Here you will see the reviews of real people like you who are using the products of Sport Chek (Costumes) in Gander (Canada).
Right now this business gets a score of 4.2 out of 5 and that score has been calculated on 6 reviews.
You may have noticed that its rating is really good, and it is founded on a more or less high of opinions, so the rating is rationally faithful, although it does not have a sufficient amount of ratings to provide it absolute credibility.
You know that we do not usually stop to write tatings when they are correct and we usually do it only if we have had a problem or issue...
This Costumes belongs to the category of Sporting goods store.
How about carrying some clothes in TALL!
staff is very friendly and helpful. it is always nice visiting this place
Great store and fair prices
Good staff
Kind of expensive and service isn't great.
Friendly staff.
Awesome store! Great helpful staff!
Always a pleasure people are so helpful and quick to respond to questions with well thought answers.
Amazing Staff
Always a pleasure to shop here, everyone is friendly and the manager is absolutely awesome, he's always such a huge help and the sweetest personality!! Love this store
Lot's of nice clothes to select from
Ok
Nice place, helpful people, but terrible inventory. I went to buy a winter coat for snowboarding two weeks before Christmas and the store was filled with mostly summer gear with only the back wall having coats, most looked like they were still fall inventory.
I always felt like the staff look down on me here. Like I’m not cool enough, or dress well enough, and as a result don’t get the service I need. I’m a big outdoors guy and have bought a lot from Sports check.
great service would strongly recommend!
General sizes s m l xl kids snow pants but nothing fit's really good. Need more specific sizes 5-6 7-8 9-10 and lower price from $90 to something more realistic $50-60. Their only snow pants.
The place is great but they can't sharpen figure skates.
Staff is always helpful and friendly!
Good selection here, great deals and well laid out.
Same old stuff as most however this one is actually organized pretty good.
Great Consumer service. Young guy working at the shoes was great. Always friendly staff. Thanks
Poor customer service Waiting newly 15-20 minutes for the waiting room.
Overpriced. Good for a sporty clothes
Great selection, friendly staff. I forgot to get my CT card scanned so I missed out on points. But overall would go again.
Good product and I got what I was looking for however it took quite awhile to be served. There was an advertised shoe sale and only 1 poor girl working in the department... I watched at least 6 times while staff made their way in and out of the back room, some walking not even a few feet from me and not one acknowledged my presence or asked if I needed help.. had it not been for the sale I would have left.. kudos to the 1 girl actually working in the department.. she was very helpful after finally making it through all the shoppers... A few hellos or how can I help you's would have given you 5 stars...
Great service.
Gud for shopping
No large running shoes (15+) and they won't special order in larger sizes like they used to (and every other store that sells shoes does). This is brutal, you try to support local instead of buying from Amazon and the local store doesn't even want you there. I'm used to stores not having size 15/16 in stock, but refusing to special order a pair is borderline discrimination. I'm not sure if this is a Woodstock SportChek policy or a new direction for the whole company, but I don't care to find out. It'll be a cold day in hell before I buy anything from SportChek again.
Friendly staff quick service and they had shoes ????
Great selection and the item I bought had a surprise sale when I got to the counter. The cashier was super friendly and helpful as well :)
Has good quality products but expensive
Customer service representative was friendly and helpful. Selection was pretty good considering they just reopened recently.
Was immediately asked if we needed assistance. Very helpful and friendly staff.
Apparently talking golf with coworkers takes priority over helping a customer
The Sport Chek employee helping me pick out the shoes to beat the black people on my track team was great service. Shoes remind me of koolaid and grape soda. 5 Stars!!
Pretty good. There were very few people in the store but still had to wait for help. It's usually better than this, though.
The selection of shoes was okay but I did find what I wanted and the staff was welcoming and helped me out. I just wish there was more of a selection of brands.
Great selection of clothing,shoes and outdoor sports equipment
Great service and top name brands.
Great products, hard to find staff that aren't busy
Variety of products available to choose from
Not bad nice stuff seemed a little over priced ..
Good
We brought our bike for repair. Their workshop person didnt even charge us. It was a quick fix and he did it right on the spot. Highly recommended!
Well stocked with helpful and friendly staff.
Helpful staff. Went in to pick up a bike online and the manager was very helpful and explained all the features.
Great selection of sportswear for the whole family, good shopping location to hit up the other stores too while in the complex.
Went to purchase a bike there for our daughter and while she was sitting on it seeing how it felt (with her dad tightly holding her), we got told twice within 1 minute she can’t ride it without a helmet.. Even though there was a family beside us with 2 other kids actually riding up and down the aisles without helmets. By all means, I get policies and safety but cmon. Talk about being bias. Ended up buying a bike somewhere else.
great service
Very positive and helpful within minutes of being in the store
Had no problem finding stuff I needed. Staff is helpful
Staff is very helpful and polite.
Friendly staff made it very easy for me to find what I was looking for even though it's a bit obscure.
It is definitely packed full of stuff. There is a selection of high end goods and low end sporting goods. Service was not to good a bunch of the ladies where on their phones while one was doing all the stocking of garments. The bikes on sale where not top quality and could be found online or in another store for cheaper plus no electric assist bikes. Prices at this store must be lowered drastically. If they want to see great sales numbers.
good quality
Lots of products to choose from friendly staff
Great staff, friendly and personal.
