




Here we offer you the opinions of people like you who know the services and products of Pet Valu (Costumes) near to the area of Dawson Creek (Canada).
At this moment the firm gets a score of 4.2 over 5 and that rating was based on 65 reviews.
As you can see its rating is very good, and it's founded on a very high number of opinions, so we can say that the evaluation is quite credible. If people have bothered to give their opinion when they've done well with the business, is that it works.
You know that we don't usually stop to set reviews when they are positive and we usually do it only if we've had a problem or issue...
This Costumes is included in the category of Pet store.





Helpful and friendly staff





Little overpriced, store was clean and staff friendly. Warning to those with cat allergies, they have kittens running around. My son is allergic to cat dander and was not feeling so good when we left.





Helpful friendly staff.















Friendly staff





Excellent





The staff is very friendly and knowledgeable. Great place to bring your dog for a bath! The staff kitties are sweet ❤










Very helpful and pleasant




















Lots of selection, store is always clean, staff always friendly and helpful.




















What can I say it's a pet store




















Always friendly and helpful.





Everything you could need for your pet and great customer service too.





Love this store










I have only used the dog wash and it is fantastic. The staff are great.










Very very negative atmosphere here today, bathed my dog and had to buy more shampoo which was no problem. But girl at the till was quite condescending But really cold and unwelcoming, don't know what their problem was today but I can spend my money up the valley that's fine





Friendly and knowledgeable





Great Treats For All Of Our Pets. Knowledgeable, Friendly Staff????





Friendly and helpful





Has everything pet related and has great staff.










Great products bought some spray for cat markings and a scratching post my cat utilizes lol





One stop shop for all your pets needs!










Awesome service





One of the best places that I have taking my black Lab to get his nails and to have his bath they are very friendly to those who are interested come down to see for yourself ty to all who care you're welcome xo





Great customer service ????





Friendly and knowledgeable staff, they have everything you've ever wanted for your favorite family members here.





Good selection and well stocked. Depending who is on shift, sometimes in attentive. I was ignored for quite a while as I wandered around looking for something. I deliberately waited to see if anyone would ask if I needed help. This was on 2 out of 4 occasions. The Manager was present.










Great service! From Ash & Kaiser





The store associates are very kind and helpful. They offer a dog spa for cuts & grooming. The location is a bit small, bur they are able to order items in for you if you are looking for larger quantities or a particular item.










The girls that work there no people scales.. They look like someone had run over there foot.. Snobby type look





Friendly helpful staff.





They carry a wide selection of pet food and accessories ,have reward system free bag after so many not on all brands some fish and other critters from time to time .





They have pet food but not human food minus 1 star










So great and helpful. Always have smiles on their faces.





Awesome job ladies tnx so much keep up the good work





The staff are knowledgeable and caring. How they remember us every time we go in still blows my mind.





Good helpful










Wonderfully stocked with excellently priced foods. Almost everyone I met was so nice, and willing to help. Very clean. Felt safe and secure. My dog loved the treats we bought from them and will definitely return again and again





If you love small pets this is a place to go when you're up there and Digby





Nice selection good service





I love our local Pet Valu store. The staff are not only friendly and accommodating, they are knowledgeable as well. This location is clean, organized and well stocked...not to mention the have some of the sweetest four legged friends that live on site.





The staff are super friendly...great people!















I want to give a 5 star rating, staff are friendly and helpful. But prices are a bit on the expensive side.





Great pet store with very well trained staff, they care very much about the nutrition of your pet and will always suggest the best food for your pet they can.





The staff are amazing and extremely helpful, especially when you are trying to give your 100lb lab a bath ????????





Very friendly knowledgeable staff. Had everything we were looking for same price as bigger cities.










Loved their service










Awesome service. Great pet food, products and services!










Had just what I was searching for, cat bubbles! Nice service, very familiar on the type of pet food I wanted. Plus I found out that they do nail trimming! Cheaper than the Vet!










I went to Pet Value this morning and used the Doggie Wash there. It is roomy and well stocked with fluffy towels and an air dryer. So much easier than doing it at home. The staff is very helpful in suggesting products which is extremely helpful with my senior doggo.










