Reviews of Staples (Costumes)

Moose

Always find what you are looking for here

longboardguy

Was not impressed with this staples ordered something online was suppose to ship from this store in one business day took over a week to get it and they tossed it on the front door without a knock. Wasn't packaged properly and the customer service is some of the worst only next to purolator in this town!

gary mccarthy

I went there to exchange/return a defective product. There was none in stock so I was given a refund. No problem. I was told I could go to a kiosk they had in the store and order online and have it delivered to the store. (Apparently staff are unable to do this.) I go to the kiosk and find myself standing in front of a LARGE monitor in the main aisle of the store. As I input the required personal information it is coming up on the monitor for anyone in the main aisle or even anyone outside looking in the window to see. Ironically there's a small icon on the screen that says my information is secure. lol I talked to a staff member that it should be mentioned to a manager to possibly relocate or somehow ensure privacy.( i.e. A small screen.) I was informed only head office could make this decision. So, I came home and ordered it online which means I can't get it delivered to Staples only to my home address. The good news is that if I'm having to order online anyway, I'm not limited to shopping at Staples although I prefer to spend my money locally.

Kyle Cameron

Products offered, prices and customer service typical of franchise. Good central location with decent sized building for community.

kn

Okay spot to get low-end office equipment, customer service is average.

Varghese P Jacob

Great store and wonderful staff

Madi George

The manager with the red/ brown curly hair is rude to customers & employees in front of customers talking down to staff it was disgusting to watch ,

K Gregg

Quick and fairly polite, but was sent to wrong area with little explanation, then was helped by a semi-condecending young women who printed off my item only to THEN tell me had I gone to the other area (further down) I could have helped myself for a fraction of the price. I paid 2.50 to print off a single sheet of paper. Not very impressed, really hoping for better service next time.

FAYZL

CUSTOMER SERVICE WAS NOT GOOD, THE INDIAN GUY THAT I ASKED FOR HELP DIDN'T KNOW MUCH OF WHAT I WAS ASKING, SO I TALKED TO THE MANAGER WHOM WAS CLOSE TO ME AND IT SEEMED LIKE SHE WAS GIVING MA SOME KIND OF ATTITUDE WHICH WAS REALLY RUDE, I WOULD NOT RECOMMEND THIS PLACE.

Rebecca Moore

Staff are typically pretty helpful and kind!

Yukon Jack

Customer service is always exceptional. Store is very organized and there are lots of gadgets and office/ classroom supplies to browse through.

Brad Ingram

I bought a chromebook less then 3 months ago and it won't charge or turn on anymore. I brought it back to Staples yesterday and I was told it would be shipped to Acer Burnaby where it would be fixed or replaced. I got a call today saying it would not be shipped and I have to pay for shipping. This company has no customer service and they will now also lose my printing business as well. A few $100 in the last year. Do not shop here or deal with these people. I am a 42 year McMurray resident and I have never had a product that was not handled by or replaced when broken in such new condition. NEVER SHOP HERE.

Grant Wallin

This a business service, store that also sells to individuals. I found store staff willing to help. Often I have just broused to see if their are shelf sales, and that's fine, too

North Star FPV

Friendly and helpful

Shanta& Rajkumar

Love this store. Variety of collection. Steps away from Canadian Tire, Walmart, Rona and other stores. Staffs are very friendly, knowledgeable and helpful. Bought HD for MacBook. It took sometime for staffs to bring the product from storage. So many staffs offered help during wait time. Product price is reasonable. There are parking including disables parking, for customers. Store is neat and clean. Recommend others to try this store.

Geoffrey Bishop

Service as expected!

Ed T (Gene)

Horrible customer service and poor stock. “What the website says we have for stock has nothing to do with us” Not stepping foot in that store ever again.

Shalom McIntyre

Horrible customer service. Horrible response time. Horrible attitudes. And good luck trying to get a hold of someone on the phone.

Brett Chandler

Clean, well-organized, great staff

Leviticus

Barely has anything you need. Not recommended. If they do have stuff it's overpriced, and it's pretty dirty in there.

Shadow (Team Navoa)

Went there to print a few things from my email. Internet connection was SO slow that I ended up paying almost $20 for something that could have been done in less than 5 mins. They charge .30 cents a minute for internet use. I printed 6 pages which cost $1 each. $6 for print and the rest was just for waiting for the files to download. ugh.

Thomas M

can definitely confirm that the manager here doesn't know much at all about computers. Didn't know that Chromebooks have their own OS, and was rather rude, Dunder Mifflin is a WAY better business.

Matthew Lewis

Generally very helpful and friendly staff, but the computer department is a tad too pushy.

UwU

Very helpful staff!

Rhonda Kolcun

Excellent service!!!!!

Shane Hurley

Its a Staples. Staff are friendly, when you can find one.

rickandmortyfan 649

What is there to say. They have everything you need AND some very cool stuff.

Sarah Honey

I've always received very attentive service here, and the prices on school supplies are actually comparable if not equal to Wal-Mart's prices. It's worth the stop for better quality in my opinion. Also, the washrooms are really nice (key required).

