We've got all the feddbacks of people like you who use the products of Plato's Closet Brampton (Costumes) in the area of Brampton (Canada).
At the moment this firm receives a rating of 3.8 out of 5 and that rating is based on 127 reviews.
As you can read, it reaches an feddbacks average is very high, and it's founded on a very large number of reviews, so we can be pretty sure that the rating is quite credible. If people have bothered to value when they are pleased, is that it works.
You know that we don't usually stop to place scores when they are correct and we usually do it only if we've had a problem or issue...
This Costumes is classified in the category of Clothing store.
The store has amazing selection and the staff is so helpful! I'm so happy this opened in Brampton!
Small clothing store, lots of customers
Good selection, questionable staff
Great service here. Best location by far
Amazing staff and owners !! Best quality and selections out off all GTA locations.
If you look around, you can always find something amazing for an even better price. The staff are very nice and helpful in finding what you're looking for. Definitely a place to revisit.
I love this place! Fair pricing! Nice clothing.
Great place to shop. Well organized.
Small men's selection, but nice store and friendly staff
It's alright ... They ARE picky on what they buy yet when I search through there cloths I wonder why they even bought half the stuff they have there and this is at several locations. Seriously an ugly sweater with a horse on it is more in style then an item my teenage daughter wants to sell?? That is 6 mths old?? Or I found blue pleather hot pants !! Dafaq!!? Lol wow
Nice place
Been a few times, you need to have the time to go through every thing at least twice, there is so much stuff here, check your items some stuff is damaged, I dont think they know that it was probably just missed when they were checking the items. The staff is friendly. They cant help with much, but they do their best to keep everything organized. If your looking for something that you know they dont sell anymore then this Is the place for you!
I don't think some people understand the concept of this store. It's upsetting to see bad reviews for this store. This place is awesome! You can get really nice name brand clothing second hand for incredibly cheap prices. The staff is awesome and always ready to help out! I will continue to support this store as it is an awesome alternative to buying expensive clothing :) Saman
Great clothing selection
(Translated) Used clothes (Original) Ropa usada
Nice staff and good collection of clothing,shoes and perfumes all name brand and at good price.
Love coming back to this place, by far my favourite Plato’s location to go to! You can always find really nice gems here for such a good price! Everyone here is always so nice and welcoming. Defs recommend (also big shoutout to Robyn, always so helpful and lovely????)
I will not return to this location. But while i was there they had nice items , good clothing , but pricey because they are brand name.
They have some REALLY nice pieces.
I went the other day and there was a male worker, super nice and I was easily able to inquire about any questions I had. However, the female workers there did not look happy or out going enough for me to feel comfortable asking for help. Otherwise, place is decent.
Their generous and efficient I come seasonally to purge my closet from clothes from new shopping. The rest I drop off to the thrift or donate can take half an hr but easy process of 15 min best on a Sunday. While I look around staff vis decent their selection is range of brandd. I got $50 and $70 the next time around $40 come July 2020 recently so it varies. Newer location is cleaner $20 for Levi jeans you can find some promising items if you take the time to look.
Great place. Bit pricy but you get value for your money
Amazing selection of designer clothing at a very affordable price. Definitely worth checking out!
Wack, like 2 racks of mens clothing, value village is better.
Very surprised by this store, I think I have been to almost all of the Plato's closets between here and Kitchener and this one is by far the best for selection and clothing quality and low-wear. For some reason many brand new items from Forever21! Scooped them right up!
Great selection and friendly staff! :)
Not impressed. Most of the stuff you can actually go to the real store like Kate Spade and buy something new for less than the about amount they're selling here. And when they buy it off you it's not even worth it. Sell it online if you can.
Their online store is amazing! I recently purchased a tee and they really blew me away with how much work went into uploading every single individual piece of clothing. Made looking for things in my size, style, etc VERY easy and I'll probably be using this website even after restrictions are lifted.
Great service by friendly staff. Sold my clothes for cash that took about 25mins to sort on the weekend. They are more open to buying clothes that are current trends and brands such as Forever 21, H&M, Zara. This location did not refuse fall/winter clothes like other locations do. They take whatever is stylish and fits their Brampton customers. Would recommend this location anytime. Thanks
I always get a great offer when I sell, and I've found so many great finds here !
They told me the wait would only be 15 minutes, but we were literally waiting for an entire hour. There isn't anywhere to sit while you're waiting expect for one small couch. They're picky. They ended up only taking two out of maybe six items. I made like $18. They couldn't even give me an even $20? (Considering one of the items they took was a Brandy Melville Skirt, and they didn't take my other Brandy skirt which I found odd since they say they love that brand). They didn't even call our name when they were done with our items like they said...We had to ask.
I have been there about 3 times and over all I have found many great items. BUT somethings are over priced & I have found many things that were damaged or stained so check all your items properly. I have sold items at this location too & just like other locations you probably will get low balled. The staff is nice & the set up isn't too bad. It's definitely a smaller location in my opinion and can be a bit overwhelming to shop since some of the racks are full. I would still recommend people to check it out. Just keep a few things in mind. Just because it has new price tags on your item doesn't mean you'll get a higher price. I brought 1 new item to another location they offer $2.40 and at this one they offer me $1.25 The original price was $22.90. If you want to sell stuff that are new try kijiji first.
Some excellent quality finds at a reasonable cost. Hope this doesn't get out to too many people though.
