Reviews of County Lines HVAC & Fireplaces (Contractor)

meg patterson

Wonderful experience having County Lines install our new air conditioner and thermostat!great communication and response time ,they were able to fit us in relatively quickly to cool off our home for the summer months.County Lines employees were Friendly and efficient and followed covid protocols with ease.Great local business, I highly recommend County Lines for your heating and cooling needs!

anmol aggarwal

Great experience using County lines! Andrew and Jeff showed up as per Time and date scheduled. There quote stayed true to there word and there were no surprises. Will definitely use them for all our Hvac, furnace, air conditioning and hot water needs. Thanks again

Bonnie Thomas

Andrew was a pleasure to deal with! I had a routine ac service done. With great communication throughout, he made sure to explain what he was doing and the costs associated. Will use this company again.

Melissa Yi

Great service and awesome technician! Highly recommend!!

Mark T

Amazing work Will definitely be using his services in the future Quote the same as what he charged and showed up on time and was very professional

Joel Sandwith

Andrew went out of his way to come to our home to look at and fix our AC on a very very hot day. Excellent service, AC fixed at fair cost, and working beautifully now. Highly recommend.

Jesse Goldglas

I spoke with Andrew and he was very professional, friendly, upfront about the problems and pricing as well as knowledgeable on troubleshooting and the whole heating system. He got to my place right on time when he said he would quickly diagnosed the problem and gave me solutions. He then quickly ordered the parts needed and came back early the next day as soon as the parts came in. Pricing was very affordable as well, especially with the quality of service provided. Definitely will suggest Country Lines to anyone in need of Heating, Cooling, Water heater, etc. Repair/Replacing

Dianna Bradbury

Our furnace broke during a cold snap at the busiest time of the year for HVAC. We were cold and desperate but Andrew and his team had us hooked up with a new furnace in no time without taking advantage of our "desperate" situation. The installers were considerate and efficient and the new furnace is working great! I would highly recommend County Lines to friends and family.

Richard Johnston

These guys are amazing after dealing with multiple other companies that refused to go on a roof, Or take their time to check things thoroughly. I Contacted these guys and instantly had great service.Very polite and friendly and even came out after hours for me and did everything else that other companies would not. Very impressed and I highly recommend these guys to fix whatever you need

Clenry Guzman

Awesome service ????

Mark Walker

Andrew and team are great. They stand by their work. If there is an issue they respond quickly and fix it. Highly recommend for all your HVAC.

Jessica Stevens

We hired Andrew and his team from County Lines to complete a retrofit of an old 2003 era gas fireplace, along with a new HRV system. We purchased the CX36 model fireplace and it is absolutely beautiful!! The HRV has removed any traces of moisture on our windows when it's extremely cold outside. Andrew and Jeff were both professional and provided tips and ideas to finish the hearth frame on which the fireplace sits and educated us on the systems installed. Highly recommended and will be using their County Lines services again.

Brent Byers

Called in to see if Someone could help out my furnace was not blowing hot air I was given great instructions to repair it myself they are absolutely fantastic thank you for your help

Better Hugh 4 You

They were on time and very professional. did not leave a mark in my house aside from replacing my furnace. Even came a day early so I could have concrete repaired done prior to the installation

Suzanne Leaf

Very easy to work with. I was given a lot of information regarding the new furnace and how to maintain the other systems on the property. Thank you, Andrew!

Philip McLeod

We have a German-made gas fireplace, one not that common in Canada. When we tried to fire it up this late fall it wouldn’t go. Andrew at Country Lines had a look, tried a few things with a fireplace he admitted he didn’t service often, and got it running again. First class service, very reasonable rates. An all-round satisfied first-time cuatomer. Many thanks.

Jordon Gingrich

Andrew and everyone at County Lines are nothing but professional! They arrived when they said they would, and when weather held them up they called to notify me. We took a tour of their showroom before committing to the fireplace upgrades, there was no rush and no sales tactics at work! I would recommend them for all your needs and we WILL be using them again in the future.

Kammy Dalal

Very helpful and quick services. He is an expert! Will contact only county lines whenever needed.

Elissa Stewart

Contacted to get our gas fireplace repaired. Response time was quick and a technician was here within days (was non-emergent). Technician was professional and able to repair our gas fireplace quickly and for a good price. Highly recommend! Will use again in the future.

