Reviews of Precision Roofing & Quality Exteriors Ltd. (Contractor)

Mia Imelda

Precision Roofing Welland were amazing ! Professional , polite , on time , great value , great workmanship, I am very pleased hands down and would use them again and definitely recommend to others! Thanks ! :)

JordanSea Hair & Body Collections

Can't begin to say how happy I am with the work done ! Thank you again guys

Mike Bolgar

I shopped around and got quite a few quotes from many different roofing contractors. After meeting with Precision Roofing, I was extremely impressed with the professionalism and the knowledge that they had. The quote that I was provided was very competitive and although wasn't the lowest, I wasn't about to get my roof done by "some guy out of a truck". After the work was completed we were very pleased with the results and cleanup. I would definitely recommend Precision Roofing to anyone looking for a qualified and knowledgeable contractor.

Chris

All around great experience. Work was completed early and was well done. Mess was cleaned the same day. Would totally recommend.

Lori Bell

From the moment I contacted Precision Roofing, I received friendly, courteous and informative service. The office staff, the estimator, and the roofing crew! Amazing! They arrived when they said they would and delivered what they promised. The roofing crew worked so hard in the heat but I heard no complaints, even after having to remove 4 layers of old roofing material. After they were done, they cleaned up everything and left me with only a beautiful roof. Thanks so much Precision Team !!

Justin Callon

Honest and trustworthy. Always reliable.

Travis Thompson

Incredible service. HIGHLY recommended. Full roof repair and replacement was completed in a couple of days. Very friendly staff made this whole process simple, quick and seamless. Top quality work and communication. Thanks again!!

Sonya R

Fantastic customer service. Precision and team were very professional and did a fantastic job changing my eaves trough. Would highly recommend!

adam zacharjasz

Great customer service

Sandy Skeeter

nails everywhere after roof installation, and always an excuse when calling with concerns. I spent thousands and am not happy. sorry but I do not recommend.

Chris Filipowicz

Fast & good service

Shelley Panetta

Went over and above to ensure my roof and gutters are in excellent shape to prevent damage. Professional staff and great communication.

Chrystal Wilson

It's a long and boring story about poor communication and unprofessionalism, I'll try to be concise. After disappearing for months past the planned install time period, and being told by an employee that I'd lost my deposit because the company was in shambles with covid, I got a call that the installers were at my house to do the install, no warning, no appointment scheduled. $10k worth of windows and doors. Life had changed with covid, I was under the impression that I'd be finding a new source for windows, and I was isolating in another city. I made the mistake of allowing the installation to proceed with a tenant supervising. I own that mistake. Two doors were poorly installed. Multiple attempts (more than 5) were made by Precision to remedy the problems with one door, including involving the manufacturer (Del Windows & Doors), who confirmed it was an install issue. The first installer told the tenant that the door was ordered the wrong size, but Precision has stated that wasn't the case. It's never been clear to me why the door was so difficult to install correctly, I stopped asking for remedies and told the owner not to bother coming back again because I'd lost confidence in their ability to fix the door. The problem with the second door was never addressed. Some of the windows have condensation which makes me worry that the seals are broken. I reported to the company owner that I was not happy, and that I was trying to decide what to do, that I had to pay for a tire puncture on my truck because of the nails and screws left around the property, that the 2 doors were still an issue. One door has to be 'hip checked' closed, the other door has a threshold hanging out more than an inch causing a trip hazard, and the door isn't square in the frame. I haven't been able to be home long enough to properly deal with the situation, covid has turned everyone's world upside down. I did commit to the owner that I would pay the bill, and had been sending instalments. But I wasn't feeling comfortable or happy paying the whole bill because of the problems. I did want to bring in another contractor to fix the problem and ask Precision to cover their bill, but, as I said, my hands are full elsewhere. Tonight, the owner was belligerent, name calling, threatening etc. And again, I made clear to him my dissatisfaction, without calling anyone names or insulting. I have never received an apology for the hassles, for the mess the installers left or for my tire puncture. The remainder of my bill was paid tonight, but I'm not happy about paying for poor workmanship, I just don't have any capacity or interest in fighting. I wasn't going to leave a review as my part of the ownership of the problem, but after the owner's unprofessional belligerence tonight, and threats of a lawsuit if I left a review, I feel it's fair to share my experience. Pictures are of the door which was 'fixed' multiple times.

John Domster

As all business should be____our experience has been with a very professional group. Friendly, knowledgeable and fair. One can not go wrong using Precision Roofing. Our property was respected and well cleaned up. Very glad we chose Precision. Jack & Sharon

crxtfr

Great crew (3) very much a pleasure to deal with Precision. Price matched the estimate clean up was thorough. Excellent job done. Very professional!!!

Rob Clark

I have used Precision Roofing for over 13 years both professionally and personally. I have never had a complaint with their work, whether it’s a simple residential roof or a complex commercial property. Their pricing is fair and their service is excellent. 5 stars.

