Reviews of Reno Compass - Your Renovation Project Starts Here (Contractor)

Jie Sun

We feel very lucky to have Reno compass design and do the renovation for our new home! Rooney and his team did a great job. Very detailed, patient and surprisingly good. even finished with room deep cleaning service. Recommend with 5 star!

Tina Li

(Translated) The service is very good, and the small customer service has always followed up the case, very professional, and now I have to go directly to the excellent home for everything, because other homes are unreliable (Original) 服务特别好，并且小客服一直有跟进case，非常专业，现在有什么事情都直接找优家了，因为别家都靠不住

27 Allin

(Translated) The appointment is very fast, there is a professional master to see the venue personally. The pertinent advice is very good. The answers to all questions are very professional! Thank you (Original) 预约非常快就有专业的师傅亲身看场地 给予中肯的建议 服务态度非常好 所有问题的回答都非常专业！谢谢

Jenny L

We chose Reno Compass to transform our unfinished basement into our ideal basement space! The team did a superb job. Vincent (our PM) was very professional, patient, and helpful, always being quick to respond to questions and meet our design needs. The on-site renovation guys were very efficient, upbeat, hardworking, and respectful. We were truly able to see the professionalism and teamwork behind it all, so we've decided to choose Reno Compass again to help design and install our basement's wet bar. I'm sure they won't disappoint. Recommend! : ) Basement highlights: entertainment & games area (incld. mini-home theatre), wet bar, fitness area, powder room, unfinished storage rooms

Jun Wang

Smooth Experience, quick response, and great value

Ye Henry Tian

(Translated) Recently completed the basement through Youjia.com. Due to the impact of the epidemic, after 6 days of work started in March, it had to be suspended until the end of June to resume work. During this period, Youjia.com has been providing information updates, and the construction team is also very professional and responsible. They cleaned up the basement and materials before leaving. After resuming work, they also pay attention to mask protection and social distance. In general, Youjia.com provides professional and timely services, providing professional measurement, evaluation and quotation, and providing electronic design drawings and solutions. The construction team is also very good, professional and hard work! The construction also pays attention to clean and low noise. The overall experience and feelings are very good! The price cannot be considered cheap, but the overall service is still in place! Special mention should be made of Vincent from Youjia.com. Good service from the guy! (Original) 最近刚通过优家网完成了地下室。由于受疫情影响三月开工6天后，不得不中断，直到6月底复工。在此期间优家网一直提供信息的更新，施工团队也很专业负责，把地下室和材料都收拾干净整洁才离开。复工后也都很注意口罩防护和social distance.总体而言，优家网服务比较专业和及时，提供专业测量，评估和报价，提供电子的设计图和方案。施工团队也很不错，专业努力! 施工也注意干净和低噪。整体体验和感受是很好的! 价格不能算便宜，但服务总体还是到位的! 特别要提一下优家网的Vincent。 小伙子服务不错!

Nan Yang

(Translated) The decoration of the entire basement is faster than expected, and the workers and masters are very patient and careful, and every place that we need to confirm with us has reached good communication. The designer and the person in charge come over almost every day to supervise and confirm the construction period. Every detail of the decoration of the entire basement is what I want. thank you very much! (Original) 整个地下室的装修比想象的要快，而且工人师傅们都非常的耐心细心，每一个需要和我们确认的地方都达到了很好的沟通。设计师和负责人几乎天天都过来监督和确认工期。整个地下室的装修每一个细节都是我想要的。非常感谢！

K

Reno Compass did a great job with our home renovation with excellent workmanship and professionalism. On top of that, Rooney provided excellent customer service and listened to our every need. Highly recommended.

Mohammad-Reza Khanpayeh

I am really lucky to find this team and company. They are great on the price, quality of service and most important on time at finish the job at deadline.I highly recommend Reno Compass company specially Rooney who was my project manager.

Chi Luo

A very good friend of mine remmended the Reno compass to me, and we decided to chose them to renovate my basement for one bed room, one kitchen and one bath room, also including the stairs. They did excellent job for the entire works, and we love it. Communication was active and they were responsive. Everyone was very professional. Very friendly and on top of everything. Kept to the budget and did a very professional job. I would recommend it to all my friends for renovation.

