Reviews of Ottawa General Contractors (Contractor)

Karolyn Corbeil

I work at the Nepean branch of Royal Building Solutions, and I must say it is an absolute pleasure dealing with Deirdre Crick. She is kind, professional, efficient and friendly.

Shaun Smith

I used a Kijiji contractor once and I will never use them again! I paid the contractors and they didn’t even finish the work. On top of it the work wasn’t done properly so we had to get it redone. Going with OGC gave me peace of mind and guaranteed the quality of the work. We are a bit needy and they dealt with us every step of the way to ensure we were happy.

Terri Marko

Ottawa General Contractors did a fantastic job with our new renovations! I highly recommend to use them. Thank you Bryan and Nick!

Donald Morris

We purchased a home in Ottawa a couple of months ago to be our future forever home. During the process we searched and interviewed a number of contractors prior to hiring OGC for design and build of our project. Initially we met with Nick who provided us with a thorough understanding of OGC's services and process. We were so impressed with the professionalism of Nick and all of the staff we met at OGC, that we took the first step of having the designs done with them. Nick did not blink at the fact that I was out of town, he said no problem we will meet via Zoom! Nick held our hands through numerous revisions to the scope and minutia of our design and needs with extreme patience and great advice. We are very impressed with the end product. Thanks Team OGC!

Michael Hewston

I’ve completed many renovations in the past OGC is definitely the top one on the list I recommend using. Pricing is fair and I had many people from their team working with me to ensure I was happy.

Jo Ryder

I would recommend this team for kitchen renovations based on the work they did for our home and the kitchenette they built for the infill home we recently completed in Ottawa. I gave very different instructions for both projects, but allowed them to handle most of the design beyond that. We got amazing concepts back from them, and they made them look just as enticing in real life by the time they were done.

Farhad Chat

You have provided such a great service, really appreciate your work. Would be happy to work with you in future.

Nasir Khan

I had many cheaper options available which we had used in the past causing nothing but disappointment. I was looking for a provider who could do a great job as it was a big project. The first contact with OGC gave us a feeling that we are going to get something awesome and now we are happy we made that decision. Everything was perfect from the start to finish and the service quality was exceeding our expectations. I highly recommend OGC for any kind of renovations you are looking for.

Fahd Alhattab

Such a great group of people to work with. The people make this company amazing.

Erik

Imagine hiring a company that drives their red pickup truck 60km/h down a residential street filled with children. God forbid any children getting hit.

Tricia Ross

We were extremely happy with the end result of our basement renovation. The customer service and price is what sold us on using Ottawa General Contractors for our renovation and they completely lived up to our expectations. We have had many complements on the creative ideas that helped us use all of the space in our basement in the most functional and eye catching way. Ottawa General Contractors has a great team!

Scott Fiander

It has been 8 months since Ottawa General Contractors finished up the work on converting our very wet, damp Cold Storage space into a very dry and usable storage space. Both the inside and outside of the Cold Storage space and along the front of our house were sealed and insulated. It made an incredible difference in our basement. Warm and dry! The deck that was built on top of the sealed and insulated old exterior concrete stairs on the front of our house is beautiful. From beginning to end OGC was professional, courteous, and kept us in the loop as the project proceeded. It was a pleasure having OGC handle this 'Little Big Project' from start to finish.

Sorin Vaduva

Great Company providing Home Renovations in Ottawa - Dedicated team who takes care of there clients...great workmanship also

Eva Alonso

I approached this company to renovate my kitchen. I did not get a great impression from them because they flat out told me that they are not interested in doing any renovation for less than 20k. I got the impression that they were not interested in redoing my kitchen unless I was willing to completely gut everything. I think that this is disappointing, some kitchens already have a functional layout and components that are worth keeping (it would be wasteful environmentally and financially to tear them out).

Stephen Arnold

Really could not be happier for the price we were quoted on building a new story onto our home in Ottawa. We took some other competing bids that were all about 20k more, and their portfolios of work did not really look as impressive as what we saw from OGC. Even at a lower price, the work looks fantastic. The new story looks like it was always there from the outside, and the interior matches the style of the original home, too.

