Reviews of Canadian Tire (Costumes)

341 Hastings St N, Bancroft, ON K0L 1C0, Canada

Average Rating:

DESCRIPTION

We've got the opinions of people who consumed the products of Canadian Tire (Costumes) in the territory of Bancroft (Canada).

At the present this firm gets a rating of 4.1 stars out of 5 and this score was based on 127 reviews.

As you can see the average score it has is quite high, and it's based on a large number of opinions, so we may be pretty sure that the rating is quite accurate. If many people have bothered to rate when they've done well, it works.

As you know, we do not usually bother to write evaluations when they are good and we usually do it only if we've had a problem or incidence...

This Costumes is classified in the category of Department store.

Where is Canadian Tire?

REVIEWS OF Canadian Tire IN Bancroft

Lauri Rintoul

Their prices are pretty good

Marly Davey

It's a great place to shop Cashiers are always friendly If your looking for something specific you will always find a worker to help you out. It sure will be nice when this COVD19 is over so you can roam the isles freely. They also have Curb Side Pick Up ☎️

Reverend Rob

UPDATE: my call to the Customer Contact Centre didn’t resolve the problem but I called the Bancroft Store GM who honoured the sale price and apologized for the inconvenience. I’m a happy guy. And I didn’t have to build the Log Splitter which is a huge win. Original Post: I had been waiting for a log splitter to go on sale. I’d been saving up, and getting gift cards from family for birthdays and Father’s Day, but also decided to get a CT credit card to make the purchase happen. So I went into the store last week and I approached the customer service clerk and explained I wanted a log splitter that was on sale and needed a credit application and she said she wasn’t sure if they were doing apps in store because of COVID. I didn’t like the “not sure” response but she said I could do it online myself which I thought was fine and was approved for $3000. So then I called the store to make sure the inventory that was showing online was accurate and explained I now had approved credit and casually asked how they’d get my credit card number while I waited for the card so I wouldn’t miss out with on the sale. The lady told I had to wait for the card and then asked me why I didn’t fill it out in store because then they could access my credit card number. I was quite annoyed now since the other staff member staff sent me away and I think it’s just because she really didn’t want to do the credit app or find out. Had I known they couldn’t pull up my account afterwards, I would have asked the lady to make sure apps couldn’t be done in store. So then I asked if they could put the a splitter aside for me and I was willing to put a down payment on it and the lady said that everything was first come, first serve. I was trying to spend $1399 and they didn’t even try to solve the problem that they created. Seriously, they didn’t want my $1399. I am expecting the card any day now but now the splitter I wanted is back up to $1799. I’m a loyal Canadian tire customer but this is experience has left me questioning whether I should start shopping somewhere else. I’ve got other complaints about catalogue items not even being in inventory but I think my post is long enough. I get that COVID has made things more challenging but I lost out on a sales item, and CT Bancroft lost out on $1399 simply because the staff member didn’t want to find out if I could do a credit app in store. That lady didn’t even try. I also drove 45 minutes to the store and 45 minutes back. A complete waste of time and this has happened twice recently.

Sean McAuley

If they don’t have it peavey mart will.

Charlston H

I called the store and asked how much to install and balance a tire . Was told 24.95 per tire . My mom went in and got charged 190$ labor for 2 tires . Everyone already knows they're rip offs . Mom knew she was being ripped off but felt pressured. My mom was literally crying in the store because she knew she was being taken advantage of. Too make matters worse after she paid 490$ bill for two 88$ tires to be installed they told her that her coolant was milky. She just had the water pump and coolant changed 24 hours before going there. Complete rip offs . Sexist company . Boycott these guys .

A. Z. (HappyX3)

Oh the employees at the Bancroft location are crazy great! They are so excited weather you're paying you master card or buying batteries feels like I'm wanted there every time I walk in!

Jason Murchison

Great thanks

Jared Cousins

This review is focused mainly on the Autoparts department. The staff were extremely slow on a day that seemed to be average at best. In the 45 minutes I stood there waiting to be helped 6 or 7 people were processed. There whole system on how to process customers needs to be revamped.

Chris Warren

Very well stocked.

Jonrod Axle “Rhodygreat” Suldan

this place have always ON SALE!!! very low prices and affordable items.

Glen Lewis

Pretty much always have what I go there for at a price I can afford. Also, I'm surprised at some of the reviews, since I've never had any real problems with any of the staff. The vast majority of the time the staff are a Hoot ! - My guess is that the staff's attitude is most likely a reflection of the customer's attitude ! . . .

John Stephenson

Groceries,dollar store and a pizza place. All good.

Zazun

Quick lines and helpful staff

saad ijaz

Jim Rogers

Because

Randy Charter

Crowded but ok.

CLARENCE BRUCE

Mac Fragger

Got a set of winter tires fir the car, really good price, quick and easy and fitted same day 5stars. Also ordered online to pick-up, again quick and easy. The new locker system is very easy to use and convenient. 5 stars.

Frank Giddings

Yukon Diesel

Yep Id have to agree with J Char 100% on this very sad such a shame its gone this way .... Maybe change the name to "LIBERAL TIRE" now would suit you guys alot better !!!!!

Dominic Nadeau

Great always a plaseant place to brouse !

Vance Florent

I recently ordered a plow for my truck online to be delivered to Bancroft store. 2 weeks later I received an email that the plow was no longer available. The plow still showed available online so I called the online service. They looked into this and found the plow I ordered and paid for was shipped to Bancroft and was given to some one else even though my order number was on it. Now over a week later still waiting for the replacement to show up. Plow finally showed up after missing 2 more promised dates. The Manager was very apologetic and gave me a discount for the trouble, and had his team load the item in my truck. Happy to have the plow now not happy about the circus it took to get it.

Jennifer Wannamaker

Now that Canadian Tire closes it stores now I can't get on the website to shop for my daughter for Easter i can't look at bikes or nothing. How is someone supposed too see what they get. Very disappointing.

Nicole Wren

Disorganized and not very well stocked

Dale Knutson

Most of the price checkers froze when I tried scanning a tarp.

andrene naytowhow

I bought some sweaters here they have nice clothes.

Brennan Clouatre (Defury)

Always has what you need and fair prices

Theresa D

Nice store, clean friendly staff

Jordan Driedger

Can't take an order over the phone. Service and inventory continues to decline.

Ry Smith

The Canadian Tire in Bancroft has GREAT customer service.

Danny Palmer

They are trying hard to push self checkout

Barbara MacPherson

Big store with lots of selection.

Cody Riddoch

Always has what i need for badic repair on my car

Colleen Leslie

Courtney

They have the best selection of plants in the spring/summer and the employees here actually look after their plants until other large stores who leave them to dry up and die. *Update* I've had a loss prevention officer (Aboriginal/about 5'7/long hair in a pony tail and in his late 20's) follow me around the store when I didn't even steal anything and had employees glare at me, then while I was paying for my purchases he embarrassed me in front of about 20+ people by shouting "LOSS PREVENTION GO BACK INSIDE THE STORE" while being surrounded by other employees. I didn't take anything so I told him to look inside my bag and to his surprise he didn't find anything. He told me I could go and no one apologized to me for the false accusation. Don't they have to be 100% sure before attempting to apprehend someone? I would have given 1 star but the season employees are great.

jaymz dee

The best, selection, prices and service

Tanya Shwedo

It's got everything your looking for. Prices are reasonable.

Josiah Beam (JJ)

Great selection

david knuckey

Well stocked

Michele Greening-King

Great sales for christmas staff is nice and friendly, cashier was amazingly helpful and friendly. Thank you kim for your help in the houaewares department and the lady she called to help is with Christmas tree

V Yayakikut

Everything I needed and a little extra, easy shopping

Milton Davies

We went in and were going to spend a few hundred dollars on an electric fireplace, but apparently the only ones they have are display models. Which they won't sell. So if we wanted one from there we would have to order it and wait a month. What a backwoods Canadian Tire store.

grant williams

Great selection with very friendly knowledgeable staff.

John Finlaw

Canada's Kmart. Yes, a full auto part shop, but so much more. This store has an excellent outdoor department with a really large fishing tackle section.

Mathew Stone

Bancroft mall should have everything you need great service too

George Flemming

Same as every other Canadian tire

CJezzo Gaming

Good service, bathrooms reek

Patrick D'Jonaire

Could personal but no weeping birch

Bancroft auto spa Joe

Good mike and Ben are wicked help.in auto

Cody Kuntz

They discriminated against me!

Blake Corkill

Good selection of everything, especially outdoors equipment

Dan Koehler

Came in for a few small cleaning items when the lockdown ended. Lines were moving well, and the door greeter was very friendly. I don't her name, but one of the employees that works on the floor is FANTASTIC. Always extremely friendly, positive, and more than willing to help. I've described things to her in the weirdest way and she knew exactly what I needed and helped me find it, along with providing ideas for the job itself. If I find out her name I'll update the review, as she deserves a raise. I believe she works in / around the hardware section.

Courtney Perry

Amazing customer service!

APPLESILVER

Bright, Clean and Pet Friendly! Owner gives back more to this city than anyone ever has or ever will! Thanks!

Amanda S

Staff was so friendly and helpful. In the washroom they had this emergency button which I thought was a neat idea. As someone who suffers from multiple sclerosis I thought that was a really good idea and I personally think more public washrooms should have that especially in the handicap stalls

zoltan urban

At the fishing area, the service was baaad!!! The young man was useless!! - 1 ????

Max Barton

Interesting selection of guns

Millsy

Great staff. They just do not carry as much as most Canadian Tire stores.

Corey Painchaud

Great people to work with and great place to buy things!

Rod A. Young

Very professional & extremely helpful...

Josh Drew

Need a better washroom

Boss Hoss

More Than Just Tires

obbonthecobb

I'm always looking for a deal when I'm there

Sharie Bird

Staff is very friendly and easy to find. They actually try to help you. The store itself is extremely cluttered which often makes it difficult to find product. We went there to buy a bathroom fan but they didn't have the one we wanted in stock. In fact, they barely had any in stock. Great place for garden supplies, though!

L Tucker

Staff are nice and helpful at this store.

Joshua McKnight

Automatically Good, cause I Work here,

Josh Hayes

It's a Canadian Tire

hardik thakkar

Great stafff

I Team Kill Newbs

Great place, this location seems to be out of ph strips every time I go though....order more!!!

Mary McConnell

Found what we wanted

Jodi Sharpe

Very organized and Clean. Customer service is unbelievable. You don't see this kind of service in the city. Boxing week sales were a plus.