Angela Chen

(Translated) Youjia.com is a trustworthy decoration platform. Cracked wall recommended. (Original) 优家网是值得信赖的装修平台。裂墙推荐。

Beta H

I chose Reno Compass to do my kitchen, bathroom, and stairs upgrade. They have provided good services. Of course, there are some unplanned situations, but Reno Compass is very approachable and negotiable. No matter which company you choose, whoever can help you manage the work process, solve the problems, and guarantee the work quality are critical. I recommend Reno Compass. Overall, it is good experiences.

Chiyu Liu

(Translated) Praise! The basement of my home was refurbished. The team of Dragon Master recommended by Youjia.com is very good. The work of the decoration masters is very professional and serious. During the construction process, the engineering supervision of Youjia.com can follow up in time and find out the problem is solved immediately. The demand, do the decoration to find Youjia.com, they have professional services and efficient engineering quality, thank you for the service of Youjia.com, thank you Master Long's construction team. satisfaction! (Original) 好评！我家地下室做翻新，优家网推荐的龙师傅团队很不错，各位装修师傅工作都非常专业又认真，在施工过程中，优家网的工程监理能够及时跟进，发现问题马上解决，满足了我们的需求，做装修找优家网省心，他们有专业的服务和高效的工程质量，在此谢谢优家网的服务，谢谢龙师傅的施工队。满意！

Carson L

(Translated) The quality of service and follow-up are in place, and the customer service is also very patient (Original) 服务质量和跟进都很到位 客服也非常耐心

The candy toy smash

(Translated) The business owner personally and personally follow up all the way in order to bring the customers closer and trust each other to understand to do list to complete a decoration object. Communication is very important in the decoration, so that the effect of the decoration can meet the requirements of the owner. On the top, Ujia.com is absolutely responsible for this 5star! ✌️✌️ (Original) 商家老板亲力亲为，一路follow up, 就是为了使主顾拉近距离，彼此信任了解to do list共同完成一个装修object. 在装修上沟通非常重要，这才能让装修出来的效果达到户主的要求，在这一点上，优家网绝对担当的起这个5star!✌️✌️

lisa林

(Translated) The home is a basement project. Recommended by Youjia.com, the master is very patient and always helps me to make ideas. It can solve many intractable diseases and move quickly. The construction team owner is also very responsible. (Original) 家里是地下室工程，经由优家网推荐的，师傅做工仔细耐心，经常帮我出点子，能解决很多疑难杂症，动作很快。施工队老板也很负责任。

Charles F

(Translated) During the epidemic, it was decided to renovate the basement. Youjia.com provided professional and meticulous services and suggestions throughout the process, and completed the basement decoration in about four weeks. The design drawings produced by the team gave us a more intuitive consideration of space design and partitioning, and gave us full flexibility and adjustment space in material selection. Rooney and Vincent seriously and responsibly followed up and supervised the entire decoration process, coordinated the communication between us and the decoration team, and accompanied us when purchasing decoration materials. They patiently answered many questions about the decoration, and took the initiative to provide us with Many suggestions on house maintenance were made. We also made a timely response to the changes in our needs during the decoration process. We will follow up every few days and reply to any questions in a short time. When some materials were out of stock due to the epidemic, the team also tried their best to find materials for us in other places. The coordination and supervision during the decoration process and the return visit after completion were very professional. Special thanks to Master Chen, Xiao Tang and Master Zhao of the team for their serious, meticulous, and responsible attitudes, who tried our best to meet our requirements for colors, materials, collocation, etc., and the final results are also very satisfactory (one omitted here) Thousands of words) Generally speaking, having such a relatively transparent platform with services in place in Canada is indeed a lot of worry and trouble-free, definitely recommend! (Original) 疫情期间决定装修地下室，优家网全程提供了专业细致的服务和建议，在四周左右完成了地下室的装修。团队出的设计图让我们对空间的设想和分区有了更直观的考量，在材料选择上也给了充分的灵活度和调整空间。Rooney和Vincent认真负责地跟进并监督了整个装修过程，协调我们和装修团队间的沟通，在选购装修材料时也一起陪同，非常耐心的解答了很多关于装修的问题，同时主动为我们提供了不少房屋维护方面的建议。对装修过程中我们需求的变化也做出及时的回应。每几天会到场跟进，有任何问题都在短时间内及时回复。疫情原因导致部分材料缺货时团队也替我们尽力在其它地方找材料，装修过程中的协调监理及完工后的回访都很专业。在此也特别感谢陈师傅和团队的小唐还有赵师傅等认真，细致，负责的态度，尽力满足了我们对色彩，材料，搭配等要求，最后出来的效果也非常满意 (此处省略一千字) 总体而言在加拿大有这样一个服务到位相对透明的平台确实让人省心省事很多 definitely recommend!

