We have the opinions of real people like you who are consuming the services and products of Hot Topic (Costumes) in the area close to Brampton (Canada).
At present the firm gets a rating of 4.3 stars over 5 and the rating was based on 127 reviews.
As you can read, it reaches an opinions average is high, and it's founded on a very high number of scores, so we may conclude that the assessment is quite credible. If people have bothered to give their opinion when they've done well, is that it works.
You know that we don't usually stop to place scores when these are good and we usually do it only if we've had a problem or incidence...
This Costumes is classified in the category of Clothing store.
Good service
Best customer service ever. The management staff is extremely helpful and nice. The ladies made shopping there quick and painless.
This place is great for when you want a little fan service. Loads of geekery to choose from. Harry Potter, Star Wars, Anime, and some cosplay accessories as well. They sell graphic tees of various movies, video games, and anime series too. They have a sale rack of clothing with some relics of a gothier day. Totoro earrings for the win. I believe they sell piercings and plugs as well. This store is very small and cramped. If you are claustrophobic then this shop ain't for you. Definitely the one stop shop for your nerdy needs. Enjoy.
Lots of cool and different items to catch interest of teenagers and adults alike.
Lots of old stock, but some great new stuff.
Friendly staff who are verry helpful. Wide variety of stuff for a small store. Located on first floor of Mapleview
I love the store
My every nerdy clothing need
Great prices & selection
Amazing service
The girls in the store reminded everyone else today about the sale they had going on, except me. I thought I grabbed the right items and instead of being corrected like every other person in the store the chick just rang it all through full price. Needless to say I’m never going to this store again.
You will always find someone that can help you. And lots of knowledge people. Super good customer service!!
Great store, and the most amazing staff!
This location is no different than any other Hot Topic. Except I will say that they graciously did an exchange during boxing week for me, and I was driving from out of town. I called them in Boxing Day and they were quick to confirm they had what I needed and put it aside for me. They also cautioned me to wait til the next day to do the exchange. They pretty much saved Christmas, and the lady who helped on the phone was cheery despite it being a crazy day for retail workers. The staff were friendly and looked like they were having fun.
Standard fare for apparel and accessories. Fun t-shirts if a bit overpriced for the quality. Licensed merchandise for most popular fandoms is easy to find here. HT bucks is a nice touch, many purchases come with discount coupons for your next visit.
Good selection of items and very friendly staff
good
Employees were very nice and had a convo with us. Love the products as well!!!
They always have some coupon at the door which is neat
LOTS of product, almost too much for the size of the space. Hard to distinguish employees from customers which is both a pro and a con. It's great that the company allows staff to dress how they like and express themselves. Sometimes feels uncomfortable to ask people for help because of uncertainty
SO MUCH ANIME this is my fav store it's rlly amazing they have bts stuff and adorable jewelry and pins. They have alot of anime and the staff are very nice. The stuff is kinda expensive tho that's why I gave 4
Great variety, friendly service. Nice ambience.
Great stuff in this store!!
Great collection and helpful staff. Lovely!
Great
this is by far my favourite hottopic location, it has the best deals. you could go to square one and spent all full price while at BCC you can get tons of stuff for the price of one. also to everyone angry at the hottopics prices, you got to remember that this is a licesend company, and the hottopic website is usually on USD not CAD so of course in store is going to cost more. also everyone knows hottopic is expensive so dont act surprised when you see a graphic tee for $30
Excellent staff and great store!
It's a great shop if you love comics, video games, fantasy characters. You can get almost any merchandise of all your favorite character.
ALWAYS AMAZING!!! I love shopping at Hot Topic. It is my favourite store. When they have deals.. Trust me...they are worth visiting the store for. Love you guys!!!❤❤❤
My daughtet loves anime and this place has the popular titles merchandise in stock!
Very kind staff mainly come here for funk pops they have a great selection
the customer service is always awesome. I came in here with my boyfriend, and it seemed like they were sold out of the shirt. The worker let me get the last one which was on display. she was very kind even with my terrible social anxiety. Prices are high about $30 a shirt but I usually come when there is a sale so you can get 2 shirts for $20 each. The quality of the shirts are good they last me about 2 years and I have put it in the laundry about 100 times.
Great staff to help with getting stuff for grandchildren
I went in with a friend and there was a wide variety of merchandise available to purchase. However, the floors were quite grimy with pieces of garbage littered about. The two staff that were on duty that Friday afternoon were friendly but more interested in gossiping about their boss than offering service. If I had to purchase an item here I would, but believe me when I say that I'll be exhausting every other possible option first.
What's with all the anime?
The staff are always nice and helpful.
Things are pretty but expensive. Unless you keep tracking the item and buy it on final sale.
Best hot topic in Vancouver
Always great swag and friendly service
They open at 11 weekdays. Please change your gmaps hours so other customers don't waste their time :(
Little bit expensive but they have most of the characters in stock.
Great staff! Love my new stretchers!
Went with my children.
Really good tshirts
Great!
Great stuff and service!!
New stuff all the time
Love Hot Topic. In store shopping is much better than online due to huge shipping fees.
Staff is really friendly and helpful.
Fun and always happy staff eager to help you find what your looking for.
The place is of average. Fast service. The food was delicious. Mostly Caribbean and Chinese flavours
Anime!!!!!!
Great selection.
Very helpful with their hair dye.
A hidden jem for amine lovers.
just spent half an hour in this store and not a single worker spoke to me. horrible service, way too crowded and too loud.
Great selection awesome staff
Geek out at this casual store with awesome themed accessories, apparel and goodies.
Bought my daughter some Billie Eilsh clothing from here...she loved it!
It used to be decent but the shelves were pretty empty
Has everything from band tshirts (ex.Queen/MCR/Bob Marley) to disney, anime, marvel, harry potter, etc and the funko pop wall is well stocked. Is a little small, so going during peak hours can be a struggle. Though if your looking for something specific this is your place.
