Here you will see the information of real people who are buying the products and services of Michaels (Costumes) in the territory close to Borden (Canada).
Right now this business receives a rating of 4.1 out of 5 and this score was based on 127 reviews.
As you can read, its rating is really good, and it is based on a high number of opinions, so we can say that the evaluation is quite credible. If many people have bothered to value when they are pleased, it works.
You know that we don't usually stop to put reviews when they are correct and we usually do it only if we've had a problem or issue...
This Costumes is included in the category of Craft store.
Crafting needs, clean, friendly
Good selection, poor customer service
Lots of sale items on yarn and Clover interchangeable bamboo needles Friendly, clean and efficient staff Had a great time and found some different yarns to do projects
Well stocked store with many fun products for the whole family (if you like crafts).
Found exactly what I was looking for..very friendly staff and very helpful
I always come here to get pictures framed. It's expensive but they always do a good job. Their staff are really helpful guides; they have a good eye to making sure your picture looks great in its frame.
Great choices
Awesome place to buy art based stuffs, party and seasonal decorations
Great store ONLY with coupons. We'll regularly visit when the 50% off coupon shows up which is pretty often. Regular price is pretty expensive so I just stick to shopping here when the coupon is out. Great selection and helpful staff!
Wonderful service at this location, smaller store than I usually shop at therefore unable to purchase I needed. Unfortunately the company doesn't show a full listing of items they carry nor prices. Only shop when I have a coupon.
Very interesting crafting items, this place has vintage looking wooden crates and glass jars, and much more.
Great store with all sorts of crafty equipment! Very friendly staff.
Love goin to get everything I need for my crafts and the staff are very helpful if you need them
Pricey and store is messy and unorganized. Bathrooms are so dirty.
Amazing deals, good selection, helpful staff.
Very helpful staff ! Was greeted right away ! Didn't find what I was looking for but the employee let me know the when the truck was coming :)
Store is not very large. Ok deals as all micheals have. Poor options for painters. Limited products. Good place for craft people, not so much artists.
Easy to get lost in for an hour or more. Excellent selection of craft supplies as well as seasonal decor.
the best Michael's store yet
When you call to Michaels they don't pick up at all and after so many rings it hangs up on you... Not happy at all...
Much better yarn selection at this location than at the store I usually go to. Great deals. Always enjoy coming here.
All colors needed in yarn were found. Great discount!
Amazing art and things for cosplay! ????
this store has excellent, friendly, creative and very helpful staff ! it is one of my favourite stores, and I frequently visit/purchase
Staff is friendly and they have a good selection of everything
Staff were very helpful.
Love shopping here.good location,free parking lot and great customer service.price is very decent
I was accidently charged twice for a 27.99$ product. I noticed and went back in right away. They fixed it with no question! Friendly, polite and found what I needed easily in the store.
Prices way to high. Would spend more money there only for that.
Lots of variety here. They offer classes for both children and adults. Great framing department. Lots of Cricut accessories, mats, papers. Also great for finding children's books!
Wonderful craft store
Great selection of craft materials and the store is always quite neat and tidy. The staff are always more than happy to help with any needs you might have or suggestions to improve your next DIY project!
The store itself is very clean and well organized. Staff are friendly and helpful, the products are quite pricey but high quality.
We purchased 3 frames today. We are pleased with them. We were very happy with the 40% discount today!
Had what I wanted
Loads of stuff for every type of craft you could think of, very cheap options but also pricey depending on the product
For basic craft supplies I'd suggest you look to the dollar store first as Micheals will charge you 10 times the amount or more for the same items. However Micheals does have a tremendous selection for items you can't find at the dollar store although oddly enough I couldn't find 7/8" round vinyl stickers there.. previously sold at Walmart until they changed their format to a so-called "super store" and reduced their craft department to a single isle.
This place has a great selection of items for a kinds of projects. And fortunately, even though we were in the time of covid, I was given great help in determining what I needed to complete a fox costume.
My favorite craft store
Staff is amazing!!! Love this store. Love their coupons too :)
It's a very well inventoried store. Everything you could ever dream up can be found here. Great place for ideas.
Love Michaels! Best craft store around.
Great store. HUGE selection of craft supplies. Always difficult to choose which craft i want to do!!! Thanks!!!! Lol
Hard to find stuff
It's alright but I believe I'll need a higher grade art store soon in the future because I'm becoming pretty popular not yet famous
Too expensive
Nice store, friendly enough staff, but very expensive.
Great staff!
Stock of art supplies is very low with a very limited selection compared to website / other stores.
Place had everything I needed for my project. Would have given the final star if the place looked a bit nicer. Felt that it looked a bit drab. Overall, Amazing place to go for art and craft supplies. Would recommend!
Great selection of art supplies, deals and very friendly staff!
A great selection of craft and art supplies rolled up into a tiny, cozy shop. If you're looking for variety and helpful service, this is the place to go!
They SUPPORT their product. I had a picture framed two years ago and it slipped. I returned the picture, and it was fixed within the day, and at no charge!
Very friendly and helpful
Great place for craft items. Xmas crafts on sale 80% off.
nice. clean, well organized store with everything you need for crafts
Nice craft store
Ecxellent customer service
Not quite the variety I had hoped for but still has lots of stuff. Clean and well laid out. No tequila.
Staff was amazing. Helpful and if they didn't have what I needed told me where I might be able to find it.
Polite, Very Helpful, Great Choice of Product and excellent parking facilities...
Great ideas for crafts here
Good for crafts. Always have deals and coupons on for half off
Always has what I'm looking for
Great place for your artsy or baking-oriented needs. I've looked and found cake prep & decoration stuff to make a birthday cake (a big selection). Also, all kinds of items needed for school and art projects for both my kids. It might be priced a bit higher than your local Walmart but the shopping experience, customer service and selection for these items is greatest here.
Selection for arts, crafts and framing are great.... it's the prices that are a bit scary!
Prices may be a little steep but they basically have every type of craft you need and even the ones you didn't know you needed [:=
Great customer service!
Great selection and price. And even more fun when you use the online coupons!
I traveled to ottawa hoping to find yellow agate beads to make a special necklace.. for my aunt Mar..Birthday. " ???? unfortunately her favourite colour was yellow " I was stumped..& i worried about finding quality supplies . ???? this Michaels had a selection of incredable Fire agate yellow ,and yellow Jade with other exciting & funky colours to match. I loved the yellow idea so much that im now making my own necklace with a splash of some beautiful honeycomb agate stones. Thank u to this Michaels location for carrying a larg selection. See you soon! ???? Penny Currently starting this necklace
Prices are high, and it's hard to find enough ball of yarn in the same lot #
Michaels store has to be one of the funnest place to be because of all the amazing products that they carry. The staff is super friendly and very helpful, I go there for all of my craft and party need, and recommendations are to definitely go in and have fun.
Ordered online and still had to line up for the cash. Makes no sense since I should have just been able to grab and go. I'm trying to limit my exposure. My order was correct.
Lots of amazing art supplies. Staff is very knowledgeable and have always helped me find what I am looking for. I bought some floral tape here the other day. Also very organized and clean.
Great for the crafty! Tons of decor, craft supplies and picture frames!
Put a picture in for framing that was supposed to be ready Oct 3. I called Oct. 3 and spoke to a manager who said the wrong mat was ordered. It'd be another week! Called yesterday to see if it was ready. Whoever I spoke to couldn't even find the picture! Called today and was put on hold. After 30 minutes I hung up. Tried calling back but they wouldn't even answer the phone. The call was just ended. After numerous times trying to get through, my husband called. After 5 tries he finally got through and was told the picture was still not ready as they ordered the wrong mat again!!! So he's now on his way to pick up the picture! So frustrating!!! Will never take something there to be framed again!
Surprising amounts of Halloween decor, and decently priced compared to the Halloween stores. Lots of crafting options :)
Pretty much found everything I needed. Couple of items out of stock but not a big deal. Staff was very helpful locating alternative to what I was looking for.
A wonderful variety of art supplies and goods for crafting!
Very expensive unless you have your coupon. Can get a lot of the regular products cheaper at the dollar stores. Probably why they have 50% off all the time!
Michaels is becoming my go-to store for art supplies. Always a fun (if expensive) trip!
I went in to find something I can do on my own as I have been down 8 1/2 months from surgery and then a broken neck!! I wanted to start some form of physio on my hands and arms to strengthen them!! I found the store pretty cleared out, whether ppl are shopping early for Christmas or they haven't recvd any stock in their store!!?? I had a great sales representative help me and I eventually got something to paint and the paints to go along with it!! I was happy with my purchase and the patient sales representative who was all smiles was so gracious!! The checkout individual was extremely polite and I really appreciated my excellent experience there!! I have to say the best service I have recvd in a very long time and I'd highly recommend them from my experience!! I hope they do get a shipment of stock to replenish store though!!
Curb side pickup has been a blessing and is very timely at this location. Staff are so polite and eager to help.
Well organized and friendly staff!
They have an excellent selection of crafting items, more so than any other craft store on the island. They don't always have specialty items (like silk yarns) but a large variety none the less. I like how they also offer craft, cake decorating and textile classes.
They have a large variety of craft items, as well as small home decor items (frames, candles, etc). Some items can be a little expensive, but there are always awesome sales; there are coupons in weekly flyers as well.
A fun store, but no frames on the shelf sized other than 5x7, 8x10 etc standard sizes, not oval frames. The lady behind the framing counter seemed too busy to take interest in what I was looking for.
Love the store, staff was great asked about my project . From Huntsville I will be back.
I think I live here sometimes, it's a frequent Sunday errand stop. The staff are helpful and friendly, everything is well stocked and displayed. Killer Halloween section.
Smaller selection than the other one in Kanata, but well maintained, shelves are regularly stocked, with lots of options.
Good luck getting through by phone. When I did manage to speak to someone I was put on hold for 20 minutes or longer - 4 different times. Hard to justify travelling over three hours to shop there when that's the service I receive.
Nice store
Go gift raps
Overpriced crafts store for suburban moms
I love Michaels! It’s a big store and has a lot of stuff. Every one of them seem the same. I’ve never had a bad experience
My favorite place to drop for crafting supplies
Great selection of crafting items
Can find most if not everything you need for arts and crafts projects - but you're better off buying some stuff of the same quality but at a much cheaper price from a dollar store. Styrofoam balls here cost ~$20 while the exact same ones are $1 at the dollar store.
Expensive but good selection
Brockville store has excellent staff.
It is great for all your craft and hobby needs. Some things are pricey but they very often have 30 or 40 percent off just after the event (ie valentines items in late February etc).
Great prices
A wonderful store, with loads of tools and material for drawing, painting, sewing, knitting, baking,... It is such a pleasure to go around and find new ideas for artistic creations! Great customer service and return policies. I recommend whole heartedly!
