Reviews of Charm Diamond Centres (Costumes)

Troy Gaulton

Cheep

bernie desroches

The store in Summerside is very rude. You can't even look in the displays from the hallway they chase you. Twice I went there looking for ear rings and got chased away, even from the hallways looking at displays. They first asked you in the line up of what you are looking for. Well maybe you just want to look around. Then you are told very rudely to sanitize your hands When I said I just did she said do it again. I then said never mind I'm no longer interested in shopping here.

Mm Mc

Great service

Karlyus

Good service

ATUL MEENIA

I love this place. Staff was friendly including manager. I dealt with Sales associate shayla. she was amazing helped me find exactly what I was looking for without being pushy. I highly recommend this place over any other jewelry place in the mall.

Sagar Masani

Looking for imitation jewellery ?

Carolyn Lazaro

Awesome quality diamonds! Love this store! Super friendly staff!

Mark Beldeniza

100% recommended and Look for Mr. Jess The No.1 DCA-Certified Diamontologist.His Ready to Help and Assist You Guys. 24/7 His The BEST. Enjoy Shopping Jewelry.

Casey Raymond

It was nice

Linda Kerwin

Customer service was excellent

Prince Edward Island Viking

Very helpful staff

Christopher Richards

Even though I didn't make a purchase, the staff was very polite . I did see a watch that I liked, but it was a little out of my price range . One of the ladies did explain that they did offer a layaway plan. So maybe one day I will go back and buy that watch.

Lyric

I went in here last weekend with my fiancé to buy a necklace for my wedding day. When we walked in, an Asian man smirked at us and said "are you guys buying a gift or something?" We said no and he just turned away from us and wouldn't give us the time of day. I saw some necklaces I was interested in buying but I don't want this jerk to make money off of us. He lost himself a sale, and we won't be returning to this store.

Crystal Reich

Beautiful, new must-see store! The selection is great. If you want knowledge and expertise without feeling pressure, just ask for Linda! She will make sure you make the right choice for yourself or your loved one.

doug Ashwood

Very good service..and look after their customers

Owen Cameron

Great service

Melanie Lisowik

DEV THE Manager of the Charm Midtown plaza went above and beyond to help me & my now fiancee with the purchase of a wedding band for him as well as assisted in helping Karl see a ring he was interested in having the rings both size, communicating and keeping us both informed of the progress of each of the purchases we were making. Dev even stayed past closing when we were heading to saskatoon to see to it that we were able to pick up the ring. AMAZING SUPER CUSTOMER SERVICE AND WITH A BIG SMILE... ps we live over 3 hours away and still were more then happy to make the drive to seal the deal... dont hesitate to give Charm Diamond Midtown a chance at assisting you in your next jewelry purchase.... Thanks so much....

Maxime Raymond

Bad customer service.

Christopher Cheena

Our second piece of our collection

Lesa G

Really appreciate the customer service. I'd bought earrings from them years ago and when I lost the backing to one of them they kindly sold me a new one for a fair price.

Tyson Roset

Friendly atmosphere and beautiful jewellery. Always something exciting to see.

Ammarie Clinton

Found a beautiful engagement ring and during our first and second visit we were treated very nicely. I got sized and was told I would have to order a size 10 and there would be an extra fee for the size (I was told this at other jewelry shops we visited so I expect this is standard practice) At the time of purchase we were told 6-7 weeks, which was fine with everything going on in the world right now. We followed up with them at the 7 week mark and was told they would look into it and get back to us the next day. Unfortunately we did not receive a phone call nor did we receive one once the ring came in. Poor communication skills on the stores side. The ring was too big so I had to get it resized, even though the lady who helped us measured my finger on two different occasions. When we returned to the shop to get it resized a man helped us and the first question out of his mouth was "Looking for a gift?" and when we said no he lost interest in us and his whole demeanor changed, it was very off putting. Then he informed us the ring was size 11, an entire size larger than was ordered, he said it had to do with the band thickness. He measured my finger and it was a 9.5. His attitude when helping us was borderline rude. Now I have the ring back and the center stone is wobbly and moves around in its setting, along with a scuff mark on the band. Not impressed with this location.

