You will be able to see the information of real people like you who are buying the products of Ardene (Costumes) in Asbestos territory (Canada).
Right now the firm has a rating of 4.1 over 5 and the rating has been based on 78 reviews.
As you can read, it reaches an feddbacks average is quite positive, and it is based on a high number of scores, so we can say that the valuation is very credible. If many people have bothered to value when they are happy with the service, it works.
You know that we do not usually stop to give evaluations when these are good and we usually do it only if we've had a problem or incidence...
This Costumes is classified in the category of Fashion accessories store.
Tip: Don’t buy “One Size” fits all thigh highs from Ardene’s ????????????♀️ My legs are 00 in skinny jeans and those bands around the thighs were WAY too tight, like cut circulation off tight. ????????♀️
Less money more variety
Cool
I wish there’s a rating option less than 1. Worst customer service ever seen at a store before. The staff is so rude, does not help you out at all. So we asked for help from this Indian girl and she was so rude to us like seriously. Never shopping at Ardene anymore !
(Translated) The girls are always happy to go so perfect (Original) Les filles sont tj heureux d'aller la donc perfect
(Translated) Not enough men's items (Original) Pas assez d'articles pour homme
Awesome assortment and great prices for my teen daughters!
(Translated) Linen is very drinkable and affordable (Original) Le linge est très beu et abordable
(Translated) Bcp of choice (Original) Bcp de choix
Cool
(Translated) Deception everything was empty ... I had no more choice of letter in the necklaces for young girl .. he no longer has a surprise bag either (Original) Décèption tout était vide... j'avais plus de chois de lettre dans les colliers pour jeune fille.. il n' a plus de sac à surprise non plus
got some gifts for my granddaughter, staff was very helpful and had better ideas for gifts then i did, very good experience!!
(Translated) Good (Original) Bien
Very poor customer services. The lady that served my daughter and I was very rude. Not acceptable, especially for treating my daughter in that manner. She's only 14yrs old. Shame on the lady.
Stylish and affordable
Loved it and good prices and good quality wear
The clothes and accessoires are great, the display is fine although a bit crowded in places. The employee I had to deal with was less than helpful or interested in being helpful. Her standard answer to ANY question was, what you see on the floor is all there is. All I wanted to know was if there are any other sizes than XS or S of track pants somewhere in the store?
Never been to an Ardene's before. I'm Christmas shopping with my wife and have to say it's a fun store. What made it even more fun was that the salesperson was very helpful and courteous. Some nice classic clothing and trendy items as well. If I were a teenage girl, I'd have a heyday in there...that is if my mom or dad were with me. ????
It's a good value store and I like the fashion is up to date. Customer service is good but I know they're all busy. I liked how someone asked if I needed help.. that's really cool. I saved 36 bucks today :)
(Translated) Something for everyone (Original) De tout pour tous
Store is great. Manger is dismissive and disinterested in listening to ur concerns, giving solution is far from her reach. Pick ur stuff wisely. The staff is unwilling to help if u have any concerns about returns. Keep your receipt. They don't want to do any exchange without it. I understand if they cannot as per policy but looks like they just don't want to deal with you.
Not so good stock available as per location
Good store, reasonable prices. Quality of clothing is not the best but you can still find some good things.
Friendly staff, big selection, great prices
(Translated) I like (Original) J'aime bien
I love the clothes but the customer service is horrible.
(Translated) Buy a doorfeille and it is hole or change not wanted to pay me back all the wallets of the same model had holes !!!! (Original) Acheter un portefeille et il est troué ou le change pas voulue me rembourser tout les portefeuilles du meme modele avait des trous !!!!
Not open at 10am
Always has sales
Prices are great
The service leaves something to be desired to be quite honest.. store is usually a disaster with clothes and shoes flung everywhere.
Worst customer service I have ever experienced in my life was at this store July 8th 2021 beware!! If shopping at Ardene I suggest another location
Love it all
Staff are so busy with inventory or chatting they completely lack helping any customer.
I love the clothes at Ardene. They are very stylish and comfortable. The only thing that made me give this a 3 is because of the chokers. I got one for $15 and the first time I put it on, it snapped in half! I would not recommend the jewelry but the clothes are great!
(Translated) I love shopping at ardene (Original) Jadore magasiner chez ardene
The clothes are very casual and comfortable to wear.