Always great stuff
Employee's are to lazy to fully look through a full bag of clothes also they will try to rip you off like trying to give 4$ for a 150$ jacket worn a couple times with no flaws ... Don't recommend going there
The staff are very friendly here. They pay you cash if you bring clothing and they think they will sell it in their store. There are other locations in Ontario
Great brand name finds
LOVE this place. I’ve gotten so many wonderful finds! Staff is awesome. Only complaint is I never get to go through everything! There’s so much to look at!
They claim everything they have is genuine, but not really... on a Black Friday they had a bunch of designer shoes and Jordan and they were all fake
Honestly disappointed. They told me the system they used, they text you when the clothes that you're selling are done. When I've sold at other locations, they text me when they've gone through the bin. Went to the Brampton one today, was told it would be 45 minutes and they would TEXT when your bin has been sorted. Not wanting to be a body in the store with covid limiting occupants, I waited outside after shopping a bit since they said they tell you when they're ready. Decided I don't care after an hour and a half and went back inside because it was so hot outside, and walked up the counter to ask how much longer and the guy told me they were fine a while ago. Maybe communicate with your employees and use a system of you advertise it, instead of inconveniencing people so much. Super unimpressed.
The price they offer u is reasonable brought and the staff is very helpful and nice had a good experience
Loved it....branded stuff @half or even less....will need to look for sizes It works well for middle economy section
it's not what you expect in my opinion
Love this place, good prices and always cool clothes to choose from. Smaller guys section but always seems busy. Friendly staff
Best thrift in Brampton for brand names!
I was not very impressed by this store. Went after my friend told me about it... Didn't find one nice thing there.
Just awesome
Good quality for price
Can find a few decent items at reasonable prices but for 2nd hand the prices are a little too expensive. And if your looking to sell your clothes try Marketplace or kijiji 1st. I brought in Michael Kors new suede booties worn twice paid over $200 and they offered me $8! I said thanks but no thanks. Also a TNA jacket excellent condition with a tiny pea sized stain only visible under their store lighting I washed and treated this "stain" 2 separate times and. Brought it back 3 times as she said they really liked it but finally after refusing it for the 3rd time I sold it on kijiji in a day. Yet found a h&m job fair employee tshirt how is that trendy?
Amazing prices for new and like new clothing, shoes and accessories! ???? ????
Decent selection and prices considering how small the store is.
Staff is always amazing and friendly.Best place to sell items cluttering your closet so you can bring home something new!
Great and stylish finds for reasonable prices. They also have an excellent buying program (they will purchase your clothes and accessories), which is great if you what to trim your closet and keep textiles out of landfills. Love the concept!
Love this place. Amazing prices. Take your time. Its not an in and out type of place.
Workers are rude, they don't buy much clothing, and small store (smaller selection)
I tagged along with my friend and brought in a few items, was super happy with the staff and service that I ended up going back with my niece and now she is hooked!
I love this store! I discovered Platos Brampton last summer and I have enjoyed both selling to and buying from them. They are very picky buyers, but I appreciate that. It means that they won't buy my worn out junk just because it's name brand - they make sure every item is in good condition, clean, and ready to sell. I know when I come here they will take only the best items from me, which means I have a great selection of items to choose from when looking to make a purchase! I wish they could take and sell more dressy/professional items, but I get that the franchise isn't geared towards that demographic. Overall, great store!
Fantastic finds on the cheap. Best place to get used high-end clothes in Brampton
Disappointed with the terrible customer service I experienced at this particular location from a team member. An unfortunate waste of time.
They don't take any clothes over a year old
Awesome staff, great selection for C H E A P af prices.
Usually I love coming to this location but I just had an awful experience that left me feeling pretty sad to be honest. I was browsing and literally minding my own business when another customer (a male) randomly came by and made a body shaming comment to me. I tried to just ignore it and act like it didn't happen because 1. I wasn't expecting that and 2. It was pretty hurtful and I didn't want to react emotionally. I was doing well at trying to forget it happened when I heard a staff member (again...a male) laughing about the comment while telling another employee. Honestly made my stomach feel sick hearing them laughing about it like that when I tried to forget about it. A store that has an emphasis on fashion shouldn't be condoning body shaming or harassment for that matter.
Everytime I have been to this place and I bring in clothes to sell they never buy them because they say they don't want them and meanwhile they are perfectly good clothes
More than happy with their customer service. The staff is very accommodating and understands that sellers will not always accept plato's buying quote. The staff helps explain the selling/buying process very elaborately and is willing to be a good listening ear.
I got to say I’ve loved this place since I discovered it. I’ve found some amazing deals on name brands like Kate spade, lululemon, pandora, Birkenstock’s, American Eagle, Levi’s, Tommy Hilfiger and so much more. All the items I get are either brand new or looking brand new. But you really have to know the value of items to be able to make a good deal. The employee are all extremely nice and welcoming. I’ve chatted with some of them. One even saw me struggling with multiple items in my hand and brought over a cart. So nice of her. There only problem is the buying counter. My whole family cleaned out their closet and so I brought 5 bins to them and the barely took anything. They took more of my dads old stuff (including the ugliest sweater you could ever imagine) but not my young and trajet things. Really disappointing. I donated to value village instead. Overall, I still go there often for some good deals and definitely follow their Instagrams. The post all the good stuff there so you can put it on hold and go pick it up at your convenience. It’s extremely practical to shop from home. Platos closet Oakville is the best for that.
Super friendly staff, great selection for all your outfit needs! Shopping here makes it easy to be a fashion super star on a college budget ❤
Very organized and clean. Friendly staff. Good selection of popular name brand used clothes. Usually score some good lulu lemon articles!
