We've got all the opinions of real people who are buying the products and services of Party Expert (Costumes) in the territory close to Côte-Saint-Luc (Canada).
At the present the business gets a score of 4 over 5 and this score has been calculated on 127 reviews.
You may have noticed that the average score it has is quite positive, and it's founded on a high number of feddbacks, so we can say that the valuation is very credible. If many people have bothered to rate when they are satisfied, is that it works.
As you know, we do not usually bother to give scores when they are good and we usually do it only if we have had a problem or incidence...
This Costumes belongs to the category of Party store.
Best place for party supplys
(Translated) Great (Original) Super
Pop in to see the merchandise cuz it changes quickly. Costumes can be purchased cheap when out of the holiday season
(Translated) Good choice of Hugues for the holidays (Original) Bon choix de Hugues pour les fêtes
(Translated) For all your parties (Original) Pour tout vos party
Wonderful place to shop for parties!
(Translated) Courteous service (Original) Service courtois
(Translated) We find everything we want, I'm never disappointed for that but the prices remain the same very high. (Original) On trouve tout se qu'on veut, je suis jamais déçu pour ça mais les prix reste pareil très élevé.
(Translated) Great selection of balloons and party supplies! The employees are super nice and attentive and help us a lot with colors and arrangements. The store is clean and tidy. I highly recommend to organize your parties! (Original) Super choix de ballons et d'articles de fêtes ! Les employés sont super gentils et à notre écoute et nous aident bcp pour les couleurs et arrangements. Le magasin est propre et bien rangé. Je recommande fortement pour organiser vos party!
Extensive choice of party decorations, I was so impressed.
Because I went looking for stuff and they don't sell bulk and r too expensive
(Translated) Find everything for the holidays (Original) Encuentre todo para las fiestas
(Translated) A lot of choices (Original) Beaucoup de choix
(Translated) Often out of stock on trendy items (Original) Il y a souvent des ruptures de stock sur les articles à la mode
(Translated) Specialized store for birthdays, parties of all kinds (halloween-christmas-etc), special events (shower, wedding, diploma, etc); there are dishes, balloons, games, costumes, etc. The staff is courteous and always ready to help! (Original) Magasin spécialisé pour les anniversaires, les fêtes en tout genre (halloween-noel-etc), événements spéciaux (shower, mariage, diplôme,etc); on y trouve vaisselles, ballons, jeux, costumes, etc. Le personnel y est courtois et toujours prêts à nous aider!
Can you fix the entry door?
(Translated) Everything for your party (Original) Todo para tu fiesta
Not bad
(Translated) Lack of staff at the box ... (5 person balloon and 1 person at the cashier) ... ??? (Original) Manque de personnel au caisse...(5 personne au ballon et 1 personne au caisse)...???
We found some great Halloween costumes and decorations here.
(Translated) Very good service, courteous staff, attentive and above all with a lot of patience (Original) Très bon service, personnel courtois, attentionnée et surtout avec beaucoup de patience
Great place for Halloween costumes.
(Translated) Article for celebration of any kind excelent inventory and Staff extremely courteous. They also make balloons inflate with helium their price is a bit expensive but well justify the complexity of certain Montage! I highly recommend. (Original) Article pour fête de tout genre excelent inventaire et Staff extremement courtois . Ils font également des ballons gonfler a l'hélium leur prix est un peu couteux mais bien justifier vue la complexiter de certain Montage ! Je recommande fortement.
No prices on the item or shelf,will be reporting this to the comsumer protection
A lot of choices and the prices are fine. A bit crazy this time of year. (Halloween) but I found what I wanted with luck.
They have a huge selection of things for every occasion possible. It gets a little hectic around Halloween time though so be careful. They do have a lot of different costumes for adults and kids. Prices were a little high, hence the 4 stars.
(Translated) Not many children's costumes (Original) Pas beaucoup des costumes pour enfants
(Translated) Unfortunately, today's experience was very disappointing ... I was totally ignored when I wanted to pay and the staff there was really stupid and rude. I even consider leaving my purchases at the counter and leaving. (Original) Malheureusement, l'expérience d'aujourd'hui a été très décevante... J'ai été totalement ignorée lorsque je voulais payer et le personnel présent était vraiment bête et impoli. J'ai même considérer laisser mes achats au comptoir et partir.
(Translated) I loved the service of the 2 employees who my help found what I needed and the cashier was super fine and a service Woooow A1 (Original) J'ai adore le service des 2 employés qui mon aide a trouve quest ce que j'avais besoin et la caissière etais super fine et un service Woooow A1
(Translated) The perfect place to prepare an evening worthy of the name! This is the toys R us adults! Personally, I go there as often as possible, just to rejuvenate myself and find what I did not even know I was looking for. (Original) L'endroit parfait pour préparer une soirée digne de ce nom! C'est le toys R us des adultes! Personnellement, j'y vais le plus souvent possible, histoire de me ressourcer et de trouver ce que je ne savais même pas que je cherchais.
Can find anything for party
We bought balloons for my sister's 25th birthday and the staff made the arrangements look so pretty! The employees were very nice :)
(Translated) Rather complicated layout and rather expensive price, but nice atmosphere and great variety of costumes and accessories. (Original) Disposition plutôt compliqué et prix plutôt cher, mais belle ambiance et grande variété de costumes et d'accessoires.
(Translated) very disappointed with the service i'm going in and nobody help me or even say hello the music is very strong and when i get to pay the manager said "tug the gonna make pay chu eceurrer" it would say all use was his depression really disappointed of the service pi he had NOTHING NOTHING in special pi on the Internet site more than 250 article in speciale faique much better commender on internet (Original) tres deçu du service je suis rentrer la et personne ma aider ou meme dit bonjour la musique est tres forte et quand j ai arriver pour payer le gerant a dit «touer la vas faire payer chu eceurrer» on dirai tout les employer etais sa depression vraiment deçu du service pi il avait RIEN RIEN en special pi sur le site internet plus de 250 article en speciale faique bien mieu commender sur internet
(Translated) A lot of choices! I love this store! Filled with party stuff and their costume choices are magical! (Original) Beaucoup de choix! J'adore ce magasin! Remplis de trucs pour les partys et leurs choix de costumes sont magiques!
(Translated) Worst service in town is really pitiful. I was in a good mood when I entered but in a very bad mood when I left! Never again, to avoid (Original) Pire service en ville, ça fais vraiment pitié . J'étais de bonne humeur en entrant mais de tres mauvaise humeur en sortant! Plus jamais , à éviter
Wow!
(Translated) Great selection for children's party supplies. They have a bit of all styles. (Original) Grande sélection pour le matériel de fête d'enfants. Ils ont un peu de tous les styles.
Rude employees, don’t care about customer service. Save yourself the frustration and go to Party Village where the service is excellent
(Translated) A little expensive but impeccable service (Original) Un peu cher mais service impeccable
(Translated) A lot of choices ! (Original) Beaucoup de choix !
Good selection and helpful staff they also fill balloons and have lots of kinds
For all type of party ????
(Translated) The balloon inflators are really slow and the customer service really leaves you wanting. Being 10 inflate 3-4 balloons should not be born from the last rain .. In short it's really not the party for employees (Original) Les gonfleuses de ballons sont vraiment lente et le service à la clientelle laisse vraiment à désiré. Être 10 gonfler 3-4 ballons faut pas être née de la dernière pluie.. Bref c'est vraiment pas le party pour les employés
(Translated) It is a place where there is a huge choice of balloon or other bauble for all kinds of party that excists. The staff are very friendly and help you with your choices. (Original) C'est un endroit ou il y a un enorme choix de ballon ou autre babiole pour tout les genres de party qui exciste . Le personnel est tres sympathique et vous aident dans vos choix.
(Translated) Halloween costume really expensive! (Original) Costume d'halloween vraiment cher!
(Translated) In the top. The new store is beautiful and the team is very attentive and gives good advice. Small flat for our gender reveal we have filled a black balloon of helium and confetti. Unfortunately confetti chosen by the store are much too pale it took time to understand the color. We see white when it explodes, we must look at the ground. It removes the element of surprise when it breaks out. On the souvenir film it appears white. That's just that little more to improve that will change the surprise for a lot of gender reveal. (Original) Au top. L le nouveau magasin est beau et l'équipe très à l'écoute et donne de bons conseils. Petit bémol pour notre gender reveal nous avons fait remplir un ballon noir d'hélium et de confettis. Malheureusement les confettis choisis par le magasin sont beaucoup trop pales il a fallu du temps avant de comprendre la couleur. On voit blanc quand ça éclaté, il faut regarder au sol. Ça enlève l'effet de surprise au moment où ça éclaté. Sur le film souvenir ça apparaît blanc. Voilà juste ce petit plus à améliorer qui changera la surprise pour beaucoup de de gender reveal.
Great selection
i love it
very well organized. they have a large variety of fun decorations for any occasion.
(Translated) Woww too many beautiful things and too many choices, I love :) (Original) Woww trop de belles choses et trop de choix, j'adore :)
Nice place, has plenty of choices for brithdays or new born babies decoration. Good price. Recommend to vist this place
Awesome place
(Translated) Many choices and dedicated staff. Much better than other Party expert in the Montreal area (Original) Beaucoup de choix et personnel dévoué. Bien mieux que les autres Party expert de la région de Montréal
(Translated) Very good service is to reserve a bunch of balloon (Original) Très bonne service est pour réserver un bouquet de ballon
(Translated) I just love it. All for the holidays! (Original) J'adore. Tout pour les fêtes!
(Translated) Very good place for parties, halloween etc ... They really have it all! Really friendly staff. (Original) Très bon endroit pour les party, halloween etc... Ils ont vraiment tout! Personnel vraiment avenant.
Expensive
(Translated) A very large offer of everything we need for a birthday. To compare song-o-feast is much better and prices are sometimes lower. A very nice service of the employees. (Original) Une très grande offre de tout ce que nous avons de besoin pour un anniversaire. À comparer de chant-ô-fête c'est beaucoup mieux et les prix sont parfois plus bas. Un très beau service des employés.
Amazing service!! Despite having to work on a Sunday morning, the girls were so calm but efficient while helping everyone in the lineup. It was a stressful morning for me, so having such cheerful people provide such and enjoyable and helpful service was really nice. It is unfortunate that some people just don’t respect covid changes and can be so rude to those trying to accommodate us during such times. Nice work Aya and Kira!! I usually do not write reviews - but these girls really just made my day! If only everyone could learn from this, be calm, kind and helpful during these hard times :-)
(Translated) Many choices, but prices a little high on some items. (Original) Beaucoup de choix, mais prix un peu élevés sur certains items.
(Translated) beautiful place a lot of choice (Original) belle place beaucoup de choix
(Translated) Poor service (Original) Mauvais service
(Translated) VERY WELL RECEIVED (Original) TRÈS BIEN REÇU
Very bad experience. I made an order and I was told I could change the hour for pick up. When I called, I was told I can't change it only 24h in advance ( the order was done in less than 24h). When I suggested to come in the store and to stay in the line to be done earlier, I was told that it was not possible. No flexibility at all.
(Translated) Employees do not know their products well, prices improperly labeled; surprise at checkout monitor your invoices because final sale. The managing assistant does not want to reimburse to repair the error. The manager of the store is not available during the period of storage. (Original) Les employees ne connaissent pas bien leur produits, prix mal étiquettés; surprise a la caisse surveiller vos factures car vente finale. L'assistance gerante ne veut pas rembourser pour reparer l'erreur. Le gerant du magasin non disponible en periode d'achanlasdage.
Friendly staff
(Translated) I was looking for horror masks but they do not keep a lot of inventory in this area! otherwise great services. (Original) Je recherchait des masques d'horreurs mais ils ne tienne pas beaucoup d'inventaire dans ce domaine! sinon super services.
(Translated) Badly attentive and lazy staff (fitting room). We obviously bought nothing; go elsewhere. (Original) Staff mal attentionné et lazy (cabine de essayage). On a rien évidemment acheté; allez ailleurs.
Good place for any party
Good service and Lots of choice. Going There is New Years eve is a risk of huge Line ups
Came in, understandably at a busy time for Halloween, and they refused to let me in unless I gave them my bag. My bag had my laptop with my research from the day that hadn't yet been backed up, as well over 200$ in cash I'd just withdrawn from the bank. I didn't want my bag, and its contents, in their possession while I shopped. I offered to be thoroughly bag checked before leaving on the condition I could keep my research/cash with me. Wasn't allowed in. Eventually left my bag at home and came back. This badass employee with red hair helped me tremendously with what I needed. She's cool.
(Translated) Backdrop decoration and balloons bought at the store located in Marche Centrale. Always fun to find the same products online. We have the option of calling before going to the store. (Original) Décoration backdrop et ballons achetés au magasin situé au Marche Centrale. Toujours amusant de trouver les mêmes produits en ligne. On a l'option de téléphoner avant aller au magasin.
Well stocked, and easy to find what I needed.
I went to party expert a few days ago and i had a really bad experience at your store. One of the employees smelt like body odor and fish. When i confronted him about it he gave me attitude, not a very good way to speak to a customer. He had rosy cheeks, curly hair and large lips he also wears air jordans. Next time you walk in the store (unless you want to smell fish) avoid this staff member!
Great place for birthday and holiday decoration
Very bad experience .. we we’re waiting to have some one to help us for 20 minutes and the stuff was playing and when i asked if there is some one to help is one of the employees start to look to me and talk rude i don’t recommend this to any one
(Translated) He responds almost all the time (Original) Il répond presque tous le temps
(Translated) Awesome! Looking for items for parties or special events, this is THE PLACE! (Original) Génial! Vous cherchez des items pour les fêtes ou événements spéciaux, c'est LA PLACE!
(Translated) There is nothing short of a successful party (Original) On y trouve de tout poir un party reussi
(Translated) Service to be desired. Good choice! (Original) Service laissant à désirer. Bon choix!
(Translated) Best place for halloween costumes (Original) Meilleur endroit pour des costumes d'halloween
Lots of selection. Reasonable prices and very helpful staff.
One time I did go there and I find my costume that I want it and they let me try and this year I'm gonna go a again I love this store 100% you need to go in this store they let you try the costume and my parent gonna take me there tommorow I think so come tommorow over there goodbye guys!
(Translated) fire team! super service (Original) équipe de feu ! super service
(Translated) Good choice of costume, I often get supplies here for life-size makeup (LARP) (Original) Bon choix de costume, je me ravitaille souvent a cette endroit pour du maquillage de grandeur nature (LARP)
Great
(Translated) High prices. (Original) Prix élevés.
Excellent service!
(Translated) The manager was very kind and attentive in my requests, very professional! (Original) La gérante a été très gentille et attentionné dans mes demandes, très professionnelle!
It's really cool... Workers are friendly and helpful... Bit pricey
(Translated) Exellent for the holidays (Original) Exellent pour les fêtes
(Translated) Very disappointed that we had been rocked and stressed with my little casserole all excited to buy her disguise until we arrived and at the door a lady told us that it was closed at 6:00 p.m. while the other evenings c is at 9:00 a.m. What's this schedule Vius can't change it your way and think of customers (Original) Tres déçu que nous avions été roché et stressé avec ma petite cocotte toute excité pour acheter son déguisement jusqu’à à ce que on arrive et à la porte une dame nous dit que c’est fermé à 18:00 alors que les autres soirs c’est à 9:00.C’est quoi cet horaire ?Vius ne pouvez pas le changer à votre manière et pensez au clients
Lots of variety, dressing room for costumes, good place for any party needs
Excellent service n balloons were good quality
Second time I come here and a staff is unfriendly once again(one person at the balloon counter). She calls the male staff (he was friendly) to the counter, once I go to him, she seemed to have tried to say something, then gets angry looks down and shakes her head, I ask if she called him to help her (with person infront of me) to know if I need to wait and she just ignores me. Even if she didn't hear me, that was very unpleasant. And I get anxious coming in there knowing that this is a common occurrence for me. Never again, it's embarassing.
Girl at the counter dealt with an arrogant difficult customer , then took care of me very well , even said I'll go see you when the gender reveal balloon is done .
(Translated) Good service. Many variety of products, but expensive. (Original) Bon service. Beaucoup de variété de produits, mais chers.
(Translated) A bit expensive but you can find everything. (Original) Un peu cher mais on trouve de tout.
Great service
(Translated) To find everything for parties (Halloween costume through items to make a bachelor party girl) and that everything is complete is the place! (Original) Pour tout trouver pour des fêtes (costume d'Halloween en passant par des éléments pour faire un enterrement de vie de jeune fille) et que le tout soit complet, c'est la place!
Stores has everything you need in terms of costumes for adults and kids
Friendly staff,cool merchandise!
Great service. Came from very far away! ????????
(Translated) Very bad service, super slow, their customer service really bad if not incompetent! I put a star, because I have no choice! (Original) Très mauvais service, super lent, leur service à la clientèle vraiment mauvais pour ne pas dire incompétents ! Je mets une étoile, car je n'ai pas le choix!!!
(Translated) Amusing (Original) Amusant
Very average
(Translated) All you need to organize your party (Original) Tout ce qu'il faut pour organiser son party
(Translated) I've always loved Halloween. Luckily Party Expert is the perfect place for my fancy dress parties which are unpredictable throughout the year! The team is super dynamic and know how to help its clients according to their needs! The shop is large and there is a choice for all tastes! The branch is easily accessible from rue curé-Labelle by car or even on foot. parking is good. Party Expert has been designed well, nice to be served by people who love what they do, thank you. (Original) J’ai toujours aimé l’halloween. Heureusement, Party Expert est l’endroit idéal pour mes fêtes deguisé qui sont imprévisible au courant de l’année! L’équipe est super dynamique et savent comment aidé sa clientel selon leur besoin! La boutique est grande et il a du choix pour tout les gouts! La succursale est accessible facilement par la rue curé-Labelle en voiture ou a meme a pied. le stationement est bien. Party Expert a bien été concu, ca fait plaisir detre servie par des gens qui aime ce qu’ils font, merci.
(Translated) We were served by three counselors and found exactly the right disguise. Thank you to the Party Expert Laval team. Nice job ???? (Original) Nous avons été servis par trois conseiller et nous avons trouvé exactement le bon déguisement. Merci à l’équipe de Party expert Laval. Bel job ????
The staff is very helpful and enthusiastic. They offer you help and recommend different outfits and accessories.
Wow! Just wow
(Translated) Excellent expeditious service! (Original) Excellent service expéditif!
Plain and simple - this store doesn't value customer service or customers. We purchased a costume for our daughter, only to realize shortly thereafter that we made an incorrect purchase (both costume and size). After returning with our daughter a few hours later, we hoped to exchange it for a different costume that she could pick and were not allowed to do so. We didn't ask for a refund, only an exchange for something else. The costume we originally purchased was still sealed shut. Given how quickly we returned (we literally just purchased it) and how the item was still new in package - I'm amazed that in this day and age, they would not let us exchange it for another costume! With a very sad daughter and a paid for costume that we can't do anything with - we still had to purchase another. Needless to say, despite having purchased costumes and party favors for our kids at this store in the past, we went elsewhere to purchase the 'right' costume. The store is obviously short sighted and don't realize that they are only hurting their own business. Our future purchases will go elsewhere.We'll also make the same recommendations to those we know so they can avoid a similar fate.
(Translated) Very nice staff, great shop. (Original) Le personnel est très gentil, super boutique .
(Translated) Very good service (Original) Très bon service
Awesome
(Translated) All the costumes we are looking for and all the decorations we want !!! Awesome !!! (Original) Tout les déguisements que l'on cherche et toutes les déco que l'on souhaite !!! Génial !!!
(Translated) Good service great variety (Original) Bon service grande variété
(Translated) Lots of choice and good service (Original) Beaucoup de choix et un bon service
(Translated) Hello I have my 5 Stars Because you deserve it, don't tell me why I love you ???????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????? ???????????????????????????????????????????????????????????????????????????????????????????? (Original) Bonjour je mes 5 Étoiles Parce-que vous le méritée mes dit pas pourquoi je vous aimes ????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????
Clean and organized store, fantastic service.
(Translated) I do not know who runs this establishment, but I think it would be good for him to review the training of his staff. Between the rudeness, the bad service and the absolutely unprofessional staff, I don't understand how you manage to exist. It would be really good to review the attitude of your employees. I am at your disposal if you want to know more. FYI, we've been repeat customers for 5 years, all children's parties and events have been planned with you, but it's over now. Thank you (Original) Je ne sais pas qui dirige cet établissement, mais je pense qu' il serait bon qu'il revoit la formation de son personnel. Entre l'impolitesse, le mauvais service et le personnel absolument pas professionnel je ne comprends pas comment vous faites pour exister. Il serait vraiment bon de revoir l attitude de vos employés. Je suis à votre disposition si vous voulez en savoir plus. Pour info voilà 5 ans que nous sommes des clients récurrents toutes les fêtes d enfants et événements ont été prévus chez vous mais c'est fini maintenant. Merci
(Translated) Wonderful place!!! (Original) Magnifique endroit!!!
(Translated) Not normal that I try to call since 10am this morning and it is still engaged. Unable to talk to anyone. Pretty ordinary. (Original) Pas normal que j’essaie d’appeler depuis 10h ce matin et que c’est toujours engagé. Incapable de parler à personne. Assez ordinaire.
(Translated) Professional service many choices (Original) Service professionnel beaucoup de choix
(Translated) No customer service! Do not even give guests access to the toilet. (Original) Aucun service a la clientèle! Ne donne même pas accès au clients d'aller à la toilette.
(Translated) Almost everything you need but a little expensive. (Original) Pratiquement tout ce dont on a besoin mais un peu dispendieux.
Noice
Even though we didn't make a purchase, the staff was friendly and the boutique was well maintained ✌
(Translated) Laval's is bigger. Employed animals like their feet. Just an open box and we were made to wait. The girl who inflated the balloons did not even ask in which disposition I wanted them .... ???? I recommend the one in Laval! (Original) Celui de Laval est plus grand. Employées bêtes comme leurs pieds. Juste une caisse ouverte et on nous a fait attendre. La fille qui a gonflé les ballons a même pas demandé dans quelle disposition que je les voulais.... ???? Je recommande celui à Laval!
(Translated) Various costumes, but too expensive and of poor quality ... (Original) Costumes variés, mais trop chers et de mauvaise qualité...
(Translated) Many choices, balloons are cheap !!! (Original) Beaucoup de choix, les balloons sont cutes !!!
(Translated) Very good service if you are looking for something in particular. (Original) Très bon services si on cherche quelque chose en particulier.
(Translated) Party Expert in Quebec ... I ordered online and paid $ 50 for a bunch of balloons and in-store pickup. The balloon colors were not the ones I ordered. The transparent confetti balloons were dirty. Two balloons burst 3-4 hours after pickup. After placing the order online, they could not be reached by phone, we are waiting 20 minutes and after the line hangs up ... or someone ended up answering but it is the head office and not the Quebec branch, so not possible to speak to a clerk in Quebec. They looked really overwhelmed but ... then maybe take fewer orders and get them done right! I hesitated with Chantofêtes and I will know where to go next time! (Original) Party Expert à Québec...j'ai commandé en ligne et payé 50$ pour un bouquet de ballons et un ramassage en magasin. Les couleurs de ballons n'étaient pas celles que j'avais commandé. Les ballons transparents confettis étaient sales. Deux ballons ont éclaté 3-4 heures après le ramassage. Après avoir passé la commande en ligne, ils étaient injoignables par téléphone, on est en attente 20 minutes et après la ligne raccroche...ou quelqu'un fini par répondre mais c'est le siège social et non la succursale de Québec, donc pas possible de parler à un commis de Québec. Ils avaient réellement l'air débordés mais...dans ce temps-là peut-être accepter moins de commandes et les faire comme il faut! J'hésitais avec Chantofêtes et je saurai où aller la prochaine fois!
(Translated) No service. Not a lot of choice (Original) Pas de service . Pas beaucoup de choix
(Translated) Very attentive staff (Original) Personnel très à l'écoute
(Translated) good service thank you (Original) Bon service merci
(Translated) We waited more than 30 minutes at the checkout, while many clerks were in the store and did not know the waiting problem that many customers were having ... good luck with your Halloween shopping! (Original) Nous avons attendu plus de 30 min à la caisse, alors que plusieurs commis circulaient en magasin et ignoraient la problématique d'attente que plusieurs clients vivaient...bonne chance pour vos achats d'Halloween!
Great client service and a wide range of peoducts!
(Translated) Little choice compared to Party Mania (Original) Peu de choix comparé à Party Mania
(Translated) Really full of things for any kind of party The counselor who helped me very kind and patient bravo On the other hand, there was one that scared me by shouting at me "Madame don't open this, you're going to pay it" And my biggest disappointment since it is ds Quebec City A very large percentage of written messages are in English Not understand ????????♀️ (Original) Vraiment plein plein de choses pour tout genre de party La conseillère qui m’a aidé très gentille et patiente bravo Par contre il y en a une qui m’a fait peur en me criant « Madame ouvrez pas ça vous allez le payer »???? Et ma plus grosse déception vu que l’on est ds la ville de Québec Un très gros pourcentage des messages écrits sont en anglais Comprends pas ????????♀️
Good collection but badly expensive!!!
Lovely establishment! Great products and helpful staff, especially Anthony, who helped me design a great bouquet. Recommended for all your party needs!