Great people, great selection!




















Done dealing with this location. Try and try to order my food and it never comes in. Excuse after excuse that it's not in stock in the warehouse. Yet Port Colborne has it in stock on the shelf and I never have to order. Also. Not a fan of creepy guy that works here that always tries to talk to my wife...




















Very nice local pet store love the dog grooming station and the humble expertise.





Great staff, good products and dog baths!















I like the owner he was helpful in getting me in the right direction. Exspecially at this time period





I liked my experience there, quick, and to the point. But worthy of a browse my next visit. They had the 30 +"XXL size collar for my large dog and the leash is super comfy on the hand.





The staff at petvalu is so kind. They're so sweet to animals, and my daughter. They have a great selection, and the staff is very knowledgeable!





Always receive great service from the team at Pet Valu





Just great people loving animals. ????????????





Super knowledgable staff





Staff was extremely helpful in helping me make a purchase for my puppy.





That have made a return customer out of me See you again soon!





Pricey... You pay for premium quality pet food.




















Excellent staff - always willing to help. Extremely well stocked store for such a small city like Elliot Lake.





Really nice folks to deal with.

























Now Carrie's RAW food for our pups










The staff is friendly and very knowledgeable





Very caring staff.










Excellent customer service from Ellie, as always.





good place to get pet supplies, haven't been there in awhile though. i wouldn't go there for anything that you can get at any other store though,, i remember it being kinda expensive

























great place to get all your animals needs and want and the employee are very nice there





great customer service!!!





Friendly place!





Got a lesson on training my new puppy. Service was great. Thanks










The clerk was optimistic and full of life and very helpful , after my purchase ,I was about to leave .. the thought of how courteous she"clerk" was I turned around and bought a coffee mug at a pet store HaHaHa





While the store is nice and kept clean the "new" dog washes are terrible. The shampoos were insanely watered down to the point of one of them being just water. Both of the baths must use the same water source since when you run both, water pressure drops dramatically and the hot water goes ice cold. The blow dryers use cold air which does not dry them properly and both of them are broken. The one has a part broken off which makes it eject from the wall and the other the nozzle is not attached properly and has copper wire that scratches you when you try to use it. It is a nice service to have but I recommend going to a different pet valu to do your dog washing.





Great place to get pet supplies, but they hardly have any fish





Friendly and helpfull





Staff is amazing and knowledgeable. My dog loves going into the store to visit Kendra. He just loves her.





Good value.





Love the treats for the dogs there




















Always treated well here. Very nice staff.





Great place to give your dog a bath...sometimes they give your pup a treat, sometimes they don't.





I have always gotten everything I've wanted either from what they already have in store or what I've ordered for them that is on their website





awesome staff. i went there with my kitty louie and miranda was working, louie was really nervous and she was so understanding and still loved him to death, we took some pictures for his instagram @_louie.charlie_ and overall it was 10/10. and louie is very happy with what he got!





Great Service with everything you need for your pets















Very friendly, knowledgeable and helpful staff. Always feel confident getting supplies for my dog and cat there...





Good





Very knowledgeable and helpful staff and super frendly










My pup and I love love love this place everyone is so friendly and it’s just a great experience!!!










It's very unfortunate that, as described by PV Head office as a 'miscommunication', that circumstances still prevail with defamation of personal character and a local rescue and sanctuary.





Very knowledgeable and helpful. If they don't have what you need in stock they will order it in for you.





Always helpful staff!





Friendly staff , very helpful





Very friendly knowledgeable walked me around the store for items required





Bought claw caps for my cat so she can stop scratching/ruining things with her back claws when she jumps up onto/off of things, only had the small size of them so I had to return them, very easy return and the woman who works there offered to order me a different size/colour which was very nice















Friendly staff very helpful










Great place get all your pets needs















Anything you ever want is there!





Love those lady there she was very helpful with my animals















Never has superworms or crickets smh





Usually a great experience minus the few times where our info has been confused (collecting towards a free bag of food) but overall most of the staff is super!!





The prices for anything on the top shelf is too hard to see. The only good part of my visit was the decent priced cat litter but everything else i looked at was way over priced. It was also very difficult to find a staff member to help me.