Michél Nunes

Always friendly.

Iain MacLeod

It’s a Staples.

Tariq Azeem

Kind and friendly staff. I visited the Copy and Print Center and received good help from the staff.

Murray Daley

Great prices great staff vẻry clean store.

Lara

Friendly staff ! I bought my new iPad here and the staff gave me a detailed review about everything. Would recommend

Eveline Ironside

Good

Jessica Vo

Very good

Andrew Woodcock

Great service

colourful64 able

Worst service.... I'd rather wait and do my business at staples in edmonton.. Cashier (alaine?) most ignorant I have ever met.. You will notice she is much better to men than women

Jaclyn Killins

Everyone is great at this store. Please make sure your restrooms are functional as I was unable to make use of them today due to some kind of door code malfunction or something. Pregnant people exist and are sometimes in a lot of discomfort and need to know the stores they go in have restrooms. The staff member i asked seemed to feel really bad. I would have been able to shop longer and buy more but had to rush out to find another bathroom. This is uncomfortable. I hope the staff have a rest room.

AdS

Staple was good and spaced for Covid standards but the selection was just not there. Using the staples website to identify what was in stock for quick pick-up was a waste of time as the web page was not updated. Also ...when I say I'm ok and don't need assistance, please don't follow me around the store.

Joe Pyrczak

Always helpful staff

Neil Ripplinger

Lots of selection And knowledgeable staff.

Dylan Soo

For all your office needs. Friendly service and good selection of items.

Tegan Letang

Good customer service and good selection. Online ordering and pickup work well.

Ken P.

Staples, where to go to get paper and things related

Quin Amorim

Never had any issues, and always lots of parking. The staff is very helpful and even knowledgeable about computers

Matthew Draganiuk

50/50

Shiner Haze

If you don't have it... Don't display it in yer store. Waste my time... Again.

Foto Gini

Always good to print something fast or making copies. Friendly staff.

Thomas J.

Took them half an hour to FedEx a package.

Ahaz Grant

Morgan at the purolator/copy center was very helpful and pleasant to deal with. Thank you!

David Yule

Good stock levels

Bromley Barron

They have no staff working.

Granden and Myra Bertrand

We enjoy the Cranbrook staples. A good selection and some great deals if you look around. Staff are friendly and knowledgeable. The print center is a quick and easy way to get all your personal printing needs taken care of.

Bob Lavendar

Worst shopping experience ever. We ordered online. got an email that our items where ready for pickup, when we arrived at the store they did not have 2/3th of the order available. I then opted for replacement options and payed those by credit card. In the end we got charged DOUBLE so both for the products that did not arrive and those we bought at the store. We are still trying to get our money back but have over 10 hours clocked on the chat and phone with their so called customer service. absolute disaster, criminally so almost.

Lance Soderstrom

Terrible service, unfriendly staff. Total joke

Kora Carlson

Good staff, decent selection

Métal Louis

The manager Kim was so informative and I could tell she was looking to train the right employees to help the company grow!! If you need a job apply at Staples in Quesnel!!

Devon L

Good luck getting any help, they are to busy standing around talking to each other, managers included

Debra Dowson

They have so many different colors of office or school supplies.

Tracy Draper

Employee(everret) was very rude..when we asked for help with the fax machine

Hans Dekkers

We go here for virtually all our business needs. Excellent service, and easy to replace purchases if they happened to be less than optimum. Been using them as a supplier for 10+ years.

Caryl

Got my new device early as I expected, staffs are very helpful and they gave me options to choose from.

Anton Berger

It's a Staples, it has office supplies. Same as any other Staples outlet.

Steve Thibeault

someone needs to answer the phone I called 6 times over 3 days and only once did someone answer

Wendy Mckee

Waited an hour to pick up laptop only 1 tech on a little long for just a pick up

Rajpal Virk

Good place

andre gingras

Service really good. Clerk very helpful and knew what he was talking about.

Jenifer Davidson

Meh service is alright

Pankaj Kumar

It is awesome store to stop, have a look and shop, very nice staff and cooperative. Love the different promotional stuff that they carry throughout the whole year.

Bee mirza

Good place for electronic items supplies printing photocopies office supplies and much more. price bit high, good customer service sales associates around to assist you. But some time shortage of staff in printing section. Free parking free handicap parking and handicap access. No piblisc washrooms they dont deliver st home even if you buy online you have to pickup from store.

Brian Ursulak

Fast service

Derek Jackson

As far as a staples store go it's very standard. Good selection and clean. Staff I met was friendly and professional.

Egg

They didn't have staples 3 months later, still no staples. 11 months later, they had 2 packages.

Lisa Ryder

Has knowledgeable staff that helped beyond just making the sale! Good job!

Garrett Elsasser

Great store in theory. The staff are friendly and will ask you I'd they can assist. They're on the ball. However, once you find that special item especially electronics...well, be prepared for it to be out of stock for months. (I attempted to pick up a monitor, laptop, gaming tower and even a mouse...) With not one success.