(Translated) The place to buy party stuff! Some items have found them cheaper at Dollorama but it's still a great place (Original) L'endroit pour acheter des trucs de party! Certains items ont les trouvent moins cher au Dollorama mais ça reste un excellent endroit
(Translated) good service (Original) bon service
(Translated) So nice to go shopping at your place. Thank you very much for the service (Original) Tellement agréable d'aller magasiner chez vous. Merci beaucoup pour le service
(Translated) Never enough staff. Employee is judging me on a product return for no reason. (Original) Jamais assez de staff. Employé me juge sur un retour de produit sans raison..
Had to go back and forth 4 times to get our balloons. They were late filling them.
(Translated) We go there to celebrate all the holidays. Excellent product offering. On the other hand, the return policy is deplorable. When you have a big reception, it's okay to buy a little more in case you need to. 10 days to return, and the policy is not always honored. It is very common that we are refused a refund for certain items even if they are still packaged / labeled. (Original) Nous y allons pour célébrer toutes les fêtes. Excellente offre de produits. Par contre, la politique de retour est déplorable. Lorsque tu fais une grosse réception, il est normal d'acheter un peu plus au cas où ce serait néccessaire. 10 jours pour retourner, et la politique n'est pas toujours honorée. Il est très fréquent qu'on refuse de nous rembourser certains items même s'ils sont encore emballés/étiquettés.
Great service. Team super friendly and very helpful
(Translated) Terrible service even with a face cover they don't want you to come in their medical masks absolutely take their power trips ridiculous I'm boycotting this place now (Original) Service épouvantable meme avec un couvre visage ils ne veulent pas que tu rentre ca prend absolument leurs masques médicales cest ridicule leurs power trip je boycotte maintenant cette endroit
(Translated) I am organizing a baby shower, I had good advice from the sellers! (Original) J'organise un baby shower, j'ai eu de bons conseils de la part des vendeurs!
Good but expensive
(Translated) Lots of adult costume choices. Varied prices. Some options for plus sizes. I liked the service and the ability to try it out there. (Original) Beaucoup de choix de costumes pour adultes. Prix variés. Quelques options pour tailles plus. J'ai aimé le service et la possibilité d'essayer sur place.
Had a nice variety of items for different kinds of parties. A little bit overpriced though.
(Translated) Good experience. Cheap costumes for halloween. (Original) Bonne experience. Costumes pas cher pour l'halloween.
(Translated) Buy my halloween costume at this place! They have by far the largest selection of party / event props I have ever seen! (Original) Acheter mon déguisement d’halloween à cet endroit! Ils ont de loin le plus vaste choix d’accessoires de party/événements que j’ai jamais vue!
(Translated) You will find everything you need for you next party. Costumes, accessories, decorations. To plan a successful reception, this place has everything you need. At each visit, I was able to enjoy a really helpful staff. (Original) Vous trouverez tout ce que vous avez besoin pour vous prochain party. Costumes, accessoires, decorations. Pour prévoir une réception réussie, cet endroit a tout ce qu'il faut. À chaque visite, j'ai pu profiter d'un staff vraiment serviable.
Very good
(Translated) Super Service A lot of choices (Original) Super Service Beaucoup de choix
(Translated) Great service! Extremely choice! A bit pricey, but good! (Original) Service super ! Extrêmement de choix ! Un peu cher, mais bon !
(Translated) I didn't like the zero zero service ???????????? (Original) J'ai ne aimé pas le service nulle zéro ????????????
(Translated) Excellent choice of accessories and well located ... It seems that we disturb the staff every time we go there, it's a shame it's in this kind of place that we would like to be well advised and to see possibilities for every occasion ... (Original) Excellent choix d'accessoires et bien situé...On dirait qu'on dérange le personnel à chaque fois qu'on y va, c'est dommage c'est dans ce genre d'endroit qu'on aimerait être bien conseillé et voir les possibilités pour chaque occasion...
Very nice everything for all kind of parties available. one stop shop
They won’t accept returns. Stay away.
(Translated) Lack of staff, waited over 1 hour to have 10 inflated balloons, poor little employee first day and no one to guide her, and the other only to serve a dozen customers, where is the manager ??? Big lack on the management side ... (Original) Manque de personnel, attendu plus 1 hr pour avoir 10 ballons gonflé, pauvre petite employé première journée et personne pour la guider, et l autre seul pour servir une dizaine de clients, ou est le ou la gérant(e)??? Gros manque du côté gérance...
(Translated) Huge choice of balloon. Open staff. (Original) Énormément choix de ballon. Personnel ouvert.
(Translated) There is choice for everyone, it's crazy…. I'm going back for sure with a bigger budget pcq I want to buy more ???? (Original) Il y a du choix pour tous c’est fou …. J’y retourne c’est sûr avec un plus gros budget pcq je veux acheter plus ????
I ordered a balloon arrangement for my birthday and we went to this place on a Friday evening. They have a lot of type of balloons, different colors and foil designed ones. I purchased a panda face and a cake and few regular balloons and the cost was about $50. I was hoping that I can get more arrangement help from the staff, but they all seem to be very busy. The girl that provided a bit of help did not seem to be experienced and simply suggested items that were not very fitting. The girls who prepare the balloons and make the arrangements were working nonstop and they don’t have time to propose and give any arrangements advice. They do have a few sample arrangements in the back of the counter for viewing but they weren’t eye catchy enough. There are also a variety of party and Halloween themes costumes, party items and more. You can find anything there you just need to go through the hallways. I might go back just because the fact that they are opened late on Fridays and it is convenient for us to get there. Hoping to get a bit more guidance for balloon arrangements next time.
(Translated) There is everything for all occasions (Original) On y trouve de tout pour toutes les occasions
(Translated) Great service (Original) Service super
(Translated) For all your costume and accessory needs of all kinds Party Expert is the reference in Quebec ... Whether online or in store I have always had excellent service. Thank you ! (Original) Pour tout vos besoins en costume et accessoires de toute sorte Party Expert est la références à Québec... Que ce soit en ligne ou en magasin j'ai toujours eu un excellent service. Merci !
(Translated) Great place for special celebrations a lot of choice in all prize games. (Original) Super endroit pour les célébrations spéciales beaucoup de choix dans toute les games de prix.
I like the location of the store because it's easy to find parking. It's also not very far from Montreal and easy to drive. I had a great experience shopping party supplies for my one year old baby. The staff were very helpful and patient to help me choose the right decorations and make the right decision.
(Translated) Great (Original) Super
Great service and good variety!
(Translated) Fast and courteous service I recommend without hesitation (Original) Service rapide et courtois je recommande sans hésitation
(Translated) The Starbucks drive-thru prevents us from accessing the parking lot. (Original) Le service a l'auto du Starbucks nous empêche d'accéder au stationnement.
(Translated) Employees always smiling and friendly !! (Original) Les employés toujours souriant et sympatique!!
keep up the great work everyone, y'all are awesome!!!!
(Translated) A lot of choices (Original) Beaucoup de choix
(Translated) A little small. Courteous tresy employees (Original) Un peu petit. Employés tresy courtois
Crazy people If you realy want to be offense go there.
(Translated) VERY BAD SERVICES. The employees are stupid. The man at the counter of the balloons shouted after my friend and me. Really big anyway .. (Original) TRÈS MAUVAIS SERVICES. Les employées sont bêtes. L'homme au comptoir des ballonnes à crié après mon amie et moi. Vraiment du gros nimportequoi ..
(Translated) More choice and more reliable inventory than Vézina! I love to go shopping my party stuff! (Original) Plus de choix et inventaire plus fiable que Vézina! J'adore aller y magasiner mes trucs de fêtes !
Has a large selections of things for parties. I like the fact that it is very organized making it easy to find thing when you're in hurry.????????
Great service and friendly staff. They help you choose their best products.
(Translated) It's a bit expensive but there are some really good things (Original) C’est un peu chère mais il y a de très bonne choses
This place had interesting stock and was very popular!
This place have all you need for party
To expensive.you oay for the name.
(Translated) I do not recommend this store. (Original) Je déconseille ce magasin.
(Translated) For Halloween, a lot of costume choices but much too expensive. Only for special costume parties where we would like a quality disguise on which we are ready to put the price (Original) Pour Halloween, beaucoup de choix de costume mais beaucoup trop cher. Seulement pour les soirées costumées spéciales où on voudrais un déguisement de qualité sur lequel on est prêt à mettre le prix
(Translated) Everything for your costumes all year round (Original) De tout pour voa costumes à l'année longue
(Translated) Poorly stored store (Original) Magasin mal rangé
(Translated) The store is recent, well organized. The choice is large and varied. (Original) Le magasin est récent, bien agencé. Le choix est grand et varié.
(Translated) Good location if you are looking for a costume, decoration or ideas for a party or a birthday. (Original) Bon emplacement si vous cherchez un costume, décoration ou idées pour un party ou un anniversaire.
(Translated) The blonde haired lady, I believe patron, was extremely disrespectful with one of the employees a few months ago during a visit. The same lady had a similar attitude with another employee during a recent visit. There is clearly a problem with this lady. Very disagreeable. (Original) La dame aux cheveux blonds, je crois patronne, a été extrêmement irrespectueuse avec un des employés il y a quelques mois, lors d'une visite. La même dame a eu une attitude similaire avec une autre employé lors d'une récente visite. Il y a clairement un problème avec cette dame. Très désagréable.
(Translated) Much more than party Vezina and very good price !!! (Original) Beaucoup plus de choses que party Vezina et très bon prix !!!
(Translated) Place to find everything for the holidays. However, take a trip to Dollarama before there are cheaper things. (Original) Endroit pour trouver de tout pour les fêtes. Cependant faites un petit tour au Dollarama avant il y a des trucs moins chers.
Very nice store to go for halloween costumes
Sunday we had very good service. Diane was very kind & helpful. Thank you!
(Translated) It's good but it lacks a few employees when we have questions. In general we can find all for our party (Original) C'est bien mais il manque un peu d'employés quand on a des questions. En général on peut trouver tous pour notre party
Limited supplies. Depends on your needs.
Staff is friendly and helpful
(Translated) My number 1 store for parties (Original) Mon magasin numéro 1 pour les party
(Translated) Perfect for any party (Original) Parfait pour n'importe quelle fete
Check dollarama first because things here are 3 times the price.
Terrible customer service. Bought merchandise for a party and no all items bagged. Asked for a refund and instead of apology was hung on. Called back store to speak to manager and hung up on again. Never going back or ever recommend this place. Others in area much better to deal with.
Has everything for a party, same price as buying online
(Translated) Super beautiful experience! (Original) Super belle expérience !
(Translated) Excellent choice of products for different occasions unfortunately we don't give a damn about the customer j to the paid $ 200 for an arch of balloons which seemed to me very pretty in the photo and we delivered 4 large masses of balloons to me and deal with that very disappointed my girl never got her balloon arch for her wedding and it cost $ 200 (Original) Excellent choix de produits pour différentes occasions malheureusement on se fout carrément du client j au payé 200.$ pour un arche de ballons qui me semblait très jolie sur la photo et on m a livré 4 grosses masses de ballons et arrange toi avec ça très déçue ma fille n a jamais eu son arche de ballons pour son mariage et ça coûté 200$
Great selection of items, however staff aren't friendly and it seems like you are bothering them more than anything else
(Translated) Great service (Original) Super service
(Translated) Choices to lose your mind (Original) Des choix à en perdre la tête
(Translated) There is everything and especially several size / format (Original) Il y a de tout et surtout plusieurs grandeur/format
Excellent place for ger advice to party and good price also
Nice staff and helpful
(Translated) My sister went to inflate balloons for the party to our little cousin and were also looking for Unicorn-themed items. What we found at a 'normal' price for expert party. But the problem is with customer service that leaves much to be desired. Apparently we can not inflate our own balloons, we have no explanation except that 'if you are not satisfied if something happens with the ball you're fired against us'. Not stupid as an explanation and no way to discuss if we can do it at our own risk. Subsequently we chose 4 balloon to inflate and when we arrive at the cashier to pay the lady comes with the 4 + 1 we did not ask which costs $ 20 (a balloon inside another transparent). Since we did not ask for it, we did not want it paid. But after knowing stubborn and asked not to be paid 3-4 times we ended up taking it for lack of patience and desire not to get mad anymore. Arriving at home we explain the situation being disappointed to have a less than pleasant service and to have been forced to waste money on something we did not want. Our grandmother tells us they have the same experience 2 years ago .. (arrived at the checkout with balloons she did not ask) Forcing customers to buy things they do not want seems to be a tactic at this long-lasting store. It is deplorable. (Original) Ma soeur est allé pour faire gonfler des ballons pour la fete a notre petite cousine et recherchais également des articles au theme de Licorne. Ce qu'on a trouvé a un prix 'normal' pour party expert. Mais le problème est avec le service a clientèle qui laisse sérieusement à désirer. Apparemment on ne peux pas faire gonfler nos propres ballons, nous n'avons eux aucune explication a part que 'si vous n'êtes pas satisfait si quelque chose arrive avec le ballon vous allez viré sa contre nous'. Pas débile comme explication et aucune façon de discuter si on peux le faire a notre propre risque. Par la suite on a choisie 4 ballon a faire gonfler et lorsque nous arrivons a la caisse pour payer la dame vient avec les 4 + 1 que nous n'avons pas demandée qui coûte 20$ (un ballon a l'intérieur d'un autre transparent). Puisque nous ne l'avions pas demandé, nous ne voulions pas le payé. Mais apres savoir obstiné et demandée de ne pas le payée 3-4 fois on a fini par le prendre par manque de patience et desire de ne pas se fâcher plus. En arrivant à la maison on explique la situation étant déçu davoir eux un service moins qu'agréable et avoir été forcée a gaspiller pour quelque chose que l'on ne désirait pas. Nôtre Grand-mère nous raconte avoir eux la meme expérience il y a 2 ans..(arrivée a la caisse avec des ballons qu'elle n'a pas demandé) Forcé les clients à acheté des choses qu'ils ne désirent pas semble être une tactique à ce magasin qui dure depuis longtemps. C'est déplorable.
(Translated) A lot of choices (Original) Beaucoup de choix
(Translated) Personally, I never find what I want there and the staff do not know the store. They are not pleasant at all. (Original) Personnellement je n'y trouve jamais ce que je veux et le personnel ne connaît pas le magasin. Ils ne sont pas agréables du tout.
We bought balloons for my sister's 25th birthday and the staff made the arrangements look so pretty! The employees were very nice :)
It took almost an hour to get 6 helium balloons. Very disorganized
(Translated) Best customer service and after sales service received. The company stands out for its excellent service and its courteous and friendly staff. The balloon arrangements are magnificent! A big thank you to the whole team ! (Original) Meilleur service à la clientèle et service après vente reçu. L’entreprise se démarque par son excellent service et son personnel courtois et chaleureux. Les arrangements de ballons sont magnifiques ! Un grand merci à toute l’équipe !
(Translated) Best place in town to prepare a party ???? (Original) Meilleure place en ville pour préparer une fête ????
(Translated) All you need to make beautiful holidays even if it's a little expensive ... (Original) Tout ce qu'il faut pour faire de belles fêtes même si c'est un peu chère...
(Translated) Lots of empty shelves, the section in which we went to collect our items was practically without choice. On the other hand, good service! (Original) Beaucoup d'étagères vides, la section dans laquelle on allait chercher nos items était pratiquement sans choix. Par contre, bon service!
Worst customer service ever had. Went in for 2 balloons and waited over 1 hour, while 5 workers were behind the counter and only 3 customers including myself!! Only 2 employees serving customers while the others simply chit chatting amongst themselves!!! Never once acknowledging the waiting customers... I could of gone to the dentist to extract a tooth and it would of been faster!! Never again!!
Good collections but too expensive. Same stuffs can be got at reasonable price at few dollar shops
Employees are really nice and helpful! Huge selection of party decorations.
Great service, not enough face painting supplies
(Translated) Always well served and always what I'm looking for ♡♡♡♡ (Original) Toujours bien servi et toujours ce dont je recherche ♡♡♡♡
It's super fun there
Really nice and a great variety of party decorations to choose from, lots of theme. You can even find things for wedding up to anything. Wow!
So much stuff!! Any party is covered
(Translated) Missed a bit of choice, but by searching we found (Original) Manquait un peu de choix, mais en fouillant nous avons trouvez
(Translated) Very good service, expensive though. I found the same items later at half price elsewhere. In addition I had a 10% with my facebook code and I was not offered to apply it but I forgot to mention it. With a bill of $ 120 I would have appreciated. But there ! Happy with my purchases (Original) Très bon service, cher par contre. J ai trouvé les mêmes items par la suite à moitié prix ailleurs. De plus j avais un 10% avec mon code facebook et on m a pas offert de l appliquer mais j ai oublié de le mentionné. Avec une facture de 120$ j aurais apprécié. Mais voilà ! Contente de mes achats pareil
(Translated) Long wait for nothing. No smile. (Original) Longue attente pour rien. Aucun sourire.
(Translated) Everything for a reception or birthday party (Original) Tout pour un party réception ou anniversaire
(Translated) Great selection of Halloween costumes and accessories. Also a lot of decorations for birthdays and other events. (Original) Excellent choix de costumes d'Halloween et d'accessoires. Aussi beaucoup de décorations pour les anniversaires et autres événements.
Great merchandise, terrible customer service. Employees don’t seem like they enjoy doing their job, not helpful at all. Ordered a set of balloons, I was just told « go pick your balloons » with little to no knowledge on balloon set ups, I did not get what I was expecting and was not offered further help but rather to pick another balloon and of course I would have to pay for it. Don’t expect much from here other than good merchandise, but pricey.
big varieties collection
(Translated) Excellent service from the gentleman who served the balloons! Very welcoming and beautiful energy :) thank you !! (Original) Excellent service du monsieur qui servait les ballons! Très accueillant et belle énergie :) merci !!
A lot of choices, staff is always ready to help
(Translated) Party Expert in Quebec, excellent service. Affable and friendly staff. Even during the containment, they accommodated me, they were flexible with my order at the very door of the store. (Original) Party Expert à Québec, excellent service. Personnel affable et sympa. Même lors du confinement, ils m'ont accommodé, ils ont été flexible pour ma commande à la porte même du magasin.
(Translated) Store that moved. Bigger, more choices. Superb. (Original) Magasin qui a déménagé. Plus grand, plus de choix. Superbe.
(Translated) Great place to find a costume / accessories and decorations for all occasions (Original) Superbe endroit pour trouver un costume/ accessoires et décorations pour toutes les occasions
A lot of party items. Definitely worth going if you are planning a event and looking for affordable decorations ????
(Translated) Very complete for parties and Halloween, it has everything. (Original) Très complet pour les partys et l'halloween,il on de tout.
Wide variety of options. Little pricey though.
(Translated) Messy store and poor customer service. (Original) Magasin désordonné et service à la clientèle à désirer.
(Translated) All for a party (Original) Tout pour un party
(Translated) Always a beautiful experience! (Original) Toujours une belle expérience!
(Translated) Good service, the employees are friendly and helps a lot in conceptualizing ideas (Original) Bon service, les employés sont sympathiques et aide beaucoup à la conceptualisation des idées
(Translated) Very good and great service (Original) Très bien et super service
(Translated) Great customer service! (Original) Super service à la clientèle!
(Translated) A lot of choices (Original) Beaucoup de choix
(Translated) Nice place good service (Original) Belle place bon service
(Translated) Great costume any taste (Original) Super costume toute les gout
Good place to buy party decorations. Friendly staff.
(Translated) Great for organizing a thematic evening. I had the assistance of a clerk to find what I was looking for. Be patient for balloon bouquets. It's popular. (Original) Super pour organiser une soirée thématique. J'ai eu l'assistance d'une commis pour trouver ce que je cherchais. Il faut être patient pour les bouquets de ballon. C'est populaire.
Super nice place to find everything you need for a party. Not just birthdays, but material for gender reveal, theme parties and more. Balloons, signs, customs, accessories, candies and more. Nice service and good prices.
Big variety for your party, even Halloween costumes
(Translated) We find almost everything (Original) On trouve presque tout
(Translated) There are all kinds of things. (Original) 有各式的東西 正!
Terrible service, never again in this place. The girl didn't close well the balloon and it blown away a second after I stepped out of the store. They refused to refill the balloon. "You stepped out, it's your problem now" was the answer.
(Translated) Very good, very nice (Original) Tres bien, tres gentils
(Translated) This place is perfect for finding everything for your party or event, whatever the event and the theme ???? (Original) Cet endroit est parfait pour tout trouver pour votre fête ou événement, peu importe l'événement et le thème ????
Low selection
(Translated) Good customer service (Original) Un bon service clientèle
(Translated) Many choices and well organized. The balloons stayed longer longer than elsewhere. We will return! (Original) Beaucoup de choix et bien organisé. Les ballons ont resté beau plus longtemps qu'ailleurs. On y retournera!
(Translated) We find all kinds of stuff and disguise (Original) On trouve tout de sorte de truc et de déguisement
(Translated) There are many choices (Original) Il y a beaucoup de choix
(Translated) Very well received (Original) Très bien reçu
(Translated) Impressive selection of accessories and costumes (Original) Impressionnant choix d'accessoires et de costumes
(Translated) Cool Great Magnificent Beautiful day ???? (Original) Cool Great Magnifique Belle journée ????
(Translated) You can find everything there!!! :) (Original) On y trouve de TOUT!!! :)
terrible service! don't order balloons from here! they don't respect the time frame we had to wait 30-45 mins when it was suppose to be a pick up order. They order didn't have the style we pre ordered 2 weeks prior and never called to notify. Then they asked us to pay extra for other balloons styles. Plus we were served by the manager who wasn't apologetic for the terrible service, avoid this place!
Nice place! Good for all type of events.
(Translated) Not a lot of retirement products (Original) Pas de beaucoup de produits pour la retraite
(Translated) Good for the party (Original) Bien pour lez parte
Good selection, good prices but low quality products.
(Translated) Good choice of costumes at a good value for money. (Original) Bon choix de costumes à un bon rapport qualité prix.
(Translated) Best place for halloween ???????????????????????????????? (Original) Meilleur endroit pour l'halloween ????????????????????????????????
Always a lots of things for all king of decorations and ideas for parties. Helium ballon service in place.
It is good place t ok buy stuff for parties especially if it is on sale, sometimes you find stuff cheaper than Dolarama
(Translated) Always a very good service the employees are courteous and answer questions well. (Original) Toujours un très bon service les employés sont courtois et répondent bien aux questions.
(Translated) Place for parties and costumes in Sainte-Thérèse. (Original) La place pour les partys et costumes à Sainte-Thérèse.
(Translated) The pleasure of having and seeing everything. Committed to customer service. (Original) Le plaisir d'avoir et de voir de tout. Commis au service du client.
(Translated) You will find what you need for your parties. The staff are smiling. (Original) Vous trouverez ce qu'il faut pour vos party. Le personnel est souriants.
(Translated) You find everything (Original) Vous trouvez de tout
(Translated) Really good ! (Original) Vraiment bien !
Good location. A little messy and sometimes missing prices. But good selection and staff is super helpful.
(Translated) Not enough variety in some items, the bottle of disinfectant at the entrance was broken and few specials. Very messy. (Original) Pas assez de variété dans certains articles, la bouteille de désinfectant à l'entrée était brisée et peu de spéciaux . Très désordonné.
(Translated) I am always impressed by the choice of items. For two events in a row (a 40th birthday and a baby shower), I got several items there. Pricewise, it's not cheap, but I think we will find articles that are not necessarily found in other stores of the same kind. (Original) Je suis toujours impressionnée par le choix des items qu'on y retrouve. Pour deux événements de suite (un 40e anniversaire et un shower de bébé), je me suis procurée plusieurs items là-bas. Côté prix, ce n'est pas donné, mais je trouve qu'on y retrouve des articles qu'on ne retrouve pas nécessairement dans les autres magasins du même genre.
Huge collection with great quality and average prices.
Lots of choices. Friendly and helpful staff.
(Translated) There is everything you want for the most extravagant parties. (Original) Il y a tout ce qu'on cherche pour les partys les plus extravagantes.
(Translated) The perfect place to find our Halloween costumes (Original) La place idéale pour trouver nos costumes Halloween
(Translated) I went to the expert party for my mother's retirement party. I found beautiful decorations and a beautiful scarf in French. I left the store with great satisfaction and a very beautiful bouquet of balloons. My mother was delighted. Thanks to the whole team!!!! (Original) Je suis allée au party expert pour la fête de retraite de ma mère. J'y ai trouvé de belles décorations et une belle écharpe en français. Je suis sortie du magasin avec une grande satisfaction et un très très beau bouquet de ballons. Ma mère était ravie. Merci à toute l'équipe!!!!