No tap payment available during COVID. Store is always packed during COVID, no one monitoring numbers of shoppers. Line is super slow.
Always happy at michaels
Very good organized store, my favourite place to buy yarn and many other useful things !
Always great selections for so many craft supplies. Got x-mas stickers when couldn't find anywhere else.
Very well organized store
Bought some birdfeeders to paint
Disorganized. Overpriced and over flowing but never in the right location. Unfortunately, it's got a horrible back room that doesn't lend itself to organisation when stock arrives. Just boxes placed everywhere and stacked high. I know. I've been there. Stuff gets put out, then the overstock sits out back or up top... Somewhere. It's nice that Canadians can now order online, but the stuff I want isn't available online. Quirky, that. The place has great stuff hidden in there. Good luck finding it. It needs a major overhaul in the organizing field. It needs a better re-stocking system. It needs to work on retaining the people who are great at their jobs instead of chasing them off.
Service: poor Atmosphere: good Product Quality: good, overpriced Service The service at Michael's is terrible. I have been sent from one end of town to the next by a Michaels associate because they do not have an item in stock and when I arrive at the next location who's shows stock in their system, they actually don't have it. The associates at this location verbally run down employees from other locations and still do little to help the customer. Staff is often standing around talking to each other and complaining about work. Atmosphere Store is usually pretty clean. Sometimes aisles are blocked with items that need to be put on shelves. Product Quality Product quality is usually good, but very overpriced. Michael's always has a coupon for 40-50% off because it's the only way to make their product competitively priced. I purchase a lot of yarn for my projects and have to make multiple trips to use multiple coupons and that's only to get the same pricing as other retailers or online. Why shop there? They have the largest selection of acrylic yarns in the city and there's no delay for shipping.
Everything I need is here. And the discounts are awesome.
This store seems to have more than most. For some reason, I've been to many other Michaels and this Michaels seems to be the only one that has a few different things and they often are in-stock. I never have to worry about going back a second or third time to find what I need. I have been helped quite a few times and the staff seem happy to be there. Even during the holidays ????
Very friendly and helpful worker's
Clean and quiet but I couldn't find an associate to help me. I left empty handed
Everything you need for any kind of craft
Lots of available advertised and non-advertised priced goods. Well laid out and simply put.....it provides a pleasant, comfortable place to scout out your supplies for you and yours to explore a seldom explored part of ourselves. Enjoyable and a learning visit every time for myself.
I've lived in this neighbourhood since I was a kid, and this Michael's has been my go to craft store each time without fail. If you go at the right time, you can find discounted items for a dollar! But you won't know until you check out. It's a crafters dream here.
My daughter's fav go to for anything crafty. Nice store.
Even with their sales and "coupons" I find their items very expensive. Much prefer independent craft stores where staff take more time to answer questions and you dont fedl ripped off. I very seldom visit Michael's.
Beautiful store, sadly covid has diminished their supplies
Good crafts store. Lots of stuff but not too high end. I went there to get small mirrors for a project. Staff are helpful but not super knowledgeable.
This a big store for craft items.you can find anything for craft you are looking for and even for cake decorating.Fake flowers for season are available. Wool,needles,thread,felting kits, embroidery, paints,canvases,brushes,spray paints, card stock,jewe9 making,colorful paints,cake ,cake decoration, vases,flowers and so on....Sometimes there coupon for 50% or 40% on single regular priced item is really worth using .
Great selection, pretty inventory but expensive
Great selection of artificial flowers, although there were quite a bit of damaged ones.
Clean, well lit, and amazingly friendly staff. Everyone always has a smile, and they can help you find what you need. If they don't have it, they'll make suggestions about what you can use instead, or where you can get what you are after.
Good art supplies, but a little. Pricey at times. The paint brush variety is good.
Love shopping at Michael's. Brockville store has a larger selection than in Cornwall.
What's not to love?! Everyone is so friendly and helpful! There's everything I ever need and more! I always love shopping here!
Honestly, this place is always clean, organized, easy to find stuff and stocks pretty much everything! The only bad thing anyone could ever say Is that it is often expensive...
They had something for every artist or crafter. Only complaint is price.
Great for arts and craft. Lots of people to help find what you are looking for aswell!
my mom makes me go here all the time
Cash lineup was about 25 long and only 2 cashiers and it's not even holiday season yet!
Decent
Love love Michaels. Just wish you could find someone who works there. I don't usually ask for help but when I do I can hardly find someone to ask it to. Prices are a big high but Michaels is an artist's heaven.
Good store for what is is. Easy to find items. Easy to access parking.
The young lady that helped me was very knowledgeable about the products , and was extreamly helpful !! Poor girl was run off her feet . They need more staff on the floor to help customers . wish they. Had one here in CBS.
Not a great variety of yarn. Yarn area not very appealing.
I enjoy this particular Michaels than the one in Kanata. Friendly staff and they seem to be better at keeping the majority of their items in the same aisles which is helpful. However, Michaels on a whole can be quite pricey. The majority of their decor is cheaply made, looks cheap and feels cheap but they sell it at an almost premium price in comparison. Much rather put my money into a smaller business than a conglomerate like this one
It was awesome as always
Big store. Never overly busy which is nice. I find the layout a little odd but its because I'm used to a different Michael's so I'm sure after a few visits I'll get the lay of the land. Staff was friendly.
Amazing location with ample parking space by a strip mall (next to the biggest chapters and only Ikea in the city!) . I didn't know where to find kandi bracelet related material so I was directed to go to a Michael's and I wasn't disappointed! The staff at exceedingly friendly and was willing to help out with any interactions I needed. Relatively close by to where I live so I have no complaints whatsoever.
Cheap prices for diys
Supposed to have largest store but selection is sketchy at best. Call ahead. Staff is helpful when cornered. In-store WiFi in conjunction with their App & map make things easier, BUT a lot of app stock indicates Not Carried At This Location but it might be on the shelf.
Everything crafty under the sun
Love this store
First time visit here. Store was big, bright & clean. Isles were in great condition.
Standard Michaels store but really clean and organized. Great customer service. Great spot for all of your DIY decorating or craft needs. Make sure to receive their e-news for coupons as prices are fairly steep here but to be expected at Michaels.
I had to go to the store to get some googly eyes for my chest waxing for CHEO. Dylan Black and I called the store and spoke with the manager Ann Marie. This woman was the kindest human ever. Anytime I need anything craft related, I will only go see Ann Marie. This lady needs a raise. Tell her Mike Wood sent you next time you are in :)
Very pleasant and stress free experience for custom framing. Staff is professional and always willing to help inspite of being super busy. Highly recommended!!
This Michaels is pretty weak. I don't think I've ever seen one this small. A lot of things were sold out and getting to that shopping centre is a pain, especially when IKEA is busy. I'm not a huge fan of Michaels to begin with and this is one of their weaker stores.
Always a fun place to visit.
Item selected to purchase was not covered by coupon but items excluded were not posted
On the pricey side, but coupons will help reduce the cost for one item at a time. Very well organized. All that a crafter wants to make their crafting dreams come true. Great for scrapbooking, framing and everything in between!
Well stocked with fair prices
Great store. Unusual items.
Love Michaes. Great staff. Not enough stock for vinyl projects. E.g.: 651
Unimpressed with fine print exclusion on coupon items.
I was at this store today to shop for some things with my roomates. It was misrable. As we were shopping we had an employee follow us around the store the entire time, telling us to social distance although we weren't even near eachother. We even seperated at one point to respect the rules, but we were still getting followed around the store making us feel very uncomfortable. Once we got to the checkout, another lady (who claims to be the manager) comes out of no where and starts yelling in a disrespectful tone, telling us we werent social distanding. I then tell her the way she's speaking to us isn't right and she told us she can speak whatever way she wants because she is the manager and apparently owns the building. Her other employee that was following us around the store popped up at us and joined the conversation as well telling her manager she warned us already (to get extra points I guess?) After we left the store, the "manager" decided to go outside and watch us pack our things in the car which made every single one of us question what was going through her head. This lady was preaching social distancing rules, yet she calls her cooworkers to come stand right next to her to talk about us and watch us. The manager of this store was extremely rude and I cannot believe the tone she used with my roomates & I. DO NOT COME HERE if you want to shop underpressure and get yelled at in a store infront of people.
The perfect place to go for all your craft and coloring needs! I go here at least four times a month to mainly look at the Art supplies and Adult Coloring books, I love to buy/look at the Gelly Roll Gel Pens and the new marker/Art sets plus coloring books. You can get a coupon on there website or app for at least 40% off your purchase, just cant be an everyday value item. I use a coupon almost every time I go. The staff are always friendly and ready to help you with any question, they are always making sure to come over and ask me if I need any help or have any questions. Highly recommend the Brockville store.
I would thank that lady that helped my mother chose the perfect frames for pictures of my father who passed away in April. She spent a lot of time with my mother, gave her many options and advice and we could not have asked for better service. Thank you to Michael's in Brockville for helping out a senior who had a difficult task to find the perfect frames for her loved one.
So much to look at. So much to wish for...I only went to pick up some chalk pain because I am going to paint some furniture. Time for a change and I already love the pieces that I have just want to give them a new life. The thing I enjoy most about Michael's it that it gives you ideas just by walking around and it has just about anything you might need.
Large supplies
Get all my art supplies there as a artist I need my supplies,but holy hell the prices good thing they have coupons PS:wifi needs to be turned up
Cashier was super friendly to each customer ahead of me it was very nice to see. Great customer service!!!
My favorite craft store! They have everything!!!
There is no other crafty shop as crafty.
Great store for crafts.
Haven't been there for a long while... love the new setup... found everything I was looking for and more. Congratulation ! I will be back very soon.
Great food and drinks
Great variety but very overpriced.
Awesome service
Love the options, but hate the fact that I always forget to come back to use that discount. It would be so much better if they have some kind of reward points instead.
Have everything I need and helpful staff. However if you have a sensitive nose as with all Michael's the front door can be a wall of popurri. I haven't tried any of the classes they offer either.
Michaels has a huge selection of craft and painting and drawing items. They are high quality and very durable/reliable I get all my higher end craft stuff there. Amazing customer service and lots of deals.
I had a bit of fun wandering around this store. Lots of interesting craft and hobby supplies. Found what I was looking for quite easily. Could have spent a lot more time and money here.
Michaels is pretty much the place to go for arts, crafts and hobbies. They have decent specials and there is certainly a wide variety, for all ages and tastes. It is a chain store, and can't replace smaller finer arts stores.
If you're looking for anything arts and crafts related; Michael's probably has it. There's always a lovely holiday section and I frequently make trips to the candles isle
Nice clean store to shop
Helpful staff but hard to find employees sometimes
Excellent, found what I wanted, the staff was very helpful.
Excellent stock. Many sales announced by coupons online - seldom buy at retail...buy at sale price. Lots of parking. Friendly staff.