Great service. Given some great tips for our new puppy as well as a better quality food for less money that also is part of a rewards program.





Excellent staff, friendly, always caring and helpful. Takes the time to know their fuzzy customers. Excellent selection of quality products. Thankful for this wonderful pet store in our smaller town.





I was blown away when I walked into this store, doesn't look like much from the outside but man is it neat and clean on the inside. Im so accustomed to pet stores looking and smelling trashy that this one caught me off guard. I took my dogs to get washed and the self wash cost $10 + tax which included a treat and shampoo. They provided you with towels and their washing station came with a hug tub and a blower. Highly recommend!!!





Friendly helpful staff










Good





very helpful and efficient in issuing a dog license for us










Not bad for Elliot Lake





Great selection friendly people





Friendly, knowledgeable service. Decent in-store inventory





Amazing service! Had an answer for all my questions.















Staff is well informed about pet behaviour, nutrition, and training tips! Are always helpful and thoughtful with owners and pets; They always go above and beyond their job expectations, and are genuinely concerned for your pet if there is a problem!





Always helpful, friendly.





It's difficult to find our dogs Merrick lamb and sweet potato. This outlet mostly has it in stock. Staff are friendly and knowledgeable. Staying open late is a huge bonus!





Very nice friendly service.




















I wuz looking forward to going into this location and purchase myself a pet. But to my disappointment they only had one small rodent and a few Chinese fighting fish.





The go to store in Fort Erie for all you pet needs. The owner is very kind and they have anything you'd need for your pets





Great place friendly people





Thank you Jacks for helping me pick out toys for Titus!! You are so knowledeable and kind. Will be back again!





Very good pet food




















They are helpful. They ask how they can help you. They offer help to bring stuff to your vehicle. Nice place.





I love this store. The staff in this store are very knowledgeable, extremely friendly, and always offer to carry me purchases to our car. Kendra is the best pet store staff member I have ever dealt with in Elliot Lake. I went into pet value in Espanola, I needed cat food, I left the store, the young man was a smart alec, so I left, and went home to Pet Value in Elliot Lake. There are 3 pet stores in Elliot Lake, I will only buy from Pet Value. Thank you, Kendra, and all staff, I have would never change.





Always great customer service. Just a little pricey so we don't shop here as much as we could.





They always have everything I need for my precious fur baby, and it's always fresh and of the highest quality !





We went in for a beta fish and found some of the most beautiful bettas i have ever seen! Friendly service and great hours! We came in at 8:30 pm.










Excellent friendly staff and quality products sold here. They even take very good care of the betta fish that they have for sale!





The place is clean and organized and Ataff are helpful and courteous










Great store for my Guido





Knowledgeable





Wonderful ladies





Friendly staff and very helpful





Pretty good variety considering it's in Estevan. Only thing they didn't offer was spiked collars ...





Pet food limited pretty much to Store brand. Have stopped shopping here and going out of town now for better choice.

























Very helpful and friendly staff found exactly what we were looking for great experience





Helpful staff










I tried to hold off on writing a review but it's time to save everyone the headache. If you need something quick and just walk in off the street, this store is fine. But don't try to do anything complicated. Don't online order. Don't even call, to be honest. Unless in you're in for a headache. I ordered cat food, dog food, and litter online for pick up and they said they had everything put aside for me, except the litter wasn't going to be in for a week due to special order. Which was fine. They said to return the call if I still want it and they'd order it asap. I returned the call and had probably a 10 minute conversation with a lady. She kept telling me my litter was special order and I kept repeating "yes, I know, I am calling to confirm it's being ordered". Just wasn't getting it and then said "I have a line up" and acted as if I was the one who wasn't getting it. The lady who called me had called from home I guess, wasn't in the store, and it wasn't communicated to the staff at the time that I called. Once I got off the phone, within an hour I got a call that my order was ready for pick up. I called back because I was confused and they said yep everything is here, I asked about litter, they said yep everything. Then I asked them to double check - and litter wasn't there. As I suspected. So irritating. I asked if I could just come in for my order next week and maybe pick up litter and food on same day. They said my order would stay put aside and to come whenever. I go in the next week and my dog food wasn't here. They said "she must of sold it", but no note was left to indicate so and nothing was communicated in terms of if another bag was being ordered. Long story short, if you're going to sell products out of an online order, you should prepare an excuse or something and share it with your staff so I'm not standing in the store super confused. It's a hard dog food so find so after calling every pet store from Fort Erie to Welland, I finally found a bag of the food. I've just lost my patience at this point. The communication is just brutal. Save yourself the headache - just go in and get whatever is on the shelf.





