Reviews of 27 Boutique (Costumes)

isabella morin

my firends and i come here to twon form cali , man it is cool here and it is really great to discover this place . it is a small store but is is really huge selectioen , service is great

Tarah Knowles

Cute store that offers great service! Ordered online and received my item within days. Will definitely order again, hopefully soon!

Natasha Beauchamp

I recently came to 27 Boutique looking for a dress for my maternity shoot and found just what I was looking for, thanks to the help of a friendly employee. I didn't get her name but she showed me different styles and was very patient with me finding the right outfit. Their selection is great and I'll definitely return to shop here again.

Dean Fast

This one is for the guys who aren't quite sure what to get the women in your life. Mothers, girlfriends, wives. 27 has something for them all! Shopping made easy with a streamlined website which includes pictures and prices of almost everything available. (Although id recomend you go see it for yourself, and let kelly and her staff do what they do best!) They are passionate about fashion and know what they are talking about. Super friendly, and eager to help make it look like you know what you're doing in the gift department ;) Two great experiences here and definatly will be back for more. Thanks for the help kelly!

Liz

I first found 27 boutique on instagram and I was very impressed with their marketing! Not only are the posts and the website very detailed and thorough about each item they are selling, it is very easy to navigate and order online. I have ordered online multiple times and have received my items the next day. I am always hesitant to order online as it is hard to tell quality of pieces sometimes; however, everything I have ordered form 27 has been amazing quality. I have also received great customer service each time I message them on instagram I get a quick response! It is great that they offer free shipping as well when you spend over a certain amount from people who don't live in Calgary. I - and I know many others - would rather spend a little more money supporting a smaller local business than ordering online from other large corporations and 27 boutique has not let me down! I have only ever ordered online and it's quickly become one of my absolute favourite stores. I specifically am in love with all the Pilgrim jewellery I've ordrered from them and the booties!!! I have 3 pairs of booties and they are all amazing quality and absolutely beautiful. Definitely worth the price. I also love the personlized little messages that you get with each order! Such a cute and lovey touch. I would recommend shopping here especially if you are into fashion and love keeping up with the trends! 27 is always on top of the current trends. I love that they channel Hailey Beiber with a lot of their looks as she is my fashion inso! Nothing but good things to say about 27!

Angie M

This is a unique and stylish store! Website is top notch, secure, and photos load fast! Love the hats, and the “Restocked” section on website. Purchased online, a beautiful blue shacket, secure payment, super fast regular shipping, packaged with care and a handwritten thank you card! My friend told me this is her favourite store and now mine too, I’m recommending to all the stylish ladies I know.

Tanya Kwong

So glad I found this store during covid times; not sure why it has taken me this long to write a review though... But if you have not stopped in or looked online yet at what 27 Boutique is, do yourself a favour and go now!!! They have the BEST clothes; all really high quality and it's not like shopping at Aritzia where 20 other people can all buy the same top as you. I always get so many compliments when I'm wearing something from 27 Boutique and I've recommended this store to all my girl friends. Can't wait to see the new location when it opens in 2021!!!

Victoria Kosiorowski

This is my fave boutique! Always such a good experience! 5/5 would recommend.

Ana Gannon

Unique and super trendy clothes. I love that you can click on Instagram and buy what you see in their feed with a few clicks. Their website is pretty friendly for online shopping, even the mobile version.

kassie legere

Guys! This store is AMAZING!!! They have something for every women. The experience is so lovely. The ladies go above and beyond for you. The clothing and accessories are on point all the time. They ensure you have a good experience in store AND online shopping! It's so great having the option for in store pick up after shopping online too! I highly recommend that you go there when in Calgary! Totally worth it. Much love ladies!!! Keep up the amazing work!! <3

Gigetta Hall

I absolutely LOVE @27boutique I've exclusively shopped only there over the last 6 months. I can't stand the cookie cutter style of the mall and the hassle of going from store to store for 1 outfit. This spot is a one stop boutique that carries pieces that you won't find at the mall or on every other woman out there as well as all the accessories to go with. Their customer service is on point and so is their prices. They even encourage me to bring other articles of clothing so they can teach me how to style for that peice. Today I spent $240 and left with a kimono, cami T, a pair of amazing fitting denim, & a pair of boots. All of which I can pair with other articles of clothing to make up many more outfits. I'm a happy woman, thank you @27boutique.

