Reviews of Limestone and Ivy (Costumes)

Scott Russell

Great experience there. The gentleman was very helpful and pleasant. I will be back.

Lynn Varma

To the above people who state customer service is poor.. I say.. give it another shot.. They are sometimes busy but always friendly.. The owner knows a lot about fit and will chat about anything.. Very friendly people... Excellent service and quality product... Cheapest Birks anywhere... it is an amazing store with surprising prices and selection for a small town store. Sometimes you have to look like you want to be approached.. Some people find it puts them off..makes them feel pressured. I drive from kingston to shop here! ????

Liz Rogers

Awesome customer service. Very knowledgeable about the boots being bought and she welcomed our puppy into the shop!

Yeh B

Wow! Love the selection her , definitely my new favourite store!

James Matthie

Good selection and friendly owners. They sell viking and Birkenstock sandals as well as a selection of Under Armour apparel and bags.

We3 Yelof

I would love to be able to support this local business, but unfortunately, every time I walk in the store I am ignored, no hello, no smile or acknowledgement. This has happened on several occasions. When I walk next door to another business who also sells clothing, I am always greeted by the friendly owner who mentions their current promotions and asks if I can be helped. This is how you run a business. Sorry Limestone, maybe you could learn a thing or two from your neighbour.

Emily Carroll

I went in looking for a pair of sandals, i found a pair that looked nice and had asked Patricia to help me find my size. She was very rude and hovered when i tried the on. She had no input but appeared to handle me as someone who may steal. I had asked what the return policy was, she was very snarky and said 7 days ( to which on the receipt said 10). I ended up needing to return them ( found a nicer) and Patricia was there again. I had talked to another worker ( older lady, grey hair) she took the shoe box and looked at the shoes. She kept on asking me if i had worn them, I did not and I never even took them out of the box, The tags and stickers were all still attached. Finally Patricia came by to do the return, i had to show her my empty bag ( the shoes were in there but the staff took them out) before she continued. She did not look at me and only asked me why i was retuning them. I thanked her after the return to which she rudely said Thank you AGAIN. I was so upset that i left. I will never shop here again and will never recommend this shop.

Jakki McDougall

Best stuff ALWAYS <3

Vickie Wilkes

Bought 2 new masks awesome deal $6 each really good selection Great store sale on to 50% on selected items

Kedar Warriner

Great stuff and friendly people

Marilyn G

I love this store. They carry tons of quality brand names, as well as a few others [Canadian content included] I hadn't heard of previously but am glad I did [i.e. Miik, cut•loose]. If you just want to browse they don't bother you, however if you need help they're there for you. They have great promotions; on my second visit I was informed of the fact that the racks of women's summer clothing I was interested in, running almost the entire length of the store were all half price. I returned several more times and thanks to the honest feedback I received from the staff [after trying on half the merchandise in the store and asking for their opinion] I've received many compliments on the outfits I purchased. One of the most versatile items I bought was a finely knit shrug; I was grief stricken when I managed to put a hole in [via the hook and eye on my dress] it the first time I wore it. On my next visit I told one of the Patricia's [I believe there are two, they're both totally awesome and I really hope I got the name correct] who work there; she told me exactly how to fix it [even wrote it down] and it's as good as new. I'm not exaggerating [this time] when I say this is one of, if not "the best" place to shop for clothing [and shoes] in Brockville.

Angel Wilkes

Amazing customer service. I had to exchange some Christmas gifts and they were extremely helpful. Happy customer here! Excited for my new Birkenstock shoes!

Ruth Garland-Watkins

Love Dan and the Team !

june dolson

I have been shopping here for many years. Great service, great shoes & clothes. Patricia is amazing!

P Y

My husband and I really like Limestone and Ivy for both shoes and clothing. We have always had attentive, but not pushy or hovering, service. When we tell her what we are looking for, Patricia very quickly finds awesome items in the right size. I am delighted at how well she remembers our preferences - even pointing out the Canadian brands. We have found, without exception, the owner and staff to be helpful and friendly. Recently, upon hearing that we were buying clothing for a trip to Sweden, the owner gave us hints on tourist attractions and even wrote them down so we could look them up on line.

Melissa Fryer

Great local store with a good selection of men and women's brand name goods, including Point Zero, Columbia, Lole, Blundstones and more.

Sophie T.

The store is nice and has decent products but the customer service in this place is crap. Every time I visit the store I receive extremely below average customer service and the employees are just downright rude. I will not be returning.

Olivia Guirandou

Patricia is wonderful.

J Mee

I was just in today to buy some Blundstones for my husband and myself. I also saw some other things I would have liked to purchase. However one of your sales staff found it extremely inconvenient when I asked if I could get passed her. Rather then let me by she threw her hands up in the air, acting very rude and annoyed by my presence. In light of the current state of society and the economy I would think that your store would appreciate out of town customers. Needless to say I went elsewhere for my purchases.

Harrison Beattie

Great selection of apparel and gifts. I just wish they would pay more attention to the younger crowd when they visit the store.