Here you will see the opinions of real people like you who are using the products of Canadian Tire (Costumes) in the area close to Digby (Canada).
At this moment this firm has a rating of 3.8 stars over 5 and the score has been calculated on 127 reviews.
As you can read, its rating is really positive, and it is founded on a large number of opinions, so we may be pretty sure that the evaluation is very credible. If there are many people who bothered to give their score when they are pleased, is that it works.
As you know, we don't usually bother to give opinions when these are good and we usually do it only if we have had a problem or issue...
This Costumes belongs to the category of Department store.
Got some really good deals.
The cashiers we're rude and uninterested in providing any customer service.
Great gardening centre, staff very helpful.
Not many places to shop in town
Frustrating when you buy a scope at Canadian Tire to go on a muzzle loader they sell and you cant get the proper mounting plate . And there was no way to check part numbers.Even with the help of the counter person
Clean and friendly
They literally have nothing in stock ever.
Understocked, failed to locate inventory several times.
Small Canadian tire and great service. Kudos!
Positive
Love CTC Fort Erie.... The GM there is both smart and handsome!
Had some of what I needed.
Good place to buy automotive, camping, plumbing, electrical products as well as home consumer products. Staff is friendly and helpful.
Always pleasant staff and great quality products.
Always got what I want there
It's my fave
I would like go send out my sincere regards to the whole team at Canadian Tire for the exceptional service they’ve provided me. Ive recently purchased a toolbox and was amazed at the customer services I received; I would especially like to acknowledge Kirk (store manager) for ensuring my toolbox was in stock and then arranged all shipping and handling which I’m truly grateful for. Overall a wonderful and positive experience; I look forward to doing business with your organization in the future. Thank you very much.
Great service!
Everytime I go into this particular store I cannot find anything that's posted on their website even if it shows to be in-stock. The help there is minimal. No one knows anything or where to find something and they make no attempt in searching. Either they need to hire experienced people or those who like to work.
Since the pandemic, the garden center is useless. Need to go to Niagara Falls location. Hopefully this will change for our location when things get back to normal.
Why are there 8 EMPTY BAYS?
well organized store. have good item displays. the isles are well spaced and there are many staff available in each department when needed assistance or guidance. the whole store is in well layed out plan making shopping very convenient. whenever there is a chance for me to visit flinflon canadian tire, i make it a point to swing by, as there are many things you will not realize is available until you see them in the store. it helps to buy when you have a visual idea, and this store delivers that.
Very cluttered and hard to find things. Seemed disorganized and messy.
Not very helpful
Moving back to this great Town a few years ago...the great Canadian Tire staff have welcomed myself and my family with open arms, warm smiles and always a positive attitude. THANK YOU to all your staff... walking into your store and being call by name makes one feel special and welcomed.
Good selection and polite staff.
If you're in Elliot Lake and need anything, as always Canadian Tire is a great choice. They're well stocked and have very helpful staff, especially Reed, who offers grest customer service, willing to go above and beyond to help the customer.
Good service! Happy to help when asked!
They had what I needed
Manager Dana is absolutely wonderful. Not only is he cool and calm with covid and how busy the store is, he managed a seriously irate customer with respect and dignity. This was a little scary for myself and the staff around me but Dana had this guys issue resolved and out the door safely. I was really impressed with his professionalism and ability to address multiple issues all at once.
Love this place
Very efficient and sincere business. Staff is very knowledgeable about all involved with my service .Thankyou
almost every time I get automotive parts they give me the wrong parts. its very frustrating!!!!!!
Diana in garden centre was always amazing. Many times we went there, she helped us kindly. Thank you, Diana.
Everyone is helpful.
The friendliest Canadian Tire I've ever visited and I've travelled from coast to coast by car.
(Translated) Like all the others (Original) Comme tout les autres
Service could be better. Sometimes you can get someone to help but it's not very often.
Stood in line for 20 minutes...pretty much par for the course in Estevan. Not impressed.
Helpful staff, well stocked, great app.
Don't like it
The employee who served me felt imprisoned in her job. Hope she gets paroled soon.
We usually wait until we go to Sudbury to buy most things we need since this store is small and has a limited amount of merchandise to pick from. The Canadian Tire store in Sudbury is the size of a Costco and has plenty of product options.
Great service. Great staff
Always find something fun here!!
Costumer service is nearly non existent
Excellent service . Technician dropped what he was doing to quickly assess and fix heater problem
Great store
It's a Canadian Tire store... same as any you've been in before only a bit older. Pretty much has all the things.
Great people. Put a tv aside for me as I was 2.5 hrs away.
Seen kbe seen them all. Can always find what Im looking for.
Very good. Very friendly and helpful people.
Very helpful and friendly staff
Typical Canadian Tire Found in a small Ontario city. Have used auto service for a number of e-tests while working in southern Ontario, and while they seem chronically understaffed for the amount of auto service business they do, service manager is always friendly and accommodating.
Nice Canadian Tire but a bit cramped. They still have almost every product but every once in a while you will need to go to another store to find the product you want. The garden centre during the summer is great and has tonnes of plants.
Gas bar workers are very friendly and nice people. Enjoy going there every time. Rolly is a very nice lady.
Good service. The staff are really friendly here especially if your a tourist and trying to ask for directions.
I tryed to get some help but the one lady just walked by me
My first carb cost me 23 bucks ,they may cost a bit more this is my go to for any thing to fix the house the staff are friendly and will be glad to help you got good parts and auto repair ,gas bar and every thing for the home and car .
What a nice change. The New owner was actually on the floor. Helping customers, setting up new merchandise. This it's a welcome positive change.
Excellent job ladies only problem is the guys always think people are trying to steal things inside backpacks so people just leave store and buy products at store next door instead.
Always friendly service, well stocked, clean, and organized. It isn't the biggest Canadian Tire but rarely disappoints with selection.
Great selection and helpful staff.
⭐Friendly staff ➖Though there seems to be few of them ➖Isles are a bit narrow ➖Usually doesn't have enough items to meet the demand (especially for items in the flyer) ⭐Gives the feeling of a small town hardware store apposed to a big corporate run box store.
It's frustrating that the actual store isn't open but I went to canadiantire.ca is an easy option. ????
Helpful staff, we found everything we needed. Nice and clean store.
Decent stock helpful staff
The staff were helpful with our questions and found everything we needed.
Friendly staff. Unfortunately, the website often states they have a product in stock that is not actually there. Still, it's my adult version of the candy store
The store was organized by Canadian Tire standards but the checkout process is extremely slow. Staff were knowledgeable and helpful. Would shop here again, as it is the only option in town.
Great store, lots of deals here. Friendly staff
Didn't appreciate being watched like I was going to steal. Was lots of customers in the store, yet I had 3 staff encompassesing me the entire visit. Store was clean and tidy though......
Excellent staff, very good selection of products, and almost everything was on sale or cheaper than advertised! The store is very full and the aisles are a bit narrow but not problematic.
Absolutely horrible lying managers.. I had original receipt with everything in original boxes and because the one manager was being absolutely rude and not letting me speak refused to return my items and I called toll free number a supervisor then emailed the managers and said there was no reason for them not to return the items and told me to go into the store the next day so I went in and the other manager then called the other manager up cause the one who refused me the day before called the other one and explained that he refused me yesterday so the other manager got snarky and extremely rude and said they couldn't refund me yet i have spent easily over $2000 at canadian tire in the last two months and they won't return my 125 dollars wirth of unopened still in the packaging stuff or give me back my money from my cameras that were on sale for $79.99 yet charged me $199.99 so they made me pay an extra 120 on top of what I should have yet they can't give me my money back... Im a single mom of 2 children and its covid so money is already tight and yet they enjoy robbing single moms who faithfully spend alot of money at there store!! DO NOT GO TO ESTEVAN CANADIAN TIRE THEY ARE RUDE IGNORANT PEOPLE WITH NO CUSTOMER SERVICE AT ALL AND HAVE EXTREMELY RUDE EMPLOYEES... TAKE MY WORD SPEND YOUR MONEY ANYWHERE ELSE BUT THERE!!
Found out my wife was looking for for a good price
lots of great buys of everything
People here know "Stuff" about "Stuff". I'm just amazed at how much "Stuff" I don't know. I also just went to purchase a bicycle tire and I left with A patio furniture and a Barbeque.
Went looking for a replacement taillight bulb for my truck. The staff were very friendly and helpful looking up the part number. I was looking for a few other things when a staff member asked me if I had found everything alright. I was surprised, as finding staff in other Canadian Tires has been difficult when I was looking for them
Found what i was looking for quickly and easily store was clean checkout staff polite.
