We offer you all the reviews of real people who used the products of Party City (Costumes) in Argentia (Canada).
At present the firm receives a score of 3.9 stars out of 5 and the score has been calculated on 127 reviews.
As you can see it reaches an feddbacks average is very good, and it is founded on a high number of opinions, so we may be pretty sure that the valuation is quite accurate. If many people have bothered to rate when they've done well with the business, it works.
As you know, we don't usually bother to place feddbacks when they are positive and we usually do it only if we have had a problem or incidence...
This Costumes is classified in the category of Party store.
Tonnes of options to decorate whatever you want, fairly well priced as well.
Lots of party options, so many options.
Amazing store for party decals and baloons for different occasions.
Went in this Thursday at 2 p.m. and waited for about 10-15 minutes at front desk and no one was there to cash me out so I just left with zero purchases. Did my shopping elsewhere
Great prices for kids costumes that seem to be fairly good quality. Was not expecting to find as many popular options that they had in store, and staff was friendly and helpful
Kids love it
Love this place for variety of party stuff. There was a clearance event going on. Some of the helium balloons we chose were out of stock, may be due to ongoing situation, but still got good available options.
Got everything we needed the kids party
If I was a kid I'd go bonkers
Great selection, but very expensive and very slow service at check out.
Its a good place they got it all
Cost too much. You think people are millionaires?
Sales are great!
Great service!
Oh Neener, you go to Party City for your party supplies.
Great for event planning. Clean and organized well.
I trusted them to get one item right I ordered online, and they blew it. It took so long to get here that I no longer have the time to return it. Thanks for messing up Halloween for my child. Going to now butcher what you did send me to attempt to make it kinda look like what we ordered. Going back to Spirit Halloween from now on. They may cost more but at least you get what you ordered.
Halloween was the first time I've been in this store and I have to say I had an excellent experience the customer service was on key I also had my two young kids with and they also mentioned how everyone was so nice and helpful ????????
Always rude, grumpy and never helpful makes for really bad customer service. This has been my experience every time I go in this store.
Basically the only store you need to go to for a themed birthday party for children. They also trick you into buying too much candy on the way out.
Great selection at a great price. Lots of parking.
It has a vast selection of items that are changed out appropriately for each season or largely know and celebrated event. Good customer service aswell. I would give a 5-star if they could improve the efficiency of their employees, and their sorting of select items.
Party city is the place to go ! Amazing service by Joe five star definitely we are going to recommend this place to all our family and friends .
Store is large and has friendly staff
Found what I was looking for. Staff were quick to find it and were very friendly.
Lots of rush, good management staff
Came in to see if they had old-style popcorn bowls and striped paper popcorn bags. Guess what?! They did! Probably the only place in Barrie that carries this kind of stuff short of robbing the local cinema. The staff was very friendly and helpful. Directed me to the right spot immediately. Good experience. Will come back should I need something else along these lines.
Was there and had to stand at the empty till for 20 minutes. After that the service was fine
Double check your bills. They never give you the sale price or promo. Staff is usually to busy socializing to help.
They went above and beyond with our balloon order! On our way home one balloon popped and they had no issues replacing it with no additional cost! Great service!
Staff here are so helpful, especially Cody when he went around the store to dug around the clearance parties supplies for me (without me asking). That's what you call exceeding customer's expectation.
Liked it , and lot of selection. I didnt know this was in the canadian tire chain.you can use triangle points here. Employees are nice .
Happy place to be. Let's party!!!
Loved it
Not impressed with the staff my family was there today (Sept 2nd ) 2017 my mom fell and hurt herself and not one employee came to assist us until I raised my voice and they all stood at the counter and watched as I picked her up off the floor.
Very friendly and knowledgeable staff
The best place to get supplies for a party service is awesome
Great selection. Great prices. Staff is friendly. I have absolutely no complaints about this place. Help me get my act together for my show in Montreal.
Lots of options, helpful staff
Great service and selection
Has pretty much anything you need for any occasion...the selection is endless! But you have to ask for help, no one seems to offer it.
Huge store with everything party related imaginable. Although I wouldn't say it is the highest quality stuff, nor the lowest price, it is a one stop party supply store.
I was very disappointed with my service on Birthday balloons. I received no help choosing then out even though the store was empty. The person working was rude and didn't want to help me at all, then my balloons only lasted 2 days!! The Party Store balloons are way better and two weeks later still flying.
First time going to this store. I absolutely love it. I will be back for all my party or costume needs
Great place for party needs. Helpful and friendly staff!
They had everything that I was looking for!
I should give it a 3star rating as when I asked a young man to help me get somthing of a high shelf, he just looked at me and said that it was not his department and walked away. My 5 star rating is about a you man in the meat department whom I asked if he could get me any help (I had already walked through the store 2x to find someone available) and this young gentlemen didn't hesitate he just ask where to go and he helped me. I would give that 10 stars. Unfortunately I did not ask first his name.
Great selection of products and costumes.
Not going to be blown away here (no pun intended, or did I). Big store, not a lot of salespeople for a big store, but at the same time super friendly when approached. This place will surprise you, even if it's your birthday!
Good spot for your party needs. Some items are a reasonably priced, others are pricey. Know your price points.
Nicely located and they have a bit of everything here. Do kinda wish they had a wider variety brand wise but they do have a wide variety balloon wise with different shapes and colours. Would really like to see them get in some Qualetex balloons and pumps and higher quality balloons. There customer service was alright but it could definitely be better. Also would like to see them have more customes at Halloween time
Easy process. Ordered online and quick pickup. Good service.
Everything under one roof. Good prices too!
This store has so many more items to celebrate not only birthdays, but over the hill 40 year old birthdays etc. They have the little nic nacs amd toys to put in party bags, costumes and the decorations to to put up for the theme of your party.
My brother works here
My biggest pet peeve with Party City is alot of the merchandise is hanging from heights a 5'10" cannot even reach. It was easy to get things down but to put them back when you decide its not something you want resulted in me just laying it on the shelf cause I coulden't reach the Peg. I was only able to find 1 staff member working in the whole store which I thought was funny because there are 6 or 7 cash registers up front coulden't ever see them needing those. Check out was quick and I got what I needed so overall satisfied.
Really good to get party supplies but lost a point due to high prices.
Awesome
Great selection of party supplies and candy
Horrible customer service. . Associates dont care at all.
Great selection of anything you’d need for a party. If you’re looking for matching balloons, napkins, party hats, etc... lower prices can be found, but nowhere has the same selection
Good
The party store is better if you're looking for more durable costume stuff. But it youre looking for cheap stuff thats like a one time use, this place works fine.
Lovely items in store. Not much selection for gift wrapping paper. Maybe it was because its close to Christmas. They were a bit pricey also.
Ruined our party! Party City got the date wrong on our order and did not have stock to fulfill the order. Absolutely ridiculous! Don't rely on Party City for your party. Do it yourself for a fraction of the cost and a lot less disappointment.
Great service and selection.
Lots of variety ????
Lazy workers took her 30 mins to fill 5 balloons, 1 other customer in the store. She said it's busy.
Online has an adorable cat in the hat costume for babies. When I made it to the store there was no such costume there, double check on the website and they updated it within the last day, online only. Had they said that from the beginning I could have skipped going there instead of waiting a half hour drive and gas for nothing.
This place is great. Tons of selection, and new seasonal decor all the time. I love the candy selection.
Great selection and helpful staff. The goto for part supplies
Nothing is overpriced and staff are nice.
I had such a lovely experience, I was helped by probably the kindest worker ever. Their name was Ramy and I they made my day, it's so nice to see such kind individuals during such a difficult time!
Helpful staff. Tons of selections
Great to be able to get costume supplies outside of halloween season... thank u
PARTY CITY!!! I love this place one stop shop for all party and costume needs!
Everything in between and over what you need ...very kid friendly ????
Great for Halloween costumes. Long lines is you wait until last minute.
Big, spacious, colourful and well laid out but didn't carry qualatex balloons.
Very complete assortment of party decorations
Good place, will definitely visit again!
Obsessed! As an adult/mother I step into this store and instantly giddy with 4 year old excitement! No matter what occasion, or if you simply want to buy their perfect supply of candy, this is my place! The staff are amazing, and even when it’s Halloween and everyone is buying massive amounts of candy; they still have a smile on their faces. ????
We like the balloon selection they have. You can get fairly large sets of balloons for various occasions for reasonable prices.
Had everything I needed for a last minute birthday balloon pickup! Friendly and helpful staff.
5/10, My children are not impressed with this location.
bad customer service
Have oodles of things all the time.
Great prices
Lots of great stuff to choose from if you host a party or just love dressing up with little ones. You can find everything for any party be it baby shower. Theme based sections and it's colorful displays make shopping fun.
Great selection of Halloween costumes with great customer service
This summer, I planned my friends baby shower and visited this place probably ten times in a month. Every other time I'd have a negative experience. There seems to be an issue with staffing here, and instead of handling it with some grace, the employees choose to take zero ownership. I remember when the lights shut off 10 minutes before close.. "That wasn't me" says the employee, "it's an automatic system from the previous store." I find it hard to believe because I'm sure it's a safety issue. Made me feel like I was wasting their time spending my money at their store. Today, I went in because it's time for me to plan my engagement shower. I had 15 minutes to browse and pick up a couple things. There were 4 people in line and two cashiers. All of a sudden the second disappears and the one cashier is responsible for 4 customers waiting to pay for 1-2 items, and then a balloon order comes up. The customers are looking at eachother in disbelief. I was out of time and patience. I put my things down and left. I get better service at the Dollar Store. I'll probably just buy these generic items on Amazon. Never again.
Extremely friendly staff. Great selection of quality products.
Great store with all your party needs! Also festive decorations, costumes and decent prices too!
Fun place. Plenty of Halloween costumes and if you are looking for helium party balloons they have a huge selection.
Good selection, neat and tidy Great for finding things for specific themes but for more generic items stick to dollar store to save $
Their Party Planner service is amazing. Check out the party planner
I got my old grandma Glenda costume for DnD
Service is spotty, but they do have everything your party needs
Bought a Santa suit. Staff were very helpful. Some good deals to be found as well
Everything you need is at this store
The manager is amazing. They have huge collections. Check it out
Stopped in for Super Bowl decorations...all good
I usually go here around Halloween. It has more costumes than anywhere else in the Belleville area.
Lot of stuff
Love the selection of items although they are on the pricey side.
they have everything & anything you may need for whatever celebration! they make beautiful custom balloon arrangements too! I've always had great customer service at the Preston Crossing location :)
There is a wide variety of themes in store for many different types of party supplies. In the kids section, a few of the popular themes are out of stock for plates, napkins, etc.
The customer service is quite good. The collection is less than what I expect. Hopefully they get stock soon.
Great store to help you decorate a perfect part
Got everything I needed for my kid's 1st birthday party. Amazing selection and good prices.
Great for party supplies
Everything for your party.
Wonderful selection of products. Can't wait to see what they will have at Halloween
Large selection of stuff
Not a very good store. Store itself was very dirty. Shelves weren't stocked properly but the one staff member we asked a question to was very nice. Rundown location and the store shows that.
Ok price terrible cashier's.
Great for custom balloons and coordinated party essentials and decor. One tip is if you're looking for balloons bouquets then have an idea of the colors and possible theme beforehand that will help you make decisions faster at the store. Also, I would not recommend balloon bouquets for outdoor events, especially on even mildly windy days.
Staff was very helpful as always.
No fog juice
I walked into this place not really knowing what I was looking for , I found all kinds of great ideas for the 40th birthday party I was buying for, this is when the staff kicked in one particular lady saw the lost look in my eye and came over, she set me up with balloons explaining transportation and set up once I got home . I will definitely be back again prices are very reasonable especially for a specialty place I was very surprised and pleased with the experience
Today, I spent around 50$ on a banner and balloons and when I got home and unrolled the banner I was very disappointed. There was a huge ink blot on the banner and the print job was very streaky. I’m mostly disappointed that the staff obviously saw these issues with the banner and still thought it was an acceptable product to give to a customer. I would recommend going to another location or even trying another party supply store altogether.