Has everything i need, but prices can be considerably higher than other craft stores so be sure to take advantage of their coupons!
Clean and organized
Helpful staff Amazing pen selection Snacks at the front
Great staff. Never walk in the door before downloading a 40% off coupon.
Staff is awesome! The shelves are always stocked, it's really clean and I like that they open at 9am...helps me avoid the busy times!!
Fabulous customer service in store and by phone at the Orillia location! Thank you very much to the management for being so helpful with my online ordering issues and return. Friendly helpful staff too. Always a pleasure shopping with you all.
If you've ever been to a Michael's then you know, this one is no exception.
Staff is very friendly and willing to help! If it's busy they are usually pretty good at staffing the cash registers and reduce the wait times. Very clean and organized.
They are always so kind to me and helpful. Beautiful staff. I order online and pick up at the store. Love it.????
Wifi sucks
Love it! No end to the possibilities!
Always helpful. Will give suggestions and alternatives if you can't find what you want.
The first time I've shopped there and had amazing customer service! Would definitely go back to shop!
Great experience! Thanks for your help Emma!
Pet friendly :) no matter what animal, as long as they are leashed and no one else in store is allergic
Great staff and great prices
Carly was absolutely wonderful! She was patient and helped with all my questions, she was able to recommend alternative options when I wasn't able to find options to create the idea I had in mind. The staff at the counter was very welcoming as well, making sure I was taken care of, if I had any other questions. Thank you for making my experience very pleasant!
Nice clean store, well stocked, friendly staff.
Crafts and decor galore!
I make jewellery photography macrame, acrylic painting,many crafts. Everything in one place with expertise plus.I have been shopping at Michaels for 20 yrs or more
Great craft store!
Great deals, and always check out the coupon for the week. You can always get 40% or similar off certain items. Their Christmas clearance is always amazing.
Always wind up here and end up buying way more than intended. Wonderful staff! Very helpful. Curbside service was amazingly convenient and really got me through quarantine.
Clean store. Not crowded
I went for paint. They sell paint. Well done.
Love this place.
Great experience! Staff are clearly taking the pandemic seriously, disinfecting surfaces constantly, monitoring entry and exit, and being very helpful to minimize the amount of wandering shoppers have to do. I was very impressed, and felt very safe.
Checkout sloooooow. Great when line is almost gone and they page 3 extra cashiers to check out the last 2 customers...
I love Michaels
Hard to find sales people to help although I looked for one, was pretty much ignored. Selection was good. Prices mediocre but sales were good
Great store great prices all sorts of different things, nice staff
Love shopping here. Well organized and tidy. And there's always a coupon.
An impressive offering of deco and craft supplies. Prices are extraordinarily high so make sure you go armed with coupons and wait for sales. [The can scan your coupons right off your phone.] Yarn here is cheaper at regular price than it is on amazon. But $2 more expensive than 'yarncanada' At 2PM on a Sunday afternoon, when this place is least busy, there was a line up of 19 people at cash and only two cashiers. I would recommend Michaels for your deco and craft needs. They also have a large 'in season' section that seems to always be at least 1 month ahead of the next holiday.
Best place to get all you art supplies
Great place to shop. At least one employee, Tina, is extremely knowledgeable about the products. She was able to kindly, patiently, and honestly guide me through all the different products and options available for watercolor painting and more. She provided recommendations, and detailed differences between brands and qualities and answered all of my questions and helped me to locate everything I needed. This is the kind of service someone can only hope for when they walk into a store not knowing as much as they should about what they're going to buy! If I need to go there again, I hope Tina is working!
Normally very friendly staff, well organised store, lots of selection. The biggest issue would be their markups. I only go here if it's our last option. Do not shop without looking for coupons on their website first. They frequently issue 40-60% off as it's their marketing strategy to price high and discount often.
Helpful, kind and patient staff. Had a lovely experience.
Usually easy to find things, but I often find that during holiday seasons their seasonal sections can get very messy and with a sparse selection of items. Employee interactions haven't always been great either, with help seemingly being offered grudgingly.
As a 30 year old mother of two boys, for some reason every time I walk into the store either an employee or the manager follows me and basically harrasses me. The manager is always rude towards me when i have given them no reason at all for her to act that way. Its fusterating to the point, that I would rather shop some where else where i am comfortable shopping instead of being treated as if I am going to steal amd not pay for an item. They should learn not to judge anyone who walks into Michaels unless given a good reason to do so.
Great service and friendly employees. A great place for all your crafting and picture framing needs. I picked up some nice picture frames, on had a blemish and the other had a seam coming apart but they were happy to exchange them for new ones.
All kinda of craft material
Called twice looking for a product. Both times was on hold for over 20 minutes and ended up hanging up because it was taking so long.
I am always exited to shop here. It's an artist world. Simply love it.
I can find so many things for my business here. And the prices are pretty comparable to Amazon. I was looking items up while shopping, and they prices were so close, I just bought them at Michaels since I could go home with the products right then an there. Its better to keep our local craft stores open, so if it's just a couple dollars more, why not support them. The couple dollar helps with the overhead required. That's a good thing. But when items are marked up 50% -100%, it can be hard to swallow. It's worth taking the time to shop here first. I also love their 40% off your next purchase coupon on the receipt. I'm definitely going to use that. Smart retargeting Michaels!! A+
I loved the variety of arts and crafts supplies
I tried calling for a question since this location is far and the immediately put me on hold and forgot me there. I waited 20 minutes and no one answered. Bad customer service.
Great selection of craft items.
Loved it! Crafting heaven
I spent a lot of time wandering the store looking for staff to help me but there were none to be found. I eventually found what I was looking for by scouring each aisle. Staff at the checkout were happy and friendly. Definitely needs more floor support, especially this time of year.
Went in to purchase acrylic paints. They were rude and didnt know anything about the paints.
Great place to find crafty thigs for the kids to do on a rainy Sunday afternoon.
I've always liked the store but this one has incredibly friendly staff which is a nice bonus!
Selection seems to be somewhat depleted on art supplies but did find ample product to satisfy my needs.
Deals on framing.
It's a Michaels.
They have pretty much everything you are looking for in craft supplies.
I have always had a good experience with staff. Sign up for emails the coupons are worth it!
Goodnselection
My experience has been so good. I can ask any questions and I get the help. I even have been buying art supplies at this store.
This is one of my daughter's favourite store to go. Whenever there is something that is needed for school or she wants to do a craft project, this is where he wants me to bring her. Even some of her birthday gifts are done with crafts and …
Love the store but sadly advertised items are often not in stock. We hav often asked for help locating an item only to be dismissed or ledt standing in an aisle for someone who didn't bother to be right back as promised.
Worth a visit at change of seasons! So many creative items. Flower Market at spring time is so cute. Buy one, get one deal right now. LIKE!!
They stock lots of great items, and with at least a 40% off coupon available online at all times, the prices are good.
A terrific place to get any of your crafting needs
They have a good selection of Xmas stuff, not necessarily the cheapest ones though. Finding the price tag could be difficult for some items.
Not the best Winner I have been at, but you will find new finds for those looking for decor items, new clothes with style, some toys, linen and other cool things.
Great store with a lot of stuff. But hard to find people to ask questions.
Very amusing place. You find probably everything you are looking for. Expensive though. This is why I gave four stars instead of five.
Great variety of items and great customer service
Good selection here but regular prices are often up to double regular retail. Only buy on sale whenever possible.
Great selection , and staff were very helpful and knowledgeable in helping me pick the correct art supplies.
A1 best place to go
Pretty standard for a Michael's. Not overly busy, good selection of crafting supplies and easy to follow store layout. Staff seemed helpful and friendly. Nothing bad about this location but nothing amazing either.
Just some pics of some of the stuff i want to buy in the future.
Great staff. Lots of unique merchandise.
Always great
Great. If you are into arts and crafts this store should have what you need.
Huge selection at this very large store. My wife loves it ????
Clean and friendly.....as always I found what I was looking for
Very well set up for social distancing and keeping us all safe :)
Great place to find anything you need, lots of parking available. The draw back is the bottle neck exits always a problem.
Very well organized for COVID-19. Made me feel very safe. Always fun to shop at Michaels.
Helpful staff.
Giving a 5 star rating, but only because I assume I'm too early for ALL the Halloween stuff. Usually have to practice self control when in the store, but this time I could barely find anything more then a $12. Item to purchase. Im counting on you Michaels to bring my crafting game to a new level this year!
Found all my supply's for Art Class at my College here. Good for anyone looking for arts and craft stuff.
I Love this Michaels, staff is always friendly and willing to help you out.
Associate spent a while helping me reading all the dye boxes to help figure out which one would work best for me. Cashier was so friendly
Tried to order a very expensive item online for pick up. There was an error and my order was cancelled by them. They still put a hold on the money in my account for up to 7 days. No one at store level or customer service was able to do anything but say "that's too bad for you". When i finally get my money back i wont be spending it here!
One stop shop for craft supplies and the like. Hard to leave without buying three or four items.
Always clean, safe and very friendly.
They always have amazing deals on canvas, a few things can be a little pricy but they often have coupons in store and on the app!
Didn't have i needed but they very polite about it. They directed me to go on Amazon for what I was looking for
Went because a flyer said there was 50% off Christmas trees. When I priced them out their 50% off item for $250 is the same tree same price at regular price at other stores.
New found love
Very friendly staff weither it's in person or on the phone! I phoned to see if they had the product I was looking for the girl was very helpful and explained how it worked, asked if I'd like it put on hold for me, then when I went to pick it up I was asked if I needed help with how to use it.
X-mas ribbon! The only stop for x-mas ribbon. Huge selection.
Friendly staff
High quality craft supplies for a reasonable silver dollar,
Some things quite pricey but they have a good variety of things to get the creative juices flowing!
I found what I was looking for; however, I was very surprised that the line for the cash was long. When the third cashier opened the other went on break when the line was still long. Just found it strange. The cashier totally could have waited a few minutes to serve more customers and the line would have been gone.
Bright, well stocked. Helpful knowledgeable staff. Excellent framing service, too. Seasonal decorations and crafts. Great for kids, adults, artists.
Went to Iris location before 7 pm and was the worst customer service. One cashier, doing returns..ringing in new purchases and managing the numbers coming in....Was 4th in line and took 24 minutes to be served!!! While the supervisor did what!!! Check the store cameras!!!
Amazing home (I mean, Halloween) decor!
Love going to this Micheal's location - they have a large selection for quite a variety of crafting and decorating needs. I get both fine art supplies and general crafting goods here. Friendly and knowledgeable staff often have the answers I need to make the best choices/decisions. Watch for sales as they come around often and provide prices that can't be beat.
They have everything you need for any DIY projects and the coupons are a nice little perk :)
Always good deals..make sure you ise a coupon. And always check the clearance area.
