Reviews of Forever 21 (Costumes)

6551 No. 3 Rd, Richmond, BC V6Y 2B6, Canada

Average Rating:

DESCRIPTION

Here you will see all the feddbacks of people like you who have information of the services and products of Forever 21 (Costumes) in the territory close to British Columbia (Canada).

At present this business gets a rating of 3.4 stars out of 5 and the rating was based on 93 reviews.

You must have seen that it has an average rating is average, neither too high nor too low, and it's based on a very large number of reviews, so we can say that the score is quite faithful. If there are many people who bothered to give their review when they've done well, is that it works.

As you know, we do not usually stop to set reviews when they are positive and we usually do it only if we've had a problem or incidence...

This Costumes belongs to the category of Clothing store.

Where is Forever 21?

REVIEWS OF Forever 21 IN British Columbia

Yareli Quiroz

Alison Hsu

Jia

Kenn Parizal

Joanna Kao

RilaKat (リラキャット)

Janna Borosevich

Samuel Ho

The staff at this location is extremely friendly and helpful. Best customer service I have received. A few days ago my car was broken into, some stuff purchased here by my girlfriend were stolen. I called this location to inform them of the situation and to keep an eye out should the suspect show up and try to return the stolen goods. I also went into the store the next day and asked them for a reprint of the receipt as well as to see if the 3 items on the receipt were still in stock as I wanted to rebuy it as a gift for my upset gf. They spent a good half an hour helping me locate 3 specific items and were really helpful and kind during the whole process. A couple hours later, they called me and informed me that the thief was in store. They were very cooperative and amazingly stalled for us and provided helpful description of the suspect to the police in a 3 way phone call. Because of their amazing effort and helpfulness, they were able to stall long enough for the cops to come and detain the suspect. By far, the best customer service experience I've received. They went above and beyond and made this all possible. Could not thank them enough.

Cho Wong

Clean, helpful staff.

S C

I think this store has very cute accessories and clothing for teenagers and young adults. I love the sale section, you can always get some reasonable priced clothing there.

Manoj TK

James Li

Jeanette Young

Felicia Dussault

The store is messy, and there is too much clothing. It also like shopping at Value Village. The employees are also caught up in person dramas, and don’t pay attention to customers. There is some cute clothing.

Aurelia Paula M

I'm not a big fan of the company, but it seemes like this location often has good deals on cute clothing for my size (2-4) for some reason. Maybe their customers have different taste or something. If you're broke for the month and can't afford aritzia, try this store!

Mason Orr

Bad customer service. I did find some cool hoodies and pants

Elissa Wang

I don't think anyone cleans anything in this store. Everything I go it's a mess. I understand stores like this get a lot of rude customers but it seems to be understaffed that they can't put the clothes back even at a reasonable time.

Hugo Lagos

Hard to find stuff that looka like good quality

Emily MacIntosh

Sarah Tam

John Bolton

Good sale item's

Wes Foulds

Good price

Valeria Bourque

Staff was really nice and helpful

Josh W

Extremely rude staff; dirty store. I don't think the staff care...

Andy Worth

Needs more men's options, the clearance section is only woman's clothing. Also, the Cheetos exclusive is waaaack!

Aarohi show

Lots of choice of fashionable clothes

luisa. gns

Huge selection and good deals but the cashier was a little bit slow.

Yanyan Guo

masudur rana rahman

Cashier need ms more training

MAX JD

It's one of my daughter's favourite store it has some good quality clothes and the prices are pretty good it's so sad to see all those people losing their job while only making minimum wage while dealing with all sort of customers. Best wishes to all the employees.

Yun Nuu

Daniele

Shery NN

Angela Liao

Not bad if you're into fast fashion. They've got trendy clothes and cute accessories. Quality is not the best but you get what you paid for.

MYALLEN LIN

Carmen Chow

matthewballer35

Grecia Castañeda Esmerio

Nicole Reyes

Brandon Mules

Ed Ng

Rebecca McLaren

Google Guide

Large popular clothing and accessories retailer catering mostly to a younger crowd. Prices reflect the quality, however there are some really trendy styles and good sale prices. #LetsGuide

Sam Stacey Murchison

Maybe forever 12

Samantha Bautista

亮亮晶晶

John B.

kab kbaas

Not a place I would buy clothes but my wife and daughters I guess my son's really like the stuff there I don't care for the quality the prices are cheap the styles are probably in. Just not my place to buy men's clothing clothing. Their quality of clothing is equal to The Chateau. That store is more expensive than Forever 21. Need to store are worth wasting my money on.

Missy Chrissy

shina afzal

matthew fat

Extreme false advertisement. I am a 47 year old man trying to catch some 'younger' women and couldn't seem to do it even the latest thing inn crop tops. I will have to try the 'van' method next time but to all other clients like me, don't go for it.

glenn stutt

clara selene ojeda

They don't have all sizes ... You are usually super inclusive, but not in here. :/

Soso So

i dont want to give 1 star actually. No star! Once I bought some clothes in this store as a traveller, and I want to return one of them after paying the bill. They told me I cannot get the refund, but they can give me a credit. Remember! I am a traveller, this is the first time i came to this company, and i dont know when i will come again. Give me a credit? How can I use?Too ridiculous! It is like forced someone to spend money here indirectly! I dont want to buy something into this company again after i use all my credit! and tell all my friends dont come to forever 21!