Jackie Watson

I had precision roofing come out and do my gutters and leafguard. Although slightly more expensive than a local competitor, I went with their quote because they were responsive, answered my questions, had great reviews, and were very thorough, etc. When they showed up to replace the gutters, the installer noticed that the person who quoted the job didn't select the best colour match to the house, and recommended we do something else. I was so glad that he second-guessed it and brought it to my attention and fixed it on the spot. Luckily, he had the colour we needed on hand. If he hadn't second-guessed the choice, I probably wouldn't have been happy. Thank you!! Overall, very pleased. Their customer service is amazing, they are there when they say they will be there, and they take pride in their work. Recommend highly.

Tina Bolgar

We just had all of our doors and windows replaced by Precision Roofing. They did a very professional installation with close attention to detail. Their pricing was more competitive then anyone else that had provided a quote to us. Highly recommended!

Krys H

Nobody's perfect... A few years ago I had Precision do our roof and recently we found that a part of our overhang was not fixed properly during the roofing process. Unfortunately it had caused a huge dip in our overhang and some water damage inside the bedroom it was over. I called precision when I realized the damage it was causing and they came right away. Not only did they replace the rotted overhang, but they thoroughly checked the entire roof, put brand new eavestroughs on and had Dun For You come in and fix the interior room...FREE OF CHARGE. It was a huge relief to my husband and I and I am pleased with how amazing they were to work with. They made a mistake and they fixed it, more than I ever expected. I am so glad I called them and told them what happened and because they were able to admit to their mistake and correct it, I will definitely use them again in the future. Everyone makes mistakes... you just gotta own up to it when you realize it..and they did and went over and above to make things right!

Mike

A great bunch of guys and a friendly helpful office staff makes a world of difference when doing home improvements while in a pandemic. Thank you!

O KIDS FAMILIY

What a great company, love the work they did ! Great value for the work completed! Thanks

Kevin Fox

Had a great interaction from Bab at Precision Roofing. He was kind, courteous, and took the time to come have a look at my existing roof to ensure he had all of the information to give me the best quote. I can tell their workmanship matches their customer service, and would highly recommend.

Mike Cotton

Precision Roofing gave their greatest amount of service possible from the moment I contacted them. From the minute I called them on the phone to the moment they finished my roof, Precision gave me phenomenal workmanship, quality of work and any form of service done. Any person that I dealt with, whether it be a roofer, sales associate or even the owner, treated me with the utmost care, respect and professionalism. Along the whole process I was informed with pictures, progression status and notified of any issues immediately. The finished product left me amazed at the true quality and reliability that my roof has now. The workers at precision were even as kind to go out of their way, to assist my wife with some dust issues in our garage. I would highly recommend Precision to anyone who needs any type of roof work. Every aspect of the company is truly excellent and overall, goes above and beyond, to give their customers the greatest experience possible.

PAUL MARCOV

Beautiful Quality Roof & Exterior complete on my cottage in Haldimand thanks to Precision Roofing & Quality Exteriors. After 3 major storms in 2019, and 1 in 2020, not a shingle or piece of siding missing!!! Thanks so much for the great job!! Paul Marcov

Barbra Elbaum

Very happy with the replacement of my gutter system. The staff I interacted with were friendly and professional. The cost was reasonable and the work done within weeks of getting the estimate.

Ross Serianni

Just wanted to take a moment to thank Vince and his crew for a fantastic job on our roof. He called and let us know when he was arriving - and they did! He told us how long the job would take - and they finished on schedule! He gave us a fair and itemized quotation - and it was more than competitive! He said we wouldn't even notice that his crews were on site - and they left our property in immaculate condition! Precision Roofing is by far the professional answer to all your roofing needs. Contact Vince and his team today. You won't be disappointed!????

Jason Gale

Amazing job .. amazing guys

mike stanisic

The are professional at what they do

Christine Slaght

From the moment I contacted them to the completion of the project, everyone I dealt with was extremely professional and everything was delivered on time, as expected and at the price quoted. Thanks Vince and team!

Tom Wood

Precision Roofing did a great job on my garage roof last week. The crew (Todd and Chad) worked until dark the one night to strip and showed up bright and early the next day to finish the job. There were some extras, too (replacing of fascia) that their other brother Troy came to offer his expertise. Clean up was meticulous. Price was competitive. The experience was great from the start with Kevin and Joanne taking care of all the details. Thank you very much! Highly recommended! Tom Wood

tracy McDonald

Was very pleased with Precision roofing. They are friendly to deal with and professional with their work. They cleaned up and did a great job. Had a bit of a wait before they could do our roof because of the rain and bad weather but better than having a company that does a crappy job because they do roofs in the rain. Will definitely recommend and use again

Charlene Pasquini

I am very pleased with the work and exceptional clean up by the workers. I was treated with respect from the point of sale and in my phone conversations with Joanne. I had many questions and wondered if their promises would be kept. I am pleased with their professionalism and courteous workers who showed respect for my home and care of my property. Thank You Charlene

Melodie Merrick

I am writing this review for my sister Wendy Rongits because she does not have a computer. Good team of workers who got the job done quickly and professionally. Clean up was excellent. Love my new roof and I am very satisfied with their work.

