You will see the feddbacks of real people who consumed the products of The Children's Place (Costumes) in the territory of Borden (Canada).
Right now this firm has a score of 2.5 over 5 and the rating has been based on 16 reviews.
You may have noticed that the average of ratings is really scarce, and it is founded on a large number of opinions, so we may say that the valuation is quite faithful. If people have bothered to evaluate when they are pleased, it works.
You know that we do not usually stop to give scores when these are positive and we usually do it only if we've had a problem or incidence...
This Costumes is included in the category of Children's clothing store.
Terribly designed store; who puts the baby stuff at the back and then doesn't make the gaps between racks wide enough to fit a stroller??!
Saw a lot of children
Staff is friendly and helpful, prices are AMAZING (especially the sales) and the selection is adorable! Love stopping in for some seasonal buys for the kiddos!
Love the deals at Children's Place
I don't write reviews. But since I've been standing at the cash waiting for 10 minutes I figured I'd take the time. The cash is empty. Its just me and my newborn. No cashiers in sight. I don't think i should have to hunt them down to be able to give you my money...
Friendly, helpful staff. I also caught a back 2 school sale so the prices didn't hurt either.
Not many selection for ķids fashion, service is awful. No greetings no thank you. Nothing.
Wonderful! Staff!!! I went there looking for clothes for my Young nephew and one lady helped me find exactly what i was looking for! Every time I’ve gone they have been nothing but helpful! Lovely workers and so kind! I try to visit regularly! Only kids clothing store I go to!
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Michelle the manager was so rude
Great clothes for kids. Staff is very helpful. I shop online as well but if I need to return anything they are always helpful.
Came for the return or exchange without receipt. Asked the cashier if I can put store credit. The girl was super sweet, polite talking. All off the sudden there is a lady called Michelle come in and very rudely told her I cannot do anything with this shirt, I can give away or anything else. Working as a retailer over 15 years I understand some return or exchange policy but she can tell nicely instead of rude or bossy. Worse customer service ever. The manager was so rude, cannot believe how this rude person can deal with children product
I love the clothes I bought, but it's disappointing that there's nowhere to sit down, when I was pregnant I had to walk to the food court and come back, and today I had to do the same.
This store doesn’t even deserve one star. The manager at the store is not at all child friendly. The store manager all the time on your head. She has a so disgusting attitude. I had never seen a store manager using abusive language to children. She needs some serious customer service training. Be careful when shopping here
Went into childrens place today the staff was really nice and helpful, and the deals where great! Would shop here again.
One of the store associates Olivia, helped me find the perfect gift for my niece!
They support pride. So your kids might be gay when they grow up cause they're brought up with it
Shopped here often for my girl but the staff is often unapproachable and quite rude, you can tell they're more about upselling than customer care
The clothings very cute, however I went to this store a few days ago to return an item that I had ordered online and the manager was rude in telling me the return policy. It is okay if you say it nicely that I can not return a certain item but there are nicer and more professional ways of doing that when I spend so much money with your company weekly.
Fort McMurray children place stor the worst customer service. what is returning policy with out recipes ? is the policy different from another stor? I didn't get the side so they just suggest to give for someone. I just hate this stor
Best place for children's place if not Walmart.
The WORST customer service!!!! I will NEVER EVER step foot in the door again as long as the rude and just vile few staff are working. I hear there are a few nice staff members but I seem to only have gone in when the most impolite and terrible people with customer service are working. If the staff stays on then the store will fail.
Cute baby
Great store for children's apparel. They have a wide range of clothes to choose from for both boys and girls. Summer clothes, winter clothes, spring clothes and fall clothes. They have dress shirt and pants for boys and fancy dresses for girls. Flip flops, caps, sunglasses, sneakers, belts and blankets. There is always the occasional sale on majority of the product. I would recommend you stop by and get you kids clothes.
Stroller is difficult to navigate inside there and the infant selection is quite small, but it's a great place for pajamas and discount sales. Staff are friendly and always greet to make sure you are finding everything.
It is a children store but the staff is not child friendly at all. They will follow you and your children all over the store as pretending they are stocking the stuff. One staff person will tell the other staff person and then all staff will keep an eye on know. If you look at them, they will fake smile at you. It feel like as if they want you out of store asap. Not a happy experience. This happened all the time.
Worst customer service ever. I would give this place negative stars if that is possible. Most unhelpful staff. We were gifted a bunch of stuff which we thought would be too small for our kids so we decided to go in to exchange. Apparently their policy doesnt allow exchanges in clothes if you donot have a gift receipt only exchange in sizes. and they donot have all the sizes. refused to help as we explained we donot have a gift receipt but the tags were all on and were just looking to replace the shirts with trousers. would never shop again and wouldnt recommend this place to anyone.
I like the stuf and price but the attitude of the manger stopped me to buy anything from this shop in future. Extremely rude and very rough regarding kids. She did follow my boy and asked him in a very rough tone get away from my way though she could easily pass from that place. I was not feeling good after buying more than 100 buks I left early the shop and did our rest of shopping from Hudson Bay nd Gap I got very good stuff in a v nice invironment .
