Reviews of Ritchie's Insulation & General Contracting (Contractor)

Andres Camero

Great experience dealing directly with the owners. On my first meeting with Murray, he took the time to listen to all my concerns and needs. Right after, Murray devoted some time doing a thorough inspection, and advise us on how to solve the problem. Richie’s Insulation team do place high importance on every single project, regardless of the size of the project. They are very professional and don’t leave until the customer is 100% satisfied. Richie’s Insulation crew treat customer’s property with respect and they complete a thorough clean up at the end of each day. We are very happy with all the work that they did in our house. After completion of work, a Union Gas / Enbridge’s Contractor Company – Energy Werx Inc. visited our property and did an inspection / assessment of the work done by Richie’s and the results were satisfactory and rate our house as new in terms of energy efficient (our property is 60 years old) and the saving on the utility bills dropped dramatically as well. We highly recommend this company, and we will repeat business with them for future projects. Also, a huge shout-out to Andrew for going the extra mile and insulated the frame of the two doors of our sunroom. Andrew you are very detail oriented, with terrific customer skills and your professionalism is truly inspirational. Thank You! Sincerely, Andres Camero 835 Berkshire Dr. London On.

Ania Gozdzik

Steve and his team did an amazing work with insulating an old house. Attic, crawl space, and exterior walls were done. They were on time, worked efficiently, and cleaned up. As a bonus they even dealt with a neighbour. I highly recommend.

Pam Harren/Brisco

Great work and workers were very polite and listened to our questions and concerns. We are an older couple with a old house built in 1950’s. Needed lots of insulation, not sure there was any between the brick and walls...as the young man put it ...”your house is very thirsty “! Good way of putting it. Was a huge job and on one of the coldest days there has been so far. They said, no worries as they were use to it. My only complaint, if there is one ...is now I am too warm, which my husband found humorous. I can dispense with the sweatshirts and go back to short sleeves without adjusting the thermostat constantly. Great job “RITCHIE’S thanks so much for getting the job done and checking for any debris left behind so our 7month old puppy doesn’t find it later. Paul & Pam Brisco (London, Ontario)

Jessica Carswell

Great experience with Ritchie's. Staff went above and beyond to help out with a few drafty areas. Would highly recommend them!

CRAIG MILLIKEN

Fantastic company to work with

Tammy MacRae

Called but they were to busy to help

Susan Margetts

Ritchie Insulation has done all our insulation needs, they are courteous reasonable and when I needed them they were there and helped me a great deal.

Rob Rood

Great company to work with. I would hire them again. They go above and beyond to make sure that the customer is well taken care of.

Robert M

Very disappointed. Got a quote for attic and basement, GreenON ended so I asked to start with the main house attic and was told they did not want to come back. I gave two business generating referrals to this company as well and now my small job is not big enough for them. Otherwise great people, local company. But I had to go elsewhere to a company that still appreciates the little folks that got them where they are.

Dave Hutchison

I have a circa 1895 -1900, 2 1/2 story century+ home that Richie's first insulated the brick wall cavities about 16 years ago, followed by spray foam insulation for the basement walls and crawl space about 5 years ago. (That's only after have first having a long conversation with Murray and Andrew at a home show booth, followed by Murray's onsite inspection and quoting a year or two later.) Being an analytical type I tracked my natural gas energy consumption afterwards for a number of years, using the science technique of calculated degree day measurement for London. The result was about a 30% fuel saving from the cellulose application which has been compounding each year since, and will be continuing forever! I don't recall the savings for the basement and crawl space applications in the past five years, but may revisit doing so at some time when the inclination strikes. To the present. After a great deal of consideration given to preserving my original wood sash windows covered with aluminum storms my current energy project is reluctantly replacing the original wood windows with new, vinyl replacements, while still keeping and even improving much of the historical nature of the home. Some people will find that is an oxymoronic approach, even sacrileges. Yet properly performing such window restoration work oneself requires a vastly significant investment of personal time and energy, or finding a contractor specialized in such work is nigh on impossible and of great cost. I've tried both approaches so have been searching for a blended approach that is cost effective, energy efficient and historically sympathetic. Even that's time consuming and more expensive than a simple replacement approach as is quite common. In proceeding with the window project I again consulted with Andrew of Ritchie's today about whether insulating the weight and sash cord cavities was beneficial. His response was positive and to do so during the new window insulation by spray foaming into them, starting at the bottom and working up, drilling access holes as might be necessary in moving to the top of the cavity. That's a project I can do myself, or the window installer would typically perform. This short, most recent conversation with a solution illustrates the sound, professional insulation advice I've always received in every experience and touch point I've had with Ritchie's. They care about doing the best quality job on the project, using their knowledge and expertise on each unique property to plan and and fill each hidden area requiring insulation - everywhere. Granted, their lead time to a smaller project can be many months out. There's a good reason for that, and it's the superlative quality they apply to each and every situation, from quoting to completion, and even a subsequent touch-up that might became necessary. Ritchie's are outstanding, perhaps even the best, in performing building insulation tasks, whatever the type and structure. A pleasure to deal with in every aspect. I have been recommending Ritchie's for years to anyone considering such work and I do so here, unreservedly.

P Rizk

If they picked up their phones & returned calls I may have left 2 stars..

Dawn

I have to say these guys have the best values! I had them come to give me an estimate and they gave me an honest opinion, some ideas and helped me save money! I would definitely recomend giving Ritchie's a call as they are honest and have small town values!

Leanne

This is the second time we have had Ritchies Insulation do work for us (in our old house & new house). They have fair prices, a great product (made of recycled materials, mold & mildew resistant, mice are not a fan of it) and most importantly, ALL of their staff have 'small business' values- polite, respectful & show attention to detail. They actually did more than we were expecting or asked. This company deserves this good review 100%.