Here you have the opinions of real people who purchase the products of Optiks Optiks 2 for 1 Eyewear (Costumes) in the territory of Fort McMurray (Canada).
Nowadays the business gets a score of 4.7 stars over 5 and this score was based on 107 reviews.
You must have seen that the average score it has is practically the best one, and it's founded on a high number of opinions, so we may say that the valuation is quite faithful. If there are many people who bothered to evaluate when they are happy with the service, is that it works.
As you know, we don't usually bother to write tatings when they are positive and we usually do it only if we've had a problem or incidence...
This Costumes corresponds to the category of Optometrist.
Excellent service and friendly staff Will continue to do business with them Shout out to Beck for his professional advice Thanks again!
The doctor was great. All business. No chitter-chatter. And had very modern equipment. The eyeglass store portion had a good deal on though they are not fully stocked because of being in a temporary location.
Extremely helpful and kind front staff, and Dr. Yu was very welcoming! He was great at explaining how to put contacts in and hyping me up during the training process. Definitely making this my go to spot for any future appointments. Love the frames I chose as well, can't wait to pick them up!
The staff at Optiks Optiks are wonderful and the prices are amazing! I couldn't be happier with my service and I absolutely love my new glasses. I highly recommend!
Great service. Appointment was on time, and friendly. Worked with my benefits provider so it was very easy.
Beware. Check the math on your invoices! I was overcharged $40 and had to go back more than once to get it back. Was then overcharged $33.61 according to coverage and had to call provider to verify amount. I was told they “thought” I’d been notified. They’ll overcharge and pocket it if they can. Very dishonest business practice. Still waiting for other overcharge to be refunded because the owner has to ok it. Zero stars if I could. *edit* I was actually overcharged a grand total of $435.19. Yesterday, after over 3 months, I was finally refunded. What a headache!
Optiks Optiks is amazing! Very affordable! They did everything they could to help me find what I wanted. Took the time to help me and not just try to sell me glasses as quickly as possible. They told me no pressure. Even showed me some glasses online that they could get for me when I told them what I was looking for. Best place I have gone so far. They are all so helpful and friendly.
Very friendly, helpful and polite. Delivered to my door. Even followed up with me about fit and vision. Thanks!
Great staff and the best of care and exam thank you so much
I always get the best service from Beck. A good variety of glasses and shades. I always had a hard time to find anything for my big head but Optiks has something available every time
I really love Optiks Optiks 2 for 1 Eyewear and they deserve my 5 star rating! The receptionist and staffs are very friendly and welcoming which always catches the customer's attention for re-visitings in the future. My first visit was last year (2019) when I went in to get a new pair of glasses. Although they had quite a range of frames to choose from, I liked the ones I had (purchased out of Canada) which was unrepairable and they did not have that frame in their shelves. However, BECK went online to find the exact pair and ordered in, and the pricing was very reasonable and affordable! My purchase and experience was greatly satisfying as a customer. Hence, I recently had a visit with my boyfriend to get him a pair of glasses as well. Great help with picking the frame and understanding the preferences of a customer.
Awsome service to our community, much appreciated and the warm invitation to do business it’s rewarding on both sides and thank you!!! XD made my winter holiday a blessing.
Great experience. Friendly and efficient service. I do recommend people to visit Optiks Optiks for better service
Be ready to deal with a persistent sales manager when shopping here. However, he takes his google reviews seriously so he'll do right by you in the end and his optometrist probably has some of the most up to date equipment in town so it's a decent place to go. Interestingly enough I found his staff had the place open half an hour early on a Saturday!
Staff is super friendly and very helpful at picking out glasses. Got a pair of prescription sunglasses and regular prescription glasses for much less than what I expected to pay.
I received the best customer service and care with optiks and will continue with them for all of my eye care needs ! Very satisfied customer I LOVE MY NEW GLASSES! ❤️ They were quick and took their time to understand my needs and pick me the perfect pair I am so so happy
They have the best service of Fort McMurray, they are very attentive. Even with the store closed after the flood, he still serves us in the best possible way, from answering emails and messages, such as delivering your order at home. I am unaware of another store with better quality in service and products. I really love Optiks Optiks 2 for 1 Eyewear and they deserve my 5 star rating! Congratulations and continue to captivate more customers just as you captivated me ????????????????????????????