Adalberto Lazo Castro

My AC was not working and thought it was an issue with my AC unit. Andrew was able to find the issue to be my nest thermostat backplate. I was very happy with his services and professionalism. He left having my AC up and running while I wait for the new part (from Google Nest). Once I received my new thermostat backplate, I let Andrew know and he quickly came and installed it and fixed my issue! Would recommend and use his services again!

Nate McDizzle Foshizzle

We had County Lines HVAC install a beautiful fireplace in our home recently. The staff are professional and courteous. I cannot say enough good things about County Lines HVAC and would recommend them.

Andrew Kent

They where quick and responsive when I called. They identified the problem quickly and fixed it. They gave me the most cost effective solution and never tried to upsell me. I like them so much I am about to call them to come fix my furnace. Thought I had an issue and They were going to fit me in the next day to come have a look, thankfully it was just a filter issue and all is good, but the service they provide is AMAZING!

Jennifer Minkarious

Andrew and his team are exceptional! They were very punctual and got out to fix my AC unit in a timely manner. Andrew was upfront about the cost and what would be need to fix/replace my AC unit. Very professional and personable. I was kept up to date on what was needing to be done, and the work was done well and quickly. Thank you for not letting me melt!

Cheryl Anderson

Andrew is always professional and thorough Our install was handled professionally and timely Would recommend County Lines highly

Stephanie Laur

This was a great experience, efficient, friendly and professional. Got the job done in no time ! I would highly recommend, and would definitely use them again !

Lauri mota

Andrew and his crew were on time as promised, very professional and friendly. He was true to his word when it came to pricing and assessing. Also, good quality products along with workmanship. Would highly recommend!

Kyle V

Prompt, professional, and thorough. I did some troubleshooting on my own prior to the call but could not find the problem. Andrew not only resolved my issue, he went over the inspection to help me better understand my AC. Thanks again.

Brian Ripley

I’ve recently started dealing with Andrew at County Lines. He is professional, extremely knowledgeable and has shown full transparency in all communications. Would highly recommend.

Kenneth Roberts

Had one of the big company guys come out to look at my A/C told me i needed a new one approx $5000, called County line HVAC they came found the problem ordered a new part returned fix it guaranteed it? saved $4500. I found with the big guys give them an INCH and they will take a MILE

Ashley M

Andrew from County Lines came to our rescue when our AC started freezing up during the recent heat wave. He was quick to come inspect and repair within only a couple days of diagnosing. He was also kind and knowledgeable, would definitely recommend to others.

Ashley Prevett

Wonderful company to deal with. They were prompt, professional and thorough. Explained all their work as they completed it, went above and beyond to keep the space tidy while working and ensured understanding around the repair. Offered additional follow-up support if any questions arose. Would definitely recommend and use this company in the future.

Carol Robinson

We had our furnace and AC replaced with new units. County Lines was very proffessional and extremely informative about our new units! Every question we had was fully answered plus added info about our systems. We are very pleased with thier work ethics, cleanup and timeliness. Two very impressive men and we would HIGHLY recommend them to anyone for any HVAC requirements!

Karl Schramowsky

Great customer service. The tech was able to figure out the problem in 20 mins. We had 2 other companies come out to service our garage heater and they couldn't find the problem. He was very professional and informative, couldn't be happier with the service we recieved

Lauren Graf

Andrew was very professional. He showed up on short notice and had clear options about what needed to be done and why. I highly recommend him and his team. Will be going to him for all my HVAC needs from now on.

Eric W

Andrew and his team (Rob, Jeff, etc..) at County Lines continue to be amazing! They pride themselves on doing quality work. Their attention to detail, customer satisfaction, and fair prices is why I recommend them. A great team!!

Ryan Gamble

They showed up an hour after I called them. I had water pouring out of my furnace and the cleared the plug, drained the water, cleared the line and left without charging me. They qre great and I highly recommend them!

James van Straten

We had our Lennox air conditioning unit repaired by county lines HVAC today. They were courteous, knowledgeable, on time, professional and their communication was excellent. Definitely will use them again

Jac C

We gave Andrew the very tough task of merging old and new. His creativity was tested over and over with the addition of a second Furnace and AC unit into our home. Our duct work design was far from perfect and needed many tweaks in order to function properly. We are grateful for his knowledge and good eye. We will definitely recommend his company to our friends/family in the future. I would say his quote was very fair for the work and material he needed to provide!