(Translated) Good price and good quality (Original) De bon prix et belle qualite
(Translated) I love my shopping ☺ (Original) J'ai adorer mon magasinage ☺
(Translated) better place for teens, cheap items and good service (Original) meilleure place pour les ados, articles pas cher et bon service
(Translated) Good customer service (Original) Bon service à la clientèle
Amazing customer service!
Love the clothing but the staff need serious customer service training. I was treated very poorly and felt very uncomfortable the entire time. Hopefully they address this issue soon, there is just no need for staff to be rude to customers.
Getting expensive
Best place to find gud deal..
(Translated) Very nice place, friendly employee !! (Original) Très belle endroit, employé sympathique !!
I love ardenes beautiful cloths and the staff are all so sweet ????
My favorite place
Nice friendly staff and affordable fashion.
Still figuring out the 20% of the prices
Very rude customer service... my wife asked help from a employee.. and that black lady said i dont care... we had selected 4-5 items.. and we decided to leave them.. and shop from other store
I go for the sandals!
Nice clothes for an affordable price. I love it.
Great sales on rn. I always get cool shoes here.
I like it
Love love love. Shopped that store all last year spent thousands of dollars already on thiwr clothes which they get in new stuff every week!
Tell your friends how inexperienced items are
I purchased a hoodie and didn't realize the magnet was still on the hoodie until I was on the other side of the world. I had to yank the tag off to wash it causing a little hole, telling them it was their fault for leaving it on. I brought this to customer service a few months after and no one responded. I again mentioned it a few months later again. . I forwarded an old email to Ardene customer support to show them I had reached out earlier and got a response saying someone will be in touch soon...but that was the end of that. And finally last week I tried again and I had a comment on my review from "owner" to contact customer support at a certain email and I did. The customer support said there is nothing they can do because it was more than a year ago, but can give me a ten dollar coupon. How should I feel about this?
THIS PLACE IS HUGE. The mother of all Ardene's. Friendly staff, sitting area to try on shoes. 10/10 would drive from NB to PEI just to go again.
(Translated) Employees paid to talk to each other. (Original) Employées payées pour discuter entre elles.
I got stared at, and its so expensive lol
Very messy and disorganized store. I can never find anything that I need or my sizes. Staff dont want to help either just talk at the cash desk
You xan find so much, staff is helpful and kind and bilingual most of the time!
Cheap quality goods but ok price I guess
Visited yesterday, first of all the staff is very helpful, so cooperative, even with the high demand they’re so energetic and greets cheerfully. I appreciate your customer service and efforts you put together to run errands smoothly and chaos free. Stay safe guys , don’t worry ???? you’re doing great.
Love that it's a bigger store. Great selection
(Translated) We want to exchange an item, for the same product but a larger size. Three saleswomen at the checkout, do nothing, just talk to laugh between them and they send us back because it is not a good day to exchange our article ... I find it shameful and miserable !!! (Original) On voulez échanger un article, pour le même produit mais une taille plus grande. Trois vendeuses à la caisse, a rien faire, juste parler rigoler entre eux et elles nous renvoie parce que ce n'est pas un bon jour pour échanger notre article... moi je trouve ça honteux et misérables!!!
Found the cutest handbag for Xmas list!
Nothing special. They almost always have sales due to the overload of cheap items. Good kids store for clothing. Lots of purses shoes boots and tons of clothes.
Cheaply made stuff!
Good
I was using the change room the Indian girls who work there working on clothings beside the change room are not nice and snarky omg
Wow ! Amazing variety !
Could not find any of my requirement. Probably things are going more on online purchases.
(Translated) Smiling staff (Original) Personnel souriant
Great variety at great prices
(Translated) Very big Ardene, lots of choice. There is probably a lack of fitting rooms ... (Original) Très gros Ardène, beaucoup de choix. Il manque vraisemblablement de cabines d'essayage...
Bad attitude, worst customer service ever!
useful items kind of store
(Translated) Good service, various fashion items for the hair, necklaces, jewelry, earrings and navel, scarves etc ... (Original) Bon service, divers articles mode pour les cheveux, colliers, bijoux, boucles d'oreilles et de nombril , foulards etc...
Decent clothes with decent service. Two levels with a lot of variety, but not the best quality.
I enjoy shopping here staff is great and prices are affordable
Everytime i visit this store i like their customer service. The staff is very friendly and proffessional. I recommend to everyone to visit this location.
