We offer you all the reviews of real people who used the services of Real Canadian Superstore (Costumes) in the territory close to Campbell River (Canada).
Currently this firm has a score of 4 stars out of 5 and this rating has been based on 127 reviews.
You may have noticed that it has an average rating is very high, and it is founded on a very high number of opinions, so we can say that the rating is quite accurate. If people have bothered to evaluate when they are pleased with the business, is that it works.
As you know, we don't usually stop to place evaluations when they are good and we usually do it only if we've had a problem or incidence...
This Costumes is included in the category of Grocery store.
I use the Click and Collect and have had the best service, they have shopped exactly how I have requested in the notes and always are friendly to me when I pick up. Highly recommend this store and the service
Watch out for tricky pricing....but otherwise a big grocery store, staff is friendly and helpful.
Good, its food
Really good prices. Big bakery n meat department
Best grocery store in town. Price match. Better selection of ethnic products. A one stop shop.
The bakery made hotdogs buns are nasty. Horrible horrible and only half cooked.
Great place for fresh and items at reasonable price
I prefer to do most of my grocery shopping at this store in Midland. It has the widest selection with usually competitive prices. They do pricematch if you find a better price elsewhere. Aside from the usual at a grocery store they have a fresh made sushi bar, prepared meals, fresh seafood and butcher, housewares, pharmacy, large organic section, clothing, beer and wine, cooking classes, decorate your own tableware, some electronics and a mobile carrier stand. Things that could be better: I find the produce is not always the freshest, it can be difficult to find some items, their ethnic selections are limited and the aisles are often crowded (both with displays and with people).
Love click and collect.
Typical Superstore, not the best Asian selection but overall ok.
Store is well stocked and has a great layout. The staff is friendly.
If the fresh produce isn't completely out of stock it's usually rotting on the shelves. If you're looking for a deal on meat go here, but don't expect quality. If you're looking for ingredients for an exotic dish however, they have you covered. Most of the the other stores in town are so white washed it becomes a task finding something more than just one brand of hoisin or a bottle of mirin. The only reason this store gets 2 stars is because of their diversity in selection.
It's really expensive and the food is no better than a no-frills or other value brand
Good grocery store. Produce is always fresh.
Great shopping, lots of variety, in and out possible. Cashiers sometime lacking
Cheapest grocery around with the best points program I've used.
Good variety, easy to navigate, quick cashiers.
Great variety of products and good prices. Staff is also helpful.
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WENT IN 6 TIMES FOR SALE ITEM NOT IN SAW THE BUTCHER BRINGING OUT THE STEAKS SAID NOT THE SALE SO ASKED FOR THE MANAGER HE SAID THEY DIDNT ORDER ENOUGH HELLOOOO AGAIN I WASTE SO MUCH MONEY ON GAS FOR A SALE ITEM NOT ANYMORE MY FRIENDS WERE VERY DISAPPOINTED AS WELL AS THE STEAKS WERE FOR A BDAY PARTY TONIGHT I DIDNT COME THROUGH WITH THEM OR THE STORE DIDNT WENT ON MONDAY AS WELL ALL OUT OUT TUE AND NOW WED BUT THE NEW ONES NOT ON SALE NEVER AGAIN...PRODUCT LINE NOT GOOD SALES OF HOME ITEMS NOT IN OUR STORE THE MANAGER NOT CUSTOMER SERVICE ORIENTED WILL NOT HELP ONLY EXCUSES
Great store hate how you have to bag your self. I also dont like how you have to pay for bags considering everything im paying for the bags should be well payed for. And on countless occasions iv seen moldy fruits and vegetables get it figured out and do your damn job
Best variety in North Simcoe for grocery products. Good pricing and great staff. Some of the fish products are best purchased on specific days to ensure freshness - ask the staff they will tell you when best days to purchase. Salmon for example is typically on Friday from what I was last told - makes sense as getting ready for weekend. Watch the flyer - and they do price match - and do offer Click and Collect - order online before heading to cottage and pick up all ready for you when you get there!
Good selection! Prices are ok.
Clean and good produce, easy to find things and great prices
It is a very good place for a food store here in Canada because I think it needs a 5 star ⭐⭐⭐⭐⭐
Always a great selection of product, many incentives to earn points using your pc optimum card. As well as many free products when spending the minimum purchase amount.
Good prices. All in one place shopping with pharmacy, housewares, clothing, deli, bakery, butcher, sushi, prepared meals and groceries. Large organic food selection plus a wine store.
#1 Real Canadian merchandise. Support Canadian Local Retailers....
Almost always can find what you are looking for. Good Covid protocols are in place.
Affordable and have a wide selection of more obscyre products, especially in their grocery section.
Probably the best grocery shop in the area, but just expect basic items (e.g. there's no fancy cheese section or anything). The staff are friendly and the prices are competitive. Lots of other services, such as a gym, dry cleaning, optometrist, etc. conveniently on site. If you arrive too early the produce stands may not be fully stocked yet.
Lots of handicap signed people think it's ok to park in the expectant mothers spot, when there are specific signs for a reason. Just as much as you deserve your spot, don't take ours/theirs! *Superstore may need to add more spots for handicap parking/expectant mothers*
Fantastic store
Lineups have gotten progressively longer, and despite trying to push people through automatic tellers its not improving when they have half the tills shut down. Dropped off a prescription at the pharmacy today, was told approximately a 1hr wait. No problem, had other errands. 2.5hrs later it still was not filled. I travel an hour to come into town, and don't have the time to wait additional hours past scheduled times. I will be moving my families prescriptions to another pharmacy, and will gladly pay a little more for my groceries to get some semblance of service and speed.
Great service!
I'm a one-stop-shop kind of person and they have great prices.
I love the very fresh produce and fruit. Very well stocked store with a big variety!! It is my Go To Store!!
A good place to shop. But Asian section always looks empty????
Had good customer service and the food is delicious ????
They need to stock more items, like they were out of 1/3 of the items I went there for. Good prices though!
Love the superstore they have everything you need and alot more
Best place to shop in the valley.
The best ???? ????
They do not water thier plants. The plants are outside in the sun all day, and no one waters them. But they are charging full price in August. Ridiculous
Great supermarket, you find everything you need
Great selections and prices
Big store but feels crowded due to the bad layout. Too busy during the week. Everything is more expensive than what I find in Hamilton. Parking is OK and staff are friendly. Easy self-checkout area. I won't be returning.
Despite the unfortunate and significant(!) loss of many ethnic foods, Superstore remains one of our favourite one stop grocery shops!
Meh. It’s a grocery store.
went in to get insurance for our trailer after the insurance place on hart closed at 5:30. definitely will go back. the lady was very friendly and helped get a lower price than what we anticipated.
Friendly staff and fair prices on most items. Grocery pick up has been hit or miss. Always fix any issues, but there are rare occasions some items are near or even past expiry.
The store is great, good selection of wines and organic food. Pharmacy is horrendous. Poor customer service, slowest pharmacy I have ever seen in my life. We were ask to come back in 30 minutes, it took 50.
Great prices, best selection in town. Would give 5 stars if management would actually listen to customers requests for additional items in the store.
They've got everything and very clean with warm happy ready to help staff
Overall a great place some rude workers but they do have the freshest fruit and veggies
Fully stocked, well priced. Joe Fresh is great!
Picked up some food for a road trip. Good prices & lots of selection.
I deal with Theresa at pc express, Canadian Superstore pickup,and have delivery(Mitch and Skylie,Columbia courier) pick up my orders. Wonderful people, Teresa, is so nice and patient! Wonderful service, get most of what I order, but,they always call to see if they can change something I order.
We do all shopping there, good prices, fresh produce. Wide range of meats and seafood. Convenient drug store in building, drop off prescription shop and pick it up on way out. Excellent deli
Love shopping here....points add up for free groceries...
Lack of stock customer service okay
One the plus side: The store has more selection than most in the area, especially in Organic products and produce. One the negative side: Long lines are the norm in my experience. Sale prices may not be programmed into the cash registers. Watch your items as they go through! I recently had to spend over 30 minutes, two trips to "customer confrontation" and a trip to the huge end of aisle display to get the sign I was told wasn't there!!! All to get refunded $4.00 for some toilet paper that I would not have bought otherwise. Every person I deal with was crabby, condescending and disagreeable, even though the store had clearly made an error.
The products tend to be out of stock sometimes, and it can be rather busy, but it's an awesome place to find deals. They have a fabulous produce section and their bakery is pretty awesome too!