Stu Blair

Someone helped me pick out a window wiper, but grabbed me a driver's side instead od passenger side. Exchanged it quickly, after I noticed (when I tried to put it on). Simple mistake, and I had a nice time helping an older man learn how to use the touchscreen to find wipers for his own car. Other times I have been, there have been plenty of people around to help me look for something.

rAm nAiK

I went here to check on my car battery, technician was very helpful in transferring knowledge to me on if needed to replace my car battery or not Excellent customer service

Timiam Plays

Its good but some of the employees are a little bit chessed 90% of the time

Will Tran

Friendly and helpful staff, except for one particular customer service manager. Returns must be fought for even when it's clearly within policy, and are given so begrudgingly it's as if the money is coming out of her own pocket. It's so silly, I shop at many Canadian tires, and I only experience that at this store.

Ed Gulbinas

Big store with good selection. Service is spotty. Checkout can be slow. Poor returns policy with very slow service.

Tanner Fetch

Good knowledgable staff. Just might be understaffed for the amount of customers. They have high demand. And due to covid there was a line outside. If everyone was inside they'd definitely need more staff. They had to page somebody to help in bbq seasonal section. But they did help us load it up and took care of us. But staff was being paged all over the place.

Fabian Dorion

It had a sale

Michelle Anne Wohlberg

Good selection and speedy checkout staff

Ty D

No displays for picnic tables hard to find one by seeing only a picture.

Lee-Ann Parks

(Translated) There ruxe (Original) There ruxe

Luis Pontes

Courteous and quick customer service at the curbside pickup. I love shopping here.

Ryan Rempel

Great Canadian Tire! Employees are very helpful and accommodating. Great selection of products. I highly recommend this store.

Kat Mc

Very clean, great customer service in sporting

MarsAlpha Api (MARS Alpha)

Better than most.

Mike Taylor

It's a Canadian tire, it offers what you're probably looking for, parking is usually difficult unless you park far enough away. I enjoy supporting the travel club bbq

Patricia Carrol

good

Andrew Miller

Good service and good quality

Andrea Custer

Just got threatened to get escorted out of Canadian Tire by a young girl for not following the arrows. Unpleasant shopping experience. Minding my own business like everyone else in the store walking around not following the arrows, I was looking for baby boots and I got directed to the back. That's where she was, back back wall. She wasn't wearing the Canadian Tire gear either so I told her to mind her own business and she said she was going to call the supervisor, I was like wow! Thought she was a shopper that should stay home if they're so afraid. I still didn't know she worked there, I'm looking at boots still and then she tells me to cooperate or I'll get escorted out and not in a nice way. I asked her if she worked there, she said yes. I told her then she shouldn't be arguing with customers, she said just follow the arrows and you'll be fine and walked away. Unbelievable. I understand that she was only doing her job but no one else was being told to follow the arrows. People are walking all over the place, how are customer service reps going to control that? There needs to be a better system in place, maybe use the intercom to remind people to follow the arrows. It would make for a better shopping experience. Other staff members were helpful and friendly.

Anthony McAdam

Good service there knowledgeable people at parts two thumbs up

marilyn ryhorchuk

Canadian Tire is a great place tp visit or just look around

Anthony Grant

Its Canadian Tire. Great customer service at this small town store.

Shawna Lochrie

This place is a hit or miss on the customer service ! Yesterday I had a great one ???? I feel like management should work on the customer service ( staff being more friendly)!

Jack FierceTree

Everybody, is ALWAYS SteALiNg...

Shery Silver

Wow. What a great sale. Good atmosphere. Happy. #1 for tools.

Pau B La

Terrible service.. My Husband and I went there because I purchased a slipper and they forgot to remove the security tag that was on the slipper. He came in went directly to customer service asking them to remove the security tag but they …

darrell post

Vern Gunther

Think it is terrible that I have to put a mask on that is handed to me on my face. Find that staff gets in my space almost every time I go into store. Not a positive experience at all.

Danny Mohajer

So many tires!

Aaron Hogan

Usually has what I need

Chas Ellis

Typical

Daniel W

Great service, my go to place for when I need to don the "Mr. fixit" cape.

James Lyon

Disappointed in the customer service department. Hard to find someone to help....

Top.Cheddar Hockey91

It's great but should lower the price for hockey pucks!!!

Adam Potts

Great selection in the hunting and fishing section always walk out with something new

Wanda Sararas

Friendly staff very helpful.

Keith Wilson

Nice Canadian Tire. Got some good advice from the guy at the parts counter for some boat problems. Prices were great and checkout was fast. Lots of great toys for he cottage for sale in here too!

Chantelle Mallette

Good

Brett Lariviere

Canadian tire was awesome the employees for nice and helpful

Kenny McCallum

Very good staff

Sharon Moore

They have what you need.

Byron Boyer

Awsome xmas shopping

rob Knapton

love that store, new owners know how to stock it !!

Steve Turner

They have tires

Leah C. Mearns

Kace Callaghan

Staff is always helpful and prices are competitive.

Marcy Seftel

Helpful staff

Magda Niedzialkowska

Brant Mcnamee

For a small town they have a good selection!!!

FRANCIS BIRD

I picked up a thurmostat I needed it for the van that was good.

Tania Campbell

My favorite place! Soooo much variety!

Scott McCarthy

Great service.

Sandra Kay

Great place to shop and the owner is always supporting a good cause

Geraldine Eldridge (Gerri Mae)

Excellent customer service...

D W Hissem

They tried putting item back that was returned missing pieces at full price... This store is always sneaky

Durwin Cook

Some staff could use a little educating in the p.r. department

Russ P

william abbott

Gave us the wrong parts

Edward Dale Martin

Clean and organized helpful staff

Lee Raymond

Hard to find someone to help when you need it. Then when you finally find help they don't have in stock what you wanted. I find this happening to me alot at this store.

Deborah Gibson-Dingwall

Great service.

Christopher Baker

Yep. They definitely had tires. I got this sick GTX 645 for an amazing price

Virtue

I did not enjoy my experience as a customer here today. I tried buying a plug in for my extension cord, but the item rang up $5 more than labeled in the aisle. The label for $5.69 was on the bin with 20 other synonymous plug ins. The advertising and labeling was misleading. The staff would not support or believe me in spite the facts. Thanks for trying, but I will shop elsewhere from now on.

Chris Houston

Great staff, great store, but the curb-side pick up self-check-in system is flawed. It doesn’t give any user feedback, 3 times out of 3 I see confused customers and chaos.

Mike Nelson

Tire service at a great price !

Stu Pegg

Nice store.

Trevor Dubois

Great sales, knowledgeable staff. I would definitely recommend this place

Larry Willman

Before writing this I read the reviews and found some of the complaints about customer service disheartening. However, my experience with an employee, Jessica in Hardware was amazing. She was pleasant and was determined to make my experience a great one. The icing on the cake was when she noticed a cut on my hand and offered me a bandage. I thank you. I'm 70 years old and Jessica was a breath of fresh air in an era where customer service is getting more like the experiences of some of the lesser ratings this store is experiencing. I hope management recognizes people like Jessica and her great work ethic. Larry

aaron smith

I'm normally a very patient and understanding individual when it comes to retail purchases, returns etc, but the service at this location is just atrocious. If you are just looking to walk in, buy a product and then leave i suppose its fine. But if you aren't use to the layout, have a question or just want to be treated like more than a dollar sign, then head elsewhere. After my latest experience, that's what I plan on doing. I worked in retail for a number of years and I can understand what its like to be on the receiving end of customer's frustration (even when something isn't your fault). But every time I visit this location they are obscenely rude, don't converse with you unless its to tell you how much change/total is owed, and they are so unhelpful its almost unfathomable. I attribute all this to poor management, because I have never experienced such poor customer service in any other Canadian Tire location. Its frustrating because I have been a patron of this company for the last 15 years and I always speak so highly of its products and services. Unfortunately, I feel as though I should warn my friends, family and any other individuals visiting this location.

Matt Sadowski

Rodney Blue

Dear CDN Tire. I have tried several times to buy power tools and other hardware items from your store. I can't get your teenage staff to help me. I found the tools yet couldn't get a soul to open the cage so I could buy it. I have since spent about 1500 in power tools at Rona and sears because they helped me get them. Today I still went to CDN Tire for more hardware. Guess what.... I couldn't find what I needed tried to get one of the teenagers to help and couldn't again. You need to fix this. I want to give you my money. You make it very difficult for me to do this.

cheryle sutton

Always find what you need and the owner helps the community out a lot

Michael Saville

Mom say's....I'm not supposed to say anything if I don't have anything nice to say...bye.

Dug Wilks

alway what U may need good cost

Dot Dotdot

Brookz 1116

It was good. They have tires

Saskatchewan Adventure

As with most Canadian Tire stores, the company policies that dictate returns is absolutely horrible. However, the owner donates tens of thousands of dollars to the community, so I shop here provided that the item is not made in China, or has any type of electrical component that may require a return.

Waldo Berg

I find that the PA Cdn Tire store often has items at super-sale prices that other locations don't.

Loretta M

A young gentleman clerk knew where everything was in the store! ????

imdash101I69

I love can tire you can always find what you need

Brad Manning

Huge fishing and outdoor selection friendly knowledgeable staff

Adam Lima

I used to hold out on buying items in the city and try to support the stores in Bancroft but after the holidays, I will no longer do that for Canadian Tire. They refused to honour the 5$ off energy coupon issued by the Government! Then they didn't believe that the light bulbs were included on the rebate so they called the Ottawa store where I had purchased the same bulbs with the coupon. After they had me wait at customer service for 15 minutes so they could call the store in Ottawa, the associate on the phone told them that they honoured the coupon. They still refused to honour the coupon!! I asked for the store manager and she had already spoken to the associate and refused to even listen to me! I wasn't looking to trick anyone or take advantage of anyone and it was confirmed by the Ottawa store. Terrible experience and terrible business move on their part. I wont drive out of my way to go there anymore and ill do my shopping at Home Hardware or back in the city. Truly disappointed.

Jaime Donnelly

Friendly and easy to deal with staff. Took good care of us during our visit. Our car broke down and they were able to fit it in to see what might be wrong with it. Thank you!

Nicole Brenne

Our car broke down about 20 minutes outside Bancroft on Saturday and we were towed to Canadian Tire after the auto service had closed. The service manager, Fred Potts told us we could leave our information and they would work on our car first thing on Monday. True to his word, when Monday morning came around Fred ensured that or car was looked at as soon as they opened and kept us updated. But, what was really phenomenal was how Fred responded when we learned our car was beyond fixing. He helped us try to sell our car – since we didn’t know the area – called car rental places for us, called a taxi for us to take us to where we were renting our car from, and arranged for a local scrap yard to buy our car and take it off our hands. He also offered to drive us - during his break – to the car rental place, if the taxi was too expensive. My husband and I are fairly young and had never been in a situation like this before; having the support of Fred Potts and the Canadian Tire staff was a huge comfort to both of us.