It's amazing there
Stop in here looking for ideas for a birthday party. Staff was very friendly and helpful. Everything you could imagine for any type of party or event is in this store. Amazing!
This store is incredible. The layout is well organized, with literally anything and everything you could possibly imagine needing or wanting for a party. Plates, balloons, decorations, party favours, costumes, they have it all. My only CON would be the price. I purchased 2 number shaped balloons (2+6) for my friend's 26th birthday, and it cost over $40. I can hardly believe that a little piece of plastic and some helium would be valued at that price... Overall good store though!
Staff very helpful.
It's good if you need party stuff obviously but they're sales tags are always so hard to find and they're stil selling halloween items for full price? In November, weird
Great help from staff. Super friendly. Esméralda was incredibly helpful. I apologize if I miss spelt her name. She went above and beyond.
Just ok. Not as much variety as I was expecting
Themes and color coordinated. Very impressed
Great store lots of stuff
The selection is good, though the staff wasn't super helpful. We had a question about products listed on the website that showed as available, but the staff refused to even look at what was on the site, saying that if it wasn't in the specific section then the didn't have it. We immediately found one of the products on an adjacent shelf. Maybe we caught them in a challenging moment, but it wasn't a good experience.
Great Staff
I love Party City. The costume selection is good. The products are reasonable priced. I recently was there to birthday supplies and was pleasantly surprised at the cost of wrapping paper. The one issue I had was not enough staff. That's to be expected a lot if retail stores are looking for staff. Now that they are part of Triangle rewards I definitely will recommend Party City for all you party and Halloween supplies and costumes.
It wasn't terrible and it wasn't great
Clean, spacious with so much variety for any of your party needs. Rating only 4 stars as service at the cash was super slow, there were only 2 employees and they were both working on balloon requests.
I ordered balloons and by the next morning they were deflated. What makes it worse is I confirmed with the clerk before purchase that they would last over night and was told they would be good for a couple days. I will never purchase balloons from party city again. The party decoration products we good, which is the only reason I will shop there again
Had needed items that were ordered through their online site stating "in stock"... 3 days later the order was cancelled because apparently they are not unpacked yet. Worked in retail for a number of years and unclear as to why it's so hard to check an inventory list to locate said products in the boxes.
Dazzled the eyes, the back wall is my favourite
I placed an online order for pickup and the staff were super friendly, helpful and knowledgeable!!
Party stop
They told me i should go as is for Halloween.
Far too expensive
Amazing customer service.
Good service and variety.
Customer service was great
Always has what we need
If I could give this place 0 stars I would. I highly recommend to stay far away from this store. Staff are poorly managed and no one has a clue how long a latex balloon filled with helium lasts for. I bought balloons less than 24 hours ago and the balloons are completely deflated. I was told prior to purchasing the balloons from an employee that they would last 48 hours. I was told over the phone I could get them replaced or refunded with my receipt. When I get there they say I can't do neither because latex balloons now "only last up to 12 hours". The manager Krystin was no help and took her employees word over mine. This location wasted my time, money and ruined my event.
So many things to choose from!!
Huge selections at really good prices
There is an amazing selection of party supplies here. There is really something for any theme that you have in mind. They have a great selection of balloons and candy also.
Great, helped me pick out balloons for an event im having at work. Great customer service.
Very friendly staff, order ahead of time for balloon pickups
Great place for all your birthday party needs with reasonable prices
Clean area. Friendly staff. Prices are comparable to dollar stores...but with better products. They have items for any kind of party....not just birthday. I don't recommend any toy item to children under five except for Bennie babies/boos.
Good service, polite staff
Nice but expensive
Party City had alot to choose from. The Choice of Balloons is Fantastic. I was a bit disappointed that they didn't have a selection for Fortnite as it might be a bit to trendy. They did have LOL an Frozen for my girls. Loved all the displays for the candy choices an individual color decorations. The girl who answered my question was super helpful . Definitely will go there again
Love this location. Great choices. Polite and helpful staff!
I've resided in Brampton for 16 years. This store has been very convenient for innumerable amount of persons, including my family. Also, you will get something all-year round, different themes, candies, etc.
Disappointed to learn a children's balloon I was after was listed online as having 2 available. So, I drove there only no be told by staff that this item left on the "summer returns truck last week." Well then why on earth does the website not reflect the availability? It was a wasted trip.
great for themes party items
Great store. Huge variety. Honor medical mask exemptions.
Having a party no matter what the theme is you will find what you need here.
A great shopping experience
best place to get stuff
Called to cancel a balloon order and was happily greeted by Conor who was very personable and made the process as smooth as butter! 10/10 would call again! (They also have a great selection of party supplies)
Lots of supplies for any occasion or party. Not the cheapest place, but they do have a lot of different themes. A wide variety of balloons as well what day do cost quite a bit. For just regular helium balloons you can go to the dollar store and save quite a bit of money.
I made a balloon order to be filled with helium with a pick up time for 11:30AM and when I arrived none of them were filled. I made an order for 16 regular and 3 large balloons, 1 of the large balloons popped as THEY filled it with helium and I when asked for a refund they refused to offer any kind of compensation, not even for the helium for that one balloon($6). Very disappointing!
Pretty good selection of party supplies and costumes. Store is very clean and organized
Party city is awesome i love there costumes and candy I would recommend party city to people getting ready for Halloween
Love this store!
Never knew balloons were that expensive
The customer service was spectacular. I got exactly what I wanted(last minute too), and then some, hahaha!
Pricey but decent selection. Staff are friendly.
The service here is quite awful to be honest, however the items they have here are a good price.
Poor customer service from the counter staff, less care on what the kid ask though there was no line-up at the counter where the place run for kid needs. Find them seems frustrated and trying just to process the payment. Other than above, the shop has good merchandise and found few good supporting floor staff.
Amazing! Love the cashiers, so polite whenever I come in!
Has everything you could ever need for a party
Very great customer service ????
If you are planning a party go there. Amazing deals
Everything you need is basically here
It has EVERYGHING for a Party + More!❤
Called in advance looking for a special Christmas item and they had it. Really helpful staff, lots of great suggestions from them. Incredibly stocked store.
This store is AMAZING!!! It has everything you need for any occasion. Birthdays, holidays, retirement, gender reveals, weddings, etc etc. Has many different price points too. Some things are a little on the pricy side but there's tons of things that are very affordable. I always go here for any event I have planned. Definitely check it out you won't be disappointed!!!
Awesome selection and reasonable prices.
Most organized and visually pleasing store I've ever been in!
Was in and out. Had what I needed
Amazingly helpful and friendly staff. Thank-you for making my wife's special day memorable.
Can find everything you need for a party!
Awesome store. Great products.
Lots of great costumes to choose from
staff is veri disappointing don't know how to deal with customers
$26.00 to blow air into a balloon that will deflate at the end of the day. They broke one of my big balloons that I had purchased online and didn't even replace it or give me my money back. Sad. Better off going to the dollar store next time.
Terrible as always. Their website said they had 10 of something, in store they had zero. Checked the site hours later... Still said 10. Edit: Store responded to my review by asking me to call. Why? You're always awful. A phone call isn't going to change your website.
Great product variety
Very nice collection with friendly staff.
Staff is nice.
Some Great supplies for any party or holiday! Prize bag/ goody bag supply prices are compairable to the dollar store. You can find Costumes, face paint, beenie boos, pinatas You can also get ballons and candy here
A perfect place for party shopping be it a grad or a baby shower or a simple Halloween costume. Check different locations to get options....
Party city is a great place very helpful and friendly staff members. Keep it up!
Loads of Halloween costumes
Nice place to buy any decoration stuff for your party the quality of stuff found is way too superior as compared to dollar tree But if you dont find anything here which is a possiblity bevause they are usually out or low on stock then do checkout the dollar tee near this location
Super helpful and knowledgeable staff. Decent selection of themed party supplies. Purchased an assortment of candy. A great visit.
Awesome manager named Peter. Helped me out totally with a purchase from the store. Was very kind, helpful and funny in the process. This was a very fun and pleasant shopping experience for me and my fam! Staff was very helpful and friendly as well.. This Party City rocksss! Thanks Peter!
Love the service you get
Friendly and fast
Great selection to choose from
Everything you need to celebrate in one place
I was pleasantly surprised at the fair prices here. Some prices are still a bit high but most are reasonable! EVERYTHING YOU NEED FOR A PARTY IS RIGHT HERE, INCLUDING GOODIE BAGS AND ESPECIALLY THEME ITEMS!!
Good place for your party needs
Good
Really good and the staff was helpful as well.
Awesome place .. now I'm ready for a party
Party city was fantastic. They were friendly and helpful. Social distance was encouraged and politely marked. Fast and easy.
Birthday party decoration, costume. Shopping for Halloween, holidays which needs to be decorated then go to party city.
This place is awesome for last minute shopping for things like; birthday or parties in general, good for Drama teachers too because they have costumes all year long
Good costumes for Halloween and has lots of themed party objects
I will return to this store instead of shopping online.
It is nice
Huge selection, just pretty pricey. I always go over budget (usually $50) but the decor always looks great! The service is very spotty though
A store for EVERY party item you can think of. Friendly staff, decent pricing.
We wanted decorations for our daughter's princess-themed party. They had it all: balloons, plates, candles, and everything else that would make any 3 year old happy. The best part? The price. Very affordable.
Love this place
Wow ... Great selection of Party Stuff!!! Kid and Adult parties...????????
Good selection of items for parties. Lots of costume selections for the kids.
Lots of goodies. Well priced
Excellent
Very helpful and nice
All the party stuff that you could want.
Everything you need for a party.
Rude staff
All party related stuff. A bit pricey though, not sure why when it's made in China products anyways.
love stopping in here.. you never know what you might find. and the prices are good to
Tried to return my 2 year old sons holloween costume because it didn't fit apparently you can't return it because a policy that I was not made aware of the on the 24th when I bought the costume being the last day your allowed to return costumes so they aren't worn and returned which I understand but clearly my son being 2 and holloween still 6 days away and the receipt showing I haven't even had posestion of the costume for 24 hours should show it hasn't been worn and returned. Poor customer service if you ask me will not be returning to party city after my experience.
Relatively less busy location.
If you need party supplies is a hurry, this store usually has what you need. Just expect really high prices and little to no service. I find the aisles cramped and the layout strange.
The service is great but the changing rooms is just a box covered by a curtain
Great Store, low Prices
This place everything you need for party decorations.
HORRIBLE SERVICE---Very very inconsiderate of their customers--- very disorganized with the line ups for helium fill ups. I have supported this store before and nothing has changed-- not helpful or considering of their customers. On September 29th a young lady at around 1030am was at the till helping my friend and I preorder balloons for our other friends birthday that night. We were told the wrong lower price of the balloons we wanted to purchase when calling on the phone and therefore when we approached the till we only had $40 cash so we can prepay to order the balloons we wanted blown up. The balloons rang up to be $40. 65 and I had only spare change of $0.60 in my pocket. She wouldnt let us pay the $40.60, wouldnt let us bring the other $0.05 when we came back to pick up our order and we had no other method of payment therefore we immediately left since that is horrible service and we did not deserve the attitude that the employee was serving us with. We supported another better store, the local Dollar Store where we were treated with exceptional service.
Ordered some balloons for my daughter's birthday. .I didn't notice until we gave then to her after school that the peppa pig balloon she really wanted and I PAID for wasn't in with the rest of them. The balloons started to fall within 3 hrs of bring them home (before she was even home from school)
Lots of cool things for all ages.
Bpught a balloon wasnt enough air in it but all good
Kinda expensive but very friendly and good stuff. I would shop here again.