I called the service desk and I needed a snowboard waxed and polished before the store closed for use the next day. Staff couldn't say for sure but they said they would try there best to get it done in time. On my way out the door my roommate asked me to get his done. I came in with two boards to be done and they had them good to go in two hours. Their service desk did a really good job of them as well.
They always have a great assortment of products in stock and the staff is always so helpful!!
I bought a bike for my 9 year old daughter, from Canadian Tire. She loves the bike, but it came with a "twist-grip" style shifter. Her young wrists aren't strong enough, yet, to operate the shifter. She was able to shift up with ease, but couldn't get a proper grip, to downshift. I contacted the Service Department, at Sport Chek (Village Green), and they had a suitable replacement, "clicker-style." Thank you, Sport Chek Service Department, for your awesomeness!!! You went above and beyond, according to this Dad. She can now freely change gears, all on her own!! ????????
Floor staff are very friendly and helpful.
Good deals on shoes and a good selection on the clearance rack. I was helped by a nice staff member who was patient.
Great sportchek lots of golf selection
Great selection for golf shirts & pants. Recently got my wife some new work out clothes and me some new golf attire & shoes. Friendly staff & good service too!
Was really hard to get help here on the floor. I'll try give it another go
great prices and terrific help from Brandon
Really nice brand new store, it's large and has a big selection or items. I don't find sportchek to have very good prices though. Don't expect any great deals.
Wasn't too bad, the girl we spoke to seemed a little annoyed at some of the questions that were asked lol If you want high end go to Rudderhams source for sports!
Super helpful staff.
Good sales from time to time
Arrived at the store 21st of July. 5 associates behind the counter. Not one looked up and acknowledged when I walked in. Who cares, I'm not special. Another client walked in same thing happened. There was three males including myself looking in what is not the shambles of a clearance department. Seriously, if this is a head office thing that has to be the worst shopping experience. 15% of your floorspace you can't shop in.. it's so disorganized and mismanaged. If it isn't serious merchandising should be done. Anyway, I couldn't find the swim wear for men. I looked around and long behold couldn't find anyone. No biggie I'm a big boy. I was about to leave when I noticed the swimwear was now in the women's section. Again.. that makes very little sense. But alright, times change and I'll adapt. Lucky me, I found what I wanted, had no idea if this was my size. Because I couldn't find anyone my first 5 minutes of my visit (let's be clear it was dead) I assumed/ didn't want to bother anyone that the change rooms were closed. So I grabbed and paid. The girl at the front.. it was like I was wasting her time. We finished, our transaction and when she handed me the bag she couldn't even look and say thank you. She handed me the bag and immediately looked away like she was too good to say thank you. Seriously awful service. Lucky me I got the pair of shorts that would have fit me when I was 13. So I went back for an exchange. Day2- the lady at the front was much friendlier held my shorts while I went to choose another pair. Again, no one approached after 3-5 minutes standing there. I wasn't looking for help really but your shrink must be through the roof. Anyway, I must apologize to the lady at the front as I received a very important call part way through our transaction. I don't know your name but I'm really sorry I was so rude and couldn't talk! Anyway, maybe it's just my experience. But there was no sense of urgency to approach or assist a client at this location either visit. I hope others have a better experience!
Good selection
The employees seem annoyed at anything you ask them and inventory is unusual.
The Sport Chek customer service contact department sucks, they are not helpful at all ! Thank you to Orillia Store Manager - Shawn ! He did a great job locating my lost gift card number! Thanks to Shawn again
The young man that was working in the running show deptment was not very helpful. When I mentioned that I was unable to put the nylon sock on his response was I've see men size 14 able to do it. There was something else but no matter I will not set foot back in the North Bay outlet. Everyone else was amazing but he just couldn't be bothered. ☹
I placed an order online for a bike at Midland, location. I checked out and received the order confirmation. A few hours later the order was cancelled. I called the location and asked why the order was cancelled. The manager stated someone else called the store and purchased the bike and was on her way to get it. Terrible customer service.
Very helpful staff
Got some new sneakers. Guy helping was friendly. Was in and out in a few minutes.
Great service
Good selection of sportswear and friendly staff.
Always have a good selection of clothes and foot wear.Also a good place to get skates sharpened and very helpful staff.
Good selection of sports equipment here. Fitbits, Iwatch, massagers, supplements, and I think we even saw an electric skateboard. Decent sales rack with some good prices can be found. Good selection of shoes too. Decent little sport check.
All gears available and awesome crew
Always end up getting my jackets here, usually have sizes for the long boi kind
Waited for 20 minutes while one girl handles customers and 2 men sat there and chatted like there was nobody else around. Do they not get breaks? Or just dont wanna work..
Waited inline for shoes totally understand the waiting .. Once I got into look at the men's shoes for my two boys zero sizes between 8-10? These were expensive shoes! Tried two different pairs no luck. No offer of ordering online in correct size associate just walked away . I ordered online myself .
Best place in town for shoes. Service is a little slow I think they could use more staff.