Martin Mcfarland

Curb side pickup is a joke. They expect someone to wait 4 to 5 hrs to get a simple item off of the shelf. What are these employees doing inside the store if they can't simply walk over grab an item and bring it outside? I used to enjoy shopping at this store but now its a joke. Amazon is making billions while small businesses are dying off.

Colin Anderson

Huge outdoor section with a great selection.

Adam Eastman

Aisles are narrow and a bit crowded. But otherwise a typical Canadian tire.

Henry VIII

This is where camo was born.

Lori Hefflin Smith

Jenn Little

Bob Sterling

Found what I needed. Young chap was extremely helpful.

Nick Choo-Hum

Kayla Walker

Because they have everything we need

peter muskego

Everything was easy to find

Dana Duran

It would be nice if the staff would take their air pods out of their ears while WORKING. He actually had to REMOVE the ear bud to even hear me when I had to repeat my question.... All the times I've worked retail I've NEVER been allowed headphones on the sales floor. Ridiculous.

Jessica Andrews

Purchased a kayak at this location and found every member of the staff to be very courteous and friendly.

Dee Staxx

Ridiculous at checkout! I have 3 pending charges still because of restrictions set at the tills. Maybe investigate as its an inconvenience to me as a customer having these charges hanging. You can't buy more than one gift card per purchase per till.

Linda Brassard

Friendly service

Eric Lanning

Closest Canadian Tire outside of Huntsville if you are on the South East Side (East Gate) of Algonquin Park. It is not a "mega" store, but it has everything you need. If you live in the area you can order items to the store for easy pickup. Staff are polite, usually helpful and expected knowledge base for a Canadian Tire Store.

Michelle Morin

Great story. Always neat and tidy.

old machines

Good shopping experience and friendly staff and covid protocols being very well followed.

Edel Lopez

As I always say: Canadian tire is heaven for many because we can find anything we need. This particular store is really good, is better than any in Saskatoon because is organized, the workers are very helpful and is also very clean. I love to go here when I´m in PA, I hope they keep the good work.

Ron Fines

Busy but everything was great

Danny Fiddler

Got my brakes for cheap awesome

Matthew C Custer

They didn't have what I needed

David Charles

Great for all type of things an great service

Aerialmotion Canada

Have a cottage up this way and they always have what I need unlike the inventory issues in the city.

Joseph Young

We didnt have an appointment but the service person noticed our dire situation and made every effort to help get us safely back into our homes and families,that kind of service speaks for itself????

AJ Williams

Took the wife's car in to have tires installed & changed around, they stripped one of the wheel studs& never even mentioned it. But made a note on the service order that one of the wiper blades had a crack in the rubber. I discovered the stripped stud& returned to tell them, they blamed me for doing it.

Chris McArthur

The Peckford Fam

Super helpful staff, I can always find what I need and if I can’t then they order things in, love this store!!

bruce ashford

Hate those self serve tellers

Nick Sturk

Good little Canadian tire. Everything you need. Problem is on Saturday Tom Hunt and his dog are there.

Jay F

Your customer service department is highly lacking and your employees must be too busy drinking coffee in the back room. The only place i can find service is at the till. Every time i come here i have to wait a minimum of 20 minutes before someone asks me if i need help. Hilarious.

tim wilkinson

It's got what you need

rich fleming

Noelconrad Felix

It has what most stores don't have, it's the little things go farther here

Alden Paul

Just a great place to shop, if you can't find it there, you more than likely don't need it! Store policies start at the top. Kindness and consideration seem to be at the forefront of how you are treated at the Prince Albert Canadian Tire!

Barry Stringer

Your regular Canadian Tire.

Steven Craig

Hard to find help. Employee knowledge is limited

Shane O'Neill

Reliable and friendly service. Great value on tires!

Jeff Kaufman

Great people they didn't have what I needed, but they showed me were I could get what I needed with their competition. Very thankful.

Janet Surinskis

Customer service was not very nice.

Jamie Young (Younger)

Well stocked and clean with vrerh helpful staff

John B

This covid situation has made staff and customers forget to be civil to one another. Also blocking the ends of isles in order to create a ridiculous one way system presents a serious situation if there ever was an emergency. Not a pleasant visit at this Canadian Tire store

SUSAN MASUSKAPOE

Due to covid. This store might not be up to its 'optimal' service that costumers are used to.

Robert Young

Hunting, fishing, electronics, power tools, kitchenware, jackets, rifles, shotguns, archery, vacuum cleaners, seasonal holidays decorations, lawn gardening, wide selection of toys, automobile garage service bay, fully mechanic personnels, auto needs & parts, etc.,

Sondra Whitesell

This CT store is awesome. It,s got everything. We where looking for a new Phillips shaver. They had it on sale with $30.00 off. Also they had 30 large rolls Of toilet tissue on sale for $10:00. Also the lay out of is very easy to fine What you looking for such as Auto Camping, sportswear,etc. The ladies at check out are very friendly And helpful. Sondra whitesell.

James Forde

Colleen Johnston

Wow! I was remiss in looking at both young men's name tags, but an efficient young man helped me find a rake, after another efficient young man in the paint department helped me find my house hardware! …

Tammy Lynn

Great prices, good staff

Carolyn Bean

A bit chaotic in store, but the staff is handling it really well and are very helpful. And pick up of pre-ordered items is a breeze.

Fuffer Nutter

This is the worst Canadian Tire. Employees very public about hating working there. Never found a pleasant employee. And the worst, most unfriendly ones work at the Customer "Service" desk. Have to go there as it's the only one in miles.

Blair

Good store and friendly staff

Warren Long

Good experience. I needed to buy a bunch of PEX plumbing bits, hole saw and crimping tool. Staff was available, helpful, knowledgeable and also knew the in store stock.

Not Yours (Hotty)

Asked for help finding a chain breaker. After roughly 6-7 minutes of looking with the employee, (found out later it was the assistant manager.) I turn my back and the employee told me he would look into it and proceeded to take off down the isle.i was I the store for another 45 no it's chasing him from isle to idle but never ca5ching up to him. I left extremely frustrated and also...no chain breaker...

G & C Hottot

Though I sincerely acknowledge these are unprecedented times and staff are exhausted and stressed, so too are customers who are doing their very best in this new world. Going into a store is now foreign and intimidating to say the least, completely outside our norm. Though the store layout and practices may be old hat to staff, this is not true for those of us who’ve been home for 2 months or more (for your safety and of course our own). 100% of the customers I encountered maintained complete distancing, where helpful in guiding each other through the store (especially areas that seemed to put us in a perpetual loop ... had some good chuckles) and kind. I wish I could say that for ALL the STAFF where so rude and made the experience all the more uncomfortable and exceedingly even more intimidating. Did I make mistakes in my nervousness? Most likely, but I was navigating while being fast to allow others constant flow in the store. Came home with 50% of what I needed. We’re in this together people ... each with our own stories and stresses ... rudeness and intimidation is not the answer, ever. I’m going to put this away and tell myself it was a coincidence that each staff member was simply having a bad day. The cashier was the icing on the cake, gave no verbal direction of how/where to proceed and succeeded making me feel supremely unwelcome. Come on people, we’re better than this.

Laurie Sheepskin

We come here for our car parts

Kris Petersen

Store always had everything I wanted in stalk. Great Ownership in Prince Albert. Mintos Thank You.

Marilyn Beavereye

Awesome stuff u can always count on.

Michael Holmevik

Always a great deal to be found.

The Artbook

There was a puncture in my tire , I went to candian tire, prince albert to fix that, the guy over there not only said that tire number which goes to my car's model isnt available anymore and I have to buy other type of tire which costs more, moreover he also tired to sale me winter tire eventhough i dint ask for it. Luckily my friend was ex employee there and through him i contacted the other sales guy , not only he was able to find that exact tire number which I needed it for my car (which was also cheaper than previous) but he also said I dont need winter tire. I would recommend to go other places and keep CT your last choice.

Stephen Douglas

Good service

Trevor McNulty

Never wanna go there cause if the annoying radio commercials but they do have a lot of selection

Marilyn Matice

Always well stocked, but you can never find employees for help

Sandy Mills

They had the item I had been looking for and couldn't find in the city. I am happy I checked there.

Douglas Neufeld

My Father recently had a bad experiance at this Canadian Tire; an event which triples in severity given the context that he has always been a loyal patron and supporter of canadian tire. When he brought in his truck for a new battery and oil change he also asked for them to check into a problem he was having with the air conditioning. They misdianosed the air conditioning problem and replaced the mode door actuator witch cost over $600 in parts and labour, this did not fix the problem. They asked him if he would like to continue trying. The next attempt would be to remove the dash. This would be 8hrs labour @ $112/hr . They refused to offer a refund on the original misdiagnosis and offered no garantee that this would be a solution either. The 8hrs labour to take out the dash control unit seemed exsesive so he googled the process and found examples of people doing the same procedure in a fraction of that time (5 min). In the end this visit to Canadian Tire cost him $1048.35 all that was achived was an oil change and new battery. He has always been a staunch defender of canadian tire and feels he has egg on his face. The original inspection and diagnosisis alone was $289 as this diagnosis was incorrect he feels being charged fully for it as well as the part and labour is unfair, he would have appreciated some consessions as all of this was on the fualt of Canadian Tire and ultimatly futile.

Clayton Rhodes

Very friendly staff.

Stephen Kalyta

John in Auto service was great

Grayson Friesen

Any of the staff I have ever asked about anything in that store has no idea at all. The bathrooms are horrendous. Absolutrly disgusting.

Al Mac

Very nice store...great new and improved sporting section

Todd Byers

Large store and lots of staff

Rolando Tecson

This is a decent Canadian Tire with an excellent selection of outdoor and garden equipment and a wide selection of fishing and game equipment. Its a true Canadian Tire, not your run of the mill downtown store. Its a bit hard to navigate since its so packed with stuff. But you'll definitely find more than you would downtown here. The selection is much better and the prices are about the same.

Phillip White (Dream WEaver)

The only thing I don't like about this store is that it doesn't seem to be cleaned enough. Other than that staff are amazing and the manager is the best.

freezie d

best place for everything except groceries

ted potts

GREAT SERVICE DEPARTMENT

Karsten Berg

Make sure if your having difficulty track down someone in a red shirt (and hope they are an employee)

Barry Gallivan

Good selection but it is hard to find assistance sometimes

Julie Coghill

The staff are just amazing. Couldnt of picked better people to show off a canadian store ♡

Dale Autet

Took 3 days and over $500 to get warranty on a 5 year warranted battery. Only thing wrong bad battery not even 2 years old warrantyed for 5 years.

Matthew Deans-Beynham

Staff are friendly enough, but not really engaged. Store is tightly packed.

Isaiah Wiens

People are friendly, always ready to help customers with problems etc.