The managers are very racist, they act like they care but they dont. this is the worse place to work or go to shop for anything, people need to report HR cuz the manager hinself yelled at me and told me to fk off. This is very unacceptable behavior by someone of that age.
This balloon was a HUGE hit!!
A big store for when we needed a wig for my daughter's costume. They even made sure we had the hairnet to make the wig work properly.
Helpful staff. Nice variety of halloween stock.
Very knowledgeable staff, very accommodating, I placed a balloons order for pickup next day, order was ready on time, they even secured them with the weight I provided, good customer service.
Basically any themed party you can think of, you can outfit your house for it here. LOTS of variety! If you're willing to pay a premium that is ;)
A great selection of party fare with reasonable prices and open space. Immense facility. The staff were a little slow and inattentive.
Got everything I needed for several birthday parties with different themes. They also have good candy supplies for piñatas!
Very rude and unprofessional staff. Lady didn't even ask for bag and gave me bunch of stuff in my hands. Not going there again????????
Everything you need for any party.
Had everything we we looking for. Organized isles and great customer service.
We found everything we needed and the staff were both friendly and efficient.
Never visited
Go to store for your party! Good selection. Lacked Moana product as that what my child was after
Clean and quiet a lil low on inventory
Staff helpful. But disappointed that I could not find a good selection of items for an 80's party
They're dealing with Halloween rush really well and both getting a costume that fit and the proceeding exchange was very easy and koodos to the party city team for keeping smiles high!
Great selection.
Everything you'd ever need to throw a fabulous party
Coloring books at Party City $1.50 cheaper then Dollarma $4.00
Wide variety of stuff to choose from
Anything you could possibly need for a party you'll find here. The prices can be a little much for things you'd find cheaper elsewhere but if you're going for a specific colour/theme you'll find it all in one place. Store is very easy to navigate, almost never really have to ask for assistance.
Great place for party supplies conviently located in the Kozlov Mall great staff.
It is. the. Party. Store. In. Canada.
Great stop for all your party needs. Staff were very friendly and helpful. They have a lot of everything party related. Need Pinatas? They have the largest selection I have seen.
Excellent
Great store to get all your party accessories for great prices.
I am Giving a two, due to a halloween costume I was so eager to get! I seen that they had the toddler beast costume, and I personally went there 3 Different times to get one, and they kept saying they couldn’t find it? Totally was not happy. The third time I went back, the one women that was getting the costumes said call tomorrow and we will hold one for you! Okay so I did just that and jokes on me there sold out? I’m not impressed with how unorganized they we’re or the customer service.
75% sale sign in window. Nothing that greatly reduced. Most Christmas product not on sale. Disappointing. Helpful staff!
(Translated) Specializing in toys. Easy access and affordable price. (Original) Especializada em brinquedos. Fácil acesso e preço acessível.
I love the new party city
I get all my party stuff from them .
Variety is great
Great service ????there is something for every occasion
Great place! Great stuff! The people working there were eager to help, but weren't completely aware of what they had or where, but their website and computer did, so it was all good! Must have been new stock, haha.
Great selection! Friendly staff
Ordered holloweeen costume and it was not delivered till November & now they are not willing to take it back. What should I do with costume in November.
I realize the people who work here are probably quite young, but they should learn some proper phone etiquette. I was not impressed with the attitude from the woman who answered the phone. I hope for a better customer service experience in the future.
Within Brampton I'd say this is the better stocked locations. Fairly big, remote and not often overly busy. Staff are friendly and approachable. Whatever you do don't rely on their website when it says they have items at specific locations. It's a total ruse to get you. Always call ahead!!! The website has fooled me multiple times and they need to fix it. You know it's bad if all their employees tell you not to trust their own website. Tsk. Other than that this location has never let me down.
Hot cups are a bargain, 80 for $10
Love ..love ..love.. there is so much for everyone.... I always visit this place when I have to decorate my place for an occasion.. the quality of stuff is amazing too
Great selection and great people to help.
Great selection but pricey
Very helpful staff, friendly. Disappointed I couldn't get anything for Italian theme. But staff made up for it.
expensive but can get all u need for parry
Milton branch looks so empty .. no customers .. not much of items
Huge selection.
Your party destination !! Every possible item for ANY occasion.
Great for Halloween and party decorations.
The people who work here make this place exceptional. Get your balloons, Halloween, and party supplies here!!
Great party store. Very organized and easy to find what you're looking for.
Online ordering is very easy, efficient and fast. Same day pick up is so convenient and the staff were very sweet. Clean, courteous and friendly environment.
Great customer service! Both of the ladies I talked to were very nice and very helpful, and gave me some information about the store/products that I wouldn't have otherwise known. I will definitely shop here again!
Good selection, friendly staff. Started playing music now! Great atmosphere
This place is great! Even if you're not part planning all kinds of cool stuff.
Awesome selection
This place is awesome but seems to have empty shelves half the time in here. Party themes are hit and miss so I'd call before going in. Giving a 4 star rating because I like the staff.
Really awesome place! Really good prices compared with dollarama or those stores with party things! Highly recommended!
Hit and miss depending on what you're after. Some years for Halloween they get awesome stuff for sale..this year no ouija so a bit of a disappointment. But if you want crazy stuff, never hurts looking here. Especially for crazy balloons
Great variety of party supplies from seasonal costumes to decorations. The variety is quite surprising with lots of items in stock for both children and adults. And if you are looking for balloons, they have a huge display wall of them for your perusal.
Every possible popular character selection for themed birthday parties! Amazing selection of helium balloons.
Ordered balloons for my son's wedding,went to pickup on the day and nobody could found it.
I was blown away by the huge selection of everything you would need for parties and arts and crafts.
Clueless & unhelpful staff & management!!! So frustrating!!! Not trained on pricing of their balloon packages & what they include & any process regarding it. Have to look it up in a binder! Just a painful experience, in addition to long & VERY slow lineups with one or two staff at the cash register!! Last large balloon order I got here in March 2018 was missing some balloons & all weren’t blown up to proper size. Plus, my notes on balloon arrangements were not followed. I will not be shopping here again!!!
Too expensive
Didn't even go there for a couple months
Little bit expensive, not so much associates, maybe because its sunday.. But everything is organized..
Well I went in to buy my sick grandson a balloon; didnt have 3 of my first choices. And then I asked for 2 other ones and the clerk blew up a birthday one in error. On top of all this, a bouquet of balloons I was picking up in the morning, was already prepared and one of the Mylar balloon was already deflated! What? I left it with my daughter to deal with, she ordered them and paid for them...disgusting. I need to find another supplier.
Fun
We had some issues with the cash machine not scanning properly, but the staff was friendly and knew how to solve the issue. This location is also huge! Great.
Really bad service. People working there don't know what they're doing. They barely communicate.
Not correct adress.
Great selection
Omg this places is so cool will be back
I was looking for Peppa pig party accessories and was happy with whatever I found here. Helpful staff.
Great for exactly what you would expect. I have gotten things for parties, birthdays, my wedding, Halloween and haven't been disappointed yet.
Plenty of free parking and easy to get to. This store has a huge selection for any type of party!
never enough staff to help people out
I was trying to give this place a half star rating but I cant. two weeks ago i made a balloon order for my daughter's birthday i made 2 balloon sets. I went for pick up today June 10 they lost one of my orders they just ruined my daughter's first birthday. The workers were absolutely careless and there were like 6 of them, not even paying attention. I suggest that you do not come here especially for balloon orders. THANKS ALOT PARTY CITY
Clean lots of ideas for parties My kids are always happy I go all out
I bought and waited there to Inflate my balloon for 40 minutes.
Very cool party store. Lots of items for every event. Steady flow of customers that seem happy. It was enjoyable to stroll through and see. Prices seemed fair, nothing crazy. Staff were friendly and they sell a lot of balloons! Easy parking for free. There really had a huge selection of party items for your needs. I was impressed!
Great experience ????.
Underwhelming kind of a dump.
Pricey not that great of selection
Lots of party supplies
Carmen was knowledgeable and she helped a lot picking out things for my sister’s gender reveal!
(Translated) Yaaaas. (Original) Yaaaas.
Great selection for costumes
I think his name is Bali, but he helped me out a couple of weeks ago big time. He works there often and answers my questions with patience. I really appreciate that. Big thank you to him- employees like that make it easy for customers to come back!
Good for.party needs but pricey
One stop shop.
Expensive.
Very,very nice store ????????
Awesome place for a party organizer!
I went to party city looking for graduation party decorations. I was surprised to find almost and entire isle of them. They have all kinds of balloons, Napkins, table decorations, banners, funny hats and glasses. It was hard to choose what we needed. The staff was super friendly and helpful. I found the store to be very clean and tidy. It's easy to find your was around. They definitely have everything you need for any type of party. I ended up getting a ballon for my son to keep him occupied while I looked for decorations. I will definitely go back and would recommend checking the store out if your pkanny a party. They also have a great website that your can order from.
Good stock. Nice staff
So much fun at Halloween, plus they have anything you could possibly want for anything at any type of event
One stop shop for all party themes stuff!
One stop shop for party stuff. Long line up in checkout as cashier had to leave counter and inflate balloons for customers.
The air-conditioner was broken, staff told me it had been that way awhile, 40+ weather, staff were sweating, chocolates melted...no fans or anything for them. Let them wear shorts if this happens.. unbelievable.
The customer service was so so and the lack of products were a bit too much to handle, as I had very little to choose from when designing a balloon bouquet for my daughter’s birthday.
Store was clean and well stocked....
Has some cool items and a good selection but fairly specialized and I only ever visit when looking for costume/party goods. Staff wasn't the most friendly or helpful.
Ok... so far to drive and not much variety!!
Great for you party needs
Very very unprofessional and rude staff. 1st of all there is no sign near the candies if it is weighed or per candy. When we took the basket to the cashier the supervisor or manager (I know that because she was training someone) rudely asked how many are there I said I dont know I thought they were gonna be weighed and she rudely said I do not have a scale they are ten for a dollar. We suggested that there be a sign close to the candies that say that and again she rudely said it is head offices decisions. There is a dollar store near that and I got ten times better customer service with better price.
Awesome store
Lots of options for every ocassion! A bit pricey though
Love the selection for party supplies! Also the costumes they have in store or online!!!
Friendly enough.
Such a fun place to be in! They have all the party equipment you'll need for kids parties to adult masquerade balls. I picked up a top hat for mine and it was a hit. The staff are also very helpful and friendly.
I won’t shop here ever again . One of the staff members gave me incorrect information on a fairly expensive product . When I got home and used the item and it didn’t work the way I was told it would. I called the store , was put threw to a manager who was extremely rude over the phone . The manager said there’s nothing she can do, didn’t offer money back with a receipt, didn’t offer a discount or to exchange the item, and after all that hung up on me . Terrible customer service !!
A lot of selections for all type of events or parties but you can hardly find the staffs
Its lit get crazy!
Good place for party supplies. Big selection of costumes, accessories, all you need for your party.
Lots to choose from amd friendly staff
Would think they would want your business. Didn't even say hi, or ask if I needed something. Good thing it's not the only place in town with balloons.
Variety of party things here. Good place for planning parties. You get nice ideas here how to make parties entertaining
You can get everything u meed for any party
You can find different festive decorations, from baby shower to baby anniversary all over everything, However, the price could steal your money.
usually thee go to place when planning a party for children and adults alike, very wide variety of items, social distancing in effect, sanitizer available, staff all wear masks and clean carts regularly, aisles are wide enough to maintain safe distance, i really loved the costume section, i was disappointed that the light up princess fairy dress wasnt available at all and there wasnt a good selection for young boy costumes, but found an alternative, thor hammer with black panther mask and my little pony complete costume (items all sold separately) im a single widowed father of twins, shopping for boy and girl twins isnt easy, package deals would have been nice and easier on the wallet, great balloon selection, helium available, all in all, had everything i needed
Good place for any party supplies However...online orders had to be arranged due to lack of stock...arrived late..and never received our credit of 40.00 paid for guaranteed date delivery Called three times..said they were behind processing credits...its been since november 2018 now...still no credit
Good place but it feels like they are short on staff. They were missing variety. I had to drive all the way to heartland party city to get 'Cinderella' theme.