Chloe W

Very welcoming attitude from all of their staff and contractors. Reasonable quotation price, if you are not looking for the cheapest job done in the market. Always prompt in communication is really satisfying.

Daniel Nourian

Ronnie was very responsive and helpful in accommodating our requests during the renovation of our house. The team did a great job with painting, hardwood floors and tiles. Overall we were very satisfied with the outcome and customer service provided.

Oscar Zhang

I am happy with their service. They arranged three construction companies for me a few days after I submitted the application. I compared their price and scheme to get a very good solution. They sent a technical guy to assist and suggest me during the project period. The project is finished on time and well done. I will choose their service again next time.

Jayden Gibson

(Translated) The basement was renovated about 1 year ago. The master they sent was very helpful and provided many useful suggestions and design proposals. The basement of my house is now gorgeous and comfortable. Thank you for your professional services. I highly recommend it to Homeowners in Toronto who need renovation! (Original) 大概在1年前装修的地下室翻新，他们派来的师傅十分给力，提供了许多有用的意见和设计方案，我家地下室现在变得华丽而又舒适，十分感谢优家网的专业服务。 我强力推荐给多伦多地区需要装修的Homeowner们！

Sam k

(Translated) This is my first renovation, I found the excellent home network through the network. The communication of Youjia.com is very convenient and the response is very fast. After contacting the decorator, it started soon. The decoration master is very good at communicating, the reply is also very fast, and the suggestions given are also very practical, saving a lot of trouble. The decoration process was smooth and the quality was very good, including the cleaning after the renovation was done very well. It is worth recommending to other friends who need to be renovated. (Original) 这是我第一次装修，通过网络找到优家网的。优家网的沟通很方便，回复也很迅速。跟装修师傅联系好之后，很快就开工了。装修师傅很好沟通，答复也很快，给出的建议也很实用，省了不少麻烦。装修的过程很顺利，质量很不错，包括装修完之后的清洁也做得很好。值得推荐给其他需要装修的朋友们。

Miles Li

I am overall satisfied with their services, especially the very caring and considerate support by their co-founder Rooney. In general, it has been a pleasure to work with this company: Reno Compass (优家网) introduced three contractors who each submitted a proposal; they also arranged on-site visits to each contractor's office and project site, so that we had a chance to see how the contractors managed their customers' projects; eventually we decided to choose a contractor based on how confident we were about their capability and their quality/time assurance, and not just on the pricing; The end result was overall good: the project started on time, concluded on time, so far we have not seen any major quality issues, Reno Compass (优家网) offered to pay for duct cleaning at the end of the project, and also made a few great referrals to other service providers such as furnace service and home alarm system installer etc.[Thank you Rooney for your hard work and excellent support!] If there is any area for improvement, I would strongly suggest that they come up with a more comprehensive three-party agreement covering more details, such as a list of standard materials used for the reno, and a list of standard services (e.g. # of power outlets in a room, and whether or not water line installation is included with a fridge installation) included in the pricing etc, such that customers will not run into the headaches of re-negotiating with the contractor in the middle of the reno project about something that the former believe should have already been covered but the latter disagrees. I would have given the company a 5 star but, given the couple of re-negotiations with the contractors during the project which led to extra cost and extra headache (which was overall manageable), I would rate their overall performance 4.5 stars. If the company can take concrete measures to provide better protection to their customers as stated above, I would not hesitate to use their service again in the future.

Herman Wong

(Translated) We are a basement renovation project, the construction period is more than 3 weeks, and the whole construction progress is quite satisfactory. During the construction period, communication with the master is smooth and manual. Future decoration needs will still find Youjia.com! (Original) 我们是是地下室装修工程，施工期为3周多，整个施工进展挺满意。施工期间，与师傅沟通顺畅，手工还可以。未来的装修需求还是会找优家网！