(Translated) Super service. Everything for a party (Original) Super service. De tout pour une fête
(Translated) A lot of costume but unfortunately they do not hire (Original) Beaucoup de costume mais maleuresement il ne font pas la location
(Translated) EDIT: I tried to communicate on June 4th to the email address provided by the owner, but I have no response? Waiting... Original comment: I bought balloons and other decorative items for over $ 175. As soon as I got home, I noticed that the "6" balloon was starting to deflate ... So I immediately called the store to find out how to proceed, it had literally been 10min since I had bought. The girl on the phone just tells me "once you leave the store it's not guaranteed." Disappointed, I informed her that I needed a giant golden "6" as I had just bought and that I would pick it up the next morning at 10am, she confirmed that it would be ready and that I would have to pay the balloon $ 12. I accept. The next day when I arrive at 10am, the balloon was not ready ... Nobody finds my order. I explain the situation to the employee who re-orders. To my astonishment, he asks his manager if the ball is free since it is a replacement. She answers no, because I should have come back to the store right away and now it's too late ... TOO LATE ?? I called 10min after the purchase to inform me on how to proceed and the employee told me that there was nothing to do and finally, I could have had a replacement for free? At the price it costs to shop here ... Then I ask for a bag to protect the ball and I am charged $ 1 for a huge cheap plastic bag. In short, the morale of the story ladies and gentlemen, hurry back to the store with your defective balloon if it happens to you! In my case, it was the last time I set foot in this store ... (Original) EDIT: j'ai tenté de communiqué le 4 juin à l'adresse courriel fourni par le propriétaire, mais je n'ai aucune réponse ? En attendant... Commentaire original : J'ai acheté des ballons et autres articles de décorations pour plus de 175$. Dès que je suis rentrée chez moi, j'ai remarqué que le ballon "6" commençait à dégonfler... J'ai donc appelé immédiatement le magasin pour savoir comment procéder, ça faisait littéralement 10min que j'avais acheté. La fille au téléphone me dis simplement "une fois que vous sortez du magasin ce n'est pas garantie". Déçue, je l'informe que j'ai besoin d'un "6" doré géant comme je venais d'acheter et que je passerais le chercher le lendemain matin à 10h, elle me confirme que ce sera prêt et qu'il faudra payer le ballon 12$. J'accepte. Le lendemain quand j'arrive à 10h, le ballon n'était pas prêt... Personne ne trouve ma commande. J'explique la situation à l'employé qui repasse la commande. À mon grand étonnement, il demande à sa gérante si le ballon est gratuit vu que c'est un remplacement. Elle répond non, car j'aurais dû revenir tout de suite en magasin et que là, il est rendu trop tard... TROP TARD ?? J'ai appelé 10min après l'achat pour m'informer sur la manière de procéder et l'employée me dit qu'il n'y a rien à faire et la finalement, j'aurais pu avoir un remplacement gratuitement ? Au prix que ça coûte magasiner ici... Ensuite je demande un sac pour protéger le ballon et on me charge 1$ pour un immense sac de plastique cheap. Bref, la moral de l'histoire mesdames et messieurs, dépêcher vous de retourner en magasin avec votre ballon défectueux si cela vous arrive! Dans mon cas, c'était la dernière fois que je mettais les pieds dans ce magasin...
Found what I needed got all the help I needed but the place needs a renovation. I recommend this place for halloween costumes or party stuff
(Translated) So a great selection of items for parties! It will surely become my must. (Original) Tellement une grande sélections d'articles pour les party ! Ça deviendra surement mon incontournable.
(Translated) In order to organize a revelation of baby sex, we had several balloons prepared, one of which was composed of several confetti. We went in person to pick our confetti and the employee tied it all with our order. When we went to get our order it was not ready and in addition to bursting the ball we did not confetti we took the trouble to choose ... The confetti made us doubt about the moment ! We told ourselves we will open the envelope and they forget to give us the envelope and we had to go to the store after the event ..... Several people present at the party are in charge of events ... The advertisement was therefore not very promising. (Original) Afin d’organiser une Révélation du sexe de bébé, nous avons fait préparer plusieurs ballons dont un qui était composé de plusieurs confettis. Nous sommes allés choisir en personne nos confettis et l’employé a attaché le tout avec notre commande. Quand nous sommes allés chercher notre commande celle-ci n’était pas prête et en plus en éclatant le ballon nous n’avions pas les confettis qu’on a pris la peine de choisir... Les confettis nous a fait douter sur le moment! Nous nous sommes dit on va ouvrir l’enveloppe et bien ils on oublier de nous redonner l’enveloppe et nous avons du aller la chercher en magasin après l’événement..... Plusieurs personnes présent au party sont en charge d’événements... La publicité à donc été peu promettante.
Pretty nice store good variety. But little expensive but still worth a look if your planning a party .
my first visit and I would be back
For all desires
They have a large variety of costumes and their accessories for Halloween parties or any other occasions. A lots of party stuff whether you need some decorations for a birthday or just hosting a specific party at home you can find it there, all in one place in afordable prices too. I recommend this place.
(Translated) You can not die peacefully if you've never been there! The ultimate, nothing less. Many themes, affordable prices, huge store; It's amazing! (Original) Vous ne pouvez pas mourir tranquille si vous n'avez jamais été là! Le summum, rien de moins. Beaucoup de thématiques, prix abordables, immense magasin; C'est époustouflant!
Cool
(Translated) Very good service! Caring employees who offer assistance without putting pressure on to sell products. The aisles are organized into themes (boys, girls, superheroes, Cowboys, adults, etc.). Very large selection of balloons! Helium canister rentals for very competitive events !! (Comes to less than $ 1 per balloon for quantities of 150 and more .. ($ 100 in mid-June 2018 for rental!) Fireworks and other party stuff starting at 99 ¢! (Original) Très bon service! Employés attentionnés et qui offrent leur aide sans mettre de pression pour vendre des produits. Les allées sont organisées en thèmes (garçons, filles, superhéros, Cowboys, adultes, etc). Très grand choix de ballons! Locations de bonbonnes d'hélium pour des évènements à peux très compétitif!! (Revient à moins de 1$ le ballon pour des quantités de 150 et plus.. (100$ à la mi-juin 2018 pour la location!) Feux d'artifices et autres choses de party à partir de 99¢!
(Translated) THE WORST CUSTOMER EXPERIENCE OF MY LIFE !!!!! I ordered a set of balloons from the helium for a friend's birthday. I went to take my order the day before but as soon as I received it. They didn't give me a bag to hold my outfit. I was not given any weight to prevent it from going into the air. So I bought one. It does not show a bag so I thought their setup was solid. So I left our home the next day and went to put the assembly in the car. The whole is detached and goes to lodge in a tree and the balloon was petered by a tree. I call at the Greenfield Park overrun. The employee at the beginning is cooperative but then asks a colleague in another point of sale to redo my editing. She comes back to me and she tells me that they have a policy or they do not reimburse and do not remake the balloons My editing is not guaranteed. But if the helium mounting what apparently costs the most is not insured WHAT IS INSURED ?? !!!!! The I ask nicely to just redo the main balloon I do not ask for a refund. Then I have the right to a life lesson on balloon tying formations. In short, we have training on how to secure the assemblies so it's not our fault it's yours ?? !!! I am being fooled ?? !!! My balloon comes OFF but it is MY FAULT !!!! I am asked to REPAY !!! ???? This is customer service ??! We do not even try to accommodate me to offer me to re-inflate my balloon to offer me a discount to redo the assembly. $ 50.77 and no help ?? !! We can take the money but when it is taken we no longer provide customer service ?? !! I was happy to encourage a trade from here for all my events. NEVER AGAIN!!! And I will be happy to spread the news to my entire address book !!!!! I'm really disappointed. Especially since I used to always pay montages for birthdays and organizations. I will have to encourage the Amazon and AliExpress of this world in the future. THANK YOU PARTY EXPERT !!!!!! (Original) LA PIRE EXPERIENCE CLIENT DE MA VIE!!!!! J'ai commande un ensemble de ballons a lhelium pour lanniversaire d'une amie. Je suis allee prendre ma commande la veille mais des que je l'ai recu. On ne ma pas donne de sac pour contenir mon ensemble. On me ma pas donne de pese pour eviter que ca part dans les airs. Donc jen ai achete un. Il ne mont pas donne de sac donc je croyais que leur montage etait solide. Je sors donc de chez nous le lendemain et en allant mettre le montage dans l'auto. L'ensemble se detache et va se loger dans un arbre et le ballon sest fait peter par un arbre. Jappelle a la surcursale de Greenfield Park. La preposee au debut se montre cooperative mais par la suite demande a une collegue dans un autre point de vente de refaire mon montage. Elle me revient et elle me dit quils ont une polituque ou ils ne remboursent pas et ne refont pas les ballons Mon montage nest pas assure. Mais si les montage a lhelium ce qui apparemment coutent le plus cher nest pas pas assure QUEST CE QUI EST ASSURE??!!!!! La je demande gentiment de juste refaire le ballon principal je ne demande pas de remboursement. Ensuite jai le droit a une lecon de vie sur les formations dattache des ballons. En bref, on a des formations sur comment securiser les montages donc cest pas notre faute cest de la tienne??!!! On me niaise??!!! Mon ballon se DETACHE mais cest MA FAUTE!!!! On me demande de REPAYER!!!???? Cest ca du service a la clientele??! On essaye meme pas de maccomoder de me proposer de regonfler mon ballon de moffrir un rabais pour refaire le montage. 50.77$$ et aucune aide??!! On px prendre largent mais quand cest pris on ne donne plus de service a la clientele??!! Jetais contente dencourager un commerce dici pour toutes mes evenements. PLUS JAMAIS!!! Et je vais me faire un plaisir de propager la nouvelle à tout mon carnet d'adresee!!!!! Je suis vraiment decue. Surtout que javais lhabitude de toujours payer des montages pour les anniversaires et organisations. Je vais devoir encourager les Amazon et AliExpress de ce monde à lavenir. MERCI PARTY EXPERT!!!!!!
Shame full pricing practices. Deliberately pricing things wrong. Pricing practices that are illegal in our province. Even went up to the manager to complain about wrong pricing. She referred me to The UPC model number not being the same. Dishonest and they slap a Final sale stamp on the receipt. NO wonder online sales are going thru the roof!!!! I’ll pick something up ONLINE instead of getting ripped OFF!
(Translated) Worst customer service ... (Original) Le pire service à la clientèle…
Expensive
(Translated) We find everything we look for and more (Original) Encontramos todo lo que buscamos y mas
Arguably one of the largest party stores on the island
Great place to go for all party needs!
(Translated) We hope to have more stock for Halloween next year. (Original) On espère avoir plus de stock pour halloween l'année prochaine.
(Translated) Lots of Halloween costumes, but very high prices. (Original) Beaucoup de costume à l'halloween, prix cependant très élevé.
Good store but not well organized
(Translated) Good ideas for your "Party" (Original) Bonnes idées pour vos « Party »
The place to enjoy party! Always something to push your party to the next level
Good selection of things and good prices!
Good variety but prices are quite high.
(Translated) The employees are smiling and the service is friendly. We smile when we set foot in the store. I highly recommend. (Original) Les employés sont souriant et le service est chaleureux. On a le sourire dès qu'on met les pieds dans le magasin. Je recommande vivement.
Large variety of itens for your party. It's very probable that you will find what you are looking for. The price isn't the cheapest, but I think it's fair.
Excellent service , big selection
Very good products and lot of choices
(Translated) A warm welcome, the right place for decorations of all kinds. A real party store (Original) Un bel accueil, la bonne place pour les décorations de toutes sortes. Un vrai magasin de fêtes
(Translated) OK as a place without more (Original) Correct comme place sans plus
Super quick a lot of options
(Translated) Everything is classified by theme, lots of choice. Large variety of helium balloons. I always go there for my children's birthday. (Original) Tout est classé par thème, beaucoup de choix. Grande variété de ballons gonflés à l'hélium. J'y vais toujours pour l'anniversaire de mes enfants.
(Translated) Really magical choice to dream (Original) Vraiment magique du choix à faire rêver
Nice
(Translated) Lots of choice with very good service. Thank you (Original) Beaucoup de choix avec un tres bon service. Merci
Good courteous service
(Translated) halloween magic place, just shame there is rarely anything new or the stuff I'm looking for but personal super nice thank you !!! (Original) place magic de halloween , juste domage ya rarement des truc nouveau ou les truc que je cherche mais personnelle super gentil merci!!!
A lot of veraity but really expensive
(Translated) Washable masks with valve, bein the valve it's just a decorative plastic bottle lol (Original) Les masques lavables avec valve, bein la valve c'est juste un boute de plastique décoratif lol
I have been to other party experts before and this time I tried a new location. Yesterday Dec. 4 I was serviced by a miserable looking young guy and I am not happy with my balloons. I paid extra for the balloons to last longer and today the balloons are awful looking. All the inside of the balloons have fallen to the bottom which this has never happened to me before. I saw the guy pump the liquid into the balloon and put the smallest qty ever now my balloons look terrible Won’t return here
(Translated) There were staff everywhere and yet no help. I am going to ask a question I was given an answer which implied meant "get by". By cons you will find everything you need but that does not forget the price. I had about a hundred pieces to organize a gender party reveal ... so I have no regrets about my purchases but I think that for the service and the price I should have gone elsewhere. But the store is very easy to access and open all year! Note a large choice of costume! (Original) Il y avait du personnel de partout et pourtant aucune aide. Je suis aller poser une question on m'a donné une réponse qui sous-entendu voulait dire "débrouille toi". Par contre vous trouverez tout ce sont vous avez besoin mais à ça il ne fait pas oublier le prix. J'en ai eu pour une centaine de pièce pour organiser un gender party reveal... alors je ne regrette aucunement mes achats mais je pense que pour le service et le prix j'aurais dû aller voir ailleurs. Mais le magasin est très facile d'accès et ouvert toute l'année! À noter un grand choix de costume!
(Translated) Service in the halloween period with staffing increases. Eggs, it's scary in both senses of the word. Dry / impersonal service. (Original) Service dans la période de l'halloween avec augmentations du staffs. Oufs, ça fait peur dans les 2 sens du mot. Service sec/ impersonnel.
Good services and great choice of product for any kind of party decorations
(Translated) Excellent service and there is everything you need for any party. (Original) Excellent service et on trouve tout ce qui est nécessaire pour n'importe quel party.
(Translated) Wow! Suberbe inventory! (Original) Wow ! Suberbe inventaire !
(Translated) Courteous service. On the other hand, on October 30, there were hardly any costumes left and the line was endless. 15 minutes to get home and 20 minutes to pay. It was way too long. They are understaffed during busy periods! (Original) Service courtois. Par contre, le 30 octobre, il ne restait presque plus de costumes et la ligne était interminable. 15 minutes pour rentrer et 20 minutes pour payer. C'était bien trop long. Ils manquent de personnel durant des périodes achalandées !
It’s good place to buy party items but really expensive
(Translated) Not bad at all to organize a party. Not much French stuff for our New Year party. (Original) Pas mal de tout pour organiser un party. Pas beaucoup de truc en français pour notre party du jour de l'an.
(Translated) A lot of stock, the staff is not very helpful when looking for something specific. (Original) Beaucoup de stock, le personnel n'est pas très aidant lorsque l'on cherche quelque chose de spécifique.
(Translated) He stopped inflating the balloons more than 20 minutes before closing, and the way to let me know was very aggressive. (Original) Il arrête de gonflé les ballons à plus de 20minute avant la fermeture, et la façon de me laisser savoir étais très agressif.
You will find a lot stuff for your parties
I really go out to DDO. I saw on line that they had both items needed for my costume this year. I called to confirm this morning ( 18/10/21) and they had one of two. Didn't get the person's name over the phone but I truely appreciated that he had picked up an gloves similar to the ones I chose online. This is service. Again thank and I did pickup my items. So why 4 and not 5? Well the young woman at the register didn't seem enthusiastic about being there. Maybe she had and off day, but.... something to ponder on
(Translated) We did a gender reveal, they were very careful that nothing was revealed by accident! There was no more "secret" smoke, they organized us by hiding another type of smoke. Quite a team effort to have a nice surprise! Well done! (Original) Nous avons fait un gender reveal, ils ont fait très attention à ce que rien ne soit dévoilé par accident ! Il n'y avait plus de fumigène "secret", ils nous ont organisé en cachant un autre type de fumigène. Tout un travail d'équipe pour avoir une belle surprise ! Bravo!
For all your party and costume needs.
They are the Party Expert!! They have everything you need to make your party happening whatever your theme! Watch out parents if you bring your kids, they have a section with adult party stuff... My kids asked me a few questions. lol Their price is rather on the high but you will definitely find things wont at Dollarama so it's worth the extra few bucks!
(Translated) super store (Original) super magasin
Fast service, answer your every needs at low cost, will be returning...
(Translated) Very good service (Original) Très bon service
(Translated) A lot of choices (Original) Beaucoup de choix
Good service, nice sta
All you need to prepare for your party. I went their to get some ballons and helium cylinder for my daughter's birthday, then I was surprised of all the various and vast party products they've got. So Ifound everything I needed from the costumes to the decoration, even games and some giveaway gifts for the invitees. Staff are helpful and smiles all the time. However, and the reason why I gave 4 stars is that, the min-mouse balloon I bought were may be old or of bad quality. 2 packs, 8 ballons each for total of $7.98+tax....ended up with only 8 ballons and the rest burst the moment I started to blow air :(
Awesome you can find everything to your party ????????????????
(Translated) This is the place to buy fireworks. We are preparing for a beautiful St-Jean this year !! (Original) C'est la place pour acheter des feux d'artifices. On ce prépare pour une belle St-Jean cette année !!
(Translated) Good service, friendly staff (Original) Bon service, personnels aimables
(Translated) I got cheated $ 120 for my daughter's halloween costume. Pleasant shopping .. !! (Original) Je.me suis fait flouer 120$ pour le costume dhalloween de ma fille. Agreable magasinage..!!
Pretty good selection and someone actually asked me if I needed help.
Bad service
Good service freindly staff
(Translated) We find everything for occasions. Awesome this store! Staff answer questions for their concerns. (Original) On trouve casiment tout pour les occasions. Génial ce magasin! Le personnel répond aux questions sa s soucis.
(Translated) Excellent (Original) Ótimo
(Translated) Ordinary (Original) Ordinaire
Found what I came for with the help of manager. Initial employee had just told me they didn’t have it without looking. I would have liked it better if the service would have helped me right away. Manager was helpful and awesome
Huge place to find anything you need for a birthday party. Staff is friendly and helped us to find what we needed prices are not crazy expensive.
(Translated) Good place to find costumes, affordable price (Original) Bonne place à trouver des costumes, prix abordable
Best place to get Halloween costumes!
(Translated) The employees are really nice and friendly (Original) Les employés sont vraiment agréables et sympathiques
(Translated) very good advice, suggestions and choices (Original) conseille tres bien , suggestions et choix
(Translated) A lot of choices! (Original) Beaucoup de choix!
A little bit pricey for common stuff but has a great variety of specialized items
(Translated) dollarama less good (Original) dollarama en moins bon
(Translated) A huge choice for all occasions (Original) Un choix énorme pour toutes les occasions
(Translated) Beautiful hosts, lots of choice and good price (Original) Belle accueille,beaucoup de choix et bon prix
(Translated) They have everything you need for the party. (Original) Ils ont tout le nécessaire pour les party.
Everything for a party...a lot of people before Halloween... Can't return most items
Would give 0 stars if I could. The amount of unprofessionalism from staff and management is noticeable as soon as you walk into the store. No one was correctly wearing their mask (under the nose, on the chin....etc). Despite this, one of the older looking employees felt the need to yell at me for not waiting in the right place although there is little to no signs on the floor explaining where we should be standing. All this while the 4 other employees simply just stare at you from behind the cash. Extremely disappointed and definitely won't be coming back. I'd gladly drive to Montreal just to avoid coming back here.
(Translated) Excellent (Original) Excellent
(Translated) Many choices for all occasions, competitive prices. (Original) Beaucoup de choix pour toutes les occasions, prix compétitifs.
Expensive
(Translated) They give good advice !!! ???????? (Original) Ils donnent de bons conseils!!! ????????
(Translated) Good service a lot of choice (Original) Bon service beaucoup de choix
They don't have price tags on quite a few of the products, I saw a similar item to the one I had in my hand for 20$, I went to the register and got smacked with a 40$ receipt for one thing. Make sure to ask employees for the prices
(Translated) The wide selection of everything you need to party. (Original) Le grand choix de tout ce qu'il faut pour faire la fête.
(Translated) Lots of costume choices! (Original) Beaucoup de choix de costumes !
Descent size store, you'll probably find it here. Staff super helpful.
Lots of party making supplies from practical stuff to really fun stuff. Helpful and friendly staff. Mall parking
Very expensive. Try to see before at dollarama or maxi or Walmart
(Translated) It was the least courteous service I have seen and received in several years. Unless you know exactly what you want (and still !!!!), I wouldn't recommend this store to you. (Original) C'était le service le moins courtois que j'ai vu et reçu depuis plusieurs années. À moins de savoir exactement ce que vous voulez (et encore !!!! ), je ne vous recommande pas ce magasin.
(Translated) Great selections of costumes and decorations for halloween and all other occasions. Many courteous and friendly staff on the floor. (Original) Grandes sélections de costumes et décorations pour l'halloween et tout autres occasions. Beaucoup de personnels courtois et sympathiques sur le plancher.
(Translated) A lot of choices. But we do have that with prices going up. Especially for occasions like Halloween (Original) Beaucoup de choix. Mais on ce fait avoir avec les prix à la hausse. Surtout pour les occasions comme l Halloween
(Translated) I really like the place but the queue is very poorly thought out when you are not shopping and there is a queue of people already. We must then exit by the entrance and a lady sent me for a walk to have use the entrance. (Original) J'aime beaucoup l'endroit mais la file d'attente est très mal pensé quand on achète pas et qu'il y a une file de gens déjà. Nous devons alors sortir par l'entrée et une dame m'a envoyé promener pour avoir utiliser l'entrée..
(Translated) Rotten service. I will never stay there again. No awareness of customer service. Only profit matters. (Original) Service pourri. Je n'y retournerai jamais. Aucune conscience du service clientèle. Seul le profit importe.
(Translated) I had had two bunches of balloons prepared for a Saturday morning. There was a problem with the preparation the day before. Everything was well taken care of by the manager who was very nice. They made two arrangements for me prettier than the ones I ordered in just a few minutes. Very good service. (Original) J’avais fait préparer deux bouquets de ballons pour un samedi matin. Un problème est survenu lors de la préparation la veille. Le tout a été bien pris en charge par la gérante qui était fort sympathique. Ils m’ont fait deux agencements plus jolis que ceux que j’avais commendés en quelques minutes seulement. Très bon service.
(Translated) Lots of stuff for children's parties (Original) Pleins de trucs pour les fêtes d'enfants
Lots of choices and nice staff. Got everything I needed for my daughter's sweet 16. Will be back for other events!
(Translated) All for halloween (Original) Tout pour l'halloween
(Translated) Halloween accessory costume and any occasion (Original) Déguisement accessoire Halloween et toute occasion
Great service by Wadih, a lot of choices but abit expensive
(Translated) Many things for parties of all kinds. (Original) Beaucoup choses pour les fêtes de tout genre.
Their bachelorette selection could have been better and at a cheaper price. Service isn't the best either.
Great customer service even before closing the store. Thank you and keep up the good work
(Translated) Good choice but disappointing service ... (Original) Bon choix mais service décevant...
(Translated) The prices are reasonable but the ugly employees are very dumb (Original) Les prix sont raisonnables mais les employés à laide sont très bêtes
2 of the balloon staff this weekend caused huge delays. Making jokes & bantering and chatting about nothing , fine when you don’t have a huge line of people. Super unprofessional towards customers though. It took 45 mins to compile a …
I wish you had more stuff for purem.
Very good customer service, everything you need for Halloween
(Translated) This is the only place to buy a wig without it costing your head! For decorations, I would say that it is expensive for what it is worth. Isn't helium supposed to be chased "rare"? (Original) C'est le seul endroit pour acheter une perruque sans que ça coûte les yeux de la tête ! Pour les décorations, je dirais que c'est chère pour ce que ça vaut. L'hélium c'est pas supposé être chassé "rare"?
(Translated) Good service and the item inventory is very large (Original) Bon service et l’inventaire des articles est très grand
(Translated) I love this store (Original) J’adore ce magasin
(Translated) I really was amazed by the great diversity that is available to us. Many themes, finally a place that offers something other than just Mickey, the Snow Queen, cars or the Avengers. For plates, posters, costumes, sweets, surprise bags, pinatas, balloons, etc etc you should find your account (Original) Je suis vraiment resté épaté par la grande diversité qui s'offre à nous. Beaucoup de thématiques, enfin une place qui offre autre chose que juste Mickey, la reine des neiges, cars ou les Avengers. Pour des assiettes, des affiches, des costumes, des bonbons, des sacs surprises, des pinatas, des ballons, etc etc vous devriez y trouver votre compte
Very Disappointing experience, we have been sold goods with defects, when we came to return it, they have refused to exchange it back... value of the things we bought were for almost 300$ and we wanted to return 1 item that costed around 25$, the manager & owner of Party Express Refused to return it back saying its a final sale. It is not for the money and more for the common sense of it. I asked to speak to the manager & she refused accusing us of using the goods we bought. Be careful and check what you purchase from this store.
Amazing customer service. From the moment I walked in, a girl came to help me find what I needed. I also ordered a balloon arrangement, and once again the service was excellent, the girl that helped me out was so creative. Definitely going back here when I’ll host a party.
(Translated) Wow ... Must see! (Original) Wow... À voir!
(Translated) Exceptional service! (Original) Service exceptionnel !
Everything I needed for my daughter's themed (unicorns) birthday party.
