Reviews of Little Blue House Banff (Costumes)

Heather Stillin

Horrible experience. Was there yesterday the gentleman helping us was great but the attitude and the way we were treated by the female employee we actually put all of our stuff back and left the store. With all the competition in Banff selling the same things you would think they would give better customer service.

Emi Lie

Exceptional service from the owner Katherine. Very friendly place and cute stuff for your baby :)

Xi Yang

The staff in this store is extremely rude and unreasonable! If you are an Asian, you’d better stay away from this store. We stepped into the store and no one greeted us, which is fine with me because maybe the staffs are busy. But when my son touched one of the Easter decorating eggs, the tall long haired woman came to us to stop him touching the egg with very rude attitude. I apologized to her and said he just touched it. The thing is it’s Easter long weekend, every store is celebrating Easter holiday, and kids are part of the celebration. Especially, in this store the eggs are everywhere, it’s hard for little ones not to touch or play with these plastic eggs. That woman was friendly to other customers besides Asian. When I see other kids playing with the eggs, she’s smiling at them. This is ridiculous. I request the store owner or manager investigate this staff, because it’s just not right. Last but not least, hope every kids have a great Easter!

Alys Wone

Great customer service. Staff are very friendly. Love their product!!

Jennifer Zetterstrom

If I could give zero stars I would. The staff was extremely rude. They also would not accept cash only card. That is unacceptable. More people touch the debit machine than cash anyway and they don't sanitize between people using the machine.

taylor vanagas

Staff were SO helpful, extremely friendly and approachable, such a fun store with so much diversity and personality! The staff had amazing recommendations and local knowledge well past just their products! Obsessed with their family PJ's like our fur baby was obsessed with their treats :) Keep up the good work beautiful people!

Lc Lim

Strange to see all the bad reviews, I’m Asian and the staff was great I mainly only interacted with one blonde British cashier, lovely and helpful :)

e jess

horrible service, rude manager, racist encounters

Robyn Dicken

Recommend this place for cute and kitsch pajamas over the cookie cutter gift stores in Banff (of which there are way too many!) Cute print options for both adults and children.

PA Lauzon

Amazing looking store, right on Banff Avenue. Great, welcoming staff and an amazing selection of clothing for all the family and kids.

Audra Bayer

Love this store. Their Heritage line is comfy cozy and so well made and their staff were friendly and helpful