Great place to shop
Do not take your vehicle here for a safety. They tried to hose my wife for over 700 dollars of work that was entirely not necessary.
small selection, everything is always out of stock
It took a longer time frame than it should have to get my new tires - well over a week and a half so I wasn't happy. The Parts Services staff to me weren't exceptionally helpful or willing to do more to get the order delivered
Great experience with Canadian Tires service department. Simon was a respectful, considerate and caring automotive technician (truly an asset to CT's customer service). I'll definitely be returning for future auto repairs and vehicular maintenance.
Good store. Hard to find things right now, Because of renovations. But lots of staff around to help.
Great place to shop very helpful
I find the staff for the most part very helpful here. The challenge I have is every time I need any products for the instant pot pressure cooker they always seem to be out of stock.(eg. 8qt Inside lid rings, 8 qt instant pots, 8 qt liner pots , and any cooking accessories for that size pot) Staff in this department have not been knowledgeable at all. Do your research for your instant pot pressure cooker before stopping here.
Exchange place for Soda Stream C02 canisters. They do an exchange for empty canisters. Be sure to call ahead as they sell out quick. Wal-Mart does not do the exchange program in Estevan, I think Can Tire is the only place here right now that does.
Always seem to be hitting up this spot when it’s not so busy. The cashiers are friendly and there’s no one lurking 8feet behind you like there is in Regina lol.
95 cents for gas WTH this is insane
Found what I was looking for and it was a discount so I saved 80$
Typical town Canadian Tire. Trying to have everything for everyone, so maximizing inventory space means smaller isles and crowded isle-ways. Found what we wanted. Had a wide variety of winter equipment stacked in the seasonal outdoor covered section. Checkout staff was nice.
Goog
Had awesome service from the paint dept. Helped me find everything I needed.
This is a smaller store than I am used to but they seem to have a fairly good selection of items. They are in the process of changing shelves at the moment
This is one of the largest Canadian tire stores I've ever been to. They are polite and professional, the shelves are stocked very well with nicely priced items
Pretty good store considering it's Fort Erie. Usually have stock on everything including sale items. Dog friendly. Which is awesome.
Responsive staff
Their salespeople are smarter than the ones at CarQuest
Staff do the job at best. Some are ignorant. CTC prices have become stupid expensive for China junk. Think about it. "Canadian Tire" and nearly everything in the store is manufactured off shore. There should be a law against it.
Watch there pricing, they purposely place prices , that are wrong , then when you get to till there is a different price for product. They have excuses all the time, but the long and short of it is, it's done on purpose hopping you will just pay the price , instead of saying, no thanks ...keep it ... I will buy it from some where else. This is not a isolated, indecent. Lived in estevan for 10 years, and it happened , multiple times a year.
I feel sry for the ppl working there
A great store with a friendly helpful staff. Sometimes is quickly sold out of a product due to the fact it is a small store.
Awesome place
Today I tried to buy a new battery for my lawnmower by going through the auto entrance. After all that is where the batteries are kept. I could not get into the store without a tremendous amount of trouble. I am in a walker as I have a broken ankle. Turnstiles cannot be used in a walker but it did say to use the other side, which I did but that side does not open and if it did there was a bin of goods in front. Seems Cdn Tire wants you to walk through their entire store even if you are in a walker or wheelchair. I bought my battery and by the time I got to the car after all that walking I was and still am in a lot of pain. Thanks Cdn. Tire. Can't say when I'll be back.
Very good and polite people working there
If you like to spend money for nothing...get your car fixed here! They do the bare minimum. I brought my car into them to fix an issue because my rear tires wore down to the cords so they made me buy 4 tires ($581) instead of just two because I have an AWD and they said the issue was caused by a worn bushing so I paid them $400 to fix it and then 7k kms later my rear tires were worn down to the cords again and it cost me another $251 to replace them AGAIN and they said oh well we thought that the bushing was the issue. They misinformed me because they said there was no alignment needed in the rear. I have never had any luck with Canadian Tire mechanics ripping me off and Elliot Lake is no exception!
Huge selection of tools and not bad prices
It was ok but could have better experience.
Canadian tire now sells mostly cheap junk. In a small community we depend on this store for small electrical, plumbing, and hardware. Always sold out of many items. I shop elsewhere when ever possible now. Sad to not support a local business
Excellent. Great personnel, great place and well supplied.
Good selection of products
Great staff
Charged me 90 dollars to balance wheels after saying they would do them for free
Had a problem with my car while crossing the border. Called and spoke to Casey. Instantly made me feel comfortable while I was panicking. He arranged for a tow to their shop. After my car was checked they told me it was just a loose battery terminal. They fixed it and didn't even charge me. I couldn't get over it. This is the best car shop I've ever been to. Cannot recommend them enough.
Good store, and helpful staff
Great deals at this store
Decent store
In my opinion it is a cluttered mess
A little shorthanded when In was there. Good service but slow that day.
The manager at this location doesn't care about his customers or employees. He will run it to the ground.
Amazing Canadian tire
Always a great service!
They have online shopping. Phone in your order then pick it up the next day. C/T personnel put your items in vehicle and off you go. Really handy for me 'cause I'm crippled. ????????
Love Canadian tire this store has way to much product feeling very claustrophobic
Waited in a line for 30 minutes then another another 30 minutes had 4 workers Trying to find 1 item that they miss placed,h tlast man got it right away while one nasty women told a worker if he can't find it tell us they don't have it when you had 6 in stock. Maybe if you didn't hire incompitat and rude workers you would have an organizer and functional store
The associate was very helpful and fast. Great service and had what I was looking for in stock.
Helpfull staff,nice to see!
(Translated) Good shop, to buy tools and products for the car .... all. On the other hand, clerks are more or less helpful, most of the time when you need help there is nobody, and when you finally find someone, you are entitled to a brief and vague answer or they call someone else. Very friendly customer service employees ........., an employee has already gone to dinner while she was not finished answering me. The employees of the caisses are probably the most smiling. If we forget the service, it's a very good store, everything is in its place and we do not look too long. I highly recommend . (Original) Bon magasin, pour acheter des outils et les produits pour la voiture....tous. Par contre, les commis sont plus ou moins aidants, la plupart du temps quand tu as besoin d'aide il n'y a personne, et quand tu finis par trouver quelqu'un, tu as droit à une réponse brève et vague ou bien ils appellent quelqu'un d'autre. Employés du service à la clientèle très sympathique........., une employée est déjà partie dîner alors qu'elle n'avait pas fini de me répondre. Les employés des caisses sont probablement les plus souriants. Si on oublie le service, c'est un très bon magasin, tout est à sa place et on ne cherche pas trop longtemps. je recommande vivement .
Very Very slow! And they are rude. Is 6h not enough time to get a 1 item order ready? Not good.
They had nothing in stock. And one of the managers there seemed pretty "useless" when I asked him some questions. Overall bad experience. Mind you the students that worked there were very nice.
Great service in the automotive department, however the store manager needs to learn people skills.
Useful for finding almost anything that isn’t food .
I tried to return merchandise with receipt purchased from another location. Was given a hassle over $10. Will think twice about shopping at Canadian Tire.
Staff are friendly the service is good.The only complaint was the space between isles.
Purchased coffee maker and small ottoman. The young man who helped us as very friendly and had excellent customer service skills
Very beautiful part of Nova Scotia
These guys saved my butt. This location did not have what I needed to make an inverter they had in stock work for my application so Matt and Bob were able to modify existing jumper cables to work with the inverter for my application. These guys saved my he day. Props to northern ingenuity. I would not have been able to make this work otherwise. And Canadian Tire, if you read this, your staff are what makes your mark in the community, not fancy marketing. These guys deserve recognition.
Online inventory indicates one or two items but when you get to the store there are none.
I have had good experiences with both the store and the auto service. While to store is somewhat cramped I have had reasonable assistance in locating items from staff.
Excellent service for car repairs.
Great service
Great service
why did they get rid of their wifi
Too small, cramped and dingy. They really need a new store. Staff members are terrific however and make it worth going just the same.
Good service
Friendly almost like family
Typical Canadian Tire store, good staff, but handicapped by small store size.
Great staff, clean, well stocked store.