Great quality clothes for children. The sale prices are also really good.
Staff is very helpful if you ask.
The staff always goes above and beyond for you. I didn’t have my coupon and one of the staff members actually gave me one of her coupons. If they don’t have what your looking for, they recommend somewhere to buy it. I like the layout of this store a lot more than the other ones I’ve been too. The store is separated by age group/gender and it’s a lot easier to find things. It’s always super clean considering how big the store is and how much product they have. They also always have clearance that is up to 60%, and you can find some amazing deals. Always have a great prices, you just have to shop the deals. The emails let you know when the best sales are. My favourite location and kids clothing store.
Had to exchange my online order. Louise was fantastic. We got right it and exchanged our items within10 minutes. No hassle at all. Knew the exact items and where they were in the store. Very pleased. Thanks Louise
You need more helpful staff
Always like the clothes and the prices. Got my girls dresses for a wedding there.
Has child clothes i guess
TTherege change rooms are not private. The curtains hang with no where to tie them shut. By daughter was changing and a dad opened the curtain so his little guy could go in. There is no seating for parents who are waiting for their children to try on clothes. This is only an issue because there isn't much standing room either which makes it tough to watch and make sure no one opens the curtains. This location has friendly staff but they over watch and make you feel like you're a criminal lol. They also gave me a hard time about using place cash and my $10 thankyou coupon even though my order qualified for both.
Super great service, Abi helped find all that I needed!
good outfits but their really expensive, even for one shirt or pants and AWFUL service
Great Kids options.
Stopped in here looking for a birthday gift for my friends daughter, I don’t have kids of my own so i was a little lost on what sizes/styles would be good. A tall young lady with blonde hair (can’t remember her name) was very helpful in directing me to what I was looking for, ended up fitting perfectly and she loooooved it. Will be back whenever i need gift advice!
Was a first-time buyer of one item. Hard to tell where to wait in line for the cash register -cluttered store- so one of the two ladies pointed that out to me. Good, now I know where to wait. Both were helping other customers and when the one who told me where to wait was done she rumaged through some stuff and within 10 seconds left her post. Okay, great service attitude there. First-time buyer became last-time buyer. With staff like this I'll take my dollars somewhere else.
Helpful staff , always have a good deals on
Great deals on clothing, friendly staff and great location. The store was pretty decently organized. They also have their own WiFi which is a plus.
Love this place for baby gifts
Every time I come here, this place looks messy, disorganized and it always lacks in sizes and models. I came in to spend my $15 coupon, looking for a rain jacket, swimsuit and clothes for my 6 months old daughter. Their selection of swimsuit was very poor, I asked help to find a size that was fitting my daughter and the sales associate said that all they had was displayed (zero help to look for the size I was looking for from her in that mess of disorganized swimsuits). Their selection of clothes 0-12 months is so poor that is a shame that they have such a sizeable store and so poorly organized and lack of those sizes. I ended up not buying anything, I was disappointed again from this store. Not worth my time. I won't come back. Not recommend at all!
Can never Find staff members to help. When I directly seek one out they are short and rude. Never want to ask for sizing or a specific item because it's like I am bothering the staff or interrupting their other jobs of the day. It has never been busy when I've gone in, so not sure why the service is lacking.
Terrible service. Rude staff and messy store. Other locations are better.
Lots to see and do here. Geared to children and indulgent parents with room to play and rest.
Pricey childrens cloting...
Not good customer service
It was a bad experience ever with Children Place. I have been shopping with CP in Fairview many times and they are great so I thought it would be the same with CP in Cambridge Centre. But it is obviously not. The girls at the store was not helpful at all, did not want to answer any questions. Once we asked for the winter pant for my girl, which was thick, Candice - one of the sale staffs there - ignored us and tried to show us some other thin pants they have which was totally not what we were looing for. We asked two times and finally gave up after she kept talking about something totally confusing. When we was at the check out, she even did not get our email correctly even I reminded her to check once more time since my email was a bit long. My conclusion: never come back there again since it will ruin my day.
Friendly staff, very helpful. I don't find their prices to be very good unless you get a sale! Then prices are great!
I returned some toddlers pajamas a day after purchasing them with the sales receipt as the seams had already come apart. Because the toddler had eaten breakfast in them before the holes were noticed, the store refused to exchange them for an identical pair. They couldn’t put the flawed ones back on the rack for a discount if they weren’t clean. We are only talking about $16.99 but now they have lost a good customer who will never shop there again. Manager was abrupt & rude.
This place was great place to buy something for kids and the price was very good and customer service was very friendly and very nice
Judy was AWESOME, if you wanted to keep me as a Customer then never let her go???? The personalized approach on a very busy Christmas season is Top Notch Customer Service in my books???????????? Thank-you Judy for my quick in and out with a Great Smile to seal the deal????
We visited the store today to get some baby clothes. One of the store employees told our five year old to put the gift card the took back on the cashier's desk (no problem about that, or course he put them back right away) What bothered us was the tone she used while talking to him, and most importantly, the fact that she talked directly to him without even looking at us, his parents. I truly dislike shopping at stores whose employees talk rudely to my children; particularly if they are a children's store. Sadly, this particular employee was rude and had no customer service training.