I wish prices were little less
Staff was busy so took awhile to check out
Excellent selection of party items. Friendly service. Decent prices. Everything you'd expect from a party store!
Great customer service. I accidentally chose the wrong shipping option and didn't have the email for the order but they gave me a full refund to buy it again. It was very quick and the customer service was great.
Still the easiest way to shop for an event, but will say their stock is a bit scattered and needs more products.
Has everything you could possibly need to have a party from casual to themed
Went in the other day in need of some very last minute help! The staff in particular Kody, Jasleen and Jay went absolutely above and beyond to help me!
Party City in Brantford.Well most of the staff look miserable.Not sure if they are but thats how they look.I have bought the bundled balloons from this location the last 3 times I needed them.Im not sure whats wrong with their balloons...maybe poor quality however the first time I bought from here one of the specialty balloons lost its air by the time I got home.Second time at least 5 of the 10 lost their helium by about day 3?I was just there again for my daughters birthday party in April.I bought them Saturday night for the following day.ALL BUT 1...lost all their helium.She had no balloons for her party.I wont go back to them again.Ive told them this more then once.Dont waste your money....go somewhere else.
I came in to find something very specific that other stores didn't carry. A lady working there stopped what she was doing, went out of her way to come ask me if I needed any help. She then guided me and helped me make my trip short and easy. Hard to find customer service like this anymore. Highly recommended.
So many varieties of party supplies,good prices for the quality. And Store employees are very helpful.
Found what i was looking for the prices are reasonable as well
Great Stock of products!
You want it.. They have it!!!
The store looked like they were waiting on a shipment. Many things out of stock
Party on......dude
The staffs was very supportive and helped me locate what i was looking for. They have lots of stuffs in stock.
Very hard to find what you want
Good stuff to throw a regular party but if you want something more fancy or trendy for decorations always look up for Micheals store, this place is more average.
Great Party Deco spot. Didn't have friendly kid dino theme but got to see the wide ranges of deco and themes they have.
Everything you need for party supplies
Expensive...... It's average
Always find what I want. Super clean, organized and sweet staff
For the first time it was little difficult to make sense of what is where. But the store had a lot of variety and stock. May be some marking is what I would like to see and if there is any I apologize that I couldn't notice as I was in a rush.
I was very disappointed with the service I recieved. I called this location on Aug 14th asking if they had black foil balloons in stock for numbers 2 and 0. The staff member who took the call said yes, even after confirming with someone. I went into this location yesterday to order the balloons. I asked the girl working at the balloon area if they had the balloons I initially called for and she said no. I asked if she knew when their would be a restock she said not sure. She then told me, I don't have to get black I can get any other colour. At that point I just walked out of the store dropping the purchases I had in my hand. Why would I purchase another color of balloons that don't go with my theme ? I found her response to be very rude and no help to my customer service issue. Never going back to this location!
(Translated) Not bad. (Original) Неплохо.
A great place to get party supplies/accessories.
The staff are kind and the store is set up very Well, but I was disappointed with the cultural costumes they had. Not okay.
The staff was very helpful and agreed to fill balloons I had bought elsewhere. However, if you’re looking to get those clear balloons filled with glitter that are all over Instagram, they will not do it here unfortunately. :(
Prices are decent and the staff helped me even though they were busy. Very large selection.
Amazing selection of balloons and very helpful staff!
Staff are friendly and welcoming, and there is a large selection of supplies for parties of all types. Be prepared for an increase in price compared to dollar stores or big box markets you may visit instead, but you certainly get what you pay for. Give it a shot if you're in need!
spent an hour in the store , couldn't find any of the Christmas Photo booth props that were listed on the website. when asked the group of staff members , they scattered , left me hanging . the staff wouldn't even bother checking the back for the specific item i was looking for . the staff didn't even bother help me with other options . really disappointed
Very helpful staff.
You can't ask for a more fun place to go for your party needs there are endless possibilities in this store from the candy to the baking supplies
Out of costumes..."maybe they will be in on Wednesday". No party in this city.
It was pretty quiet the day I visited the store. Check-out was efficient. Although I'm getting tired of cashiers asking for my email address to be added to the corporate promotional campaigns. As usual, I told them that information was "confidential".
The store is ready for Halloween and Thanksgiving. Great costumer services. You can find a lot of costumes and accessories for Halloween night. Everything party supplies for different occasions. Public washroom ???? available in the store. A lot of balloons???? for any occasion. I love this store is big and well organize ????
It's a great store if you wanted to shop for parties, birthdays, etc. They have a wide selection of balloons as well, but I do not recommend their helium fillings. They put very little helium. So the balloons don't go up and don't last long enough.
Good selection
Always great staff!
Went in looking for a discounted costume for my son. The online inventory showed only one at this location. Wasn't able to find it in store, but an employee searched around the back wharehouse and found it. My son was ecstatic and we really appreciated the help the employee have us. Thanks again!
Lots of choices. Good pricing for the convenience of being able to set a part theme from one store. Ample parking.
Good for costumes not great for candy
Meh... Amazon!
Can get everything that you might need for a party. Everything is organized by color or type.
My friends and I enjoyed the place. Super fun to find party things in this place. Thanks very much!
Great store. Found what I needed. They have absolutely anything and everything for EVERY special occasion you can think of. It's amazing.
More than just costumes.
Lots of selections, nice staff, great store altogether.
Great place for all things festive
The staff is always helpful in finding what I'm looking for
I was very pleased with my purchase. The staff was helpful, courteous, and patient with me being indecisive about which balloon I wanted. There was so many choices. I will be returning. edit: Photo shows balloons after FOUR weeks! They last quite a long time.
Wide selection of party supplies. Staff is friendly.
The aisle are well arranged for easy access to goods. And good customer service
Great selection of party stuff and grad stuff and some costume theme stuffe for parties staff is very friendly. Very helpful staff.
Great variety of items at reasonable prices
Great place to get party supplies!
Went for Halloween stuff. It was spread out all over the place and very light. Disappointing. Been here in the past and it was awesome.
They have almost everything you need. The staff is always beyond helpful.
If you need it, party city has got it! Costumes, table decorations, Candy, balloons, birthday parties, thanks giving etc
A lot of variety
Dissapointed!! I ballon bouquet for $20.00 yesterday afternoon and today all the ballons are deflated. It is the 1st time that I felt I didn't received a good service.
Party city always a fun place for balloons and anything party related.
U get lovely stuff but found over priced
Definitely 1 stop shop for ALL ur party needs !
Very very beautiful, all you need for events and celebrations can be found here
Been here many times and the staff are have been consistently rude and unhelpful. Party supplies are OK, but slightly pricey. Not really any other options in Brantford which is really unfortunate.
The folks there are very friendly and helpful. You should be able to find any related party item for almost all occasions.
Has great party supplies and smaller Nik naks for kids give aways. Usually fully stocked with what ever your looking for and if they don't have it at dollarama, you can usually find what your looking for here. Different themed items for different events. Pricing on balloons and helium is a bit excessive but if you're looking for that specialty item, you will usually find it here.
I love party city and did you know you can order balloons for specific days!
Nice costumes. Expect to pay $60+
Lots of fun stuff but expensive
Great selection.
Awesome Halloween costumes
They carry absolutely everything possibly you need to have a great parry.. Very well stocked too..
Super fun. Everything you could possibly want for a party. Plus they sell silly hats.
As the name suggest, one stop shop for all kind of parties! Balloon packages are quite impressive.
Love Halloween decorations
Lots of inventory for every occasion!
Went in with my daughter to get a Halloween costume. After getting the number of desired costume, we had to wait in line at the cashier to find out it was sold out. The cashier rolled his eyes at me when he found out he had to go look to see if we have it. On our third attempt through this process, we were told the debit machines were down. I don't think I'll go back there.
Prices are high, but generally good party supplies and supplements. Their staff are friendly, but sometimes try to mislead customers to the benefit of Party City. The place has enough food and decorations for any party, whether big or small. Overall mediocre place. I would recommend coming here if you need party supplies.
Good staff awesom
Well organized and clean. Lots of stuff and feels like an expensive dollar store. The curb at the entrance is not wheel chair accessible.
It is a must visit place if you are hosting an party. They have all what you want related to party. Also the staff is courteous and knows exactly which aisle you will find what you are looking for.
I love going here I feel like a kid
Looked around the store, bought some stuff, got help from the staff, good day for sure!
Visit on Sunday, June 23, 2019, with several visits before. Great selection and reasonable prices for pretty much everything one may need to entertain or for a party including themed parties. Good selection of costumes as well as candy, etc. for party favour bags.
Quinten was really the only person who was willing to help us today when we were buying a ridiculous amount of balloons. When we asked someone for help before Quinten, they were unwilling to assist and just pointed down an aisle. When we finally got some help, decisions were made and walked out as happy customers. Too bad other staff members aren't as enthusiastic. Recognition was deserved for Quinten.
Awsome store for parties
A big thank you to Matthew and Connor! We needed some last minute party theme supplies and they were both so helpful! Thanks guys!!!
This store has been my go-to for kids’ birthday party supplies since it opened in south surrey. I went in today to get balloon numbers for somebody’s 50th birthday party. As it happened, they ran out of the number 5, and sent me over to superstore to buy it off the shelf and then returned for helium inflation. Well, the two balloons inflated fine but the 5 escaped and hit the ceiling grate and popped! The girl who was helping me immediately got the manager to offer some options including picking another birthday themed Mylar balloon. I wasn’t terribly picky about getting another 5 and picked a double headed balloon with “50” which was more expensive than the one that I brought. Great customer service!
Great service, got what I wanted.
Walk lots fresh Air
Loved this place
Love the big ballons
Great gift ideas
Excellent selection of party items. You can plan and decorate for any event. My one stop party shop. Would give 5 stars if they had more than one register open on a busy Saturday.
Got the costumes we wanted no hassle no crowd
Love this place.
Super friendly staff!!! :)
Very helpful staff
Great selection, anything you'd need for a party but it is pretty pricey
Food is not bad
Had to get fancy balloons for my Crone Party and this is where to go for whatever you're wanting !
Great selection
EVERYTHING you need to bring your Party to Life!
Great selection. Only 1 staff working so a bit of a wait.
Found exactly what my daughter wanted for her Halloween costume.
Everything you need for a party!!
Good selection, crappy staff attitudes, if you dont like doing your job find a new one...
Horrible service. 26$ for 6 small balloons: dollar store is 3$.
Love the selection, I shop for things on clearance as I do find some items quite pricey but you can find some great bargains.
Jessica and Bree are amazing! At the last minute today I called up to the ladies at Party City needing 14 Balloons filled for my daughter's Birthday! They were so helpful. They directed me to the website and informed me of the steps needed to expedite the order. Within less than an hour they had filled my order and sent me notification that it was ready. What fantastic service. These ladies helped make my daughters birthday wonderful. Thanks Party City for the excellent service!
Expensive but birthday stuff packed.
We were looking for Mexican themed party decorations and did find some. We visited this store at the end of Halloween and the beginning of the Christmas Season, so the store was in disarray. Still like this Grandview Central Party City location.
Busy and no staff. Long wait
One of the best Party Cities I have ever seen! Holy Halloween batman! You guys kicked Halloween Alleys a$$!
Great place everything under 1 roof available for any amazing party????
Great place to get everything you need for your kid's birthday party.
Amazing place for all your partying needs. Friendly people. A little understaffed though.
Great staff always helpful
Need to have more cashiers
Didn't have what we needed.
All sorts of party supplies, costumes and trinkets
see Shayla she works there! ????