Great selection of art supplies, however there does seem to be a bit of price gouging with certain brands. If the price seems steep, Google it. Chances are it IS sold cheaper somewhere close by, unless it's something specific like copic markers, ect..
Lots of selection & staff, as usual, were very helpful, despite being busy.
Wish the prices weren't so high so I could get all my supplies at once instead of only when I have a good coupon. They do have great quality stuff though so I'll keep going back.
Great sale on yarn, store was stocjed and brightly lit abd the associates cheerful and helpful.
Good service in the time of COVID-19; still problem with people in the store facing to maintain appropriate distance.
We were greeted by a very tall soft voiced kind beautiful man, he was so reassuring and wonderful and even wished us well and joked with us on the way out. That being said like the product we were looking to buy were like 6 dollars more expensive than Amazon. Your employees are beautiful but ur prices are whack, figure urself out and get back to us hunny.
Good store
Always great to have a craft store in town. Lil pricey on some things
Terrible customer service all around today. One employee reached over my head to put something on the shelf without saying a word or acknowledging my existence at all. I know it's Christmas and it's busy but that's no excuse
This place is awesome lots of ideas. Great staff. The store was clean. Prices are a little hi. But defiantly able to find what I wanted
Great staff, always around to help..if u need it. Great suggestions too.
Crafters paradise. Good customer service, very knowledgeable last time I was in. Don't forget the Seniors Discount.
You can really get lost in the aisles here immersed in hundred of new crafting projects. Expensive, but the staff are very helpful.
If you've got a hobby then odds are they've got what you're looking for
Actually friendly and helpful service every time!
Love going to Michaels. It's a bit expensive but they have nice stuff. I like buying things for jewellery making.
Very little social distancing. One cashier for 7 people and she left
Very helpful staff, and the products you would expect at a store like this. some really fun stuff for people of all ages if you're into crafting making framing or drawing. Definitely the place to go if you're looking for any of the above things for sure. Always make sure to look out for discounts as the quite often have percentages off for your next purchase once you buy something, so a great thing to do is to actually buy one small thing get the 40% off 30% off or 20% off that's on your receipt and go right back and buy more.
Replenishing of stock is not great and variety of suppliers is becoming more limited as they focus on the recollections brand. Having to shop online more and more.
Everything you will need for craft and hobby supplies and they have picture frame of all sort great for holiday decorations.
Love coming to michels and this one is amazing! They have such a wide selection of items and everything i need! Yes it can be expensive but thats why the always bring out coupons :D
Bright. Clean. Well-stocked. Well-organized. Stacey was friendly, welcoming and efficient. She helped us while politely answering the phone and offering genuine friendly service. She cashed us out while also assisting a customer to locate a lost wallet. Very friendly. We will be back!
Everything you would need for that new project... Great staff
Was super happy to finally get the Silhouette Cameo Pro here. Now just to be able to get the tools and supplies to use with it.
I always have a good experience whenever I visit. All of their staff is knowledgeable with their products in one regard or another, so there's usually always someone available to help answer your questions. Be sure to check for coupons online before shopping as there's often a couple useful ones floating around.
Tina was super helpful and knowledgeable in helping me find the perfect gift for my niece.
All the art supplies you could imagine and a knowledge staff to boot!
Has a good selection of art and craft supplies. There staff are friendly, knowledgeable and willing to help. The only downside to Micheals is you can often find the same items for less online or at other stores. Their member coupons and sales help with that though.
Much the same as all other Micheals stores I've been to. Make sure to check out weekly flyer from this store. You'll often find a 40% off coupon for one regular priced item.
Well stocked but pricey outside of sale items
If you're creative. Shop here!
Always hard to find things. Feels like the store is 50% paint
Beautiful items for crafting, but the regular prices are expensive and they don't give very good coupons anymore.
Great store. However prices are ridicules. It seems as though they mark merchandise up 200% and then mark it at 50 to 60% off so it looks like a deal
As with most Michael's stores in the area - busy but well staffed. There's always someone to answer a question. Stocked with exactly the type of yarns I was looking for,.
Overpriced but has an ok selection.
This is an art store that doesn't sell 0.7 pencil lead holder. Really ? Staff was overwhelmed by quantity of customer and unhelpful.
The support while I was there was excellent. I found everything and more than I was looking for, and the lady that helped me was both knowledgeable and friendly
Seem to have a low stock of sale items. I drove all the way there dnd they were sold out. They had no idea if they were getting more stock. I find their prices quite expensive
Nice store love the coupons
Torn between giving 5 stars and 1 star! What a treasure trove, one can spend hours in this store, so much to see, a place to allow the imagination to run wild and creative juices to flow. 1 star because the temptation to spend is greater than the will power to not. Seriously though, this is a fantastic place to shop!
This place has EVERYTHING!
Waited 30 min in line becuase the store is so mismanaged, I am so disturbed by this experience that I will never return to this store again. Please avoid, the management doesn't care about it's staff or it's customers (having only one cashier open during the holidays while 10+ staff walk around the store talking on their earpieces).
Staff are amazing here. It can be hard to get their attention but are always attentive and i usually find what i need. The crafting stuff is pretty expensive but most weekends they have coupons
I was a little thrown off by the layout of this location but overall the store was clean, stocked and relatively easy to find things. The young lady at front cash was lovely and courteous. The young man prepping the area for product was also very kind. He was quick to step back and excuse himself as we approached him in the check out area. Both were properly wearing masks.
Not a whole.lot of sales for the time of year, but they have quite a selection of art supplies.
Nice
Had everything I was looking for the project I'm working on
Really friendly staff, they have lots of stock, and always have great deals
Clean and the people were very kind
Great variety. Enthusiastic staff
It was average, didn't have what I was looking for
The cashier was very nice. The prices are very expensive, they have changed coupons to 30 percent now instead of 40 to 50. They have also changed alot of items to the everyday value which doesn't allow coupon to be applied. During these …
Easy to follow Corona instructions, nice wide lanes.
It has a great variety of craft supplies
Waited about 10 mins for someone to pick up online order pickup after pressing the button. Faster to go to the cash.
Long wait lines....2 cashes opened and 15 people in the line up....I left without my purchase
Great store for art supplies.
Pretty typical chain craft store. Still a wide selection of craft supplies
Need more stock vinyl
Fantastic covid procedure. I walked up, said my name, they grabbed my order and put it in a cart for me to grab. I was back in my car in less then 2 minutes. Also was able to enjoy the snowbirds from their parking lot 15 minutes later :)
The absolutely WORSE customer service I have ever experienced, I love crocheting but I will NEVER go back to this store !!
Great service and products. Some things should cost less. Anything wood supply related is very pricey.
Probably my worst Michael's interaction. The person on the phone sounded annoyed with me. Understanding the Social Distancing, shopping is not as it was, I've received no customer service, and I'm out $20 because they can't cancel my order.
Everything you need for crafts you will find here. That 30% coupon is great.
Very tight isles and blind corners when leaving isles. The lineup to get to the registers impedes access to some isles making social distancing very difficult. The worst part is the barriers at the cash, they are very undersized and all the staff that I saw were actively working around them. The debit machines appeared filthy as well.
It is Michael's ... What else is there to say!
Good variety of artificial trees and 60% off Halloween decor!
The customer service from top of the line they even tried to get me discounts where possible
This store in particular seems to always be short staffed. I sometimes have to walk up and down the store over and over before finding someone to help. Sometimes I have to go see a cashier because there is no one else.
Aqesome staff and customer base. A LOT of variety, my ONLY qualm is that while the variety is there the stock is not quite often. Usually the resin supplies though
It's the only store in town like it.
Good for crafts and decor, always something on sale. Don't forget your coupon!
If you want to buy great products for your family, then this is a good place
Brutal store! Let's price everything ridiculously and then we can offer 60%, off and look like a sale! Small wreath for $110...but don't worry it's 55% off so only $50!??? Go to the dollar store instead.....
Excellent store to shop at. The staff are friendly and helpful and go beyond what I would expect from a busy store. Once again, A+ service.
Great selection of craft and home decor items. Their website isn't great, you've got to go into this store. Check online for coupons first, I used one for 55% off today!
Great selection and good quality. There's a good variety, each craft type has a little something available. The store is bright and clean. Staff is friendly and a good resource. Coupons can be found on your phone and used in store. The prices are pretty high though.
This location is fantastic. I arrived very last-minute, and was a bit confused about the crochet process and how to select yarn. But staff were still so patient and kind and helpful. Would recommend for your art supply needs.
Very popular place this time of year because they have so much gift variety. They should probably have more staff controlling people during CoViD, as those that are there are already quite busy.
Nobody to assist in the aisles. Only 2 people and they were on cash....sad. No help no sale. Sorry.
Used to love going here, now they've stopped stocking everything I go for, Sashay Yarn, certain paints, the Sissix are hard to find and they've started collecting copious amounts of yarn and ribbons. The everyday price program is also quite frustrating. The store itself is okay, it is kept pretty clean and organized, but the staff are quite hard to find if you need anything (I normally go right up to the cash).
Cashier was so pleasant
Great layout. Great staff. Great products.
Ordered online and picked up within 30 min of closing. Didn't even have to get out of car. They were great!
Staff were excellent, made your day bright and I found the cobblestone mat I needed for my lemax village ????
It's a lovely store. I find some of their products a bit expensive but they have amazing coupons and sales! The employees have always been extremely friendly and helpful. It's always an interesting shopping experience, with a wide variety of choices.
Greeted by an employee right away, excellent customer service. When the line at the cash was long they called up people to assist right away.
Amazing choice of yarns for when I get those 50/55% off coupons. ????????????✌️
No mobility device available. The aisles are pretty narrow and compared to most Michaels the selection is pretty limited and the store cramped feeling.
It was Black Friday and the other Michaels I went to was more prepared for the line up by having someone go down the line and do a pre-check out. But they were well stocked.
Too pricey, not much of a selection
they cleared out my favorite brushes and i missed it
Smaller then most Michael's but has everything you may need.
Lots a items and crafts to choose from as well as season holidays items. Would have been a 5☆ but for me, their leathercraft tools and supplies are very limited.
rly reaffirms my decision not to become an art student bc every time I go here it drains my bank account. lol it's fine though they have a lot of variety about what you'd expect from a craft score, no issues
The male worker would not let me inside the kioskI had to explain my technical problems with him outside the barrier When yesterday before. There were three people inside the kiosk along with the employees. Yes fair enough I did become irate and I did say the f wordhe did ask me to leave but we would still discuss things afterwards I was very disappointed that he would not let me inside of the kioskwhen the day before they had three customers inside the kiosk. I'm a customer with Telus 13 + years. Never felt so embarrassedboy that client representative who would not let me inside when there is no customers only me. it was rude and didn't appreciate what 13 + years of being a customer I needed to find out a couple of technical issues to which I had a difficult time understanding so my review of that store is very disappointing and not as a 13 + years customer with
This is a large craft store with a broad set of choices. I was disappointed in the pastel paints and fabric paint I bought. They had dried up in their bottles. I was able to return them with only the inconvenience of the extra trip.
