Ordered 1 cubic metre for a residential pour, Halifax Peninsula. Dispatch/customer service was very helpful with advice on what grade/type of concrete to order, and were very flexible with scheduling and rescheduling delivery. Dispatch indicated that the delivery truck would have a 12ft chute, and indicated no potential issues reaching my forms for the pour.
However, when the driver showed up (on time), he was completely uninterested in positioning his truck to allow for a chute pour. He parked the truck and demanded that I use my wheelbarrow and shovel. I asked him what he would have done if I didn't have a wheelbarrow and responded "No, it's what YOU would have done. I just deliver".
I had saved street space for him to maneuver, and even asked the neighbors to temporarily vacate their driveway so both sides of the pour could be accessed. A 20 yard bin truck and come and gone no problem from my driveway on a very busy parking day. Two gravel dump trucks had come and gone from my driveway no problem.
I had already paid by VISA and was in a bind. If I refused delivery I'd felt I'd be charged. I moved the concrete by hand. Like an idiot.
Fairly happy with the end product, but feel sorely shafted by the driver.
Strongly recommend that you schedule a delivery, but pay the driver in cash only after you have arranged a pouring plan, and only after you make that delivery fee work for you.