We've got all the information of people who are consuming the services of Poojas's Boutique LTD (Costumes) in Alberta area (Canada).
Now the business has a score of 3.7 over 5 and this rating has been calculated on 127 reviews.
As you can read, it reaches an reviews average is really high, and it's founded on a very large number of scores, so we can be pretty sure that the assessment is very credible. If people have bothered to value when they are happy, is that it works.
You know that we do not usually stop to put scores when these are positive and we usually do it only if we have had a problem or issue...
This Costumes is included in the category of Clothing store.
Whoever is the person in pooja botique dealing with customers I think his name is Bobby darling he is a third class, his level is the lower than the lowest, with no manners, patience less, he does not know the meaning of respect, cheapest person ever I have seen in canada. If you will pay him whatever he is asking then Bobby darling is happy otherwise he uses the word "cheap" and "low level" for customers. This is my personal experience and personal opinion so I will never recommend any one to go for shopping at Pooja botique.
My wife's wedding dress was from here. Awesome 5 stars
I liked their customer service and collection of sarees and salwars. But for some reason any saree we chose was $200 after discount. We got a feeling that we are not leaving the shop with a saree that is lower than $200. Then after buying the saree, they refused to give an invoice but included the tax while selling it. I gave $210 for a saree that is not refundable or no exchange that too without a receipt. Anyways I am happy with my saree.
I recently made a purchase from Pooja’s Bootique, the staff was very helpful in assisting me in finding the perfect outfit for my function. I must make mention of Bobby and sales associate Herman for their patience and commitment to excellent customer service. In addition to having the best designer outfits in Calagry at good prices they also have a great tailor so you are sure to leave with your perfect fit. The tailor was very skilled at his job and my outfit showed no signs of alterations after he was finished. Overall I had a great experience and would be shopping there again. ???? ( Abby )
Real bad manager not sure you are how running your business manager man no good really overpriced $$$$
One of the worst place to visit. Don't know if the guy works there is manager or owner but he is one of the worst personality. They set the price upon looking at you. The tag price and the money they are asking is huge difference. If this get slapped one day will not be shocking news for us as he deserves one for sure.
I came into Pooja's Boutique without an appointment and only a month and a half before my wedding, Bobby helped us out right away. He spent hours trying to sketch out the wedding dress I had in mind. Not only did he get the perfect image but managed to get my dress way in advance and it was SO beautiful. My husband's family bought their outfits from here as well and they loved it. Thank you Bobby for all your help and hard word :)
Very knowledgeable person who knows how to deal
The first time I entered Pooja's with my family I was beyond amazed. I had come to Calgary for a friends wedding for which I had to buy indian clothing. My sister lives in Calgary and recommended Pooja's Boutique telling me that it was the best in Canada and she definitely wasn't wrong. We were welcomed by the owner, Bobby and the employees greeting us and asking us if we needed any help. Bobby set us up and was very personable, friendly and professional. We told him that I needed a suit for the morning and a saree for the evening, and my sister also needed a suit and saree. The owner asked several questions to get a profile of me and immediately knew the suit for me. He showed me exactly what I was looking for and didn't waste my time. He showed us very high quality and high end clothing that blew my socks off. The quality of the suits was very nice and definitely worth the price. I'm kind of picky so it took me a while to decide. Bobby even sacrificed his own time and stayed open late for me. My sisters clothing fit perfectly but mine needed some work so the employees took my measurements for alterations. All alterations were done here and took about 2 days. After the alterations were done I tried the suit on and my family and I agreed that everything looked perfect and well fit. Overall this was an excellent place. Bobby knows the industry well, and his family has been in the business for generations. I got the personal attention I wanted, a good price, and satisfaction guarantee from Bobby. I highly recommend coming to Pooja's Boutique. My advice is to do your research and come with lots of questions. Bobby is happy to answer. And just be advised that he's very friendly and a good salesman, so if you have a budget, or know exactly what u want, don't be afraid to stand your ground. I will surely be coming back in the future whenever in the need of a suit.
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Nice Indian dresses collection
Quality at affordable price. Highly Recommended
Bobby is the best! He takes pride not only in the clothes he sells but also he wants all his customers to look their best in the clothes they buy from his store. Never disappointed when I shop here.