(Translated) Very pleasant as a store (Original) Très agréable comme magasin
(Translated) The art of wishing an unfavorable opinion ... Inadequate staff (manager and employee) on this Sunday, March 8, 2020. We bought items for $ 150 including balloons that we came to pick up on the scheduled date ... During the pickup already paid we are told that balloons burst but as it was our balloons (purchased from them and paid $ 2 / balloon to inflate) that it is our responsibility ... Although they have 1,000,000 balloons (which should not be very expensive) no replacement balloons can be found in the deplorable arrangement as customer service but good probably in connection with the individualist era in which we live ... Next to mention a Google opinion to come ah ... suddenly how can we rectify this ... unfortunately it is too late ... Good day. (Original) L'art de souhaité un avis défavorable... Personnel inadéquat (gérant et employé) en ce dimanche 8 mars 2020. Nous avons acheté pour 150$ d'articles dont des ballons que nous venions chercher à la date prévue... Lors du ramassage déjà payé on nous dit que des ballons ont éclatés mais que comme c'était nos ballons (achetés chez eux et payés le 2$/ballon pour les faire gonfler) que c'est notre responsabilité... Bien qu'ils aient 1000000 de ballons (qui ne doivent pas coûter très cher) aucuns ballons de remplacement ne se retrouve dans l'arrangement déplorable comme service à la clientèle mais bon probablement en lien avec l'époque individualiste dans laquelle nous vivons... Suivant la mention d'un avis Google à venir ah... soudainement comment pouvons-nous rectifier le tir... malheureusement il est trop tard... Bonne journée.
(Translated) We went to this store because the website said the item we wanted was in stock. Finally we went there for nothing because they did not have any in stock. In addition, the price of the items is quite high. (Original) Nous sommes allés a ce magasin car le site web disait que l'article que nous voulions était en inventaire. Finalement nous y sommes allés pour rien car ils en avaient pas en stock. En plus le.prix des articles est assez élevé.
This is ana amazing place for purchasing party accessories. Accessories ranges from birthdays, baby showers, and any kind of party!!
Pretty nice place to get any party related items and accessories :D I heard they are moving to marché central
(Translated) Quality service Discount for my occasion Human-to-human experience Perfect for big occasion I strongly advise (Original) Service de qualité Discount pour mon occasion Expérience humain à humain Parfait pour grosse occasion Je conseil fortement
I go they’re every year, never disappointed
(Translated) Great place, great service, just lack of large size suit and large affordable size (Original) Super endroit, super service, manque juste de costume grande taille et grande taille abordable
(Translated) Customer service to improve. Attitude of the cashier or manager who helped at the cash register not very professional. (Original) Service à la clientèle à améliorer. Attitude du caissier ou du gérant qui aidait à la caisse pas très professionnnelle.
Being from the US, I don’t speak much french, luckily Jessica from the balloon department spoke English. Since I was not in person, we spoke over the phone which sometimes can be difficult to understand one another or explain what I was looking for. I will say, Jessica was amazing!!! Her customer service skills was 100!!! Her English skills , her patients, knowledge and willingness to assist was greatly appreciated. Thank you for your help Jessica! I will absolutely recommend working with you to others, as I too, will hopefully have the opportunity to work with you in the future.
(Translated) A classic for themed decoration elements for parties of all kinds. Sometimes a bit expensive, but you can be sure to find all the trendy themes, as well as the classics. (Original) Un classique pour des éléments de décoration thématique pour les fêtes de toutes sortes. Parfois un peu cher, mais on peut être assuré d'y retrouver tous les thèmes à la mode, ainsi que les classiques.
(Translated) Good choice of decoration (Original) Bon choix de deco
(Translated) I was there to look for decoration for the holy month of Ramadan. Before going I called and was told there is a choice despite the limited quantity ???? I moved to their place but found an area that is not varied enough. I was really on it ???? (Original) J’étais là pour chercher de la décoration pour le mois saint du Ramadan. Avant d’aller j’ai appelé et on m’a confirmé que il y a le choix malgré la quantité limitée ???? j’ai déplacé chez eux mais j’ai trouvé un rayon qui n’est pas assez varié. J’étais vraiment dessus ????
(Translated) Superb costume! (Original) Superbe costume!
All you need for your parties!
(Translated) Large assortment of things for the party (Original) Gran surtido de cosas para la fiesta
The stuff online aren't always in the store but it's an awesome store for party supplies. You can always call and ask before going. I was amazed with all the ideas and stuff they offer!! The prices are acceptable, depending ofcourse, but it's nice and the staff is very good at helping you with what you need!!
(Translated) Wow! The balloon bar is something! (Original) Wow! Le bar à ballons, c'est qqchose!
Nice place to get all of your party stuff. I enjoyed shopping there
(Translated) I love (Original) J'adore
(Translated) Excellent service! (Original) Excellent service!
(Translated) It's crazy the size of the store and everything you can find there ... I liked it (Original) C’est fou la grandeur du magasin et tout ce qu’on peut y trouvé..moi j’ai bien aimée
Excellent service , girls are great !
I needed balloons and I got balloons. Quite a choice. Good service.
(Translated) Good choice of article (Original) Bon choix d'article
(Translated) There is a little bit of everything (Original) Il y a un peu de tout
(Translated) Wide variety of masks and items for various occasions and children's parties. The only problem is the location of the store: although very accessible (parking), it is a bit far. (Original) Grande variété de masques et d'items pour des occasions diverses et des fêtes pour enfants. Le seul problème est l'emplacement du magasin : bien que très accessible (parking), il est un peu loin.
(Translated) Needs for all kinds of parties (Original) 各种聚会需要的东西都有
(Translated) There are so many choices, you can't find anything (Original) Il y a tellement de choix, impossible de ne rien trouver
(Translated) wow good service (Original) wow bon service
(Translated) What a choice of Wow balloons in addition to the excellent service! (Original) Quel choix de ballons Wow en plus de l'excellent service!
You can get pretty mych all you need at the same place for a party so it is convenient. But sometimes you could get better prices at dollarama.
(Translated) Very good (Original) Très bonne
(Translated) Lots of options for all occasions (Original) Beaucoup d'options pour toutes les occasions
(Translated) For the costumes its perfect because 9n really finds everything leads fireworks not too expensive just corecte (Original) Pour les costumes ses parfait car 9n retrouve vraiment de tout mene des feux d'artifices pas trop chère juste corecte
(Translated) You can find everything there !!! (Original) On y trouve de tout !!!
Wonderful place for all your party needs. You can also call them and check with them before you go.
Staff was friendly and helpful
Your party begin when you're entering this place. Great choice of everything you could possibly need to make your event a success.
(Translated) Many stock. ZERO customer service. Is turned in the alleys 20 min. Yavais 4 employees who gossiped in the corner. It is never answer. We left. (Original) Beaucoup de stock. ZÉRO service clientèle. On a tourné dans les allées 20 min. Yavais 4 employées qui jasait dans un coin. On c'est jamais fait repondre. On est parti.
(Translated) (Comment added after receiving a first response from the owner). No, indeed, I was not satisfied to have been returned from the store by the franchisee on Acadia. I brought back an unworn dress, in its Party Expert box, and the manager on the spot only mentioned to me that: "it was not for him", "that he did not know how to help me", "that online shopping was another division and it did not concern him. " I would have expected to be able to bring back material bought online in a store of the same company! I still took the trouble to move. (Original) (Commentaire ajouté après avoir reçu une première réponse du propriétaire). Non, en effet, je n'ai pas été satisfait d'avoir été renvoyé du magasin par le franchisé sur Acadie. Je rapportais une robe non portée, dans sa boite Party Expert, et le gérant sur place ne faisait que me mentionné que : "ce n'était pas à lui", "qu'il ne savait pas comment m'aider", "que les achats en ligne c'était une autre division et que ça ne le concernait pas". Je me serais attendu qu'on puisse rapporter du matériel acheté en ligne dans un magasin de la MËME compagnie ! Je me suis quand même donné la peine de me déplacer.
(Translated) You can find everything, all year round ???????? Friendly and helpful staff (Original) On trouve de tout , toute l’année ????????Personnel aimable et serviable
(Translated) Lots of choices for various parties. (Original) Beaucoup de choix pour diverses fêtes.
Very helpful. Kind. The people in there all smiles !!!!
(Translated) File much too long. The tail went into the aisles and didn't budge. (Original) File beaucoup trop longue. La queue ce rendait jusque dans les allés et ne bougeait pas.
This place has all your party needs
(Translated) Wow sick their disguise (Original) Wow malade leur deguisement
(Translated) if I could give 0 I would have done it I paid 200 $ for an 8 p arch and here is what I received I DO NOT REFER THIS PLACE! not only did I send a message to the employer who did this THING and t no response if you want to waste your money you are in the right place !!!! (Original) si je pouvais donner 0 je l'aurais faite j'ai payer 200$ pour une arche de 8 p et voila se que Jai reçu JE NE REFERE PAS CETTE PLACE ! non seulement Jai envoyer un message a l'employer qui a faite cette CHOSEe t aucune réponse si vous voulez perdre votre argent vous êtes a la bonne place !!!!
(Translated) After being served by Sandrine at the cash register, I waited about ten minutes to inflate two balloons, which seemed too long. So I asked to cancel these two items, which was categorically refused by Sandrine. The items were never in my hands, nor were they opened by the comis for inflation. In the end, I am not satisfied with my experience in this branch and I never intend to return there again. The young lady is hiding behind a bogus reason: “my fund cannot do it”. (Original) Après avoir été servit par Sandrine à la caisse, j’ai attendu une dixaine de minutes pour faire gonfler deux ballons ce qui m’a parru trop long. J’ai donc demandé d’annuler ces deux items ce qui m’a été catégoriquement refusé par Sandrine. Les items n’ont jamais été entre mes mains, ils n’avaient pas non plus été ouvert par la comis au gonflage. Au final, je ne suis pas satifait de mon expérience dans cette succursale et je ne compte plus jamais y retourner. La demoiselle se cache derrière une raison bidon : “ma caisse ne peut pas le faire”.
(Translated) Customer service very disappointing. (Original) Service à la clientèle très décevant.
(Translated) I found everything I was looking for and they immediately inflated my balloons. I am very satisfied! (Original) J'ai trouvé tout ce que je cherchais et ils ont gonflé mes ballons sans attendre. Je suis très satisfaite!
(Translated) Terrible service, return of a big defective balloon, laughing at me and tell me it's my fault. The young employee talks about me with his colleagues in front of me. I am told that the manager is unavailable and that it is my fault anyway. (Original) Service épouvantable, retour d’un gros ballon défectueux, on rit de moi et me dis que c’est de ma faute. Le jeune employé parle de moi avec ses collègues devant moi. On me dit que le gérant est indisponible et que de toute façon, c’est de ma faute.
(Translated) Very good, a bit expensive though! (Original) Très bien , un peu cher toutefois !
Everything was very well delivered and on time for our big day
Nice store for all your party needs
(Translated) Lots of choice. Good service ! A little expensive. (Original) Beaucoup choix. Bon service ! Un peu dispendieux.
(Translated) Inevitable place for parties, family events! ???????????? (Original) Endroit inévitable pour les fêtes, les événements de famille ! ????????????
you always find what you're looking for...
(Translated) I like (Original) j'aime bien
My son is graduating from high school and everything graduation was put on hold but I wanted to make this a special event. With covid -19 happening and being a high risk I called the store and the manager was fantastic he went above and beyond what I ever could expected. He took my order over the phone and called me back shortly to let me know what they had available. He put everything on the side for me. Fantastic customer service. Thank you
(Translated) In general I like the place, they have a wide variety of selection in store. My problem is that I had an argument with an employee. He thought I was taking too long to make my choice for an item. As I said there is a very large selection and to make a choice is difficult. I am still the client and I have the right to take my time. The store would not close for another 4 hours !!! (Original) En général j'aime bien la place , ils ont une très grande variété de sélection en magasin. Mon problème est que j'ai eu un argument avec un employé. Il trouvait que je prenais trop de temps à faire mon choix pour un item. Comme j'ai dis il y a une très grande sélection et pour faire un choix c'est difficile. Je suis quand même le client et j'ai le droit de prendre mon temps. Le magasin ne fermait pas avant un autre 4 heure !!!
(Translated) Nice personal person (Original) Personne personnel gentil
They have a lot of stuff, it's good for last minute purchases, and there is enough staff to cover the balloon orders and the till too. However, last time I went was to buy a roll of balloon arch strip; they only sell it by the yard, 0.75$ each and I needed 25 (that's 18.75$). Most places sell a 25ft roll for around 7$. Just checked on Amazon and got 4 16ft rolls plus 4 rolls of double-sided glue dots for 12.99. If you don't need 4 rolls and plan way ahead, Aliexpress has even cheaper ones.
(Translated) Here you will find everything to celebrate a good party, there is a great variety of things of the characters and special events such as invitations, cards, decorations, costumes, plates, glasses, glasses, etc. Accessibility: The entrance is wheelchair accessible and the hallways are a good size. In the balloon section you will find all kinds. (Original) Aquí encontrarás todo para celebrar una buena fiesta, hay una gran variedad de cosas de los personajes y eventos especiales como invitaciones, tarjetas, decoraciones, disfrazes, platos, vasos, copas , etc . Accesibilidad: La entrada es accesible para silla de ruedas y los pasillos tienen un buen tamaño. En la sección de globos encontrarás de todo tipo.
(Translated) Too expensive, beasts (Original) Trop chèr, employés bêtes
(Translated) The unicorns are there !!! (Original) Les licornes sont là!!!
(Translated) Siper beautiful place for parties there is really all for a super nice evening and halloween costume and in perfect service the workers have been very attentive to our needs (Original) Siper belle place pour les party ily a vraiment tous pour une super de belle soiré et des costume d'halloween et in service parfait les travailleur on été tres a l'ecoute de nos besoin
(Translated) Very well (Original) Très bien
(Translated) Hello I like the store. However with what happened an employee had her mask under her chin and coughed without even being her elbow. Pay attention???? if not ???????? (Original) Bonjour J aime bien le magasin . Cependant avec se qui se passe un employée avait sont masque en dessous du menton et a toussé sans même m’être son coude.faite attention???? sinon ????????
(Translated) Very good service, they know what they are doing (Original) Tres bon service, ils savent se qu'ils font
Good variety of party favors. The prices aren't cheap but the quality and the service are better than the others..
Full of choices
(Translated) N'y (Original) N'y
(Translated) The young people seemed a little disorganized to me. But all had a great attitude. (Original) Les jeunes me semblaient un peu désorganisés. Mais avaient tous une belle attitude.
(Translated) A real specialist. (Original) Un vrai specialiste.
You can find everything for make a great theme party!! I love it!!
Lovely lady helped me while I was rushing for my gf birthday surprise.
Very bad service! Chloe was a rude employee and was making faces everytime we would speak with her. We received an incomplete order and the balloons only stayed up for an hour! Do not recommend.
They had the obscure Disney stuff I needed for a kid's party
Very rude owner and don’t know if it’s the son but he says he is the manager both very rude and arrogant people.
(Translated) Always a good service (Original) Toujours un bon service
(Translated) I sent an SMS for information and I was super well helped! Thank you (Original) J ai envoyé un sms pour renseignements et j ai été super bien aidée ! Merci
Great decor, professional employees
(Translated) Good service (Original) Bon service
We were literally asked if we needed help with the balloons and when we said yes, the girl behind the counter walked away from us. Then after waiting around for 10 mins for another girl to come and help us, she said that we had to pay for everything before they would blow up the balloons. Once we paid for everything we had to go back to the balloon desk and wait again because the girl who was running it had left the area and gone to the back... Eventually the cashier came and blew up the balloons....
(Translated) Superb this places (Original) Superbe ce lieux
Sercice extra
Rude staff and racist costumes.
(Translated) Super service Thanks to the balloon service! The gentleman was awesome (Original) Super service Merci au service des ballons ! Le monsieur était génial
Manager yells at me: 'GET OUT OF MY STORE' after I politely inform him of my Asthma condition, carrying my medication with me & showed him the Civil Rights note from the Government exempting me from wearing a mask due to my medical condition. This kind of ignorance is astonishing to see in our local community, how somebody who obviously doesn't know the law thinks he can yell & publicly disrespect a customer in front of staff, people & kids in the store!! Shame on you & your ignorance! Please inform your staff on human rights & remove this kind of management form stores, this should not be a face to a Party Expert ????
Great store with so many party supplies. Great selection of balloons!
(Translated) Superb place Superb Service (Original) Superbe endroit Un Service superbe
(Translated) Great choice for all occasions. (Original) Excellent choix pour toutes les occasions.
Good party place
(Translated) We find everything for fun party, romantic, costume ... Like a real good bazzard. (Original) On trouve de tout pour les party amusant, romantique, costumé... Comme un vrai bon bazzard.
(Translated) Excellent restaurant service extra food perfect and the atmosphere nothing to say we went back his sure (Original) Excellent resto service extra nourriture parfaite et l ambiance rien à dire on vas retourné ses sure
(Translated) Special (Original) مميز
(Translated) Good place for halloween. (Original) Bonne place pour l'halloween.
(Translated) My party balloon lasted more than 2 weeks (Original) Mes balloune de fête ont durées plus de 2 semaine
Tons and tons of stuff in every color imaginable.
No help what so ever from the staff
Amazing service and everything you need to plan a party or Halloween
(Translated) Has a lot of decorations, but few items to dress up. Floor can be too big, but I would go back since it is only at the beginning (Original) A beaucoup de décorations ,mais peu d'item pour se déguiser .Plancher peu etre trop grand,mais jy retournerais puisqu'il en sont qu'au début
Horrible! Disorganized, expensive, and unreliable. Went there to inflate my own balloons with helium and it ended up costing more than the balloons themselves. They over-inflatted one of them ending up blowing it, one was under-inflatted so looked super bad. Waste of time and money. Never going there again!
Great variety
(Translated) We often find everything that we would not find elsewhere for decoration or surprise in a party (Original) On y trouve souvent tout ce dont on ne trouverait pas ailleurs pour de la déco ou surprise dans un party
(Translated) Very nice (Original) Très sympa
(Translated) Lots of choices for the holidays! But watch out for the long queue to inflate the balloons! (Original) Beaucoup de choix pour les Fêtes ! Mais attention à la longue file d'attente pour gonfler les ballons !
(Translated) Very good service thank you very much (Original) Très bon service merci beaucoup
(Translated) Lots of choice and very nice store (Original) Beaucoup de choix et très beau magasin
Amazing service!!! The girl at the counter was do friendly and helpful for my balloon order!!! Thanks
Good place. But, expensive.
(Translated) Really everything for parties or special celebrations like Halloween or other themes (Original) Vraiment tout pour les party ou fêtes spéciales comme Halloween ou autres thèmes
Good
(Translated) I found everything I was looking for at a low price! (Original) Jai trouvee tout ce que je cherchais a faible prix !
(Translated) A bit of patience (Original) Un peu de patience
Amazing place!
Friendly and helpful. Great supply of items for all occasions.
Large variety and helpful employees
(Translated) Young dynamic! Balloon purchase on site, everything is settled! (Original) Jeune dynamique! Achat ballon sur place , tout est réglé!
Great place for all kinds of events. They have something for every occasion.
(Translated) poor service - we bother them, not smile, silly incompetent staff - made several errors in my order ever the Laval branch ... 1 star for the cleanliness of the store (!) (Original) service minable - on les dérange, pas de sourire, air bête staff incompétent - ont fait plusieurs erreurs dans ma commande pu jamais la succursale de Laval ... 1 étoile pour la propreté du magasin (!)
Walked in for balloons, helped me with colors, design. Very nice employees, patient, kind. If anyone needs decor this is a place to go.
(Translated) A lot of choices! (Original) Beaucoup de choix!
(Translated) Terrible service ... (Original) Service exécrable...
(Translated) all the ideas are there (Original) tout les idées y sont
(Translated) Many choices of decoration figurine, the employees are not always present to help but I like all the same I have always found what I am looking for there. (Original) Beaucoup de choix de figurine de décoration, les employés ne sont pas toujours présents pour aider mais j'aime bien quand même j'ai toujours trouvé ce que je cherche la bas.
(Translated) Lots of choice ... very clean and personal place available (Original) Beaucoup de choix...endroit très propre et personnel disponible
Staff was great and helpful
(Translated) I always find what I need !! (Original) Je trouve toujours ce que j'ai besoins !!
SO THIS PLACE IS VERY GOOD I SAY ITS THE BEST OUT OF ALL THEM
(Translated) Massive choice (Original) Du choix en masse
(Translated) They always offer good service. (Original) Ils offrent toujours un bon service.
Product was good, but the service was shittt, they made me paid twice for the plastic bag
(Translated) Good accessories store for birthdays and halloween (Original) Bon magasin d'accessoires pour les anniversaires et halloween
(Translated) My father and I ordered decorations on the online store and paid an additional $ 20 (which is already very expensive) to have them within 3 to 5 days. 10 days later no parcel I am sure my mother enjoyed her party without decorations. So I hope that a refund will be required. (Original) Mon père et moi avons commandé des décorations sur la boutique en ligne et avons payé un supplément de 20 $(ce qui est déjà très cher) pour les avoir dans un délai de 3 à 5 jours. 10 jours plus tard aucun colis je suis sûr que ma mère a apprécié sa fête sans décorations. Donc j'ose espérer qu'un remboursement sera de mise.
(Translated) Too many choices for a party .. ????????♀️ (Original) Trop de choix pour une party.. ????????♀️
(Translated) Many choices for various festivities. Inform yourself of prices before inflating your helium balloons for no surprise. Prices go up quickly! (Original) Beaucoup de choix pour diverses festivités. Informez vous des prix avant de faire gonfler vos ballons à l'hélium pour pas avoir de surprise. Les prix montent vites !
(Translated) Great service and great balloon arrangement (Original) Super service et super arrangement de ballon
(Translated) I was looking for a store to buy decorations for my husband's birthday and thanks to google I found this great store. I would like to buy the entire store. The very friendly team! well done (Original) J'étais en train de chercher un magasin pour acheter des décorations pour la fête de mon mari et grâce à Google j'ai trouvé ce super magasin. Je voudrais acheter le magasin au complet. L'équipe très sympathique ! Bravo
The best store , alot of choice great service
Andrea, Sandrine & Hello kitty are amazing funny and they go the extra mile for your party successsss! Thx guys. Nicky xo
Je ne recommande aucunement de placer une commande en ligne pour des ballons. Je l’ai fait 2 fois en choisissant l’heure prévu de ramassage et les deux fois ils ont oublié de faire ma commande. Alors j’ai dû attendre les deux fois. Je ne vois pas l’interêt de commander en ligne avec une heure prévue de ramassage si la commande n’est même pas prête. ????????♀️
tones of stuff but a little pricy
You can find most of the party gears you need under one roof !!
(Translated) Perfect place to find everything you need for any celebration. A big WoW. (Original) Endroit idéal pour trouver tout ce dont vous avez besoin pour n’importe quelle célébration. Un gros WoW.
Had exactly what I was looking for
(Translated) Fast service (Original) Service rapide
They will RIP you off
(Translated) Everything you can look for at a party can be found at party expert (Original) Tout ce qu'on peut chercher pour un party se trouve chez party expert
Friendly and helpful staff, but one of the worst parking lots ever!
(Translated) Good selection of costumes (Original) Bonne sélection de costumes
(Translated) Very practical for small accessories missing in a homemade costume! (Original) Très pratique pour les petits accessoires manquant dans un costume fait maison!
Fun place for party decorations of all kinds
(Translated) As soon as you walk through the door, you are transported to an infinite number of possibilities for ideas. It is magic. Well done ???? (Original) Dès qu'on franchit la porte, on est transporté vers une infinie de possibilités d'idées. C'est magique. Bravo ????
(Translated) Really very expensive for nothing while elsewhere it is 2 X less expensive !! I arrived with my balloons to inflate them and he charged me $ 6 each balloon and $ 2 for the little ones ???????????????????? Elsewhere it's $ 3 for the big ones and $ 1.25 for the little ones! It's theft, 2X more expensive !! (And elsewhere too I already had my balloons ..) (Original) Vraiment très cher pour rien alors qu'ailleurs c'est 2 X moin cher !! Je suis arrivée avec mes ballons pour les faires gonfler et il me chargeai 6$ chaque ballon et 2$ pour les petits ???????????????????? Ailleur c'est 3$ pour les gros et 1,25$ pour les petit! C'est du vol, 2X plus cher !! (Et ailleurs aussi j'avais deja mes ballons ..)
(Translated) I found everything I needed for my friend's 25th birthday. (Original) J'ai trouvé tout ce qu'il fallait pour les 25 ans de mon amie.
There is everything for holiday but it is too expensive,
(Translated) Interesting product, on the other hand no hello from the clerks. We were looking at a product before buying, but an employee almost yelled at us for not touching it, otherwise we would break it. VERY bad experience. (Original) Produit intéressant, par contre aucun bonjour de la part des commis. Nous regardions un produit avant dacheter, mais une employée nous a presque crier dessus de ne pas le toucher sinon nous allions le briser. TRÈS mauvaise expérience.
Staff should all be replaced by people who actually give a damn and want to work, they were all busy pretending to work while being the most unhelpful ever.. Also, I didn't like the fact that they refused to inflate smaller balloons that were the perfect size for my need and for completely arbitrary reasons, forced me to buy much bigger balloons and pay a premium just for the sake of having helium filled in... Competitors seem totally fine with inflating balloons of the same material and size, go figure... In other words, Party Expert felt greedy and didn't provide any value to back this attitude. Too bad because this niche market is important and fills a need but I'm never going back there.
Big selection on the party stuff, especially for Halloweens
(Translated) We wait 5 min to go to the checkout and the manager passes another person before us on the pretext that she was with an advisor in the store .... (Original) On attend 5 min pour passer en caisse et la gerante fait passer une autre personne avant nous sous pretexe qu elle etait avec une conseillaire dans le magasin ....