Easy to get in and out
Great for craft lovers. Everything you could need and a very helpful staff.
This is where Purolator is now sending their undelivered packages to be held for 5 days before returned to sender. Much more convenient in terms of hours versus the Purolator office.
Awwww the Mecca of craft stores. Excellent variety of paint and brushes. Many craft ideas just walking around. You'll always find something to make you smile.
The staff here is always kind and friendly, especially this one employee who might be the manager. Great service!
Kids liked it, friendly staff. I did feel like I was being watched...maybe it's the beard.
Caught the end of the boxing week sale for some organization items and ribbon. Clean store, lots of stock. Sometimes have to search to find what the sale price is.
Love shopping at Michael's. Especially like their selection of jewelry making supplies. Love their discount coupons too.
Very helpful and knowledgeable.
Had some custom framing done here for a very reasonable price. Great source for craft and art supplies. Staff were friendly and helpful.
Nice area
Prices are pretty high but it's a regular spot for some of my supplies. Staff are friendly but I've never been there and not had to be shown where to find something I needed.
our go to spot for cheap durable craft supplies and t-shirts
Floor direction arrows are pretty unlogical and there was a lot of stock sold out.
Really great service. Very helpful staff and had exactly what we were looking for. Huge selection. Christmas items are mostly half price. Smart selling. Get it out of the store.
Very friendly location. There is so much to choose from. Some excellent deals to be found. However, like all Michael's locations, sometimes their pricing is just too high. Having said that from slime to beads to paint to fondant, its anyone stop shop for creativity. Awesome for "do it yourself" proms, weddings, festivals, seasonal celebrations. A great store for people of all ages. The best source for custom framing, hands down.
Love this store but it's too expensive
Prices are higher than I'd like, but their selection of craft and art supplies is hard to beat.
My wife is a Michael's fanatic. We don't have much choice here for arts and crafts supplies. They are fairly pricey but the store is great. It is always clean, the staff are helpful and fun to talk to. They have a large variety to help meet your goals and get you started on your personal projects.
Large selection of crafting items for all ages. Regular sales and emailed/app coupons.
I can never walk into this store without finding something I want. Staff are helpful and friendly, store is always clean and organizedand the selection is great. And sometimes you find great stuff that you wouldn't necessarily think would be at a craft supply store. They always have bins of cheap little knick knacks which I've discovered over the years make great stocking stuffers. They also have great classes and birthday parties and regular activities for kids. Sometimes things can be a bit pricey but they pretty much always have great coupons which are great if you've been eyeing something a bit pricey for a while but wouldn't spend the money on it. They also have really great clearance stuff sometimes too, especially after holidays. Who doesn't love a bargain right? Overall, I pretty much always walk out having spent and bought more than I planned, but I always love the stuff I buy and haven't been disappointed yet.
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Micheal’s is great. I have one complaint: In the photos on Micheal’s Google page there’s a picture of a person in a mask and a feathered boa. That picture used to be the main photo, and the first one you’d see. Now it’s not. Very disappointed :(
Went in for a frame job. The service is amazing. Was quoted high compared to last time we went. (Our fault we had a deal last time. ) representative really helped out and bent over backwards. Wrapping our old picture frame up for our return trip no charge. I would recommend them if you have to have that nice matting done.
I went here to get some yarn and use up my gift card. Quick service. It was busy at the time I went in.
Lots of cool stuff
Great place, great staff. I’m they’re new regular for breakfast.
All your craft needs and more
The staff was very helpful when I couldnt find the item I was looking for an the sales where amazing! Always a fun place to shop
Generally a great selection of crafting and artwork supplies.
Good place to buy craft supplies but make sure to use their discount coupons
Great selection but a little in the pricey side so go to clearance sections & buy your items right after any holidays. Right now the Christmas items are 70 to 80% off.
They have really nice things.
They have great product selection, I got these for my Halloween decor inspiration! I made a video with it, but can’t upload it here so you can check it on my Instagram page Infinity.interiordesign
Curbside pickup of online orders due to covid lockdown. Pickup was quick and efficient
Great Arts and crafts place!! Also so many cool crafting supplies for great prices!Used leftover supplies for some Halloween art!Great to pick up crafting supplies for anyone willing to get creative.
Great store for crafting needs.
Massive craft supply selections if you can't find it anywhere else. For art supplies like artist grade paints and canvasses etc, just go to Wallacks. Even with Michaels' coupon you will still pay more. (and the coupon is always only for one item.)
Staff here is always super nice and will give me coupons sometimes so I get a better deal. This is one of my favorite spots for Halloween shopping, mainly because they still have Halloween stuff AT HALLOWEEN
Loads of crafts great place
Expensive but good stuff
Very quick with there online curbside pick up. Thank you for working so hard and quickly.
Great selection of art and hobby supplies. Regularly have 50% coupons do make sure you check for then before buying anything expensive.
My wife got everything she needed to work on her paintings.
This location is especially wonderful. The staff are so helpful & congenial. The isles are always extremely well kept. One can tell it is well managed, because the staff is happy ;)
I found there were a lot of empty shelves. Great for them and Covid-19 could be the culprit. It is a busy time for crafting also.
Employees very helpful and very pleasant. I enjoyed shopping there.
A clean and well-stocked Michaels location!
Always love Michael's such a great selection of craft items at great prices.
The store is really clean and for the most part staff are friendly. I had a very unpleasant encounter from what I believe was the manager. I walked in to get 2 canvases and the lady was incredibly rude to me. I love the store but not sure if I'll be going back soulely based on that interaction. Perhaps a different location would be better.
Great place for your arts and crafts supplies.
If you've ever wanted to get into any type of crafting this is the place to start. IT is a bit pricey, but for one or two things, or just starting a new hobby, Michaels is great
Great Michael’s location!
Found everything i was looking for for watercolour painting, good prices and got recommended a cheaper and better product by staff which made me happy.
Great place to get stuff for crafting. Can be pricey. Use the coupons
I love going to Michael's. Sometimes I wish this store was bigger but it's still great. Staff is good!
Friendly staff, clean store.... No tap on the debt machine, which I guess is more of a me problem for forgetting my wallet and relying on Google pay...... But still, who doesn't have tap options! It's 2021!
I went in the store to get yarn and came out with a whole lot of everything else! They have a really good quantity of items for every arts and craft project. From soap making to knitting, jewelry making, painting, scrapbooking. Name it they probably have it. I highly recommend it and the staff were nice and helpful.
I love this store always find what I need and more
I like Michaels, it has stuff for crafts and I get my cheap frames from there
Friend ly staff. Well stocked and great prices.
Good varieties of products
Awesome as always
One cashier only. More than 10 in line. The cashier was trying to be friendly with every customer opening small talks and asking for phone numbers to put in the system, which is nice but not while the queue is getting longer and longer. It took us 10 mins to find the item we wanted and 25 mins to pay.
Great staff... lots of help
Need anything crafty? This is where I go. Usually for knitting supplies. Lots of yarn!
They usually have what I need, and if not in store, then I can order online and pickup. Staff is very friendly and eager to help. Even returns are no-nonsense.
The store is tidy but they never have much stock to pick from. Always limited in things you would expect there to be more of. Other than that, staff are hard to find but helpful when you find someone.
Staff are always friendly and helpful, store is clean and organized. Curbside pickup is well executed.
Lots of great stuff, for whatever your crafty project is.
Art supplies!!!!!!!!!!
How do you run out of transparent cellophane wrapping on the day before Christmas eve? You are the only store that sells it!!! No other store sells it!!! Employee says "we have stock issues in every single area of the store!" Jeff Bezos' Amazon is slavering in the wings to replace all retail yet your stupid mgr cannot order enough product. I guess we just cave in and shop exclusively with Bezos Idiots!! You are handing it to him and losing your own jobs voluntarily! Sheesh! Dumb!
I love everything about Michael's. The selection and quality are unmatched. Teacher gifts almost done.
Great place for all your art needs and friendly staff, a little overpriced.
Lots of things in here.. But they need to sell gift boxes.. nothing worse than buying wrapping paper and ribbon but no box to put your gift in. Friendly enough though. I come here often
A great deal on Gildan t-shirts, I bought 10. The girl at the checkout was very friendly and courteous. Had a great visit.
Your craft wear store. Everything you need for seasonal projects, weddings, special occasions it fiddling with your creative inner child.
Good place for Crafts. Usually have what we need at good prices.
Love the coupons!
Hard to find staff, but friendly and well stocked
Great place for all things crafting. Amazing selection for whatever you need. A bit pricy, but all craft stores are.
Expensive, but you can find any crafts here. Great place to go
I have a love/hate relationship with Michael's. They are really the only place where you can find some craft supplies. I make candles, and they have the supplies I want, but they ONLY stock their house brand. It is very expensive, and usually doesn't go as far. If I am buying wax, I will definitely try to wait for a 40 or 50% off coupon!
Clean. Organized and great customer service.
The staff are very friendly and knowledgeable. I just wish the cash layout was more efficient, there always seems to be a lineup.
Staff members very helpful.
My fiance has a circuit and we go here whenevr we can to get more things for it. Friendly staff and very helpful. If you're artsy and love crafts in general go check them out.
Staff are excellent, very friendly and knowledgeable. The prices are expensive and the line up is a bit ridiculous. They should be able to pull staff to the front of the line is taking 10 minutes+!
Love this store, especially after the holidays when things I didn't realize I couldn't live without are marked down!
Expensive
Always a pleasure shopping there. Always clean and polite staff and helpful
Great selection and coupons. Only giving four stars because Line ups were so long I left.
Beautiful and Creative stuff! Buy one, get one free deals right now on spring flowers. Highly recommend it. But pricey so be careful
Fast friendly. Good customer service
Friendly employees, not too into Arts and crafts but perfect for those who are
This is a great location it has everything in the store usually and very helpful staff.
Lots of great gift ideas here if you're an artist great especially for the kids lots of other things to look at 2 especially for around the house
Very tidy and products are easy to find. They have a ton of great products. Sometimes you find a friendly and efficient staff member but not always.
I'm a fairly new customer, I have been in the store about three times now. The staff are very helpful & nice. Everything is easy to find and the store is easy enough to navigate with the pandemic restrictions and they have a good set up for social distancing at the cashiers.
Beautiful craft store.
If you are a crafter with money to burn...this is where you wanna go. Made in China quality with made in America prices. Youre better off going to a good Dollar store to get what you need. This place is just...meh!
Michael's has very friendly and courteous staff. They are very helpful amd knowledgeable.