Friendly staff. Recently expanded.
Expensive. Helpful staff.
Lack of interesting stock- overpriced.., consistently snobby and unhelpful staff on numerous occasions. I felt uncomfortable shopping here, was not a good atmosphere. Will not be returning to this locaton
Great customer service and good selection of products! :)
Great deals on golf balls. Every sports product. Good parking. Nice staff. Will ask if you need help
Staff were swift and kind and finding clothing to purchase was not a challenge.
I like when there are good sales. I like the socks and shoes and some winter gear but cant justify the clothes unless it's a great sale.
it was quite minor, but i still really appreciated the great service from gus in vernon over the phone. i called from penticton on sunday, and he found and put on hold some boots for me, and they were actually still waiting for me when I finally got there tuesday afternoon (as we had discussed, but still - sometimes stuff happens...) thanks very much, gus!!! I am super happy with my new boots... oh, and special thanks to sportchek too, for the unexpected extra 30% off the clearance price - which was already 62% off! ($130 -> $35!!!!) absolutely amazing deal - happy (yesterday) birthday to me!
Expensive
Great guys on skates at this time of year ( March) but had to search for staff to help us
Sales often
Tried to exchange a Christmas gift today. Because it was a gift, I did not have a receipt but knew the brand was sold at Sport Chek. The manager was very rude and instead of simply letting me know that the item isn't sold there and I could not exchange it, he proceeded to belittle me for trying to return an item to the wrong store. Otherwise, all of the other staff in the store were very friendly and helpful.
Well laid out and easy to find what you need.
Always a great experience and good customer service! The coupons are the cherry on top.
First visit to this location. Found what I was looking for and got good service while I was there. Got a good price on a pair of shoes that fit me well. What more could you ask for.????????
Best shops for sports related items in Sydney.
Great service today in the shoe department. I didn't have to wait to be assisted and the young lady who helped me out was friendly, quick finding me options in my size and was back to check often once I tried on a few pairs at a time. I found a nice pair of court shoes at a decent price and left very confident in my purchase.
They have shoes for your feet
I do not reccomend getting your skates sharpened here. I had to do it once when players bench was closed. My blades were oversharpened resulting in me having to replace them. Staff was friendly but training in this department needs to be upgraded.
For some reason I find myself getting followed by employees each time I go in. My girlfriend has noticed the same and called them out once. Not a very friendly place to shop. I'm not a shoplifter.
Staff were friendly and helpful!
Staff was very nice and very good with information.
The employees were doing a fantastic job during a very busy sale after Christmas.
Too busy. I like to have someone take the time to show me different shoes and not be rushed. I found a better shoe elsewhere. Sales guy was nice but there should have been more salesman
The tall employee with glasses with the name Nick was so much help when I was looking for skis for the family. Would 10/10 recommend this sport chek thanks to this employee.
No change in bike
It’s Sport Check, so you can’t expect the best deals, but the staff is helpful if you ask for their help. They have a lot of merchandise which can make you feel kind of tight at times but I’m glad they’re using up the space since it’s a pretty big store.
Great service and great products!
Great staff and lots of great merchandise at great prices
Always great service and selections
Great store
Staff was helpful and friendly.
They are pretty good for a chain retailer, stock is reasonable , and staff quite knowledgeable
Just like any other Sport Chek product wise. Great and very kind people work there. Can be overstaffed at times.
Just go in, fall on the floor immediately clutching your chest...then, if & when a person who actually works there arrives, you ask for their assistance.
Recently had my bicycle serviced in their bicycle repair shop. Staff was very competent and knowledgeable. Very decently priced service.
Great place, decent stock, helpful employees
Lots of stock. Good sales. Brand names. Helpful staff. Easy returns.
Good atmosphere, spacious big store with great sales and service. Nice people with a huge selection from Sporting Goods and clothing footwear, and accessories.
Went in to have my son's skates heat molded. The process was explained to us and we were in and out in no time.
They did not pick up the phone at 10;30 pm :(
Excellent customer service.
Dissappointed with lack of empathy from front desk girl and generally unhelpful attitude. While waiting near entrance for her to finish with a customer she yelled over "you'll have to give me a minute here" - clearly I was already doing that. The more polite way to say that is "I'll be with you in just a moment". You need a lesson in true customer service, won't be back and will spread the word.
It's a good thing the store is so big and has great selection, because the customer service is left to be desired. I don't know what those high-tech ear pieces they wear do for them, sure doesn't do much for customer service. Pretty sad when you come in wanting to give them your money but they won't even acknowledge you existence. But even when they do, customer service...lame. Careful brick and mortar stores it's all come to an end. Hello online shopping, free shipping, better selection and sometimes better prices.
Everything you need from SportChek and Nevada Bob's Golf
Great and fast service
Went yesterday and the online inventory showed that there were many more the jackets available there. First I couldn't find someone to help for 20 minutes. But, when I went there wasn't any not even a different size. The representative was nice who helped but the manager was rude. I wasted a hour.
I understand about this covid thing but if you don't want somebody to come in because your store is on full capacity, be outside and let the customer know before they walk in to the store rather than telling them to go back when they are already inside. Be polite to the customers. And guide them from outside
Great staff
Busy but flowing well, staff where great .
