Reviews of Climatisation Chauffage St-Hubert (Contractor)

Anouk Hebert

(Translated) The same thing happened to me as mr. Cannonball (Original) Il m'est arrivé la même chose que mr. Boulet

Ludovic Fraser

(Translated) Bad diagnosis, waste of time and money. (Original) Mauvais diagnostic, perte de temps et d'argent.

James Lamica

Great service and the installation was very professional. I like that they secured all the pipes and hoses and left my yard very clean.

Christine Lafleur

(Translated) Very good service, the technicians quickly identified the problems with my furnace, I highly recommend Climatisation St-Hubert. Thank you so much! (Original) Très bon service, les techniciens ont repérés rapidement les problèmes de ma fournaise, je recommande fortement Climatisation St-Hubert. Merci beaucoup!

Jonathan Maheu

(Translated) I am very pleased with Air St-Hubert, Simon sold me the right heater, I had a fast, efficient and courteous, installers did a great job, they leave the house clean. They also gave me good tips to save energy. I recommend Conditioning St-Hubert. Thank you (Original) Je suis très satisfait de Climatisation St-Hubert, Simon m'a vendue le bon appareil de chauffage, j'ai eu un service rapide, efficace et courtois, les installateurs ont fait un super travail, ils ont laisser la maison propre. Ils m'ont aussi donné de bon conseils afin d'économiser de l'énergie. Je recommande Climatisation St-Hubert. Merci

Frank co

(Translated) Not correct (Original) Pas correct

malikadanseorientale

(Translated) Courteous service and good advice. (Original) Service courtois et de bon conseil.

Ricardo “claroquetengo” Gallegher

(Translated) Good service (Original) Bon service

Jolyne Daigle

same thing happened to me. made apt 2 weeks ago. they didn't show up didn't call to say they would be late OR not coming at all. i called, reception said she would call me right back. 1 h later no call. i called back she said she hadn't talked to the tech yet but she would and call me right back - never called back!

Ritchy Ross cooking

I wanted to say “ Thank You” to Wanda who sent me two superb person, Mohamed and Abdel ( forgive me if I misspell your names) to fix my Central heating. They came in and found the issue right the way. They wasted no time, super efficient in their work flow, very professional and always good mood and smiling. Tomorrow will be the hottest day, They really save us from the heatwave. I had to wait for 2 weeks to get them booked, but it’s worthwhile. Just to be clear, my original installer of my HVAC systems is no comparable to these 2 Gentlemen. I did give them 2 chances to fix it last year, not to mention they waste my times and money, even I believe in second chances. But they blew it. It was partly my fault. I should have done research properly last time. But now I am so happy to meet these 2 new gentlemen. I think as long as we do thing honestly, a dishonest person won’t be able to see your face again. But this company has long term goal imbedded in their DNA. Good for them and good for us. I have no problem recommending them for you.

Billy Boulet

(Translated) Very bad services. After $ 500 and 4 technicians, they did not find the problem. I had to resolve to contact another company (heating L G Poupart inc) who had, we found the problem immediately ... thank you lg poupart. I do not recommend any air conditioning heating st-hubert. (Original) Très mauvais services. Après 500$ et 4 techniciens, ils n'ont pas trouvé le problème. J'ai dû me résoudre à contacter une autre compagnie ( chauffage L G Poupart inc) qui eu, on trouvé le problème immédiatement... merci lg poupart. Je ne recommande pas dutout climatisation chauffage st-hubert.

Jean-francois Lejour

(Translated) Very good service! Fast and effective (Original) Très bon service! Rapide et efficace

Audrey Theoret

(Translated) Where to start... They are not honest, and you sing to your ear what you want to hear. It does not guarantee their work, my problem has even pitted. You are going to have to do with their barbaric service, and appointments not respected. After $ 1000 invested at home; trust me. Trust the comments already published about them, it's thieves! (Original) Par ou commencer... Ils sont pas honnête , et vous chante a l'oreille ce que vous voulez entendre. Il garantie pas leur travaille, mon problème a meme percisté. Vous allez avoir a faire avec leur service barbare, et des rendez vous non respecté. Après 1000$ investi chez eux; faite moi confiance. Fiez vous au commentaires déjà publié a leur sujet, c'est des voleurs!

Jean-Claude Marchand

(Translated) Very good work (Original) Tres Bon Travail

hamza houdini

(Translated) Loved your service. I would like thank the technical team. They are fast, efficient and professional. (Original) J'ai adoré votre service. Je tiens remercié toute l'équipe technique. Ils sont rapides, efficace et professionnels.

Simon Phaneuf

(Translated) Quick service and well done in the prices. (Original) Service rapide et bien fait dans les prix.

