Reviews of Waterloo Home Improvement (Contractor)

Aaron Dufault

Scott Karn and his team recently finished re-painting our entire house. The work was done with excellent quality throughout, exceeding my expectations, and was totally transparent with me from the detailed initial quote through to completion. I am very grateful for the skill and care they applied to our house, and would gladly recommend them to others needing a home renovation.

N Linton

We had Scott Karn and his team do a basement reno and an upstairs bathroom reno. They were professional and attentive. They transformed our basement from a one-room family room to a family room, a bathroom a laundry room and an extra bedroom.

Suzanne Braam

Waterloo Home Improvement is my "go to" reno company. Scott personally has worked on many projects at our house over the years and we hired Waterloo Home Improvement to do our upstairs bathroom 5 years ago. Recently, we decided to take down 2 load bearing walls on our main floor to convert our dining room/kitchen/family room to an open concept family room/kitchen. There is no other company that I would trust to install beams and do a reno of this magnitude. Scott walked us through the entire process of applying for permits, having an engineering company review and approve the plans and working with a kitchen designer to transform our main floor and create my dream kitchen. Scott's guys are amazing. They are careful, conscientious, and clean! I was very impressed with their attention to detail and how they cleaned up their mess at the end of every day. Scott is great with details and scheduling. He always informed me about the week's plans and kept me in the loop regarding any changes. He was quick to address all my concerns and was able to answer all my questions. Best of all, the job was completed well within the time frame that was quoted. His team does such great work! I am so happy to have been able to do this renovation. Thank you Waterloo Home Improvement for giving me the kitchen of my dreams.

Rebecca Roy

Looking for 5 star work on a 4 star budget? Want to support a small, local business? You can't go wrong with Waterloo Home Improvement. They finished my basement this winter and I love the results. The workmanship was strong, the guys were always on time, courteous, friendly and professional (they definitely go the extra mile) and they were flexible with dates when I needed them to be. Definitely not your usual contractor!

Mike Shehan

We're very happy with the professionalism and work completed by Waterloo Home Improvement. They were very friendly, clean, and flexible when we needed to make changes to the original work order. The work was even completed ahead of schedule! Great experience!

April Oscarson

I would wholeheartedly recommend Waterloo Home Improvement and will use Scott and his team for any and all future reno’s we consider. Scott has done work on our prior home in North Waterloo, and now that we’ve recently moved to Kitchener we’d be more than happy to have his professional touch here! The quality of work is stellar and the ease of communications and timely, thoughtful service really makes this company stand out. I have always felt fully confident leaving our work in their capable hands. All the staff are friendly and trustworthy and I had no reservations about this team. Scott is very, very organized. The workmanship is impeccable and when he needs to bring in any sub-contractors he supervises all associated trades to ensure that all work is up to his standards. Don’t hesitate to book with Waterloo Home Improvement.

Dave and Lynn Graham

Three years ago we had Scott renovate our basement and we were so impressed by his work that we recently asked him to update the rest of our home as well. We had a major renovation to our house and throughout the process Scott was helpful, informative, professional, and thorough. We can't say enough good things about the quality of his work and the integrity of his company.