Super disappointed in my experience I went here to buy something for my mom and ended up finding a whole bunch of other stuff I was super happy until Neet (the girl working at the time) refused to honor my discount email I had received. I wasted 45mins of my time shopping just to be refused an offer I had received via email
Everything fits well and is very comfy.... but when I ordered online around last month it took forever to get to me. I dont mind that it took longer then said but... I didn't get everything in the mail either I'm still missing my t-shirt( it was on sale and in stick) but it never came yet. When I was given my code to track my orders it wouldn't let me see where it was. A little upset about that. All in all it's a good store/website I could find everything easily, nice people too. Could someone show me the email for Ardenes plzz if they have one.
Lines are too long. ARDENE needs CURBSIDE PICKUP!!!!
(Translated) Excellent service, choice, many specials and specials in store (Original) Excellent service, du choix, nombreux spéciaux et promos en magasin
Great reception
This is my favourite Ardene to go to!! The selection is always amazing and they always have great deals!! I’m someone who likes to change up my style quite a bit so to get some trendy clothes at affordable prices is a big thing for me!! This location also always has great staff who welcome you and make sure you’re finding things easily! During times like these with covid you don’t know what to expect from staff but this shop goes above and beyond every time I go—which is often haha
Good brand with staff lacking empathy, atleast on this branch. Waited in line for 3 hrs. Advised 2 lady staff members tht I hv 1 year kid with me and just wanted to return the goods. Was denied hence I requested them tht they could return it and I will wait outside. And it was hot today. As this was online purchase sitting at my home for 3 weeks now I had no option but to wait in queue.
Their prices are very competitive and quality is good. My wife loves to go this story, staff is very helpful too
By far my favorite clothing store. Has great selection and are always coming out with new clothing and accessories. There are a lot of sales too so it can be cheap, but without sales some of the clothing can be on the expensive side. But the prices are very good for the most part.
Good Pricing n lots of Choices for all the ladies.young teens n Adults.always a sale
Got some good deals here
biggest Ardenes i have been two! it has two levels, and easily accessible from main street banff. great wide selection on every thing, and staff are very friendly!
(Translated) Perfect for young leds of small sizes (Original) Parfait pour led jeunes de petites tailles
(Translated) Always great promotions the store is clean and good service (Original) Toujours de belles promotions le magasin est propre et bon service
Many items on clearance. A lot of the shoes sandals and sneakers were 50% off. Summer items were also 50% off and many jewellery items are also on sale. You can find many things for a very good price especially now for back to school. The staff were also friendly and the waiting was not long at all. They had sanitizing stations on the front as well
Good holiday selections
Excellent
(Translated) Beautiful original clothes but it smells. Wash once or twice before wearing and never dry; unstable fabrics (Original) Beaux vetements originaux mais ça sent. Faut laver une ou 2 fois avant de porter et jamais de secheuse; tissus instable
(Translated) Great place for young people not too expensive with style (Original) Endroit génial pour les jeunes pas trop cher avec du style
Daughter loves shopping there and there's always promotions going on.
Went in today to try on bathing suits, my boyfriend went to get me a different size and the manager asked me if I was finished. I said just about I am just trying on a different size. She looked at me and rudely stated how there was a line. I had waited (paitently) in the line for the change rooms to try on my clothes and was only in there about two minutes before this happened. I am very uninpressed at the rudeness of the manager. (everytime I have been in she has very lack-luster customer service) Doubt I will be back as this has happened too many times.
Great for shopping summer footwear and beach accessories they have lots of sales
The staff helps a lot and variety of stuff there
My daughter loves the clothes selection here.
Staff is helpful, and nice! Never leave empty handed
In style clothing, at exceptional prices
The girls working the evening of October 8 need a lesson in customer service. Instead of gossiping about people, maybe help customers who want to pay. I ended up walking out with nothing because they didn’t bother to stop gossiping to ring through my stuff. Won’t be back.
Very good customer service. This location was very organized. I recommend this place!
Great customer service!
(Translated) Perfect place for my teenager (Original) Place idéal pour mon ado
My daughter really likes this store. It has a wide variety of things from clothes to accessories. I have found some clothing there myself. Workers are friendly and bilingual.