This is my go to store every time I'm in the area ???????????????? Can't get enough of this store, I mainly shop here for my ????????metal shirts ???????? Thank you Hot Topic, they get my 2 thumbs up every time???????????????? Thanks to my niece that told me about this store a few years ago, hats off to my niece as well????????????????????
The staff there are super friendly and kind and of course all of the stuff there is pretty great! :)
I was here looking for some items. More pop culture or hipster. What great staff. I was asked by three people if I needed help. I did get help on two separate occasions looking through all the stuff. They clearly examined several specials and clearance items. It was nice that they gave me a discount on an item when I thought I did not meet the sale requirements. SWEET!
Love this store!!!
It's a great store. I was surprised they had it in Canada but the people are nice there. :)
Very edgy as it should be. Nice clearence box.
Packed and overfull. Great staff
Nice staff. Nice merchandise. Always enjoy my visits. Gotta go back for a funny pokemon shirt I saw.
A great place for band, anime, comic, video game, and movie/show merch. They also offer some punk and wiccan style products, jewelry, makeup, pins, hair dye, and more. I encourage taking a look around the physical store as the staff seem friendly and it's a fun place to shop. However, I'd avoid the online store. The selection is great but sizing can be very difficult to gauge, even with sizing charts. I ordered three shirts of the same size and one was a little smaller than I'd hoped while the other two were huge. I didn't get back what I paid since I bought them online and an exchange could have been better in this case. Shipping is also outrageous as it's based in the US and heavier or several items make the price go up fast. Payment can be a hassle as well. On my first order the payment went through and was refunded several times before it was finally processed. Last note about the online store, remember that the pricing is in USD and so will cost more in Canadian dollars than you might think. I will say that both the physical and online store often have half decent sales and promotions. Check it out for yourself and hopefully this will help you have a smoother experience.
Staff are Awesome & Knowledgeable :) Manager Liz went above & beyond with excellent Customer Service. We enjoy shopping here lots. If your at Metrotown make sure to check them out!
I love it but prices are a bit off compared to the quality of the material that they use to elaborate their stuff
Great selection of pop culture stuff (I won't say memorabilia).. staff is very helpful and friendly.. I could easily spend a couple of hours in the shop.
Amazing store, wide variety of all pop culture
Good stuff inside
Not accessible for disabled! Even though it's in a mall the store is cramped to the point of claustrophobia. Far too many things in too tiny a unit. Despite many amazing items for sale this is a store I dread. Can't move around in it without knocking everything. Also, I find it very difficult to get help from salespeople. They are always busy and waiting for them to be free never seems to work as someone calls or butts in ahead. There is no where for lines to form so it's a free-for-all. Very unhappy that when I asked for something to be reserved a salesclerk said he had it his hands and placed it aside. Only to find out the next day that he had not checked stock, had not had it in his hand and did not put it away. I understand if something is not in...but don't lie about it. In the future if I must get something from here, I will order online.
There are nice items but the entire store is extremely crowded and unorganized. Staff were super rude and appeared pretty incompetent. I tried asking for a different size in a shirt I really liked (seeing as there was no organization I figured maybe there'd be more of it hiding somewhere I hadn't spotted), and was turned off completely. There were three employees standing at the til just talking to each other, I asked them and was stared at blankly before one of them pointed to the other side of the store and went "ask them". So I asked "them," which was just one guy that looked lost, and he said oh hang on I have to go ask. He goes and asks the same people I just talked to and they just say no without checking or even making sure of what product he was asking about (he referred to the shirt by the wrong graphic name). At this point I gave up, put the merchandise I had in my hand back on the shelf and left, because if you don't want to give me decent customer service I sure as hell ain't giving you my money.
They have some pretty cool and unique things . I am always looking for band shirts and GOT items and I am never disappointed!!
Great staff dope merch.
The people here are rude and there's nothing cool to buy here. Also the prices are insane. I wouldn't pay that much for any garbage that comes out of there
I'm a Funko pop collector and I feel that hot topics business practice is not very accommodating to customers because whenever there's a funko pop release, customers have to line up hours ahead to buy them, and because the pops are so limited, a lot of customers who lined up for hours ends up going home with nothing because they're all sold out. The whole buy one get one for 30 percent off pretty much encourages every customer to buy 2 of the same pop which makes it even more limited for everyone. Please Introduce the pre-order system and stop making customers line up in front of your stores hours before opening. It's a bad business practice, and it's also a really bad marketing strategy if you guys are trying to get more customers to enter your store because most people already know what they want.
Found some really cute frog enamel pins here. You might want to check the type of backing the pin uses (I find the clip ones hold better than the rubber ones). They have lots of very trendy, pop-culture clothes/accessories/toys from animes, cartoons, tv shows, and inspired by whatever is currently popular. Would be a good place to find accessories for cosplay or streetwear. Just keep in mind the quality of items can be iffy for some products.
What you expect from a Hot Topic. Just wish it had more space
MOST AMAZING PLACE IVE EVER SET FOOT IN
Very low quality and expensive items
Too crowded to get good service
A very crowded store usually with stuff. Staff friendly and prices aren't bad. I go there for the arctic fox hair colours really.
Nice place, wish they had more anime shirts
Staff there are so nice and actually ask you if you need help even though it's a small store they are always there if you need help and always organized and clearly the store is well kept :) always look forward to shopping there
Worst hot topic location in the GTA, all funko items get taken by re sellers and employees first. They have a limit of 2 on pops even if only 2 drop. They put out 3 erin yaegers.. meaning 3 were taken by employees (boxs of 6 always) the day before. How is that fair? DO NOT RECCOMEND!!! Dont even bother trying to get popular drops!!!
More like not topic
Awesome
Didn't have a Thy Art Is Murder shirt, but they have decent prices. Would buy from again.