Evandro Luis

Very bad customer service, the furnace responsible contractor was very rude.

Charlene Stone

Very pleased with the service. Our HVAC was leaking, Wanda was super friendly and accommodating on the phone. She had Sabir sent over by the end of the day. He found and fixed the problem in no time. And even took the time to show us how to prevent it from happening again. Would definitely recommend.

Noemie Dufour

(Translated) Make an appointment to repair my air conditioning for 3 weeks. No news the same day, I called several times and they told me they were coming. I waited until 9 p.m. they never came. Lack of total professionalism. (Original) Prise de rendez-vous pour réparer ma clim depuis 3 semaines. Pas de nouvelles la journée même, j’ai appelé plusieurs fois et ils m’ont dit qu’ils s’en venait. J’ai attendu jusquà 21h ils ne sont jamais venus. Manque de professionnalisme total.

Daniel Zambrano

(Translated) Good service!!! (Original) Bon service!!!

Minh Bao Le

I'd leave a 0 stars if possible. BEWARE OF FAKE APPOINTMENTS. I called to book an appointment to repair my AC unit because it was broken. 3 weeks later on the appointment's day, I called in the morning at 8 AM to ask for an estimate of the time when they'd come, they said "yeah yeah the technician is in your area this morning so he should be there in no time". I waited until 4 PM, called again, they said that they can't provide an estimate of when he'd come... called again at 8 PM, they said they can't do anything about it and will leave the technician a message... It's been 3 business days and nothing. Waiting almost a full month for a fake appointment. Terrible customer service. 0 stars. zero. stars.

Nicolas Auclair

(Translated) Competent team ready to do anything to satisfy us (Original) Équipe compétente et prête à tout pour nous satifaire

Jessica Morin

(Translated) Extraordinary and very professional service! Lots of availability! I highly recommend :) (Original) Service extraordinaire et très professionnel ! Beaucoup de disponibilité ! je recommande fortement :)

Wilfrid Calixte

(Translated) Ms. Guylaine is very professional, she takes her time to explain the information to clients. (Original) Mme guylaine est très professionnelle elle prends son temps pour bien expliqué les informations aux clients.

Kh Ben

(Translated) Is it normal that you do not answer the complaints of your customers ?? I had a water leak between the wall and the siding of my house after not even a year after your air conditioning installation and I call three times still no answer from (supposedly your emergency technician) I do not recommend Always no answer after two weeks (Original) Est-ce que c'est normal que vous répondez pas aux réclamations de vos clients ?? J'ai eu une fuite d'eau entre le mur et le revêtement extérieur de ma maison après même pas une année après votre installation de climatisation et j'appelle trois fois tjrs pas de réponse de (soit disant votre technicien d'urgence ) Je recommande pas Tjrs pas de réponse après deux semaines????????????

Rosy Trebelvi

(Translated) Excellent service, before sale, during sale and after sale! At any time, they were available to answer my questions even on a Sunday following an imbalance of palm due to the ice. They responded quickly to my call and told me what to do to fix it! :-) Thanks to the whole team!! (Original) Excellent service, avant vente, pendant vente et après vente! En tout moment, ils ont été disponibles pour répondre à mes questions et ce même un dimanche suite à un déséquilibrage des palmes dû au verglas. Ils ont répondu rapidement à mon appel et m'ont indiqués quoi faire pour régler le tout! :-) Merci à toute l'équipe!!

Roxanne Rivard

(Translated) We had an appointment almost 1 month in advance. The day of the meeting NO CALL, NO SHOW although a lady confirmed to us that he would come as planned in AM on the morning of the meeting. (Original) On avait un rendez-vous depuis près de 1 mois d'avance . La journée du rendez-vous NO CALL, NO SHOW malgré qu'une dame nous a confirmé qu'il allait venir comme prévu en AM le matin du rdv.

Dominique Lafontaine

(Translated) New 13-month-old heat pump purchased with them. Does not work. Have to pay for a service call because the service warranty expired 1 month ago and I get a bad diagnosis, I have to pay a second technician again. Bad service, bad technician, bad product. Total disappointment (Original) Thermopompe neuve de 13 mois acheté avec eux. Ne fonctionne pas. Dois payer un appel de service car la garantie de service est échue depuis 1 mois et j'obtiens un mauvais diagnostic, je dois repayer un deuxième technicien. Mauvais service, mauvais technicien, mauvais produit. Déception totale

Steve Simoes

I have used the company 4 or 5 Times. For my new construction, my previous houses, my sisters house, and a few of my family and my clients. Mo has given everyone great service. Yes they are busy but finds time to accommodate. I have no problem using him again in the future and referring him.