Carter “ToppingSea7” ofthesea

Very nice staff

Victoria Ganace

love staples and the products there. however I feel like as if their staff not so much .. they are not willing to help you

Shirlee paul

Quik

Miltra Antony

The fastest way to find office stuffs, parcel services are open till 4 and really good service

Michael Adelure

Well stocked for my mini home office needs

Kolin S. Murray

I had a frustrating experience ordering an item online for in store pickup. The order was canceled by Staples without explanation. When I came to the store to search for an alternative product instead, I found out that my order had been canceled because they could not find the product in stock despite being listed as in stock on the website. When they checked again, they found it! I have had excellent service at the copy and print center, where staff were helpful, knowledgeable, and did a great job of my small color printing and binding order while I waited.

Norman Payne

Helpful and knowledgeable staff. Good inventory.

Éric LU

handy shop to pick up IT stuff you need right away even price is not the best

Carpet Guru

Has what you need....customer service was great

Parth Patel

Staples, Whitehorse is one of the best place to purchase all basic stuff. Service from the Store team is very Helpful and supportive. Huge Thank to the Staples team and Store.

Just Canadian

Eric is always helpful and knows his stuff. Always get the best service when I'm there.

KJ F

Always sold out of the sale items and them they offer you the next best more expensive thing, like it is intentional.

Rhye_guy

I had 4 people ask me if I needed help in the span in a minute while looking at headphones. I don't know if they thought I was stealing or fishing for a commission but it was an effective way to chase me out the store.

Linda Fuller

Great place. Go there all the time.

Jereme Forman

They have friendly service in the store and decent prices . I found alot of stuff i want i need to order of the internet as they dont stock it.

Rosie Friesen (Rosie)

I love their liquor armour treatment for my phone!

Darren Thomas

Reasonably well stocked and competent friendly staff.

Taykoe

Bought my laptop here

stephen joy

I showed up with only 15 minutes before they were going to close and they did a bunch of printing for me anyway. Awesome!

Carl Sarfi (Preacher Man)

I appreciate the service and attention to my needs when I come into the store. Staff has always been friendly! The online tech service is something high highly recommend. Saves travel, time and money!

martin torres ruiz

Nice place to buy some technology

Jason Michael

Very good

Greg Igbodudu

Great customer service.

Drew Shat

The amount of workers present at the store you'd think they could open more than one register when the store is full.

soulaimane elbouzakri

Thank you Colbie for your help and assistance you are amazing, my laptop it's fixed...

Crystal Reid

Staff here are very friendly. They greet you the instant you walk in the door. They also have a lot of people on the floor to help you find items.

Kelly Le

I wanted to write a review since I had exceptional service at this Staples in Whitehorse, Yukon Territories. Inder in the printing department went above and beyond to help us get some documents printed and deliver it to the appropriate location for a time sensitive project. We are not a local company to the area and could not send the documents to Whitehorse before the deadline, so we used Staples printing centre and they were so great and did everything in a quick turnaround time. Thank you so much for helping us with this task Inder!

Olive Yu-asensi

Some staff here would actually help you...all office needs are available!

Mark Driessen

Vary helpful

Philippe Giroux

I just like to secretly go there and sanitize all the tablets. I know it's weird.

Tracy Grant

Good deals and good quality merchandise

Morgan Chenier

It's a staples. Lots of out of stock items.

Dylan Prostler

I'm sorry ib k

Manik Gupta

It was good.

Robyn Duffy-Toner

Empty, sad, bleak.

Cameron Carew

Went in to get prints. Lady told me to leave the copies and come back the next day at noon. Came back the next day and they were not finished. The print lady was helpful however and finished them while I waited.

May Whynot

It was very nice. Very polite employees

Michael Parr

Attentive employees who are available to assist when you need it.

Drew Wilson

We did a curbside pick-up which turned into going in the store. A good experience though, it was nice to have some explanation on the warranty program

Ayan Mohamed

Sales associates are so helpful and happily answer all your questions.. Especially Rosel she gave me the best customer service experience.. First time shopping at staples and now will be a loyal customer

Family Dogbe

Found everything I needed for back to school!!!

CVT-FNG X

Staples is well stocked and customer service seems good.

Wood Buffalo Satellite & Antenna

Staff could use some personality

zaki hassan

Very good

david dibbs

If you like waiting a really long time for customer service or for them not to label products properly as in no pricing and not using out of stock stickers then this is the place for you!

Terrence Sevenson

Wish there was an alternative.

Kalman Baranyi

Very helpful and friendly

David Killick

Friendly. Eager to help. Thx

kamran abbasi

Terrible store manager!

B.E.J.

By far the most under trained and rude staff I have ever come across, hands down. It's best to just wait for any other business to open up for what you may need if you'd like to keep your sanity.