This is one of my favourite Plato's to shop and sell with! The staff are ALWAYS so friendly and personable, which is why I drive the extra 20 minutes to this location instead of my local Platos Closet. I also never leave empty handed because there’s some fantastic finds if you take the time to look around and through everything. I find this location always offers their clients the best buying prices and i’ve never left disappointed. Special shout out to Robin and the lovely man working the cash tonight- see you again soon!
Great deals and top quality product.
Great first experience. The staff was extremely friendly, knowledgable and kept me very informed throughout the whole process of selling some of my items to them. They have a great selection of clothes as well at such great prices! I was pleasantly surprised and will definitely be going back!
Steals
Great place to shop affordable and brand names
I love this store!! The girls at the front desk were so nice!!! They went through my clothes quickly and then I shopped around I couldn't believe the selection! I got so many quality pieces for such a low price!! Will come back
Okay place
Great staff and great prices. Always come here!
Always deal plus good
Really friendly and fun staff, wide selection of items but a bit catered more toward teenagers. Also could be better organized
Great place to shop. Awesome selection and you get such a friendly vibe the minute you walk in. Shout out to the tall brunette in the cool Back to the Future shirt
Awesome ????
The selection from a shoppers standpoint definitely leaves something to be desired. I think they need to clarify the reasons for not accepting certain things a little better, they say it’s “older styles” but when I actually go through the racks I don’t see anything amazingly eye catching and trendy, most items are dated. I think they’re catering to a specific clientele, the clothes here are for 15-16 year old girls who still think American Eagle and Bluenotes is stylish and spend $10 on frozen yogurt.
Ive been to 3 other locations and this one is ny far the trendiest. It is located in an older part of Brampton but when you get in it really feels like a thrift store. It has that vintage stylish feel to it. When selling, the buyer was really nice and explained why they didnt purchase my items.
They buy your clothes. They sell great quality clothes
They say they want the best brands & they are very picky but they don’t want to pay out. I went there with brandnew purses Calvin clien & Guess... BRAND NEW ! Also guess slippers and they offered me 30 dollars for everything. They offer you the lowest and then sell in for like 2 times more then what they gave you !! That’s not fair ! I took my stuff back. Nice place to shop but horrible place to sell things to. Better selling stuff online !
They have specific hours of operation on their website and on their door but when you do there the doors are closed. For example I went on Friday Dec 4th their website and door said closing 7PM but when I got there at exactly 6PM the door was locked. Next day got there at 1:45pm and again door closed. Not sure what's happening but if their hours are adjusted they need to update their signs.
Nice spot for decently priced second hand clothes! They do a good job curating the stuff.
Recently placed an online order and was super easy and pickup was fast! Items were in great condition
Always find such good clothes here! Linnea and Robyn are by far my favourite staff members, they are always super helpful and friendly.
Five star for great bargains and great selection of woman's clothing. Would love to see more items for men. I gave a four because on the four last occasions I've been here. The clef k .. The same one has three times been on her phone and preoccupied and the last occasion she was talking to what appeared to be a friend, being the conversation was about a Sunday afternoon family event gone wrong . Couldn't help but listen . You weren't in a rush to make a sale! Lol and left me standing there waiting for over 5 minutes without even acknowledging my presence .. Not cool!
So rude staff but nice for sale purpose ????
Worn out shoes. Men's collection is poor. Saw Jeans in there with torn pockets. Value village seems to have better choice and clothing prices than this location. Worn out shoes were priced ridiculously high. Give this place a pass...
Awesome store, great staff. I found some really unique sweaters and other things. I will be a regular now :)
Plato's has always been my go to thrift store omg, and the new store??? HUGE OMG. I was so excited to see the new items and layout, and the staff are just so friendly, and my buy was processed so quickly. All in all 10/10!!! Would recommend :)
I've been to most Plato's locations such as Mississauga, Oakville, Milton and Brampton, and Brampton is by far my favourite location for both selling and buying. It's a bit of a drive for me but I feel it's always worth. The staff is super friendly and their instagram game is pretty engaging. They are also the only location to adapt to the covid restrictions and create an online experience which I was really excited about! I love thrifting and this location has all the goodies!
Love this location! All the staff are very friendly and knowledgeable, they are always willing to help you find the perfect outfit or gift for someone. They buy casual styles geared to teens and 20 somethings and are always on point with the current fashion trends! love selling & shopping here.
What a great place. Tonnes of nice lodging for men and women. Just need to give yourself time to go through it to find a treasure
Amazing finds and fair pricing
Never ever coming back. I made a purchase online, went to pick it up, they gave me only half of my stuff, I had to go all the way back there to ask for the rest. (I don't live in the area) I bought a mistery bundle too that came with an item missing and the items had all wrong sizes, with defects, including men's items????. Its not even the money at this point, it's the consideration a business has for their customers. I sent an email to the store to show my disappointment and they didn't even bother replying to it. In difficult times like this, we should all shop in small stores and support them, but some stores don't appreciate our business. It's sad.
I love to shop here
Robyn is a very knowledgeable, diligent worker!! Would highly suggest seeking her out when you decide to sell with Plato’s. Great thrift shop with reasonable prices. Would definitely sell with them again!