Spacious. Nice staff. Loads of options. I do find size large goes fast. And I wish signage was clearer about what style shirt all the shirts (ex: anime) were. The sizing is a little inconsistent too. But I assume their anime and band tees are all like men style and men sizing? I also wish crop tops would stop :( all the cool shirts are crops, but those were the colors and designs my husband liked the most. I hate how it isn't gender neutral at least in that regard.
I used to love this place until I had such a negative experience here. The staff give you wrong information. They lie to you when you're corresponding with them about having things in stock and make you come in to the store when they clearly don't have the stuff they said they did and when you want to just return something after you were told you could do an exchange ages ago and they never gave you the exchange then they refuse to refund you the full amount. They say it was too long ago but I've been trying to deal with this for way too long. I tried to deal with it in a timely manner (well within the 3-month return and exchange window and then I was assured that since they didn't get the stock in that it could be dealt with outside three or six months window) and then got sick and tired of spending gas money and time phoning and driving into the store multiple times to deal with this situation so I put it on the back burner because I have better things to deal with than t-shirts... and when I try and deal with it again when I have some free time in my life, they say it's too late even though they did nothing to actually help me before they just give lip service and are completely stubborn. Too bad they have lost a customer for life!
Nerd stuff, I only ever buy the clearance stuff
My teenaged girl loves this place. Good place for Christmas/ birthday gifts.
It's overcrowded on high peak times, very narrow path that you have to squeeze by or wait for the person to move. They do have lots of apparels and other things, certain sizes weren't available which was a bummer, staff were nice, welcoming, and helpful. overall though not a bad experience.
I love the people, and the t-shirt. This place is amazing.
Beautiful place
It's ok, they have really cheap Jeans which are decent quality, and some cool shirts, otherwise it's pretty niche
Awesome service
My favorite place ever.
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Has a pretty good selection of nerdy stuff. The quality is okay but its good for the price and most of the printed artwork on shirts are pretty.
Staff were super helpful and very friendly. Easy to talk to and was well informed of the store promotions. I would recommend this location :)
My kids like the trends especially from favorite movies or video games. Friendly staff and convenient location.
Most anime stuff are available in their stores
Very crowded and disorganized layout and is so dimly lit in here I could barely see what I was looking at!! Had me feeling claustrophobic inside. Also quite pricey. On the other hand, staff was helpful to aid me in finding a good present for my nephew within my budget
Nice place same as its name hot trendy
To pricey
Most Fandoms are found here.
This one of, if not, "the" favourite store for my teenage daughter. Lots of TV/movie, them items, from backpacks, clothing, buttons, jewelery and collectables. They do have items for men, especially t-shirts and collectables, but IMHO, and from seeing the clientele, it is mostly geared towards girls. They also have a larger selection online, my daughter has bought a few things online that you just can not get in Canadian stores, or are not carried in store at all. If you sign up online, they will email you exclusive offers and coupons. Not really a store I personally would go to, but I enjoy browsing when with my daughter.
The employees are really friendly and nice. Even when I had a problem with an item they were super attentional and patient with me! I really appreciate the treatment I had!! Elle is amazing! Thank you so much team, you deserve the best!
It is a really nice place to get Funko pops if you collect them and they have pins lanyards and keychain and t-shirt
Always some cool stuff to look at or buy
Now been there couple of times. I never skip this shop if I am at the mall.
Love this place. If you're looking for trendy clothing, toys or little gifts - visit. Whatever is popular in terms of anime, TV shows, and cartoons - they usually have something. They don't carry video game content usually. Staff is friendly and can help find something quickly in the super packed store. They also have a number of items for people with piercing. Not the best quality from my experience, but they can last a while before being replaced.
My kids love this store!
Thank goodness they finally came to Canada. I miss when this was a mall goth store though, I want big, noisy tripp pants! Bring them back! Staff is very friendly and helpful, I just wish they could get a bigger space, because it's just jam-packed full of things.
I like coming here to see some things and the staff are friendly but I'm not sure if they work off commission or something cause they are REALLY in your face while you're shopping. I do find that I have to be a little forceful with my no thanks when they ask if I want help or they won't let me be. But I also understand stores like this often deal with a lot of theft due to the younger demographic that comes here so I don't blame them especially if they are on commission. Just for me personally I don't like being bothered so much when I'm shopping as I like my personal time and the store is already very loud and cramped so having someone hover over your shoulder can be a bit intimidating.
Where else would i buy a marvel T-shirt? Love the store and has almost all what u need in pop art/bands/movies clothing and accessories...
Great store, band shirt selection is getting worse, non rock band shirts being sold? What?
Didn't know that have one in Vancouver, very nice store!
Amazing and everyone is sooooo helpful!!!!!
Great store wide variety of merch from metal to emo to rap
Best place. Best place for t shirts and accessories
Really Cool stuff , they sell.. Check it out ????????????
The store was organized and easily to navigate. The Funko Pop is scattered through the store based on type But there is a huge section in the back of the store for various Pop. The clearance section for T-shirts is also near the back of the store.
It's a heaven
Pretty big Hot Topic store with good deals and lots of variety.
Didn't have what I was looking for but clean and not full of people
Love their products, shirts and earrings are my favorite to get. Got a pijama, many shirts, earrings and figurines from here.
Great deals and fun stuff
(Translated) I loved this store, with anime-inspired t-shirts and items. Very well set and attended. All they have are licensed items, no copies, and reasonable prices. (Original) Me encantó esta tienda, con poleras y artículos inpirados en animé. Muy bien ambientado y atendido. Todo lo que tienen son articulos licenciados, nada de copias y a precios razonables.
Awesome staff...were friendly and helpful. Lots of awesome clothes to match your taste if u like stuff that are literally different from every store in the mall
Good place
It was a really nice place, the workers were very cheerful and helpful. Unfortunately, it's a little to crowded if you're in a wheelchair or using a walker.