Annamaria Pippy

I was very nervous proceeding with first time renovations. Ottawa General Contractors put me at ease walking me through every step of the process and assisting me with all of my needs. By far the best company to go with.

Arthur Abreu

Second experience with OGC. Excellent job in all aspects.

Mike Lepinsky

I work with OGC on the back end as a supplier. We've worked together for a few years now, they're very easy to work with. Their Designers are professional and knowledgeable, they make payments on time, and they send a lot of business to our local shop. We love working with them, and hope to continue to do so!

Linda Washington

I had major home repairs that needed to be addressed and I had no idea where to start from... OGC guided me through the whole process and completed the work better than I imagined.

Davide Panzeri

Great company and outstanding service

hamza hassan

Before getting in touch with OGC I had other companies do small projects but there was always something wrong at the end. After getting in touch with OGC and looking at the result of the project I had given them I was more than happy. Strongly recommend OGC for any kinds of renovations.

Patrick St. Louis

I had some sink issues that needed a quick resolution, and Allan Orasuk delivered. He was responsive, professional, and courteous. He reassured me early that he'd have everything taken care of, and that's exactly what he did. Thanks for being there Allan, really appreciate it!!!

The Glass Shop Ottawa

We have worked with OGC as a trade for many years, and it has always been a pleasant experience. Deirdre is professional, friendly and accommodating - it's clear she takes pride in fulfilling her clients plans!

cindy munoz

Amazing company , very professional, awesome people I hardly recommend then any renovation or construction is the way to go

Rosendo Gomez

I love how the OGC team was like a family, Nick, Jenny and Bryan were very helpful. Everyone worked together so smoothly to get the job done and did an amazing job at keeping my husband and I happy. So grateful for their assistance in completing our dream reno.

Jason Maxwell

Unfortunately, we are still waiting for them to pay our invoices. It's frustrating that they are getting their money from a project, but they don't pay the subcontractor.

Cutwell Kitchens

I've worked with OGC for the last 5 years as their cabinet supplier, and have worked with a few different departments. Deirdre and Karley from the Material Selection department are extremely organized and bring clients to me with developed ideas to work on for their kitchen, bathroom or custom millwork. They are very easy to work with and helpful with pushing the clients in the right direction for their designs. The project managers Allan and Paolo are very knowledgeable and execute the project with great communication with their trades and clients. I see a lot of happy clients coming out of their projects!

Natalie Hijazi

Just moved into my new custom built home and I am absolutely in love with it. They are so professional about there work and made the whole construction experience wonderful. Thank you to an amazing team at OGC! Highly recommended over big builders in the industry.

Richard Shaw

OGC did a great job on my bathroom. Fantastic renovation would highly recommend

Sonya Gankina

I needed help with a small project in my home and although OGC's services aren't exactly what I needed, Nick was very helpful in his communication, left me a voice message, texted me, and called me back at my availability. He gave me recommendations on where to find what I'm looking for instead which I thought was really nice considering we won't be actively working together!

Thomas Pelletier

I will start with the bottom line of my thoughts on working with OGC, which is, if asked by a friend, I would recommend them. On the whole it was a positive experience, the bathroom they designed and built for us is tasteful and well-built and they were good to work with and very professional throughout the experience. If you want some more detail I will include it below. Sales: We started off working with Nick, who did sales and the basic design and needs with us. We had three other quotes as well and, for what it is worth, OGC was the highest bidder. But we were also very impressed with their well laid out and explained process that Nick walked us through. Design/Materials: We started off working with Tanie, who we felt didn’t really want to listen to our wants but did help us design a practical bathroom that will be great for resale. Tanie left the company half way through the design process. She was replaced by Deirdre, who I have to give huge props to. She did a great job taking over without a ton of documentation and really helped steer the design more towards what we were looking for. She also had a lot of really practical suggestions, it was good to work with her. Build: Michael was our project manager and Edgar of Laverne Home Improvements was the lead/owner of the sub-contractors who did the build. Both were great to work with in their own way. Michael was really good on the communication front and kept us well informed on what was going on. Edgar and his team did their best to work around us and produced a nice finished product without any real major snags. The project was on budget and on time. Communication: As I mentioned OGC has a great process and were pretty good at communicating with us throughout. If I had one gripe it would be that they often didn’t seem to have communicated with each other. For example we had a bit of a miscommunication around the bathroom door and everyone said someone else would buy it. It all got sorted out, but probably would have been easier if it was just communicated up front. Finished product: Looks really nice, seems to be well built. It was more expensive than we would have hoped but the costs were well inventoried for us and there weren’t surprises. Besides a few minor finishing details that didn’t get done perfectly (e.g. the grout) the work seems to be of really good quality and it seems like it will last well. We are quite pleased with it all, it really turned out better than expected.