Melanie Sanders

Love the clothes, but super expensive!

Alice Sergent

Always hard to leave without getting anything because everything they carry is amazing! Also love that they have an online store!

Brittany M

Had a Great experience when I was there! The Ladies here are so friendly and will take all the time to help you until you are done! 5 Stars!

Jacquelyn Cafasso

Amazing shop with the best customer service! Though I live in the US, I bought jeans from 27 boutique online since it was the only place I could find them in the size I needed. Their website was very easy to use and shipping was reasonable. USPS seems to have something messed up in their system, and the package was sent back to Canada, but the staff at the boutique promptly and politely did what they could to fix the issue and send the package back to me. I have never had such swift and genuinely empathetic service when ordering online from a clothing store before! Though I may not ever be able to visit the store in person, I will certainly continue to shop online in the future. I really do appreciate all of th extra care!

Selena Sit

I made my first online purchase from 27boutique and it was a great experience. I live in Vancouver, and have not heard of this store until recently. I was looking for Gigi Pip hats and this store was one of the few in Canada who sells these. I was initially apprehensive about making a purchase because 1) I've never heard of this store before and 2) I've heard horror stories of people buying hats from other retailers online and they come all crumpled and squashed. However, I saw that they have a very active online presence, and seemed to take a lot of pride in their fashion, so I took a chance and I'm glad I did. The hats came in perfect condition, definitely better than if I had shopped in person and tried to bring them back on a plane. They used a very large box to pack the hats in, and used what seems like a hundred plastic bags to make sure they're well cushioned. They also included a handwritten thank you note which was a very nice touch. Shipping was also extremely fast. I placed my order on April 11, they shipped it out April 12, and it came today! (April 14). In all, a great experience and will definitely purchase from them again once the other hat I have my eye on is back in stock!

Valerie Levesque

Love this store and love that you can buy anything they have instore online. I live accross the country from them and I shop any time I want.

Ashley B

I have shopped here for over a year and I live in Edmonton. This is by far one of my favourite local shops. Recently, I wanted to take advantage of one of their holiday sales so bought a couple items. Only to realize shortly thereafter that I forgot to put in the code. They oh so gratefully provided me a store credit for the amount I accidentally overpaid for the items. Grateful for their customer service. In addition I received my items in Edmonton two days after placing the order ! Super speedy.

Vanessa Arnestad

Great service, know exactly how to style! Cute clothes! Will shop again, for sure!!! Amazing little boutique, a must check out!

Denis Marar

Quite a shame for their return policy. Can't even buy a gift and have a piece of mind to able to exchange the hat

Melissa Miller

***EDIT; it seems like the ladies who weren’t particularly inviting are no longer working at 27. I have since returned and thoroughly enjoyed my experience! Thanks 27 for listening to your customers and giving 10/10 service. :) I have edited this post to 5 star.*** I love supporting small local business and when I found out about this boutique I instantly followed them on Instagram. I was initially so enamoured with the "stories" that were posted. The girl doing the stories seemed super fun and personable and inviting. The clothing looked spectacular. After about a month of seeing the posts I decided it was time to pay them a visit. The biggest reason why this review gets two stars instead of one is because their clothing and accessory brands really are fabulous. The items that they have chosen to represent their store with are great. And the prices are very reasonable. The problem that I had was with the customer service. The girl who runs the Instagram stories who seemed so bubbly and personable online was cold and dismissive at best. I was the only person in the store at the time and I felt like I was inconveniencing the girls who were working. I bought a few items and I'm very happy with them but I don't think I'll be returning any time soon.

Amy White

One of my favourite boutiques! Amazingly curated selection of clothes and accessories and super friendly and helpful staff!