Stocked up on the latest prints????
When we first came into the store three different people approached us to promote sales, which is all fine and good if they weren't so aggressive. One guy approached me twice, and the second time was while I was considering which size of overalls to buy. He said there was a change room to try them on which was helpful, but then after trying them on I opened the door to get my boyfriend's opinion and he was still standing there, being overly aggressive and physically blocking off the exit to the room and my boyfriend. It made me so so uncomfortable, because I couldn't talk to my boyfriend at all without him staring at me, and then after deciding to purchase them he once again was overly aggressive with pushing sales. Honestly the whole change room thing felt so invasive and unnecessary. Some of the people working here need to seriously chill out. The girl at the front counter however was very friendly and nice.
I always get very good deals on my piercings ;)
Super nice staff
Luv the clothing and accessories so cool...
Stock was pretty low, happy that i actually found funkos that i wanted
Great selection, great staff, and great prices
They were very helpful
good selection. n changes. pretty mainstream stuff though
I had a return to do, and I admit that it was past 30days. I came in to the store with my items and the receipt (all in prefect condition, with the tags on them since I didn't use them.) The Lady (who looked liked the manager as she was delegating tasks) asked why I was returning, and I stated that I didn't want to support JK Rowling at this time. (the 3 items I had were HP and I think understandable why I would want to return them). She took my receipt, and then saw the date and then refused to retun my items. She didn't even scan the receipt. She kept saying it was past 30 days so they couldn't do anything. I told her that I was good with a store credit so it didn't have to go back on my debit, and still refused to do anything. And look I get it, it was past 30days. BUT I work for a pretty well known Canadian realtor, and let me just we would have never turned a customer away like this. The fact that she wasn't even willing to work with me! And she didn't even bother to scan the receipt. Very disappointing. Won't be here again, and I'll be sure to tell friends and family.
This place has crazy stuff all over the walls they have everything you can imagine with printing pictures whatever you like on them from touques's to socks and everything in between
Just like the name suggests, it has merch for all the trending topics. Gaming, TV shows, Movies they have clothing, accessories and other stuff which is ideal for gifting or even for self. Good place to find gifts.
It's always a mess but I'm pretty sure that's just part of their brand...
Got my hands on some Pusheen X Hello Kitty stuff. ????
Really brings me back to when I was 13. People there are super nice. It's a lil bit on the pricier side but everything is pretty good quality so it's worth it. Beware of the pin bin; some people like to leave the pins open. Rummage with caution.
Alot smaller now...but this place always rules for you anime and TV show favorites.
Friendly service, wonderful and diverse products, I never wanted to leave!!! ????????
The staff are very friendly and welcoming. The store has a great atmosphere and really makes you want to come back. They also have a great selection and I highly reccomend going there.
Can be hit or miss. Need to take your time to find a diamond in the rough. Too much staff on floor. Be prepared to be asked if you can find what you're looking for multiple times by several staff. Can tend to follow you if you're taking time. I understand it's probably policy and trying to prevent theft, but it can feel uncomfortable sometimes.
Staff here were great and super helpful, they seem to be happy working there which is a change from most retail. The prices are a little high but still worth it to get something you know will be a good gift. Big selection but the store felt a bit crowded to walk around in.
Great staff! Very helpful!
Ok selection
Staff forgets to put purchased things in bags, not suggestive about sales, basically not fully woken up.
They have nice tights here. I like to browse the store. The sales staff are friendly.
Angsty teenager me would've loved this place
Its way overpriced but I'm edgy and like hot topic so
Awesome
It was cramped, busy and I was disappointed in their prices. They had some cool funko-pops but it was meh.
Great anime stuff, cool band merch as well
Hot Topic is Hot Topic.
Fun for young and old that are into iconic retro and modern day apparel, toys, trinkets from television, movie, comic and anime.
It is awesome!! If you are a geek you are going to love this place!! They almost always have a sale on too!!!
My favorite store in Mapleview Mall!
geek wear. need i say more?
Definitely doesn't have much variety like it once did. Its 70% disney/funko products all of which are very overpriced, same goes for the rest of the products that are ok-cheap quality. It isn't my first choice to shop at.
Love accessories
Never been here l0l
Love the patd shirts
It has cool things
Definitely my favourite store. Always friendly and helpful staff.
Loved it
Awesome store full of awesome clothing!!!! Awesome!!!!
It's crowded
It's perfect
Sales is pushy
Friendly employees. Some hidden gems at that store!
This is a kids store, for kids trying to establish an identity. Also they sell sex toys. Get the point?
It's been changed around, something doesn't feel the same, maybe they're waiting for inventory?
They got all the new pops, but they are missing some pops
Great store. Has somethings that the Square One one doesn't have. Could have more variety. Great for all sorts of fandoms to get stocked up on merch.
Cashier is very nice, if you need to try something on they’re very helpful and receptive and they’ll truthfully tell you wether buying a certain piece is a good idea, this store has been around maybe a year or 2 and has done very well as they’re very unique for bcc compared to the other shops in that mall. They always have sales and prices are okay. Always tidy and associates greet everyone!
Great staff. Had a great clearance section with exactly what I needed and more I didn't need but wanted.
Best place and best staff
Super friendly customer service
Best supermarket ever
Awesome store but keep an eye for promotions. You can pay half the regular price if you go on the right time
Went to this location for my first and last time. Gentlemen was super rude to us. I understand you need to wear a mask. But we had forgotten ours. The last hottopic we went too had extras for customers and were totally awesome (limeridge mall, hamilton) So i asked him if he had some. He was super rude about it. And just overall awful. Felt like we were bugging him that we were in the store. Will not be returning
The one star is solely for the stuff there,but the employees were perhaps the most tired looking and and rudest people I’ve met seemed like they just wanted people out of the store rather than helping them
Great customer service and always a cool selection of stuff.