Prices are very reasonable and customer service is beyond expectation. Thank you Optiks Optiks!!
I have had the best experience with Optiks Optiks! Our former optometrist was booked up until the end of summer so we gave Optiks Optiks a try. I’m so glad we did! We got in fast, everything was directly billed to our insurance company, great service, great prices, super friendly, professional, and also great with our kids! We will be back for sure! Beck definitely went above and beyond. Great customer service!
Always great service and amazing selection of Tom Ford, YSL, Gucci and others in stock. No need to travel out of town when the best deal I found was right here locally. We also get our kids glasses and contacts here. Repeat customer that will be back !
Wooow. This is by far the best service I have recieved in my 6 years in Fort McMurray. It’s not even worth to be called customer service but rather call it customer experience. From the time I walked in yesterday Alicia (spelling) was awesome to deal with. Friendly, courteous and knowledgeable. Felt like talking to a friend. You could tell she loves to do what she does. Beck was awesome as well and made it less of a transaction. He was very professional and got to know him a little and I ended spending more time in there than I should have. Amazing guys. Keep it up. Very inviting store as well. Brightly lit unlike other eye places I have been to in bigger cities.
He actually came to my house, adjusted my broken glasses so they would hold until the replacement set came in and then delivered the warranty replacement pair!! So happy with the service!! Highly recommend!!
beck is awesome he went out of his way to help me out when my glasses got broken and even delivered them to my door step ovcourse social distanced an all, thanks beck see you in march.
Great bunch of people to deal with, fast , efficient and very friendly , they outfit you with quality frames and lenses! Would not go anywhere else! 5/5
Beck was amazing throughout the entire process of finding the right pair of glasses and even repaired my other pair! Thanks Optiks for the great service :)
Great collection and awesome service, highly recommended.
Been dealing with optiks optiks for all my eye care needs, they are always my go to, they stand by their Eyecare/Eyewear and are very always putting the customers first, they sell nothing but quality and designer lenses and frames, for fantastic prices , go in and see for yourself! The eye exam was nothing but comfortable and highly recommended , even in times of great distress during "covid19" they will meet or exceed all of your expectations. 10/10
My family has been dealing with Beck for almost 10 years. The customer service received by him and the rest of the staff is always top notch! Highly recommend Optiks Optiks!
Hands down top notch customer service, the owner was more than helpful and super friendly. Great prices for great quality products. Thank you for an amazing experience and all the help.
The BEST customer service in town, it was my first time trying these guys for glasses, the products are awesome and great prices, all glasses arrived on time. I am supper happy with everything. will be back. I highly recommend Optiks Optiks.
Extremely happy with the service and product quality provided by this company! Highly recommended!!!
GREAT variety of brands and designs that you cannot find anywhere else in Fort McMurray. BEST customer service I have ever received while looking for glasses. They are very professional, friendly and knowledgeable and make sure that you get the best eye care! I will never look anywhere else for glasses or sunglasses. BEST shop in YMM! HIGHLY RECOMMENDED!!
Very Helpful and Caring Staff! Especially the guy that was assisting me he made my day easier and help me with other stuff. Very Great service and im happy and satisfied about it. Thanks again! Well done
Even though their store was closed due to the flood they were able to pull my prescription and order me a new pair of glasses. Zero hassle and great pricing. Came to my home to drop them off and confirm they fit correctly. Great place and super helpful and friendly.
The service for my vision exam and glasses shopping experience was very good!
Great Service, Very Friendly and the selection of glasses are Awesome. That's why i waited until they were opened:) Thank you Optiks Optiks:)
I recommend optiks 2 for 1 eyewear. Very good service. 100% satisfied. I ll go back again.
Optik Optik is by far the business where I recieved the best customer service in town. The owner (Beck) is very knowledgeable in all things "eyes" and he is just such a nice man. If you are in Fort McMurray and need to see an optometrist or probably just need a pair of sunglasses go see them. To maximize the experience as for "Beck".
The team at Optik Optiks has always gone above and beyond to ensure my family's optometry needs were met. Great customer service and great products! Highly recommend!!
Visited them on a Sunday with my hubby. Very helpful staff and the doctor is really nice!
Recently moved to Fort McMurray and headed into Optiks Optiks 2 for 1 Eyewear to check out some new glasses. I would recommend this place to anybody as they have tons of options along with extremely knowledgeable and friendly staff. Beck was a huge help and thanks to him I am now the excited owner of 2 new pairs of awesome glasses!!