Danny Tam

Hot chocolate 123

** WARNING! I returned the item that I bought from online Forever 21 to this store. The store associate did not give me any receipt, but took the clothes and my return document. She said it's supposed to be refunded to a store credit card but they don't have it any more so it will be refunded to my credit card. A few months later, I realized that it was never refunded to my credit card. Now I have nothing to prove that the return process was unsuccessful because she did not give me a receipt. I asked her but she said there's none. I shared this with Forever 21 customer service as well. They told me I should go to the store and deal with it. I highly doubt that the store can help with someone's mistake without any proof. This incident affected the credibility of the store and Forever 21 and my perception towards the brand. I will not go through the hassle to get petty cash, but will just stop shopping from Forever 21. I do not recommend going to this store.

Anne CZ

I didn't intend on shopping at this store but the Buy One Get One 50% off drew me in. Although I did leave with a pair of comfortable skinny jeans at a fair price, I must say this store was lacking in customer service. I am so used to walking into clothing stores where there are sales associates greeting you or asking if you needed help. This was not the case here. There were a ton of sales associates but they seemed busy and were always walking around doing something. Also when I brought my jeans to the cashier, I wasn't really greeted as the 2 young girls were gossiping. And even as the girl who was processing the transaction, she continued to chat. I didn't appreciate the lack of professionalism. I get that sometimes, people gossip at work with their co-workers, but there is a time and place for that, like when you are not in the middle of helping a customer. I also rarely go shop at Forever 21 stores in general as I find the stores to be too big and quite overwhelming. They do usually have a lot of good sales but you kind of get what you pay for in terms of quality.

Sindhu Raman

ARLENE PARMAN

Andrea Lopezmato

(Translated) It repeats a lot (Original) Se repite mucho

Greg Wong

My wife always shop there, sales are quite good sometimes

Billy Huellas

I want to start off by saying that all the designs here are fresh and exciting. Unfortunately, the quality of the fabric used is sub-par. Every article of clothing I had ever bought here felt stiff and felt like there was a plastic film over it. This is a high-volume store, and so there is a lot of selection! On the down-side, workers are too busy stocking and fixing messes and are often unable to interact with guests. Except for when the store first opened, I have never been asked if I needed help.

Raymond Au-Yeung

Grace Tsang

ESTER Martin

Big but not very organized

Ann-Kristine Ambroise

Alexander Teh

Lots off current clothes for kids.

Eric Tse

Store closing everything on sale

Gaurav

Nice collection of dresses.

Ardana Astara

(Translated) My dick slides on anita's silk, not anita's silk (Original) Kawen kontolku mancep nang silite anita, tak dilati silite anita

Ming D

Bad customer service

Hank

I went to return clothes that I purchased from forever 21 website. The cashier told me they can only give me store credit instead of refund. I showed her the invoice where it stated "exchange, store credit or refund" but she still insisted that they only do store credit for returns. I accepted the store credit thinking that I must have misread their return policy on forever 21 website. After checking again on the website it clearly stated that refund to original payment is available. I went back and talked to the manager. He agreed to refund back in cash and when I confronted him why are the other cashier telling me a different policy than what is stated on the website and invoice. He apologized and gave a vague excuse. It sounds like they won't do a refund unless u make it a big deal and get their store manager involved. Buyers beware! If u are eligible for a refund u need to make it a big deal even tho the return policy clearly states refund is an option. I understand from a business stand point, it makes sense to "lock in" the customers money in the system by offering gift cards or store credits. If this is ur model, u need to update ur return policy on the official website and the invoices. This is coming from a first time (and last time) buyer of forever 21 items that was lured in by discount ads. Funny that their casher was still telling customers that only exchange and store credits for returns when I left the store.

Nicole McKay

Basil Aljafar

this place is considered cheap compare to others

Joyce Li

peer solomon

Remigia Azul

Alice W

technocraftsinks

Avi Brar

Worst customer service by far!!

Anna Surzhyk

Rama O'Sardar

Good stuff at reasonable prices

Glads Nisola

Love the store. Love the sale

simran Bhatti

Agnes Leung

Variety for shoppers, especially for young guys

Cindy A.G.

Erfan Saeidi

There is stuff in richmond center foerever 21 that is very aggressive. She is manager. She all the time shots on her team. One day i was in there to buy something. Suddenly she start shoting to one of stuff. It was frustrating. Her name was Tina i think. Try other forever 21 branches.

Aditi Surma

George Liu

Stacey S

Christopher Carlson

Daughter love's it

Business Hours of Forever 21 in British Columbia

SUNDAY
11AM TO 6PM
MONDAY
9:30AM TO 7PM
TUESDAY
9:30AM TO 7PM
WEDNESDAY
9:30AM TO 7PM
THURSDAY
9:30AM TO 7PM
FRIDAY
9:30AM TO 7PM
SATURDAY
9:30AM TO 7PM

PHONE & WEBPAGE

Forever 21 en British Columbia
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