(Translated) First time and very disappointed !! I take the trouble to choose my decorations on the internet all I wanted was stock! I am 1h30 drive and nothing is available .... I am told that the site is not up to date .... BRAVO! And more difficult to find a clerk. (Original) Première fois et très déçu !! Je prend la peine de choisir mes décorations sur internet tout ce que je voulais était stock ! Je fais 1h30 de route et paf rien n'est disponible.... Je me fait répondre que le site n'est pas à jour.... BRAVO ! Et en plus difficile de trouver un commis.
The way staff was been treated was horrible, very harsh. Feeling sorry for people working there
(Translated) Super service! Very courteous staff. (Original) Super service! Personnel très courtois.
(Translated) Very expensive for only having cheap plastic decoration (Original) Très chère pour seulement avoir des décoration en plastique cheap
Plenty of staff on the floor to help pick costumes. No staff at the cash. Only two cash registers open, 20+ minutes lineup.
(Translated) You will not miss anything in decoration (Original) Tu n’y manquerai de rien côté décoration
(Translated) Lots of nice things, but expensive. (Original) Beaucoup de belles choses, mais cher.
(Translated) More than half of the items had no prices displayed. I asked if they had scanners to check prices. Answer: no, check with the cash register at the front! How to choose items without knowing if the price is $ 10 or $ 75? Very unpleasant as situation! (Original) Plus de la moitié des items n'avaient pas de prix affichés. J'ai demandé s'ils avaient des scanneurs pour vérifier les prix. Réponse : non, il faut vérifier avec la caisse à l'avant! Comment choisir des items sans savoir si le prix est de 10$ ou 75$? Très désagréable comme situation!
Super nice store
(Translated) Good choice ... Fun ... (Original) Bon choix... Fun...
(Translated) Very disappointed with the service received. The balloon garland looked nothing like what had been agreed (Original) Très déçue du service reçu. La guirlande de ballons ne ressemblait en rien a ce qui avait été convenu
(Translated) Very wide range of costumes (Original) Très grande éventail de costumes
Expensive
(Translated) Very good service and a huge choice of decorations and accessories. I highly recommend (Original) Très bon service et énormément de choix de décorations et accessoires. Je recommande fortement
(Translated) Very good service and friendliness of the staff (Original) Très bon service et gentillesse du personnel
(Translated) It was the first time I went there for a bunch of balloons. I had the right to an extraordinary service with Michel (if I am not mistaken). (Original) C était la première fois que j y allais pour un bouquet de ballons. J'ai eu droit à un service extraordinaire avec Michel ( si je ne trompe).
(Translated) A lot of choices... (Original) Beaucoup de choix...
(Translated) You will find all the employees are great (Original) Vous trouverez de tout les employés sont super
(Translated) Not at all impressed with the service you offer. I tried and good ... lesson learned as they say. (Original) Pas du tout impressioné par le service que vous offrez. J’ai essayé et bon... lesson learned comme on dit.
(Translated) Very good service. I had all the help I needed to arrive with a nice party kit. Not always easy. A balloon broke out of the car with great heat. I was simply replaced without charge and quickly the balloon. (Original) Très bon service. J'ai eu toute l'aide nécessaire pour arriver avec un beau kit de fête. Pas toujours facile. Un ballon avait éclaté en sortant de la voiture avec la très grande chaleur. On m'a simplement remplacé sans frais et rapidement le ballon.
(Translated) I had excellent service with a man named Carla if I remember correctly. I was looking for a particular theme for a birthday and she found everything I was looking for, she was attentive and a very good seller. I raise my hat to him :) (Original) J'ai eu un excellent service avev une dénommé Carla si je me rappele bien. Je cherchais un thème en particulier pour un anniversaire et elle a trouvé tout ce que je cherchais elle a été à l'écoute et très bonne vendeuse. Je lui lève mon chapeau:)
(Translated) Great place for balloons! I bought a bunch of balloons there last summer. Yes, the wait was a bit long, but there is so much to choose from that it is worth going to see it there. A balloon was replaced quickly and without problem, which immediately burst when I got into my car (common experience, I was told, when the temperature change is too rapid). Now that I know the products better, I first order online, then I pick up in store. It's faster that way. (Original) Super place pour les ballons! J'ai acheté un bouquet de ballons sur place l'été dernier. Oui, l'attente était un peu longue, mais il y a tellement de choix que ça vaut la peine d'aller voir sur place. On a remplacé rapidement et sans problème un ballon qui a immédiatement éclaté quand je suis entrée dans ma voiture (expérience courante, m'a-t-on dit, quand la variation de température est trop rapide). Maintenant que je connais mieux les produits, je commande d'abord sur internet, puis je fais la cueillette en magasin. C'est plus rapide ainsi.
Exellent service , very helpful and honest.
(Translated) Very bad experience with a saleswoman (Marie-Andrée). Rude, arrogant, and smells of sweat. Unable to speak without a swear word at the end of the sentence. I'm happy that this Sony camera makes great photos with GPS tracking in the event of theft, but I want service. We spend enough there 5 times a year! We will go somewhere else (Original) Très mauvaise expérience avec une vendeuse (Marie-Andrée). Grossière, arrogante et sent la transpiration. Incapable de parler sans une gros mot à la fin de la phrase. Je suis content que ça caméra Sony fait des belles photos avec localisation GPS en cas de vol mais moi je veux du service. On dépense assez la bas 5 fois par ans ! On vas aller autre part
Wow
(Translated) So great! A lot of deco choices, for all occasions! One can also buy and inflate balloons with helium. The place is hard to find when you've never been there (my GPS told me turn left and left at least 10 times before I finally figure out where to get in ... lol but that may be just me. Small downside: if you're a fan of event organization and original decorative little gadgets like me, you'll be served, but wait for you to remortgage your house ... ???? (Original) Tellement génial! Énormément de choix de déco, pour toutes les occasions! On peut aussi y acheter et y faire gonfler des ballons à l'hélium. L'endroit est difficile à trouver quand on est jamais allé (mon GPS m'a dit tournez à gauche et à gauche au moins 10 fois avant que je finisse par comprendre où rentrer... lol mais ça c'est peut-être juste moi. Petit bémol : si tu es un fan d'organisation d'événement et de petits bidules décoratifs originaux comme moi, tu vas être servi, mais attends toi à devoir réhypothéquer ta maison...????
Too expensive for what is offered
(Translated) Good Service, I make a detour just to go! (Original) Bon Service je fais un detour juste pour y aller !
(Translated) Wow full of costumes and fabulous scenery !! (Original) Wow plein de costumes et un décor fabuleux!!
(Translated) What a bad experience! A place to be avoided, he doesn't know about customer service and employees who don't seem to like what they do !!! (Original) Quelle mauvaise expérience! Une place à éviter, il ne connaisse pas le sevice à la clientèle et des employés qui ont pas l’air d’aimer ce qu’ils font!!!
Get there early for Halloween costumes.. They sell out pretty fast
Great service
(Translated) Massive choice. Very helpful in helping us with the balloon choices. (Original) Du choix en masse. Très serviable pour nous aider dans les choix de ballon.
(Translated) I needed a mask for a masked ball and I had only tonight to go buy it, the store (1h30 from home) was closest to my home open until 9 am on weekdays so I moved to bang my nose on the door. In short, I can not go to my masked ball. It would be nice to match the hours of operation on the site and those listed on the door. (Original) Il me fallait un masque pour un bal masquéet je n'avais que ce soir pour aller l'acheter, le magasin (1h30 de chez moi) etait le plus pres de chez moi ouvert jusqu'à 9h en semaine alors je me suis déplacée pour me cogner le nez sur la porte. Bref je ne peux pas aller à mon bal masqué. Ce serait bien de faire concorder les heures d'ouvertures sur le site et celles inscrites sur la porte.
(Translated) Very expensive I had the same stock at the dollorama for 4-5x cheaper! (Original) Très dispendieux jai eu le même stock au dollorama pour 4-5x moins cher !
(Translated) There's a lack of greeting cards and checkout service! (Original) Ça manque de cartes de souhaits et de service à la caisse !
(Translated) excellent I found the candies I was looking for (Original) excellent j'ai trouvé les bonbons que je cherchais
(Translated) Superb place (Original) Superbe endroit
(Translated) Can not find anything, very diverse, at several price ranges (Original) Impossible de ne rien trouvé, très diversifié, à plusieurs gammes de prix
(Translated) Some pro sanitary measures employees are completely delayed (Original) Certains employés pro mesures sanitaires sont complètement retardés
Very Expensive for balloons. I bought balloons fir my kids birthday twice and twice some of them pop out on the way back home. They replaced them but it is a waist of time going back twice to get new balloons. At that price they shouldn’t blown up!
(Translated) Perfect place to find any accessory or item for party, bachelorette party or bachelorette party, wedding, etc. They make great bouquets of balloons. They have a lot of costumes and disguises too. They also offer the rental of various equipment for your parties, children's parties, weddings, etc. Excellent customer service. (Original) Endroit parfait pour trouver n'importe quel accessoire ou article de fête, d'enterrement de vie de fille ou d'enterrement de vie de garçon, de mariage, etc. Ils font de superbes bouquets de ballons. Ils ont beaucoup de costumes et déguisements aussi. Ils offrent aussi la location de divers équipements pour vos partys, fêtes d'enfants, mariage, etc. Excellent service à la clientèle.
(Translated) Very good service and lots of party time ???????? (Original) Tres bon service et bcp varietes de fetes ????????
(Translated) A great variety of choices! (Original) Une grande diversité de choix!
(Translated) I had good service! (Original) J'ai eu un bon service!
(Translated) Very courteous staff very good service (Original) Le personnel très courtois très bon service
(Translated) Very nice place except certain employer that gets on your nerves! :) (Original) Très belle place sauf certain employer qui tape sur les nerfs ! :)
(Translated) My daughter is now a princess (Original) Ma fille est maintenant une princesse
(Translated) Good choice of costume placed thematically but the whole is relatively expensive. (Original) Bon choix de costume placé de manière thématique mais le tout est relative assez dispendieux.
(Translated) impeccable service (Original) service impecable
(Translated) I believe that you can evaluate a business especially when things are going badly and see what they are able to do to satisfy their customers. Unfortunately, Party-Expert does not have customer satisfaction at heart or as a philosophy. They really don't care. No solution is even offered. In short, they are rather the experts in Party messing up! (Original) Je crois qu’on peut évaluer une entreprise surtout quand ça va mal et voir ce qu’ils sont capable de faire pour la satisfaction de leurs clients. Malheureusement, Party-Expert, n’a nullement la satisfaction du client à cœur ni comme philosophie. Ils n’en n’ont rien à faire en fait. Aucune solution n’est même offerte. Bref ils sont plutôt les expert en foirage de Party !
(Translated) I found everything I was looking for and much more. Good customer service (Original) Encontré todo lo que buscaba y mucho más . Buen servicio al cliente
(Translated) $ 2.50 per inflatable balloon ouff it's expensive (Original) 2.50$ par ballon gonflable ouff c'est cher
(Translated) Great store a large selection (Original) Super magasin un grand choix
(Translated) Friendly and welcoming person! Have everything for party and parties excellent store! (Original) Personne sympathique et accueillant ! Ont trouve de tout pour party et les fêtes excellent magasin !
(Translated) 30 minutes of waiting for a bunch of 3 balloons (Original) 30 minutes d'attente pour avoir un bouquet de 3 ballons
(Translated) It is quite difficult to find someone to help you on the shelves, maybe there is a lack of employees? Otherwise the others seem to be poorly organized because the queue for balloons is long and instead of serving customers in the line, the employees behind the counter were preparing orders. (Original) Il est assez difficile de trouver quelqu'un pour vous aider dans les rayons, peut-être manquerait il d'employé? Sinon les autres semblent être mal organisé car la file d'attente pour les ballons est longue et au lieu de servir les clients de la file, les employés derrière le comptoir préparaient des commandes.
(Translated) Beautiful (Original) Beau
I believe it was Tuesday the 27th when I visited this store and I have been nothing but disappointed at the undoubtedly incompetent and carefree staff. I requested to have someone help me find an item I had originally found on their website, yet nobody seemed to want to help. The girl on the cash register was on her cellphone when I asked her to help me. She told me to find someone working on the floor while she was obviously doing NOTHING as the store was practically empty if it wasn’t for me and the staff. When I finally stumbled upon 2 other employees who were conversing about anything BUT work while ignoring me (I was patiently waiting for their conversation to end, in front of them, for them to be aware of my presence), I had no option but to interfere and politely ask for assistance. I was told they’d come help me. I decided to wait for them while looking at the store’s items and when more than 5 minutes went by without nobody showing up, I tried searching the store for somebody again. While doing so, I realized that one of the men I had asked to help me was on his cellphone. Oh dear, the disappointment and the frustration I felt that day. At Party Expert, they truly have a knack to make paying customers feel like nobodies. Please save yourself a headache and go anywhere but there.
(Translated) A lot of stock but still expensive !! (Original) Beaucoup de stock mais quand même chère!!
(Translated) Very poor customer service from young employee with glasses, brown hair (unfortunately, I did not remember the first name). Seemed to be irritated with questions asked about the products we were looking for. (Original) Tres mauvais Service à la clientèle de la part de jeune employée avec des lunettes, cheveux bruns (malheuresement, j'ai pas retenu le prénom). Semblait être irritée de questions qu'on lui posait concernant les produits dont nous recherchions.
I find this place has the worst customer service. No one is there to help and when you ask for help you get attitude. As well I waited 45 minutes to get my balloon inflated then decided to come the next day. I arrived the next day and there was a crazy lineup. I asked the lady in front if I have to wait since it was just a pickup she gave more attitude sarcastically asking me hello first how are you!!! Never going there again
(Translated) Fast service with a beautiful smile (Original) Service rapide avec un beau sourire
Very expensive... nothing expectacular
(Translated) Very satisfied. My balloons lasted a very long time. Very good service. (Original) Très satisfaite. Mes ballons on durés très longtemps. Très bon service.
(Translated) Costume shop (poor quality) overpriced (Original) Costume shop(de mauvaise qualité) vendu trop cher
(Translated) Super helpful & friendly (Original) Super aidant & amicale
(Translated) I did not like the experience of ordering, I arrive to collect it was not ready. The order was placed several days in advance. (Original) Je n'ai pas aime l'experience de commander, j'arrive pour recuperer ce n'etait pas prete. La commande etait placee plusieurs jours a l'avance.
(Translated) The staff takes good care of the customers. Business that has a focus on the customer and not on profit (and I think it's very beneficial for both parties) (Original) Le personnel s'occupe bien de la clientèle. Entreprise qui a un focus sur le client et non sur le profit ( et je crois que cest très bénéfique pour les deux partis)
Great place for all your party needs... didn't give 5 stars cause I was there to buy a Halloween costume and there wasn't much choice left...
(Translated) if you want service then avoid this store ... the employees are unhelpful and the service is extremely long, even for a simple question !!!! I promise myself this is the last time I go back! (Original) si vous voulez du service alors évitez ce magasin... les employés ne sont pas serviables et le service est extrêmement long et ce même pour une simple question!!!! je me promets que c'est la dernière fois que j'y retourne!
(Translated) Good customer service (Original) Bon service à la clientèle
(Translated) Find what i'm looking for (Original) Trouvez ce que je cherche
Amazing service and friendly helpful staff
(Translated) Fine shop and they have everything for all occasions. (Original) Beaux magasin et ils ont de tout pour tous les occasions.
(Translated) very strong prices, manager with a silly look all the time (Original) prix très forts, gérante ayant un air bête en permanence
(Translated) Lots of stuff but expensive. The wait to pay at the checkout is too long or simply to inflate a balloon despite there being staff. (Original) Il y a beaucoup de choses mais cher. L'attente pour payer en caisse est trop longue ou simplement pour gonfler un ballon malgré qu'il y ait du personnel.
(Translated) Very nice choice and well located (Original) Tres beau choix et bien situé
(Translated) The atmosphere is warm and the customer service is pleasant, just enough without being harassed. (Original) L'ambiance est chaleureux et le service à la clientèle est agréable, juste assez sans être harcelé.
(Translated) I had not found the costume for my boy but personal asks me several times if I need help. (Original) J avais pas trouvé le costume pour mon garçon mais personnelle me demande plusieurs fois si j ai besoin d aide.
(Translated) Very poor service the employees he treated me badly they are racists I kept calling the cashiers to pay but no one wanted to serve me (Original) Très mauvais services les employées il m’on mal traité il sont des racistes j’arrêté pas d’appeler les caissiers pour que je paie mais personne voulais me servire
(Translated) Warm welcome, impeccable service.Jovial staff attentive to our needs and above all very patient.Madame Johanna thank you to you and your wonderful team. Thank you for making my daughter's birthday a magical day, I will never forget those bright little eyes. Madame Johanna you are a wonderful person and an exceptional manager, Party expert is very lucky to have you. Thank you again for everything and we look forward to seeing you again :) (Original) Accueil chaleureux service impeccable.Personnel jovial et a l'écoute de nos besoins et surtout très patient.Madame Johanna merci à vous et à votre formidable équipe. Merci d'avoir fait du jour d'anniversaire de ma fille une journée magique, jamais je n'oublierai ces petits yeux brillants . Madame Johanna vous ete une personne formidable et une gérante exceptionnelle, Party expert est très chanceux de vous avoir.Encore une fois merci pour tout et au plaisir de vous revoir :)
It's one of my favorite costume store. Good service and fairly well organized
Has everything u could possibly want for a party
(Translated) Everything for parties. The staff is a little too much in the legs and some items are bcp too expensive. (Original) De tout pour les partys. Le staff est un peu trop dans les jambes et certains articles sont bcp trop cher.
(Translated) Great Service!!! (Original) Excellent service !!!
Girl who worked at the cash was very helpful. Got good ideas .
I went to this store for balloons and some birthday decorations, and the staff was super helpful and patient with me. Overall great service! (and it has been 3 days and the balloons still look amazing!!)
(Translated) Many choices, but so much unilingual English product. It is very difficult to have "congratulations" "good graduation" I estimate at 10% French texts in store. The service is good, I was asked what I wanted in the aisles. (Original) Beaucoup de choix, mais tellement de produit unilingue anglophone. C'est très difficile d'avoir "félicitation" "bonne graduation" J'estime à 10% les textes français en magasin. Le service est bien, on m'a demandé ce que je voulais dans les allées.
(Translated) I love all the advice that counselors gave me during my visit for the preparation of my corporate event. The team's smile is contagious. I confirm it, they are the EXPERT balloons and service. See you. (Original) J'adore tout les conseils que les conseillers m'ont donner lors de ma visite pour la préparation de mon événement corporatif. Le sourire de l'équipe est contagieuse. Je le confirme, il sont les EXPERT des ballons et du service. A la prochaine.
(Translated) Always a lot of employees and a lot of services. Always smiling! (Original) Toujours beaucoup d'employés et beaucoup de services. Toujours souriant!
(Translated) little girl filled with her unicorn piniata BIG THANKS to Jacques for having taken them all down to satisfy a little 11 year old girl;) (Original) petite fille comblée par sa piniata licorne GROS MERCI a Jacques pour les avoir toutes descendues pour satisfaire une petite fille de 11 ans ;)
(Translated) The will is there for the service, but it is disorganized and the employee lacks judgment Ex. A lady who was there had to wait 30 minutes to inflate only 2 helium balloons, she arrived and was the only one apart me (I had a lot of balloons), 3 employees and there were orders to prepare (pick up). Even if the clerks were a bit slow, it would have been good to pass both to continue the orders then ... finally she must have stayed about 45 min for that. It took 5 minutes to inflate that, I wanted to go do it myself. Personally, I stayed over an hour and a half for my order of balloons. Be careful, it's very expensive my own balloons brought and it cost $ 100 + Otherwise, it is very courteous staff and above all a lot of variety of products in the store. But if you value your time go blow your balloons to a florist who offers it, it will be much more efficient. Even if it means going further to Longueuil. (Original) La volonté y est pour le service, mais c'est désorganisé et l'employé manque de jugement Ex. une dame qui était sur place devait attendre 30 minutes pour faire gonfler seulement 2 ballons a helium, elle est arrivée et etait la seule a part moi (j'avais bcp de ballons), 3 employés et il y a avait des commandes à préparer (pick up). Meme si les commis étaient un peu lent, ça aurait été quoi de passer les deux pour continuer les commandes ensuite... finalement elle doit être restée environ 45 min pour ça. Ca a pris 5 minutes à gonfler ça, j'avais envie d'aller le lui faire moi-même. Perso, je suis restée plus d'une heure trente pour ma commande de ballons. Attention, c'est très cher mes propres ballons apportés et ça a couté 100$+ Autrement, c'est bien staff courtois et surtout beaucoup de variété de produits dans le magasin. Mais si vous valoriser votre temps allez gonfler vos ballons à un fleuriste qui l'offre, ce sera beaucoup plus efficace. Quitte à se rendre plus loin à Longueuil.
Awesome place and the service is great, as well.
(Translated) Everything for all tastes and all occasions. Super service (Original) De tout pour tout les goûts et toutes les occasions. Super service
Terrible service. Make sure you squeeze the inflated balloons before paying for your order in the store.... even if there are defects (due to their negligence or just the product itself) they will not exchange once you pay.
(Translated) On their site there was a Halloween decoration which was announced and which was to be available at their store. The employees did not know where the products were and had not taken out their Halloween wares. The manager took note of my contact details but I have never heard from him since. So I think I'm going to put a cross on my decoration. Employees seem lost in this store. (Original) Sur leur site il y avait une décoration d'Halloween qui était annoncé et qui devait être disponible à leur magasin. Les employés ne savaient pas ou se trouvait les produits et n'avaient pas tout sortie leur marchandises d'Halloween. Le gérant a pris en note mes coordonnées mais je n'ai jamais eu de nouvelle depuis. Alors je crois que je vais mettre une croix sur ma décoration . Les employés ont l'air perdu dans ce magasin.
(Translated) I found everything I needed (Original) J'ai trouver tout ce dont j'avais besoin
(Translated) Very well (Original) Très bien
(Translated) Ideal place for event and disguise (Original) Endroit idéal pour événement et déguisement
(Translated) Good places to find business for party (Original) Bonne endroits pour trouver affaires pour party
Amazing place! Very patient and pationate staff! Out of all the party experts I have been too this one is the best, all thanks to the amazing staff and amazing manager, Andrea!
(Translated) A must for the facilitator that I am. We find a bit of everything. The prices are reasonable. I love! (Original) Un incontournable pour l'animatrice que je suis. On trouve un peu de tout. Les prix sont raisonnables. J'aime!
(Translated) I found the Fortnite theme very surprised !! Glad! (Original) J'ai trouvé le thème fortnite très étonnée !! Contente!
Initial review (2020-09-13): One of my son’s ballons deflated the same day I picked them up. Very bad customer service when we went back with it. Will be going somewhere else next time. Edited to add (2020-09-15): Such a generic reply to my review. I had contacted the company through that email before posting my review and never got a reply. Bad service all the way! Edited to add (2020-09-17): The manager contacted me and offered a credit for the inconvenience. I am changing my rating from ⭐️ to ⭐️⭐️⭐️.
(Translated) Many people, courteous service (Original) Beaucoup de monde, service courtois
(Translated) Wide range of products in store and unlimited choice for your events. (Original) Vaste gamme de produits en magasin et du choix illimité pour vos événements.
(Translated) The boss to disrespect one of his employees in front of me ... I do not find it professional if you have something to say to one of your employees you do not in front of customers ... it was very embarrassing and he was really not nice (Original) Le patron à manquer de respect à une de ses employés devant moi... Je ne trouve pas cela professionnel si tu as quelque chose à dire à un des tes employés tu le fait pas devant des clients... c'était très gênant et il était vraiment pas gentil
They have all your party needs for all occasions. Friendly and helpful staff too!
i went there today and it wasn't great. the aisles are too small and don't fit 2 people side by side but as for products they have what you need for your party that's for sure!
Excellent service. I was looking for an item that was sold out. The manager went out of her way to find it in another location and arranged to have it for me in time for my occasion. Thanks for going the extra mile very much appreciated. Thanks again !!!
WOW! I went in to get a costume for my son for Halloween. First off the staff is very friendly and polite when it comes to helping you. The assure you that they will do their all to help you with your costume needs and finding the right one! With all that said the employees engage you so you don't feel out of place when you are there. While talking with one of the employees it was brought to my attention to visit their site and see the post they have about ways to celebrate Halloween safely. I was surprised to hear this but with the uncertainty of everything going on right now im glad that i now have a few ways to make my son happier if every we cant go out trick or treating
Greeted by sales person upon entering and was able to direct me to appropriate aisle for items.
(Translated) There is everything in this shop! Attention, the bill goes up quickly but is worth it! (Original) Il y a de tout dans ce magasin ! Attention, la facture monte vite mais en vaut la peine !
I Came in to get supplies for a party and the manager Patrick was very helpful and polite and gave me lots of ideas that I didn’t think of. I am very happy customers and I will return for future parties !
(Translated) Perfect (Original) Parfait
(Translated) 45 min waiting for a balloon and 45 min waiting to pay. Unacceptable. Very nice products but the service is not worth it. There are other stores and online services that are much more efficient and courteous. (Original) 45 min d'attente pour un ballon et 45 min d'attente pour payer. Innacceptable. Très beaux produits mais le service n'en vaut pas la peine. Il y a d'autres magasins et des services en ligne beaucoup plus efficaces et courtois.