My wife needed a set of knitting needles but the store was closed due to COVID-19 and we were told to try the store website. We sat in the parking lot and ordered on-line and the kerb side pickup person was great and flagged us in about 5 min with our order. The entire process was very quick and easy will use them again.
Always enjoy going to Michael's
This place can be addictive. Helpful staff. Can usually find what I want but the acrylic craft paint section needs help- low stock, though this may be a manufacturer issue not the store.
Stock shortfalls
They have a phenomenal selection and if you can get a staff member's attention they do know what they are talking about but when it is a coupon day which appears to be always it is crazy. Took 15 minutes for staff to unlock cabinet to get paint.
Their's so much in the store , it's fantastic.
Staff are always friendly and helpful. Prices are reasonable. However, if you are not in a rush, most items go on sale in a fairly tight rotation.
Very helpful staff
I love Michael's............
Expensive - but lots of options.
Expensive but lots of stuff
Great selection and good staff
Excellent service on a return and custom order was ready on time.
Staff is super helpful and the store has a wide selection of crafting goods
Great for all your craft needs
Loads of crafty ideas... But right now, like a lot of other stores their Christmas supplies are dwindling. Load their App. and use their coupons for more savings. Friendly helpful staff always on hand.
Low on knitting stock. Do not carry best knitting needles nor all sizes but normally have a better selection of yarns.
Michael's prices are high, but their selection is excellent and they always have good coupons. I like this location for its cleanliness and friendly staff.
Store has all the offerings if every Michael's and staff are great and friendly. Store is in desperate need of a refresh. It looks older and out of date. The newer stores are nicer.
Great staff, always willing to help and making sure you have everything you came for...
Tie dye shirts turned out awesome
Staff here was super friendly and helpful. Tons of supplies and pre made crafts from beginner to expert.
Michaels gifts and crafts is a great store for the crafter of any age. While the prices on some things are a little more expensive than at other stores, the coupons that are easily obtained on their website or from their flyers easily counteract the price difference. This store has a vast selection of craft supplies for just about any project you are working on, and if you are having trouble finding a particular item anywhere else I am sure Michaels has it. The staff are very friendly and knowledgeable and will not hesitate to help you out.
Do not order from this company! I ordered some items for curbside pickup. When I got home I noticed that 2 items were missing. I have been calling the customer service line, if you can call it that since all it is basically is a chat line, for 6 weeks! I got thru once and the representative abruptly ended the chat after typing hello. I have waited on the phone, many times for over an hour, just to be “hung up” on. This is the worst customer service and I will not shop at Michael’s again even if they do open their stores. Absolute disappointment. If I could give 0 stars I would!
Staff are awesome and very good prices.
Big thank you to the wonderful, hard working staff at Stavanger Drive location. Their kind and patient customer service is greatly appreciated! Thanks again for your curb side pick up service :)
Love the choice of wool.
Employees are almost always friendly, but it isnt always easy to find one if you need assistance with anything.
Sales person Brent was extremely knowledgeable, helpful and pleasant, making my shopping experience not only most successful but also very enjoyable Just as friendly was the lovely woman at the cash... I am sorry I didn't get her name.
Good selection
Low stock. I was told that they lost most of the new incoming items on the shipping container. Covid Covid Covid
The store has everything and service is excellent if you can find a staff member that is not tied up with a customer! They could use more staff but aside from that I enjoyed my shopping experience and will return. Thank you for your hard work.
Well organized, displays neat and tidy, friendly staff, prices not to bad.
Awesome service
very expensive compared to most stores. 20$ for a coloring book, no other price options. I left empty handed as Amazon exists.
Great store for any craft ideas
Great merchandise,
Love these shops. They have everything!! A bit pricey, though
They have everything crafty you might need, or know where to get it. Friendly helpful staff. Always check for coupons!
I love Michaels, it's such a great store. Friendly staff, excellent deals/sales. I don't have one bad thing to say!
Went in for 3 things and nothing you carry. What is a craft store without craft supplies. Very disappointed. ????
Very welcomed. Friendly staff.
I fully enjoy shopping in this store. They have lots of craft ideas and supplies. I have always found the staff to be very friendly and helpful. Thank you.
Clean atmosphere
Nice and helpful service. I will come back
I found the staff on the floor to be very helpful and, like usual, they had great sales@
Went to purchase a picture frame and had a 55% off coupon on my phone but the salesman at the register said he couldn't even give me 40% off as it was on clearance. There was absolutely no signage indicating these frames were on clearance, just the regular price labels on the shelves were present. Not happy.
This store is always full of helpful people that love why they work there. It's a bit of a maze to find what you are looking for but luckily someone is always available and willing to help you out.
Awesome customer service at Michaels today Awesome
This is place has the biggest variety of yarn in Charlottetown. My only complaint is that it is almost all acrylic. I would like to see more choices for wool and cotton yarns.
This store has just about everything that you want for your home, arts and crafts. Glad it was only 37 kms away.
I am not a crafter but I find Michaels has a good selection of non-craft items like colouring books and supplies, Funkos and seasonal merchandise. I usually find great little items to include with gifts.
Like coming here for the sales. Some prices are a bit high but if you use the coupons they always have it makes it a better deal. Staff is happy to help and inviting.
Had an issue at the check out but not the cashiers fault. Just a corporate issue. Other than that store was nice
Nice people. Love the grab bags!
Prices are so high. No competition.
A little disappointed.....not the variety that I expected. Only 1 roll of Macrame cord in store
Great craft store with good deal when you sign up for rewards
Friendly and helpfull
They had a decent selection.
Overpriced, junk
I found what I was looking for. I enjoyed my time in your store today. Thank you.
great from xmas gifts for crafters
Clean store with lots of options.
Great craft store. Usually find whatever is needed for children's projects. Always use app for coupons.
Over priced
Great store great staff
It sometimes takes a while to find help but the store was well stocked. Getting out of the parking lot when the shopping area is busy is a nightmare.
Very helpful and friendly. They offered me advise and helped me find the perfect frame. The gentleman and young lady that helped me out were more than willing to go that extra mile for me. They made my day!
Good just bring more figure toys
Well lit, friendly staff.. The front entrance area always seems a bit congested with seasonal products. I do not like using the same door for both and entrance and exit.
Good store. A little dated and crowded but friendly staff and good sales.
I bought flowers and they are beautiful but, I would not have bought them if I had not had a coupon for 40% off because, they were so expensive. I feel that the stock is marked too high!!! However, their stuff is very nice.
Consistently fair. Bright with lots of yarn and scrapbooking fare. Used to get Sculpy here as a kid but I'm not sure they still carry it
I went this time specifically for jewelry holders. They have different styles and finishes but they look similar to the ones in jewelry stores that they use to display their necklaces, bracelets, rings and ect..
Great prices, lots of things still out of stock though.
They have some unique items , like picture frames. They also have regular sales and markdowns.
Nice store
Very quick curbside pickup system. Had most of what I needed in stock. They dont allow in store shopping yet but ordering online is fast. Their website is a bit wonky and sometimes the cart will empty when you refresh the page but no fault of the store itself
Great marker selection.
I found what I was looking for and it was on sale. Great experience.
Great store! Clean, tons of options, and staff was very helpful and friendly.
Bright store with tons of items
Great place to shop
Great place for craft supplies, also has awesome clearance sales. Check them out. Staff are awesome and knowledgeable.
Over priced. Stick with Amazon!
Staff is extremely helpful and all cashes open. Means a lot this busy time of year
Everything was fine, staff were helpful, I just don't like the way the store is laid out. There seems to be no rhyme or reason, and unless you are a really experienced Michaels shopper, you almost can't navigate without asking for help. Which I do not like to do. But, like I said, at least the staff were helpful.
So many ideas!
There is always something interesting to learn. And great sales.
Had a question on a not so common Art tool, and was met by a sales associate that immediately new what I was talking about. Had the "not so common tool" In my hands and was out the door Inside of 10 minutes
Favorite store
You can find most things for crafts; from cooking to modeling. Plus seasonal decorations. A bit expensive though.
Not much customer engagement, like a hello at the door. I was able to find what I wanted on my own.
I love Michael's, every time I go there I always find so many items that I didn't know I really needed, for all my little projects, as well as my baking hobbies. There's crafts for all ages, and baking supplies that are just amazing to work with, and they always seem to have such good deals, I live over an hour away and can't wait til my next visit, I guess you could say," I'm like I kid in a candy store", when I go to Michael's.
A decent sized store full of many crafts and ideas. The aisles are clearly labelled and well organized. Every interaction I've had with an employee has been great. They are friendly, professional and knowledgeable. *side note* I was blown away by the variety of yarn available in store.
Excellent store for gifts and celebration
Used to be affordable and place to get craft supplies. Now is too expensive
Great spot to shop. Helpful staff too.
Over priced, and alot of empty shelves. Most of the product is of poor quality. I walked out without making a purchase.
A little pricey but great variety and service.
Valentine's things were fifty percent off...had some great items for baking!
Found everything I was looking for, and then some. Had a 40%off coupon as well. Lots of great autumn/Halloween decorations on sale!
Very friendly staff.
With covid-19 you see how busy many are with craft projects ???? other wise as always plenty of stock in many areas an staff to assist with your questions.
If you don't have a hobby when you go in.... you're going to have one before you leave
One of my favourite stores, beautifully displayed merchandise.
This is a nice michaels, a very nice clean bathrroom, easy to get help and find products, always some good sales
Friendly ppl they accept dogs on good behavior and must do there business b4 entering the store which is only fair they have good variety of items for crafts among other things
Was good some specials but low on Christmas decos
Found EVERYTHING I was looking for and more for our Easter crafts! One stop shopping! Love it
Great selection of many different things! Made a few stops here for wedding invitations and items. Seems to be a sale of some sort everytime im here!
The store was clean and pretty well stocked for everyday items. Lots of activities for kids to get them away from screen time.
Decent choice but most items are overpriced. Will only go if I can't wait for something to ship online.
I love going to Michaels but they had nothing of what I was looking for. They had maybe 3 Happy Planner and didnt have the Happy Planner sticker book that I was looking for. I even went to two locations and it was the same thing.
Michael's has a wide variety of products that are craft related.
awesome store friendly people
The store staff all atound are friendly and very helpful good stire for all your wishes and needes
The store was clean and well stocked however, customer service was very much lacking. There was no one around to ask for assistance which is not appropriate, especially at Christmas. Pickup your game Michaels!
Materials are a bit pricier than sourcing from other places, but the selection is generally larger than other art supply shops in the city. Heads up, the aisles are a bit narrow in there.
I'm not big on big name craft stores...and "Michael" should be ashamed of having plastered his/her name on it, but they had a coping saw. They call it a jeweller's saw, but a spade is a spade. It's a coping saw. And it's better quality than the one I got from a hobby shop that freaking broke on me. Horrible design, that one. But having a coping saw boosts them from a 3 star to a 4. Their name keeps them from a 5.
