Reviews of Hudson's Bay Optical - Market Mall (Costumes)

Susan Keller

Alicia and Amber were terrific help with getting my glasses set up! My $10 gift card wouldn't work, so Amber sent it as an email and printed it so I could use it. Alicia was her usual "pleasant" self. If you've met her, you know what I mean! Ha ha! I always enjoy visiting!

Al Grose

Great service, knowledgeable & totally awesome staff. Alicia & Amber are always accommodating & willing to help with any & all requests.

Carrie Andrusco

Absolutely awesome service!!! AMBER was Very patient and helpful in selecting right frames and lenses best bang for buck as well as quality and personal style!!! Can't say enough I will come back for sure!!!!

kdhab

Great customer service!! And wonderful product! Alicia is the best, I will be back for all my future purchases.

Jen M

Friendly opticians. Alicia is humorous and good at adjusting glasses!

David Roberts

Amber us awesome

David Smid

Very helpful staff, know what they're talking about and willing to go above and beyond. Amber was amazing. Thanks to these guys I can actually see. Far better service and selection compared to the other opticals in the area. Highly recommend coming here. A+ 10/10 ????

Marg Callbeck

Alicia was wonderful was so helpful and pleasant to deal with.She was a great listener and found exactly what I was looking for.

verty nelson

I have been visiting Alicia here for at least 20 years. First at the downtown location then i followed her to market mall. She has always been professional and knowledgeable whilst fitting my glasses. She has a lot of patience and she always ensures that i get the best price. I would highly recommend her to anyone.

Kelley schdt

I Was looking for new glasses at the Bay Optical Market Mall and there were two very helpful and extremely friendly staff by the name of Alicia who is the manager and Amber the other sales associate. I find it difficult to find helpful staff no matter where you go these days because it seems like the personal aspect is lacking now but these two went above and beyond. Thank you so very much for the great assistance. I would recommend this place to anyone in need of eyewear.????

Pat OReilly

We have been dealing with the Bay Optical for over twenty years. We followed Alicia from the downtown location to the Market Mall location. We find the service fabulous and very professional. With an optometrist on site the process of having your eyes tested and choosing your new eyewear is seamless. Will definitely continue to make this our one stop shop for all of our future needs.

Mario Adamo

We have been customers of the Bay Optical Market Mall for years. Alicia has been amazing to deal with during this time. She always makes sure to contact us during promotions and specials. She’s very accommodating and looks after our eye care in a professional and pleasant manner. Thanks Alicia we always enjoy dealing with you. M & A.

Kristin Soucy

Very helpful and personable service, highly recommend.

Natalya Gunther

Alicia made it easy to pick the perfect frame. Her warm and bubbly personality made it a very pleasant experience.

Barbara Canning

Amber helped with our frame selection during COVID. She made the experience easy and pleasant. Very friendly and professional.

Michael Trew

I appreciate all the time Alicia spent with me while giving me her expert advice and helping me choose the best frames for my face.

Linda Shepheard

Alicia was wonderful! She helped me choose frames, gave me great advice about buying and got me the sale price on my lenses and glasses - I couldn't have gotten them anywhere else. She spent a lot of time with me and her honesty was so appreciated! I would recommend Alicia at the Market Mall Hudson's Bay Optical store!

Jim O'Reilly

I have visited Alicia several times. She has always been very helpful with good judgement on style and wearability.

Rhonda Gogol

I had excellent service and above and beyond care from the optical department. I also love my glasses and have loved them in the past too. I will always get them here.

John Green

Great service and selection. Amber was awesome! Very helpful and professional. Highly recommend. Have bought my last 5 pairs of glasses here.

Jane Dempsey

Alicia was so helpful in choosing and fitting eyeglasses. She listened to our needs and gave us options at great prices. She direct billed and made it so easy.