Amazing quality and service.... always my first go to place. I love this store! Bobby is the best salesman, he not only knows well about the product details but knows excellent customer service. Anything I have purchased from this store has been and is still exquisite. I would recommend you making a stop here first when you start your endeavour of Indian/ethnic wear shopping.
My daughter purchased multiple outfits for her wedding and the quality speaks for itself! We received excellent service from Bobby and the staff is amazing. We were out of town and looked at other places too, but nothing could compare to their outfits. Thanks for taking the stress off me and my daughter. Keep up with your amazing work.
Bobby helped me to choose my reception party dress, as he know how choosy i am but i think he know what his customer wants, thankyou bobby bhaji and i'll will be there soon.
I have purchased a few outfits from Poojas now and they've all been really great! Bobby provided me with my engagement party outfit which was beautiful and he got it altered in a very short time frame! He also provided my mom with her reception saree and sangeet outfit for my wedding and same for my sister. All the outfits we're so beautiful and trendy - he has a great collection! Both got lots of compliments during my wedding on their outfits. I also bought a couple other lenghas and find that his collection is unmatched. The alterations always come out excellent and Bobby provides great customer service whenever I am there! I will keep going back to Bobby to get timless, beautiful and classic pieces for all my Indian functions and weddings :)
They don't know how to talk with a customer they use abusive languages to all the customers. Be aware of this store and if you want to hear abusive languages then visit this boutique store.
Worst customer service ever. Walked in looking for a authentic jewelry piece and I was completely ignored. The man was on his phone chatting with a few other girls. And when I finally went up to ask for help they seemed disturbed. Prices are unreasonable and way too over priced Will not visit this place again.
It's a breathtaking experience to be in the boutique!! Rarely one gets to experience bollywood extravaganza on a marble runway with such dazzling styles!!! Even if one doesn't buy anything.....one definitely leaves the store in awe!! Holt Renfrew with an Indian touch.
I have been going to pooja Boutique for years. Yes the owner can be vocal but, he is HONEST with his critique. If he does not like a style or color on you he will say it. HIs clothes are expensive but, you know you are getting unique quality items. I know lots of people from out of town who love coming to his shop when they have a special function to attend.
Bobby is an awesome salesman! He loves helping his brides select their perfect wedding attire. He has a keen eye for unique designs and understood the style I was looking instantly. Their selection is unique and a good value for money. I bought both my Indian and western wedding dresses from here and Indian sherwani for my guy. He gave us personalized attention and catered to our needs.He knows the value of his time, so prepare to be on time when you make an appointment with him! I'm coming back again to shop for future events!
I have been coming here for years. Bobby is wonderful to deal with and goes above and beyond for his customers. He makes sure everything is perfect and you are happy. I highly recommend!
Buyer beware. Bobby is kind, until you give him the deposit - after he has your money he completely changes. He over promises and under delivers on the quality of his work and the delivery date. He tried to pawn off a completely different lehenga then what I asked to be custom made. I was left to find another wedding outfit just weeks before my wedding because of him. Read his negative reviews and don't be deceived thinking you will be ok - he has done this to others and will do this again. STAY AWAY!!
I am usually very picky but Bobby and his team was really amazing and because of them now I have my dream wedding outfit. One of the best purchase I have made. I am pretty sure I will b back again for more lovely outfits. I drove all the way from regina to do my wedding shopping, Bobby and his team totally made it worth it.
Very prompt service, customer service was amazing, and the products are really pretty. Overall very satisfied.
We needed outfits for our reception in August, and Bobby helped us find the perfect ones for our special day. He was honest, to the point, and made us feel welcome. they suggested things we hadn't even thought of, fabric styles, adding sleeves. The quality, detail, and colors are beautiful, and everything we could have asked for. Bobby, and the girls were/are very accommodating and helped pick what would best suit us within our price range. Our outfits came in early, and are absolutely gorgeous, I can't wait to wear them for our big day! I would highly recommend this place to anyone!
Good service, got what I wanted on time. Nice selection. Definitely worth checking out.
I purchased a Shervani for my wedding here. Everyone was very friendly and helpful. I ended up getting a custom made Shervani, the fit was perfect and the color was great. We looked at a lot of stores for high quality Indian wear and this is the best place we found in Calgary. I will be returning anytime I need formal Indian wear. Thanks!