Kaitlyn Anderson

I hesitated writing a review (especially during COVID) but I want potential customers to know what they are agreeing to when making an online purchase from 27Boutique. I love shopping and supporting local businesses but the online customer service at 27Boutique is EXTREMELY POOR. They are immediately defensive and blame the customer, no matter how you approach the conversation. Consider all items you purchase online from here FINAL SALE. Make sure you check their Returns page thoroughly before you consider making a purchase as many items that you think could be exchanged and other small retailers would gladly exchange, 27Boutique will not (ie. hats, sunglasses, belts). Even if you are okay NOT to return the item and instead make a suggestion on how they could be more transparent with their policies, they will tell you "YOU'RE WRONG". Their crutch is to tell you that you had to agree to their Return policy before you made your purchase, there is supposedly a "checkbox" that you have to click before you can purchase but I checked the site from various devices (mobile and laptop) as well as using incognito view and this checkbox never appeared for me. Sad to write this review, I just hope you don't have the same experience I did!

Ang

This boutique focuses on customer experience. Starting with a full kitchen in the middle of the store, and continuing with a living room sitting area. Those husbands and boyfriends need some space to wait out the shopping spree ????. The entire space is inviting and I was able to find some cute items. This store is located downtown, close to office buildings. You can spend your lunch hour shopping. If you’re visiting, it’s worth checking out as it’s unique compared to other retails spaces.

Munzhineal Hinola

27 boutique is my all time favourite! They always have the cutest pieces at reasonable prices! They have the most welcoming staff as well! Definitely recommend checking it out :)

Leah Eggen

I ordered some print pants and white tshirt. Due to covid the delivery was very delayed but that is not their fault. When I finally received the clothes i was very disappointed. The white tshirt is very thin and the lace is cheap also the fit is horribly unflattering. The pants are awful, very thick material and shapeless. I cannot wear either. Since I am in Canada I also will not return and will not buy from here again. Clothes looked cute on the site but would not recommend.

Deanna Taylor

Due to Covid 19, I ordered a couple of T-shirts online and didn’t pick them up until over a week later. I had seen how they fit on IG so didn’t think to try them on right away, nor did I check the refund policy. My mistakes. Unfortunately the one shirt was more of a crop style even though it was shown tucked in in the pics and videos. I am only 5”2 and it was too short to keep tucked in. I phoned to request an exchange and offered to spend more than the amount of the t-shirt, and the girl politely asked the owner who agreed this one time only, given the fact I was a couple of days past the 14 day exchange limit. The girl said, “it would be best to come in that day” however I had exams that day and the following day. I called back two days later to book an appointment and couldn’t get a hold of anyone so left a message. I called back for two more days and left a second message. On the forth day an employee finally called me back and handed me over to the owner who proceeded to argue with me that I was to come in that first day only. Silly to lose a loyal customer that way especially during these hard times. Apparently they don’t need the business so I would recommend supporting a kind, small business elsewhere. But if you want someone to argue with, she seems like your girl! So disappointed to be treated like that. Nothing but lies in the response. Sickening. I admitted my faults. Don’t trust anything the owner says ladies! As you can see in the attached photo, they returned my call as I stated. She also edited her initial response to not include the lies regarding the phone calls after I posted proof, so I have attached that as well. Defaming an honest client is not acceptable.

Karly Do

I had a great experience here! The clothing is equally affordable as it is high quality and the staff are really friendly. Natalie was super helpful and put together a handful of outfits for me even though I didn't schedule a styling appointment. I also really appreciated her honesty when I tried everything on; she told me what she though didn't look good or could be found for a better price at a different store rather than push sales. I have brought a few friends here and would absolutely recommend this boutique!

Natasha W

My friend and I went to 27 boutique yesterday and although their clothes were very nice, the customer service is something that will make neither of us come back. When we went into the store there was one other customer inside. Barely received a hello from the staff. As we were browsing around the store we both felt we were under surveillance by the employee (middle aged woman with long brown hair). She stayed close to us in the store and not in a way that was helpful. There was no “these are some of our new items” or “this would look great on you”. We felt like we were being treated like a potential thief. Once my friend had tried on her sweater and decided to purchase it, the staff member was again hovering and we felt uncomfortable and rushed to get out of the store (even though we were wanting to look at more items) The only reason my friend followed through with her purchase (which was over 150$) was because we had drove from Lethbridge to go this store. I don’t know if maybe this employee was having a bad day, but she made us feel unwelcome in the store. The business still received a purchase from us, but unfortunately it will most likely be the last one.