Rude staff. Customer service reps should always know that being rude to teen shoppers gets back to their parents. I won't be buying anything there for my kids again. From the looks of the other comments here it looks like the store manager needs to do some work.
Great store and customer service! Jade was very helpful and knows the best deals/clothes at Ardene (: Can't wait to shop again!
(Translated) A lot of choices (Original) Beaucoup de choix
(Translated) Wide choice of clothes of all kinds, ideal for teenagers, jewelry, makeup, shoes, caps, swimwear. At low price. (Original) Vaste choix de vêtements de toutes sortes, idéale pour adolescents, bijoux, maquillage, souliers, casquettes, maillots de bain. À bas prix.
(Translated) A lot of choices (Original) Beaucoup de choix
~ where mommy & daughter/s can shop til they drop it down low bugdet style ????????????????????????????????????????????????????????????????
Had two time-wasting experiences with online returns at this location. Manager didn't seem very knowledgeable, and it caught me off guard in the beginning of the return that she "might not be able to do it". Usually an online return like that would take 5 minutes, but it took over 15 minutes and I had to come back a second time as they exchanged the wrong product on the receipt. Hopefully the next time will be quicker and less of a cringefest.
Sales people and their manager in the store are very rude. They have big time attitude. I was trying to use my first time 20% and when I went to use it, the cashier did not know if I could use the discount. She looked at her Manager and her manager gave me dirty looks and replied in loud voice with attitude that we can’t give you 20% but we can manually give you 10%. I asked why so, again in loud voice she replied because our systems are down. I said Thanks, paid for my stuff and I left. The Manager at this location is so rude and has big time attitude. Ardene should train their employees some customer service skills and how to be pleasant to their customers. I felt so embarrassed because the way Ardene’s manager treated me in front of other customers in the store.
Like the stuff here
The staff are nice and there are many great clothes. Overall great experience
Walked in wondered around looking for something. Couldn't find it, asked one girl for help after 20mins of searching the huge store. She said she was busy. Not one person acknowledged I was in the store or asked if I needed help. Girls were laughing with each other but not doing much to help customers. Not worth the stop.
I bought a nail polish on last week of May and got another one for less price.But, I didn't open that one for 3 days.Then I opened on 4th day and I found that it has no nail brush inside.I decided to return or exchange that one.I went to the shop yesterday (JUNE 5TH,2021) and I explained to the store girl. She told me let her ask her manager, but the manager doesn't allow to return or exchange it.So sad...Not a good experience.She gave me the nail polish back but I said I don't need that one. PLEASE CHECK YOUR PRODUCTS BEFORE YOU DISPLAY THERE...
I love the Ardene's chain. I love the huge selection of current fashions and low prices. However..this particular store was a complete write off. It was so messy and unorganized. I became so frustrated trying to sift through the chaos that i just left. It was like a clothing bomb went off in the store. This is a HUGE location but maybe its too large for the employees to handle. There was no order at all. Everything was just haphazardly put on the floor with no thought or merchandising strategy. The sales were posted but the merchandise I chose wasn't part of the sale..even though it was hung under the sales signs. It was just so confusing. The employees were young and more interested in their conversation amongst themselves then breaking apart to help customers find what they need or tidy up. This could be a great store if it could just be cleaned up and organized a bit.
(Translated) Very good service and price! (Original) Très bon service et prix!
(Translated) Lots of discounts, the downside is that the dressing room is still closed. (Original) Beaucoup de rabais, le point négatif est que la salle d'essayage est encore fermée.
Went with a friend and we were browsing, and approached by a lovely young woman who gave us some good tips about sizing and staff were very friendly and courteous. Wish they carried more Plus sizes at the Brockville location, but overall, I love this store.
not so bad but really busy to check out
(Translated) Jadore Ardene has won, there are so many things???????????????? (Original) Jadore Ardene a victo, yonts tellement de choses????????????????
This particular Ardene's was really tidy. Things were easy to find and the staff were kind. They notified me of certain deals at the checkout and let me sneak back on the floor to grab another item to fulfill the deal.
Staff is helpful and always available for questions. Store is clean and well organized, easy to find things.
(Translated) No fucking service! (Original) Null aucun foutu service!
This store team is so amazing.. they take every step to help their customers.. I am so grateful for your help today.. Thank you so much guys..????????
Loved it!