David Price

I’ve been working on infill home as investments for several years, and hired Ottawa General Contractors to handle the renovation of my most recent one. This is the best team I’ve worked with yet. They understood the issues of infill homes very well. I didn’t have to hold their hand or take constant calls to help them solve problems that come up in these older buildings. I really valued how much easier their experience made this project.

Tony Dicorato

OGC should have been an integral part of our project but due to the lack of reliability and consistency to maintain efficiency and productivity, there was no value-add to contracting OGC business to ensure the project was completed successfully and according to schedule. The following are key elements to our statement above: 1) Project Management – lack of a highly skilled project manager assigned to this project resulting in: a. poor attention to details for each milestone b. lack of site presence to manage progress and oversee work details/instructions c. lack of understanding of the original SoW d. not adhering to proper building code e. lack of controlling time management / project risk f. lack of activity and resource planning g. lack of managing necessary project documentation 2) Communication – Due to the lack of communication, being the customer, we had to micro-manage and fulfill project management duties which was OGC’s obligation as per the SoW. 3) Skilled resources (incl. subcontractors) – OGC unable to secure skilled resources being internal/external to fulfill project and meet deliverables (i.e. siding contractors) 4) Schedule commitments – project delays and follow-through with initial timelines. Continuous delays from anticipated close date being end of August to actual close date beginning of December 5) Understanding of SoW and customer requirements – resulted in multiple CO’s 6) Supply Chain – inability to secure material ====================================================== As an update to my earlier post: We had hired OGC in 2020 to turn a carport into a garage. Although the project started when the pandemic first came to Canada, we had some challenges that we thought could be avoided. These challenges have been addressed by upper management and we are satisfied with the final out come. Thank you OGC for "Making It Right"!

Brandy Posey

I am so happy with my new reno. Small issues did come up but I was always in the loop and never felt like I was being taken advantage of. OGC addressed the issues within a timely manner and made sure I was happy in the end . Andrew from OGC is amazing. Thank you

Shanell Hamilton

I could not have asked for more professional work from this team. All construction deadlines were completed well within time limits that were communicated to me at the beginning of the project. This was a very large-scale renovation, and their predictability made it very easy to coordinate other work we were having done on the house.

Sabrena Fairclough

My husband and I got many quotes before choosing Ottawa General Contractors. Our project has just been completed and we are totally in love with our new kitchen and basement bar!

Horizon INFO

We have worked with OGC for years and value their expertise in the industry, particularly that of Michael Kline, one of their PMs who is always pleasant and easy to work with. Overall, it is consistently a positive experience to work the Ottawa General Contractors team.

Zeyad Elsaadi

OGC did a reno on my parents property - they refinished two washrooms right down to the studs right to the finished product. They delivered on time and the work was very clean. I would definitely use them again.

Judy Fry

Our in-law suite was built by Ottawa General Contractors. They accommodated my need for a very rapid build, but it’s still as solid and comfortable as I could have hoped for. My mother and aunt who will be using it are very satisfied.

Maureen O'Neil

Very pleased with the work, attention to detail and finished on time for Christamas!! Highly recommended .

Christina Chenard

I had my kitchen completely redone by OGC. We took everything out, removed a wall, expanded the scope of work to include new floors in the dining room and remove the popcorn ceiling in the dining & living room. So we did a total Reno of the kitchen and some updates to the dining/living room 3/4 of my main floor. Working with OGC from start to finish was easy, and having one point of contact was much better than dealing with multiple contractors. The overall design process was excellent, I loved being able to source some of my own things or rely on the procurement from OGC When there were problems it was easy to get a hold of the project manager by phone or the portal specific to my project. I have already recommended OGC to friends, and I will with with them again when it is time to do my ensuite.