Always, always so very helpful. A hometown favorite.















Awesome customer service










A great place for all your pet needs.





Love the massive selection of kitty food.





The staff are all so friendly and so very helpful! And the the prices are competitive also!





Dog grooming very well done.





Very helpful and friendly staff





Always friendly





Best self wash station I've ever seen or used!!















Good service but very expensive





Very polite staff always running to help it's the only pet store I shop in in Fort Erie





Clean love the birds and fish

























Love it works are amazing and helpful










Great





Meets basic pet needs. Small chain store










Took Lola for Bath only 10 dollars and tax...nice staff





Fast courteous service! Very knowledgeable and helpful staff. Appreciated the fact that the staff did not try to sell me something that I did not need. Very honest!















Friendly staff and very helpful




















Great staff. They are well trained, polite and helpful.










Ok





Always helpful staff and good amount of inventory.













































Got Dog supplies while away from regular pet value





Good selection




















The employees here are knowledgeable, friendly, and the resident cats are so darn cute. The indoor dog wash is so convenient, user/pet friendly, and very reasonably priced.















Love Pet Valu! The employees are so friendly! Great service too! Great for all my pets needs!





Everything your pet needs and grooming too.





My Husband went to buy Dog food and understandable in this time of the Covid-19 wasn't allowed in the store but when he didn't know the exact name of the dog food but was able to tell them exactly where it was in the store they told him he had to look it up on line before they could help him. When I called to ask why they couldn't just bring out a few bags to see if one of them may be the correct one the owner just argued with me and then hung up on me obviously not very professional and shouldn't be in the business where she deals with the public. We had to go to another pet store and buy food our dog has never had because of the unprofessionalism of the staff at Pet Value.





I like this store the staff is knowlegable saves me money I just wish they had more of a small animal selection















Was grate, Got my dog's nails done thang you ????????





Work wise, they dont like to hire other race except their own kind.










The staff that work here are very knowledgeable! And super friendly.










They are very nice and helpful plus it's nice to see the cats they adopted around the store.















Great place to shop for your pet.





Friendly staff pretty well everytime I go in there.










A very pleasant place to shop for pet supplies. Wide variety of goods and prices were reasonable.















Place is great super friendly staff





Very good selection of pet food. Has the cutest hoodies for dogs. A bit pricey but lots of items to choose from.






























Great customer service the staff advice me about a Hemp oil for my little dog shedding problem and it was fantastic. No more crazy shedding thanks





Staff is friendly and knowledgeable, variety of pet food etc










Excellent customer service helped me find everything I needed for my bunny!





Great service





Really informative customer service.















Great staff very good service





Horrible service, went into Pet Valu Elliot Lake looking for a large bird cage. Had zero help from staff and even less help from the manager who was in fact in the store but would not come talk to me. Last time I will waste my time there and will make time to travel elsewhere where my business will be appreciated. Would give LESS than one star if it was an option.










Clean, pleasant staff lots of selection










Did a wonderful job very nice job















Lovely place.










Great selection quality and friendly people !





Great place for all your pet needs!





Love the staff .










They have a $10 dog bath station open to the public. Very well done. Easy to use and wash your pet. Towels and shampoos provided.





Helpful staff





Love pet value. Charlie keeps her store in great condition and she's also super friendly. So are all of her staff!!





Knowledgeable and friendly staff but I find the prices pretty high which I know the staff do not control but it still can put a dent in your pocket





Friendly and helpful





Had good deals. Washing dogs there is very easy and cheap





They offer to order if you don't find what you want.





Super friendly staff always willing to help an offer you information on your products that you're looking at prices vary it all depends on what you're looking for at that specific time










Great place and so close










They either always have what I need or order it in. The variety is great! All my fur babies get what they need and their favorite treats.