(Translated) This is where I bought clothes. 2 t-shirt for only $ 5.00 and a pair of jeans at $ 10.00 It's clothes for girls but for me, it's still for men, no one has noticed and the prices are very low and jewelry is not the place that is missing. (Original) C'est a cette place que j'ai acheté des vêtements. 2 t-chirt pour seulement $5.00 et une paire de jeans à $10.00 C'est des vêtements pour fille mais pour moi, sa fait quand même pour hommes, personne s'en est aperçus et les prix sont très bas et des bijoux c'est pas la place qui manque.
Good black Friday deals
Nice store with trendy fashions, but clothes can be a little high priced for lower quality.
Amazing service! I absolutely love this location. The staff are extremely nice and helpful.
Nice place for ladies to shop
I have been shopping at Ardenes since it opened in Brockville many years ago and always promote The brand. I love the clothes but the staff are not friendly and do not offer help. I’m often shopping for a specific item and I don’t find it because the staff seems disinterested in helping me. Paige, a new sales rep recently became an employee and I buy way more based on her help and recommendations. She is warm and helpful and because it is a large store I find assistance navigating through stock helpful. Please encourage staff to assist customers.. I often have walk out empty handed. MM
Employees are not very friendly but who is these days. More interested in whether customers are messing up displays. Displays are not enticing. Mirrors by change room are blocked. Very few mirrors on the floor. No place to sit for a break. Lots of stock.
I usually never shop here but I heard they recently added more clothing for men. I was a little confused and couldn't find what I was looking for. The manager of the store ( I believe Jaspreet) saw me and offered to help find what I needed. Everything went smooth from finding what I need to checking out. The rest of the staff seemed pretty friendly aswell. I'll definitely be coming back for more great deals and customer service !
I had a great time shopping at this location. The manager not only helped me herself but ensured all my needs were met. There are great sales here with amazing discounts! Would definitely visit again.
(Translated) Good store for value for money (Original) Bon magasin pour qualité prix
Hey i am looking for part time job...can i get job there @Ardene
I love the company, but this location is terrible. I actually had an employee try to talk her way out of honouring advertising sales laws. Then she had to call the owner and with much thought, the owner honoured her obligation to give me the item at the advertised price. Staff in general are either fantastic or make you feel like they don’t want bussiness
Love their MOVE clothing line and lots of clothing and accessories choices at Center Mall 8th St (larger location)
Nothing in good waste of time
Very good
(Translated) Store where you can find everything. The only thing is that you must not do more than an M in size because otherwise you will not find anything. the saleswomen are not always friendly (Original) Magasin ou l'on trouve de tout. La seule chose c'est que il ne faut pas faire plus qu'un M en taille car sinon on ne trouve rien . les vendeuses ne sont pas toujours sympathiques
Excellent clothing
Very pleasent staff.
Always good service and great things for good prices
My daughter and I got there 2 minutes before closing and needed bathing suits to go to the grotto at our hotel and the girl working there, Shannon, was extremely sweet and gave us a few extra minutes to be able to purchase what we needed. It was very nice of her, great customer service. The store is lucky to have her as an employee!
It should be zero rate, i just went there 10 mins ago. I bought a howgart hoodie that is on the 50 percent off rack with other howgarts items. After i paid it shows i paid the full price. So i told the cashier and at first she td me she will give me discount but she cant gave my money back it just a store credit. So i told her no because i just bought that and it was not my mistake. So she called her manager and i wait for almost 30 mins to figure it out but it ended that after a the hastle i been through she told me she cant gave discount for that. Really? Usually we always go there for my kids clothing but because of that i am not going back to this store.
Huge store, fast fashion - staff seems nice always.
Excellent selections and usually good prices with good specials
I really like the variety and the prices.
I am very happy with Ardenes and the areas of clothing...you get everything in one place????
(Translated) Well maintained, beautiful place and warm atmosphere ???? (Original) Bien entretenue, belle place et ambiance chaleureuse ????
My daughter loves this place
Got double charged from the cashier on the main floor, she charged me twice for my top :(
Enjoyed my one on one at Ardennes today.
The employees and managers at this store are ridiculous. The exchange policy is absolutely stupid. They would not allow an exchange for a size larger of a piece of article. Employee said that I could have stolen the item and brought it back to exchange. All of their clothes have security tags. The leggings I purchased had the security tag off, but the manager still would not allow an exchange for a size larger. My product still has the original tag attached, and is still in the store, not in sale. I'll never shop here again. Ever.
