUES, TRÈS BON6 CONNAISSANCE DE LEURS PRODUITS BRAVO

Val_ V

(Translated) Very tidy (Original) Très bien rangé

Y W

(Translated) Dear dear dear it's really the word to say (Original) Cher cher cher c'est vraiment le mot a dire

Maryse Pimparé

(Translated) Fine clothes of good quality, but so expensive !!! (Original) Beaux vêtements de bonne qualité, mais tellement cher!!!

Maher Al Shami

Good

Talal Abboud

Over priced... Find similar stuff for 1/4 of the price.

Annie Perreault

(Translated) I liked buying some clothes. It's really quality. (Original) J'ai bien aimé acheter quelques vêtements. C'est vraiment de qualité.

Jilani Hammar

(Translated) Too expensive (Original) Trop chère

Mathieu Menet

(Translated) Paradise to dress children. (Original) Le paradis pour habiller les enfants.

Andrew Sylvain

(Translated) Beautiful at a good price for the little ones! (Original) Du beau à bon prix pour les petits!

hany abdelkarim

The worst customer care you can have in your life,the staff is very aggressive and rude. Paid 300$ snowsuit for my son 2 months ago.the zip broken completely after 5 weeks.shortly they’re not helpful at all after 3 days of wasting time and discussions nothing was resolved as expected since they brought me a used snowsuit which is wrong size and looks terrible and they told me use it for 3 weeks till we fix the zip. When I said this’s doesn’t fit my son ,they said take it or leave it ,this is the one we have now plus we can’t pay the delivery twice to bring you another one. I’ll never get back there????.

Dany Roy

Nice staff helpful, I thought they would have more things on outdoor cloths for very young kids.

Tracy Vo

Their clothing are beautiful for kids. The using material is so comfy.

Pascal Gaudreau

Nice stuff but a bit pricey. Not a lot of items left and some sizes seem to never be in stock.

Virginie Massicotte

(Translated) Very bad customer service. The young woman who served me (whose name appears on the bill and who calls herself Ciara) gave me attitude all along my visit. She also served other guests and I did not find her friendly either with other guests or just friendly. She did not seem to like her job and was really not nice. If she does not like it, she gives her place to people who care about customer service, because with such an attitude she should not be very appreciated by customers. I bought what I needed because I did not have a choice but I would not go back to this store. Pay attention to your service in view of clothing prices (Original) Très mauvais service client. La jeune femme qui m’a servi ( dont le nom apparaît sur la facture et qui s appelle Ciara) m’a donnée de l attitude tout le long de ma visite . Elle servait aussi d autres clients et je n’e l ai pas trouvé sympathique non plus avec les autres clients ni sympathique tout court. Elle ne semblait pas apprécié sa job et n était vraiment pas agréable. Si elle n aime pas ça qu elle laisse donc sa place à Des personnes qui ont à cœur le service client, parce qu’avec une telle attitude elle ne doit pas étre très apprecie des clients.J ai acheté ce qu’il me fallait car je n avais pas le choix mais je ne reviendrais pas dans ce magasin. Faites attention à votre service au vu des prix des vêtements

Andray Monnier

(Translated) Beautiful linen but extra expensive !? (Original) Beau linge mais extra cher!?

Anastasia Salycheva

Love this clothing line, very unique, very modern

Jessica

(Translated) The best store for children's laundry! Exceptional quality and originality! (Original) Le meilleur magasin pour le linge pour enfants! Qualité exceptionnelle et originalité!

Zoe Lemieux

(Translated) Very good quality clothes. The only downside is that the clothes are expensive or nothing bad to say. (Original) Vêtements de très bonne qualité. Le seul inconvénients, c'est que les vêtements sont dispendieux sinon rien à dire de négatif.

France Guitard

(Translated) Good quality but what goes with the bill can be salty (Original) Bonne qualité mais ce qui va avec la facture peut être salée

Arisluz Peralta

(Translated) The customer service is very bad the employee served me with attitude is a hostile look since I got back to the store and when I ask him a question his answer was stupid so I left this place I think the manager should give training in customer service. (Original) Le service à la clientèle est très mauvais l’employé m’a servie avec de l’attitude est un regard hostile depuis que je suis rentré au magasin puis quand je lui est poser une question sa réponse était bête alors je suis partie de cette endroit je crois que le gérant devrais donner une formation au service à la clientèle.

Daniella Mujica

I have been getting the snowsuit for my kids for years in Souris Mini. My opinion was that they have the best snowsuits, super warm and good quality. However, this year I have had a very bad experience. Two weeks ago I got the snowsuits for my daughter and son. After the first use my daughter realized that the jacket lost a button and tear the pocket. She use the jacket for 4 hours, she wasn't playing, she just went to the mall. I sent an e-mail to costumer services, thinking that they will offer me to replace the jacket, but they told me to sent back the jacket to repair it (I am not sure how they will be able to do that), or sent me a button, find someone to put it and in exchange they will send me a gift card for the cost of the repair. I'll send the jacket to them, and maybe I will need to buy a new jacket for my daughter because we are in winter and I can't wait two o three week until they repair the jacket. I can't believe it, it is a new jacket and expensive one!!! Souris Mini lost a client today! Worst Client Services ever!

Joane Francisque

(Translated) Their mental are of a high quality and keep our children comfortably warm (Original) Leurs mentaux sont d'une grande qualité et gardent nos enfants confortablement au chaud

Yasser Salem

Refund policy is very bad. Only 15 days and when I tried to call customer service they never replied!

Christiane Pilon

(Translated) I like the atmosphere (Original) Jaime l ambiance

Joel .S

Nice little shop but the prices were way too high for our taste.

Marianne Lefevre

(Translated) I was served by the 3rd key. Oh god what attitude, not sure that I come back. I have not felt a beautiful athmosphere while coming in more. (Original) J ai été servi par la 3 ème clef. Oh god quelle attitude, pas sur que je revienne. J ai pas sentis une belle athmosphere en rentrant en plus.

Mike Mike

(Translated) Bad after sales service. Water boots paid 3 times the price of wal mart .... full of holes after 2 months and they say it's my daughter who tramps and nothing to do ..... (Original) Mauvais service après vente. Des bottes d'eau payé 3 fois le prix de chez wal mart ....pleins de trous après 2 mois et ils disent que c'est ma fille qui treine du pied et rien à faire.....

Jocelyn Boyer

(Translated) Well maintained parking, easy to access (door 4), quality merchandise, well presented and easily accessible. Knowledgeable and friendly advice staff. Compliance with health instructions. (Original) Stationnement bien entretenu, facile d'accès (porte 4), marchandise de qualité, bien présenté et facilement accessible Personnel conseil avisé et avenant. Respect des consignes sanitaires.

Gaëlle Strassmann

(Translated) It's expensive but it's so mimi full that I crack every time ... (Original) C'est cher mais c'est tellement mimi tout plein que je craque à chaque fois...