STEVEN MAO

(Translated) I have been in Canada for more than ten years. I have used a lot of Home-related services before. No matter whether the Westerners or the Chinese are really sincere to the customers, I am satisfied. It is not because there is any intentional deception or the price is very low, but the quality No way. Makes me wonder if the service in Canada is worse than that in China? With a helpless mentality of having to renovate the entire house, I found Youjia.com. I felt that I was ready to be fooled. However, after meeting young people like Vincent, Roony and Will on Youjia.com, I changed my view of Canadian contractors. The first is the sincerity of the Vincent team, patiently listening to my requirements, giving suggestions, without letting you feel pressure, allowing you to shop around (but in the end, I think all the services of Youjia.com are screened and can’t be wrong) , In the process of signing the contract, we feel that we are truly considerate of our customers, patiently compare, and the prices given are very reasonable. Finally, the team of Master Will was selected, from material selection, design, schedule, construction, and finishing. The communication is smooth, Will listens patiently to my various requests, and gives suggestions when I am not sure, but does not push you. It turned out that Master Will’s advice was from my perspective. Some items were added or subtracted in the middle of the project, and the prices were fair and reasonable. Due to the impact of the epidemic, although the construction period was affected, Will communicated with me many times during the period, which made us feel that in this difficult period, although the whole house was renovated, we did not panic. There are some unexpected problems in the middle, and Will can communicate quickly and patiently to solve them. Engineering quality can be expressed perfectly. I am very satisfied with all the details and do a very good job. In the end, the follow-up cleaning also ended and was very satisfied. This team is a group of energetic young people who are responsible for their work and considerate their customers. I can finally say that after so many years in Canada, I don’t have to worry about Home services anymore. Just find Youjia.com directly. Thank you young people from Youjia.com! great! (Original) 来加十余年，以前用了很多和Home有关的服务，不管西人的和华人的没有一个是真正为客户诚心服务，让我满意的，不是有什么有意欺骗或价格倒很低，但质量不行的。让我怀疑加拿大的服务难道比中国还差？怀着无可奈何又不得不要装修整个屋子的心态找到了优家网，当时觉得已经作好上当准备了。然而一切都在优家网这里遇到Vincent，Roony ,Will这些年青人后改变了我对加拿大contractor的看法。首先是Vincent团队的真诚，耐心倾听我的要求，给出建议，又不让你感觉压力，让你货比三家（但最后我觉得优家网的所有服务都是经过筛选的，不会错），在合同签定过程中让我们感到真正替客户着想，耐心比较，给出的价格非常合理。最后选择了Will师傅的团队，从选材，设计，排工期，施工，收尾。沟通顺畅，Will耐心倾听我的各种要求，在我不确定时又给出建议，但又不push你。事后证明Will师傅给的建议都是从我的角度着想。工程中间加减了一些项目，价格公道，合理。由于受疫情影响，工程工期虽然受影响，但其间Will多次和我沟通，让我们感到在这种困难时期，虽然整屋翻新，心里也不慌。中间出现一些意外的问题，Will都能快速，耐心沟通解决。工程质量可以用完美表达。特别满意各种细节，做的非常好。最后后续清洁也收工也非常满意。这个团队是一群充满活力又对工作负责为客户着想的年青人。我终于可以说来加拿大这么多年以后可以不用为Home各种service而再烦心了。直接找优家网就对了。谢谢优家网这些年青人！赞！

Qianyu Jin

(Translated) Youjia.com has a good service attitude, fast decoration and good quality. The renovation of the basement took less than a week from start to completion. Recommended. (Original) 优家网服务态度很好,装修速度快,质量好。地下室装修从开始到完成不到一星期的时间。值得推荐。

Trillium Controls

Quick service, knowledgeable, Gave Good advice and was easy to deal with. Would use their services again.

