Reviews of Cam's Heating & Air Cond Inc (Contractor)

Peter and son

When you have a question, call Cam's Heating and Air and ask for JASON! And, when you need a technician, ask JASON to be your technician! This is our customer service review of him: Our gas furnace stopped igniting on a Saturday morning. We called a few places in the St.Thomas and London area, and Cam's Heating and Air. It was our first time calling Cam's. Jason was very polite, patient and professional on the phone. He had a good-sounding voice, too. We liked him from the start. He was good-natured and very affable. We decided to trust our gut and go with Cam's Heating and Air. Jason tried a few techniques to try to fix the problem over the phone, and provided us with a fair quote. He even helped us book an appointment, so that we would be the company's priority on Monday morning. On Monday morning, Jason arrived to rescue us from the cold weather. He demonstrated excellent, methodical troubleshooting and problem-solving abilities. None of us could figure out what was causing our furnace to not work properly. Jason was patient and determined to identify the problem and fix it for us. He was extremely patient when answering a barrage of questions from us, total novices. He explained everything in a logical and clear way. We learned so much about our furnace and how it works. We no longer find it complicating or intimidating. Jason inspected our furnace and thermostat, very thoroughly, multiple times, to make sure they were working well. He even took the time to teach us how to clean the furnace! Could this guy be anymore excellent?? He thoroughly tested the furnace before leaving. He even cared enough to set the right temperature in the thermostat, so that we would be comfortable. How thoughtful of him. We are glad that Jason and not someone else, came to our home. He was very punctual and reliable. He was even more polite, patient and professional in person! He was considerate to take off his boots before entering our home (we had bad experiences in the past where some technicians didn't care that they were bringing in dirt into our home). Our furnace had stopped working in the middle of winter, and Jason showed sincere care for our well-being. We were shivering in our home, and had to layer-up and drink a lot of hot tea for a couple of days, to manage the cold temperature. Not fun at all. It was truly a nightmare to go through that experience of no heat in the home... Our customer service experience went absolutely perfectly, and Jason was seriously excellent in every way. Jason took the time to explain our invoice in detail, and firmly shook our hand. He was honest, trustworthy and reliable. Cam's Heating and Air should give Jason an employee award, if your company can make this happen to celebrate his wonderful customer service. He deserves it, and then some. We loved his friendly personality and professional attitude, and his careful attention to detail. We wish every service representative in the world is like him. Thank you, once again, Jason!! Our family greatly appreciated your time, service and genuine care. We are very happy with our repaired furnace, and grateful to you for fixing the problem. Peter and son.

Steven Mannering

Service guys are awesome

Alex Goertzen

They do excellent work at reasonable prices. I highly recommend them!

Percy T

Awesome service and efficient and productive workers.

James Kidd

Quick, straight forward. Came out the same day I called. Showed up when they said they would. Fixed the furnace.

Betty McCabe

Love it...all of us.

Kathy Sawyer

I woke up to a very cold house. I called Cam's at 8 am and they said they could send someone in the am or pm. I explained I work out of town but could wait around. They literally had someone at my place within 20 minutes because they had someone in the area. They put a new pressure switch in and covered that under warranty and only charged me for a service call. I cannot explain how relieved I am as a single mom to not have a giant repair bill at Christmas time. I highly recommend this business.

sheldon bilyea

Very disappointed, did excellent work they first time I contacted them. The second time they wouldn't even give me the time of day as they were "FAR" too busy and not taking anymore work.

Abe Bergen

These guys do top notch work. Very tidy and quality work... Have used Cam's for all my HVAC needs...

Chris

I called in Saturday morning because our furnace decided to stop working overnight. Our technician, Jason (amazing guy), was there before noon and had the problem figured out within minutes. Unfortunately, the part I need they do not carry in stock but he was able to bandaid repair it so we could have heat for the rest of the weekend. They were able to find the part early Monday morning and had the part installed by late Monday morning. Their prices are lower than most, especially for the after hours service call, and they never tried to pressure me into buying anything that isn't necessary or selling me on a maintenance care program. I will certainly be using them for future HVAC needs, highly recommend them for yours as well.

Danica Parsons

Knowledgeable and efficient, the furnace technician came out on the same day I called for service and showed up exactly when expected. We have heat again! Reasonably priced, would definitely recommend.

pierre brazil

I had water appearing from inside the furnace, Dave arrived to repair it and he was great to deal with right away. He was wearing a mask (covid time) and removed his boots at the door so not to make a mess. He found and corrected the furnace issue quickly, and was on his way. I will only ever call Cams if i need furnace/AC service and i recommend you do also!

Glen Skelding

Dealt with this business for years. Purchased and had installed 3 complete systems, furnace, air, HRV, and had them do service. Now very disappointed that they no longer do service.

Ted Linker

Professional and efficient service, looking forward to working with them again

Marg Walter

Very pleased with service. Technician did an easy fix as we were not familiar with how a HVAC worked and could not figure out manual instructions. Best of all, no charge!! Will definitely recommend Cam's to friends.

Arlene francetich

They were so professional Don was great. So glad I called them. Doug was great to

Jan Griffith

No Comment

Mike Brown

Excellent customer service