Best Place in Belleville to shop for you're party supplies.
The place to go for all your party needs. Well stocked with many party ideas
Love it! They always have exactly what I need for the parties I need to plan for. Always been blown away!! And the friendliest service!!!
Very unprofessional staff. Drinking Starbucks behind balloon counter. I waited 10 minutes at balloon desk to be told to go to cash first to order. 3 people standing back there not really paying attention to the customers right in front of them. One cashier was chatting up friends for over 5 minutes about college courses while there was was growing line
The manager does not care, they had only one person working there with and the manager act like nobody was there...very disappointed
Great Customer service...Balloons always ready and waiting as ordered and Foil numbers they last up to a week...Love it????
Great for costumes!
Lots of great party supplies
Good
Is a nice place to find everything for your party all themes are there.sometime the line to pay is slow
A lot of Halloween costumes, like a lot.
Very expensive you can find cheaper someother shop's. Bad customer treating.
If you're having a party, this is the place to go.
Party City is a well worth store for getting those fancy party accessories
Massive store with everything you need. A little pricy with some items but reasonable for most items. Super friendly and helpful manager, and plenty of parking spots. Great location if it’s close by.
Love
Party city is the best!! The prices are somewhat high but the variety is awesome. It's not just a place for kids parties but adults too!
Good place for all party and event decor
This is the place #1 to the Halloween season.
Very clean and organized store. Employees were very helpful and polite.
We got stuff for a 5 year old birthday party
Great place, friendly and helpful staff.
Everything you want is here ..and they gave us a great service ????????
Excellent place to get special dates party stuff They are excellent
Great
Good store and staff were great keeping things in order with costume madness
Great experience and it being closer to halloween literally they still had a variety of costumes.
They have party necessities for any party idea you can think of...some decorations are overpriced for the quality in my opinion though
I constantly end up at the dollar store because they don't have what I need (even after checking stock online prior to). That's always disappointing, but not bad for throwing something together.
Love all the different costumes and party accessories. Little expensive but I keep going back!!
Best party supply store in saskatoon
Great service great selection if you go early
Nice store.... sometimes a bit of line up at the checkout but otherwise nice staff
Has literally everything you need to plan a party for any occasion. And its priced pretty well.
So much great stuff. Staff wasn't overly friendly but store was clean and prices were great.
Worst Customer Service ever!!
Talk about Party ideas.... I find myself drawn to Party City every time I want to throw a party. Fantastic prices. Often cheaper then other Party supply store...
So much fun just to walk through j get sucked into buying a lot...but candies and twenty toys aren't expensive they k ow what all kids live..and have a lot of supplies ie)Spider-Man stuff or hello kitty...sooo many awesome characters
Helpful service, good selection & plenty of clearance items!
Love this store
Great place, lots of selection to choose from, and friendly staff
Bought a balloon bouquet and had them filled with helium and they didn't even last 48 hours. This is the second time this happened to me from this location. Ruined my daughters party!
I waited today for 15 minutes in front of where you get balloons (they do not have a sign saying wait in the line for balloons) employees were checking the customers out through cash and no one told me, I had to ask. Then I waited in the line after being there before everyone waiting, I cashed out and waited for my balloons. 5 balloons, the girl filled 2 and then went over to cash and started cashing people out. One at a time? Be fair? If you have a customer serve that customer first then the next customer. I ended up being there almost half an hour waiting for 5 balloons....
Big store very clean, nice cashiers.
Prices are really high
Everything you ever need for any party
The balloons are always fantastic and last a really long time. Super friendly staff that are always eager to help out.
Tremendous selection. The staff are very helpful especially with the helium balloons. The helium balloon service is comparable to other dollar / buck or two stores, that also offer the service.
Not surprisingly extremely busy for upcoming Halloween rush but staff very efficient and friendly.
Would have been a 5???? if they had of had the balloon I was looking for....
Fantastic assortment and quality. I'd rather do a one stop here and get everything I need for a party then try and three different dollar stores. The color sorted supplies make my ocd heart flutter.
Needed a few specific items for a special occasion. Was able to find them with the help of an associate
Great selection and very friendly, helpful staff.
If you need it they'll have it.
Great selection.
excellent staff and good priced products! best bang for your buck. lots of options
Staff was supper friendly but just really disappointed that the helium balloons we lost their floating ability after a day! I thought mt baby can still enjoy it after a few days!
Busy.. But still very helpful
Clearly organized, good service, nice staffs, clean place.
This place legit has everything for a party lol and it's not super expensive either.
This lace has everything, nice people working there. Good social distancing protocols
awesome service above and beyond for helping out the community!
Tons of costumes up and at it
Good store but it gets expensive quickly
I come to the city all the way for Party City to find out their out of helium????
They have everything related to decorations. But a bit expensive.
The staff worked really hard to make sure I had all the Pokémon items I needed for my sons party. The really care it seems, I’ll keep going back!
Clean store with staff usually around to ask questions. Standard service you would expect from a big box store. Had a couple times with brand new cashier or another one taking a phone call over the line up in front of her. Just a couple training opportunities. Get good service during their Halloween time with more staff being in there. Usually have what I am looking for in stock, prices are a little on the high side.
Clean. Lots of stuff. We'll organized. Owned by Canadian Tire, as I just found out.
Excellent
Good selection of party supplies
We have shopped here a few times for party favors. They have a lot of party related things like loot bag items, decorations and 100s of types of balloons. It isn't the cheapest place to go but when your kid is obsessed with the idea of a pokemon party and you can't find what you want at the dollar store this might be the place that will have it in Brantford.
Go to Absolute Dollar store for better price and way better service for the same thing.
Great staff. Great variety of party decor.
Poor Quality Product and Poor Quality Service... I had to jump through some hoops with customer service all to have my costume that dismantled by the end of the night... I normally try to get creative and use supplies from home to make a costume but I stopped into Party City a few days before Halloween and saw that they had a good selection for a decent price (I paid $39.99 for my outfit which was a Mad Scientist). Of course, you are not able to try the item on while in the store so I referred to the sizing chart they had, a Small was indicated to be a 4-6. I drove home which is over an hour away and tried it on immediately - unfortunately, it was too snug. I called them right away to ask that they reserve a size up for me because the person that helped me while I was there did make a comment about them being low in stock. It was too late for me to drive back out as they would have been closed but I assured the staff member that I would be back first thing the next morning. I was told that they do not do overnight holds or holds over the phone but that if I called tomorrow morning to request a hold that someone would do it. I asked how this makes sense since it would still be a hold request via phone and I expressed my concern with this process because it would be a different group of staff to open the following day. With no real assurance that this plan would work, our call was disconnected and I planned to call first thing the next morning with the hope that they would place it on hold. I called and they said that would put it aside for me for 2 HOURS and that if I did not show up by then they would need to put it back. I understand that it is close to Halloween and they want to ensure their product is off the shelves but all of the uncertainty and way they went about this just really added to the stress of simply wanting to exchange an item that I paid for and could not use despite following the sizing chart instructions. Thankfully, I was fortunate enough to be able to get to the store within those 2 hours they were willing to reserve the item for me. I wore the outfit during a small get together with friends Saturday night and after paying $40 for the outfit (thinking it would be a great costume for several other family members and other parties in years to come), all the threading came out in the back. My mom had already had to resew it before the party and the thread just continued to pull all night long leaving part of my back exposed.
Friendly staff and fast service
Very expensive and website is in USD.
A bit pricey but an excellent selection of party supplies for any occasion.
They have a lot of selection but prices are high, and there was barely any customer service.
Huge selection
The parking lot floods alot
Great staff, great selection of costumes, accessories, and supplies!!
Absolutely love this store!! Staff are amazing, and the selection is great!
This store has great selection and good prices. There are items for almost every theme party you can imagine from Hawaiian luaus to hockey parties.
Not very good location. I found that they have less favor gifts then other stores.
Store was empty and the staff was not friendly at all. Staff was very unhelpful when asked for help. They all seemed like they couldn’t be bothered to help or answer your questions. Seen a couple other people get frustrated as well.
wow so much for any tipe of party
Good
We loved this place. Your one stop place for party items.
Tons of items I was looking for but pretty expensive
They have the cutest things and u can have anything to go with your theme.
Very good place for party favours and balloons. Staff is very helpful and understanding. I was in a pinch and they really helped me out. Great Job!
Just had a great experience with ordering from Party City! Crystal (sp?) was great to interact with as she guided me through ordering online to find the products I needed. She was patient and courteous!
Great staff, but could improve their selection. The Newmarket location has more options it seems...
Great place
Very nice store
Staff were very helpful.
I am a regular visitor of this store. Love the employees and the store itself. However when i came in for the halloween 50% discount and as well to get my son some balloons for his birthday i saw a new worker (her name was Rebeca?) she was on her phone the whole time, and have not moved an inch from her position for the entire time of my visit. I was waiting for my balloon order to finish, so i was walking around the store and looking at items for 30-45 minutes. This behaviour is absolutely not acceptable. I am surprised no one mentioned it to the manager yet. Everyone else were keeping themselves busy one way or another. I usually do not make reviews, but i felt that this needed to be brought into manager’s and the store’s attention one way or another. They need to talk to her about this type of behaviour, and possibly find someone else to fill her position.
They always have the right things I'm looking for when I have a party
Helpful
Went in July 18, 2019 to try and get some supplies for an engagement party. Only 2 workers in the store, 1 woman, 1 man. The woman was blowing up balloons when I asked for help. She directed me to aisle 8. I went there and could find nothing really, a couple of things that could be twigged but that's all. Came back and woman at cash and man blowing up balloons. Waited for him to finish, asked for help, he directed me to aisle 8. Said I was already there, he said check again. Came back, woman gone, man at cash. Waited at counter. Man came back up and told me that I needed to look harder. I wanted balloons at counter for $2, he directed me back to aisle 8. I came back with balloons, he was helping someone else. While she was trying to figure out a selection, he informed that the balloons chosen were $2.25 + cost of balloons. I then tried to get his attention to help me with the $2.00 balloons but he went back to other person. Blowing up balloons so she could see the color. She was looking again, tried to get his attention, he was gone again. In desperation I asked the woman who was shopping for help. He came back, she informed him I needed help, he said I had to go to cash. She decided to go to dollar store and then come back. I was last person in store, he HAD to help me. He said I had to go to cash first. I said I needed stuff behind the counter, he said cash first. I went to cash, he asked "Is this all?". Incredibly, I said no, I need stuff from behind the counter. Back we go, and he informed after 45 minutes of trying to get a little help in this store that they were out of those balloons. Unreal!!! I will NEVER step foot in that store again, and I will ask everyone I know not to either. Unreal!
Nice location, clean, quite of a big store
Great place to buy balloons and other party related items.
Great place for all your party needs
They turn of the lights in the store at 7:45 pm even though they close at 8 pm. You can hardly see things properly. That is not the way to kick people out, they can make announcements and or turn the light of 5 minutes before. Just overall was a bad experience. didn’t feel customer centric place. Felt really rushed I only had few items to pick. Waste of a trip. Will order online!
Waited and waited and waited for someone working cash to appear. When another customer found someone it took no lie 20 minutes to blow up 8 small latex balloons.
So much to choose from. But a little bit expensive!
You can get stuff here for any kind of parties
Nice place.
Huge selection of party supplies for all kinds of events and celebrations.
Great place
Always have what l am looking for. A little pricey but sometimes worth it.
Many edible party items like Pez for sale too! It's not all face paints and streamers and masks and balloons and etc......
They have all the stuff that's hard to find. And good pricing.
Great story to look for party supplies for specific colours!
Went across the city for helium filled balloons. Only to find out after gathering all my stuff that they are out of helium. No associate approached me. It would have been helpful to have seen the notice of no helium beforehand but the notices were all at the till. Won't go back
Good prices good people
Great service and nice ppl
Everything you need for all types of parties
An amazing options and very nice workers.