James Eagen

I was unable to find someone to help me. Just like every other Canadian Tire store I have been. Always disappointed with your lack of customer support. Not sure why I wasted my time again. I called, they took my info, and still no one called me back. Go figure!

Kathy Wright

Friendly service, clean store hand sanitizer readily available

Dwight Ballantyne

Social distancing maze a Canadian tire real good job

Rachel LaRocque

Heather Strom

Has everything you could want. Just have to be able to find merchandise.

Andrew Ryeland

All Canadian Tires are superb.

Chirag Patel

Little pricey compare to other department stores. But you can find great deals when items are on sales.

Derek Scott

Noice shopping experience

Flower Planet

Lovely

Herbert Pelz

Large and well stocked for summer

Shana Stevens

The parts dude had no idea what he was talking about but staff is always nice.

Elaine Greaves - Holloway

Store floors marked for social distancing but customers ignoring signs and staff, other then cashier's, are not redirecting customers. Store is cluttered and difficult to move around. Otherwise as far as a Canadian Tire goes, it's a Canadian Tire and mostly what is expected.

Virgal Leray

Awesome selection n fast n friendly service

charity morren

The employees there are amazing

Sabrina Robin

They had exactly what I needed and the man in automotive, that helped me was so friendly!

Dan P

Great Deals and lots of selection!

Kelly Lamb

I've lived alot of places, and usually Canadian Tire is nothing special. But this one is packed with people constantly; I didn't understand why until I read an article about the incredible generosity of the owner of this location. He sounds like an incredible representative of his community. I now shop there frequently and will continue to do so!

Marcia Mcmahon

Always find what I'm looking for

Dianne Fitzpatrick

Great Staff friendly and efficient service!

T G

Never had a problem here, and staff always willing to help. Also i find they have good sales on tools

CAMPiN Y'aLL

The wait time at parts desk is the only thing that made me give the 3 stars, especially especially when phoning the parts workers,,

Kim S

Got some great sales on plants they were clearing out

Glynnis P

Good staff, very helpful.

Liam

Thank you for enforcing the mask mandate against these silly Karen’s. Absolutely wonderful employees too I will definitely shop here again

junhong cai

There are lots of camping tools, cooking tools and appliances. Most of products price is good in Prince Albert. The store is not too big and it is easy to find the assistants for shipping.

Pasi Posti

Great store. Just recently went in for some camping dishes that were in the flyer and the young lad went searching for it as it had just come off that days truck. Found it within minutes, where many would have said, it must be back there somewhere come back later. This store has always met our expectations!

jhun h

Earl Liverseed

Ordered on line. Pickup at the store.

Dave Podres

It's a big store for a small town and has pretty much everything you would expect and more from Canadian Tire.

Steve Whyte

Find what i need and helpful staff .

Terra D (Terrâ)

I would give it a zero if I could. I took my vehicle in for Canadian tire to replace the brakes-- and then my bushing went "missing" during the time it was at the shop. I brought my vehicle back because I needed to change the front tire-- I took it back to get torked and then I left-- it still had the awful sound by the wheel and my vehicle would shake. Turns out whoever put the tire on my vehicle did not do it correctly and the worker told me it could have fell off... REALLY!? So I had to pay another $130 out of pocket for Canadian tire to fix their own mistake. No apology was given to me, or even a discount when I was upset and I told them I spent over $3,000 within the few weeks I tried getting there help-- NEVER AGAIN.

First Last

Wrong item given at curbside pickup. Was a cheaper item than what I paid for. Runner employee was really kind and helped me quickly.

Cheryl Gordon

Picked up an order purchased online

Mark Toner

Great service!

Steve K

Very poor customer service I was at the store trying to find an employee to help me with the gun cabinet as I was looking to purchase two guns. I walked the store twice and couldn't find anyone so I went to the cashier, I asked the cashier if there's anyone on the floor that can help me with guns she stated quotation marks I don't know quotation marks so I asked to speak with a manager she said I can go to customer service so I left the store. I called and spoke to the supervisor and he just said that that usually doesn't happen and will let people know

Bill Vanderlans

This particular Canadian tire is overcrowded with merchandise and just seems too tightly packed. Staff are super friendly. Depending on the reason for your visit you may be disappointed. I found their tool section small but their hunting section is large.

Amy R

This was my first time into the Canadian Tire in Bancroft and definitely won't be my last. I got everything I needed and more. Bluetooth speaker to windshield wash fluid, oil and filter to cat food and litter. And who can forget sugar! And there wasn't a single shelf that wasn't fully stocked. Lots of friendly staff available and lots of computers to search if need be. I even got the wiring harness for my CD player in my van and antenna wiring. Plus a double charging cord. Amazed and I'll be back. :)

Kevin Homeniuk

Everything I need in one store

Bill Charlton

Need more CDN and US made identified...

Ingvar Tjostheim

Great sales. Medicore service.

Trevor Lindenbach

Had one great associate help out otherwise fairly brutal service. Having to drive across the road to obtain my item from a storage facility is ridiculous, especially when so many corners of this gigantic store are empty.

Ian S

I recently broke down in a remote area north of Bancroft and was towed to the CT service centre after close on a Sunday night. I was stranded and had to stay the night. I spoke with Robert, a service rep, first thing in the morning and after explaining my situation he assured me that they'd try to get me back on the road ASAP. They did exactly that and I couldn't have been more appreciative. Many thanks to Robert and the mechanics working that Monday morning.

Morris Elderkin

A place to visit for anybody. Decent prices, a vast selection of home, outdoor, automotive, gardening, home decor, power tools, sporting goods, etc... No negatives but positives... Shop here!

Brie Dusseault

Phoned to see how much an oil change was and the lady wasn't very nice, I wasn't finished talking and got hung up on. ????

theStreaming Machinererer

Ryan Lowe

Not impressed with customer service. Definitely more concerned with corporate policy than being useful or personable. They find excuses not to assist you.

Keith Williams

Very disappointed with the customer service at this CT..especially the manager! I’ll be using the home hardware going forward

Brent Hubel

Staff is friendly and helpful. Good selection and the shelves are always well-stocked. The owner is a generous pillar of the community.

Phyllis Visneskie

The very best Canadian Tire Around, and good service and staff.

Christopher Evans

good place to get basic gardening and home repair items

Reg Dryden

Had what I went for easy to find, service was great

Dean Brower

Nice store with friendly staff

Ron Ireland

If you don't like Canadian Tire, we'll never be friends. Go there, shop, enjoy.

Mary Jane Dobson Mayhew

The staff, even though they were running for the first major holiday in the country setting heat, were very helpful and accommodating. I appreciate things like this.

Etobicoke Resident

I love this Canadian Tire, the people that work here want to help in all your shopping needs. In Toronto or Etobicoke they dont want anything to do with you. Specially the one on Albion Mall..

Agastya

Sarah gave excellent service the car was finished earlier than they said it would be and the price quoted was fair and reasonable

Dallas Nateweyes

Thanks you.. Canadian Tire i buy tool I need it work on my backyard.. be back by more tools

Al Cassels

Staff extremely helpful, take you right to item your asking about

Sandra LaRocque

Helpful

S Coon

The staff at this Canadian Tire care and are willing to help make your shopping experience better. Very friendly and happy to speak with. The girl at the customer service desk was exceptional! Thank you Canadian Tire.

Jesse Rogers

Staff are always helpful, just little frustrated with directing arrows due to covid, otherwise everyone is super friendly.

Paul Cavanagh

Cindy Geyer

Very good

Cindy Munroe

They have AWESOME KEURIG COFFEE PRICES AND NOW 50 CUP FOLGERS FOR SUPER CHEAP!!!!! GOOD SERVICE...LOTS OF AWESOME STUFF THERE awesome prices on evwrything

Melly Bean

Bathrooms are disgusting. Stores dirty and a mess

eric gamble

Needed a oil filter for the little escape and they have 4 different types on stock. Easy to find the parts that you need in this store. I enjoy coming to prince albert. Its a nice little town...

Kenneth Gaudry

Great service polite and efficient

INNERSOULART Vasquez-Gonzalez

I'm sorry for talking badly about the customer service at the auto centre of Canadian Tire Bancroft . It was Saturday August 5th 2017 around 9:30 . My husband wanted our car brakes to be fixed. We were in an art Show.. The guy in charge made both, a young guy and my husband to wait around fifteen minutes talking with another guy about the cars in a magazine. Then called the young guy in front of him. The "friend" came back again, talked for ten more minutes while my husband was waiting to ask a question. When finally his turn came He asked if the brakes could be fixed. He answered in bad mood that they won't do that because they would closed at 12:00 noon. Imagine My husband almost lost his temper. The guy saw him in the line from the beginning and made him waiting for around 25 five minutes talking nonsense with his friend. We are from Scarborough.

Lindsay Victoria Sarah Halkett

~ love this place ...always have great deals that catch your eyes ???? ... And they turn out to be A MUST BUY situation lol ~

Samantha Huser

So incredibly slow. This is the second time in two weeks, where I've came for wood pellets and tote containers that I've had to wait 15 minutes for someone to bring it from the warehouse. Ridiculous.

Darby Symak

Always have items you need

Donovan G

Great when you can catch a sale! Usually have some difficulty finding help from staff. Haven't had a good experience with the mechanics and I now prefer to go elsewhere for my vehicle needs.

dr. egg

Guy at the service dest for parts and service was grumpy.

Romain Racing

⭐⭐

S CAI

Nice spacious clean store with everything you need for cottage Country. Lots of sale items. Helpful customer service and friendly cashier.

Caitlin Enn

You save tons of money with all the great deals !!!

Nobody Here

Mediocre help if you can find a staff member. When you do find one. Often only things worth buying here are when they are on sale.

Browning Barbie

Tons of stuff to wonder around and find. But never any helpful staff around...

Will4bes

Easy layout found what I needed quickly and was back on the road.

Sukhoi-3D

Great online shopping experience with quick shipping , better then amazon for part I needed quickly

david hall

Was a good visit staff was great to ask question for things needed

Janice Wilson

Nice plants

Tim Ward

It's your standard Canadian Tire store...Staff very helpful and friendly.

jess Williams

Thank you for squeezing my car in to get my tires done! My tires were in really bad shape, and they were fully booked, but they were able to get me in Soni could drive safely home (back to Ottawa) ! My car was done in the time the said and feels like a brand new vehicle. Price on the tires was good, and they tookt he old ones away (with a small fee) so I don't have to worry about them myself.

Tj Rowe

It's great in there. Sometimes the floor arrows are confusing, but only if you don't pay attention to where you are going. The app tells you what shelf and how many are left in whatever store your looking in, which makes navigating the store a lot easier. There is plenty of parking, and wheelchair accessible entrance. Friendly staff.