Nice clothing for great prices, and very friendly staff
Great products and the workers were very pleasant and personable
Not too good variety. Maybe next time
I've managed to pick up some decent pieces here over the past 2-3 years, but tbh the vibe is really negative in the store. The staff are really sweet, but you can just tell they aren’t fully comfortable around management. I can understand why, if I'm correct, management/ownership are this blonde and brunette women, and every time I come in and they're at the front, they always seem grumpy and their faces are uninviting. Their clothing is also inconsistent. I tried selling here once, decent, wearable and brand clothing was rejected for looking too "professional" lol. I brought the clothing based on what I saw in the store so idk. I like the mission of the store, but would love to see changes in the atmosphere and their buying tendencies.
Great deals, quality brands
I like this store because they have more brand name items than any other send hand/consignment store I've been to but I give it only three stars because it's well over priced. Also I brought in some brand-new Lululemon items with tags on each of them and they wanted to give me literally $28 bucks for it. I sold the items on another site for almost the same price I bought them for. The have some new items in there with tags on and they're selling for triple what they offered me for my stuff...
Great selection of all nice clothes, discounts are given as well if there's anything wrong with it
Staff was great and went above and beyond to help try and locate certain items or styles. Racks are a little close together but store is clean, staff is friendly and great and selection and prices are all fairly good.
Amazing selection ! Feels so great to walk into a place and can find literally anything. Im saddened that i had a low expectation for this place and didnt bring much cash with me. Im totally preparing myself fpr my next visit. The staff was very helpful and i love the cleanliness of the place. Theres so much to choose from that your eyes cant just stick to one place. I think that its very convient to put their prime line in front of the store ( means that the pick the high end brands and place it next to the front door ) you cant miss it. Their selection of purses and wallets are to die for and they have a good amount of jewlery is stunning. Im going back next week ready for the next great buy.
Great selection, great prices and friendly staff
Love this store! Quick service. Also, Jay is the best.
All these five star reviews are fake. First off I brought H&M and Forever21 items all were from the list of brands. She said she doesn’t have time to go through everything which is BS I have some great brands and I only brought 3 bags of items? Terrible lady that wasted time.
Inhospitable! Despite being regular client, was treated with utmost disrespect. Stopped patronizing.
Brampton's best kept secret.
Great place to find trendy second hand clothes. Decent amount of selection and it doesn't smell as weird as most thrift shops. I come here when I feel like buying clothes but don't want to spend too much
Great bargains on designer clothes and almost new shoes.
My favourite Platos location with wonderful staff!!(:
Staff is unfriendly (with few exceptions). I only sell but the merchandise can be nice if you find your diamond in the rough. They buy for 30% of their sale price, which is okay depending on your item.
Bit of attitude with the staff literally at the second the clock is 15 mins to close. I went to the cash and she said in a very mean tone while not even looking at me "Go to the next cash sir, I'm closing here for the evening". The other employee told me sternly that were closed with the most serious look on her face. Do you really hate customers that much? If you don't want to serve customers at that time then close earlier!!! That's better than being rude and kicking customers out!
It is a good place for lightly used brand name teen clothing for girls and boys.
Very friendly, well organized ????
i always find great stuff here. only taking a star off because they sell brands like George (walmart),Old Navy & Bluenotes which are very cheap to begin with. you might as well buy the real thing for those brands
AMAZING concept but this store just does it wrong. they will rarely take in any of your clothes and when they do they give little value back, meanwhile, they overprice half their items and some of the things that they have there make me wonder why they would take that in. the employees are hit or miss, some are kind and genuine while others are rude and have a big ego. everytime I try to go back to give them another chance I am just more disappointed than the last.
The. Finds. Are. Awesome. Crazy low prices on previously loved designer and top name brands. If your going looking for them "3-stripes", you'll def be going home with hype-gear tonight! Only wish they had more mens wear, I really wanted to partake in the deals - I was tempted to buy a wicked fur coat! The staff is super nice, and seem genuinely excited you see customers get deals. Don't forget to check their IG! More men's will get you a five star!
Visit this location weekly. The staff are always friendly and accommodating and always willing to help. The store is clean, everything's organized and the prices are right. I love that they have a variety of brand names for myself and my children.
Honestly THEY WILL NOT BUY YOUR ITEMS FOR WHAT THEY SAY THEY WILL BUY YOUR ITEMS FOR. It was so frustrating talking to the girl about how much they give for each item. Apparently they give 30 % of what they retail the item for in there store, which I was fine with. They processed my stuff and they took three items from me and they offered me 13 dollar for all 3 items. I thought that sounds off so then I asked the lady how much 2 of my items( a plus size fall jacket and never worn boots ) were retailing for in their store. I was told 50$ for the jacket and 20$ for the boots. when I heard this I asked the lady at the desk why I was getting so little she told me that they take into consideration the style,the brand,the size. I told the lady that I understood that they take that into consideration when picking what items to take but I was told that they give 30% of what they retail the item for in their store. I told her I was in a bit of a rush and I was hoping she could check that for me if thats was right. she told me that if I didn't want to sell my items I could take them back. the lady repeated herself a couple of times mentioning that the style of the clothes was a little bit older and that it was plus sized. As i was in a bit of a rush and I needed the money I sold it to them but when I got home I wanted to double-check the math properly. I knew she was wrong( 30% of $50 is $15 and 30% of $20 is $6 I'm not the best at doing percentages in my head in a rush).She should have give me at least $21 thats not including the t shirt they also took!!! THEY WILL NOT GIVE YOU 30 % !!! They give you what they want to give you.
Great selection of womens clothing and some good deals if you know your brands and where to dig (they had a retro pair of chuck taylors for half price) Their men's section is pretty small.