Eddy LaDuke

Had my A/C installed today by a very professional and local team that worked efficiently and cleaned up after themselves. They showed me how to use and maintain the machine and made sure it was clear. I would recommend this company to anyone! Thanks!!

CH

(Translated) This so called company will fool you from A to Z: they will make you believe that they can repair when they will only fill the freon in a unit that is leaking and will tell you that they do not have time to check the leak. They will come back a few months later, you will pay again to check for the leak and they will find nothing (already $ 400). 8 months later, the freon is emptied again and they are now saying that the evaporator must be changed for a part and labor price of more than $ 1300. They never return calls and did not show up for 4 previously confirmed appointments. I can't believe their bad times, they are thieves! (Original) Cette soit disant compagnie vont vous niaiser de A à Z : ils vont vous faire croire qu'ils peuvent réparer alors qu'ils ne rempliront que le fréon dans une unité qui a une fuite et vous diront qu'ils n'ont pas le temps de vérifier la fuite. Ils reviendront quelques mois plus tard, vous paierez à nouveau pour vérifier la fuite et ils ne trouveront rien (déjà 400$). 8 mois plus tard, le fréon est à nouveau vidé et ils disent maintenant qu'il faut changer l'évaporateur pour un prix de pièce et mains d'oeuvre de plus de 1300$. Ils ne retournent jamais les appels et ne se sont pas présentés à 4 rendez-vous préalablement confirmé. Je ne peux pas croire leur mauvaise fois, ils sont des voleurs !

christina v

I emailed to this company and less than 24 hours someone responded. They came quickly on two separate occasions during the heatwave. They fixed our problem, gave good advice and helped my elderly mother's a/c . The repair service men "Mohammed and Sabir" were great, professional and honest. Thank you again!

Bouchaib Gouriche

(Translated) I am a real estate broker, I have recommended Climatisation St-Hubert to several of my clients. The comments I receive are positive, bar none. (Original) Je suis courtier immobilier, j'ai recommandé Climatisation St-Hubert à plusieurs de mes clients. Les commentaires que je reçois sont positifs, sans exception.

Nathalie Otis

(Translated) Very bad company, it all starts with an appointment not respected, the technician is unpleasant ... very bad faith ... he did not repair my device more he added freon in a device that has a leak, it charge a fee for a job he hasn't done, charge you with the freon that will come out by the escape and that will be useless ... the receptionist tells you that the boss is going to call you and he doesn't call , she gives you an appointment and the technician does not show up and this 3 times ... I don't even understand why he is still in business ..... (Original) Tres mauvaise compagnie, tout commence par un rdv pas respecté, le technicien est désagréable... de tres mauvaise foi... il n'a pas réparé mon appareil de plus il a ajouté du fréon dans un appareil qui a une fuite, il charge des frais pour un travail qu'il n'a pas fait, te charge du fréon qui va sortir par la fuite et qui servira a rien...la receptionniste te dit que le patron va t'appeler et il n'appelle pas, elle te donne un RDV et le technicien ne se présente pas et ce 3 fois... je ne comprends meme pas pourquoi il est encore en business.....

Rox-Anne Cousineau

(Translated) Excellent service over the phone, but inconclusive at the technician level. My central unit was not working and after a very (too) brief examination by the technician I was told that the unit is finished and that I should buy another one; I sought the advice of another company before making the purchase and finally the parts had been incorrectly replaced by the air conditioning cleaning company. In short, loss of money and a bad diagnosis of the technician. (Original) Excellent service au téléphone, mais peu concluant au niveau du technicien. Mon unité centrale ne fonctionnait pas et après un très (trop) bref examen de la part du technicien on m'a dit que l'unité est finie et que je devais en acheter une autre; j'ai demandé l'avis d'une autre compagnie avant de faire l'achat et finalement les pièces avait mal été remise en place par la compagnie de nettoyage de climatisation. Bref, perte d'argent et un mauvais diagnostique du technicien.

Eric 888

(Translated) very satisfied with the service and the air conditioner (Original) très satisfait du service et du climatiseur

manon chalifoux

(Translated) I had an appointment for 3 weeks, it was due in the afternoon. The receptionist called me at 3:30 p.m. to tell me that the technician could not show up on the pretext of too much work. I am still waiting for a return call for another appointment .... I had to be absent from my job for nothing. Does this company appreciate when its technician shows up and he doesn? there is no one to receive it ... (Original) J'avais un rendez-vous depuis 3 semaines, il devait se présenter en après-midi. La réceptionniste m'a téléphoné à 15h30 pour me dire que le technicien ne pouvait se présenter prétextant trop de travail. J'attend toujours un retour d'appel pour un autre rendez-vous.... J"ai dû m'absenter de mon travail pour rien. Est-ce que cette entreprise apprécie lors que son technicien se présente et qu'il n'y a personne pour le recevoir...