Shiny Sun

(Translated) I really appreciate Ronney's service and Mr. Gu's professional renovation skills I have always had a headache about the decoration, and even a little bit embarrassed, because I have seen too much depression and annoyance caused by the decoration. I even bought equipment and prepared to do it myself. But after installing the second floor floor, he gave up this plan. Looking at the dim kitchen and the narrow shower room, I have been patient. But after suffering for a few years, I finally decided to invite a professional team to do the decoration this summer. So I searched on the Internet and looked for recommendations from friends everywhere, and several waves of team measurement quotations came. After one offer, the following is gone. One is a one-person team. The other has a friend’s guarantee for quotation and quality and credibility. The talks are also very good, but the good teams are naturally very popular. Their project schedule is already in the fall. after that. Just finding a reliable decoration team is so troublesome, you can imagine how troublesome the decoration process will be. When I was worried about whether the renovation could be completed this year, Youjia and Rooney appeared in time. Our project is neither large nor small. It renovates the kitchen, 2 bathrooms on the second floor, toilets on the first floor, and the basement is fully decorated. In order to help us make the most of the limited budget to achieve the decoration effect we want, before signing the contract, Rooney visited 3 times, led 3 times to choose ceramic tiles, and led us to see 3 decoration models. During this period, Rooney has been making suggestions, color schemes, bits and pieces, and everything is in place. Finally started, we vacated the scene for the decorator. Master Gu and his team came to the scene to protect the furniture and carpets, and the preparations were meticulous. We give them the keys. We stayed at a relative’s house and left the construction site for an hour’s drive. There was no way to watch the progress of the construction every day. It was very hard to come 3 times a week. At the beginning, I wondered, do I have to check the progress and quality every day? But as the construction progressed, our little worries disappeared, because Rooney and Master Gu were very reliable. During the renovation, Rooney and Master Gu communicated with us in a timely manner, using their experience to make adjustments to the construction plan based on the site. Master Gu has many years of experience, and the decoration has no shortcomings in all aspects, especially the construction attitude is correct, and the details are basically meticulous. We are very happy that Rooney sent Master Gu to do the project. Of course, as Party A, we still achieve the frequency of coming to the construction site every 2 to 3 days. But it is not because of worrying about the quality of construction, but mainly want to see the progress of construction. For one and a half months before and after the construction, the Ronney team has been maintaining this timely communication, providing on-site quality supervision, and always providing feedback and rectification for the problems and new ideas we found during the construction. It can not be said that the decoration process was all smooth sailing, but we are basically relieved, because we believe that Rooney and Master Gu will definitely solve the problem. Summarize the decoration results, one word, good, two words, satisfaction. We recommend the combination of Rooney and Master Gu. (Original) I really appreciate Ronney's service and Mr. Gu's professional renovation skills 一直头疼装修的事情，甚至有点怵，因为耳闻目睹太多的因为装修而导致的郁闷和烦恼。甚至置办了设备准备自己干。不过装完二楼地板之后还是放弃了这个打算。看着昏暗的厨房和狭窄的淋浴间，就一直忍耐着。但是忍了几年之后终于决定在今年夏天请专业团队来做装修。 于是上网查找，到处找朋友推荐，也来了好几波团队测量报价。有一家报价之后就没了下文，有一家是一个人包打天下，有一家报价和质量信誉都有朋友保证，谈得也很好，不过好队伍自然就很热门了，他们的项目排期已经到了秋天之后。仅仅是找个靠谱装修队伍就这么麻烦, 可想而知装修过程会多麻烦。正担心能否今年完成装修的时候，优家网和Rooney及时的出现了。 我们的项目不算大，也不算小，翻新厨房、二楼2浴室、一楼卫生间，地下室全装修。为了帮我们最大限度利用有限的预算达到心里想要的装修效果，在签合同之前，Rooney上门3趟，带领去选瓷砖3趟，带领我们看装修样板3个。在此期间，Rooney一直出谋划策，颜色方案，零零碎碎，方方面面都细致到位。 终于开工，我们腾出了现场给装修师傅。谷师傅和他的队伍来到现场，保护家具，保护地毯，准备工作一丝不苟。我们把钥匙交给他们。我们住到亲戚家，离开施工现场一个小时车程，没办法每天都来看施工进程，每周来3趟就很费劲了。开始心里还想，是不是要天天来看看进度和质量呢？不过随着施工的深入，我们的那点小担心就消失，因为Rooney和谷师傅很靠谱。装修期间，Rooney和谷师傅和我们一直及时沟通，利用他们的经验结合现场对施工方案作出调整。谷师傅多年经验丰富，装修全方位无短板，尤其施工态度端正，细节基本做到一丝不苟。我们很高兴Rooney派出谷师傅来做项目。当然，作为甲方，我们还是做到了每2到3天来施工现场一次的频率。不过不是因为担心施工质量，主要还是想看看施工进展。 施工前后一个半月，Ronney团队一直保持这及时沟通，提供现场质量监管，对于我们在施工中发现的问题和新的想法总能做到反馈和整改。不能说装修过程全部一帆风顺，但是我们基本上是安枕无忧，因为我们相信Rooney和谷师傅一定会把问题解决。总结装修结果，一个字，好，两个字，满意。我们推荐Rooney和谷师傅的组合。

Jeff Y

(Translated) Last month, the family was in a hurry to repair the water pipes, the water pipes leaked, and I found a home. I recommended a master. The result is a master on 51, and then there is no water card, and the price is still thief. . . (Original) 上个月家里着急需要修水管，水管漏水， 找了优家网，推荐给我一个师傅，结果就是51上的一个师傅，然后还没有水牌，报价还贼贵。。。