Colette Bolduc

We had our siding, eavestroughs and fascia done by Precision Roofing this past week. We have nothing negative to say about the whole project. We did get a couple of estimates and decided to go with Precision. They replaced our roof about 15 years ago, and they did a super job. Their estimate was reasonable and we were confident that they wouldn’t disappoint. Rod the estimator was very professional, polite and personable.. His responses to our questions were always prompt. When I would text him, he always responded immediately. Never had to wait. We got the estimate in July and he was honest to say there was about an 8 week wait for the job to get done, which was totally fine. Once scheduled the guys showed up on time. They were very polite. They did an amazing job and the daily cleanup was well done. When the job was completed we found a small flaw and when we brought it to their attention they sent the guys over the same day, and they fixed it right away. Kevin called the following day to make sure we were happy with the job. We most definitely recommend Precision Roofing.

Alyson Cowell

Precision worked will all 4 landlords to change the roof on my townhouse building. They did a great job! Everything was done in a timely manner and was cleaned up when they were done.

Sunshine T

The entire team at Precision Roofing were absolutely fantastic. At every step of the process the people were polite, friendly and efficient. From the first contact to the final thank you, it was a great experience. I will definitely use them again in the future. I would like to say a special thank you to Joanne the office manager. She was honest, sincere and a pleasure to work with. Thank you Precision Roofing.

Jim Clark

What a fabulous experience! From the first interaction with the estimator, through to completion of the job, Precision Roofing and it's employees far surpassed my expectations. The start of the job was like a perfectly choreographed play. The shingles arrived shortly before Precision Roofing's crew. Shortly after the shingles had been placed on the roof, the scrap bin was delivered. Once the bin was in place, the crew jumped into action. The crew supervisor introduced himself and the work began. The weather was uncooperative and they were only able to work until around 11 am when it started to rain and snow. However, they focused on just one section of the roof to be sure that no bare section would be exposed. The crew kept us informed of what they were doing and when they were coming and going as well as when we could expect them to return. They showed up ready to work at exactly the time they promised, announced their arrival and got to work. They laid tarps around the perimeter of the house to protect gardens and bushes and to facilitate cleanup. They moved patio furniture and covered the BBQ to prevent any damage. They were extremely conscientious regarding our property, our neighbours' property and any potential inconvenience their presence may cause us or our neighbours. Dealing with Precision Roofing has been a pleasure. Their product, workmanship, attention to detail, customer focus and warranty are outstanding. It's not likely that I will need to have another roof done, but if I do, there won't be any need for me to get competitive quotations. All I'll have to do is call Precision Roofing.

Marcus Savage

Raymond Ritchie is the most knowledgeable and professional installer on this crew. Was a pleasure to deal with and answered all my questions thoroughly. Will definitely be calling and referring him again. Five stars for Raymond Ritchie and his expertise.

Janice Mullins

We were so pleased with the guys from Precision Roofing. They made sure clean up was done and there was no damage to property. Roof looks great,. Thanks guys.

Marlene Grabell

Precision roofing did an excellent job on my roof. Roofers we very polite and cleaned up after every day they worked. Had one roofing company do part of my roof 3 year ago and when they were done found 31 nails. This company I found 2 nails must of been under the bin I give them 5 stars from estimate office staff and the roofers. Had it done a couple months ago with no problems. Thanks Precision roofing.

Bill Campbell

I called three weeks ago to have someone contact me about a roofing quote. I needed the entire rear of our home re-done, along with 4 skylights replaced and flashing re-done in other areas of the roof. I was told someone would contact me within 48 hrs. After no call was received, I called back a week and a half later---spoke to a different office person and was told the same---I will receive a call within 48 hrs. So after yet ANOTHER week and a half with no response I called back this Tuesday (3 weeks later) to try just one more time. The person that I spoke with once again was sympathetic and gave me the salesman's cell phone number so that I could contact them directly. I called the sales rep and got a 10 minute profanity -laced dissertation about how unprofessional the internal communications are at the company, along with a lecture about how they do not like jobs that are not entire roofs. End result was he was not going to give me an estimate and asked me not to complain--as if. To make myself clear---this sales rep was the absolute worst I've ever dealt with as a homeowner of more that 40 years. I immediately phoned the office back and spoke with the owner--Vince--who heard my concerns. End result.....he seemed disinterested and said he'd have a talk with the sales rep. Sounded to me during our conversation that Vince just wanted to get off the phone. There was no offer to have another sales rep contact us, or any indication that he was interested in taking steps to follow up and give us an estimate. If that is the kind of service and attitude that is prevalent, I would NOT recommend this company to anyone. Who needs that kind of attitude????

Jayden Hogg

Shout out to precision roofing for installation of my roof ! Wow it was done in a timely manner, crews are respectful and polite 10/10 would recommend anyone who needs a new roof done or even a repair ! Good jobs guys thank you