Taylor Le

Hate being this person but extremely disappointed with the customer service. I decided I would finally buy myself something nice so decided to purchase one of their shackets that was $92... LITERALLY 2 hours later, they had a Christmas sale and everything was 25% off. I reached out to them to ask if they would do a price adjustment as I ordered it on the same day as their promotion and literally 2 hours prior and also hadn't even picked up the order yet when I was reaching out to them. Their response was "As mentioned in all our 12 Days of Deals posts & email campaigns, we unfortunately cannot price adjust, as it would leave us in a spot where we're price adjusting everyone's order over the 12 days." Pretty disappointing if you ask me as so many people, like me, are struggling especially during Christmas and you would think they would do the right thing not only during this time of year, but at any time. Just because they don't want to take the time to have to price adjust everyone's orders. I have spent a lot of money here in the past and unfortunately, this will be the last.

Alexandra Bak

I absolutely LOVE this place!! I discovered them on instagram during quarantine and they have been my go to spot to shop since. I've purchased loungewear, accessories, shoes and clothing from this boutique and they've all become staples in my wardrobe! The customer service is great and all the girls that work there are lovely.. Love this shop!!!

My Gmail Account

What a great little boutique. Way to continue with your great products and service through the shut downs. You girls are always on point with styles and provide such awesome service. I couldn't be happier with every order I place or every visit to your cute store.

rbq ttv

I’ve been a customer of 27 Boutique since they were brand new. Their clothing selection has always been really nice and in the past they have had great customer service, unfortunately, that doesn’t seem to be the case anymore. On their website they offer free shipping over $150. I had placed an order for a $100 item and selected in store pick up. The day after placed another order for $100 and asked them to honour the free shipping as combined I spent over $150 and would prefer to not come into the store. They provided me with this response: “ Unfortunately in the past we allowed that and ended up holding multiple orders for long periods of time until customers spent enough to qualify for free shipping, and it caused a lot of confusion and left room for error and things being missed.” Both of my items were ready for pick up. I wasn’t asking them to hold anything nor did I think it was too confusing to pack up two items sitting in bags waiting for pickup. All they needed to do was package them and pop them in the mail like they do any other order they ship out. For someone who just spent $200 at their store (and $600+ in the last month), I figured the company would act in good faith on their shipping policy and the answer would have been an easy yes. Instead, they suggested I pay the $10 to have it shipped. If they are capable of managing it if I pay for it, they should be capable of shipping it for free. Super disappointing customer service on such a simple ask. Your response to this, while seemingly sweet and diplomatic, is simply a long winded excuse for your poor customer service and laziness. I do understand your policy but assumed you’d want to act in good faith. That was my mistake that won’t be made again. Unfortunately, because of this, you lost a loyal customer, (which I’m sure you’ll just be snarky or belittling about, or will mention all of your other wonderful loyal customers who had no problem with the policy) based on your other responses to negative reviews. It is clear you only value your customers who gas up your store, and not the ones you’ve disappointed. I know Bamboo Ballroom would have happily shipped the product for free. I’ll be shopping there (and literally anywhere else) from now on.

Hannah Braithwaite

27 is a fab boutique! They always have the best items in the shop. Their staff are so wonderful and so welcoming. Every time I pick up an order, they remember my name which adds to the experience (or I shop too much lol). I had a one on one styling when I was pregnant and they helped me find some fantastic versatile pieces that I can still use today! Thanks for all the love you put into the store, your staff and your customers- it shows!

Anna Ryan

I've been eyeing this place for a while on Instagram and finally decided to order on a whim and pick it up in store. The staff were incredibly welcoming from the get-go! Super friendly and incredibly helpful, going completely above and beyond. Couldn't recommend enough! Will definitely become a new go-to place for me!

Nadine A.

I love 27 Boutique , I was away and had to receive my shipment at a certain time when o asked if they could process my purchase quickly they did and my package arrived on time . I love the little notes too . I have purchased many times both online and in person and the service is really top notch plus they have a great selection of super cute cloths and shoes !

Frances Heaton Heaton

I got my order so quick! I live in Edmonton and it took less than 2 days for it to arrive! It was so cutely packaged with the sweetest hand written message too! I ordered the Dex Henley Ribbed Bodysuit and the Addyson hoodie and they're to die for! I'm gonna wear them every day! I highly recommend 27 boutique!