The quality of food is average, the issue is the staff. Not very professional. Would not recommend shopping here, especially with so many other places that offer great customer experiences.
Excellent store. Best staff anywhere. Only real grocery store in Midland. Others are dirty, overpriced and not nearly as courteous to customers.
Its super store... its clean most stuff is in stock unlike its neighbor across the parking lot
Got what I needed, and the service was quick and friendly.
Great place love it since mcsushi closed only place u can grab some it’s fresh in the morning doesn’t have a Electronic section anymore
Clean, great prices on everything there. Staff are very nice too and willing to wait to change an item. 10/10
Awesome customer service
Poor quality vegetables, some staff are ok but over all poor customer service ,farmacy is worse they always make you go back and very bad customer service,,, over all no respect for customers,,,,,
Lousy layout and low payed staff.
Can get busy in the summer months but usually reliable for most products.
Just got gas and all was fine. Saw some big trailers pulling in and thought they may hit their roofs but nope they cleared it
Clean bright store lots of cash lanes open never a wait..great cashiers Hailee Standen is exceptionally nice.professional and personable
Great place to shop and always an excellent selection. Just be sure to know your prices for products.
Friendly staff, great selection. Buy you phones here. . . Knowledgable, patient and helpful in getting your device plan set up. Highly recommend them.
I shop here ALOT!!! It is really busy, and find great deals when I shop here. This is the only Superstore in town, many people from out of town come here and their parking lot is always full. Store is clean, organized and full with stock. …
Legy staff in back reciving side, 2 guy doing unloading my load they just playing ,that lady just standing there.
Great selection. Okay prices for buying bulk. A lot of people though.
Clean, bright and helpful staff...and I was able to pay for some items in the store at a clothes service desk and not wait in line to pay on exit.
Usually a great place to shop, always low prices. Sometimes lack the sale items I need.
They now have an "Organic" isle just past the produce area. Gas is cheaper and you get in store credits as well. Usually no lineups to pay and leave, with some self serve checkouts as well.
PC brand is very good
Great prices, not too busy
I witnessed the most disgusting dressdown of a fellow employee by the bandana wearing lady in the deli. And in the middle of me trying to order from her. I wanted to drop my order. I feel sorry for the other employees having to work with a toxic employee like that.
The patrons can't effectively practice distantiation but that's not the establishment's fault. The store has the city's lowest price on heavy cream, at $7.18 for 2 liters. The staff are pretty simpatico (though who isn't in Canada?).
Helpful staff and wide selection of products. Produce isn't the best quality but otherwise good deals
Staff aren't keeping social distance in aisles. The instacart shopper repeatedly came within a foot or so of me to grab items.
I really like this store. Some prices are the best you will find in the area. Like rice milk. The little sushi bar in the back is great! Large selection of meats, well large selection of everything here. Lots of cashier's over the busy times as well. Never have too long of a wait to get out. Add to that online shopping and it provides a little bit for everyone.
Clean, friendly staff. Amazing Deals. Helpful staff.
Just moved here from Barrie. This store is clean and impressive. Looking forward to shopping here!
Great service experience
Helpful & knowlegable staff, clean place, good layout, awesome prices!!!
Great place but staff were rude
Found what I was looking for and cashed out quickly.
Always find what I'm looking for
Can't say anything bad about Superstore. They have a massive selection, their prices are always good and usually cheaper than anywhere else, the deli staff is always helpful, and sale prices are great. Costco has larger quantities and Save-On has some specifics, but Superstore has selection, bulk, and just lots of everything you could want. Great supermarket!
Prices are pretty good here and the quality is pretty good too. The downsides of the place I find are its customer service and the fact it's really busy almost all the time except late evenings.
Prices are generally good. Big selection. Good if you need volume items. Walmart can beat on meat and vegetables but their selection is less.
Good selection, bakery staff very friendly and knowledgeable
We always shop here because they have the best prices but the staff are straight up miserable. We always try to avoid Krista because she is so rude but today she was the only till open and we had $400 worth of groceries to put through. I asked her a question about the deli hours and she was very short, sighed heavily, rolled her eyes, no eye contact. Finally I pointed out that she must hate her job, she said nothing handed me the receipt and we packed our items while the next one's came through, really brought down our mood.
Always busy but has upscale items and good variety that can't be found anywhere else in Midland or Penetang.
Engine oil and cookies.... usually in the same aisle
I don't know why I go back. Every 6 months I forget how bad they are.
They haven't had the good Louisiana hot sauce for 5 months.
It's a great place to shop for certain items And sometimes they have great deals on select items and products
Very unhelpful disoriented sending us to different aisle's then trying to avoid us.
Love shopping there so much selection!
They have everything that you want
The store is clean, the staff friendly, pricing is pretty good. Not my favorite place to shop though, as there are always too many people in the store for my comfort.
Staff are friendly, shelves are full, produce is good....not the cheapest.
Good variety
Very upset about the signage. All the signs were still up under all the products for black Friday events. When going to the till to pay they informed me the signs were old, and they would not Honor tbe price!!
Good place to shop as a parent. Good deals and good clothes. Security really needs to lay off a bit. Ive stopped shopping here since they got security, as the first time I went in with the guard at the door she swore at me in front of my 4 year old son when I did not use sanitizer on his hands. Not understanding he has a skin condition so he has his own bottle thats safe for him to use.
It's a great place to shop for certain items And sometimes they have great deals on select items and products
Consistently excellent pick up service!
It was great
Nice store and friendly.
Good selection of fresh produce and fish options.
It's a good Superstore. Selection is good, staff are friendly, produce is nice and fresh, and the parking lot is large.
Lots of variety prices ok
Love that all the checkouts are open 10-6 on Sat and Sun
While this far up north, best place to grocery shop
Great selection; Joe Fresh; fresh food make a great store buy you pay for the options
Nice shopping center with lots to offer
Always a good place to shop
Almost as good as Costco... Almost... The store is 99% clean and the staff are friendly. great facilities, and awesome products! Customer service is super nice, and returning things is easy-breezy.
This store has met the requirements of a pandemic very poorly. Behind on sanitation. Staff who bully their customers. Truly I only go there now when something I need is on for a really good sale. Steeling myself for the attitude and ignorance of their cashiers ????????
Don't shop here as much too many people
Nice
Best grocery selection in the area. Fresh produce at competitive prices
Pretty good Superstore overall.
I shop in this location every week (sometimes on multiple days) but Monday was almost enough to make me switch stores. It was due to at LEAST 6 people not wearing masks. When I mentioned it to store staff, they immediately made an announcement but still allowed those people to go through the check out. We are so close to the finish line. Come on folks, just soldier on and we will get there.
Great store to shop at. Love the $1 fresh bread that's always available. It's also great as I collect PC points.
Big grocery store that offers a great variety and one stop shop
The best store in town.
I liked shopping here, untill the other day after making a purchase at pharmacy I was stopped at exit and accused of shoplifting. I was understanding of his error and compliant but was still treated rudely " Open your bag, your under arrest btw" when I was in the process already.
Clean, friendly, and great produce.
very nice store! prices are a little high though worth the trip.
Store well stocked and the checkers polite and friendly
Mandatory Mask. Very bright inside, not crowded.
Favorite place to shop when in Prince George. Cheaper than Save on foods. Great staff.
Great selection but pricey compared to some of the other grocery stores in the area.
I can find nearly all the stuff that I want. Numerous cash counters, so we don't have to wait usually
Blah......it's a grocery store
Accessible to me as a quadriplegic. Friendly staff and good products. Able to shop easily. The power carts for elderly and disabled are great!
This place is amazing thumps up ???? Hard working people give a big hell yeah Lol all things I need is there and been there the tuff times bring us through …
Great grocery store and more. Prices are not too high. Large selection too.
Amazing store!! Great prices, very clean too.
This place has it all. It is huge and has everything including things you never heard of Few things are cheaper acrossed the way but hard to compeat with them Meats way better here Bakery needs some jazz
I used PCExpress for the first time. I don't recommend it. They literally threw my groceries in my trailer, half the groceries were not even bagged, everything was thrown loose in the trailer, disorganized with heavy items on top of softer ones like bananas and chips. They selected the worst possible mushrooms on my behalf, and although they're supposed to check with the customer before substituting, they never bothered calling or texting me to check with me when they substituted my ordered Ketchup chips with BBQ instead and regular chips with dill pickle chips (both flavors none in my family likes). And they substituted my 16kg dog food bag for 2 7.2kg and charged me the full price of both bags which is $6 more expensive than the bigger bag and has only 14.4kg instead of 16kg. I am also missing one lasagna completely although they charged me for 2. And the kid who came to load my groceries was absolutely rude and utterly disrespectful. Finally, they gave me a 3-month free PCinsiders coupon that expired over a month ago. Then I waited over half an hour to get someone on the phone who didnt care about "my troubles" and got an $18 voucher in an email, for the missing item and price difference with dog food. Very disappointed, doesn't begin to describe it.