Joe is an amazingly helpful manager at this location. He was very knowledgeable about the hockey gear needed for kids of all ages and abilities!
Unbelievably terrible customer service from their hotline. Tried to use the 10% email coupon on an item that isn’t listed on the exclusion list. But it didn’t work. So I phoned to inquire. The answer was “well I’m not going to tell you everything that is on the list because there is too much” I replied “well what is on the list? I don’t want to buy an energy bar.” “I’m not going to tell you that either. There’s too much to mention” So I said thank you for nothing. I feel scammed into signing up to a 10% email bribe that you can’t even use. They hung up the phone on me without saying bye. Worst customer service for such a large company. I’ll spend my money at a local business where I am appreciated.
A decent store to get athletic wear.
Friendly and Knowledgeable staff, reasonable prices
Not enough employees to help out in the shoe department. Need a larger selection of shoes. Great, friendly service though
Horrible service. Everytime I visit there is a group of three or four female staff who you can never find and when you do find them they're chit chatting to each other.Today I found them all in a group socializing in the changing rooms and heard one say how glad she was that she was done soon and I had to ask them for help. Jesus christ I know theres 20 minutes until closing but make yourselves usefull. The bottom line is when you see a customer coming towards you looking lost make eye contact and ask if they need anything. If you were my staff I'd fire you.
Decent sized Sport Chek for a smaller town . Heavy on shoes and clothing but you can get most of your sporting goods here, Staff were friendly, Loads of parking here.
Over expensive products but I just love the cashier I think is name was Connor..... so adorable
Great selections.
Lots of sales and selection.
Smaller store but still nice selection.
It's was the only shop I could buy tire for my bike (29"). They were kind enough to let me use their workshop to swap the tires and saved me from a lot of troubles. Plus the price of the tire was very fair.
Trying to find someone to help you its like trying to find a needle in a hay stack
Pick up a few items, clean and friendly staff
Improving all the time. Has always had what I was looking for but maybe wait for the sales for the best prices.
Very good service general and especially good knowledgeable service in the service shop (snowboards skis). Prices are on the high side normally, but there is good deals when item's go on sale.
The Orillia Sports Chek is a good store and the staff are friendly. The store is small so has limited selection of supplies. If it is a common item you may be fine but if it is a speciality item then you will probably be out of luck. I will attend for specific items but will goto a bigger Sports Chek if want variety and selection.
Staff was exceptional
Friendly staff, good clothing and shoe selection.
Good
Good store:)
Chain sporting store with good pricing on their items. Nice layout of particular location with friendly staff.
Good parking / tons of room to shop as well as selection for men's and women's sports. Recommend this to any sports fanatic.
We were visiting family in Ontario over the holidays and we were hoping to get in on a boxing day sale for a particular pair of skis. On our way back to the states we stopped into the Woodstock store hoping to get the skis - they had the skis, but they didn't have a tech to put the bindings on. This is where Blake from Sport Chek sprung into action for us -- he phoned multiple stores to find a store on our route back to the US that would be open when we passed and who had both pairs of skis and also a tech to put them on for us! Additionally, we didn't have cell service and he wrote up directions for us and we took photos of his map and everything. We got the skis in London and have since used them multiple times this winter and love them. We were so thankful for all the effort and care that Blake put into helping us. I have never had such great customer service and the skis have been fantastic.
I shop there for most of my clothes, between sportchek and winners. Would give 5 stars but you pretty much have to beg people to help you. I have a habit of buying stuff then end up returning it because I'm super picky. They treat me like …
Excellent service, great staff!
Terrible experience when two employees are helping one person and neither one will help us. There is nothing worse than bad customer service.
What you'd expect
Amazing customer service!
Very disappointed with the customer service. Very rude comments made to me about the size of a coat I purchased at check out.The girl in the front was rather rude even to her coworker.Overall, just an unpleasant experience.
Yup
I popped in to look around and noticed they had a washroom so decided to use it. They were all locked but unoccupied. I even tried the wheelchair unit. Had to find a staff member to unlock it for me. When I got inside I found the sink and hand dryer were quite disgusting. The toilets had rings around the waterline so they have not been cleaned in a while. I found something to try on and went to the change room but no attendant to let me in. It’s in the centre of the store with four openings to different sections so I walked out each side to look for staff. Couldn’t see anyone. There were not many customers in the store. Another person came out of a change room so I was able to get into one finally. I liked the item I tried on but decided not to purchase it and I left.
big store. let's play a game of who can find a free sales clerk the fastest. my best time was 5 minutes.
Great selection and decent price
Good variety of sporting goods
????
Great prices on kids shoes.
Smaller store than I'm used to seeing. Found everything quick, the cashier was fantastic and even cracked a couple jokes. A+
Smallest sport chek I've been too. Very limited selection but have the same great deals as a normal sport chek. Go online if there is something you can't find. Very knowledgeable staff.
If you watch the sales you can grab some good deals. Also collect Scene points.
Fast shipping and we're the perfect fit ????
If you are a minority the workers request to take the stuff to cashier because they do that to everyone right
Just a box
Really good staff. Always helpful. I recommend to visit here.