Take your time when you come here to flip through the vast selection.





Always excellent service





They are always good and helpful.





This store has a wide variety of supplies and food. They had a couple of kittens tonight, but sometimes have none, depending on if they have some from the local shelter. There were three fish and some (algae) for sale, plus lots of frozen rodents. I personally find this location has less than the frozen raw food than the one in Greenwood, but perhaps they will order it if you request it. Our dog loves it when we give her a bath here!





Well stocked store. Great staff





Very friendly staff and clean well maintained





All the same.





They are ALWAYS friendly/polite & helpful. Like, they will help you to find what you need, discuss items with you if need be & will help you to carry out your purchases if you need that as well! That's great service! I find that it's easier for me to get the items I need for my pets here, than trying to get them from a bigger store like Walmart. Better customer service by far!!!















Very helpful and good suggestions. Awesome dog wash!!















The people that wirk here are great. They remember your pets names

























Olivia was extremely helpful and friendly










Great store, have everything that I needed for my daughter's hamster. The staff was very friendly aswell










Charlee is amazing! I came in this afternoon to buy Raw for my Doberman. I accidentally locked my keys and phone in my car. Charlee offered to give me a ride home to get my spare key! She is so kind! This is not the kind of service you see these days. I really appreciate your kindness. It definitely made my weekend :)










Always friendly staff that know about pets and their products.





I called your store tonight and was told "open till 9 pm". I drive through a blizzard to get rabbit food, and get here at 7:50 pm. Store is all locked up. An hour to drive home and a hungry bunny. Thanks a lot. I would have just driven to Yarmouth store, if I knew you couldn't be relied on. Two thumbs down.










Love the do it yourself pet wash!!















Very helpful pleasant staff















Great people and a great store ????















Friendly staff and my dog loved her bath





Awesome, knowledgeable staff. Always kind to Macgregor and other "shopping" pets.










Staff are friendly and know what we need. Just went for dog food today





Love this place. Great selection of everything for all types of animals including reptiles





Staff is so helpful





It seems the manager of this store has decided that all rescues who obtain donated dog food (it is expired so they cannot sell it) unless they have a government registered rescue. I do know here in Ontario this is NOT a requirement, so why here? And maybe only one rescue in particular.... The backbiting that goes on in the rescue world is nasty. But I have to admit I've never seen a store get into it. So I will personally BOYCOTTING ALL PETVALUE STORES UNTIL THIS IS CORRECTED. Needless to say social media is very watchful...... Three days later I get a response from the store saying oops no, PetValue does NOT require any of the requirements SET OUT IN WRITING TO A RESCUE were incorrect. But guess what? They STILL REFUSE TO SUPPORT THE RESCUE. There are a lot of witches involved in rescue that their SOLE purpose is to make themselves look good. They are the ones that cause all sorts of problems for rescues they know nothing about. Spread rumours, speak I'll of the owner(s), board whatever for their own personal satisfaction of hurting someone. This is exactly what has happened here. And I will be taking it up with head office. People like this need to be STOPPED. Enough is enough. We are here for the ANIMALS, not you or anyone else. Disgusting!





Was served by Jen at Pet Valu today. She is an outstanding employee with an extensive knowledge base. She efficiently and pleasantly guided me to the dog food she felt was best for our dog's specific health situation. Thank you!! I am confident in her recommendations.





Staff was super helpful and had great product knowledge. Picked up all the speciality items I needed.???? Thank you to the sweet young lady that served me today





They have a huge selection of items for your pets and they have very friendly staff




















Had what I needed





Very helpful staff. Good selection of products. The dog wash bay is awesome.





Its great to support local and great customer service too! Always have what I need to keep the family fur babies happy! Always offer to assist taking your heavier purchases out to your vehicle as well. Always helpful, the way it used to be. They also support our local humane society as well. Will continue supporting them over Walmart any day!










They were very helpful.





The young girl was a great help










They always call when they have received a shipment of blue horned worms! Always smiling and happy. Also very knowledgeable staff that can provide information and assistance to take care of our 4 legged family members ????