Nice and neat but asile identification lists omit some important items ie tea and coffee for an example are no whete to see
Prices are higher than competitors. They don't disinfect transaction machines or anything after customer leaves. Always rushing customers thru the till. Young staff aren't problem or question solvers or don't even suggest to get someone to help with solving.
I was happy with Dakota's service they fixed my phone just right I'm a happy man
Expensive but great quality and very friendly staff.
Cranbrook Superstore ranks as one of the best out there. Consistently fresh & well stocked produce. The in store bakery makes the best tasting French bread. Clean and well maintained washrooms. Convenient gas bar too!
I'm so glad they appreciate and honour me as a healthcare workers. Provide selection is usually quote expanse and clean.
This location is well maintained. Clean, tidy, bright atmosphere, fresh produce and well rotated product.
Can't afford the prices and quality is low too
There is a wheelchair accessible parking spots as well as expected mothers and spots to pick up your food if you delivered it online. The parking lot in entrance is pretty busy high traffic so be careful and take your time. The entranceway …
It's a fair size for Cranbrook
Really nice service and funny employees
I love their selection, and the fact that their checkout lines are never long because all tills are open!
Well stocked, great staff and safe!!
Best to buy your groceries.
Overpriced and always very busy
Even when bustling with customers there seems to be plenty of space. Always enjoy the everything in 1 place
Love the selection here for reasonable prices.
Prices not to high and good quality goods
Fresh vegetables and a good selection of Joe fresh clothing for simple cheap stuff you would need.
A Great shopping experience with a wide variety of products from cellphones to grocery to tv's and small appliances ????????????????????????
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2020-12-09 update OUCH! When eveeything is painted battleship gray it's hard to see the staircase... a bit of yellow paint would help. 2020-11-30 update Store not enforcing new mask requirements covering nose and mouth and permitting customers to wear clear face shields. Staff very helpful in showing you where the item is your looking for.... one issue for people who have disabilities, it's difficult to get a cart and return it due to having to put looney in the carts... as a comparison Courtenay Superstore has disabled the deposit system during Covid 19.
Good location which you can find good deals of you look, the parking lot sucks and is always busy, so as long as you have a good eye you can usually play frogger from your car to the entrance
Shopped for my sisters birthday ???? got some nice cards, Black Forest cake, and as a gift something that could grow with her a beautiful multi plant. She loved it! Thanks Real Canadian Superstore.
Purchased fuel. Not the greatest location when pulling a trailer. Competitive prices on fuel.
I went to Superstore to change my phone plan from Bell, to Shaw. I switched my Bell Cell phone accounts from Bell over to Shaw. I had no complaints about Bell, just the fact that I am now saving $150/month on my combined Cell phone, Internet and Television accounts across 2 provinces is a Big plus for me. The costs associated with moving for AB to B.C. are far greater than most people would imagine. The people at the Cell phone store inside Superstore were very pleasant and quite helpful in helping me to navigate the loose ends of combining accounts and transitioning me into having all my data accounts consolidated under 1 provider, which is Shaw. I am traveling fro province to province by car, air and truck and motor home; The # 1 dilemma and what turned out to be the a problem of the highest priority is "Staying connected to data" while zigzagging across provinces, motels, hotels, RV Parks and airports. I have to say that I am already so happy with the seamless streaming of data on my travels via the Shaw go platform. The connectivity for Shaw is the same as it was on Bell, only better because of the shaw go. I am very pleased with my new provider, and the savings are a big giant + for me at a time when costs are mounting.
Great customer service and products
Very large store with difficulty finding what you are looking for.
It's Lablaws. As expected.
Just went into this store today. Walked in, turned around and walked right out. There were way too many people way to close to each other. No social distancing at the cash. No social distancing from the staff or other customers. I watched as one woman handed a loonie to another in exchange for her cart. I watched as another customer handles half a dozen apples before changing her mind and walking away. Went to the No Frills in town. They are limiting the number of customers in the store, wiping down shopping carts and working very hard to make sure people stay a respectable distance from each other. Stay away from the Supercenter if you can. It's a disaster just waiting to happen.
You can find some international items such as philipino, indian spices
This place has everything! Nice,clean place! Very friendly staff!
Reminds me of a cross between a Costco (US) mad a Safeway. Decent selection and prices on groceries. Staff were nice.
It's ok, prices seem average/a little pricey.
They har everything i needed!
My favorite grocery store of all time. Great produce and meat options, especially for organic eaters! I love that presidents choice is available here, and that there is still a great selection unlike other grocers that carry PC. Nice store, good selection, price matching, and a great ready-to-eat and deli counter. Wheelchair accessible and they offer online ordering!
By far, my favourite grocery store in Simco County!
Has everything, not long wait times, not really expensive.
I never remember my loonie for the stupid cart. Then I have to find someone who will offer change. Doubt this store is losing 10 carts a month to justify this hassle. I just want to spend my money there - I HATE having to have change because they don't trust their customers. From now on FOODLAND gets my business. Oh - and if you end up with a mini cart by mistake and go return it in the parking lot - you won't get your loonie back unless you find another mini to marry it to. What a pain.
Love how clean it is and how well stocked it is.
Fresh selection of fruits and vegetables and the store is always stock with everything you need
Great store in a great location very welcoming.
Pg is awesome the shopping hours are great
Good produce and other goods at very competitive prices.
Big store well organized
Good store, good prices, clean...
All round nice place to shop.
Great selection. Cold beer. Excellent kabobs at the meat counter. Can't complain
I use the Superstore as our primary grocery store. It's clean and well organized, and it has everything we need.
Disappointed in the size and selection. Not a full size superstore with limited selection noticed in frozed PC products and frozen dinners. Also noticed higher price in basic groceries, higher than the off season. (Brick of butter same price as the 1/4 bricks) This store is a disappointment for locals main store.
Super unorganized and there are people everywhere like lost dogs. Nice deals though.
For a small town, it's the best grocery store to shop at in Midland since it has a great variety of groceries to choose from.
Ever since the updated points system was overhauled....just didnt feel the same. I dunno why but I dont shop here much anymore prices seem to have arisen a bit here and there and if you are not careful at what u are getting you will notice it at the till....a year ago i would have given this a 4 maybe 5 star but again things change not for the better I guess this time
Great prices, huge selection of pizza and ice cream!
Everything you could want / need.
Massive store caters for 80÷ of our needs , like the layout and staff are friendly
Reasonably priced for certain items. I love how they have clothing, household items, food and baby section
Lots of variety. Fresh fruit,veggies,in-store made fresh sushi,pizza,deli and helpful staff.
Always a great shopping experience
I always do the click and collect and I love it. The staff are always super friendly and are great about contacting me for substitutions to my items. Once there was a mix up and they were apologetic and quickly fixed the mishap and I walked away more than happy. I highly recommend the program to every one! Saves me time for a couple bucks and in this cold weather waiting in a nice warm car is the best place to be!
Nice helpful staff
A great store. Good choices in clothing.
Great selection. Easy to find products. Prices are good
It's amazing they have everything here that you need at good prices.
Best grocery store in town! Friendly (and helpful!) staff, great produce, and best deals without having to have a store card!
I do all my grocery shopping here, the points system is awesome and the offers are custom to what you buy frequently.
Lots to choose from and good prices
Lots of food choices and different brands. Great prices and the points program is great
Always know that the tills will be open. Usually quite busy but its never a long wait.
Usually good selection of products and friendly, helpful staff.
They have a great selection of.fruit and veggies and organic items
Huge selection of food and great selection of items for home. Friendly service.
Pharmacy isle always smells like raw meat
A fully stocked grocery store as one would expect it. I live in Barrie and will travel to Midland to do my groceries, a 45 minute commute...that's how much I like the place.
Nice Big Clean store. I like shopping there when I am in Midland
Store is always clean. Staff is friendly and helpful. Restocking issues during peak periods.
Very clean ! Very organized~ need a coin for the shopping cart tho
Always a great shopping experience for me since they renovated.