Loved the owner and the workers were so helpful!!! Got exactly what I wanted and they went above and beyond to get me and my family outfits! AWESOME!!!!!!
Good
Love Pooja’s Boutique! Customer service is top notch. I recently ordered an outfit last month, but due to a mix up during the ordering process, the wrong colour was ordered. Bobby was able to get me the right colour and dress within 10 days way before I needed it. I couldn’t believe he pulled this off in time. I highly recommend Pooja’s boutique to all family and friends.
Ladies wear was ok but men's side needs attention
Bobby and his team is absolutely amazing. Every time we visited there they have treated us very nicely. We always felt very comfortable and welcomed. Bobby listen to our preferences very carefully and provided us the best options for our wedding. Bobby even customized my fiancés’s mahandi outfit at last moment and it turned out really amazing, Absolutely the way we asked.Our recommendation for this place is 100%.
Terrible service. Staff has way too much attitude. No customer service what so ever. Will never visit again and will not recommend to anyone.
dresses are sooooooooooo expensive. doesn't worth at all. no/refund/no exchange policy.
Worse service I ever had in my life. Owner is so good with me once we got to the store he was very polite but once i pay for dress he get changed so quickly he ask for more money when we need our dress after alteration. Even we already paid full amount before. We have to pay twice because we didn't have any proof. I would say he is a thief.
The owner Bobby seriously needs to take classes on customer service. I had an aweful experience. He stepped on my friends foot accidentally then he was never sorry for it. It's not that he didn't realize it. He looked at her right at the moment. The sales girls are absolutely unprofessional. I came by two of them and both were very confused about pricing and quality of stuffs. Worst part is they were making faces while dealing with us. Since we were so disgusted with their poor service we walked out eventually. At that time the owner called us "cheap". Can you believe it? Customers would always bargain. Grow some sense man, you're also a customer to some places. I would never ever recommend anyone to go to that store again no matter how fancy their stuffs are.
I wanted to give a 0 but 1 is the lowest I can give honestly I walked into this store with hopes of getting a reasonable dress for my uncles wedding I decided it should be simple and pretty so I decided to get a lehnga (plum with gold stitching) it was pretty simple I mean the stitching was just on the sides the owner Bobby priced the lehnga for $1400 it clearly didn't match the price it didn't have that much designing on it I don't get his logic he needs to get classes on how to deal with customers he called us cheap like honestly he's the cheapest person I've ever seen. Like honestly DON'T even enter this shop by mistake you could get the same dresses from Bhatia cloth house and Deepali fashion for a less expensive and reasonable price I was very disappointed
Clothes
I visited this Boutique for the first time and Bobby was very helpful, personable and professional. Having lived in Surrey for a few years, it's nice to see a proper Indian boutique in Calgary. I definitly see myself coming to this store again.
Beware of the other reviews on here. The owner is not friendly and his only mission is to take your money, once he has your money his customer service disappears. Edit: I haven’t mixed you guys with someone else. Working with Bobby was a mistake and a disaster for our family. We tried multiple times to resolve the issues to no avail. I posted a genuine review, maybe you can acknowledge that and try to improve your customer service.
Nice clothing but a bit over priced. The Owner sometimes talks a lot ????
I had such a wonderful experience working with Bobby and his team! I came here to get one of my bridal outfits and ended up customizing an outfit by making some changes to a design that I liked. Bobby worked very closely with me and gave me his insight as well. He has a keen eye for detail and provided me with great feedback on the changes I wanted to make. He brought my vision to life and exceeded my expectations. I absolutely adore the outfit! It was such a smooth process from start to finish. He guaranteed when the outfit would be ready and it was here on time. I did not have to inquire once to see if there would be delays or anything; he was great at communicating and did an excellent job. Working with him has been such a pleasure! Pooja's Boutique is hands down one of, if not, the best place to get your bridal and non-bridal outfits! Would definitely recommend coming here!!
