Reviews of Fireweed Home Comfort (Contractor)

The Silver Wolves

Will not call them again. Doesnt call back, poor people person.

Danette Moule

Earlier this year, my propane fireplace exploded in my face, and landed me in Whitehorse ER. The ER doctor had to pick shards of glass from my face and scalp before glueing me shut. (Side note: It was a Napoleon brand fireplace that exploded, a brand that is commonly sold in the Yukon.) After I got home and was recovering, I called Fireweed to see if a gas fitter could come by to inspect the unit to see what went wrong. A gas fitter came by and wrote up a report, which stated that Fireweed would work to get me quotes for a new fireplace. They never did. They never called me back. I called them, and they told me they were too busy to help. So, I'm left with a scarred face and a broken fireplace to this day. Would not recommend them.

Jason Eh

Prompt, they were early! Efficient, said it would be an hour for service and replacement of UV bulb, and it was done on time. Really explained the billing and service options including the service plan available. Great work! Happy to have them continue to look after my home.

Hank Moorlag

Excellent service today from Will Baker with the annual inspection and service of the furnace. And he was particularly helpful in providing information in answers to questions I had on the membership plan and warranty coverage. Efficient and competent service!

George Balmer

Well having Troy in to do a 'furnace service' was certainly a refreshing change from more than 30 years previous experiences in Yukon. Fast, and very very competent. We're committed to Fireweed now.

Karin Steele

Don was very informative and helpful with explaining everything I would need.

Bernie H

We were very happy with the communication before and after! Also the service itself (duct cleaning) was punctual, very friendly and professional. We will certainly use their service again!

Jen Harkes

Will was the consummate professional. reasonable rates, exceptional service. strongly recommend.

Elizabeth Eddy

We have a furnace and on demand hot water system from Fireweed and they have always been friendly, helpful and upfront about service and pricing. They are on call if something goes wrong and will fix it right away.

Robert Green

If you need oil tank replacement, I recommend Fireweed. They did a fantastic job at my house.

Bil Roberts

Will B. provided professional and courteous service to the furnace and air handling aspects of the heating system. His notes from previous years as well as checking a data base ensured that replacement parts were not prematurely installed and charged. Very pleased overall.

Joel Lapuz

I just want to write a review and let you know how pleased we are with your company and your technician Will. The technician arrived at our home on time, introduced himself and I explained to him what was going on with our Furnace. He ran a couple of test and then told us what he believed the issue was. The technician resolved the issue quickly and the cost was reasonable. We will definitely be calling again if we have any issues with our furnace again “Great first experience!! Technician was knowledgeable & friendly. Took his time checking my system & explained things so that I could understand. Looking forward to being a long time customer!”

Jared Cross

Troy is always quick and informative and does an excellent job. Been dealing with them for a few years now and am satisfied with the service they provide

Dusty Balls

Best HVAC company in the north and amazing service to boot. Could not recommend more if I could

John Russell

Fireweed installed propane furnace at my house. I would like to commend the technicians, Will Baker and Kapil on being courteous, professional and hard working. You are fortunate to have employees of this calibre representing your company.

Craig Vandenhoek

Made the call right in the middle of busy season on a holiday in the middle of the day late that evening a young man came out to my house After what I’m sure was a long hard day, and figured out the problem that had been stumping me for two days almost instantly I was very impressed with his knowledge and professionalism.

Sher Bouchard

Kapil did a thorough inspection of the job before quoting a fair price. The ducts were very dirty and they looked new once the job was done. Thanks for making the air we breathe better!

Geoff Woodhouse

Fireweed does our annual maintenance, and the work is quick, professional, and they clean up thoroughly after they are done.

Scott Olafson

Service was good, very friendly, professional and upfront about pricing. As for value, I would say the cost was about double what I was expecting to pay and the final product was short of my expectation. also seemed like it was a continuous up sell.

Donald Graham

I must say we are very happy with our High Velocity duct system you have sold us and it is doing exactly what you said it would do, in that each room feels more comfortable. Those little round registers really do disperse the heat evenly throughout a room.I was a little worried there would be a mini gale force wind coming out those little round registers. It may be, when you put your hand 8 or 10 inches from it, but further away it's a very soft flow of air. With the old oil fired furnace we had some colder areas in our house mainly due to our added extension to the back of our house in 1970. The common type duct work really did not distribute the hot air evenly. Our two-speed fan motor in low speed was quite a bit noisier than your low speed smart fan motor which is extreamly quiet and we keep on continuously. The Air Purification System looks to be topnotch with it's twin UV lamps. Your staff of Will, yourself and don't forget Travis who I called the Mole crawling space specialist and also the electrician, for their hard job well done and great customer courtesy. I'll recommend these guys and this product to anybody who will listen to me. Do and Clare

Gerry Ewert

We had a heating and on-demand water system installed by Fireweed a few years ago and it has been trouble free. The annual maintenance done by Will Baker was great, done efficiently and kept me fully informed of what was done. Appreciate Charlene who booked the service as well.

jessica mcmurphy

I have had nothing but great experiences from all of the staff at fireweed from don, kapil, will, and Amy Any and all of my questions are answered and they get the job done in a timely fashion and they even follow up with me when I am done

Donna Braconnier

Realy excellent service. Still waiting for blue rate light.

Sunpreet gill

Fireweed replaced my house heating system at very reasonable rate. They are very professional. I definitely recommend Firewood