Kala Charney

Two of the times that I’ve shopped at 27 were for events, my baby shower and my engagement photos. Both times the staff were so helpful with picking stuff for me to wear. I told them my style for my engagement photos and I was handed about 6 outfits and I loved every one of them. Everyone that I dealt with was so kind and made my whole experience easy and enjoyable! I’ve gotten so my compliments on the stuff that I have from their! Their new store is beautiful! If you haven’t checked them out yet you definitely need to!

Alyssa Nadalutti

I always have a wonderful experience with 27 Boutique! Awesome selection all within a fair price range - my favorite new piece is my new C’est Moi Nicole Plaid Jacket, delivered quickly to my house with a hand written thank you note! They also have fantastic face masks, cute designs that actually fit well + match health regulations. Will continue to be my go-to store for stylish + unique pieces!

Sabrina Earnshaw

Love supporting small businesses such as 27 Boutique! Great team, very friendly and helpful. Also appreciate all their Instagram videos showcasing the new items.

Catherine Kubinec

The most beautiful clothing & accessories, plus when I ordered online it was shipped to me ONE day!! So happy with my customer service.

Jessica Gorin

I’m in Yellowknife but order from this store constantly! Allllll my fav items (clothes, mittens, jewellery) are from 27 Boutique. Their customer service is so great even for us folks who can only shop online. I will message to ask questions about things on their stories regarding fit/stretch/etc and always get a friendly response :) I also once had a situation where I “needed” a dress for a trip but left my order super last min, and with a quick email the shop was able to help me rush ship the dress up North. Can’t say enough about how much I appreciate them.

Lisa J McQuiggin

Just ordered a beautiful new belt and it arrived in 2 days to Kelowna BC- it was beautifully wrapped and even had a personalized thank you postcard!! Just wow! Exceptional service and quality product! Such a lovely business and love there IG site! Thanks again ladies!! ❤️

Erin Livingston

Love the store, the staff and their offerings!

Lori Dronick

First time I ordered with 27 and I Ordered shorts and they fit perfectly, the most comfortable shorts ever!! So in love with them. I struggle finding short that fit as well as these do! I will definitely be ordering more!!

Kailey Hubele

I went into the boutique last week and was very disappointed. While the selection is great, the customer service is lacking. It took me asking for help for any employee to say hello or offer assistance. The woman who runs the social media page (not sure if she’s the owner?) was sitting in a chair on her phone and never looked up. I try my hardest to support small businesses but my experience turned me off of this boutique.

Jamie Bruch

Have been going to this store for years and it is still my favourite store in Calgary. The girls will help you find clothes, without being pushy. They know the products well and can talk to you about the stretch of pants, ways to style your shirt or the feel of shoes. Would recommend this store to any girl in Calgary.

Kaitlyn O'Hara

As you can see, costumer service is a huge issue with this business. I always find something I like at 27 boutique and the staff in store are very helpful. However, I recently wanted to make a return but was unable to go into the store within the 14 days as per their policy (I was in isolation with Covid). I emailed and asked for an extension on this and I was informed that because I picked up in store, I was expected to try on the clothing at that time for an opportunity to return any items. I was never informed of this at time of purchase or at time of pick up. I have loved supporting the local boutiques in Alberta since the pandemic so this is a huge disappointment. Good costumer service goes a long way, especially considering threat this pandemic has had on small businesses. A response to owners: This is what was said to me: Hi Kaitlyn, Is this the only item you'll be returning? You had said there were multiple items you needed to return. I had assumed from your email that these were mailed to you, but it shows they were picked up in-store, so that would have allowed you an opportunity to try them on and reach out re: any returns. The best we can do in this situation is make an exception and allow you to exchange this button down for another size. If you would like to do that, please let me know when you will be in to make the exchange. xx

Christina Coakwell

27 has been my go to shopping spot in Calgary for a couple years now, I always find exactly what I’m looking for! Thanks ladies !

Abby Lambert

Honestly, the girls here are so fabulous and helpful. I’ve had meh experiences here in the past (~2 years ago) but lately every time I’ve stopped in the service has been superb! I feel welcomed, appreciated & helped beyond expectation. And because of that I choose 27 over other boutiques in the city.