Nice place
Great place to get garden supplies, tools, sports equipment, or even to get your car fixed at the garage, but it is pretty expensive in there for my liking
Again what I wanted wasn't in stock had to order from Amazon
Pretty good. Found a staff member right away, helped me get everything I needed and was out quite quickly. First and only time there and it was a good experience
Wanted to get stuff on sale but worker refused to go to the back and get it
Ask clerk for more stock available.
Always have whatever you want to down to the most particular item, its amazing
Bought a treadmill yesterday and the guys showed up today to deliver it. Service was excellent; from the customer service, who sold me the treadmill, to the 3 guys that delivered it to me today. Greatly appreciated...keep up the great work.
It's a nice place to shop. Sale items are all in one place making it easy to spot them and find other deals. It is a bit on the small side when it comes to Canadian tire but I enjoy the small town feel of it
The worst place to get service ! Now I know why People call it....... "Crappy Tire"
Good products but its a pain to order online
Went in to kill some time awesome stock in store
Friendly staff good sales
Everything you need
They don't have as good supplies as they used to
Great store wonderful employes
Better than Walmart for variety. A bit more expensive but worth it
????
I had some trouble finding an item that was on sale in the flyer. Asked a young lady who was busy stocking shelves to help me. Found the item and I was on my way quickly. Great job and thanks.
Great service that day considering store was closed to walk in traffic because of the lockdown.
Helpful staff. Great local store
Good selection of products for this area
Had good prices
Nice to check out, while you're waiting
**SEE EDIT (Knowledgeable staff especially in the auto department, never hard to find someone to help you. They have a lot of inventory but that being said, the negative is narrow isles throughout the store. You can barely push a cart without banging into corners which I find difficult with three young children, so it's noticeable for me.) **EDIT when I was asked to write a review, I mistakenly thought it was for the Canadian Tire in Espanola. The review in brackets is for the Espanola location and the difference is that the isles are not as narrow or difficult to navigate in Elliot Lakes' Canadian Tire and I would not have removed a star from my rating.
Better personal service than other locations
Great small town Canadian Tire. It's a small location but great for the city of Fort Erie. They were well stocked and lots of friendly helpful staff. It's tough to beat the sales at CT. I'd rather support a Canadian company than an overrated American company.
On every Sunday morning, one of the busiest time, they only have 1 cashier before 10 am. Do not shop before then because you will have a minimum 45 minute wait should you be customer number two. This was my case and it piss me off.
Great store! Conveniently located ... Friendly and very helpful Staff.
I have never had a problem with this store or the staff. I think it is one of the better business's in this bo_honk one horse town.
Everyone is really helpful and they got a large variety of products.
They have what I'm looking for
Well organized and lots of staff to assist. Did not have the same selection of what I was looking for as other locations. Very helpful staff.
No one has a PAL to sell firearms on Saturdays and the sports (hunting/fishing) has next to nothing.
Good selection
Good selection but most of the staff are children and dont know what anything is
Had to return a very expensive pump because it was not working and they returned it without a receipt bought a year ago...no questions asked Thanks Paul and Sharron/Shannon? for the great service
It was fine. They had what I needed. Friendly staff!
I have always found the staff friendly and helpful, and the range of products is great.
Always a few good deals weekly
Very clean and tidy nice staff
This store is a waste of time . I try to shop local however they never have the sale stuff out. Hardly ever carry what I need . I find myself having to go to Espanola to get items that should be in stock for a sale .
Friendly atmosphere but small store. Unable to carry everything.
I love the online search engine, tells you the aisle and availability and amount of the thing you're looking for. No more asking around.
Went to buy gloves for working on a dirtbike, and they had literally 0 latex/nitrile gloves, only gardening gloves!! 4 boxes per person and yet they're so understocked that this is the only Canadian Tire that has none left in stock. I get that people want gloves due to covid 19 but c'mon, they're intended for mechanical applications so people like me can't find what they need because this seems to be the next thing people are hording unnecessarily! The kids at the one desk were trying to be helpful so that's one thing that's appreciated atleast
CANADIAN TIRE - WE CAN NOT!!!! This is a new slogan should be. Want to share some bad experience dealing with Flin-Flon store. - Wanted to buy a tool chest- found Two in stock available. Have to travel 140 km to the nearest store in Flin. And what? They CAN NOT find them! - They have one from shelf open but CAN NOT sell it without manager. - To buy online They CAN NOT deliver it because it is oversized item! Period! Two huge boxes can not be found! I wasted 3 hours of my time and about 60 CAD for gas to face such an unprofessional attitude!
4 employees behind front desk all grown women almost walked put poorest service i ever had EVER
Shelves are - lots of stock
Amazing staff. Best can tire I've been to in Canada
Small town Canadian Tire store with a decent selection.
Like the store wish it was bigger so much stuff jammed in a small store .
Ups and downs but generally good enough I guess for Elliot Lake?
Great friendly staff. The owners are great and they have the best food truck in their parking lot!
Elliot lake Canadian Tire one stop place get everything u need
Great store but not stocking everything in flyer sadly
K
Great customer service tonight, even when we were there so close to them closing!
This is the best damn Canadian Tire store in Fort Erie. Lol
This last visit to Canadian Tire was awful. We were to pick up a kayak, which was purchased as a gift and to be picked up today. We went there and the kayak was nowhere to be found!! Five or six employees muddled about for over an hour, with no success finding the paid for kayak! My partner, because of a trip planned this week, purchased another kayak at $100 more than the one purchased, as a gift. Further to that, last Fall, I purchased 4 tires and some other items valued at over a thousand bucks. When I got to the till, the cashier asked me for around $300. I mentioned that couldn't be correct. She could not have charged me for the tires, which were $600. After a few minutes, fussing with the till, she assured me that the amount was indeed around $300. I paid her but when I got to my car, I could not leave the parking lot. I went back to the store, explained what had just occurred. I insisted there was an error and paid the $600 for the tires!! Cashier training: fail!!
Fantastic service people, very friendly and helpful even if they don't have what you are looking for, they will find out where you can get the help you need, I.e., transmission rebuild...very helpful. Good going
Had a safety done, vehicle sat in the driveway for months due to conversion to a camper van. On the first trip out we got 200km away and I felt some vibration. Pulled over and found driver's side rear as pictured. Lugs were finger-tight on passenger side rear, but fully torqued both sides of front. Luckily I noticed the issue before losing the wheel. Service says they won't do anything because too much time has passed.
Didn't have what l was looking for.
Employees very helpful!
I find many things, it is very well stocked
staff shortage and cashier rudeness
It was a typical trip to the store.
more then just tires, camping , boating and home has it all
Never seem to have what I'm looking for.
Just about a one stop shop.
Easy to get around
Store can get crowded. They're expanding / remodelling now. Sometimes staff can seem a bit grouchy or snappy with you. Online orders could be better as the app will tell me it's ready when it's not and staff will act like it's my fault for coming early.
The staff at this location are great, I just bought two kayaks here, and its where I buy most my fishing equiptment.
My dog and I liked the pet section.
absolutely useless auto parts stor ! They never get it right !!
You know, Canadian Tire used to be mostly auto parts, been going there for close to 50 years. Over time they have added to there product range and now sell most household and gardeners goods too. Shop wisely for amazing weekly specials! Picked up 40 watt solar panels for 70% off today, solar power to run our greenhouse electrics.
Rarely ever the stock in store though shown and promoted online.
What a lovely store!
I give this place the worst possible rating I can. I had a manager of the store named sue threaten to call the RCMP on me after I questioned her on a price check in the store. Then she lied to me about why the price was wrong and I called her on it. She then caused a huge scene and actually argued with me in the store over an $8 price discrepancy, and said she would have me removed from the store, for simply questioning an unclearly marked price. This place is a complete joke. This lady should be fired! Seriously go to Walmart or anywhere else. Support business that actually care about their customers. This lady doesn't deserve to have a job. Ide give a 0/5 but 1 is the lowest I can go . SHOP ANYWHERE ELSE
So far has everything I need.
Great auto and in store service. Like small town.
Friendly staff
Need more people working, we as customers should not have to look for a employee to find something!!!
Store is disorganized, cluttered, and a complete mess. Most employees are under-trained and or unpleasant. The "you must use a cart" rule is ridiculous. Using the same cloth the clean every cart is gross and unsanitary. On top of that they force you to use it. Go to Niagara Falls or Welland. Stores are bigger, cleaner, better staffed, and overall better.
Took a car battery back with warranty I thought it would be a rated percentage discount on new battery because the 4 year warranty was up this oct. Got a drand new battery .They also took covid into consideration for another purchase I returned and saved me money again the manager was friendly and seemed to want to help me .