Secret shoppers security is a joke call police for no reason and accuse of theft on anyone
Online ordering is a great service, good online ordering system
Love this store nice and bright, good prices, and don't forget the points!
Curbside pick up - real life saver.
Great variety, fresh food, but the sushi chef speaks very little English and was little help picking out a selection for my son.
My doctors office is located upstairs. It is handy if I have to go shopping. Staff is friendly.
More expensive than other grocery stores but better selection and more services too.
From Fresh veggies to cold beer you can find it all here
The deli is painfully understaffed.
Waited almost 10 minutes to cash out but otherwise great selection
Great service, lots of variety and oftentimes you find great deals
Excellent store that i can walk to from my house!
I do like this place but the prices are going up and now it's getting to a point where I to travel to Lethbridge to the wholesale company to buy my groceries a box of chicken was $11 now it's at 18 or $19 I roughly spend about 900 + $a week I know all the staff and are extremely nice. I would like to make a list of other prices and changes but it makes me upset. I do understand about inflation I do know the markets for the different foods. Its just sheer greed and taking advantage of your customers. It's bad if I could drive to Alberta and back and save money just saying. I do like the point system but because of the price is always going up I really don't save any money my bean counters keep track of the profit and loss of this company point system when I'm buying food towards what I'm saving I really don't save anyting it looks good but that's it. I'd be better I better be getting fresh fruit and vegetables and for the prices that I'm paying you better roll out the red carpet, on the up swing safway is still the most expensive so I guess I give you more star Happy shopping everyone
Not a fan of 'multi buy' discounts as that discriminates against single people, seniors, and the less fortunate. However, that's not a decision made at the local level. This store is generally in good clean order and is generally my go-to grocery store thanks to their price matching policy and product selection.
Can find what you need, wish there was a larger selection of organic food but its very doable with what they have.
They usually have a meat special and price ranges for everyone. Also sushi bar and beer isle. They even have a toy section for kids. Its like Walmart but better and they have more cashiers on. Perfect!!!
Canadian, first reason I shop here. I try to buy Canadian made and I start in this store. Always clean, great staff, priced competitively and good selection.
Clean and well kept. Good value with PC points program. The store has a Mobil Gas bar recently converted from PC gas bar.
Better then wallmart!
Usually has everything that I need, even healthy alternatives aisles.
Wish they have more south asian foods and spices.
Excellent place to shop for great deals
Found it very difficult to find PC Extra Old Cheese, as they have cheese in the deli section where I couldn't locate it. I asked someone who works there for help, and was sent to the dairy section, where I couldn't find any of the cheese. I asked someone else who was working closer to the dairy section, who sent me down an isle, where I finally located it. Also, I was unable to locate the electronics in the RCSS. Other RCSS stores have been laid out in a way that I had little to no trouble finding the items that they carried. So all-in-all, I wasn't very impressed with this location, including the initial directions I was provided by staff while I was there.
Much nicer store than our local store in Courtenay.
WENT TO BUY SOME GROCERIES FOR THE COTTAGE THAT WE WERE STAYING AT AND I MUST SAY THE SERVICE WAS GREAT AND SECONDLY, THE GROCERIES WERE CHEAPER THAN IN SOUTHERN ONTARIO. BOUGHT A CASE OF 24 WATERS FOR 2 BUCKS!!!
Good superstore fresh produce, well stocked shelves.Smaller clothing selection than most selections, but way better than Walmart.Lots of parking, good seasonal selections.Good sized Pharmacy.
Reasonable price and easy to locate products
Store has a lot of selections for every department.
Great selection, well lit... bring a looney for the grocery cart
I do most of my grocery shopping here. Good brands. Good prices on most things. Nice natural foods section. Some produce is digusting at times and left on display for a long time after it is no longer fit for sale. Some of the deli staff clearly don't like their jobs and treat customers poorly if not ignoring them altogether.
Very, uncomfortable place to shop as they follow and watch your every move. Security ( treating their honest, loyal customers like potential shoplifters) making you feel like you've done something wrong.
Poor selection for women's clothing, but otherwise an excellent superstore. I've had a great experience in their mobile shop as well.
Kinda busy but was very good service thx
I love this place.
Nice selection. Ample parking. Reasonable pricing.
I usually shop at walmart but there are somethings i cant get there so i have to go to superstore. Its ok but lots of expensive things. Clean bright friendly just expensive
Nice place to do shopping
Grocery store where you can earn points
Overall good prices, would have given 5 stars, but was over charged for an item.
Good prices, good selection, lots of cashiers working
Clean and well stocked, has a bit of everything you need. Well stocked vegetarian sections.
I love that they have a health food section and a wide range of produce.
Al from the pharmacy is my hero
Great place
Great selection of foods and very helpful friendly staff.
Great produce area, pastries, huge healthy for you section, friendly staff. The store is bright and clean and easy to navigate . . just avoid the Koodo Kiosk (attitudes, lies and excuses)
Not that good and over priced
All great. Variety, food, staff ????
Very busy store during the normal rush hours. Mandatory mask wearing. Prices are a bit higher then other stores. Always clean and has a wide variety of goods!
Low prices, huge selection
Good selection and pricing but the staff at the self check out are clueless, I’ve witness people not scanning things almost every time I’ve been through. The parking lot is so trashed items fall out of the cart from the bumps.
Typical grocery store. But the points system is awesome. Saved me a few time when money was tight
This is not just another real superstore. The staff here is very helpful and they take their time to assist people in every way possible. The also have a halal selection of meat products so that's great. The lines in the checkouts also move very quickly. I love shopping here. The only issue I have would be that they close too early and do not stay open into the early hours of the morning.
Great store
Very small asile and the biggest section that they have is the beer and wine section feels like a waste of space since the beer store is right down the road.
Great selection of food and spices, sauces ect... Quality food and great deals.
good place to shop. cheap
Disappointed
When getting my cart from the sanitized area there was a grocery list left in the cart so I cleaned it with whatever cleaner they had sitting there, but kind of unsettling during a pandemic.
Great selection but really big!
Would 5 star but I hate the dang carts that need a loonie to take one! Lol other than that's and we'd be great
Extremely small international section which was a bit disappointing
Good supermarket
Never had a single issue from here. Everyone has been polite and respectful for the last 3 years I have been shopping there
Cheapest prices best selection shopping bonanza
Good quality fast in and out reasonable prices
Very good superstore
The pharmacy could use work. Plenty of selection. Great prices.
Lots of selection at good prices.
It's affordable
Very hard to find an employee to help my disabled mother. Cashiers were nice however they didn't seem to follow their own policies as far as check out routines which made it confusing for the customers.
One of the nicest places in town
Great service, Staff member Michelle (S) even helped me out to the car with my purchases. That's the difference when I come to a small town. Wonderful
Clean
Make sure you are not loonieless or you will not be able to get a shopping cart. Left arm is now longer than my right from carrying an overloaded shopping basket.
Great selection. Staff is ok.
It was a great experience. I got a free gift.
Everything in store. The only negative are the roasts. Poor selection and roasts tend to be tough
Grocery shopping like a mother. Hate that the minimum purchase went up for the free gift from 250 to 300. Basically hate grocery shopping but I've got it down to a science.
Good parking happy staff great food and good pricing.
(Translated) MAGA2020 (Original) MAGA2020
Very nice store with lots of variety. The staff I are very Friendly.
Huge...
One of the better superstores I have been to. clean , stocked shelves, friendly staff, if you are driving through a great place to restock
Can find what we're looking for 99%of the time. Wide selection of foods.
Service price & value
Decent sales dont usually have to wait in line to check out friendly staff
Went in to upgrade my cellphone plan and get new phones they were very helpful and knowledgeable
Clean facility. Broad selection. Friendly staff.
Very clean, great variety. Average prices. Usually good sales, best meat
tough to give a glowing review during covid-19 but the place ran like a well oiled machine. I found it clean, good prices, excellent sellection, just busy but we already know that right. woop-woop
Best grocery store in Cranbrook.
I got caught shoplifting at this place when I was down in the bad part of my lwfe
Good food, fresh, and overall the store is very clean.
Very nice store. Staff make the store.
Great savings best prices in town
Best prices in town.
Always have a great selection of product.
Good save
This place is nice, but so expensive.
Mini watermelon. Not sweet..avoid. Otherwise fruit and veggies fresh
Like most other RCSS, too big for some, lots of choices for others. Lots of parking, good checkouts.