Friendly, courteous, and professional service. Beck (owner) is very knowledgeable of all things glasses and contacts. I even got a great deal! Highly recommend!!
Very helpful and knowledgable staff ! They helped pick the perfect pair of glasses for my face and were excellent help when I needed them sooner.
Pandemic and Flood is not there excuses to offer their Superb Excellent customer beyond your expectations! They really have a very good Warranty and a very good repatation to all Insurance company...mostly to Beck he is the Gentleman that can read your needs and hands-on.. ????.. highly recommended..
I will only use Beck for all of my optical needs. He came to my rescue over the holidays as l had broken my glasses. Beck went above and beyond my expectations getting me a pair of perfect glasses. He is so easy to talk to and knew exactly what l needed. Thank you Beck!
This is the best place in town hands down and the staff is great...
Very professional and awesome staff who go above and beyond in assisting clients to meet their optical needs. I would highly recommend Optiks Optiks to anyone looking to visit an optician in town.
Very helpful and friendly people thank you very much looking forward to receiving my glasses
Friendly staff. Excellent service. Very much satisfied with my new safety glasses and insert. Keep it up optiks optiks downtown????
What incredible service! Beck is so amazing ! I can not believe the personal service I received especially during a pandemic! I give my My highest recommendation !!!
Thank you optiks optiks. Personally delivered at my convenience to me and assured that they fit and are to my liking.
Always a friendly and happy place to come into. Been going there since been in Fort McMurray, never disappoints. Great selection and amazing service! Would strongly recommend.
I would say best service in town. Always very accomadating. Their 2 for 1 deal and price is unbeatable.
He is a thief. Watch your credit card after, he added another $95 on to mine and took both my union benefits for one pair of glasses.
Owner and crews are really great to deal with????
Beck is the absolute best!!! I love all of my eyewear from Optiks Optiks. ????
Extremely helpful and very friendly customer services.
I went in to get my eyes checked yesterday and I met the most helpful,friendly and patient staff at Optiks.I would like to extend my heartfelt appreciation to the Staff for blessing me with a FREE Pair of Eyewear!!! My first real Christmas present in Fort McMurray and in Canada lol..Thank you so much and God Bless...from me and my sister Merry Christmas and have a prosperous New Year!!! bless you guys!!!
My new eye place ! Dr. Nijjar is professional, courteous and patient. She was very thorough during the exam and I didn't feel rushed when going through the routine of all the lenses as I have experienced at other optometrists in the past. The same applies to the rest of the team. Dionne was more than helpful when helping me pick out my glasses. And we picked out quite a few from their vast selection ! Her expert and honest opinion ensured my full confidence in my purchases of eyewear ! Thank you very much !
Can’t beat the service !
Very helpful, had all the answers i asked, an answered them. ????
Amazing service store is closed due to a flood and owner went out of his way to get new glasses for my fiance and even delivered to the door. Thank you soo much ????
Was told my glasses would be mailed to me when they where finished but never did. Ended up having to get a friend to pick them up because they wanted an extra $40 just to mail them. Was never told about the $40 dollar fee up until it was time for pick up. But i couldn't because i don't live in the city Too bad tho because the last place i went too sent my glasses for free without any extra costs
I had an issue with my eye and Optiks Optiks went above and beyond my expectations to help me. They made time for me to come in and get my eyes checked and provided very honest and personable service. I would definitely recommend these guys if you need help with your eyes!
they are amazing and fast reliable eyewear clinic. beck is very accommodating he delivers your order infront of your house.. highly recommended
I got to say that my experience with Optiks Optiks was the best I’ve had, I’ve been wearing glasses my whole life and the treatment I got here was by far the best. I live in Nova Scotia but I worked in fort Mac Murray at the time of the purchase but since have been working at home. I needed warranty work done and even with the flood and COVID-19 they helped me out with no cost to me what so ever!!! They even extended the Warranty to make up for it all!! Even though I live at the other end of the country they will always have my business and I highly recommend them.
This was my first visit with Dr. Yu at Optik Optik and it certainly will not be my last. He is very good at what he does. The entire staff are very welcoming and knowledgeable. Love my new glasses.