What lacks in supplies they make up in customer service! Edit 2021: Best prices for fishing gear, and very helpful staff. Big line ups since covid, but I'm glad they're open again!
They are always helpful and efficient! What a great team
I had some issues this last time I went there, however as I was leaving the parking lot in my vehicle, one of the older women that works there asked if she could help me. And I was able to get my $200 item. It's a very busy place, the staff is hit or miss, the good ones are so busy they don't get to stop.. while the other ones stand and look at the wall. I would go back, but it's hit or miss.
Service is friendly and helpful. But aisles crowded n things hanging off corner racks. Dangerous to wheelchair users and children in strollers or walking down aisles
Great place to socialize with friends also
Always a great experience when shopping in here.
Completely useless since covid. You might as well shop at Amazon as you will get better service there. Nobody will answer the phone and if they do, they'll just transfer you to someone that doesn't answer their phone. Update: I called the number that was given to me. It's just a generic Canadian Tire phone number. I was put on hold. Probably "because of Covid".
Had good help from the plumbing department Saturday
Small store but clean and well stock for the size of store.
Great store and very convenient.
Always professional service and good price
In and out. No wait
Very small, cramped store with tiny isles and small inventory on hand.
Store is quite small and cramped. Hard to get around.
Great service. Everything we needed was in stock and a great price
Interesting... Seem to have everything that you need for a small town
Awesome, staff is very friendly
Employees helped get a second product of the same item when there were none on the shelf. Excellent service and friendly staff.
Great sales on items you need!
Nice to go into the store.always great service .
Just now, making a purchase. Only one in line. Debit machines not working. Had to use a second till. Waited for service while the two employees (one possibly management) had a conversation about a 3rd (I assume) ex-employee. The place could use a customer service lesson or two.
The staff are very nice and helpful but the store is too crowded with stock that it's hard to manuover, especially during Covid.
Lots of sales
A good neighbourhood Canadian Tire !
Above and beyond.
Good selection of sale items
Good service
Had trouble finding product, found peter who helped me and was very polite and a++++
Nice staff very helpful, clean store
Just had some difficulty returning an item thus the 3 star, resolved successfully but anxiety to return there now lol.
Customer service was very good, Deb H was very pleasant as always.
Lousy staff attitude!!
They where great???? had an alignment done in a safety staff was very friendly and helped explain things to me thank you ????
Canadian tire Digby N.S is one of my fav stores. I got my ride on here, my generator. I get oil changes here undercoating. Tires and tools awesome store and the staff is always helpful.
Since the curbside started theses employees have been on point. Im in out within minutes, even with a line up. All around great place to be.
Great selection friendly staff
Big bright super store. Awesome addition to Niagara Falls.
Everything I need is here.
Always find something I wasn't looking for at a great price. Staff always make you feel welcome.
Some things are hard to locate and it's not always easy to get assistance. Some things in the flyer are not even on the shelves as considered out of season.
Typical Canadian Tire store. Good selection but understaffed.
Quick, friendly service, they were very helpful at the automotive desk. The cashier was very friendly as well. Great store, great service.
This location has been pretty amazing during the Pandemic!
Always liked it
Good selection, friendly staff and handy location.
Too much merchandise. No where to walk
Automotive employee IN the automotive counter area "Oh I don't know I just sell batteries you'll have to talk to them" standing behind the counter IN the automotive counter area when asked how much to have it installed. Due to Covid service exterior doors locked and access limited to this one side of same counter to which this conversation happened!?! You mean the guys standing beside you? Is this not a service here? Do I jump the barriers and ignore the signs? Is this not a full service garage? I went elsewhere and will continue to do so...
I never have been able to buy certain products as dust masks never restocked
You'll find what you need there.
Poorest customer service. Exasperated and rude from the go. No smile no service. Don't bother asking questions.
Terrible, service is beyond slow, it's ridiculous
Good location good selection okay prices but unbelievably busy at lunchtime today. What the...????
Has just about everything you will need from a great selection of products.
Always our favorite stores.
They always have what you want with excellent service
Free Wi-Fi in the automotive waiting room. Comfortable and quiet. I found them quick, and reasonably priced
Very good service! Friendly staff. Well stocked.
They have everything but it is so crowded you can hardly get down the aisles . need a bigger building i think
Friendly Customer Services enjoy shopping there
Some of everything
Got what I went for. Excellent service from one young clerk.
Just love canadian tire
Always a pleasure to shop there
How do Casey, Kayla and the bald manager sleep at night for their actions. Fore Shame folks. This auto shop will do work you do not authorize, admit it and charge you for it. Refusing to return your vehicle until until you by $1200 when you only authorized $300 worth of work. Never take your car to the Fort Erie Canadian Tire.
Thanks to Tyler and Peter for going over and above customer service to help me get my stuff today!
Everything you need
Dirty,massy and unplaesant personal. I am surprised. Boris
Worst Canadian tire ever.
Nothing to say. Will travel to Espanola anytime!
Found what I needed quickly and was out of there.
Excellent service
Trying to shop here during renovations is terrible
1st time into the store and the staff where very friendly and helpful
Called them today regarding information on a product in the middle of the conversation the guy walked away from the phone an a lady proceeded to help me after that. If your not good with customers and dont have patience maybe this job isn't for you. Terrible hiring by Canadian tire.
I would give zero stars if it was possible. My wife wrote an email complaint to the store owner last week about a terrible experience we had with the clerk who was on duty at the service desk. Have not heard a word from the owner as of yet, five days later. I noticed that the owner only seems to respond to the good reviews on the web site. Some of the staff need retraining in the customer service department. I will no longer be shopping here in Elliot Lake at this Canadian Tire store, I will now be going to Espanola if I really need anything from Canadian Tire.
I love Canadian Tire! They have almost everything you can imagine and the employees are helpful.
Great service in general and have continued with good practises during Covid19.
The one star says it all, most would agree.
The Elliot Lake online service is a joke. When I placed an order online at 11:30 am, the Point Of Sale online inventory shows they had plenty of the item on stock. My store pick up was assigned as the following day. I immediately received a notice that the order is being process. I noticed the store inventory started to decrease slowly. The next morning, I noticed the store inventory slowly decreasing to ZERO. At 12:30 pm, I received an email that my order has been CANCELLED ( not by me ) and no rain check. Why did they fill my online order at the last second??? Filed compliant with a reference number to the corporate office. No response from them either. Everywhere else, Canadian Tire is doing a fine job building their online pickup service. Not here in Elliot Lake.
No help to find things when you need to.
Found what I needed plus a couple of extra things. Good prices. Friendly staff.
Do you mean China Tire? Unfortunately the Canadian Tire I grew up knowing, no longer exists. You would think that a true Canadian corporation if their size would respect the Canadian charter rights. Instead they choose to be agents if corrupt government and local health officials.
Great variety of goods and always have the paint and painting tools we need.
I went to the store for rear breaks. Wayne in parts took the time to walk out to my car and take a look to make sure I had all the parts and equipment needed to fix them. He really went above and beyond for me. I'm happy Wayne was there continuing to make Canadian Tire great.
Always customer centered and great friendly staff....
Big Canadian Tire
Most of the staff are friendly and helpful, they do the best they can with the limited space they have. One cashier, who I assume is the head cashier, is extremely rude and overbearing. On several occasions I've witnessed her belittle and berate other cashiers and customers, including myself on one occasion. I've heard her talk about customers who were only a few feet away at the next cash register. She needs to be fired ASAP. I WILL be talking to the manager the next time I witness such disgusting degrading behaviour. It's nice to see the new managers fire some of the other ignorant people especially those who worked in the parts department for so long.
Great customer service. Very friendly and helpful
Good
Friendly and helpful. The store is not as big as newer ones but the staff makes up for it.
Not the biggest canadian tire but has what you need. They stopped selling guns but still have the ammo youll need. Lots of parking
Both the hours on Google, and their website were wrong for Saturdays. I drove an hour and a half only for them to close as soon as I arrived, 2 hours before their posted closing time.
Great service
It's a good store unfortunately it's out grown in space so sometimes it's a little crowded
The garage was awesome the girl that was the mechanic did amazing
Last 2 visits where excellent. Very very pleasant and professional service.
Go for car stuff
Considerably smaller than most modern stores, but it has a good selection of what you need, also has a gas bar
Crappietire qhat can I say?
Gun and rifle selection sucks! But better than no guns I guess.