Emma Hacker

I’ve bought clothes from here online in the past and loved them, and haven’t had to deal with their return policies. Last week I visited the shop in person to look for something in particular. Although the staff were not rude, they were also not very helpful. When I finally rooted through everything in the store to try on something I thought may work, they made me lock up my purse, which was super awkward. There is another store I know of that does this and I don’t shop there anymore because I think it’s a BS policy. The only reason I’m writing this is in case it will make someone else uncomfortable and they will want to know before hand so they can avoid it. Edit in response to owner: it is NOT a very common practice to lock up purses, after leaving this store I went to another boutique where they didn’t lock up my purse and were so helpful so I ended up buying 2 dresses :) I’m really disappointed in your response, antagonizing me like I should of just accepted poor treatment, and I think it’s important to leave this up :)

Chandra Heise

I absolutely love this store!! They have great clothing and shipping to me in Regina, SK takes like 2 days! Every time they post something new on Instagram I just have to make an order! haha.. thanks ladies!

Tatiana Carreno

27 Boutique is one of my favorite stores in Calgary, I have been a customer for a few years now and I keep coming back for different reasons. I love the different clothing styles carried, prices are reasonable, and last but not least the staff, their customer service is amazing, they are all very helpful especially Raylene who I met since I started to shop there.

Corilee Miller

27 Boutique has THE BEST CUSTOMER SERVICE! I had an issue with an item, they were very quick and friendly during correspondence and they replaced the item in an extremely timely matter. They will ALWAYS have my support! Thanks again, 27 Boutique!

Cara Sullivan

I would prefer to give zero stars but not an option. Clothing and quality looks nothing like they do on the website. I will never purchase from this boutique. The clothes took almost 2 months to arrive as well. Save yourself the trouble and don't shop at Spelsey.

Martine P

Cutest store with great staff!

Quinn Schulzke

Thank you ladies so much for your out of this world insta shopping experiencing you provide. I just got my order today and I LOVE these items they are amazing. I NeVeR order stuff online but with how dedicated you are to showcasing items it makes it so easy to imagine how to style and how the clothes look on. Thank you thank you thank you this delivery absolutely made my week!

Lauren Visser

I discovered 27 Boutique on IG. I love all the outfits and try-on videos they post, it makes it so much easier to purchase items online since you get a much better idea of how they fit/look on a real person. They have so many cute clothing options, I'm a huge fan! Shipping on my order was incredibly fast.

Alana Lightfoot

Love 27! The girls are awesome, they always respond in a timely manner, and their stock and selection are amazing. Favourite boutique!

J Connors

Amazing boutique and wonderful customer service! I had an issue with something I purchased and they responded quickly to make things right! Definitely shopping here again. I even sent my mom in to get a new shacket!

Emily Hoff

I love this store! The clothes are amazing, good quality and good price points! The staff is always so friendly and helpful. Its handy when you can order online and pick it up in store ????

Amber Bumbacco

Excellent service, welcoming atmosphere and the price point is reasonable. They do not disappoint with product and service and I would happily spend my money here locally.

Asha C

I always find super cute trendy items here! The staff are very helpful and friendly. I love that they support Canadian brands but also more local Calgarian brands. I also appreciate that they do have a variety of price points and attempt to stock in style items this way. I recently purchased Levi's shortalls in August and Quay blue light glasses this past week. Check their Instagram as they update it multiple times per day. They always post about new stock or restocks for popular items.

Teresa

Placed my first online order and had my order delivered locally within 3 days! Love my purchase and love the hand written note that came with it! Took me too long to discover this shop and will definitely be shopping here again!

Andrea Self

27 Boutique is my new favourite store! I have been shopping at 27 Boutique the past few months with having all my items conveniently shipped right to my door, with the cutest personalized hand written notes inside my packages. Shopping online with them is a breeze with all the photos and details they provide about each item. I love the unique sense of style which, for me, is a one stop shop. Love it! Highly recommend shopping at 27 Boutique.

Jennifer Hamilton

Not only is the clothing at this boutique beyond beautiful, but the girls working are extremely helpful. They went above and beyond to help me pick out the perfect outfit and were very personable. I will be back for sure!