Amazing geeky shop. Staffs nice. Shirts amzing. Lots of anime stuff.
Great styles and great deals
Merch place for young people. Reasonable priced in most cases. Well kept and well stocked.
I'd love it!!! I'll be back!! Good attention, I found T-shirts with my favorite anime on them.
I find the places full of rude people. Simple questions can not be answered on the phone. Doesn't matter there reasoning not answering questions that's just poor question service. And because they can not answer your questions you make your way into the store to see if they do have what you are looking for. I asked a guy there and the way he answer was just in a rude matter. I will never go back.
Teenagers love to wear Hot Topic brand.
Went for exchange there, so rude sale associates.
Staff is really friendly and helpful.
Very nice and useful staff, there's normally always a sale so it's nice to check it out from time to time
Love their hair dye
Amazing selection, overwhelming choice
Lots of rad stuff!
Really nice employees, large selection for their small space
Above average hot topic, space is a little small imo
Coolest t-shirt shop in town. And all things pop.
Always cool stuff in here! Nice and friendly staff as well ❤️
Cool place! Couldn't find what I needed though
Delightful young man with gray hair helped me! He smelled like onions! But still! Very helpful!
This store is ok but it's sort of small. The one good thing thing about this location is that the staff very friendly.
Such cute stuff, nice sales clerks
(Translated) Variety of items and excellent service (Original) Variedad de artículos y excelente atención
Awesome staff, awesome products!
Great experience this morning when on the hunt of something specific. Lots of help and signed up for their loyalty program to save a couple extra bucks
Staff are always great here.
They have all the blast from the past things you could every want. I go here specifically for they in house makeup brand, always impressive and great quality
Have some cool stuff's but I think that everything was to expensive.
Always Amazing...????????
Super friendly customer service, and have a huge sale right now, uneven went back for round two ????
Cool stuff to nerd out over, and awesome staff
????coraline
Always good customer service. Good selection and prices. I love going to this location.
Good service and nice tshirts
Great for classic bands tshirts and animated series like pokemon or dragon ball
Literally any hot topic i go to has horrible disorganized marketing. They will never honour incorrect signage and no employees are confident in knowing the promotions aside from the manager. Anytime (like today) i ask an associate if something is on sale and they confirm it is, once i get to cash I discover they are wrong. This turns into a coaching session where the manager TRIES to explain the promotions TO THE ASSOCIATE Meanwhile i stand there with no explanation given to me so i have to once again ask the price. This is horrible customer service as they should be telling ME what I’m paying WHILE explaining to the associate instead of ignoring me. This is my last time shopping at any location. Whoever is in charge of the promotions and marketing needs to follow up in store and make sure it is organized and clear. they need regular audits on this. I am not even talking about one item being misplaced im talking several units being signed as the sale and still not being honoured. When this happens where i work we have to honour it if it is signed as such. They should do the same.
There space was a little cramped for a fluffy person like me but there is a huge selection of t-shirts. Whether your a gamer or love movies and TV shows. This place is for you!
Fantastic clothes and anime merchandise for the nerd in all of us!
Has everything cool for the younger generation but way over priced. Waaaayyyyy over priced.
The staff are absolutely fantastic! Wasn't even sure what I wanted to get but found such fun and ridiculous items for my kids! Love it
Lots of cool stuff but it's sooo expensive
It's hot topic...
They got jah merch that's pretty epic ????
NOICE
It has a variety of items from, you say it, every shows, movies, songs, anime and cartoons. Place of heaven for fans.
Love this places
Proper covid precautions with fantastic staff and a wide selection of merchandise!
(Translated) Best store for rock products and movies! (Original) Melhor loja para produtos de rock e filmes!
Rude and unhelpful people. They don't care about their products or sales.
Staff ????
It was actually kinda cold in the store. Name was misleading.
Very crowded and dark
I'm officially too old for this store.
Great place to shop all kinds of Animè/Movie/Gaming memorabilia printed clothing plus accessories.
Staff are super nice :)
A little crowded most of the time due to the lay out of the store but the staff are quite friendly and ready to help you find what you are looking for.
Got Amazing boxing Day deals. Must for top TV show viewers.
Loud, crowded, and cool.
Fantastic selection and staff
Great staff, very friendly and helpful.
Love this place. Wish the clothes and other items at this store weren’t so pricy. :(
Cute totoro t shirts but to pricey :(
Nice
Great thing for nerds and lovers of social media, and TV shows/ cult classic movies and much more !
Nice Hot Topic in Metrotown. Good selection of Pop!s and other stuff that you may be interested in. Cool t-shirts and overall, cool store!
Fun place but its closing down!
Amazing store great selection of pops
I guess it's cool, employees kind of keep you vocally hostage.
This is one of my favorite stores to shop at all the things they sell are thing you don't often see at any other stores
I also enjoy the content that is sold at this store
Had a blast.
Good ????
Wonderful, helpful staff, great product range that's constantly changing, and some pretty decent rotating sales make this one of the better Hot Topics I've ever been to.
Clean and well maintained store.
Good employees. Has many shirts for bands and media stuff. Pins, good store to check in for sure
Good selection of items but a bit disorganized.
Cool tee shirts and accessories
They sold me a defective merchandise. I know i should have checked the item prior to taking it home but i was so excited to “purchase” it since it is the last one standing. Im talking about the Pop funko premium case protector ????
(Translated) I liked this place, the staff is friendly, I bought some gifts for the Christmas holidays have a lot of variety. (Original) Me gustó mucho este lugar, el personal es amigable, compré algunos regalos por las fiestas de navidad, tienen mucha variedad.