Out of stock on items in flyer
Complete joke. Staff has no idea what's in stock and if they do they have no clue where it is. Then when you ask them to find something they hide till you leave. Assuming you can even get an employee to acknowledge you at all.
Staff needs to smile more and be more friendlier
knowledgeable friendly and helpful staff. for those people not into cars like me. will assist and help you install it. appreciate it. thanks
Waited 15 mins for service at the automotive department, one guy working and he said the same thing to the customer over and over again while the line up built up! Very poor work practice in my opinion
Great place
Yes its Canadian tire
Had what I needed and the service was great as usual
Sometimes sale items are not available but on this trip I got all that I went for.
Need bigger store ASAP
Dave is great
Great customer service
good place to go shopping
Purchased a "PowerSport" battery a few weeks ago. Brought it home and took it out of the package. It was undersized but the salesperson recommended it would work since it was a 12 volt and meant for quads, boats, and sea-doos. After following the instructions and trickle charging the battery over night. I hooked it up to my quad and it wouldn't even turn the quad starter over. I bring it into Estevan Canadian Tire to exchange it for a larger battery and id pay the difference. The salesperson couldn't test the battery and suggested I come back the next day (an hour drive for me) so I could speak t to the manager because it was his day off. Refused to help in any way. Assured me it was my fault that his salesman recommended me a smaller battery. Refused to return or exchange it since the battery acid had been used in the battery. Don't know how one would charge a battery dry to test it to make sure it would work for an application they assured me it would be sufficient for. Battery had been used once and set in the porch until the next time I came into the city to return it. I had original warranty card and receipt but was still met with an aggressive "you bought it, it's your fault it doesn't work". This is not the type of professionalism I've come to expect from Canadian Tire. Not impressed, do you own research before listening to the salespersons "professional" suggestions.
Very good and very helpful like shopping at canadian tire
They tried to charge me full price for something that was on sale had to show them to different prices not a very good way to run a store
All good,
Good selection but I could't find anyone to assist me.
Very busy and crowded to much stock and not enough room
Canadian Tire is Canadian Tire there is not much more to say ..
Find myself searching for a floor employee when I'm looking for something. Good service though when you can find one.
Very good had new tires installed were done in a timely matter although had to return when tpms sensor warning light stayed on had to replace one also done quickly at a good price Kayla the service advisor was fantastic a real asset to the company
Great place to shop customer service very courteous friendly willing to help no matter what
Excella t customer service
They usally have it all
Great selection, clean store with precautions for covid issues considered. Much like most Canadian Tire stores
Little pricey, but a lot of great items. One should watch for sales, regularly. Great shopping, for sure.
Clean and fast checkouts. Wide assortment of merchandise to suit many different needs
Perfect. Found everything. Staff were very friendly and efficient.
Great sales today
Excellent help at the paint desk, got exactly what I needed.
Canadian Tire is great! We found a part that we needed to repair our toilet at Canadian Tire. We had no such luck at neither of our local hardware specialty stores.
Clean and organized
Great service from Marcel in the automotive department when i had a flat that needed a replacement tire. Quick service, quite happy.
Wish it was bigger
The quality of items in the store is great. Employees are very helpful and friendly.
The things that you go in to get that are supposed to be there are not there or the staff dont want to look for the things you want
Good
Just got a tire changeover done and it went very quick and easy
This Canadian Tire has a small town feel. I always bring my dog with me and the staff love her! We go often for anything that can be purchased there. It's my favorite store to take my pup to for an outing when I need to get things!
Selection
Ordered an order online for curb-side, however I didn't pick it up in time, so the money should have been refunded; but instead I was charged. They connected me to the manager (not sure her name) but she was exceptional. Was quick to reverse the problem. Thank you!
Tried to RIP me off over 800$. Would love to talk to the owner about this
Always good
Friendly staff, great prices, clean store
Really love online shopping with CanadianTire. Renovation at this property is long overdue and certainly a welcome change to the area
Horrible place to deal with. Girls at customer service were super rude. Manager came and she was even worse. All we wanted to do was return an item NOT USED they were mean about it. They blamed we used it after seeing white stuff on it which was from then packing!!! So they try to find another excuse. Let everyone I know not to buy from Canadian Tire if they that strict you can't open to look at it!!!
The staff was of great service!!!
Lots stuff to.choose from. Love the store
Every time I go in I look for Drew this young man is amazing his knowledge is incredible love shopping in the Digby store
Purchased two gallons of deck stain forCurbside pickupGot it homeAnd found it had not been shakenTook me 15 minutes to stir it with a stick
Staff are usually quite pleasant. Products are good if you know what you're buying. Avoid re-taped packages. Too often have accidentally bought returned items only to return them again. Also, almost every visit lately I see at least one customer with no mask or it hanging down.
I usually only visit the garden center which has a great selection. Plus the lady who runs it is very nice and knowledgeable.
Convenient place to shop. Good rewards program useful at several other stores.
Friendly pleasant staff great atmosphere always helpful when asked.
Always a great place to go . service is great
They were very rude once again...
Lots of helpful staff. Very direct and to the point. Lots of variety for a medium sized town Canadian tire. Garage has been known to overcharge but is always ready to make it right when you notice the issue! Always has some sort of sale event happening. Most of the grocery carts have seat belts that aren’t broken which is a great change when you have two little ones to bring in. Great for rain checks. Auto parts staff is a bit understaffed at times but for the most part is very knowledgeable. We frequent here almost every week and very rarely is it a negative shop for us! Overall a great experience Would recommend to any do it yourself-er or auto enthusiast.
Staff always helpful and pleasant
Its Canadian Tire- always something you need. Clean. Organized. Bright store.
Had what I wanted but they had only one cashier on People in front of me had a pocket rat ( dog) and the cashier had to get out her jar of treats and pet the dog ,all the while the rest of us stood there looking at each other and our watches.
Very disappointed in this Digby store. I have medical issues an they no it. Not allowed to shop there after I been shopping there the last year. Last time they let me in they announced over the PA that there was a man in the store with no mask. Very unprofessional. Funny cause all other ctc stores would let me shop. They have lost my business for life. Thank god for Walmart an Amazon.
It's hard to walk around your barriers when you have leg trouble when asked if I could take s short cut I was told how around. NOT Good
I would like to publicly thank Vehicle Service Representative NICK in his way of dealing with a huge situation that developed concerning my vehicle. He dealt with it professionally, with understanding and made me feel that customer service is still alive. Also, much appreciation is given to JESSIE, master mechanic, the service manager and the shop staff. All of them made my visit there a good experience. The situation that had transpired with my vehicle at Canadian Tire was of no blame to the company or its fantastic staff in that department. Every one went well above and beyond my expectations. My hat comes off to their customer service. Once again Thank You !!! Sincerely, Thomas Cowan.
It's way better than American tire
The manager here is not a very nice person. Was going to return a item was asked to leave without returning my item . Was very unhappy with him .
The gentleman that ensured my nieces and I was still able to get bike ride today. You made her year. I know that the pick up is extremely busy and not easy to contact people easy for order issues. I was a desperate aunt willing to wait for bike today.. didnt know item was damaged until I arrived. I broke down in my car telling my sister in law, that I wouldn't be able to keep my promise. The gentleman was able to solve it for me. My niece was thankful able to go out and bike and do one last playground before extreme lockdown during her birthday. THANK YOU SOO MUCH!!
Gave donations to our Atv Fun Run 2018
I own a mobility bike and they moved a display so that I can get out easily good store good people.
G00d store helpfully people good to have a canadian tire
Hey, great service....
Just bought a very nice patio set there and the guys that helped put it in my truck were awesome, very friendly.Got the set home and had a small issue. Talked to Sue , one of the managers and got everything taken care of with no problem.Great experience, thanks so much. Should have paid more attention to the guys names, thanks again guys.
I am from Alberta in Snow Lake on Holidays and attended the Flin Flon Location to purchase a pressure washer that was in the flyer for $399 (of which the store said it had 2 in stock and 2 were showing in stock on line). It was a 2.5 hour drive to get to the Flin Flon store over some pretty crappy roads only to find out that the store didn’t have stock as they were misplaced or possibly stolen ? After 40 minutes of looking, I was told by the Assistant Manager that there was none in stock and there was nothing they could do to help the situation. They could sell me another one that was on sale for $100 more without any additional discount.... I asked if there was anything they could do to better the price a little as I really wanted the other one... and was told “NO” and that was final. After committing to a 5 hour road trip to get a Father’s Day Gift... I did not intend to return empty handed and ended up purchasing a better one at WalMart for $389... I do not think this Canadian Tire should have sent me packing so easily !! Canadian Tire is a great Store with a lot of good Staff and good Product !! The Management team at this store could learn a lesson or two from the previous Management or others successful stores - Customer Service is where it counts ! On a good note.... I contacted the Canadian Tire Head Office Customer Service department and they were more than helpful (Hats off to them).