Great selection and for the quality good prices as well.
Clean store, lots of stock
Good service and well organized
Huge store. Large selection. Very clean and very organized.
Love this store. Great selection and Jay was very helpful. I have a daughter with special needs and he was very kind and patient with her. Thanks Jay!
It was ok. I thought they'd have more stock.
If I could give this rating no stars I would. First off they don’t know how to answer their phone. And when they do they rush you off the phone before giving you codes for ordering balloons and don’t even explain how to use the code. They were VERY rude, and need to work on their communication skills with the public! Very disappointed with my first experience at this location, will not be returning!
Amazing service on the ball for what I needed store is clean and organized well
Loved it! It literally is a party shop with excellent prices.
Found the entire staff to be very unhelpful & they all had a need to tell me that they were closing in 10 minutes! Put my items back & left!!
Great selection available. Some things are expensive than buying from Dollarma or other stores but they got good quality. I would recommend this place.
Noisy mess
Bought 100 dollars worth of balloons and they started popping in the parking lot went to dollar store for more
Cheapest and the best
Very friendly staff, clean and has everything you could need for any type of party you're having.
Very quick curb side pickup
Decent pricing and an outstanding amount of product. Staff are friendly and helpful.
Party City has everything for your party needs.
Great place to get your party needs
Awesome store, so many things everywhere to cover whatever you need. Friendly and helpful staff to point you in the right spot.
Great Service
Beautiful park.
What a great selection and there is always something here for all ages! I was able to get some adorable stocking stuffers for the kids and enjoy looking at some of the other items they have on display!
My go to stop for most events. I planned my birthday around a Red and Gold theme and they even had gold hot plates to match. I also planned a black, gold, and red event and went here for the cutlery and plates. Staff is helpful and friendly.
Love going here for party stuff. Yes you'll pay a little more than sourcing every little thing from multiple places, but the amount of time I saved by having everything all in one place was easily worth it. Not only that, they had suggestions for things that I didn't even consider. Extremely helpful and friendly staff. I will absolutely be back.
Great store but the website needs improvement.
Not much variety and a little on the pricy side
Great place for all things related to party and costumes, the service was great the selection was still pretty good even though it was only 2 days before Halloween it was a good shopping experience
Purchased balloons yesterday for my son's bday party today (as he loves balloons). They were deflated in less than a day. What a shame and heartbreak for my boy. Will not be returning to store.
Friendly staff but expensive.
Check it out amazing amount of party supplies
Best place to get everything I need for a party!!
I order 2 bunches of 5 balloons each for my daughter backyard wedding reception. Asked the sales representative to make sure that it was 2 bunches and it should be tied white ribbon. Which she agreed. When my husband went to pick it up before the reception he was given 1 bunch with purple and pink ribbon. When I called to ask why since I paid for 2 bunches with the weights. I was told sorry they did not have any white ribbon and there was no indication on the slip that it should have been 2 bunches. The customer service person was so rude. Saying there was nothing she could do. would never go there again.
Wow, they have everything you could ever want for a party
I LOVE this place, and the worker was so helpful!
Has everything you need for your party!
Party store that doesn't have some really seemingly obvious items. Had to go to the Dollar store instead. They carry a lot of licensed themed birthday party stuff though for young kids and helium balloons cards etc. Staff is helpful as well and the store is really neat and tidy Pricing isn't the greatest though. Seems a bit high
I like their selection of parties supplies for all kinds of themes. What I appreciate more is their customer service. Their staff is always friendly and helpful, and they really value their customers based on my recent experiences. I purchased a helium ballon bouquet for a kids birthday party. Due to some human errors, 2 out of the 5 balloons flew out before the party started and cannot be recovered. I took a picture and went back to the store after the event, thinking maybe I will get some partial store credit. The management told me that they are really sorry about the accident, and they refunded me the entire amount for the bouquet. This shows that they really care about their customers. I will definitely go back again!
Very nice and helpful staff
Went to buy supplies for son's birthday party on a Sunday. Went through the mall entrance, expecting the store to open at 11am. The gate to the store was still closed, but we could see shoppers already inside. Two store employees saw us waiting to enter by the gate, but blatantly ignore us. My husband finally politely asked if they were going to open the gate and one employee stormed over to us and in a very rude tone said the mall does not open until 12 and they will not open the gate until then, but we can walk around to the front of the store to come in. Put off, we started to walk around and noticed several other stores in the mall had their gates opened and were ready for business, including shops that have doors to the outside entrance, like Hock Shop and Doogans. Needless to say, after experiencing the rude employee and seeing other stores in the mall "opened before 12" we took our business elsewhere and will not be returning.
Horrible service they dont help the costumers!
The staff was very helpful.
Has pretty much anything you need for a party. A bit pricy on some things but great variety when it comes to little party favors.
No friendly staff. Was waiting in the line for almost 2 minutes while two cashiers were chatting with each other and no-one was served. We just walked to the counter for cash out. Not going back.
Went to pick up Halloween costumes and accessories! Staff was so helpful and we found everything we needed! Definitely recommend for Halloween and all party needs!
Love the variety
They have so many options to choose from..
Something for every occasion. Friendly service.
The guy behind the till was sooo nice!!
Has EVERYTHING I need
None
Staff was incredibly helpful
Balloons were expensive, especially since we were just buying them for a few kids. It was a truly cheaper to buy 100 balloons somewhere else and rent the helium tank and fill them up ourselves.
Staff is very helpful, polite and kind.store is very clean,tidy.feels safe.amazing variety of party supplies.
The quality of these helium balloons are horrible. These balloons were picked up last night at 5:30pm and kept inside over night. Today more than half are on the floor now and deflated.
Great ideas
Every time I go to these stores they are not staffed properly. It is obvious that management has made a choice to control labor cost over customer service.
I ordered 3 bouquets of balloons. They were unorganized during pick up and was not the way I had asked to set up. Than the strings were all intertwined so the bouquets didn’t look evened out. So disappointing I had ordered in advance and I spent $60 on nonsense. Dollar store organizes them better .
You can find everything to host a party especially for Kids. However, related to pandemic, there was no crowd control or social distancing, as a matter of public safety!
Cool
Slow staff
Needed anniversary decoration and was told all anniversary stock is removed to make room for Halloween stuff. Like Halloween coming up means nobody has an anniversary? More annoying was their website showed they had what I was looking for so I drove out of my way to go there and then they had none of the items I wanted. Would be nice if they updated their website more often with correct store inventory.
Cashier totally on the ball...good personality
Got everything I needed last minute and more for a great price. Great store
Family thru me a reveal Party n the reveal ballon was kool n service was perfect an friendly. (it's a BOY)
Lovely store. Too expensive.
Great stock
Bought balloons last night, brought them out this morning for my sons birthday and the biggest most expensive lost half it’s helium. Staff doesn’t know how to place balloons or goos ribbon length. Second balloon disappointment.
Pricey but has all your party needs
Neat and tidy can't find it here can't find it anywhere
They don’t follow the store policy and do not respect price match guarantee.
I've picked up some amazing things for parties here at great prices too
Good store to get some last minute party ideas
Wouldnt have bought there, but the party is saturday...
I've been twice at this location and entire Staff is highly depressed and has absolutely no motive to serve or assist. Balloon selection is decent but for the price you will end up paying, you are better off ordering from Amazon and have them assist with Helium. I would only go here if it's a must at a short notice.
Great place for party gear, the staff could smile more though
great
Great shop to buy party stuff in town.
this place has it all! one stop and convenient shopping for party supplies.
Dark & overpriced. waited forever for our balloons and then they all deflated when we got home!!! Never going back!!
They have different prices on the rack from when you get to the counter bought a few things and nothing was what it showed ones at the counter
Friendly staff
To meet all your party needs. The staff are helpful and their experience reflects in their recommendations.
Nobody asked me if I needed help but I found everything but one thing by myself lol
Under staffed, disorganized and mislabelled. Nobody there to help you. Once you manage to get to the counter, girls are very nice to help you with business, they are very busy at the counter already!!! Management needs to hire more people. Its a busy location!!! Five stars for the people working there. YIKES for the owner/management!!!
Fast and friendly service
They don't carry any peanuts related items or charlie brown characters. It's all just your standard paw patrol, Spiderman,trolls etc.. I find a lot of items are overpriced and you could get some of the same party items from various dollarstores
Great customer service
Prices are pretty high, but they have a large selection of stuff and very friendly staff :)
Your party starts here
What a great place... they went above and beyond helping me put together a gender reveal party. Wonderful staff!! Thank you.
Order was right out
More expensive than a dollar store but offers a much better variety of you are looking for a specific theme.
I get it that Halloween stuff is expensive, that is fine and that is why I was willing to spend $85 on costumes for my daughter. But it is definitely not fine when you sell the worst quality Halloween merchandise I have ever seen at premium prices. At least have some decency to source some good quality products and people will pay good price on them. Pic 1: most of the “gems” fell off on day two after purchasing. Pic 2: the fluffy ball falls off on day 7. And it is one week till Halloween.
Great place for party supplies, variety of almost every theme. Halloween Costumes are plentiful and most of the time you can find the balloons you are looking for. Prices appear a little steep for the balloons.this store imparticular is always clean. Staff are helpful.
Lot of choices for party n Halloween..
They used to have a great selection and fantastic options for costumes I've been here twice in the last little while to find asiles empty and no sign that it will be changing. I'm not sure if this has something to do with Canadian Tire buying them out but it's disappointing to say the least.
Place is huge
They have a big variety of costumes, party supplies and balloons! The staff was really nice and helpful :)
Found all that i needed and more. Great store
Carmen was knowledgeable and helpful
Terrible customer service. Put on hold for over 10 minutes, then was hung up on by staff. Called back 3 times before I was able to get through, staff was rude and not helpful at all.
My girlfriend goes here to much lol
It was lined up into the isles but only took 6 minutes to get through to the tills. They were well prepared for the busy Halloween season, and the cashiers were very friendly even though it was so busy.
Everything you could possibly need for party/entertaining
Staff chatting in corner while I waited for some customer service.
Loved that my balloon order was right and ready waiting for me to pick up for our baby shower.
Was disappointed Their stock seemed very limited I couldn't find anything I wanted for my daughter's baby shower.
Had what I needed for Halloween costumes.
Always fun but I can never find what I need.
Ordered balloons for a work party. Order was ready on time, and as requested. Service was a bit slow otherwise staff were helpful and friendly.
Awesome place
Meh. There were some cool decorations but they cost an arm and a leg. Great costumes for Halloween. The we site said there were a certain number of he item I went for in Stock but it was on accurate. Sections of the store looked like they were being stocked and it was off putting.
Wow..what an amazing store
Has what u need for parties.
Great balloons!
A great variety of party items at a very reasonable prices. I would highly recommend if you have themed party coming.
Placed an order online on February 3rd, got the message that there was an issue loading the order confirmation page but that I'd recieved an email with the conformation number. I still had nothing the next day so I called the store and was told if an order was placed I'd have received an email. A few days later my credit card was charged so I called the store again because I still had no confirmation (also checked spam/junk) and was told they have no order matching my description and to dispute it with my card company. ???? Today I received a rude voicemail stating my order has been waiting for several days for pickup. So I called them back and I was transferred to three people when I called to figure out what the voicemail was about, and no one seemed to know. Then suddenly they found the order. told them to cancel the order, so we shall see if I'm actually refunded. If there was an issue with the website- that would be out of their control and I could be understanding, but every staff member I spoke with seemed to have no idea how to do their job and that alone will prevent me from shopping here again.
I'm
Clean and bright store. Well stocked and surprisingly tidy and well managed. Halloween is a very busy time and costumes are their hot commodity during October. Go early in the Halloween season so as to ensure your item/size is available.