Great face friendly people help you out good place for you to suppose I know you can take her clothes there and tell him
Waste of time
Clean place. The process to sell the items is easy. The staff is friendly and cheerful always!
This was my 1st visit. The staff greeted me warmly. Has a good mix of clothing and accessories. I bought a sequence clutch and couple bralettes. I'll definately be back.
Not my favourite platos closet but you never know what you might find
This place is a joke. I took my Magnanni shoes that I bought from Nordstrom and the lady said that it wasn't a high end shoes. Mind you the retail price is 345.00 dollars... I just took the shoes and walked out when she offered 25.00 dollars....
hello dear, m from india .m studied in bacholor of desgining (fashion).i want to 2 month interanship in your industry...plz tell me this is possible or not..
Good selections
It's like a goodwill store but more pricey.
Honestly ill advise people to go somewhere else. Second time there,and i had to decline payment offered, also the attitude from the second you enter the store blows my mind, Please, there is no point taking your items to sell there, save ur gas and go to other places much nicer and with friendlier staff.(i was treated sooo much better and offered a price that made me happy) If you do not have money to offer just say so instead of declining trendy pieces with some lame excuses, I had to laugh when i heard some of the excuses the lady made up. Your website says one thing and its another story in the shops, i brought items as listed on their website that was accepted!!!!but was told people do not purchase those same items that were listed on the website. Very Pathetic. I heard some1 mention on their google review page that there are a little racist yes i agree unfortunately. They look like they need to upgrade their inventory because i may understand why my trendy pieces were refused if you have staffs who do not know whats in, or current in fashion. Lmao
Always lovely stuff
This is the best Plato’s location I have ever been to. Upon entering all the staff greeted me and made me feel comfortable to sell and shop for clothes. They bought about 5 of my items for $30, most of which were jeans. I was so …
Love this place
Always love popping in to this little shop on Kennedy! Staff is always smiling, welcoming and helpful. Always manage to find something.... Like my new heels?
Got a few Great deals this season! 3 of my purchases had the original price tags on them....my kind of "used", it's a must-go if you're a bargain hunter
The friendliness of the staff is inconsistent between customers. I get the impression that they might be ageist or racist. One visit, it was evident that my backpack had been searched through when they requested that I leave it at the front desk. In other instances, staff was nice when greeting me but passively rude (i.e. ignoring) at the checkout. Even though they have a decent selection, sanitary inventory, and fair prices, I do not feel comfortable returning back to this location.
Friendly staff Great selection Clean organized store
For a discount store everything is over priced
I consigned several items here. They don't give much per item (usually under $5) but they give honest feedback for why they arent accepting the clothes . I got most for the boots and shoes.
Sometimes you find good items in the men’s section, not as often as before. Currently the men’s selection is limited. When I brought in my clothes in good condition and that are brands such as Ralph Lauren , Tommy Hilfiger , diésel and Hollister the buyers said that my items don’t sell very well .. I got offered nothing . That may explain why the men’s section is so limited. Disappointed with the buyers and the selection.
Brought in 4 new pairs of pants to sell and they didn’t buy any. Please don’t waste your time here.
Always find something trendy and reasonable in price.
great store. very clean and organized. friendly staff .
I’ve always had great experiences here! Great prices, friendly staff, quality merchandise. Really impressed!
Helpful staff and great finds for reasonable prices!
No complaints, the thrift store is clean and the staff are chill
Not very clean inside smells musty
Great store. Lots of selection. Go often. Staff is great.
The staff display the stock well, are great about posting new things on social media & good service
Customer service didnt exist!
What an amazing location! Selling and buying are both amazing experiences. The staff are top notch and I always find great treasures when I make the trip. Way to go Plato’s Brampton!
I've been here a few times and have found great clothing for a excellent price. In addition , the staff is super friendly and very accommodating!
Great store with great customer service super friendly staff!!!
I'm amazed at the things I found today. It didn't seem like I was entering a Thrift Store. It seemed more like I had walked into just another Forever 21! I was pleasantly surprised by the quality of everything there and left very very happy.
The best second hand store in Brampton I love it their premium selection for purses/bags and sunglasses is fantastic
Asked for a change room, when I got out the same staff who attended to me asked me if I needed a change room... Nice clothing though.
it's the best
Great deals on quality clothing.
Some nice clothing to buy for cheap! VERY LOW DEALS, I DO NOT SUGGEST YOU BRING YOUR CLOTHES HERE UNLESS YOU WANT PENNIES!! OFFERED $4.50 FOR A BRAND NEW PAIR OF VANS SHOES IN THE BOX WITH TAGS $74.99 RETAIL, LULULEMON WITH TAGS $118 OFFERED $10 RIP OFF
Lots of clothing from lululemon and victoria's secret PINK. Plenty to choose from and some really nice stuff. Still a little pricey since some of the stuff is pretty old and out of style but the staff were super friendly and it's a really nice atmosphere.
New location on main is good with Plenty of parking. I had good experience at the kennedy location with decent items at fair prices. But when i checked out the new location i was disappointed. Not only is the merchandise sub par. But the only few decent items was overpriced many of which i could buy for the same price at the department store. When i asked the ladies at the front counter some questions. They didnt even care to check what was clearly behind them. I hope that platos brampton can get back to the good staff. Quality merchandise and fair pricing as before.
The new location is amazing!! The staff is SUPER helpful! would give a 10/10!!
A large variety of nice clothes, footwear and other goods.