Chao Cao

Amazing renovation platform company

JUNYE XU

(Translated) Just bought a new home ready to ask the master to decorate, found a good home network through friends recommended! They treat customers very patiently and professionally. The engineering team they introduced was hand-made very well, people are very nice, and the charges are not expensive! I am very satisfied with this renovation experience. If there is a need, I will choose Youjia.com. I will also recommend my friend to Youjia.com! (Original) 刚买了新家准备请师傅装修，通过朋友推荐找到了优家网！他们对待客户很有耐心同时也很专业。他们介绍过来的工程队手工很好，人也很nice，收费也不贵！我非常满意这一次的装修经历，如果以后有需要我还会选择优家网。我也会把优家网推荐我的朋友！

lixue li

The interior decoration of my house was completed within a month. The decoration team is very professional and attentive, and every detail is done very well. I will recommend Reno Compass to my friends when they need renovation.

Michelle Chen

Excellent service.

Lei Wei

Thank you so much Rooney to help us to get through the challenge we had during and after our house reno project. I really appreciate the effort he made to ensure our project is done with satisfaction. Rooney is the owner and he is very patient and responsive and always try to accommodate our requests and put customer's needs first. He provided great assistance and support to us in communication with the contractor.

Zheng Zhang

A employee in reno called Johny is great, he is responsible and reliable. This five star is for him.

LIU FANG

(Translated) Thanks to the horticultural team recommended by Youjia. The master is very good at handwork. Many details have been considered for us. The service of Youjia.com has also helped us a lot! thank (Original) 感谢优家网推荐的园艺队伍，师傅手工很好，很多细节都替我们考虑到了，优家网的服务也帮了我们大忙！ 感谢

Sheng Hui Wang

Reno Compass was the company we chose to renovate our basement. It was a perfect experience. Excellent service and responsive at all time. timing of completion is accurate. Exceeded our expectation. The company provided beyond excellence in the whole project, design and craftmanship. best dollar value compared to others company we quoted. I quoted a few places, and I chose this company. They provided excellent ideas that we chose to follow...and we are proud that we did. From the start to choosing design and material to renovation and completion...everything was done perfect. I highly recommend this company for renovation. Thank you to Rooney and his team!

Lisa WANG

(Translated) The kitchen renovation that had been entangled for ten years was finally completed this summer. After eating a month of ash, I saw that the new kitchen felt that everything was worth it. First of all, I would like to thank the friends who have made a drink in the circle. Secondly, I would like to thank Youjia and the decoration master Ryan. Whether it is out of professional habits or personal preference, I highly respect this contract-supervised engineering model. Do a good job in the spirit of the contract. recommend! ! (Original) 纠结了十年的厨房装修终于在今夏完成了，吃了一个月的灰，看到焕然一新的厨房觉得一切都值了。首先感谢圈里offer蹭吃蹭喝的好友们，其次感谢优家网和装修师傅Ryan，不管是出于职业习惯还是个人喜好，我是非常推崇这种有合约有监理的工程模式，各方都本着契约精神做好分内的工作。推荐！！

ying zuo

(Translated) The project is meticulous and the service is good, and the return visit is also in place later in the project (Original) 工程细致服务好，工程后期回访也很到位

Will Cheng

I once used this company to help me with finding a kitchen cabinet maker, they said it's free service, why not?! The website is nice and clean, use-friendly. They sent me three Pros, they were all professional and knowledgeable. I can compare theirs quotes and serives, it did help me a lot for making a better decision. After that, I even got a USB as gift from Reno Compass since I used their service. Overall, I would say Reno Compass did help me with saving time and money, and I got my new kitchen. Recommended!

J L

used them to find a good home renovator and the renovation was done recently and it was awesome. The company is with the right attitude trying to help customers. Highly recommend!

Jason Ng

(Translated) The work efficiency is very high. Rooney reacts quickly to the idiopathic situation and is very concerned about follow up. (Original) 工作效率很高，Rooney 對特發情況反應很快，對follow up也很上心

Wendy Chan

Tried to contact this company to get a quotation via all social media: Instagram, red book , fb etc.. They have seen my Messages, but never replied to them . This is before you pay them. Imagine what will happen after you paid !!!