Superstore. The same across Canada. Good food, reasonable prices
Great selection tion and prices
It's a huge Canadian grocery and home essentials store chain. They also promote Simpli Financial Services in this facility. A good place better than WalMart to go for daily essentials including cell phone plans. Has washrooms, wheelchair …
Good place to shop...Can get a variety of things..from A to Z... Update..it was a good experience.. Staff Janet on cash good job...
great grocery store. very clean. wished they helped with bagging though
Best produce selection in town! Love the bulk they carry and also has very helpful staff
sushi is wonderful lots of vegan products ny go to place ????
Good choice of products. Friendly service. Quick checkout.
Continuously stock old produce, sometimes expired frozen products, often have the highest prices in town. Not recommended at all.
It's a nice store, usually kept pretty clean and staff are pretty helpful. Click and collect is amazing when you have four kids not to mention a global pandemic. It does have it's downsides like produce not being super fresh, or getting the …
Always love superstore! Awesum! Deals.....shopping ! Just isn't fun like it use to be since prices have gone up everywhere and on everything! Grrr!
It has the food.
I want to like Superstore for the good prices and very good product options. However, I really hate bagging my own groceries.
To many empty shelves, specifically when on sale.... usually gets stocked when sale is over.
Best grocery store in town if you don't mind spending a few extra dollars to accommodate the superior selection and overall cleanliness.
This will be our new grocery store
Good customer service.
Clean and reasonable pricing on most items.
Good prices clean store well stocked
Good selection , decent prices with enough checkouts open to handle the load
Its still stupistore. What else to say. Usually quick in and out
Ray Price's but pop and carbonated beverages seem to usually be out of stock
mean service sucks service
Always a huge selection of just about anything you are looking for. The in-store pre-made meals are usually a fantastic deal when compare to buying all of the ingredients and doing it your self.
They've got a great selection of real Canadian products, highly recommend to a friend family member or a stranger even!
Have a good selection here and it's my go-to store. However lately I've been having to go around a lot about correcting points earned. They do eventually give you the points but no conversation for your hassle
Sure it's good for others but I don't know my way around the store so it takes me forever..also don't appreciate bagging my own groceries when I'm paying 5¢ a bag. Just my opinion but I do expect the worker to do their job. Prefer Save-On where things are laid out so much easier and clerks are always courteous.
Mobile store is the best... Great service and friendly!!!
It is a big store with a good selection
Just about the only Store with the best meat and the best fresh produce unfortunately it also has the highest prices but you pay for what you get.
Nice display but they want you to buy two or more yo get the better price. I only want the one but st the better price.
Great staff. Customer service good as well. You can get almost anything you need in a bind.
Can't find what you're looking for? Ask an employee and they'll gladly help you find it or ask a fellow coworker that works in that department to show you where it is.
Service personnel and variety of foods from which to choose . Lots of parking.
Best produce and meat. A little more pricey but worth it for the freshness of food and cleanliness of store. Nice big store with lots of selection.
Great prices. Get the pc credit card and get tons of free groceries. Click and collects saves Sooo much time
It is the go to store
Friendly, helpful staff. Lots of choice. Super clean.
Too numerous to report. Tired of poor quality US fruits and vegetables, congested in aisle in front of cash, noisy PA system constantly, staff know very little, fresh seafood is rotten needs separate entrance and exit so its not like fish struggling upsteam...l rarely go.
Fresh and frozen halal meat options available.
They keep missing items on my click and collects. I'm still being charged but no items.
Prices are rather high. I am able to get more deals elsewhere. I only shop at the superstore for a few things.
I like grocery shopping here but they're always out of cauliflower and this certain type of ramen I get and that's pretty much my whole diet
Best place ever. Super friendly staff and exceptional SUSHI ????
Clean, quick cashier's, everything in one store
It's a supermarket all right
Variety of foods and it is great place to find anything you can not find in any other store
Good prices on groceries and a decent assortment of household goods. Look out for the awesome sales they have regularly.
My favorite grocery store - sometimes more expensive but the selection is amazing and there are always lots of sales. ????
Good place for our groceries
This place has so much!! Ready made foods,clothing fresh bread and fruit. I will make this place an hibitual stopping place
Walk in clinic is the best one in town hands down, great staff friendly and helpful! Dr are attentive and willing to spend the time with you to help you out.
Love this place always good deals and freash food
horribly run store the manager is not good at his job no accountability worst click and collect ever orders are always wrong items missing staff is very rude .. we no longer shop here.. Update: Haven't shopped here in nearly 7 months: We gave them a chance after 7 months nothing has changed. Rotten Food, Items that expiry the next day (without being asked if that's okay like other locations), Expired Cheese with mould From October 1 (order done today October 12) clearly this continues to be a mismanaged store and Ian Patterson is clearly awful at his job as he still has no concept of how to run a large store. He needs to be fired.
Gotta go here because the wife says so. Cranbrook is the closest one to us.
Have whats needed ..awesome cellphone kiosk
Fresh produce, reasonable prices and friendly service.
Delivery order was delayed 3 times and when it did it arrive it was simply left outside the door in the heat, delivery person couldn't even bother to knock to let me know it was there. Absolutely appalling.
Great price nice setup
Good one
It's been years since I've been to this store and it still is horrible. The pc "express" is not express, you'll wait at least 20 mins in the car. The customer service ladies need a lesson in customer service. Instead of just talking to they're visiting friends. Too ironic that the friends name was Karen. The people on pc express also need a lesson in customer service and listening skills you need to train your people better I'm done with this store and will be using foodland and voila. The red head young woman in the express is downright rude
Good place to shop
Everything I need have in superstore.
Everyday products I buy are not available...non stick foil for one stock often missing
The best game in town in Midland. Great produce and selection. Friendly staff
The points really add up
So disappointed in the decorating of a retirement cake I just picked up too embarrassed to take it into work tomorrow had to take it to another decorator to fix it up
Great products. Store is clean and organized
Great place for groceries and some household items
Had my quickest visit yesterday! Was very disappointed this store was not screening how many people were going in and out and there was WAY too many people in the location, making social distancing impossible. There was 10 people gathered in the self checkout. They had lines on the floor to distance the carts but they were positioned the wrong way, so you had to walk down along side all these people (within a foot) I did call when I got home as I was concerned. I know my call was pointless as the person I spoke with just argued with me like it was a customer complaint. I would never call and complain about any essential store staying open right now for us! Avoid this store until they start to understand the harm they are causing during this time.
Great location! They have everything you could need!
An all around great store. Great customer service. Easy to find products. Clean.
Clean and well kept. Easy to get to and deal with. Breakfast is decent.
Lots of great ethnic foods to choose from. The precooked foods from the deli are awesome. I really like the sushi from here as well. I live super close to this store and do everything here. Insurance, grocery shopping, I charge my EV here …
Shelves are empty of stock most of the time day or night
Easy grocery shop with good prices
Empty shelves
Never feel good shopping here. The entire vibe and employee morale is so low
Generally love this store but recently strawberries are always mouldy and I purchased sliced ham from the deli on Sunday and by Tuesday it was actually green. Just want to mention this so it can be corrected.
Well when there is no other choice I guess this place is good
Variaty
Poor service poorly stocked shelfs.
we don't have a real canadain super store in Barrie and wish we did they have great deals and friendly staff and there sales products are always there thank super store
Really good food products. If Costco is #1 stop, this is #2 stop. Especially for fruits and veggies.
Clean shelf filled.
Open til 11pm. Friendly helpful people. Produce department could be better: Sometimes the price tags don't match(prices for items not displayed/no price for items that are). Yesterday, the ENTIRE bin of mini watermelons were SQUISHY & I could barely find a decent corn cob in the entire bunch(all smashed &/or rotten spots)-granted, the corn IS discounted.
Nice
Was busy which is not unusual. But they had everything I was looking for and more! The prices are not over the top and the staff is so friendly and ready to help you! Love this store for all my grocery needs!
Great selection of produce, lower prices and a very clean environment.
Expensive
Lots of variety, large store, almost need a map
Decent produce selection, good pricing, great seafood selection
My first time in the business. Did not make a purchase (was accompanying a relative). Will return at some future time when visiting Prince George to see how pricing and selection compares to nearby Costco.
Good
Nice clean store, one stop shop
Cashier was great, personally I wished they had price match lanes. Sadly I was behind two price matchers, now I'm thrifty by nature. But there's reasons that stores like RCSS prices are higher, fresh seafood, deli, bakery, readymade foods etc. Stores like these have higher overhead than stores like it's sister No Frills.