The clothes in the store were not trendy at all. Value village and talize has better clothes in newer condition. The place is pricey as well for the wear and tear on the clothes. Not wasting my time here.
This location has the rudest staff. We drove past and decided to stop in, granted we were unaware that it was close to closing. We walked in and greeted rudely with "We're closing" and the associate just walked away. There was 7 minutes left in the hour so I assumed since the door was not locked + closING and closED are two different things, that maybe they we could take a quick look around. When another lady came and said "You heard we're closed right". Mind you, there are no hours even visible to the customer when we walked in. I will probably never make the drive back to this store and will make sure others don't waste their time making the visit either.
The men’s clothing selection is very poor and generic, It seemed like they put little to no effort into that section....I actually noticed that one of the pairs of jeans were way over priced for a pair of jeans that had paint stains all over It for $20....and it was not meant to be the style of it because the way the paint looks definitely shows someone had used them for a painting job, got paint on them and had no other option but to throw them out of give them away....as well as the music doesn’t seem to appeal to many people I have noticed that they played the same type of music continuously and the music variety is not good at all. I would recommend expanding their music options to something more appealing to different demographics. Once you apply music that appeals many different people, it really will attract others to come in more. On a positive note there was an employee named Madison that had gone out of her way to ensure that I had the best experience possible and it really did make me feel welcome. It was actually the first time I’ve ever had that type of support when coming in the store.
Friendly, polite staff, good selection great prices
Went to sell some stuff that was in excellent condition TNA to be exact the girl who processed my things handed it back telling me that it didn’t sell well for them.. yet today I went in and purchased a brand new tna sweater. It’s clean but the staff is snobby and no one really says hello as customers walk in the door. Half the items you find are worn out or stained or damaged. Not worth shopping here!
The only platos closet worth going to! Staff here are awesome and you can really tell they loving working together and love what they’re doing. Even if it’s a retail job they take passion in their job. Compare their social media to the Mississauga location and you can see why people love the Brampton location more. Keep up the solid work Brampton Plato!
The person with the dark long curly hair was super sweet and assisted me when i was looking for specific things. The stores products are super affordable, and the staff are great. I definitely recommend platos closet!
This place ROCKS, sell your gently used clothing.....wow!!!!
Purchasedan item that was mislabeled by the store when I asked for an exchange they wouldn't do it? I get that it's a Thrift Store but you marked an item wrong sold it for more then it was worth brand new and then didn't help... I love this store but this is a reason for me not to return
Very disappointing - store itself is very dark - girls working were more into trying on clothing and talking then helping - I overheard one girl tell this lady her items were of older style (scarves and wraps) and that they can’t sell NEW adidas head bands WT.... you guys always have sportswear events!!!
I came with low expectations since I've read the reviews before hand. The staff is not the worst but not the best either. They have very limited high end products but most are h&m, forever 21, Abercrombie, American eagle etc. So I found it weird that they ONLY accept high end designer labels from customers but the clothes on the rack are your common average labels. So something seems shady here. Also they're not really cheap considering it's a thrift store. But they do have really good sales from time to time and their stuff become very cheap. So it's alright I guess.
I agree with the previous comment. My first time was nothing special, the associates seemed bored, they were trying to be friendly but it didn't feel genuine. Second experience was awful. It was a busy day, they told us the wait time, which was totally fine. What I didn't like was after each customer left they would gossip loudly about them and their stuff, loud enough for anyone in the front of the store to hear., super unprofessional. It made me feel uncomfortable to think if they said about me after I left. I will never go back to that location. I went to the one in Mississauga and their service was awesome. Lots of staff, young friendly girls, not judging or gossiping. Not to mention a bigger and more organized store.
I consistently find amazing pieces at Plato's Closet Brampton - most of them with the original tags still attached! I never leave without purchasing at least 2 or 3 items. #happycustomer
Can’t bring a drink or a bag into this place, meanwhile there numerous Other people breaking the policy, DEFINITELY won’t be coming back. Terrible customer service. By the way I watched 4 people shop lift while in you’re store but my drink in my hand of an adult is such a huge concern in a second hand clothing store.
(Translated) If you travel to Canada bring little clothes, here it is very very cheap (Original) Si viajan a Canadá traigan poca ropa, aquí esta muy muy barata
Customer service here is the worst I’ve ever had. Everyone is on their phone or talking to someone - forcing you to have to wait at the cash desk until you can get their attention. They take about and hour to go through your things and only take a few things you will usually only make a few bucks as they give you less than 30%. Also while they look through your things there isn’t many places to wait so your forced to look around. You’ll find everything is either over priced or in bad/unwearable condition. Anything worth buying in this store is way too expensive.
Love this place
Some of the worst customer service I’ve experienced. Employees would rather talk to each other rather than cash customers out. What should have been a 5-8 min process turned out to be 25 minutes. If your time is valuable, I would recommend you go elsewhere.
Great deals! Great clothes!
Extremely disappointing customer service. I was told I would get a text in 30 mins after they evaluate my items. I waited for an hour and still hadn't received a text. I went back in the store and my items were already done being evaluated and they decided to pass on them for today. After waiting an HOUR for a text and then being sent away was totally ridiculous. At least communicate with your customers because I will never go back.
Love being able to bring my good quality clothes somewhere and make a little cash back!
Great place to find nice clothes
Good priced
Good place for shopping but not good customer service at all I will not go and also my family. They need to get new for customer service
Went to look myself and there is a huge selection of good quality clothes at reasonable prices. My son got a great shirt and brand new pair of Adidas shoes for under $50. Staff are super friendly and helpful. Covid guidelines followed.
