Reviews of Picton Home Hardware Building Centre (Contractor)

bill rockalldale

Love this store has everything from lots of parking friendly staff and anything you want or need

Roy Roberts

Great staff!

Jack Harrison

Very pleasant staff, not much more to ask for!

jessica kleinsteuber

Always friendly service

Russell Gosse

Great store and staff!

Randy McCall

best service and selection anywhere, amazing staff

Michelle Shen

We were there looking for lumber (simple pine would do) as shelves for our cottage shed. The associate sold us pressure-treated cedar and told us that was the only way to go. We only found out we were quoted/given 2" thick cedar as shelves after we paid for the bill and the wood was cut. Who uses 2" thick cedar as shelves? The associate also over-sold us way too many screws. The total bill for two 40-inch shelves came up to be a whopping $65! We went into the store for advice and were clearly taken advantage of. The 2" thick cedar was completely useless to us. It was so heavy that the brackets could barely hold its own weight. We later on went to Home Depot and picked up a 8-feet pine for $10, which Home Depot cut to size for us for free!

Mikael

Found everything I was looking for.

Lloyd Lapp

Well stocked. Friendly and knowledgeable staff.

Roland Burkett

Awesome store, awesome folks. The website sucks, one of the most unfriendly. Website needs work.

Nancy Norton Murray

Friendly, helpful service...

MrJizac

Rather large centre. Tons of goods and supplies. Definitely check it out as the lay out is a bit different from modern Home Hardwares. Staff are friendly and very helpful.

Cindy Kerr

Newer building.

Sarah Rogers

Friendly cashier

Kent Foulds

Huge place that has everything

Dduffy Duffy

Great place for all your hardware needs and renovations ..wonderfull knowledged staff to assist and answear my every question with facts .. Great job Home hardware ;) 5 stars

emery niles

Exceptional knowledgeable staff who are always friendly. They help you find a product and often a solution to satisfy your needs. Love shopping there.

Josh Hayes

Great store

Joan DuMoulin

Great to have access to a store with so much variety. Most of staff very helpful. Public bathroom and cashiers very good.

Bill Pennell

Products in stock and great staff!

steve stanowski

Small town overpriced on almost everything compared to large city prices

Ryan Crate

Great team extremely helpful and professional

Richard Goris

The staff were very helpful and pleasant to deal with. We stayed till closing picking house finishes and we didn't feel rushed by our salesperson flooring.

Jevon Dewal

I run a plumbing company and it’s my go to parts store for the county. Friendly and knowledgeable!!

Diane Boomhower

nice & professional friendly helping staff

Terry Miller

Great staff, great selection of items.

David Wheatley

Help is available any time I need it. Friendly staff

Andrew Durman

Got lots of neat stuff

Katie K

Great store and the employees are super helpful!!

Chantal Deschenes

Excellent service. They take time to advise you and always with a smile

David Hind

I love convenience but find it’s expensive however I love to support local merchants versus box stores

Dawn Gannon

They never disappoint. Very knowledgeable too.

Gaetano Romano

Great Store, Great Service, Lots of priducts on shelves.

Pauline Lafortune

(Translated) The employees still speak French and they are very nice and are in (Original) Les employés parlent quand même français et ils sont très gentils et est dans

Sean Burton

Best run and stocked Home Hardware I have been to in a while. Well staffed, which is a rarity for big box stores these days. I was stunned when an employee actual came up and asked if I had found everything I needed, and if they could help. 5 stars, will shop again.

Liz Lacey

Always great service

Carl Canmore

This store is the case study on how not to serve their customers during a shut-down, ordering products is time consuming & cumbersome and one needs to order a minimum of $20 to do that, in addition, the phones are busy & never answered & some staff should learn customer service skills. I tried to get a gutter pipe for the down portion, the staff wouldn't take my sample into the store to match it up, instead the staffer had to run back & forth several times & still didn't get it right, that fiasco took more then half an hour to accomplish which could have been done in less then ten minutes so not impressed with the bureaucracy at this store. I go to Evans Lumber now, there you go to the door, give your order or give them your sample so they can match it & you are in & out in ten minutes or less, easy peasy !

Michael Farrell

Excellent staff and selection. It's really all about the staff here.

Bozena nikolski

Very nice ,everything store☺ for contractors, gardeners , home decorators and just something for everyone. Nicely organized and conveniently located this place offers variety of different things

Ben Cowan

Excellent stock levels of hardware, great service

Raman Lehal

Went to look for firewood. They didn't have it or was too expensive. Can't remember but didn't buy.

Diane F.F.

Well stocked shelves. Good sales. Tidy store. These folks know their stuff and if one doesn't they aren't afraid to ask a coworker for a hand. They are a great bunch.

Maxine Wright

Big town feel and great selection, felt like a mix of HomeSense and Lowe’s combined... worth the drive to Picton!

Patrick May

Very helpful staff. Clean, well organized store.