Josh St.Louis

Allan and Deirdre have been fantastic throughout our entire renovation with them! Quick with a response to questions, lots of samples provided, and any issues we've had have been smoothed out and/or dealt with in short order. They, along with their team, have been phenomenal and are helping us realize every little crazy idea we had. It was never "no, because" but always "yes, if". Thanks Allan and Deirdre, we will be recommending you to our friends and family!

Steven Hartman

We are Steven and Helen and we were looking for a renovations company to tackle the renovations we had in mind. They consisted of the following: Install Maple hardwood on our main and second floor, redo the stairs, have a pass-through cut out in the wall between the eating area and the family room, remove the brick wall from around the fireplace and install a fireplace feature, and lastly paint some walls on our main floor. There were some unexpected piping and wiring that needed redoing, but OGC took care of that and at no extra charge.

Sharlyn Thornhill

My family member used this company.. DO NOT use them. Find anyone else. Save yourself the money....and the surprise thay come with them....expect to more when you have budgeted for $73,000. They will tear out your stuff and expect another $20,000.

Christiane Brillant

The job is not finished yet but so far so good. Have really been impressed with Ken Beaubien who helped us get our minor variances and permit from the City. Very knowledgable in dealing with City and great with communication as well - always answers promptly and on time at meetings. Also very pleased with Deirdre Crick, the designer, who showed great patience and guidance with design. She is also super pleasant and also great with communication.

Demo by Design inc.

We are a trade partner that believes in putting the Customer first and ensuring the job is done right and done right the first time. We have found that O.G.C and Michael Kline in particular have the same core values as we do. We look forward to being the first ones on site with Michael Kline at the lead ongoing and in the future

Peter Vanasse

Always good experience working with the PM Michael and the gang at OGC.

Tamim Mohammed

As a trade partner electrician, my team and I have been working with Ottawa General Contractors for the past 4 years and have yet to see another contractor as professional, customer driven, and as keen on quality of workmanship. The entire staff of OGC are wonderful to work with. I mainly interact with the project managers Allan, Paolo, Michael, and Robert are always punctual, detail oriented, and very involved throughout the jobs, which makes them great team leaders. Ottawa General Contractors always have my highest recommendations.

Cathy Adair

We had a large project within our Condominium. OCG handled our project professionally from beginning to end. Our project manager Alan ensured that work was done properly and was always available for any questions or problems that came up. We would highly recommend OGC to anyone looking to do a large reno.

Scott Brown

Kewl guys Andrew and faris are nice guys and the lady at the front desk was very welcoming polite impressed with OGC

Anne Fernando

I would like to share my experience with Ottawa General Contractors.I'm sure it will help others as well. I was going to do a finished basement with them and for more than a month i was trying to finalise everything on my side. Unfortunately I couldn't make it. Meanwhile they were working layout and drawings for the basement. When I told that I wont be continuing the work,the management was absolutely understanding. The gentlemen that I was dealing with Bryan Sim had spent hours on meetings and drawings for me. But still when I told them I wont be able to do the basement they refunded my money in full without charging for their time. Ottawa General Contractors is a very reliable and honest company. If anyone ever needs house reno done they are people to go to!! 100% reliable company.

Jacob Tremblay

It is not an easy decision to make when you are going to spend over $50,000 as that was a lot of money for me and I had to research a lot before going ahead with it. I am now glad I chose the right company who delivered more than what they promised for. I would highly recommend this company to the people looking to renovate their house and are looking for an honest advice.