Drew H

Went down with my mom after christmas 2013 to purchase a new computer desk. After looking around and then waiting patiently for one of the staff to be free to help us, we decided to purchase a 200.00 desk and a matching 170.00 table/shelf set. It is important to note that while looking we noticed that the desk we were going to choose had two copies built on the display floor, and there was only 1 unopened box at the time of purchase. We were driving the Corolla and learned that the Staples in Fort McMurray is the ONLY STAPLES IN CANADA that doesn't offer any delivery service...so we had to arrange to pick up our items in the next couple of days when we could borrow a truck. They assured us that this happened all the time and that they would put our objects in the back with our names on them. Over the next 2 days I attempt to call Customer Service/The Electronics/Furniture departments, and consistently I got no answer. 8, 10, 11, 1, 3....Doesn't matter when you call. Finally someone as customer service answers the phone and they say they will transfer me....the line goes dead. Finally on the third day after we paid almost 400.00 for a desk and table, I am able to return with a truck. I find a clerk in the furniture department, and I tell him my name and what desk and table I bought and that I am here to pick it up. For the next hour the clerk is randomly looking around the store...in the back, between shelves...etc. I begin to suspect the worst...that they didn't put my name on the desk at all and sold it to someone else. I asked if that could have happened and the clerk assured me that there was no way that could have happened. I suggested that he check the computer to see if there was any record of a transaction AFTER mine, where that desk was purchased....as there was only one box of it when I purchased mine...it would be natural to assume that if there was a transaction after mine then the store RESOLD product that they had already received payment for. Sure enough....The Fort McMurray Staples accepted payment from me for my desk and table on January 5th, and sold another copy of that desk to someone else on January 6th. I complained to the manager...naturally..and the clerk offered a suggestion. He said that earlier that very same day...he had built a second copy of that desk in the showroom, and that it was brand new out of the box and I could take it home as is. When I asked to see the desk he indicated he built earlier that very same day, he gestured to a built version of the desk on the display floor, which I recognized as one of the desks I saw on the floor 3 days prior when I purchased one. IN fact the display model even had dust on it...odd for something he indicated to a customer with a straight face he put together himself just hours earlier. If you enjoy being lied too, calling a phone number for assistance that will never be answered, not having the option of delivery, potentially having your product sold to someone else before you can pick it up, and waiting 15 minutes or more just for a sales rep to notice you need help...then this store is definitely the one for you!

Landon Nicholson

Employees are friendly, and helpful enough, although the self serve computers are very slow, unresponsive, and have a mind of there own leading to wasted time, and money. I will avoid going here from now on if possible.

Chadwick foster

great service.

Alexis Whitehead

Great service.

Gordon Moffatt

No help available and no products I was looking for. Will purchase at Amazon.

Roxanne Chiasson

Next to no customer service! Spent almost an hour doing my own research online comparing computers while in the store since absolutely no one showed up to help.

James Hruschak

Great service!

Total Taekwondo

Salespeople are like vultures and follow you around the store..

Lucky Braimoh

Great place to shop.

Laurel Perry

Staff helped me pick out a new office chair and it was on sale. Thanks! Staff were knowledgeable and helpful

Alan Duffy

One of the few places to go for office supplies, printers, etc..

Ryan Granberg

Pretty standard for staples. No one offered to help me.

Steve

It's a small Staples store with limited merchandise.

Danuta Boucher

I was very satisfied with the personal that help me with the computer. She was very nice and knowledgeable about . Thank you very much . I'm very satisfied Customer.

V P

Love our Staples. Keep checking for great deals.

Glasshousebc

Bought a sculpt keyboard... didn’t work, and since I’m out of town, thought it better to ring them and ask if this was a common occurrence with, hopefully, an easy fix... tried successive times to get through on their advertised number and no matter what option I chose, nothing happened ... the call would ring once on the specific line chosen then nothing... dead air. In this day and age, you’d expect someone to at least be able to answer the phone in the technology department.

Sadie North

They don’t answer the phone, tried several departments.

Jamie Thomas

Good quality item

Marvin Dyck

a great spot to get your electronics

Daniel Battley

Always helpful and friendly. Worth checking in when looking for electronics too!

nonduduzo maziya

Customer service was great ????

Michael Kriston

Good service

AJ DeSwart

Always stopping by. The team is awesome while they have helped me in finding great deals.

Robyn Mercer

Been waiting for over an hour to try and get my passport photo done, and staff looking at you doing nothing, absolutely horrible!!!

Jim Primeau

Angela checked me out, with a smile, and good spirit that motivates a soul to want to return.

Alexander Barger

Never get very good service there and not very knowledgeable staff. The staff does not know the products they sell. Make sure you know exactly what you're going in for.

Jerome Liow

It's a staples. Decent variety

Tom armstrong

People that may sell products, but don't know slot or don't give the time to ask questions before they take off on you. Thanks come back and say , did u find what I were looking for. And went to return two items and the cashier called another clerk, then a manager. And was only 2 printer cables. Poor customer service

Rundle

I understand why Amazon is killing them

Kevin MacPherson

Helpful people.

Russ RJD

Typical staples

제이데이비

Its a staples!

Michael Durocher

Excellent service and knowledge.