Love Hot Topic for all my piercings. They have a good selection, quality and thereis always a deal! Third is a super cool store to find all kinds of apparel and more related to music, anime, star wars and everything in between! Very helpful and savvy staff :)
(Translated) I love it (Original) Me encanta
I love the t-shirts!!!
I love this store, but it can be pricy. Especially t-shirts, almost 30 bucks each.
There were a lot of music and TV show related merch...not much anime or any other geeky merch. Also very pricey.
Nice
This is probably my favorite place to shop and this Hot Topic location has great customer service as well
this location is definitely my favourite within the area of the surrounding cities. have been shopping here for six years, the employees are always super friendly and willing to assist. I seem to always find the best selection at this one. I had a very pleasant experience last night while I was shopping with my mother, Amy was so friendly, personable and helpful. She went out of her way to ensure we had the best shopping experience. I highly recommend this location.
Im a funko pop fan. So far bramalea hasnt let me down with line-ups for exclusive drops.
They have a great selection but the store is cramped
great store for most teens. very pricey.
Great size of store lots of stock not at other locations friendly staff
This is not a review it’s a question, is there Billie Eilish merchidise, my daughter loves the artist and wants som merchandise.
L O V E This store the people there are super helpful, east tobtalk to, and friendly
Its a good store, but the employees are very rude, they kept telling me to stop touching stuff around the store, and if I weren’t to buy anything then i should leave???? Wouldn’t i want to look around and see what i want before buying something? It was quite irritating lol
perfect store
My daughter's favorite place for odd things, go figure
Staff was really friendly and knowledgable. They helped me find clothes that I was very interested in. Had a real good experience this time. :)
Too much pop culture junk and a very limited band apparel section. I miss the Hot Topic from a decade or two ago.
I love this store so much.
Good selection of clothes ????
Amazing staff and great products if you need something collectible go here, the process isn't half bad either
The staff is always friendly & very helpful. There is a HUGE variety of clothing & accessories of all kinds! My issue is the quality of the products. Their jewellery, though pretty, isn't anything but plain ol' nickel~full metal, turns ya green & breaks very easily. The prices are higher than they should be, especially for said low quality. Like I said though, a fabulous source for a wide range of doodads & whatsits for self expression! Too many to take in at one visit!
Love everything about this store if I could live here I would XD
Supper busy they have a lot of fun stuff going on
i enjoy the content that is sold at this store.
(Translated) Good deals usually always have discounts on their items I have visited several times and I have found discounts ranging from 30% to 50% there you find exclusive items of harry potter, dragon ball, star wars among many anime items, and collectibles. (Original) Buenas ofertas normalmente siempre tienen descuentos en sus articulos lo he visitado varias veces y me he encontrado descuentos que van desde 30% al 50% alli encuentras articulos exclusivos de harry potter, dragon ball, star wars entre muchos articulos de anime, y cosas coleccionables.
Fun place to go with very dedicated styles.
Nice things
great graphic tees!
Love this store!
I can get quirky, edgy, geeky themed stuff like clothes, accessories, and trinkets, here. It's one of my favorites because of it! I got a Pennywise raincoat and "It" themed earrings, for example. The staff are so passionate and knowledgeable about cult classics and nonconformity. Awesome store!
These guys and girls are the best employee's. Super cool and helpful. Keeps me coming back
Got these gems from Hot Topic ❤ love their selection
Y'all need to put some Kehlani up in there and it will be perfect
I have shopped here multiple times and love it
When this Hot Topic is busy it is out the door busy! It's a really small location that's jammed packed full of merchandise in every available inch so it can be a bit of a maze to make your way through. However, they have some really great stuff for all ages. They have classic Disney swag and new things like Riverdale and things I'm too old to understand hahaha.
Awesome place cool stuff and the staff is great
I should buy a Star T-shirt
Am in love with all the Harry potter items! Everyone is always really nice and they try to give you the best bargain they can!
I always love this store, it has great prices and great products
Good store great service
Lots of Choices for my Teens
My son Jack just LOVES this quirky store! It's supposedly for rebels and the shop staff may look unique but that doesn't stop them being very friendly and helpful. It was funny seeing a goth with green hair (the joker color!) trying to scan a barcode stuck to each one of their million rebellious pins! Sort of rebellion meets chain store big brother commerce.. Someone's making a mint from all this teenage angst!
I (unfortunately for my bank account) tend to always find something I want here. Dragon ball merch being the prime culprit.
Went to Hot Topic on Black Friday and they had great prices on, which were even better then sale prices. And I notice this specific location has a lot of Anime and Harry Potter merch.
Cool store way overpriced
Nice items and good service. The staff I met were super friendly too. I actually enjoyed conversing with them more than the products though which was funny.
I like their selection of things and the staff is really helpful in navigating the store to find specific things. My only issue is that the store sometimes just looks ransacked and messy. I understand though, being at Metrotown - they're a very busy location.
Perfect for collectible stuff
One of Coolest stores in van
(Translated) I like the store with the varieties offered my daughter is satisfied (Original) J'ai aimer le magasin avec les variétés offerte ma fille est comblée
Love this store. Staff are amazing. New stuff all the time!
sweet shirts for good prices here unlike other hot topics
Store needs a bit more space as its quite packed, but the staff are friendly and engaging, and make an effort to remember you.
Gave me a free mask during the coronavirus pandemic! Best customer service ever.
A lot of selection here, it's a clean and organized place, all the shirts are always neatly stacked and staff are very welcoming, I love coming here for gifts, and shopping for myself because the store holds my 2 favorite things, anime and heavy metal ????
ok
Went in today. The people working were rude to customers, talking to each others when people are in line. I will not return again.
Don't bother shopping here or even calling. I called to ask about if they received a pop that other stores have already, not asking about numbers (like how many they have in store), and I basically got yelled at by an employee saying that they can't discuss funko pops over the phone because it goes against company guidelines/rules. You have an instagram account and you are showing those pops online, how does that not go against company guidelines? I've called many other locations and they've given me a simple yes we had received it or no (no numbers mentioned), or kindly explained that because pops are in high demand that they can't say anything about it.