Staff very helpful answered our questions directed us to the items on sale
Sportswear
The store associates are full of stereotypes. I went to the store to buy special kind of gloves. I asked one of the associates if they happened to have that special gloves. The associate was explaining to me, but suddenly, a female associate interjected the conversation and said that the store does not have such gloves. Even if they have, they are very costly. For some seconds, I was shocked. I mean, I am the one to decide whether they are expensive or not for me. But the store associate judged me: I do not know on what basis. Both the store associates went away without helping me. I checked the price, and the gloves that I was looking for that the female store associate said were costly were just $30. Management of the sports check you should please look into this. Well, I will shop in other stores and never sports check, and I will encourage my friends and family to do the same.
Great service, and a great selection of comfortable and stylish gear!
One friendly staff member in the building,.most were too busy chatting amongst themselves
Went in to browse and saw huge changes in products, cleanliness, and staff were amazing. Great customer service from Parker, Charlene, Margo and the new manager Andrew ????
Awesome stuff.. stock is usually plentiful... Staff is very knowledgeable and helpful.. prices tend to be on the higher side but discounts happen weekly..
Best experience in a store in the last 10 years. Friendly, helpful, and knowledgeable. I went in looking for shorts, and saw these awesome looking shoes. They matched the price down to an amazing amount. The 2 courteous and friendly young ladies I dealt with were a joy. Thanks I will on occasion drive from London to frequent your establishment. Well done folks.
Good knowledge on snowboard boots.
Found what I needed but staff was not very helpful
Got a good deal on two pairs of shoes for my wife and excellent customer service
Very helpful
Prices are a little higher than I like to see, but the selection is pretty good.
I was surprised that a store that caters to sports enthusiasts and sells bicycles and accessories does not provide a place to lock up your bicycle.
The sales associates knew how to guide us on what kind of shoes we would need and friendly service and good prices
Don’t try to fix your bicycle here, big disappointment
Lots of selection but sometimes tough to get help. Every so often you go in there and it's like a ghost town. No staff to help. That's mostly on weekdays. Weekends seem better for getting assistance. Anyway, here's Wonderwall.
They have decent customer service in the store but ordering online is horrible. I bought some boots online that first were delivered to their store instead of my home. Then when I got them they didn't fit so I needed to exchange for a size up they said I had to go back to the store and return them and reorder from the store. They refused to just order in my replacement for an exchange to save me multiple trips to the store. This is the worst online service I have seen ever. I am returning the boots and buying my footwear elsewhere from now on.
Great sale ,long line up though was forever
Clean
Couldn't try anything on,now have to return shorts.
Selection is not very good.
Great staff and friendly people ???? but they don't know how to tune up bikes.
Nice Sport Chek attached to an Atmosphere. I assume that because of the general size of North Bay, they deemed it not necessary to have separate stores, pity. Atmosphere would make for a nice dedicated outdoor store like MEC or SAIL.
A bit over priced and selection is limited
If your feet are bigger than 12 don't bother they literally didn't have a pair of 13s I could try on
Nice stuff
it's a good place to go for normal new balance running shoes but if you need a sturdy walking 926.or 928.they don't have any . But the staff were very friendly and helpful
Very friendly staff!
(Translated) Sport of (Original) Sport af
Selection at the Vernon store has always been an issue. They didn't have the shoes I wanted, and the alternative is to buy them online, wait for shipping, return them in-store if they didn't fit properly, then start the process over again.
Happy to get a buy one get 50% off on racquets! Cashier was very friendly and informative
It was great
Great, knowledgeable staff!
Had some issues. These things happen everywhere. Manager went out of his way above and beyond to help. Highly recommended!!
Garbage customer service last night
(Translated) Kiduvee (Original) Kiduvee
Laura Lei, was outstanding customer service. Recently, just bought soccer shoes for my daughter and she was gentle accommodating and made sure my daughter was super happy with comfort. Thank you Laura.
Always lots to choose from. If you like sports clothing go there. The staff are great.
Aweful experience Aweful service FFirst time in there couldn't wait to get out! What a waste of time!!!!
Excellent. Love specials. Did well. ????
Good customer care They are always ready to help even if there are super busy!!????????
Not the best prices but they have some stuff you can't get at other places in town.
It's just ok...some nice merchandise...but really North Bay, it's just ok.
Good staff friendly , good selection overall
Friendly, knowledgeable staff
Over priced, stock is always sketchy, staff is always willing to help but I always get a “let me check the back...sorry we don’t have that in stock at the moment” so can’t blame them. I’d rather drive to London
Great location staff are awesome. Especially Eric in the Bike department extremely helpful!
Great place to shop. Staff was awesome. Especially the General Manager, Tom and Nathan in the nordic ski section. Great help and very knowledgeable.
Great customer service
Young lady was very helpfull
Clean store. Good staff
Helpful, friendly staff and they had exactly what I was looking for:)
Asked them if they would put training wheels i had purchased on my grandsons bike. Mathew in orillia sports chek took on the task which was actually more than we anticipated. But with great patience he got the job done with a great customer attitude. Excellant
Staff has never been bothered to greet, let alone help me on multiple occasions. Unfortunate, great products just a solid fail on customer service.