Consistently out of products and under stocked
Very clean the staff are very helpful
I used to love grocery shopping here but it has become hard to find the things I'm looking for as many things I need are empty on the shelves by 930am (due to personal shoppers taking it all) Otherwise the store is clean, well lit and laid out. The friendliness of the cashiers depends on who you go to.
Great shopping
Great pricing and usually well staffed to deal with rushes. With a membership they have a perk where you're able to order your groceries online and set a pickup time the following day. Saves so much time with a little planning! Highly recommended
Wide selection of groceries and prepared foods. Great salads. Quality fruit. Competitive pricing.
Variety and quick when all registers are open.
Much improved after recent renovations. Love the new butcher counter.
I don’t go in as I frequently see people not wearing face masks entering and exiting the building. I do, however, use their curbside pick up. I have nothing but good things to say about it. Wait times aren’t usually too bad, the staff are friendly and following Covid precautions very well. I will continue to use this service.
It use to be you could make a list and shop for two weeks and maybe be short one item from your list, now you go in and have three items on your list and they are guaranteed to be out of one. Always always short on stock.
Really Covid conscious! Great selection, great price!
Great service!!! An a fair bit of variety. Decent prices!!!
Good deals... Actually very good deals!! But horrible front end customer service, it seemed as though I was more of a nuisance to the cashier than a customer, all despite my spending of over $400.00....
Fresh cut fruit trays at salad bar at superstore are my favourite ????
Good
One of the many great cottage grocery stores.
I was in tonight about an 90 minutes before close the Thursday before August long weekend. I realize being that late I should expect shortages, but I went in for one thing specifically and they were sold out. I know it's not their fault because they cant control what people buy, but it is still frustrating when I'm in town for the day and have to drive over an hour to get home and they dont have what I needed and cant get it at any stores at home either. Otherwise it was clean and the staff are friendly but they only had 2 tills open and long lines at each. I was going to pay with cash but was uninterested in waiting that long when the self checkout was available
salads and sushi here are yummy
Great place for all things you need
Lots of organics and choices.
Not indian food there
Greatgrocery shopping experience at the Real Canadian Superstore...Wonderful produce .Deli has a great selection .All departnts are very user friendly and easy to find everything on your shopping list. Exceptional parking with ease of entrance and exit .And if you find you need to refuel as your exiting there gas bar is perfaectly situated to address your needs.
Always friendly staff!.. They also always follow covid policies including cleaning grocery belt and distancing in store plus much more!
Fresh produce and courteous service
Great Service!
Just another store
I find this store very well organized. Clean bright and well staffed. The cash out lines do get long but staff are quick and still friendly.
Great store
Excellent Customer Services - while shopping this past Sunday, I lost my watch at the Real Canadian Superstore in Midland, Ontario. I only realized this after I had returned home. I was able to call the next morning and spoke with a very friendly staff by the name of Heather. She even went to the spots in the store that I had shopped...unfortunately, it wasn't to been found...she still took my information and phone number just in case. Later that day, Heather called me and asked me to describe the watch...and much to my surprise it was found in the parking lot...a little bent out of shape but still working! I was so happy and thankful that it was found! I'd like to take this opportunity to thank Heather and all of your employees for great customer service and working during these difficult times! Many thanks! :-)
its literally a store with a lot of stuff to buy inside of it. parking is good lots of it
Their fresh corn is disgusting. Tassels are rotting, need to go to a roadside stand to get fresh corn
Friendly helpful staff Clean organized well lit Fresh produce Great meat selection
Great discount fruit place
Good selection of President's Choice ducts. Comfortable layout and surroundings.
I shop here for all the things that I can't seem to find elsewhere!! The things I look for are always a better price here!!
Dirty, the Pharmacy is extremely slow they told me to back in 1 hour it was 3 waiting and my daughter waiting in the car after surgery they tell you very polite to wait 15 minutes on the side there but 15 minutes means 32 hrs more. People don't respect social distance a mess of store
Friendly, helpful staff, even if the prices aren't the lowest
So disappointed. Moved from Barrie area. This is not what I expected. Does not compare to what you may be used to coming here from Barrie, or Collingwood. Had hopes of obtaining the same quality and variety I get at any other Zehrs or Loblaw store. Obviously not here. Produce is not fresh - found mouldy items and slimy items on the shelves. Meat is disappointing as well - Bakery? Forget it - Nothing here that I regularly purchase - If you are purchasing a higher brand of items you will not find it here. The quality is just not available here.
Good deals
This store is full of all good things clean and staff super friendly ????love the midland suoer store
They have some good deals
Well laid out store. Lots of variety. Great cashiers!
Prices are higher but great selection
A mask policy widely followed by none. Why have it if even the staff disregard it! Other than that it's your typical superstore
Good price and friendly
Very clean with great products.
The best in the area. Best variety, best quality and customer service. Okay not the lowest pricing, but they do price match! Check them out... and a Canadian company.. which is something to keep in mind.
You need to be sure you have a Ioonie on you. or else you have to wait in line to get one just to use the cart. slightly more expensive than Sobey's, but has decent produce.
I do not own a greenhouse gas emitting gas guzzler powered by dirty sands.
Produce is always subpar but the deli and bakery are great. Prices are some of the best in town. Some cashiers are amazing, others make it obvious they'd rather not be working (can I blame them? Definitely not. Soulless job with bad pay, and irate customers on the reg). Over all decent enough to shop at.
Great place, always busy but good
They had everything i needed
Nice clean store, friendly helpful staff.
Nice place get all stuff here
Horrible store not a fan of Loblaws at all, have to say there management choices are usually questionable but my gf loves there organic section of stuff that is good for you and full of sugar.
We love shopping here! Great selection and lots of great deals. Awesome customer service experience every single time!
Tops
I have found that the Superstore is by far the busiest Food store in Cranbrook. Even starting out in the morning with full shelves, by mid day it is depleted. Not just from walk in shoppers but Express customers and Bulk orders for restaurants just wipes them out. The way the staff their handle the rush is admirable, But you still get the self important individuals coming in late afternoon or evening complaining their particular food option is out. Then start barking at the staff. Come in earlier or go pay a lot more somewhere else. In this difficult time, Good job Superstore.
Always a terrific store...great staff and selection!
Prices are great, they do their own price matching to other local grocery stores but they will price match if you show them a flyer with a lower price.
Most of the employee's are extremely rude to Instacart workers for no apparent reason. It has gotten to the point where I avoid this store.
The staff is always willing to help or at least find someone who can and the shelves are usually stocked up. Produce could be better would be my only complaint.
One of the best if not "the best" everything store in all of Canada.
Excellent choice for gluten free food!!!
Very busy and they had a good amount of check lanes avaiable.
Got food poisoning from their premade deli food with my kid. Also bought crushed grapes here unknownly. Produce seems to be a hit or miss. Why I will be no longer shopping here.
Like they work hard
We are in Creston and it is to far away.
The store has everything you need (food, pharmacy, clothing, accessible washrooms, medical office, teaching rooms) -- the staff is very helpful and friendly. Includes abundant parking with a gas facility on the property to fuel up on your way out.
You post that masks are mandatory (good for you), however why do we see shoppers wondering around without wearing masks?. Are unmasked shoppers offered masks?
Good selection for cottage country. Cant ask for more
great produce and very friendly staff. Never disappointed with the quality of products.
Good prices but limited selection. Great for staples but not much specialty food or small brands
Very friendly staff!
Been going there for 10 years. Tons of selection and prices as good as No Frills.
I had a flu shot was fast and painless. Thank you Mr.O"Leary
was ok but very big if you have difficulties walking use the shooter they provide
Love Real Canadian Superstore they price match and l get to look at all they have and buy more then l go shopping for and they open at 7 am so by the time the other stores open l'm finished and back home safe
Always has a good variety. However watch PC brand infant food, lots of issues such as recalls on squeeze packs and arsenic in puffs.
Love the variety and outstanding customer service! Although pricey, but their food is fresh and great quality too. Sometimes they have really good sales!
Awesome
Very poor selection of vegan products (non-dairy milks, nut cheeses, veggie sausages), and difficult to find them. Super friendly checkout lady though!
Good shopping
Not my favourite place. It starts with always having to have a coin for the carts (and don't get me started on how long you have to wait in line to get some change for the cart) to endless issues at the checkout.
This is my usual grocery store. If you are visiting the area, they have a shopping pick up service here. Just order online and choose your pick up time. Great service if you are coming up from the city. Their ready meals (to the left when you walk in) are very good and there's single servings and club packs. Try the quinoa salad...its delicious. They also have a beer and wine section which is decent, just make sure you choose the appropriate check out lane or you have to wait for a supervisor.