Archana Arun

Auto service is just not serving great. They've rookies and start doing shoddy work without checking if all replacement parts or tools are available. Truly unprofessional. They cut my vehicle belt without even checking if the replacement on hand is the right part.

Vanessa Fitzgerald

This place is great good people if u need help there is workers rite there to help messa

Corissa George

Great selection & perfect cottage country hours. Lots of parking & close to many other main staple stores. Always love to check out CT! Pricing is on point & sales are always ongoing.

Jon Aikens

Smaller store, friendly staff.

Svetlana Garber

Regular Canadian Tire - same as every where in Ontario

Total9966

Everything was easy to find and purchase. Good selection.

Nelson Selinger

Good deals. Don't have time to shop there much lately...

Retirement Living

Great store

Near North Fan

Watched some service guy nearly make an elderly customer cry. Asked his partner why his coworker was so rude and he just shrugged. Never again.....

Jayne Forbes

Great store. We found everything we needed. Spent over$200. Love the big chair out front! Cashier was friendly.

Jason Mc

Love this store!

Tarun Patel

A couple of weeks ago while driving through the area, my tire got a pin hole leak. Thankfully Canadian Tire was open and I spoke to Fred in the Auto Department who was able to arrange to take me right away. They fixed things up in no time and had me on my way. Thanks to Fred and the team for your friendly support!

Al Casselman

Good service and very nice flowers.thanks very much.

Jim Adams

Nice store. Staff are helpful but swamped with summer time business levels

Katie J (Katie j)

Excellent service. Staff was so helpful & friendly. Found what I wanted quickly & easily, lots of cashiers open.

Mohit Arora

I went to this location for a simple battery change. When I first went in, they gave me a quote of approx. $230 all inclusive. When I took my vehicle in the next day, I was told that $120 diagnostic charge will be added to the initial $230 amount, which does not make sense. I am paying for the new battery than why the diagnosis? So, salesperson told me it's because my car wont start and later he said it's because they have to push my car into their garage (which I find a ridiculous excuse). Knowing I have no other option, I left my car there. I got a call from Canadian Tire half an hour later stating that they quoted me on wrong battery and now my price from $230 goes to approx. $365. Oh and they are still charging for $120 diagnosis fees. End of the day, I ended up paying $507 for a battery change. I WILL NEVER RECOMMEND SOMEONE USING CANADIAN TIRE AUTOMOTIVE SERVICES.

the Tyson Halkett

Always find what I'm looking for

Len Dusome

Staff are excellent and will try to assist any way they can

Paul Sanderson

Clean facility, but staff were rude and rushing even thought it wasn't busy.

Richard Berge

Nice to have the store in Melfort but it definitely could be bigger, things are very cramped and little to no space to walk the aisles. Also are often out of stock in items especially if on sale. Mark's is in the back of the store and is a great place to get decent active/work wear.

Barb Sockovie

Had to wait quite a while for my curbside pick up even though there was only one car ahead of me and I had received my email saying my order was ready.

Jenna Morin

Yass

Cody

I am not usually one to write a review but I am completely fed up with Malcolm Jenkins (the Prince Albert store owner) setting, AND CHANGING, his store hours as he feels fit. (App/website says closed at 7:00 on holidays, they closed at 6:00. App/website say winter hours are the same as summer, closed at 9:00, However, he changes to 7:00 or 8:00 on weekdays depending on how busy the store is that day). It is an absolute JOKE. I live 1/2 hour out of town so I check the website and app to make sure I have time to make it in, AND THAT THEY WILL BE OPEN only to find a locked door. I don't know why it took me 25-30 times before I finally put an end to it but I have finally given up and will be taking my business elsewhere. I realize I could still bother the customer service reps and pick up a phone to ask them what time they close, but, I would rather not wait on hold for 5-10 mins just to ask a 5 second question. I will just take my business to somewhere where they follow the franchise rules.

Rob Serksnas

Always friendly staff would like to see the store updated and renovated like Belleville in Peterborough

Shayne Hardy

Stepped there game up. No more correll. Easy in and out

Lorne Green

The store is well stocked. There is a problem at times finding what one is looking for.

james ens

Went in for a truck battery. Good service in and out quickly

Randy Robbins

Great service today. Some businesses would just tell you what aisle to go down when looking for an item, but not Kim, she took me exactly to the item. She was very customer service friendly. It was like having my own personal shopper while visiting Canadian Tire today. We come every summer from Peterborough & always shop here. When I said Thank you to Kim for her help she said she treats all her customers the way she would like to receive service herself. They should make Kim, employee of the week. ???? Cheryl ????

Dennis Leveque

Friendly staff but prices are high for the items that they have in stock.

Dustin Peters

Poor very poor

Dan Huntley

tony smith

One of my best stops for automotive parts and accessories

Cathy Austin

Busy place

Kelly

Just about everything u need is in this store

Bryan Synn

It's a big one

Cathy Sanderson

The auto section was very helpful! Even though they didn't have the part in stock

Catherine Stokes

I always have the best customer service at my Bancroft Canadian tire. My husband and I were looking for certain length of battery cable and were approached by a sales associate. He offered help and found us what we needed. Awesomeness! Updated April 16th 2020 : We called today to place an order over the phine due to COVID. Our sales agent Karen S. was the most patient and friendly lady and was such a pleasure to deal with. Thank you so much for all your help today, you are an amzing sales associate.

Lana Head

Awesome helpful staff

Laurent Fournier

I came to get a noise in my brakes checked out. It was generally good except for the clerk couldn't explain warranty to me. 4 hrs later, and almost $1,000 and all new brakes and rotors. We'll see how it goes.

Kyle Rogers

Noelle D

I have nothing against shopping at Canadian Tire. The dislike I have for the place is geared towards the auto center. They sold me a tire that was faulty to begin with. Then they tried blaming my rim by saying it was bent and therefore told me that I need to replace the rim. Then after still losing air in my tire, they magically discovered that the tire was cracked from the beginning! I will never bring my car back there ever again!

Andrew Martland

Great selection of outdoor and sports stuff.

Glen Hill

Been goi g to Canadian tire for many tools for decades.

Vintage Muscle

Everyone at that store was so helpful and cheerful! Was great!

Gina Pierce

Very nice people service good

Mike Wancho

Good stock of merchandise. Helpful staff

Doug Johnston

Shop here often when visiting friends. Anything you need they can order in. They are very helpful staff.

Juergen Sommer

Like it. Great prices

Larrie Stokes

Love this store more than other CT's

Sue Whaley

Peter Novak

Good place to shop

Darryl Nelson

One of my favorite stores

Roxanne Martell

Very busy, but always great deals.

Tim Corrin

Bernie McKenna

Helpful staff awesome selection

Andrew Nawrot

Very difficult to recommend this store. Staff are unwilling to help you with questions. Had a very unpleasant experience with a cashier. Extremely rude and unprofessional. Shop anywhere but here.

Darren Matilpi

This store is generally a busy place. Be prepared especially on weekends for line up. Overall good experience everytime I visit.

Ronald Longjohn

Good place to shop for your parts

L K

Impressed with the outdoors section here i never mind making the hour commute to check things out and i always find what i need !

Nancy Taylor

5:25 pm shopping!

Jonathan Broesky

the automotive staff is very helpfull.

Jake Lavigne

Went in to store with coupon that listed a stormtrooper toaster/star wars waffle maker the showed the price at $14,88 no where did it say each for the price. Also nowhere did it say either or. So from what I could see you should get both for that price. Was told by the manager Lyle Banting that the the price was for one or the other. Asked him to show where it said that and only answer could get was that is just what it is. Working in the auto industry as a sales manager I understand the need for very clear advertising as unclear advertising the customer is always right and have lost thousands because of unclear advertising. I will be contacting the better business bureau as this is not the way to do business. Make your advertising clear. When something is left to different interpretations in retail the customer should be taken as right as this is all about customer service. Was very unimpressed with the customer service was.

Judy Graves

Always a good shopping experience

Marilyn Dusome

If you cant find it there us always a very helpful employee that will go the whole 9 yards to help

Brandon Pettipas-Elkins

Tristan

Helpful parts guys to help find what I needed for snowmobile.

Kevin Cook

Fast service at the tills.

Occupation Sucks

Typical Canadian tire but son the staff who work customer service are a bit hostile at times.

brian lepine

After shopping at Canadian Tire I felt pure Canadian fresh again !!!

Trevor Campbell

Who doesn't love Canadian Tire if you do you're probably from the Moon

N Larocque

Friendly and helpful

Ben Fredrick Jr

Courteous and extremely helpful team members, Canada's smaller version of Walmart. Everything one would look for as an out of country visitor

Greg Grocery

This is probably one of my most common stores I shop at. The staff is always friendly, and the people at the automotive desk usually know what they are talking about. However it's a pain in the ass to find help finding something, or getting something out of their locked cabinets.

Jeff Engebregtson

Good

Dwayne Phillips

One stop shop

Vile Phill

Oh man the only thing that would make this better if it was right across the street from an actual Working viking boat

hatchet Fiddler

The parts n garage counter men where super hateful with me n I go there all the time. Made me feel embrassed in front of all the people. Think it's time to find a new place.

Andrew Jackson

Store hours are a joke. Please extend them. You are not a bank. Stay open until 9.

Cosette Femenia

Cashier was the nicest lady. Long cash out line that moved very quickly

Lawrence Eytcheson

The staff is getting better and better. The younger staff, especially Jordan in hardware and Madison in sporting goods are two of that companies assets good on you two.

Shalin Nichol

No line ups, in and out with everything I needed in under 5 minutes! Clean store friendly staff.

Stephen Gobeil

Always have what you need. Good sales too.

Rhoda Harkes

Dan D

Having the circumstances of driving an old and worn-out car has its challenges. The service, care, concern and adaptability of the Automotive group constantly gave me the most excellent service, customer care, understanding and flexibility in keeping cost down one could imagine. I trust them totally and need never find any other place to meet my automotive needs. I am treated like a friend and family. Sitting in the waiting room and listening to the abuse of anxious and fearful customers troubles my mind. Hats off to the service reps who calmly deliver daily excellence behind the desk and in the shop! .

Diana Robinson

Nice store, staff friendly and helpful

Dan Harb

It can sometimes be hard to find a staff to help you out and when it's busy it can be difficult to find a decent parking space.

Richard Dombroskie

Good store

Barb Crowder

Rhonda Sanderson

Great service

Michelle Carter

One stop shopping.

Matt Urban

Just don't use their automotive dept and you'll be fine ;)

leslie exercises N

Very nice store - clean and well organized.