Leoul Tsegaye

Totally amazing all their electronics are awesome.

Howard Alaric

Needs a new manager doesn't treat customers very good or employees very well

Gregory Shaw

Clean, well stocked

Mimi Godin

Everything you would expect from a Staples store. Slightly difficult to get assistance from staff.

RoyMervyn60 Mervyn

Okay

George Jacob

Staples is Staples. Nothing new.

Mike Saline

Was welcomed upon entry and was given assistance with finding an item. The cashier could have been a little more engaged.

Kevin Martin

8 people working there (that I could see) and no one could be bothered to ask if i needed help. Too busy talking to each other. People wonder why Amazon is taking over the retail universe.

1 .2

I work at Canadian tire across the parking lot and while we are building back the store the head manager from staples where yelling at our gate security about staff parking in the lot, note that we park back along the end of rows and try not to interfere with anyone who is trying to shop at staples, well anyways he has threatened to tow people who park, it wouldn't be so bad but they only decided it was an issue as the snow is coming down and has caused us to park really far away in the cold. I'd think there would be some respect or understanding when one company is trying to rebuild after a devastating flood. . .

Indiana Torres

Always deliver good customer service and products.

Val Rommus Daemones

refuses to answer the phone and none of the employs know anything about computers.

Sharon Stegeman

Excellent service and professional advice from staff, friendly and welcoming atmosphere, and good variety and quality of products offered.

Tyler McGinnis

They have no products Samsung galaxy note 9 screen protection

Joseph

Service was always quite good here, no complaints.

Zamzam Mohamud

Love it ●~●

Terry Shaw

Shopping for a new laptop that is Win 11 compatible..The computer floor people are no knowledgeable enough to carry on a technical conversation..They think b.s. baffles brains

Bree Collinson

Very helpful

Samantha McGee

Helpful customer service while trying to figure out which ink cartridge I needed

Mr. Chris Wardman

Dwayne was very knowledgeable and efficient. Knew his printers and ink!

Apostle Adrian Collins Dedzoe

Cool

Jon Pedersen

Great customer service. Good selection and good prices

Wade Bears

The young man was very helpful And professional

PointingGaming

When you go to the store itself the staff are friendly and help a lot, but their service when you call to ask questions, is lacking. Aka no one ever answers and when they do they don't know anything about what your asking about.

Lisa Boucher

Helpful staff and good service . Printed off my QR covid code for me in minutes.

No ah

not good

Darrin Erwin

Watch for the sales!

Marc Grenier

Bad service

Dayne Cormier

Always good service but sometimes find it hard to navigate the store.

Leo Shaijan Peter

My dad bought me a laptop, since I had to learn from home and do my schoolwork. The Staples staff at Fort McMurray said that this laptop was a new one and they gave us a used laptop. From now on people should never buy anything from Staples because during the Covid-19 pandemic they are trying to cheat their customers and make a false profit. From now on I will never buy anything from Staples.

James Rhodes

bought a lab top and they were going to charge me extra 50$ for turning it on i told them i could do that myself not a problem. but then they told me the only ones they had were ones that were turned on and that if i wanted it i would have to pay the 50$ charge. told them its a 1000$ laptop im sure you guys wont miss out to much. ended up not haveing to pay it but the employees were nice management wasn't so nice. spent over 2 hours dealing with this when it would have only took 15 mins. still best spot in town to get what i wanted other stores would have had to order it in. plan to go back for other things i need but only because there the only place that have stock out for you to see hope its better next time. also if anything happens to this laptop will they fallow threw on replacement plan. over all not the worse but deff not the best Edit. Been back sence with my new phone and got that liquid shield screen protecter. Wouldn't have gotten it if it wasn't for the cashier ended up handing over my phone with out a scratch on the screen and got it back with like 20 scratches on it but the manager of that department redone the prosses and cam back looking like it should altho a month later the screen has cracked in bottom corners after doing some research this happens a lot and the shield is not recommended your better off dealing with the plastic or glass ones off the shelf. But over all the manager of the tech department has a really good head on her shoulders and knows how to make the customer happy glad they have her.

Chris Butler

Staff here give some of the best customer service in Fort McMurray, when it comes to printing needs they always go above and beyond to help me out.

Shane Lutz

Went looking for a new tablet and couldn't get any service. I asked for help a number of times but the employees were rude and refused to help me. Don't waste your time, you're better off shopping online.

Jas Dulai

Good

Cam Anon

I have had the 'newer' staff try to BS me when I've had tech questions which they had no clue about the answer for. Do they think northern customers are clueless? Can wait a very long time and they also seem to get lost searching to stock. Service has gone down hill since the big group of new staff started. Just based on my last 3 experiences there. Walmart, Meadia Solutions and the tech place on Main street are now my go-to's.

Jason Taite

Only place in town with a fax machine. Always someone there who will help. A little pricy for the regular stationary but they have everything that you could want. Great selection of office chairs. Better than any furniture store. Well priced. Excellent selection of printer inks. Something for everything. Staff ares polite, helpful.