Lots of choice fairly priced. Should pay staff more
Clean, open environment for all your shopping needs, staff are friendly and knowledgeable always a good experience
Pricing is good . Good service . And lots of everything . Good bakery !
Awful experience at this store. Left our groceries at the cash and left the store because the cashier with blue hair was so rude to my father. I have never experienced such disrespect from a cashier, especially to a polite customer. Never returning here again.
Always a pleasure to shop at this location clean, bright and easy to find departments. Well laid out store. Friendly staff, good bakery, reasonable prices. Great hours.
Overall not bad. Produce isn't always the greatest.
Friendly staff, in and out no waiting
They have new shopping carts.
The store is clean with a good layout and selection. While I do appreciate that staff have other things to do it would be nice if when I ask for an item I said I looked for and can't find if the staff takes me to where they think it is.
Great store and deals usually fast check out
Decent selection of everyday life purchases
Great Staff for sure, attentive, helpful, knowledgeable and polite
Prices are skyrocketing while quality of produce goes down. What little staff they have always look like they're about to cry. Plants are always half dead.
Usually ok, but the produce section needs more attention to cleanliness, and the milk section has a sour smell to it (albeit only recently)
I love the getting points for groceries I think it's great.
Extremely rude store manager. Would not be acceptable in any other loblaw store. Source: Superstore Baker for multiple years in Alberta.
Best Grocery Store in the area, easy. Best prices, more cashier open than any other store as well.
Best prices in town
(Translated) Cheap and clean (Original) Pas cher et propre
Good prices... lots of varieties
Wonderful check out staff in particular Alma very friendly and helpful always pleasant with customers
My go to store for everything!!
Coin for cart annoys me. Meat is good, fish not as good. Too big. I hate shopping for milk and clothing at the same time
Small selection of sizes for Joe fresh clothes n gluten free products
Honestly, you can tell quality the most when there is a pandemic. This store makes their customers feel safe and they offer a clean store with caring staff. Most impressive.
Awesome, friendly and net a great friend...
Its ok store.
Excellent selection in store. Fantastic experience with online pick up order!! Highly recommend!!
Oddly, the grocery pickers ‘ shoppers have no way of interacting with the online system. So your order may include an item, but for some reason it is not on the pick list. Or, you receive an email notifying you of out of stock items, sometimes it says no substitute available, other times it shows a substitute. Whatever the email communication or you looking at your emailed order confirmation, you may or may not receive the item. Ie. Christmas Eve my order showed a fresh turkey. On the store pick list, no turkey. Very stressful! When you ask the shopper about an email you received and a discrepancy with what they are telling you, the answer always is, the emails are auto generated at head office. We don’t see them or have control over them. We just get the pick list. Odd and a substantial lack of communication as every single order has something missing or an incorrect substitution. Also odd, the largest store in town has an amazing number of out of stock items, yet other grocery stores have plenty of stock???
New store manager is arrogant and not customer friendly. Dairy dept stock midday is laughable.
Can always find wat i need. But line ups r too long. Need more cashier's.
So many homeless people robbing elderly women and the garbage by the exit door is just insane. Sorry but I have switched to "save on"
Nice staff..helpful
The staff at the online order center are amazing. They work so hard and are very friendly. Our company uses the online for large weekly orders. We have always had a good experience. Thank you online department!
PACK PEOPLE'S F'ING BAGS FOR THEM "SUPERSTORE" (Might as well go to No Frills)
Prices are good at this store. Staff members are helpful and the product is fresh. I enjoy shopping at this store and I'm sure you will too.
Clean store . prices are good some not so good.like all the stores
Helpful staff..ok prices
Went for eggs that were on sale not available
Excellent store.
Great variety
Big supermarket with lots of options for produce, snacks, bakery, seafood. Prices are pretty good, lots of sales for items. Self-checkout didn't accept cash but employee was helpful and rung us up at customer service so our items didn't have get scanned again.
Always willing to solve your issues.
What can I say? It's real, it's Canadian, and this location is pretty super. It's generally clean, I can always find what I am looking for, and staff are always friendly. It's never crazily busy, either. When I lived it Toronto, battling my way through the crowded Superstore location nearby felt like storming the beaches of Normandy. I don't like feeling like I've gone to war just to buy a few groceries. To be fair, it's not the Toronto Superstore's fault. It's just a side effect of being in a big city. The Midland Superstore is a nice contrast. Even when it's busy, it's manageable. I can get what I need quickly, and there are always plenty of registers open so I can check out quickly and get on with my day.
I can find most of the things I need here for decent prices
Good selection Difficult to find assistance.
Always clean and find items easily. Veggies pricey!!!!
Usually well stocked, clean, lots of variety, well priced, price match, and friendly. The majority of our shopping is done here Gerry
One of the lady really helped me out tonight by lending me her cart token. Thank you very much
Visit the Salvation Army kettle waiting there for you.
Great store and friendly staff. There's a wine shop inside. However its always freezing in there. Bring a hoodie.
I use to shop here alot. Today I went there and used the self check out which I normally don't. While i used it they had no bags at any of the self check outs. There was an employee handing out how many bags you need and actually had to …
Great place to shop and staff are great
All your shopping needs
I love the produce it's always fresh
Cranbrook Dodge really listens to what you want. I got my dream car. Ari Kupritz really works hard to get you everything you want and more.
Large store that has everything you need. Cashier was quick
Didn't hate it lots of selections see people I hadn't seen in a while
A well run grocery store. Bring a loonie for the carts though >:( That can be annoying in a cashless society.
Awesome employee's are super
Always neat, quality goods, friendly staff, timely attention
Produce is very fresh Large variety of products.
They gave me emergency meds while on holidays/awesome
Very rushed prices are high but great selection of food and miscellaneous stuff
While I fully support the in store mask policy it's disheartening to see shoppers and STAFF refusing to use one! Superstore, why aren't you enforcing staff compliance? The majority of shoppers are willingly doing our part to make shopping a safe experience. Why should I support your business while staff refuse to follow policy?
Excellent selection. Wine and Beer are bonus. Meat is a little pricey.
Can always find what I need. Make sure to have a loonie for the carts.
The superstore in Cranbrook consistently has polite and helpful workers, well stocked shelves and fast service, it is a fantastic team that works there.
Nice
It's a grocery store. No one there goes out of their way to make the stress of shopping any better or worse than any where else
Good selection, good prices, but can be picked over and short in the meats section due to cottagers in summer.
Out of stock is the new normal. I have changed where I shop. Tired of seeing empty shelves and the products on sale not restocked. I would rather pay more and be able to find the product as advertised. I leave empty handed.
Simple ,one stop food shopping
Went in to buy prescription sunglasses. The optical store closed for 2 days due to staffing problems. How big is this store. Always out of specials throughout the store.
The store had everything I needed, plus friendly staff.
Real Canadian Superstore sells the same products as NoFrills at a much higher price.
Fresh produce is the best here.
Miss it
Great sales ~ roomy store ~ a bit of everything
I used to go there quite often. But now you have to use a coin to get carts and was treated very rudely by the customer service representative in dealing with this very recent issue with a squirming 2 year old in my hands. There was a bunch of keys for carts right on the counter. So you lost a pretty big customer because of putting rude people in customer service rolls and not handling the change over to "no Frills" style shopping carts. There are a lot more options on the strip (at cheaper prices) and lo and behold, everyone was much nicer.
They make a lot of mistakes on their pricing so watch your receipts.
Well stocked good prices friendly staff
Love this store! Good prices, not too busy and they are equipped with self serve cash. They have a good selection of craft beer and wine!
Great place to shop has everything you need all in one store
This use to be a decent store to shop until I was surprised to find out you have to pay for $1 for a grocery cart. On top of packing your own groceries and now having to rent the cart, and no self check out options, this store is out of touch. If the location were some slum area of toronto maybe you could justify the coinage, but there are too many other options around. Bye bye Supercentre. I'm shopping at Foodland now.
Good store
Great store had everything I was looking for friendly service
Big, clean store Great for cottage stockup
Love shopping here. Have to watch prices as they can be a bit higher but they pricematch.
They have everything you could need.
Another place that is almost as good as Troy's nofrills
Staff are willing to help That being said, they could provide better assisrance by having more staff on the floor.