Charles Fromentin

Great customer service

Phil Leavitt

Really like HH, all the tools and the thousands of different fasteners,the lumber , it's the grown men's version of a circus! Great staff and the premises is always well kept and clean.

Quinte Security Systems Don

Great place to shop for my business when I run short on supplies

Matt Cain

Friendly helpful staff, great selections, clean store, lots of parking.

Sean Skinkle (The Owl - Jasper)

Lots of selection. Friendly staff.

dave wetherall

Honest to Deal with Best Shop in the Area ..

J & M Doucett

Very friendly (as always) and totally prepared for servicing customers during the COVID-19 pandemic. The entry line to the store was expertly handled and with a warmth and friendliness I've come to expect and appreciate in PEC. I was also very happy to see the protection devices (face shields, masks, floor indicators, and plexiglass shields) in place and fully functional to protect your staff and customers. On that note a special thank you to the staff at Picton Home Hardware for your dedication and hard work. I was easily able to find everything I needed and when I had questions you quickly gave me answers and guidance. A big shout out to the ordering desk, paint service clerks (especially Noah - tremendously awesome service!) front cashiers, and lumber yard staff for your positive attitude and professionalism. I can only imagine the past few months have been difficult dealing with shortages and customer needs. Thank you!

Doug McGregor

Visit Frequently ... good selection, great staff, fair prices

Kim Howson

Nice big, clean building and lots of parking.

Claire Croussette

(Translated) well done (Original) Bravo

Domenic Mastrullo

Ridiculously helpful... it almost feels like a TV hardware store where everybody asks if you need anything and ACTUALLY KNOW stuff when you DO ask!

Kari Q.

Safety came first but service was second to none.

Paul Richter

This is the nicest Home Hardware that I've ever been in. I highly recommend this place as everyone very helpful

Warren Cole

Always great service

Meg Hood

Wonderful employees here! Very helpful staff and fair prices.

Simon Brightman

Excellent service at all times.

Bernard Parent

Good service, but a bit more expensive then the big box store.

Paul Hicks

Great service and wonderful staff during these difficult period.

Christine Sedore

The service is great ! Usually everything in stock and lots of parking ! Also wheelchair accessible

Christine Elsbury

Always very helpful

Paul Russell

Always helpful. Nothing is ever too much trouble for the awesome staff at the Picton Home Hardware store. Their "can do" attitude is so refreshing.

Rolando Tecson

Generally great service and good pricing. This home hardware had more than the usual with a good selection of tools and lumber and drywall. You get some millennial apathy service but in general it's not bad. The hardest part is the store hours are not at all convenient for any serious contractor. They close at 7pm week days and 5pm on Sunday.

Mark Pye

Friendly helpful staff.

Kimberley Quibell

Great store friendly staff good selection of products

David Whitehouse

Nice store. Nice people. Just in and out...

christine butt

Staff not too helpful or friendly to strangers. While at Service desk waiting to be served, another man comes up to the service desk and get served before I do. The woman behind the counter even talks to him, why because he's a regular. And I am a new customer not being treated at all very nicely or immediately once she was free.. so sad to see this mistreatment . I just don't understand why employees at this Home Hardware would treat new customers this way. Do they not realize there are so many other hardware stores that will take my business. I guess they are only satisfied with their regular customers and that's all they need. Or else maybe they don't know how to handle any more new customers. ?

Dale Cogswell

Terrific variety

Raquel David

They never have anything I'm looking for and if they have it is very highly priced.

Allan Nelson

Great store, large selection.

Paul Bastiaanssen

They usually have what I need

Harold Storms

Got what I needed and help to get it.

Cheap Street Gallery

Nice staff, clean store and well stocked. Good value for money with good service. Thumbs up.

nikki gerry Loney

Been there, my nephew in law works there

Bill Shane

It's always great to shop at home hardware there is always someone ready to help you fill your needs . A fantastic place to shop .

Bill Hare

Great store. Clean and well stocked.

Bill Dunphy

Great place to buy

Mike Amos

The service is amazing - thanks folks!

wanda thorne

Pet friendly. They love our bird. Very helpful staff.

Jen Beldam

Everyone here is so friendly and helpful! Great selection of items.

Rene Mapili

Amazing help from any of the staff whenever you need it. And the prices are super competitive.

Michelle Conley

Great place

Curtis McGregor

Helpful staff. They have everything we need to do repairs/Reno's.

Angus Macpherson

Great Service and selection, not from the area but was just helping my in-laws. Good to know that almost where ever you go there will be a home hardware around to help you out!

Rick Hutchuk

Good

Roshan Nanua

Great staff - they are incredibly fast at getting orders ready for curbside pickup.

C J

Good Canadian company ,wonderful staff, reliable service. 0

Tim Ford

Great shop. Very helpful staff.

Steevax Xaveets

Everything we needed for the tough job ahead. Kind, supportive staff. Helpful. The Colbys will be delighted with our work.