Scott Kerr

Love this store. Wide select of products in so many categories. Staff very knowledgeable and helpful. Prices were reasonable and some good sales going on.

Isaac Pumphrey

Worst customer service, I have ever experienced. Employees were very disrespectful and rude, in both the store and the FED-EX department, better service through Canada post and if you need something from this staples store, don't bother you'll have a better experience on Amazon.

Sean Sweeney

Great customer service. They know that people are frustrated eith Covid, drop in oil price and wow, the flood, yet they are bright, cheerful and very helpful. If this store doesnt have it, usually a two night delivery, curb side pick up. Very clean, staff in protective attire, someone always walking and wiping. This is my store and I'm proud of it.

greg ducharme

very rude customer service from a supervisor who refused to honor staples lowest price guarantee after making me wait 30 minutes in the store. Was very rude about it staff definitely need customer service training

Steve Demiris

Was able to get price matching on a product I wanted but it took a while for them to process everything when it should have been a simple task. Otherwise a good experience.

Clif Wilde

Less than thrilled with computer repair service now scheduled to be 2 - 4 weeks rather than days

troy robatzek

great services

Cheryl Mcmahon

Everything you could possibly need for school or office supplies

William Proulx

Great staff, friendly customer service, help you with all your needs for home, office, supplies.

dennis watrous

A great place to shop! I love the copiers and print shop.

Udo Grady

What a day, I met a young man at Staples , what a friendly and helpful young man!!! In a conversation I found out how well educated he is and we open to many problems. I wish him all the best for his future and his carrier. By staples he advised me a new printer to buy and this was a super decision because I got rid of my old Kodak which made my angry for years. All the best for you Muhammad and find you the way to Staples, go and see him . you will never be disapointed.

Louis Theoret

(Translated) A1 big (Original) A1 store

Jonathan DeNuke

Allowed to browse and the item I purchased was on sale. Customer service was top notch.

Richard Hall

Management and staff are awesome. Only place I could find a 17 inch laptop. They will have what you need.

Brian Mills

Great selection

Philip Wurtak (Alazynortherner)

Had to wait quite awhile before getting help but otherwise it was pretty good.

Jason

They usually have everything I need and they have been great with warranty replacement.

Brad Leopold

Watch for sales and you'll get it at a great price. Friendly staff as well there to help.

Randy M

Went in today to buy ink and I was asked, if "I needed any help?" Which was great! What was NOT great was the fact that the employee smelled SOOOOOOOOOOO BAD from BO (Body Odour)that I almost PUKED! I had to back-up. Come on Staples...Employee Hi-Gene is a must for Customer Service!

James Thomas

Has all my office supplies

Bob Ramage

Nothing remarkable. Standard service at a big box store.

K Carlson

A great place for all your stationary needs as well as computers and peripherals. Staff are helpful and the store is well laid out making it easy to find the things you need. Service can be a little slow during a rush but not overly. Prices are mostly reasonable but some computers can be slightly high. Sale items are usually very well priced.

Maria Wolftail

don't answer the phone and have been waiting three months for an order.

Mark Feldberg

Knowledgeable staff.

Tommy Grant

Waited 15 mins and asked 3 times for assistance...ended up at cash register only to have everything wrung up wrong and had to go back thru cash and doing refunds. Terrible service. Sept 8, 2017.

Gwen Marshall

Good place to get computer items

Holly Miles

Very nice people

Gilbert Robinson

excellent service

Garry Wells

Always great selection and helpful staff.

Chris Garven

Not particularly helpful, but that also means they weren't pushy or intrusive.

millright mr

I found what I was looking for. Helpful staff

pete smith

Friendly staff very helpful

Suzanne Wilson

Cannot say enough great things about the service I received from Nav, Jordan and Kacy. Finally decided my 2012 iPad wasn't up to par, bought a new iPad, and the transfer from one to the other went smoothly, they helped me with any questions I had, and this while they were trying to get the store ready for Black Friday. Tks everyone, enjoying my new iPad!

Kim Ferguson

Ordered printed labels online, went to pick up and whoever was assigned to the job is a no mind as they printed the labels on regular sheets of paper, duh! Send them back to printing school. One of the reason's I ordered online was so I did not have to wait. Irregardless I had to wait anyway. Thanks for nothing!

Ramesh Kadali

Good staff in the computer section

Conrad Fulton

Very helpful,friendly and respectful I was able to get what I wanted to done in a timely manner and now understand how to proceed on my own in the future your staff did a good job thank you.

Timothy Birkicht

Passport photos, they are the cheapest in town.

M Spence

Good service

Rylan Kashuba

I tried to call the store to get info on some equipment. The automated phone system is terrible. After bouncing around on hold for 25 min @ long distance rates, it hung up on me. I called back 5 more times and never got through. Maybe nobody works there.

Roland Landry

staples techs are very good at fixing computers. I have dealt with them in th e past and had very good service. thanks Staples

Ryker Glawson

Awesome place

David Wilkie

Friendly, helpful staff. Very good service. Good clearance section.