I love this place especially the one at the Georgian Mall in Barrie amazing staff & products , I always get great deals using hot cash.
The hall of Geekdom and I love it
Good store with amaziny band and TV show apparel.
My daughter loves this store. She's into anime and skateboarding so this store has a lot of what she likes. I also love the tshirt collections!
Nice people working cheap fun
I hop at tons of hot topics all over ontario. This location is the closest and the worst. Today I just walked out because of the rudeness of the most of the employees, losing them about 100 dollars in sales.
Good and helpful staff
Way too expensive for what they offer. Double price then US
great store and amazing staff
Love it
Kids like it
Very clean, staff are discreet when needed (boyfriend bought me something and they helped him hide the fact he was doing so while I was there) and very friendly.
Good place to get pops
Loooooove the staff here always a fun time!!
(Translated) One (Original) Um
Great selection
I love shopping at Hot Topic, but the Metrotown location is one of my favourites ♥ The staff here feel like a family, and there's never a moment without a smile on my face when I'm in this store. Everyone can easily direct me to the items I'm looking for, and I'm well-informed on the current deals! ♪ Their new reservation system is also incredibly useful, so I can get other shopping done, and not waste any time waiting in a line!
Great Staff!
Sales person was great! Knew what I was looking for.
Great staff
Gentleman at this store comes across as rude and like he doesn't want to be there.. I had hot topic cash coupons and in the past, staff would help me to get the best deal, he just acted annoyed that I wanted to make sure I got the best sale possible.. he was just annoyed all together that people were coming in the store.
Mapleview malls hot topic have the worst staff there! Very rude and unhelpful power tripping employees!
Interesting stuff, cool presents!
Good selection, good deals on prices. Caters to a very specific taste and style, so look it up before you go. Make sure to take advantage of occasional great sales, regular prices can be a little steep. Many different products including clothes, accessories, toys, and doo-dads
It was ok but always double check the price coz i got tricked by their price coz i thought it was $15 per shirt but when im paying it ended up almost $75.
Nice, but need more quality
Unique fun store Friendly knowledgeable staff
Lots of cool things. Tshirts, pop figures and many different nick knacks and clothing
Pricey, but friendly and helpful staff.
Very unique clothing and collectibles you can't find anywhere else.
The customer service team here is great. Helpful people but can feel understaffed when there's a lot of people in the store. It's a bit crowded to move around due to the massive amounts of geeky, nerdy an musical products found here. Tons of shirts, Funko Pops, mystery boxes and a bunch of other things for purchase.
Staff was nice, overworked and understaffed.
Good
The staff here is so friendly and helpful!
Great selection of stuff. The staff was very friendly and helpful.
Good clothes for punk's and metal people.
Great selection of punk style clothes, band shirts and accessories. Check out for sale items near the fitting room and the bins near the till for goodies (the skull perfumes there are nice).
I mean it's hot topic, if you don't like weeabo/emo/punk/nerd culture then don't go in.
My go to location. Great customer service.
The staff harass you the whole entire time your in the store at this location. I will never go to metrotown hottopic again. Their behavior is frankly quite rude. I didnt even want to buy anything after 10 min of being followed arround the store. I just want to look at the inspiring products and get ideas and buy something kool but now the experience is ruined.
Worst hot topic store ever. There is like seven employees working and five of them are just standing around the tills just chatting when there is a line up of customer. Would not recommend this store
Good variety of "edgy teen" products lol. But jokes aside, good establishment with reasonable prices (mostly) and helpful and nice staff
Without consent they opened a membership account for me. I specifically said I dont want one and she glared at me and declined and said "we are almost done." And continued to take information from me when I was clearly pushed and uncomfortable about it. Next time get consent.
People there are really nice and they always let you know about the best deals and how to save money
Ok place.
First visit, had fun.
I rarely find something I want
Great selection, friendly staff
Friendly staff, items arent the best quality and are somewhat overpriced.
Just went here today, September 6th at 430. The blonde long haired guy working there said my boyfriend can't bring his coffee in with him but the associate wasn't wearing a mask as he was talking to us! He lost my business. And I shop here a lot.
Solid. Can always find something cool. Really cool tee's.
Staff is always so nice :) always go here for my funko addiction needs! SOMETIMES getting the exclusives is hard as they let people buy multiple (no limit). Hopefully there are changes made in that regard :)
The only place I can get my elite merch on the regular
I only give it NO STARS.. My nephew went in to see what he wanted to buy and the manager name KAREN was very rude and told him to leave if he was not going to buy anything.. What kind of management does Hot Topic have working there !!! He was seeing what he wanted to buy.. He was waiting for me to come and tell him its ok to buy it.. Very inappropriate customer service .. I will never spend money there or go to that store again!!!!!
I miss hot topic as it used to be. When it had a large collection of Tripp NYC clothing from bandage pants and more
It's a nerd haven AMD always deals really can you complain it's hot topic lol
Good deals
Good place to find gifts.
I love this store. The employees are always amazing in terms of friendliness and customer service. They are good at conversation that isn't small talk, which I don't often find at other retailers, which has given this location a more light hearted and welcome feel. Will always be a loyal customer to them.
Nice selection of products. The staff are very nice and helpful.
The staff here are super helpful. I'm an indecisive person and when I asked for their opinions and input, they deliver. Couldn't pick a hair color and now I'm loving my dyed hair. The store has a big variety of selection and is always cleaned and organized. The customer service at this location from all the staff members won me over, don't think any other Hot Topic location can top the customer service I receive here.
First time I befn in this store and I love it very unique and diffrent stuff
One is the same as any other.
Ok store, funko pops are a hit and miss
I'M IN LOVE WITH THIS PLACE
Such helpful staff when I came in. Very personable and kind.