Excellent place! Very helpful service too! Thank you!
Excellent store. More than a hardware store. Most anything you need you can find there! Great shopping
Great! Great service from Debbie at Canadian Tire Elliot Lake.
Verygood no troubles
Large Variety of Products and Friendly Staff!
Love the staff in this Canadian tire store. Always great service.
Website says they had 5 of the item I wanted so I go to store an non on shelf asked for assistance got rude lady who didn’t want to find the item for me. Off to Weyburn I go always something with this store another reason I shop out of town.
Everyone is very helpful and friendly ????
Not a representative in the store approached me for anything..which I enjoy...don't ask me if I need help im not handi
Very bad service getting parts or service sometimes they are there and they are not
Product was located by staff , Thanks
It is a good place to find tools for any job and car parts or accessories.
Awesome service and very friendly
Often can find a good deal.
Good friendly service
My 18 year old daughter and friend were traveling alone from the US to Toronto when they encountered car trouble. CAA towed them here. The guys not only went out if their way to get the required part, but stayed late to get the car fixed and back on the road. They charged a fair price and called the girls the next day to make sure they got to their destination OK. Would definitely recommend.
Always tops and great staff at this location
Had a good selection of faucets. I did get asked if I needed help.
Good, had everything I needed
They're okay they need to be a little more Hospitality wise trained
Worse Canadian tire in Canada,there so bad that the head company wont even come good for there mistakes.If your dumb enough to get your oil done there make sure its not over full and ruin your motor...............Crappy customer service,so worth the drive to Yarmouth if you really need to go to CT at all.
Very good service, friendly staff
Great easy peasy
Now here is a Canadian tire that has everything that you need under one roof and more! We enjoyed our visit here, lots of snow, a real winter wonderland.
I do not know I wasn't at Canadian Tire
Worst Canadian Tire!!! Basically accused me of stealing because my babies diaper bag is a backpack. When we questioned the "policy" we were told that we didn't have to shop here if we don't like the policies. Rude employees and managers.
On Wednesday 19 February 2020, my wife and I attended the Elliot Lake CTC for the purpose of purchasing snowshoes. We were assisted by a store associate by the name of Terry. This gentleman has the patience of Jobe. He went above and beyond any service we have ever received at any big city CTC. He retrieved at least three different sets (brands) of snowshoes for each of us, and ensured that they fit and that we were comfortable with our purchase. This gentleman is a real credit to his store and should be recognized as such.
Couldn't find help for a while. But staff was nice.
Good store staff always friendly and helpful
Service was good very helpful staff with the purchase of our kayaks
My wife bought some hats in cantire pembroke and I didn't like them so she took them to cantire ft erie to return them unused 3 days old with the receipt. Customer service was terrible, involving a supervisor and a manager, at one point employees questioning her whether the receipt was correct. The whole process took almost 30 mins. Finally they agreed but not without giving her a small lecture on what codes the customer should look for on their receipt? Unreal bad
Great store, helpful staff.
Well stocked store for small town. Not overly busy. Staff very helpful
Needs to be bigger and updated on stock
They were very helpfull. Put my new windshield wiper on.
Terrible. Went several times over the summer to buy high end items that showed in stock but "can't be found." Some staff is fabulous, others are quite inefficient. One of the worst Canadian Tire stores I've shopped at.
Canadian Tire is always Great!! Awesome Staff!!!
Bought AA batteries.
It is terrible 20 people in and one till open 5 people put what they were getting and walk out . People out of work and won't hire anyone ever sick
Great selection, staff and locations and if your local store doesn't have it you can order online from another store and have it 2 days later at your door cheap.
Sure glad to have a choice.
Good service all around
In lockdown Curbside pickup only. Rang the bell Got a key cut While I waited curbside. THEY ARE DOING THE BEST THEYCAN
Hard to find help...
I found the young man I dealt with was very helpful friendly.
Good sevive
Smaller and doesn't carry everything, but very good customer service and friendly personnel. Dogs welcome.
Friendly helpful staff
Good place for shopping
Not a fan. I never get help from staff..ever....never a greeting or friendly face. They always make you feel like your in their way! Cashiers have been pleasant tho.
Staff are extremely helpful and you can bring your dogs here with you while you shop!
This is the 3rd time that I've been to this store recently, and every time I'm looking for staff to help. What the...? If you want to sell you need staff. Today I waited in line at the automotive departments for 15min only to be told that the belt I needed was in the seasonal dept. It wasn't and when I returned to the automotive department the line up was 8 deep. The place was packed with people wandering around looking for help. I thought it was a convenience having a Canadian Tire in town...I won't be going back. Ay least the Port Colborne store and Niagara Falls have staff to talk to!
Just wanted to get a price on something and had no problems finding it
Friendly service small location but very clean and organized
Not the greatest.
Order was ready very quickly ,no signs as to where the curbside pickup was. Called and they came out right away. Will shop like that again.
Great service Friendly staff
I have had very good experiences here all around. The automotive employees are very helpful with finding the right things for the job.
Great business to shop at with a wide variety of product.
Very poor service at this store. Tried to return 5 miscellaneous items (valued $20) that were accumulated over a few months during COVID. Could not find items in the plethora of receipts I I accumulated. Customer service desk and several associates including a supervisor were unwilling to help and offer solutions to resolve this issue. During the same visit I went to the auto parts counter to obtain product information on brake parts. As I was a first time brake part buyer I asked for help. The associate was very unwilling to provide product numbers and information on the parts so I could research the products on my own. Said you will only see the information he was seeing on his computer. He also told me the only parts he had in stock where the parts I needed and he said he knew what the quality of the parts were because "he's been in the business for 30 years". I explained that I needed to research the parts on my own to ensure I was comfortable buying the parts. He reluctantly wrote on a scrap piece of paper the words brake pads and rotors with prices. I asked for him to at least add the sku numbers so I could research. At that time he quickly snatched the scrap piece of paper from my hand and scribbled the numbers down. At the same time the manager walked by and said they are master craft and that they were good, rather than helping to improve the service experience I was receiving. I then tried to find a few flyer sale items in the store. Shelves were empty, despite the store indicating several dozens were in stock. All the associates that I noticed in the store were doing all kinds of tasks other than working customers. As I waited in line on several occasions not one associate made any contact with me or the other customers to thank them for their patience and that they'd be served as soon as possible. In fact I felt responsible for taking up the associates time while other customers waited. Why did I take on this problem as my own? Probably because not one paid associate was doing so. After this lengthy store experience I took the time to send a detailed email to the store dealer. The store dealer failed to personally reply and to resolve at least the return problem I still had. Instead he passed my email onto the general manager who briefly replied and offered no solution or empathy to the experience I had. I had to reply and ask about the 5 miscellaneous items that I wanted to return which I still had in my possession. Once again the dealer passed my issue onto the general manager who said "sure we will process a return for the items". He said come to the customer service desk and I'd be helped there. Upon returning to the customer service desk to attempt returning the items a second time, once again I was met by the same challenges as the first time. Once I indicated that I received an email from both the dealer and the general manager the associates and several managers who had approached the desk continued to provide an awful customer experience. Essentially the items were finally refunded and the cash tossed on the counter in front of me. Appalled by the service from each and every employee there, I sent a new email to both the dealer and the general manager about this second terrible experience. Many days later not either of them has had the decency or professionalism to reply and to make a very terrible experience better. I vow to never ever do additional business at the Fort Erie Canadian Tire store. I'd encourage everyone to shop at other Canadian Tire stores in the Niagara region, especially the Welland store. The level of service quality at the Fort Erie Canadian Tire store is probably the worst customer service I've ever received. It wasn't once or twice, but most of my experiences at this store are pathetic. At this time of changing customer behavior as a result of the pandemic, I will do everything possible to purchase my products elsewhere whether it be online, from Canadian Tires direct competitors or even abroad. Customer service quality starts at the top.
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Very kind, patient and understanding staff. A place to go to for many necessities. It would be better if they had a mechanic available on weekends.
Its smaller than most but staff are friendly and helpful
Nice staff, only 2 cashes open though. A little crowded in center aisles.