Abe Peters

This company is Professional and Friendly and Responsive. They responded quickly when I called them and they provided great service. Rates are reasonable also. I will definitely call on them again. I would recommend them for sure!

Andrew Schultz

Andrew showed up on time and ready to help with maintaining my furnace and AC. He provided his honest opinion on what needed to be repaired and what didn't. I will gladly use Country Lines HVAC & Fireplaces in the future.

Andrew Wayling

Absolutely excellent experience, I would use County Lines again in a heartbeat, and I would recommend them to anyone! Andrew was knowledgeable, friendly and easy to deal with. The work was clean and professional, and the overall experience exceeded expectations. Thank you again for everything!

Sam John

Andrew was professional and provided a timely quote and install of our new furnace. His price was better than the competitors, and the install job they did was fantastic. Can't recommend enough!

Angela S

Installed a gas insert and was beyond impressed. Andrew came recommended from a friend and he exceeded our expectations. He even went so far as to follow up on wknds. He was very timely and accommodating. We would definitely be seeking Andrew's services for any heating/cooling and Gas services. Recommended for sure!

Jacqueline Finnigan

Andrew is very professional and knowledgeable. We had him in to install some natural gas lines and disconnect our AC for an excavation project. He clearly cares about his clients as he was happy to return a second time closer to the excavation to disconnect the AC even though it's an extra trip for him, just so that we didn't suffer longer than necessary. We had a few quotes done ahead of time and to top it off they were the cheapest by nearly half. Good hardworking all-round, highly recommend County lines HVAC!

Chris Abel

Had a few different quotes from other companies but County Lines came and didn't try and beat around the bush. They asked me what my cheapest quote was and they told me what it would cost through them. They even helped me deal with reliance when they lied to try and scare me into staying with them. They worked on my basement while I was at work and the quality is top notch. They cleaned up some of the old existing duct work for free and gave me excellent advice about my reno plans. Would highly recommend to anyone. They were the only company that I felt weren't trying to just get my money and get out. They worked with me via text message throughout the entire project!

Shelley Weinberger

Would highly recommend!! Andrew was professional and personable. They were efficient and truthful. Found a gas leak in our bbq line went and purchased and installed a replacement. Will most likely be replacing our A/C and will definitely be calling County Lines

Scott Admans

Excellent speedy service with very friendly help. I would recommend county lines to anybody who required quick friendly knowledgeable service.

Sean Farnell

I had reached out to County Lines about an issue with the HVAC unit in a house I had just purchased. They advised that they were booked up for a couple of weeks, but then found an opening early one AM. They showed up on time, fixed my problem and we very accommodating when it came to the billing for their time. I would highly recommend these guys anyone looking for HRV service and support. A+ in my books. Thanks again fellas!

dave stewart

We needed someone quick because furnace stopped working. They made it a priority and fixed the problem Very happy Thanks for the help ????

Heather Gifford

Andrew installed a gorgeous gas fireplace for us and a gas firepit in our yard all in one day . He was efficient and clean. Always there to answer any questions you may have and very reasonable prices. Would highly recommend.

Jude Gomes

Amazing company to work with. Efficient, professional and friendly. They made it out quick and completed the job with ease. Would definitely recommend to anyone looking for HVAC & Fireplace repair, maintenance or installations!

Alysha

Andrew and crew were amazing from County Lines!!! Very professional and a huge help. We just bought a new house and had some questions and some issues with our natural gas lines. They arrived on time and help us out free of charge. Would recommend them to anyone

Sara Marziali

Andrew and Jeff showed up shortly after I had called requesting service to my furnace. They were very professional, friendly and efficient. I would recommend them and will definitely be calling Andrew for future HVAC needs! Thanks so much guys!

J. cminor

Our furnace was showing errors. While walking Andrew in he stopped me and pointed out the exhaust for the furnace as being installed wrong. He fixed it right then and there. We had this home inspected and I'm disappointed the home inspector didn't catch this.

Chris Wein

Excellent knowledgable staff. Did work in a timely manner. Good selection of product and prices.

Lauren Balser

Fast, friendly service. Got my stove hooked up to gas quickly, tested the stove and explained what they were looking for. Was able to make an appointment easily and they came as soon as they could get the parts.

genevieve beck

Andrew and his team were able to come and fix my AC super quick. They were fast, professional and friendly! Greatly appreciate having my cool house again!

Ron and Megan Van Boheemen

Professional, courteous and efficient service. We are very pleased with our decision to have County Lines install our new gas fireplace and replace our furnace. Highly recommend.