Richard Makinen

We recently had approximately 1000 sq. ft. of our basement finished by OGC. This consisted of a living room, dry kitchen with cabinetry, bedroom, vanity, walk in closet, and bathroom c/w shower. When the plans came to life, we were very pleased with the results. The completed rooms are very attractive and exactly what we wanted. The company provided excellent materials and workmanship. The project was completed quickly, efficiently, and quite in line with the original schedule. All of the office and operations staff at OGC have been professional and extremely pleasant. As well, the contractors and sub-contractors managed by OGC were all friendly and accommodating while in our home. As with any such project, there were a few minor warranty repairs and adjustments required, which were all completed rapidly and to our satisfaction. Even now, a few years after completion, Murad and OGC management promptly responded to a few minor issues reported. We would not hesitate to recommend OGC to anyone requiring minor or major construction services to their home. They certainly are construction specialists. Our experience has been very positive, and we are extremely satisfied with our new finished space. Rick and Judy Makinen

tim t

Pricing is fair but they have a lot of issues putting their suppliers together to get the job done. They spend more time monitoring the web for comments than managing their suppliers to ensure customer satisfaction. They take too many jobs at once.

Maris Medina

We contacted several companies, and OGC was the first to get back to us and schedule an appointment. We came to the first meeting with a budget and our basic requirements, and no idea of exactly what we wanted and how it would all come together. Since the first meeting with Nick, we felt instantly at ease and well supported in our project. Jasmine craft-fully navigated our very different tastes to come up with design selections that balanced my need for a neutral spa feel with my husband's need for something a bit more wild.

Dustyn Kerr

Ok contractor

Jamie Palangio

Had our entire main floor redone using OGC, initially given an 8 to10 week time line., beginning April 9, 2018 ....from start to finish it was a ltitle over 5...... could not be happier with the Team that was put on our project...from day one with the design team to completion Andrew, Paolo, Ken, Maria and Fatima were on top of everything at every turn. The subs assigned were extremely professional and friendly and the suppliers that were suggested were, for the most part, top notch. We went into this project with some dread, based on some the horror stories that you hear...There was no need to fear anything....they even accommodated concerns about our pets and were respectful at all times. Big thanks to the sub contractor lead by Jordan Shacker and his team (Patrick and Jason). Would not hesitate to recommend of Ottawa General Contractors to anyone that has a potentially life changing project in mind....let's face it... Reno's are hard...OGC takes some of the edge off.

Will Stewart

This company will only do good work if you pay them premium prices. For people on a budget you can expect delays and unfinished items repeatedly that they will say isn't in their scope of work. Allegedly they also have a problem paying their subcontractors so expect payment up front for most of the work and they don't even get proper estimates so you can expect change forms where they increase prices as well. This is only a small portion of what I experienced. Would never recommend anyone use them and would tell anyone to avoid as much as possible.

Sam R

Horrible customer support. Quality is really low and they are really expensive. Only one guy on a 40-50k job. Takes days if not weeks sometimes to get a hold of the person in charge. Stay away!

Allison Cameron

We have worked with Michael Kline, a project manager at OGC, for 6 years. He has always been on the contractor’s side, and gone the extra mile for any concerns brought to him. He is efficient, timely, and a genuine member of the team that you can bring any new idea to. He has made an impact on our perception of OGC and is constantly strives to advocate for the client, subcontractor and company. Baird’s Custom Construction

Bassem El-Sayegh

OGC renovated some rentals properties for me and was on budget and on time! Thank you for the hard work and will continue to recommend them to all friends and family!

Lifestyle construction

Micheal Kline as a project manager deserves every star on this review, asks the write questions, prepared for what's to come, works well as a teamplayer. Any renos done with this manager is bound to get done above expectations.

Hess B

This co writes its own reviews. Been having issues with concrete, tiles and plumbing that I had to hire other companies to fix. They hire subcontractors and have no clue about larger project than building a wardrobe.

Diane Traynor

We contracted OGC for rejuvenation of our condo complex of 102 units. which included the design services of Deirdre Crick. Deirdre's mastery of interior design and up-to-date product knowledge has given our building's common areas the refresh and style we were seeking --and she did it quickly within budget! During the design/planning phase, Deirdre met the Board of Management several times with samples and concept boards, that followed promptly with mock-ups to facilitate our review of options and decision making. During execution, Deirdre remained in close touch to review progress, answer our questions and provide attentive customer service. It is without hesitation that I recommend OGC and in particular give praise to Deirdre. She was a pleasure to work with and her results are stunning! Thank you!!!