Plato's closet in Brampton is amazing! I always find the best stuff for the best prices! It's always clean and organised so its easy to find what you're looking for!
The selection doesn't change as much as the other locations but I can find a fe good things
Friendly and professional staff. Good selection for men’s clothing and shoes. I walked in with 14 pieces of clothing in which they bought 4 pieces. I believe they would have bought more of my pieces but it just wasn’t the season for it.
I had a really pleasant experience today at Plato's Closet in Brampton. The staff were friendly and willing to explain how their operations worked and even provided the breakdown of how much the retail is, the amount I'm receiving and how much they are going to sell it for. The only thing, I brought in over 20 quality times but they only bought back 5 - which is okay, but I was hoping for more items to be selected.
wide variety selection . thank you
Amazing prices!!! I was thrilled to see so many brand names. The clothes they sell are in excellent condition and I was even able to sell a few Christmas gifts that weren't my style! Definitely going back for more!!!
Love it there!
Not the best quality items
great place, would recommend
This store is OK, not the best though. I brought in a TON of clothes, enough clothes for to fill a whole new wardrobe. They did buy a lot of things, but they were also SUPER picky. I have two cats and sometimes cat hair sticks to my clothing. Well as soon as they say cat hair on anything they immediately rejected it. I have never been to a platos closet that didn't at least lint roll the stuff. They rejected quite a few brand new things with tags on them. Why? I don't even know. What really bothered me was that it was a guy sorting through my clothes. Not a girl who would be the most up to date of GIRLS fashion. At one point the manager came over. She looked at one of the things and said, oh this is cute, is it damaged, why are we not taking it? He showed her a tiny little mark on it. She took it over to the other counter and wiped it down with some water? I guess it was. It came right off. It was brand new with the tags. So they ended up buying it. It was little things like that? I've never been to a platos closet where they just completely disregard something at the tiniest of marks without even wiping it first. So the manager started to look through some of my stuff and she said she would have loved to take it all but some things needed to be re-laundered. So I took what they didn't buy and re-laundered it. I came back the very next day and it was yet again another GUY looking through my stuff. Not even the same guy as the day before. He still took a lot of my clothes. But some of the clothes that even the manager told me she would love to buy if they were re-laundered, he didn't take. It was a little ridiculous. I mean, I got about $80 for my clothes on each day. So I made out with like $160 for my used clothes. But like I said I brought in enough clothes to complete a whole new wardrobe. I just feel that this store is way too picky. I also feel that they shouldn't have guys sorting through girls clothing. Especially guys who don't even look like they're into fashion whatsoever. At least they sure don't dress like it. I probably won't return to this location. I'll find another one.
Good
I went into this location today, (Saturday) to see if Platos would buy my items. As soon as I walked in I noticed the girl behind the counter was carrying an infant (baby). I thought that was very unprofessional. I felt like she was not focused onto what she was doing towards her job. Why would you be holding an infant on one hand while looking at strangers items on the other hand. Isn't there policies and procedures they follow at Plato's?? Bad first, experience!!
Super nice and friendly staff. They were really generous with my "Selling" items and I would definitely go back. Some other Plato's Closet stores have poor customer-service driven staff and it left a bad taste in my mouth for the company, but this location changed my perspective. Highly recommend.
Used clothing store Variety of choices
Will NEVER go to this place again. Girl in the above pictures in the centre wearing a black tee shirt is so rude! What a horrible person to deal with, terrible attitude, and not to mention the place is a complete rip off. Give your clothing to people in need or to friends than to get offered $25.00 for a Michael kors watch that they will turn around and sell for over $100.00. No thanks. This place will not get my business, only bad word of mouth. Such a shame
Plato’s Closet is one of my favourite place to shop. Plato’s Closet Brampton though** has a certain attention to detail unlike any other I have been to. They consistently offer Large BRAND name items for outlet prices. On top of that Inventory is always rotating with new seasonal trends and i have purchased so many items with original tags on…. Whhhattt, Love IT. From experience when selling my own clothes, the items are inspected meticulously (for authenticity and cleanliness). Which is appreciated as a customer, I know every item i have previously purchased has been handled with that sort of attention in mind. Prices are completely reasonable and staff have always been pleasant.
You guys have no idea of what to buy. I never find nothing. If you guys post some man pictures of what you guys looking for it will be easier. I.i am not coming back anymore. beebringing good stuff and you guys didn't 5
Amazing prices
Great staff! Adriana helped me the day I went in there! They have amazing items for some of the best prices ive seen in the gta! The dresss are gorgeous! I snagged about 3 or 4 of them, including a white one i used for my bridal shower i love their array of casual and glam attire! Also i found my fiance a winter jacket from buffalo david bitton for only $25 !!!! The variety and prices are amazing! Its a must shop location! I also love their social media presence as they update their followers of any reminders/deals/contests/clearance sales/ as well as items they showcase and providing the hold policy system! Ive done a vlog and haul at this location! Check it out IG @theshoppingbagkate YT Theshoppingbag Have a great 2019 new year and thanks to all the lovely ladies from Platos Closet Brampton!
Their new website is easy to navigate and updated regularly. Curbside service is seamless and delivery is available too.
LOW KEY SPOT DONT TELL PEOPLE
Small men's selection. Took high quality brand name clothing to sell and left with $12.60. Brought in 2 pairs of Levi Jeans and addidas athletic shorts. Was not impressed. Not going back. #feelingscammed.