(Translated) Wow, nice bouquet and good price. (Original) Wow, beau bouquet et bon tarif.
(Translated) Excellent service (Original) Excellent service
(Translated) I buy a balloon for $ 15, a very young girl inflates it and ties it with an insignificant very short and unique blue ribbon because it is for my grandson's birthday the next day. When I got home (5 minutes by car), the ball is already very soft. I find that a little weird! It's 4.30 p.m. and the store on rue Auguste is closing in a few minutes ... not really time to go back. I go to the party the next day without bringing the balloon which is almost completely empty. As I will see the grandson again 2 weeks later, I return to the store to find out if they can re-inflate him. The cashier told me that it's useless, that it surely won't work, that the ball MUST HAVE A DEFECT. No refund possible "It is no longer guaranteed as soon as you leave the store" ... I may have left it for a long time in an overheated car or I have pinched or hung it ... so nothing else to just put it in the trash and buy another one ... No, but, do you really think I'll pay for another one, wait 20 minutes to re-inflate it and make me say the next day "Ah! have a defect ... "if it is deflated!?!?!?! What sort of customer service and product guarantee is this ??? Your new car no longer works the next day, Ben coudonc, it had a defect! sorry!! Basic principle: a satisfied customer brings you 10 other customers, a dissatisfied customer deprives you of 100 other customers! How many will read this message and go elsewhere, according to you ??? (Original) J'achète un ballon a 15$, une très jeune fille le gonfle et l'attache avec un insignifiant très court et unique ruban bleu car c'est pou l'anniversaire de mon petit-fils le lendemain. Rendue chez moi (5 minutes en auto), le ballon est déjà très mou. Je trouve cela un peu bizarre! Il est 16h30 et la boutique de la rue Auguste ferme dans quelques minutes... pas vraiment le temps d'y retourner. Je vais à la fête le lendemain sans apporter le ballon qui est presque complètement vide. Comme je vais revoir le petit-fils 2 semaines plus tard, je retourne à la boutique pour savoir si ils peuvent le regonfler. La préposée à la caisse me dit que c'est inutile, que ça ne marchera sûrement pas, que le ballon DEVAIT AVOIRR UN DÉFAUT. Pas de remboursement possible "Ce n'est plus garanti dès qu'on sort du magasin"... JE peux l'avoir laissé longtemps dans une auto surchauffée ou JE l'ai pincé ou accroché... donc rien d'autre à faire que de le mettre à la poubelle et en acheter un autre... Non, mais, crois-tu vraiment que je vais repayer pour un autre, attendre 20 minutes pour le regonfler et me faire dire le lendemain "Ah! il devait y avoir un défaut..." s'il est dégonflé!?!?!?! Quelle sorte de service à la clientèle et de garantie du produit que c'est cela??? Votre auto neuve ne fonctionne plus le lendemain, Ben coudonc, elle avait un défaut! désolé!! Principe de base: un client satisfait vous en amène 10 autres clients, un client insatisfait vous prive de 100 autres clients! Combien liront ce message et iront ailleurs, selon vous???
Correct
(Translated) Horrible service it's like we disturbed them. (Original) Service horrible c’est comme si on les dérangeait.
(Translated) Good (Original) Bien
(Translated) Need Lessons On How To Talk To Customers And Customer Service Less Than 0 (Original) Besoin de leçons sur la façon de parler aux clients et la service client moins de 0
(Translated) Lack of employees (Original) Manque d'employés
The staff needs training courses for communication skills
(Translated) Great space, lots of choice at all prices. Good advisory services (Original) Super espace, plein de choix à tous les prix. Bons services conseils
(Translated) New store with many choices that I do not find to others! I recommend! (Original) Nouveau magasin avec beaucoup de choix que je ne retrouve pas aux autres! Je recommande!
(Translated) I arrived 5 minutes before closing and still have the right to exceptional service. a great choice for birthday costumes and balloons (Original) je suis arrivé 5minute avant la fermeture et j'ai quand meme eux droit a un service exceptionel . un grand choix pour les costumes et les ballons danniversaire
(Translated) Since the change of manager the service is miserable ... when we are served by an employer the manager always tries to integrate the conversation as if the employee could not do it. In addition, for a service that could have been faster and serve more people she prefers to take her time for being able to talk about herself and her life and her children, her crazy I even remember her name more, but since I know her autobiography. Really unpleasant, sincerely you should think before hiring people like her because her makes you lose a lot of customer and I imagine that the employees are not satisfied or happy in this kind of environments. Sincerely Fanny. (Original) Depuis le changement de gérante le service est misérable... lorsque nous sommes servie par un employer la gérante essaie toujours d'intégrer la conversation comme si l'employer ne pouvais pas le faire.. De plus, pour un service qui aurais pus être plus rapide et servire plus de monde elle préfère prendre son temps piur pouvoirs parler d'elle et de sa vie et de ses enfants, ses fou je me souvient même plus de son nom, mais parcompte je connais son autobiographie. Vraiment désagréables, sincèrement vous devriez pensée avant d'engager des gens comme sa parce que sa vous fait perdre beaucoup de client et j'imagine que les employée ne sont pas satisfaits ni heureux dans ce genre d'environnements. Cordialement Fanny.
(Translated) It's so cool you can find everything and the staff are pleasant and very helpful (Original) C'est trop sympa on peut trouver de tout est le personnel est agréable et très serviable
(Translated) So many choices (Original) Tellement de choix
Very helpful staff
(Translated) The best place in town to find whatever you're looking for for a birthday or for your halloween party (Original) La meilleure place en ville pour trouver tout ce que tu cherche pour un anniversaire ou pour votre soirée halloween
pas eu de service comme ça depuis des années!! tout les employés qui m’on croisé m’on offert de l’aide!! je ne sait pas ou le propriétaire prend son staff mais il devrait donner des trucs au autres, et en plus tous avait un sourire ???? j’avais peur des prix de ce genre de boutique mais c’est pas si pire et ça rien à voir avec les grandes chaînes,ici tout en stock alors pour 1$ de plus je vais y aller à nouveau c’est sur
(Translated) The saleswomen who are there treat the customers in a rude manner, no respect, no smile, arrogant and dismissive behavior especially with children and even buyers as if we are going to buy for free. I would not recommend anyone to go there unless the manager changes their staff and emphasizes customer service. Today I had a very bad experience with them. The saleswoman who inflates the balloons at the counter treated me and my little child badly. (Original) Les vendeuses qui sont là traitent les clients d'une façon malpolie, aucun respect, visage non souriant, comportement arrogant et dedaigneux surtout avec les enfants et même les acheteurs comme si on va acheter gratuitement. Je ne recommande personne d'y aller à moins que le gérant change leurs personnels et donne de l'importance au service à la clientèle. Aujourd'hui j'ai eu une très mauvaise experience avec eux. La vendeuse qui gonfle les ballons au comptoire m'a mal traité moi et mon petit enfant.
(Translated) Store with a wide variety of items for costumes and party supplies. (Original) Magasin avec des articles très variés pour les déguisements et les articles de fêtes.
(Translated) Very good shopping experience. The customer experience is pleasant. Friendly, smiling and courteous staff. (Original) Très bonne expérience de magasinage. L' expérience client est agréable. Un personnel advenant, souriant et courtois.
(Translated) Nonexistent customer service, employees were more concerned with their conversations than helping customers with their purchases, very disappointed with my customer experience. I will not return to this place again. (Original) Service à la clientèle inéxistant, les employés étaient plus préoccupés de leurs conversations que d'aider les clients dans leurs achats, très déçu de mon expérience client. Je ne retournerai plus à cet endroit.
(Translated) Even though I showed the smoke that I wanted on the site, I was given a similar one, telling me it's the same. And when I come back 5 minutes later, insisting that they both have on their site well, I am "patented" enough to hide the color because it was for a gender reveal. So I don't have what I want because the clerk didn't want to bother looking and it's final sale. Very disappointed because it was not my choice and I felt stuck. (Original) J'ai beau avoir montré le fumigene que je voulais sur le site on me donne un similaire en me disant c'est pareil. Et quand je reviens 5 min après en insistant qu'ils ont bien les deux dispos sur leur site ben on me "patente" de quoi pour cacher la couleur car c'était pour un gender reveal. Donc je n'ai pas ce que je veux car le commis a pas eu envie de se casser la tête à chercher et c'est vente finale. Bien déçue car ce n'était pas mon choix et je me suis sentie coincée.
(Translated) Lots of choices for all occasions but expensive. Online ordering service for balloons to be improved. Ex: My order can no longer be found and I am told that I have not made a purchase despite the fact that the total amount of the order is billed to my credit card .... Otherwise, in the store, good service in general and at the balloon counter. (Original) Beaucoup de choix pour toute les occasions mais dispendieux. Service de commande en ligne pour les ballons à améliorer. Ex: On ne trouve plus ma commande et on me dit que je n'ai pas fait d'achat malgré le fait que la somme totale de la commande est facturée sur ma carte de crédit.... Sinon, en magasin bon service en général et au comptoir des ballons.
(Translated) Polite employees welcoming response very well thank you for this service (Original) Employees polie accueillant réponse très bien merci de ce service
(Translated) Excellent service, there is something for all occasions and it is easy to navigate, the store being separated into themes. Really, no complaints. (Original) Excellent service, il y en a pour toutes les occasions et on s’y retrouve aisément, le magasin étant séparé en thématiques. Vraiment, rien à redire.
(Translated) The gentleman working there refused to put the number 10 on me for the birthday .. despite the fact that I came twice to ask him with my bill of $ 47 ... rudeness and inadequate service from this gentleman at the checkout. .j was very disappointed. (Original) Le monsieur travaillant là-bas à refusé de me coller le chiffre 10 pour l anniversaire..malgre que je suis venue deux fois lui demander avec ma facture de 47$...impolitesse et service non adequat de ce monsieur à la caisse. .j étais très déçue.
(Translated) Never again (Original) plus jamais
Find eveything you need
After waiting 20 min before getting any help I had to wait another 15 min for a very simple balloons arrangement
(Translated) There are a lot of interesting things but not everything (Original) Y a beaucoup de choses intéressantes mais pas tout????
Always have what I want.
(Translated) A lot of choices (Original) Beaucoup de choix
Big store however the clerks are too busy talking among themselves instead of helping the customers
(Translated) Few people to serve but good items (Original) Peu de personnes pour servir mais de bons articles
(Translated) Great service (Original) Super service
Great selection of products for your party. The employees are kind, but could know better their products,
Beautiful store
Went last minute to pickup a costume and Nancy was very helpful. She went out of her way to ensure we got what we were looking for and was very helpful. Thanks Nancy!!!
Girls are always smiling helpful polite
(Translated) Enough variety of items but not for all events, they are moving soon and hope they will have more varieties for a wider variety of events and that it will be bigger for a better shopping experience. (Original) Assez de variété d'articles mais pas pour tous les événements, ils déménagent bientôt et espérons qu'ils auront plus de variétés pour un plus grand choix d'événements et que ça sera plus grand pour une meilleure expérience de magasinage .
(Translated) Excellent store and the people are pleasant (Original) Excellent magasin et les personnes sont agréables
(Translated) Always too expensive. But we find what Dollarama doesn't have (Original) Tjrs trop cher. Mais on trouve ce que Dollarama n'a pas
(Translated) Very well (Original) Très bien
(Translated) No staff in the row when you need help. The checkout staff are busy pumping up balloons and when we ask for assistance on the floor they tell us that there is a person somewhere and we have to look for them ... it was a weekday afternoon) (Original) Pas de personnel dans les rangée quand on a besoin d'aide. Le personnel aux caisses sont occupés à gonflé des ballons et quand on demande de l'assistance sur le plancher il nous dise qu'il y a une personne quelque part et qu'il faut la chercher... service à la clientèle à améliorer (c'était un après-midi en semaine)
(Translated) A little more expensive than elsewhere but so much more choice (Original) Un peu plus cher qu'ailleurs mais tellement plus de choix
(Translated) Party Expert is the benchmark. There are accessories for all types of events. Even the ones you can't imagine. Go ahead, you'll thank me later. (Original) Party Expert est la référence. Il y a des accessoires pour tout type d'événements. Même ceux que vous n'imaginez pas. Allez-y, vous me remercierez plus tard.
(Translated) Very good employees and exceptional service (Original) Les employées très bonne et un service exceptionnel
(Translated) Lots of choices for birthdays and also for fancy dress (Original) Beaucoup de choix pour les anniversaires et aussi pour les déguisements
(Translated) Very well organized for costumes and fitting !!! (Original) Très bien organisé pour les costumes et l'essayage !!!
(Translated) Staff attentive to our needs. Gives good advice and the store to many varieties. I made the baptism of my daughter in July and I found many things for the candy bar, the little gifts to give to the guests. Bags of cheap balloons for quantity and so on! (Original) Personnel à l'écoute de nos besoin. Donne de bon conseils et le magasin à beaucoup de variétés. J'ai fais le baptême de ma fille en juillet et j'ai trouvé beaucoup de choses pour le bar à bonbon, les petits cadeaux à donner aux invités. Les sacs de ballons pas cher pour la quantité et j'en passe !
(Translated) Every time I go, the employees provide poor service. In addition to the bad service, this time I received a bunch of balloon with a balloon which did not even bother 1 hour after I received it. I was told that the balloons were not guaranteed ... (I paid the surplus to keep them beautiful longer). In short, I suggest you do business with another Party Expert! (Original) Chaque fois que j'y vais, les employés offrent un mauvais service. En plus du mauvais service, cette fois-ci j'ai recu un bouquet de ballon avec un ballon qui a déssouflé même pas 1h après que je l'aille recu. On m'a repondu que les ballons n'etaient pas garanti... (j'ai payé le surplus pour qu'ils restent beaux plus longtemps). Bref, je vous suggère de faire affaire avec un autre Party Expert!
It's great for party themes but the balloons are a little bit too pricey...
They have a nice collection of party merchandise but their prices is very expensive compared to other retailers like walmart. The only advantage you get everything you need at one place
(Translated) Balloons purchased on October 30, 2021 for dinner for an amount of more than $ 100. Today November 3rd .... Really disappointing, dollorama would have done a better job !!! C the last $ 100 you will receive from us. Manager Denise, there for 15 years, referred us to customer service who did not compensate us in any way! Once bought and taken out of the store it should last 2 days she told us but the seller told us 2 weeks. Bravo PARTY EXPERT !!!! Real experts in fraud !!!! (Original) Ballons achetés le 30 octobre 2021 au souper pour un montant de plus de $100. Aujourd’hui 3 novembre ….Vraiment décevant, dollorama aurait fait une meilleure job!!! C le dernier $100 que vous recevrez de notre part. La gérante Denise là depuis 15 ans nous a référé au service à la clientèle qui ne nous a dédommagé d’aucune façon! Un coup acheté et sorti du magasin ça devrait durer 2 jours nous a t’elle dit mais le vendeur nous avait dit 2 semaines. Bravo PARTY EXPERT !!!! De vrais expert en fraude!!!!
(Translated) They had all the necessary products (Original) Ils ont eu tous les produits nécessaires
Pro: Large variety. Friendly cashiers. Con: Very expensive, 6 ballons for 20$!!! Different items has no price on them, and only ONE person on the floor to help you! And he does not the prices so you have to line up at the cashe every time you need an answer or verification of the price! To buy 6 ballons it took with us almost 20 minutes!
(Translated) Bcp stock but. Very expensive set for quality trim. Bcp small joints at a good price for idea (Original) Bcp stock mais. Ensenble tres dispendieux pour qualité cetements. Bcp petits articcles à bon prix pour idée
(Translated) Great service but a little expensive. (Original) Superbe service mais un peu cher.
The have everything for kids theme party
(Translated) Party Expert saved my boy's party. Along with the friends who no longer came home for the party, I gave her a bunch of mario bros themed balloons and it brought her a big smile and the vibe of a real party. Thanks for being there for our party. Ps: The bouquet is still beautiful even after 3 days and the service is warm. Wow (Original) Party Expert à sauvé la fête de mon garçon. Avec les amis qui ne venaient plus la maison pour la fête, je lui ai offert un bouquet de ballon à thématique mario bros et cela lui a apporté un grand sourir et l'ambiance d'une vraie fête. Merci d'être là pour notre fête. Ps: Le bouquet est encore magnifique même après 3 jours et le service est chaleureux. Wow
(Translated) This is the place to give the right touch for your parties and parties (Original) C est l endroit pour donner la touche qu'il faut pour vos fêtes et partys
(Translated) Of all (Original) De tout
(Translated) Unfortunately I can not put 0 stars ... Bad service from scammers (Original) Malheureusement je ne peux pas mettre 0 étoiles... Mauvais service des arnaqueurs
(Translated) good choice of balloons, a little expensive metallized balloons. Can be kept inflated enough (Original) bon choix de ballons, un peu dispendieux les ballons métallisés. Se conservent gonflés assez
(Translated) Good variety of materials for parties. (Original) Bonne variété de materiels pour des fêtes.
(Translated) The best party store in Quebec the prices are almost unbeatable and the employees all brilliant, great experience with "Timo" (Original) Le meilleur magasin de party à Québec les prix sont quasiment imbattable et les employés tous géniaux,super expérience avec "Timo"
(Translated) Good service good choice (Original) Bon service bon choix
(Translated) Very good for the quality it offers I will spend again (Original) Très bien pour la qualité quil offre Je vais passer encore
(Translated) Wow the name says it! Party expert. I always make my balloons there for birthdays (Original) Wow le nom le dit! Expert en party. Je fait toujours mes balloune là pour les anniversaires
The place is huge! You’ll definitely find what you’re looking for if you need decorations, balloons, costumes, theme items, bachelor/wedding items and even a disguise if you’re trying to fool facial recognition cameras. There really is something for everyone from newborns to your grandma. The place is very well organized, the staff is knowledgeable and helpful and they have put in place Covid measures to be as safe as can be. I browsed around for a costume for halloween. I didn’t end up buying anything because I’m not sure if we’re actually going to have a Halloween party this year. The only reason I removed a star was for pricing. Now it’s not any more expensive than any other party store but some items are cheaper on Amazon (I did not ask if they price match or if they had any promotion going on). There is ample parking and it’s accessible by bus with the 179 easily.
HORRIBLE costumer service. The store is a mess! There is a lot of products with no price and no one is capable to help you. Very disorganized and they left you waiting and don’t care about it! THEY DON’T CARE ABOUT THE COSTUMERS! Everyone will say: let's buy local! That way? No way! No problem! Better shop on Amazon.
Super! As always????
This store is absolutely amazing and I want to live in it there is so much go buy from Halloween costumes to champagne bottle shaped confetti poppers every time i go to this store I end up buying 200$ worth of stuff that I don't even need! Would highly recommend shopping here for any event
(Translated) Good branch of Party Expert. A lot of choices. (Original) Bonne succursale de la chaine Party Expert. Beaucoup de choix.
(Translated) Everything for parties ... in English. I found what I was looking for but disappointed with the lack of French products. (Original) De tout pour les party...en anglais. J' ai trouvé ce que je cherchais mais déçu du manqué de produits français.
(Translated) Empty shelves in costumes and accessories after Halloween, but otherwise you can really find everything to organize a party. (Original) Rayons vides en costumes et accessoires après Halloween.Mais sinon on peut vraiment tout trouver pour organiser une fête.
(Translated) Over an hour of waiting to get and pay for a bunch of balloons. No possibility of advance reservation for balloons. (Original) Plus d'une heure d'attente pour avoir et payer un bouquet de ballons. Pas possibilité de réservation à l'avance pour les ballons.
(Translated) There are all: baby shower decorations, gender reveal, birthdays, bachelorette party, graduation, and the choice is really wide. In addition, there is the possibility of having balloons assembled. (Original) Il y a du tout: décorations pour baby shower, Gender reveal, anniversaires, enterrement de vie de jeune fille, graduation, et le choix est vraiment large. En plus, il y a possibilité de se faire faire des montages de ballons.
(Translated) Super good service, lots of choice and the store is well divided! (Original) Super bon service, beaucoup de choix et le magasin est bien divisé!
(Translated) good welcome. good service. (Original) bon accueil. bon service.
(Translated) I ordered balloons online, telling myself that it would be less complicated because the wait is very long if we have to go there the same day. On the other hand, the online price is surely higher and I have the impression that we should choose only large bouquets. If we go to the store to have bouquets of balloons prepared in advance, we can get by with something more reasonable but avoid rush hours because the balloon line is long. However, great service every time we have been there. (Original) J'ai commandé en ligne des ballons en me disant que ce serait moins compliqué car l'attente est très longue si on doit y aller la journée même. Par contre le prix en ligne est sûrement plus élevé et j'ai l'impression qu'on doit choisir de gros bouquets seulement. Si on va en magasin pour faire préparer des bouquets de ballons d'avance on peut s'en sortir avec de quoi de plus raisonnable mais éviter les heures de pointes car la file de ballon est longue . Par contre, super service à chaque fois que nous y sommes allés .
(Translated) Very slow checkout service (Original) Service au caisse tres lent
(Translated) Excellent service. I had to order almost 75 identical suits quickly, and everything came back on schedule. Thank you very much !!! (Original) Excellent service. J'ai dû commander en vitesse près de 75 ans costumes identiques, et tout est rentré à la date prévue. Merci beaucoup !!!
(Translated) Service exhausted (Original) Service épuisé
Twice I bought balloons from them with the "treatment" so that the balloons last longer and twice the latex balloons were deflated within 12 hrs of picking up the balloons. After the first bad experience, I was concerned that when I picked up two ballon bouquets the evening before my son's party, the balloons were already too soft. I was reassured by the clerk that with the treatment they would be guaranteed for three days. I brought the bouquets in a bag to the restaurant where the party was being held the next day at noon and all the latex balloons were sitting on the table with only the foil balloon still inflated. The balloons were never exposed to extreme temperatures neither outside nor in the car or restaurant. I do not think I should have to pay for any of the five latex balloons in the bouquet of six that I purchased . It was a complete waste of my time to travel to the store to place the order for the balloons the week before and to go and pick them up given the product that I received . Needless to say it was a waste of money . In the future, I will only buy my balloons from giggles in LaSalle where I have never been disappointed with the quality . Two strikes and Party Expert is out !!!
Expensive....can find similar products at nearby dollar/5/10 store.
Giving 3 stars because they need to have a better customer service.
Expensive but you can find lots of fun things
Rude staff
I went to this store last week and the manager was very helpful. He helped me pick out decorations for my daughter’s birthday and was very patient with helping us choose balloons. I highly recommend and will be returning for any other event I will be doing.
The choice is incredible. Prices are very good. Only negative remark is about the way people are processed. Hard to really know where to go for balloons. Had to wait 30 min to get served for balloons. I suggest ordering in advance
(Translated) What a beautiful store (Original) Qu’elle beau magasin
(Translated) Car park!!!!!! Do not go there !!! Good service unfortunately (Original) Parking!!!!!! Allez pas là!!! Bon service malheureusement
Good place to buy accessories to any party
Lots of festive decorations
(Translated) Everything you need for your party planning. (Original) Tout ce que t'as besoin pour la planif de ton party.
(Translated) I went there today at 11 am unfortunately door bar and on their site and their storefront written open at 10 am very disappointed because I have a costume returned (Original) Je me suis rendu sur place aujourd'hui a 11h malheureusement porte barre et sur leur site et leur devanture écrit ouvert a 10h très decu car j'ai un costume aa retournée
(Translated) We bought party balloons for the birthday of the 3 years on April 25, 2021, June 9 is about 45 days later, the ball "3" is still on the ceiling, so I would say that the ball is of very good quality (Original) On a acheter des ballon de fête pour l'anniversaire des 3 ans le 25 avril 2021 , le 9juin soit environ 45jour plus tard , le ballon "3" est toujours au plafond , donc je dirait que le ballon est de très bonne qualité
(Translated) Great! (Original) Excelente!
Been there a few times The Boss is always of great help and attention Wide assortment of everything for parties A must go if you have to organise a party
(Translated) Good place for disguises and especially for balloons. (Original) Bonne endroit pour les déguisements et surtout pour les ballons.
Wow
(Translated) Very nice place (Original) Très belle place
(Translated) The skills chosen to work at party expert boul Corbusier are to have a silly air and have no knowledge when it comes to having information on certain products. (Original) Les compétences choisis pour travailler au party expert boul Corbusier, est d’avoir un air bête et d’avoir aucunes connaissances, quand il s’agit d’avoir des informations sur certains produits.
(Translated) Courteous and efficient service (Original) Service courtois et efficace
(Translated) Personalized and fast service. (Original) Service personnalisé et rapide.
(Translated) I placed my order and then did my grocery shopping. Nice surprise on my return, balloons and accessories more beautiful than I thought. Personally courteous and wise advice. (Original) J'ai passé ma commande et fait mon épicerie ensuite. Belle surprise à mon retour, ballons et accessoires plus beaux que je ne le pensais. Personnellement courtois et conseilles avisés.
(Translated) I ordered the Halloween costume for my daughter online (over $ 100) and the next day my order was canceled supposedly due to lack of stock. I am extremely disappointed, I did not receive a call from them or a personalized email to suggest anything else. More than negative opinion go your way, STOCK NOT up to date !!! Do not post on your site if you have no stock !! I do not recommend !!! (Original) J'ai fait une commande en ligne (plus de 100$), le déguisement Halloween pour ma fille et le lendemain ma commande a été annulée soit disant pour manque de stock. Je suis extrêmement déçue, je n'ai pas eu d'appel de leur part ni de mail personnalisé pour proposer autre chose. Avis plus que négatif passez votre chemin, STOCK NON à Jour!!! Ne proposez pas sur votre site si vous n'avez aucun stock!! Je ne recommande pas!!!
