Reviews of Cactus Roofing Ltd (Contractor)

Darren Anderson

Bob Thompson has done a great job positioning his company as one of the highest quality and professional businesses in the province! Well done

Paul Noiles

Excellent roofing company who truly knows how to finish a job on time and on budget! Thanks for all your help BOB and a job well done

Sheldon Mathies

Re-shingling our house was needed, but I was nervous about which company to hire. How do I know they'll do a good job? There were lots of roofing companies out there and I received quotes from a number of them. I wanted one that was reasonably priced, would do a great job in a timely manner, and ultimately that I could trust. In the end I hired Cactus Roofing. I'll admit, I was still nervous. However, a former co-worker said she knew Bob the owner and vouched that he was a good guy who would do a good job. Plus, most of the reviews I saw were positive (there's always at least someone who wasn't happy for some reason). In the end, I was extremely happy with my choice! To help with colour selection, Bob gave us addresses for many houses so we could see the full colour of that shingle on a house...not base our decision off a small sample piece. My wife and I drove around looking at them and found this extremely helpful. We ended up realizing the colour we thought we wanted was not a good choice, and we went with something completely different that we now love. My confidence really was solidified when I talked to the guy (not Bob) for a few minutes while he was doing the work on our roof. He had 29 years of roofing experience and knew exactly what he was doing. Another guy came to help him later in the day and I found out it was his son who also works for the company. They were 3rd generation roofers as his dad also used to be a roofer...and those were the workers, not even the owner! I felt very good after that and knew I was getting a quality job done by guys that know what they're doing. Our house isn't big, but they were finished in less than 1.5 days! Cleanup was well done too. Now 2 weeks later we've had a few bigger rains and there have been no issues at all! Oh, and I never even met Bob in person until I went to pay him after the job was done! We had initially talked on the phone, then communicated all through email after that. He didn't ask for any deposit and his motto was that we trust him to do the work and he trusts us to pay. I swung by his office the following week to pay him after the job was done and it was all good. If you're looking for a quality roofing job that you can trust, I'd recommend Cactus Roofing.

D Burke

We lost a few shingles in a wind storm so I emailed the company that day. They arrived within 24 hours to replace them. I had lost some shingles several years before in a storm on a different part of the roof (roof was shingled by a different contractor) and they fixed them the next day as well. Very pleased with the service and the responsiveness.

12 34

Amazing company!! Gave us a great quote so we hired them and I couldn't be more happier with the results!!! 100% recommend

K Gerard

Estimator didn't show. 4 hours later...was told traffic bad. I said not to bother, they said "ok, will take it off the list of things to do" as if it didn't matter one way or the other if we gave them our business. Since then, have heard from others that this is a habit. One person told me that they did a no show 3 times. I couldn't trust my roof to this kind of service.

J.P. Thauberger

I have an insurance claim for a complete re-shingle of my roof and garage. I called to book an appointment, and emailed in my insurance paperwork. Was booked for late September. I had to follow up 3 times, all with no response before they even dropped off a sample booklet. October came and still no word. I called a fourth time, and was told again that I would be called back to get a new install date. Again no response. Clearly, this company has absolutely no respect for their clients. Do yourself a favour, and find a different company, as judging by other reviews, this is the way that they do business. I'm surprised that they are still in business.

Cathy Edwards

I have operated a development and construction company for 13 years. The team at Cactus Roofing is one of the most dependable crews on my roster. They are prompt, professional and tremendously knowledgeable.

Monique Feist

We are very impressed with the quality of work done on our house and garage. The workers were efficient, professional, friendly, honest, and did an amazing job. The entire job took only one day! The new shingles and vent covers look really nice. We highly recommend this company for your roofing needs!

Jamie Forrest

I basically needed a new roof due to purchasing a forclosure. I dont think the roof had ever been done in 40 years. The plywood was like wet papers that crumbled when taken apart. The team that did my roof was very professional. I'd asked lots of questions and they would answer them and give me more info about what all was being repaired and to how bad it actually was. The finished roof was beautiful and met the current roofing standards. These guys replaced my entire roof and left a beautiful clean yard afterwards. I thought everything went perfect!.

Twyla Baschuk

Without a doubt the company you want to use!! I have used them for both my Cabin and my Home here in Saskatoon and not only is the work second to none ....... Bob and his team are efficient, professional and reliable. Comments from the neighbours admiring the work, using them then themselves, and commenting how clean and professional they were is to be admired!! Thanks again guys!!

Gary Oliver

Thank you Bob for a job done with expertise and professionalism. I am very pleased with you and your men. The roof never looked better.....

Lindsey Elliott

I am disappointed with this company. I have a leaking roof and made an appointment to have someone come and take a look. It is a busy time of year so I understand my appointment wasn't till the following week. The lady I spoke to was helpful and said she would try and get someone out sooner if possible. The day of my appointment came and the time I was told was between 10am - 2pm. I took the day off work to be home for that time slot. Nobody showed up, I waited until 2 30 and called, nobody answered and they still have yet to call me back. My appointmemt was for Sept. 26th.... I wasted a day waiting for a company to not show up and they didn't/haven't had the consideration to call me. I understand its a busy time of year but am disappointed in the lack of customer service.

Dana Senick

We contacted several roofing companies and decided to go with Cactus Roofing. They did excellent work. They came when they said they would and cleaned up after themselves. Would highly recommend them!! Great service

Nicole D

Bob and his crew do amazing work.

Sonja MacDonald

Did not show for estimate - no call just a no show.

Eftee02

I booked a week in advance for a roofing repair. The day of the roofing repair, I had a difficult time contacting anyone to get a time window of when they would show up and start the work. No one showed up at all, no calls to let me know what’s going on, so I sat around all day waiting. I guess their time was more valuable then the job I booked, could have at least given me a call back to say you were too tied up that day. All good, will be finding another roofing company.

Michelle Flowers

Never returned calls. Never delivered on promises to drop materials by and just didn’t care enough to own the fact they were too busy to get around to us. We could have looked elsewhere in the six weeks we have lost waiting for them.

Nikki Hipkin

Bob was very responsive, his crew did a great job. They inspected the roof, replaced the shingles, and cleaned and fixed up the existing gutters. They were quick, easy to deal with, and did a great job at exceptional value. Would highly recommend.

Paul Runalls

Cactus was recommended to me by a professional commercial roofing company. Cactus did an excellent job. They were very efficient and experienced roofers and made sure the roof was well sealed to handle an unwelcome and unexpected May snowstorm mid job. Thanks Bob!

Tracy Spencer

We hired Cactus Roofing to replace our shingles this spring. The owner and employees were very responsive and pleasure to work with. The whole team was great. They did a fantastic job, went out of their way to ensure we were satisfied and taken care of. Cleaned up each night and after they were done. They provided a quote, shingle colors, and locations to view the shingles. The roof was completed when they said it would be. The roof looks great and I would hire them again in a heart beat. Highly recommend Cactus Roofing