Pierre Bergeron

(Translated) Mohamed these the best! (Original) Mohamed ces le meuilleur !

ogun okyar

They don't deserve any penny of your hard earned money or your time. They don't have the decency to show up for the appointment they gave a week ago. Lack of competition pampers these people...or else they wouldn't survive in any part of the world but only in Quebec.. The sad part is the customer pay the price in every way...they don't care cause there are bunch of people waiting in front of their door to be serviced. Somehow the government in provincial level or professional groups or associations should interfere and weed out these type of incompetent companies from the system.. The other thing is, I shopped for a while before setting up an appointment with these guys (their rate was the cheapest the only downside is they don't show up LOLL) the hourly rates in the market are way in a wide spectrum !!!! Who does control these people ? God knows....

Ali Bazmi

(Translated) I regret not having looked at the Google evolution on this company! She doesn't even deserve a star :( A month ago he reserved me this morning for the maintenance of air conditioners of two families (two addresses). No one showed up this morning! Since midday I have called them 4 times and each time the lady says we have to wait and she will come back to us! It is 5:25 pm! Nothing at all ... not even a follow-up call ... two families lost a summer vacation !!! The receptionist doesn't apologize and says it's okay to keep people waiting for nothing! (Original) Je regrette de pas avoir consulté l’évolution Google sur cette entreprise! Elle mérite même pas une étoile:( Il y’a un mois qu’il m’ont réservé ce matin pour la maintenance des climatiseurs de deux famille (deux adresses). Personne s’est présenté ce matin! Depuis ce midi je les ai appelé 4 fois et chaque fois la dame dit qu’il faut attendre et elle va nous revenir! Il est 17:25! Rien du tout… même pas un appel de suivi … deux familles ont perdus une journées de vacances d’été !!! La réceptionniste ne s’excuse pas et elle dit c’est normal de faire attendre des gens pour rien!

Abdeljalil Ouarid

(Translated) Very good service, clean fast installation, the technicians have a lot of experience. I highly recommend. (Original) Très bon service, installation rapide propre, les techniciens ont beaucoup d’expérience. Je recommande fortement.

Driss Elammari

(Translated) High quality work and services end point (Original) Travail et services de qualité supérieure point final

Vaniline Say

(Translated) No service ... waited 3 days before having a service. Give appointments and do not show up. Third appointment I took because I wanted to be first on the list. And I have to wait another three hours. They went on another job before coming home while we are 5 minutes from the office. I even assured the secretary to be the first to not have to wait since I already waited 2 days ..... A month later I brought another specialist to see the problem. And we noticed that the cleaning was poorly cleaned, there is still a lot of residue. The refrigeration master mentioned that the right or that the air conditioning team st Hubert proposed to us was not the ideal place. We are very disappointed with all our experience with them. And we also paid too much for our air conditioner. Shop before making your choice and deal with a Master Refrigerator and not just installers. (Original) Service nul... attendu 3 jours avant d'avoir un service. Donner des rendez vous et ne se présente pas. Troisième rendez vous que Jai pris car je voulais être la première sur la liste. Et Jai du encore attendre 3 heures. Ils sont partie sur un autre job avant de venir chez nous alors qu'on est à 5 min du bureau. Jai même assuré avec la secraitaire d'etre la première pour ne pas à avoir attendre vu que Jai déjà attendu 2 jours..... Un mois plus tard Jai fait venir un autre spécialiste pour voir le problème. Et nous avons aperçus que le nettoyage a été mal nettoyer, il reste encore beaucoup de résidus. Le maître frigoriste nous mention que le droit ou que l'équipe du climatisation st Hubert nous a proposé n'était pas la place idéal. Nous sommes très déçus avec tout notre expérience avec eux. Et nous avons aussi payé trop cher pour notre climatiseur. Magasiner avant de faire votre choix et fait affaire avec un Maître frigoriste et non juste des installateurs.

André Boisvert

(Translated) Very disappointing n have no say 1st service $ 125 did not do cleaning cleaning l unit I called the person said they would come back to do the cleaning without charge When they arrived home it was $ 225 dollars for cleaning. I dropped and called at klimfax a lot cheaper. (Original) Très décevant n ont pas de parole 1er service 125$ n ont pas fait le nettoyage nettoyage de l unitée J ai appelé la personne m a dit qu ils reviendrait pour faire le nettoyage sans frais L orsquils sont arrivé chez moi c était 225$ dollars pour le nettoyage. j ai laissé tombé et appelé chez klimfax beaucoup moin cher.

Luciie Alain

(Translated) Very satisfied with their service and during the appointment, they were on time. (Original) Très satisfaite de leur service et lors du rendez vous ,ils étaient à l'heure .