Met brooke at this party city location! Super good ! friendly with customers and super fast! although it was a huge line up she handled cash counter along with gettig balloons ready for me ! Loved her energy abd dedication ! Brooke should promotion and raise ! keep it up !
Great staff.. great service.. everything available at reasonable price.. they should do something for demo about their items
Great place to shop!
Lots of great selection of party supplies.
Store was clean. Had a great selection of product. Staff was friendly.
Nice variety and found everything I saw online. Clean and organized. The gap is in the lack of personnel. It takes some walking to find what you need and having some guidance from an employee helps but there is no one to ask other than the busy person at the cash register.
my go to place for all my party needs..you can almost find everything in this store..
So much to choose from. You could spend hours in here trying to make up your mind
Lots of variety, many options and decent prices.
New locations in Milton good place for party supplies
They have a great selection but the helium balloons were sinking to the floor in under 16 hours.
Lots to choose from! Great store!
It's a party store. Good variety.
Ignorant
I LOVE party city store .. but honestly MILTON location has the WORST and I mean THE WORST customer service ever or should I say NO customer service at all .. and when u finally find someone to help you they are sooooo freaking rude !!! Never going to MILTON location again!!!
Great customer service.
Finally party city in milton ... which is convinient ! Friendly staff . Jennifer , the manager is helpful .
great selection of party supplies at an affordable price. thanks ewelina for your wonderful help and patience with helping me with my purchases. definitely will be returning.
Great selection and helpful staff.
Very clean store great products however. Was very unsatisfyed with employees asked some questions and got nothing but attitude eyerolls and one lady I asked the same question not once but two times before she took her phone out of her face to answer me yes that’s correct on her cellular device While “ WORKING “. And when I asked to speak to a manager I was taken to a gentleman at the front who was nothing but disrespectful full of attitude and as i stated before full of eye rolls I didn’t bother continuing my conversation I exited the store. so my overall experience wasn’t great the store it’s self was great product amazing employees were just arrogant rude and very unhelpful
That’s a house
Your go to place for party planning
It's got tons of selection for party decor, props, and supplies. The prices are deceptively high though.
Friendly staff!
Great shopping experience
Great for those odd hard-to-find items
They didnt have anything for what I wanted
I love this party city I always shop here. Store is always clean and organized staff is friendly and kind.
Great store but always very slow service.
The selection is great! The only that prevented a 5-stars is that the customer service could be a little friendlier.
This has it all
They are more expensive than they post and when I asked for help the guy pointed and I didn't find anything I was looking for.
Pretty much has anything you need. Some things you can find at the dollar store for cheaper.. but the party store has more variety and more colors. Good decor for most occasions!
Great selection!!
A variety of cheap party products for extravagant prices. Staff is nice, not overly helpful though.
Tho expensive... you get every party item
The girls on the floor were amazing but the two ladies working cash were not nice at all.
Pro? You get everything. Con? You'll have to sell a kidney...
amazing place! even I felt like a kid here.
Great store, lots of variety, bought a santa suit for my 17 year old son , he loved it, well made suit!!!!!
Rude staff and complicated ordering process for balloons
Great for party decorations! Got my little girl's first birthday stuff here
Great staff and service
I love shopping here for costumes and party supplies. Tons of selections.
Great selection for every occasion. Very helpful friendly staff
Won't go back. There checkout is set up so stupid it's laughable.
I bought an inflatable t- rex for Halloween and the fan is loose so it won't inflate. Terrible waste of money.
Ok. Service good, onion rings good...I had a hot dog...bun was rubber - couldn't eat it, milkshake was ok....but Broadway Cafe is waaaaay better!
No helium for balloons ☹
Helpful friendly staff
Staff are very helpful and they bring your order to you.
Awesome selection of stuff for any kind of party!!
Literally has friggen everything!
It's a party, but also a city.
Great place for planning parties, especially for small children
They are friendly efficient and on time
Lots of stuff in it just not what I was looking for
Amazing selection and good prices
We found stuff we never thought we'd fined!!! But no seemed happy to be at work. Maybe it was just a bad day....
Food
Perfect staff during these trying times!
First time visiting and wow! We had fun! Wish this place was around when our children were small
Paying customer, that they refused to let use the washroom today. Classic Covid excuse. Come on party city!
I bought a helium tank for balloons. Box said 16-24 hours for latex balloons. We specifically bought specialty helium balloons for our birthday and it was the last thing we did before we went to bed (1 am). We woke up early this morning and all the balloons were on the floor, they didnt even last 7 hours. When we called Party City, they gave us the run around and gave a bunch of excuses. It was clear they were not going to help us or refund us in any way. We will be contacting head office over the poor customer service as well.
Horrible customer service - went looking for items listed as in stock. Store had no customers, we were told that the items were in the back and a ladder would be required to retrieve them and this was not possible!
Such a large store, so did some wondering. I called in for a costume that was limited in stock and they were great about finding it and putting it aside for me.
Clean, organized, friendly, and affordable.
Everything you need.
Got Helium balloons the night before i needed them. Went to setup in the morning and they weren't floating anymore... such a waste of $$ and huge fail..
Staff person was very helpful and friendly. They had everything I needed for my wife's birthday party. Not the cheapest place but convenient with everything under one roof.
Great store for party stuff...lots of balloons all sizes...costumes...holiday decor.
Terrible customer service and no professionalism! Contacted the manager to complain and the excuse was a new employee! Why the hell let untrained employees deal with customers!!? Not worth wasting the money for merchandise that can be found cheaper elsewhere
They have some neat things. Staff is hard to find and sadly they didn't have the specialty party items I was looking for. You always have to wait a very long time to pay because there is only one cashier and they are filling balloons. Nicer quality items than dollarama but expensive.
Great place for party stuff and costumes
Just left party city moments ago. I would have loved to give a five star review because the level of service we received from two young ladies and gentleman, were outstanding. Them alone they are five star. On the other hand the older lady working there now is kinda a brute, she maybe driving customers away with her negative behaviour. She harassed the other staff right in front of customers. Totally disgusting if she happens to a supervisor or manager. No level of professionalism on her part. I do wish the other employees are treated better in the future. No employee deserves to be talked too or treated like they are below another. To the professional employees there, KEEP UP THE GREAT CUSTOMER SERVICE! You are appreciated.
Overall the staff is wonderful and very helpful but just be prepared to spend some time here as the lines inside are long even for small things
Very friendly and helpful staff.
Outstanding customer service. My kids halloween costume order was cancelled 1 week before halloween from another vendor. I do not have a party city in my area, I called this location first. They had the same costume, same price, and shipped to me the same day. Shipping costs are very well priced. Definitely my goto store for Party city (as I dont have one locally) Thanks again to the staff, and their great customer service.
Customer service staff was horrible.
Had everything I wanted for my daughter's birthday
Lots of great costumes I recieved friendly & helpful staff !!
Good customer service. Nice atmosphere. Manager is very friendly. Good quality stuff!
Great spot with everything you could need for a great party except the food and drink! Not only can they provide for your needs they can do it in a wide variety of colours.
The on-line instore pickup system is a mess. It defies the point of shopping online. I bought a costume online and I was told inside to join the regular cash line to pickup the item which was 45 minutes long. Would be alot better off shopping on Amazon.
Went in there to get balloons and was my first time! Tanya (If I remember her name correctly) and the cashier helped me in the perfect way.
I just want to say the staff at the Milton store is arrogant, helpless and absolutely doesn’t know anything about customer service. I don’t even know how the girls got hired. 1 star is too many :(
Great
Every time I go in this place it's like no one is working. I simply needed 1 game (pin the tail on the donkey) and it took me 8 minutes to find someone to help me. When I got help, she said over there in the next few rows. When I got to the counter to pay, I waited 17 minutes because there was one girl, who was filling balloons, cashing people out and doing what ever else.
Great store. So much to look at. Good for costumes, props....
Great place to find party treats of all kinds ranging from confetti to helium balloons to candy and decoration. Typically courteous customer service.
.Great place for reasonably priced costumes. Friendly and helpful staff
Price difference and inaccuracy from what was posted on label to what was charged at cash... reason given was because they are now owned by Canadian tire ... not sure why that should make a difference
Well maintained and decorated really nice stuff available
It is always my to go place ro get party supplies. Little pricey.
Good but a limited quantity
Super awesome from customes to simple dinner parties. Reasonably priced and better quality then the dollarstore
Haven't a clue about party city. All I did was walk my dog past it and I got this notice to rate it, lol.
Didn't have much selection for Bachelorette party that wasn't pink.
The store was clean and organized. The only issue I had was a 4 hour wait to have 4 balloons inflated. Needless to say i went elsewhere.
The employees have great customer service skills and were able to provide us with all the help we needed (especially with finding the costume). The manager (Peter) was also amazing and shows exceptional communication. Highly recommended. Would definitely come back here!
Great people working there.
Huge selection of party items. There was a bit of a wait for the cashier - seemed weird to only have one working on a Saturday when the store was pretty busy. Not sure if that is just their standard? Was looking for a specific item as well and it was difficult to find an associate for help.
Save your time and purchase at another location. The manager named Krystin is rude and doesn’t know how to own up to her stores mistakes.
Lot's of options for party decor...
The employees were not helpful at all. I purchased an item and there is a missing piece to it. This particular location I had gone to is not close to home and they are not willing to assist me to either send this missing piece to a closer location to me or to my home address. The store customer service is poor and head office is not willing to assist either.
Great selection, reasonably priced! This is my favorite Halloween store!
Wide selection. Helpful staff!
Great party stuff ????
Amazing place to buy seasonal stuff like Halloween & birthday stuff. Little bit pricey but you will find a lot of varieties
Good cust ppl mer service
Unprofessional, poor customer services, unreliable
Great place !
This is a place to buy all your kid's party needs. It's a huge place with lots of great items to buy from. Though, some of these items don't come cheap. The staff are helpful and enviroment is clean.
Great for themed parties
tons of selection and awesome prices! they have everything i need for my kids' birthday parties and i know it's the best price.
They did not have any anniversary paper except for golden
Good selection
Amazing staff! Such a fun and friendly place to be in
Cheap products that are over priced.
Good place for those party ideas you didnt have
If you want dollar-store quality seasonal and party decorations that are overpriced, then go to party city. When I went there, I was completely ignored by an employee there who was standing behind a lit up till, she didn't even bother to look at me but could definitely see me, because i was standing right in front of her. She was talking to someone, so I didn't bother to 'interrupt'. Terrible customer service, (from my experience at least, I'm not saying every employee that works there is going to be like that.) and cheaply made, overpriced, novelty items.
They dont tell you the prices of the balloons after helium for some reason. They give you a price then, when you pick it up the price sky rockets.
Little expensive, has the basics for your average throw together party
Ordered a mylar balloon bouquet, was great! My kid loved it! Great selection of party supplies, but the pyjama set i got was supposed to be a toddler size 4-6.... the pants were more like a 2T... if i buy any more clothing or costumes there, i will definitely open the package before buying it, to make sure the sizes are right... not the staff or the stores fault. The staff were very helpful and friendly! Definitely my go to place for party supplies!!
Good Choice of themes for all occasions
Lines were too long, but not like service Ontario long
Wonderful staff, friendly and helpful. Everything was organized and each isle was marked clearly. I will return to this store instead of shopping online.
They fixed an issue for me.
Poor customer service. When there is a problem not even the manager cares to resolve it.
Great place for costumes and party supplies
Gotta shop here next time for my daughter's b-day
Was a really neat place to look around in. For party favours, you need to know your prices and shop around. Many overpriced $ store items. Staff was helpful and efficient.
Customer service/cashier seems to hate her job. Having to try to blow up balloons and cash out people almost seemed to offend her. Manager was slightly better, but only slightly.
Great friendly people. Never had an issue with my Ballon order.
You won't find anything for your body this is the place enjoy everybody
We picked up balloons for my daughters birthday that I ordered ahead of time. We picked up the balloons Monday October 19 2020 and today, Tuesday October 20 2020, four of the balloons are deflated! Today is her birthday. Extremely disappointing!!!