Rude to my wife when she was at service didn’t do what they were asked/told to do to my vehicle and even manager was rude to me on phone when I called to get issue corrected I have spent thousands of dollars on tools etc from Canadian tire but no more I’m not shopping at a store where even the manager is rude.
They never have stock
Great employee's
There's no customer service, or mean and rude customer service. I wish one day I see this store go down bankrupted
Friendly and helpful
Didn't have the details on an e-bike I was interested in
Always great service
Always great..
The general manager quite rudely kicked me off the property for parking my small business vehicle on his mostly empty parking lot for a couple of hours while killing some time. I'm not sure how taking up one stall for a few hours was somehow costing them money, but kicking me out has certainly cost them a lifetime customer. I'll be sure to let all my clients know just how accommodating you are. Great work buddy!
Good selection. Competitive prices. Well stocked. Very clean. Smooth checkout.
Was looking for oil filters for my older truck. Staff was able to help me out. Large selection of neat up to date house hold lighting.
A place for all your hardware needs
If you are in a hurry, I wouldn't recommend going here. While the staff is friendly, there is not enough of them and the lineups to check out are usually lengthy.
Always helpful staff & good deals if you look around the store.
Only curbside pickup
It makes elliot liveable i guess
Has what I want but I find the waits at checkout to be rather excessive.
Always good service
Large selection of products to choose from.
Worst Canadian Tire I've ever shopped at. Poor inventory, management and most of the staff. I now shop only at the Espanola CTC.
5 min to closing and they are closed! doors won't open
Great deals and good people working there
Nice store! Friendly staff. It had exactly what I was looking for!
Too small. They need to upgrade some day. Small selection.
Had everything i was looking for
3 things I want to comment on; 1. The staff in 99% are very nice and helpful but VERY UNDER staffed. The 1% sucks when the manager is not available. 2. The items on sale are poorly marked, often NOT on shelf, nor is the price. The store itself, is too small. 3. The electronic price check is a joke; If I want to check the price guess what? It directs me to check the price elsewhere!? I don't shop there if I can help it. I avoid it if I can help it but most times...I don't have a choice. The entire structure and function as a store TOTALLY SUCKS!!!
I'm not a fan ,every time I want something from the flyer ..never have it!!! And yes you can have it shipped from Yarmouth, but when will you ever receive it!!!,tuedr of waiting????????
The staff here are great. This is my favorite store to go to because they are always they always make me feel so welcomed.
Great little local CTC. Nice friendly helpful staff with quick service. Gas bar available here too.
Good Canadian Tire, helpful friendly staff.
Was great. Got a bike chain broke took it back to get fixed and they replaced the whole bike
Went to buy stock item and was told the has sold the last one. Askd for a rain check and was told I would need to prepay it. Prepay for a stock item ?? Rediculoius.
Worst customer service I have ever received! When not satisfied with a product I do not need to be lectured about my attitude! When someone returns a product they are generally not there to be happy and full of smiles. A 45 year old does not need to be told how to speak in public. I will never return to your store. I would rather drive to yarmouth or greenwood or simply never buy anything from canadian tire again!!!!!!
Went for truck parts and the service was awesome.
Price are pretty hight there.they charge the tv on sale there higher than the same tv in walmart
Didn't have in stock sale item I wanted
Same as all
Really poor customer service and lack of flexibility especially given current situation. I called in this morning about purchasing a bike. I was told that it was unassembled and was still in a box. I could come to the store and buy it but I would not have a warranty. I was fine with this. I drove 40 minutes and waited 30 plus minutes in line. When I got to the counter I was then told this was not the case. The manager was adamant the policy was the policy and non negotiable. Canadian Tire would not sell any bikes unassembled. I was told I could come back at another time for the assembled product once I paid for the purchase. So basically if I wanted to buy the bike I would need to spend more than 4 hours doing so. No thanks! I will take my business elsewhere. When many companies are now trying to retain business through superior customer service. The Canadian Tire store experience is dismal.
Great store awesome selection friendly staff
Depending on who to talk to. Most times they don't know what you are talking about when you ask them a question about a product they carry
Last time I was there I had to wait in line to pay my articles I bought. For an endless time I had to wait patiently that the cashier finished her private conversations.Àfter complaining a second cashier was suddenly available and served me and other angry customers.
We have been going to auto service garage for almost 5 years now. Awesome customer service and reasonable price.
Ok place
Good day got what I needed
Always find what I'm looking for
Other than the parts section, not too bad. For the third time I was given the wrong part with bad customer service. Idk whats up with that section of the store but it needs serious fixing
Usually always have what I need pretty good customer service
Gets better with every visit. The management and staff are always respectful and helpful. Keep up the great service!
Small store..okay service
Great staff, amazing service!
They have a good selection. They even have yard and garden supplies in at this time.
Ok
No one came to serve me so I left. Wanted paint
Went to buy drawer pulls. They do have a decent variety of styles but all the same sizes so was not able to find exactly what I was looking for.
A manager shut off a call button Said he would send someone over & didnt bother.
friendly staff but should have a plumming person there it's kinda one you need to have knowlge
Good selection of bug spray
I purchased a socket set online for curb side pickup at this store. I placed the order on Monday evening and had the pickup notice in my email on Tuesday morning. Drove there, found the curb side pickup location clearly marked and with a large sign clearly explaining to call the listed number and extension to have an employee come out. This all went smoothly and quickly. Employees were incredibly prompt, pleasant, and helpful. I would drive out of my way to deal with this store again.
Great service friendly and helpful staff
Good pricesfor what I wanted and good service center
Lots of products that are affordable
Knowlegible friendly staff, we'll trained on in store Inventory and location of items. Clean store. Staff very helpful.
So big. Hard to find stuff
I wish there were more small store like this. I like it.
Droped a tire off to be repaired at 9am. to pickup at 11am. When I got there at 11am it was not even touched! Besides they wanted $20 . to just put it back on the car. On top of the $38 to fix it.. so I took it to Choice Tire got it done for $28. put back on. So i will never go back there again.. There service dept.. needs a major over haul.. Starting with the service manager..
Great to have this store in Estevan, lots of stuff with good quality and appropriately priced.
Shout out to Donna, who helped me in the paint dept. Great service and very helpful! Thank you.
Terrible experience. I literally am in the store twice a day every day spending hundreds daily on fixing up my house and today I was denied a 3 dollar return (I had the receipt) because 1 plastic wrapper inside a box of 10 outlet covers was torn. I am nice to every staff and try to put a smile on their face every time I go in. THAT is how you lose a customer to the competition. Never again
They didn't have what I wanted so had to spend more money to get what I needed
Always lots to look at for your home. Got a good deal on Timothy's K- cup pods.
not good service at all
Never have a thing thats in the flyer.and if u want something its always we can order it.
Unfriendly, takes your bag like your a kid, And points where products are: Bad c. s.
Friendly spot
Car broke down . Garage very good but didn't get job done like they said have to go back tomorrow to get it
The staff at this CT are friendly and knowledgeable The store is smaller than city stores but the seem to fit everything into it Gòod hours and a gas station across the road
Great mech finally at this store
Small town store but has everything you need. Staff helpful
Worse service I ever had. Called and had to wait for hours to talk to someone. No one knows nothing at all and they say they got something in stock and when you get thereafter driving for and hour they don't. Im done with Canadian tire....
Got what I needed at the last minute.
Tiny and cramped, but it'll do in a pinch.
They were awesome! Really helped me out
Not enough product
The service is always great thanks to Doug
Tried to exchange a jug of oil in store. They couldnt find the purchase history and i had no receipt. After 20 mins of wasted time i started to raise my voice in frustration only to have the customer service person scream and yell at me and tell me i was embarassing my mother who was in fact frustrated also. They finally manually exchanged the item as they should have done within the first 2 minutes. I left the store with one unkind word and was again yelled at. Their manager on the phone a day later said "I would have told you to get the F out of the store."..... and all because their employees took 30 mins to do a simple exchange with no refund needed! This is customer sercice at its worst. Also they let garbage and debris build up around their store grounds like they are a garbage dump! Need a whole new staff at this deplorable store
All rights
I felt extremely unsafe shopping here due to being surrounded by employees and customers near customer service cashier while waiting In line. I asked and mentioned that social distancing should be enforced and then the employee Alan that doesnt seem to be very friendly purposely entered my personal space getting less then 1 foot from my body. I'm sure just to bug me. I then continued to stand and wait my turn while multiple employees came within 1 foot of me trying to squeeze by I hope I dont get sick now. Employees are not concerned at all about social distancing. They block half the area up front with shopping carts forcing everyone in line to be pooled up near customer service counter. The whole store is laid out in a way where social distancing is hardly even possible. Maybe some shelves and products should be removed to make proper room for covid regulations. Either that or lower the amount of people allowed in the store at one time.