Kevin Bayley

Everyone wants to help

Tommy Edwards

No one to help you.

frank henin

I usually drop my shipments at Purolator Gregoire where they honestly have a decent service and good staff however last week I was in a rush then I had to send it through Purolator Staples down town , that was a big mistake never had so bad customer service in my life this young black girl was impolite , arrogant and not qualified at the end my shipment was put on hold in the processing centre because she didn't enter the contact number for the consignee . One advice don't use Purolator Staples at least not with this same person .

Zahid Latif

Pretty much only option in Fort Mac for electronics other then source.

Taliesin Tupper

Saw a manager berating a very nice employee with blonde hair

André Leblanc

(Translated) I was happy with the service I received! (Original) J'ai ete content avec le service que j'ai recu!

Joel Campbell

Seems like a well managed Staples store. Well stocked shelves and knowledgable, friendly staff.

Aaron W

DO NOT ORDER PHOTOS FROM THIS STORE Extremely low quality resolution and paper on the 4x6 photos I ordered. Print Centre manager seemed very disinterested and suggested it wasn't his problem that the Staples' product was of such poor quality. Reluctantly gave refund but spent most of the time ignoring me on his cell phone

Dylan Nordin

Helpful staff, quick and painless to get some photos printed from my phone

Naomi Rayo

The front desk NEVER answers the phone when you try to call. 2 days in a row I have tried calling for assistance as I cannot go to the store....NO ONE ANSWER. Please have someone answer the front desk phone automatically please.

John March

I do not recommend buying a printer from Staples. I purchased a printer 4 months ago. When I purchased the printer there was no ink available to purchase with the printer. I returned to the store total of 4 times seeking the ink for the printer with no results of purchasing the ink. Every time I was told they were unable to tell me when the ink was coming in. This is just simply bad business when you sell a product that is not usable.

dwight mcneill

krystal was awesome,two days in a row ,,i was totally confused,and she helped me right ,,thanks krystal!!

MICHAEL ROSE

Friendly staff always feel welcome

Garry Byrne

Print staff were great

D V

Literally nothing of quality for sale when it comes to gaming headphones/keyboards/mouses/monitors. ALWAYS out of stock on Razer, Steel, everything is out of stock there and it's a joke. People wonder why others don't shop local -- Because it's a waste of our time to go to your store for you to NEVER have items in stock. lmao

Maldormu

general manager was rude and wouldn't give information to talk to higher ups

Juan Bruno

Great service, great staff, very clean store, great prices and large variety of stock

Jim Grant

I live in Nelson so need to enquire about stock before I make a 3 hour trip to visit this store. After several calls over three days, I can not get a human to answer the phone. It is obvious that staff are hidding behind the automated phone system and not trying to be helpful. I have a rather large purchase I intended to make at Staples in Cranbrook in an attempt to "Buy Local". I will now just purchase online. FYI. If local Kootenay Merchants are going to be so vocal about buying local, you had better get on the service bus, or our retail community as we know it today, will fail to survive. Not good for anyone. I always attempt to buy my items in Nelson or area but often get horrible or no service. If I don't get help or service, I go to the computer. Can't get much simpler than that! On line is getting easier and easier. In most cases I can find things cheaper and shipped to my door for nothing. I want to buy local still, however, over and over I am totally disappointed in local merchants. If it's not in stock, they are generally not interested in helping. I have read over and over in the newspaper that I should buy local and I agree! So, GET WITH IT YOU GUYS! All we want is good service. We are generally willing to pay more for a local purchase. Don't tell me you can't get it for three weeks or at all when I can go online and buy it cheaper and get it in three days! (you could do the same) In short, quit whining about dwindling sales when online marketers are providing the same goods cheaper, in many cases quicker and without the frustration of dealing with unmotivated, lazy service people!

Ron McCormack

Staples is a great place friendly employees great products thanks staples

Nom Covenant

Friendly service

Riley Muise

Went into Staples earlier today. They had everyone wanting to go into the store line up as only two people allowed at once into the store. I thought I was in the Soviet Union during those 15-20 minutes. Soon we will all be lining up to get essentials.

O.C.DGAMER87 h

staff is always happy to help if ever you're looking for something you can't find.

Chadwick Wilson

They have all your office supply needs!

Lorna McColm

Went in on Saturday and had a great customer service experience with a young man by the name of Noah, you can only hope to find employees like this

Adrianna Bel

I shop here for most of the business office needs. I am always happy with the customer service. The store is always clean and tidy. Thank you for looking after your customers.

Mike McDougall

Great Service

Tamara Smith

Took forever to find someone to help me

Faycal Khene

I was at this store Yesterday to buy school supplies for my son , every year buying school supplies for my kids was a torture for me because these lists are long and either not very specific with the items required or too much specific so I was expecting the same thing to happen this year however thanks to Morgan (Staples sales associate) this task was so smooth, she was very helpful directing me to every item needed and also helping other customers . Big thanks for the great customer service it's making a big difference for any customer .