Terry B

I brought my Fossil wristwatch in to have the battery replaced. They called me the next day telling me the watch doesn't have a battery it's self-winding, even though I explained that the self-winding feature only controls the second hand. I picked-up the watch and changed the battery myself after watching a youtube how to video. The watch is working fine now. I find it bothersome that someone that works in a jewelry store can’t tell if a watch has a battery or not.

Small Anxieties

Manager is incompetent, rude and very self centred, need new management

Mr Khetla

???????????????????? very good services

Bailey Ogilvie

Fantastic experience with customer service - I brought in an earring that was missing a diamond to be fixed and/or replaced. The staff sent my earring to multiple jewellers (not just Charm jewellers) to see if it would be fixable. When it was determined that it would need to be replaced, the staff was extremely helpful in sourcing the exact earring I needed and even gave me a discount on the replacement. The communication and timeliness of the entire experience was awesome, and I would be happy to go back with any further jewellery needs!

King Satan

Incredible staff, products and pricing.. Bought my promise ring and engagement ring here from the same wonderful lady..thank you for everything you do

Maha Shouman

I went there twice ,their team was Freindly, they helped me to choose a bracelet and a nice gift ..their collection is nice and has wide varaities

Sandi Pittman

Friendly staff and decent sercice.

darren “hammer head” hitchcock

I went there to have my son's watch battery replaced and the staff was friendly and the price was good.

Jean Mazalin

Had my diamond sent away to be fixed and it came back like new. Shiny and new.

Derek Bader

Great place to go for jewelry! Lots of selection and great helpful staff. I've been buying from them for over 15 years now and never disappointed.

Max Stamant

Great service and very nice products. I highly recommend also the sales are great.

Denise McSpadden

Very helpful, friendly and courteous staff: a special mention goes to Amber for adjusting my new watch shortly before closing time. Amber was very patient with me with regards to getting the fit right, for which I am very grateful as my wrist sometimes swells up due to arthritis. Excellent customer service!

Kelly West

Got a ring here, also got lifetime warranty. But was never told if you dont bring the ring in every 6 months, the lifetime warranty is voided!

Maryjean Doucet

Excellent

Cliff Dunlop

Very good service

Alfe Aspera

Hi guys this Store #662 and Look for Mr. Jess the No. 1 DCA-Certified Diamondtologist. His Ready to Help you guys. His the Best. 100% recmended. Thank You

Caleb

Was in line to buy a ring but needed to get a size first, when i asked about getting it sized they talked past me and I was told they were going to serve the paying customer first. While getting the finger sized we were told they don't usually do that here because they were a jewelry store.

Joahua Hoeber

I can not be more happy with my experience with Jess and Dev. I was looking to find the most stunning ring for my significant other but I did not want a ring another person would have and similar rings would be sold in other charm stores or anywhere. I wanted it to be customized just for her and a rare find. We began dealing with other jewelry stores in the city, one had terrible customer service to this day have not even found us the diamond we wanted and this was back in March and the other store literally bringing in diamonds that was not what I was asking for. We met with Charms private custom jeweller Derek and gave him the specifics of what diamond we wanted. We asked for a radiant cut that was elongated. Jess made sure that the diamonds that came in for us to look at was worth our while he made sure to send away the ones he knew we didn’t want and called us right away to make sure we wanted the diamond shipped for a viewing if it were up to our standards. Luckily they found the perfect diamond all the way in Los Angeles and flew it in and we fell in love instantly. The rest was easy, we picked out the band and showed the custom jeweller a picture of what we wanted. 6 weeks later Dev called us as soon as the ring came in and the ring came out better than we expected. I am so thankful for the charm team within this process. She has an incredible ring, we could not be any happier. Jess and Dev I can not thank you enough - you two have always been helpful even prior to even looking for the ring but with other purchases as well. Definitely recommend customizing jewelry through them! We’re already thinking of customizing our wedding bands through them soon! Thanks Dev and Jess!