Highly over priced for used clothing along with the fact that customer service is not the greatest and the items the post on there Instagram you never get updated if they ar sold or on hold which can cause much frustration
Nothing special. They didn't buy a thing of mine. I went to the Vaughan location they bought most of my new product.
Prices are little high but I found two great pieces at reasonable prices. The dark haired girl was quite rude to another customer. Not sure the deal but her tone as a representative of the store should have been kept professional.. I could hear the employee scolding a patron after I left the store. Not cool.
I would recommend the Brampton platos closet to anyone! The staff is very friendly and knowledgable, especially Leanne. They are very thorough when looking at items before purchasing ensuring everything is authenticated and in good condition. They send things home if they have stains which is reassuring when shopping there. The store is neat and clean, the racks are well organized not crammed therefore you are able to look through items and moved things easily.
Great prices on used clothing
Best Plato's Closet I've ever visited! Keep up the great customer service guys!
I’ve been shopping here for over a year now and I love it! The employees are helpful, fun and the clothing is always on point! I love the new location and how much space there is now. Literally my entire wardrobe is from Platos Closet. I get Kate Spade, Aritzia, and all my Nike gear from here. Would highly recommend checking this place out!
Horrible customer service. The blonde "manager" should learn how to speak to people without attitude. Also not a good selection at all! Dont waste your time.
Don’t waste your time trying to sell clothes here. You’re lucky if they even take one thing that you bring in. Even if it’s modern and good quality, they will still tell you that most of it is outdated and not explain why.
nice customer service
Love this place......and great staff
Have been to this location a couple times. The first when they were just buying, and not yet selling. The experience was pleasant and the woman working was super friendly. I was impressed, up until my second visit the other day. I was selling my things, and was told that my things would be gone through shortly, and it wouldn't take too long, as she was going through someone elses items before mine. I was fine with waiting, as I was in no rush, however, when you find the person that is SUPPOSED to be looking at your items is gossiping and talking to another woman, at an upwards of 10-15 minutes, it's a little discouraging. Finally, the woman she was talking to walked away, and she began going through my items. I found it incredibly disrespectful, and won't be returning. It's one thing to have a few words with your coworker, but it's another to start a full conversation while a customer is waiting, as if my time is worth a mere fraction compared to conversation.
It's basically a dress shop if you need address altered or sized this is one of the places to go
One of my favourite places to shop! Great stuff at amazing prices! Alot of stuff I found is brand new with tags on it! Lots of brand names and everything is in great condition. Reading some previous reviews I agree that they sometimes are selective when buying clothes, but as a shopper I think that's a good thing - this isn't your average second hand store that will just take anything. As a person selling your clothes, for me really the other option is to donate it so I think getting a few bucks for each item is better than nothing at all. And for the last comment about the employee and the baby, I've seen her there before and I think she is the owner who I'm assuming is on maternity leave and came in to check on things and maybe help out. In this day and age I would think most people would be a bit more accepting of a new mom who is also an entrepreneur trying to run her own business.
I love this store as u can find loads of stuff all the time and rates are amazing.. It's addictive????!!
Great brand name stuff for an even greater price. Would recommend!
Great well organized will go again.
Don’t mess with the vibe there. Kinda sketch eh.
The best place to shop in Brampton. Shhhhh let's keep it a secret!!!
Honestly if i could give 0 stars i would. For real this place is scam, i walked in with 200 dollars worth of clothing and walked out with $33 instead. Idk what I was thinking, take in the bad review of this place in consideration idek how people gave 5 stars:( Before going in i read the reviews and laughed and now i’m crying.
Very disappointed ordered through there online site. Went to pick up the items and the condition was terrible. The logo on the clothes was worn out (missing sections) and discoloured (red circles in logo. To top it off the item was not even authentic as advertised on site. I will never order online from them again as it’s very misleading... any damages should be shown in the pictures so people can make a valid choice based on condition to purchase or not. Also no refunds so it is even more of a waste for me. I drove all the way from Toronto to pick up.
Customer service was amazing and really helpful. Would recommend. The girl with the long curly hair was really helpful.
It's messy with cheap clothing. Staff is condescending. The Value Village down the street at Dixie/ Dundas has more brand name items at a better price point. Mostly Sirens and forever 21 items
Love this store so much. Plato's is by far my favourite place to go thrifting! They have a wide selection of brand name clothing, shoes, and accessories for great prices. I am never disappointed!!! I always find really nice pieces every time I come by. I recently purchased a bunch of stuff from their online store and I cant wait til they arrive tomorrow. I'm really pleased with the transition to their online shop. They did a great job making the process super quick and easy. Highly recommend this place!!!
The staff is exceptional, helpful and fun.... Thank You for the great service. ????
Its a good store to get name brands at a cheap price ...staff is excellent
They completely rip you off here! I brought in new brand name shoes that I never wore because they were a gift and turned out to be too small, and she told me she would give me $8 for them. ARE YOU KIDDING ME?! FOR NEW SHOES?! you're better off selling your stuff yourself. Don't bother with this place ! The girl who prices your clothes is also extremely rude and impersonal.
Don't expect a text back from them when they tell you it will be 15-30mins. They'll quickly go through the clothing then tell you things with tags still on them are out of style. But if you look around the store looks like the clothing haven't been updated since 2012. Whatever they do take expect pennies. Might as well donate it to a shelter....
Great thrift shop. Great prices.