Tanya Judd

Good service although I did have some discrepancies on my receipt, hoping to resolve it with no hassle

Michael Go

Good service on this location.

Ania Zawartka

absolutely worst customer service in the copy center ever! gave me the wrong information twice putting our Christmas card order that much more behind while my husband is on night shift and I am on day shift. they can not come up with a solution at all to their error instead except my husband to come to the store and get a refund on his credit card when all we want is the Christmas cards printed in store. So now he has to wake up inconveniently before his 2nd night shift drive downtown to get a refund for cards that were suppose to process 2 days ago! and all the guy, Scott I beleive his name was on the phone said was "okay" zero help zero solution

Ken Monro

They were very helpful

Kristy Alberton

The staff are very helpful and friendly.

Christina Reeves

It's been awhile since I purchased a new laptop so I was very happy with the professionalism and knowledgability of the gentlemen that helped me decide what I needed. They did not attempt to oversell me and made it very easy for me to make my decision.

JSK Homes Ltd.

x m x

Fudge Budge

Don't go here go to AAA EXCHANGE the staff there are the most knowledgeable in western Canada.

Tony Lundgren

Great service .very helpful

Nick Irvine

Not impressed, got the scratch proof liquid armour coating added to my phone which seemed to attract dirt and make it stick to the screen causing two massive scratches on my brand new s21 i had bought days before after calling multiple times to try to resolve this issue being promised a gm would contact me i have gotten no where, no calls back, liquid armour are impossible to contact about this issue dont put that garbage on your phone.

Bill Davies

good service great price

JaleneLO

Horrible service!!!!! Stood there 15 minutes to buy an apple product , again No help!!! Left and went to Walmart Second and last time I go to buy anything there

U Mutoni

I am so thankful for Morgan's service today, she is great, very polite and understanding!! I wish all people in the stores were like her. Thank you thank you thank you thank so much Morgan!!!!!!!!!!!!!!!!!

Tami Bourque

Nothing in stocks that showed clearance at that store online

Jacob Pittman

Hahaha mcdonalds has better customer service than this place. I was waiting to check out and the lady at the til decides to just walk away and leave me there waiting.

Maria colmenares

I can find everything for the office

chrystal friesen

Needed something printed immediately and they were happy to help

Joy Boyle

I went into staples 2 mornings in a row to get assistance with color copying. The young lady at the copy desk informed me that if I didn't know How to run their machines I could not use them. She also informed me that she could not show me how to operate them as the employees are not allowed to assist as they are supposed to upsell to them doing the work for at an ridiculous upcharge. When asked about the paper and different weights was told that if I bought cardstock from them I could not use it on their machines. To say the least I truly hope this young lady is demoted and forced to take a customer service course as she is sadly lacking.

alex anna

Zero phone presence, there's no point in calling.

Pcbuponu Pcbuponu

Bad customer service at copy center ...bad attitude also ...so sad But they have employee ny the name of scott...he is ectremely professional and very helpfull

Bob Sherwood

Nice place

Sheldon Lockert

They always have what I need and the staff are helpful finding items.

Kate Andre

Very friendly and kind staff this morning, I like going in there these days :)

Stephen Angel

I am just clicking ok. Cause there was not that great of help around the computer gaming area.

samuel craig

Good prices but you cannot walk in and browse had staffon u the whole time

Shar Thompson

Trying to get copies done no luck printer's were down

Anna Ngarukiye

Always providing quality service!

gerald rougeau

Awesome service

Joyce Merrick

Such a great selection of affordable items Plus they are dog friendly ????

keith johnson

Office supplies, computers, printers, FedEx shipping, print shop

Mat H

Great customer service, always willing to help!

R P

Friendly staff and a variety of technology/supplies.

Paulette Bulley

Visited this store today. Signage was not correct on product. Supervisor acted like she was going to do me a favour and give me the price. I also complained that there were 4 tills with staff behind them and only one was open. Was told by the same lady (tall with dark hair) that they appreciated it when the customers had patience when they were getting slammed. What an attitude! If a staff member is not going to ring in customers maybe they should not stand behind the till.

stacey jackson

I’m from Alberta and just witnessed horrible service by a employee or manager not sure! Snotty service when a gentleman was dropping off a item for puralator! Her tone in her voice was uncalled for!

Rodney Reid

Awsome customer service , was very helpful

Stuart Hugh

Went in to buy a smart watch, the staff was super friendly and helpful. They didn't have what I was looking for in stock but the manager (gentleman with a profesional looking mohawk) was extremely accomidating. The entire staff was friendly and patient, best electronic customer service in town. I didn't feel pressured by the staff but it was easy to get help when I needed it. A+ for great customer service, even from the young teen who initially helped me. Not the first time I've used them and won't be the last purely based on their attention and care.

Tina Ross

Staff is very helpful and polite

James Whynot

Staff had no idea what they were doing..how do u have a job in printing if u cant figure out how to enlarge a print

Tiffany Ware

We ordered a laptop that was not in stock at the time. We were told that it would be 3-5 business days and it arrived first thing the next morning!