Rand MacIntosh

friendly but a concern returned a sleeping bag that cold spots when transaction was completed and cashier made a bunch of circles on my original receipt I asked for a receipt showing the return... you don't get one ... nothing even a photo copy? no never had this happen before you always get confirmation of the transaction

maureen adam

June 24, 2018 we had a flat in Killaloe and were told we could drive for five hours on the donut, I disagreed. When we got to Bancroft the service area was closed but my sister found someone to help us. Kevin was absolutely wonderful, my sister bought a new tire and he put it on for us so that we could continue to Peterborough and Stratford. Thank you Canadian Tire Bancroft and especially Kevin!

Carl Anderson

Handy store for everything from repairs to new items

Jerry Tschetter

It was good lots of stuff on sale under half price lots of it and lots of people too thanks over and out

Emmanuel Shenouda

Terrible customer service. I went to buy a product that clearly had been returned with packaging damaged and missing instructions and product label card. It was the last one on the shelf so I asked for a discount or I would’ve purchased one …

greg persaud

Went in today to get some herbicide. The Garden center associate was fantastic. Although she didn't have a strong knowledge on which product was better than others or their specific uses, she took the time to help me read labels to find exactly what I was looking for. Great work! If only all Canadian Tires worked like this one.

B M

I found everything I needed and the store wasn't busy or clutter the staff was very nice

Jo Marks

Rudest Canadian Tire staff ever!! Will never walk into that place again! Disgusting and disappointing.

Andrew Galbraith

I was at the end of an isle with a cart. There was an employee with a cart blocking my way. I waited patiently until she asked if she could help. I told her nicely that id like to go down the next isle. If looks could kill ida been lying on the floor! My only alternative would have been to turn the cart around and wheel it back down that isle and around. She had to move her cart 4 feet! Im 61 years old and spent $415 in this store! In the future ill go to minden which is the same distance.

Muhammad Akhtar

Love this store n PA. You will find almost everything for DYI projects.

Sharon Greer

Friendly staff. Had what I was looking for. In and out in less then 10min

Amy Millar-O'Reilly

Went to Canadian Tire in Bancroft on the weekend to buy a generator. When I called about it, they told me that they didn't sell dual fuel generators and they were being discontinued and wouldn't be getting any in. To my surprise I seen that they had one in stock while online. I went to purchase it. They gave me the run around saying that because of covid I would have to go to the shipping department and load it there. Just pay for it first they told me. I did. I went to get it and they loaded it on my truck. I had other purchases but they were just rushing me to pay for the generator before I could get anything. I went back to the store today which is 2 days later. I explained to the manager Norma-Jean that I didn't realize it wasn't an electric start generator, she told me that I should have asked more questions, (which I am not sure I would have gotten an honest answer) and that it was an expensive lesson. She had no customer service etiquette what so ever. She was rude and this isn't the first time. It will be the last time I make an expensive purchase there. I will shop in the city from now on.

Brian May

Typical ctc store in cottage country

Sarah Haas

Overwhelming with all the people, no one was following the arrows or giving me my 6 feet of space and there wasn't anyone enforcing it. I work in retail, I know how hard it is but the guidelines need to be followed.

KD N

by far the friendliest CT in the country

Wesley Laliberte

Friendly staff and the store has arrows clearly marked so you can walk the aisles safely while social distancing.

Bill Thomas

They almost always have everything I am looking for and most of the staff are very knowledgeable and small-town Friendly

Evan Hodgson

Help available right away, tills open, sales good.

John K

Very pleased with my visit to pick up supplies for the cabin. Great garden center as well.

Elsie Jacobsen

Great service kind and courtesy staff great deals

Serge Kadziolka

Good choice, their regular prices are too high. Canadian Tire have a very good for their 50% sale.

Karina Królska

Bancroft Canadian Tire has a huge assortment of everything you'll need while living in a cottage Country. They are stocking shelves regularly. I also like holiday teamed shelves. Even though Bancroft is small, happened to me few times that one person from staff was rude, what's funny that was the same person all those times and I am local. Other than that still 5 stars. I've been to few other Canadian Tire stores and this one is the best so far.

Cheryl Simpkins

Well laid out, clean store. Great deals! Had everything we were looking for.

Mike Lee

The lines and arrows for covid makes things complicated and confusing. Blocking off isles doesn't make any sense. It causes people to run into eachother, the opposite of what it's supposed to do. Super friendly staff that are knowledgeable make up for it but the floorplan needs to change. Take note to how no frills did things. It works.

Darlene Pilatzke

Horrible they send out flyers and dont have the item in the store when you go.Dont send out flyers until ITEMS COME INTO THE STORE!!!

Benjamin Ross

its perfect

Ron Mckenzie

No helpers took an hour to find what I needed.

Greg Langner

Very friendly staff, helped me load a patio dining set in my truck.

Brian Masuskapoe

Great service, friendly ppl

jgutka

Friendly staff and fair prices. Alps great deals and stuff to find! The garden centre is usually pretty good. Probably the better one in pa.

Sandra Fiddler

I usually really enjoyed Canadian Tire but today was a really bad experience. Going to customer service to get something from the garden center because the garden center was open and the girl working at customer service is telling another co-worker that she did something wrong totally right from beginning to finish and I just don't think how anybody should be speaking to a co-worker and especially when you're in customer service you really Oughta Know Better. Needless to say there are absolutely no help to me as I had to go out to the garden center and retrieve the product code even though I had scanned the package which was a lot quicker for me then actually waiting for staff to help me.

EHPPCP Parker

Very good and helpful.

Roger Bird

It was good. It had what I needed

Remi Pulwer

A bit expensive for its selections but it is well stocked

David Gordon-Toutsaint

Customer service was good. Friendly sale person and cashier. Overall an courtesy and friendly place to shop.

Richard Bowers

My 2nd home

Scott Harrison

They are very helpfull

Judith Bamford

Pleasantly surprised. John in the service area very helpful and Mark the mechanic took time to show and explain the issue with my vehicle.

Rick Dombroskie

Nice store

B K

Unable to get a refund on a 5-day old cash purchase because I'm not willing to share my government-issued ID? Amazon, Peavey Mart and Princess Auto it is.

MrMcIntyre1220

Lots of products and very helpful staff. One of the biggest selections of guns and ammo out of all Canadian tire loacations.

L GM

Poor customer service and disrespectful Supervisors. No such thing as Customer appreciation.

Amanda Rae

Some staff need more training with customer service, but overall I look forward to shopping at the store where you can get your starter changed, while buying coffee and plants.

Howard Abrey

Good service

Dave McKnight

I had to buy tires online because they were onsale on Canadian Tires website and in the Flyer, But not in the store. That apparently was the first indication of a problem. I called the store to see if I could buy them at the store but was told I could not, because they were not on sale anymore and they didn't have any anyways, I told them their website said they had 8 in the store, then he said "oh I guess we do have some". When I went to the store to get the tires installed, they " the Service Manager" told me that they couldnt install the tires until I got an email confirmation that the tires were ready for pickup, even though I was not picking them up. At around 11:15 am I left my car there at Canadian tire to have the tires installed and the Service Manager told me that there were a couple of vehicles in front of me and that my car should be in in 2 hours or so. I live outside the city and they dont have shuttle service anymore so I went across the street to McDonalds to wait. Around 2 pm I went back to check on my car and it wasnt in yet, the guy told me there was still one car in front of me, incredible??????? said my car would be next. At 3:30 I called and the Service Manger said my car was in the shop "she thought" and that they would get it done by 5pm for sure. At 4:01pm I went back to the shop just as the Service manager told me my car was done. Then they couldnt find the keys, found the 45 minutes later, but that wasnt the worst part they coudnt figure out how to bill me because the tires were bought online and paid for already?????? It was after 5:15pm when they finally got the bill figured out, and the service dept closes at 5 pm Almost 6 hour wait. When I confronted the Service Manager about being lied to all she could say was that she never told me the stuff that she did and that she told me they were backed up, if she hadnt lied to me and told me the truth I could have come back later or even the next day. But only after saying I wanted an apology, did I get a fake apology that she never lied to me and that it wasnt her fault. Quit lying to your customers, POOR SERVICE. No response from MR Jenkins, except that he is a sheep being lead by the mask wearing fear mongers, wont see me in his store again.

Leslie “Lezlow” Meiklejohn

I have never had a problem with the staff at this Canadian tire, always friendly and polite towords me.

Joan Ryan

Good parking, courteous staff, competitive pricing, good choice of products.

Leah Hawken

Cashier was rude, staff didnt maintain physical distances and aisles poorly organized. Never go on the weekend!

Sonja Jones

Great help at lighting section

Zdzislaw Mozejko

Very good service and super friendly people .

Edward Dubrowski

Not good

Craig Kelley

Customer service at the self-checkout Lanes has a lot to be desired

Dorota Sitnik

Well stocked

Leo Jordan

No comments

Larry Batten

Great as usual

Alfred Phermigion

Great service from parts department

J J (DarthJ)

Always extremely helpful here in the sporting goods department

Omar Doom

Just left the store looking to purchase a drill. There was no one in the department to help me. After waiting for 15 minutes I decided to leave and when I was attempting to exit the store and tried to exit through a lane which was closed yelled at me in front a line of customers that I wasn't allowed to exit that way. After being publicly humilated I was then forced to try to squeeze through a line of people to exit all the while receiving a dirty look from the cashier. Unfortunately this is not the first time that I received this kind of "service"at Canadian Tire. I would encourage residence of P.A. to shop at Rona or Amazon from now on.

Kathy Budd

Canadian Tire garden centre has a great supply of healthy looking plants & many are on sale

Janice Young

Great customer service!

T K

Typical service you would receive at any large box store ... this store has lots of stock.

Rhonda Swenson

Doing major renovations and the guys in the paint department are awesome! Tim usually helps me, but on Saturday a young fellow named Sidney was there. He was honest and extremely helpful and kind. Another customer interupted us, quite rudely, to make him look an item up on the computer. He handled it with grace and didn't skip a beat! Great product with Premier paint. They matched my sample perfectly.

Ashley Spain

Well stocked, friendly staff!

Bruce Bassett

Great merchandise and an excellent selection of inventory

Marcia Dansereau

The staff is helpful.

Lori Prince

Great store with helpful staff!

Mark M

nice staff

Bernadette Robinson

Extremely poor customer service and disregard for the current pandemic precautions they should be taking...reported to their corporate office

Darius Albert

Greatly appreciated deals

Daniel Foga

Slow as hell at the tills

Tristan v k

Sherylene Dixon

A store that has so much more. From kitchen to car parts

Janice Anderson

very attentive staff always ready to go the extra mile ????

Edward Bloxam

R Strauss

Lots of stuff at a great price although Service sucks. You can never find a person that seems to wants to help you.

Allan Gamble

Staff isn't very helpful ...

Drew Elliott

It's Canadian tire. More than just tires. I used to love shopping there. Now the prices are no different than any place else. Poor quality. Mostly Chinese products.