Great place to shop for quality sports equipment and clothing.
Brayden was really helpful and friendly service. Suggested me great shoes.
I went to the sport check yesterday with my son's skates. He had broken a blade and we needed it repaired. Matthew was very professional, helpful and did a great job.thank you. It is so nice to see someone take pride in their work.
Store was very clean and social distancing requirements were met ... staff were friendly and helpful
I went there this past week to purchase stuff for Easter, the store was so full for once, and the selection of product was amazing. I usually have to go to Charlottetown to shop! The store has done a complete 180, I was even acknowledged when I walked in the door, that never happens!
Great selection
Didnt buy anything just window shopping great selection, always buy my footwear here
Nice store but not enough variety in sizes.
Friendly staff. The guy I was talking to got me 3 different sizes of the shoe I wanted and gave me great advice.
Twice I have gone in here to buy something and get to the till and get charged way more than advertised price. Have to go through an ordeal to get the price thats posted. Also when you buy things buy one get one 50%off you may want to do separate transactions. Bought 2 items at $16 2 items at $7 2 items at $6 paid full price for 2 $16 and 1 $7 and got 50% off the other $7 & 2 $6 items. Next time I'll buy the 2 $15 in one transaction and then transaction for the 2 $7 items and so on... Think they would just make it easier and not rip you off.
Great service
I would give less then 1 star if I could. My husband and I went in yesterday to look at a fitbit watch. We asked the floor staff how long the sale was on for they told us until tomorrow. My husband went in to buy it today (the next day) it should have still been onsale, they would not honour their own sale. The flier even said the sale was on until today. The manager told my husband "To bad go to another store." So he walked out. I wish I could post the flier but I can't. Sport check Midland needs to honour their own sales.
Staff is knowledgeable and helpful. Great deals for back to school clothes and backpacks.
Made the mistake of ordering snowboard boots online. Not only did Matt from sportcheck try everything possible to make them work but was also super knowledgeable on all other questions on snowboard gear. Thank you for such great customer service we will from now on only buy gear from here! Chuck that guy a raise! Thanks Matt!
Great staff, very helpful!
(Translated) Standard sportchek. (Original) Standard sportchek.
Brought in my bmx for the yearly tune up, that came with my valid warranty. And in need of pedal repair, whatever that entails, and was treated like I had the plague. The guy just started shaking his head and saying no, can't do that, without the bolt we can't do anything, then proceeded to tell me about places where I can fix it myself. Super lame
A go-to shop when looking for all your sporting needs for all ages. Able to find good deals during promotional times or clearance areas. I’ve shopped here a lot, simply because of convenience and I’ll say that your experience will vary drastically depending on the sales advisors. Some are absolutely amazing; quick friendly, and efficient. Others are the total opposite. I try not to take it personally, some people are just miserable.
Yup..staff was very helpful..???? Bought shoes,,lost receipt..&was able to exchange,,awesome staff today. Big thanks,,shoes are great !!
Had a great experience a few days ago, enjoyed the professionalism and upbeat attitude from Emerald. Would definitely come back!
Sport chek great kelowna store bigger and better deals than Vernon
Great store but they never have any smaller sizes. I'm always disappointed when I need a size lower which "it does come in, but we don't have". I've been shopping or trying to shop at Sport Chek since it was in the North Bay Mall. The only thing I've purchased to fit is a loose hoodie, and a pair of shoes which I had to order online. Maybe I should eat a burger.
Good customer service. Their employee Jesse: what a cold drink of tall water. 5 stars for Jesse's attitude
Well I can say I have spent a small fortune at this location. Usually happy until today. My wife and son were trying out a balance bike as we were looking for one. A worker with red hair and glasses rudely followed my wife and son around the store then order them to buy it if they are going to ride it. Unfortunately I found this out just as we were leaving and I am not impressed. I will be contacting for a formal complaint. And yes we walked out and did not purchase a bike. Poor care for regular customers. This worker seemed to have a power trip but what he needs is a lesson in customer service, my kid was three man show a little patience.
Fantastic customer service. Very friendly and made our product exchange process easy.
Very well organized. Staff was helpful, yet not too pushy.
Friendly helpful staff
Got rexactly what I wanted. Good staff help. They knew exactly the right product to show and recommend. Bought shoes in less than 15 minutes and walked out of the store wearing them. They were still comfortable 10 hours later when I took them off!! Great job!
(Translated) Compared with the clothes here, the clothes are more sporty and fashionable. The price is slightly more expensive. The two discounts should be the discount bottom line of his family, so you can see the double yellow label (discount mark) immediately, and the lower price only goes to outlets. Up (Original) 相比winners这里的服装更加运动和时尚,价格稍贵,两次折扣应该是他家的折扣底线了,所以看到双黄标(折扣标记)可以立即出手,更低价格只有去奥特莱斯了
Absolutely horrible service. My 13 year old went in to get his skates sharpened and the employee took them, locked 1 into the clamp and left to help another customer. I asked my son if skates done he told me the guy was not back ther. I had to remove the skate from clamp myself as I was told he would be right there after finishing with this new customer. Brutal disrespect to 13 year old.