Ashlie Wills

Dropped in today looking for an item, seems as though it was no longer available (which was fine). Either way it was my first time, cute place and staff seemed decently friendly. Maybe a little to friendly.. felt like they kept asking us if we needed help when we didn’t and had said that not long before, almost felt they were watching us which was highly uncomfortable. Aside from all that, some cute clothes but super expensive and the main reason I won’t buy here is there return policy. It’s 14 days for ONLY an exchange or store credit. I’m sorry, but why would I drop $200 or more bucks to only get store credit if I change my mind? Leaves me feeling super uneasy especially when a lot of their brands are actually sold at a few big retailers in the city who offer full refunds 14-30 days after purchase. I’d love to support more local but they make it super challenging with silly return policies and staff making customers uncomfortable.

Lauren LeBlanc

I have nothing negative to say about this store! No matter what I buy from the store, I always love it! Whether it is a new shacket or Gigi Pip hat, I get so many compliments on my new clothes. I absolutely love this store and always recommend it to friends when they are wanting to shop local!

Trish Pujos-Michel

I live in Nelson BC, and was so impressed with their online service! Not only did my order show up in 2 days, but they answered all my questions about it within minutes. I’m a Calgary native born and raised and can’t wait to come back to the homeland and shop in person again. Until then keep up the amazing post! Can’t wait to see ya’ll again when the world is back to normal.

Ileah Rea

I placed a online order for a presale item and am super pleased with the quality of the clothing, it’s beautiful!! Also really appreciated the handwritten note that was included, very personal touch!

Darlene James

amazing clothing. must go see and great customer service. thank you

Nick

Popped in here hoping to find something for my wife’s birthday. Wasn’t exactly sure what to look for but the staff helped me find something that she loved. Will definitely be returning.

Chloe Leung

If only I could rate this boutique more than 5 stars. I have nothing but amazing things to say about 27 Boutique. This local business brings in unique pieces that compliment my everyday wardrobe. The best part about going to 27 is the amazing service I receive. Natalie aka to most people "the girl on insta" ps. she has a name. Surprise! She is he most helpful and friendly person. She knows exactly what I like and what I am looking for. I am never forced to get anything I don't want. She isn't like the girls at aritzia, she is honest and tells you if the item looks good or not. I love that I am able to shop online as I don't always have the time to go into the store. Natalie even sends me photos of items I might like before hand, which helps a lot as I don't always look at their online shop if I don't have the time. The atmosphere and friendly faces make shopping at 27 boutique great! I can't wait for all the new arrivals. Thank you Kelly and Natalie for always making my day :)

Hol P

I love this boutique. I needed assistance with multiple items, while I was shopping there and the staff were very friendly and helpful.

Eve Powell

I placed an order during a fairly big sale, and realized suddenly that I'd need it shipped very quickly which I'd not indicated when I placed the order. 27 Boutique was so responsive to my email and got my order sent out express that day! I'm sure they were swamped so I really appreciate their effort! Of course the pieces I ordered were true to the sizing indicated online and lived up to the quality I expect from previous purchases from these brands and this store. Will absolutely be shopping there again!

Heather Neilson

Bought a jacket there as a present to myself for my birthday. Loved how when I opened the box there was a personalized note saying thank you for supporting them. I've bought lots of clothes from this store. And I've had nothing but amazing costumer service from the owner and staff. Highly recommend

Meghna Chawla

Absolutely luv this boutique, chic, unique styles and their staff is very helpful! Very happy with my purchases as always. Thank you ladies @27boutique ❤️❤️

Sarah Case

I love all of the clothing that I've ordered online from this store - everything is high quality and soft material that is stylish to boot! I finally had a chance to into the store and was not disappointed. The staff was friendly & kind - and suggested how to pair particular pieces of clothing together. Love this store! Affordable prices, too!

Amanda Moore

Not sure why it took me so long to leave a review. This is easily one of my favorite local shops. The customer service is ALWAYS amazing! The clothes + accessories are so nice ???? (and affordable). I’m constantly getting compliments on my clothes and asked where I got them. I’m excited to see what the bigger location will bring!

Amy N

Awesome boutique, and lovely staff. Great spot to check out!