Very kind and helpful staff. Jael was a great help when choosing my balloons. It is a little more on the expensive side but the help you get is worth it. Would recommend.
(Translated) Great variety of products for your parties. (Original) Grande variété de produits pour vos partys.
(Translated) Disappointed, not what I want, no service, too expensive. (Original) Déçu, pas ce que je veux, pas de service, trop cher.
(Translated) Is not given but there are a lot of interesting things (Original) Se n'est pas donné mais on trouve beaucoup de trucs intéressants
(Translated) A little more expensive than magiprix in rosemere for decorations. Sometimes a long wait for helium balloons. They charge the same full price for inflating a balloon bought elsewhere than for the price of the balloon + the helium bought from them. So if you buy a balloon online don't blow it up there! Go to the magiprix village on labelle in Rosemère. A mylar balloon at party expert 6.00 helium included. Same thing at magiprix for 5.00. Inflate only at party 6.00 versus 2.50 at magiprix .... (Original) Un peu plus cher que magiprix à rosemere pour les décorations. Parfois une longue attente pour les ballons a l'hélium. Ils chargent le même plein prix pour gonfler un ballon acheté ailleurs que pour le prix du ballon+l'hélium acheté chez eux. Donc si vous achetez un ballon en ligne n'allez pas le faire gonfler là! Allez au village des magiprix sur labelle à Rosemère. Un ballon mylar chez party expert 6.00 hélium inclus. Meme chose chez magiprix pour 5.00. Gonfler seulement chez party 6.00 versus 2.50 chez magiprix....
(Translated) Correct but tidy and employees do not have time when asked questions (Original) Correct mais mal rangé et les employés n’ont pas le temps quand on leur pose des questions
(Translated) Excellent service and great selection (Original) Excellent service et super grand choix
(Translated) We always find ourselves looking for (Original) On trouve toujours se qu'on cherche
(Translated) Well organized place with a lot of choice. (Original) Endroit bien organisé avec beaucoup de choix.
(Translated) Very good service :) (Original) Très bon service :)
(Translated) Excellent service, I was very last minute and in time to say my bouquet of balloons was ready and I was well advised for the packaging. We find everything and at a fair price. I highly recommend this place ???? (Original) Excellent service, j'étais très dernière minutes et dans le temps de la dire mon bouquet de ballons était prêt et on m'a bien conseillé pour l'emballage. On trouve tout et à juste prix. Je recommande vivement cette endroit????
(Translated) Excellent service. However, the cost of Halloween costumes is based only on the popularity of the costume and not on the quality. (Original) Excellent service. Cependant le coût des costumes d'Halloween est basé uniquement sur la popularité de ceux-ci et non sur la qualité.
Everything you need for your party. Great service on the ballons counter
(Translated) Superb beautiful store, well organized and very professional thunder teams, very good service too bad I can't put more than 5 stars (Original) Superbe beau magasin, équipes du tonnerre bien organisé et très professionnel, très bon service dommage que je ne peux pas mettre plus que 5 étoile
You don't have many choices like in west island but they have good costumer service the staff is ready to help and the owner
It took almost an hour to get 6 helium balloons. Very disorganized
(Translated) Very large variety of inflatable balunas. Quality service (Original) Très grande variété de balounes gonflable. Service de qualité
I love this place. You always find anything you're looking for for parties and celebrations...from decorations to accessories...to costumes. They have a great variety that meet every customer 's needs. The employees are always kind and ready to serve.
(Translated) Large choice of decoration because we feel that we disturb the employees. (Original) Grand choix de décoration parcontre ont ressent qu'on dérange les employés.
(Translated) Looking for a costume accessory ... This is the place you need to go to. It's big and well organized, everything is divided by theme. For adults and children. And there is also a helium balloon service. (Original) Vous cherchez un accessoire de costume... C'est l'endroit où vous devez vous rendre. C'est grand et bien organisé, tout est divisé par thème. Pour les grands et petits. Et il y a aussi un service de ballons à l'hélium.
(Translated) Great place to find everything you want for your children's parties or parties. (Original) Superbe endroit pour trouver tout ce que vous voulez pour vos fêtes d'enfants ou partys.
(Translated) Make sure you never have to get your money back .... terrible service. (Original) Assurez vous de ne jamais avoir à vous faire rembourser.... service épouvantable.
Good place but its too costly, its better to buy some stuff from Dollarama etc which will cost you 4 to 5 hundred % less as compared to ...
(Translated) There was not any cut my c well organized (Original) Yavait pas toute les taillea mes c bien organises
(Translated) I have never had customer service like today on May 22 at 5:00 p.m. I arrive at the cashier, no hello, the cashier says to me: "if you want a bag, it's 0.05." I was buying for around $ 45.00. I answer him, you don't give bags with everything I buy. She answers me in a rude way, Here it is like that, period !!! I ask at the end, if the goods are not suitable and it is not open, for example a banner and that I come back to exchange it. Again a very impatient way to answer me, "no question at all". I then decided to cancel all my purchases. Still there she continued to be rude. I asked to speak to the manager, she was not there, it was the assistant who came. Obviously, she was more polite. I mentioned to them that I would make a complaint. I will not return to Brossard. I also read the other comments and it looks better elsewhere. (Original) Je n'ai jamais eu un service à la clientèle comme celui d'aujourd'hui le 22 mai à 17,00 heures. J'arrive à la caisse, pas de bonjour, la caissière me dit:"si vous voulez un sac, c'est 0,05." J'achetais pour environ 45,00$. Je lui répond, vous ne donnez pas de sacs avec tout ce que j'achète. Elle me répond d'une façon impolie, Ici, c'est comme cela, point !!! Je demande à la fin, si la marchandise ne convient pas et ce n'est pas ouvert, exemple une banderolle et que je reviens l'échanger. Encore une fois une façon très impatiente de me répondre, "non aucunement question". J'ai alors décidé d'annuler tous mes achats. Encore là, elle a continué d'être impolie. J'ai demandé à parler à la gérante, elle n'était pas là, c'est l'assistante qui est venue. Évidemment, elle était plus polie. Je leur ai mentionné que je ferais une plainte. Je ne retournerai pas à Brossard. J'ai d'ailleurs lu les autres commentaires et ça semble mieux ailleurs.
(Translated) Wide choice of products. Waits a little long at the balloons but the young lady greatly apologized for the inconvenience. My bouquet of balloons really made my granddaughter happy. Thank you (Original) Vaste choix de produits. Attentes un peu longue au ballons mais la demoiselle s'est grandement excusé du désagrément. Mon bouquet de ballons à vraiment fait le bonheur de ma grande fille. Merci
(Translated) There are many choices but we have to help ourselves! Do not ask too many questions because we seem to "disturb" the staff... Pity! (Original) Il y a beaucoup de choix mais nous devons nous servir nous même! Il ne faut pas trop poser de questions car nous semblons "déranger" le staff... Dommage!
Very helpful and friendly staff at this place. A special thank you to one of the employees, Frankie. You are so patient! I had a limited budget for my friend's birthday, and Frankie helped me choose different options for decorations. Will definitely be returning for my Christmas dinner decor!
(Translated) Easy to find (Original) Facile à trouver
(Translated) Hello, I would like to thank Party Expert of Sainte-Thérèse, more specifically Michel who gave us exceptional service. We needed 65 office decoration "kits" as well as 65 balloon bouquets in a very short time. Everything was delivered on the right date with everything we requested. Thank you once again for your outstanding service. On behalf of the Rivière-du-Nord School Service Center, thank you. Amelie Rouette (Original) Bonjour, J'aimerais remercier Party Expert de Sainte-Thérèse, plus précisément Michel qui nous a donné un service exceptionnel. Nous avions besoin de 65 «kits» de décoration de bureau ainsi que de 65 bouquets de ballons dans un délai très court. Le tout a été livré à bonne date avec tout ce dont nous avions demandé. Merci encore une fois pour votre service hors-pair. Au nom du Centre de services scolaire de la Rivière-du-Nord, je vous remercie. Amélie Rouette
Not worth the wait .
(Translated) I will never stay there again. Too bad I was a long-time customer 3 times a year. This time the designs on the balloons came out with a forest green color while they looked black in the display. The team on the spot admits it but no help to fix the situation. I was aggressively told to choose something else and go back to the cash register to pay for the new balloons !!!! I had just paid for more than $ 20 just in balloons .... They put the bunch not even finished nor tied in my hands for me to leave. Before ordering, however, I had asked for advice. The employees were giving clients contrary directions on how to proceed and the manager was uncomfortably stressed and seemed to have no leeway to help the client. (Original) Je n'y retournerai plus jamais. Dommage j'étais cliente de longue date 3 fois par année. Cette fois les motifs sur les ballons sont sortis avec une couleur vert forêt alors qu'ils semblaient noirs dans le presentoir. L'équipe sur place l'admet mais aucune aide pour arranger la situation. Je me suis fait dire avec agressivité de choisir autre chose et de repasser à la caisse pour payer les nouveaux ballons!!!! Je venais de payer pour plus de 20$ juste en ballons.... On m'a mis la grappe même pas terminée ni attachée dans les mains pour que je parte. Avant de commander j'avais pourtant demandé des conseils. Les employés donnaient des indications contraires aux clients sur la manière de proceder et la gérante était stressée désagréable et semblait n'avoir aucune marge de manoeuvre pour aider le client.
(Translated) We find everything, affordable prices (Original) On trouve de tout, prix abordables
Elie is amazing at what he does , if you need to party go and see him
(Translated) Service with dynamic smiling helping helpful I love I was served by 3 people they are perfect (Original) Service avec dynamique souriant aidant serviable j'ai aimer j'ai ete servis par 3 personnes ils sont parfait
(Translated) Many choices for any kind of theme. (Original) Beaucoup de choix pour toute sorte de thème.
(Translated) Fast and courteous service. I recommend this family place at all and good price. (Original) Service rapide et courtois. Je conseille cet endroit familiale à tous et bon prix.
(Translated) Good service (Original) Bon service
(Translated) DAVID the manager was great with us for our decor for the reception of our wedding. They made us more than 50 balloones in record time because of a last minute decision ..! (Original) DAVID le gérant a été super avec nous pour nos déco pour la réception de notre mariage. Ils nous ont fait plus de 50 ballounes en un temps record cause d’une décision de dernière minutes..!
(Translated) Very good service (Original) Tres bon service
(Translated) During my visit I can tell you that the atmosphere of the staff was far from the party ... otherwise excellent choice ???? (Original) Lors de ma visite je peux vous dire que l ambiance du personnel était loin du party...sinon excellent choix ????
(Translated) Good choice of costumes and the employees were helpful and did not seem to hate their work. However, you must wait in line to try on a suit in one of the 3 cabins, which can be long if the store is busy. (Original) Bon choix de costumes et les employés étaient serviables et n'avaient pas l'air à détester leur travail. Par contre, on doit obligatoirement attendre en ligne pour faire l'essaie d'un costume dans une des 3 cabines, ce qui peut être long si le magasin est achalandé.
Lots of variety, but there is a section that contains sexual content and is too visible , no good to take children.
(Translated) The customer service is 0. The saleswomen answer dry and stupid or they ignore the customers. (Original) Le service à la clientèle est 0. Les vendeuses répondent sec et bête ou elles ignorent les clients.
(Translated) Good store, especially to help with ideas for decorating for parties. (Original) Bon magasin, surtout pour aider à avoir des idées pour la décoration pour des fêtes.
Good location off L'acadie, friendly and helpful staff. Prices are a little high but it's pretty much the same as all party stores.
(Translated) Good service with special assistance from employees. (Original) Bon service avec une assistance particulière des employés.
Good
(Translated) A lot of choices (Original) Beaucoup de choix
(Translated) New products follow one another at Party Expert and it is thanks to this that they keep their customers. It is as I go through these rows that I notice what is trending in children. I especially like the cartoon shaped cake pans. (Original) Les nouveautés se succèdent chez Party Expert et c'est grâce à ça qu'ils gardent leur clientèle. C'est en parcourant ces rangées que je remarque ce qui est tendance chez les enfants. J'aime surtout les moules à gâteau en forme de bonhommes provenant de dessins animés.
(Translated) Do you have decorations from Among us? (Original) Avez vous des décorations d Among us?
(Translated) Sick there are so many choices of props and costumes. The only downside ... the prices are too high. (Original) Malade il y a tellement de choix d'accessoires et de costumes. Le seul bémol...les prix trop élevés.
(Translated) Nice experience for a first visit. They have already released their halloween decorations and they have a lot of costume choices. I will go back again. (Original) Belle expérience pour une première visite. Ils ont déjà sorti leurs décorations d'halloween et ils ont beaucoup de choix de costume. Je vais y retourner s'est certain.
(Translated) Excellent customer service ???? (Original) Excellent service au client ????
(Translated) For choice (Original) Pour le choix
(Translated) The lady who served me the balloons yesterday around noon was rude with her attitude, you ask her questions about the choices / styles of balloons and it's like you're bothering her (although there was no line waiting time). I think it was new because I've never had this experience before. Also she gave me my paper to go to the cashier and I come back and she is preparing the balloons for the person who came after me. (Original) La dame qui ma servit au ballons hier vers midi était rude avec son attitude, tu lui poses des questions sur les choix/styles de ballons et c’est comme si que tu la dérange (malgré qu’il n’y avait pas de file d’attente). Je pense qu’elle était nouvelle car je n’ai jamais eu cette expérience auparavant. Également elle m’a donner mon papier pour aller à la caisse et je reviens et elle est entrain de préparer les ballons de la personne qui était venue après moi.
(Translated) I called in their service for a bunch of balloons for my daughter's birthday. Usually, I have my bouquets made at the corner store because their bouquets are beautiful and really cheap. Unfortunately, they closed their doors, the time of the confinement. So I ordered a bouquet from Party Expert that I paid a crazy price and they even asked me to pay again after placing my order because according to them, the delivery had not been charged! 3 days after the reception, a balloon burst and a few more start to descend. Usually, my bouquets ordered elsewhere are still super beautiful even after a week! This was my first time using their service and it was the last, especially at the price I paid! (Original) J'ai fait appel à leur service pour un bouquet de ballons pour l'anniversaire de ma fille. D'habitude, je fais faire mes bouquets au magasin du coin car leurs bouquets sont beaux et vraiment pas cher. Malheureusement, ils ont fermé leurs portes, le temps du confinement. J'ai donc commandé un bouquet chez Party Expert que j'ai payé un prix de fou et ils m'ont même demandé de débourser encore après avoir fait ma commande car selon eux, la livraison n'avait pas été chargée! 3 jours après la réception, un ballon a éclaté et quelques autres commencent à descendre. D'habitude, mes bouquets commandés ailleurs sont encore toujours super beaux même après une semaine! C'était la première fois que je faisais appel à leur service et c'était la dernière, surtout au prix que j'ai payé!
My balloons were ready for pick up as soon as I arrived. The young lady who served me was very courteous and professional. Thank you.
(Translated) Very difficult to return the goods, no signs or warning - "final sale". When you want to return the items, the cashier said: "check back of your invoice, the term of returning the items" Who will check the back of your invoice ??? Why they can't tell me when I paid for them or made the monkeys next to the items. Very bad services, never visit them again (Original) Très difficile de retour le marchandise, aucun signes ou avertissement-"vente final". Lorsque vous souhaitez retourner les articles, le caissier a déclaré: "vérifiez arrière de votre facture, le terme des retourner les articles" Qui vérifiera l'arrière de votre facture??? Pourquoi ils ne peuvent pas m'a dit quand j'ai les payé ou fait les singes à côté des articles. Très mauvais services, ne les visitez plus jamais
(Translated) I loved that the people who work when entering super attentive and in a very good mood very assorted and help you with giving you options (Original) Me encanto que las personas que trabajan al entrar super atentas y de muy buen humor muy surtido y te ayudan con darte opciones
(Translated) great service (Original) excellent service
(Translated) All found in one place. Great, thank you (Original) Tout trouvé en un seul endroit. SUPER Merci
Overall clean , good service and selection of deco for parties
Good variety for decoration and celebration
(Translated) Excellent choice of balloons and design of beautiful arrangements. Possible to get help with the selection of balloons as it is difficult to imagine the result once inflated. On the other hand, you have to be very patient because employees are solicited from all sides for advice and to make arrangements. The delay was one hour on a Saturday early afternoon to get an arrangement of 6 balloons. I strongly recommend that you drop by the store a few days before your event, preferably on weekdays, to make your choices and place your order. You will save precious time on D-Day. (Original) Excellent choix de ballons et conception de beaux arrangements. Possible d'obtenir de l'aide pour la sélection des ballons car il est difficile d'imaginer le résultat une fois gonflés. Par contre, il faut être très patient car les employés sont sollicités de toutes parts pour des conseils et pour effectuer les arrangements. Le délai a été d'une heure un samedi en début d'après midi pour obtenir un arrangement de 6 ballons. Je recommande fortement de passer en magasin quelques jours avant votre événement, de préférence en semaine, pour faire vos choix et passer votre commande. Vous sauverez un précieux temps le jour J.
(Translated) Y have everything! (Original) Y ont tout !
(Translated) I found everything I was looking for! (Original) J'ai trouvé tout ce dont que je cherchais !
Good selection of goodies to decorate could have more and could be cleaner :)
(Translated) Coll (Original) Coll
(Translated) Always excellent service :))) (Original) Toujours un excellent service :)))
(Translated) Beautiful (Original) Beau
(Translated) Reasonable price and perfect advice (Original) Prix raisonnable et conseil parfait
Ok place to shop, expensive.
(Translated) A Big ZERO ... I spent $ 200 and the after-sales service is non-existent! The employee hurries to stamp the invoice "final sale", once we paid it, without telling us that we can not bring anything back. When I called to find out what to do with two defective items, I was told that the only things I could bring back were unused plates and utensils in their new packaging. Too bad, I don't have plates and utensils. It is all the more aberrant that more than 90% of what I bought was packaged. I did not realize that an item had melted at its base and that it was torn ... (I made the mistake of not looking at it more closely before paying). And I had an end of not receiving from my first interlocutor. My second interlocutor took out three affirmations to make me understand that I was responsible, if I had just put $ 45 in the trash. Among other things, she told me that my daughter was dragging the object on the floor near her stroller ... ok ... I never said it was dirty ... besides, it doesn’t is not dirty ... I said that part of the object had melted and that it was torn. P.S. I don't think the floors in this store are heated floors. So, with his reasoning, every time an object fell or touched the ground, it melted or burned! In short, it was painful, and we had to argue at length. She ended up offering to possibly exchange the melted item, once she had seen it. Considering the way she talks to me, she's going to get a lot of nonsense out of me again and it's going to be painful again. I put a photo, you be the judge. As for the second object, it was not protected in the bag. It was garoed and it came home broken. First failed experience ... they won't see me again when we still have a lot of birthday to celebrate. (Original) Un Gros ZÉRO... J'ai dépensé 200$ et le service après vente est inexistant ! L'employée se dépêche de tamponner la facture "vente finale", une fois qu'on l'a payée, sans nous dire que nous ne pouvons rien ramener. Quand j'ai appelé pour savoir quoi faire avec deux items défectueux, je me suis fait dire que les seules choses que je pouvais ramener étaient des assiettes et des ustensiles non utilisés dans leur emballage neuf. Dommage, je n'ai pas d'assiettes et d'ustensiles. C'est d'autant plus aberrant que plus de 90% de ce que j'ai acheté était emballé. Je ne me suis pas rendue compte qu'un item avait fondu à sa base et qu'il était déchiré... (j'ai fait l'erreur de ne pas le regarder de plus près avant de payer). Et j'ai eu une fin de non recevoir de ma première interlocutrice. Ma seconde interlocutrice m'a sorti trois affirmations pour me faire comprendre que j'étais responsable, si je venais de mettre 45$ à la poubelle. Entre autre, elle m'a dit que ma fille traînait l'objet sur le sol près de sa poussette... ok... je n'ai jamais dis qu'il était sale... d'ailleurs, il n'est pas sale... j'ai dit qu'une partie de l'objet avait fondu et qu'il était déchiré. P.S. Je ne pense pas que les planchers de ce magasin sont des planchers chauffants. Donc, avec son raisonnement, à chaque fois qu'un objet est tombé ou a touché le sol, il a fondu ou il a brûlé ! Bref, ce fut pénible, et il a fallu argumenter longuement. Elle a fini par me proposer d'éventuellement échanger l'item fondu, une fois qu'elle l'aurait vu. Vu sa façon de me parler, elle va encore me sortir un tas d'inepties et cela va encore être pénible. Je mets une photo, à vous de juger. Quand au second objet, il n'a pas été protégé dans le sac. Il a été garoché et il est arrivé brisé à la maison. Première expérience ratée... ils ne me reverront pas alors qu'on a encore beaucoup d'anniversaire à fêter.
(Translated) A lot of choices (Original) Beaucoup dechoix
(Translated) Lack of staff (Original) Manque de personnel
What you need for party...it's there
For balloons don't do a walk in or don't order before hand...they should change their name from "expert" to "amateur". Wait is long or order is screwed up
(Translated) Excellent service despite the crowds! (Original) Excellent service malgré la foule !
(Translated) Beautiful but too expensive (Original) Beau mais trop chère
(Translated) A lot of choice but waiting time to inflate on site was just too long and the employees were disorganized without having a sense of customer service. We were alone at the counter and in the store. An employee took our two balloons .... thereafter, we had the good fortune to watch them both report the orders of the day for nearly 15 minutes. I will not stay there again. (Original) Beaucoup de choix mais temps d’attente pour faire gonfler sur place était tout simplement trop long et les employés étaient désorganisés sans avoir le sens du service à la clientèle. Nous étions seuls au comptoir et dans le magasin. Une employée a pris nos deux ballons....par la suite, nous avons eu le bonheur de les regarder toutes deux faire état des commandes de la journée pendant près de 15 minutes. Je n’y retournerai plus.
(Translated) Terrible service from employees. No smile, don't look in the eye, don't want to help at all. Rarely have I seen such poor service from multiple employees in one place. (Original) Service excécrable de la part des employés. Aucun sourire, ne regardent pas dans les yeux, ne veulent pas aider du tout. J’ai rarement vu un aussi mauvais service venant de plusieurs employés dans un même endroit.
(Translated) Correct. We found what we were looking for in part. But the store overall is okay (Original) Correct. Nous avons trouvé ce que nous cherchions en partie. Mais le magasin dans l'ensemble est correct
Wow!
(Translated) Super store, employees are patient and attentive and in addition they make sure to do everything they are asked. And a big thank you to the girl who helped us find costumes for my whole family !! Can not wait to go back for Christmas! (Original) Super magasin, les employés sont patients et à l’écoute et en plus ils s’assurent de bien faire tout ce qu’on leur demande. Et un gros merci à la jeune fille qui nous a aidé a trouver des costumes pour toute ma famille!! Très hâte d’y retourner pour Noël!
(Translated) Great service (Original) Super service
Low inventory...I guess you have to shop early to get what you want for Halloween items! Came out with zero items!
(Translated) Okay, there is enough choice. (Original) Correct, il y a assez de choix.
(Translated) Outstanding service (Original) Service hors pairs
They're okay. Decent selection but prices not cheap ($20 for simple 5 balloon selection) and there's always a wait as staff never anywhere to be found.
(Translated) I had very good service. (Original) J'ai eu du très bon service.
(Translated) I am very pleased with their serious service to customers. Employees understand very quickly what customers want and they make sure that their customers do not leave their store with regret. (Original) Je suis très ravie de leur service sérieux envers les clients. Les employés comprennent très vite ce que les clients veulent et ils fassent en sorte que leur clients ne retournent pas de leur magasin avec du regret.
(Translated) I went for my little girl's party and was delighted by the choice of themes that there was. Employees quickly helped me pick balloons. A service that lives up to expectations. (Original) J'y suis allée pour la fête de ma petite fille et j'ai été ravis par le choix de thématiques qu'il y avait. Les employés m'ont rapidement aidé pour choisir des ballons. Un service à la hauteur des attentes.
(Translated) Lots of choices, the employees are friendly I have done business several times and my orders have always been made on time (Original) Beaucoup de choix, les employés sont sympatiques j'ai fait affaire plusieurs fois et mes commandes ont toujours été fait a temps
(Translated) Its super hot a lot of things to party???????????????? (Original) Ses super hot beaucoup de chose pr faire les party????????????????
(Translated) Perfect for a party (Original) Parfait pour une fête
Thank goodness for the staff.........manager not very accommodating!
Anything for kids
(Translated) Lousy service (Original) Service nul
(Translated) Very good services (Original) Très bon services
Great place for costumes and all kind of items for parties. Even things for weddings. They also have very friendly staff to advise you
(Translated) Very bad customer service. Beasts (Original) Très mauvais service à la clientèle. Employés bêtes
(Translated) I have already been working for a very long time in 3 years or 4 years the prices are excessively expensive for the cartier. The manager said one thing and the assistant managed something else. A lack of organization and lack of continual respect. The geramt assistant was still shouting. Prices are expensive. Go ordered online or go to the Values Village for a halloween day. (Original) J'ai déja travailler la très peut lontemps v'la 3ans ou 4ans les prix sont excessivement chère pour le cartier. Le gérant disait une choses et l'Assistant gérant autre chose. Un manque d'organisation et manque de respect continuelle. L'assistant géramt criais toujours. Les prix sont chère. Aller commandé en ligne ou aller au village des valeurs c'est pour une journé l'halloween.