Heard girl manager yelling at employees…… and called one fat and ugly… would never shop here
No fabric to speak of and the thread they have is not very high quality. Not an alternative to fabric land! Arts and crafts only.
Excellent place to shop. Very helpful staff.
Best knitting wool place
Michaels is cool. Go crafts! Excellent ribbon selection.
Love crafting so this is the perfect place to pick up supplies
Love the sales. There amazing ????
Sandra was amazing!!! This lady knows her stuff! We were beyond satisfied with her service.
Even with covid 19 curbside - I was able to find what I needed by the staff. Very helpful in making sure I got what I wanted.
Couldn't find the yarn I was looking but found another brand in the exact color I needed
Very helpful staff....
This is one place I would not be able to work. They would have to hold my paycheck on deposit because they have such a vast array of craft supplies I would never get tired of spending my money. Great place to find just what you're looking for when it comes to arts and craft supplies.
Good selection
The employee who assisted me (so sorry I didn't get her name) was absolutely fabulous. She offered alternatives for a craft I was working on, helped me find the product then ended up being my cashier (name not on receipt). She helped me get the best discount. She has ensured a return, happy customer!
They have a better selection of yarn than a nearby department store, but I still couldn't find what I wanted. They also need a better selection of knitting pattern books. Not everyone wants to look for patterns online.
Went in for my daughter. She was looking for grab bags...they didn't have any. Apparently they're hard to find? I dunno...my thoughts? Order lots and they will come ???? The people here are very friendly!
Staff are always very well informed and ready to help
I always find what I want right away. I have developed a kinship with one of the cashiers as we spell our full names the same way. We always have a good laugh about this. ????✌
Very inefficient website. Tried to order 5 times for curbside pickup with no success. Error keeps showing when I pay for my order. Called my store locally in St. John’s, NL and she was not helpful to me just to say to keep trying. Well I’ve tried all say and nothing. Tried the chat with Mike and it freezes. So, I guess I will not be shopping a Michael’s ever. Poor service both locally and online. So disappointed.
Fantastic supply store for all your crafting needs! Staff are friendly, helpful and store is always bright and clean. Arrows on the floor and protective screen at checkout. Hand sanitizer is available at the door to use aswell.
Excellent customer service
Cleanocation with friendly, helpful staff.
Friendly staff and used a great coupon
Lots of product and the staff was very helpful. I wasn't sure exactly what I needed for a project, so the one staff member not only asked the others but requested the Manager to lool it uo while he was in his office. She was very knowledgeable about the products in the store! I wish I was able to remember her name, but she worked in framimg!
Place an order on Michaels Canada website, order was confirmed, when Michaels discovered error on there website they cancelled the orders and will not honor them. Not a very good experience for first time order on Michaels Canada. I called them and they said ordered backordered but they cancelled it.
Awesome!
I like their stuff. I am big on containers and they are great in that area. They have lots of selections in crafts and artistry. I like dealing with them.
Good selection of items and friendly staff.
Love the selection and especially the sales!
If you need framing done go and see Season! She is an absolute rockstar and helped me so much with my framing needs. She made my life a lot easier with her help and advise. Thanks Season + Michaels Iris! You're the best :)
Great store for craft supplies. Coupon savings really add up. Nice staff.
Excellent for art supplies
Some nice stuff but way over priced usually have to wait for a sale of some sort.
Love this place! Prices are always to high...but love the coupons
While the store is great to shop in, the lack of cross stitch and embroidery supplies is frustrating. I find that I have to order online, when I'd much rather go to my local store.
Great store, good staff. Large selections and very organized
Nice store , but wife spends way too long In there.
Busy good to pick up your arts and crafts doesn't carry anything else
Too often the debit machines and visa machines are down... I live in the other end of the city and after shopping...told at the cash...the machines are not working... it's frustrating...!!
Great shopping experience every time. Exceptionally well managed by Mark and excellent staff. Special commendations to Megan the framing lady. We have had several pieces framed by her and have always been pleased with the results. Megan is personable, professional and extremely knowledgeable in this craft. Her pleasant personality makes her a pleasure to work with...If you want it done right see Megan! Kudos!. Cathy and Bill Pearce
Well stocked. Using Coupons from website or flyer is good
Not a great selection when we visited. Christmas ornaments were too expensive for the cheap quality of products, even when on sale. Very unimaginative selection of Christmas stuff. Hardly any decorations made in Canada. At a time when an effort is being made to promote local producers and artisans, Michael's was a major disappointment.
Michaels has a lot of different things. If you can't find what you are looking for, ASK! I was looking for a flat 4x6 cleat platic box for pictures. It was not where I thougjt it would be so I should have asked. My wife found it in the back corner. I did ask about glue sticks for the glue gun they had on sale at the front of store. If anything they might have added some glue sticks to the display! Staff was very friendly!
Awesome Craft Store. Very well organized. Helpful and friendly staff.
Excellent collection, great deals. I love to shop there.
Very expensive
Great crafts. Christmas decor is very pretty.
Staff is always willing to help and will ask colleagues if they can’t answer. If you have never been to this chain, it’s a hobby and crafters heaven. Lots of variety for those who paint, bake, decorate, and craft. Download the app so you can get coupons. Usually they have one for 40% off one regular item.
Don't forget your coupons! Or just have your phone cued with the right coupon... Only way to shop!
Cali is a wonderful addition to Micheal's. She waited on me twice and was not only very friendly but also very informed around special promotions, location of certain items and art in general! I could tell she was an artist herself. Very friendly and deserves 5 stars!
We made our selection quickly and proceeded to the cash. Customer ahead had several glass items. One cashier on at the time. We waited patiently, we waited some more finally another person arrived to help the cashier wrap the glassware. A second staff arrived they huddled around the first cashier. Then one made the remark, be careful with all that glass, then the two who arrived left the checkout area. No attempt was made to get the other customers through the check out or offer assistance to the customer with getting all the glassware to their car. I know these places pay poorly but customers are trying to get in and out of stores quickly. I would have used a self checkout if one had been available but with 3 staff in front of us I thought the situation could have been better.
Haven't been in to one of the stores in years, but they have such great variety! Granted I was only looking for painting supplies, but they have hobbyist tools, molds, decorations, practically everything.
Love
I love Michael's, I buy all my acrylic paints and canvas there. There is always a sale on at Michael's, crafts galore,everything to make your home have curb appeal. …
Great selection if you want yarn or anything Cricut or scrapbooking or kids craft stuff. Unfortunately they've dialed back on workshop and course offerings. The prices are also inflated, which is probably why there's always a coupon you can use on one item. They've also decreased their cake decorating section, which is unfortunate as there's only one other store in the city that has decorating supplies. To top that off they are switching out Wilton in favour of their house brand Celebrate It - I wanted to get another 2d tip and the brand is missing something that every other brands has so I doubt it will do what I want it to. Other than the occasional seasonal sprinkles I probably won't be going back as frequently as I have been from several times a month to maybe a few times per year
Great store, great stuff and management is A1.
So much to see. Especially around Christmas. Did a lot of my Christmas shoppers here. Great deals.
Great Service! Picked up my online order was in and out in 5 minutes.
Love going to Michael's. Always sales, frieny staff
Very friendly, great selection, but pricey. Sales are great though
My favorite place to shop.
Love this store. Great staff
Lots of craft stuff for good prices after discount coupons.
I went there yesterday to get get the sale on Easter decor. Was disappointed but a i bought a couple of decors. Then asking for Chalk Paint which had bought before was informed by a pleasant assistance that only tiny bottles left and probably won't be ordering larger bottles again. This is so disappointing.
Clean, quiet, lots of choices, easy to find what I was looking for
Returned a Xmas tree, they told me ALL Christmas tree sales were final. I asked them to take me back and show me the sign. There wasn't one. I asked them to show me on the receipt where it says that Christmas tree sales are final....doesn't exist. After threatening to start yelling, they decided that they could actually do the return. I will NEVER enter another Michael's again.
Always a pleasant experience. Staff was super helpful, tried to help me find exactly what I was looking for. Even after the first staff member passed me to another more knowledgeable one, she continued to look and came up with suggestions before leaving. You don't get that kind of service most places now a days
Selection and prices
I find when you need an amount of yarn they never have enough,.
Great selection of yarn.
Has alot of nice things and good quality but pretty pricey for some things
Difficult to find help and the stock for yarn is always low . Waiting for yarn to finish a sweater for weeks.Still not in stock . Can't get anybody on the phone so have to drive there every couple of days. I live over 20 kms away.
Clean store very organized.
You can find everything to do craft
The best place for craft supplies
Great store for all arts and crafts. Well priced, helpful staff and just an all out great store.
Good amount of products. I worked here about 5 years ago and left because it seemed like management preferred to spend more time in the back rather than help clear up the lines of people waiting to check out. I shopped there last week for the first time in a few years, and wasn't very impressed with the service. It's an hour long bus ride from my work to this store, so as soon as I entered I decided to use their washroom provided. After a few minutes, a staff member walked in and waited in there with me in the next stall, not saying a word. When i left the stall she came out at the same second, stared at me and then went into MY stall and rummaged around looking for stolen objects? Then she stood there and watched me at the sink. I left the washroom, grabbed a basket and started my shopping (which I just want to add I was in the store for an hour and purchased almost 200 dollars worth of stuff). As I began, I noticed 2 other staff members hovering around me and the same lady who was in the washroom follow me out and just happened to pop in and out of almost every aisle I was in. I felt like I was being treated like a shoplifter. I wanted to leave the store but really needed certain items for the project I'm working on. NOT ONCE was I asked if I needed help or even received a "hello". Instead I was basically just being followed around. I can understand that this store has a bunch of tiny objects that can be stolen and as far as I could tell you dont even have a security alarm at the door that would go off, but this kind of treatment to customers is unacceptable. There is a way to deal with loss prevention without treating customers like they've already stolen from you. Won't be returning as I've discovered Deserres sells the same products, slightly higher in price but I find their staff incredibly pleasant and helpful.
Love all the crafts. But bought a scratch art book and gave it to wife. It had been scratched already on most of the pages.
Staff always friendly and helpful.
Craft retail outlets.
Love this store
Love this store. Always clean and very friendly staff
Great sales and inventory, LOTS of halloween stuff ????
Well laid out. Clean. Helpful staff.
I was at the Michael's craft store at Pinecrest mall in the west end of Ottawa it has alot of lighting (very well lit) the doors open auto- matically I went to buy some supplies. The store is packed with supplies of crafts • the center are a little wide • the side aisles are narrow •Customers are patient to allow folks in wheelchairs to move freely in the aisles.
The employees here have to be some of the nastiest people on earth. I thought the Canadian people were supposed to be nice but not in this store.