Patrick Kuchirka

I brought my vehicle in to get my headlights adjusted. They were not properly aligned when I get my vehicle back. I wrote a email stating my situation to head office and I had my situation looked into. I brought my vehicle back to Canadian tire prince Albert, and explained my issues. My vehicle was worked on for over two hours. I was expecting to pay the difference but it was at no charge! I was treated with nothing but respect the whole time and my headlight situation was fixed. I love Canadian for prices, friendly staff and great deals! I will always have Canadian tire be my go to. The gentleman working the service counter was very friendly and a pleasure to deal with. Thank you Canadian tire!

Carlos Andres Lerma

Staff was helpful to us in a quick moments notice.

Sam Worthington

Friendly cashier. Good selection of stock. Aisles aren't well laid out for social distancing. Otherwise great.

Brian Carter

Driving home from Algonquin I suddenly had problems with my brakes, so I stopped in at this location late on a busy Friday afternoon - within 5 minutes they had a mechanic looking for my problem and he found an almost invisible hairline crack in an air hose coupling. This he quickly replaced, and my brakes were as good as new. - they were helpful, and polite, and what is more - they did not charge me anything as the work had been done so quickly!

Shawn Curtis Charles

Great to get cheap tools auto parts two thumbs up an two big toes up as well?

brian wichihin

Very good place to shop

Lyle G

My experience at this store has been good although all I've needed have been smaller scale items that really haven't challenged staff too much.

Carole Black

Department Head served us and was rude and miserable will try and go elsewhere in future

Vincent Lacroix

I find customer service is slow in helping otherwise you'll find everything you need and more

Chris Johnstone

Standard CT. Staff were kind. Good selection of outdoor products.

Tina Bettger

Customer service is usually lacking at this location. Management is terrible. Really don't like shopping here unless it's absolutely necessary.... they like to pass their blame on to Thier customers rather then take responsibility.

gerol viau

Automotive slow service

Vicki Foster

Excellent auto service.

Clay Cunningham

Great one-stop-shop. Picked up our pool supplies and the outdoor plants we needed.

Josh Brown

????

Melinda Sutherland

Really great, they are friendly and very helpful people. I would recommend anyone to go there

Joey Morrison

Well it is Crappy Tire, not much else to expect, good and bad products, good and bad sales. Employees so far seem to know what they are doing, no bad experience yet.

Raven Powers

Michael Sullivan

Travis Henderson

This is where i get my bear mase

Brook Side Acres

Very crowded with goods..... Has everything you can think of! Locally owned and operated.

Gord Trost

Good keys cut.

Sharne van Onselen

Fast and friendly service

Henryk Snita

Order Tru internet 20 sek p/c 1h .

Valerie Bird

Found everything we needed! But some very rude shoppers!

James Jolly

Good selection and good service

Darla Donovan

they told me I was not allowed to shop there cause they had a faulty product

Ric H

The pricing is annoyingly random. Wont price match when something goes on sale 40% off a week after purchase.

Alex McLaren

Rudest customer service. We have a cottage in Bancroft and have been shopping this location for years. Every visit we’ve had the “ladies” working there have been extremely rude and unhelpful. I would recommend new staff that actually want to work & be helpful to customers.

Sheldon FineDay

Great selection and prices not overly priced plus you get Canadian Tire money.Only problem was there was lots of staff but I could find no assistance for what I wanted.Always wrong person or refer me to another.Shopping for one part shouldn't be a hassle.

Betty Desnomie

Just drove hubby to return something.

Prairie Pup

Visited in evening nice quiet place to shop very helpful.

Christine Hass

Often short onspecials

Justin Greer

Best Canadian tire I've been to, great selection for hunting and fishing, friendly staff , aside from groceries this Canadian tire is the only store you need when in bancroft

Lynne J

As always they were very helpful the store was very clean and I enjoyed my experience shopping there

Don DeMarsh

Had most of what I wanted.

Justin Goodyear

andrew rowbottom

Great helpful staff at part desk

Kent Rocklin

Nice store. Clean and staff are quite nice.

Ernie Silhanek

Store is your typical Canadian Tire store. Some staff are rude and ignorant and shouldn't work there.

Ed Morin

Seems like they always have what I need and can't find at other places.

Dee'Lynn Williamson

Horrible phone experience with the parts department. The guy was degrading and made it seem like i didnt know what i was talking about, he was rude and making snarky remarks????

Darren Weber

Great customer service

Mike Gardner

Good friendly helpful staff usually have what a person needs on hand and if not they can usually order it in for you

Kathy Picco

Customer service is poor

Jordan Laurin

Everything you could possibly need as a parent.

F S

I am very unhappy with the customer service I had to experience today with Canadian Tire's store manager. It was very unprofessional of her to have handled this situation the way she did from a paying customer. I feel completely …

Redwine 1968

The lady at their Service department was very knowledge about my car and very helpful and was honest to me on what my vehicle needed. I really liked that

Joanne Morin

Takes too long for.. just a tire repair. Got there at 1:45pm...they said 1.5 hours... at 3:30pm...my vehicle still parked ...no tire repair yet!!! Almost 2 hours of wait...plus only 1 or 2 vehicles were in the garage. Horrible ???????? I asked if it was going in soon...the old man nodded "nope"..

Siegfried Reimer

Great quick unload just abit tight if you r in a 53 feet semi and trailer

Kal Liadascope

Do not be fooled by the mastercraft warranty. Prince Albert Canadian tire does not honor the warranty on it. I called ahead, explained i had purchased a mastercraft product on Feb 19, 2021, it stopped working after the second use and i attempted to get warranty on it. They said no problem bring it in. I drove an hour, brought it in. Refused to honour the warranty. I had the information from the purchase on my Canadian tire MasterCard. Customer service was no help and said I needed to go back to the store I purchased it from and refused to help me with the warranty. I left the pc of junk sitting there on the till because it’s of no use to use. Spend your $$ elsewhere for tools because they don’t honour their own store warranty here. Also, their own website says it’s 90 days for product exchange, and the customer service person told me it’s only 30 days. Yes, I will be contacting corporate. **update: corporate office was as useless as the girl at customer service was. So again, buyer be ware. What they say on their website is not what they honour in store. While looking through our purchases we’ve spent $15,000 at the store in the last 6 months with Reno’s. We won’t be spending another dime here and we will be cancelling our Canadian tire MasterCard. Not worth the headache. Home Depot at least honours their warranty!!!!! I think the Google reviews of this store speak for themselves.

linda barteaux

Preston Brahniuk

Staff is always helpful. Automotive staff is knowledgable enough to help a guy out with parts. Probably the best CT I frequent.

Robert Faul

They got everything! And regular sales too

Larry Brewster

Great store. I bought 2 extremely heavy items and the staff were fantastic in helping me to load them. What a magnificent store

Lynda Allbright

You can always find what you want.

Jeff Winters

Big store lots of selection lots of parking

Ron R Wardrop

Brandt Hardman

Always has everything I'm looking for

Scott Michael

I was at Canadian Tire today, I was bragging up how much better the service has been in Prince Albert over Saskatoon stores. I found out I needed some help from the staff members at Canadian Tire. Al in Parts was the gentleman I talked to first but we realized we would have to talk to management Lyle was in charge at this time. Between Al,Lyle and finally Michelle. Michelle was the lady that finished up the transaction in the end. I was very impressed on how well each did their job and their problem solving capabilities. Thank you Canadian Tire Staff Members.

Monica Towns

One of the best Canadian Tire stores I’ve been in. I live in BC and the store there is great too, but the staff at this one were super helpful, friendly, and knowledgeable. Shop Canadian!

large double double

Staff was very helpful in helping me find what I was looking for.

Abhi Jazz

Never Visit this place for any of your Vehicle services, total rip-off. NOT SATISFIED AT ALL. I'd rather prefer going to local dealer ship.

Wynston Weighill

Awesome. Just had neck surgery 2 weeks ago and needed a little help getting a saw to my truck. Buddy was the best. Wish I would have asked his name. Great !

Liz Guest

Everything you need

michael wood

Favorite place to shop They have everything!!! Good flyer deals And friendly staff.

Ron Forsyth

Very friendly staff and very helpful

mpammettsimpson

Very clean and neat store! Had everything right down to ice!

J Char

They do not honour mask exemptions. Extremely rude employees. Bancroft CT was my daughters and I favourite place to go for a day out together. We live in a rural area so a big retail store is a bit of a fun excursion for my 6 year old. I will never support this location again. Also have heard the same from numerous other people that aren’t ever going back to this establishment. Very sad they won’t support the people who support them.

sarah LYNETTE

Yup, I 100% agree with J Charr. It seems as though a lot of Negative Reviews, Magically Disappear so that their Reviews look a lot higher than they actually are. Many Negative reviews seem to be Deleted????

jessie elliott

Worst customer service experience in this store was buying skates and lady in sports refused to sharpin them told me to go to area I drop all purchases and left very rude another tome would not exchange a mastercraft flash light lady said how dose she know I bought it at Canadian Tire she didn't know mastercraft that how smart they are at this store

Juancho Cervantes

new Noob

Had such a bad experience with this store when the snowstorm hit yesterday. Phoned the store before we went there and the customer service from automotive was already being rude through the phone. We then physically went to the store and had the same lady on the phone assisted us. It was quite frustrating as we were already having problems with our car and this lady was unhelpful and quite rude at the same time. Ended up going to another shop instead.

Blaine Paisley

Dont buy the quantum fishing rods that are on sale. They all break at the tip.

Attila Csiki

Friendly and helpful service clean store Pleasant place to shop

Keith MacDonald

We showed up in the middle of busy snow tire season with 2 sets of tires to swap over the day before the Rally of the Tall Pines and they kindly stayed late to get it done for us. If not for that, our race weekend would have been over before it started. Thanks!

David Brownlee

Melinda Szusz

Teri L

Brought a tire to get a simple patch for a hole then they must have taken off the tire roughly since the rim cracked.

Cindy Weinmeyer

Rarely honor their warrenty try to blame the problem as being your fault try to break things on your vehicle so as they get more work slow at doing their job because all mechanics take a smoke break at the same time.. One of the desk people in auto service is very rude! Not happy with their service at all. I would not be surprised this is where their nick name originated" ???????? r** of*"

Corey O.

As usual received useful and friendly help to find exactly what I was looking for.

h la

I always have a good shopping experience there

Conrad Lheureux

Showed up at 7pm and the store was closed. They said they are on winter hours .

Victoria Wolno

Great selection and almost always have the products that they advertize on sale. Staff are friendly they have a great outdoors section in the summer. I wish they would have a larger display area for the seasonal items...it a little cramped inside with everything they are trying to offer there customers.

Shawn Bear

Always great customer service. The guys at the parts desk are so helpful. Never any problem exchanging the wrong item.