Richard Helmer

Was referred to Andrew through a friend and he was very personable and informative, also came right away from out of town for us. Andrew and his helper were fantastic, AC works like a dream now! Pricing was fair and it's clear he takes pride in his work and in his business. Will definitely use Andrew again for any future issues!

Jan Miksa

The County Lines crew provided excellent customer service, responded to calls promptly and were able to do an install with very short notice. On top of that sourced an excellent fireplace, answered all my questions and most importantly everything works.

Ron Hoekstra

Excellent service. Andrew and Jeff make a great team. Friendly, professional and knowledgeable. They communicate well and are always on time. Very responsive to any questions or concerns. I would definitely recommend County Lines HVAC.

David Sorge

Great job on new furnace and AC at my London business and excellent residential service. Top notch and competitive pricing. Highly recommend!

Jessica McIntyre

Andrew has been wonderful to deal with. He is super knowledgeable and extremely helpful!

Alan Hosford

Friendly, fast and right on quote.

William Horodecky

Very knowledgeable crew, clean, efficient, prompt and professional. 100% service!!

Dakota Leslie

My furnace stopped blowing hot air, i called first thing in the morning Andrew answered my phone call right away told me he could come by in the afternoon. He stopped by around 4 pm he was very nice and professional. He was able to look at my furnace and fix it fairly quickly we are very impressed and will definetly use them again!

Robin M

My thermostat stopped working one morning, which meant I had no heat to my place. Andrew with County lines was the company that was able to come the quickest and figured out the problem efficiently. When there was a problem he was easy to contact and quick to reply and solved the issue. Great job! Thank-you SO much!

Michelle Buczkowski

County Lines replaced our furnace, installed a new HRV and 2 gas fireplace inserts in our home. We could not be happier with thier services. Highly recommend them. Very professional and extremely knowledgeable.

Erin Bogart

Andrew came out and serviced my gas fireplace. I couldn't be more satisfied with the friendly and courteous manner with which he completed the job! From the phone call to set up the job to the job's end, Andrew was efficient and professional. Highly recommended!!

Bonnie Ingrahm

The team installed a replacement air conditioner for me after an inspection revealed that a repair was not the best option. They had the new unit installed and my house cool within hours...fantastic job, would recommend them to anyone!

Caylen Stevens

Andrew and team at County Lines installed a gas furnace, AC and ductwork in my formerly uncomfortable house. The quote was dead on, the work was done professionally and completely and they scheduled around our "work from home" routine. Both before and during the installation, Andrew explained exactly what to expect so that there were no surprises. He answered questions deftly showcasing his knowledge and experience. He also answered all my stupid questions the same way showcasing his professionalism and courtesy. Do I often stare at the ductwork admiring the workmanship? You bet! Do I turn on the AC in the Winter just to see those blades spinning? Of course! Do I take my coffee breaks beside my very quiet furnace? No - that'd be weird! In all seriousness, Andrew and Jeff did a great job. I'm going to call on them again - they are good people. Thanks guys!

Cindy Murray

We have relied on County Lines since they opened and have never been disappointed. We recently had our entire hvac and ac system replaced and Andrew and his team were amazing. Even before that Andrew took care of our aging heat unit and even came out in snow to get our heat working again. Would highly recommend County Lines to anyone who wants fast, friendly and professional service. Thank you Andrew.

d roach

We have a bit of an oddball AC set-up. It died on the weekend of the hottest week this year. Andrew and Jeff were here when promised and sorted it without problem. Knowledgeable and diligent. No hesitation in recommending them.

Jarno Ferstera

Friendly, professional and efficient service. Came same day to check out AC unit and immediately diagnosed issue. Gave clear and honest options and cost to repair and/or replace. Very reasonable prices for both. Elected to replace which was scheduled within a few days. Brand new unit installed, old unit removed within hours, even while we were not home. Great warranty! Couldn't be happier with product, service and result. Thanks Andrew!

Myles Milton

Being new to St. Thomas we had no idea who we could trust with respect to installing a gas line for our dryer and hook up our gas oven at the same time. We believe in 3 things, honesty, commonsense and respect. Andrew and his team displayed all 3 of those things during his time in our new home. Not only did they do an excellent job for which they were hired, they also found an issue that required some attention. Next time someone asks me if I know a good HVAC person I can finally say " I know a guy!" Thanks Andrew...to you and your guys!