Friendly service
One star for just being open but digby should have their own flyer seeing as the last 4 or 5 times I went in for something they didn't have it , 0 stars , best off ordering on line instead of wasting your time in digby Canadian Tire
Stock matches well with city stores.
Good service, staff helpful, items easy to find.
Great staff at this store always friendly and helpful i enjoy going in
Customer service is a joke
Easy and quick
Went to the store on sat,Jan 4 to look for a couple things and decided to use my points(over $90.00) At the Yarmouth store I was told that because I don’t have a card,just use my phone number,that I would have to have my driver’s license as proof of identification. The cashier didn’t understand this so she called the floor manager over and she wasn’t much help either. When my wife replied that we didn’t have to come to this store again , the response was”whatever”. Guess I will stick to my local store.
Love Canadian Tire!!!!
I need to let you know about Rachelle who is the manager at Canadian Tire. I’m from Winnipeg and the Canadian Tire in Flin Flon was the only store who had in stock what I was looking for. 5 kayaks! I asked to speak with the manager and Rachelle answered my call. Customer service is so lacking these days but not if you are talking with Rachelle! My request was out of the ordinary and Rachelle went above and beyond to get those 5 kayaks to Winnipeg. Rachelle returned my call and worked hard at her end to see that I was happy. The owner of this Canadian Tire is very lucky to have such a pleasant, hard working lady in the store! Thank you so much Rachelle for the EXCELLENT customer service! Your are 1 in a million ????
Very friendly staff who helped me to choose the perfect food processor. I appreciate the help!
Friendly service Good sellection
I had purchase 2 items from this Canadian tire store for my pool, the items never came in a package and only a barcode sticker on it. They didn’t give me a bag for these to items and when I wanted to return these items because they did not fit the pool I had which I returned 2 days later at the this store I bought them from. The customer service lady was rude and said well there is a piece of grass on it and where’s the package. I said they were in my vehicle in the back only and they never came with package go see for your self you have plenty in the pool section. I also stated I never used them only seen if it would fit my pool and which they did not. She then took about ten minutes wiping them down with windex while the line up was building up behind me before she would process my return they were clean and nothing on it only a piece of grass and which she needed to windex it clean. It took about 15 minutes to process and she could not even give me my receipt back because her printer was down and she would have to walk to automotive to print and with it already being long,I said no to the receipt. She made clear she needed the receipt I can’t have it back even though I had items on it with other things. she couldn’t maybe just leave windex part out of it in which she made no difference to the items and went and printed my receipt and saved a bit of time for the next in line. Rude and unprofessional I will travel the extra mile before I go back to this Canadian tire. If you don’t want any dust or anything to get on the items they should be in packages can’t be like that if the items were never in packages, nothing was wrong with them and not even dirty. I probably had the more clean returning them then when I bought them, being that they weren’t covered in dust when I returned them.
Very friendly and helpful
Love this store! It's the Home Depot of Canada!
Visited from out of province because I needed a new 7 way plug for my trailer. Called in advance to check stock and they auto guy assured me they had some and warned there are different styles (w/ & w/o center contact). Got there and he came to check my trailer to make sure I got the correct one and found it on the shelf for me. He also gave advice to prevent corrosion on connector. He had no other customers so we shared perspectives on life and politics from different parts of the country. Thanks Andy!
The stores layout isn't well planned, hard to locate items.
Poor service got attitude from workers not impressed
Helpful staff and the cashier was incredibly kind.
Great customer service always helpful
Very courteous ☺☺
Good service
Great deal of help. Automotive guys rock.
Everything but camper supplys
Staff was helpful.
Really needed windshield wipers in a snow storm (mine broke). Showed up an hour before their official closing time and they were already closed. Thanks for the help!
They also sell tires and have mechanics. In the summer they have a garden centre. As It's a tiny building, well, compared to the monster stores that are being built now. They pack a lot in that little space. Sometimes it's only one or two of an item which can suck if three people need the same thing in the same day. Everyone who works here is great. They know where everything is and are more than happy to help. Also. I have to say they are always fully staffed. You can always find someone. Well it's rhe only one in Elliot lake and the next one is an hour away so it's the best bet.
Very friendly and helpful staff, good selection. The associate in automotive even helped us pumping up our tires although we just asked for the nearest tire pressure check station.
I just want to thank Joanne for her help. Always friendly and cheerful. Always runs around the store helping me to find the items on my list. I can always count on her help and I truly appreciate it. She is at store #146. Thanks again
Was ok
Great service..friendly and knowledgeable staff. They went the extra mile at every touch point from the floor to the leadership team. What a great feeling in a world where everyone seems rushed the Staff made us feel very welcome.
Always helpful staff, good deals!
I was very insulted by an employee today. I stopped to ask an employee where heaters were , she told me but she looked at me with suspicion, which confused me. I suddenly realized she suspected me of stealing. I was very perturbed and seconds later she came with a co-worker and instructed me to take my travel cart to the front of the store. I was not happy and swore as I went to check out my purchases. I was adamant I would not be returning to the store any time soon. I left my complaint at the checkout with my cashier and as it turned out the acting manager was at the next till. The cashier was pleasant and tried to get me to understand it was store policy that all bags and carts be left at the front. After 6 years living here I never knew that. Never saw any of the signs posted throughout the store. As I was leaving I ran into Deb, your wonderful employee. After explaining to her what happened she quickly explained the extreme theft problem within all stores in Elliot but apologised for my experience. She has away about her that makes your day better and brighter. I just wanted to say thanks and I had know idea the problem of theft was so rampant. Suggestion: Maybe the signs could be updated and a little brighter and more noticeable. Also sorry for my rudeness to the other employee, but she could of handled it differently. Signed an enlighten customer and very disappointed with the residents of Elliot Lake who spoil it for everyone. It's 4 Stars now
It's a CTC - not enuf staff or they r all hiding
Good stock. Friendly and helpful.
The worst costumer service. Rude and unprofessional. Will never go back.
Well layed out, helpful staff
Quick service. They email you when item is ready. put parking space and phone # in the email. That's it then they bring it to your car.
This Canadian Tire store is excellent in Elliot Lake Ontario
Fine. Keith
I was returning an item that was faulty and I was treated like a criminal it took 45 mins and the employee called her mgr and he hmmd and hawed. I was getting furious by this point, I mean wow really. Really realty bad service. I have spent a lot of money there and to be treated that way just ridiculous.
Hope they build it soon.Can't wait !
Different fiyer than Toronto's
The only thing that I don't like at Canadian Tire is trying to find an employee to help
My tail pipe came loose on the hightway just before the cut off to Fort Erie. I went to Canadian Tire and the gentleman said they could not help but would take it off so it would not spark and suggested a muffler place in town to go to the following day. He said it would be cheaper there than him ordering in all the parts. He was correct. My son took the car the following day and was please at the service and price. If it were not for the service guy taking the time to help me I would have ended up spending double or more. I go there for everything I need now because he was so helpful and caring.
Helpful
Great service
The store is a little chaotic at the moment as renovations are taking place. Shelves are empty in a lot of the aisles, and their covid protocols seem to have lapsed as there was no hand sanitizer available. It appears that the shopping carts are also no sanitized after each use by staff. We had to ask for wipes to clean the cart before using it.
Horrible
Staff is so friendly and they know where things are.
My visit to Ft Erie ctc auto service ended with complete satisfaction. The service manager was a complete professional giving me more reason to continue using their department. Thanks once again.
Great service
came for an oil change. they brought it in changed oil parked it. paid my bill ,went outside and wouldn't start. they say it now needs a starter. never had a problem some wires hanging from under dash. i told them i will take it elsewhere so they pushed it outside in middle of firelane with the keys still turned on and left it.
Very helpful staff
Great store, very nice staff. Tire department was very nice and efficient, but, having the entire staff go on lunch break between noon and 1pm. I wish someone would have said that when I was speaking to them earlier in the day. Still, great people, very nice.
Found products online that said they were in stock at this location, but when I got there they couldn’t find the items. Staff isn’t very knowledgeable around the store other than the service department, but they have a great tire warranty program.
Staff are indifferent to being helpful