Art Bach

Had the parts I needed

Josh Doerksen

The incompetence experienced during the booking process for a vehicle safety was enough for me to go elsewhere.

Lisa Taverner

Staff were not very helpful.

Crystal Fletcher

If I could give this zero stars I would. We went into Canadian Tire and two employees were standing there talking about sex.

Veronica Gamble

I was able to find what I was looking for and I didn't realize I got my items much cheaper than I added up. Glad I stopped here first.

Tanner Sheldon

Very dissapointing went in for a helmet for my quad all helmets out of box on display didn't see the sign for not trying on and was yelled at quite aggressively buy a 18 year old punk with googley eyes and spiky hairand a Shiney watch about the sanitation of trying on helmets it being federal law u know so he says and then the kid put helmet back on shelf and didn't even clean or sanitize it obviously I should have thought before I put the helmet on but CT need to change its approach on customer service no reason an employee should ever raise his voice toward a customer left my full cart walked out disgusted

Jocelyn Spratt

Can't go wrong with CT!!

Connie McIvor

Good service..helped me out with what i needed.

Clifford Couch

Staff was friendly and I found what I was looking for and more. Like shopping here.

Leonard Furtado

Iam a regular shopper at canadian tire. I wanted to return an item without a receipt. I bought it with a canadian tire mastercard and it was a canadian tire house brand. The card is supposed to make it easier to return merchandise. The woman at the return counter made it difficult to talk to because she seemed to be in a bad mood. I have never had a problem returning anything at canadian tire until this recent event.

Tecasy Ranch

Wahroom was a mess, with toilet backed up.

Sharron Chester

Good service at garden center. Very helpful associate and very pleasant cashier.

Terry-Ann Kelly

Great service

Wendy Maw

Ordered online to pick up in store. Waited 45 minutes in line to get to the only customer service person available. Unacceptable. When I finally got to the agent, I then , and still am, as we speak, waiting for my item to be brought up to the front. I I used to love shopping here, but I will NEver shop here again. The attitudes of your Bancroft Manager and customer service agent is horrible.!!!

Jordan Cannon

Always a great place to visit. Great products, good staff, and their sales always offer great discounts on great products.

Tom Froese

Cheapest place to buy good tools

Jesse jmg

One of the best Canadian tires that I have been to! Helpful staff that always makes you feel welcome.

Crystal Friesen

Was very disappointed. The cashier was very inexperienced. Sure I understand that but an item came up on the til as its original price and it was on sale. He said I can get a price check for you it will take 5 minutes or you can just get it it's $2.00 more than the sale price thats not a big deal it's only $2.00. Thats not very professional needless to say I didn't get the item.

Danville mcfarlane

Not very friendly staff in garden centre. I think they hate their jobs

LeeAnn LeeAnn

Alex Loshkin

Small store, but good collection of goods there.

Brian

matt oliver

Seemed organized well for Covid on a Sunday in a tourist town, your regular supercenter otherwise.

Nancy Parks

Great shopping and staff

BRIAN V. SULLIVAN

Good visit. Helpful staff and ready assistance with a bulk puchase of totes.

Brandon Senior

I wanted to return a socket set after a ratchet broke the third time I used it. I did not trust the set to stand up to being “professional grade” as it claims. Was told I am unable to return it even though I bought it within 10 days. I would have to deal with the manufacturer directly. I guess Canadian tire does not stand by the products they sell. Terrible customer service.

Curtis Bear

wifi lol

eugene bishop

i dropped in to this store to get some salt for our water softener, after being directed by several employees to where the salt was (couldn t find it and being directed again to another area of the store) i gave up and went to pay for what i had picked up, I mentioned to the cashier that I couldn t find the salt, and my back was bothering me so I was leaving the store. This cashier asked me to wait for a second, looked up where it was supposed to be , got hold of an employee, Wayne to bring me two bags which he carried out to my car for me.Thank you to operator #112 for helping me get what i came for. A very thoughtful and considerate employee. This tool place today on January 22/17 @14.48.

Kevin Brandon

They had the paint I needed to finish my project. It happened to be possibly the most expensive spray paint but i believe that you get what you pay for thanks. Probably the best selection in town.

Ethan Laliberte

It's alright

Taylor Tot

I mean I work there and I'd like to think they we provide great service and have most things anyone needs

Jason Patten

Well hot damn, if this place isn't the bees knee I don't know what is!

Bob Biro

Good service this time

kevin sargent

Never had a problem or issues iv gone in looking for parts for old cars n 4 wheeler and they actually have the stuff that no where els in Ontario does also love the auto machinics last week i did a tierood end and realized some one stoll my grease gun went an asked if they could hit just the one an to my surprise they wheeled out the grease machine hit them all an charged me 5 $ with no appointment you guys f**kn rock

Brian Black

Nice place to shop for what a person needs. Thanks.

A Wobble

This store is promoting the spread of covid. I was in Canadian Tire Prince Albert store yesterday and was completely shocked to find them actively promoting the spread of covid. …

Lydia Bird

Fast service everything is there. All great for me and my family.

Art & Debbie Dolson

Only one cashier need more staff on a saturday morning

Crystal Lowenberg

Store had so many cool things and the service department was amazing!

Karlie Cowie

We went in just before closing (so sorry, folks!) looking for some gear to shore up our camping supplies on a rainy damp day. Staff was super helpful, made great recommendations and tried their best to help us, thinking outside the box, and even told us where to source something CT doesn't stock. Thanks, Canadian Tire Bancroft. I felt very served, I felt like I was in good hands and all in all, a perfectly Canadian experience.

Austin Voyer

Was quoted $40 for a simple look for a few minutes. Was charged $140. Was called 45 minutes after vehicle was dropped off, when we went to pay the next day he said it needed to be in the shop over night to look at it, which was why the price was bumped up. So a flat out lie. From the man behind the desk named Bart. Another time I took a flat tire there for my truck since it was the only shop open at the hour, and he said it wasn’t patchable.... I plugged it myself with the kit and have driven it over 10,000km. So another flat out lie. From our “friendly” bart. I went there yesterday for a friend that had a flat trailer tire, I was picking up a new tire and rim. He raised his voice with me when my friend asked him to call him when the price was raised. Yet again, from lovely Bart. I have no problems with the store, just the one employee. He’s sure not what I would put at the front desk to manage my shop.....

Mary Wilson

Great service!

Paul Mann

Enjoy this store. Staff are very knowledgeable realistic and helpful. Bought a canoe and they brought it to our car and helped us put it on top.

Betsie Scarf

They always are friendly and help you fine what you want

Sue Britton

Wanted to say how exceptional the customer service was yesterday, by Jennifer McDougall. She made my covid, curb-side pick up easy and hassle free. Thank you Jennifer.

Rob Brannen

Over priced and lazy employees. We were at a cottage for a week and needed some after bite because it was an all you can eat buffet and we were the meal. Every place we checked was out and this was our last hope. We checked the spot where the after bite was located and the shelf was empty. We asked an employee if they had any more and he had said if the shelf is empty, then that's all they had. We went to customer service and spoke with a kind lady there and asked her the same question. She checked her computer and it said they had 61 in stock which was odd cause there shelf was empty. She radios to the wearhouse to inquire about the 61 and turns out there's lots back there. She then asks for someone to bring 2 out to the desk where my wife and I are waiting. About 5 mins go by and my wife and I are starting to wonder where the employee with the after bite is. The customer service desks phone rings and the lady helping us answers. She says " Oh... ok" and hangs up. The customer service lady then turns to us and says " I'm sorry but apparently we can't bring the after bite out because we just got it in and it hasn't been entered into our inventory yet " After waiting the 5 mins, astounded to what had just happened my wife and I both looked at one another and walked out. My final note to this poor encounter is this.... If they had just got their order in, and it hadn't been entered into their inventory..... then why when the kind lady that actually tried to help us checked her computer did the 61 even show up on her screen. In my experience when your inventory depleats it goes to 0, and once you receive more you update your records to reflect your current inventory.

Robert Bear

This where I went for some of my Christmas shopping this year

Brian Karel

Great prices

Clarence Smith

Had a bad experience at customer service. Can Tire say their tools are guaranteed but they are Not.

Pam McLaren

Awesome place to shop

Robert Desouza

Been dealing with Canadian Tire for the last 15 years and have never had any problems. It's always been a pleasure to shop there. Staff is amazing.

Cindy Dunstan

Good

cindy Weber

Always great prices and selection.

Gregory Boyer

Staff Gisele , very knowledgeable and helpful when I inquired about kitchen water faucets and other tools.

rick roffey

They had what I wanted and it was on sale. So good deal.

Steve S

Good store, friendly and helpful staff.

Mahdi Kowsari

Perfect service. Very knowledgable and friendly. They got done more than i had asked for and cheaper than two years ago!

Dale Georges

Always come here for Automotive parts and tools.

Rose Goodwin

I have always found the items I need and a fantastic staff to help thanks

Darlene Longneck

Good selection of items ans sales.

Don Wood

Always handy when you need something

John Markle

Had what I was looking for and did some shopping there as well?

Dorothy Foster

Like going to stroll through the store at least in Bancroft...

Greg Pellow

Cole Fialkowski

Always running short staffed

Mary Strickler

You can get almost any thing you need here.

Reggie Woodcock

Excellent

joyce clarke

Good fast service

Brock Anderson

By far the worst customer service I have ever received. Would highly recommend to go elsewhere.

David Gamble

awesome place to shop

Am M-S

We ran into a flat tire situation on a Saturday evening just an hr or so before the shop closed. The tire wasn't repairable. I called the service Dept and spoke to Shane. He looked up the tires we needed, physically made sure they had them on hand (they were on sale even) and said they would be happy to help if we could make our way in asap. We got to the shop. The tires were out and waiting. They replaced both front tires (install balanced etc) within a half hour and we were out the door! Amazing service start to finish. Would highly recommend their auto service dept for your vehicle needs.

Jim Hyde

Rat maze with a alot of selection. Staff seems overwhelmed at times but are nice . Marks work warehouse is a nice touch in the back. Still a Canadian classic. Ps try the sausage stand outside ( sry vegans)

Andrew Parry

Fantastic staff at this location. Always well stock seasonally, everything you could need you will find here!!!

blanche fayant

Great customer service

Donald Moody

Always have what I need good prices helpful staff.

Havelock778

Busy store! Helpful staff and very friendly.

Business Hours of Canadian Tire in Bancroft

SUNDAY
9AM TO 5PM
MONDAY
8AM TO 6PM
TUESDAY
8AM TO 6PM
WEDNESDAY
8AM TO 6PM
THURSDAY
8AM TO 6PM
FRIDAY
8AM TO 9PM
SATURDAY
8AM TO 6PM

PHONE & WEBPAGE

Canadian Tire en Bancroft
View Phone Number
View WebPage

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