Great selection and stuff was helpful and fun
Terrible store and staff, will not be returning ever. Over crowded store with too much merchandise, can't even tell whats on the shelves as most things are bursting off of them or it looks like a bomb went off. Girl at the register with green hair has 0 customer service what soever. Called earlier in the day to put something on hold, show up at the store and it was no where to be found and all the girl with green hair did was ask over and over who put it on hold and when. Also I get home and part of the mask I bought is missing. Never returning again and I hope that girl with green hair gets fired as she is a terrible employee.
My favourite store!
My favourite store. U gotta check it out
It always has really cool fandom things you can find everything from Band tees to totoro backpacks
Friendly staff, tho overbearing at times when they take turns asking if they can help
Good.
Always so friendly in there!
My daughter found a number of T-Shirts that are band merchandise for different bands that she likes + rubber wristbands and buttons. There seems to be a good variety - many on a buy 2 get 1 free promo. Both of the young ladies that assisted us were very helpful. I'm sure we'll be back!
The guy working there, Im assuming manager? Pretty rude person
(Translated) Excellent attention ! Good quality in your products. And very good promotions. (Original) Excelente atención ! buena calidad en sus productos. Y muy buenas promociones.
Very friendly and helpful staff
I wouldn't blame the store for getting slowly ruined, the community keeps asking for lil pump shirts and Rick and Morty merch. Other than the cancerous community the store is decent, and if you like band shirts, pop culture references, or nerd culture I would recommend
Good app
Hot topic is always awesome, had great Christmas deals and the employees were genuinely nice.
Always find cool items. Found magnets I was able to find in the Limeridge location. I wish the online store was Canadian. Also different deals in store then online. Can't use the hot topic cash since online store isn't Canadian and shipping is expensive unless you buy a certain amount of items.
Pretty cool
Always a great experience here. Got a good deal on shirts, staff was great as always. Helpful, always quick to advise you on the sales, etc.
Friendly staff. Great service and selection
Great store. Great staff. But the one at Limeridge is really small.
Gh
Tried to return a defective item without receipt and staff wouldn’t do it even tho on the back of a receipt it says “if you don’t Have the original receipt we will be happy to exchange the merchandise for you or issue a merchandise credit for the current selling price” all I wanted was an exchange as the one I bought was missing a piece yet I had to buy a new one the store was in Mapleview mall and the seller was Amy she was rude as ever and I would never go back because of her
Really crowded but otherwise best store!
Not well organized and only has 1 fitting room
My granddaughters love this store so been there 3x this month...great variety to select from!!!
Made my friend wait in line, and the store employee decided to buy the Funko pops before store opening which should be illegal To do, my friend waited 1-2 hours before the store opening and the employees told him it's sold out, when he was one of the first in line. Despicable for purchasing limited Funko pops before customers and this store should be investigated for running a store in Bramalea with not sense of ethics and decency as human beings for others, hot topic should atleast sell him one Funko pop of each style he was interested in rather than shutting him down, give respect to earn respect. Don't waste your time and money here.
As I was minding my own business looking for a tee shirt, one of the workers came up and told me I had to leave the store because I’m not going to buy anything and that the store isn’t a place to “hang out” with a shirt in my hand I told her I was planning on buying something yet she insisted that I leave. Unnecessarily rude and obnoxious. She obviously doesn’t belong in the retail business and is the sole reason I won’t be returning.
One of my favorite places ????
Clothing selection is always fun to look at. Lots of great products.
All the cool nerdy stuff
Nothing bad to say, place was clean and well organized. Staff was super friendly, talkative and smart. I'd go back.
Great selection of clearance clothes!
Awesome experience, lots of interesting items to choose from!
Helpful staff, lots of variety
It's like entering a magical world :) With all these Disney and Harry Potter accessories and clothing ❤️❤️ The place is packed with other shows related stuff, and the service is super friendly.
Customer service was awesome and great!!! Naruto!..
Very cool store.. Anime galore
the store is a bit smaller than the one in Square One but still a good selection. when I was last there, they didn't have the size for the pants I wanted in stock, but the employees suggested that I try on some other colours (same style) so I knew which size to order online... SUPER helpful, I would have ordered the wrong size otherwise!
Favorite store to buy clothes and throws
It's different. Find lots of different items. Funky.
A Person's trendy store lots of rock music clothing character clothing anime t-shirts figures and cheap jewelry
Horrible food and that place needs a renovation asap. Never going back.
Small store but so many unique items. From Harry Potter to Sailor Moon to Slipknot or WWE...its all in this store!!
It's got a nice blend of various pop culture and other kinds of references with merchandise of many varieties. However, if you're a bigger person like I am, it's difficult to find anything that fits...
Great store for teen staff was very helpful
Same as usual
Bruh this is where all the stuff I was looking for!!
The tag said $14.99 on sale and it came to $5 something with tax. And it fits me. I was pretty happy to find something at a store I'd never been to before and don't have in my city. :)
It's okay, staff are friendly and helpful but like most hot topic stores it is cramped and is quite pricey.
Many pop figures if your into that type of thing with good deals (3 pops for 22$) also many other pop culture items.
Good selection and competitive price,
Great meals great service
Staff was helpful and knowledgeable.
Staff were really friendly and nice, but store looked very bare compared to the usual stores. It looks like a store that will be shutting down soon, but who knows.
Matt was awesome.
The staff are always super friendly and eager to help. They have a great selection of movie, TV, and music t-shirts and accessories. They always have sale items in the back. The store is so stuffed full of merchandise that they could do with a bigger location.
Really cool stuff. Be weary of the pricing though. I went to purchase something on sale to have the employee pull the sale sticker off at the till and tell me it was actually full price (but the whole wall of the same item still had sale stickers on them). Just be aware of the price you see and the price you pay.