Everything you might need for a children's party, but on the expensive side.
It's good
I was charged twice for an online order. I called the store and the customer service line each multiple times, and was always told they would do something about giving me a refund, but never did. It is now a month and a half later from when I made the first call, and it appears that Party City has no intention of resolving this issue.
Good lord of stuff
Fantastic! I had to cancel my daughter's birthday party today because of weather (an ice storm in April?!). When I called and told them that I wouldn't be able to pick up the balloons I ordered and paid for they said they would redo the balloons next week when i rescheduled the party. Free of charge! I know they already blew up the balloons so doing this, they would be at a loss!! Great customer service because I will tell people and will definitely be using them again.
They have everything you can dream for a party. Some items are high priced and can be found at a dollar store.
You can find everything here
Picked up Cinco de Mayo decorations and an awesome hat with red dingle balls. Love it
Worst service ever. We went there for the first time to purchase balloons for a 16th birthday party and decided on a #1 and #6 rainbow balloon. When we went to the till to pay and place our order to be filled I was charged $77 for 2 balloons! Crazy, right? When we came back to fill up the balloons we asked the staff member about the price and told her we want a refund because $77 was extremely high in our opinion and others... Another staff member came up, grabbed my balloon and started to fill it. I said we want a refund and he said "sorry we cant refund you because theres helium in it". I said that's ridiculous and I didnt hand them to you to fill, you started filling them before you heard what's going on here. "Not my problem" was his response. So in the end, they gave us $20 off. Never going back! So rude.
Great assortment, a little pricey. Friendly staff.
Pretty much everything you could want in a party store
I get that Covid-19 restrictions are bothering many people and making them not in such good moods, however employees need to have customer service skills. These 2 ladies working on this day do not. 1 was assisting me then left me to deal with it alone. The next one had such a horrible personality. Very angry and aggressive. I walked out of the store. Not impressed!!!
Good selection of foil balloons
Party City, your store will have lots of Barney themed birthday party supplies.
Love their seasonal decor
Great for themed parties and Halloween costumes.
I usually tend to visit other Party City locations when preparing for a party, however since we know have one in Milton, I came here. At first glance I was amazed by the size and setup. I happened to find some good decor and was able to walk out with everything I needed. They have a large selection, that's well organized and helpful staff. I definitely recommend it to anyone whose looking to throw a party.
Good for Halloween costumes and decor. Baking section constantly shrinks. I couldn't find sixlets here anymore and they used to carry alot of colours which I liked.
Balloons don't last for more than a day. Not very happy considering the cost
Staff?? doesn't anyone work in this Giant department store? Our Balloon was Deflated after a few hours.......Much like the #9 in Miran X review & picture.
Excellent selection of party ware
Best staff ever! They are professional and helpful! Kid loved there!
Amazing place, lots of goodies 4 all different age groups. Really worth checking B4 anywhere else
Great place to get any type of party supplies.
Halloween costumes everywhere lol. The lady was amazing in and out with in 10 minutes the kids got the costumes they wanted
Went in today to purchase a costume for my son, picked it out off the wall, waited in line for cashier, told her the number of the costume to which she replied - it will take 40 minutes. The cashier continued to say that they had to do balloon orders and refused to take the 2 minutes it would take to go to the back of the store and get the costume i requested even though there was another worker there already doing balloon orders and taking phone calls. Needless to say if you want service, don't go in just call because they prioritize phone calls and balloons over people actually in the store. I will never give them another penny.
So went in looking for graduation designs and had to walk down every isle because there was no employees anywhere No help anywhere at this location If i could of giving a lower review rating i surely would of
Last week i made and paid for the balloon order for the birthday . I went for a pick up on Sunday morning (August 08 )and they just forgot about my order! they lost it, then they finally found and started to blow my balloons so I had to just stay and wait until they were done with other customers and with my order. So the birthday surprise for my friend was fully spoiled . workers were careless and didn’t say or offer anything instead of that . My suggestion-do not come here for birthday or any celebration orders cause your event will be ruined. Moreover , all balloons just fell down to the floor at the same day. I order balloons often and I know if the quality of work is good -balloons stay 2 weeks or more and not deflate and fall off in the same day.
Good collection, nice staff.
A bit of everything. Found what we needed and then some...
Love party city
Do not order balloons from this place. We spent $70 to have balloons done up for a birthday party. They looked absolutely ridiculous. We had to take them all apart and redo them. Also the balloons only stayed up for a day then they were all laying in the floor. Very unprofessional service.
Loved it! Amazing range and varieties. One top shop for all you need for any type of parties. Lots of chocolate varieties.. Amazing range of return gifts for kids!!
This location is next door to a Dollar Store which I imagine is not good for business as they tend to carry a lot of the same kind of stuff. Quality and selection at Party City is better than the Dollar store but also more expensive.
Great place for party supplies. Staff has been friendly whenever I went there, and they have a great selection.
Lots of options but pretty pricey
Good selection and fair prices.
Great selection of everything, but especially Paw Patrol decor and loot bag items. ????
Polite staff, fair pricing, however there tends to be a wait for checking out. I ordered a balloon arrangement, and the balloons filled with helium lasted for a week, without the high float spray.
It's a nice store and has okay selection for party favours but great selection for candies, sometimes a bit expensive
Staff are friendly and helpful. Perfect place to pick up items for themed parties with party games.
Great selection and found everything rather easily, almost everything has the right price and was rather inexpensive would love to go back especially for Halloween!!
Lots of stuff but over priced, can find way cheaper at other stores. Expect to wait hours for helium balloon fill up.
Tonnes of party ideas! Great for themed parties and celebrations.
This was my first time here and I was displeased that some of the staff were very rude. We previously had purchased a balloon and upon return to get it filled with helium the staff were incredible rude about us having a receipt for proof of payment " we have no way of knowing you didn't just take that". A easy kind explanation would of been fine. We ended up going through the line and purcashing the cost of helium again. Which was no problem. We had no idea you needed a receipt when you came back to fill it. Was also very rude when telling us to leave with our dog before even asking if it was a service dog which it was.
Has pretty much everything you could ever need. Even things you didn't know you needed. Staff is nice and helpful. The only drawback is the cash. It's a super slow moving line.
Went here to get 2 birthday cards. Selection was okay but it coat me 17 bucks for 2 cards.
I think it's ridiculous to go back on website after requesting for the balloons to inflate over the phone...it should be done all at the same time when ordering online..rather than getting a code from them. Also how come we can't choose different balloon prints to make a bouquet?
Friendly helpful staff. Resonable prices. Smalller helium tsnks would be nice.
Nice
Way too much good stuff in this store.
Everything you need
Always go here for Birthday balloons. A wide variety and very helpful staff...this store has soo much party and special occasion stuff its great
Love the selection of items here but always long wait to be cashed out. (not because of lineups but because always only one person trying to blow up balloons, help customers and cash people out on their own)
Party City has everything Under One Roof that you will need for any type of party event. I find the staff are very friendly and knowledgeable and very courteous. They take the time to help you locate the items that you need for your event. They cater to big and small no matter what size or what the event may be. We shopped here for all of our wedding items Aunt found a great selection. When in town try and stop by and you won't be disappointed.
Great place with great service
Good place ...prices a bit higher then one would expect.
good service from the young staff
Last minute party planning?Try party city they have all the novelties and odds and ends to pull off a successful party that will leave them smiling
Organized products
Awesome selections
Not the best for stock
Good variety of party supplys!
A great selection of party goods. Has different licensed party themes (ie Paw Patrol, Bubble Guppies etc). Also has lots of fun candies when making loot bags. One of the downsides is it is located in the worst mall in Barrie...the Kozlov Centre. So you basically are going to Party City for only that reason. And if you can't find what you're looking for, you have to leave the property all together. No real place to shop around other than Dollar Tree. But you should be able to find all you're looking for there.
Lots of supplies to pick from and a very helpful staff.
Staff are helpful, large selection of reasonably priced items for all events (birthdays, weddings, Halloween, christmas and more!) Everything is organized with a logical system that makes finding what you came for easy.
Awesome place to find all your party needs. Very helpful friendly staff.
So much good stuff!!
I was there as soon as they opened so the store was nice and clean. They have good inventory but if you have a stroller like I did or in a wheelchair, the entrance isn't easily accessible.
Lots of Halloween stuff, excellent!
Long lines, poor help. Plus the helium balloons lasted 2 days and were expensive. Very disappointed.
I have mixed feelings about this place. -1. They messed up my online order for pickup such that they forgot to give me something so I had to go back a second time. Very very inconvenient. Not impressed. -2. When asking for help in store however, the girls working there are quite nice with a helpful attitude. -3. It took, no joke, over 20 phone calls for someone to finally answer when both me and my wife called because of the online pickup messed up order. That made us even more aggravated. Because of this I won't go back.
Nice to get party decor and candy! My favourite part are the Halloween costumes!!
Very helpful and pleasant
I was browsing in Party City last night and had the most lovely experience with one of the women working - I believe her name was Savannah. She was so friendly, helpful, and genuine. The lineup was fairly long, but she didn't get flustered, annoyed, or short with anyone, and was able to chat while being efficient. Give this girl a raise!
So much selection
Always happy here.. lots of stuff. Staff seem genuinely friendly and helpful. They didn't have marbles.. but neither did the 9 other stores that I went too.
Awesome place!!! We got everything for my daughters birthday party!! Great Service!! Thanks Daryl!!
Good selection. But expensive
Great
I got 10 helium balloons for my sons birthday cost me 21$ and they were filled to much and 6 of them popped very unimpressed
Employee’s are very kind hearted and treat like family members. Jazz is best employe i ever meet at any store. Huge respect
EXTREMELY DISAPPOINTED!!!! I am so upset with the staff at party city. I prepaid an order and confirmed a date and time one month in advance for a bunch of special balloons for a VERY special occasion. I went to pick up and they had no record of any of it. My package that was prepaid was not there nor ready at all, nor were they they able to fulfill it. They did not offer any compensation or alternatives and just made excuses and lame apologies, while trying to make me feel it was all OK because they refunded my money. Way to ruin something special when you are designed to help plan for special parties like my child's graduation. Highly disappointed and upset!!
Just looked around
so many variety of party decorations and costumes.
Good selection, just wish they had more costumes for a child available during "off" season
Lots of fun stuff and ideas for a party!
Staff was helpful and they had what I was looking for!
Awesome
It didn't have the product in stock even though on the web site it said there were 5 and the associated there didn't really know where I could find it. I found it to be busy in there. But it could have been for the reason that as of Monday they are only offering curbside pick up due to the restrictions.
Well stocked
It has a lot of things and ideas for party but I find it quite expensive for objects you will throw out after the party. If you have the money to spend it's great stuff to buy.
Helpful and kind staff. Nice environment
Pretty good service, we wanted to know much a large spider was they told us "we think 49.99" I found another employee and asked them to pull it down and get the price and good thing because it was nowhere near what they said, it was $89.99. We did end up buying lady of the grave and she is amazing. Pretty sweet that you can earn canadian tire money too.
Today,i am rating the store not because of the content but because of the disgusting situation in the female washroom ,i had to use the washroom only to find that there was no supply of toilet paper,zilch and bathroom not ckean enough,I am sorry. I certainly made this know to the person incharge .
Party city staff were helpful by finding something for me and putting it on hold until I could arrive .
Friendly and helpful staff.
They had a good selection of items except they didn't have the theme I was needing for my son. I also found them to be grossly overpriced for what you get.
My experience at Party City was incredible!! Casey, April, and Maddi were amazing. They helped me with everything I needed for my moms 60th birthday party. I will definitely being returning for the next birthday bash!! Much appreciated!
Always have what I'm looking for
Very little for children over 6.
The sales associate was helpful and we got what we went for at a reasonable price.