This is a review of the online ordering service. Today was my delivery date but both the tracker and Canada Post show that my package hasn’t even been picked up from CP yet. I emailed customer service for an update and haven’t heard back in 24 hours. I’m not impressed with the lack of information and the lack of response. I see that my email inbox keeps getting filled with marketing from CP, and feel sorry for anyone else that’s making the mistake of ordering from them online with the intention of having gifts under the tree.
Shitiest location I have been too yet. I use this app called sezzle spent $240 on a gift card for there store they tried once and that was it said they couldn't do it cause no expiry barely did anything to try help I will not be back. And now I am stuck with a childrens place gift card I can only use online now or maybe the other location. If I could give them zero stars I would. I won't be back to this location EVER. I even called the gift card company they said they must of put it in as a credit card cause gift cards don't expire
Always helpful.
When I bought a few items a while back the manager assured me I could return or exchange whatever didn't work out, only to go today to return (apparently 2 days past the date) and they said they can't do ANYTHING, not even a store credit or exchange. I'll never shop here again.
Very expensive for the quality
Limited selection of infant clothing. Do not recommend going there for infant clothing. The bathroom is not very clean and I don’t think the change table has been cleaned any time recently, if ever. It’s tough to get a stroller between the clothing stands. I was pretty disappointed with the experience.
Place cash is the best deal ever! It saves me so much money. This is the only Children’s Place I will shop at because it is by far the nicest and cleanest layout. The store is divided by sizes which made it a lot easier for Christmas shopping for my nieces and nephews and it is always super clean I have shopped at the Cambridge location and the Hamilton one and it was always so messy in there.
I went to the Midtown location yesterday and nobody acknowledged me. I got a weird vibe... like I wasn’t supposed to be shopping there. This was my first time in a The Children’s Place and I received such a poor first impression.
I have never had a problem with their customer service in store. I once questioned the cashier why prices are higher in store then online and she said they can price match to the current website if you show them. So always check your prices! However their Customer Service over the phone is the worst I've ever dealt with. I purchased a Gift Card and received a "Bonus Gift Card" which never worked. 2 months of numerous emails, phone calls and many different customer service agents and the best they could do is give me a coupon off my next purchase instead of replacing the $20 Bonus gift Card.
More to do with the customer service re: online purchases. They don't even try to help.
I've shopped here many times, always a pleasant experience. I think that if the woman who posted a review about her kids being told to put the gift cards down has gotten all bent out of shape, she should give her head a shake and exercise some basic control of her kids. It's not a playground, it's a place of business.
It’s good store with lots of selection, but very poor quality, I bought a few pairs of 5T jeans they are wore through before they are too small , my son has only worn them for a few month which is a ripe off , especially if you pay a good price for them in the first place you want them too last .
A kids store but so crowded difficult get in with a stroller.
Great deals on clothes.
Great deals for back to school, and Christmas I do all my shopping here for my grandkids, helpful staff and they always help me out with a coupon Highly recommended ????????
Staff is friendly and they have a great product.
they don't even deserve a star this store is not child-friendly the sales associates there seriously need to get some customer service training seriously it's a joke I am disgusted at how my children were treated there Value Village treats their customers better than you treat yours seriously -5 stars
- Bad layout, the baby stuff is at the back of the store and its almost impossible to get back there with a stroller - some of the sales are good but I've seen 0.01$ off to many times
Always great ! Have been customer for years with both daughters!
Not very friendly rude staff!
Great pkace to buy children's clothing for a good price
Their return policy is the worst! I tried to return a gift to the store but because I didn't have a receipt I cannot return or exchange, not for store credit, not for anything. I left the store and called customer service. After wasting my time on the phone for 20 minutes I was told there is nothing that they would do for me. They told me I need to go to the person that gifted it to me and ask for the receipt! Do you know how ridiculous that is?! The person that gifted me this is not in my area, and I would never go and tell them I don't like what they gave me and that I need the receipt so I can return it. I know of someone else who had the receipt and they would not return or do an exchange. I will never shop here and I will advise other people not to shop here either. Unless you know for sure that the product you buy is what you really really want.
awesome staff and prices
First time going in there
Love this store. Shop here everytime I'm in PG
Love the girl clothes in there.
I had the worst experience with this store and will never shop there again. I was dealing with the store manager and it was the worst experience I have had in retail in a very long time Louise did not represent the brand or company in any sort of positive light. Doing a return with the original reciept, tags still on the items and trying to get a refund on the same form of payment and the store refunded. WOW, I am very very there are children retailer out there. I would tell everyone spend your money at any other retailer please
Pretty good place to find nice cloths for kids.
Always a mess. Displays, change room, and the cash desk. Not stroller friendly which is ridiculous
Terrible service today. We bought many items for a family members birthday and requested a gift receipt for the items. When they tried to return the items for a gift card, they were told that the gift receipt had only one item on it and the others could only be exchanged for another size. I called the store to explain that I had requested a gift receipt for all items (why would I want just one?!) and they were of no help. Buyer beware if you are unsure of the gift!
Awesome store! Very friendly staff!!