Bobby and his staff were amazing to work with. My husband and I got married this January (2018) in Mexico and Bobby worked with our families to personalize all our outfits. We got to sit down with Bobby and plan exactly what looks we were going for. Bobby showed us examples, made drawings of what we envisioned and then delivered. I had no hesitations designing my wedding outfits with Bobby because the quality of clothes is amazing. My mom had her outfits custom made and then we were able to have my dad match her outfit which Bobby also designed. My brother and sister also got matching outfits for the ceremony. They colours were a great contrast to my outfit. The planning process and receiving the outfits was a smooth path. There is an amazing in house tailor that adjusts and does a seamless job! The whole team at Pooja's Boutique is amazing and I wouldn't have gone anywhere else! Amazing people and great quality outfits.
Very agressive customer service and prices too high.
Bobby is AHMAZINGGGG!!!! He came highly recommended and he did not disappoint. He stayed within our budget and went above and beyond and was just a delight. I will definitely come back and I cannot wait to rock my Poojas Boutique Lengha!!
Collection is modern but a little overpriced. The staff are quite helpful, however the manager is very childish.
Worst experience ever. I wish I could give 0 stars but 1 is the lowest one you can select. Extremely rude staff. The owner is very rude and condescending. Clothes are very expensive and highly marked up. Better off going across the street for more reasonable prices and good quality. Will take my business elsewhere, even fly to Toronto if I have to, but will never go back to this store again. Would recommend the owner to work on his customer service skills if he wants customers to come back.
Terrible customer service, especially dealing with the store owner! Would not recommend this place, save your money and go somewhere else!
Bobby was very friendly and helpful. Ordered some suit which turned out awesome.
I got the dress that i was looking for, I got the jewelry set, i got the measurements done, and I got the good customer service! No complaints! Thank you very much for all the services! :)
Horrible customer service! Outfits have stains on them and are missing pieces. They tell customers that they know Manish Malhotra in India lol ????. Lavish is much better!
Love this place to buy Indian outfits. Would recommend to all. Very reasonable price and best selection. Great customer service!!
Lots of variety and great customer service!
Despite all of the negative reviews about the owner I decided to check this place out. The owner was rude, ignorant and very cocky about how well his store is running. He is pushy and will talk about how his other clients spend thousands at his store if you tell him you do not want to spend more than a certain amount. Draining experience.. I left with a headache. Save your time and energy and go next door.
BOBBY is a terrible owner. He is rude , disrespectful and lies a lot. I am not sure how he is still in business. Ladies , please be alert that he is unable to copy any outfits that you show him. He will never admit fault and has terrible service. One day his bad customer service will haunt him if it hasn't already.
We had a great experience with Bobby and his staff. His new place is beautiful. My custom outfit is absolutely gorgeous and far surpassed my expectations. Would highly recommend! Thank you so much!
Great people
OMG The selection is amazing. Drove all the way from Edmonton to see if I could find outfits rather than flying to Vancouver. Made an appointment a week before going and I was absolutely happy. Amazing prices and customer service. Best store in Calgary. Please go and check out before trying other places and save your time and money.
My family love shopping at Poojas. Looking for high end designers clothes then that's the place to go....best service ...best staff and best quality
We had our wedding in August of 2020 and had received our clothes well ahead of time. Bobby and his staff were amazing to work with. Bobby helped me bring our vision of our wedding clothes to life and had everything custom made from borders to dupattas to colours everything was purposeful and creative. One of the outfits came in the wrong colour and Bobby had a new one come in immediately. Bobby also kept his guarantee to alter our clothes right before the wedding despite us purchasing them months in advance. Would highly recommend.
I bought my wedding and reception outfits from Pooja's Boutique and absolutely loved them! My husband also got his wedding outfit from here which turned out perfectly. Bobby and his team helped bring our vision to life and ensured we were both happy with our outfits for our big day. He even made last minute alterations the week before to ensure a perfect fit. We received tons of compliments on our outfits, and most of all we felt amazing wearing them!
Awesome dealing its my first time to buy stuff . Its awesome day to shop here . I like and recommend all you to go and feel awesome exoerience as i did. Thanks
The staff is wonderful!! very welcoming! Their prices to me seem reasonable compared to all the others in the area. I would deff recommend this place!
I ordered my wedding dress from Poojas's Boutiuqe, it was my perfect dream wedding dress. I received amazing customer service, all the staff were very nice and helpful. Bobby helped me design my dress, he made sure it had everything that I wanted. I received lots of compliments, I was completely in love with my dress. I'm so glad I chose Poojas Boutique to design my wedding dress. Thank you once again for amazing customer service.