Serge Boucher

(Translated) Beautiful jewels (Original) Beau bijoux

Edith Pitre

Very helpful and friendly.

Heather Arseneau

I do.like this place but they got confused. One woman tells me to follow her and the other one woman tells me i am not allowed there

Karl Kennett

Dev and the crew went above and beyond to make our experience easy and enjoyable. We were impressed by the unique selection and quality of the rings we looked at. They even helped us with cleaning, repairing and resizing our other ring. We are excited to now own one of the unique rings they offered us. I definitely recommend giving charm diamond Center a look when shopping for someone you love. Karl.

Hayden Beardy

Nice didn't find what i wqs looking for

Erick Guzmán

I visited a few weeks ago to find a wedding gift for a friend, the staff was very helpful and made my shopping easy!

Subba Kumar

Great place to shop. Very friendly staff really helpful. Highly recommended. Would definitely come back soon. Thanks for great service

Kamaljit Kaur

Very bad , rude and ignorant behavior by one of the employee. Never recommend this place to shop.

Alexander Colbourne

Great service , products , and warranties

Scott Schedie

Lovely collections!! Trendy too!!

Guy Ward

Great service!!!

Nathan Blaney

Shayla helped me find the perfect ring for my fiancé cause she said yes!! She was not pushy. No pressure sales like the other places in the mall. Very friendly and personable and professional. I will be back in the future! I highly recommend. Ask For Shayla! ????

Danny Campbell

Great

Katrina Charbonneau

Very helpful staff. Great selection.

Melanie LeBlanc

Helpful staff and beautiful selections

kamal Ghuman

very rude and bad service by one of the employee ...i will never ever go there ....

Marc B

Great staff! I walked in looking to replace my wedding band. I was served by a very friendly woman who gave me all the information I needed. I told her I would be back. I needed to shop around. I went to another jewelry store In Bathurst and was treated poorly. The next week I went back to Charm and made my purchase. 10/10. Great store. Great staff!

Anne Martin

The staff are extremely helpful and friendly

Matthew Hoddinott

Terrible place to order anything. We placed a order there and they forgot to order my wifes' bracelet promising it would be there 2 days before her birthday ended up we had to spend our own gas to pick it up at another location because they didn't order it. If you order at this location make sure you call them on a daily basis to check in on your order because if I had my time back I would have, even though you shouldn't have to. I would never shop here again.

Paula Smith

Love the friendly and informative service

Diana Briseño

It was a great experience shopping at this location. Great customer service and I found exactly what I was looking for.

Luc Auger

(Translated) Good service (Original) Bon service

Tam Ski

Received the worse, rudest customer service ever. So unprofessional. The sales representative was the most arrogant sales person I have ever spoken too.

Dave Young

What a lovely selection of jewelry. They was very helpful.

Walter Tadeus

The saleslady was very helpful, with my purchase. I will return.

David Hendrickson

I’ve been shopping from Charm Diamond Centre Midtown Plaza Saskatoon At least since 8 to 10 years and I met with Metin had purchase from Him last Saturday and did another purchase from him again last Thursday for my Christmas Presents. What A Great Gentleman He Is.. His Welcoming Personality, His Presentation, His Knowledge, His Chats.. I was feeling the store was his own store because he is taking care of us 100% and he had excellent service. I Saw Him First Time however, you can figure out like he has been in Jewelry Since Seed. Thank You Again Metin and Thank you Charm Diamond Centre Head Office For Having him For Us. Do Not Miss Out Him..

Barb Blackmore

Wonderful store with a wide selection and great customer service. The young lady was very friendly and helpful. Highly recommend.

M T

So pushy! They rush you and don’t let you look around. You feel like you gotta buy the first things you try on.