Fantastic service. Great communication and great with kids too
Dr. Yu and Beck both professional and caring individuals. Not rushed and the glasses are exactly what I wanted. Quality eyeglasses at a great price, 2 for the price of 1. Will recommend to family and friends. Thanks for the eye drops finally a product that works.
Amazing service. Will go out of their way to make sure you are satisfied !!!
Every staff member at Optiks Optiks is amazing! Excellent customer service. Fast and efficient!
Customer service was excellent. They had a great selection of frames and the staff was friendly, knowledgeable and very helpful. The eye exam was quick and there was a staff member available immediately to help us pick out our glasses. They were even able to explain how much our insurance covered.
Knowledgeable staff Awesome service, definitely worth the visit thank you...
The staff at optik optics did an excellent job of selling us glasses- very knowledgeable and courteous. I highly recommend them !
If I could give a 10 star review I would, by far the best service around and good prices too. Very satisfied ????
My glasses are perfect and fit great. I ordered Burberry & Kate Spade designer frames, so they also look very stylish! I would highly recommend Optiks Optiks in Fort McMurray for your prescription glasses.
First time here at Optiks Optiks/first visit to an eye doctor in my adult life and I couldn't be happier with my experience. Dr. Michael Yu was very professional and straight forward and all of the ladies in the office were kind and helpful.
Optiks Optiks Eyewear Fort McMurray..you're the best!!Awesome customer service and friendly staff.My experience with you was the best and the laughs we have shared are always cherished.Thank you for blessing my sister Michelle with a free pair of eyewear!!!...We appreciate you guys❣Merry Christmas!!!
Very fast and friendly service. Can’t beat the price, went out of his way to deliver my glasses and made sure that everything was good. Stands by his service with no hesitation to ensure only the best satisfaction.
Amazing team ! Couldn't ask for better customer service. They met my needs in every way plus! I will be a returning customer for sure.
I was extremely satisfied with the doctor as well as the staff here. They were so caring, professional and I left their store completely happy! Also very affordable. Definitely recommend going here.
The service we have received in all our requirements for eye wear has been awesome!! Truly can’t ask fir better service. In addition the quality of the products offered is up to date, and looks great Thank you for everything David Vienneau
My wife bought contacts here and was charged 65 dollars for training. You put them on your finger and insert. Just saved everyone who didn’t know 65 dollars. Also she wasn’t warned there was a 65 dollar fee to find out how to put contact lenses on her finger and insert. Not a cheap guy by any means, but that is the most disgusting surcharge I have ever heard of. A pharmacist doesn’t charge you money to show you how to take pills and a dentist doesn’t charge to show you how to brush and floss.
I didn't think picking out glasses could be so much fun! My fiancé and I both picked out glasses at the same time, and had a great experience. Looking around was totally no-pressure which I loved, and the owner of this store was super fun and helpful :). He worked super well with our health insurance and budget too, and using the 2 for 1 deal he helped us figure out the most cost effective way to get the pairs that we both wanted :). Very friendly service and knowledgable staff! I totally recommend this place! :).
Staff is supper friendly and caring. Keep up the great personalities and awesome job ????
If you have kids please don't use this eye doctor. Year after year he over prescribed eye glasses with very high prescription numbers for my kid. This made my child's eye sight even worst. We had to go to a child eye specialist in Edmonton. He reduced the prescription number by a lot. Save your kids eye sight. Go to a specialist in Edmonton. (The staff is great and helpful)
If you need glasses ,optiks optiks 2 for 1 eyewear is the place to go ,very professional, and quick orders . Even went out of his way to deliver my glasses to me. Friendly and make you feel at home while they help you pick out the eyewear the suits your needs ..thx for everything buddy you and your team #1..
Love my new glasses !!! I had two pairs of designer frames at great prices , fully covered by my insurance . Beck was fantastic to deal with and even delivered my glasses to my house . Can’t say enough good things about the whole experience.
The best experience as always. Beck went above and beyond of our eyewear needs, he even went out his way to deliver our eyeglasses during this pandemic. We highly recommend Optiks Optiks!
Went in to get my eyes checked for the first time in 10 years in preparation for my upcoming wedding. Dr. Yu was very helpful and super friendly. Staff was amazing and worked with me to find a pair of glasses that I liked but also fit within my budget. Went above and beyond to help me. Highly recommended