I had the opportunity to work with Bobby and his team for my wedding in July 2020 during covid. I had purchased multiple outfits for my wedding events and Bobby was great at getting them to me on time even with the whole covid delays! All the dresses came exactly how I had imagined and were the perfect colour/quality. Bobby and his team made sure to alter the dresses to my fit,they were even open to alter a week before my wedding if I wasn’t happy with something. Very good customer service. Bobby is very friendly and very knowledgeable about designs/style , very helpful during the selection of dresses. Thanks again Bobby and Team for making beautiful dresses for all my events! Highly recommend this vendor for your ethnic wedding/event outfits!
Perused with acquaintances. Mostly observed and what stuck with me was subpar communicative skills and interpersonal ability. A readiness to dismiss concerns as someone merely being a complete cheapsake showed a stark lack of finesse in customer skills. An absence of basic relevant acumen leaves me to advise to tread with caution as a customer as you may not find the respect you'd expect.
Generally I find it hard to shop at indian stores because the places are always busy, noone cares to assist you but when I went to poojas Bobby was so helpful! I'm getting married and needed to find an outfit. He's really invested in giving you what you want. He also helped my family pick out their outfits! I would highly recommend you checking out pooja's boutique!!!!!!!
Awesome customer service!! I needed an outfit in mid april for my engagement when everything was closed due to COVID-19. I set up a face time appointment and was so impressed with the selection they had to offer me that I asked them to show. I selected my outfit in 10 mins and the owner arranged to get it delivered to me. It was my first time puchasing from this place and will definitely buy my wedding outfits from them next year.
I had a bad experience in India with my wedding outfits, Bobby and his staff made sure that I was taken care of. I am very happy I chose poojas boutique as they took all my worries away and made sure I got everything I wanted with the perfect alterations. Bobby goes the extra mile to make sure you get the best experience and that you walk away happy with your outfits. I highly recommend poojas boutique for anyone looking for the best quality and service.
Wonderful customer service and beautiful outfits.
best store....people always jealous
Amazing and outstanding service. Bobby helped alot with making my dream wedding dress. Beautiful costume made dresses and so many different options.
If you are looking for something out of the ordinary this is the place to go. One on one service, one stop shopping, and one of a kind. I’ve shopped here before but this time went in for bridal , so glad I did. I received exactly what I visioned for my bridal wear, brides don’t think twice. This is where you need to go! Thank you for making it so stressfree.
Horrible customer service. Owner is beyond rude and disrespectful towards the customers. They never keep their promises. Bought a dress from them ( extremely polite and full of giving false promises when bought the dress) they promised to do an alteration of the dress in 1 week as i was leaving town. I went after 1 week, employees were ignorant and after waiting for 45 min i was told the tailor isnt here and the dress isnt done. I demanded my money back but the owner was very disrespectful, stated that he did not promise to deliver on this day and it is not stated on the receipt as he pointed on it. I informed him it is written on the card thats with the tailor. When he brought the card back from the room he cut out the part where it stated the delivery date and time. After alot of hassle i got my money back. But it was a very unpleasant experience. I would not recommend anyone shopping from that store. 0 rating.
I had a wonderful experience at Poojas’s Boutique. Excellent service and outfits they have.
After hearing about this place from a friend, we decided to go look for party outfit there. Right from the beginning, the staff was very forceful in getting you to buy stuff and everything seemed over priced anyway especially since we hadn’t bought Indian clothes before. We liked a gown and they said they would charge extra for alterations which was fine but I wasn’t entirely sure and we asked them if they could hold the item and he said , you have to pay for it otherwise we can’t guarantee a hold. So we paid what we thought was a deposit. Little did we know, that they wouldn’t give it back . Two days later, my mom went to get the deposit back and he said we don’t do refunds. First of all, what is the point of the deposit if you aren’t planning on giving it back and even if that is the case, you should inform the customer before hand. Instead they were extremely rude and stated that they called us multiple times, in fact I was the one that called them to let them know that I won’t be needing the suit. Honestly worst customer service experience ever. He also tried to say that the amount for deposit was basically how much they charge for the tailor taking your measurements. Which we were never told and at this point the owner was jus making up stories because why would u charge for measurements that won’t even be used ever. I wouldn’t recommend anyone to go there. Save yourself some time and go to other stores in the area which have much better customer service. Would give them zero stars if it were possible
Pooja's Boutique has exceptional outfits. The service by Bobby and his team has always been great. I have bought many outfits here and also gotten many outfits custom ordered through Bobby. He has always done a excellent job. The details in all his outfits are unique and excellent. And the service provided by Bobby has always been superb. I will be going back to Bobby each time I am looking for something different and unique for any special event. I would recommend Poojas Boutique to everyone.