Good place for a quick visit and get ready for a party.
Lots of costumes and decorations for parties but they used to have things to decorate cakes but Halloween things have replaced it and 2 weeks after Halloween and the still don't have it back on the floor
(Translated) It's really perfect. We can not ask for more. Everything is excellent. I have no negatives to write. Congratulations to the boss and the employees (s, es) excuse accents on certain letters. Thank you! From your attention.☺???????????????????????????????????????? I went with my daughter-in-law Marie-Josee. (Original) C' est vraiment parfait.On ne peux demander mieux.Tout est excellent.J' ai aucun negatif a écrire. Felicitation au patron et aux employe(s , es) excusez les accents sur certaine lettres.Merci! De votre attention.☺????????????????????????????????????????.Je suis allee avec ma Belle- fille Marie- Josee.
(Translated) Not a good service, for 40 minutes of road I would not come back (Original) Pas un bon service, pour 40 mn de route je reviendrais pas
(Translated) A lot of costume but unfortunately they do not hire (Original) Beaucoup de costume mais maleuresement il ne font pas la location
(Translated) A little expensive (Original) Un peu dispendieux
(Translated) Whether this is your last resort as a store, do all the others before! Their prices are not competitive but explosive !! Double the price !!! In the minutes that followed my purchase I saw the same thing but half the price. I phoned the expert party cashier to get my money back but it is not a service they offer to their customers! I wanted to talk to the manager to understand this no refund policy, even if still packed. She did not bother to talk to me, she picked up. Politeness was only on one side of the line. Go to another store and keep the money you saved to spoil your party. (Original) Que cela soit votre dernier recours comme magasin, faites tous les autres avant! Leurs prix ne sont pas compétitif mais Explosif!! Le double du prix !!! Dans les minutes qui ont suivie mon achat j'ai vue la même chose mais deux fois moins cher. J'ai télephoné au caissier de party expert pour aller me faire rembourser mais ce n'est pas un service qu'ils offre a leurs clientèle! J'ai voulu parler a la gérante pour comprendre cette politique d'aucun remboursement , même si tout encore emballé. Elle n'a pas pris la peine de me parler, elle a racroché. La politesse n'était que d'un seul coté du fil. Allez dans un autre magasin et garder l'argent que vous aurez sauvé pour gâter votre fêter.
(Translated) Lots of choice, great service! (Original) Beaucoup de choix,excellent service !
great place for party birthday party decoration/gift items.
(Translated) Everything to start a party (Original) Tout pour lance un party
(Translated) Excellent service and a huge choice of products! (Original) Excellent service et un choix énorme de produits!
(Translated) Good service. Beautiful balloon arrangement (Original) Bon service. Bel arrangement de ballon
(Translated) Good (Original) Bien
(Translated) Thank you for the excellent service from the employees and the excellent service from the owner who resolved a problem in seconds. An owner focused on service to her customers. Thank you very much for everything! (Original) Merci pour l'excellent service des employés et l'excellent service de la propriétaire qui a réglé un problème en quelques secondes. Une propriétaire axée vers le service à ses clients. Merci beaucoup pour tout!
They have the party accessories for your party. Costumes to table cloths , go see them if you need advice they will be happy to help.
I bought a few times at Party expert for many occasion. Of course, every customer is happy to shop there since they're preparing any kind of party. Unfortunately, the staf crew is mean, smileless, bored and unmotivated. I have to say, it kills the experience right away. However, I can understand their attitude since I've met their rude and impolite manager Elie. I had a return to do and it was after 10 days (12 days) so it didn't respect their return policy. Elie was talking to the phone while talking to me and insulted me saying I was a stupid customer. He litterally talked to me in a bad way. Of course I got mad since they didn't want to give my cash back after 2 days out of their policy, but it's definitely not a way to talk to a customer. Also, as I work in the customer service field, a policy needs to be flexible especially when you are dealing with an unhappy client. Briefly, avoid as much as you can to go to this store. If you go, make sure to ignore the bad attitude of the employees and to have no return on your purchases.
(Translated) The employees are remarkable (Original) Les employés sont remarquables
(Translated) Expensive but a lot of choice (Original) Cher mais beaucoup de choix
(Translated) For suggestions this is the place. (Original) Pour avoir des suggestions c'est l'endroit.
(Translated) Very good customer service ... everything for your parties (Original) Très bon service clientèle... de tout pour vos party
(Translated) Lots of costume choices (Original) Beaucoup de choix de costumes
(Translated) Very good service! (Original) Très bon service !
(Translated) Several diversity of costume! Friendly staff and lots of decorating choices! (Original) Plusieurs diversité de costume! Personnel accueillant et beaucoup de choix de décoration!
(Translated) A lot of choices (Original) Beaucoup de choix
(Translated) Friendly team motivated and present employees. Several themes..A choice of many articles in English but for the rest nothing to complain about (Original) Équipe sympathique employés motivé et présent . Plusieurs thématiques..Du choix beaucoup d'articles en anglais mais pour le reste rien a redire
Love this store, I shop here often and highly recommend it!
(Translated) Lots of choice ... in English, but few in French (Original) Beaucoup de choix...en Anglais, mais peu en Français
They charged extra to seal the top but didn't even last 24 hours - very dissapointed.
Very well organized store, easy to find things and sectioned off very thoughtfully with a large and diverse selection. Was a little pricey but I think most party supply stores are.
(Translated) For a successful party it's the right place, there is everything, helium balloon, costume, thematic decoration for young and old, affordable price (Original) Pour une fête réussie c'est la bonne place, on y trouve tout, ballon hélium, costume, décoration thématique pour les petits et les grands, prix abordable
(Translated) Very very expensive for totally similar products with those that you can buy from Dollarama. I bought a birthday number for 11.90 cad ... ????????, but what my surprise was to see toys for adults alongside toys for children ... ???????????? !!! I suggest you stay away from this magazine ... (Original) Très très cher pour des produit totalement similare avec ceus que tu peut acheter chez Dollarama. J'ai acheté un numero d'anniversaire piur 11.90 cad ...????????, mais ce qui ma surpis etait de voir des jouets pour des adultes a côtes des jouets pour des enfants...???????????? !!! Je vous sugere de rester loin de cette magazine...
(Translated) Very good service but lack of speed of execution because of a lack of staff. (Original) Service très bien mais manque de rapidité d'exécution car manque de personnel.
I have been trying to call them the whole day their phone is busy. I was told they do that on purpose when they re busy in store. Bad costumer service
(Translated) Indeed, over the weekend me and my wife were visiting you for the first time. Very nice store with a nice inventory. We bought glass plate and a balloon set. At checkout we did a jump because the bill was $ 70. We paid and looked at the bill in the car. We noticed that there was a balloon written '2' that cost $ 12 ... we found it a little expensive and we wanted to return it. We had not seen a price on the label .. The cashier did not want us to turn it over ... we had just bought it ... It was not inflated and especially not in our possession it was for a party in early January ... on the bill it was written final sale .... I understand but there was not even the balloon we entered and left 2 mins ... The service is also that to make judgment. And I do not know if you post your final sales policy somewhere but I did not see it ... Too bad (Original) Effectivement, en fin de semaine moi et ma conjointe avons été vous visiter pour la première fois. Très beau magasin avec un bel inventaire. Nous avons acheté verre assiette et un ensemble de ballon. À la caisse on n'a fait un saut car la facture s'est élevé à 70$. Nous avons payé et regardé la facture dans l'auto. Nous avons constaté qu'il y avais un ballon écrit '2' qui a coûter 12$... on trouvais ça un peu cher et on voulait le retourner. Nous n'avions pas vu de prix sur l'étiquette.. La caissière n'a pas voulu qu'on le retourne... on venait tout juste de l'acheter... Il n'était pas gonflé et surtout même pas en notre possession c'etait pour une fête en début janvier... sur la facture c'était écrit vente finale.... Je comprends mais là on avait même pas le ballon on n'est entré et sorti 2 mins... Le service s'est aussi ça faire preuve de jugement. Et je ne sais pas si vous afficher quelque part votre politique de vente finale mais je ne l'ai pas vu... Dommage
Might want to train your balloon staff how to speak to people.
(Translated) It has everything for the holidays (Original) Tiene todo para las fiestas
Good service thank you
Good service from a particular employee, he was very polite and helpful, BUT the store is unbelievably disorganized. They don’t even have music playing, plenty of items in the wrong places and on the floor.. the messiest store I’ve ever been in.
We received terrible service from the party expert on Sources. The employees had made the wrong personalized balloons and then proceeded to tell us that we chose those balloons. When we asked for the balloons to be replaced with the actual order, they were not understanding and took no accountability for their error. The new balloons still did not match the font that is advertised on the website when placing the order. These were expensive balloons and the quality of work and service was disappointing.
(Translated) Great for a small pirate party well decorated and long live the balloons (Original) Super pour une petite fête de pirates bien décoré et vive les ballons
service wise, not the best service, I had aready paid for an order and they made me pay again, even after seeing that I spent 150$ in total of supplies from their store, they made me pay extra for the plastic bags for helium balloons, It wasn't the extra dollars that I had to spend that made me rate them, but more the fact that they didnt take my word for a service I had paid...sorry to say but never buying from that location again.
(Translated) Good place to find everything you need for the holidays. There is quite a lot on a wide range of prices. Well categorized for easy shopping. (Original) Bon lieu pour trouver tout ce dont on a besoin pour les fêtes. Il y a de pas mal tout sur un grand éventail de prix. Bien catégorisé pour une simplicité de magasinage.
(Translated) Great service (Original) Super service
(Translated) Don't move to this place for nothing (Original) Ne vous déplacer pas à cet endroit pour rien
(Translated) Large selection of party costumes, decorations and consumables, and quick balloon service. On the other hand some articles are an expensive pun but overall it is very good. (Original) Vaste choix de costumes, décorations et consommable de fête et service pour ballon rapide. Par contre certains articles sont un pun cher mais dans l'ensemble c'est très bien.
Excellent service
(Translated) Excellent service by Zenab! Fast and attentive. thanks again (Original) Excelllent service par Zenab! Rapide et à l’écoute. Merci encore
(Translated) Great service and I found everything I was looking for! (Original) Super bon service et j'y ai trouvé tout ce que je cherchais!
(Translated) Find everything I was looking for ???? (Original) Trouver tout ce dont je cherchais ????
(Translated) It's far too long to wait for a few balloons and always very long to wait at the checkout. Lots of inventory and unfriendly staff. An employee at the balloon counter is very rude. I would have put no stars if it was possible. To avoid. (Original) C’est beaucoup trop long attendre pour quelques ballons et toujours très long attendre à la caisse. Beaucoup de stocks et personnel n'est pas accueillant. Une employée du comptoir des ballons est très malpolie. J'aurais mis aucune étoile si c'était possible. À éviter.
(Translated) I pre-store on the internet for my son's party. Returned to the store nothing that I wanted was there. I said to myself not serious I will buy online but all the articles I wanted were written available only in store or quantity not available .. first experience with party expert VERY DISAPPOINTING. Fortunately the competitor is only the other bar on the highway ???? (Original) Jai prémagasiner sur internet pour la fête à mon fils. Rendu en magasin rien de se que je voulais n'y était. Je me dit pas grave je vais acheter en ligne mais tous les articles que je voulais était écrit disponible seulement en magasin ou quantité non disponible.. première expérience avec party expert TRES DÉCEVANT. Heureusement que le compétiteur est seulement l'autre bar de l'autoroute ????
Expensive but nice
(Translated) Unique place and very practical for any theme (Original) Endroit unique et très pratique pour toute thématique
(Translated) A lot of nice choices for the costumes. (Original) Beaucoup de beau choix pour les costumes.
(Translated) This is the only place I know to fill helium balloons, but the girl at the counter was really stupid, it's really expensive and there is one of the things that the print broke after inflating it that I'm just told that it's life, that I have to buy another if it does not suit me, it happens often but can do nothing (warn people at worst before I pay them would be a good start) (Original) C'est le seul endroit que je connais pour faire remplir des ballons à l'hélium, mais la fille au comptoir était vraiment bête, ça coûte vraiment cher et ya une des baloune que l'imprimé s'est défait après l'avoir gonflé que j'me suis juste fait dire que c'est la vie, que je dois en acheter une autre si elle fait pas mon affaire, ça arrive souvent mais y peuvent rien faire (avertir les gens au pire avant que je les payes serait un bon début)
(Translated) Choice, variety and for all tastes and budgets. (Original) Du choix, de la variété et pour tous les goûts et tous les budgets.
(Translated) When I want something specific for a party, this is where I go. Very nice place. Large variety of balloons. (Original) Quand je veux quelque chose de précis pour une fête, c’est là que je vais. Bien sympa comme place. Grande variété de ballons.
(Translated) The service leaves something to be desired for me personally, the manager of the store must be more oriented towards customer satisfaction and more smiling, disappointed. (Original) Le service laisse à désirer pour moi personnellement la responsable du magasin doit être plus orienté vers la satisfaction client et plus souriante, déçu.
Terrible store. They make you wait two lines to pay and the owner is very rude. Go somewhere else.
(Translated) Find all staff. Be helpful (Original) Trouve de tout personnel.tres aidant
(Translated) There is everything to celebrate any event. (Original) On y trouve de tout pour célébrer n'importe quelle événement.
(Translated) A lot of choices!! We know where to go for a party !! (Original) Beaucoup de choix!! On sait où aller pour une fête!!
(Translated) Good but not a choice for balloons for years old (Original) Bien mais maque de choix pour les ballon pour personne des ans
(Translated) Whenever I go I always stand out from the bottom more than satisfied.Many choices and employees are always very helpful, great service! (Original) Chaque fois que jy vais je ressort toujours de la bas plus que satisfaite.Beaucoup de choix et les employés sont toujours très serviable,Excellent service!
I rarely write reviews, but this I can't let go by. I understand not wanting to let customers use the wash room, but when a 4 year old really has to go, I think it’s ridiculous not to let her use it. I had leave my full shopping cart to run to the next store, who, thank god, were more understanding and let me use their washroom with no complaints! Seriously, she 4. they can't hold it that long. plus the cashier actually rolled her eyes at me for asking. Never going there again.
(Translated) By far the best customer service received in a long time. Go see Joe, she will give you professional and personalized service. Thank you for everything :) (Original) De loin le meilleur service à la clientèle reçu depuis longtemps. Allez voir Joe , elle va vous donner un service professionnel et personnalisé. Merci pour tout :)
(Translated) I found everything I needed! (Original) J'ai trouvé tout ce dont j'avais besoin !
Anything and everything for Party but not cheap.
(Translated) Very rotten service! The guy was revolting and ordered me without even saying hello! He wanted me to drop my backpack (look like my satchel) at the checkout. He was stupid and it is clear that he did not like that I did not listen to him. But in short, it is not a dirty dog like him who will tell me how to breathe! In any case, I wanted to do my expenses for my wedding, but finally I went to Boucherville. Very humiliating for me! There are people who like to have the upper hand on us all but this guy to spank! The one in Boucherville is even better or the employees are welcoming! You want to have an unparalleled service, go to Boucherville! (Original) Très pourri service ! Le gars était révoltant et m'ordonne sans même dire bonjour! Il voulait que je dépose mon sac à dos ( considérer comme ma sacoche) à la caisse. Il s'est montrer bête et on voit clairement qu'il n'a pas aimer que je ne l'ai pas écouté. Mais bref, ce n'est pas un chien sale comme lui qui va me dire comment respirer ! À tout cas, je voulais faire mes dépenses pour mon mariage, mais finalement je suis aller à Boucherville. Très humiliant pour moi! Il y a des gens qui aime avoir le dessus sur nous tous mais ce gars-la à fesser fort ! Celui de Boucherville est encore mieux ou les employés sont accueillants! Vous voulez avoir un service hors paire, allez à Boucherville !
(Translated) Plenty of choice for any occasion (Original) Beaucoup de choix pour tout occasion
(Translated) There are interesting and varied products. The big downside is customer service. Of the two people arrested to ask for more information, both respond in a disdainful tone. I can understand that contact with customers can be difficult but that does not give the right to make the attitude and pay for the behavior of a third party. Customer service makes the difference in a customer's experience. (Original) On y trouve des produits intéressants et variés. Le gros bémol, c'est le service à la clientèle. Sur les deux personnes interpellées pour demander plus de renseignements, les deux répondent sur un ton dédaigneux. Je peux comprendre que le contact avec la clientèle peut être difficile mais cela ne donne pas le droit de faire de l'attitude et de payer pour le comportement d'un tiers. Le service à la clientèle fait la différence dans l'expérience d'un client.
Went into to get balloons and I had Chloe help me out and she was amazing, very helpful and kind . 5 stars!! Will be back again. :)
(Translated) Excellent articles but the clerks are unpleasant it seems that you should not disturb them at all no atmosphere no reception of the failed faces that welcome you at the entrance which is disgusting (Original) Excellent articles mais les commis sont désagréables on dirait qu'il faut surtout pas les déranger aucune ambiance aucun accueil des faces ratées qui t'accueillent à l'entrée ce qui est dégoûtant
Wow beautiful place . Birthday costume I love it.
(Translated) To make a short story; I bought a 36in ball for $ 65 for the Gender Reveal party for my best friend. We asked what got confetti AND little balloons inside, 6 to be more exact. When the time is right, no confetti comes out, barely 3-4 balloons. Let's say the surprise effect was fairly ordinary for $ 65. I ask to be reimbursed part of the bill, because I paid for something I did not get. I am told that it is impossible because the ball has been consumed and that the error is human! After a good discussion, they agreed to reimburse us $ 7 for the missing confetti. Hey thank you! (Original) Pour faire une histoire courte; j'ai acheté un ballon de 36po à 65$ pour le party de Gender Reveal à ma meilleure amie. On a demandé à ce qui ai des confettis ET des petits ballons à l'intérieur, 6 pour être plus exact. Au moment opportun, aucun confettis ne sort de là, 3-4 ballons à peine. Mettons que l'effet surprise fut assez ordinaire pour 65$. Je demande à me faire rembourser une partie de la facture, parce que j'ai payé pour quelque chose que j'ai pas eu. On me dit que c'est impossible parce que le ballon a été consommé et que l'erreur est humaine! Après une bonne discussion, ils ont accepté de nous rembourser 7$ pour les confettis manquants. Hey merci!
(Translated) Very good selection. (Original) Très bonne sélection.
Great staff and awesome products for everything you'd need for an awesome party
(Translated) The choice for ALL the parties you want to organize is breathtaking! Unique in Quebec! (Original) C'est époustouflant le choix pour TOUTES les fêtes que vous voulez organiser ! Unique à Québec!
(Translated) The girls are great at this place continue your very very good work (Original) Les fille sont formidables à cet endroit continuer votre très très bon travail
(Translated) Great variety of products for every occasion. Overall fair prices, but worth checking competitor prices for common products. However, the service could be improved, especially with regard to refunds. We agree to reimburse all possible food in grocery stores, but their store does not reimburse Halloween candy, even if we try to bring them back the next day. (Original) Belle diversité de produits pour chaque occasion. Prix corrects dans l'ensemble, mais ça vaut la peine de vérifier les prix de la concurrence pour les produits communs. Toutefois, le service pourrait être amélioré, surtout par rapport aux remboursements. On accepte de rembourser tous les aliments possibles dans les épiceries, mais leur boutique ne rembourse pas les bonbons d'Halloween, même si on tente de les rapporter dès le lendemain.
(Translated) Only an hour and a half left to fill 2 helium balloons. Completely inefficient and extremely slow employees with no sense of priority and unprofessional. Example: an employee decided to sweep the floor when there are customers waiting, he could have served a customer instead of sweeping and chatting with another employee who decided to pick up things and bags and clean the place of serve a customer !! 2 other employees who took their maximum time with each customer and extremely slow in a way that the waiting line did not budge. Really it was a bad experience in a store run by amateurs. (Original) Plus qu'une heure et demi pour remplir 2 balloons en hélium. Employés complètement inefficace et extrêmement lents avec aucune sens de priorité et non-professionnel. Exemple: un employé a décidé de balayer le plancher quand il ya des clients qui attendait, il aurait pu servir un client a la place de balayer et jaser avec une autre employée qui décidé de ramasser des choses et des sacs et faire le ménage aulieu de servir un client!! 2 autres employées qui prenaient leur temps au maximum avec chaque client et extrêmement lent d'une façon que la fil d'attente ne bouge pas. Vraiment c'était une mauvaise expérience dans un magasin géré par des amateurs.
(Translated) Very bad service at the counter of the birthday ballounes. Very scornful man! I would not stay there again. (Original) Très mauvais service au comptoir des ballounes d'anniversaire. Homme très méprisant! Je n'y retournerais pas.
Best service I have ever seen at a party expert and great employees
Very expensive, other places in the area are more reasonable. Management very rude.
(Translated) Great place very creative (Original) Super endroit très créatifs
(Translated) I'm addicted (Original) Je suis addic
they deserve less then one star, I asked for something she answer me I don’t know, I said send me someone knows, she put her feet on the item she said this one
(Translated) Store half empty of stock (Original) Magasin à moitié vide de stock
(Translated) There is something for everyone to party, do not forget our reusable bag. (Original) Il y a de tous pour faire la fête, ne pas oublier nos sac réutilisable.
(Translated) we bought christmas ball balloons wow wow the service of Sarah and all her team really appreciate if all the stores offered the same service Thank you all (Original) nous avons achetés des ballons en boule de noel wow wow le service de Sarah et de toute son equipe vraiment apprécier si tout les magasins offraient le meme service Merci a tous
(Translated) Bad inventory with internet (Original) Mauvais inventaire avec internet
(Translated) A lot of choices (Original) Beaucoup de choix
(Translated) 10 minutes to wait at the cash register to be able to pay nobody at the cash register and employ him who noticed me did nothing for a person to come to the cash register???? (Original) 10 minute a attendre a la caisse pour pouvoire payer personne a la caisse et lemployer qui ma remarqué a rien fait pour qu'une personne vienne a la caisse????
(Translated) Ordinary service. We are told that they do not have the product and we found it ourselves! (Original) Service ordinaire. On nous dit qu'ils n'ont pas le produit et on l'a trouvé nous même!
(Translated) Excellent service, I went there to buy a Halloween costume and while I was looking for an employee came to help me and took the time to show me the choices He then found the model I wanted in the warehouse . Thank you (Original) Excellent service, j’y suis aller pour acheter un costume d’halloween et pendant que je cherchais un employé est venu m’aider et a prit le temps de me montrer les choix Il a ensuite trouver le modèle que je voulais dans l’entrepôt. Merci
(Translated) Super store where we find everything for your receptions, verrines, plates, balloons, costumes, there is something for everyone (Original) Super magasin où on trouve tout pour vos receptions, verrines, assiettes ,ballons, costumes, il y en a pour tous les goûts
One of the employees that wears glasses and has long brown hair is absolutely disrespectful we were on our way to the cashier when she started yelling at us to leave the store basically kicking us out
(Translated) expensive (Original) cher
friendlu staff that are.helpful and they have a good variety
Poor customer service. Workers just stare at me without asking if I needed service. I know they'e making balloons, but at least acknowledge me to do my balloons (which I paid for and holding in my hand) and maybe take them. Young girls not happy working. So slow in making the balloons. Took so long for a walk in. Never again to come back.
(Translated) Beautiful discovery. Really a lot of choice !! And we served well. (Original) Belle découverte. Vraiment énormément de choix !! Et on y est bien servi.
(Translated) I found some decoration for Ramadan (Original) J'y ai trouvé de la décoration pour ramadan
(Translated) We really find everything (Original) On trouve vraiment de tout
(Translated) I was in a bit of trouble, and I needed some balls quickly. I called and Vanessa, the assistant manager immediately helped me. It took a huge weight off my shoulders. I highly recommend ! (Original) J'étais un peu mal pris, et j'avais besoin de ballons rapidement. J'ai appelé et Vanessa, la gérante adjointe m'a immédiatement aidé. Cela m'a enlevé un immense poids de sur les épaules. Je recommande fortement !
(Translated) I found everything I was looking for for my boy's party theme and more! (Original) J'ai trouvé tout ce que je cherchais pour le thème de fête à mon garçon et même plus!
(Translated) Impeccable service! The bunches of balloons remained inflated and in good condition for 1 week. Thank you for having "pimped" my bouquets to thank the speakers of my school! (Original) Service impeccable! Les bouquets de ballons sont restés gonflés et en bon état pendant1 semaine. Merci d'avoir "pimpés" mes bouquets pour remercier les intervenants de mon école!
(Translated) Good service, I found everything at the right price with courteous and smiling service (Original) Bon service, j'ai tout trouver a prix correct avec un service courtois et souriant
Super helpful
Great experience, got things for baby gander party
Awful experience. Their online inventory indicates stock is available, arrive in store after an hour drive and nothings available because of Halloween. Would be great if the website was updated :) Service isn’t too friendly either
(Translated) Halloween decorations are more expensive here than at spirit halloween and I'm not talking about $ 10 or $ 15 but $ 100 to $ 200 for animatronics (animated character 6 to 7 feet tall). (Original) Les décorations d'halloween son plus cher ici que chez spirit halloween et je parle pas de 10$ ou 15$ mais de 100$ a 200$ pour les animatronique (personnage animé de 6 a 7 pied de haut).