The manager at this location was super helpful! I appreciated her attitude when she was helping me. Will definitely be coming back!
Wouldn't have ordered online if I knew it would take so long. 10 days to ship it out. Another 8 days to arrive.
(Translated) Very good services and choice (Original) Très bon services et choix
(Translated) very good service and very polite employees (Original) tres bon service etles employé tres polies
Average shop
Great staff, store is very clean and organized
Love it
Good
Every time I go in the store I feel like I little girl at the park
This place is awesome ! And huge .
Love this place it always have my size
Love it
Rude staff not helpful ????
I never leave reviews but I just have to this time I walked into the store looking for fall clothing and I was checking out some clothing closer to the front of the store I kept feeling someone was looking at me when I looked over I realized it was one of the workers I continued shopping and then in a rude tone she asked me would you like me to help you with a size instead I said no thank you she continued to look over my way she kept staring at me as if I was interrupting her from fixing whatever she was fixing she then started talking to other workers and mentioning I was messing up her “work” I felt so uncomfortable I immediately went as far as I could from her down to the very back their I saw another worker who immediately greeted me and helped me choose out some sweaters I asked her if their was a manager in the store she said yes and pointed at her when I looked over it was the same girl who was being rude to me I asked the worker what her name was and she said it was jaspreet very shocked that it was the manager of the store acting this way towards customers she needs to do better
(Translated) Good price (Original) Bon prix
Great t-shirt and tank tops and comfy loungers.
(Translated) The clothes are less and less beautiful and less and less good quality. (Original) Les vêtements sont de moins en moins beaux et de moins en moins de bonn qualité.
Prior to covid I have never had any issues here. Since opening I attempted to go however even at 10.45am there were lines outside ,so I decided not to wait . However I could see customers and staff being impatient I will just wait until they open up with more customers.
Got what I needed great staff.
Only reason I give an extra star is because of the girl around around the back of the store, I think her name is Renasia. She is amazing!! She helped me find every item I was looking for without hesitation and didn’t make me feel like I was bothering her. That’s what you call good customer service. As for the store, you guys are not following covid guidelines, not sanitizing areas after customer touch them and having too much people in the store at once. I have seen this at this location for 3 days in a row so I have contacted Peel public health to report this because this store shouldn’t be open if you’re not going to follow protocols in a pandemic
Today I came in and unfortunately had such a horrible experience with the cashier that served me ( 11:55 register 1 cashier 73907 ). With or without the mask you could tell she didn’t want to be at work. Her attitude and customer service was distasteful. Today their promotion was spend 30 get a free mask, I spent around 70 dollars and had to remind her to offer me the mask, where she replied with “oh yeah” rolled her eyes and asked how I’m paying for the third time during one transaction. I understand staff is at a high demand as places are starting to open up, but with her attitude you might as well close the store and take time to hire appropriate staff.
Staff was very rude
Great sales. No staff to help though
Huge selection and great deals, unfortunately staff ignore you unless you want to pay or use change room. Have been here dozens of times and have not once been acknowledged when I come in or am looking around.
(Translated) Liquidation Center, everything is 70% off and as good as this year's stock (Original) Centre de liquidation, tout est 70% de rabais et aussi beau que le stock de cette année
(Translated) Everything for my teenager at low prices (Original) Tout pour mon ado à petits prix
Love this store , I buy my clothes here and my foot wear aswell as my jewelry ????????
(Translated) It's great, for the people who help clients, thanks (Original) C est génial, pour les gens qui aides pour clients, merci
(Translated) The "fit" and the quality of some clothes is better. There is a space with Kendall and Kylie's collection that I enjoy very much. (Original) Le "fit" et la qualité de certains vêtements c'est améliorer. Il y a un espace avec la collection de Kendall et Kylie que j'apprécie beaucoup.
Kirsten and Sherry are always so friendly and helpful. :) great organization of the store and always well stocked! Kudos guys.
I'm not really sure how to answer this gave it 3 stars, step daughter seems to like the place, I never browsed around.
(Translated) Well ! There are many things. But this is the first time I buy something (Original) Bien ! Y as beaucoup de choses .Mais c est la première fois que j achète quelque chose
Great experience. Had a fun and comfortable time shopping for my sister. Haven't been out lately because of covid but i felt safe in the store.
my wife everytime go for shoping there
Very poor customer service, which resulted in not making a purchase today.