Best shop in Calgary for all the Bridal needs
Bobby and everyone at poojas boutique we're very helpful and friendly. My kurta turned out amazing and I love how it fits .
Worst service I've ever received and none other than by the owner (Bobby) himself. Staff think it's beneath them to help a customer and you are judged once you walk into the store. Felt you are judged before they suggest any pieces for you to try on or look at. When we finally decided on an outfit we were asked if we were Ismali? What does "what we are " have to do with being a customer in this store. Pathetic customer service, abnoxious owner and way over-priced. Too bad this guy doesn't understand the basic principles of business. Will never go back or refer anyone to be subjected to this treatment.
Thank you so much for my amazing outfits and amazing customer service. I would definitely be coming back and would recommend this place, especially to brides!! The owner has great knowledge and experience in the industry, and will make sure you are satisfied with your purchase before you take them home. Best store for suit shopping.
Bobby has done a phenomenal job custom designing all my outfits for my wedding. I had multiple outfits made and they were all stunning! He is pricey but if you do order something, he will make sure you are completely satified.
Bobby the store owner was amazing, He made all my wedding dreams come true within my budget. Hes a wonderful man and very talented. I loved both my wedding dresses and I'd highly recommend him to any bride to be. My dresses were incredible and Bobby made sure they fit perfectly. I came all the way from the Okanagan just to go to Poojas's Boutique! worth the travel!!
I've been dealing with Pooja's Boutique for many many years. My experiece with them has never been short of excellent. First, they know thier customers by name, secondly thier selection is the most extravagant in the province!! I love this place and encourage everyone to go in and meet Bobby and take a look at the selection!! Happy shopping
I went into Poojas' Boutique a couple of months ago, with a large group, to get fitted for a Korta. The service was fantastic. Korta arrived today and went to pick it up. What a fantastic shop with helpful staff. Thank you very much. I look forward to dealing with this establishment again in the future.
Overpriced
Bought a beautiful Punjabi sharara suit, beautiful work and great quality. Exactly what I ordered.
Have to agree with everyone that said that the owner Bobby is a horrible guy! This guy will only be nice and show you stuff if he believes your a buyer and have the potential to purchase a expensive piece. Won’t be coming back for sure !!
Amazing service by Bobby and the whole team. Thank you guys a lot!!!
PLEASE BE ADVISED BEFORE SUPPORTING THIS BUISNESS! My cousin is getting married and we came here to purchase a lengha for her upcoming wedding, we were told we would have to wait few weeks for the item to come in, we paid for the lengha which was around $1K. We continued to look around for a second option, we had found a different lengha at a different boutique, we went back to get a refund and we were denied our own money. I would just like to point out there was no sign, stating the refund or exchange policy, and we were told then we would be allowed to do an exchange where we picked even a cheaper suit, he still didn’t let us pick the product chosen. He refuses to refund us or exchange our money despite the fact we didn’t even receive the item we paid for.
I don't even know where to begin to describe the amazing service I received at Pooja's Boutique! Bobby and his team are so helpful, attentive and knowledgeable that it makes your entire experience so much more pleasant and you feel like a part of their family. I purchased all of my wedding outfits from Bobby along with my family's attire. I customized my reception lehengha and Bobby drew out the sketch, allowed me to hand pick the colors and promised it would be here in 8 weeks....it in fact arrived in 6 weeks and was a perfect fit! Everything about the custom suit was spot on. Alterations for the other outfits were done through the tailor at Pooja's and fit perfectly. Not only that but the work was extremely clean with a high attention to detail, especially at seams. From design, vast selection, customer service, price point, attention to detail and friendliness, Pooja's Boutique has it all!! You will not be disappointed shopping here! Thank you Bobby and the entire team at Pooja's! I cannot wait to wear my outfits in a few short months and share pictures of the amazing pieces!!!