QING CHANG

(Translated) The whole house renovation is done! The masters of Youjia.com have done everything, from the start of the protection to the decoration details are worthy of praise! And their engineering supervision services are also very good! Unexpectedly, Canada still has the same professional decoration platform as China! Next time there are friends decorating will recommend Youjia.com! (Original) 全屋翻新已经做好啦！优家网的师傅全搞定，从开工防护到装修细节都值得表扬！还有他们的工程监理服务也很赞！没想到加拿大还有跟国内一样专业的装修平台！下回有朋友装修还会推荐优家网！

Gregory Di Giacomo

The Reno Compass Team is AMAZING – they are currently finishing my basement and I am super happy with the work, scheduling and coordination. Rooney and Zach are awesome to deal with; super approachable and very accommodating. They are patient and care a great deal about their work and your project. Even better – the finishes are outstanding. We interviewed three companies for the project and Reno Compass was leaps and bounds ahead of them all. We will be using them for more work and upgrades to our house. Great job; would recommend.

Michelle Qi

(Translated) Through the excellent home network to help us refer to the backyard interlock, very satisfied! What are the problems? The small assistants are also very timely, and the business is arranged very quickly. (Original) 通过优家网帮我们refer的做后院interlock，非常满意！有什么问题小助手回复也都很及时，安排商家也很快

Nora Wang

(Translated) Provide the corresponding team/service quickly according to the demand, and the efficiency is extremely high. Thanks to Youjia.com Vincent for quickly helping us provide two decoration plans for reference and comparison, and finally find the right team, the decoration process is very worry-free! (Original) 根据需求很快提供相应团队/服务，效率极高。感谢优家网Vincent快速地帮我们提供2个装修方案进行参考比较，最终找到合适的团队，装修过程很省心！

Yanan Liu

(Translated) Renovated a floor and basement. Many thanks to Johnny and Rooney for their patience, advice and persistence in this process. Being able to have such a comprehensive renovation platform is a very good experience. It is also a valuable learning opportunity for us. Thank you very much???? (Original) 装修了一层和地下室。很感谢Johnny和Rooney在这个过程中的各种耐心，建议和坚持。能够有这样的一个全方位的装修平台是很不错的体验。对我们也是宝贵的学习机会。十分感谢????

Guofu Mu

I recommended them based on the following facts: 1. Very detailed service. They helped me finding a professional contractor who did my entire house renovation weeks ago. During the renovation period, they were on site follow up several times, which is great help to ensure the job is done properly. 2. I am satisfied with the contractor they recommended. 3. They also give us a massive information which are really helpful too in terms of other products and services related to the house. Overall, I am satisfied and recommended them.

Peter cao

The worst service I ever had

Sabrina Bian

(Translated) The masters are very serious in their work and they have requirements for quality. Because there are masters who have done design before, they will also give professional advice on color selection. Because there is a third-party guarantee by Youjia.com, some small disputes can be easily solved. (Original) 师傅们干活很认真，自己对质量有要求。因为有师傅之前做过设计，在颜色选择上也会提出专业的意见。因为有优家网做第三方保证，一些小的纠纷也能很容易解决。

Moin saigomonde

Very satisfied with job and follow up Thank you!

Ellen Wang

(Translated) I am very grateful to Rooney for his professional recommendations. From the paint color number, the tile pattern, the height of the basin, to other details, after the completion of the decoration, I found that these are all experienced recommendations that fit well and make my imagination a reality. (Original) 很感谢Rooney的专业推荐，从油漆色号，瓷砖图案，台盆高低，到其它细节，装修完成后发觉，这些都是有经验的推荐很好很合，让自己的想象变成现实。

Heather Hu

(Translated) I was fortunate to work with the Aaron team of Ujia.com to complete the renovation of my toilet, which took about a week. Because three toilets were started at the same time, Master Along coordinated well to minimize the impact on our lives. In the process of construction, the masters were very careful to cover the bedroom furniture and stairs, and they also cleaned the site very seriously when they closed the work every day. Everything went very smoothly, so that we could finally use the bathroom with a new style and style. At the same time, I was also impressed with UJia's project supervision and follow-up. thank you very much! (Original) 很幸运地与优家网的阿龙团队合作完成了我的厕所装修，历时一个星期左右。因为是三个厕所同时开工，阿龙师傅很好地协调，把对我们生活的影响降到最低。在施工的过程中，师傅们很小心遮盖卧室的家具，和楼梯，每天收工的时候也非常认真地清理现场。一切都非常顺利，让我们终于可以用上崭新的样式和风格都很新颖卫生间。同时也对优家网的工程监理和完成后的跟踪也印象深刻。非常感谢！

Maggie Wang

(Translated) The progress of the basic engineering of the master is OK. The overall quality is still good. Although there are some minor problems, they can be solved through communication. The entire construction process was relatively smooth. (Original) 师傅基本工程进度还可以，整体质量还是不错的，虽然有些小问题，但通过沟通，都能解决。整个施工过程比较顺利。

Terry li

I contacted them about the waterprofing project, they said they can do it and then they took my number and address but never repiled to me ever again even tho I follow up with them........... it makes me feel very scary, since there are soooo many info leak and Identity thief nowadays.