Staff very unwilling to help. Was not welcomed and when I asked for a product I was told to shop online. Event though they carried the product and size I needed in store.
(Translated) It is very beautiful and you find everything fine (Original) Esta muy bonito y encuentras todo bien
Not a lot of stock but nonetheless nice store.
Upon entering we got the general feeling like we were invading the staffs space by shopping there and then my husband and I were in between two of the staff members while they made fun of a customer. It was a terrible experience and I will purchase online from now on.
Great choice in clothing
Staff is helpful. Never have any issues here.
Wikrd gear for the young ones... And adults too!!
Terrible selection on many items and very over priced, sport chek in Barrie Georgian mall has a great selection and huge clearance racks as well:).
Lots of staff although already out of some sizes
Great and helpful staff very knowledgeable very polite great service amazing staff
Great sale very nice staff with a lot of help
Lots of selection, great service.
Friendly staff. Clean and well arranged store.
The item that I wanted was not at the store but they were quite helpful
Great customer service! I wish there were more shoes to select from. However I did find my daughter a perfect winter coat!
Very helpful and friendly staff, great selection and a classy store design/presentation. Everything a sports store should be...!
In a time when shopping can feel uncomfortable, I was very impressed! Appreciated that the staff was not wearing masks but following required protocol. Closest thing to "normal" shopping I have recently experienced!
Good variety sport clothing for Women /Man
Little pricey, but it's all your favorites the shelf. Doug
Not your typical Sport Chek they cater more to the out door crowd not really much for Nike or Adidas but if you love Columbia gear and the outdoors would recommend!
They were so helpful
Great selection
This store has the best service I have ever encountered!
It was good
Good service in the ski shop. Ordered a new pair for my daughter and will be ready with bindings installed before end of the day.
Can find some good deals
Very nice place to shop
The Bike Shop Staff are the dopest
Always someone to help you right away. Great friendly service.
Great staff, they have a xmas sale and literally get no new stock until spring.
I wouldn't even give this store a single star. I use to be a frequent customer, however during a recent experience of a child being bullied regarding their appearance by employees at this location I won't step foot in here. I am not one to blame or point fingers, but there were THREE separate employees at this location that made highly inappropriate comments and/or went out of their way to direct negativity about a child's appearance that were almost inconceivable. I feel sick to my stomach even thinking about this. I am disgusted and will never come here again. Please give your employees sensitivity training and teach them the importance of meeting people in retail that don't always fit societys mold. You need to become better and do better Sports Chek, Timmins.. way better.
Great deal. Very helpful staff
Well, I placed an order online Thursday am. The item I wanted was available in store. So instead of attending the store I tjough I would try curbside pick up. Placed my order, received email confirmation almost immediately that my order went through and to wait for a follow up email as to when I could attend and pick up.my order. A few minutes later, another emIl confirmation that payment went through but to wait for email confirmation when my order was ready for pick up. Today is Monday and still no email. Called the store to inquire and was told my order was ready Attended the store, asked about my order and the cashier went and got it. I asked the cashier why I would not have been notified that it was ready. Was told that they don't send out the email, it is automated, they just call. I let her know that no one called. That I had to call. She basically said oh okay. Very disappointed with the service or lack of at this location....5 days to get shoes that were in stock.
Customer front doors have required maintenance for a very long time
Good deal on sandals at the moment
They zip tied all the shoes together so you can't try them on properly. Not a staff member in sight to help out either.
Great experience. Customer service went the extra mile. Thank you.
Excellent sports wear
Excellent prices with discounts and the staff were very friendly and helpful
Great service in the shoe department today! Thank you.
Place to buy best clothing and wears for Sport. All kinds of sports equipment available
It's really fantastic. I don't have ever this kind of experience. Great job.
I went into Sport Chek looking for a pair of sandals I was in a car accident in April and my ankle is still giving me trouble. My therapist suggested getting a sandal that would accommodate my larger right foot and still give support. I went in on July 25th and my sales person was Nicole, right away she started pulling out sizes of the shoes I was looking for. I was getting disappointed because the ones I liked wouldn’t fit, she suggested the men’s version because they are wider. I could not be happier with the staff or the shoes they are just what I needed. I had an awful experience at a specialty shoe store Walking on a cloud downtown Orillia the sales person I dealt with there was very rude to me. Thank you Nicole for making my experience great. Jennilyn Reed
Ate a big burrito before I went in they kicked me out for stinking up the store. I could not stop farting.
Clean store Great employees
Normal sport chek. Nothing special.
The staff is really great and friendly the guy that helped us worked with us till he found the best product for my friend he awnsered all the questions we had and went above and beyond to help my friend who does not like shoe shopping to begin with she left happy with her purchase
Smoothy one
They only carry XXL sizes
It was great got help getting a Fitbit and a waterproof jacket
limited product. Better off shopping online.
Very friendly knowledgeable staff.
Very friendly employees, easy to find what you're looking for
Decent deals but rude staff
Nice store with friendly staff. Great selection of bikes for kids, ski eqpt, and clothing.