Absolutely love this place. Have gotten all my wedding stuff from here so has my family members, their customer service is amazing. They make you feel welcome and their first priority. Bobby is awesome
My husband and I started shopping for our outfits with Bobby since our engagement in 2019, we had such a great time picking our outfits! Bobby is wonderful to work with, super reasonable prices and great selection! My husband got his wedding outfit custom made at Pooja’s this year and Bobby came through all the way! We needed his outfit made in a matter of a few weeks and Bobby was able to get in done! The outfit looked amazing. Can’t wait to do my reception shopping at Pooja’s next year!
Had the worst experience shopping here! Myself, my two sisters and my mom have all sporadically shopped here for various occasions however, this last one was the worst! I wish it was possible to give 0 stars. We came in looking for custom outfits for my brother's wedding. 3 wedding day anarkali's and a gown for the reception for my mom. While everything came in on time, the stitching and the finishes were horribly done. The anarkali's were not made to the measurements and two of the four outfits had borders that were crooked and not aligned right on the front of the outfit! My mom's reception gown was way too long and way too big for her so we dropped it off to be altered. Bobby gave us a date to pick up 2 weeks out. When we went to pick up the outfit 2 weeks later, it was literally still sitting in the same spot he had put it when we dropped it off. He asked that we give him another week, and when my mom went to pick it up, it still had not been touched! That's 3 weeks and the outfit still hadn't been touched. He then promised it would be done the following day. Once my mom finally picked up the outfit and tried it on, the only alteration that was made was that it had been shortened. There was no evidence of him even bothering to get the fitting right nor did he fix the evidently crooked border. We are now a week away from my brother's wedding which isn't even in the city, and scrambling to get the outfits altered. Honestly, after spending almost $2,000 on four outfits, the service and the quality was disgusting and I will never shop here again. Bobby also blocks your number as he pleases should you try and text him regarding your outfits. Save your money, time and sanity and go to the other shops in the city. This place is absolutely garbage.
I tried on about 30 bridal outfits in Surrey but didn't find 'the one'. I knew I would find it at Poojas boutique because we had the same experience about 3 years ago for my sisters wedding. Bobby worked with me to get the perfect outfit, and within an hour of setting foot in his store, I found it!!!He did everything he could to get us what we needed and to find the perfect outfits for me and for the entire family. Beyond satisfied with the excellent customer service from Bobby and his staff!!! Farisha Faruk
This place is extremely awful. Absolutely the worst customer service I have ever received. Owner is very unprofessional, rude, and unreasonable. Somebody really needs to teach him some customer service skills. All his outfits are overpriced and there is nothing great about them. You are better off going somewhere else.
It was worst experience ever no sense of customer service, extremely high price with no quality and they only give attention to those who can give big money to them self centered people
beautiful dresses and reasonably price
I did my wedding shopping there. The customer service exceeded my expectations. I loved their bridal collection. I will definitely recommend this boutique !
I bought all of my wedding outfits from Pooja’s Boutique - I shopped around at other stores but the quality of the products and service I received at Pooja’s were far superior. All the staff are very helpful and I could tell Bobby was invested in making sure my outfits were perfect. He 100% stands by the quality of his pieces and will make sure they fit you perfectly. I can be quite picky when it comes to clothing and they were very patient and made sure I found outfits I was happy with and were honest when something didn’t suit me. I was able to convey my vision for my wedding clothes and they made the ideas come to life. Their new showroom is absolutely beautiful and adds to the experience. I would recommend this store to any bride for their wedding shopping - and in fact anyone looking for fancier Indian outfits!
I’ve been going to Bobby at Pooja’s boutique for many years now. He has never disappointed. The quality of his outfits always impress! I’ve also recommended him to other people, who also have not been disappointed! He always tries to meet all my needs within my budget! I would recommend him for not only bridal but your next function coming up! He is the best one in Alberta!
Rude customer services doesn't know how run a business forceful
Poojas was great! We showed a picture of a shervani we wanted custom made. We were quoted almost double at a different boutique. Poojas made it within our time frame and in the budget!
Poojas boutique is the best store ... I love shopping there and I think people so jealous what u doing and there is so much compition in bussiness cause this guy is doing really well if u trust or not... God bless u Bobby...keep working hard... Don't worry keep it up ... Always Karma just remember..!