They really need customer service training. Not impressed with the attitude of the workers





Lady working the front was awesome, cery kind, helpful, you should be happy to have her as an employee.















I won't be back to this store. Customer service was horrible. My husband tried to ask an employee about harnesses, as we have been considering using one on our dog. The employee treated him like his query was stupid and began speaking to someone else. Not a good way to get my money, that's for sure.





We always stop here to give our Athena a bath on our way from Alaska to our home in Florida. The staff are always friendly and helpful. The self dog wash area is clean and so convenient. She gets a treat afterwards and today hot to visit with a cute grey kitty. ????





Great










Very Good service










Absolutely wonderful customer service. Their online shopping comes directly to my home....AND NO CARRYING HEAVY KITTY LITTER...YAAAA...love you all..will shop here for their products faithfully. Caveat about Ultra Performatrim cat food. It took 4 cats from having hair to having glossy, luxuriant FUR. Thank you.





As at all the Pet Value stores I've visited, the staff is very helpful and friendly. We travel a lot with three dogs and always look for a Pet Valu because of their great staff and vast inventory of pet supplies.





Lots of good products





Good value...best place for good cat litter





If you go and use the dog wash, youll be very disappointed. There is another review on this page for the same issues. The dog shampoo is EXTREMELY watered down and a light green color. I have been using dog wash stations at various pet valus through the years and i can tell you what color and how thick each of those shampoos should be. I went into the shelves in the dog washing station and found ALL the shampoos were watered down and a light green color. I had to grab an unopened one and mix it myself. This is also an issue because my dog reacts to certain shampoos and mixtures and now Pet valu cannot guarantee me what product i am using. The central vac dryer on the right works perfectly fine but the one on the left has an issue with the nozzle staying into place which is taped and has copperwire coming out of it! No issues with the store or staff but i would rather drive the 20+ minutes to another petvalu than ever go back here in hopes they changed.










All your pet's needs. The grooming lady in there is excellent.










Went to buy my daughter a fishy for her room, and we decided to get a betta! Many to choose from plus a great variety of accessories for the tank as well as food and supplements!





Great place





Could use a little more fish tank products on hand.. light.. filters..





Called and asked if I could bring my 2 dogs in for a bath at 7:30. Spoke with kayla and she said yes and reminded me that they close at 8pm. I arrived 10 minutes early with my 2 dogs and child and was told by kayla and cathy that the bath closes in a few minutes!! This was the reason why I called, to double check before venturing out. The staff was unfriendly and rude. Its unfortunate when people don't want to do their job, or even apologize for giving out the wrong info. We will be taking our business elsewhere. Do not waste your money or effort going here.










They actually put effort into finding a reason to not give us a free bag of dog food with our punch card, wont be buying from them again!















Friendly staff. They get to know their customers two and four footed.





Love them lol










They know what we need, order our Beardies worms from out of town and simply take care of their customers ????















Sunday may 5th my 3 kids and our big baby of the family (our rottweiler) walked over to use the pet bath.. we arrived at least 30 minutes before the store closed and the lady working said it was to late as they were closing soon and she'd have to clean the tubs out if we bathed our pup. Realistically it would've have taken us 30+ minutes to bath her. No where does it say or advertise that you must arrive or the bath is closed at a certain time. This was a huge let down and it true seemed like the lady just didn't want to do her job. We hardly got a foot in the store before she said it's to late.





Staff is the best very helpful ????





AMAZING PEOPLE




















Must remind staff to reorder the pet food of your choice. Twice the regular food I buy has been sold out.










Would like to be able to get ahold of the owner/manager of this store after how I was treated and threatened in there by one of the employees friends





Wonderful customer service.















Great friendly service










Great staff, always helpful





Very friendly customer service and good to explain things.





Staff is helpful and pleasant













































Love the staff, they are friendly and knowledgable





Clean















Very friendly helpful staff. Great selection of everything for your pets.










Needs better staff. No knolage of dog food. Just wants to sell broken bags of dog food















Always a pleasant experience. Staff always helpful.





Always helpful. Use these guys instead of buying from soulless walmart. Go say Hi to the cats.










Expensive!