I recently purchased a mountain bike and child trailer at the Woodstock store. I was helped by Derric who is the head service technician at the store. Derric, you were absolutely fabulous! Since it is winter the bikes were all put up and weren't handy to get at but Derric showed us the different kinds, pulling them down for my son-in-law to try and explained all the differences between the bikes. I have never had such wonderful customer service. You went out of your way to help us and it is greatly appreciated. I hope your manager realizes what a wonderful employee you are. Thanks so much for your above and beyond service!
Low stock levels
Good store for basic sporting goods and outdoor wear. Atmosphere has some nicer equipment for adventure sports.
Looked at golf clubs. Not a single person came over to help me. Crappy service.
Amazing experience!!! I've ordered two big packages and they have not only helped me to get it to my car but also unpacked and took the package back to the store since iI couldn't get it into my car unless unpacked.
Never anyone around to help..the cashiers don't even greet you when you walk in
Super good service, got my size in golf shoes, great special, always very a rewarding experience here 5+ thks
Experience was awesome. Very Helpful sales personnel. Store is clean and organized and everything is well labelled. Sale was wonderful will be coming back for sure.
Terrible Service. Went to buy shoes waited 30min. I ran out of time went elsewhere to buy.
It was great to actually go in the store to get a new pair of shoes. Thank you
Awesome store and staff is knowledgable
Limited stock
Disappointing beyond belief. Zero staff attempt to find out what my needs were.
Need to change the name, it's not in the north bayall anymore. Staff friendly. Overpriced unless you find a deal.
Excellent customer service ????
Clean store well run Selection can be a bit better The Service is fast and Friendly Prices are fair COVID protocols appear to be effective 4 Stars well done
Good service today.
Great customer service
Boxing day sale was not very good
Nice store, male staff talk to each other too much.
I came in from Fernie for skates and a few items for my kids. Ryan, the store manager, was a pleasure to work with as well as the rest of the staff. Leaving happy and satisfied with my visit. Good work everyone!
Went in to buy some ski boots and the sales associate was very knowledgeable and helpful. Made my decision of which ski boots to buy very easy.
Shares store with Atmosphere. Really great place. Staff are knowlegeable
lost my package. rude customer service
Always had friendly staff taking care of us! Good sales and good prices on everything!
Horribly organized. Half the store seems to be tailored to children now. There were more children’s clothing than anything else. The children clothing was also random mixed with adult clothing. We would be looking at women’s hoodies and look up to see toddler shirts on the same rack. Grabbed what looked like men’s shorts (on a men’s rack) but ended up being youth. Who organized this store?
Super helpful staff. We had trouble locating an item we had seen online and a gentleman working in the back of the store appeared more than happy to help and even went and got the item for us instead of the typical "it's over there ????". Happy with my pleasant experience today.
Clean store .freindly knowledgeable staff
Lousy service. Asked for help twice and left waiting for over 20-minutes. Very disappointed. Apparently customer service doesn't mean very much.
Sport Chek and all of its staff is doing an awesome job during this. nothing but a wonderful experience at the Woodstock location
Great store, awesome helpful staff, decent prices.
worst selection for men's clothing and staff is very limited too
Clerk was extremely helpful. Limited stock but she found a suitable product and arranged for direct shipping to our home.
there were more staff then customers why can't I get my size of shoe . been here for a solid half hour found 3 pairs of shoes I want to buy if they have my size. kid sees I'm waiting for him when he's done with his customer. no he runs away to join the staff party going on with the girls at the front till . ....guess they are into making sales or watching the store.
A typical indoor mall. Seemed a bit dull and not very busy. Little dated.
Always great service!!! Always helpful !! Manager very helpful and fair. Thank you
Staff experienced in helping my son with autism
Borderline Harassment. Was just in this location with my brother. We came in with the intention to buy some new shoes and possibly some new gym equipment. We managed to find some shoes which we left up front to continue shopping but we were practically pushed out by the “costumer service”. They thought we looked “sketchy” so we were followed through the store and asked multiple times if we needed anything. We consistently said we are just looking. Eventually we got sick of it and left despite our interest in some other items. The only saving grace was that we knew an employee there and we were able to use there discount. But seriously give people a chance browse the store doesn’t matter how they look. I’m a Canadain wrestling team member and was wearing a Canada wrestling shirt. Would have bought more if we weren’t made so uncomfortable. Thank you to the employee who defended us.
Poor service. Long waits for check out.
(Translated) Store offering many quality items (Original) Magasin proposant de nombreux articles de qualité
Did a curb side pickup and it was fast and easy. Will do this again.
Not much varities
Amazing staff, , you want great help finding shoes for you this is the place for you. plus great prices
Worse service I've had in sports check
Great Friendly staff helped me pick out some shoes. They were very informative and patient while I tried on multiple pairs. They endured my 2 and 4 year olds like champs and I was able to buy the shoes I desired in the end. Would highly recommend this sport chek to anyone looking for sports equipment, shoes or clothes. Check it out.
Absolutely the worst customer service I've ever had. Associates were too busy talking to each other to help myself or the elderly couple in the shoe section. I will NEVER go to this store again.
Meh......nothing special ......
Super friendly staff, well stocked. But it is a smaller version of the store.