One of the few major chain stores in Prince George that is on past with it's Lower Mainland or Interior BC counterparts
A friend is a cashier here and they seen another cashier giving items away for cheaper than the intended price. (Helping a customer/ or family member steal) Even pulled the duplicate receipt and gave it to their manager and his reaction was …
Very good
Love shopping on line and have them do the pick up of things for me. Hate shopping.
Quite large store; great prices; abundant variety. To top it off, friendly staff
Rude staff. No one could answer questions if they carried washer fluid
Certainly one of the good grocery stores in Cranbrook.Good prices on produce and very good selection and available products.
Nice and clean store. They are one of the few stores in this area that has nice produce. You need to watch their prices, as they can be higher than other stores.
There was this lady called Alam working. She was so rude. Her way of talking and greeting was ill-mannered. Hope managers pay attention towards the behavior of their employees.
Mask control of population
This location allows those without face coverings to enter and shop, placing their employees and customers at risk. I spoke with an employee and they said that this is a common occurrence. Management needs to step up to ensure a safe workplace through enforcement of publicly mandated face-covering policies. In reference to Sunday, April 25 around 6 PM.
Great selection. Love the sales they have on kids clothes.❤❤❤
We love this store! Particularly the customer service counter staff, always helpful.
Just another superstore nothing bad or good to say.
Clean and everyone was helpful Understaffed
Good price!
50 percent occupancy..doesn't seem to be working for big box stores following government health orders. .I guess is just other people.. put my groceries back and left store the line up was terrible wrapping around 3 /4 of the store.....won't be back.....
Use to be the only place we would shop. But the prices have been going up steadily in the past year. So foing comparison shopping now.
Too many people not wearing face masks while shopping in the Cranbrook Superstore Friday October 29th
I find the staff quite nice and helpful. Especially at the mobile shop located by the tills. I love their prices and deals on things too!
Very overpriced. Girlfriend loves it. Good food tho. Quality cuts.
Awesome
Great place to shop
I shop here every month. Im not always impressed with all the produce but when its good it IS good. The prices are reasonable & better than some. They also have a 30% off program for vegies fruit breads & meats . I relied heavily on that …
Went to the superstore a week ago as we were giving free coffee and sandwiches to our truck drivers. Went I to buy the little creamers as the superstore is the only place to buy them. The two crates they had were expired by at least a week. So had to buy cartons of coffee cream, which is more expensive. Wrote to superstore and they said they had been in touch with the store to remove them. Went back the next day to see if they had fresh ones but there was still a crate of expired creamers. Wrote again. Said if I had a problem again to speak to store manager. Well, went in yesterday, checked the dates in them and they were dated April 21. Is no one checking these dairy items. Not sure if other people check expiry dates but I sure do. Also checking out the potato chip aisle and their brand of thick cut ripple chips was dated February 2020. This is the third time this has happened.
Pharmacy needs wrk..regular customers should be treated wth respect.but grocery store has fresh produce n great deals
Friendly staff, great hours and always good sales happening
Always a great place to shop. Huge selection amd great prices.
Great shopping
I'm always happy to shop at the super store. And we earn PC points which go towards groceries.
Great deals
As of 12/21/30 you have to wait to enter store long line up , wait time was in excess of 30 minutes @ 11:00 A M
It's ok
Good store overall, but as everyone else has said; the staff are run off their feet. I went to customer service to let them know they needed to pull a certain mascara (I had purchased it and was now returning it) off the shelf that was on sale--as it had LONG since expired....Came back a week later, it was still there. Went to customer service and reported it AGAIN, and explained that that was very dangerous (hygienically) and she said she would personally pull it--a week later; it's still there. When a customer tells you something to help you with your customers, you should listen. The new PC Optimum program, has been a nightmare with this store. They took old cards, without connecting them to the new cards--and customers lost all of their points until they called customer service, which was insane for the 1st 2mths. Come on Superstore, get it together.
Some good prices on steaks
Great prices. Knowledgeable grocery staff, especially in the dairy and frozen aisles.
An excellent store in some aspects; an awful one in just as many ways. It is huge, it has a great selection for a town the size of Midland, it is well lit, it has an excellent selection of fresh and to go items, and it has some amazing, friendly, and professional cashiers like Diane and Roberta. However, the bakery is an issue. There is one older lady who is completely unprofessional if you go near the free cookies, and once when I took one she told me to put it back after I touched it. It is also hard to find fresh buns or bread that was made that day or even the day before. Also BUYER BEWARE, CHECK YOUR RECEIPT. They put sale prices on the shelf so you buy the products out of being on sale, but they do not put the sale prices in the computer, so unless you check the receipt you will pay full price. When at customer service to get the sale price, they did not bother to change the price in the computer and they just moved on after they were finished resolving this issue. That is like tricking and robbing the customer. They can also make it a hastle when you pay more than you should. They will pretend not to find the huge sale sticker and it has happened numerous times where I had to bring them the sale sticker. They also remove it and pretend it was not there, and this has also happened numerous times. I get that it is a big store, but paying more than the sale sticker since the right price isn't in the computer is quite common here. The shelves can also be quite disorganized and I have found expired products on them numerous times as well, so always check the expiration date here. Overall, these issues come from the management, and if they were more like the Zehrs in Orillia and they fixed these issues, I would give the store a better rating.
Sunday morning.. always.
Great quality and inexpensive
Love this store. Just too busy, they definitely need another location
I'm not sure why, but i always seem to get lost in the store! And then just when I'm starting to figure it out, they move stuff haha! At lest their prices are decent on most items.
Thank you Yogi and your supervisor Karen for being so helpful with my purchase today! Your friendliness and company values shine through!
Always something new to look at and great staff
Deals are good and store is well kept. Customer service and atmosphere great
Good selection but...the PC brand tends to discontinue the more popular items. So, stock up on what you like.
Your typical loblaws grocery store, usually clean and organized, cashier lineups are inevitable but usually nit too bad.
Cheap prices, good stock, fresh organic produce, rows and rows of your favorite products, lots of checkouts,even scan and bag your own scanner booths, which is perfect since you only have 4 items and don't have to stand in line and wait for the next available teller. Lots of parking and handicap parking .
Love this particular superstore and how it's set up, has so much to offer. Great meat counter, the meat manager is very knowledgeable and gave me great tips on how to cook the meat I purchased, never have experienced that before.
Only went to the walk in clinic and I was seen pretty fast !
Inventory seems to be somewhat of a problem at the store lately. Approx 7 weeks ago beef ribs were on sale (as per their flyer). I went first day to get some, there were none in stock. 3 weeks ago, lean ground beef was on sale. Again when I went to get some, there was none in stock. On Thanksgiving weekend I was in the store to get rosemary and again, none in stock. Yesterday (Oct 11th) I was there to get beef liver, none in stock. Perhaps a review of ordering and inventory control is needed....badly, as these were everyday items that should be in any grocery store.
Customer service was not that great. Had to fight for them to find the oatmeal and put it in my order. My orange were moldy.
Always lots of tills open to make it quick easy shopping
I was just at the butcher shop section and no butcher's on hand to cut the meat. Very disappointed. It's 5pm on a Sunday, at least keep one butcher until 7pm. Many people do their shopping on a Sunday or before dinner . There wasn't anything to choose from. Very disappointed.
Usually this is the best place to shop in Midland, made me feel the safest at the height of the pandemic. The past few months however produce quality and fresh meat stock have been very unappealing or under-stocked resulting in me having to make stops or additional trips for wanted items.
Always has what I want with short lines
This place is ok for what it is
good service good prices
Wish they didn't downsize the cosmetic department. What's there is off brand cosmetics.
Good shopping
Second and probably last time ordered online for pickup. 4 day wait from order till earliest pickup time slot. Was notified an hour prior to pickup that several items were not available and no substitutes. When we arrived in parking lot and called in, we were informed that an item we had ordered multiples of (canned sparkling water) was limited to 2, we had ordered 6. Waited 20 minutes in parking lot for delivery to vehicle. Drove straight home (15 minutes), discovered that produce was in bad shape. Bananas were worst. Photo attached.
Typical big box store
Had what I needed.
Very clean store and friendly staff
Fast
Has good prices, but find alot of regular staples are always out of stock
Great produce selections
Used to be great. Last year or so feeling nickel and dimed. Today actually saw the cashier collect the bag the man ahead of me did not use so it could be resold. Have put a loonie in carts now. Price matching limited to 4 items now. Not happy with changes I am seeing.
Busy place...in need of more shelf stock
had a safe visit
Clean, friendly staff and good selection.