I always use the coupon from the app. I get good products and a nice selection of goods.
Lots of fun stationary. Price points might be a little high. You also find decoration pieces for Christmas including Christmas trees and wreaths. Lovely home decors and craft supplies but the price is just a little high.
Clean, pleasant staff. Great sales
A good place to get art and craft supplies, but make sure you have the coupons with you. You can also download them in the store using their WiFi.
Limited Christmas decor and frames. Expensive!
Really good craft store with a lot of variety!! Prices are kind of high but you are paying for good quality stuff.
Found what we need efficiently.
I went to buy Easter decor yesterday and I was greeted by empty shelves in the Easter section. I did buy other items but I thought with Easter still a month away I could get some things. As is always the case with that store the staff were friendly and cheerful. So, some hits and misses this time.
Friendly service, a good selection of food and beverages, but for me I prefer my tea in a cup and not a mason jar, the taste is not the same.
Had picture framed (expensive). Good work but when I tried to use any of the discounts they had emailed me they had a reason for it being not valid.
All eay nice
Very well set up and organized, especially during this pandemic. Hand sanitizer was offered when entering, floor laid out with markings to help maintain social distancing and check out was quick and easy with items prescanned so payment at cashier was effortless. Card scanners were wiped with disinfectant afterveach use. I would appreciate other companies following suit to this method where applicable.
Can be pricey on somethings but overall really fun store to go to for art ideas
Totally my dream store!
Good selection but I find the pricing a bit high. Definitely not a cheap but you should be able to find whatever you need for crafting projects there.
Love this store, helpful staff
I like this store, but there is no other store like this to compare to. They send different things to each privince, therefore in Newfoundland we don't get the Minature things or dollhouses they do in British Columbia. That bugs me , big time.
The store is clean and well stocked. Could not find what I went in for but overall a good experience
I was shopping at this location with my children. We witnessed a horrid, vile, disgusting act, of racism towards an interracial couple. The act started when a customer reported that the couple to be shoplifting. The couple had just entered. A customer told a cashier named Ann-Marie who gave one of the worst customer service I have ever seen as she, stared at the couple leaving after check out, with a disgusted look on her face.
ANGRY staff disgusting lady with a horrible attitude that was working last night.
Michael's is a solid go to business for crafting needs. The staff are always knowledgeable and helpful with a wide range of questions you may have. I have shopped at Michael's a lot over the last five years and never had a poor experience.
Love this store! Great ideas for decorating and gifts.
Always great....expensive but great
Nice products, but always expensive. Ask if any coupons are currently available
Find it a bit expensive
The store feels cramped compared to other one's that I've been to but they still had all the craft supplies you could want. Sales all over the place make a lot of things a tempting purchase, but we managed to avoid everything but a storage container that worked great to sort her Lego collection. Can't wait to visit again.
Staff at the Brockville, Ont. Michaels are excellent at what they do! They are so friendly and helpful; they genuinely strive to make your shopping experience a great one! A very special thank you to Rebecca in the framing department! You made my day! Happy Holidays to all!
¹My wife loves shopping there and always comes out with more than she went in for!
I love shopping here, but the products are often overpriced. I guess their whole gimmick is the 'sale' events that reduce prices by 50-60%. But it would be nice to just have more reasonable prices in the first place. Staff are always very friendly. Extensive selection. Sometimes you can find a good price on items like frames and seasonal decor. But I've often bought craft supplies here, gone across the parking lot to Wal-Mart, and then kicked myself because the Wal-Mart price was about 25% lower for the equivalent product.
I am a paper crafter, scrapbooking and making cards. Very disappointed that there were no die cuts or thinlets or embossing folders.
Good selection of Winsor and Newton watercolor supplies and paper. Use a coupon if you can, they have them available every day for something.
Great helpful cheerful staff that make shopping there a wonderful experience. I will definitely be back and soon????
You can get unique gift ideas, and crafts to make, with your children, and grandchildren and also they give courses on cake decorating, wreath making and other items. I love shopping here.
Lots of great craft supplies but everything is way more expensive than at other art stores. I shouldn't have to have to use a coupon to pay what the regular price is somewhere else. I can never find an employee to help when I need one. And if I do manage to find one most of the time they don't know the answer to my question.
Staff was very friendly and helpful. They were more than happy to help me find the item I was looking for. When I brought all my items to the till, the cashier actually informed me of a 50% off coupon online that could be used towards my most expensive item. I would have known about it if she hadn't mentioned it to me. Store has a huge selection and great quality items for all kinds of arts, crafts and more. Great store and great staff!! ????????
Was nice and clean. In between seasons so some shelves were empty. Cashier was really nice and friendly.
Great service very helpful
Helpful staff
Couldn't find what I went there for. No staff on floor, all on check-outs!? Lay out of store not shopper friendly. Very frustrating. Too bad really, up until the major changes in the last couple of years ago, Michael's was my go to for craft supplies. Now, Michael's is my last resource, and then it is a case of hit or miss!
Expensive craft, hobby and holiday store. They do have a good selection and a nice variety but at a large markup. There were a lot of sales in store but it doesn't help that most of the in store items are marked up too far so you don't really save too much.
Lots of selections but they seem to move certain sectoons around a lot. Sometimes hard to locate materials or staff to help
0 for 2 of what I was looking for, but a great selection otherwise.
Store was a little messy and products were open but the deals were great and staff is friendly.
Excellent selection and always have great sales!
Great like any other of their stores provinces wide. Go to for crafts.bit pricy as always. But you can find deals, if you wait.
I have been a customer for many years, but was disappointed that the coupons are not usable on many store items anymore. The list of what does not qualify for a coupon sale reads like a novel. Very disappointed .. will be buying a lot more on line through other companies.
I no longer buy anything from here... I understand it is covid... but I made a curbside order, nothing happened, called the store as I didn't get an email and the woman that answered was unhelpful and rude. I was told to check my bank account. Well it did go through my bank account, never got an email or phone call but thankfully 6 days later I got reimbursed. Will purchase at other locations or anywhere else... I am unimpressed with how everyone has the right to be angry and dismissive... I have had amazing service and friendliness from Michael's in southgate. Cheers to those that actually want to help
Prices are way too high
Prices are high, but amazing products. Their Halloween selection is awesome. Unique and quality.
Great selections
Lòoooooooove Michaels
Found the yarn that I needed.
Love this store ..so much to choose from and great prices and great staff....
Always a great selection. Prices are inflated, but quality is decent.
Love the selection and prices. Great craft store for my wife and sometimes me and the grand kids
Great store, friendly and helpful staff.
Use the app for coupons!! Good stock, nice staff but without sale items or coupons, can get pretty pricey.
I went in for embroidery floss for a cross stitch pattern. Out of 6 colors of DMC needed I could only get 2. I did get a couple of other things while I was on the store and the employee on cash was very nice. It would have been nice to get what I specifically went there for though.
Clean and well laid out store. Staff were helpful and polite.
Love this store. The staff is always friendly and helpful. If they don't carry what I am looking for, they often know where I can get it.
Found everything I needed
Ok friendly
Friendly staff, helpful well stocked.
Arts n crafts ?? Go to dollarama omg the prices are crazy. I guess if you *need* a certain something as long as you don't need too much of it go to Michael's :-0
Great selection and nice staff.
Michael's is very dedicated to making sure there are as few employees operating cash registers as possible, currently in a line of about 40 people, one cashier, and he has to sanitize everything after each customer... unreal.
Always enjoy visiting local Store friendly staff and management amazing!
My fiancée loves this place, and I love tagging along. Great place to go for craft supplies.
Over priced,poor quality,not good value. Same items on line for less than half the price. Very disappointed. What was listed as in stock at that store was not there as well. I don't like giving bad reviews but I traveled 20 km for these items.
Lots of items on sale/clearance (artificial flowers, selected Wilton's products, etc.). Staff were friendly and helpful.
The #Michaels store is full of everything crafters could wish for. The prices are on the higher side. #EveryDayLowPricing is not eligible for any coupon or additional discount. #Guaranteed you will find a treasure you never knew you'd needed!
The staff was so accommodating. I purchased a Halloween item that was a display piece. The staff repackaged it for me with no issue. The cashier carried on a conversation with me as I waited. Everyone I came into contact with went out of their way to make my experience a lovely one. What a pleasure to shop here
Very pricey..Michael's is my last resort of I cant find a craft item elsewhere for a much better price. The store is clean, well lit, easy to find stuff, most of the staff are helpful and friendly...but the prices are way to high for most of their stuff.
We had a sales lady that was amazing. I never got her name I never got to say thank you but she was totally helpful and her recommendations were the best. Wish we knew her name. She needs a bonus. An award of some kind .she was an older lady and soooooo Helpful and knowledgeable Thank you
For simple crafting and keeping the children entertained you may be better off going to a dollar store. But for higher quality, longer lasting things this should be your first choice. And helpful, good service as well!
Great store for all your craft ideas
Great
Great help getting stuff staff is awesome
Great place for anyone who likes to do crafts
Same as every other Michaels. Strong wifi so you can sit and relax in the car while the wife shops.
Great place!
Every cash is open and the line moves fast. That, to me, is excellent customer service.
Great deals
micheals is like my candy store, I want one of everything! Lol
They have a wide selection of items that are fairly well organized. Some items are quite pricey. In general it is fairly expensive. Fortunately there are often coupons available for a big discount on one item.
Great custom framing service
Great store if you are into crafting. They are well stocked, I got the last 5 of 80 colours of thread I need for a project that other locations have not had in stock for a while. Very friendly staff. Highly recommend the Saturday morning crafts for kids, it's a great inexpensive activity and they have a blast.
Always have a good experience when I go here. Friendly service
Sale prices on wool was great always good when you get 25% off.
Great selection and service.
Love this store and staff. Shelves are always tidy and kept stocked
Great place for things for all kinds of hobby..crafts Diy .The store packed full of every thing.
Expensive craft store.
Found what i was looking for, but cashier made mistakes and used up all of my gift card when i asked to only put half the purchase on it. Then made no effort to rectify it.
Always way too much to look at. Staff are wonderful and helpful.
Poor service. Could get no help. Left with out purchasing what I went in for because I couldn't get help
Good craft store, hard to find help.
Always find what I need, staff is always helpful and friendly.
Lots of craft items available. Plus there is a minimum 40% off coupon for any one item always available on their website.
Great. Customer Service and Lots of. Help from The Staff.thanks so much
Always excellent experience. Staff is always friendly and will to help find, what I was looking for.
Friendly staff. Found what I needed. Coupons helpful!
Clean store. Friendly staff. Any craft supplies you might be looking for are probably here or they can get them in.
Great selection and service but the high prices for items u can find elsewhere makes me go elsewhere. However in many cases if u can't find it u will find it here but u will pay for it