Susan Hierlihy

The friendly and knowledgeable service at this store is exceptional!

Peter Wollenberg

Great service every time; the staff knows which isle the stuff is in and what it is used for and don't hesitate to help in any way they can. If they don't have it in the store they order it very quickly. Highly recommended; whish we had more stores be like that. Peter

Cathy Weaver

Staff was very helpful.

Brian Reid

Great Hardware Store with very Helpful, Knowledgeable Staff!

Eric Tripp

Great place

Barry King

Humidifiers

steve grenning

My favorite place to shop

Gilles Fortin

Nice little store but like so many ..service not so much

Liz Ther

Good service. But expensive.

SHIRLEY IP

It carries quite a variety than I expected. Price is reasonable.

sandy kowalec

The staff is always friendly and willing to help you. Even if it is not their department they will find someone to help you

Tj Wanamaker

Great place

Anna Reko

Helpful staff and good choice of hardware products.

Elaine Inrig

With the assistance of Sydney on the Contractors desk, I was able to do some renovations to my deck railing. These are very busy times for these people and it's difficult to get through on the phone but I emailed and got excellent service. You have to preorder and curbside pickup at this time but they are well organized.

Jamie Wilson

Amazing team. Very knowledgeable

Brian Taverner

Very good service.

Jordan Morris

Great place lots of stock very helpful people and the owner is a great supporter in our community

timothyc

Very helpful staff, and lots of them too help you out

Brad Blower

Great service!......People that work here take the time to help out, and provide information on options for your Do-It-Yourself projects...

Byron Drews

Have what I need all the time

Leslie Hunter

Very helpful and good natured

Kevin Muise

Excellent staff. Very helpful. Good prices

rdvqc

Always seem to find just what I want

mircea budaca

Good supply store

Brad Vanhecke

Got the wrong parts sent out to us the 1st time but they remedied that quickly. It's hard when you can only shop online.

Bradley Brummell

Very helpful employees

Jeannie Ferguson

Good selection. Very helpful staff.

carol anne kirkpatrick

Availability

Christine Nadarajah

Lots of neat stuff. Staff is friendly and helpful.

Mark West

Nice big store . Very happy and helpful people

Betty Long

Great service

LA Cole

Best staff EVER!! They deserve a medal thru The Covid Pandemic High Five!! THANK YOU

Stefan Michnowiec

Excellent variety of supplies

Jenson Walters

One of the best hardware shops to visit. There is always an employee to greet you and serve you with confidence, pride and expertise.

Michelle Lavender

Clean store, friendly staff. Great covid protocols.

Jeff Griffin

Pretty damn good for a small town hardware store. I live in the area and while the prices can sometimes be a little higher than Cambodian Tire, the staff are very knowledgeable, helpful, and down to earth. Good selection of products and tools. Lumber yard guys are great, flagged some rebar for me when they didn't have to, just to be safe. Just a good store to shop at.

Mark Madsen

Best local hardware store. Adam and his staff make you feel like one of the family

Lyn Averill

Great, friendly, knowledgeable staff. If they don't carry what you are looking for they will redirect you to the next best place to get it.

R. Nelson

Very good, got the last 2 cans of wasp spray. Mission accomplished.

Rodney Litigio

Not like the Home Depot - people here actually want to help you figure out what your trying to achieve.

MARK Reynolds

Found exactly what I needed immediately. Staff always friendly and helpful!

Edwin Muntz

selection and good service

Rudi Campbell

Great staff

Dianne Wilson

Amazing... I was surprised and completely in shock with the diversity in the amount of stuff that they had in the store it was clean bright friendly a helpful employee helped me, and took time to discuss the differences in the products was very congenial it is a great store I would recommend it, in the world of home Care it looks like you could get just about anything or anything to fix anything there

Sue Ķlawitter

Lovely store ,very clean not junky

bob pearcey

Good service

Penny Lawe

Friendly, helpful & courteous

gary Ryan

My favorite store

chuck cowperthwaite

Always friendly service.

Paul Mccormack

Good products and friendly people

Lyn Strachan

Great store and friendly helpful staff

Rafael Bernel

Very friendly staff and helpfull

Eric Lariviere

Lovely staff!

Pam Reynolds

Beautiful store hiding staff

Sabine Gillis

Always have what I’m looking for and friendly staff

Doug Miller

Great people and very helpful

Melissa P

George was extremely helpful and knowledgeable! He went above and beyond to provide good service. One of the girls behind the lumber desk however, has zero patience and a ton of terrible attitude. My husband needed help with purchasing materials for porch railings and she was very short, curt and completely useless. After numerous attempts to get meaningful help from her, he went ahead and purchased the wrong materials and had to return to the store to buy the correct items. He let her know about her attitude and unwillingness to help and she was completely unresponsive. People like her should NOT hold customer service roles.

Jeff Porter

Great staff

Adam Bryant

My favourite place