Reviews of Premier Basement Builders (Contractor)

Josh Flowers

A pro's pro.

Cheryl Moore

Came to see the job but I guess it wasn’t big enough because we never heard back. I called 3 weeks later and they never returned the call. Make sure your job is minimum $50k before you call them for a quote

Nancy Paul

We are very pleased with the work done by Premier Basement Builders. Greg was very easy to work with in planning this renovation and seeing it to completion. The tradesmen that work for Premier are exceptional. They were polite, respectful and did excellent work. We have no hesitation in recommending them to friends and family. Don & Nancy

Mac Education Canada

We called Premier for a quote on finishing a basement. Greg arrived and provided a very thorough quote. We then had 5 other companies quote us. Premier was not the least expensive but Greg was very trust worthy and his quote was very very thorough so we went with them. They were awesome. Everything was done to schedule and the basement looks fantastic. All of the staff from Premier were extremely professional and courteous I would definitely recommend them!!

Melissa Proudlock

We are very pleased with the work Premier Basement Builders did. We only needed the framing and drywall done as we were looking to finish the rest ourselves. They were happy to do the partial job and fit us in quickly. Both Greg and his crew were very polite and easy to work with. We recommend them to anyone that is looking to have work done!

beth ellis

Fantastic workmanship. Reasonable price. Clean and always on time. You won't be disappointed if hire this company.

James Cousins

Just moved to NF and had a contractor come to measure my basement for an estimate! Waited 3 months and heard nothing from him. I then called premier and am I ever happy that I did! Greg came over and was back with a quote within one week-a figure well within our budget. Premier started work shortly after and completed the job quickly! They are well organized and provided a detailed pay schedule for each step of the construction! I have never used a better contractor!

M

Absolutely horrible - do NOT recommend. We had a basement bathroom installed by them and everything from start to finish was installed incorrectly & unsafe (glass shower) (everything installed, walls, slate floor, glass shower, soaker tub, paint - everything was wrong). A "2-3 week project" according to them , took months (!) and still wasn't finished. We had to pay another contractor to demolish everything and re-install the entire room.

Andrea Plouffe

Greg came to view basement and seemed like a nice guy who knew what he was talking about... He said he would get back to us in a week with a quote for the basement, and never got back to us... Now 3 months later of me calling and calling, leaving voicemail after voicemail with no return phone call at all. We are now looking for someone else to finish our basement.

Christina Huntington

Greg and his team did an amazing job finishing our basement! They took all our requests into consideration and the finished product is exactly as we had envisioned!

Beth Al Timimi

They did a good job with my basement but after the work was done, I discovered a problem with one of the window frames that is now leaking in water from melting snow and rain, causing damage to the wall. I tried to get a hold of them and after many messages and emails, they never bothered to follow-up or to fix it. Disappointing.

Genny Weerdenburg

We found Premier to be very professional, knowledgeable and we valued their ideas/opinion. Our renovation was completed MUCH to our satisfaction and we would highly recommend them. Dependable, friendly and there much attention to detail.

Airi Ifinedo

Very detailed, timely and professional service. Great advice and ideas. Monika and Greg are very helpful and friendly.

Alexandria Moss

We can't say enough nice things about Greg and the Premier Basement team. From framing, drywall, electrical, flooring, plumbing and painting, workers were on time, clean and courteous. This was a huge investment and they delivered in every aspect. We trusted them with our biggest investment, our home, and they delivered.

Boscar Willy

They just completed our full basement of about 950 SF including a 3 piece bath, bedroom and open concept family room with gas fireplace. We are extremely pleased with the workmanship and professionalism of Premier. The quotes were very detailed and accurate and the final accounting left no board unturned. We told Greg we wanted the same standards as our current home upstairs and they followed those and more. Their crew and contractors were all very profession, as tidy as possible, courteous and respectful. The schedule slipped a bit but I compare trying scheduling sub-contractors to 'herding cats'! Greg did a great job meeting our demands. We have heard many horror stories from friends and acquaintances but would highly recommend Premier if you want the job done right with the least amount of disruption and surprises.

Adnan Isakovic

We HIGHLY RECOMMEND Premier Basement Builders for basement renovations. They are simply - the best contractors to work with. You could trust their advice and knowledge. They deliver a high value and quality work - within the agreed-on timeline and budget. ------------------------------------------------- We selected the Premier Basement Builders company from Niagara Falls for our basement renovations project. This was a result of a due diligence and a market research process - considering a number of companies from the region, which included: (1) having many site-visits; (2) obtaining competitive quotes; and, (3) comparing pluses and minuses of multiple builders. Greg McLellan from Premier Basement Builders was on site and gave us very professional advice, offering multiple options and always looking from ours (client's) point of view and honestly considering what would be in our best interest - to make the finished basement fulfil the function we had in mind. We also reviewed their Website and many artefacts of previous projects. The quote from Premier Basement Builders was the best we got. Price was within the range (not the lowest and not the highest), but what made the difference was the detailed list of individually priced work items. That gave us the opportunity to choose from clearly identified allowances and to comfortably adjust the quote (mostly asking for additional items that will meet our specific requirements). At the end, solely based on our requests, the price was actually increased - and, there were no hidden costs nor surprises. The trust and confidence in our preferred contractor was built - from day one! The work was done within the agreed-on timelines and started at the end of February of 2021 - in the middle of Covid-19 crisis. The on-site crew from Premier Basement Builders had masks-on during every interaction with us and the distance was kept according to guidelines. Any small adjustment that was required during the project was immediately acted-on and the +/- price difference was adjusted, accordingly. The crew is young, friendly, very professional and showed an exceptional customer service attitude. The work was completed as promised and we are very happy with the outcome - a beautifully finished basement done with high quality of workmanship, on time and within the budget (including all the changes and additions that we requested and approved during the execution). All colours and trims matched the ones in the rest of the house. Last and not least - Monika runs Premier Basement Builders' Office and Demo Centre on Stanley Avenue and we would like to claim that she is the most responsive professional in the Niagara Region - always reachable and ready to deal with every request and no detail is overlooked. We HIGHLY RECOMMEND Premier Basement Builders for basement renovations.