Mr. Chen

(Translated) Thanks to the two construction teams recommended by Mr. Youjia.com, they are all very satisfied. Indoor paint and outdoor paint will still look for Youjia.com next spring. (Original) 感谢优家网岳先生推荐的两个施工队，都特别满意，明年春天室内油漆和室外刷漆还是会找优家网

Mei Xu

satisfied! Also reasonable price.

elynlin10

Highly recommended!!! Very Satisfied! Professional working experience, and fairly price. The project was extremely successful and could not have been more pleased with their work. They did very great job.

Mahvand Babaei

We finished our basement with Reno Compass 2 months ago.I was looking for professional, organized , reliable and fast group to finish our basement in 3 weeks. I found few companies and also me and my husband knew two other companies from before and we saw their works too. When we talked to Rooney he assured us about all the details. He tried his best to do the best work with the best materials in our budget frame. He followed up with us regularly very politely not forcefully to see what he can do for us which was great. I knew right away that this young man is a true, dedicated and trustable business man. Although we knew some other contractor but we decided to go with Rooney and his team. He had every small detail on his quote. He knew completely what he is doing. Less than 3 weeks he finished our basement. In between we decided to put gas rang instead of electric but still they finished on time. I will suggest Compass group to anyone who wants to do renovation job. Since I spent lots of time searching about different companies. This is a very professional and hardworking team.

Eric Zhao

(Translated) It is a liar company. The decoration team introduced the materials to fill the materials. The decoration workers are not qualified. The quality of the project is not guaranteed. Finally, the decoration company donated money, and all the things that have no morality and no bottom line are finished! Are the eyes of the five-star people stunned or let you buy them? ! The Chinese reputation has been thrown away. Later, I was forced to help me by the Italian friend I was looking for. He said that the builder who has been doing forty years has never seen such poor quality of decoration! Tell you, my family's affairs are not handled well, I am not finished with you! (Original) 完全就是一骗子公司，介绍的装修队买材料以次充好，装修工人没有资质，工程质量毫无保证，最后装修公司捐款潜逃，所有没道德没底线的事情你们都给做完了！给你们五星的人眼睛都瞎了还是让你们收买了？！华人的信誉都TM让你们给丢尽了。后来本人被逼无奈自己找的意大利朋友给我帮忙，他说做了四十年的builder从来没见过这么差的装修质量！告诉你们，我家的事情处理不好我跟你们没完！

Helen Sun

(Translated) I am now taking legal proceedings. (Original) 现在在走法律程序了

Thomas Alucard

Wonderful experience working with professionals from Reno Compass. I had three other companies provided quotes before decided to work with Reno Compass. I am very satisfied with the result and their craftsmanship. The project was completed within the timeframe even delay from the interlock supplier(No fault from Reno Compass). Rooney and their crew went above and beyond to complete the project on time. This year we will have a beautiful backyard to enjoy even during the pandemic. Reno Compass is a company I would highly recommend.

Yuhe Zhu

(Translated) The construction team recommended by Youjia.com is doing well, the communication is timely, and some minor problems have been repaired in time through the communication construction team. After that, any demand will be introduced to Youjia.com! (Original) 优家网推荐的施工队做的不错，沟通都及时的，有一些小问题经过沟通施工队都及时修补了，之后有任何需求也会介绍给优家网！

Chuqiao song

good post sale service with high quality.

陈思齐

(Translated) At the beginning of the month, Youjia.com arranged a cleaning aunt, and the attitude was super good. The price is not expensive. recommend! ! ! (Original) 月初让优家网安排了一个打扫卫生的阿姨，态度超级好。价格也不贵。推荐！！！

wei zhang

(Translated) The supervision of the decoration company is very good, very professional, follow-up progress and quality, and complete the basement renovation project together. After the problem feedback in the decoration process, it can be handled in time, and the attitude is good. (Original) 装修公司的监理很不错，挺专业的，跟进进度和质量，共同完成地下室翻新项目。装修过程中遇到问题反馈后，能及时处理，态度不错哦