Bobby and his staff were amazing, they treated us like family. They were so helpful. I chose features from 3 different outfits and Bobby sketched it out for me and had it made. I am very pleased with how everything turned out. All of my alterations were done quickly. I looked at other stores and found that nothing compared with the price and quality I received from Pooja's. I am so happy with my wedding outfits, I know that for all future functions I will be buying my outfits from Pooja's. It was truly a one stop shop. Thank you so much Bobby!
very friendly & helpful staff, attending my needs and getting what i needed exactly at a reasonable price. Thanks bobby and to your team!
Hello Guys, Just want to share my personal experience going twice here. Before going to this place I saw very bad reviews for the owner because of that I was very scared going to this place that what will happen " if I will decide at last that I may not be afford or If I want to switch to other boutique, if the owner misbehave or yell on us"- as mentioned in their reviews. But after visiting and talking to him, just want to clear up that owner he is a very nice man. He trys to understand his customers demand and the lady out there, she makes us feel friendly too and helps us in wise decision. Let me clear out one thing, It's not that I purchased from his store that's why I am putting this review for him. I didn't purchased anything as my occassion got postponed, It's just my genuine feelings for the owner. So guys you can go and visit Pooja boutique without any fear in mind for the owner's behaviour. He is a very good guy and will help you in your decision.
I went in to purchase my wedding outfit and got nothing but excellent service. Custom ordered my outfit and was not disappointed, it actually turned out better then I anticipated. Thanks Bobby
My family and I had such a great experience. It was our first time in Pooja’s Boutique. We drove from Edmonton for my sister’s wedding shopping. Me, my mom and sister found everything from here. We just cancelled our next appointment at a different place and bought everything from here. The owner arranged all our alterations to be complete by the next day. Best customer service!
Bobby was super helpful with creating my brothers custom made sherwani for his wedding. He was able to draw everything out and delivered exactly what we wanted, ON TIME! He also delivered my clothes to me on time, altered, custom made, and very well done. My family and I were extremely satisfied with the services and our clothes (and matching accessories) as well! We will use his services in the future for sure. I definitely recommend Poojas Boutique to others. Thank you Bobby & Team!
Every time I've tried looking at other shops I always find I come back to Pooja's and only buy from them. They have the best selection and quality by far! I find the prices reasonable for what you are getting. The quality speaks for itself. I've always walked out feeling like I got a good deal. The staff is always friendly and courteous. This time I went for a custom piece but needed it to be a rush job (5 weeks). They delivered the lehenga early! It fit perfectly and the quality really shows. It was a great experience and I would readily recommend Pooja's to anyone.
Employee (Romita) went out of way to help me, bobby got really good custmer service!!. Should consider shopping.
If you like rude customer service, lies and being ripped off this is the place to go. The owner has a lower IQ than a turkey and his obsession with lying is the reason for the review.
Bobby’s the best for last 12 years all my outfits have been from the store and even if outfit doesn’t fit perfect Bobby has always promise make perfect ready on time which always is , Thank you Bobby for always helping me have best outfit
I had an amazing experience with Pooja boutique. I was super stressed about ordering my wedding dress from Pakistan because of fitting and quality but when I went to Bobby he brought my dream dress vision to life and made exactly how I wanted it. He made sure to double check everything from fabric, to work to fitting! I just recieved my dress and it is beyond beautiful. Their quality is amazing! If you are looking to purchase your wedding dresses get them from Pooja boutique as they can costum make your dresses and give you the best quality ! I’m super happy with my purchase☺️
Had a really bad experience at the place. Quality of cloths and service is horrible. Highly recommend NOT to shop there. Save your time and money and go somewhere else!
I had very bad experience and he is very expensive , he is very polite at first visit and he changed his behavior after you pay
Bobby is very unprofessional and do not know how to talk to clients. He yelled at me when he messed up our order and said it was our fault . We asked for different prints and gave us totally different prints that we didn't ask for, when asked he said they didn't have any. Atleast let us know beforehand that you don't have it and we can choose something else, he picked what he liked and not what we wanted. Bobby just lie about everything and our order was late we got our outfits few days before the wedding and not even what we asked for. Please guys take your business somewhere else