(Translated) I love this beautiful, inexpensive clothing store, good service, perfect for a teenage girl. ???????????? (Original) J'adore cette boutique beau vêtement pas cher bon service parfait pour une adolescente. ????????????
Amazing sale prices!
(Translated) A large selection of fashion accessories, clothing for young adults (Original) Un grand choix d'accesoire mode , vêtement pour jeune adultes
When a customer has a question please stop, drop what you are doing and answer politely. Also, eye contact wouldn't hurt. Please remember that you are dealing with people and we all deserve respect. Now, why is your change room closed. Yet, the one in square one, mississauga open? Is there different rules, policies and ways of doing things from one locality to the next? What happen to brand standardization?
Cancerous service and smells like dog poo.
... my girlfriend love this store!!!
Terrible customer service. They say they’re open until 7 pm, but if you walk in at 6:30, they’ll immediately tell you that they close in 15 min. Then other staff repeat it, basically rush you out the door BEFORE closing and admit it’s because they have “paper work”. Well, if the staff don’t get paid for the time to close and do their paper work, then shame on the company. If they’re just wanting to get out of work early, then shame on them. When a store says open until 7 pm, it means 7 pm. They shouldn’t say they close and rush customers out a minute before 7 pm.
The store manager was amazing. She helped me with all my needs. The staff was also wonderful
It's a woman's clothing store with normal to larger sizes ( not size 0)
Such a super cute shop, the value is great, they have a huge selection and they have something for every type.
(Translated) Returned (Original) A retourné
(Translated) Always courteous service. On the other hand, there should be pre-teen clothes, because in 5th-6th years concerning the girls tripple Ardène but the clothes are too big (Original) Toujours du service courtois. Il devrait par contre y avoir des vêtements préadolescents, parce qu'en 5e-6e années concernant les filles trippent Ardène mais les vêtements sont trop grands
Good
Very friendly staff and super organized store. I can always find something :-)
(Translated) My bill was $ 40.08, I handed a $ 50, it came back to me $ 9.90, the cashier gave me $ 4.80 and I just noticed when I got home and the store was already closed. I also work as a cashier and it's really not complicated to put in the correct change. For a few cents I wouldn't have said anything because yes small errors do happen but it's still a difference of several dollars especially since most of the time the articles are not particularly of quality even if it is relatively decent for the price . (Original) Ma facture était de 40,08$, j'ai remis un 50$, il me revenant 9,90$, la caissière m'a remis 4,80$ et j'ai juste remarquée quand je suis rentrée chez moi et que le magasin était déjà fermé. Je travaille aussi comme caissière et c'est vraiment pas compliquée de remettre le bon change. Pour quelques cents j'aurais rien dit parce que oui des petites erreurs ça arrive mais c'est quand même une différence de plusieurs dollars surtout que la plupart du temps les articles sont pas particulièrement de qualités même si c'est relativement décent pour les prix.
Great prices on boots!
The manger at this location was so unhelpful. I doubt if she is a manager. A manager should have empathy and be able to think outisde the box and not work like a robot. I was at your store on Jan 6th between the hours of 6:30-7pm to do a return. The moment I approached her and said I am here for return . She said they don’t accept online return. I guess she was mad at the mention of the word “return”. I had to remind the acclaimed manager that on your website you can return in store for a store credit. I had 3 clothing items (two of same kind but different colours ) I got on sale 70% off but they were too big and she refused to process a return for a store credit. She said “I can only allow you do an exchange in the store ”. I kept pleading and telling her that I already placed a new order for the items (smaller size) online and I can provide her with the order # as proof to verify she refused. She kept forcing for an exchange in her store , maybe she is under pressure to make sales at her location. I told her I am in a hurry and don’t have the time to shop around. If “unhelpful” was human that would definitely be her. I had to go to your store at bramalea city center. The sweet lady at that location accepted the return for store credit with ease and no stress. I made sure I called the unhelpful manager to let her know what she couldn’t do someone else did it without stress she hung up. I work online retail (customer service) there is something called one time courtesy especially when the customer already replaced the order for same item. This is 2022 why the robotic way of doing things. See attached what she did to my receipt so I won’t be able to get help from another location. If this is not wickedness then I don’t know what to call it.